Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
Over 2050+ projects, 730+ clients, 31+ industries, with a perfect rating of 5.0, Accelere Infosoft Pvt. Ltd. has successfully delivered projects in (IT/Admin/RPO) for over 7 years. We are a D-U-N-S? certified company, with a strong, skilled workforce of 90+ individuals, We have representative offices in the USA and corporate office in Ahmedabad, India. We present these tasks to you, as you want it to be. We have access to the best available talent, excellent business processes & expertise that are engaged in Administrative Assistance, Virtual Assistance, Market Research , Data Entry and Mining, Internet Research, Web Designing & Development, eCommerce Solution, Software applications development, SEO, Business Research, Customer Support, Transcription ,Call Center Services, RPO, and Email Retrieving, Business Profiling and Maintenance & Support.
AUA Solutions is a full-service BPO shop providing a gamut of services that include; call center and telemarketing, phone verification, data entry and processing, web research, contact list development, email lists, customized software solutions, web and media design services, as well as other back office and non-core functions for our clients worldwide. Our business model revolves around our corporate philosophy that starts and ends
Co-founder and Director of ANZ international (Pvt) Ltd. Having an MBA degree, Project Management Professional Certification, over 9 years of experience in Business Management, Project Management, Recruitment, Training, Call center Management, Operations & Outsourcing, I offer integrity, professionalism, and exceptional attention to detail with a focus on efficiency, quality and customer service. having worked with clients across 5 continents on 100 plus projects ranging from Customer Support, Back Office Management, E-Commerce Solutions, Administrative Support, Virtual assistance, Online and Offline Marketing Support, Social Media Management, I help Clients with Transition to outsourcing. I have Vast Training & Coaching Experience & Teach Call Center Management as well as coach professionals on Management skills, Communication skills & Telemarketing & Sales Skills. For me, business is just as much about self-realization and spiritual growth as it is about money.
I am a dedicated self starter working on Elance full time from sunny Florida, USA. I stepped out of the rat race to help people just like you with projects big, small and everything in between!. Each of my projects get specialized, personal attention to detail in the most efficient manner. I hope to open a dialogue with you to find out what you need and accomplish your goals, YOUR WAY! I have worked with many businesses for over the past 4 years, virtual assisting, content writing, marketing, SEO, social media marketing, CMS management, PPC management, data entry, Microsoft Office management, internet marketing and research, blog commenting, customer service and call center work. Let's connect! Daniela P
I am a computer science professional, currently pursuing Master's in general management, with 11+ years of impressive track record in spearheading customer service and call/contact center management initiatives, as well as core competencies in designing and deploying CRM system. I am seeking a senior position in your firm to contribute accrued skills in achievement of mutual objectives.
I've been working in a call center for 3 years. 2 years as a level 1 technical support representative for an imaging account, 6 months in a remote desktop account, and presently a level 2 or resolution specialists for a desktop and portable account. I'm a fast learner and can work under pressure with minimal supervision. I have excellent multitasking skills and technical skills. I'm knowledgeable with MS Office (Word, Excel, Powerpoint, Access) and other software and operating systems. I'm keen with detail and also a perfectionist. I don't quit on a job easily and driven to deliver results that meets the satisfaction of the employer or the customer. Feel free to ask me any other details needed about my qualifications. I'm looking for a work-at-home job probably a call center one or a chat/email support or administrative assistance or technical writing, data encoder. I'm available to work part time and would be interested to work full time if the agreement is clear.
My objective is to obtain ongoing employment within the business field, with an employer that seeks a professional who is dedicated and hard working. My organizational skills along with my self discipline allows me to provide quality results with minimal supervision. I live in the Central Time Zone with and I have a flexible schedule. I have a work station set up to handle any work assignment. I also have a dedicated, quiet environment to perform my duties with no outside disturbances. In addition, I can oversee screening, hiring, training, and assisting in all aspects of creating a team of your own to achieve your goals of success. Im driven and I want to succeed along with you.
Call Center, Lead Generation, CMS Website, Wordpress Guru, Telemarketing, Appointment Setting, Customer Service, POE Verifications,Asset Location, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service, Website design & Development, Sales, PHP, Drupal, Magento, Open Cart, Travel Industry Support.
Project manager with an excellent team of 40-50 people who can help you with Virtual Assistance, RPO and IT related tasks.
10 years of experience, I offer EXPERT transcription, transcribing, typing & virtual assistant services with fast TATs, cost effective prices, and with one major focus in mind: 100% customer satisfaction! I've been professionally transcribing/typing audio and video files for over 5 years, and have been offering high quality virtual assistant services for almost 10 years now. * I'm a professional transcriptionist/transcriber/typist, and I've completed more than 300 transcription projects over multiple platforms! * I've completed hundreds of virtual assistant, admin support, customer support, data entry and research related services on multiple platforms; * I've built hundreds of Wordpress sites! * I've written thousands of articles, blog posts etc.; If you need work done professionally and always on time, for a fraction of the competitors' cost, then hire my services today and let a true expert handle your project, you'll be glad you did!
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
I have 35 years of computer experience using various software applications; as well as extensive administrative and communication skills. During this time I worked with a wide range of people from diverse backgrounds. I have 4 years of experience working in a remote call center environment. I have a private home office, two laptops with Microsoft Office, High Speed Internet, a color printer/scanner, and a Droid Smart Phone. I am proactive about deterring potential problems before they occur. I am extremely conscientious and a self-motivator needing very little supervision. I received the prestigious 2005 Excellence Award from Ball Aerospace & Technologies Corp. I am confident that with my abilities I can make an immediate and valuable contribution to your business.
I am a Customer Service Representative / Debt collector that is strong willed and dedicated in putting in the hours in having the job accomplished as well as i strive for success in whatever i do. I can stimulate a positive audience ensuring customers are delt with respect and kept satisfied. IÂ¿m a motivated self starter, positive, fun, and knows how to communicate on a level of understanding ,care, respect and honesty. With the experience i have gained from working at Alliance one inc. for the company Ally Financial which is formally known as G.M.A.C (General Motors) i can fully say i possess the skills fit working in your company. i have had years of experience doing what i do i loving every bit of it! I'm very intetested in being apart of a team/ company, and i'm also a reliable, person Fun, Energetic, Positive and knows how to communicates well.
Data.com unlimited email account holder. With fifteen years of experience in contact research, market research , media and social media research. An out-of-the-box thinker who will provide you innovative ideas while still focusing on the details and deadlines. No matter the task, it will be done to your complete satisfaction. I specialize in helping businesses like yours. I am Highly motivated, results driven specializing in data extraction, lead generation, amazon seller central, shopping cart softwares,Word and Excel creation, working with complex excel spreadsheets including macros, formulas, graphs, etc. Why hire a solo freelancer as your virtual assistant, when you can have a whole team? An enthusiastic team of researchers, who enjoy being part of, as well as leading a successful and productive team, quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems.
Our Knowledge ... Your Edge ... Your Business ... Our Passion Audigold Virtual Services is a virtual services company that offers you much beyond cost arbitrage and out-sourcing. We partner with our clients and always help improve business process with cost optimization and productivity maximization. Transparent communication and proper expectation setting is our USP. We never commit beyond capacity and do not believe in compromising quality for volume. Starting from a start-up to an established MNC, all get equal importance and attention in our organization. We believe in strict client confidentiality and do not indulge in unethical employment practices. The assurance that we bring to the table for our valued clients is of dedicated, passionate, quality deliverables and complete dependability. Feel free to reach out to us via Elance, Odesk, Freelance, Vworker, Phone, Email and Skype to know more about out services!
Over the last 10 years I have developed a vast experience in customer care in general and more particular in Cold Calling, Lead generation, Managing advert responses, Arranging interviews, Market research for new clients, Telemarketing (data verification), Call Centre operations, Team leading, Administrative assistance, training and education of recruitment and other softwares, My core competencies lies in professional approach to any project I have been involved and I am seeking opportunities to build even more experience and improve my performance. I am looking forward to accept the next challenge and contribute to the best of my capabilities.
TransForm Solution is an ISO 9001 and ISO 27001 certified outsourcing company. We are the leading, highest-rated provider of admin support, virtual assistant services, customer support and e-commerce solutions on Elance. We are proud of the fact that most of our first-time customers become long-term partners and highly recommend TransForm to their colleagues and business partners. Our Key Differentiators: ? Our history and longevity ? We?ve served our customers on Elance for over 13 years ? ISO 9001:2008 Certified ? Committed to total quality management and customer focussed ? ISO/IEC 27001 Certified ?Internationally recognized security best practices ? Our Verified credibility - D-U-N-S? registered ? Our client satisfaction and longevity ? Our top clients have been with us for over 9 years ? Our client reviews and project history ? Our ratings highlight our commitment to quality and customer service ? Members of IAOP, NASSCOM and IACC
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
I am a very professional worker, I cater the best quality the best way I could. What you are looking for is basically what you will get. A very compassionate and dedicated person to work and willing to work beyond hours.
Computer Skills, work experience in Admin and call center Customer Service & Technical Support... Focused on getting the job done... Flexible and reliable...
ABE Solutions is committed to provide exceptional customer service to our employers, excel in our field of work while continuing learning to gain knowledge and enhance our skills
Do you have a Transcription job and are looking for a talented and experienced Transcriptionist? I believe that my experience and skill in this background will prove to be of great help to you. I have worked as a Transcriptionist for many years and my skills and experience will prove useful to your work. I am ready to start working on your job today.
Excellent communicator with 4 years of experience working in a demanding call centre environment as a customer service representative. Telephone Service Â Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. Customer Assistance Â Worked with company systems such as Dell International Services and diligently completed all assigned tasks, working overtime as needed. Customer Follow-up Â Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Customer Relations: Â Earned good marks for customer satisfaction, company-wide.
Sage, as the name suggests, knowledge gained from experience, we literally live by the name, Sage BPM puts that knowledge of Business Process Management in day-to-day actions. We provide high quality services and solutions that add value to your business. We provide with tailor-made solutions to suit your business needs. Sage BPM is an expert in developing versatile solutions that high quality and on-going performance benefits for our customers. We cater to start-ups, small and mid-size businesses in the e-Commerce, Media, Travel, e-Learning and Market Research sectors. Sage BPM have a skilled leadership team having international experience in the e-Commerce, Internet-based back-office solutions, U.S HealthCare and Market Research while working for companies in different geographies, mainly the North America, the United Kingdom and Australia. We help clients improve business functions, reduce timelines, enhance quality and improve sales while reducing costs.
Manila Virtual Assistant is a startup freelancing agency based in Manila, Philippines. We're composed of dedicated and full time freelancers specialized in offering Virtual Assistant services, Social Media Management and WordPress site management for entrepreneurs and small and medium sized business in different parts of the world, mainly US and Australia. We had more than 10 years offline working experiences from various industries such as call center, freight and logistics, telecommunications, customer service and industrial security. Our primary role is to render various administrative tasks to help small to medium sized business to attain company goals and customer satisfaction.
With the ever growing need to service clients locally as well as internationally, we at Orazone Technologies have strategically planned ways of how to meet customers and clients needs along with providing world class customer services and service quality, we have a set up that can cater for clients needing by 24/7 support. Our sales teams core expertise lies in Inbound and Outbound customer service which includes selling as well.
My main life objective is to be productive with my talent, skills and experience. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I have been in the call center industry like all my life after college and since then, all I want is to improve and enlarge my experience in this industry.
Why hire me? I am highly motivated, detail-oriented and a fast learner! I have 7 years experience in a Commercial Insurance claim intake field. I have an excellent track record in managing inbound and outbound calls with efficient and accurate data entry process into the company's system. I have handled emails from high-level executives and answered their specific needs and expectations. I am a fast typist, have good listening skills and can multitask. I have handled frustrated customers and have dealt with different accents. I am very flexible and I would love to work with you to fulfill your business needs.
I deal with call center service & virtual assistance. we are team on providing such a service from minimum single to multiple agent.
As a Virtual Assistant, I am able to get paid for doing something I love doing...Helping others achieve goals. My qualifications: -20+ years experience in the Administrative/Clerical field. -15 years of customer service experience while working in a high volume call center. -A Bachelor's in Business Management -A Masters in Counseling. -Background in all the basics of starting a new business. -Professional and personal experience with social media (Youtube, Facebook, Twitter, Blogger and Instagram) -Email management experience. -Intermediate to Advance proficiency with Word, Excel, Powerpoint, Publisher and Photoshop. -Typing 45 wpm -Data Entry by touch/sight I am from the USA and fluent/proficient in reading and writing English. My work is professional and my rates are competitive. I am also always willing to negotiate rates that will be accommodating to both of us. Look forward to hearing from you soon. ~Rachel
DOS is a BPO firm based in Lahore, Pakistan currently offering Customer Support, Admin Support and Content Writing services to clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 3+ years. Our core competencies include: - Customer Support and Call Center - Administrative Support - Content and Blog Writing We pride in on time delivery of high quality work and client satisfaction is our main priority! We do what we are best at and always do it right ! Contact today for free, no obligation quote.
I have been working as a virtual call center representative for over 4 years. I have customer service, data entry, and supervisory experience. I take customer confidential information including credit card information and accurately place customer orders quickly and efficiently and always with a smile. I have also been trusted to review associate calls live and recorded to help them improve their performance, and to write up critical but positive reviews for them to improve their skills and efficiency.
I worked as a Virtual Customer Care Manager, Virtual Assistant, Customer Service Representative, Appointment setter, HR executive, Virtual Telemarketer, and as a Bar attendant/Service crew. Those are my expertise field/skills that made me able to handle work related stress and to be an excellent satisfaction provider to our customer. I'm very Professional when it comes to my clients and to our customer, Communicate effectively with my clients, informing and updating them regularly to guarantee that sales and customer objectives are met. It's very important to me to earn the trust of my clients, and to create a positive reputation. As long as the company feels like I?m contributing and as long as I continue to develop and grow, I can see myself in a career like this one. Very simple, As long as I'm happy and I'm helping other people I will pursue and I'll never stop.
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
ESL (English as a Secondary Language) teacher for 5 months . Customer service Chat and call support specialist for 1 year and 9 months.
Worked with Dell Inc for 11 years. Expert at technical support. Customer Support, Email Support, Call center Operations. Managing BPO operations. Project Management and End to End Execution of Complex Processes.
I would like to share my many years of customer service experience and clerical skills to help deliver the ultimate customer service to customers. I have worked in call centers, offices, and retail. I had the opportunity to learn clerical duties, phone skills, data entry, Microsoft computer programs as well as multitasking abilities. I enjoyed solving customers problems. I am open to learning new skills and feel I will be a great asset to your company.
At On Demand.Call Centers, we help start-ups to medium-sized businesses establish and optimize their customer support and contact center operations, bringing significant value and immediate results to their organizations. We can Jump-start your customer care and sales capabilities cost-effectively through the use of our virtual call center solutions and if you need, our skilled home-based agents. Our focus is on developing personal service and support solutions that create great customer experiences, builds loyalty, and delights your customers!
I am very much target orientated person and always gives the best!
I have a variety of interchangeable skills that I have developed and improved upon throughout my career. I am self-motivated and proactive with the ability to professionally negotiate with both internal and external customers. I always pay great attention to detail so as to adhere to legal and company mandated deadlines and requirements. I have excellent time management and organizational skills and can work effectively under pressure as well as multi-task. I ensure I keep up to date with technological advances and the way business is conducted. I am expert in Microsoft products including, Excel, PowerPoint and Word. I have extensive experience in data entry, proof reading, creating policy and procedures manuals, PowerPoint presentations, budget control and planning, following regulations as well as creating mailings, faxing, scanning and scheduling.
With over 10 years of experience in call center management, we offer our experience to service you with customer service, complex data entry, virtual assistant and any job that needs our dedication. Our goal is to seamlessly leverage workforce and open unique ways to help your business grow.
Worked with top MNC like GE, Honeywell, Genpact & HCL with different processes and profile therefore I have a rich experience in service delivery industry. Some of the verticals whereas we can assist you. Please refer the skills sections for detail. Global Finance & Account (Accounts Payable, Reconciliation, Book Keeping) Customer Service Help desk (Voice & Non voice) Data Entry Email Writing Skills (End to End writing skills) Call Center (BPO ITES) Personal Assistance I believe in delivering something extra at the minimum cost but off course with no compromise with quality. Thinking out of the box is the approach. Delivering before deadlines and working in highly pressure create a difference in our deliverable.
Core Competencies Business Research, Personal Research, Travel Arrangements Research, Hotel Arrangements Research, Website Content Research, Website Updates, HTML Editing Article Submissions, Directory Submissions, Press Release Submissions, Social Bookmarking Managing Social Networks like Facebook, Myspace, Linkedin, Twitter Resume Search and Job Submissions Managing Contacts and Emailing, Lead Generation Research, Researching Business Contacts Newsletter Generation and Despatch Forum and Blog Posts Article Writing and Copyrighting Site Competitive Analysis, Keyword Analysis, Product Competitive Analysis Product Pricing Research, Dropshipping Research Uploading Inventory to Ecommerce Sites Managing CRMs Customer Support via Email Any Kind of Ongoing Repetitive Tasks
For the past several years, I have worked in a professional office environment. I am skilled in all areas of office procedures, and I am especially knowledgeable on the computer using Microsoft Office. I am diligent and a hard worker.
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
As an experienced administrative support professional, it is my utmost goal to produce quality work. Organized and always adept, I am able to complete requests in a timely manner. I have extended experience in customer service, content writing, blogging, event planning, data entry and research. I am also knowledgeable in computer technology, social media, and web development. I am flexible in negotiating rates and always meet requirements.
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
VKALP is a 250 workstation BPO based out of Jaipur, India. VKALP provides world class Inbound / Outbound Call Center and Back office Services. Our client list includes top Wireless Mobile, Insurance, Broadband Companies in India and have experience in handling projects such as; - Collections Inbound and Outbound - Customer Care - Order Taking - Customer Retentions - Customer Upselling - Customer Welcome Calls - Customer Verifications - Dealer (B2B ) HELPLINE - GPRS Tech Support Helpline Our services are assisted with focus on quality and accountability of the projects we undertake by ; - 100% Digital Call Recording - Live Barge In Screens - Dedicated Account Manager - Excellent Client References in India/US You should choose us for a professional setup and we can provide reference from some CEO level references in US/India if chosen.
Best-in-class Life Sciences Call Center 24/7/365 Support in Several Languages Pharmacovigilance Medical Information
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
Ensuring live support via phone, web chat or email for customers. Experienced in providing comprehensive administrative support along with call center services. We have a team of qualified call center operators who are capable of ensuring excellent customer experience for any company.
I am a professional with 10 years of customer service, administrative, general office, and call center experience. I have a typing speed of 65wpm. I take pride in completing the tasks I begin to the best of my abilities. I am currently starting my own business, Pembe Clothing www.pembe.yolasite.com. I began an Entrepreneur training program through the University of Wisconsin - Milwaukee, School of Business in February 2010 and completed this program in May of 2010. Through my training I was able to research my market of business and create a solid business plan.
Call Center Experience: 1. Dell Technical Support - US 2. HP Technical Support - US 3. 3 Global Services Customer Service - UK 4. Telus - Outbound Sales - Canada
Use my 10 + years customer service experience with 2 years as a manager and 4 years in a call center to obtain a virtual office job. I am responsible, reliable, trustworthy and easy to work with.
I am a high school teacher who teaches mathematics and experienced as a call center agent, sales representative and branch secretary. I have assess to 24hrs internet service, quiet environment and able to give all my time to my projects to please my clients by fulfilling my obligations. I Have also taught english language to children and adults, which adds credit to my level of experience.
Going above and beyond to create completely delighted customers has been my passion for 6 years. Customers treated with professionalism, warmth, a cheerful smiling voice, patience and empathy. Services: Remote Customer Service Representative Remote Call Center Representative Data Entry Other, upon request.
Hello, My Name is Hitesh Sharma. After two years of employment, I decided to become a full time freelancer so that I can manage my own time and schedule. I have learned different ways in approaching different clients here in Elance. As the time goes by, I was able to enhance my skills and ability which I used to complete my project's commitments. I will deliver good quality work in all fields to meet my clientÂs qualifications and satisfactions. I work with dedications and respect to my employer...
I am an Administrative Assistant/Call Center Supervisor with many years exemplary work experience, in search of employment beneficial to both myself and employer. I consider myself a faster learner and a motivated employee. You couldn%u2019t do better then to have me on your team!
Rayscom is a rapidly growing organization in the Call Center Industry. We believe an organization's success depends on the performance of its individuals. Our strong global orientation with a thorough understanding of the Indian operating environment. The customers are always treated with courtesy, friendliness and intelligence. We allow both present and potential customers to contact us in any manner and at any time that they choose. That's how we make a big difference.
We provide offshore Call Center/BPO and customer support services including call answering, transcription, email/ticketing support and live chat services to various domains. We provide technical support services, order taking, order processing and also outbound services ( verification, survey etc.). We operate 24/7/365 and can cater to any time-zone.
I am an experienced Quality Analyst based in the Philippines with a solid track record of work in a life insurance field. I have been with this position for 5 years and have helped in migrating additional business to our company. I specialize in call listening, transcription and in-depth analysis. When enlisting my services you are recruiting a professional. With me, you won?t get a messy job. I?m solid, precise, and full of finesse. Your project is my interest and your success is my goal.
Third party administrator support with over 20 years of experience handling inbound calls for health and dental insurance claims, provider services, billing, resolving complaints, appeals processing, shipment tracking, pre-certifications, verifications of benefits, policy interpretation, claim payment explanations, dispatching owner operators and preferred agents, negotiate carrier rates, follow thru on accessorial charges, maintain real time data entry of dispatch events into on line system. Tech aspects include Windows 8, high performance AMD A10 quad core accelerated processor, 12GB memory, 2TB(2000GB) hard drive, Brother MFC-9330CDW printer, 3 27" Acer monitors with vertical alignment, Firewall functions. Phone line is traditional telephone, no cordless or wireless. USB headset with mute button and noise cancelling microphone. Average 7 calls per hour, average talk time 220 seconds, occupancy rating of 98.9% and exceptional telephone etiquette skills(listening and communicating).
I have great English communication skills in both verbal and written and I am good in internet researching, writing, data entry and handling emails and many more. I am passionate to learn new things from my work and from other people. I am well-motivated, confident and able to follow instructions timely and perfectly.
Expertise in Data Entry(All type),Email-Research and Finding, List Build, Call Center Calling,Wordpress Entry, Content Writing and Google Research. Administrative Professional with qualitative 10 years of experience working in the Executive Administration and Office Management fields.An effective communicator with excellent interpersonal relationship & management skills.
15 years in Customer Service. I am looking for a Long-term Engagement. I would love to work in the company that offers Career Growth,Friendly Team .Increase the amount of my income for my family.I would always want to feel that I am in the BPO Company that would also offer great compensation.
I am a detailed, organized self-starter who is proficient completing projects exactly as directed. Capable, confident and efficient Professional seeks opportunities with Clients who need assignments completed in a worry-free manner. I have extensive experience in wide-ranging activities like data entry, internet research, customer and client interface, email management, calendar and appointment coordination, proofreading, blogging/writing, posting to Facebook/Craigslist/eBay and much more. I am an intelligent person who catches on quickly to anything I do. I am a problem-solver finding answers and solutions to problems. I am also very good at anticipating possible issues and determining how to resolve those issues before they arise. I have served 15 years as a retail Store Manager and 10 years in Call Center Supervision, Tech Support and Customer Service providing an outstanding customer experience, resolving issues and creating customers who keep coming back due to superior service.
I have been working with a BPO (Convergys India Services) since March 2008. Have worked with various programmes for example, financia, internet service provider and mobile service provider. Right now working as in tern TL. Have a lot of experience in customer services. Which includes the calling profile and helping the customers over the chat as well. I also have good typing speed. I am looking to provide the best of the services to my client.
"Over 10,000 Working Hours on Elance". We provide Virtual Assistance, Call Center Services, Customer Support services, Live Chat, Orders processing, Email management, Data Entry, Web Research, Online Marketing Solutions, Web Development, Logo Designing, Web Design with hosting and SEO/SEM & Much More with experienced staff.
BPO Nextdoor, Inc. supports its clients worldwide with reliable and cost-efficient marketing and accounting support as well as call center support. Our location - Lviv, Ukraine - was chosen by KPMG as one of the top locations for BPO in Europe, the Middle East and Africa. Please find more on our website: www.bponextdoor.com.
I am a creative, business-focused professional with over 12 years of experience in fast-paced call/contact center environments, as well as the makeup and beauty industries. As a customer service expert with excellent written and verbal communication skills, I easily establish rapport and build lasting relationships with all levels of employees and external clients. I offer a proven background in problem solving, quality assurance, coaching and improvement of staff, training development and delivery, and policy and procedure writing. My talent for identifying areas in need of change and implementing effective improvements across diverse areas of business results in increased efficiency and better operating practices.
Call center operator with good Microsoft Word and Excel skils. Romanian and English language speaker. Xlite account outbound and inbound unlimited calls. Sell your product on the Romanian market through mobile marketing Travel agency manager and a good travel agent planner
Call Center, Customer Service, POE Verifications, Answering Services, Inquiry Handling, Product Technical Information, Help Desk, Order Processing, Reservations and Bookings.
GLOBALSKY Inc., is one of the fastest growing business process outsourcing companies offering inbound, outbound and non-voice services. We are headquartered in California and our Operations Center is located at Asiatown I.T. Park in Cebu City, Philippines. We are fully equipped with skilled teams to start a strong foundation of quality service to our clients, providing them goal and result-oriented representatives. We have state-of-the-art technology - one of our many strong points in competing globally. At GLOBALSKY, we make sure we provide not only good results, but excellent customer service experience as well. Contact us: firstname.lastname@example.org Skype: globalsky.inc YM: globalskyinc_us
I've been a Customer Service Representative for AT&T, Verizon and Sprint. A Technical Service Representative for eBay, and HP. All throughout those years, I've developed and even mastered essential skills that helped me meet and exceed the performance metrics that each company imposed. I've efficiently learned how to deliver exceptional customer service experience; how to completely resolve customers issues in a timely manner; and how to ultimately represent the desire of these companies to express how they value their customers and perpetuate their business with them.Â Recent turn of events compelled me to stay at home, and I just want to monetize this idle time by being productive; Hence, I'm in search for a home-based online job. I'm fairly new to this kind of job, and I'm still learning the process and gaining experience so my rate is negotiable and flexible to the amount we can agree to.Â
With over 15 years experience in the travel industry, specializing in sales, marketing, call center, operations, Internet Marketing and Website Development, Exceptional understanding of travel industry and how it relates to online marketing and online marketing.
I am confident, dynamic and motivated individual with essential skills and knowledge to deliver and produce results in all administrative tasks of an organization. I have excellent problem solving skills, intelligence, common sense and ability to communicate with a wide range of people.
As one of the Philippines' outsourcing experts, I maintain a pool of talented workers at affordable rates including: - web developers/web designers - software developers - programmers - virtual assistants - SEO/link builders - writers - graphic designers - researchers/data entry - telemarketers
Sherry Lee Ann H. Tena is an experienced call center representative boasting an almost eight-year exposure to the BPO industry. She started as a regular customer service representative, which has led to various promotions, including Quality Assurance and Resolutions Experts posts on two different financial accounts. She is good at multitasking, adapts to changes easily, handles stress well, and required minimum supervision when assigned a specific task. She's keen at details and good in analysis and issue resolution.
Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone. We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services. We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them. We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
We are Chennai (India) based BPO/Call Centre/Software development service provider. Our rates and quality is more competitive then other service provider, We are into this industry more then 7years and we have 300+ Staffs working with us.
I am b.tech(IT) pass out. I m working as a freelancer. Dedication and delivering the given job on time are my plus points. I believe in delivering accurate results within the expected turnaround time.I am here to serve clients with high level of expertise, quality and timely work at a reasonable cost.
I have been employed for three years to various call centers in graveyard shifts which made me used to the pressures of the industry. My previous position has taught me the importance of clear communication and customer service over the phone. I have resolved customer problems, given sales pitches and taken accurate notes of conversations with customers. I am a goal and results orientated team player who is reliable, punctual and experienced in taking calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason. Furthermore, I have a proven track record of increasing sales, up-selling, cross-selling and dealing with a high volume of calls on a daily basis.
experience in travel, insurance, sales, training and quality control
Hi! I'm Crisel from the Philippines. I have a Bachelor of Science Degree in Medical Technology, working since 2004 to variety of jobs such as Laboratory, office support i.e admin and secretarial position for a multinational company. Been with the call center industry for international accounts both outbound & inbound and had experiences as well in teaching Korean students online. I am currently working as a Non-contingency Collections Representative on a credit card account for a Reputable BPO company here in the Philippines. I decided to look for work online since I am planning to leave my present job in order for me to focus in being a mom to my 5 year old kid while earning money at the comfort of my home.
ICODE Customer Management (ICM) is a leading Indian BPO company providing a wide range of outsourcing services to the call center support, mortgage processing services, online telecom support, Insurance Claims Processing, Banking & Finance, wireless and landlines, Healthcare and Legal industries. We work with our clients in North America to reduce overall cost of operations by 40-50% while maintaining quality and decreasing turnaround time.
- Effective oral communication skills - Competent and client Â focused with strong interpersonal skills - Flexible, good decision Â making, planning and organizing skills - Trustworthy in handling confidential information - Respects authority and complies with the rules
I am Call Center professional with 5 years of experience as a Senior Team Lead, leading a team of Quality Assurance Executives responsible for monitoring and improving the quality of service provided to end Customers. The services included non-voice customer support services like emails and chat; voice supports like inbound and outbound calls; back-end support like data entry and service tickets/requests processing. Core competencies include Quality Management, Operational Support and MS Office.
I have been working in Canadian outbound/inbound call centers as well as inside sales rep for the last 3 years serving the Canadian and United States market.
Our Call Center Quality Resource Working since 2007.we have experience team for Inbound,Outbound campaigns.We have Best IT infrastructure having 70 seats.
I have over 5 years experience in the customer service and online teaching industry. I worked in the customer service industry providing world-class services to international clients. I have been responsible for servicing new and existing customers through inbound and outbound services across all mediums. Responsibilities -Driving various behaviors to improve business metrics -Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment -Customer relationship building and management as well as cross selling of products and services -Excellent time management and adherence to schedule -Demonstrate great people skills with the ability to be diplomatic and patient in dealing with demanding situations
Need someone to cold call or follow-up with your clients? Phones sales are my expertise. Past history of recruiting for the military, staffing agencies, and call center experience. Can also provide data entry with excel, word processing, and any other administrative help you may need. Basic understanding of utilization of Really Simple Syndication (RSS 2.0), Rich Site Summary (RSS 1.0), Search Engine Optimization (SEO) strategies and Google Adwords/Google Adsense marketing, viral Internet marketing, application of HyperText Markup Language (HTML) and Hypertext Preprocessor (PHP) for web site construction, Cable/DSL routers for firewall protection, fine transfer files to servers using FTP (File Transfer Protocol) client software, blogging, podcasting, Cpanel, and more.
I am an IT professional with more than 15 years of technical experience resolving a wide assortment of hardware, software, Internet connectivity and networking issues. I'm comfortable with Microsoft Word, Excel, PowerPoint and numerous other programs used for editing, formatting, data entry, email, etc. I have the ability to learn proprietary or other software programs rapidly. I believe in being reliable, job/data accuracy and completing tasks in a timely matter.
Jenics Technologies is a India based partnership firm, headquartered in Chennai that takes the pride in partnering with clients across the world to provide cost effective and quality workforce. We manage and administer your non-core yet vital business processes according to defined metrics, continuously improving the processes and creating value at each stage. "We help you better utilize..." your time, money and resources, and boost your bottom-line.
Owedon's Business Solutions is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us.
I have 8 years experience in sales and customer service. I handled sales and customer service for a Telecoms company for the over 5 years. I later on joined the BPO industry and handle various accounts involving customer services and sales, dispatching and assistance, either through live chat,email or telephone. Having been a Team Leader and an Assistant Call Center Manager I have been responsible for developing a team to be able to deliver the required services that is expected by the Clients and at the same time identify challenges and develop ways in which to continually improve overall performance. I am hardworking,committed and honest in my working. The ability that gives me competitive advantage is my time management that is to say completion of work within the agreed time without sacrificing the quality of work.
Motivated and committed to deliver quality work in an efficient manner. Strong work ethic and organizational skills to better provide you with exceptional support. As an Administrative Assistant, who has worked over 4,000 Elance "Lifetime" hours, I utilize my skills to help build a good working relationship with my clients. I am detail-oriented, self-disciplined and reliable. Your complete satisfaction is what I will always strive for. I provide a quick turnaround on projects and take great pride in my work. I am willing to sign an NDA if so requested.
My name is Afton and I am a 30 year old Writer, Marketer, Customer Service Rep/Admin Assistant, Compliance Caller & Interviewer. I currently work for several different companies, mostly from Elance, however I only work part time and I'm always looking for other part time positions, or even a full time position, as well as projects. Being a Writer, and working in the office are two of my biggest passions (besides singing/songwriting), and I love to work daily! I am a very creative, open minded and savvy Writer. I am very versatile, so I am able to write on many topics, as well as many documents. I write articles, blogs, website content, self help guides, How-To guides, newsletters, short stories, songs, poems, quizzes and so much more! I type 60wpm and use programs like Word, Excel, Spreadsheet, Outlook, and I am teaching myself how to use PowerPoint & Publisher. I am very knowledgeable with computers, and carry a professional demeanor for work, using my own personal office