Business Professional with over 9 years of experience in analysis and research, customer service, project management, process auditing and improvement, and business administration. My analysis and research skills are thorough and detailed. I have solid and professional communication skills of which my experience includes creating informational presentations, training guides, and professional business communications. My experience also includes payroll and worker productivity administration, reporting and analysis. I am dedicated to delivering quality, consistent results in a timely manner for all projects...big or small.
Griffin Virtual Office Solutions (GVOS) was established with the objective of providing VA services performed on time and within budget working with small business and creative individuals. Now retired I offer my diversified experience within large corporatations as well as small business environments. I am creative and enjoy the diversity of each new project, utilizing the following software applications and skills: Outlook; Excel; Customer Service; Data Entry; Microsoft 2007 Word, and recently added certification in Medical Office Terminology to my portfolio.
I am a free lancer looking for an online job possessing the following attributes: - College graduate - Computer literate - Can stay for hours in front of the computer - Can speak in Filipino (Tagalog) & English fluently - Able to communicate well - Organized and responsible
A detail-oriented individual who uses strong organizational skills to complete tasks on time. -Exceptional office skills; typing speed (more than 45 wpm), data entry, filing, compiling and recording data, hands on experience with office equipment (computers, copiers, multi-line telephones, scanners, etc ) and proficiency in Windows, Internet Explorer, Outlook, Microsoft Word, PowerPoint, Excel, as well as other computer programs. -Experienced in administrative support, service, and sales in a fast-paced environment. -An independent self-starter with excellent problem solving abilities and a flexible schedule. -Outstanding customer service experience. -Excellent written and verbal communication skills. -Ability to establish effective relationships with customers/clients. -Medical Administrative Skills: knowledge of CPT & ICD-9-CM codes, medical terminology expertise, and ability to coordinate patient billing, processing of insurance claim forms, and claim follow-up/appeals.
I am an energetic customer focused freelancer. I am looking to continue to grow my freelance career in customer/technical support, training and documentation related efforts. I am a seasoned professional with over 15 years of experience who takes pride in the quality of work completed. I have a passion for outstanding service and will provide your organization with an example you will be proud of. I have the background, skills and most importantly the passion in customer service and training to continue your growth. I have built customer service teams from the ground up and created/conducted numerous training programs including using the virtual technologies. Broad industry experience including: higher education, banking, insurance, healthcare, consumer goods and travel. Virtual Office ready. 15+ years of servicing customers 15+ years of staff development & coaching 10+ years of training development Highly dependable & attention to details
I have been working for Delta Airlines as a Reservation Sales Agent for last 11 years. I recently took an early retirement package they offered. Now, I'm working for myself doing various jobs. I really enjoy the freedom it gives me and am looking to expand myself in the market. I always finish what I start and I give 110% every time I take on an assignment. I almost always finish ahead of schedule.
Providing administrative support, project management, medical billing, data entry, research, networking, bookkeeping, report writing and proofreading. Specializing in computer, clerical and technical services. As a rule, I am detail oriented and focused on accuracy and efficiency. Customer service is approached with respect of the clientele utilizing problem solving and critical thinking skills. Past experience with meeting deadlines while paying close attention to details and demonstrating accurate and quality output. Resume includes experience in insurance, medical billing and adjustments, business management, time with the Census Bureau, Quick books, various software platforms while employing excellent customer service. Please consider me for your next project - if even to get to know what I can do for you!
I am a Friendly dedicated individual who has an ambition to succeed. I am always willing to learn, and I am always up to a challenge whenever situation. I get along well with others, while also I am a hard worker. With excellent communication, administrative and management skills. Extensive computer/internet knowledge, including: Microsoft Office (Excel, Word, PowerPoint, Outlook), Windows, Tenant pro, FileMaker Pro, Ring Central data entry and admin, business services, social media such as Skype, Facebook, Tweeter and Internet marketing, email marketing and customer service. Creative thinker and fast learner looking for an interesting and dynamic administrative or virtual assistant position where I can use my organizational, technical, creative and interpersonal skills in completing projects to develop my skills and rich my goals while giving my best an employer.
- Excellent English communication skills for both voice and email - Very good qualification, lead generation and building long term business realtionship skills - Very approachable and helpful - Knows phone and email etiquette well - Resourceful, independent in the sense that I can work in a very minimal supervision but I am good team player at the same time - Hardworking, Goal-oriented and can always meet deadlines.
To aid my Employer in being productive and efficient with the execution of day to day projects. I possess both Associates and BSc. Degree (equiv.) in Finance from the Association of Chartered and Certified Accountants - London. I have over seven years of experience as a Personal Assistant. Over these years I can type at over 80wpm, data entry, bugeting and information gathering. It will be an absolute pleasure to be in your team of professionals. The job will be done with the highest degree of care, respect and professionalism.
My name is Eunice Lajato. I know how to use my time efficiently and I'm an organized employee. I know how to be an independent and productive citizen. I also know how to love my job and value my career. I've been in a call center (BPO industry) for quite some time, since 2008. I've experienced Directory Assistance, Customer Service and Technical Support. I was also employed by Convergys Philippines Services Corporation, the global leader in outsourced customer care. The last position that I held was Sales and Service Representative Level2 (Onstar Technical Support US). The recent position was a Customer Service Representative for a financial account (Prudential Life Insurance-US) of Sykes Asia Inc which provides customer support solutions for the Asia Pacific region through its Manila call center.
I've been working for the last four and a half years as a customer service specialist, for technical support and customer care, and for the last eleven months,I have been working as a home based phone and chat specialist.
* Entrepreneurial by nature, maintaining personal responsibility for accomplishing goals - multitasking; motivated by challenge; self-starter; ability to organize and handle multiple priorities * Proficient in administration and office management; organizational and time management; attention to detail * Strong written communication skills; published writer; experienced editor, proof reader * Aptitude for growth and learning; persuasive teacher and team motivator; effective research skills * Proven ability to interact with a wide variety of personalities, including high-net-worth individuals in stressful and time sensitive environments; exercises sound judgment and discretion in confidential matters * Demonstrates strength of character, friendliness, adaptability, empathy, knowledge and polite assertiveness
Efficient, confidential, knowledgeable, confident and experienced
I have over 10 years of customer service experience in a retail environment, including 4 years of management experience. I also have banking and extensive data entry experience. I have typing skills over 65 WPM and 10-key over 8500 keystrokes per minute. I am very dedicated and a hard worker.
EFFICIENT - This is how I best describe myself whenever I do my job. My name is VIEN. I'm 32 years old from the Philippines. I took Bachelor of Science in Pharmacy at Centro Escolar University in Mendiola, Manila. My six years of work experience as a Customer Service Representative gives me more confidence to believe that I am suitable for the job. I assure you that I have an award-winning customer service and strong interpersonal skills to impart. I have consistently worked with call centers and maintained my good ability and contributed with their continuously growing business. Hire me and I will give you the proof of my good job.
Excels in all aspects of Customer Service and Retail Management. Job descriptions have included full banking knowledge, time management, speaking/writing skills, general office skills, payroll knowledge, and managing a retail store. I shine in jobs under pressure and will always do it with a smile.
I am a very hard working, reliable and self motivated individual. I have strong analytical and communication skills. I am a perfectionist who expects only the best from myself, therefore providing top notch work to my employer/client. I need little to no supervision, and have extensive customer service, administrative, live chat, quality assurance, training and data entry experience. I type 55 wpm. I have a highly equipped home office with the newest technology. ( PC, printer, fax, land line phone, high speed internet, as well as the latest software) I have knowledge in the following programs: Word, Excel, Powerpoint and Outlook. I also have extensive online research experience.
I have handled different calls - either outbound or inbound.I have helped clients minimize their delinquent accounts and contain the flow to the next financial cycle.Excellent knowledge of principles and processes for providing customer and personal service.Permanent awareness of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Extensive knowledge of principles and methods for showing, promoting, and selling products or services.I also worked as Lead Generator, Virtual Assistant,Web Researcher and Writer in other source.I'm an honest,hardworking,flexible,competitive and well-motivated person.
Hardworking and dedicated to meet your needs! My goal is to allow you the peace of mind to know your task will be completed in a timely manner.
I am a recent graduate of Information Technology with units earned in Computer Engineering equivalent to four years. I am a new independent contractor and have just recently ventured into this job as I saw its great potential in generating income and thought that it wouldn't hurt to give it a shot. My work experiences includes working as a technical support representative (DSL account and Tax account) and customer service representative (financial account) from two top call centers in the Philippines namely Teleperformance Philippines and Sykes Asia respectively. I am honest, hardworking, patient and willing to learn to provide you better service.
Writing is my passion. Helping others is my purpose. Filling needs is my service. I manage a blog and article page on WordPress and HubPages. I have over five years experience performing administrative duties: customer service, filing, organizing, data entry, typing, researching, creating documents and multimedia and answering phones.
I am a nurse looking for extra work in a different field. I have also worked in the restaurant industry for 6 years, and I worked at several retail stores for a combined period of 5 years prior to becoming a nurse. I love being a nurse, but I have other skills I would like to put to good use. Let me know how I can help you or your company!
A reliable and professional service offering Virtual Assistance that provides service to businsses and organizations in need of efficient and reliable service. Have 20 years of experience in administration with the federal government. We understand time management and deadlines. Efficient, organize and thorough. Our business is your business. We provide professional office skills. Proficient in MS Word 2007, Excel, Data Entry, Advertising, Marketing, Sales, PowerPoint, Research, Email, and Internet Research. We put customer satsifaction first. Achievements includes: Wrote and presented claims that won over 2 million dollars in claims. Successully started and managed my own business for over 5 years.. Drove revenue gains of 30% Successfully marketed and sold monthly 10,000 items online. Congressional Award for excellent service. BS in Information Technology and MA in Organizational Managment.
Responsible and Organized Virtual Assistant! My experience stems from over 8 years as an Operations Manager in the Commercial Real Estate and Finance divisions as well as over 5 years within a constant customer service driven environment. I'm intuitive, speedy and well versed in many aspects of business management and assisting.
Hello, Bilingual in Arabic and English, I can render my experience in various fields, including customer service, translation, transcription, virtual assistance and data entry.
|WORLD-CLASS CUSTOMER SERVICE" and COMPLETE CLIENT SATISFACTION. HIGH QUALITY, ACCURACY and QUICK TURNAROUND TIMES. Over the last 7 years, I have effectively helped a lot of customers with their concerns as a Customer Service and Tech Support Rep, Email Handler and Billing Specialist. My core competency lies in my ability to resolve customer issues & assist clients with their various projects and assignments to their complete satisfaction. I'm seeking opportunities to be able to make the same significant contribution to your company or your business. I'm also an experienced, hardworking, dedicated and very reliable Virtual Personal Assistant (VA), Email Support, Data Entry Specialist, Admin Support & Researcher on any topic assigned to me. I'm new on Elance but have been a professional freelancer who has a very good history on Odesk for years already. I have the proven ability to give back great results to my clients. I'm taking my experiences & expertise with me.
Looking to become a solid Elancer, and utilize my skills to build a credible, trustworthy Elance reputation. I'm a motivated self-starter with over 5+ years of experience in a support role, I am a well-organized team-player with attention to detail and commitment to excellence in the workplace, with the intent to procure a position that will enhance my current skill set.
Are you looking for someone who is experienced, adaptable, a team player, fast and able to handle multiple tasks with ease? Then look no further!!!
Confident, Creative and qualified marketing professional with over 8 years of distinguished performance in the computer industry. Broad-based background encompasses exceptional work ethic and commitment in a rapidly changing marketplace. Excellent project manager, team builder and tactical planner with the ability to attract and secure key players in building strong and lasting business relationships. Recognized for proven ability to face challenges head-on and execute sound decisions in all areas of business.
I graduated with a degree in Electronic and Communication Engineering at Central Philippine University and immediately worked for Nextream Broadband Philippines as junior network administrator. Nextream Broadband Philippines specialized in Broadband over Power Lines and was the first ever to deploy broadband over power lines here in the Philippines and in South East Asia. It was only after a while that I became a senior network administrator. I was assigned to lead a team of engineers for a project we dubbed as In-building Solutions - installation of broadband over power lines inside the buildings such as offices, resort and restaurant. I was also assigned to lead a project design for distribution creating distribution plans from our Proposed NOC (network operating center) going out to the houses or consumers within the radius of 2km. Unfortunately, the company closed because management issues. After which, I worked for a call center agency, Teletech, for three years, handling custo
I'm available for data entry work. I have certificates in Microsoft XP, Word, Excel, Outlook and Powerpoint.
Excellent customer service by a talented personal assistant entreprenuer, who is detail oriented and an enthusiastic people person, from various managerial and special projects background.
I have 3 years of proven customer support experience with me and I would like to obtain a position that will enable me to use and improve my leadership skills and good customer relation skills. Professional Experience Sutherland Global Services (PayPal UK) - Makati City Philippines - May 2008 to April 2009 Escalations Department Senior Agent Electraserve Phils. - Makati City Philippines - February - April 2008 Customer Sales Associate ePLDT Parlance System. - Makati City April 16, 2007 - November 16, 2007 Customer Service Representative Currently enrolled at the Far Eastern University as a third year student of bachelor of science, major in Literature.
DDV TRAINING (owned and run by myself, Davy Davies-Vaneetvelde) is an expert in the field of customer service. With over a decade experience in the customer service sector and as many years as a trainer and facilitator, I can make a profound difference by a blend of determination, attitude and a burning desire to succeed. Our Customer Service Excellence training courses are inspirational, enjoyable and successful, elevating delegates and their organisations to greater business effectiveness. Diversity and excellence are keyfactors of my trainings, therefore all my workshops are tailored to your companys needs and specific industry, i.e. Extensive research (pre-assessment) will be done into your professional field so that during our fun and educational exercises we can practice and discuss examples as close to the reality as possible. Clients provide me with outstanding reviews, not just for my proven expertise, but also for my enthusiasm and careful attention on every project
I have a Bachelor's degree in Management. Over 10 years professional and personal experience in business management, operations, marketing, and creative writing. I am very resourceful and exude common sense and thoughtfulness in regards to decision making. I am confident that I will complete your task thoroughly and efficiently.
I have been working in the Customer Service industry for 25 Years, I am a self starter. I am able to work individually or in a group setting with minimal or non supervised environment.
I am Dependable, Hardworking and Fast Learner looking for some extra income to bring in to help take care of my family.
I have been an independent contractor for 4 years now doing various admin related jobs remotely/online/virtual (data entry, customer service, virtual assistant, etc.). I am goal and detailed oriented and like the challenge. I meet required deadlines, organized, very proficient at Microsoft Office programs and using computers in general (internet, word processing, email, etc).
Hi I'm Luv I am a Business Consultant who owns my own firm but my traditional work career was in the Customer Service Field. I am skill in a number of disciplines Administrative,H.R./Payroll, P.R., Marketing /Advertising,Training and Management and I look forward to serving you just tell me how I can help.
With 10 - 15 years experience in a variety of areas combined with ambitiion and the ability to learn new skills quickly, I can be whatever it is you need. No matter what assignment I am working on, my assignments are always completed with dedication, professionalism and accuracy. I have proven customer service skills with the ability to build great rapport with all levels of clients. My ability to access clients needs and find a solution allows for personalized service. It is proven that my customer service skills go above and beyond in doing what it takes to meet the clients needs. Also, my proficiency with technology and computers allows me to provide an array of services including Data Entry, Customer Service and Virtual Assistance. I have excelled at every job I have had and you will not be disappointed.
I define myself with the job that i do. I go an extra mile if need be just to get a job done.The five years of being employed as a customer service associate,technical support representative,key account specialist,QA supervisor,has develop in me a wide range of skills.I believe that my academic background, dedication to analytical and empirical work as well as my strong desire to work will make me an asset to all who seek to acquire my services.
Right now I'm working in one of the largest BPO company here in the Philippines. I'm handling the account for Mortgage one of the largest mortgage company in U.S is our client.
To better the company that I am working for by contributing my knowledge of Governmental Agencies and Policies, as well as Commercial Companies. I have worked in ALL aspects of the workforce.
I am trying to compensate my income with online work due to having a child with Down syndrome. Please give me the opportunity to do a wonderful job for you and help me at the same time. I am willing to learn jobs that are listed," no experience needed," and I am a quick learner. Due to my 25 years experience in the service industry, I feel I would be an asset to your team. I am currently focusing on expanding my knowledge of computers and the internet business in general.
I am a very dedicated person, a reliable customer service representative and technical support. I love this kind of job and I also love teaching. I am trustworthy and very professional.
I am a data entry expert for about 6 years now. I believe in my 6 years of experienced I'll able to give my best to every tasks assign to me. At this time I want to be a leading-edge in every challenges that I may encounter and in every business innovations that will be made through the world of I.T.
100% Quality & Satisfation Guaranteed. Through my 4+ years experience providing outstanding Customer Service for Voice, Chat & Email support to AceHardwareOutlet.com,USA. I have developed strong people skills with the ability to quickly establish rapport with clients. I am self-motivated, assertive, and can quickly learn new procedures and methods. I provide Virtual Assistance for 24/7 Virtual Assistance 24/7 Customer Service Support 24/7 Phone Support 24/7 Live Chat Support 24/7 Email Support 24/7 Shipping Assistance After Sales Support Reservations and Bookings Customer Satisfaction Surveys Online / Telephonic Market Surveys Appointment Setting Services Event Planning Bill Collection Reminder Call Services Order Processing Payroll Verification Credit Card Processing Data Mining / Data Collection Services Data Entry Excel Spreadsheets Internet Research Transcription Admin Support Other Back Office Support Overflow / Out-of-Hours services.
I have been working through the Call Center Industry for almost 4 years and now I have decided to pursue my career as a Freelancer. I have been a Customer Service Representative, Team Leader, Telemarketer, and an AD Tester. I am hard working, can work under pressure and can work in flexible hours.
I have been working in the BPO/Call Center industry for 6 years. I am flexible, adaptable and able to meet deadlines in a timely manner. I am certain that I have got the right attitude and interest towards the job with the level of skills you demand. Moreover I have got enough experience in the same responsibilities with different companies.
I have worked in BPO industry or Call Center industry for 4 years. During those time, I was promoted to various positions such as Training Assistant which mainly to assist Trainers on administrative tasks and Subject Matter expert at the same time. After 1 and 1/2 years, I was promoted to Trainer post which isis considered to be a Supervisory position.. I also have experienced working for Operations as a Team Lead or Operations Supervisor for 5 months. Which gave lots of opportunities to enhance my multitasking ability and be more exposed to the BPO industry.
I have had several years experience with Microsoft programs and Photoshop. I am very motivated and hard working. I am currently going back to college for design so I have experience with Illustrator, Quark, and InDesign. I have done web design projects using programs such as Weebly. I have set up and managed accounts through ebay and paypal.
I would like to obtain a position in a progressive organization where I can maximize and fully utilize my education and experience. I can contribute the skills that i have learned to help for the growth of the company.
Hello Potential Client, I provide an integral administrative service to any business. I have over 10 years professional administrative, customer service and call centre experience. I obtained my honours degree in Anthroplogy and Communications followed by several years employment as a freelance reporter. I am currently a legal student at the College of law in London. I have developed Advanced Legal Research & Writing skills (LEXIS/WEST LAW ect) and proficient English language and grammer. Combined with excellent administrative skills gained through working as a Mortgage Broker and Banking professional. I am a very hardworking and dilligent individual who will produce work to a very high standard. If you are looking for office support, data entry assistance, or help with legal research for a project - then I am the person for the job.
I am working as a technical support representative for almost 2 years and I was an IT support in Singapore for almost 4 years. A team player and has the passion for learning new things.
Over 9 years experience as a Sr. Assistant Professional for high paced, global companies in the accounting, construction and people-moving technology industries. Keen skills in time management with proven abilities to problem solve and meet deadlines under high-pressure situations. Demonstrated ability to isolate problems, reduce expenses, and improves the bottom line, resulting in substantial cost savings for the company. I have earned several recognitions for excellent customer service and dedication.
)I work professionally and can contribute my long years of knowledge and experience in Customer Service Support both as a Subject Matter Expert and Technical Support Associate. 2)I can incorporate my professional skill set in accordance with organizational objectives proven by my 2 years experience as an Account Manager for an Independent Contractor (Distributed Website Corporation) 3) I possess special sensitivity to meeting diverse needs in varied situations. 4) I can gather, research and analyze then prepare presentations or data/reports in accordance to to client's needs. 5)I can develop, maintain, and generate all regular and special request project reports for both internal and external audiences. 6)I have proven my ability to manage multiple projects simultaneously while meeting inflexible deadlines 7) am proficient with various software applications programs including Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft FrontPag
I have been in customer service most of my life from hotels, banks and a cable company. I am also a Registered Nurse. My experience will surely be an asset to your company. I will work hard at whatever task I am given and will do whatever it takes to get the job done. I consider myself an intellectual person. I have good command of the english language.I also offer fast and accurate transcription of both audio and video format files. I want to be part of the solution for you.
36 year old retiree looking to supplement my income. I work dirt cheap and am worth my weight in gold. I am not a professional in the sense that I have any formal education. I am self taught in graphic and web design, office management and small business ownership. I am extremely organized, have extensive customer service experience and work well with others.
SIMPLIFICATION SERVICES is a boutique consultancy which offers both virtual and in-house Business Administration and Business Simplification Services. SIMPLIFICATION SERVICES was established in 2004 by a skilled Business Analyst and Administration professional. I am confident that I will be able to meet and exceed your needs with my extensive administration, finance, consulting and customer service experience.
As a Client Specialist I am committed to outstanding customer service and support to you and your clients. I am an extremely dedicated and hardworking individual with 20+ years experience in Customer Service and Office Administration. I know what it takes to keep clients happy.
Hello there! My name is Rose and I am a Computer Engineer by profession. I worked in various industries - IT, academe, BPO and government organization. I had almost 3 years of customer service experience, 5 years as a College instructor and more than 10 years of technical/academic writing. Currently, I am a part time language instructor for Chinese in an online English school. I am passionate, hard working, flexible and easy to learn. I possess excellent English oral and written communication skills and I am very comfortable communicating using this language when conversing to people of different nationalities. I have technical knowledge as well as I am well versed in MS Office, MS Outlook, VMWare, VBox, MS CRM, scrum, project management, Citrix GTM, etc.
I am an experienced administrator, with a friendly, outgoing nature. Self-motivated who is used to working to and meeting deadlines. Works well under pressure in a calm and efficient manner, prioritizing work effectively and always completing daily tasks. I have outstanding organizational skills in particular in I am qualified in diary management, business and administration. I have excellent telephone manner with a very high standard qualification in customer service. I believe I have the experience and the expertise to provide a service to complete tasks and or projects to a very high standard which meet expectations, whist providing an excellent service. I am available to start work immediately!
I am an excellent typist, with my undergraduate degree in design (Landscape Architecture). My skills include business administration, design, writing, time management, Adobe Photoshop, Microsoft Works, Windows, and transcription. My net and gross WPM is 100.3. I am reliable, and I get things done. Some key skills and characteristics you should know about me include: Customer Service Management Complaint Handling & Resolution Organized (Filing, scheduling, etc.) Extroverted and a people person Excellent time management Concept to Completion Project Manager MS (Word, Excel, Outlook, PowerPoint) Typing (100.3 words per minute) Adobe Photoshop and AutoCAD Graphic Design (print and online) Creative-minded and self-driven Excellent public speaker Presentations Fundraising & Event Planning Experienced leader
Over the last 10 years, I have developed a wide range of sales and marketing skills, administrative jobs in different companies and in our small family business. My core competency lies in admin support, sales, marketing especially market research, administrative jobs and customer service. I am seeking opportunities to work for you and your business.I can and will deliver great results with a process that is timely,collaborative and at a great value for my clients.
For almost 4 years, I've proven myself as an effective online worker. I am knowledgeable about the in's and out's of internet world and I am still fascinated how technology made all things possible. I enjoy learning new things and I can say that I am highly trainable for any kind of job.
Looking to acquire a position which will utilize my training, past work experience, and skills to the benefit of my clients needs. I have a BA degree in psychology. My degree and job experience has allowed me to gain valuable interpersonal skills. I also have over 5 years' experience as a Customer Service Agent. I am professional, trustworthy, dependable, and take pride in my work. I am self-motivated, detail-oriented, productive, efficient, and organized. I am excellent at multi-tasking, and have excellent written and verbal skills. I am responsible, exhibit good judgement and decision making, and have excellent time management skills. I am able to follow directions, and resolve issues. I am willing to be trained, and in turn are quick to learn. I am new to Elance. I am motivated to be awarded assignments and build strong reputations with clients. I strive to exceed your expectations. I only work on one assignment at a time, to ensure quality results.
I am Raffy de Ocampo, graduated Cum Laude from the top university here in the Philippines. I am hardworking. I always go the extra mile for my clients, as I have done in my customer service work before at JP Morgan Chase & Co. I speak and write fluent English. Being a songwriter, my creativity transcends into my work. I just love thinking out of the box.
Customer service and phone experience by assisting guest and customers. Phone experience entailed directing calls to proper departments and helping guests with directions.
Highly professional and proactive, with ample years of front of the line experience in providing outstanding customer service and support. I am a fast learner with an eagerness to learn and perfect the job at hand. I have prior management, sales, product research experience which I handle with high standards of professionalism and proper phone etiquette. I am always aiming to exceed standard expectations and am a highly motivated individual ready to get to work.
My background in ADMINISTRATIVE ASSISTANT coupled with my comprehensive language training and academic background would enable me to make a valuable contribution to a position serving the people of your Company. I graduate from a good school in Haiti, and studying Administrative Assistant at Penn Foster now. I made it a point to gain work experience while in school, thus demonstrating a solid work ethic and no fear of rolling up my sleeves and getting the job done. My academic courses have required me to possess a vast knowledge of language training. I am also adept at identifying and analyzing marketing. I possess a comprehensive understanding of NGOs, and other institution. Quality human relationship has been a basic function of my life. Virtually all my employment history has required me to exercise clear, concise communication skills and to promote my superior satisfaction. With these skills, I am confident I am a perfect match for a position within your institution.
I am looking for an extra income while in college, where I can apply my accounting, computer technology, and office skills to benefit your company.
I am currently looking for an online job that involves CV review (Sifting) Admin work (Interview Scheduling), Sourcing or Telephone Interviewer (TIV). I have more than a year of experience with Recruitment and was also a Call Center Representative for 9 years. I also have been doing a Virtual Assistant job for the past months through Odesk. Any work related with BPO and RPO is what fits me the best.
I have been in the Medical Industry for 7 years now and prior to that I was a Gas Station Manager for 6 years. I am very driven and if given an assignment you can be sure it will be done perfectly.
If you are looking for excellent customer service, then your search is over. I have a call center experience for 3 years. I've been dealing with customer's billing and product inquiries. We're the front liners of the company. We assist the customers with everything that has something to do with their account. I am hardworking, efficient and accurate in everything that I do. I can also work with less supervision. I can also help you with bookkeeping and data processing.
Of course, you would like to get that quality service delivered. But I wish to deliver beyond your expectation. As a virtual assistant offering customer support services, admin support and data handling; it takes me the duty to please my client(s) by making you look good, but no effort to disgrace you. Are you someone operating in this ever changing business environment? How about seeking someone who can manage these changes, projects, and people simultaneously? Did that make sense to you? Good. In this case, consider hiring me and I am prepared to serve you! ~~ I will deliver beyond expectation because you think I can ~~
We are proficient in Customer Service, Toll Free Response, Customer Response, Answering Services, Inquiry Handling, Help Desk, Order Processing, Direct Mail, Product Technical Information, Reservations and Bookings, Insurance Claim Processing, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Data-Entry, and Personal Assistance. At present we are not a company, but a team of 5 extensive proficient. After gaining the experience for 5 years in various fields, we have decided to become a team and work together to be one of the leading company in future. We are driven by our belief in constant innovation and progressive growth, we partner with our clients to provide them with a distinct competitive advantage. Respecting self and others while maintaining an environment of team work and growth. Our aim is to work for our clients to grow their business simultaneously get success. "Your prosperous future partner"
I am a highly organised, focused and are driven by results I previously have been a retail manager for 10 years of a large Australian company and a Office Administration Manager for 2 years for a property Developer. I am an Australian citizen that has recently moved to the Philippines for a different life experience for my family and are grateful for the opportunity. I have also had experience in online positions working in Australia. I love to be challenged and always like learning new skills. I am a people person that can communicate clearly and effectively.
I am a stay at home Mom. I am looking for work that will keep me busy and motivated. I am business oriented and a career minded woman. I am a self starter and very conscientious about my work. I am extremely reliable and my follow through is excellent. My work experience includes 20 plus years experience as an administrative assistant and some customer service. In addition, my background consists of working for various manufacturers who were diversified in their go to market strategies. I am a quick leaner and possess extensive experience with the computer and internet. I enjoy troubleshooting and solving problems.
I have been providing Customer Support Services for 6 years now, both with the BPO industry (Call Center) and from working at home. I aim to establish a long term relationship with my clients by providing quality service and meet every clients standards. I am a full time freelancer that can do a variety of work that involve Customer Support Services, Data Entry, Web Research, Social Media Marketing and other Administrative related functions. I have worked for an SEO Company, eBay and Amazon stores, vBulletin Service Provider, Web Hosting Company, and other online stores. You can be running your business more efficiently and I am here to help you achieve a greater work balance. I am here to contribute in any way I can.
I am interested in obtaining a position working in a facility where I can progress. I will bring excellent knowledge and understanding along with training from previous experience and education. I expect to be in an inviting atmosphere so I can observe, learn, and retain as much information as I can all the while refining my own knowledge and skills. I desire to be a part of a company having progressive organization, and effective communication with management and co-workers alike.
I am an outgoing person with tons of experience in the gaming industry, I´m also proactive and always willing to walk an extra mile for the players, my experience in collusion is one of my strongest assets but my ability to think as a player is another key virtue. I speak two languages, which make things easier when it comes to deal with Spanish speaking players. I also have web developing skills, I have written the code for a couple of websites and for a working sheet that is currently being used in the place that I work now.
Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.
I have been providing service internationally as a Technical / Sales support representative, both voice and non-voice agent. I can fully understand, verbally or written the language and can communicate properly as per the job needs it. I am computer savvy and is proficient in different search engines, social network sites and many more since it is the main way for us to communicate with our customers to provide service accurately and efficiently. - I can work with a minimum supervision. - I have some knowledge in Bookkeeping - I have had some trainings in taking care of pediatrics and geriatrics since I studied Caregiver Program. - I can transcribe and able to type 45+ words per minute. In addition, I'll always make sure that I'm giving my 100% best in every work that will be entrusted to me to be able to produce an outcome that will meet my client's standards.
I am a graduate of Bachelor of Science in Electronics and Communications Engineering who considers the field of Communications as area of my expertise. I am also a Career Service Professional Exam Passer obtaining an average of (80.75). A full time freelancer having 10 years of experience in doing computer related works such as: Admin Services like Virtual Assistant, Data Entry, Research, Customer Service , Transcription, Social Network Management, Technical Support, Mailing List Development and Content Management. I also have a broad knowledge of using MS Word, MS Excel, MS PowerPoint and Access. I am fluent in English Language such as its diction, spelling, grammar, composition and pronunciation. My mission is to provide a high quality and excellent service at a fastest turnaround period.I have a flexible working hours and very competent,dedicated, attentive to details and a very trustworthy contractor. I always bid a reasonable amount of money. So, why do
I had been in the Customer Service Industry for 4 years. Empathetic and Understanding, Flexible and Commited to achieve great Customer Satisfaction. Strong background in Customer Service, Inbound Sales and Billing.
ALI Assistance is a growing business in the virtual services industry. ALI operates as a provider of outsourced Virtual Assistants for all types of business in Australia and the US . It provides professional, administrative, technical, or creative assistance for other small businesses, telemarketers, brokers and consultancy groups from a home office. It can provide most of the same services as an onsite employee, but without the added expense to employers. ALI Assistance is committed in providing excellent level of support to businesses and individuals; ensure strict confidentiality on each project and build a solid working relationship with each client.
Telemarketing, Customer Service, Data Entry, Computer Skills, Microsoft office. Reliable Honest Professional and dedicated to do any data entry or telemarketing needs.
An enthusiastic, well driven individual that has an experience with Customer Service and as a Virtual assistant - Recruitment Assistant / Researcher / Website Management ( Posting article daily on client's website). I have an excellent English communication skills, both oral and written. Computer Literate and Proficient in using Windows operation, google spreadsheet, MS Office.I have a Flexible hourly rate and can do multitasking. I am well equip with knowledge and skills in Research and clerical work. I am interested in any Admin. work, Transcription, Email Support, Data Entry, Research, Customer Service and any job that will suit my skills. Feel free to contact me for any job.
Having more than 8 years in the customer service and administrative support industries, I feel well equipped to handle any challenge that comes my way. I take a great deal of pride in my work and always do things right the first time. If there is something I do not know how to do or do not have the answer to I will learn how to do it or find the answer.
Highly dedicated, customer-focused professional with demonstrated talent for building loyal relationships with clients and their customers, and presenting information with confidence and expertise. Efficient problem solver with an expert ability to manage client expectations, increase business, and improve the bottom line. Proficient in the use of Microsoft Word, Excel, PowerPoint, and SalesForce.com. CORE COMPETENCIES Relationship Building Virtual Assistance Client Retention & Loyalty Proactive Problem Solving Profitability & Productivity Change Management Sales & Service Expert Team Supervision & Motivation Contract Negotiations
Top performing, dynamic professional offering over 4 years of strong and diverse Sales and Customer service experience. Well qualified in the areas of sales and customer relations, displaying excellent interpersonal and verbal skills with peers, customers and the general public. Highly motivated and enthusiastic, self-starter, recognized by upper management for displaying efficiency, integrity and exceptional work ethic, with ability to juggle multiple tasks. Capable for working independently and confident of my ability to provide exceptional performance in any assignment I undertake. PROFESSIONAL HISTORY GO2RECEPTIONIST July 2010 - Now Project Director Providing customer service to clients in U.S. And Canada
In 6 years of call center experience, Inbound/Outbound for Sales, Customer Service, Collections & Risk Management, I received "Manager's Choice Award & CSAT Rockstar for consistently meeting and exceeding our goal set by the client. Experience in Virtual Assistance, chat/email/phone support, handling tickets, Research, leads verification and data entry using Zendesk, Zoho, Cloudia, Surancebay, Salesforce, Outlook, Fleetmatics, Phonevite, Acceptpay and Google Docs. Inbound/outbound sales to SMB, we offer IT products and services such as software, hardware & peripherals; networking, licensing, build-to-order & technical support services. Inbound customer service & sales for a US financial account. We do hard selling. We sell Credit protection, offer balance transfers and payment processing.
A Customer Service Representative for BPO supporting Linksys account of Cisco for several months with high-achieving statistics working along with a team. Motivations were to achieve top-level customer satisfaction and additional software sales or upgrading to preset support plans. The challenges were to maintain positive customer feedbacks and shorten interaction to accomodate more calls. Expertise in professional communication with friendly tone, technical skills especially with troubleshooting and quick mental response are key assets being an agent. Basically I am a good typist with decent speed with exetensive knowledge of computer softwares among which are Microsoft Office, maintains online communication through e-mail and social networking sites and reads live articles in various platforms. Cementing my skills and reputation to be the expert admin assistant also, I read online tools and explore webinars to widen my perception of the market.
Strong background of data entry and admin work. 10 years experience in Technical and Customer Service Support and all around administrative/virtual administrative support. Worked with Billing Systems and Financial data analysis, computers, the Internet, Microsoft Office, have a Bachelors degree in Computer Science. Can do basic graphic design for logo or picture editing using Adobe Photoshop and Adobe Fireworks.
I am new to Elance, and would like to get established. I have done a lot of audio and data entry experience. I have been self employed 18months now and I am very picky about my work. I am good with a wide variety of accents which makes it easier for transcribing. I only speak English. I have a lot of programs that help for more accurate work and faster tats. I am use to tight deadlines, and I am dependable.
I am a young customer serviced experienced professional. I know the in's and out of handling a call the correct way and controlling the call flow. I am very friendly and love to talk to customers. I am transitioning to working at home as a virtual assistant. Let me help you by servicing your customer and ensuring that they receive the proper care and help. I have my own office already set I actively looking for steady work. If you think I'd be a great fit please reach out to me and I would love to tell you more about myselft. I have flexible house also. I can also do clerical/adminstrative duties as well. I am very computer tech savvy a naturalist at my job. Thank you for viewing me and I hope that you will consider me in the near future. Have a lovely day.
SMART WORKER, HIGHLY EFFICIENT, HIGHLY PROFESSIONALS. Multi-skilled, Dedicated, w/ Excellent Track Records and Expert in Many functions of Business. For more than 10 years, I have gained knowledge, skills & expertise working in various positions from Marketing, Telemarketer, Sales, Social Media Marketing, Email Marketing, PR & Ad Campaign, Customer Support, Writer, Recruitment & Blogger. I have the passion to always deliver high quality of workmanship. I am a Bachelors Degree holder in Business Administration in a leading University here in our country and have graduated with honors. I am currently taking up my Masters Degree. I am proficient in both verbal and written English Communication.