IE users: Please display blocked content from the info-bar.
Click here if you are having trouble signing in.
Resources
See Help Topics About
|
Questions/FAQs |
How long does it take for payments and withdrawals to be processed?
| PayPal Payment | |
| Inbound Processing Time |
Instantaneous
|
| Outbound Processing Time |
Daily3, 4, 5 |
| Expected Time of Receipt |
3 to 4 business days |
| Supported Countries |
All countries supported by PayPal. |
| Credit Card Payment | |
| Inbound Processing Time |
Instantaneous Credit card payments greater than U.S. $1,000 will be placed on hold for 3 business days before the funds become available. In order to pay a provider using Visa, MasterCard or American Express, the credit card must be authenticated through Elance. Click here for more information on credit card authentication. |
| Outbound Processing Time | Not applicable |
| Expected Time of Receipt | Not applicable |
| Supported Countries |
Buyer payments to providers: Membership or Project fees: |
| Payoneer Payments | |
| Inbound Processing Time |
Not applicable |
| Outbound Processing Time |
Daily3, 4, 5 |
| Expected Time of Receipt |
3 to 4 business days |
| Supported Countries |
All countries supported by Payoneer |
|
Check Payment | |
| Inbound Processing Time | 1 to 2 weeks |
| Outbound Processing Time | Daily2, 5 |
| Expected Time of Receipt | 1 to 2 weeks |
| Supported Countries | Inbound: Must be in U.S. Dollars and drawn from a bank physically located within the United Sates. Outbound: U.S. and Canada |
|
Wire Transfer | |
| Inbound Processing Time | Domestic: 1 to 2 business days International: 3 to 4 business days |
| Outbound Processing Time |
Daily3, 4, 5 |
| Expected Time of Receipt | Domestic: 1 to 2 business days International: up to 2 weeks India and Pakistan: Up to 4 weeks |
| Supported Countries | Inbound: Non-OFAC6 countries only Outbound: Not offered to U.S. users nor to OFAC6 countries |
|
ACH (Automated Clearing House) | |
| Inbound Processing Time | 3 to 4 business days |
| Outbound Processing Time | Daily3, 4, 5 |
| Expected Time of Receipt | 3 to 4 business days |
| Supported Countries | U.S. banks only |
1 For credit or debit card payments of $1000 or less, funds will become available immediately. For deposits over $1000, allow up to 3 business days for availability.
2 Stop payments may be requested 3 weeks after the issue date. (each stop payment incurs a $15 fee)
3 Tracers or inquiries can be initiated only after the expected time of receipt.
4 Recalls must be made within 24 hours from processing date .
5 Excluding weekends and holidays.
6 OFAC: Office of Foreign Assets Control. For more information, please visit www.ustreas.gov.
When a Withdrawal is submitted through your Account page, it will show the status of that request:
- Processing - Member initially requests the withdrawal.
- Pending - Withdrawal is under review.
- InProcess - Withdrawal approved and order sent to Elance's merchant bank.
- Withdrawal completed - this will be shown on your transaction history page with the date and amount transferred.



