Graduated in Business Administration, used to multitask jobs, English to Portuguese translations and vice-versa, review of websites and documents, Virtual Assistant, Researches, Administrative Support, Data Entry, Customer Service, Excel Spreadsheets. I can do freelancer long term and homebased jobs.
Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
I have 17 years experience as a Virtual Assist, Data Entry/Customer Service/Administrative professional.Recognized for integrity, strong management and leadership, follow-through, and interpersonal communications. I can handle your every day task both business and personal I have extensive data entry experience, converting PDF files to excel or any other format. I am experienced in MS Office including MS Word, Excel, PowerPoint, etc. I have extensive experience handling customer support, phones, emails and live chat. No task is too large or small... Don't have the time... I do! I am available as a personal virtual assistant 24/7 365 days a year. Traveling is not a problem.
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
Ranked 7th out of 257,876 freelancers in Admin Support and 13th in sales category out of 3728 service providers. Completed more than 1057 Projects with 4.8/5 rating and 720 positive ratings.We have a repeat rate of clients for about 20%.
DOS is a BPO firm based in Lahore, Pakistan currently offering Customer Support, Admin Support and Content Writing services to clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 3+ years. Our core competencies include: - Customer Support and Call Center - Administrative Support - Content and Blog Writing We pride in on time delivery of high quality work and client satisfaction is our main priority! We do what we are best at and always do it right ! Contact today for free, no obligation quote.
A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff
My background in Customer Service and Support would enable me to be a valuable contribution to your company. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. Started to manage a team and projects since 2007 up to present. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I feel confident that I have what it takes to hit the ground running and strengthen your organization.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a Customer Support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and level headed, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
FOR ME THE CLIENT IS KING, so your satisfaction is my top priority !! In my last year in Marketing and Communication at the University of Mulhouse in France, I have 5 of years experiences in Virtual Assistance, Customer Service and Internet Marketing. Third year working in Elance and Upwork (Odesk). More than 700 hours in Elance. Ranked top 30% in the Customer Service, Social Media Marketing, Call Center Skills, Computer Skills, Phone Support and Email tests (go to skills bellow for more info) Also efficient in Data Entry, (French/English/Spanish) audio/video transcription, Proofreading, Writing, French/English/Spanish Translations, Web Research. Excellent fluency - both written and verbal - in French, English and Spanish. Proactive, fast learner, reliable. I am very serious and proactive. Independent, competent and professional, I can perform a wide range of services; provide a high quality work with a quick turnaround.
?Florencia is fantastic to work with, easy to communicate with, she delivers high quality work and in a timely manner. I will definitely be hiring her again.? ?I wish I could clone Florencia so I could have 10 more employees just like her. She's been a dream to work with.? ?Florencia has done an excellent job for us over a long period of time. The quality of her work is consistently high [...]. It's a pleasure working with her and we will continue to use her services going forward.? This testimonies come from my Elance Profile References. I consider myself a problem solver and fast learner freelancer, since I can adapt quickly to work in any Industry. With a diverse job portfolio and experience in Admin Assistance, Research, Time Management, Leadership & Organizing, I offer excellent quality work for a fair price. Let's talk about your needs. You'll not regret
Six Twenty One Consulting Group LLC is a customer service and public relations firms. Our motto is "You Create and We Communicate". We're a 100% U.S. based BPO provider. We are open 24/7 only closed on Christmas day. We help companies save money, increase profits and improve their customer service experience. The quality of our calls is unmatched. SERVICE Â DRIVEN CUSTOMER SERVICE PROFESSIONAL Quality/customer service focus to achieve organizational success; strong leadership skills PROFESSIONAL SUMMARY Achieved customer service and quality goals, positively impacting business performance. Provided successful swift resolution to customer complaints, ultimately repairing trust and winning loyalty.
I am proactive, always bringing new ideas for our line of work. I have always worked with dead lines and goals. I always work with objectives and with real goals to be achieved. I am very efficient, creative, proactive and resourceful person, always bringing innovating ideas to the my line of work by implementing tools that will allow us to follow up, call and retrieve in real time messages and tickets from our customers and clients, also, these tools will allow us to watch over about what?s the team doing and how are they doing it in order to localize problems and improve our the efficient of our work. On the other hand, I had a great experience working with Passbeemedia (Plano Texas), I was the project manager and my tasks were to keep up with our developers, customer representatives, customers, tickets, in order to improve the impact on our clients and deliver a great work; I had to handle Passbeemedia Forum, use team viewer to set-up all our representatives software and ev
Currently working in eSourcing for UK/US company for Spanish and British clients-mayor companies. Excellent customer service support and internet/ data researcher ( english, spanish). English to spanish translation and vice versa. Efficient, reliable, fast learner. Excellent academic background in linguistics. I also sell designer shoes and clothes on ebay and translate ebay listings from english to spanish. I can do detailed reserach for you when necessary. I previously worked as a bilingual customer care agent: english/ spanish (remote, online) for the US based company offering a proper solution to clients via e-mail and phone calls and entering and processing the customers register information. In some cases I was asked to complete detailed internet / phone research. I also worked as a bilingual (english/ spanish) customer support representative for a fast growing multinational media company located in the US
Experience: 15+ years Administrative Assistant 8 years Telecommunications/Inside Sales Data Entry Project Management Customer Service Assistant Manager - Sales Microsoft Office Calendar Managment
Ranked #2 out of 156,108 Admin Professionals on Elance! With over 15 years of experience in Management, Public and Customer Relations, Training, Sales, Operations, Project Management, Administration and Writing, I am confident that I can provide the caliber of service you desire. I have served as a Virtual/Personal Assistant and Project Manager for individuals and companies for over 10 years. This is my career and my passion, and I invite you to see how I can quickly become an immediate asset to you and your team. Why settle for less?
We are an experienced team of professionals having more than 9 years of experience in delivering high quality Virtual Assistant services, Technical Support, Site Administration etc. We are good at multitasking and can manage multiple projects at one time without overlooking the excellence. If you are still putting in extra efforts in all the above mentioned activities, hire a virtual assistant and have him do it for you. This will save your time to think for your business growth. Countless number of people have earned high benefits after they hire our Virtual assistants. Some of our renowned clients include- Virtual Assistant Services- http://www.rockstargroup.co.uk/ http://www.qccgroup.com/ http://www.physiouk.co.uk http://www.stylepartylove.com.au http://www.twdpilates.com.au/ http://fiitinternational.com.au/ SEO- 1) http://topclasswindscreens.com.au 2) http://evacdirect.com.au 3) http://sales-consultancy.com 4) http://superdomains.au
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
Working as Online Researcher
Certificates: Activation/Restorative Care - PAC RPN, Supervisory/Management , One on One Photoshop / Simple Animation Employment : Director Activation/Restorative Care --facility (8yrs) Other: photoshop , simple animation, HomeOffice: 3 pcs ( windows xp, vista, mac pro) --scanner , fax , graphic tablet --designated office, quiet working enviroment I am polite, courteous, well spoken, mulit-tasker, easy to work with , and willing to learn .... thank you
I am a dedicated self starter working on Elance full time from sunny Florida, USA. I stepped out of the rat race to help people just like you with projects big, small and everything in between!. Each of my projects get specialized, personal attention to detail in the most efficient manner. I hope to open a dialogue with you to find out what you need and accomplish your goals, YOUR WAY! I have worked with many businesses for over the past 4 years, virtual assisting, content writing, marketing, SEO, social media marketing, CMS management, PPC management, data entry, Microsoft Office management, internet marketing and research, blog commenting, customer service and call center work. Let's connect! Daniela P
A great Experience in customer service including email handling, chat support, inbound and outbound calling. I can assist you with answering services, technical support, lead generation, data mining & collection, sales, marketing, appointment scheduling, product technical information, e-mail support, help desk, toll-free response and order processing with low cost and best quality.
A True Virtual professional since 2003. Started while in Real Estate, to generate leads. Through my efforts I eliminated floor time and became successful. Now I have a strong social community, all organically grown since 2006. They are my passion that also brings an income. Let me brand you. For $20 a day, become socially relevant. I will brand you, update your accounts (up to 3) daily and provide content. Build your social following, build your customer base. I am also experienced in Target and re-target marketing. These two sites will give you the bones of my experiences online: https://www.linkedin.com/in/iaskaren https://klout.com/#/iasKaren A professional, pleasant voice, innate organization skills, a positive attitude and a love of work for myself. I have extensive experience with most virtual tools and explore new tools and products daily. I am US born and raised, with a degree in education. I am a proud and passionate problem solver.
Confidential and Customized Admin. Services, Forward thinking and Intuitive; with fifteen years of election campaign and office management experience. I have held leadership roles with non-profit, community coalitions and strategic planning groups, while grant writing, and fundraising. Smart and organized, are words which best describe all of the services offered. As a successful small business owner, I understand the importance of setting goals to build a world class organization. I will provide the hard work and desire for excellence, I will be there when you need me most! Specializing in: Email correspondence, Telephone Etiquette, Internet research, Ad Campaign and Design, Opponent research, Excel Spreadsheet Design, PowerPoint Presentations, Travel and Event Planning.
Top 10 Australian Individual in Admin Support on Elance. What do you want? 5 star service. When do you want it? Now. Then look no further, because you've found it! I am a professional looking for part time work, generally after Australian east coast business hours, however I can also assist during business hours in some cases. I have over twelve years experience in customer service and have fantastic communication skills (both written and verbal). This is something I pride myself on. I am a native English speaker and and will respond to any queries within one business day. I have experience booking travel (flights, car rental and accommodation). I regularly travel, and have completed a gap year trip, as well as many 2-4 week holidays. I also have experience in Microsoft Word, Excel, Powerpoint and Publisher as well as some experience in Photoshop. Please contact me for further information or if you have any questions. I look forward to working with you soon!
Proven Track Record, Native US English Speaker. I am a motivated, meticulous hard worker that takes pride in each task I commit to from beginning to end. With a background in advertising/social media, data entry, real estate, and accounting along with a magnificent home office I am ready to move full speed ahead with your project and guarantee to delight you with my turn around time and detail to the specified task. I'm sorry, but I am unavailable for telephone work. Data Entry, Social Media, Word Press, Sales Force, Constant Contact, Zen Desk, Hootsuite, Twitter, Facebook, Mail Chimp, Customer Service, Virtual Assistant, Typesetting, Mass Mailings, Travel and meeting planning and so much more. US Native English Speaker Allow me to assist you with your business needs. See my website at brandyb.weebly.com for more information.
IÂ´m a Virtual Assistant with more than 5 years of experience in satisfying the client on a very wide expertise area. www.ricardojferreira.com Services Provided: 1. Help Desk / Ticket Support 2. Live Chat Support 3. Inbound Phone Support 4. Outbound Phone Support 5. Front Office 6. Back Office 7. Digital Image Support 8. Lead Generation I offer a customer service on several complexity layers going from handling basic issues to complex issues or team management. All services provided are based on my real on the job experience (Email, live chat, help desk/tickets, phone outbound and inbound. My native language is Portuguese but I'm fluent in English (technical level 3 English) My base training was on computer programming. I am available to work on different time zones and for at least 40h per week. Previous Experience: 1. Owned a photography shop 2. Worker with a large team of photographers 3. Worked on insurance sales 4. Managed an insurance
Am a highly motivated, efficient, dedicated and timely person who is ready to deliver satisfactory results for you. Am experienced in customer service,handling clients in a friendly yet professional manner, Internet Research and Office admin. Your business is my top priority and with my skills i believe i will be a great addition member to your business. Am a quick learner, flexible and honest. Well versed with computer skills. Able to speak and write well in English language. Entrust me with your work and get quality service at the highest level.
Our Knowledge ... Your Edge ... Your Business ... Our Passion Audigold Virtual Services is a virtual services company that offers you much beyond cost arbitrage and out-sourcing. We partner with our clients and always help improve business process with cost optimization and productivity maximization. Transparent communication and proper expectation setting is our USP. We never commit beyond capacity and do not believe in compromising quality for volume. Starting from a start-up to an established MNC, all get equal importance and attention in our organization. We believe in strict client confidentiality and do not indulge in unethical employment practices. The assurance that we bring to the table for our valued clients is of dedicated, passionate, quality deliverables and complete dependability. Feel free to reach out to us via Elance, Odesk, Freelance, Vworker, Phone, Email and Skype to know more about out services!
Sage, as the name suggests, knowledge gained from experience, we literally live by the name, Sage BPM puts that knowledge of Business Process Management in day-to-day actions. We provide high quality services and solutions that add value to your business. We provide with tailor-made solutions to suit your business needs. Sage BPM is an expert in developing versatile solutions that high quality and on-going performance benefits for our customers. We cater to start-ups, small and mid-size businesses in the e-Commerce, Media, Travel, e-Learning and Market Research sectors. Sage BPM have a skilled leadership team having international experience in the e-Commerce, Internet-based back-office solutions, U.S HealthCare and Market Research while working for companies in different geographies, mainly the North America, the United Kingdom and Australia. We help clients improve business functions, reduce timelines, enhance quality and improve sales while reducing costs.
Over twenty years experience in customer service, administrative at executive level, purchasing from China, setting product pricing, quote sheet preparation, Big Box experience, basic Quick Books invoicing and reports, forecasting.
I have eleven years Customer Service experience, I am hardworking, result-oriented, goal-oriented, team player, honest, and keen to details.
I am a results-driven business professional, with over twenty years worth of experience and success in driving, operating and maintaining a successful, professional business platform for continued growth; handling each task small and large with care and completeness. Whether you are needing a professional administrative assistant, an excellent retention building customer service representative, timely professional transcribing done (80 WPM), by audio or video with a 24 hour turnaround, business emails answered or blogs created, research, content writing, accounts payable, accounts receivables, payroll processing,accounts reconciliations, business documents completed, travel arrangements, software quoting for sales proposals, or an insurance professional. I can handle these tasks for you with care, thus giving you a peace of mind knowing that I am on your team to bring you, and your business success and continued growth.
I'm the competence and character that employers and entities look for. I'm a Senior Trainer for a BPO company for more than 6 years now. I'm good at teaching Oral and Written English Communication Skills, Customer Service and Phone Etiquette. But more than these, I am self-driven and results-oriented. The indelible passion for what I do sets me apart from everybody else. Try my services and attest to this.
"Karen Braschuk is a "customer delight specialist" in the truest sense. Her warm tone and sincere empathy is clearly demonstrated each time she assists a client over the phone or online. She immediately puts the client at ease and zeroes in on their issues by listening carefully to their concerns." - DarryllAMP "Karen cares so much about my biz and customers, what more could I ask for? That is what drives her level of attention and excellence in everything she does! She is a star!" - MMLNESC "First time using this contractor. GREAT job. Highly recommended for others who are looking for great transcription work. Very professional, quick to respond, and accurate work. Will def use again!" - dmanshoory
Creative Thinkers Virtual Solutions is a group of reliable, self-motivated & passionate individuals whose goal is to go beyond each and every client's expectation. It is our desire to use our expertise, skills, and experience to continue to provide our professional services to a globally diverse workplace.
I have over 7 years experience in Office Administration, Customer Service, Call Center and Business Account Management in the telecommunications sector.
I have been working in the BPO industry for over 6 years, I have undergone extensive customer service training and I believe I am the perfect candidate to get the job done. I am a multitasker and I make sure that the job gets done in a timely manner. I was also previously an Operations Manager for a Language Training Center here in the Philippines and was able to manage an office with around 9-15 staff. I have attended seminars here in the Philippines and abroad which enhanced the way I handle work and my staff.
I am certified in Customer Service and I have an International computer drivers license. With over seven years of Call Centre experience in Customer Service, telemarketing, outbound Calling, Inbound Calling, Data Entry, Lead Generation etc, I am presently working full time on Elance. My aim is to meet the expectations of my clients by providing reliable and quality services through dedication to being outstanding. I believe that I have the skills to provide high quality services. I take a particular approach to each job and to satisfy my clients requirements. I work in a tmely fashion and within my client's budget, yet still providing a great service. Once you're satisfied, I consider it a job complete.
Seeking a customer service or technical support position, in an organization where my skills and experience could help in streamlining daily office functions, and enhancing awesome customer service. Experienced in technical support, providing all facets of identify and resolving technical issues such as troubleshooting of computer I am very experienced in using Microsoft Office 2013 Software, Zendesk Software, Adobe Suite Cloud Software, Citrix Platform Software, Netmeeting teleconference, and internet research via Google and Microsoft Bing.
I am Customer Service Specialist with over fifteen years of experience. I have extensive experience working in contact centers, real estate offices and customer service positions., My goal is to assist small business owners, entrepreneurs and independent contractors with their day-to-day business or specific projects at an affordable price. I will immediately take the first steps to provide you with efficient support that free you to focus on your clients so that you can achieve the success you desire.
I have 7 years experience in Customer Service in a call centre environment. I have handled roles in Office Administration, Billing and Collections, Event Management, System Testing, Airline Baggage and Ticketing & Mobile Billing. I have managed special assignments, projects and escalations with the companies I have worked for.
I have been trained to work with customers and you can trust me to satisfy your customers with good service which will ensure repeated business. You should hire me because I will deliver quality service.
I am computer literate. A highly resourceful, flexible, innovative, and enthusiastic individual who possesses a considerable amount of knowledge in customer service, and office procedures,having over five years experience in doing customer service, data entry at my previous job. I am a quick learner who can absorb new ideas and experienced in coordinating, planning and organizing a wide range of administrative activities. Hence approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Able to exhibit confidentiality, discretion, tact, diplomacy and professionalism when dealing with employers and customers. Able to use my own initiative and works well under pressure.
I am confident that i am uniquely qualified to be a customer service representative because I am an excellent listener and communicator and I can make any customer feel respected and comfortable. My three years of experience and seven jobs in the customer service field have enabled me to develop the skills and expertise required to excel at any job in the field. My English grammar and speech are flawless and I also have a good understanding of US culture and etiquette from my personal experiences and employment with US and Australian based companies. I would love to be an asset to your company!
Understand the purpose and the rest will work well, companies want efficiency and dedication to all the customers internal and external and I have the skills with more than 10 years of customer service experience in retail, call center and manufacturing environments. I have excellent skills in Microsoft office, Internet savvy, and a self-professed, I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
I want to have a dynamic and challenging Job where I can learn and outgrew myself. My Previous experiences have groomed me to learn about the importance of Customer Service and Technical Support. and How to Sell without Compromising Quality Service, I have also learned about how important it is to be polite to the customers and how far a simple Thank You and Please goes as far as satisfying the customer is concerned. I am passionate about technology and love learning, especially if a challenge on a project was presented on me. I am confident that I can utilize more than 6 years of experience in Customer Service alone which I contribute towards a future growth of the project I am employed for. Apart from the above, I have also learned the importance of time management, service level agreements and business continuity.
I have over 20 years of customer service and sales experience, 5 of which are as an Insurance Agent for both General Lines and Life/Health. I have worked from my home office for over 10 years and have a very professional environment in which I work. My background is also in Human Resources and Administration. I have worked in several types of organizations that offer everything from Research and Development to Project Management for a small job. Telemarketing is another position that I have been very successful with and have managed several different telemarketing projects which included the management of a staff of 25 people. I taught phone etiquette as well as how to market and how to maintain a positive attitude. I have received such honors as ranking 3rd in the nation as Field Sales Manager and 1st in my region. I was also awarded the "best" customer service award for the year.
I am a Customer Service Professional with experience of working for some of the UKÂs biggest telecommunication providers. My time within a customer service environment has enabled me to develop my data entry, customer relationship management, and sales skills. I am looking to move out of this field into media production; specifically video and sound editing. And, as such I am looking to the skills already developed to fund this change.
I have 7 years work experience in the BPO industry. I handled US, UK and Australian accounts. Experience with insurance, directory assistance and telco companies. I am fluent in English and I have extensive knowledge of grammar. I have presence of mind and patience while dealing with customers. I have ave in-depth knowledge about the organization for which I am working. I have proper focus while handling or responding to clients. I have good behavioral skills
To enhance efficiency and achievement of objectives in an organization through the skills, training and experience gained by human resource and customer relations practised through the years.
Support services for IPA's, MSO's, HMO's and Large Healthcare Provider Group Practices. Â Call center outsourcing with online chat support departments. Â Call center setup with dedicated 800 number plus personalized greetings by a professional voice-over. Â Development of policies and procedures for customer service departments. Â Hiring and training of staff for permanent or temporary positions. Â Implementation of customer relations management (CRM) software to improve customer service satisfaction. Â Customization of CRM software, creating auto responses to emails and frequently asked questions. Â FAQs development and management. * Provider Relations * Provider Services * Network Development * Provider Education * QARR HEDIS CAHPS * Care Coordination * Referral Management Services * Credentialing Support * Medical Billing Support Technology and Digital Image - Website and Software Development: Customized solutions for IPA's, MSO's and Large Grou
I am a computer science professional, currently pursuing Master's in general management, with 11+ years of impressive track record in spearheading customer service and call/contact center management initiatives, as well as core competencies in designing and deploying CRM system. I am seeking a senior position in your firm to contribute accrued skills in achievement of mutual objectives.
I have an extensive background in Customer Service, as well as Collections Experience. I have also help many positions as an Office Administrator, as well as an Office Manager. I can help your company achieve their financial goals and resolve all issues pertaining to your customers! I also hold a Bachelor's Degree in Business Management and am highly organized. Professional References Available.
i am an advanced technical support and customer service representative
I enjoy working on all kinds of customer service and marketing related projects and place great emphasis on time management and high quality. I am also self motivated and a hard worker who focuses greatly on efficiency and getting the job done.
Worked with strong global players in the outsourcing field. * Leadership profile from a BPO industry: Operations, Quality and Training * Bachelor's Degree in BSBA - Management Major * 9 year BPO experience in Customer Service, Technical Support, Sales, Telecommunications, Finance Proficient in call quality evaluations, coaching and mentoring functions. Prefers non-voice roles. Interested in data entry, management and web research tasks.
Vivian S. Oates, has more than 25 years of professional experience in customer service and customer care working in both medical and sales professions. I can be an asset to your organization because I am an assertive acheiver, effecient,compassionate,reliable,responsible,motivatvated,competative and I care about my work, and I will care about your work. My SKILLS: Excellent verbal, oral, and written communication skills, problem solver Ability to meet deadlines in a timely manner with attention to detail Skilled in operating multiple phone lines, and various office machinery Accurate typing skills, data entry, and knowledge of computer software Knowledge of medical terminology; for sufficient performance of documents and form preparation and finalization. Vivian the wife of Arthur Oates, is a proud mother of 4 adult children and Grandmother of 9. Vivian, a self proclaimed Life Skills Coach now dedicates her time to encouraging and motivating women and children.
Hi I am Grace Mariz,I am new in Elance but I work in Odesk for months now. I worked as a data entry specialist and web researcher for 5 yrs now.I am Directory Assistant Operator for 411 (Sprint) for 4 yrs now which gives me a very good training in Data Entry Data Analyst Web research and Excellent Customer Service I also did Administrative jobs HR for a private school that I am responsible for applicants interview, employees records like payroll and and students record. My objective is to provide 100% accurate service to my client and give client full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline. So my aim is to deliver a good job in less estimated time. I want to build my career with ODESK freelancing site. I always ready to do your job with great confidence. I always try my best to produce high quality work for my clients
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
A customer is the KING that is the universal truth in business language. But taking care of a KING is quiet expensive, KING is a KING after all. Well we are the answer for your hurdle. We treat your customers with utter care not just to give a superb customer experience but a bonus customer delight. Yes our service is exclusively to treat your KING as a KING. Off-course you are our customers so we offer the services with rates affordable. Â Inbound/Outbound call support Â Appointment Setting Â Call Answering & Reminder services Â Email Handling Services & Live Chat Support Â Collection Process Â Creating and posting online adverts Â LinkedIn tasks Â Data Entry Â Web / Internet Research Â Database maintenance Â Data sorting & organizing Â Edit & Proof reading Â Presentation preparation Â Calendar and Invitation prep Â Organizing calendar and meetings Â Web designing Â IT Programming & Many More as per your need Sit back and relax, leave the proÂs to handle your n
Motivated and committed to deliver quality work in an efficient manner. Strong work ethic and organizational skills to better provide you with exceptional support. As an Administrative Assistant, who has worked over 4,000 Elance "Lifetime" hours, I utilize my skills to help build a good working relationship with my clients. I am detail-oriented, self-disciplined and reliable. Your complete satisfaction is what I will always strive for. I provide a quick turnaround on projects and take great pride in my work. I am willing to sign an NDA if so requested.
Results-driven professional with Support and Customer Service Management experience. Proven ability to build long-term relationships with internal and external customers by establishing confidence and trust. Highly effective communicator both written and oral.
Extensive background in customer care and sales. Enthusiastic, organized and highly flexible Operations Manager who has broadened her knowledge of customer service and maintains high standards at all times. Enjoys Teamwork, excellent communication skills and committed to delivering an excellent standard of work by being able to adapt quickly to new roles and responsibilities. Very solid computer knowledge, professional and resourceful.
I look forward to prove my skills and become building block for any company
SPG Infotech is one of the top providers by Elance in the Admin Support category . We started in the year 2000 with a single view to provide complete IT solution and service at the most affordable price. It is our great pleasure to announce that we have fulfilled our aim and today our customers trust us for our timely delivery and high quality work and at a very competitive and affordable rate. Our team members have strong backgrounds and experience in the field in all aspects of administrative job and design skill. We strive not only to achieve what you have visualized but also improve that vision by incorporating into your projects IT solutions that are must in today's world. We will be there with you until our work match your idea and the work is only over when you are completely satisfied with it. We are professionals but not at the cost of losing our HUMAN TOUCH. Your project is not just a work for us but a challenge to see how we can best use our abil
I have over 15 years of Customer service experience. I've worked in the Staffing field, Insurance Industry, and manufacturing field. I am professional, efficient, detail oriented, I have experience in marketing and sales as well. I am a problem solver. I enjoy figuring out the issue and resolving the problem. I have excellent communication skills. I enjoy working with and helping people in a professional manner. I put 110% to all projects and tasks I do.
Over the past 30 years I have done data entry, sales, customer service, writing documents for procedures, trained staff, internet research, and done short sale document gathering. I have also entered products with descriptions and pictures on eCommece sites. My core competency lies in the financial services industry in selling investments, mortgages and loans. I feel my work experience is an asset to any business. I believe in giving 110% to anything I do in work and love helping people. I am very much a team player. I live in Canada with English being my main language.
I am a young, motivated customer service industry professional. I have over 5+ years of experience in customer service call center environments in the following industries: wireless communications, internet and television services, durable medical equipment and patient data management software, medical supply manufacturing and order fulfillment, and directory assistance. I have experience working from home, for a multi-million dollar international corporation that manufacturers, sells, and supports durable medical equipment. I am currently working on my bachelor's degree in Business Administration with a minor in Information Systems.
I have over twenty years experience in customer service doing inbound/outbound, chat as well as email support. I have worked in a call center environment for such high end companies as Xerox, Microsoft, Allstate, Ram Research and Virgin Mobile in a call center atmosphere.. I have received several awards through Xerox and Microsoft due to my detailed customer service skills in problem solving, complaints, order taking, refunds, sales as well as many other issues. I also have strong skills in billing, customer support, editing, data entry, Amazon customer control site experience, supervisory as well as market research taking both in person and over the phone. I am available both days and evenings. I am a disabled American and am available at any time. Give me a try! You will be satisfied. I aim to please my employer and love helping the customer!
Superior Customer Satisfaction. Serving customers over 25 years as manager of a call center servicing schools, libraries and Sales Reps nationwide. Data Entry, Full Admin Support, Customer support and follow- up. Admin support to salesforce included making travel arrangements, scheduling and confirming appointments with customers and making reservations for trade shows and insuring that inventory was shipped for the event.
Efficient, Honest, Reliable and Excellent customer service is what I provide. In years of being an Elance freelancer, I only got nothing but positive feedbacks. I have been in a BPO company before for several years and been dealing with inbound calls coming from the United States assisting customers with their billing and general product inquiries as well as basic technical troubleshooting steps. I posses a high level of commitment and was trained to multitask, provide excellent customer service and easily adapt to new environment because of daily updates regarding our products. I also handled an account for one of the top credit card companies in the Philippines wherein I used to process customer's card application requests, provide answers for billing inquiries and do cold callings for expidition of requests.
I am an experienced Customer Service Supervisor / Assistant Manager with great Administrative skills . I have worked in two Telecommunication Customer care Center. I personally have been in the arena of customer service for over 6 years a passion for customer in any are of business. I believe in that customer service is the foundation in every company. For 11 years now I have been doing typing along with Data Entry. I have been typing out reports, essays, documentations of records etc.. I also have a great computer skills, great with MS Word, Excel. I am looking for companies that majors in typing of document, transfer data, Date Entry, Customer Service whether outbound or inbound as I am willing to use my skills complete tasks given. Can type any document from fax, scanned (PDF) in any time set or requested. Wpm speed 65 (click link to see test http://goo.gl/X5vVB) , with the ability to multitas and great telephone skills!
I am young and enthusiastic, 22 years old gentleman. Eager to learn new things. I am very dedicated and committed to my work. I have been a sales and customer services representative in well known International level call centers in Pakistan where i learned a lot and groomed myself. Customer service is what I am best at. Moreover I have experience in Telemarketing ans Sales too. I can handle online chats while I am on a call or you can say I can multitask too. Excellent verbal and written communication skill along with correct pronunciation and a neutral accent.
I have a bachelor's degree in Management with an emphasis in marketing and minor in computer applications, as well as certificates in customer service and marketing research. I've held management positions and a majority of my work experience (10+ years) is in various aspects of marketing, including marketing research, telemarketing, and most recently as a marketing coordinator for a B2B engineering and manufacturing company. I also have 5+ years of experience in sales and project management, and really every single job I've held has required extensive customer service skills, garnering me 15+ years of experience. A sampling of previous responsibilities are mentioned below. I am a hard worker, persistent and detail-oriented with an extensive history of efficiently and effectively managing multiple projects simultaneously. I have my own ideas if requested but am clever and take direction extremely well. I would love to put my skills to work for you!
A highly organized professional, with over 12 years experience in Data Entry, Customer Service and Administrative Assistance. My rates are fair and every project will be done per instructions in a timely manner.
For more than 4 years I interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints and provides customer service satisfaction.With this experience, I have specialized knowledge and instructions on how to attract, retain and create loyal clients in building the business through exceptional customer service. My objective is to provide 100% accurate service to my client and give client full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline and I have very good communication skills. So my aim is to deliver a good job in less estimated time. I want to build my career with ODESK freelancing site. I am always ready to do your job with great confidence. I always try my best to produce high quality work for my clients. Opportunity to show my skill and professionalism in an Administrative role. Throughout my 3 years experience as a Personal Assistant, I have exceede
My name is Fatima, and I am very dedicated to work in the service arena. I have experience in customer relations, customer service, administrative and clerical arenas. I am very dedicated; I believe in putting the very best into the work that I do. I am able to learn quickly and provide quality service.
I am a subject matter expert in customer service skills development, trainings, facilitation and curriculum development. I also handle professional organization for work spaces, homes, conferences and retreats. Go to sleep with everything in disarray and wake up to a professionally neat and well organized environment.
Thank you for looking at my profile, I'm hoping that I can help you with any task you may have. I have 25+ experience in Customer Service, from Waiting on tables, reservations, outbound and inbound sales-support. Cold calling. SEO, HTML,
My objective is to provide efficient, honest and timely support while seeking a respectable job that increases my knowledge and skills. I am an excellent customer service provider and currently working as virtual assistant for a CEO in a software company here in Australia. I am a great multitasker, fast learner and efficient in time management. I always go beyond what is expected of me and find creative ways to provide excellent service.
I love providing quality customer service. So often are customers faced with rude and unsympathetic voices while I try to be the breath of fresh air. I'm currently an American culture student with experience in graphic design, interpersonal communication, administrative work as well an experienced writer. I currently work as a freelancer for a charity as a jack of all trade. My responsibilities include event planning, writing official communications as well as the creation of promotional material. I utilize my knowledge of American culture, mass and social media, psychology and experience in sales and telemarketing to provide professional, empathetic and efficient customer service. In addition, I am certified in Microsoft Office and more than proficient in the use of email, google documents and calendar and instant messaging. I am able to use a multi-line phone, fax machine and computer with ease; I also know how to calendar and schedule appointments.
With more than 5 years experience in technical customer service and support, administration and research under my belt, I am committed to delivering innovative solutions in a timely and concise manner. Meeting the needs of clients and developing long-term relationships is what I strive for and I am committed to more than just getting work done, it's about building long term business relationships. My Specialities include: Data entry, word processing, administrative duties, email handling, customer service, research, mailing list development,etc
A cheap and reliable customer service rep, transcriptionist, data encoder, virtual assistant that you can hire as part-time or full time can work with your own convenient time. Honestly, I'm a newbie in this site but with experience I can tell I'm a pro and trainable. I have been in a call center industry for 2 years now, and have had trainings with both American and British English including their culture as well as Medical Transcription which develop my typing skills to 50wpm and 98% accuracy that's tested in www.typingmaster.com. I'm self-motivated, and can work with less supervision and dedicated to my job. A result-oriented person and I was trained to accomplish any task that is assigned to me by looking for all possible means and resources to deliveer what is expected of me. I believe that having this trait side-by-side with my ability create solutions in the direst of situations would make me an asset to any company that I will be working with.
Anxious to work!. Excellent typing and grammatical skiils. Worked in IT technical support before layoff. Have helpdesk (Mainframe & PC software and hardware), and general customer service telephone support experience. Have good listening skills and an ability to connect with people and maintain a sense of humor under pressure. Experience installing, upgrading Windows operating systems; diagnosing and solving system and network problems. Have home office. Have been certified by the National Telecommuting Institute.
Not only am I an excellent Virtual Assistant, I also have an extensive financial background with an emphasis on banking office operations and financial data processing. (30+ years) I have exceptional verbal and written communication skills w/English as my native language. I'm very easygoing and see no barriers to working to client deadlines. I enjoy people and find customer service to be a pleasure and not a chore.
Lalaine B. Fukuro PROFESSIONAL EXPERIENCE Thumbtack Philippines- January 2011 - June 2013 Web Content Curator/SEO Writer Responsible for writing and editing articles that help customers find potential business leads using the internet. Doing small tasks and writing projects. 24/7 Customer Philippines-October 2009-December 2010 Technical Support Representative-Time Warner Cable/Internet Service Provider Responsible for troubleshooting internet connectivity and computer related issues.Providing accurate and up to date billing information Intelenet Global Solutions-October 2008-June 2009 Technical Support Representative-Microsoft Xbox Tier 2 Escalations/Gaming account Responsible for taking in escalation calls from Tier 1 agents with regards to connectivity problems, billing issues, supervisor calls and game console refunds. Processing perks and discounts for customer retention Teleperformance Philippines-Augus
I am a professional at Data Entry and Customer Service. I am dedicated to any task that I take on and see it through to completion. I am meticulous and work at a fast pace so as to not waste valuable time. I provide excellent service that you will definitely be happy with.
Seeking an opportunity allowing me to use my skills and abilities in administration, customer service and conflict resolution.
With over 30 years relevant experience, I pride myself on giving you the customer service you need so that you can deliver the services your customers demand. I will work tirelessly to ensure high quality outputs on all projects, on time and in accordance with your brief. I want to ensure that you feel you are completely satisfied with the work I provide and will communicate regularly with you to achieve this.
Seeking a position where my skills, professional experience, and educational background will enable me to define new opportunities for profitable corporate growth and personal development in any company with worldwide presence, and have the ability to work well as a team member. My customer service experience and risk verification consultant experience make me the best candidate in the relevant fields
I am Bernadette K from Belize, Central America and I am a Virtual Assistant with 20 yearsÂ extensive experience in providing C-level Support, Oversight, Logistics Management, Customer Service and English / Spanish Translation services to local and international clients. I am multilingual (English, Spanish, Kriol, Fos'ha Arabic) with English being my primary language of which I am 100% fluent with exceptional command of conversational and written.As a Justice of the Peace for over 12 years, I am known for my professionalism and diplomacy in managing sensitive information.
Hello everybody. I count with a remarkable background on customer service and technical support skills, able to handle any kind of customer and solve his/her issues with the best aptitude and providing a resolution that benefits all in the best way. Currently, I am a Multimedia Producer (technologist), and I'm in the second year for my bachelor's in Communications and Journalism. I possess excellent skills in english and spanish language as well. So far, I've been working with one of the biggest telemarketing and customer care companies in the world (Teleperformance).
I was raised in West Palm beach Florida,I speak fluent English and enjoy working in customer service,I am very dedicated to constantly learn and be a better version of myself,I love taking on new opportunities and challenges,I am capable of following instructions and taking feedback.
*My most recent experience includes merchandising in Southern California for the past four years. * Burglar Alarm Central Security Station: Management, Administration, Monitoring for over a decade *Over 20 years in family business auto sales, grocery store: clerical, marketing, sales, and management * Dedicated to exceptional customer service. * Experienced with and undaunted by fast-paced environments and emergency/critical medical and security situations. * Keen interviewer and thorough trainer. * Problem solver. * Resourceful, detail-oriented and ability to multi-task. * Strong time management skills. * Team player who can also work independently. * Created easy to understand but detailed Procedure Manuals. * Exceptional work ethic: honesty, loyalty, integrity, attention to detail, commitment to serve and achieve goals. * A non-smoking, creative individual who follows company procedures but can also think outside the box.
I am an energetic person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. I am an Undergraduate of BS Computer Science with 3 years' of experience in Customer Service, I am excellent in working with others to achieve a certain on time and with excellence.
My name is Afton and I am a 30 year old Writer, Marketer, Customer Service Rep/Admin Assistant, Compliance Caller & Interviewer. I currently work for several different companies, mostly from Elance, however I only work part time and I'm always looking for other part time positions, or even a full time position, as well as projects. Being a Writer, and working in the office are two of my biggest passions (besides singing/songwriting), and I love to work daily! I am a very creative, open minded and savvy Writer. I am very versatile, so I am able to write on many topics, as well as many documents. I write articles, blogs, website content, self help guides, How-To guides, newsletters, short stories, songs, poems, quizzes and so much more! I type 60wpm and use programs like Word, Excel, Spreadsheet, Outlook, and I am teaching myself how to use PowerPoint & Publisher. I am very knowledgeable with computers, and carry a professional demeanor for work, using my own personal office
If you are seeking a professional to assist you in your business needs, then I am the person for you. I have over 16 years experience in Customer Service, Administrative, and Marketing. I am very flexible concerning payment and I look forward to working with my future clients.
Highly experienced VIRTUAL ASSISTANT with a wide range of experience in CUSTOMER SERVICE, WEB RESEARCH, DATA ENTRY, LIVE CHAT SUPPORT. Internet caf? business owner for 4 years. Excellent oral and written communication skills. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. A Bachelor's degree holder majoring in Business Management and also received a diploma in Medical Transcription and Editing program. Up to 90 words per minute typing speed. Overall Summary of Qualifications: Virtual / Personal Assistant Customer Service Live Chat Support Project Management Email Management CRM Softwares Wordpress Management Web Research and Data Entry General Transcription With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce quality work.