We recently learned that certain Elance user information was accessed without authorization. The data accessed was contact information -- specifically name, email address, telephone number, city location and Elance login information (passwords were protected with encryption). This incident did NOT involve any credit card, bank account, social security or tax ID numbers.

We have remedied the cause of the breach and are working with appropriate authorities. We have also implemented additional security measures and have strengthened password requirements to protect all of our users.

For more information on the security breach, visit our Account Security page in our Trust & Safety center. 

For more information on the password change process, visit Elance Help.