Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
My objective is to obtain ongoing employment within the business field, with an employer that seeks a professional who is dedicated and hard working. My organizational skills along with my self discipline allows me to provide quality results with minimal supervision. I live in the Central Time Zone with and I have a flexible schedule. I have a work station set up to handle any work assignment. I also have a dedicated, quiet environment to perform my duties with no outside disturbances. In addition, I can oversee screening, hiring, training, and assisting in all aspects of creating a team of your own to achieve your goals of success. Im driven and I want to succeed along with you.
Graduated in Business Administration, used to multitask jobs, English to Portuguese translations and vice-versa, review of websites and documents, Virtual Assistant, Researches, Administrative Support, Data Entry, Customer Service, Excel Spreadsheets. I can do freelancer long term and homebased jobs.
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
SkyLight Asia specializes in providing cost-saving data entry, transcription, customer support, medical billing and coding, and other administrative services to customers in the US, Canada and the UK for nine years now. Our roster of services include: - data entry or encoding - medical and business transcription - customer support (phone, emails, live chat) - medical billing and coding - bulk mailing of marketing materials - spreadsheet and database creation - word processing - document conversion - internet research - article writing and abstracting - data mining - accounting - translation - art illustration - and so many other administrative and technical tasks that can be outsourced.
I have 17 years experience as a Virtual Assist, Data Entry/Customer Service/Administrative professional.Recognized for integrity, strong management and leadership, follow-through, and interpersonal communications. I can handle your every day task both business and personal I have extensive data entry experience, converting PDF files to excel or any other format. I am experienced in MS Office including MS Word, Excel, PowerPoint, etc. I have extensive experience handling customer support, phones, emails and live chat. No task is too large or small... Don't have the time... I do! I am available as a personal virtual assistant 24/7 365 days a year. Traveling is not a problem.
Ranked #2 out of 156,108 Admin Professionals on Elance! With over 15 years of experience in Management, Public and Customer Relations, Training, Sales, Operations, Project Management, Administration and Writing, I am confident that I can provide the caliber of service you desire. I have served as a Virtual/Personal Assistant and Project Manager for individuals and companies for over 10 years. This is my career and my passion, and I invite you to see how I can quickly become an immediate asset to you and your team. Why settle for less?
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
I am a competitive customer service representative with more than 8 years experience. I worked with some prestigious call center companies in Philippines. I handled American and Canadian companies. Few accounts that I worked with were, Microsoft, Dish Network, Dell USA, Telus, Bell Canada. With my 6 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 6 years. I am willing to undergo series of interviews and assessments.
Customer Oriented, Fast Learner, Adaptable to changes, Proactive, Management Skills, Good Communicator
A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff
I have 6 years extensive experience in this field. Due to my enthusiasm and commitment in customer services career, I have the ability to become a central member of your team. EXECUTIVE SUMMARY ? Strong Interpersonal communication skills. ? Problem analysis and problem solving. ? Organizational skills and customer service orientation. ? Adaptability and ability to work under pressure.
DOS is a BPO firm based in Lahore, Pakistan currently offering Customer Support, Admin Support and Content Writing services to clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 3+ years. Our core competencies include: - Customer Support and Call Center - Administrative Support - Content and Blog Writing We pride in on time delivery of high quality work and client satisfaction is our main priority! We do what we are best at and always do it right ! Contact today for free, no obligation quote.
My expertise is Customer Support via phone and online chat. I have over 6 years of experience handling inbound support, customer complaints and retention, as well as email support and tickets. I also have over 2 years of management experience where I was responsible for training and leading a team of exceptional customer service agents. I have used numerous programs during my career, including Zendesk, Salesforce, LiveOps, LiveChat, and Chataroo. My superior customer service skills have been acquired through call center, retail, internet and the hospitality industry. Some of my other talents include data entry, transcription, internet and library research, and expertise in MS Office 2013 Pro.
Ranked 4th out of 297,226 freelancers in Admin Support and 13th in sales category out of 3728 service providers. Completed more than 1057 Projects with 4.8/5 rating and 720 positive ratings.We have a repeat rate of clients for about 20%.
I am an experienced Customer Service Representative. I have worked for nearly 7 years in the Business Process Outsourcing industry, providing assistance to US and UK customers. I have also have exposure to UK culture, having studied there for 2 years. I am adept at handling customer concerns, be it chat or email. I have also polished my grammar and writing skills when I worked as a Snippet Writer for Thumbtack.
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a Customer Support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and level headed, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
FOR ME THE CLIENT IS KING, so your satisfaction is my top priority !! In my last year in Marketing and Communication at the University of Mulhouse in France, I have 5 of years experiences in Virtual Assistance, Customer Service and Internet Marketing. Third year working in Elance and Upwork (Odesk). More than 700 hours in Elance. Ranked top 30% in the Customer Service, Social Media Marketing, Call Center Skills, Computer Skills, Phone Support and Email tests (go to skills bellow for more info) Also efficient in Data Entry, (French/English/Spanish) audio/video transcription, Proofreading, Writing, French/English/Spanish Translations, Web Research. Excellent fluency - both written and verbal - in French, English and Spanish. Proactive, fast learner, reliable. I am very serious and proactive. Independent, competent and professional, I can perform a wide range of services; provide a high quality work with a quick turnaround.
Understanding the Market and Clients Needs! We will represent you and provide professional high quality services for you and your clients.We recognize your brand and having a high level of professional is essential to you building a strong client base. Understanding the real estate market and truly listening to our clients demands are how we excel in providing exceptional services to our internal and external partners. Our company also understands the real estate market. In fact having a competent staff is often the key to maximizing profits and production. Offering premium services all the way from logo creation, website building, underwriting as well as outbound/inbound contact centers and more.We allow the small business owner and those working on a budget to convey a professional and corporate experience even if you are a sole proprietor. Give us the opportunity to represent your brand and well will not only meet, but we will strive to exceed your expect
I am a dynamic, highly motivated professional with over 16 years in the customer service/administrative field as well as management, operations, and sales. I have worked in customer service management for 10 years running daily operations with exceptional communication in customer relations and up sales I have the strong ability to work independently or as a self motivated worker who is part of a team. I have handled a large volume of incoming customer calls, resolved customers conflicts in a professional manner, sold a large volume of products and took multiple orders. I have managed billing and charge backs for clients. Freelance writing is a passion of mine. I produce original, unique, interesting articles. I am excellent at research and web content! Feedback for: Tina B. Job Status Complete - Jun 24, 2013 Rating from Skinner_Team2013 5.0 "Very happy with Tina's work. She took the subjects given and flew with them exactly how I wanted her to!
A great Experience in customer service including email handling, chat support, inbound and outbound calling. I can assist you with answering services, technical support, lead generation, data mining & collection, sales, marketing, appointment scheduling, product technical information, e-mail support, help desk, toll-free response and order processing with low cost and best quality.
When it comes to delivering exceptional customer service results I am definitely the one who can provide training to ensure that your team is well equipped to began handling customers appropriately.
A True Virtual professional since 2003. Started while in Real Estate, to generate leads. Through my efforts I eliminated floor time and became successful. Now I have a strong social community, all organically grown since 2006. They are my passion that also brings an income. Let me brand you. For $20 a day, become socially relevant. I will brand you, update your accounts (up to 3) daily and provide content. Build your social following, build your customer base. I am also experienced in Target and re-target marketing. These two sites will give you the bones of my experiences online: https://www.linkedin.com/in/iaskaren https://klout.com/#/iasKaren A professional, pleasant voice, innate organization skills, a positive attitude and a love of work for myself. I have extensive experience with most virtual tools and explore new tools and products daily. I am US born and raised, with a degree in education. I am a proud and passionate problem solver.
Customer Service is my best skill. I have been in the call center industry for more than 8 years. I am great at resolving and handling customer issues. I always make it a point to exceed customers expectations. I handled different accounts and worked with a different type of people and different type of problems and was still able to perform at my best and deliver good quality service.
I have been a freelancer since 2010 working through different freelance platforms. My working experience: -Working as customer support while using the following tickeing systems: Digital Support Express and Help Scout -Receptionst and later on a manager of reception for a website that provides legal help online (I have implemented an online schedule/roster that was accepted as a good tool as everyone was aware of the changes in the shifts instantly. I was checking if everyone was coming on time and I was hiring new staff) -Customer Support Represetative for a language school -Customer Support Representative for a company that sells digital books online (providing general and technical support to users that have issues downloading a product and issuing refunds) -Writer for a wedding blog called Glamthings.com -Customer Support Representative for a store on Amazon
Six Twenty One Consulting Group LLC is a customer service and public relations firms. Our motto is "You Create and We Communicate". We're a 100% U.S. based BPO provider. We are open 24/7 only closed on Christmas day. We help companies save money, increase profits and improve their customer service experience. The quality of our calls is unmatched. SERVICE ? DRIVEN CUSTOMER SERVICE PROFESSIONAL Quality/customer service focus to achieve organizational success; strong leadership skills PROFESSIONAL SUMMARY Achieved customer service and quality goals, positively impacting business performance. Provided successful swift resolution to customer complaints, ultimately repairing trust and winning loyalty.
I am proactive, always bringing new ideas for our line of work. I have always worked with dead lines and goals. I always work with objectives and with real goals to be achieved. I am very efficient, creative, proactive and resourceful person, always bringing innovating ideas to the my line of work by implementing tools that will allow us to follow up, call and retrieve in real time messages and tickets from our customers and clients, also, these tools will allow us to watch over about what?s the team doing and how are they doing it in order to localize problems and improve our the efficient of our work. On the other hand, I had a great experience working with Passbeemedia (Plano Texas), I was the project manager and my tasks were to keep up with our developers, customer representatives, customers, tickets, in order to improve the impact on our clients and deliver a great work; I had to handle Passbeemedia Forum, use team viewer to set-up all our representatives software and ev
I worked as a Virtual Customer Care Manager, Virtual Assistant, Customer Service Representative, Appointment setter, HR executive, Virtual Telemarketer, and as a Bar attendant/Service crew. Those are my expertise field/skills that made me able to handle work related stress and to be an excellent satisfaction provider to our customer. I'm very Professional when it comes to my clients and to our customer, Communicate effectively with my clients, informing and updating them regularly to guarantee that sales and customer objectives are met. It's very important to me to earn the trust of my clients, and to create a positive reputation. As long as the company feels like I?m contributing and as long as I continue to develop and grow, I can see myself in a career like this one. Very simple, As long as I'm happy and I'm helping other people I will pursue and I'll never stop.
?Florencia is fantastic to work with, easy to communicate with, she delivers high quality work and in a timely manner. I will definitely be hiring her again.? ?I wish I could clone Florencia so I could have 10 more employees just like her. She's been a dream to work with.? ?Florencia has done an excellent job for us over a long period of time. The quality of her work is consistently high [...]. It's a pleasure working with her and we will continue to use her services going forward.? This testimonies come from my Elance Profile References. I consider myself a problem solver and fast learner freelancer, since I can adapt quickly to work in any Industry. With a diverse job portfolio and experience in Admin Assistance, Research, Time Management, Leadership & Organizing, I offer excellent quality work for a fair price. Let's talk about your needs. You'll not regret
Currently working in eSourcing for UK/US company for Spanish and British clients-mayor companies. Excellent customer service support and internet/ data researcher ( english, spanish). English to spanish translation and vice versa. Efficient, reliable, fast learner. Excellent academic background in linguistics. I also sell designer shoes and clothes on ebay and translate ebay listings from english to spanish. I can do detailed reserach for you when necessary. I previously worked as a bilingual customer care agent: english/ spanish (remote, online) for the US based company offering a proper solution to clients via e-mail and phone calls and entering and processing the customers register information. In some cases I was asked to complete detailed internet / phone research. I also worked as a bilingual (english/ spanish) customer support representative for a fast growing multinational media company located in the US
TransForm Solution is an ISO 9001 and ISO 27001 certified outsourcing company. We are the leading, highest-rated provider of admin support, virtual assistant services, customer support and e-commerce solutions on Elance. We are proud of the fact that most of our first-time customers become long-term partners and highly recommend TransForm to their colleagues and business partners. Our Key Differentiators: ? Our history and longevity ? We?ve served our customers on Elance for over 13 years ? ISO 9001:2008 Certified ? Committed to total quality management and customer focussed ? ISO/IEC 27001 Certified ?Internationally recognized security best practices ? Our Verified credibility - D-U-N-S? registered ? Our client satisfaction and longevity ? Our top clients have been with us for over 9 years ? Our client reviews and project history ? Our ratings highlight our commitment to quality and customer service ? Members of IAOP, NASSCOM and IACC
Working as Online Researcher
I strive to provide the highest quality personalized support to a company, utilizing my strong organizational, analytical, computing, coordinating, and interpersonal skills. I am bilingual Spanish and English. I welcome learning new processes/working styles to complete tasks, learn skills and software.
Top 10 Australian Individual in Admin Support on Elance. What do you want? 5 star service. When do you want it? Now. Then look no further, because you've found it! I am a professional looking for part time work, generally after Australian east coast business hours, however I can also assist during business hours in some cases. I have over twelve years experience in customer service and have fantastic communication skills (both written and verbal). This is something I pride myself on. I am a native English speaker and and will respond to any queries within one business day. I have experience booking travel (flights, car rental and accommodation). I regularly travel, and have completed a gap year trip, as well as many 2-4 week holidays. I also have experience in Microsoft Word, Excel, Powerpoint and Publisher as well as some experience in Photoshop. Please contact me for further information or if you have any questions. I look forward to working with you soon!
My background in Customer Service and Support would enable me to be a valuable contribution to your company. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. Started to manage a team and projects since 2007 up to present. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I feel confident that I have what it takes to hit the ground running and strengthen your organization.
I am a dedicated self starter working on Elance full time from sunny Florida, USA. I stepped out of the rat race to help people just like you with projects big, small and everything in between!. Each of my projects get specialized, personal attention to detail in the most efficient manner. I hope to open a dialogue with you to find out what you need and accomplish your goals, YOUR WAY! I have worked with many businesses for over the past 4 years, virtual assisting, content writing, marketing, SEO, social media marketing, CMS management, PPC management, data entry, Microsoft Office management, internet marketing and research, blog commenting, customer service and call center work. Let's connect! Daniela P
Experience: 15+ years Administrative Assistant 8 years Telecommunications/Inside Sales Data Entry Project Management Customer Service Assistant Manager - Sales Microsoft Office Calendar Managment
With over 7 years of experience in the field of Telemarketing and Customer Service, I have worked with the finest BPO companies and held key roles such as Quality Assurance Specialist, Sales Verifier, Appointment Setter and Outbound Sales Representative Level 3. These enhanced my skills and expertise which helped me deliver excellent and quality service to clients that I have worked with and will be working with in the future. I've also handled numerous campaigns ranging from Telesales - Cold Calling, Warm Calling, Order Entry and Customer Service for UK, US, and Australian Telco companies both consumer and business accounts. I'm looking forward to be of service to deliver the tasks expected and help in the success of each project I will be working on.
We are an experienced team of professionals having more than 9 years of experience in delivering high quality Virtual Assistant services, Technical Support, Site Administration etc. We are good at multitasking and can manage multiple projects at one time without overlooking the excellence. If you are still putting in extra efforts in all the above mentioned activities, hire a virtual assistant and have him do it for you. This will save your time to think for your business growth. Countless number of people have earned high benefits after they hire our Virtual assistants. Some of our renowned clients include- Virtual Assistant Services- http://www.rockstargroup.co.uk/ http://www.qccgroup.com/ http://www.physiouk.co.uk http://www.stylepartylove.com.au http://www.twdpilates.com.au/ http://fiitinternational.com.au/ SEO- 1) http://topclasswindscreens.com.au 2) http://evacdirect.com.au 3) http://sales-consultancy.com 4) http://superdomains.au
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
Motivated and committed to deliver quality work in an efficient manner. Strong work ethic and organizational skills to better provide you with exceptional support. As an Administrative Assistant, who has worked over 4,000 Elance "Lifetime" hours, I utilize my skills to help build a good working relationship with my clients. I am detail-oriented, self-disciplined and reliable. Your complete satisfaction is what I will always strive for. I provide a quick turnaround on projects and take great pride in my work. I am willing to sign an NDA if so requested.
My main life objective is to be productive with my talent, skills and experience. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I have been in the call center industry like all my life after college and since then, all I want is to improve and enlarge my experience in this industry.
I have a variety of interchangeable skills that I have developed and improved upon throughout my career. I am self-motivated and proactive with the ability to professionally negotiate with both internal and external customers. I always pay great attention to detail so as to adhere to legal and company mandated deadlines and requirements. I have excellent time management and organizational skills and can work effectively under pressure as well as multi-task. I ensure I keep up to date with technological advances and the way business is conducted. I am expert in Microsoft products including, Excel, PowerPoint and Word. I have extensive experience in data entry, proof reading, creating policy and procedures manuals, PowerPoint presentations, budget control and planning, following regulations as well as creating mailings, faxing, scanning and scheduling.
Experienced Recruiter and Technical Marketing Specialist worked for 3 years in multinational firms My expertise lies in Recruitment, Customer Services, Virtual Assistance and Account Management
I would like to be able to practice my ability in the field of sales and customer service. As a self-starter whoÂs already had some strong experience as a sales agent and customer service representative. My greatest asset is being bilingual which can be use as a double-edged sword. My previous job experience include Debt Consultant, inbound sales for Sprint, virtual assistant for U.S. Cellular, lead generator for Real Estate and outbound sales for Medical Life Alert just to name a few. I have my skills that I can use to help any company grow. I would like to be tried out for the job to show you my skills. I look forward to hearing from you as soon as possible to arrange a time for an interview. Other Attributes: Cold Calling, Data Entry, Email Support, Retention, Excel, Word and MS. Regards, Maria Pichardo
Confidential and Customized Admin. Services, Forward thinking and Intuitive; with fifteen years of election campaign and office management experience. I have held leadership roles with non-profit, community coalitions and strategic planning groups, while grant writing, and fundraising. Smart and organized, are words which best describe all of the services offered. As a successful small business owner, I understand the importance of setting goals to build a world class organization. I will provide the hard work and desire for excellence, I will be there when you need me most! Specializing in: Email correspondence, Telephone Etiquette, Internet research, Ad Campaign and Design, Opponent research, Excel Spreadsheet Design, PowerPoint Presentations, Travel and Event Planning.
Proven Track Record, Native US English Speaker. I am a motivated, meticulous hard worker that takes pride in each task I commit to from beginning to end. With a background in advertising/social media, data entry, real estate, and accounting along with a magnificent home office I am ready to move full speed ahead with your project and guarantee to delight you with my turn around time and detail to the specified task. I'm sorry, but I am unavailable for telephone work. Data Entry, Social Media, Word Press, Sales Force, Constant Contact, Zen Desk, Hootsuite, Twitter, Facebook, Mail Chimp, Customer Service, Virtual Assistant, Typesetting, Mass Mailings, Travel and meeting planning and so much more. US Native English Speaker Allow me to assist you with your business needs. See my website at brandyb.weebly.com for more information.
I have been working in customer service field for the past 5 years. I love this job and enjoy doing it. I have used multiple customer service platforms like, Zendesk,and desk.com. I became very professional in Email Support and etiquette, Help Desk and Ticket Support. I have also worked in order processing, refunds, sales, marketing, product management, pricing, and translation. My base experience was with www.gilt.com where I learned to do multiple tasks related to customer support. I have improved my skills afterwards working as a freelancer with limitededitionsksa and badals.com. I am seeking opportunities in customer service field, email support in specific, and looking forward to improve my skills to be a customer service team manager one day.
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
I?m a Virtual Assistant with more than 5 years of experience in satisfying the client on a very wide expertise area. www.ricardojferreira.com Services Provided: 1. Help Desk / Ticket Support 2. Live Chat Support 3. Inbound Phone Support 4. Outbound Phone Support 5. Front Office 6. Back Office 7. Digital Image Support 8. Lead Generation I offer a customer service on several complexity layers going from handling basic issues to complex issues or team management. All services provided are based on my real on the job experience (Email, live chat, help desk/tickets, phone outbound and inbound. My native language is Portuguese but I'm fluent in English (technical level 3 English) My base training was on computer programming. I am available to work on different time zones and for at least 40h per week. Previous Experience: 1. Owned a photography shop 2. Worker with a large team of photographers 3. Worked on insurance sales 4. Managed an insurance
Sage, as the name suggests, knowledge gained from experience, we literally live by the name, Sage BPM puts that knowledge of Business Process Management in day-to-day actions. We provide high quality services and solutions that add value to your business. We provide with tailor-made solutions to suit your business needs. Sage BPM is an expert in developing versatile solutions that high quality and on-going performance benefits for our customers. We cater to start-ups, small and mid-size businesses in the e-Commerce, Media, Travel, e-Learning and Market Research sectors. Sage BPM have a skilled leadership team having international experience in the e-Commerce, Internet-based back-office solutions, U.S HealthCare and Market Research while working for companies in different geographies, mainly the North America, the United Kingdom and Australia. We help clients improve business functions, reduce timelines, enhance quality and improve sales while reducing costs.
A Versatile and Reliable Virtual Assistant and among the Top Freelancer of Upwork (formerly Odesk.com) and starting a Very Good Reputation here on Elance. Can provide 100% Customer Satisfaction and have proven track record both on Elance and Upwork.
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
Our Knowledge ... Your Edge ... Your Business ... Our Passion Audigold Virtual Services is a virtual services company that offers you much beyond cost arbitrage and out-sourcing. We partner with our clients and always help improve business process with cost optimization and productivity maximization. Transparent communication and proper expectation setting is our USP. We never commit beyond capacity and do not believe in compromising quality for volume. Starting from a start-up to an established MNC, all get equal importance and attention in our organization. We believe in strict client confidentiality and do not indulge in unethical employment practices. The assurance that we bring to the table for our valued clients is of dedicated, passionate, quality deliverables and complete dependability. Feel free to reach out to us via Elance, Odesk, Freelance, Vworker, Phone, Email and Skype to know more about out services!
Motivated, self-managing, teachable, and detail-oriented individual who loves working with people, organizing, and doing project management. I have over ten years of experience working in customer service. Through each experience I have learned to be positive and think quickly to ensure tasks are done correctly and pleasing to the customerÂwhether internal or external. With experience as both an admin assistant and a grant manager, I have spent time working with Microsoft Excel and the rest of the Microsoft Suite managing and reviewing budgets, editing and formatting documents, and creating reports. I also coordinated schedules, arranged catering, and planned travel itineraries within budgetary guidelines for staff and outside contractors. I have assisted with data input regarding health insurance, education, and personal information of employees. I am able to complete clerical tasks efficiently and organized.
Customer Support:: As a previous real estate professional I was schooled in Ethics Law for the State of Alabama. Customer Service: As a Tax Support representative at www.turbotax.com, I took calls and resolved customer issues in the Turbotax Software. Background in engineering, home construction,plumbing, and heating and air conditioning. Background cattle and poultry farm.
I am a dependable, professional Executive Assistant, and utilizing my expertise will allow you to use your time more effectively. I am reliable, hard working, efficient, and self motivated with strong organizational skills. I am proficient in the following: MS Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) Bookkeeping and Payroll Processing Adobe (Photoshop, Acrobat, Dreamweaver) Quicken Quickbooks and Quickbooks online Peachtree Dropbox Evernote Infusionsoft Constant Contact iContact Social Media Marketing LinkedIn Profile Creation and Management Recruiting Email handling Travel Arrangements Zendesk Genesis Medical Billing & Coding
I'm the competence and character that employers and entities look for. I'm a Senior Trainer for a BPO company for more than 6 years now. I'm good at teaching Oral and Written English Communication Skills, Customer Service and Phone Etiquette. But more than these, I am self-driven and results-oriented. The indelible passion for what I do sets me apart from everybody else. Try my services and attest to this.
I have eleven years Customer Service experience, I am hardworking, result-oriented, goal-oriented, team player, honest, and keen to details.
I am a results-driven business professional, with over twenty years worth of experience and success in driving, operating and maintaining a successful, professional business platform for continued growth; handling each task small and large with care and completeness. Whether you are needing a professional administrative assistant, an excellent retention building customer service representative, timely professional transcribing done (80 WPM), by audio or video with a 24 hour turnaround, business emails answered or blogs created, research, content writing, accounts payable, accounts receivables, payroll processing,accounts reconciliations, business documents completed, travel arrangements, software quoting for sales proposals, or an insurance professional. I can handle these tasks for you with care, thus giving you a peace of mind knowing that I am on your team to bring you, and your business success and continued growth.
"Karen Braschuk is a "customer delight specialist" in the truest sense. Her warm tone and sincere empathy is clearly demonstrated each time she assists a client over the phone or online. She immediately puts the client at ease and zeroes in on their issues by listening carefully to their concerns." - DarryllAMP "Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!" - MMLNESC "First time using this contractor. GREAT job. Highly recommended for others who are looking for great transcription work. Very professional, quick to respond, and accurate work. Will def use again!" - dmanshoory
I have over 7 years experience in Office Administration, Customer Service, Call Center and Business Account Management in the telecommunications sector.
I am Customer Service Specialist with over fifteen years of experience. I have extensive experience working in contact centers, real estate offices and customer service positions., My goal is to assist small business owners, entrepreneurs and independent contractors with their day-to-day business or specific projects at an affordable price. I will immediately take the first steps to provide you with efficient support that free you to focus on your clients so that you can achieve the success you desire.
I have 7 years experience in Customer Service in a call centre environment. I have handled roles in Office Administration, Billing and Collections, Event Management, System Testing, Airline Baggage and Ticketing & Mobile Billing. I have managed special assignments, projects and escalations with the companies I have worked for.
I have been trained to work with customers and you can trust me to satisfy your customers with good service which will ensure repeated business. You should hire me because I will deliver quality service.
I am confident that i am uniquely qualified to be a customer service representative because I am an excellent listener and communicator and I can make any customer feel respected and comfortable. My three years of experience and seven jobs in the customer service field have enabled me to develop the skills and expertise required to excel at any job in the field. My English grammar and speech are flawless and I also have a good understanding of US culture and etiquette from my personal experiences and employment with US and Australian based companies. I would love to be an asset to your company!
Understand the purpose and the rest will work well, companies want efficiency and dedication to all the customers internal and external and I have the skills with more than 10 years of customer service experience in retail, call center and manufacturing environments. I have excellent skills in Microsoft office, Internet savvy, and a self-professed, I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
I have been working in the BPO industry for over 6 years, I have undergone extensive customer service training and I believe I am the perfect candidate to get the job done. I am a multitasker and I make sure that the job gets done in a timely manner. I was also previously an Operations Manager for a Language Training Center here in the Philippines and was able to manage an office with around 9-15 staff. I have attended seminars here in the Philippines and abroad which enhanced the way I handle work and my staff.
I am computer literate. A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge in customer service, and office procedures,having over five years experience in doing customer service, data entry at my previous job. I am a quick learner who can absorb new ideas and experienced in coordinating, planning and organizing a wide range of administrative activities. Hence approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with employers and customers. Able to use my own initiative and works well under pressure.
I want to have a dynamic and challenging Job where I can learn and outgrew myself. My Previous experiences have groomed me to learn about the importance of Customer Service and Technical Support. and How to Sell without Compromising Quality Service, I have also learned about how important it is to be polite to the customers and how far a simple Thank You and Please goes as far as satisfying the customer is concerned. I am passionate about technology and love learning, especially if a challenge on a project was presented on me. I am confident that I can utilize more than 6 years of experience in Customer Service alone which I contribute towards a future growth of the project I am employed for. Apart from the above, I have also learned the importance of time management, service level agreements and business continuity.
Seeking a customer service or technical support position, in an organization where my skills and experience could help in streamlining daily office functions, and enhancing awesome customer service. Experienced in technical support, providing all facets of identify and resolving technical issues such as troubleshooting of computer I am very experienced in using Microsoft Office 2013 Software, Zendesk Software, Adobe Suite Cloud Software, Citrix Platform Software, Netmeeting teleconference, and internet research via Google and Microsoft Bing.
I am certified in Customer Service and I have an International computer drivers license. With over seven years of Call Centre experience in Customer Service, telemarketing, outbound Calling, Inbound Calling, Data Entry, Lead Generation etc, I am presently working full time on Elance. My aim is to meet the expectations of my clients by providing reliable and quality services through dedication to being outstanding. I believe that I have the skills to provide high quality services. I take a particular approach to each job and to satisfy my clients requirements. I work in a tmely fashion and within my client's budget, yet still providing a great service. Once you're satisfied, I consider it a job complete.
SPG Infotech is one of the top providers by Elance in the Admin Support category . We started in the year 2000 with a single view to provide complete IT solution and service at the most affordable price. It is our great pleasure to announce that we have fulfilled our aim and today our customers trust us for our timely delivery and high quality work and at a very competitive and affordable rate. Our team members have strong backgrounds and experience in the field in all aspects of administrative job and design skill. We strive not only to achieve what you have visualized but also improve that vision by incorporating into your projects IT solutions that are must in today's world. We will be there with you until our work match your idea and the work is only over when you are completely satisfied with it. We are professionals but not at the cost of losing our HUMAN TOUCH. Your project is not just a work for us but a challenge to see how we can best use our abil
As a committed individual, I undertake all my assignments seriously and tackle problems promptly. I am proficient in English. I have worked with multinational companies where I nurtured great skills that would be valuable to your work needs.
Creative Thinkers Virtual Solutions is a group of reliable, self-motivated & passionate individuals whose goal is to go beyond each and every client's expectation. It is our desire to use our expertise, skills, and experience to continue to provide our professional services to a globally diverse workplace.
I am a Customer Service Professional with experience of working for some of the UKÂs biggest telecommunication providers. My time within a customer service environment has enabled me to develop my data entry, customer relationship management, and sales skills. I am looking to move out of this field into media production; specifically video and sound editing. And, as such I am looking to the skills already developed to fund this change.
I have over 20 years of customer service and sales experience, 5 of which are as an Insurance Agent for both General Lines and Life/Health. I have worked from my home office for over 10 years and have a very professional environment in which I work. My background is also in Human Resources and Administration. I have worked in several types of organizations that offer everything from Research and Development to Project Management for a small job. Telemarketing is another position that I have been very successful with and have managed several different telemarketing projects which included the management of a staff of 25 people. I taught phone etiquette as well as how to market and how to maintain a positive attitude. I have received such honors as ranking 3rd in the nation as Field Sales Manager and 1st in my region. I was also awarded the "best" customer service award for the year.
I have over 5 years experience working in office environments, in various fields such as project organization, office administration, the helpdesk / customer service industry and translations. I have proven myself a maestro at everything from project planning, scheduling, workflow optimization, customer assistance, client relations, content creation and more. I hold a Bachelor degree in Anthropology and I enjoy being able to utilize my writing skills in a professional setting. I am passionate about problem solving and possess great research and analytical skills. I possess great communication skills and the experience in the customer service industry collected over the last couple of years has enabled me to develop an approachable, professional and warm manner and has enhanced my ability to utilize tonality and wording in order to create rapport with people from all social and professional backgrounds. My roles in office-based employments have enhanced my proficiency with general
An experienced and professional Virtual Assistant providing an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly. Consistently ranked above top 35 within Elance with 5 star rating and over 2000 hours logged
To enhance efficiency and achievement of objectives in an organization through the skills, training and experience gained by human resource and customer relations practised through the years.
I have 7 years work experience in the BPO industry. I handled US, UK and Australian accounts. Experience with insurance, directory assistance and telco companies. I am fluent in English and I have extensive knowledge of grammar. I have presence of mind and patience while dealing with customers. I have ave in-depth knowledge about the organization for which I am working. I have proper focus while handling or responding to clients. I have good behavioral skills
Support services for IPA's, MSO's, HMO's and Large Healthcare Provider Group Practices. Â Call center outsourcing with online chat support departments. Â Call center setup with dedicated 800 number plus personalized greetings by a professional voice-over. Â Development of policies and procedures for customer service departments. Â Hiring and training of staff for permanent or temporary positions. Â Implementation of customer relations management (CRM) software to improve customer service satisfaction. Â Customization of CRM software, creating auto responses to emails and frequently asked questions. Â FAQs development and management. * Provider Relations * Provider Services * Network Development * Provider Education * QARR HEDIS CAHPS * Care Coordination * Referral Management Services * Credentialing Support * Medical Billing Support Technology and Digital Image - Website and Software Development: Customized solutions for IPA's, MSO's and Large Grou
For the past several years, I have worked in a professional office environment. I am skilled in all areas of office procedures, and I am especially knowledgeable on the computer using Microsoft Office. I am diligent and a hard worker.
Over 15 years experience in the Customer Service field, eight years of which working for the Call Centre/BPO industry focusing on Customer Satisfaction and Transactional Quality in a managerial capacity. I am highly organized, detail-oriented, dedicated and reliable. I offer fair and affordable rate, with high quality outcome. My goal is to provide support and quality service to all your needs by delivering tasks on time and exceeding your expectations.
I am a computer science professional, currently pursuing Master's in general management, with 11+ years of impressive track record in spearheading customer service and call/contact center management initiatives, as well as core competencies in designing and deploying CRM system. I am seeking a senior position in your firm to contribute accrued skills in achievement of mutual objectives.
I have an extensive background in Customer Service, as well as Collections Experience. I have also help many positions as an Office Administrator, as well as an Office Manager. I can help your company achieve their financial goals and resolve all issues pertaining to your customers! I also hold a Bachelor's Degree in Business Management and am highly organized. Professional References Available.
Hi I am Grace Mariz,I am new in Elance but I work in Odesk for months now. I worked as a data entry specialist and web researcher for 5 yrs now.I am Directory Assistant Operator for 411 (Sprint) for 4 yrs now which gives me a very good training in Data Entry Data Analyst Web research and Excellent Customer Service I also did Administrative jobs HR for a private school that I am responsible for applicants interview, employees records like payroll and and students record. My objective is to provide 100% accurate service to my client and give client full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline. So my aim is to deliver a good job in less estimated time. I want to build my career with ODESK freelancing site. I always ready to do your job with great confidence. I always try my best to produce high quality work for my clients
Vivian S. Oates, has more than 25 years of professional experience in customer service and customer care working in both medical and sales professions. I can be an asset to your organization because I am an assertive acheiver, effecient,compassionate,reliable,responsible,motivatvated,competative and I care about my work, and I will care about your work. My SKILLS: Excellent verbal, oral, and written communication skills, problem solver Ability to meet deadlines in a timely manner with attention to detail Skilled in operating multiple phone lines, and various office machinery Accurate typing skills, data entry, and knowledge of computer software Knowledge of medical terminology; for sufficient performance of documents and form preparation and finalization. Vivian the wife of Arthur Oates, is a proud mother of 4 adult children and Grandmother of 9. Vivian, a self proclaimed Life Skills Coach now dedicates her time to encouraging and motivating women and children.
i am an advanced technical support and customer service representative
Worked with strong global players in the outsourcing field. * Leadership profile from a BPO industry: Operations, Quality and Training * Bachelor's Degree in BSBA - Management Major * 9 year BPO experience in Customer Service, Technical Support, Sales, Telecommunications, Finance Proficient in call quality evaluations, coaching and mentoring functions. Prefers non-voice roles. Interested in data entry, management and web research tasks.
I enjoy working on all kinds of customer service and marketing related projects and place great emphasis on time management and high quality. I am also self motivated and a hard worker who focuses greatly on efficiency and getting the job done.
A customer is the KING that is the universal truth in business language. But taking care of a KING is quiet expensive, KING is a KING after all. Well we are the answer for your hurdle. We treat your customers with utter care not just to give a superb customer experience but a bonus customer delight. Yes our service is exclusively to treat your KING as a KING. Off-course you are our customers so we offer the services with rates affordable. ? Inbound/Outbound call support ? Appointment Setting ? Call Answering & Reminder services ? Email Handling Services & Live Chat Support ? Collection Process ? Creating and posting online adverts ? LinkedIn tasks ? Data Entry ? Web / Internet Research ? Database maintenance ? Data sorting & organizing ? Edit & Proof reading ? Presentation preparation ? Calendar and Invitation prep ? Organizing calendar and meetings ? Web designing ? IT Programming & Many More as per your need Sit back and relax, leave the pro?s to handle your n
With 15 years in the Banking Industry and 12 years in Real Estate I have extensive computer and customer service skills. I am very organized and manage my time well. I am a hard working, dedicated, and self motivated individual that thrives on a challenge. I really enjoy working on my computer; typing, returning emails, data entry, research, setting appointments, etc. I am comfortable using Open Office, Microsoft Excel, Constant Contact, Evernote, and many other applications. I am happy to provide any assistance I can, to help you complete your tasks or projects. I am eager and ready to work please, contact me at your earliest convenience. Thank you, Cindy ***I am an English speaking Canadian Citizen, residing in the Kingdom of Tonga***
Looking for Sensible Pricing,Good work,Quick delivery and Quality work? Here I am! I have mastery in Customer Service, Internet Research, Data Analysis and Interpretation, Admin Support, Data Entry and Excel, . I love the challenges of meeting deadlines and ensure that my Clients are delighted with my exceptional work. I am seeking opportunities for Customer Service administrative support,data entry, internet Research, Data Analysis and interpretation skills. I have a keen eye to perfection and deadlines and always strive to bring excellence in everything I do. I also have excellent communication skills, capable of analyzing each situation to identify the best option, an open mind and a willingness to learn that allows me to continually improve my skills. Please feel free to contact me for any Questions
I look forward to prove my skills and become building block for any company
We offer top quality customer support and virtual assistant services to our clients, all over the world!
Over the past 30 years I have done data entry, sales, customer service, writing documents for procedures, trained staff, internet research, and done short sale document gathering. I have also entered products with descriptions and pictures on eCommece sites. My core competency lies in the financial services industry in selling investments, mortgages and loans. I feel my work experience is an asset to any business. I believe in giving 110% to anything I do in work and love helping people. I am very much a team player. I live in Canada with English being my main language.
I am a young, motivated customer service industry professional. I have over 5+ years of experience in customer service call center environments in the following industries: wireless communications, internet and television services, durable medical equipment and patient data management software, medical supply manufacturing and order fulfillment, and directory assistance. I have experience working from home, for a multi-million dollar international corporation that manufacturers, sells, and supports durable medical equipment. I am currently working on my bachelor's degree in Business Administration with a minor in Information Systems.
I have over twenty years experience in customer service doing inbound/outbound, chat as well as email support. I have worked in a call center environment for such high end companies as Xerox, Microsoft, Allstate, Ram Research and Virgin Mobile in a call center atmosphere.. I have received several awards through Xerox and Microsoft due to my detailed customer service skills in problem solving, complaints, order taking, refunds, sales as well as many other issues. I also have strong skills in billing, customer support, editing, data entry, Amazon customer control site experience, supervisory as well as market research taking both in person and over the phone. I am available both days and evenings. I am a disabled American and am available at any time. Give me a try! You will be satisfied. I aim to please my employer and love helping the customer!