Sandra Walker

  Professional
Accurate, conscientious, timely and reliable
Profile for:
Last 6 months All Categories
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Keywords

Transcription
Customer Service
Telephone Support
Translation (English Italian)
Voice Over
London accent
Username: SAW1
Minimum Hourly Rate: $10/hr
Location: Italy, massa, licciana nardi

Summary

I am a British subject, born and raised in London, and now living permanently in Italy. I have also lived and worked in the United States, Australia and South Africa.

I have worked with success on many projects requiring the utmost accuracy and confidentiality which include airlines, hospitals, the media, banks, police/probation areas. This includes interviews, seminars, videos, meetings and lectures.

I have excellent grammar, spelling, syntax and structure skills. I am very familiar with worldwide English accents and spelling variants.

I am also proficient in customer service, voiceover audio and voicemail recordings, proof reading and translation.

I am bilingual and translate English to Italian and vice versa. My husband is a native Italian and works with me to ensure that final translation results are 100 per cent accurate.

Projects awarded to me are never outsourced, and remain exclusively with me. Confidentiality is guaranteed and assured.

Experience

Skills

Self-rated
Tested More Info
Elance Admission Test
Passed
More Info
English Spelling
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Avg.
English Basic Skills (UK Version)
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Avg.
English Vocabulary
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Avg.
English Spelling (U.S. Version)
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Avg.
English Grammar (UK Version)
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Avg.
Call Center Skills
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Avg.
English To Italian Translation Skills
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Avg.
Italian To English Translation Skills
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Avg.
Computer Skills
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Avg.
English Editing Skills - Chicago Style (U.S. Version)
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Avg.

Employment

Reed Employment
1996-2006 - Customer Service, Transcriptionist, Translator, Telephone Sales, Proof Reading
TWA and American Airlines
1983-1996 - Passenger Service Agent progressing to Customer Service Supervisor

About Me

Profile Type: Individual
Year Founded: 2008
Number of Employees: 1
I am a British citizen now residing in Italy.

I am a well educated, well travelled individual, used to dealing with clients at all levels.

I am thorough and able to complete all projects in a concise and timely manner, to your specifications.

Payment Terms

On acceptance of delivery by client.

Turnaround time to be agreed with client.

Detailed Service Description

Transcription of:
* Interviews
* Seminars
* Videos
This includes editing and formatting in accordance with customer specifications, and proofreading.

Translations:
* English to Italian
* Italian To English

I am bilingual and can provide translations which are exact both in terms of grammar and semantics. I am capable of carrying out research in order to ensure accurate translations of specialised texts.

I can process audio files in all commonly used digital formats.

Text files are normally provided in Microsoft Word format but I can provide pdf files if required.

My setup includes computer (Windows Vista), printer and scanner and I use the Microsoft Office 2003 suite, and other software.

I guarantee the utmost confidentiality, non disclosure agreements notwithstanding.

I have MSN and Yahoo IM, Skype, and a fast internet provider.

I have been working with U.S., Australian, and European buyers as a transcriptionist and also have extensive experience as a call centre and customer relations executive.

I work from home and my time schedule is very flexible in order to accommodate for the different time zones.

Credentials

Education
Lancaster University, BA Hons English Literature
1977 - 1980
Davies Laing and Dick Private English College, O and A Levels
1967 - 1977
My Elance URL
 
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Member Since:
Jun 2008
Last Sign-In:
Nov 21, 2009
Last Feedback:
Nov 01, 2009
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