Data Entry|Virtual Asst|Call Center|Web Services
Profile for:
Keywords
Username: transform
Location: India
Summary
TransForm is the #1 Service Provider for Virtual Assistance, Data Entry and Processing, Call Center, Web Development and Internet Marketing services. Our team consists of some of the very best, highly certified professionals and they have proven their skills on Elance. We are an already established company in this business since the turn of this century with a team of 145+ people.
Through our 3 independent strategic business units of Non-Voice Services, Call Center and Web Services, we cover every aspect of business process outsourcing. With extremely talented and experienced team members and continuously growing team, we have the abilities and capabilities to successfully deliver on any project.
We have been ranked the #1Service Provider on Elance for 3 years in a row and continue to enjoy this top position. Our client reviews and project history on Elance bear witness of our quality and commitment to our clients. We assure you of our continuous support for months to come.
Through our 3 independent strategic business units of Non-Voice Services, Call Center and Web Services, we cover every aspect of business process outsourcing. With extremely talented and experienced team members and continuously growing team, we have the abilities and capabilities to successfully deliver on any project.
We have been ranked the #1Service Provider on Elance for 3 years in a row and continue to enjoy this top position. Our client reviews and project history on Elance bear witness of our quality and commitment to our clients. We assure you of our continuous support for months to come.
Experience
Skills
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Self-rated
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Elance Admission Test
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Not Required
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Amazon Web Services
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Call Center Skills
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Computer Skills
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Data Entry
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Digital Imaging
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Ecommerce
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English Proofreading Skills - Chicago Style (U.S. Version)
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Help Desk
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Microsoft Office Access 2007
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Microsoft Office Excel 2007
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Microsoft Office PowerPoint 2007
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Microsoft Office Word 2007
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Outbound Sales Skills
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Telephone Etiquette
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Web Services
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eBay Web Services
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About Us
Profile Type: Business
Year Founded: 2000
Number of Employees: 100-499
TransForm Solution Pvt. Ltd. (TransForm) manages and administers your non-core yet vital business processes according to defined metrics, continuously improving the processes and creating value at each stage. "We help you better utilize..." your time, money and resources, and boost your bottom-line.
TransForm provides integrated business process outsourcing solutions, encompassing back office processes, web development, internet marketing, and customer support, to global corporations from its operations centers in India.
All of our team members are experienced, proficient in English, with very good skills in their respective areas. We recruit our staff after a rigorous 4-stage examination process and hence they are the best. We have Experienced Team Leaders to monitor and manage each project we undertake, who in turn are guided by highly Experienced Operations Managers.
YOU CAN RELY ON US
1. To offload complicated, repetitive and labor oriented components of your business processes.
2. To deliver high quality, voice and non-voice based customer care services
3. To create stunning website designs that capture the imagination of your audiences
4. To provide focused and targeted internet marketing services that generate high ROI for your business
5. To get the most competitive quote as compared to other Bidders / Service Providers.
6. To Ensure On-Time Project / Work Completion with the desired QUALITY.
ADVANTAGE TransForm
1. Successfully executed challenging client projects related to Web Extraction, Data Processing, Portal Management, Customer Response (via Email, Chat and Voice), Portal Development, and Internet Marketing and Promotions
2. 145+ strong workforce that is fully trained to undertake multifaceted work.
3. Low cost Quality Manpower allows us to quote at competitive rates.
4. We work 24x7 to ensure timely delivery.
Internet Connectivity
We have 4 MBPS High speed Dedicated Internet connection and 1 Mbps Broadband connection as backup.
Communications
We are always reachable by US Phone, Fax, Emails as well as all instant messengers.
From our strategic location in the Indian sub-continent, TransForm offers you cost-effective solutions for Virtual Assistance for all your administrative work that you think can be done remotely. Furthermore, you can also save yourself from the additional burden of managing human resource, upgrading infrastructure and other administrative hassles.
Established for over 9 years with a solid track record of quality and timely deliver, TransForm is today the leading outsourced service solutions provider on Elance. We have been ranked no. 1 on the world's largest online market place for 3 years in a row, and we continue to enjoy this leadership position.
TransForm provides integrated business process outsourcing solutions, encompassing back office processes, web development, internet marketing, and customer support, to global corporations from its operations centers in India.
All of our team members are experienced, proficient in English, with very good skills in their respective areas. We recruit our staff after a rigorous 4-stage examination process and hence they are the best. We have Experienced Team Leaders to monitor and manage each project we undertake, who in turn are guided by highly Experienced Operations Managers.
YOU CAN RELY ON US
1. To offload complicated, repetitive and labor oriented components of your business processes.
2. To deliver high quality, voice and non-voice based customer care services
3. To create stunning website designs that capture the imagination of your audiences
4. To provide focused and targeted internet marketing services that generate high ROI for your business
5. To get the most competitive quote as compared to other Bidders / Service Providers.
6. To Ensure On-Time Project / Work Completion with the desired QUALITY.
ADVANTAGE TransForm
1. Successfully executed challenging client projects related to Web Extraction, Data Processing, Portal Management, Customer Response (via Email, Chat and Voice), Portal Development, and Internet Marketing and Promotions
2. 145+ strong workforce that is fully trained to undertake multifaceted work.
3. Low cost Quality Manpower allows us to quote at competitive rates.
4. We work 24x7 to ensure timely delivery.
Internet Connectivity
We have 4 MBPS High speed Dedicated Internet connection and 1 Mbps Broadband connection as backup.
Communications
We are always reachable by US Phone, Fax, Emails as well as all instant messengers.
From our strategic location in the Indian sub-continent, TransForm offers you cost-effective solutions for Virtual Assistance for all your administrative work that you think can be done remotely. Furthermore, you can also save yourself from the additional burden of managing human resource, upgrading infrastructure and other administrative hassles.
Established for over 9 years with a solid track record of quality and timely deliver, TransForm is today the leading outsourced service solutions provider on Elance. We have been ranked no. 1 on the world's largest online market place for 3 years in a row, and we continue to enjoy this leadership position.
Payment Terms
For Small Projects (below $100): 100% after successful completion of the work.
For Large & High volume Projects: Negotiable
For Ongoing Projects: Negotiable
Turnaround Time:
We assure fastest turnaround time possible or as demanded by the client.
Other Business Terms:
1. Postage, Courier and Shipping charges to be borne by the client wherever applicable.
2. We are open to signing Non Disclosure Agreements, as required.
3. Confidentiality of information will be maintained strictly at our end.
For Large & High volume Projects: Negotiable
For Ongoing Projects: Negotiable
Turnaround Time:
We assure fastest turnaround time possible or as demanded by the client.
Other Business Terms:
1. Postage, Courier and Shipping charges to be borne by the client wherever applicable.
2. We are open to signing Non Disclosure Agreements, as required.
3. Confidentiality of information will be maintained strictly at our end.
Detailed Service Description
We work in 3 major domains of business process outsourcing including:
ADMINISTRATIVE SUPPORT Services:
----------------------------------------------------
The base of our current strong position, non-voice services is our strongest point and we continue to excel in this segment. Our team of trained agents has delivered top quality on hundreds of projects spanning a wide variety of tasks till date.
Our skills in Non-Voice Admin Support include:
1) Data Entry
- Keyboarding
- Proof reading
- Mailing List Development
- Accounting system data entry
- Form processing
- Application processing
- Online/Offline data entry
- High volume any format data to PDF/MS Word/ CSV for easy import and portability
- Scanning & OCR
- Key crucial inventory data into new systems
- Process Bulk Survey/Registrations
2) Data Conversion
3) Data Encoding
4) Web Data Harvesting
- Contacts Information Gathering
- Pulling Data from Websites/Portals
- HTML/PDF Data Extraction
5) Internet & Marketing Research
6) Web Content Data Entry and Editing
7) Web link and Directory Submission
8) E-commerce Product/catalog maintenance
9) Monitoring Communities; Blog Posting and Submissions
10) Chat and Email based 24x7 Customer Support
11) Virtual Assistance: By outsourcing your day-to-day NON-Core business activities to us, you can concentrate on your core jobs and save around 60% of your administrative costs to increase your profitability.
CALL CENTER Services:
---------------------------------
Our Call Center team is composed of agents who have experience in a wide range of verticals, which gives us the ability to take on almost any voice based outsourcing task. Our Contact Center Services include:
1) Inbound Call Management: (Customer Query/Customer Care)
2) Toll Free Services
3) Outbound Calling: (Sales & Promotion/Marketing/Appointment Fixing)
4) Customer Care Support
5) Telemarketing
6) Lead generation
We deal with a range of inbound and outbound calls on behalf of our clients including customer service enquiries, reservations, complaints and technical service calls.
Our resource planning team enables to handle multiple call types efficiently and effectively saving costs without endangering service. While industry leading telephony and technology systems mean our clients benefit from the following:
* Call grouping and routing through intelligent IVR
* Identification of high value incoming calls
* Customer feedback from the front-line
* Increased conversion rates
WEB SERVICES
----------------------
Get the best ROI from your online venture through our Web Services. Covering everything from domain name registration and website hosting to promoting your website and managing your online reputation, our Web Services division is your one-stop shop for every service related to the internet.
Our comprehensive suite of Web Services includes:
1) Website Development
2) Website Designing
3) Content Development
4) Internet Marketing
5) Search Engine Optimization
6) Pay-per-Click Marketing
7) Affiliate Marketing
8) Social Media Marketing
9) Reputation Management
ADMINISTRATIVE SUPPORT Services:
----------------------------------------------------
The base of our current strong position, non-voice services is our strongest point and we continue to excel in this segment. Our team of trained agents has delivered top quality on hundreds of projects spanning a wide variety of tasks till date.
Our skills in Non-Voice Admin Support include:
1) Data Entry
- Keyboarding
- Proof reading
- Mailing List Development
- Accounting system data entry
- Form processing
- Application processing
- Online/Offline data entry
- High volume any format data to PDF/MS Word/ CSV for easy import and portability
- Scanning & OCR
- Key crucial inventory data into new systems
- Process Bulk Survey/Registrations
2) Data Conversion
3) Data Encoding
4) Web Data Harvesting
- Contacts Information Gathering
- Pulling Data from Websites/Portals
- HTML/PDF Data Extraction
5) Internet & Marketing Research
6) Web Content Data Entry and Editing
7) Web link and Directory Submission
8) E-commerce Product/catalog maintenance
9) Monitoring Communities; Blog Posting and Submissions
10) Chat and Email based 24x7 Customer Support
11) Virtual Assistance: By outsourcing your day-to-day NON-Core business activities to us, you can concentrate on your core jobs and save around 60% of your administrative costs to increase your profitability.
CALL CENTER Services:
---------------------------------
Our Call Center team is composed of agents who have experience in a wide range of verticals, which gives us the ability to take on almost any voice based outsourcing task. Our Contact Center Services include:
1) Inbound Call Management: (Customer Query/Customer Care)
2) Toll Free Services
3) Outbound Calling: (Sales & Promotion/Marketing/Appointment Fixing)
4) Customer Care Support
5) Telemarketing
6) Lead generation
We deal with a range of inbound and outbound calls on behalf of our clients including customer service enquiries, reservations, complaints and technical service calls.
Our resource planning team enables to handle multiple call types efficiently and effectively saving costs without endangering service. While industry leading telephony and technology systems mean our clients benefit from the following:
* Call grouping and routing through intelligent IVR
* Identification of high value incoming calls
* Customer feedback from the front-line
* Increased conversion rates
WEB SERVICES
----------------------
Get the best ROI from your online venture through our Web Services. Covering everything from domain name registration and website hosting to promoting your website and managing your online reputation, our Web Services division is your one-stop shop for every service related to the internet.
Our comprehensive suite of Web Services includes:
1) Website Development
2) Website Designing
3) Content Development
4) Internet Marketing
5) Search Engine Optimization
6) Pay-per-Click Marketing
7) Affiliate Marketing
8) Social Media Marketing
9) Reputation Management
Credentials
References
Greg Smith - Personal Reference - 2003
Date Verified: December 05, 2007
GoTechNow, CEO
Providing Virtual Assitance
Date Verified: December 05, 2007
GoTechNow, CEO
Providing Virtual Assitance
Lynn O'Connell - Personal Reference - 2007
Date Verified: December 05, 2007
Party2Win, Chief Executive Officer
Providing a team of Virtual Assistants
Date Verified: December 05, 2007
Party2Win, Chief Executive Officer
Providing a team of Virtual Assistants
Richard Davenport, Jr. - Personal Reference - 2006
Date Verified: December 05, 2007
Connexiti LLC, Founder / CEO
Internet Research & Data Entry
Date Verified: December 05, 2007
Connexiti LLC, Founder / CEO
Internet Research & Data Entry
Andy Gryce - Personal Reference - 2004
Date Verified: December 05, 2007
L&B Publications Limited, Information Manager
Updating the Data Inspection reports for a Organizations in the United Kingdom via VPN using Remote Desktop connection.
Date Verified: December 05, 2007
L&B Publications Limited, Information Manager
Updating the Data Inspection reports for a Organizations in the United Kingdom via VPN using Remote Desktop connection.
Kamlesh Yagnik - Personal Reference - 2003
MIPL & 3Di, Mr.
We have made the data entry of 525,000 historical records of various types for a Goverment department (DCFS) in California.
MIPL & 3Di, Mr.
We have made the data entry of 525,000 historical records of various types for a Goverment department (DCFS) in California.
