TransForm Solution Pvt. Ltd.

  Large Business
#1 Data Entry, Virtual Asst, Call Center, Research
Profile for:
Last 6 months All Categories
Feedback:
Reviews:
Projects:
Earnings:
Lifetime Earnings:

Keywords

Data Entry
Virtual Assistant
Admin Assistant
Customer Support
Email Handling
Helpdesk
Research
Full Time
Dedicated team
Call Center
OCR
Photoshop
Mailing lists
Adwords
Data conversion
Lead Generation
Telemarketing
Blogs
Product Data Entry
e-commerce Date Entry
Username: transform
Location: India, US, Surat

Summary

TransForm is the #1 Service Provider for Virtual Assistance, Data Entry and Processing, Contact Center and Internet Marketing services. Our team consists of some of the very best, highly certified professionals and they have proven their skills on Elance. We are an already established company in this business since the turn of this century with a team of 163+ people.

Through our 2 independent strategic business units of Non-Voice Services and Call Center, we cover every aspect of business process outsourcing. With extremely talented and experienced team members and continuously growing team, we have the abilities and capabilities to successfully deliver on any project.

We have been ranked the #1Service Provider on Elance for 3 years in a row and continue to enjoy this top position. Our client reviews and project history on Elance bear witness of our quality and commitment to our clients. We assure you of our continuous support for months to come.

Experience

Skills

Self-rated
Tested More Info
Elance Admission Test
Not Required
More Info
Amazon Web Services
Call Center Skills
Computer Skills
Data Entry
Digital Imaging
Ecommerce
English Proofreading Skills - Chicago Style (U.S. Version)
Help Desk
Microsoft Office Access 2007
Microsoft Office Excel 2007
Microsoft Office PowerPoint 2007
Microsoft Office Word 2007
Outbound Sales Skills
Telephone Etiquette
Web Services
eBay Web Services

About Us

Profile Type: Business
Year Founded: 2000
Number of Employees: 100-499
TransForm Solution Pvt. Ltd. (TransForm) manages and administers your non-core yet vital business processes according to defined metrics, continuously improving the processes and creating value at each stage. "We help you better utilize..." your time, money and resources, and boost your bottom-line.

TransForm provides integrated business process outsourcing solutions, encompassing back office processes, web development, internet marketing, and customer support, to global corporations from its operations centers in India.

All of our team members are experienced, proficient in English, with very good skills in their respective areas. We recruit our staff after a rigorous 4-stage examination process and hence they are the best. We have Experienced Team Leaders to monitor and manage each project we undertake, who in turn are guided by highly Experienced Operations Managers.

YOU CAN RELY ON US
1. To offload complicated, repetitive and labor oriented components of your business processes.
2. To deliver high quality, voice and non-voice based customer care services
3. To create stunning website designs that capture the imagination of your audiences
4. To provide focused and targeted internet marketing services that generate high ROI for your business
5. To get the most competitive quote as compared to other Bidders / Service Providers.
6. To Ensure On-Time Project / Work Completion with the desired QUALITY.

ADVANTAGE TransForm
1. Successfully executed challenging client projects related to Web Extraction, Data Processing, Portal Management, Customer Response (via Email, Chat and Voice), and Lead Generation.
2. 163+ strong workforce that is fully trained to undertake multifaceted work.
3. Low cost Quality Manpower allows us to quote at competitive rates.
4. We work 24x7 to ensure timely delivery.

Intern1et Connectivity
We have 4 MBPS High speed Dedicated Internet connection and 1 Mbps Broadband connection as backup.

Communications
We are always reachable by US Phone, Fax, Emails as well as all instant messengers.

From our strategic location in the Indian sub-continent, TransForm offers you cost-effective solutions for Virtual Assistance for all your administrative work that you think can be done remotely. Furthermore, you can also save yourself from the additional burden of managing human resource, upgrading infrastructure and other administrative hassles.

Established for over 9 years with a solid track record of quality and timely deliver, TransForm is today the leading outsourced service solutions provider on Elance. We have been ranked no. 1 on the world's largest online market place for 3 years in a row, and we continue to enjoy this leadership position.

Payment Terms

For Small Projects (below $100): 100% after successful completion of the work.

For Large & High volume Projects: Negotiable

For Ongoing Projects: Negotiable

Turnaround Time:
We assure fastest turnaround time possible or as demanded by the client.

Other Business Terms:
1. Postage, Courier and Shipping charges to be borne by the client wherever applicable.
2. We are open to signing Non Disclosure Agreements, as required.
3. Confidentiality of information will be maintained strictly at our end.

Detailed Service Description

We work in 2 major domains of business process outsourcing including:

ADMINISTRATIVE SUPPORT SERVICES:

The base of our current strong position, non-voice services is our strongest point and we continue to excel in this segment. Our team of trained agents has delivered top quality on hundreds of projects spanning a wide variety of tasks till date.

Our skills in Non-Voice Admin Support include:

1) Data Entry
- Keyboarding
- Mailing List Development
- Accounting system data entry
- Form processing
- Online/Offline data entry
- High volume any format data to PDF/MS Word/ CSV
- Scanning & OCR
- Process Bulk Survey/Registrations
2) Data Conversion
3) Data Encoding
4) Web Data Harvesting
- Contacts Information Gathering
- Pulling Data from Websites/Portals
- HTML/PDF Data Extraction
5) Internet & Marketing Research
6) Web Content Data Entry and Editing
7) Web link and Directory Submission
8) E-commerce Product/catalog maintenance
9) Blog Posting and Submissions
10) Chat and Email based 24x7 Customer Support
11) Virtual Assistance: By outsourcing your day-to-day NON-Core business activities to us, you can concentrate on your core jobs and save around 60% of your administrative costs to increase your profitability.

CALL CENTER SERVICES:

We @ Transform call center are experienced since last 9 yrs in several verticals such as lead generation, customer support, appointment fixing, telesales, and telemarketing and IVR & Broadcasting solutions. We cater to clients mainly from USA, UK, AUS, CANADA and NZ:

Our Services include: -

Lead Generation:
Transform is a 100 agent call center; We have expertise in Mortgage and Debt Management Solutions. Our staffs both, at ground level and management are well trained to handle wide range of products and services in the above mentioned financial domains. We have generated various kinds of leads through outbound telemarketing such as: Secured loan leads, adverse secured loan leads, mortgage refinance leads, reverse mortgage leads, loan modification leads, FHA leads, pay day loans, Debt settlement leads, insurance leads to name a few. We do have talented agents to generate 1003 application. We provide live transfers and static leads as per client requirement.

Appointment Setting:
We specialise in both B2B and B2C appointment setting for companies to ensure the best possible engagements set up for them, hence it ensures that direct marketing/selling agents have a greater chance to close a deal.

Transform has been selected by many government agencies for the roll out and distribution of their endowments and grants to the citizens in USA and Australia.

Telemarketing & Telesales:
We have used the medium of telemarketing to promote a lot of services like the mobile phone services. We have also promoted several Landline service providing companies along with broadband and digital cable TV.

Transform has also been in relationships with some of the leading Magazines in Europe, generating sales for their advertising space. Transform has the knowledge of varied industries due to its experience in the advertising media; our employees are able to interact with customers and their clients, over a diverse portfolio of products ranging from automobiles, construction machines, FMCGs and much more.

Customer support:
For businesses needing to provide customer support, outsourcing provides them with the ability to maintain a high availability of service. This comes as a result of peaks in call volumes during the day, periods of high activity due to the introduction of new products and maintenance service packs, and the necessity to provide consumers with a high level of service at a high quality and low cost to the business. Transform is a one stop solution to overcome the challenges and intricacies in executing the above phenomena.

Please note that the all above services are provided to clients 24X7 with very flexible payment options.

Credentials

References
Greg Smith - Personal Reference - 2003
Date Verified: December 05, 2007
GoTechNow, CEO
Providing Virtual Assitance
Lynn O'Connell - Personal Reference - 2007
Date Verified: December 05, 2007
Party2Win, Chief Executive Officer
Providing a team of Virtual Assistants
Richard Davenport, Jr. - Personal Reference - 2006
Date Verified: December 05, 2007
Connexiti LLC, Founder / CEO
Internet Research & Data Entry
Andy Gryce - Personal Reference - 2004
Date Verified: December 05, 2007
L&B Publications Limited, Information Manager
Updating the Data Inspection reports for a Organizations in the United Kingdom via VPN using Remote Desktop connection.
Kamlesh Yagnik - Personal Reference - 2003
MIPL & 3Di, Mr.
We have made the data entry of 525,000 historical records of various types for a Goverment department (DCFS) in California.
My Elance URL
 
On Watch List
Report Violation

Member Since:
May 2004
Last Sign-In:
Mar 16, 2010
Last Feedback:
Mar 15, 2010
Report Violation
Use this form to report violations concerning bids, message boards, etc.
Note:
  • For complaints about projects select Job ID
  • For complaints about bids select Bid ID
  • For complaints about messages select Message ID
  • For complaints about provider profile select Provider Username
  • For complaints about buyer profile select Buyer Username






Request Proposal


To request proposals from providers on your job, you must have an active Elance account. Sign In
NOTE: The provider will be notified that you are interested in specific team member(s) to work on your job. However, there is no guarantee that your desired team member(s) will be available.

Elance Chat beta

To contact providers, you must have an active Elance account.
Sign in

Elance Call beta

To contact providers, you must have an active Elance account.
Sign in
Market yourself on Elance – Get your own profile now and grow your business (free and paid memberships).
Please Sign In
 
To avoid navigation issues, please see System Requirements.
IE users: Please display blocked content from the info-bar.
Click here if you are having trouble signing in.
Sign Up
It's fast and easy. You're done in minutes.

I want to hire professionals
  • Post your projects
  • Connect with service providers
  • Manage and pay for your work online

I want to find work on Elance
  • Get an Elance profile
  • Connect with employers & bid on projects
  • Receive new postings daily