Call Center, Customer Service, POE Verifications, Answering Services, Inquiry Handling, Product Technical Information, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Insurance Claim Processing, Collections, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.
Over 6 years of responsible corporate experience as an Office Manager with a proven record of accomplishment in the areas of accounting, customer relations, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels.
DISTANCE PROVIDER OF SOLUTIONS - both USA and International Elance Clients state in 5 STAR reviews "Top notch professional administrative service." - Alberta, Canada "...superb job. Could not have been better." - Houston, TX "...beyond my expectations for a 110% successful assignment." - Stirling, NJ A seasoned entrepreneur who envisions and navigates change, understands global perspectives, and motivates teams with a common purpose to create economic and social value. FULL RECOGNITION OF STAKEHOLDER RESPONSIBILITIES. Offering a career of business experience for global virtual assignments. o - Unquestioned reliability, integrity and performance. Broad international business experience. o - Skills gained in financial services, sales, customer service, publishing, hospitality and manufactured goods o - Complete and fully equipped office. SKYPE and Google Voice o - Skilled in Microsoft Word - Excel and vendor systems o - Proven team management
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Market Research Surveys, Telemarketing, Toll Free Response, Call Verification.
Co-founder and Director of ANZ international (Pvt) Ltd. Having an MBA degree, Project Management Professional Certification, over 9 years of experience in Business Management, Project Management, Recruitment, Training, Call center Management, Operations & Outsourcing, I offer integrity, professionalism, and exceptional attention to detail with a focus on efficiency, quality and customer service. having worked with clients across 5 continents on 100 plus projects ranging from Customer Support, Back Office Management, E-Commerce Solutions, Administrative Support, Virtual assistance, Online and Offline Marketing Support, Social Media Management, I help Clients with Transition to outsourcing. I have Vast Training & Coaching Experience & Teach Call Center Management as well as coach professionals on Management skills, Communication skills & Telemarketing & Sales Skills. For me, business is just as much about self-realization and spiritual growth as it is about money.
My main life objective is to be productive with my talent, skills and experiences. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I have been in the call center industry like all my life after college and since then, all I want is to improve and enlarge my experience in this industry
**Completed over 100 jobs of transcription in Elance with high rating and excellent feedback from my clients.** **Ranked #9 out of 1,62,177 Elancers within 6 months of entering into Elance** 100% ACCURATE & AFFORDABLE TRANSCRIPTION SERVICES TO THE CLIENTS AROUND THE GLOBE. My full time profession is TRANSCRIPTION. I am an expert in transcription as a professional and certified transcriptionist from AAMT (American Association of Medical Transcription) with excellent accuracy and typing speed of 100 WPM. I have 9 years of experience, done more than 1000 files of transcription including seminars, webinars, interviews, group discussions, call recordings, Podcasts, lectures etc in almost all fields including business, legal, medical and general. I am blessed to work with driven individuals in the financial, business services, insurance, entertainment, healthcare, health and wellness, nonprofit, creative, design, research, academic and humanities sectors.
Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone. We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services. We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them. We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
I am a computer science professional, currently pursuing Master's in general management, with 11+ years of impressive track record in spearheading customer service and call/contact center management initiatives, as well as core competencies in designing and deploying CRM system. I am seeking a senior position in your firm to contribute accrued skills in achievement of mutual objectives.
5 years of call center customer service experience plus 3 years of training and instructional design. 2 years of adobe flash games designing. I offer English and Call Center skills training, kids games illustration in Flash and Photoshop, and English to Filipino translation. I am very hard working, negotiable and I have a very stable and fast internet connection.
I've been working in a call center for 3 years. 2 years as a level 1 technical support representative for an imaging account, 6 months in a remote desktop account, and presently a level 2 or resolution specialists for a desktop and portable account. I'm a fast learner and can work under pressure with minimal supervision. I have excellent multitasking skills and technical skills. I'm knowledgeable with MS Office (Word, Excel, Powerpoint, Access) and other software and operating systems. I'm keen with detail and also a perfectionist. I don't quit on a job easily and driven to deliver results that meets the satisfaction of the employer or the customer. Feel free to ask me any other details needed about my qualifications. I'm looking for a work-at-home job probably a call center one or a chat/email support or administrative assistance or technical writing, data encoder. I'm available to work part time and would be interested to work full time if the agreement is clear.
MBA Marketing-University of Wales.Reviewer of music, restaurants, travel accommodations, etc. Meticulous proofreader and editor. New to this platform but not to the work, that's why don't doubt about my skills and also abilities. Please don't hesitate in giving me the work. I have experience as an academic writer, proofreader, researcher, audio transcriptionist, and data entry specialist. An enthusiastic Researcher, who enjoys being part of, as well as leading a successful and productive team, quick to grasp new ideas and concepts, and to develop innovative and creative solutions to problems. Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. No matter the task, it will be done to your complete satisfaction. I specialize in helping businesses like yours, local USA support, client satisfaction orientation and India office cost advantages will prove to be a combination that will make us a win-win choice for
Ensuring Customer Intimacy and Success since 2005. Managing a team of 70+ Virtual Assistant and shared developers/designers for executing admin service, web projects and applications . Client coordination and managing client expectations . Managing Digital Marketing, CMS, Website management projects . Management of entire project lifecycle from Requirements Analysis, Strategy, Scoping and Estimation to Execution, Delivery and QA. . Handling all Administrative Projects Calling Support, Travel Planning, Data Entry, Research, Order Processing, Email Management, Website Updation and Blog Posting,
I am hoping that I might be able to use my understanding and knowledge that I have gained from my education and work experience and apply it to various projects and tasks. Went to the University of California, Irvine where I focused majoring in Economics. Can provide analysis, critiques, creative writings, data entry, customer service, research and web development services. Familiar and efficient with the Microsoft Office Suite: Excel, Word, Access, Powerpoint and Outlook. Proficient with utilizing Quickbook's, Dreamweaver, Wordpress and Eview's (statistical software). Have experience with HTML, XHTML and SQL. Finally, can provide quality SEO services. Love learning new programs and I'm a quick learner. Whatever your task may be, I would love to assist.
An experienced VA, Technical Support Specialist, Customer Service Representative, Email and Chat Support. In addition to that I have experienced in being a Virtual Assistant, Data Entry specialist, and Researcher.
Our experience in helping businesses like yours, local USA support, client satisfaction orientation and India office cost advantages will prove to be a combination that will make us a win-win choice for you. Virtual assistants Carefully selected from top universities by stringent recruitment process Credentials ranging from undergraduate to multiple master's degrees Trained rigorously in various methodologies, quality control procedures, client specific processes, data protection and privacy principles Management Team Experience in completing projects for several Fortune 500 clients and SME's Consultancy experience to offer advice to clients in various methods and trends Transition management experience Office Multiple offices with state of the art facilities Designed to meet rigorous requirements and scalability Uninterrupted power supply and multiple internet connections
We are a team of experienced Native English speaking Real Estate Support Agents, Property Management Virtual Assistants and "Super Star' Customer Service Specialists from the Caribbean. Our team provides a wide range of support functions in four (4) main industries, Real Estate, Property Management , Small to Medium Business and Call Center Operations these services includes, but are not limited to full service property management support, Inbound and Outbound Call Support, Answering Services, All forms of Customer Services/ Support and Data Entry/ Research. We do everything that is real estate and property management related... we do it all!!! visit our website at www.virtual-assistantsteam.com Follow us on Twitter: @CSECTeam / Facebook: www.facebook/CSECTeam We pride ourselves on exceptional service,as service MUST be a memorable EXPERIENCE..... We look forward to serving you!!!!
Hi! I am Larry and I am a Registered Nurse by profession. I have been working as a critical care nurse for 7 years and had also work before a part time call center agent catering for clients in various countries in the English speaking world so I am quite flexible with different English accents. I was taking calls for customer service and medical transcription. I have also worked before as an office assistant taking notes, arranging schedules, coordinating with different departments of the company. I am flexible and hard working and look forward to working and tendering my skills to my employer.
i've been in the bpo industry from 2006. i have excelled in virtual assistance, customer service, sales, technical support and banking. i do bookkeeping services, too. i teach social science. and love e-marketing.
Accelere Infosoft Private Limited (ACCELERE) is a D & B or D-U-N-S? certified provider of VA Services, IT Services and HR Services. We specialize in Administrative Assistance, Virtual Assistance, Market Research , Data Entry and Mining, Internet Research, Web Development, PHP Development & Programming, E-Commerce Support, SEO, Business Research, Customer Support, Transcription ,Call Center Services, RPO, and Email Retrieving, Business Profiling and Web Maintenance. We have access to the best available talent, excellent business processes & expertise that are engaged in providing professional skills to our diverse base of clientele across the globe. We help organizations elevate its performance, drive value into business and help cut costs. Our policy is to attain unparalleled customer service with quality in processes powered by enthusiasm and sincerity at work.
BEFORE SKIPPING OVER US PLEASE TAKE A LOOK AT OUR REVIEWS!!! We've got the WOW factor! - A small 24 Hour answering and Virtual Service Corporation servicing clients since 2009. We have been #1 top performers in Customer Service. Our company is US based and we gain trust on building long term business relationships. We give our best in every thing we do. We always provide quick and accurate service. We will always provide the best phone etiquette, sales,and customer service skills . We can manage and maintain accounts, process payments, collect debt, and assist with social media and most important be that #1 Virtual Assistant. We will always give 100% in every position we encounter whether it's for 7 days, or 7 years! We guarantee excellence!
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
Computer Skills, work experience in Admin and call center Customer Service & Technical Support... Focused on getting the job done... Flexible and reliable...
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
VI Services offers Virtual Assistance, Recruitment, Accounting, Remote IT Support, Medical Billing, Data Processing and Customer Support Services. Currently rank "45" out of 10,414 companies listed under Elance Admin Support category. Backed by an efficient pool of experts, we render Back Office, Customer Support, Live Answering and Secretarial Services in a very efficient manner. Our Call Center division offers Inbound and Outbound services including Collection, Order Taking, Complaint Handling, Lead Generation, Upselling and Support. Our IT support offers remote systems administration and monitoring services for Linux, Windows and Free BSD platforms. We also have an impeccable record of delivering remote bookkeeping and accounting services to growing businesses in all industries. VI Services has hands on expertise with IT and Non IT recruitment. We have experience in hiring candidates from ground level to Managerial level for both Contract and Full Time position
Excellent communicator with 4 years of experience working in a demanding call centre environment as a customer service representative. Telephone Service Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction. Customer Assistance Worked with company systems such as Dell International Services and diligently completed all assigned tasks, working overtime as needed. Customer Follow-up Ensured that customers were satisfied with company products and services by doing purchase follow-up calls. Customer Relations: Earned good marks for customer satisfaction, company-wide.
Experienced voice over talent: IVR and phone system recordings a speciaity. Timely and accurate proofreading, editing, and writing to suit your individual business needs. Elance tested top 1% in Customer Service.
When you hire people who are smarter than you are, you prove you are smarter than they are. Be smarter by recruiting our staffs for your business. Today world is shrinking to become a virtual family, and therefore most of the task can be outsourced. Whatever be your needs, you can be assured to get unbeatable quality, step-by-step support, guaranteed services and a reliable business partnership. Our versatile admin partners will work for you round the clock to serve you professionally same like your office employee but only difference is that you are not meeting and assigning task personally, but your task are resolved with a personal touch.
Managing a team of 40+ Virtual Assistant and shared developers/designers for executing admin service, web projects and applications. Client coordination and managing client expectations Managing Digital Marketing, CMS, Website management projects Management of entire project lifecycle from Requirements Analysis, Strategy, Scoping and Estimation to Execution, Delivery and QA. Handling all Administrative Projects Calling Support, Travel Planning, Data Entry, Research, Order Processing, Email Management, Website Updation and Blog Posting,
Mr.A is "Mr. A Communications Park" a small group of professionally trained/experienced individuals, each with a specific core specialty in the arena of Admin Support category. Individual stride coupled with a cohesive interplay of team skills creates a super high quality web to do justice to jobs in hand. You only need to try us once to stay with us forever.
Young and dynamic woman, like challenges and to meet deadlines. experiences in Administratives jobs as well as call center jobs. patience, punctuality and dedication are my strengths.
I have been in the BPO industry for that past 10 years, the last 2 years of which have been spent in a financial institution's back office. This means I have customer service skills applicable to both telephony and correspondence. In addition, I have acquired admin skills from my experience in the back office, such as interest calculation, transferring balances in between accounts, maintaining accounts in terms of updating contact numbers and names, etc.
I deal with call center service & virtual assistance. we are team on providing such a service from minimum single to multiple agent.
With over 10 years of call center, customer service, sales, and marketing experience to fit any companies needs. Do you need to get your phone ringing and repeat customers? We can provide you with a revamped MARKETING PLAN and CALL CENTER PLAN OF ACTION to guarantee results.
www.contactenterbrokersii.com www.facebook.com/contactcenterbrokersinternational Contact Center Brokers International Inc works with clients and call centers globally in the BPO area. CCBII can be all things for call centers including your corporate trainers.
I have been working as a virtual call center representative for over 4 years. I have customer service, data entry, and supervisory experience. I take customer confidential information including credit card information and accurately place customer orders quickly and efficiently and always with a smile. I have also been trusted to review associate calls live and recorded to help them improve their performance, and to write up critical but positive reviews for them to improve their skills and efficiency.
Proceeding amongst the top leading global providers of IT services of the country, MMF infotech is a hallmark of information technology since its inception in 2010. Along with a team of passionate and experts, we at MMF strives to provide a dexterous command on all diverse services of IT such as web designing & development, search engine optimization (SEO), data entry services, software development, Internet marketing services, mobile development, customer services, admin support, BPO and e-commerce along with CRM services.
Customer satisfaction is my number one priority! When providing a service to a client; the client shall receive excellent customer service at all times. My goal is to deliver high quality work at a reasonable price. Tell me your requirements of the project, I strive to meet those and go beyond all expectations. I am a highly motivated, hardworking individual whose demeanor is always pleasant and professional. Capable of working with a team or by myself, and requires little to no supervision. I tend to be a problem solver, so if something arises will do my best to solve the situation. I am capable of multi-tasking and meeting deadlines. My work is my first priority, and I do not outsource anything. When I quote a price on a proposal there is no hidden fees.
Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.
I have over 15 years experience as an administrative assistant assisting not only sales managers and executive assistants but also CEO's of companies. Let me handle your day to day "busy" work so you can do what you do best. I handle data entry, research, converting formats, business to business prospecting and more. I am efficient in word, excel, adobe, Facebook, Twitter, Linkedn, email, internet research, etc. I am also available for face to face meetings via Skype. Please contact me for skype name if you are interested in learning more about my skills.
Energetic results professional with proven experience in the management of employees, customer service, call center, special events, sales, B2B, lead generation in a high volume environment.
Looking forward to hone my skills in photo and video editing even further, and be at par with the world-class contractors of Elance. To learn new skills particularly high level web development.
Thank You Potential Employers For Viewing My Profile. I Have Well Over 13 Years of Combined Call Center, Telemarketing, Appointment Setting, Research and Administrative Experience. I Am Very Computer and Tech Savvy and Love to Learn New Things Related to, But Not Limited to the Internet and Computers. I Have Excellent Interpersonal, Communication, Organizational, English and Problem Solving Skills. I Also Flexible, Dependable, Dedicated, Honest, and Hardworking. If There Is Something I Don't Know How to Do, I Can Usually Figure Out With Information Available Online. I Would Love For the Opportunity to Work with Your Company. Again, Thank You For Taking the Time to View My Profile! Looking Forward to Hearing From You!
A highly experienced, resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge regarding administrative ,office procedures & contact center specialist. A quick learner who can absorb new ideas and is experienced in coordinating, planning and organizing a wide range of administrative activities. Well organised and an excellent team player with a proven ability to work proactively in online environment.
My goal is to meet "Customers' Satisfaction"...I have more than twenty years work experience as Accountant and Chief Office Administrator. Building Data Base from extensive Research entered to websites or Microsoft Excel is one of my specialized field. I can work on Xero, Quick Books, Wave Accounting, and Manual Accounting System. I can prepare and audit financial statements. My abilities are perfect match for all your Admin Support / Accounting Staff / Virtual Assistant requirements. I can help you prepare business documents and proposals. I can transcribe audio files into Word document with accuracy. Can effectively work as Customer Service LiveChat or receive Inbound Calls from clients, respond to customers sales inquiry or other technical concern. As Event Coordinator , I worked with suppliers, organizers, models, dancers, and event staff . Searching for prospective sponsors for shows and events and working closely with staff for proper implementation of the pro
ESL (English as a Secondary Language) teacher for 5 months . Customer service Chat and call support specialist for 1 year and 9 months.
20+ years experience in customer service in call centers which contracted companies such as Microsoft, Allstate and Virgin Mobile to name a few. I have won several awards for customer service "Rep of the Year". Try me first I'm cheaper and better than many others! I have won several awards for my customer service skills with Microsoft. I have some Photoshop and Page Maker skills from working for a newspaper for seven years as well as some web understanding. I also have Virtual Assistant experience, Credit Collection experience, I am a professional in customer service, order-taking, conflict resolution, sales, survey taking, credit card processing and email, I am also trained in Office Administration and have training in high level confidentiality. I am English speaking only with a Western American accent. Give me a chance and you will be very surprised and pleased! NO W-9 OR 1099 PLEASE!
I am very much target orientated person and always gives the best!
At On Demand.Call Centers, we help start-ups to medium-sized businesses establish and optimize their customer support and contact center operations, bringing significant value and immediate results to their organizations. We can Jump-start your customer care and sales capabilities cost-effectively through the use of our virtual call center solutions and if you need, our skilled home-based agents. Our focus is on developing personal service and support solutions that create great customer experiences, builds loyalty, and delights your customers!
I specialize in Consumer Support & Team Management with the following summary of skills: -Virtual Customer Support -15 Yrs Customer Service Experience - 4 Yrs Training & Quality Auditing -Organize and create training material -Work with other departments for new campaigns, customers and/or protocols. -Knowledgeable in Salesforce Administration, Desk, Zendesk, Createspace, TrepStar, Mail Chimp, Shopping Carts, Authorize.net, Wordpress Administration -Crossed trained in various departments/industries -Create policy and procedure documents -Quality auditing/monitoring of inbound/outbound calls, emails, CRM information, refund processing Information -Create Scripting for Inbound/Outbound/Emails -Handle and Evaluate CSAT surveys -Track and Monitor KPI's -Create Data Reports in Salesforce and Microsoft Excel -Appointment Setting -Mystery Shopping -Troubleshooting
Am an motivated customer service representative that sees to it that things are done the right way the first time. Have purchasing experience as well as web researching to draw from. I have a keen eye for detail and am an excellent proof reader. I type 50+WPM with 100% accuracy. I am professional when handling the various phone calls, compassionate to all walks of life and want to work for a company, or individual that will appreciate my skills.
With over 10 years of customer service experience I have the ability to represent your company by providing excellent customer support in a timely manner to all customers. I have strong customer service and sales skills which includes assisting customers via phone, email and chat. I have the ability to work independently while delivering quality work in the time requested.
An Native English speaker based in London, United Kingdom. 15 years experience within telephone and office support roles. 16 months experience providing virtual services to clients. Experience of working as a Virtual Assistant with UK companies and clients in the USA, Finland, Norway and Australia. An individual with a neutral British accent and professional telephone manner. Extensively trained as a Telephone/Switchboard Operator. A confident and hardworking professional with Customer Service, Administration, Acting Supervisor and Receptionist skills. A great communicator with a friendly approach, great interpersonal skills and a passion for customer satisfaction. A voice sample is available within the portfolio. References from clients available within portfolio. Home based office contains: Broadband Internet, Windows XP, Open Office software (compatible with MS office), Skype, headset with a microphone, webcam, printer, scanner & copier.
Experienced Virtual Assistant, Researcher, Marketer, Writer, Manager, Coordinator and Data Entry Specialist. Currently finishing my Master?s in Business Administration, I possess exceptional communication skills. I am also a very organized person with high attention to details and quality output. I am equally good selling, be it written, cold calling or actual presentation, research, MS office skills, among others. I am also an experienced Manager and have handled a branch office encompassing Finance, Marketing, Sales, HR Recruitment, Training, and Special Projects. I work with honesty and integrity and do what it takes to deliver the results that my clients want or require with the best quality I can offer with a very minimal supervision. I can multi-task and deliver results on time.
SamSoft is held in high esteem in the field of Information Technology Enabled Offshore Outsourcing. With unmatched professionalism and state of the art infrastructure, our tailor made BPO services amalgamate people, process and technology to ensure real business value. Samsoft?s expertise in a spectrum of emergent and mainstream domains offers you unparalled quality at exceptional rates. Samsoft is an ISO 9001: 14001 service provider. We enjoy international acclaim for our quality, security, infrastructure and delivery mechanisms. We treasure every client and hence each requirement is unique. Our top-notch clientele includes a variety of IT, Website Design Development, Call Center Services, Software Development, API development Online IT Consultation and many more. We adroitly deliver process specific solutions like Finance and Accounting, procurement, Legal, HR and Back Office services.
Hi, My name is S.M. Tanbir Khasru & I'm from Bangladesh. I'm a detail oriented multi-tusker with a fair organizational ability. I'm able to work with and maintain relations with staff and clients of all levels by working effectively independently or as part of a team. I can easily work under stress and workload management. I'm a fast learner & can take decision complying against all the necessary expectations and field of opportunities.
I am a professional with 10 years of customer service, administrative, general office, and call center experience. I have a typing speed of 65wpm. I take pride in completing the tasks I begin to the best of my abilities. I am currently starting my own business, Pembe Clothing www.pembe.yolasite.com. I began an Entrepreneur training program through the University of Wisconsin - Milwaukee, School of Business in February 2010 and completed this program in May of 2010. Through my training I was able to research my market of business and create a solid business plan.
Call Center Experience: 1. Dell Technical Support - US 2. HP Technical Support - US 3. 3 Global Services Customer Service - UK 4. Telus - Outbound Sales - Canada
Use my 10 + years customer service experience with 2 years as a manager and 4 years in a call center to obtain a virtual office job. I am responsible, reliable, trustworthy and easy to work with.
I am an Administrative Assistant/Call Center Supervisor with many years exemplary work experience, in search of employment beneficial to both myself and employer. I consider myself a faster learner and a motivated employee. You couldn%u2019t do better then to have me on your team!
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
Rayscom is a rapidly growing organization in the Call Center Industry. We believe an organization's success depends on the performance of its individuals. Our strong global orientation with a thorough understanding of the Indian operating environment. The customers are always treated with courtesy, friendliness and intelligence. We allow both present and potential customers to contact us in any manner and at any time that they choose. That's how we make a big difference.
VKALP is a 250 workstation BPO based out of Jaipur, India. VKALP provides world class Inbound / Outbound Call Center and Back office Services. Our client list includes top Wireless Mobile, Insurance, Broadband Companies in India and have experience in handling projects such as; - Collections Inbound and Outbound - Customer Care - Order Taking - Customer Retentions - Customer Upselling - Customer Welcome Calls - Customer Verifications - Dealer (B2B ) HELPLINE - GPRS Tech Support Helpline Our services are assisted with focus on quality and accountability of the projects we undertake by ; - 100% Digital Call Recording - Live Barge In Screens - Dedicated Account Manager - Excellent Client References in India/US You should choose us for a professional setup and we can provide reference from some CEO level references in US/India if chosen.
MYDCT was founded in 2007. Our office is located in Ferndale, Michigan. MYDCT currently provides Customer Service/Sales Agents to companies such as Fortune 500 food chains, computer and software companies, retail stores and amusement parks as well as Informercials. Our Agents also make B2B calls for campaigns such as Medical Events, HUB and Optim, where we schedule doctors, lawyers and CEOs for events and introduce them to new services. We also specialize in telemarketing both cold calls and leads for a Nation Wide Medical Discount Companies. We have had the opportunity to service Fortune 500 companies. Critical Factors in our business is our World Wide Customer Service and our performance standards. We have a current advantage in this industry because of the quality of our work and the cost that we need to exceed the clients need.
We provide offshore Call Center/BPO and customer support services including call answering, transcription, email/ticketing support and live chat services to various domains. We provide technical support services, order taking, order processing and also outbound services ( verification, survey etc.). We operate 24/7/365 and can cater to any time-zone.
Bitcoin, Litecoin or any Crypto Currency, PHP 5.4, MYSQL, Wordpress, Zend, HTML/CSS, HTML5/CSS3, Twitter Bootstrap, PSD to Wordpress, PSD to HTML5/CSS3, Responsive sites, Mobile Sites, Mobile Applications, Facebook Applications. We also have call center which caters to both inbound and outbound calls. We can also deploy agents for order taking, tech support, research, data entry, etc. We have been designing and developing websites and web applications including HTML5 for past 12 years. We have complete knowledge and are in the process of re-defining the crypto currency market. We have also been developing mobile applications & Facebook applications for quite some time now. If you need to see our work, the best way is to try our services. We never let our clients down. Majority of our clients are based in U.S.A and references could be provided along with the complete portfolio on request.
I have great English communication skills in both oral and written and I am good in internet researching, writing, data entry and handling emails and many more. I also love to learn new things from my work and from other people. I am well-motivated, confident, problem-solver and more than willing to learn and I take that as an edge.
We are a group of people with Customer Service experience: Agents, Team Leads, Supervisors and Managers. We are in the Call Center business since 2004, with experience in many fields like Laws, Medicine and especially in Mobile Customer Service. We have our QA department which ensures that our agents will keep up with the standards needed and perform with a high quality level. Additionally, we offer virtual assistance services including: Data entry services. Internet Marketing, social marketing. Schedule and coordination of meetings via Google Calendar or similar. Phone support for appointments. Social media marketing. Preparation of spreadsheets (costs, comparison, analysis). File management, word processing, formatting documents. Research, write, review and rewrite content in multiple industries. SEO. Telemarketing skills. We are located in South America and we are available in the EST zone (UTC -04:00).
I graduated as Bachelor in Secondary Education major in Computer. I have an experienced working as an Admin Staff, Teacher , Call Center and an Offline Support Specialist. My education and training, together with my professional background, have all served to help me make an efficient and effective call center agent. I am patient in handling in customer inquiries about the product and services and knows how to deal with customer¿s complaints. I am very much willing to bring my skills and experience to work for a prestigious company.
-Bachelor of Science in Electronics & Communications Engineering graduate ( Dean's listed ) -Technical support level 2 / Customer support / Installation support / VOIP -BPO / Call center skills -TOEIC/ English teacher >> Recognitions: - Attained team's highest Quality Assurance ( QA ) mark - Earthlink US - Attained team's highest Customer Satisfaction ( CSAT ) mark - Earthlink US I have the experience, skill & time to fulfill tasks intended for me in delivering satisfactory results. Previous jobs are w/ the BPO/ call center industry as being technical & customer support for Sony Vaio ( US and Canada ) and with Earthlink ( US ) as technical level 2/ customer service/ installation support/ sales/ voip TS. I'm also a TOEIC tutor. Excellent in English either written or oral communication. Diligent, straight forward, multitasker and competent. Detail-oriented and trained to maximize my resources to get the job done with minimal supervision under certain standards required!
I have been working with a BPO (Convergys India Services) since March 2008. Have worked with various programmes for example, financia, internet service provider and mobile service provider. Right now working as in tern TL. Have a lot of experience in customer services. Which includes the calling profile and helping the customers over the chat as well. I also have good typing speed. I am looking to provide the best of the services to my client.
I am a call center agent for 3 years and is on the look out for a home base job.
GLOBALSKY Inc., is one of the fastest growing business process outsourcing companies offering inbound, outbound and non-voice services. We are headquartered in California and our Operations Center is located at Asiatown I.T. Park in Cebu City, Philippines. We are fully equipped with skilled teams to start a strong foundation of quality service to our clients, providing them goal and result-oriented representatives. We have state-of-the-art technology - one of our many strong points in competing globally. At GLOBALSKY, we make sure we provide not only good results, but excellent customer service experience as well. Contact us: firstname.lastname@example.org Skype: globalsky.inc YM: globalskyinc_us
Call center operator with good Microsoft Word and Excel skils. Romanian and English language speaker. Xlite account outbound and inbound unlimited calls. Sell your product on the Romanian market through mobile marketing Travel agency manager and a good travel agent planner
I am working in oDesk for last one year as a virtual assistant. I am looking only virtual assistant/customer support/admin support types of job over here in Elance. My core competencies are: Virtual assistant skills Call center skills Customer service Article writing On page SEO Off page SEO WordPress Zoho CRM Email marketing PDF Microsoft office and Web scarping HTML HTML5 CSS CSS3 Thanks for visiting my profile.
Being available to customers 24/7 has always been an indicator of a growing business that cares for its clients. It is an absolute necessity in today's fast developing business environment to be there for your clients 24/7. Our company offers cost-effective online answering services to make this necessity a reality. Our well-trained team of call center operators is equipped with the up-to-date technologies to ensure high-quality customer service and support. Our solutions are easily customized to match any companys requirements and needs. We set up the services that you need, you manage and succeed. No matter whether you already have a call center or you would like to start one, 24 Answering has a number of options that will help your company provide a better service to your clients. 24 Answering is a reliable partner that will be there for you to share your business views providing exceptional call center services.
I am a creative professional with a diverse background in office management, technical support, and multimedia with the ability to effectively communicate with all levels of personnel. I am a committed and reliable self-starter able to work with minimal supervision. I now have 4 years work experience as a Virtual Assistant and 4 years as a Call Center Agent. Here are some of the skills I have that might contribute to your company's success: *Professional Phone and Email Etiquette *WordPress *MS Office Applications *Adobe Photoshop *Social Media *Google Docs *Camtasia (Screencasting) *Basic HTML *XPlan (CRM) *Salesforce (CRM) *Adobe Audition (audio file conversion, editing, and production) *Adobe Premiere (basic video editing and enhancement)
If you are looking for a virtual assistant that is reliable, hardworking and conscientious, you have found her! I have over 20 years of office experience, excellent computer skills, a Master's Degree in Human Resource Management, recruiting experience, social media marketing, transcription and writing experience. I am an excellent problem solver, and I will treat your business as if it is my own. I would love to hear from you today! I guarantee your satisfaction, ask me how. **I have no rating at this time because I am still working with my clients.**
ABE Solutions is committed to provide exceptional customer service to our employers, excel in our field of work while continuing learning to gain knowledge and enhance our skills
We are Chennai (India) based BPO/Call Centre/Software development service provider. Our rates and quality is more competitive then other service provider, We are into this industry more then 7years and we have 300+ Staffs working with us.
Detail oriented, excellent phone skills, customer service. I can handle commercial collection accounts, perform call center duties, create Powerpoint presentations and I am familiar with building a social media presence for small business. I currently manage the administrative duties and social media accounts for a female trucking group which includes office management, wordpress, blog talk radio, twitter, Facebook, mailchimp newsletter and a youtube channel. Other recent projects I completed are a real estate Powerpoint presentation on behalf of a builder for a homeowners association and a call center representative for a annual health questionnaire for a membership group.
If you want your projects done right the first time, then look no further; consistency and attention to detail. 'YOU GET WHAT YOU EXPECT'! I'm looking to utilize my skills I have assessed/accumulated over the years to grow with instruction that is ready to accept challenge. Placing your ability with the appropriate courses of action that will prove your worth via effort and 'well spent' time is the day putting forth that effort reaching a productive tomorrow; being even more prosperous.
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
Organized, motivated, self-starter, stable and experienced professional. As a creative, goal-driven professional with experience in many industries, I am an effective administrator, virtual assistant, recruiter, project manager, sales and marketing professional, problem-solver and consultant. tech savvy, MS Office, SEO/Social Media Marketing tools, and multiple PM systems/tools, ERPs and CRMs. Ability to help achieve immediate and long-term goals and meet operational deadlines. Fully equipped home office, up to date system, high speed internet, land line telephone, fax, copier and scanner. Available via SKYPE, email, land line telephone, cellular phone and instant messaging.
I have successfully finished a lot of Administrative Assistant projects. I am a total pro in Recruiting, Project Management, Virtual Assistant, Personal Assistant, Customer Support, Web Research, Article Writing, Email Response Handling Internet Marketing and Social Media Marketing projects. I have huge experience in YouTube Advertising. I use my own method 'linkedin marketing' to get you quick turnaround for getting clients. 'linkedin marketing' is tested and a great advertising Technique for starting your new business. I did a lot of social bookmarking, article submission, forum posting, blog commenting, back-link etc. I can work sincerely for you to succeed. I will always try my best and put in 100% effort to get the job done.
I have been working in Canadian outbound/inbound call centers as well as inside sales rep for the last 3 years serving the Canadian and United States market.
Adequate overseas experience from doing market research work with specific accounts in Asia Pacific Region to call center jobs handling different accounts in Singapore for banking, tourism, and insurance sectors.Possesses varied trainings in customer service relations and teaching english as a secondary language.
ICODE Customer Management (ICM) is a leading Indian BPO company providing a wide range of outsourcing services to the call center support, mortgage processing services, online telecom support, Insurance Claims Processing, Banking & Finance, wireless and landlines, Healthcare and Legal industries. We work with our clients in North America to reduce overall cost of operations by 40-50% while maintaining quality and decreasing turnaround time.
Need someone to cold call or follow-up with your clients? Phones sales are my expertise. Past history of recruiting for the military, staffing agencies, and call center experience. Can also provide data entry with excel, word processing, and any other administrative help you may need. Basic understanding of utilization of Really Simple Syndication (RSS 2.0), Rich Site Summary (RSS 1.0), Search Engine Optimization (SEO) strategies and Google Adwords/Google Adsense marketing, viral Internet marketing, application of HyperText Markup Language (HTML) and Hypertext Preprocessor (PHP) for web site construction, Cable/DSL routers for firewall protection, fine transfer files to servers using FTP (File Transfer Protocol) client software, blogging, podcasting, Cpanel, and more.
Hi! I'm Crisel from the Philippines. I have a Bachelor of Science Degree in Medical Technology, working since 2004 to variety of jobs such as Laboratory, office support i.e admin and secretarial position for a multinational company. Been with the call center industry for international accounts both outbound & inbound and had experiences as well in teaching Korean students online. I am currently working as a Non-contingency Collections Representative on a credit card account for a Reputable BPO company here in the Philippines. I decided to look for work online since I am planning to leave my present job in order for me to focus in being a mom to my 5 year old kid while earning money at the comfort of my home.
I have had 8 years of call center experience. I was promoted to a Team Lead post in the last 2 years of my job. I am an expert on delivering excellent customer and technical service.
- Effective oral communication skills - Competent and client focused with strong interpersonal skills - Flexible, good decision making, planning and organizing skills - Trustworthy in handling confidential information - Respects authority and complies with the rules
I am a highly skilled and meticulous administrative professional with excellent data entry, word processing and database management skills, as well as a background in call centers, web design and technical support. Excellent document creation, research, and list creation skills.I am dependable, conscientious and incredibly reliable, with a strong work ethic and tremendous pride in my work. Writing is my passion and my joy. I blog and I also contribute to three other websites. I work not only to meet deadlines but to exceed initial expectations with superb quality.
experience in travel, insurance, sales, training and quality control
I have worked in the technology side of call centers for 7 years now. Most of my work has been involved in the Avaya and i3 Dialing Systems. I also have experience with staffing, forecasts, and reporting.
Excellent customer service skills email Handling worked in call center for five years very dependable person worked in Telemarketing self motivated very professional.
SamSoft is held in high esteem in the field of Information Technology Enabled Offshore Outsourcing. With unmatched professionalism and state of the art infrastructure, our tailor made BPO services amalgamate people, process and technology to ensure real business value. Samsoft??s expertise in a spectrum of emergent and mainstream domains offers you unparalled quality at exceptional rates. Samsoft is an ISO 9001: 14001 service provider. We enjoy international acclaim for our quality, security, infrastructure and delivery mechanisms. We treasure every client and hence each requirement is unique. Our top-notch clientele includes a variety of IT, Website Design Development, Call Center Services, Software Development, API development Online IT Consultation and many more. We adroitly deliver process specific solutions like Finance and Accounting, procurement, Legal, HR and Back Office services.
VTF Solutions Pvt Ltd stands out as a jack of all trades by bringing multiple skill set together to help out clients in all their admin and back office needs. A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out. We are your Virtual Task Force to go head on with your projects, while you relax and start planning the next stage for your business.