WalbridgEnterprises Admin/Customer Care

  Basic Individual
20 years of excellent customer care
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Keywords

administrative
relationship
customer
management
Username: pwalbridge
Minimum Hourly Rate: $8/hr
Location: United States, VT, Barre

Summary

I've worked the phones since 1989, worked at home since 2004. I'm a master at reading people, relationship building and the soft sell. I have a passion for customer service, believing strongly in a consultative sales approach. I love helping people. I'm business friendly and effective. I'm misunderstood, think outside the box. I'm a no nonsense, common sense Vermonter, a straight shooter. I also love researching the internet. I prefer email communication to phone. I have 10 years experience in Word, Excel. I type 89 WPM on www.careerstep.com, tested 12,000+ KSPH 10-Key through the State of VT Tax Dept. I'm available for most any general administrative and customer service needs. Also available Saturdays.

Experience

Skills

Self-rated
Tested More Info
Elance Admission Test
Not Required
More Info
Advertising Skills
Call Center Skills
Email Etiquette
|
Avg.
Internet Marketing
Microsoft Office Excel 2000

Employment

www.liveops.com
2004-Present - inbound phone order operator
Virtual call center. I take inbound phone orders from infomercials. I also take lead generation calls, just taking down information.
www.richworldwide.com
2007-Present - lead generator
outbound telemarketing for various clients for appt setting/lead generation. Worked Word and Excel spreadsheets to maintain notes.
www.thesteelmethod.com
2009-2009 - lead generator
Calling provided prospects, asking to email information. Worked Word and Excel spreadsheets to maintain notes.

About Me

Profile Type: Individual
Year Founded: 2004
Number of Employees: 1
I'm an individual that's worked at home for myself since 2004. I've worked for virtual call centers, performed various phone marketing & consultations for Virtual Assistants and other clients.

Payment Terms

Once a week is preferred. I'm open to alternative pay.

Credentials

References
Melissa Rich - Personal Reference - 2007
www.richworldwide.com, Owner
Ongoing appt setting or lead generation work depending on the client
Portia Tucker - Personal Reference - 2006
www.pfathinc.com, Owner
Appt setting/lead generation work for varied clients
My Elance URL
 
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Member Since:
Nov 2007
Last Sign-In:
Nov 19, 2009
Last Feedback:
Jun 12, 2009
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