Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
My objective is to obtain ongoing employment within the business field, with an employer that seeks a professional who is dedicated and hard working. My organizational skills along with my self discipline allows me to provide quality results with minimal supervision. I live in the Central Time Zone with and I have a flexible schedule. I have a work station set up to handle any work assignment. I also have a dedicated, quiet environment to perform my duties with no outside disturbances. In addition, I can oversee screening, hiring, training, and assisting in all aspects of creating a team of your own to achieve your goals of success. Im driven and I want to succeed along with you.
Ecruos Technologies is a premier Business process outsourcing provider with operations in India. We embody a unique expertise in Direct Response Customer Service and Support. The company's commitment to customer service, quality and on-time project management has fostered its world-class reputation. Ecruos's management team boasts years of successful experience in developing and implementing client solutions. A professional services firm with a college educated labor at a low cost that is dedicated to making offshore services work for our customers. We are a leading provider of offshore outsourcing services to corporations of any size. We share our knowledge of offshore development, our extensive project management experiences, processes and methodology and wide network of personnel resources to ensure an outsourcing strategy that works for you.
Virtual Assistance Support 24/7 Phone Answering 24/7 Live Chat Support on website 24/7 Email Support Data Entry Data Collection Services Collation Services Tel Marketing /Appointment Fixing Services Bill Collection Reminder Call Services Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic Craigslist Posting Kijiji Posting Back pages Posting
Graduated in Business Administration, used to multitask jobs, English to Portuguese translations and vice-versa, review of websites and documents, Virtual Assistant, Researches, Administrative Support, Data Entry, Customer Service, Excel Spreadsheets. I can do freelancer long term and homebased jobs.
With over 7 years of experience in the field of Telemarketing and Customer Service, I have worked with the finest BPO companies and held key roles such as Quality Assurance Specialist, Sales Verifier, Appointment Setter and Outbound Sales Representative Level 3. These enhanced my skills and expertise which helped me deliver excellent and quality service to clients that I have worked with and will be working with in the future. I've also handled numerous campaigns ranging from Telesales - Cold Calling, Warm Calling, Order Entry and Customer Service for UK, US, and Australian Telco companies both consumer and business accounts. I'm looking forward to be of service to deliver the tasks expected and help in the success of each project I will be working on.
I am a competitive customer service representative with more than 8 years experience. I worked with some prestigious call center companies in Philippines. I handled American and Canadian companies. Few accounts that I worked with were, Microsoft, Dish Network, Dell USA, Telus, Bell Canada. With my 6 year experience, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. I started as a customer service representative and promoted as quality assurance representative and eventually as a team leader. With my dedication to work I received awards. With my experience and interest in Customer Service, I am confident that I can provide world class customer service. I excel at working under tight deadlines with high expectations. I possess the self discipline and time management skills necessary to have served as a successful employee for the past 6 years. I am willing to undergo series of interviews and assessments.
My main life objective is to be productive with my talent, skills and experience. So whatever job I have gone through, I can say I have given my 100% effort and dedication to it. I have been in the call center industry like all my life after college and since then, all I want is to improve and enlarge my experience in this industry.
A Freelance Virtual Assistant equipped with knowledge and skills with proven certification of seminars and training attended. Interested in serving and working with people from all walks of life. A friendly, highly energetic and enthusiastic individual with Good Communication skills Able to Multi-tasked and willing to be trained for continuous learning I personally worked as a Customer Service representative of McAfee and have an Extensive training and experience as a Customer service representative using CRM on Demand as our primary Tool I have an experience in taking inbound calls making outbound Calls, Experienced in Email, Phone and Chat Support, handled survey calls, lead generations,appointment setting type of calls and telemarketing as well. I worked as an online and office based Human Resource Staff and In charge of Recruitment /Hiring, training of staff
I have 17 years experience as a Virtual Assist, Data Entry/Customer Service/Administrative professional.Recognized for integrity, strong management and leadership, follow-through, and interpersonal communications. I can handle your every day task both business and personal I have extensive data entry experience, converting PDF files to excel or any other format. I am experienced in MS Office including MS Word, Excel, PowerPoint, etc. I have extensive experience handling customer support, phones, emails and live chat. No task is too large or small... Don't have the time... I do! I am available as a personal virtual assistant 24/7 365 days a year. Traveling is not a problem.
Ranked #2 out of 156,108 Admin Professionals on Elance! With over 15 years of experience in Management, Public and Customer Relations, Training, Sales, Operations, Project Management, Administration and Writing, I am confident that I can provide the caliber of service you desire. I have served as a Virtual/Personal Assistant and Project Manager for individuals and companies for over 10 years. This is my career and my passion, and I invite you to see how I can quickly become an immediate asset to you and your team. Why settle for less?
I am currently a MBA (Quality Management) student, I hold a Bachelor's Degree in Administrative Management along with 8 years work experience in the Administrative, Telemarketing, Transcribing and Customer Service Field.
We will provide you with a team of professionals and skilled personnel for your customer service and sales support, both phone and online operators. We also provide office administration support or virtual assistants. Your team will work for you to support each other to accomplish the goal which is to provide you with superior and efficient service. You will get a dedicated person or persons AND support or reliever just in case the dedicated/assigned person/s is not available or on leave. In short, you have a team! Our rate is reasonable but our quality is above standard. We have our managed contact centers equipped with hi-speed internet, up-to-date computers and power generators. We are not a group of work-from-home moms. We are a professional company and registered in the US and Philippines. Our employees are fulltime with full benefits and mostly have been with us since we were established in 2005.
I'm an excellent, well-rounded Customer Service/Sales Representative with over five years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu City, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
SkyLight Asia specializes in providing cost-saving data entry, transcription, customer support, medical billing and coding, and other administrative services to customers in the US, Canada and the UK for nine years now. Our roster of services include: - data entry or encoding - medical and business transcription - customer support (phone, emails, live chat) - medical billing and coding - bulk mailing of marketing materials - spreadsheet and database creation - word processing - document conversion - internet research - article writing and abstracting - data mining - accounting - translation - art illustration - and so many other administrative and technical tasks that can be outsourced.
Customer Oriented, Fast Learner, Adaptable to changes, Proactive, Management Skills, Good Communicator
My background in Customer Service and Support would enable me to be a valuable contribution to your company. I am also certain that my proficiency in MS Word, Excel and PowerPoint would greatly contribute to increased productivity and excellent client relations on many levels. I have approximately (13) years of experience with Inbound/Outbound Customer Service, Support as well as Administrative and Clerical skills. Started to manage a team and projects since 2007 up to present. I have a wide range of skills and abilities that provided me with excellent people and communication skills necessary to succeed in this fast paced and exciting industry. I feel confident that I have what it takes to hit the ground running and strengthen your organization.
Are you looking for a MULTI-TALENTED virtual assistant ? Then you are up to the right place. I offer wide variety of services including Virtual Assistant works, eCommerce, Data Entry, Web Research, Customer Support, Email and Chat support, Real Estate Management and Technical Support. I am an independent, young and energetic freelancer from Nepal. I have completed close to thirty projects on Elance alone working for more than 1000 hours. The things matters the most to me is trust, 100% satisfaction of my clients, perfect quality, & very quick response time. My level of English and grasping power is HIGH. TESTIMONIALS: ?Extremely fast worker, very responsive. Would consider hiring again.? ? bizwhizph ?Very professional, very fast, will hire again ? ? sgrecruitmentguru ?It was really great to work with Chandan! I'm satisfied with his work, thanks a lot!? ? HaukeFokken And lots of more... Invite me if you need me for your project.
I have 6 years extensive experience in this field. Due to my enthusiasm and commitment in customer services career, I have the ability to become a central member of your team. EXECUTIVE SUMMARY ? Strong Interpersonal communication skills. ? Problem analysis and problem solving. ? Organizational skills and customer service orientation. ? Adaptability and ability to work under pressure.
I am highly capable professional with over 4 years of experience specializing in customer support. I'veI handled Financial and Medical Account to Inbound Sales campaign for a hotel reservation. I am flexible, professional and easy to work with. I always make sure to provide 100% satisfaction. I can work with minimal supervision and I can easily learn new things.
My expertise is Customer Support via phone and online chat. I have over 6 years of experience handling inbound support, customer complaints and retention, as well as email support and tickets. I also have over 2 years of management experience where I was responsible for training and leading a team of exceptional customer service agents. I have used numerous programs during my career, including Zendesk, Salesforce, LiveOps, LiveChat, and Chataroo. My superior customer service skills have been acquired through call center, retail, internet and the hospitality industry. Some of my other talents include data entry, transcription, internet and library research, and expertise in MS Office 2013 Pro.
EpicZone Tech provides Call Center, Data Entry and Customer (phone, chat & e-mail) Support Services in a highly professional and ethical manner. We offer technical support services, order taking, order processing and also outbound services (lead generation, verification, event planning etc). EpicZone Tech has worked for various clients throughout the U.S/UK / Canada in jobs pertaining to Voice, Non-Voice Services. We operate 24/7 and can work on any time-zones. We continued to pride our self on the principles that laid the initial foundation for success: hard, honest work, customer satisfaction and quality service. We promise the excellence of our work and your satisfaction. At EpicZone Tech we provide an Iron Clad Service Guarantee that will prove your campaign to be a success or your money back. We always plan for a long term relationship with our clients.
I am a dependable, professional Executive Assistant, and utilizing my expertise will allow you to use your time more effectively. I am reliable, hard working, efficient, and self motivated with strong organizational skills. I am proficient in the following: MS Office (Word, Excel, PowerPoint, Outlook, Access, Publisher) Bookkeeping and Payroll Processing Adobe (Photoshop, Acrobat, Dreamweaver) Quicken Quickbooks and Quickbooks online Peachtree Dropbox Evernote Infusionsoft Constant Contact iContact Social Media Marketing LinkedIn Profile Creation and Management Recruiting Email handling Travel Arrangements Zendesk Genesis Medical Billing & Coding
I worked as a Virtual Customer Care Manager, Virtual Assistant, Customer Service Representative, Appointment setter, HR executive, Virtual Telemarketer, and as a Bar attendant/Service crew. Those are my expertise field/skills that made me able to handle work related stress and to be an excellent satisfaction provider to our customer. I'm very Professional when it comes to my clients and to our customer, Communicate effectively with my clients, informing and updating them regularly to guarantee that sales and customer objectives are met. It's very important to me to earn the trust of my clients, and to create a positive reputation. As long as the company feels like I?m contributing and as long as I continue to develop and grow, I can see myself in a career like this one. Very simple, As long as I'm happy and I'm helping other people I will pursue and I'll never stop.
Emenac Inc. has its headquarters in Canada and have clientele of 16% in Pakistan, 22% in US, 28% in Canada 10% & 15% in UK & Australia + other countries ?Emenac Call Center Services? is the sister company of Emenac Inc. and was established in 2003 to handle the contact center services. It has been in the field since over a decade and offers a wide range of call center services to numerous industries and businesses. In Emenac Inc. we have a professional network of specialist professionals where we have ? Team of skilled professionals o Advertisement o Accounts o Admin o Team Leaders o IT professionals o Development Specialists o Professional Customer Service Experts ? Infrastructure o Professional environment o Technological help facility o High speed Internet lines o Latest machinery with backup facility ? Coaching o Special classes for staff knowledge enhancement o Professional advance training for every job o Product Knowledge o Morale booster meeting
**Ranked 637/180,000 freelancers! 24 hour service available!** My name is Victoria Lucas, and I am currently pursuing my second year in Criminology and Criminal Justice at Carleton University, with a special emphasis on Psychology. As you can imagine, I have written quite a few research papers to date. I have a remarkable research experience and I am able to find creative ways to find the information needed and stay updated. I am computer savvy and have exceptional time management skills and techniques. . For the past two years, I have been conducting market research for a reputable company here in Canada. I have been subcontracted to complete various projects ranging from customer satisfaction surveys from gym members and dental patients, to data entry, report editing and mystery shopping. I am sure you will find my outstanding written and verbal skills to be useful. I am highly motivated and always give 100% of my focus to my projects and accomplish them in a timely fashion.
I am an experienced Customer Service Representative. I have worked for nearly 7 years in the Business Process Outsourcing industry, providing assistance to US and UK customers. I have also have exposure to UK culture, having studied there for 2 years. I am adept at handling customer concerns, be it chat or email. I have also polished my grammar and writing skills when I worked as a Snippet Writer for Thumbtack.
I have over 25 years experience in real world business. I can assist you with recruitment, Virtual Assistance, and Amazon customer service and Amazon store management. I am a strong candidate with great skills in staffing, review writing, , personal assistance, I am open to challenges and pay per hour or fixed price contracts, I have stellar references. I also have 5 years + customer service audits and compliance. Amazon store customer service and staffing.
Employer of Record for Elance - oDesk
I have worked for call centers for 6 years and has handled Sales, Customer Service, Help Desk, Escalations, Technical Support and Back Office Support. I am very hard working and diligent. I can work with minimal supervision.
I can add products to your store which includes: product descriptions, images, options, keywords, meta tags and other data. If you don't have categories, custom options and attributes, I can create them according to your instructions or my own common sense. You will NOT find a better customer service assistant than me. Guaranteed.I worked as a customer service assistant for a company that books flights and hotels.My job included in-bound calls,e-mail and chat support for the clients from English speaking areas.I have several years of experience in this field. I would be fully dedicated to your project and there is 100% money back guarantee if you are not satisfied for any reason. I am located in Pula, Croatia, and I am able to begin working on your job right away. Please feel free to contact me...
FOR ME THE CLIENT IS KING, so your satisfaction is my top priority !! In my last year in Marketing and Communication at the University of Mulhouse in France, I have 5 of years experiences in Virtual Assistance, Customer Service and Internet Marketing. Third year working in Elance and Upwork (Odesk). More than 700 hours in Elance. Ranked top 30% in the Customer Service, Social Media Marketing, Call Center Skills, Computer Skills, Phone Support and Email tests (go to skills bellow for more info) Also efficient in Data Entry, (French/English/Spanish) audio/video transcription, Proofreading, Writing, French/English/Spanish Translations, Web Research. Excellent fluency - both written and verbal - in French, English and Spanish. Proactive, fast learner, reliable. I am very serious and proactive. Independent, competent and professional, I can perform a wide range of services; provide a high quality work with a quick turnaround.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a Customer Support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and level headed, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
I am a professional freelance transcriptionist specializing in corporate (interviews, seminars, lectures, etc.) and medical (nephrology, urology, general practice and chiropractic) transcription. I am also an experienced customer service rep. I've been trained by Disney, Walgreens and Sears. Contact me to see how I can work with you to make your project a success!!!!!
Understanding the Market and Clients Needs! We will represent you and provide professional high quality services for you and your clients.We recognize your brand and having a high level of professional is essential to you building a strong client base. Understanding the real estate market and truly listening to our clients demands are how we excel in providing exceptional services to our internal and external partners. Our company also understands the real estate market. In fact having a competent staff is often the key to maximizing profits and production. Offering premium services all the way from logo creation, website building, underwriting as well as outbound/inbound contact centers and more.We allow the small business owner and those working on a budget to convey a professional and corporate experience even if you are a sole proprietor. Give us the opportunity to represent your brand and well will not only meet, but we will strive to exceed your expect
Let my twenty years of experience and personal success work for you!
I am a dynamic, highly motivated professional with over 16 years in the customer service/administrative field as well as management, operations, and sales. I have worked in customer service management for 10 years running daily operations with exceptional communication in customer relations and up sales I have the strong ability to work independently or as a self motivated worker who is part of a team. I have handled a large volume of incoming customer calls, resolved customers conflicts in a professional manner, sold a large volume of products and took multiple orders. I have managed billing and charge backs for clients. Freelance writing is a passion of mine. I produce original, unique, interesting articles. I am excellent at research and web content! Feedback for: Tina B. Job Status Complete - Jun 24, 2013 Rating from Skinner_Team2013 5.0 "Very happy with Tina's work. She took the subjects given and flew with them exactly how I wanted her to!
In Today?s customer service oriented society, timely, proactive service is soght to insure current and future success. Customer loyalty is always impacted when you employ the right service professional to represent your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer?s expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business through regular customers is of the utmost importance in every business. It would be my pleasure to interview with you, and I look forward to hearing from you soon.
Skilled and experienced Customer Service Representative with over 15 years experience. Highly skilled as an Online Retail Customer Service Representative. Computer capable, with a knowledge of MS Office and QuickBooks. Experienced with UPS and FedEx tracking, claims and disputes.
When it comes to delivering exceptional customer service results I am definitely the one who can provide training to ensure that your team is well equipped to began handling customers appropriately.
An experienced and professional Virtual Assistant providing an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly. Consistently ranked above top 35 within Elance with 5 star rating and over 2000 hours logged
I have a variety of interchangeable skills that I have developed and improved upon throughout my career. I am self-motivated and proactive with the ability to professionally negotiate with both internal and external customers. I always pay great attention to detail so as to adhere to legal and company mandated deadlines and requirements. I have excellent time management and organizational skills and can work effectively under pressure as well as multi-task. I ensure I keep up to date with technological advances and the way business is conducted. I am expert in Microsoft products including, Excel, PowerPoint and Word. I have extensive experience in data entry, proof reading, creating policy and procedures manuals, PowerPoint presentations, budget control and planning, following regulations as well as creating mailings, faxing, scanning and scheduling.
I am an experienced marketer and social media expert. I grew a subscription base service from 30,000 users to 450,000 users, maintaining customer satisfaction, payroll, hiring and training and development. I am a hard working and dedicated employee willing to not quit until the job gets done. I can manage your social media accounts, deal with your clients and help grow your brands.
I am a customer service professional with various skill set. With over 10 years of experience handling various clients in different sectors, i provide customer services, transcription services and virtual assistance. Also a passionate writer for different types of niches, i would like to be able to utilize my experience and skills to take on projects in these areas.
Customer Service is my best skill. I have been in the call center industry for more than 8 years. I am great at resolving and handling customer issues. I always make it a point to exceed customers expectations. I handled different accounts and worked with a different type of people and different type of problems and was still able to perform at my best and deliver good quality service.
Top 10 Australian Individual in Admin Support on Elance. What do you want? 5 star service. When do you want it? Now. Then look no further, because you've found it! I am a professional looking for part time work, generally after Australian east coast business hours, however I can also assist during business hours in some cases. I have over twelve years experience in customer service and have fantastic communication skills (both written and verbal). This is something I pride myself on. I am a native English speaker and and will respond to any queries within one business day. I have experience booking travel (flights, car rental and accommodation). I regularly travel, and have completed a gap year trip, as well as many 2-4 week holidays. I also have experience in Microsoft Word, Excel, Powerpoint and Publisher as well as some experience in Photoshop. Please contact me for further information or if you have any questions. I look forward to working with you soon!
Small business owner studied secretarial practice / office management / communications / elementary education and CNA
I am proactive, always bringing new ideas for our line of work. I have always worked with dead lines and goals. I always work with objectives and with real goals to be achieved. I am very efficient, creative, proactive and resourceful person, always bringing innovating ideas to the my line of work by implementing tools that will allow us to follow up, call and retrieve in real time messages and tickets from our customers and clients, also, these tools will allow us to watch over about what?s the team doing and how are they doing it in order to localize problems and improve our the efficient of our work. On the other hand, I had a great experience working with Passbeemedia (Plano Texas), I was the project manager and my tasks were to keep up with our developers, customer representatives, customers, tickets, in order to improve the impact on our clients and deliver a great work; I had to handle Passbeemedia Forum, use team viewer to set-up all our representatives software and ev
I have been a freelancer since 2010 working through different freelance platforms. My working experience: -Working as customer support while using the following tickeing systems: Digital Support Express and Help Scout -Receptionst and later on a manager of reception for a website that provides legal help online (I have implemented an online schedule/roster that was accepted as a good tool as everyone was aware of the changes in the shifts instantly. I was checking if everyone was coming on time and I was hiring new staff) -Customer Support Represetative for a language school -Customer Support Representative for a company that sells digital books online (providing general and technical support to users that have issues downloading a product and issuing refunds) -Writer for a wedding blog called Glamthings.com -Customer Support Representative for a store on Amazon
I am a highly-recommended Customer Service/Admin expert with over 20+ years of experience. I am your one-stop shop for all your office needs including but not limited to customer service, market research, website content writing, forum posting and interaction, social networking, blog writing, and email marketing. My passion is to work for small or start-up companies as there is nothing like the feeling of watching an organization grow and thrive and know that you were a part of making it happen. I am willing to work for a small wage in exchange for the possibility of becoming a part of something special. I have excellent references from Presidents/CEOs to the customers themselves proven by an award I was given by my customers from Master Replicas, Inc. Thanks in advance for you times and consideration.
A hardcore Client Contact Specialist!! Customer Service (Phone/Chat/Email), Guest Relations, Admin Support, Sales, Collections, Lead Generation, Appointment Setting, Cold Calling and Telemarketing
I am a Certified Medical Assistant with proven customer service and administrative skills. I have an extended background in business and clerical with a penchant for grammar and spelling proof reading. I am personable, trainable and detail oriented. I succeed in high stress situations and multitask with efficiency. I average around 52 wpm while typing. I enjoy challenges, take constructive criticism well and believe in high-standards. My goal in any position is to get my job done accurately, efficiently and with the utmost enthusiasm. I'm a powerhouse when it comes to organization and prioritizing; I need only to show you.
Amazing VA work guranteed. Honest, motivated, dependable, someone who is not afraid to ask questions if there a doubt, with good work ethics, love to work on my own, have 10+ years of experience in customer service in office environment. I have done Bachelors degree in Management with 32 months of experience with HP inbound technical call center.
TransForm Solution is an ISO 9001 and ISO 27001 certified outsourcing company. We are the leading, highest-rated provider of admin support, virtual assistant services, customer support and e-commerce solutions on Elance. We are proud of the fact that most of our first-time customers become long-term partners and highly recommend TransForm to their colleagues and business partners. Our Key Differentiators: ? Our history and longevity ? We?ve served our customers on Elance for over 13 years ? ISO 9001:2008 Certified ? Committed to total quality management and customer focussed ? ISO/IEC 27001 Certified ?Internationally recognized security best practices ? Our Verified credibility - D-U-N-S? registered ? Our client satisfaction and longevity ? Our top clients have been with us for over 9 years ? Our client reviews and project history ? Our ratings highlight our commitment to quality and customer service ? Members of IAOP, NASSCOM and IACC
DOS is a BPO firm based in Lahore, Pakistan currently offering Customer Support, Admin Support and Content Writing services to clients all around the globe including countries like US, Canada, UK, Australia, Germany and many more. We have been in business for 3+ years. Our core competencies include: - Customer Support and Call Center - Administrative Support - Content and Blog Writing We pride in on time delivery of high quality work and client satisfaction is our main priority! We do what we are best at and always do it right ! Contact today for free, no obligation quote.
Highly motivated individual, organized and always prepared. 7+ years of experience in customer service(customer complaints, tech support, general inquiry, general billing and team management). Speaks English exceptionally well and has no problem taking time with customers whom speaking little English. Everyone is a customer and every customer deserves the same excellent experience.
Ranked 4th out of 297,226 freelancers in Admin Support and 13th in sales category out of 3728 service providers. Truly partner on which you can rely trust and faith!
I bring over Twenty years of Administrative, Customer Service, Inventory Management, Accounting, Telesales, Data Research, Lead Generation, Construction Bid Solicitations, Project Management, and Marketing experience with the desire to excel and exceed expectations. I enjoy working in a team environment, as well as independently and take pride in my work and achievements. I believe in getting the job done accurately, timely, and in a professional manner.I have excellent analytical skills, am flexible, work well under pressure due to deadlines, and very disciplined and dependable. I am an Air Force Veteran that specialized in Inventory Management/Purchasing. My work ethic speaks for itself. My goal is to obtain a relationship with a company that would offer me the opportunity to utilize my skills and experiences in a manner that would be beneficial to both the company and myself. I am seeking projects with increasing levels of responsibilities. Salary is negotiable, willing to discuss
Currently working in eSourcing for UK/US company for Spanish and British clients-mayor companies. Excellent customer service support and internet/ data researcher ( english, spanish). English to spanish translation and vice versa. Efficient, reliable, fast learner. Excellent academic background in linguistics. I also sell designer shoes and clothes on ebay and translate ebay listings from english to spanish. I can do detailed reserach for you when necessary. I previously worked as a bilingual customer care agent: english/ spanish (remote, online) for the US based company offering a proper solution to clients via e-mail and phone calls and entering and processing the customers register information. In some cases I was asked to complete detailed internet / phone research. I also worked as a bilingual (english/ spanish) customer support representative for a fast growing multinational media company located in the US
Highly experienced VIRTUAL ASSISTANT with a wide range of experience in CUSTOMER SERVICE, WEB RESEARCH, DATA ENTRY, LIVE CHAT SUPPORT. Internet caf? business owner for 4 years. Excellent oral and written communication skills. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. A Bachelor's degree holder majoring in Business Management and also received a diploma in Medical Transcription and Editing program. Up to 90 words per minute typing speed. Overall Summary of Qualifications: Virtual / Personal Assistant Customer Service Live Chat Support Project Management Email Management CRM Softwares Wordpress Management Web Research and Data Entry General Transcription With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce quality work.
Are you spending more time on performing daily non-core business tasks? Do you find yourself pressed for time to complete important work? Feeling the need for a dedicated assistant but do not have the means to hire one? If you are looking for a dedicated assistant, look no further!! I help business owners save time and money while maintaining a top-notch professional image via my virtual office services. I'm a virtual assistant with over 12 years of experience in performing tasks such as data entry, call answering, event planning, scheduling appointments, correspondence management, etc. Please, tell me your requirements!!
Work from home professional who will assist you with your office and customer service needs. Over 10 years of experience in working from a home office providing professional, friendly, and reliable service.
Working as Online Researcher
Please have a look on my Clint's feedbacks for me, hope I don't have to say anything about the work quality that you will receive from my side : James is a trusted Elance contractor who always provides us excellent quality work, great communication, and quick turnaround. James is a very attentive provider and gave me excellent communication throughout the project. He is quick, accurate, and pays attention to detail. I would be happy to work with him again. I was very satisfied with the speed and quality of the work I received from James. The work went above and beyond my expectations and I will definitely work with this provider again. He is pleasant and easy to work with. Keep it up! James is fast and Responsive. He is 100% committed to delivering 100% satisfaction. Great provider and team player. Results focused and keen to produce satisfaction. Will not hesitate to work with him again. I look forward to being of assistance to you!
I have a B.S. degree in Human Resources Management and M. Div. (Christian Theology) degree. I have worked as a church pastor and as a hospital chaplain, but the majority of my work life was spent in the Social Security Administration. At that agency, I held positions from clerical up through district manager. I am hard working and reliable. Working in small offices has given me the opportunity to learn many different job skills such as clerical work, writing and editing, email management, internet research, communication/call center operation, and organizational skills, to name just a few. Let me show you what I can do for you.
I am a dedicated self starter working on Elance full time from sunny Florida, USA. I stepped out of the rat race to help people just like you with projects big, small and everything in between!. Each of my projects get specialized, personal attention to detail in the most efficient manner. I hope to open a dialogue with you to find out what you need and accomplish your goals, YOUR WAY! I have worked with many businesses for over the past 4 years, virtual assisting, content writing, marketing, SEO, social media marketing, CMS management, PPC management, data entry, Microsoft Office management, internet marketing and research, blog commenting, customer service and call center work. Let's connect! Daniela P
I am looking for clients who can appreciate strong organizational and follow up skills; I have the ability to effectively multi-task and maintain composure in a high-volume environment. I can execute quickly and efficiently to achieve timelines and deliverables. I also enjoy communication. When working with clients or customers of clients I strive to set them at ease and make them feel important and address any concerns in a kind and compassionate manner.
"Ben is one of those rare individuals I've found on Elance that is both extremely talented and ultra responsible. Give Ben a chance, you will NOT be disappointed!" "Look no further, Ben is the one you need on your team! Very professional and polished, Ben did an exceptional job for us. Lots of feedback on progress throughout the project. Extremely pleased with what Ben was able to accomplish in such a short timeframe. We couldn't be happier! Good experience all around and a perfect example of what Elance should be. ? "The employee who can make a compelling sales presentation, who can communicate succinctly via email, sound persuasive on the phone, write a complex business plan that the audience understands or can motivate a team to action is the one who will succeed in the 21st century workplace." - Lisa Nielsen, Demand Media See my introduction video, calls, client reviews and other portfolio samples to better understand the quality of my work. Excellence is one click away.
Hi, My name is Joy. I am an experienced work force member with the want and ability to do a great job for you. I specialize in Customer Service, specifically escalations. I am reliable, flexible, trustworthy, a quick learner and a self starter. You will see by my 5 star Elance rating that I not only walk the walk, but talk the talk. I look forward to working with you in the future,
Virtual assistant with excellent customer support, travel booking, communication skills, email etiquettes, recruitment skills, HR skills, admin skils. Looking for a profile that will allow me to utilize and enhance my skills.
VTF Solutions Pvt Ltd stands out as a jack of all trades by bringing multiple skill set together to help out clients in all their admin and back office needs. A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out. We are your Virtual Task Force to go head on with your projects, while you relax and start planning the next stage for your business.
Motivated and committed to deliver quality work in an efficient manner. Strong organizational skills to better provide you with exceptional support. As an Administrative Assistant, who has worked over 4,000 Elance "Lifetime" hours, I utilize my skills to help build a good working relationship with my clients. I am detail-oriented, self-disciplined and reliable. Your complete satisfaction is what I will always strive for. I provide a quick turnaround on projects and take great pride in my work. I am willing to sign an NDA if so requested.
To assume a position where I can use my out most capability and skills to contribute to the goals of the company I am working for and at the same time gain additional knowledge and experience for self-development.
A total of 7 years experience working in and running call centers. - Proven competency of dealing with customers from various classes, assisting them with orders and answering their questions regarding products and services. - Experienced in handling both Inbound and Outbound campaigns. - High level proficiency with MS Word, Excel, Outlook, and Google programs. - Extensive practical knowledge of all the prominent call center operations. - Excellent communication and interpersonal skills and keenness to detail. - Innate dynamism which lets me work in the fast paced atmosphere with ease. - Extensive experience in Admin Support, VA, Telemarketing, Sales, Lead Generation, Appointment Setting, Collections, Technical Support and Management Position. - Fluent in English both oral and written. I want to implement all the knowledge and experience that I have acquired to become a valuable asset to a great campaign.
Are you frustrated because of an unsuccessful project ending due to lack of communication? Time out for low quality customer service and lack of quality service. Time out for calls being missed and being sent straight to voicemail. It is time for you to be provided with the highest level of administrative support which includes data entry, receptionist, email response, and call handling support. With over 10 years of client support experience working for companies like Wachovia Securities, Capital One and Best Buy both in and outside the home I am very confident that my overall customer service and office support skills will help your business continue its success. Contact me today so we can discuss how I can improve your overall virtual office experience.
With 15 years in the Banking Industry and 12 years in Real Estate I have extensive computer and customer service skills. I am very organized and manage my time well. I am a hard working, dedicated, and self motivated individual that thrives on a challenge. I really enjoy working on my computer; typing, returning emails, data entry, research, setting appointments, etc. I am comfortable using Open Office, Microsoft Excel, Constant Contact, Evernote, and many other applications. I am happy to provide any assistance I can, to help you complete your tasks or projects. I am eager and ready to work please, contact me at your earliest convenience. Thank you, Cindy ***I am an English speaking Canadian Citizen, residing in the Kingdom of Tonga***
Experienced Virtual Assistant, Researcher, Marketer, Writer, Project Manager, Coordinator and Data Entry Specialist. Currently finishing my Master?s in Business Administration, I possess exceptional communication skills. I am also a very organized person with high attention to details and quality output. I am equally good selling, be it written, cold calling or actual presentation, research, MS office skills, among others. I am also an experienced Manager and have handled a branch office encompassing Finance, Marketing, Sales, HR Recruitment, Training, and Special Projects. I work with honesty and integrity and do what it takes to deliver the results that my clients want or require with the best quality I can offer with a very minimal supervision. I can multi-task and deliver results on time.
My team of professional Administrative Assistants make it their duty to provide clients with outstanding customer service, support, and dependability to perform any job. Let us give you the opportunity to reach all of your goals at affordable rates, extraordinary efficiency, and outstanding support.
I would like to share my many years of customer service experience and clerical skills to help deliver the ultimate customer service to customers. I have worked in call centers, offices, and retail. I had the opportunity to learn clerical duties, phone skills, data entry, Microsoft computer programs as well as multitasking abilities. I enjoyed solving customers problems. I am open to learning new skills and feel I will be a great asset to your company.
I am your ideal girl Friday. No job is too big or too small for me. You name it, I can and will do it - from web research, data entry, database building, and audio/video transcription to customer support, grammar cleanup, writing and proofreading. With a Masters degree in Mass Communication and Bachelors degree in English, and an array of work experience in various fields, I can bring in a lot to any project that I do for you. Client satisfaction, and building long term relationships with said clients, is my top priority, and my whole attitude and approach toward work is based on achieving this.
Studying Business Administration & Management for my Bachelors Degree, as well as the work experience I have, gave me a sense on how to function in the Business environment. I am also studying for my Accounts in Business Development, because I want to focus my career path on start-ups. Over the last 2 years I have proved my self in wide range of Virtual Assistance & Customer Support. I am a Team worker and very sociable, I find interacting with people fulfilling, which is why I thrive in an environment where I have to communicate and share ideas. Working at Start-ups would well-suit my character, as I tend to find the best, while most direct, solution to anything. Basically, I'm good at creating processes, something that Start-ups need. A Customer Service and Support role within a company would also suit me very well, in this stage of my life, as I look to add value to a company while gaining experience. Seeking a suitable Full-time, Career- oriented, challenging assignment le
I would like to be able to practice my ability in the field of sales and customer service. As a self-starter whoÂs already had some strong experience as a sales agent and customer service representative. My greatest asset is being bilingual which can be use as a double-edged sword. My previous job experience include Debt Consultant, inbound sales for Sprint, virtual assistant for U.S. Cellular, lead generator for Real Estate and outbound sales for Medical Life Alert just to name a few. I have my skills that I can use to help any company grow. I would like to be tried out for the job to show you my skills. I look forward to hearing from you as soon as possible to arrange a time for an interview. Other Attributes: Cold Calling, Data Entry, Email Support, Retention, Excel, Word and MS. Regards, Maria Pichardo
Experience: 15+ years Administrative Assistant 8 years Telecommunications/Inside Sales Data Entry Project Management Customer Service Assistant Manager - Sales Microsoft Office Calendar Managment
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
A great Experience in customer service including email handling, chat support, inbound and outbound calling. I can assist you with answering services, technical support, lead generation, data mining & collection, sales, marketing, appointment scheduling, product technical information, e-mail support, help desk, toll-free response and order processing with low cost and best quality.
WE'RE ALWAYS READY TO GIVE OUR VERY BEST AND NOTHING LESS! Lisa and her staff have over 20 years of experience in providing exceptional service in the Healthcare, Law Enforcement, Insurance, and Real Estate Industries. With our strong work ethic we can assure you that we will provide excellence, effectiveness, fast and solid work. We are efficient, driven and understand the value of good communication between employer and employee. Please feel free to view our experience and skills on our company profile. Thank you, we're looking forward to working with you!
Confidential and Customized Admin. Services, Forward thinking and Intuitive; with fifteen years of election campaign and office management experience. I have held leadership roles with non-profit, community coalitions and strategic planning groups, while grant writing, and fundraising. Smart and organized, are words which best describe all of the services offered. As a successful small business owner, I understand the importance of setting goals to build a world class organization. I will provide the hard work and desire for excellence, I will be there when you need me most! Specializing in: Email correspondence, Telephone Etiquette, Internet research, Ad Campaign and Design, Opponent research, Excel Spreadsheet Design, PowerPoint Presentations, Travel and Event Planning.
Experienced Recruiter and Technical Marketing Specialist worked for 3 years in multinational firms My expertise lies in Recruitment, Customer Services, Virtual Assistance and Account Management
I am a results-driven business professional, with over twenty years worth of experience and success in driving, operating and maintaining a successful, professional business platform for continued growth; handling each task small and large with care and completeness. Whether you are needing a professional administrative assistant, an excellent retention building customer service representative, timely professional transcribing done (80 WPM), by audio or video with a 24 hour turnaround, business emails answered or blogs created, research, content writing, accounts payable, accounts receivables, payroll processing,accounts reconciliations, business documents completed, travel arrangements, software quoting for sales proposals, or an insurance professional. I can handle these tasks for you with care, thus giving you a peace of mind knowing that I am on your team to bring you, and your business success and continued growth.
I have worked in customer service for the past 5 years in all types of roles and positions from call center to face-to-face retail. I have recently taken to freelancing with a desire to work from home and start my own business. My most recent customer service position allows me to support a telecommunications company as well as a hospitality/travel corporation. As a freelancer, I am also affiliated with multiple mystery shop companies to provide compliance services to clients in the restaurant, retail, and automotive industries. I have extensive knowledge in Microsoft Suite programs including Microsoft Word, Microsoft Excel, Microsoft Powerpoint and Microsoft Outlook. I am also proficient in Google Docs, Google Drive, and Adobe Photoshop. I am also currently using the Windows 8.1 platform. I currently provide customer service support, virtual assistant tasks, and chat/email support.
If you are looking for a motivated and dedicated Freelancer, I am your person. My recent education and valuable skills acquired through two Virtual Internships makes me highly qualified for most projects. I am a recent Deans List College Graduate where I studied HR/Business Management. Through the two Internships I participated in, I acquired excellent Team Leadership skills; Business Development Research experience; and applied my education by conducting basic Recruiting Tasks. My excellent Customer Service experience is an extremely valuable asset in this age of poor service. I am a very dedicated, self-starter who would be an asset to any Company. If you need projects completed in Customer Service; Administrative Assisting; Data Entry; Market Research/Telemarketing; or basic Recruiting Tasks, contact me, and we will collaborate on projects together. So don't miss out on hiring a reliable, trusted Freelancer. I look forward to working with you soon.
Sage, as the name suggests, knowledge gained from experience, we literally live by the name, Sage BPM puts that knowledge of Business Process Management in day-to-day actions. We provide high quality services and solutions that add value to your business. We provide with tailor-made solutions to suit your business needs. Sage BPM is an expert in developing versatile solutions that high quality and on-going performance benefits for our customers. We cater to start-ups, small and mid-size businesses in the e-Commerce, Media, Travel, e-Learning and Market Research sectors. Sage BPM have a skilled leadership team having international experience in the e-Commerce, Internet-based back-office solutions, U.S HealthCare and Market Research while working for companies in different geographies, mainly the North America, the United Kingdom and Australia. We help clients improve business functions, reduce timelines, enhance quality and improve sales while reducing costs.
To whom It may concern: My name is Debra Hairston and i am looking for a job with a growing company where i can utilize my skills.I have ten years experience in customer service and I have been trained by the New York telephone company. I am qualified to dial and answer 100-150 calls per hour. I have over fives years experience in Microsoft Word, Excel, Outlook Express, also different soft ware for the computers.I am a easy learner to new programs for jobs. If hired I would be a great asset to the hiring company.
I have been working in customer service field for the past 5 years. I love this job and enjoy doing it. I have used multiple customer service platforms like, Zendesk,and desk.com. I became very professional in Email Support and etiquette, Help Desk and Ticket Support. I have also worked in order processing, refunds, sales, marketing, product management, pricing, and translation. My base experience was with www.gilt.com where I learned to do multiple tasks related to customer support. I have improved my skills afterwards working as a freelancer with limitededitionsksa and badals.com. I am seeking opportunities in customer service field, email support in specific, and looking forward to improve my skills to be a customer service team manager one day.
A Versatile and Reliable Virtual Assistant and among the Top Freelancer of Upwork (formerly Odesk.com) and starting a Very Good Reputation here on Elance. Can provide 100% Customer Satisfaction and have proven track record both on Elance and Upwork.
To be in a Quality Analyst Position, Technical Support Representative or Customer Service Representative position utilizing my Education and Skills with experience in a Pioneer Online/Home Based Working Environment. In my 5 years Technical Support / Customer Service and 3 years Quality Analysis Supervisor / Accent & Conversational English Supervisor experience, I had the passion to excel beyond my clients expectations and have learned not to just be satisfied with what is good in the customers/clients perspective but to provide the best resolution on any concern and issue at hand that would lead to what we could call an exceptional service available to our valued customers/clients. As a Supervisor/Coach, I have made sure that the teams/groups of agents that were under my supervision would not settle for the best but to be more of an achiever to be in the top spot where they could take pride for themselves and to continually improve their skills and performances for promotion as
Motivated, self-managing, teachable, and detail-oriented individual who loves working with people, organizing, and doing project management. I have over ten years of experience working in customer service. Through each experience I have learned to be positive and think quickly to ensure tasks are done correctly and pleasing to the customer?whether internal or external. With experience as both an admin assistant and a grant manager, I have spent time working with Microsoft Excel and the rest of the Microsoft Suite managing and reviewing budgets, editing and formatting documents, and creating reports. I also coordinated schedules, arranged catering, and planned travel itineraries within budgetary guidelines for staff and outside contractors. I have assisted with data input regarding health insurance, education, and personal information of employees. I am able to complete clerical tasks efficiently and organized.
I strive for perfection and I always believe in quality content. I am deadline oriented and strictly adhere to project requirements.
Thank you for viewing my profile! Call Center industry made me develop a wide range of skills and knowledge of relevant applications and computer equipment. I would love to engage in a more challenging job that would encourage me to grow professionally.
Customer Support: As a previous real estate professional I was schooled in Ethics Law for the State of Alabama. All client and customer information remained secure. Customer Service: As a Tax Support representative at www.turbotax.com, I took calls and resolved customer issues in the Turbotax Software. I was also required to keep customer information secure and private.