Over 6 years of responsible corporate experience as an Office Manager with a proven record of accomplishment in the areas of accounting, customer relations, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels.
My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.
I am hoping that I might be able to use my understanding and knowledge that I have gained from my education and work experience and apply it to various projects and tasks. Went to the University of California, Irvine where I focused majoring in Economics. Can provide analysis, critiques, creative writings, data entry, customer service, research and web development services. Familiar and efficient with the Microsoft Office Suite: Excel, Word, Access, Powerpoint and Outlook. Proficient with utilizing Quickbook's, Dreamweaver, Wordpress and Eview's (statistical software). Have experience with HTML, XHTML and SQL. Finally, can provide quality SEO services. Love learning new programs and I'm a quick learner. Whatever your task may be, I would love to assist.
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Market Research Surveys, Telemarketing, Toll Free Response, Call Verification.
I specialize in Consumer Support & Team Management with the following summary of skills: -Virtual Customer Support -15 Yrs Customer Service Experience - 4 Yrs Training & Quality Auditing -Organize and create training material -Work with other departments for new campaigns, customers and/or protocols. -Knowledgeable in Salesforce Administration, Desk, Zendesk, Createspace, TrepStar, Mail Chimp, Shopping Carts, Authorize.net, Wordpress Administration -Crossed trained in various departments/industries -Create policy and procedure documents -Quality auditing/monitoring of inbound/outbound calls, emails, CRM information, refund processing Information -Create Scripting for Inbound/Outbound/Emails -Handle and Evaluate CSAT surveys -Track and Monitor KPI's -Create Data Reports in Salesforce and Microsoft Excel -Appointment Setting -Mystery Shopping -Troubleshooting
I am a competitive customer service representative with more than 6 years experience. I worked in some prestigious call center companies in Philippines. I handled american and canadian companies. Few accounts that I worked with were,Microsoft, Dish Network, Dell USA, Telus, Bell Canada. With my 6 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 6 years.
I have experience resolving customer concerns in many different settings and enjoy helping clients make the most of a tool or product that I believe in.
Over the past five years, I have provided herculean customer service, by means of many helpdesk soulutions such as Zendesk ticketing and live chat system; Zopim live chat system; WHMSC ticketing system; Spiceworks ticketing system; Online Chat Centers (OCC) live chat system; and Provide Support live chat system. Additionally, I have experience using customer relationship management (CRM) systems, such as Salesforce. Furthermore, my customer service skills have been refined by a pristine speaking and writing style, accompanied by the technical know-how to get the job done efficiently. Sharp attention to details and keen listening skills have developed my proficiency in using ticking systems. My nifty, creative, native English written communication skills has nurt
ABE Solutions is committed to provide exceptional customer service to our employers, excel in our field of work while continuing learning to gain knowledge and enhance our skills
My name is Carl Ladrido. I am an experienced General Virtual Assistant and Customer Service Agent. My 3 years experience in my recent General Virtual Assistant duties in Offervault and Offermobi qualifies me as an excellent Administrative Assistant. I can, filter your emails and forward the urgent ones. Schedule and arrange your calendar depending on what platform you are using i.e Google docs, Outlook etc. I can arrange documents for you whether its cloud based or offline files. I am also familiar with invoicing since on my past clients we send our invoice individually. I have worked with T-Mobile USA as well for a year and a half and I think this gives me an edge as I have a proficient knowledge on answering your emails if its general inquiry etc. I am available in Skype should you need to interview me in chat or voice. Skype: carlo.philipo email: --
Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone. We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services. We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them. We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
Am an motivated customer service representative that sees to it that things are done the right way the first time. Have purchasing experience as well as web researching to draw from. I have a keen eye for detail and am an excellent proof reader. I type 50+WPM with 100% accuracy. I am professional when handling the various phone calls, compassionate to all walks of life and want to work for a company, or individual that will appreciate my skills.
Call Center, Customer Service, POE Verifications, Answering Services, Inquiry Handling, Product Technical Information, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Insurance Claim Processing, Collections, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
I am a business professional with 30 years of hands-on experience seeking to assist YOU in meeting your project needs accurately and efficiently. My diverse background is a rich mix of specialized training and industry specific certifications gained from Retail Management, Banking and Finance, B2B interactions, advanced Customer Service and Support solutions, Primary onsite technician and as a professional Compliance auditor. This, along with my friendly and interactive nature is a valued asset always available. Being an accomplished business contractor and freelancer since 2000 and having active profiles on Elance, Odesk and Brain Bench doesn't hurt either!
Motivated to deliver quality work in the most efficient and timely manner. Very detail-oriented, self-disciplined and reliable. Your complete satisfaction is what I will always strive for. Administrative Support experience in Customer Service, Data Entry, Email Handling, Research, Content Moderation, Computer Skills, Microsoft Office 2013. Excited about working here at Elance and the many new opportunities it will hold for me. Readily available to take on more work.
Worldwide101 is a leading service provider in the field of Professional VIRTUAL Services. Our aim is to provide a wide range of Professional Services that exceed your expectations by effectively increasing your productivity, profitability, overall effectiveness and competitive advantage. With 21 years of Industry experience working with the USA, UK, France and India, Worldwide101 can interface effortlessly with you and your teams on multiple continents and operate with the cultural sensitivity required to ensure success. We provide services in Project Management, Design and Website development, High End Business Presentations, Human Resources & Recruitment, Travel arrangements, Event Management, Research, Translation Services and much more! Don't hesitate to get in touch!
WE'RE ALWAYS READY TO GIVE OUR VERY BEST AND NOTHING LESS! Leeza and her staff have over 20 years of experience in providing exceptional service in the Healthcare, Law Enforcement, Insurance, and Real Estate Industries. With our strong work ethic we can assure you that we will provide excellence, effectiveness, fast and solid work. We are efficient and driven and understand the value of good communication between employer and employee. Please feel free to view our experience and skills on our company profile. Thank you, we looking forward to working with you!
Hello! I have worked 15 years with some of the largest Fortune 500 companies in America. I have a vast array of computer skills as well as sales if needed. I love working with customers which is what I do best. If there were two words customers used to describe me the most they would be friendly and patient. My goal is one call resolution! I never heard of the phrase "Few and faithful" until I worked with my co-workers in South Carolina. In Tennessee they used to call me the "Hardest working man in America." Even though I have worked in places during bomb threats when other have gone home, I take ownership for everything and just consider it as being part of my job. No one has worked harder and smarter than me when it comes to customer care and I've gotten plenty of awards and kudos to prove that.
Proceeding amongst the top leading global providers of IT services of the country, MMF infotech is a hallmark of information technology since its inception in 2010. Along with a team of passionate and experts, we at MMF strives to provide a dexterous command on all diverse services of IT such as web designing & development, search engine optimization (SEO), data entry services, software development, Internet marketing services, mobile development, customer services, admin support, BPO and e-commerce along with CRM services.
Career Focus To gain experience in the work force, and to provide the best service to the people that are in my community.
I am an experienced link builder, customer service representative, all-around virtual assistant, data entry specialist, content writer and audio transcriber. I have been a freelancer for almost three years already and have received good response from my clients. I am an undergraduate student of Bachelor of Science in Electronics and Communication Engineering in the University of Santo Tomas here in the Philippines. While studying, I have accepted article writing jobs in a part-time basis to provide for my personal allowance. Due to unexpected events, I stopped pursuing my degree and decided to work as a Customer Service Representative in a call center company here in the Philippines that provides services to US-based companies. Then, after a couple of months, left the call center industry and became a full-time freelancer. And now, here I am in Elance looking for new experiences I can learn from and people I can happily work with.
To provide EXCELLENT CUSTOMER SERVICE With 6 years experience in the BPO Industry mainly focused on Customer Service, Retention, Sales and Lead Generation. Handled US and Australian based accounts. Provides proper training and management.
Dynamic, reliable, and motivated professional capable of a multitude of challenges. Offering a unique combination of creativity, professionalism, and meticulous accuracy. Services we provides involve: Help desk, Chat support, Email Support , Data entry, Web Content management, Excel help, medical coding & billing, Photo editing, File conversions, Logo Design, WordPress Tech support, Help desk support,Order Processing,Payroll Verification,Data Mining,Data Collection,Excel Spreadsheets, Internet Research
Born in South Africa and living in Portugal for the past twenty-odd years, being fluent in both English and Portuguese. Responsible, self-driven and self-motivated, resourceful, versatile, creative and dedicated, with a strong sense of professional ethics and a keen eye for detail and accuracy. Competencies include process improvement, results and customer orientation, organization, project planning, and creative problem solving.
Are you frustrated because of an unsuccessful project ending due to lack of communication? Tired of having to hire multiple Virtual Assistants for multiple projects due to lack of overall experience? Allow Team N' Sync handle all of you'r administrative needs so you can focus on what matters most to you. We are a group of committed experts located in the United States, working together as ONE team, with ONE goal, which leads to ONE result. Your Total Satisfaction!! Team N' Sync has also serviced over 50 clients nationwide. *If you need a project manager to handle your everyday business needs, we can handle it *If you need a general Virtual Assistant to handle weekly tasks, we can complete it! You name it, we have done, completed it, and delivered 100% quality results to our clients. Our services are not limited but include: *Social Media Management *Executive Level Project Management *Customer Service/Call Center
My primary background is in customer service with various industries. I handle customer orders and resolve any problems that may occur. I like working with people and resolving problems and have won company awards for my customer service. I am very organized and handle multiple tasks easily. I excel under pressure.
From Reno, NV and currently in Asia, I offer high-quality services with a cost-effective approach! Ranked among the top 1% Professional Elance members and having 12+ years of work experience, I've worked in different fields such as Administration, Customer Service Management (Email/ Chat/ Phone support), Recruitment (Physician and IT Recruitment), Team/ Operations/ Project Management, Client Relations, Accounting and Outsourcing. I have solid experience in; Quality Assurance, Customer Satisfaction, Sales, Documentation, Internet/ Web Research, Transcription and Proofreading with employees working under my supervision. I am also a Native English speaker and an Elance-verified Project Manager.
~ Exceptional interpersonal communication skills, both written and verbal. ~ Strong ability to multitask in a fast-paced environment while achieving set goals. ~ Experienced in training others, facilitating and achieving customer satisfaction. ~ Professional, energetic and positive work attitude! ~ Accept responsibility with other team members in any capacity necessary to succeed. ~ Able to develop personal workplace goals while obtaining mutual respect. ~With work from home experience, highly motivated and able to manage time effectively.
VTF Solutions Pvt Ltd stands out as a jack of all trades by bringing multiple skill set together to help out clients in all their admin and back office needs. A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out. We are your Virtual Task Force to go head on with your projects, while you relax and start planning the next stage for your business.
I am one of the Business Development Executive at Ideas Unlimited. We aim to become the BEST "One Stop Business Solution Provider". I am a highly qualified professional and I will be applying the latest business development strategies to reach our goals. Ideas Unlimited provides a wide variety of different services (which have been explained in the services tab) and we take pride in the quality of work we do, the flexibility of our service and our cost effective packages.
Over the last couple of years, I have been continuously developing skill sets that relate to a wide range of businesses. These touch on Credit And Collections, Customer Service, Outbound Sales, Appointment Setting and Data Entry. I've had experience with both established campaigns and start-up businesses. My core competency lies in consistently being able to find the balance that has always been needed for one to perform seamlessly and making the necessary adjustments for the specific campaign involved. I am seeking opportunities to be of help with projects that match my skill sets and definitely, your satisfaction is always a guarantee.
Welcome to People Solutions. Nowhere else on Elance will you happen upon the range of consolidated expertise that may be found here. We guarantee experience that will meet ANY need that has you searching. Ours is an exceptional team of dedicated and well-rounded individuals. Just ask; we'll be happy to confirm for you that you have come to the right place. Our vast compendium of skills reads as follows: Writing & Translation - English Spanish Translation, English French Translation, Article Writing, Creative Writing, Academic Writing, Web Content, Copywriting, Press Releases... Administrative Support - virtual assistant, data entry, research... Learning & Development - instructional design, e-learning Sales & Marketing - SEM, PR Consulting, Research & Surveys, Business Plans... Design & Multimedia - Videos, Graphic Design, Logos, Banner Ads, Voice Talent, Photography... IT & Programming .... You get the picture: EVERYTHING Elance has to offer...and more.
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
Time is money and I can save you both. My extensive work history includes nearly 15 years of customer service experience in retail, call center and manufacturing environments. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 70 wpm at near perfect accuracy, I am a data entry dynamo. My Elance tested skills back up these claims. Internet savvy, and a self professed nerd I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
I am Brazilian, and Portuguese mother tongue. I speak English, Italian and Spanish. I had the opportunity to live in a different countries, so I have a very deep understanding of the different cultures. My skills are: *Recruiting Manager, Personnel Coordinator and Human Resource Specialist. *Project Manager, Officer Administrator,Personal Assistant, Web Assistant, Administrative Assistant, and Executive Secretary,Blog writer, Copywriter, Help desk support, Customer service. * Translator - English, Italian, Spanish and Portuguese *Brazilian Portuguese Teacher * Marketing and Advertising Director,Advertising Assistant. * Art Director, Photographer,Image Editing and Photo retouching. My goal is to generate customer satisfaction from the result of my work.
Hi, My name is Joy. I am an experienced work force member with the want and ability to do a great job for you. I specialize in Customer Service and Answering Service. I have four years experience working for an answering service along with many combined years of customer service where I learned how to treat customers and co-workers with respect. I am reliable, flexible, trustworthy, a quick learner and a self starter. You will see by my 5 star Elance rating that I not only walk the walk, but talk the talk. I am available on a 24/7 basis and always ready to provide you with great service and support. Whether you need someone to answer your phones during non-office hours (overnight) or you just need me to cover when you are at lunch, I am here to serve you. I look forward to working with you in the future, Choosing me is a decision you will not regret.
Detail oriented and hardworking professional, honest, experienced Ecommerce/Order processing Virtual Assistant and Customer Service. Iam a holder of Bachelor's degree in Entrepreneurial Management from one of the prestigious universities in the Philippines. I believe with my background in Logistics/Supply Chain and Dropshipping/Ecommerce helps me to understands the hard work and perserverance that goes into running your own business.
I am looking for management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
Our experience in helping businesses like yours, local USA support, client satisfaction orientation and India office cost advantages will prove to be a combination that will make us a win-win choice for you. Virtual assistants Carefully selected from top universities by stringent recruitment process Credentials ranging from undergraduate to multiple master's degrees Trained rigorously in various methodologies, quality control procedures, client specific processes, data protection and privacy principles Management Team Experience in completing projects for several Fortune 500 clients and SME's Consultancy experience to offer advice to clients in various methods and trends Transition management experience Office Multiple offices with state of the art facilities Designed to meet rigorous requirements and scalability Uninterrupted power supply and multiple internet connections
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
Results-driven native Polish speaker with over five years experience making travel arrangements and nine years involvement in the UK not-for-profit sector. Proficiency in Microsoft Office (Word, Excel and Powerpoint) and in-depth knowledge of various aspects of administrative work. I am an enthusiastic all-rounder who comes with strong business foundation and great people skills that can be applied to variety of settings. I'm a keen and fast learner - I don't just settle for what is safe and familiar, but wish to grow through interesting and stimulating tasks. Above all, I'm honest, hardworking, dependable and extremely detail-oriented. Common sense, initiative taking and problem solving ability, amongst many other skills, allow me to excel in any role I perform in.
With more than 8 years experience in Client Service, Research and Market Analyses from Telecommunications, Fine Arts and Capital Markets I consider myself a motivated professional, problem solver, decision maker with strong interpersonal skills eager to provide solutions to meet immediate requirements.
Backed up by years of experience with client facing jobs, I've worked with different people mostly in the upper management from companies that are based in the US. I have a strong customer support/service skills, strong communication skills, proven analytical skills, keen on details. I can also do data entry jobs, research and other administrative tasks. I'm efficient and hardworking, I will surely deliver the quality of work that you require.
Skyz Consultancy is a global company approach outsourcing business with deep industry and business procedure information. We're committed to providing our client's strategic goals and helping in maximizing, broadening, and deepening the relationship to incorporate worth. We offer a broad selection of services across IT, Back Office Support, Customer Support, Orders Processing, Virtual Assistant Services and other many more. The company focuses on built-in end-to-finish outsourcing and delivery of outcome-oriented rewards to our clients through reduced costs, ongoing efficiency enhancements, and process re-engineering. Infrastructure: Optical Fiber Supported Dedicated 4 MB Bandwidth with Back up of 2 MB DSL Internet Connectivity. Backup at each location. More than 15 workstations with all peripherals are available in operation department. Monthly back - ups of computer systems VOIP/ Video Conferencing facilities Strong security & regulatory compliance
Organized, motivated, self-starter, stable and experienced professional. As a creative, goal-driven professional with experience in many industries, I am an effective administrator, virtual assistant, recruiter, project manager, sales and marketing professional, problem-solver and consultant. tech savvy, MS Office, SEO/Social Media Marketing tools, and multiple PM systems/tools, ERPs and CRMs. Ability to help achieve immediate and long-term goals and meet operational deadlines. Fully equipped home office, up to date system, high speed internet, land line telephone, fax, copier and scanner. Available via SKYPE, email, land line telephone, cellular phone and instant messaging.
My core competency lies in providing excellent service & handling customer inquiries, Data Entry and Email Support. It gives me fulfillment to talk to different people of different culture, accent, language and personalities thus allowing me to grow in my chosen line of work.
I am looking for a job where I can apply my experience as a Product Specific Trainer, Customer Service and Order Entry Associate, Virtual Assistant and Appointment Setter.
Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: ? Virtual / Personal Assistant ? Customer Service ? Live Chat Support ? Admin Assitant ? Email Management ? CRM Softwares ? Wordpress Management ? Web Research and Data Entry ? Wordpress Management ? Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
VI Services offers Virtual Assistance, Recruitment, Accounting, Remote IT Support, Medical Billing, Data Processing and Customer Support Services. Currently rank "45" out of 10,414 companies listed under Elance Admin Support category. Backed by an efficient pool of experts, we render Back Office, Customer Support, Live Answering and Secretarial Services in a very efficient manner. Our Call Center division offers Inbound and Outbound services including Collection, Order Taking, Complaint Handling, Lead Generation, Upselling and Support. Our IT support offers remote systems administration and monitoring services for Linux, Windows and Free BSD platforms. We also have an impeccable record of delivering remote bookkeeping and accounting services to growing businesses in all industries. VI Services has hands on expertise with IT and Non IT recruitment. We have experience in hiring candidates from ground level to Managerial level for both Contract and Full Time position
My background in Customer Service and Support would enable me to be a valuable contribution to your company. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. Started to manage a team and projects since 2007 up to present. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I feel confident that I have what it takes to hit the ground running and strengthen your organization.
I take pride on providing customers a high degree of satisfaction on any customer service interaction. Friendliness coupled with ability to hear the customer needs help me provide a high quality service. Add to this a splash of positiveness and a smile always ready (even on the phone) and you find the customer service representative that you're looking for, me.
Professionalism depends on qualitative skill and sincerity that i always evaluate by being dedicated in job. Also i have several years working experience in the following tasks. I am capable of meeting my client's expectation accurately as well as providing a great service. # Phone Answering # Live Chat Support on website # Virtual Assistance Support # Tel Marketing /Appointment Fixing Services # Superior customer service skills # Strong multitasking and delegation skills # Effective communication skills, both written and oral # High level people management skills # Email Support # Proven ability to deal with conflict in a positive fashion # Microsoft Certified Professional # Telemarketing # Highly motivated with ambition to succeed within operations / call center # Data Collection Services # Strong customer service ethos to support internal and external customers # Ability to recognize the impact of own actions on all and not promote negative situation
I would love to work in the company that offers Career Growth,Friendly Team, Increase the amount of my income from my work sources by not less than the competitive salary per year for each of the next five fiscal years while working at home. I would always want to be as productive as when I was still working in an office environment when working at home. Spending quality time with my family and my son is always best and earning at the same time is my goal.
Thank you for your interest in my profile. I believe if you work really hard and you're kind, amazing things can happen. I intend to treat myself and my work with fairness and seriousness. There is no project too big or too small! My skills reflect in the Elance tests results. I am a reporting analyst with talent in customer service, graphic design, quality assurance, communication and sales. Extended knowledge of Excel and related Office specialty. Complete in Photoshop and Premiere editing software. Intelligent, articulate and driven to succeed, I'm always equal to the task and eager to expand my horizons. With optimal turn-around time and extremely budget conscious pricing, your satisfaction is my ultimate concern.
I am highly dependable and a go-getter. I will have my associates degree in business administration in May 2014. I have 5+ years experience being an assistant with customer service responsibilities. In addition, I have two years experience with coding and keying invoices. I am proficient in MS word, excel and PowerPoint. I am sharp as a tack. I LOVE learning new things. I have had a steady job since I was 16, and I have maintained my current job for the past five years. I am interested in a long-term virtual assistant position. I have incredible assets that I can bring to the table. I am extremely detail oriented. I am goal driven and I love the satisfaction of knowing that I can do a job well done. I ALWAYS strive for excellence in every aspect of my life. Andrea Brittain Skype: Abritt116 Email: A--
Over the last 13 years, I have experience dealing Computer applications and operating systems. I want to contribute my knowledge and skills.
I have worked for numerous companies in management, as well as being self-employed for over 9 years. My discipline and drive have allowed me to excel in every position I have held. I take pride in the work that I do, and as my client, youa re my top priority. I work well in any setting and environment, and can be counted on for efficiency and productivity without constant supervision. I have a very positive attitude, and am highly motivated to succeed.
I am looking for opportunities to demonstrate my expertise and establish my reputation as a qualified professional handling customer service, web research, admin assistant, and data entry. I'm an independent person, I always like to take challenges and overcome them by hard work.
DISTANCE PROVIDER OF SOLUTIONS - both USA and International Elance Clients state in 5 STAR reviews "Top notch professional administrative service." - Alberta, Canada "...superb job. Could not have been better." - Houston, TX "...beyond my expectations for a 110% successful assignment." - Stirling, NJ A seasoned entrepreneur who envisions and navigates change, understands global perspectives, and motivates teams with a common purpose to create economic and social value. FULL RECOGNITION OF STAKEHOLDER RESPONSIBILITIES. Offering a career of business experience for global virtual assignments. o - Unquestioned reliability, integrity and performance. Broad international business experience. o - Skills gained in financial services, sales, customer service, publishing, hospitality and manufactured goods o - Complete and fully equipped office. SKYPE and Google Voice o - Skilled in Microsoft Word - Excel and vendor systems o - Proven team management
Virtual Solutions Pvt.Ltd has expertise in customer service, data entry, administrative support and email handling. Customer's satisfaction is our guarantee. We want to make it seamless for our providers to outsource their work on Elance. Virtual Solutions Pvt.Ltd is a business consulting organization with experience in customer service, data entry, administrative support and email handling for customers from small to medium enterprises and entrepreneurial community.
I have previously been employed as an admin assistant, where i was responsible for customer services and support. Email managment, social media managment, blogging and transcribing recorded dictations. I have experience using word and excel, and also have self taught myself photoshop through my hobby of creative design. I am a well organised individual who is used to a fast paced work place. Currently i am a stay at home mother, and after i have dropped my children off at school my time is my own. i love to fill this time with projects, and hope that i can help you in any tasks you may have.
I have experience on being a CSR (phone support, live chat and email handling). I have done both inbound and outbound calling. I also did other administrative tasks with the companies I worked for, including but not limited to; updating our CRM, writing to blogs and forums, email handling, order processing and data entry. I also worked as a telemarketer under Media Marketing Group. I'm very much interested in working at home as customer service representative.
A professional with experience providing top notch customer service in an online environment (CHAT and EMAIL) for about 6 years and a Virtual Assistant for more than 2 years now. My goal is to be an effective and efficient remote staff. I am committed in meeting and even exceeding the employers' expectation by completing the task in a timely manner.
I have a wide experience in a BPO industry. I worked in Sales, Customer Service, Billing and Collections for six years. I was responsible for entering orders, setting up appointments, handling inbound and outbound calls and sending email to assist customers and provide resolution to their service or billing problem, and to collect payment. With this experience, I was able to develop my customer service, data entry and analytical skills. I am good at prioritization, time management, and I am very keen to details. I am also proficient in Microsoft Office. My goal is to be a part of an organization where I can improve my skills and also provide major contributions in achieving the objectives of your good company.
If you are looking for a reliable, hardworking, efficient Administrator/VA with a high quality output, please contact me. My training, work experiences and education in Business Administration and Management will make an excellent Office Administrator/VA. I have more than 15 years of administrative experience in Philippines and abroad. I am proud to be featured as one of the Customer Service agent on Elance Website 2014. I can be available to work full-time/part-time and project basis.
Our company has Administrative, Executive, Personal and Virtual Assistant experience as well as Marketing, Graphic Design, and Accounting. We are well versed in editing, proofreading and spreadsheets. The owner has taught computer courses to employees at a hospital. The owner is also a professional organizer. We can assist with getting anything organized. We also have over 16 years of marketing experience. Additionally, we can provide assistance with Wordpress and Joomla, QuickBooks, ADP, Corel and more.
***We are rated #1 in Elance Admin Support because our clients trust us with their business processes. SERVICES * Finance and Accounting * Customer Service: We provide helpdesk / technical support by Email and Chat. * Web site content management * Data Entry: * Accounting/Invoices/Address Lists/Labels * Transcription: Depositions/Other Legal Proceedings/Medical/Meeting Minutes/Board Meeting Minutes/Interviews/Focus Groups * Word Processing: Term Papers/Reports/Essays/Contracts Form Letters/Policies/Procedures
We develop WordPress, Joomla and Drupal based websites. We can also setup, configure and maintain a WordPress Multisite installation We provision and maintain Dedicated and VPS servers from Linode, Digital Ocean, RackSpace, Softlayer and others using any Linux distribution and install Apache (back-end or standalone), NGINX (front-end), MySQL, PHP, WHM, ISPConfig, cPanel, WebMin, VirtualMin and other applications in a Linux environment. We provide web hosting services for small to medium sized businesses, bloggers, individuals and students. We have two VPS Cloud servers running on CentOS, WHM, cPanel and WHMCS. We also provide virtual assistance such as WordPress, Web 2.0 and Social Media content management, content writing, blog commenting, forum commenting, research in LinkedIn, Google+ and Twitter and data entry.
I have 6 years above Customer Service experience both (up-front w/client,thru email and over the phone). I have Experience in Data Entry,Administrative works/Assistant. Knowledgeable in operating MS Office (Word, Excel, PowerPoint etc.) Ability to communicate and write effectively in English, people oriented, Fast learner, can do multitasking, hardworking and responsible.
BEFORE SKIPPING OVER US PLEASE TAKE A LOOK AT OUR REVIEWS!!! We've got the WOW factor! - A small 24 Hour answering and Virtual Service Corporation servicing clients since 2009. We have been #1 top performers in Customer Service. Our company is US based and we gain trust on building long term business relationships. We give our best in every thing we do. We always provide quick and accurate service. We will always provide the best phone etiquette, sales,and customer service skills . We can manage and maintain accounts, process payments, collect debt, and assist with social media and most important be that #1 Virtual Assistant. We will always give 100% in every position we encounter whether it's for 7 days, or 7 years! We guarantee excellence!
My experience highlights are excellence in actual and virtual customer support and administrative services. This experience has been in comprehensive internet research, web content quality assurance survey's and analysis, and call center agent quality assurance monitoring and analysis. In addition to virtual customer support services, I also have ten years actual customer service in providing high end corporate client support services. I work very well with all types of people. I am a decisive problem solver and proven freelance self starter with management and sales experience. I'm seeking an ongoing VA relationship with an organization that can use a steady, reliable, detail oriented agent with highly professional skills to facilitate quality operational efficiency and success. If your organization can use a versatile freelance agent/assistant to enhance, grow and support your efforts, I'm your guy and will bring cost effective value and quality production to your business.
I have been in the BPO industry for that past 10 years, the last 2 years of which have been spent in a financial institution's back office. This means I have customer service skills applicable to both telephony and correspondence. In addition, I have acquired admin skills from my experience in the back office, such as interest calculation, transferring balances in between accounts, maintaining accounts in terms of updating contact numbers and names, etc.
I have strong guts of performing clerical or admin tasks and customer service efficiently. Reliable in performing my job or of what is expected me to do. I am highly skilled in reviewing and revising (if needed/asked) internal documents and able to demonstrate exceptional attention to detail, accuracy and professional level of work. I am a very organized person and is very conscious with time-management as I always want to make use of my time wisely and to ensure that deadlines are met. Furthermore, I have excellent communication skills and have pleasant attitude towards customers or clients. I can easily take into grasp or learn fast how the business is done and I have worked as a call center agent for over 2 years so I am used to working during US hours.
MBA graduate ? mentored by a Harvard grad in Sales and Marketing ? developed presentations for Australian government ? 1500 hrs on Elance & counting. I produced many winning marketing materials that converted into sales. I'm very familiar with popular SEM tactics: SEO, PPC, LPO & Social Media. I've successfully brought sites to the 1st page of Google & developed new ones from scratch. My great communication skills helped my Sales efforts. I've successively pitched such giants as CenturyLink & Rogers Communications (billion dollar corporation), to name a few.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a customer support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
With 9 years Customer Service experience (Customer Service Manager, Customer Support Representative, Team Leader and Technical Support Representative) and 3 years administrative assistant/bookkeeping experience, it is my goal to provide the best service to my clients. I have an excellent PC as well as Microsoft Office skills. I have a stable internet connection. I am a great multi tasker and a fast learner. I have a high attention to detail and good time management skills. I have experience with the following task: - Customer Support (Chat, Email and Telephone) - Customer Order Processing, Refund, Cancellation and Replacement - Email and Complaint Handling - Magento, Mybigcommerce,CRM,Shipstation and Zendesk - Reports Documentation - Invoicing, Billing, Purchases, Inventory, Accounts Receivable and Accounts Payable - Filing and Organizing, Taking of Minutes of Meeting, Data Entry - Recruitment, Payroll
I am very confident that I will be the key to your company's success. With my 5-year experience as a reliable and flexible customer service representative, I can assure you that customers are not only satisfied but will always recommend your company to others. I am fluent in both written and verbal skills and have excellent communication skills. I have also experienced telemarketing such as B2B and lead generation, appointment setting, data entry and chat support and was VA to a real estate company in Texas and California. I am a fast learner, hardworking, resourceful and willing to learn new things.
www.nsVirtualServices.ca Being a very reliable and organised person, I specialize in the area of Logistics/Supply Chain Management, with over 15 years experience. I also thrive on variety and can offer the following services: Word Processing Data Processing Bookkeeping Internet Research Event Planning / Travel Arrangements Email management Customer service, and more... I am autonomous, responsible, I am able to multi-task and I learn quickly.
Although my Elance profile looks like I am a newbie, I am not. I just joined Elance however, I have been working online through Odesk since 2009. As a freelancer, I handled various jobs, from article writer, to SEO writer, to a customer service agent and even as a data encoder. Before setting up this profile, I was working as an SEO manager for an Australian firm, I helped them build Wordpress sites, write articles and manage their social media accounts. I am a diligent and honest worker too.
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
I have been working with the Business Process Outsourcing industry for 3 years now, as a technical support for various projects which improved my knowledge and enhanced my abilities into several different aspects, like customer service delivery which includes exceeding customer expectations, resolving client issues effectively, technical troubleshooting, active listening and comprehension, administrative tasks, software utilization, multi tasking and so much more. Working with several projects improved my capability to work under minimal supervision, work with integrity and successfully meet deadlines. I always prioritize work being done because its a nature for me to accomplish things and learn further as I believe that its the best way to be competitive.
At NB Finsource, we are a conglomerate of the best business and technical minds in the world of outsourcing of any voice and non voice [admin] services. We offer virtual assistant/admin services like data entry,market research,web research,database creation, email campaign,email management, project management,social media management,report and letter writing,cold calling, handling inbound calls, technical support, order processing, vendor relationship, customer support and F&A services. Our efficient and reliable staff will help you to achieve good quality service and will enable you to reduce your company's cost. We provide services to any small and big companies and even for individual projects.
Admin / Customer Service Professional looking to make your life easier searching for that busy yet satisfying work at home job, great at data entry and multi-tasking, love to deal with people from all different places, fast, efficient, honest and reliable with a can do attitude would only be a few of my best qualities. Let me be the one to help you out today!!
Minimum Hourly Wage: 11.00 (negotiable upon task) I enjoy working with customers/clients and providing the very best service on an individual basis. Solving customer concerns and providing solutions in a quick and efficient manner is very important to me. I have several years of customer service experience both in phone calls/e-mail/live chat. I have also floor walked as a Resolution Specialist (assistant manager) in a call center assisting agents and coaching them on how to improve their service to clients. When a customer concern escalates, I am able to immediately identify the issue and resolve the client concern immediately.
I have over 7 years experience in Office Administration, Customer Service, Call Center and Business Account Management in the telecommunications sector.
I am Customer Service Specialist with over fifteen years of experience. I have extensive experience working in contact centers, real estate offices and customer service positions., My goal is to assist small business owners, entrepreneurs and independent contractors with their day-to-day business or specific projects at an affordable price. I will immediately take the first steps to provide you with efficient support that free you to focus on your clients so that you can achieve the success you desire.
Coordination of Logistics and SAP managed all internal and external logistical movement within a project. Excellent knowledge of Telecommunication and Network Systems 10 years of experience providing customer support in busy call center environment Ability to handle a large number of clients on a daily basis and provide effective resolution of their query and problems Advanced Help Desk Support for problems and service request related to agency-support PC/Hardware, software Knowledge of remote desktop connections, associated with remote assistance.
LOMA (Life Office Management Association) FLMI Level I: Insurance Fundamentals Certificate Holder. Has more than 5 years working experience in insurance, customer service, data entry, transcription, disbursement, and case handling. Knowledgeable with Microsoft applications (Word, Excel, Powerpoint). Has qualitative and quantitative research experience. Knowledgeable in handwritten transcriptions. I am efficient and productive with tasks at hand. Very keen to details and is responsible. Manages work effectively and finishes tasks on time. I am very amiable, hardworking, and efficient.
I never write a proposal for an opportunity unless I am 100% confident I have the skills and ability to complete the job based on YOUR needs and requirements. As a client, you will always know who is working on your projects, given updates daily, (depending on the job, perhaps several updates per day), encouraged to message or Skype at any time and treated with the utmost respect. A go get'em attitude, easy to work with, enjoy the interaction and sharing of ideas, down to Earth, yet professional. As a client, you and your projects are given top priority. Detailed, extremely organized, time management is my best friend, I welcome and encourage open communication and the end results- a satisfied client who is thankful he or she decided to take a chance and choose me as a provider.
Native French speaker with several years living and working experience in the US and Japan. I do quality work for a reasonable fee. +10 years of expertise in translation and teaching.
For more than a year working as a customer service representative I have been awarded as the Top Advisor and Top Sales Agent for three consecutive months in one of the well-known call center here in the province. I am also a person with strong analytical ability. I have been working in the industry for more than a year now. I have had develop a wide range of skills when it comes to answering the customers concerns. I have been part of the Clients Choice Awards in providing the Best Customer Service.
We have a dedicated teams for each specialization, with our support service you will get complete peace of mind, our support services are tailor made according to clients requirement. The services are available at pocket friendly price, we respect privacy and our company helps in keeping your data safe, we cater to varied needs of the client.
I am a Customer Service Professional with experience of working for some of the UKs biggest telecommunication providers. My time within a customer service environment has enabled me to develop my data entry, customer relationship management, and sales skills. I am looking to move out of this field into media production; specifically video and sound editing. And, as such I am looking to the skills already developed to fund this change.
An experienced and dependable administrative professional offering an array of office skills and a high level of proficiency with Microsoft Office Suite programs. An ability to work independently with little direction, along with reasoning skills and critical thinking have allowed me to excel with juggling multiple tasks and meeting strict deadlines. I am highly organized and detail oriented and strive to provide the best service experience to my clients. I have experience with customer service, collections, data entry, database management, project management, web research, data collection, written and oral communications, email management, document editing, social media marketing, accounts receivable, non-profits,online event management systems and multiple CRM systems. My home based office is a fully functional office and allows for a flexibility in the days and hours available and given the opportunity, a valuable asset to you and/or your organization.
Self-motivated call center professional with solid in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy provide the customer with an efficient and positive experience. An energetic employee with a consistent track record in meeting productivity targets in all areas.
Knowledgeable in all areas of customer service, technical support, help desk operations, and manpower recruitment (IT and non-technical recruiting). More than 8 years of corporate and freelancing experience in the following areas: - Email/chat/voice Technical Support and Customer Service - Remote desktop support and computer tune up - Web Design manually coded HTML and CSS, CMS like Wordpress and Google Sites - Professional writing (web content, articles, technical writing, blogs, manuals, user guides and training coursewares) - Administrative duties (online research, data entry, report creation, search engine optimization, manpower recruitment, etc) Highly proficient with office productivity tools: MS Office 2003/2007/2010 Suites, MS Windows 8.1/7/Vista/XP, MS Outlook, Open Office, etc. Comfortable using web-based applications such as Google Docs, Dropbox, Skype, Zendesk, Salesforce, Wordpress, online recruitment sites, search engines, web directories, and social networking sites.
With my extensive knowledge, experience and proven track record in B2B, Appointment Setting and Customer service, you are assured to receive exemplary outputs. Give me an opportunity and your expectations will be met in a fair priced high quality work!
To enhance efficiency and achievement of objectives in an organization through the skills, training and experience gained by human resource and customer relations practised through the years.
Administrative Assistant /Secretarial / Email Support / Live Chat / VA Social Media / Researcher / Data Entry / Website Functionality Testing / Software Testing / Website Moderation / Project Management System / Data Conversation / Data Collection / PDF to Excel / Image to Excel / Word Typing / Document Management / Office Management / Google Web Research / Bulk Mailing and the like.