Trident Infomatics
Microsoft Certified Windows Server specialists
Profile for:
Keywords
Username: TridentInfomatics
Minimum Hourly Rate: $25/hr
Location: India, U.P., Ghaziabad
Summary
Trident Informatics Consists of Highly Qualified and Certified Individuals who are Experts in Delivering World class Technical Support for Microsoft Based Server and Workstation Products. If you are planning to Expand your business or Preparing for a merger or an acquisition We are the right People to help you do this. Trident Engineers are Experts in Active Direcory Domain Migration, Domain Rename Operations, Terminal Services, Windows Printing, Disaster recovery, Servers Crashing or Hanging,DNS,DNCP,VPN, ISA server and Client firewall, Distributed File System, Microsoft Exchange technologies, Microsoft Sharepoint Server Deployment and Administration,Virtual Server Hosting and Administration Including Microsoft Virtual Server,Hyper-v and VMWare, Backups including NTbackup and backup Exec, Deployment of Servers and Client Machines using WDS, Remote administration and Handling Critical Situation and Business down Situations.
Experience
Employment
Convergys India Services
2005-2008 - Technical Lead
Worked as a Technical lead with Microsoft Support Services Group.
The Project is Outsourced to Convergys India Services Pvt Ltd.
I was Responsible for taking Critical Situations calls for Microsoft Premier and Professional Customers.
Troubleshoot Problems Related to Active Directory, networking and Server Performance.
Work with and Trained from Microsoft Developer team.
2005-2008 - Technical Lead
Worked as a Technical lead with Microsoft Support Services Group.
The Project is Outsourced to Convergys India Services Pvt Ltd.
I was Responsible for taking Critical Situations calls for Microsoft Premier and Professional Customers.
Troubleshoot Problems Related to Active Directory, networking and Server Performance.
Work with and Trained from Microsoft Developer team.
IBM
2003-2005 - System Administrator
Worked as a Support Engineer With IBM (INDIA) Internal IT team.
Responsible for managing and maintaing Windows Server and Workstations Deployed for Production.
2003-2005 - System Administrator
Worked as a Support Engineer With IBM (INDIA) Internal IT team.
Responsible for managing and maintaing Windows Server and Workstations Deployed for Production.
About Me
Profile Type: Individual
Year Founded: 2006
Number of Employees: 1
Trident offers affordable IT support and computer network consulting for small businesses in New Delhi (NCR),and major cities across India. Trident also provides enterprise consulting and worldwide online phone
support.
IT Outsourcing for Small Businesses:- Trident's affordable IT support services for small business networks include Windows 2008 Server help and
Microsoft Exchange Server 2007 consulting.
Worldwide Remote Network Support:- Over the past 2 years, Trident has provided emergency remote computer support to small and Medium businesses in every state in India and to many companies worldwide.
Enterprise Consulting and Branch Office Support:-For enterprises with branch offices in The country and across the World, Trident's branch office support offers a seamlss local extension of corporate IT management.
Email and Messaging Consulting and Support:-Trident can help you build secure and manageable email solutions that support multiple platforms by offering Microsoft Exchange Server 2007 expertise, Exchange Server 2003 consulting, spam filtering and virus protection managed services, wireless messaging support, Linux consulting, and Apple Mac support.
Help Desk Call Center Support and Consulting:-You can outsource your Help Desk to the support specialists at Tridents's Technical Response Center or use Trident's Help Desk Consulting Services to build or improve your in-house Help Desk.
Virtual Application and Data Center Hosting:-Trident's Virtual Server Hosting Service combines a world-class data center, proven virtualization technology, and the support of Trident's Microsoft Certified support team to offer small businesses an affordable, fault tolerant,highly secure, and hassle-free hosting solution.
support.
IT Outsourcing for Small Businesses:- Trident's affordable IT support services for small business networks include Windows 2008 Server help and
Microsoft Exchange Server 2007 consulting.
Worldwide Remote Network Support:- Over the past 2 years, Trident has provided emergency remote computer support to small and Medium businesses in every state in India and to many companies worldwide.
Enterprise Consulting and Branch Office Support:-For enterprises with branch offices in The country and across the World, Trident's branch office support offers a seamlss local extension of corporate IT management.
Email and Messaging Consulting and Support:-Trident can help you build secure and manageable email solutions that support multiple platforms by offering Microsoft Exchange Server 2007 expertise, Exchange Server 2003 consulting, spam filtering and virus protection managed services, wireless messaging support, Linux consulting, and Apple Mac support.
Help Desk Call Center Support and Consulting:-You can outsource your Help Desk to the support specialists at Tridents's Technical Response Center or use Trident's Help Desk Consulting Services to build or improve your in-house Help Desk.
Virtual Application and Data Center Hosting:-Trident's Virtual Server Hosting Service combines a world-class data center, proven virtualization technology, and the support of Trident's Microsoft Certified support team to offer small businesses an affordable, fault tolerant,highly secure, and hassle-free hosting solution.
Payment Terms
Trident charges for all support and repair assistance based on time, rather than by the job, and Trident gives significant discounts for large projects and ongoing, scheduled support. Rates are determined by the qualifications of the consultants who provide the service, who are selected according to the nature of the task.
This billing structure can be a significant advantage to Trident's clients, since it minimizes the likelihood of being billed top rates for simple jobs but also makes it easy to elevate the degree of skill assigned to a task in case of complications or new objectives.
This billing structure can be a significant advantage to Trident's clients, since it minimizes the likelihood of being billed top rates for simple jobs but also makes it easy to elevate the degree of skill assigned to a task in case of complications or new objectives.
Detailed Service Description
Managing and Maintaining Windows server 2000,2003,2008 Infrastructure including the Below Technologies.
Active directory:- Publishing Resources, Global Catalog, Lightweight Directory Access Protocol (LDAP),Flexible Single Master Operation (FSMO), DCPromo, File Replication Service (FRS), Active Directory Services Interface (ADSI),DFSR and DFSN, Auditing, Disaster Recovery of Active Directory, Distributed File System, Group Policies, Profiles, Schema Management, Security, Encrypting File Service (EFS) Recovery Agent Certificates, Public/Private Key,Kerberos,W32 Time Service, Directory Service Replication . Specialists in Active Directory Domain Migration Using ADMT and Quest, and Domain Rename Operations. Application deployment using Group Policy.
Terminal Services:- Installation, Administration, maintenance and troubleshooting of Windows Server 2003 and 2008 Terminal Services and Citrix Meta-frame and Presentation Server. Configuring Network Load balancing, Session Broker Servers and Terminal server Clusters. Configuring Remote Apps, Web Apps, Terminal Services Gateways and Terminal Services Web interface. Advanced Troubleshooting for issues related to TS, Printer and resource redirection, Terminal Server Licensing issues.
Debugging:- Troubleshooting Server hang and Crash Issues. Issues related to blue screens and bugchecks. Applications Crashing and hanging on server and Client machines. Troubleshooting issues related to Windows core components (Services, WMI, COM, DCOM, MSI). Dump analyses to resolve Application and Machine related issues. Performance Monitor Logs Analysis. Troubleshooting Applications compatibility issues. Tweaking Applications to work properly on Vista machines.
Printing:- Configuring and maintaining Windows Print Services. Deployment of Print servers and Print Server clusters. Mapping Print Queues and Publishing Printers in Active Directory. Upgrading and Installing Printer Drivers. Troubleshooting Spooler crash and hang issues. Terminal Service Printing and Printer redirection.
Desaster Recovery:- Recovering from System Crashes, random Reboots, Hard Disk failures, Backups , Active Directory failures.
Networking:- Installation , managing and Maintaining DNS,DNCP, ISA Server and Client Firewalls, Internet Proxy, VPN solutions. Trouble Shooting Black hole router situations. Connectivity issues. Designing Networks for Local and Wide area Networks.
Deployment:- Deploying Client Operating Systems using WDS and Application Deployment using Group Policy. Making Customized operating System Images with preinstalled Applications to fit your environment needs. Patch and Update Installation Using WSUS and SMS Servers.
Microsoft Exchange:- Managing and Maintaining Microsoft Exchange 2003 and 2007. Building Exchange servers including Stand-alone servers and clustering. Providing Customized messaging solutions as per your business requirements. Configuring Outlook Web Access and Outlook Mobile access.
Active directory:- Publishing Resources, Global Catalog, Lightweight Directory Access Protocol (LDAP),Flexible Single Master Operation (FSMO), DCPromo, File Replication Service (FRS), Active Directory Services Interface (ADSI),DFSR and DFSN, Auditing, Disaster Recovery of Active Directory, Distributed File System, Group Policies, Profiles, Schema Management, Security, Encrypting File Service (EFS) Recovery Agent Certificates, Public/Private Key,Kerberos,W32 Time Service, Directory Service Replication . Specialists in Active Directory Domain Migration Using ADMT and Quest, and Domain Rename Operations. Application deployment using Group Policy.
Terminal Services:- Installation, Administration, maintenance and troubleshooting of Windows Server 2003 and 2008 Terminal Services and Citrix Meta-frame and Presentation Server. Configuring Network Load balancing, Session Broker Servers and Terminal server Clusters. Configuring Remote Apps, Web Apps, Terminal Services Gateways and Terminal Services Web interface. Advanced Troubleshooting for issues related to TS, Printer and resource redirection, Terminal Server Licensing issues.
Debugging:- Troubleshooting Server hang and Crash Issues. Issues related to blue screens and bugchecks. Applications Crashing and hanging on server and Client machines. Troubleshooting issues related to Windows core components (Services, WMI, COM, DCOM, MSI). Dump analyses to resolve Application and Machine related issues. Performance Monitor Logs Analysis. Troubleshooting Applications compatibility issues. Tweaking Applications to work properly on Vista machines.
Printing:- Configuring and maintaining Windows Print Services. Deployment of Print servers and Print Server clusters. Mapping Print Queues and Publishing Printers in Active Directory. Upgrading and Installing Printer Drivers. Troubleshooting Spooler crash and hang issues. Terminal Service Printing and Printer redirection.
Desaster Recovery:- Recovering from System Crashes, random Reboots, Hard Disk failures, Backups , Active Directory failures.
Networking:- Installation , managing and Maintaining DNS,DNCP, ISA Server and Client Firewalls, Internet Proxy, VPN solutions. Trouble Shooting Black hole router situations. Connectivity issues. Designing Networks for Local and Wide area Networks.
Deployment:- Deploying Client Operating Systems using WDS and Application Deployment using Group Policy. Making Customized operating System Images with preinstalled Applications to fit your environment needs. Patch and Update Installation Using WSUS and SMS Servers.
Microsoft Exchange:- Managing and Maintaining Microsoft Exchange 2003 and 2007. Building Exchange servers including Stand-alone servers and clustering. Providing Customized messaging solutions as per your business requirements. Configuring Outlook Web Access and Outlook Mobile access.
