Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
Looking for Sensible Pricing,Good work,Quick delivery and Quality work? Here I am! I am Highly motivated, results driven specializing in data extraction, lead generation, amazon seller central, shopping cart softwares,Word and Excel creation, working with complex excel spreadsheets including macros, formulas, graphs, etc. I am organized, efficient, proactive, hard working, friendly, effective & a fast learner. No matter the task, it will be done to your complete satisfaction. I specialize in helping businesses like yours. Why hire a solo freelancer as your virtual assistant, when you can have a whole team? An enthusiastic team of researchers, who enjoy being part of, as well as leading a successful and productive team, quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on own initiative & can demonstrate the high levels of motivation required to meet the tightest of deadlines.
I always like to exceed people's expectations and have the focus and drive to provide results in an expedient and efficient manner. I am skilled in many different areas from the administrative with 100wpm and skilled in Microsoft software to getting a blog started or getting started in social networking. I also excel at research and follow up. I look forward to helping you to streamline and be more efficient so you can achieve your goals.
Above 12 years of successful experience in Call Center Management, Customer Services, Telemarketing and Outsourcing industry Strong Project Management and Analytical skills. Solid industry experience that touches all business and technical aspects of customer care and support, outsourcing, technology, operations and management. Defining and clarifying all aspects of Customer Relationship Management (CRM) from strategic vision to process reengineering across a wide range of large multi-location and multi-national Outsource Service Providers. Solving business problems at strategic and tactical levels with technology, management and operational solutions. Creatively utilize business process reengineering and process improvement to drive efficiency and service quality. Strong experience with quality initiatives, performance improvement, training assessment, staff development, staff scheduling and forecasting.
Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone. We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services. We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them. We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
Team Up 24x7 ? As the name indicates, our company serves 24 hours a day, 7 days a week providing various support to clients around the world. We are a global leader in outsourced offshore solutions. We have been delivering high quality services to North American, UK, Canadian and Australian firms for over a decade. With 250+ staff, more than 300 clients worldwide & a proven track record for hands on delivery our company leads the worlds search for higher quality lower cost outsourcing solutions. Our aim is to make outsourcing easily accessible for small and medium businesses and to make outsourcing a fearless journey. Our staff ? 100% university graduates ? Excellent written and spoken English ? Good computer knowledge and typing speed ? Industry specific technical support agents ? Very flexible with multi-tasking ability ? Quality conscious and motivated to continually exceed the service levels ? Staff available to work 24x7
Co-founder and Director of ANZ international (Pvt) Ltd. Having an MBA degree, Project Management Professional Certification, over 9 years of experience in Business Management, Project Management, Recruitment, Training, Call center Management, Operations & Outsourcing, I offer integrity, professionalism, and exceptional attention to detail with a focus on efficiency, quality and customer service. having worked with clients across 5 continents on 100 plus projects ranging from Customer Support, Back Office Management, E-Commerce Solutions, Administrative Support, Virtual assistance, Online and Offline Marketing Support, Social Media Management, I help Clients with Transition to outsourcing. I have Vast Training & Coaching Experience & Teach Call Center Management as well as coach professionals on Management skills, Communication skills & Telemarketing & Sales Skills. For me, business is just as much about self-realization and spiritual growth as it is about money.
I started working in the call center industry since 2005. I have extensive experience in customer service ( Sprint ), technical support ( AT&T DSL) and in real time workforce management ( Motorola, Priceline, Expedia, Time Warner, Jetstar ). I am proficient in using CMS Avaya and IEX. I had perfect attendance for almost 7 years from my previous employer. I would be happy to be part of your team and contribute quality work.
Expert in MS office, PDF, inbound + outbound calling, emailing and fulfilling the commitments. Writing skills are inherited, I believe I am pretty good at placing the words in a shiny way in order to drag the desired outcome. Managing a small set up through which I can take on multiple projects of diverse nature and deliver the quality output according to timeline. With focus on quality work, client satisfaction and timely deliverance, I am able to make long term working relationship with my clients. I believe "Nothing is Impossible" and "CAN DO" attitude drives me to achieve the highest of echelons. I firmly believe in communication and keeping up the promise. I never compromise on Quality and Timely deliverance of tasks.
I am a computer science professional, currently pursuing Master's in general management, with 11+ years of impressive track record in spearheading customer service and call/contact center management initiatives, as well as core competencies in designing and deploying CRM system. I am seeking a senior position in your firm to contribute accrued skills in achievement of mutual objectives.
I've been working in a call center for 3 years. 2 years as a level 1 technical support representative for an imaging account, 6 months in a remote desktop account, and presently a level 2 or resolution specialists for a desktop and portable account. I'm a fast learner and can work under pressure with minimal supervision. I have excellent multitasking skills and technical skills. I'm knowledgeable with MS Office (Word, Excel, Powerpoint, Access) and other software and operating systems. I'm keen with detail and also a perfectionist. I don't quit on a job easily and driven to deliver results that meets the satisfaction of the employer or the customer. Feel free to ask me any other details needed about my qualifications. I'm looking for a work-at-home job probably a call center one or a chat/email support or administrative assistance or technical writing, data encoder. I'm available to work part time and would be interested to work full time if the agreement is clear.
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
Owedon's Business Solutions is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us.
oDesk's TOP Telemarketing Team since 2009 is here to conquer Elance! Outbound and Inbound Telemarketing | Appointment Setting | Lead Generation | Telesales | Cold Calling | B2B and B2C Our members are the most highly-motivated and result-oriented call center agents with years of intensive training, background and experience in all aspects of telemarketing business. With more than 1,100 contracts signed and 192,000 hours under our agency. oDesk rating: 4.77 out of 5 Yolando Nery Founder | CEO Fletcher Fernandez Senior Partner | Staffing Manager TMGroup of Agencies? est.2009 Philippines, BPO, Business Process Outsourcing, Call Center Team, Appointment Setter, Telephone Operator, Tech Support, CSR, TSR, Customer Service, VA, Virtual Assistant, Web Research and Data Entry, Order Processing, Five9, Vicidial, Customer Support, Chat, Outbound Caller, Online Store, Amazon Store, Google, MCA, Cash Advance, Health Insurance, Real Estate, Mortgage, Business Listing, campaigns
Superb Virtual Assistance Agency, BPO. We operate a 150 Seat capacity call center manned by friendly, experienced and professional university graduates with English as first language. Technology deployed is robust and cutting edge. Our Virtual Assistance, Research, Data Entry and Transcription sections deliver top-notch services too. We evaluate your project/need and assign the best worker to you who will remain with you till the end of the project unless client directs otherwise. You will NEVER be left ?hanging? as there will always be at least one backup staff that will carry on within seconds, on the rare occasion that your staff is temporarily unavailable. Our Quality Assurance managers ensure that service quality and integrity are consistently maintained. For us, Customer Service is TOP priority and Not Negotiable!
Our Knowledge ... Your Edge ... Your Business ... Our Passion Audigold Virtual Services is a virtual services company that offers you much beyond cost arbitrage and out-sourcing. We partner with our clients and always help improve business process with cost optimization and productivity maximization. Transparent communication and proper expectation setting is our USP. We never commit beyond capacity and do not believe in compromising quality for volume. Starting from a start-up to an established MNC, all get equal importance and attention in our organization. We believe in strict client confidentiality and do not indulge in unethical employment practices. The assurance that we bring to the table for our valued clients is of dedicated, passionate, quality deliverables and complete dependability. Feel free to reach out to us via Elance, Odesk, Freelance, Vworker, Phone, Email and Skype to know more about out services!
I have 35 years of computer experience using various software applications; as well as extensive administrative and communication skills. During this time I worked with a wide range of people from diverse backgrounds. I have 4 years of experience working in a remote call center environment. I have a private home office, two laptops with Microsoft Office, High Speed Internet, a color printer/scanner, and a Droid Smart Phone. I am proactive about deterring potential problems before they occur. I am extremely conscientious and a self-motivator needing very little supervision. I received the prestigious 2005 Excellence Award from Ball Aerospace & Technologies Corp. I am confident that with my abilities I can make an immediate and valuable contribution to your business.
I am a Customer Service Representative / Debt collector that is strong willed and dedicated in putting in the hours in having the job accomplished as well as i strive for success in whatever i do. I can stimulate a positive audience ensuring customers are delt with respect and kept satisfied. I?m a motivated self starter, positive, fun, and knows how to communicate on a level of understanding ,care, respect and honesty. With the experience i have gained from working at Alliance one inc. for the company Ally Financial which is formally known as G.M.A.C (General Motors) i can fully say i possess the skills fit working in your company. i have had years of experience doing what i do i loving every bit of it! I'm very intetested in being apart of a team/ company, and i'm also a reliable, person Fun, Energetic, Positive and knows how to communicates well.
I specialize in Customer Service, Web Research, Data Entry, Inbound or Outbound Sales.
Over the last 10 years I have developed a vast experience in customer care in general and more particular in Cold Calling, Lead generation, Managing advert responses, Arranging interviews, Market research for new clients, Telemarketing (data verification), Call Centre operations, Team leading, Administrative assistance, training and education of recruitment and other softwares, My core competencies lies in professional approach to any project I have been involved and I am seeking opportunities to build even more experience and improve my performance. I am looking forward to accept the next challenge and contribute to the best of my capabilities.
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
Headquartered in California, our US based managers specialize in offering customized 'substance over style' service, so to speak, to small and medium businesses in North America, UK and Europe. We directly manage the offshore callers, to offer a robust onshore-offshore blended model. Equipped with experienced, handpicked agents, US based project managers, modern facilities and state-of-the-art technology, we pioneered the idea of bringing excellence in call center outsourcing for SMB a reality! We are what you might call a brick and mortar call center & back office team. No virtual staffers, no home based workers, no sub-contracting. Every agent on our team is a full time employee and works at a physical facility owned by us. This lends enhanced control for us and greater reliability for you.
I am a very professional worker, I cater the best quality the best way I could. What you are looking for is basically what you will get. A very compassionate and dedicated person to work and willing to work beyond hours.
Computer Skills, work experience in Admin and call center Customer Service & Technical Support... Focused on getting the job done... Flexible and reliable...
With the ever growing need to service clients locally as well as internationally, we at Orazone Technologies have strategically planned ways of how to meet customers and clients needs along with providing world class customer services and service quality, we have a set up that can cater for clients needing by 24/7 support. Our sales teams core expertise lies in Inbound and Outbound customer service which includes selling as well.
My expertise is in customer service and social media marketing, working with both small start up businesses and large companies. With courtesy, swiftness and reliability, I can take care of all of your customer service needs, whether they be through email, live chat, web ticketing with Zendesk or even the old fashioned telephone. Years spent as a call center manager has given me a special talent for smoothing ruffled feathers and achieving complete customer satisfaction. In addition, I have direct knowledge of social media marketing strategies and will be able to set up, maintain and manage a number of different sites for your business. With this knowledge comes the ability to create and manage high quality content that draws people into your company, not only with social media, but with websites and blogs. I take a personal stake in every business I work with, and always strive to help you reach your goals.
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
Ranked 441 Out of 175,330 freelancers in the Admin Support Category.. I am a low cost, on demand expert! I am a dedicated, motivated, and hard working individual who is ready to get the job done! I am confident that my skills and knowledge are very useful for the position.I am a responsive, resourceful, and detailed worker that can provide quality results at fair price. I dream to be known not through my name but through the quality of work that I will provide to my employers.Your business is my top priority.I am ready to provide customer satisfaction by offering the best quality and creativity in my work and delivering assignments on time.
Our Virtual assistants serve you like employees at your company. The only difference is that they are not on the payroll aside and are significantly cheaper to hire, geographical distance aside. There is usually a bucket list of things to be done at any work place. Everyone could use an extra hand to get things done quicker. However the problem is that it is conventionally expensive to get more people to work for you. That said if you are progressive enough to try hiring virtual assistants, you stand to gain immensely. Quest Global Solution is a company known for having competent virtual assistants for just about any task you might have. It could be anything from data entry to web design, and we have the team for it with 200+ staff. Need a virtual assistant? Send us a email or invite for your job.
Why hire me? I am highly motivated, detail-oriented and a fast learner! I have 7 years experience in a Commercial Insurance claim intake field. I have an excellent track record in managing inbound and outbound calls with efficient and accurate data entry process into the company's system. I have handled emails from high-level executives and answered their specific needs and expectations. I am a fast typist, have good listening skills and can multitask. I have handled frustrated customers and have dealt with different accents. I am very flexible and I would love to work with you to fulfill your business needs.
I deal with call center service & virtual assistance. we are team on providing such a service from minimum single to multiple agent.
I have been working as a virtual call center representative for over 4 years. I have customer service, data entry, and supervisory experience. I take customer confidential information including credit card information and accurately place customer orders quickly and efficiently and always with a smile. I have also been trusted to review associate calls live and recorded to help them improve their performance, and to write up critical but positive reviews for them to improve their skills and efficiency.
AUA Solutions is a full-service BPO shop providing a gamut of services that include; contact list development, web research, phone verification, data processing, email marketing, virtual assistance, customized software solutions, web and media design services, as well as other back office and non-core functions for our clients worldwide. Our business model revolves around our corporate philosophy that starts and ends
Over the last 5 years, I have been successful in my field of expertise. I have managed people both locally and abroad. I have been exposed dealing with multi- race market such as US, UK, Australia, NZ, Middle East, and Singapore. Sales & Marketing is my forte which include telemarketing, lead generation, appointment setting and face to face consultative selling. However my versatility doesn't stop there. I have been involved doing customer service support, administration, blogging and writing training materials for the company. Overall, I am confident enough that my skills can deliver enormous and impeccable results. Plain and simple, my main objective here is to be recognized and effectively utilized by employer offering long- term opportunities.
Emenac Inc. has its headquarters in Canada and have clientele of 16% in Pakistan, 22% in US, 28% in Canada 10% & 15% in UK & Australia + other countries ?Emenac Call Center Services? is the sister company of Emenac Inc. and was established in 2003 to handle the contact center services. It has been in the field since over a decade and offers a wide range of call center services to numerous industries and businesses. In Emenac Inc. we have a professional network of specialist professionals where we have ? Team of skilled professionals o Advertisement o Accounts o Admin o Team Leaders o IT professionals o Development Specialists o Professional Customer Service Experts ? Infrastructure o Professional environment o Technological help facility o High speed Internet lines o Latest machinery with backup facility ? Coaching o Special classes for staff knowledge enhancement o Professional advance training for every job o Product Knowledge o Morale booster meeting
I have good communication , conversation and corresponding skills in English and have years of experience and therefore do possess a very fluent and professional and business communication and corresponding skills. I have attended English Teacher Training course with the British Council Teaching Center and have studied a Journalism and News Writing course with The London School of Journalism. I have experience of working as a Call Center Agent/Customer Service Agent/ Telemarketing for companies operating as outsourcing agents for US / Canadian based companies. I also have experience of working as a Business Start up Assistant in London, U.K. where part of my job was to schedule appointment for the would be employer. As well experience of working as a Business Correspondent and Consultant & as experience of working as a detainee helping hands/interpreter with the U.K. Border Agency. I also have experience of working as a Support Coordinator for a US based recruitment company.
ESL (English as a Secondary Language) teacher for 5 months . Customer service Chat and call support specialist for 1 year and 9 months.
Worked with Dell Inc for 11 years. Expert at technical support. Customer Support, Email Support, Call center Operations. Managing BPO operations. Project Management and End to End Execution of Complex Processes.
I bring you more than five years experience in Customer Service. I am determined to offer spectacular services and exceed your expectations. I look forward to making your business more productive and have a long-term working relationship with you.
At On Demand.Call Centers, we help start-ups to medium-sized businesses establish and optimize their customer support and contact center operations, bringing significant value and immediate results to their organizations. We can Jump-start your customer care and sales capabilities cost-effectively through the use of our virtual call center solutions and if you need, our skilled home-based agents. Our focus is on developing personal service and support solutions that create great customer experiences, builds loyalty, and delights your customers!
I am very much target orientated person and always gives the best!
Worked with top MNC like GE, Honeywell, Genpact & HCL with different processes and profile therefore I have a rich experience in service delivery industry. Some of the verticals whereas we can assist you. Please refer the skills sections for detail. Global Finance & Account (Accounts Payable, Reconciliation, Book Keeping) Customer Service Help desk (Voice & Non voice) Data Entry Email Writing Skills (End to End writing skills) Call Center (BPO ITES) Personal Assistance I believe in delivering something extra at the minimum cost but off course with no compromise with quality. Thinking out of the box is the approach. Delivering before deadlines and working in highly pressure create a difference in our deliverable.
With over 10 years of experience in call center management, we offer our experience to service you with customer service, complex data entry, virtual assistant and any job that needs our dedication. Our goal is to seamlessly leverage workforce and open unique ways to help your business grow.
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Market Research Surveys, Telemarketing, Toll Free Response, Call Verification.
My experience teaching Business and Computer classes, as well as my call center and case management experience give me an edge when it comes to helping you in your business. I can handle your office needs with efficiency, integrity and a smile.
A highly motivated self-starter with over 10 years of experience in Marketing. Excel at detail oriented work. Organized and able to manage projects of any size and duration with little to no supervision. RESUME AVAILABLE UPON REQUEST.
VTF Solutions Pvt Ltd stands out as a jack of all trades by bringing multiple skill set together to help out clients in all their admin and back office needs. A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out. We are your Virtual Task Force to go head on with your projects, while you relax and start planning the next stage for your business.
VKALP is a 250 workstation BPO based out of Jaipur, India. VKALP provides world class Inbound / Outbound Call Center and Back office Services. Our client list includes top Wireless Mobile, Insurance, Broadband Companies in India and have experience in handling projects such as; - Collections Inbound and Outbound - Customer Care - Order Taking - Customer Retentions - Customer Upselling - Customer Welcome Calls - Customer Verifications - Dealer (B2B ) HELPLINE - GPRS Tech Support Helpline Our services are assisted with focus on quality and accountability of the projects we undertake by ; - 100% Digital Call Recording - Live Barge In Screens - Dedicated Account Manager - Excellent Client References in India/US You should choose us for a professional setup and we can provide reference from some CEO level references in US/India if chosen.
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
I am a professional with 10 years of customer service, administrative, general office, and call center experience. I have a typing speed of 65wpm. I take pride in completing the tasks I begin to the best of my abilities. I am currently starting my own business, Pembe Clothing www.pembe.yolasite.com. I began an Entrepreneur training program through the University of Wisconsin - Milwaukee, School of Business in February 2010 and completed this program in May of 2010. Through my training I was able to research my market of business and create a solid business plan.
Use my 10 + years customer service experience with 2 years as a manager and 4 years in a call center to obtain a virtual office job. I am responsible, reliable, trustworthy and easy to work with.
Going above and beyond to create completely delighted customers has been my passion for 6 years. Customers treated with professionalism, warmth, a cheerful smiling voice, patience and empathy. Services: Remote Customer Service Representative Remote Call Center Representative Data Entry Other, upon request.
I am a high school teacher who teaches mathematics and experienced as a call center agent, sales representative and branch secretary. I have assess to 24hrs internet service, quiet environment and able to give all my time to my projects to please my clients by fulfilling my obligations. I Have also taught english language to children and adults, which adds credit to my level of experience.
I am an Administrative Assistant/Call Center Supervisor with many years exemplary work experience, in search of employment beneficial to both myself and employer. I consider myself a faster learner and a motivated employee. You couldn%u2019t do better then to have me on your team!
Rayscom is a rapidly growing organization in the Call Center Industry. We believe an organization's success depends on the performance of its individuals. Our strong global orientation with a thorough understanding of the Indian operating environment. The customers are always treated with courtesy, friendliness and intelligence. We allow both present and potential customers to contact us in any manner and at any time that they choose. That's how we make a big difference.
Call Center Experience: 1. Dell Technical Support - US 2. HP Technical Support - US 3. 3 Global Services Customer Service - UK 4. Telus - Outbound Sales - Canada
We provide offshore Call Center/BPO and customer support services including call answering, transcription, email/ticketing support and live chat services to various domains. We provide technical support services, order taking, order processing and also outbound services ( verification, survey etc.). We operate 24/7/365 and can cater to any time-zone.
Hello, My Name is Hitesh Sharma. After two years of employment, I decided to become a full time freelancer so that I can manage my own time and schedule. I have learned different ways in approaching different clients here in Elance. As the time goes by, I was able to enhance my skills and ability which I used to complete my project's commitments. I will deliver good quality work in all fields to meet my client?s qualifications and satisfactions. I work with dedications and respect to my employer...
Call Center, Lead Generation, CMS Website, Wordpress Guru, Telemarketing, Appointment Setting, Customer Service, POE Verifications,Asset Location, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service, Website design & Development, Sales, PHP, Drupal, Magento, Open Cart, Travel Industry Support.
I studied Bachelor of Science in Physical Therapy but I already have established myself in the career path of administrative and customer support as well as in lead generation. My long term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. I have few oDesk job experiences; feel free to check it if you wish: https://www.odesk.com/users/~015920858fcb08633f
I have great English communication skills in both verbal and written and I am good in internet researching, writing, data entry and handling emails and many more. I am passionate to learn new things from my work and from other people. I am well-motivated, confident and able to follow instructions timely and perfectly.
Third party administrator support with over 20 years of experience handling inbound calls for health and dental insurance claims, provider services, billing, resolving complaints, appeals processing, shipment tracking, pre-certifications, verifications of benefits, policy interpretation, claim payment explanations, dispatching owner operators and preferred agents, negotiate carrier rates, follow thru on accessorial charges, maintain real time data entry of dispatch events into on line system. Tech aspects include Windows 8, high performance AMD A10 quad core accelerated processor, 12GB memory, 2TB(2000GB) hard drive, Brother MFC-9330CDW printer, 3 27" Acer monitors with vertical alignment, Firewall functions. Phone line is traditional telephone, no cordless or wireless. USB headset with mute button and noise cancelling microphone. Average 7 calls per hour, average talk time 220 seconds, occupancy rating of 98.9% and exceptional telephone etiquette skills(listening and communicating).
15 years in Customer Service. I am looking for a Long-term Engagement. I would love to work in the company that offers Career Growth,Friendly Team .Increase the amount of my income for my family.I would always want to feel that I am in the BPO Company that would also offer great compensation.
Detail oriented, dependable and mature administrative professional. Over 5 years of experience and feedback as a virtual assistant.. If quality is what you seek, you can stop looking now and contact me!
I am a detailed, organized self-starter who is proficient completing projects exactly as directed. Capable, confident and efficient Professional seeks opportunities with Clients who need assignments completed in a worry-free manner. I have extensive experience in wide-ranging activities like data entry, internet research, customer and client interface, email management, calendar and appointment coordination, proofreading, blogging/writing, posting to Facebook/Craigslist/eBay and much more. I am an intelligent person who catches on quickly to anything I do. I am a problem-solver finding answers and solutions to problems. I am also very good at anticipating possible issues and determining how to resolve those issues before they arise. I have served 15 years as a retail Store Manager and 10 years in Call Center Supervision, Tech Support and Customer Service providing an outstanding customer experience, resolving issues and creating customers who keep coming back due to superior service.
I have been working with a BPO (Convergys India Services) since March 2008. Have worked with various programmes for example, financia, internet service provider and mobile service provider. Right now working as in tern TL. Have a lot of experience in customer services. Which includes the calling profile and helping the customers over the chat as well. I also have good typing speed. I am looking to provide the best of the services to my client.
BPO Nextdoor, Inc. supports its clients worldwide with reliable and cost-efficient marketing and accounting support as well as call center support. Our location - Lviv, Ukraine - was chosen by KPMG as one of the top locations for BPO in Europe, the Middle East and Africa. Please find more on our website: www.bponextdoor.com.
I am a creative, business-focused professional with over 12 years of experience in fast-paced call/contact center environments, as well as the makeup and beauty industries. As a customer service expert with excellent written and verbal communication skills, I easily establish rapport and build lasting relationships with all levels of employees and external clients. I offer a proven background in problem solving, quality assurance, coaching and improvement of staff, training development and delivery, and policy and procedure writing. My talent for identifying areas in need of change and implementing effective improvements across diverse areas of business results in increased efficiency and better operating practices.
Call center operator with good Microsoft Word and Excel skils. Romanian and English language speaker. Xlite account outbound and inbound unlimited calls. Sell your product on the Romanian market through mobile marketing Travel agency manager and a good travel agent planner
I've been a Customer Service Representative for AT&T, Verizon and Sprint. A Technical Service Representative for eBay, and HP. All throughout those years, I've developed and even mastered essential skills that helped me meet and exceed the performance metrics that each company imposed. I've efficiently learned how to deliver exceptional customer service experience; how to completely resolve customers issues in a timely manner; and how to ultimately represent the desire of these companies to express how they value their customers and perpetuate their business with them.? Recent turn of events compelled me to stay at home, and I just want to monetize this idle time by being productive; Hence, I'm in search for a home-based online job. I'm fairly new to this kind of job, and I'm still learning the process and gaining experience so my rate is negotiable and flexible to the amount we can agree to.?
GLOBALSKY Inc., is one of the fastest growing business process outsourcing companies offering inbound, outbound and non-voice services. We are headquartered in California and our Operations Center is located at Asiatown I.T. Park in Cebu City, Philippines. We are fully equipped with skilled teams to start a strong foundation of quality service to our clients, providing them goal and result-oriented representatives. We have state-of-the-art technology - one of our many strong points in competing globally. At GLOBALSKY, we make sure we provide not only good results, but excellent customer service experience as well. Contact us: firstname.lastname@example.org Skype: globalsky.inc YM: globalskyinc_us
I am confident, dynamic and motivated individual with essential skills and knowledge to deliver and produce results in all administrative tasks of an organization. I have excellent problem solving skills, intelligence, common sense and ability to communicate with a wide range of people.
With over 15 years experience in the travel industry, specializing in sales, marketing, call center, operations, Internet Marketing and Website Development, Exceptional understanding of travel industry and how it relates to online marketing and online marketing.
Being available to customers 24/7 has always been an indicator of a growing business that cares for its clients. It is an absolute necessity in today's fast developing business environment ? to be there for your clients 24/7. Our company offers cost-effective online answering services to make this necessity a reality. Our well-trained team of call center operators is equipped with the up-to-date technologies to ensure high-quality customer service and support. Our solutions are easily customized to match any company?s requirements and needs. We set up the services that you need, you manage and succeed. No matter whether you already have a call center or you would like to start one, 24 Answering has a number of options that will help your company provide a better service to your clients. 24 Answering is a reliable partner that will be there for you to share your business views providing exceptional call center services.
Call Center, Customer Service, POE Verifications, Answering Services, Inquiry Handling, Product Technical Information, Help Desk, Order Processing, Reservations and Bookings.
I am equipped with 8 years BPO industry experienced on different type of fields, Customer service, Technical support, Financial account, Media accounts. And I'am also a freelance web and software developer for more than 5 years.
DISTANCE PROVIDER OF SOLUTIONS - both USA and International Elance Clients state in 5 STAR reviews "Top notch professional administrative service." - Alberta, Canada "...superb job. Could not have been better." - Houston, TX ?Great provider, very reliable , always willing to go that extra mile, very professional... one of the best we have worked with.? ? Newark, DE FULL RECOGNITION OF STAKEHOLDER RESPONSIBILITIES. A seasoned entrepreneur who envisions and navigates change, understands global perspectives, and motivates teams with a common purpose to create economic and social value. Offering a career of business experience for global virtual assignments. o - Unquestioned reliability, integrity and performance. Broad international business experience. o - Skills gained in financial services, sales, customer service, publishing, hospitality
We are Chennai (India) based BPO/Call Centre/Software development service provider. Our rates and quality is more competitive then other service provider, We are into this industry more then 7years and we have 300+ Staffs working with us.
Minh Phuc Co., Ltd (MP Telecom) was founded in 2002, is the leading provider of Contact Center technology, Outsourcing Service and Business Process Outsourcing (BPO) in Vietnam. Since incorporation in 2002, MP Telecom has been dedicating efforts to putting Vietnam on the international BPO industry map. We provide 24/7 operation with more than 2,000 staffs nationwide, MP Telecom is located in 3 largest cities in Vietnam including Ha Noi, Ho Chi Minh City and Danang. MP Telecom is the first Vietnamese Contact Center company in Vietnam certified with ISO 9001-2008 and ISO/IEC 27001:2005. We have been successfully cooperated with many well-know local and international corporations such as ANZ, Allianz, Sony, MSI. Through our ceaseless dedication and innovation, we deliver excellent customer experience. That?s how we create opportunity, development and values for our employees, shareholders and community
Customer Service Representative, Phone Support, Executive Assistant, Virtual Assistant, Administrative Assistant, Email Management, Data Entry & Bookkeeping. I'm proud to say that those job titles were my craft in which I can work with dedication, passion, expertise and knowledge. I always keep in mind the relevance of my position in the company. Therefore, I always lay my expertise to make sure it will be beneficial for me and the company. My 5 star ratings and recommendation were the best proof of my excellency.
I'm the competence and character that employers and entities look for. I'm a Senior Trainer for a BPO company for more than 6 years now. I'm good at teaching Oral and Written English Communication Skills, Customer Service and Phone Etiquette. But more than these, I am self-driven and results-oriented. The indelible passion for what I do sets me apart from everybody else. Try my services and attest to this.
I am a creative professional with a diverse background in office management, technical support, and multimedia with the ability to effectively communicate with all levels of personnel. I am a committed and reliable self-starter able to work with minimal supervision. I now have 5 years work experience as a Virtual Assistant and 4 years as a Call Center Agent. Here are some of the skills I have that might contribute to your company's success: *Professional Phone and Email Etiquette *WordPress *MS Office Applications *Adobe Photoshop *Social Media *Google Docs *Camtasia (Screencasting) *Basic HTML *XPlan (CRM) *Salesforce (CRM) *Adobe Audition (audio file conversion, editing, and production) *Adobe Premiere (basic video editing and enhancement)
experience in travel, insurance, sales, training and quality control
I have been working in Canadian outbound/inbound call centers as well as inside sales rep for the last 3 years serving the Canadian and United States market.
ICODE Customer Management (ICM) is a leading Indian BPO company providing a wide range of outsourcing services to the call center support, mortgage processing services, online telecom support, Insurance Claims Processing, Banking & Finance, wireless and landlines, Healthcare and Legal industries. We work with our clients in North America to reduce overall cost of operations by 40-50% while maintaining quality and decreasing turnaround time.
- Effective oral communication skills - Competent and client ? focused with strong interpersonal skills - Flexible, good decision ? making, planning and organizing skills - Trustworthy in handling confidential information - Respects authority and complies with the rules
Our Call Center Quality Resource Working since 2007.we have experience team for Inbound,Outbound campaigns.We have Best IT infrastructure having 70 seats.
I have been employed for three years to various call centers in graveyard shifts which made me used to the pressures of the industry. My previous position has taught me the importance of clear communication and customer service over the phone. I have resolved customer problems, given sales pitches and taken accurate notes of conversations with customers. I am a goal and results orientated team player who is reliable, punctual and experienced in taking calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.
Need someone to cold call or follow-up with your clients? Phones sales are my expertise. Past history of recruiting for the military, staffing agencies, and call center experience. Can also provide data entry with excel, word processing, and any other administrative help you may need. Basic understanding of utilization of Really Simple Syndication (RSS 2.0), Rich Site Summary (RSS 1.0), Search Engine Optimization (SEO) strategies and Google Adwords/Google Adsense marketing, viral Internet marketing, application of HyperText Markup Language (HTML) and Hypertext Preprocessor (PHP) for web site construction, Cable/DSL routers for firewall protection, fine transfer files to servers using FTP (File Transfer Protocol) client software, blogging, podcasting, Cpanel, and more.
Hi! I'm Crisel from the Philippines. I have a Bachelor of Science Degree in Medical Technology, working since 2004 to variety of jobs such as Laboratory, office support i.e admin and secretarial position for a multinational company. Been with the call center industry for international accounts both outbound & inbound and had experiences as well in teaching Korean students online. I am currently working as a Non-contingency Collections Representative on a credit card account for a Reputable BPO company here in the Philippines. I decided to look for work online since I am planning to leave my present job in order for me to focus in being a mom to my 5 year old kid while earning money at the comfort of my home.
We have been providing expert outsourcing and consulting solutions to the world's leaders in the technology, finance and communications industries. Our methods of acquiring the best resources, integrating the latest technologies, and refining the best business processes enable us to deliver true world class customer care management solutions to our clients. Whether you need outsourced support solutions, consulting for your strategic CRM initiatives, customized training systems, or business process redesign to enhance your business operations. We are ready to deliver the experience, quality, and results you expect from a world-class company. Founded in 2012. We offer a range of multifaceted call center services that meet end-to-end customer service needs of global organizations. Our strategic and comprehensive contact center services cover the entire array of customer
An experienced Product & Administrative Support Specialist, Sales and Marketing Specialist and a Team Manager. I'm a hardworking, trust-worthy contractor that has the ability to effectively manage multiple tasks and provide excellent results. I ensure my clients and employers quality work in less time and full dedication.
I am an IT professional with more than 15 years of technical experience resolving a wide assortment of hardware, software, Internet connectivity and networking issues. I'm comfortable with Microsoft Word, Excel, PowerPoint and numerous other programs used for editing, formatting, data entry, email, etc. I have the ability to learn proprietary or other software programs rapidly. I believe in being reliable, job/data accuracy and completing tasks in a timely matter.
Jenics Technologies is a India based partnership firm, headquartered in Chennai that takes the pride in partnering with clients across the world to provide cost effective and quality workforce. We manage and administer your non-core yet vital business processes according to defined metrics, continuously improving the processes and creating value at each stage. "We help you better utilize..." your time, money and resources, and boost your bottom-line.
Detailed oriented and deadline driven Executive Assistant with 20 plus years of experience. Managerial/supervisory skills, quick learner, order processor, customer service, people friendly, computer literate and williness to do whatever it takes to get the job done on time. Possess a variety of skills which will be an asset to the client. Team philosophy and works well with little or no supervision. Client satisfaction is my number one priority.
Motivated, team-player possessing exceptional leadership, administrative and analytical skills is seeking a challenging opportunity to utilize education and experience. With over three years experience of on-line services including Project Management, Technical Support, Lead Management and Customer Support you can rest assured in knowing that your projects and clients will be well taken care of.
I am a Seasoned Freelancer experienced in Online Research. Excellent communication skills. I am also a proactive Virtual Assistant, Administrative assistant, Data Entry specialist, PDF to Word conversion specialist. I am proficient with WordPress, MS Office, Appointment confirmation, etc. I am very skilled in Adobe Photoshop, Indesign, Illustrator, Project Management, Managing Project Teams, etc. I offer these skills with great passion, i am a highly motivated, result oriented freelancer with the ability to meet deadlines. I am a professional whose versatile skill set can help take your business to the next level. With me you don't just hire a service, you hire results, professionalism and accuracy. What makes me unique is my ability to learn new skills and communicate effectively to help my employer's business grow better. If you have read up to this part, then should hire me immediately.
I have a total of over 6 years of call centre work experience that let me understand the importance and principles of efficient business communication. I've helped thousands of people from all walks of life, businessmen, managers, CEOs and regular end-users from all continents and almost every single country in the world. This included a high number of US- and Europe-based customers and most of the world leading companies. A large part of my experience consists of email communication at the highest standards of English. I pay exceptional attention to spelling, grammar, vocabulary and punctuation. I've always gone by an extremely strict work ethics which has earned me many an award from my former employer. I would like to offer my assistance and expertise so we can take your business at least one step closer to where you want to be!