Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
Employer of Record for Elance - oDesk
Ecruos Technologies is a premier Business process outsourcing provider with operations in India. We embody a unique expertise in Direct Response Customer Service and Support. The company's commitment to customer service, quality and on-time project management has fostered its world-class reputation. Ecruos's management team boasts years of successful experience in developing and implementing client solutions. A professional services firm with a college educated labor at a low cost that is dedicated to making offshore services work for our customers. We are a leading provider of offshore outsourcing services to corporations of any size. We share our knowledge of offshore development, our extensive project management experiences, processes and methodology and wide network of personnel resources to ensure an outsourcing strategy that works for you.
With over 7 years of experience in the field of Telemarketing and Customer Service, I have worked with the finest BPO companies and held key roles such as Quality Assurance Specialist, Sales Verifier, Appointment Setter and Outbound Sales Representative Level 3. These enhanced my skills and expertise which helped me deliver excellent and quality service to clients that I have worked with and will be working with in the future. I've also handled numerous campaigns ranging from Telesales - Cold Calling, Warm Calling, Order Entry and Customer Service for UK, US, and Australian Telco companies both consumer and business accounts. I'm looking forward to be of service to deliver the tasks expected and help in the success of each project I will be working on.
We will provide you with a team of professionals and skilled personnel for your customer service and sales support, both phone and online operators. We also provide office administration support or virtual assistants. Your team will work for you to support each other to accomplish the goal which is to provide you with superior and efficient service. You will get a dedicated person or persons AND support or reliever just in case the dedicated/assigned person/s is not available or on leave. In short, you have a team! Our rate is reasonable but our quality is above standard. We have our managed contact centers equipped with hi-speed internet, up-to-date computers and power generators. We are not a group of work-from-home moms. We are a professional company and registered in the US and Philippines. Our employees are fulltime with full benefits and mostly have been with us since we were established in 2005.
Graduated in Business Administration, used to multitask jobs, English to Portuguese translations and vice-versa, review of websites and documents, Virtual Assistant, Researches, Administrative Support, Data Entry, Customer Service, Excel Spreadsheets. I can do freelancer long term and homebased jobs.
I'm an excellent, well-rounded Customer Service/Sales Representative with over five years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu City, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
My main life objective is to be productive with my talent, skills and experience. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I have been in the call center industry like all my life after college and since then, all I want is to improve and enlarge my experience in this industry.
A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
I have experience resolving customer concerns in many different settings and enjoy helping clients make the most of a tool or product that I believe in.
I am an independent, young and energetic freelancer from Nepal. I have completed close to thirty projects on Elance alone working more than 550 hours. Ability Of Multitasking is a boon for me. I offer wide variety of services including Virtual assistant works, Customer Support, 24/7 Support, Email and Chat support, Real Estate Management and Technical Support. What My Past Clients says About me:- ?Extremely fast worker, very responsive. Would consider hiring again.? ? bizwhizph ?Very professional, very fast, will hire again ? ? sgrecruitmentguru ?It was really great to work with Chandan! I'm satisfied with his work, thanks a lot!? ? HaukeFokken ?Really Great Job! Always Eligible for ReHire!? ? JetriviaWhitehurst And lots of more to come. Invite me if you need me for your project. I would love to assist you.
An experienced and professional Virtual Assistant providing an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly.
If you are looking for a motivated and dedicated Freelancer, I am your person. My recent education and valuable skills acquired through two Virtual Internships makes me highly qualified for most projects. I am a recent Deans List College Graduate where I studied HR/Business Management. Through the two Internships I participated in, I acquired excellent Team Leadership skills; Business Development Research experience; and applied my education by conducting basic Recruiting Tasks. My excellent Customer Service experience is an extremely valuable asset in this age of poor service. I am a very dedicated, self-starter who would be an asset to any Company. If you need projects completed in Customer Service; Administrative Assisting; Data Entry; Market Research/Telemarketing; or basic Recruiting Tasks, contact me, and we will collaborate on projects together. So don't miss out on hiring a reliable, trusted Freelancer. I look forward to working with you soon.
Emenac Inc. has its headquarters in Canada and have clientele of 16% in Pakistan, 22% in US, 28% in Canada 10% & 15% in UK & Australia + other countries ?Emenac Call Center Services? is the sister company of Emenac Inc. and was established in 2003 to handle the contact center services. It has been in the field since over a decade and offers a wide range of call center services to numerous industries and businesses. In Emenac Inc. we have a professional network of specialist professionals where we have ? Team of skilled professionals o Advertisement o Accounts o Admin o Team Leaders o IT professionals o Development Specialists o Professional Customer Service Experts ? Infrastructure o Professional environment o Technological help facility o High speed Internet lines o Latest machinery with backup facility ? Coaching o Special classes for staff knowledge enhancement o Professional advance training for every job o Product Knowledge o Morale booster meeting
I am a former high school English teacher. I am currently a stay at home mother who is looking for a realistic way to supplement my family's income. I can easily dedicate my time to fulfilling your needs. I have taught online courses to high school students as well as served as an online mentor for other educators involved in the online process. I am well versed in Google calendar, documents, spreadsheets.
A total of 7 years experience working in and running call centers. - Proven competency of dealing with customers from various classes, assisting them with orders and answering their questions regarding products and services. - Experienced in handling both Inbound and Outbound campaigns. - High level proficiency with MS Word, Excel, Outlook, and Google programs. - Extensive practical knowledge of all the prominent call center operations. - Excellent communication and interpersonal skills and keenness to detail. - Innate dynamism which lets me work in the fast paced atmosphere with ease. - Extensive experience in Admin Support, VA, Telemarketing, Sales, Lead Generation, Appointment Setting, Collections, Technical Support and Management Position. - Fluent in English both oral and written. I want to implement all the knowledge and experience that I have acquired to become a valuable asset to a great campaign.
I am a competitive customer service representative with more than 8 years experience. I worked with some prestigious call center companies in Philippines. I handled American and Canadian companies. Few accounts that I worked with were, Microsoft, Dish Network, Dell USA, Telus, Bell Canada. With my 6 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 6 years. I am willing to undergo series of interviews and assessments.
Call me Ben! I have over 6 years experience in Client Management, Customer Service, Telesales and Telemarketing and Administration. Coming from BPO industry background, I understand the importance of providing a winning Customer Service and Telesales experience. Therefore, I want to meet and exceed your expectations. My motto is "No Unhappy Guests", well in this case "No Unhappy Clients". My flexibility, adaptability, organizational skills and attention to detail will be an essential component in getting your project done. Let's connect and discuss what I can do for you. Talk to you soon!
Over 15 years experience in customer service with strong work ethic and attention to detail, searching for a company looking to hire an Assistant or Customer Service Representative as a long term employee. Prior experience as a Virtual Assistant/Customer Service agent for a Property Management company, supporting cash management and bid development. Directed remodeling management functions on a daily basis and scheduled several vendors to take on repairs needed at different properties. Contributed to cash flow activities including weekly expense reporting. Participated in accounts receivable and collections functions and provided exceptional level of support concerning business administration.
Let my twenty years of experience and personal success work for you!
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
Skilled and experienced sales representative and customer service worker, seeking work in the sales, customer service and office & administrative fields. Computer capable, with a knowledge of MS Office, QuickBooks. Experienced with UPS and FedEx tracking, Claims and Disputes. RMA Processing.
I can add products to your store which includes: product descriptions, images, options, keywords, meta tags and other data. If you don't have categories, custom options and attributes, I can create them according to your instructions or my own common sense. You will NOT find a better customer service assistant than me. Guaranteed.I worked as a customer service assistant for a company that books flights and hotels.My job included in-bound calls,e-mail and chat support for the clients from English speaking areas.I have several years of experience in this field. I would be fully dedicated to your project and there is 100% money back guarantee if you are not satisfied for any reason. I am located in Pula, Croatia, and I am able to begin working on your job right away. Please feel free to contact me...
My background in Customer Service and Support would enable me to be a valuable contribution to your company. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. Started to manage a team and projects since 2007 up to present. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I feel confident that I have what it takes to hit the ground running and strengthen your organization.
24x7 Easy Support is a leading outsource company that takes care of your business needs 24 hours a day and 7 days a week. With its extensive IT infrastructure, it ensures that the companies are able to meet the demands of its customers in the most time efficient manner with industry related standards. We deal with IT, data entry, data research, SEM/SEO and customer support through Phone,Voice and Chat We provide you: 1. Feasible staffing to understand your requirements. 2. Affordable costs. 3. Expanded pool of support staff with amazing accents. 4. High skill orientation of our staff towards customer support. 5. Caliber to use remote desktops to handle customer issues. 6. Advanced technical infrastructure with constant power supply and fast internet connections. 7. Rapid use of the most modern technology. 8. Complete sales support for sites like Amazon and EBay. 9. Order processing so that billing information is verified and sales transaction completed ASAP.
In TodayÂs customer service oriented society, timely, proactive service is soght to insure current and future success. Customer loyalty is always impacted when you employ the right service professional to represent your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customerÂs expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business through regular customers is of the utmost importance in every business. It would be my pleasure to interview with you, and I look forward to hearing from you soon.
Experienced Virtual Assistant, Researcher, Marketer, Writer, Project Manager, Coordinator and Data Entry Specialist. Currently finishing my Master?s in Business Administration, I possess exceptional communication skills. I am also a very organized person with high attention to details and quality output. I am equally good selling, be it written, cold calling or actual presentation, research, MS office skills, among others. I am also an experienced Manager and have handled a branch office encompassing Finance, Marketing, Sales, HR Recruitment, Training, and Special Projects. I work with honesty and integrity and do what it takes to deliver the results that my clients want or require with the best quality I can offer with a very minimal supervision. I can multi-task and deliver results on time.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a Customer Support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and level headed, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
** We work 1000+ hours per week ** DOS is a leading BPO firm based in Lahore, Pakistan currently offering Admin, Customer Support, Content Writing, Website Development and Financial Accounting services to Clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 2+ years. Our core competencies include: - Customer Support - Admin Support - Content Writing - Financial Accounting (UK Standards) We have dedicated internet connection with high speed browsing and no disconnection. (10Mbps download and upload). We also have UPS systems that can support upto 15 hours of Electricity failure. In addition, we use project management system called Asana and time management system called Timecamp to manage all projects and staff. Quality work, on-time delivery and client satisfaction are our highest priorities
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
Psychology graduate, with over 15 years of customer/client care and administrative experience, offering reliable, efficient and organized service with a touch of genuine communication ,catered to meeting customer needs.
With my 10 years experience and interest as a Phone Banker, Financial Advisor, Virtual Assistant (Real Estate Brokerage), and a Customer/Technical Support Representative. I managed with different accounts and line of businesses such as Timeshare, Expedia Hotels.com, Sony, Microsoft, AT&T, Apple, Bell Canada, and Ally Insurance, I used to work as well for some prestigious companies like Manulife Insurance/Financial and Wells Fargo Bank. I am convinced that I can provide world class customer service, I excel at working under tight deadlines with high expectations, and I have the self discipline and time management skills necessary to have served as a successful employee for the past years. I have been trained for personality development, customer relations services and leadership skills, I am driven, confident, pro active, trainable and eager to learn. Also, my knowledge and effort plus your support could make a significant contribution to the continued success of your business.
Why American Sales & Service? Professional, Experienced, *American* Representation for Offshore Pricing. My name is Ben Cutler and I started American Sales & Service in April of 2015 to bring together professional Americans living abroad, with quality Sales & Service opportunities here on Elance. I may have submitted a proposal on my own behalf, or potentially on behalf of one of my outstanding colleagues. I?m very selective about the people that I choose to contract with, and equally as selective about the projects that I choose to bid on. See our portfolio and client reviews for more details on our pace-setting performance. If you?re seeking expertise to help you build a successful Sales or Service campaign; if you?ve tried working with other contractors and found yourself disappointed in the results; or if you?re simply seeking an opportunity to contract with experienced (and American) Sales & Service professionals for competitive rates, please contact us today.
I am an experienced marketer and social media expert. I grew a subscription base service from 30,000 users to 450,000 users, maintaining customer satisfaction, payroll, hiring and training and development. I am a hard working and dedicated employee willing to not quit until the job gets done. I can manage your social media accounts, deal with your clients and help grow your brands.
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
An experienced and professional Virtual Assistant providing an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly. Consistently ranked above top 35 within Elance with 5 star rating and over 2000 hours logged
Please have a look on my Clint's feedbacks for me, hope I don't have to say anything about the work quality that you will receive from my side : James is a trusted Elance contractor who always provides us excellent quality work, great communication, and quick turnaround. James is a very attentive provider and gave me excellent communication throughout the project. He is quick, accurate, and pays attention to detail. I would be happy to work with him again. I was very satisfied with the speed and quality of the work I received from James. The work went above and beyond my expectations and I will definitely work with this provider again. He is pleasant and easy to work with. Keep it up! James is fast and Responsive. He is 100% committed to delivering 100% satisfaction. Great provider and team player. Results focused and keen to produce satisfaction. Will not hesitate to work with him again. I look forward to being of assistance to you!
I am a customer service professional with various skill set. With over 10 years of experience handling various clients in different sectors, i provide customer services, transcription services and virtual assistance. Also a passionate writer for different types of niches, i would like to be able to utilize my experience and skills to take on projects in these areas.
I am a freelance writer with a wide experience in writing articles, blogs and other web content. I am very good at research and at delivering high quality content. I have also experience in the customer support field and data entry.
My objective is to obtain ongoing employment within the business field, with an employer that seeks a professional who is dedicated and hard working. My organizational skills along with my self discipline allows me to provide quality results with minimal supervision. I live in the Central Time Zone with and I have a flexible schedule. I have a work station set up to handle any work assignment. I also have a dedicated, quiet environment to perform my duties with no outside disturbances. In addition, I can oversee screening, hiring, training, and assisting in all aspects of creating a team of your own to achieve your goals of success. Im driven and I want to succeed along with you.
I'm an experienced and certified customer service and technical support agent, as well as an English to Spanish interpreter, with more than 5 years of experience in the field. I am honest, motivated and hard working. I'm looking for a long term working relationship if possible. Work and personal references available upon request.
Ideas Unlimited LLC is a US registered company and we aim to become the best 'One Stop business solutions provider'. We have completed close to five hundred projects on Elance alone. We offer wide variety of services including Customer Support, 24/7 Support, Email and Chat support, Virtual Assistants (US and Non-US), Bi-lingual Assistants and Technical Support. On the IT side, we offer web design and development services. We have a top notch HR department in place and all of our workers go through a professional recruitment procedure before coming on board. We make sure they are top quality workers by doing multiple interviews, background check, reference check and infrastructure check on them. We have a top notch management team and a Virtual Management software through which we ensure all of our processes are moving along smoothly and all of the workers are working efficiently.
Small business owner studied secretarial practice / office management / communications / elementary education and CNA
I've been in the BPO industry for more than 8 years and still counting. I have a broad knowledge and experience working as an Admin Support, Customer Service Representative, VA, Team Manager, and Telemarketer. For the past 8 years I have handled different line of businesses and campaigns such as AT&T, Virgin Mobile USA, Directv, Dish, Vonage, Nettalk, Balsam Brands, and Raven Media. I have a good set of skills that I have acquired over a very long career. I'm willing to make a great effort to be successful in this field because I want to be part of a successful organization. I'm willing to go the extra mile and go out of my comfort zone to learn new things, not only to benefit me as career oriented person but also for the benefit of the organization I work for.
Excellent Freelance Writer, Customer Service Manager, Financial and Healthcare Background. I have a bachelor's degree in business administration and am breaking out of corporate America to begin freelancing to be more available for my family. Not only do I have a minor in English, I also have experience as a freelance and blog writer. My experience covers medical and legal transcription, as well as 10+ years of finance and customer service experience, in addition to healthcare administration. I look forward to helping you in your endeavors!
I am a highly-recommended Customer Service/Admin expert with over 20+ years of experience. I am your one-stop shop for all your office needs including but not limited to customer service, market research, website content writing, forum posting and interaction, social networking, blog writing, and email marketing. My passion is to work for small or start-up companies as there is nothing like the feeling of watching an organization grow and thrive and know that you were a part of making it happen. I am willing to work for a small wage in exchange for the possibility of becoming a part of something special. I have excellent references from Presidents/CEOs to the customers themselves proven by an award I was given by my customers from Master Replicas, Inc. Thanks in advance for you times and consideration.
I have a Bachelor's degree of Science in Commerce major in Business Management and also received a diploma in Medical Transcription and Editing program. I started and managed my own Internet Cafe business for 4 years and have been helping entrepreneurs with their administrative needs to keep their businesses running smoothly. Overall Summary of Qualifications: Virtual / Personal Assistant Customer Service Live Chat Support Project Management Email Management CRM Softwares Wordpress Management Web Research and Data Entry General Transcription I am self-motivated, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. I love technology and have worked my entire life with computers. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce quality work.
I am a Certified Medical Assistant with proven customer service and administrative skills. I have an extended background in business and clerical with a penchant for grammar and spelling proof reading. I am personable, trainable and detail oriented. I succeed in high stress situations and multitask with efficiency. I average around 52 wpm while typing. I enjoy challenges, take constructive criticism well and believe in high-standards. My goal in any position is to get my job done accurately, efficiently and with the utmost enthusiasm. I'm a powerhouse when it comes to organization and prioritizing; I need only to show you.
I am a dependable, professional Executive Assistant, and utilizing my expertise will allow you to use your time more effectively. I am reliable, hard working, efficient, and self motivated with strong organizational skills. I am proficient in the following: MS Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) Bookkeeping and Payroll Processing Adobe (Photoshop, Acrobat, Dreamweaver) Quicken Quickbooks and Quickbooks online Peachtree Dropbox Evernote Infusionsoft Constant Contact iContact Social Media Marketing LinkedIn Profile Creation and Management Recruiting Email handling Travel Arrangements Zendesk Genesis Medical Billing & Coding
Experienced Virtual Assistant I have spent over six years as a Virtual Assistant. I have had various roles outside of Elance also from Recruiting,Research, Customer Support via email, chat and phone. Administrative Assistant for a manufactured mobile home park which includes tracking payments,creating late notices, Recruiting for a local call center working from home. I have exceptional customer service skills and remain calm in stressful situations. I have worked with many different CRM platforms and can take the initiative to get my work completed without any supervision. I am not afraid to ask questions, but most questions can be answered by research online I have found. I type 80-85 WPM and have excellent computer skills. I am organized and have a quiet home office set up, which I have been working out of for years. I am meticulous, and take my job seriously. I would rather work long term with a client than short term with many. Thank you for any consideration.
Hi, I am Nickeisha, A top notch Virtual Assistant, Customer Service Extraordinaire and Data Entry Expert. I possess extensive experience in customer service, data mining, collection and entry, email handling, MS Word Typing, Excel and other Administrative Tasks. My 8+ years experience in these fields has left me confident in handling that of which is required of me thus providing great Service and Satisfaction to whom I am employed to. I am Highly motivated, result and detail oriented and very committed to my work. My goal is to deliver High Quality Output with 100% accuracy and Client Satisfaction. I am self motivated and in doing my job, I strive to achieve the given objectives. In addition to great time management and leadership/supervisory skills I am also highly efficient, organized and competent.I am eager to learn new skills and take on new challenges.
Customer support, Admin Support, Data Entry, VA, Technical support, Programming, Research, Data Analysis, Content Management Service, VA, Design from Europe. Years of experience in Technical related support, Programming, Visualization, Data Analysis, Academic Research,Programming,General Office, Forum moderating, Content Management, VA, Computer science since 2009. Fairly prices and reliable support. (Portfolio is optional I can send you in private mail)
With more than nine years experience in Customer Service, this Jane of all trades has done almost everything, from phone, email, as well as live chat support. This all-around support girl also does interactive voice recording and voice overs. Offering phone calls support for the US 411 and UK?s 118 118 for six years honed my call-handling skills. Both companies offer directory assistance and personalised services such as restaurant bookings, train times and even driving directions. I did phone, email and live chat assistance for gaming companies that cater to mostly European customers for three years, including betting giant William Hill. I am very enthusiastic, dedicated, responsible and I also have a good work ethic. It is my desire to utilise the skills I have obtained through my previous experience and constantly work on improving to provide the best customer experience.
Owedon's Business Solutions is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us.
Excellent customer service support and internet/ data researcher ( english, spanish). English to spanish translation and vice versa. Efficient, reliable, fast learner. One to one foreign language classes. Excellent academic background in linguistics ( MA in spanish linguistics, Phd candidate at the University of Granada, Spain). I also sell designer shoes and clothes on ebay and translate ebay listings from english to spanish. I can do detailed reserach for you when necessary. I previously worked as a bilingual customer care agent: english/ spanish (remote, online) PART TIME for the US based company offering a proper solution to clients via e-mail and phone calls and entering and processing the customers register information. In some cases I was asked to complete detailed internet / phone research. I also worked as a bilingual (english/ spanish) customer support representative for a fast growing multinational media company located in the USA.
VTF Solutions Pvt Ltd stands out as a jack of all trades by bringing multiple skill set together to help out clients in all their admin and back office needs. A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out. We are your Virtual Task Force to go head on with your projects, while you relax and start planning the next stage for your business.
Work from home professional who will assist you with your office and customer service needs. Over 10 years of experience in working from a home office providing professional, friendly, and reliable service.
Working as Online Researcher
Are you spending more time on performing daily non-core business tasks? Do you find yourself pressed for time to complete important work? Feeling the need for a dedicated assistant but do not have the means to hire one? If you are looking for a dedicated assistant, look no further!! I help business owners save time and money while maintaining a top-notch professional image via my virtual office services. I'm a virtual assistant with over 12 years of experience in performing tasks such as data entry, call answering, event planning, scheduling appointments, correspondence management, etc. Please, tell me your requirements!!
Velan Info Services (VI Services) is a leading multidisciplinary service provider with its clients across the globe. VIServices has the state of art technology with robust infrastructure to provide 24X7 operations of a gamut of services that include; Bookkeeping & Accounting, Remote IT Infrastructure Support, Web Development, Mobile Apps Development (Android & iOS), Data Processing, Admin Assistance, Customer Support, Medical Billing & Coding, as well as other back office and non core functions for our clients worldwide. VI Services ? a place where Professionalism and Perfectionism are guaranteed. VI Services strives to seamlessly integrate into your business and work with the philosophy: ?your success is our success?.
I bring over Twenty years of Administrative, Customer Service, Inventory Management, Accounting, Telesales, Data Research, Lead Generation, Construction Bid Solicitations, Project Management, and Marketing experience with the desire to excel and exceed expectations. I enjoy working in a team environment, as well as independently and take pride in my work and achievements. I believe in getting the job done accurately, timely, and in a professional manner.I have excellent analytical skills, am flexible, work well under pressure due to deadlines, and very disciplined and dependable. I am an Air Force Veteran that specialized in Inventory Management/Purchasing. My work ethic speaks for itself. My goal is to obtain a relationship with a company that would offer me the opportunity to utilize my skills and experiences in a manner that would be beneficial to both the company and myself. I am seeking projects with increasing levels of responsibilities. Salary is negotiable, willing to discuss
TransForm Solution is an ISO 9001:2008, ISO/IEC 27001:2013 and D-U-N-S? certified outsourcing company. We are the leading, highest-rated provider of admin support, virtual assistant services, customer support and e-commerce solutions on Elance. We are proud of the fact that most of our first-time customers become long-term partners and highly recommend TransForm to their colleagues and business partners. Our Key Differentiators: ? Our history and longevity ? We?ve served our customers on Elance for over 13 years ? ISO 9001:2008 Certified ? Committed to total quality management and customer focussed ? ISO/IEC 27001:2013 Certified ?Internationally recognized security best practices ? Our Verified credibility - D-U-N-S? certified ? Our client satisfaction and longevity ? Our top clients have been with us for over 9 years ? Our client reviews and project history ? Our ratings highlight our commitment to quality and customer service ? Members of IAOP, NASSCOM and IACC
Over the last 5 years, I have been successful in my field of expertise. I have managed people both locally and abroad. I have been exposed dealing with multi- race market such as US, UK, Australia, NZ, Middle East, and Singapore. Sales & Marketing is my forte which include telemarketing, lead generation, appointment setting and face to face consultative selling. However my versatility doesn't stop there. I have been involved doing customer service support, administration, blogging and writing training materials for the company. Overall, I am confident enough that my skills can deliver enormous and impeccable results. Plain and simple, my main objective here is to be recognized and effectively utilized by employer offering long- term opportunities.
I have a B.S. degree in Human Resources Management and M. Div. (Christian Theology) degree. I have worked as a church pastor and as a hospital chaplain, but the majority of my work life was spent in the Social Security Administration. At that agency, I held positions from clerical up through district manager. I am hard working and reliable. Working in small offices has given me the opportunity to learn many different job skills such as clerical work, writing and editing, email management, internet research, communication/call center operation, and organizational skills, to name just a few. Let me show you what I can do for you.
A hardcore Client Contact Specialist!! Customer Service (Phone/Chat/Email), Guest Relations, Admin Support, Sales, Collections, Lead Generation, Appointment Setting, Cold Calling and Telemarketing
I am fluent in English, Spanish and Italian, I know how to effectively handle all types of customer service tasks and issues and I understand the importance of customer satisfaction. I am thoroughly experienced in preparing correspondence, emails and documentation relative to all aspects of sales & customer service related tasks. I am an Italian citizen, I am married to an American Citizen. I live in Italy. American English is the spoken language at home. I grew up in Quito, Ecuador. I lived for two years in Poughkepsie, New York and Naples, Florida.
I am looking for clients who can appreciate strong organizational and follow up skills; I have the ability to effectively multi-task and maintain composure in a high-volume environment. I can execute quickly and efficiently to achieve timelines and deliverables. I also enjoy communication. When working with clients or customers of clients I strive to set them at ease and make them feel important and address any concerns in a kind and compassionate manner.
I provide virtual administrative support to business and individuals who require assistance on their operational and administrative needs (English and Spanish). I have over 10 years of experience working in the Manufacturing, Real State, Services and Technology industries in local and Multinational companies, in a team environment or autonomously (virtual work). I am a Production Engineer, specialized in International Logistics, capable of providing education and previous jobs certifications if requested. Experience: -Customer service -Internet search -Email handling -Supplier management -Word processing and spreadsheets -Appointment setting -Sourcing and negotiation -General office administration -Social Media
WE'RE ALWAYS READY TO GIVE OUR VERY BEST AND NOTHING LESS! Lisa and her staff have over 20 years of experience in providing exceptional service in the Healthcare, Law Enforcement, Insurance, and Real Estate Industries. With our strong work ethic we can assure you that we will provide excellence, effectiveness, fast and solid work. We are efficient, driven and understand the value of good communication between employer and employee. Please feel free to view our experience and skills on our company profile. Thank you, we're looking forward to working with you!
Virtual assistant with excellent customer support, travel booking, communication skills, email etiquettes, recruitment skills, HR skills, admin skils. Looking for a profile that will allow me to utilize and enhance my skills.
Proven Track Record, Native US English Speaker. I am a motivated, meticulous hard worker that takes pride in each task I commit to from beginning to end. With a background in advertising/social media, data entry, real estate, and accounting along with a magnificent home office I am ready to move full speed ahead with your project and guarantee to delight you with my turn around time and detail to the specified task. I'm sorry, but I am unavailable for telephone work. Data Entry, Social Media, Word Press, Sales Force, Constant Contact, Zen Desk, Hootsuite, Twitter, Facebook, Mail Chimp, Customer Service, Virtual Assistant, Typesetting, Mass Mailings, Travel and meeting planning and so much more. US Native English Speaker Allow me to assist you with your business needs. See my website at brandyb.weebly.com for more information.
Committed and motivated Office Mgmnt/Legal-Executive-Admn Asst/CSR with exceptional communication and computer skills; ability to work independently or as part of a team to meet project deadlines; strong work ethic; professional demeanor and great initiative with a high level of adaptability. https://www.linkedin.com/profile/public-profile-settings?trk=prof-edit-edit-public_profile
Hi, My name is Joy. I am an experienced work force member with the want and ability to do a great job for you. I specialize in Customer Service and Answering Service. I have four years experience working for an answering service along with many combined years of customer service where I learned how to treat customers and co-workers with respect. I am reliable, flexible, trustworthy, a quick learner and a self starter. You will see by my 5 star Elance rating that I not only walk the walk, but talk the talk. I am available on a 24/7 basis and always ready to provide you with great service and support. Whether you need someone to answer your phones during non-office hours (overnight) or you just need me to cover when you are at lunch, I am here to serve you. I look forward to working with you in the future, Choosing me is a decision you will not regret.
I am highly motivated, hard-working and customer focused professional with extensive 5 years experience in providing customer service, key client development and retention. Skilled in creating and growing solid customer relationships, need?s analysis, and account activity tracking. Moreover, as an graduated with honours Linguist and English-Russian/ Russian/English Interpreter/Translator I just adore my profession. English To Russian Translation Skills Test - 1st Place! I am experienced in every job related to Translation, Customer and technical Support services, Email marketing services (Inbox delivery, setting up SPF and DKIM records, etc.) and personal assistance. Please feel free to contact me if you need my assistance with any of the above industries.
Ranked #2 out of 156,108 Admin Professionals on Elance! With over 15 years of experience in Management, Public and Customer Relations, Training, Sales, Operations, Project Management, Administration and Writing, I am confident that I can provide the caliber of service you desire. I have served as a Virtual/Personal Assistant and Project Manager for individuals and companies for over 10 years. This is my career and my passion, and I invite you to see how I can quickly become an immediate asset to you and your team. Why settle for less?
I am your ideal girl Friday. No job is too big or too small for me. You name it, I can and will do it - from web research, data entry, database building, and audio/video transcription to customer support, grammar cleanup, writing and proofreading. With a Masters degree in Mass Communication and Bachelors degree in English, and an array of work experience in various fields, I can bring in a lot to any project that I do for you. Client satisfaction, and building long term relationships with said clients, is my top priority, and my whole attitude and approach toward work is based on achieving this.
With 15 years in the Banking Industry and 12 years in Real Estate I have extensive computer and customer service skills. I am very organized and manage my time well. I am a hard working, dedicated, and self motivated individual that thrives on a challenge. I really enjoy working on my computer; typing, returning emails, data entry, research, setting appointments, etc. I am comfortable using Open Office, Microsoft Excel, Constant Contact, Evernote, and many other applications. I am happy to provide any assistance I can, to help you complete your tasks or projects. I am eager and ready to work please, contact me at your earliest convenience. Thank you, Cindy ***I am an English speaking Canadian Citizen, residing in the Kingdom of Tonga***
I have over 25 years experience in real world business. I can assist you with recruitment, Virtual Assistance, and Amazon Reviews and Amazon store management. I am a strong candidate with great skills in staffing, review writing, , personal assistance, I am open to challenges and pay per hour or fixed price contracts, I have stellar references.
To assume a position where I can use my out most capability and skills to contribute to the goals of the company I am working for and at the same time gain additional knowledge and experience for self-development.
Are you frustrated because of an unsuccessful project ending due to lack of communication? Time out for low quality customer service and lack of quality service. Time out for calls being missed and being sent straight to voicemail. It is time for you to be provided with the highest level of administrative support which includes data entry, receptionist, email response, and call handling support. With over 10 years of client support experience working for companies like Wachovia Securities, Capital One and Best Buy both in and outside the home I am very confident that my overall customer service and office support skills will help your business continue its success. Contact me today so we can discuss how I can improve your overall virtual office experience.
Being in the customer service industry for almost 4 years now (worked as a cashier in a fast food chain and working in BPO company) helped me a lot to improve not just my self esteem but as well as my communication skills. I learned how to deal with different types of customer and how I can satisfy and DELIGHT each one of them. For me, a good customer service rep knows how to empathize, address to the concern right away, must be knowledgeable of his job, and the last but not the least, LISTEN and UNDERSTAND to customer?s concern. Through the years, I have enhanced my skills and expertise in providing excellent customer service.
Hi, there! I am a native Floridian, and a freelance administrative support specialist. I bring the dependability and expertise of an executive assistant to you when and where you need it most. WHAT I CAN DO FOR YOU Need some online research or data entry done? IÂm here to help. How about creating and distributing an email survey to your customers? ThatÂs where I come in. Looking for a way to make your calendar (or scheduling system) more organized and productive? Let me at it! EXPERIENCE = PEACE OF MIND With over 10 years of administrative support expertise under my belt, I can offer you the remote assistance that will allow you to concentrate on running your business, while giving you the confidence of knowing that your business needs are being expertly handled. GET YOUR MONEYÂS WORTH I offer a 100% money back guarantee on all of the work that I do!
I have 11 years of experience as Virtual Assistant, Social Media Manager, Affiliate marketer, Customer Care Support Call / Chat / Email, eCommerce Support, data entry, Project manager and many more. I have 2 backup internet connection and 1 primary connection all with 2 MBPS speed, 24 hours electricity backup, and will have human resource backup as well. I am available around 14-16 hours a day on skype, hangout, email, whatsapp and phone.
My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.
Studying Business Administration & Management for my Bachelors Degree, as well as the work experience I have, gave me a sense on how to function in the Business environment. I am also studying for my Accounts in Business Development, because I want to focus my career path on start-ups. Over the last 2 years I have proved my self in wide range of Virtual Assistance & Customer Support. I am a Team worker and very sociable, I find interacting with people fulfilling, which is why I thrive in an environment where I have to communicate and share ideas. Working at Start-ups would well-suit my character, as I tend to find the best, while most direct, solution to anything. Basically, I'm good at creating processes, something that Start-ups need. A Customer Service and Support role within a company would also suit me very well, in this stage of my life, as I look to add value to a company while gaining experience. Seeking a suitable Full-time, Career- oriented, challenging assignment le
Currently #2 Australian Individual in Admin Support on Elance. What do you want? 5 star service. When do you want it? Now. Then look no further, because you've found it! I am a professional looking for part time work, generally after Australian east coast business hours, however I can also assist during business hours in some cases. I have over twelve years experience in customer service and have fantastic communication skills (both written and verbal). This is something I pride myself on. I am a native English speaker and and will respond to any queries within one business day. I have experience booking travel (flights, car rental and accommodation). I regularly travel, and have completed a gap year trip, as well as many 2-4 week holidays. I also have experience in Microsoft Word, Excel, Powerpoint and Publisher as well as some experience in Photoshop. Please contact me for further information or if you have any questions. I look forward to working with you soon
I have working experience of almost 6 years and most of it is in customer care over the telephone, emails and face to face. I have completed my Primary and Secondary education in London. English is my first language. I am very productive with Microsoft Excel as I have the ability to create automated excel sheets to deliver management of processes and to extract reports & analysis from these sheets. I have sufficient experience in processing data in various formats (csv,txt,excel sheets) for the inventory feed files to upload the products on Amazon and eBay. I have sufficient experience of selling products online and taking care of the following: -Order processing -Managing returns -Processing Feed Files -Uploading Inventory -Respond to customers emails -Maintaining ODR -Producing sales/returns analysis I have excellent Outlook Skills. I am well organised with the emails, scheduled tasks and followups which ensures that emails are dealt efficiently.
Thank you for taking the time to read a little bit more about me. Here's my story: I am a veteran customer service representative with over 11 years of experience. Hiring me means that your project gets done ahead of time. My experience includes being promoted to work on pilot group helping customers resolve accounts quickly and helping peers to solve a customer's problem on the same call.
I would like to share my many years of customer service experience and clerical skills to help deliver the ultimate customer service to customers. I have worked in call centers, offices, and retail. I had the opportunity to learn clerical duties, phone skills, data entry, Microsoft computer programs as well as multitasking abilities. I enjoyed solving customers problems. I am open to learning new skills and feel I will be a great asset to your company.
Experience: 15+ years Administrative Assistant 8 years Telecommunications/Inside Sales Data Entry Project Management Customer Service Assistant Manager - Sales Microsoft Office Calendar Managment
I have worked from home for over 10 years. I have a range of customer service, technical support, data entry, and managerial experience. I also have web design experience for about 5 years. I am seeking opportunities to work with big or small companies offering virtual services.
Virtualistics Specialized in 24/7 Virtual Assistance, 24/7 Real Estate, 24/7 Online Food Order Taking, 24/7 Live Chat, 24/7 E-mail Support, 24/7 Phone Support, 24/7 Technical Support, 24/7 Data Entry / Web Research,webdesign ,web development . We believe our clients, service providers and associates deserve honesty in all aspects of our business. The needs of our clients and associates will be kept as a first priority. Writing down our vision and mission is not enough. We believe in the meaning of the words and show it by conducting business in
Mind, Body & Soul Support System Co has been providing expert quality services to different clients worldwide. We are committed in assisting our clients succeed in their businesses by providing them dependable, flexible, cost-effective, accurate and passion-driven services sculpted to meet their specific needs. We have been handling various services like virtual assistance, data entry, data processing, inbound and outbound calls, research, customer response, bulk mailing, administrative and other back office work since 2005.
eListGuy (ELG, Inc) is a efficient B2B data service partner. ELG employs a dedicated team of data scientists working alongside each other to gather the information you need, exactly as you need it. We have the size and strength to fulfill all your leads requests without compromising the individualized customer service you seek. To date, we have built lists for more than 450 customers, the vast majority of which are growing American-based companies. Our proven track record of success with a diverse and expansive list of clients lets you know that you know you?re in great hands. We have outsourcing partners from all over the world, so if you need growth advising, we can refer you the best American growth consultants, if you need assistance with web and mobile application development, content writing or email marketing, we refer you our finest outsourcing partners from North America or Pakistan. We are everything YOU need to grow your business.
Hi **** 4 year + Experience In Customer Support for eCommerce Business specially for amazon & ebay stores and having experience with Magento Design & Development also. Administrative Support and Virtual Assistant ,Ebay/amazon Listing and Product Upload Expert,India Below is the list of services that I provide: Complete eCommerce Solutions 1 Shopify Store Development + Product Uploading 2. Magento Store Development + Product Uploading + CSV + Ftp Uploading 3 Amazon Web services + Product Listing 4. Ebay Store Design + Product Listing with Template + Turbolister 5. BigCommerce Store Development + Product Uploading 6. Prestashop Store Development + Product Uploading 7. Wordpress Development ::Other Services:: Content moderation Email Customer Support Application support & moderation Moderator Live Chat Mailing List Development Administrative Support Services **I Strive to make money for clients every store served by me is 100% satisfactory**
I'm a Customer Support Professional with over a decade's experience in various capacities with corporations such as Microsoft, Northrop Grumman, the University of Colorado, and Hewlett Packard, both in Ireland and the US. My background is in high-volume, high-pressure, customer-facing Technical Support environments so I'm very good at communicating concepts and solutions either verbally (face-to-face, by phone) or in writing (email, chat, etc.) in a clear concise, and courteous manner. Possessing a determination to excel, I see all tasks I undertake through to completion with utmost professionalism and efficiency, ensuring a high degree of customer satisfaction.
I have worked in customer service for the past 5 years in all types of roles and positions from call center to face-to-face retail. I have recently taken to freelancing with a desire to work from home and start my own business. My most recent customer service position allows me to support a telecommunications company as well as a hospitality/travel corporation. As a freelancer, I am also affiliated with multiple mystery shop companies to provide compliance services to clients in the restaurant, retail, and automotive industries. I have extensive knowledge in Microsoft Suite programs including Microsoft Word, Microsoft Excel, Microsoft Powerpoint and Microsoft Outlook. I am also proficient in Google Docs, Google Drive, and Adobe Photoshop. I am also currently using the Windows 8.1 platform. I currently provide customer service support, virtual assistant tasks, and chat/email support.
Extensive experience in e-commerce store management & customer services. Expert in product listings on Ebay(com, uk, au, in), amazon, yahoo stores, magento, bigcommerce, opencart, woocommerce, shopify and other e-commerce platforms. Professional in photoshop, data entry and excel. Will always provide 100% accurate and perfect work , on time at a fair price.
I worked as a Virtual Customer Care Tech, Virtual Assistant, Customer Service Representative, Appointment setter, Virtual Telemarketer, and as a Bar attendant/Service crew. Those are my expertise field/skills that made me able to handle work related stress and to be an excellent satisfaction provider to our customer. I'm very Professional when it comes to my clients and to our customer, Communicate effectively with my clients, informing and updating them regularly to guarantee that sales and customer objectives are met. It's very important to me to earn the trust of my clients, and to create a positive reputation. As long as the company feels like I?m contributing and as long as I continue to develop and grow, I can see myself in a career like this one. Very simple, As long as I'm happy and I'm helping other people I will pursue and I'll never stop.