Lana Underwood

  Professional
Virtual Assistance to Meet All of your Needs
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Keywords

microsoft word
microsoft excel
microsoft powerpoint
php
mysql
javascript
web
design
program
transcription
Username: VirtuHelper
Minimum Hourly Rate: $10/hr
Location: United States, GA, Hampton

Summary

VirtuHelper has what it takes to assist you with all of your project needs. With 20 years of experience in the fast-paced legal field as well as in the area of information technology, you can rest assured that you will receive superior customer service as well as a quality product.

Experience

Skills

Self-rated
Tested More Info
Elance Admission Test
Passed
More Info
Adobe Flash CS3
Adobe Photoshop CS2
Dreamweaver 4
English Basic Skills (U.S. Version)
|
Avg.
English Editing Skills - Chicago Style (U.S. Version)
|
Avg.
Microsoft Office Excel 2003
Microsoft Office PowerPoint 2003
Microsoft Office Word 2003
|
Avg.
Office Skills
|
Avg.
PHP5

Employment

Sutherland's Foodservice, Inc.
2002-Present - Computer Consultant
Provide computer support for 50+ user office, including hardware and software installation and troubleshooting, remote network access, computer training, web site programming and design, and programming and maintenance of online ordering system.
Southside Kidney Clinics
2007-Present - Web Site Designer and Programmer
Created flash for introduction page and navigation menus for web site; developed referral system using PHP and javascript; design and maintenance of all aspects of renalmanagement.com.
B&C Windows and Siding
2008-2008 - Web site designer
Designed web site for company; formatted web pages for SEO optimization. www.atlantawindowsandsiding.com
LifeSong Ministries, Inc.
2007-2008 - Computer Instructor
Design and maintenance of web site and all presentation materials, including powerpoint, video, and photo design; and provided training to program participants in general computer usage and Microsoft Office 2003 (Word, Excel, Outlook and Powerpoint). Currently serve on Board of Directors for LifeSong.
Nacom Corporation
1996-2000 - Network Administrator
Performed all computer maintenance and upgrades, installed and administered Novell and Windows servers, provided help desk support to 200+ employees.
Kilpatrick & Stockton, LLC
1987-1995 - Legal Secretary
Provided clerical support to one partner, one associate attorney, and one paralegal. Prepared all legal documents, made all travel arrangements, interacted with clients and other counsel, prepared legal billing.

About Me

Profile Type: Individual
Year Founded: 2002
Number of Employees: 1
I have been an independent computer consultant for the past eight years, providing hardware, software, web site, and help desk support for a variety of companies.

I believe an eye for detail and a typing speed of 125 wpm will help to ensure that my customer receives excellent support, quality work, and timely project completion. And I am as passionate about your project as you are. This means that each project will be handled ethically, and with efficiency and accuracy.

From web site design and development to data entry and transcription, I possess the skills to handle any and all of your project requirements.

Payment Terms

VirtuHelper will invoice upon project completion unless project is ongoing. For ongoing projects, invoicing will occur every 30 days. No project will be deemed complete until the customer is satisfied. All invoices must be paid within 15 days of project completion or a finance charge may be applied.

Detailed Service Description

With over 20 years of experience, rest assured that you will receive excellent customer service and a quality completed project.

The following is a list of areas of specialization:

Administrative

* Administrative Support
* Editing/Proofreading
* Internet/Web Research
* Personal Assistance
* Newsletters
* Brochures
* Data Entry
* Transcription
* And so much more . . .

Web Design & Programming
* Macromedia Dreamweaver
* Adobe Flash CS3
* PHP 4 and 5
* MYSQL
* Javascript (basic)

Communications:
Excellent verbal and written communications

My commitment is to handle each project ethically, and with efficiency and accuracy.

Credentials

References
Diana Earwood - Personal Reference - 2002
Sutherland's Foodservice, Inc., Manager, Sonny East Produce
Created video presentation and other marketing documents, trained staff, provided network administration and maintenance, and hardware and software support.
Sheila Dixon - Personal Reference - 1995
Southside Kidney Clinics, Controller
Design and program web site for Southside Kidney Clinics; troubleshoot problems with hardware and software
My Elance URL
 
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Member Since:
Nov 2008
Last Sign-In:
Jun 03, 2009
Last Feedback:
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