Need to excel your business? Research/Marketing and knowing client needs gives customer satisfaction. Let us work together to enhance business Areas of competence: Marketing/ Social Media Typing, Transcription, Editing, Proofreading etc. Virtual Assistant=Facilitate incoming and outgoing calls to US /Canada etc Administrative duties/data entry/ typing/journal entries Front Office Management Human Resource Management Business Administration and Project Management.. PowerPoint skills
I am experienced in IT/Sales/Customer Service/Data entry for more than 10 years. I have great interest in web research, searching for products, websites, flights, hotel deals, email address of person and companies, finding best prices online. I have excellent problem solving skills, project management experience, telephone etiquette. I have handled inbound and outbound calls with clients/customers and managed various client accounts. I have a graduate degree in Computer Science and also a certificate course in Executive Management. I am also an experienced blogger who owns a food blog, health and nutrition awareness is my passion.
Deborah Walsh is a proficient and results oriented information technology professional, with extensive experience in practical and theoretical application of project management methodologies. Deborah?s proven track record in accomplishments includes planning implementations of projects and developing strategies that align with business needs while ensuring products and services meet customer needs and corporate goals. Deborah is a proactive team player with strong leadership, analytical, problem solving, decision-making and management skills. With over 20 years of project management experience, producing quality work while meeting critical deadlines and customer satisfaction has always been my goal. I have an extensive portfolio that demonstrates my skills and knowledge of project management implementation and methodologies.
I have extensive years of experience in Customer Service and Telecommunications. I'm seeking a position where my communication skills, pleasant manner in dealing with people, and sensitivity towards the needs of others would be essential.
My relevant qualifications include my extensive customer service background. Also my most recent position as the Manager of House Operations for the Ronald McDonald House Charities of Hawaii for ten years. In this role, I was responsible for oversight of all House operations and guest related activities. I also enforce rules and policies of the Ronald McDonald House with respect to guest families and House staff. And during my tenure, I was able to create programs and services which impact the organization's growth and visibility. The key strengths that I possess for success in this position include: I have successfully developed, implemented, supported, and grow programs and services of the organization. I strive for continued excellence. I provide exceptional contributions to customer service for all customers. Ability to communicate very well with a wide range of population and culture-good listener. Proficient computer and administrative abilities
With a total of 6 years of work experience in line with customer service. Almost 3 years of experience in a Supervisory role in a professional and demanding Business Processing Outsourcing facility. I also have extensive background in online tutoring. Proficient in a variety of software programs and I am able to take instruction, as well as to work on my own initiative. Skills/Qualifications: Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking, Procurement, Purchasing, Analyzing Information , Developing Standards, Encoding, Researching, Creative Writing, Teaching, Proofreading
Over 6 years working in hospitality field, i have full experience in serving customers , selling products and sales support. In addition, i am also experienced in report writing and eCommerce
Over 6 years of Sales and Marketing experience in the Phlippines' leading companies in telecommunications and beverage industries. Experienced in conceptualizing and implementing sales and marketing strategies across various market demographics. Proficient in customer service and functioned as a team lead in a technical account maintenance group for a major US telecommunications provider. Trained in SQL, Basic Java Programming and 3 years experience in software development and project management. Developed a process monitoring system for a beverage manufacturing company from the ground up, implemented and deployed the system throughout the 5 domestic manufacturing sites in Philippines and in Hong Kong. Trained and supported end users in the application of the system.
After 8 years of working in the office I decided to dedicate myself to full-time freelance working. Since I am a newbie here at Elance, I offer low rate and I am seeking entry level opportunities in data entry, customer service and virtual assistance field as well as in web research and social media marketing field. My various customer service and administrative experience, along with my educational background, allowed me to constantly learn and upgrade my set of skills. Please check my resume for detailed work experience info.
As an experienced customer service representative, I would like to seek job opportunities as a free lancer. I worked in this industry for the past six years. I have dealt with different lines of businesses. I worked as a phone banker and debt collector for financial institutions. I also worked as a technical support representative for an internet service provider. I am flexible with the working schedules and able to cope up with the changes. I am certainly creative and optimistic when it comes to work. I am looking forward discussing my qualifications further with free lance employers. You can always reach me on my email or call me on my phone number. Thanks you so much for your time!
Recent work includes contact discovery for targeted potential customers. Many years in the Healthcare Insurance Industry. Managed one of the largest assignments in the unit for City and County of San Francisco. Promoted and sustain a favorable company image while interacting with clients, members and brokers. Determined methods and procedures on new assignments. Acted as liaison between members, Account managers and member services. Used a variety of software applications to research and resolve member issues. Research, gather, compile, compute, format, and interpret data and information for records and reports. Manipulate employee/subscriber data using software packages including GeoAccess software, Excel, Access, Lotus Notes and Adobe Acrobat.
I am highly capable professional with over 4 years of experience specializing in customer support. I'veI handled Financial and Medical Account to Inbound Sales campaign for a hotel reservation. I am flexible, professional and easy to work with. I always make sure to provide 100% satisfaction. I can work with minimal supervision and I can easily learn new things.
I have been in customer service for 7 years now. I love bringing my knowledge and expertise to the forefront of a company to run the interactions between the customers and the companies. It fills me with pride when I am able to provide a service that goes above and beyond what the customer expected and leaves them with a truly awestruck impression. My objective is to offer a great work ethic and a genuine attitude while working.
I am an IT graduate and a Customer Services Pro. I have had my work experience in Customer Services field, Support, Creative Writing, Designing, Photo Editing, Email response, Live Chat, Article Writing, SEO Article Writing and Web research. I can help my clients with Customer Support, Live Chat, Email response handling, Social Media, SEO, Ghostwriting, blog writng (either ghostwriting or guest writing), creative writing, articles, letters, books, or research for a project and Logo Design. I also have experience and am proficient in proof-reading and editing as well. Contact me today to find out what I can assist you with. Cheers.
Born in Belize but raised in England and Grenada; I've spent years in the Customer Services Industry in every position from Call Center Rep to IT Administrator. When Hurricane Ivan struck Grenada I assisted USAID as a grant administrator and helped disbursed $12.5Million USD to Local NGO's for home repair and reconstruction. I have been back in Belize since 2008 and now work as Warehouse Supervisor / Sales Agent for Westrac Ltd. - the Largest Automotive and Agricultural Supplier in the country.
Patient, Passionate, Prudent, Personable & Professional:these are just a few reasons why I should be hired by You! I am a young lady with training, certification, and experiences in areas of Customer Service, General Office (Clerical) skills, IT and Education. I am super-dedicated to get any work done-perfectly. I enjoy communicating and working with others, offering support, and anything extra. I live to be efficient and work with a real smile!:-)
I have a Bachelor degree in Business Administration with professional experience in the hospitality and bank industry. My work background includes Customer Service, Accounts Payable, Administrative & Executive Assistant and Social Media Manager. I am seeking for opportunity to earn and learn, backed by love of learning, well-rounded interests, determination to succeed and excel, strong communication skills and the ability to work hard. I have versatile office management skills, proficiency in Microsoft Office programs, SAP Accounting, Property Management System and Micros System.
I started working for my first job in a Teletech Customer Care Management, Inc. I have stayed for 6 years because of dedication and passion for the job. 9 months as agent 1 month as a temporary training assistant to support new hire agents in training and nesting period, 1 and a half years as an assistant supervisor 3 months as a nesting specialist 3 years and 11 months supervisor position Responsibilities: Take calls when queue needs support, Handle escalated calls, Do supervisor overrides, Approve adjustments, Cover floor support to my agents, Handle queries and assistance from reps, Team meetings, One on One Coaching sessions with my associate, Conduct Team Calibrations during team meetings, Attend Internal Calibrations site wide, Attend National Calibrations with other sites and with the clients. Additional tasks: Quality Monitoring, I evaluate 1 agent per week with a total of 4 evaluations per agent per month. Remote barging or live call monitoring, side by side eval
I am a talented and experienced Customer Service and Data Entry Operator. I have been working in the data entry and customer service industry for over 10 years.I am a hard worker and enjoy working. If hired, I will be responsible to complete the task within the stipulated time frame and with utmost confidence. Outsource me for your project and I promise to bring in the best output.
I have 20+ years of Customer Service experience both face to face and over the telephone. My iron has been in many fires including telemarketing, retail, airline, call center, reservations, small business owner, government and debt collection. Each of these experiences has put me to the level of Customer Service that is second to none.
I have experience as an administrative assistant and a computer programmer. Highly qualified and results-driven professional, demonstrating solid interpersonal communication and problem solving skills. Proficient at providing excellent customer service and achieving all company goals and objectives. Goal oriented and looking to surpass any and all goals. Responding to customer inquiries and resolving all problems while ensuring the delivery of excellent customer service Meeting and exceeding all targeted business objectives based on the clients' needs Interacting with customers to educate them on company products and services Provide a caring and empathetic approach to customer interactions
I am an experienced person in customer service. I have worked 1.6 years in customer service. I am honest, flexible, hard worker, can work under pressure. Please give me a chance to prove me. Thank you.
I have experience in customer service, IT and administration along with excellent English. With 6 years in hospitality and retail, 2 years in IT/IS consultancy (including technical support, updating databases, content management and process documentation) and 6 months as an English-language writer and proofreader, I can bring any of these skills to bear on a project. I am currently working as a transcriber and in data entry. I have an excellent command of the English language, both written and spoken, as well as very good French and basic Portuguese. Additionally, I am skilled in the Microsoft Office package, including Microsoft Word and Microsoft Excel. I am interested in taking on both customer service and administration projects for willing clients.
I am a creative and analytical person who loves new ideas and innovation. I strive for excellence in my work and customer satisfaction is paramount. I have a lot of interests which has afforded me the opportunity to learn a wide gamut of skills such as 3D modelling and animation, web design, graphics, investing, customer service and research. Honesty and Integrity are paramount to me. Trust is earned and I will work very hard to develop and nurture that trust while making a meaningful impact on your business. I am constantly looking for ways to work smarter and more efficiently and I detest mediocrity. If it is an employer wants anyone to just do a job and not care about quality, I am probably not the best person for you. If you want top quality and exceptional results, then I am someone to consider. I also love interacting with people and enjoy helping them to find solutions to obstacles. I worked as an advisor in two different firms so I have experience with customer relations.
I am an experienced customer satisfaction and data entry specialist. I have been in the industry for over 10 years now and have also had the opportunity to work for a JD Powers Certified call center. I believe that customer satisfaction is essential to maintaining a thriving business, and I love being apart of that development.
I have been with the call center industry for over 10 years. In those years, I have proven myself to excel in everything that I do. I am highly trainable, open to constructive criticism. I have been trained to provide outstanding customer experience.
I can start immediately. I'm looking forward to be at your service. I've been in the call center industry for six years now.
I have been in the BPO industry for almost three years specializing in customer service. I handle billing and enrollment for health insurance. I type with a speed of 35-40 wpm. I am good with MS office applications particularly word, excel, powerpoint and outlook.
* Data Analyzation, Validation and Encoding. * Web Research for any topic (Dissertation Proposals, Ebook Info Support, Lead Generation etc). * Call Campaigns such as: * Outbound appointment setting * Customer Care * Tech Support * Help Desk >> Result-driven. >> Does it Right the first time. >> Quality AND Efficiency. >> Professional and easy to communicate with. >> Take deadlines seriously. >> Highly trainable.
I have been in the customer service insdustry for over 7 years. I have experience from entry level positions all the way up to management. I am currently an independent call center agent through LiveOps and work my business around any other jobs or tasks I may have. I am knowledgeable of FTC guidelines for sales, experienced in script reading and great at creating rapport with customers. I have inbound and outbound call experience and my own in home office with call center set up. I am flexible, hard working, and results and detail oriented. I always strive to be the best at whatever it is I am doing. I am a perfectionist and I enjoy producing the highest quality of work possible. I am looking to gain a long-term business relationship with a reliable and trusted company or individual employer. I am very loyal, honest and trustworthy and only ask the same of my employer.
With 10 years experience in customer service and admin support, as well as hands-on secretary work with a start-up, I am looking for new challenges and want to establish myself as an honest, resilient and reputable Elancer.
Worked as a customer service representative in a call center industry for more than 4 years. Currently working as a Virtual Assistant for a real estate company in the US specializing in Top Producer 8i database management/data entry.
With 10 years of experience in the BPO/ call center industry, I have a solid background in customer relations and account management for both home consumers to business account holders. I have also experienced managing a team and talking with clients directly when it comes to reporting of team/account statistics. IÂve worked with Dell Computers and Electronics as an inbound chat representative, Reservations agent for United Airlines and as a Microsoft accredited professional for Bing Ads small business accounts. I have worked with numerous international clients under extreme pressure and have always set my mind in customer/client satisfaction. My desire is to deliver high-quality output required by clients with the best customer service. I am seeking opportunities from employers who can utilize my experience, skills and work ethics that I have learned all throughout my years of experience in the industry. I want to obtain a position that will enable me to use my strong organizationa
Jane Durm Tennessee, cst Hello Employer, I currently have over 20 years of responsible corporate experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, sales & marketing, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. I would like the opportunity to tell you more about my work experience and how my skill set could contribute to the successful day- to- day running of your company. I would be happy to supply strong references at your request. I look forward to discussing the position with you. Sincerely, Jane Durm
1. Experienced customer service support. 2. Virtual administrative support. 3. Web-searching. 4. Events arrangement / coordination. 5. English to Simplified Chinese proofreading. 6. Accurate data entry.
Â Years of experience in working with customers. Â Proven capacity to excellent interpersonal skills and relate well to clients. Â Responsible as well as independent.
I offer high quality "Virtual Assistant and Data Entry services to individuals and business at a great price with quick turn-around time. With my variety of skills and specialty, I will be able to assist with your daily tasks that will lighten your load. 100% quality work assurance. Client satisfactory is my passion. Prefer Skype and email communication. I guaranty for honesty and confidentiality of client information. Assurance for meeting deadlines. Available 24 hour in any shift according to client need. I have a fast response to all employer questions and concerns. You can trust on my work. Try my services. You won't be disappointed.
Hello! I am Chiren Hsieh, a new freelancer. I am a licensed nurse here in the Philippines but I am currently working as a freelance personal fitness trainer (and loving it!) I have worked in the fitness industry for 7 years now, which forms the foundation of my customer service skills. I also have 1 year of experience in the business process outsourcing industry where I handled chat, email and phone support. Being new, I really want to climb the ranks and gain recognition for my skills! I pride myself in my strong work ethic and this is backed up by my quickness to learn and hunger for success! I am tech savvy and have a passion for customer service, and these will be the key factors for my success in the world of freelancing here in Elance!
I am an Elementary Education Major. I have a lot of experience in customer service. I love talking to and interacting with different people each day.
QUALIFICATIONS SUMMARY Ã¢ÂÂ¢ Highly personable within and across cultures Ã¢ÂÂ¢ Effective at identifying customer needs Ã¢ÂÂ¢ Highly organized with ability to prioritize projects Ã¢ÂÂ¢ Patient in stressful situations Ã¢ÂÂ¢ Ability to multi-task and work efficiently Ã¢ÂÂ¢ Creative problem solving skills Ã¢ÂÂ¢ Time Management skills Ã¢ÂÂ¢ Able to work as part of a team and accept criticism Ã¢ÂÂ¢ Excellent technical knowledge Ã¢ÂÂ¢ Fluent in English language ( Amideast Courses and spent a year in USA) Ã¢ÂÂ¢ Good Knowledge of Windows Server 2008 & Active Directory Ã¢ÂÂ¢ Skilled in de-escalation of problematic situations Ã¢ÂÂ¢ Professional troubleshooter ( Networks, PCs, and lap tops Ã¢ÂÂ Hardware and Software) Ã¢ÂÂ¢ Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPointÃÂ®, Microsoft Access, and Microsoft OutlookÃÂ®).
I worked in the finance department of a multinational company for more than 6 years where I have been exposed to using several Microsoft Office programs such as MS Word, Excel, Powerpoint, Outlook and Visio. My competency lies in reporting and customer service. With my skills in Excel, I was able to create a template used in performing quality checks for the works done by my team members. I started as a processor and got my way to becoming a Sr. Specialist through my hardwork and ability to learn fast. Prior to that, I also worked in a call center as a customer care agent for 1.5 years where I gained expertise in speaking in English because I dealt with customers from the US. This was where I also developed my skills in accurate and speed typing which averages to 45 words per minute. In addition, I am keen to details and flexible to work under different time zones.
I am a pro-active, highly-qualified, and self-motivated professional with a history of cultivating and maintaining win/win relationships. I can communicate easily with both sales staff and clients/customers alike; motivating the sales people while influencing clients/customers with a credible style that makes them want to do business. My accomplishments include: A track record of consistent successful sales, sales management, marketing, sales training and operations Proven ability to deliver predictable and consistent results Contributing to a companyÂs growth through development and implementation of corporate strategies Team management of call center Personally committed to continued growth and excellence, I have the drive, energy, vision, leadership, and implementation skills to make a positive difference to your company. I believe my experience in sales, sales management, marketing and sales training qualifies me for the position.
7 Years in BPO Industry. Customer Satisfaction is my priority. Computer Literate (Microsoft Excel, Word nd Powerpoint). No attendance issue. From my previous job I was part of Email Team.
As a natural communication talent, I relish the challenge of successfully solving complex customer cases on a day to day basis. My excellent people skills and empathy enable me to tackle issues with a customer-centric approach.? To keep a cool head and to handle each support request with the same readiness and enthusiasm goes without saying. Technology is a fundamental aspect of several parts of my life.
Open minded, capable of managing a home small business, keep good records, communicate with customers in person and on phone. Skillfull in Microsoft Word and Excel. Experience with USPS mail regulations, Expertise and manner customer service. Little or Non supervison. Team player and trustworthy. Work from home customer service, packing and shipping customers packages with correct postage rates. 8 months experince in call center work from home as independent contractor working with the CRM and predicator caller, filing, data entry, processing customers orders over phone and FQA.
Administrative professional with excellent attention to detail and good attitude. Also, possesses superior customer service skills. Willing to go beyond the expected to meet client's expectations and timeline on every project, large or small.
My Name is Nurun Naby,I would like to be a successful freelancer in Elance. I want to gain myself as a professional freelancer in Elance. I have the specialty in the following area: 1.Data Entry 2.Business Developer 3.Administrative support 4.Web research 5.Virtual assistant 6.Email Marketing 7.Graphics design 8.Customer Service 9.Microsoft office program My objective is to provide 100% accurate service to my client with the full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline; I want to build my career with Elance freelancing site. I always ready to do your job with great confident.
I am a diligent, friendly, professional whose always looking to improve upon myself, and help others. Skype: live:mothcleaner
Over 6 years of responsible corporate experience as an Office Manager with a proven record of accomplishment in the areas of accounting, customer relations, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels.
My skills and expertise will be my advantage, i have been in the BPO or call center for a while, i have supported Linksys routers, Dish network, Comcast cable and Dell computers as technical support, i also handled billing account with Talktalk billing in UK. I have also experience in encoding medical Billings and Insurance ( medicare/medicaid). I have experience with a wide range of troubleshooting w/ Routers and Gateways, basic computer networking and Satellite Receivers troubleshooting. I have demonstrated excellent people skills in addition to strong technical knowledge. I believe my education, skills and experiences fit your requirements. I also work for a Lifeline company in the US, safelink lifeline mobile, so i am familiar with lifeline services such as medicare, medecaid, section 8, foodstamps and other medical assistance programs I am confident my skills would be an asset to your company.
I believe in the BEST possible Client Servicing. Delivering a Professional Quality Service is my main priority. I am well versed in MS Office, data entry and market research. I have 20+ years in Administration and teaching. I love the challenges of meeting deadlines and ensuring that my Clients are delighted with my exceptional work. I am seeking opportunities in administration, web-research and data entry.
5-Star Program Consultant, Project Manager, and Recruiter with 15+ years of management experience and 7,400+ hours billed on Elance. UPWORK CERTIFIED PROGRAM CONSULTANT. Proven success rapidly recruiting and managing international teams for enterprise clients. RANKED Top 10 in the Admin category, 12+ months. Currently Ranked #1. Excel at managing workflow and recruiting for high production, outsourced projects, with rapid turnaround times. Skills: *Recruiting, onboarding, and managing freelancers located Globally *Establishing and executing large-scale projects through the Elance platform *Leading website design, marketing, and content development projects *Developing processes and procedures to streamline business operations *Editing technical content and marketing collateral
- Business Process Outsourcing (BPO), over 7 years of experience - Virtual Assistant - Amazon Web Services - Shopify - Cragslist - Email Handling - Data Entry - Data Scraping - Web Research - Customer Service I have spent 7 years working in the Business Process Outsourcing (BPO) industry and have fulfilled the following roles: * Customer Service Associate of a US Healthcare account * Online/Email Support Specialist of an Australian Telecommunications account * Collection Specialist at Collection House Limited for an Outbound Campaign (purchased debts from Westpac, ANZ, Telstra, Optus and Energy Australia) I am hardworking, goal-oriented, reliable, flexible and a fast learner.
I am currently on hiatus from my career as a corporate executive following the birth of twins. As a career professional, I have a thorough understanding of the needs of accomplished, high-level clients. I hold a BS in Business Administration with a minor in Psychology. For the past several years I have worked as a researcher and reporter, primarily for attorneys, investigators, management consultants and scholars. I am thorough, professional, dependable and detail-oriented. My clients consistently retain my services for repeat projects and refer their colleagues and associates to me for additional work. I have flexible hours and am extremely responsible in scheduling my work so that I am able to avoid over-commitment. I am selective in the projects I bid; however, once I accept a job I dedicate my time to the completion of the task at hand and the 100% satisfaction of my current client. My 5-star ratings and Elance feedback comments speak for themselves.
Owedon's Business Solutions is focused on providing high-quality service and customer satisfaction - we will do everything we can to meet your expectations. With a variety of offerings to choose from, we're sure you'll be happy working with us.
With an extensive 13 years of experience in a call center and BPO industry, working in an office and online and focusing on Technical Support, Billing and Customer Service, my end goal is to provide the highest quality interaction to my clients. My expertise involves providing online support through extensive research, data entry, email support, customer service, technical support, hiring, training, data mining and analysis.
I have over 20 years of secretarial, clerical, computer and customer service skills. I am a certified tax preparer. I have worked in social services as an intake coordinator with a wide array of people including the disabled. I am a self-starter and detail oriented person. I like to finish my work in a timely fashion. I will go above and beyond what is expected of me.
A resourceful and team oriented person with more than 14 years of hands on progressive experience in Customer Service Operations, Financial Service & Marketing. Recognized as a proactive troubleshooter who can identify the process necessities & initiate change, Implement new ideas in challenging and diverse environments.
Seeking a position that will give me the opportunity to share my skills and help my client retain long lasting relationships with their customers. My expertise will allow my client to focus on their business while being assured that their administrative needs and customer service needs will be taken care of professionally and with attention to detail in a timely manner.
I co-directed the World Series of Poker in 2002, while acting as PokerStars' first poker room manager. In 19 months with 'Stars I managed them from a near start-up to # 2 in the industry, and personally transformed their customer support from an outsourced disaster to the widely acknowledged best-in-the-business. Since closing my poker consulting company in 2007 I have worked on various internet marketing projects, built and/or maintained several websites including my own online auction site and for most of 2010 served as the customer support 'team' for an online auction site based in Cyprus. I have a passion for customer support and am afflicted with an obsessive attention to detail. My verbal and written communications skills are quite good.
If you're looking for a bilingual professional appointment setter, telemarketer, or inbound & outbound calling professional, then I am the one you need. I am able to take or make calls in Spanish or English. I have been doing phone work for over 10 years and I know how to take control of my calls. I am not afraid of the phones nor do I take it personal when there is an irate customer on the line. I know how to be empathetic, I have excellent tone and mirroring skills, and my listening skills are impeccable. If you need a customer service representative that will make your customer feel appreciated, even if they are not happy, I can do that, and I can make that unhappy customer into a happy customer. My goal is to find a permanent position with a company that will recognize my talents and has room for growth. I am detail oriented, dedicated and determined to succeed.
Results-oriented Human Resource and Sales Professional with proven leadership skills. Broad knowledge of HR principles and services. Exceptional proficiency in Employee Relations. Effective at building relationships with employees and managers at all levels within an organization to support the business strategy, resolve communications issues and motivate individuals to optimal performance. Conscientious and resourceful advisor with a reputation for sound judgment and achieving positive results. Over 6 years of proven capacity for business and sales management supported by a Bachelor of Science in Accountancy degree. Extensive experience in executive-level administrative support and customer relations. Dedicated administrative support professional with 8+ years providing outstanding support to senior executives. Excellent verbal and written communications skills, able to work independently and handle complex assignments with efficiency.
I have over 6 years of clerical and customer service skills. I'm currently a sophomore in college who truly enjoys working with and helping people. I have great communication skills, computer skills and I type quickly. I can effectively and efficiently manage your clients, your data or your projects. I have a dedicated home office with a Skype subscription, a scanner and a printer. I can obtain a faxing service, home phone or a fax machine if required for employment. I hope that you give me a chance to go above and beyond your expectations. Despite being a student I am a married, responsible, homeowner who is looking for a stable employer.
I am a very energetic candidate that will bring an outstanding service to your company. I am very professional person, really outgoing that can provide incredible customer service with the best skills, with plenty of experience on the field, great ability to multitask. Great customer service knowledge. with plenty of experience on the customer service and support field based on many years of experience. Qualifications great communication skills, great interacting with people, ability co convince and persuade customers. Bilingual oral written skills, able to Translate and exercise interpersonal skills Translates, speaks, reads and writes Spanish correspondence, able to file and organize documentation. God management skills, able to lead a team with great responsibility
I'm a very enthusiastic person, fast learner,detail oriented and I always love to learn new thing. have strong communication skills and I don't hesitate to ask questions if there's something I'm not sure of. I have 6 years experience in Customer service and data entry. I always love to put myself in the customer shoes and deliver my services as I would expect it for myself.
With good knowledge and experience of 4 years about Ms office and computer basics i have been working with a reputed organisation from the past 4 years. I am looking for a good opportunity which helps me in increasing and developing my desired skills and potentials.
Virtually Assist U LLC provides top notch administrative support services and Personal Assistant services. Trinna will treat your business as if it's her own by partnering with and handling your administrative tasks so that you can focus on what you do best. I am dedicated to helping you succeed by becoming an essential partner to your business or a Dedicated Personal Assistant to Professionals! How may I assist you?
Seeking for a position where I can utilize my knowledge and skills and also to gain more learning experience. I have more than 5 years experience working as a technical support representative (level 2) for an ISP company and a customer service representative for a travel company. I am highly-motivated, hardworking, efficient, fast-learner, and can work with less supervision.
I am highly experienced with customer support service and technical support. I aim to provide excellent service and client satisfaction.
We have worked for Logistics,Third party brokerage, Tech Support, medical billing,Customer service,data entry,backend projects,Order tracking,Sheet typing,Chat support & many similar projects.
I have 20+ years of customer service experience, primarily in the financial and educational fields. I am currently building a home-based virtual assistant business and am looking to expand my client base.
Overall 9 yearsÂ professional experience in roles within Operations, Service Delivery, Customer Experience, MI & Metrics Reporting and Business Intelligence areas.
I am a keen advocate of excellent services, a go-getter par excellence and a problem solver whose strength lies in efficient marketing and customer service delivery. With a decade of experience working with in-house marketing department companies.Client satisfaction and quality work are my top priorities. I am hardworking and a fast learner with good communication skills.What describes me and my work? Fast, accurate, detail-oriented and reliable.
I have over 4 years of experience in customer service. I have worked with Mobilink GSM (Pakistan's largest cellular company, serving more than 1 million customers) as a customer services agent (face to face & call centre, both). I have very good knowledge of Microsoft Office (Word,Excel,Power Point , Ms Access). I was recently working for Part Logistics (UK) Ltd., as a customer Service advisor.
To start I graduated with a Degree of Bachelor in Advertising and Public Relations, fromthere I gain knowledge and skills enough for me to work in this industry. Moreover, I've been in a contact center industry for 4 years and 8 months, I had an experience in Outbound Accounts and Quality Analyst position for almost 2 years (G9 Inc. Citywide Mortgage Account) and Customer Service Representative (TELUS and Harte-Hanks, XBOX 360 Hardware and Save and Billing: Samsung Electronics of America) that I believe can help me in getting a position and rest assure become one of the valuable asset of the management.
I have worked in two industries. Current I am a paralegal specializing in bankruptcy and consumer law. I have been a paralegal for over 20 years, first in Pennsylvania, and later in Florida. I also have strong customer service background, having also worked in retail, telemarketing and management, including Yankee Candle, Walgreen, and Kay Jewelers, which were all management positions. A complete resume is always available.
- I'm certified in Data Operations level 1. - I worked in a Data Entry position for 2years - I worked in Customer Service for 4 years. - I am hardworking with minimum supervision - I am detail-oriented person - I'm a fast worker - I have above-average knowledge in Microsoft Word, Excel and PowerPoint. - I am confident that with my skills and qualifications I am able to make a meaningful contribution to any organization of which I am apart of.
My speciality is support services. I have an administrative background, my seriviecs include data entry, basic clerical tasks, and blogging. I have strong communication skills, I am great at organization, my work is detailed and effective. I have over ten years experience assisting other professionals from various fields such as; medical, customer service, early childhood education, and community service.
Highly organized and detail- focused individual with an exceptional background and penchant for being hard- working and a fast learner with 8 years of Customer Service experience - Â Strong communication, critical thinking, interpersonal skills Â Skill Proficiencies - Â 10, 000 KPH data entry - Â 65 WPM typing - Â Answering multiple phone lines Â Â - Â Conflict Resolution - Behavior Modification - Â Bookkeeping - Â Human Resources - Call Center - Personal Assistance Â
I am a Customer Care Representative, Outbound Sales Representative and an Appointment Setter
Freelance worker offering customer-service related assistance.
I'm a very enthusiastic person, fast learner,detail oriented and I always love to learn new thing. have strong communication skills and I don't hesitate to ask questions if there's something I'm not sure of. I have 6 years experience in Customer service and data entry. I always love to put myself in the customer shoes and deliver my services as I would expect it for myself.
I have 10 years of customer service skills and Microsoft Office proficiency. I have done spreadsheets, business emails, business memos, databases and business documents. I have done bookkeeping and budgeting. I have previous experience as an office clerk working in a police department and assisting in a doctors office. I have worked in a library and have extensive experience in managing records. Right now, I work in a health food store as an assistant manager and deal with customers on a daily basis. My job duties include customer service, answering phone calls, ordering products, developing spreadsheets, budgeting, bookkeeping, typing up documents, and supervising my co workers.
I have done some IT courses. Diploma in Networking And Hardware, and I have successfully done CCNA. And have done Web Designing, Graphic Designing, Games Making, NVQ Level 3 Certificate in Computer Application Assistant. So I have my knowledge in IT field a lot. I want to use my knowledge.
Psychology graduate, with over 15 years of customer/client care and administrative experience, offering reliable, efficient and organized service with a touch of genuine communication ,catered to meeting customer needs.
Experienced Virtual Assistant, Researcher, Marketer, Writer, Project Manager, Coordinator and Data Entry Specialist. Currently finishing my Masters in Business Administration, I possess exceptional communication skills. I am also a very organized person with high attention to details and quality output. I am equally good selling, be it written, cold calling or actual presentation, research, MS office skills, among others. I am also an experienced Manager and have handled a branch office encompassing Finance, Marketing, Sales, HR Recruitment, Training, and Special Projects. I work with honesty and integrity and do what it takes to deliver the results that my clients want or require with the best quality I can offer with a very minimal supervision. I can multi-task and deliver results on time.
Over 6 years of virtual assistance experience with most exposure on email customer support and research data entry.
Having rich experience in BPO/KPO industry. Have worked and managed many projects in Back Office Operations set up and F&A, Healthcare domain. Some of them are, Credit Card Processing, US Health claim processing, Order & distribution management, Code Support and POS layout Updation. Presently, managing operations in Virtual Assistance to Individuals and Companies, Listing Building through Web Research and Massive Data Entry projects in Transform Solution Pvt. Ltd.
Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. Some of the work I have done: - Managing and implementing Google Business Solutions. - Managing and implementing ZOHO CRM Solutions. - Managing and implementing Salesforce CRM Solutions. - Managing dedicated servers based on Windows and CentOS. - Search Engine Optimization - Social Media Management - Domain Management using Godaddy, and HostMonster. - Implementing and maintaining Magento, X-Cart, and Shopify. - Implementing and maintaining Wordpress. - Implementing and maintaining MailChimp, and Active Campaign. - Maintaining Twiki. - Maintaining Knowledge Base. - Testing - Q/A on software and services. - Deploying newly released software on the web. - Customer support via Email, phone, Gotomeeting, TeamViewer, and chat. - Creating custom Macros. - Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw and Photoshop for a host of different projects and automations.
Co-founder and Director of ANZ international (Pvt) Ltd. Having an MBA degree, Project Management Professional Certification, over 9 years of experience in Business Management, Project Management, Recruitment, Training, Call center Management, Operations & Outsourcing, I offer integrity, professionalism, and exceptional attention to detail with a focus on efficiency, quality and customer service. having worked with clients across 5 continents on 100 plus projects ranging from Customer Support, Back Office Management, E-Commerce Solutions, Administrative Support, Virtual assistance, Online and Offline Marketing Support, Social Media Management, I help Clients with Transition to outsourcing. I have Vast Training & Coaching Experience & Teach Call Center Management as well as coach professionals on Management skills, Communication skills & Telemarketing & Sales Skills. For me, business is just as much about self-realization and spiritual growth as it is about money.
I am truly a jack of all trades. I am experienced in providing excellent customer service, administrative duties, copywriting, cold calling and consistently impressing my employers with my work. My turnaround rate is efficiently quick with high quality work. I attack any project I am presented with while respecting deadlines and goals. I have created, designed and edited data, training manuals, and presentations for a Fortune 500 company using Microsoft PowerPoint, Excel and Word. I am detailed yet efficient. My ability to meet deadlines will impress you with the quality of work I can provide.
~Looking for possible long-term position I am very comfortable talking to people whether in person or on the telephone. I am a fast-learner and willing to go the extra mile to learn something new. I am a very motivated and determined person. I enjoy being apart of a team or working independently
My goal is to provide EXCELLENT CUSTOMER SERVICE at a VERY AFFORDABLE RATE! With 7 years of experience in the BPO Industry mainly focused on Customer Service, Retention, Social Media Marketing, LinkedIn, Invoicing, Payroll, Data Entry, Sales and Scheduling. I am extremely productive in a high volume and high stress environment with excellent multitasking skills but still having an eye for detail. I am very versatile and can work efficiently whether independently or in a team with minimum supervision. Handled accounts from USA, Canada, UK and Australia.
Let my twenty years of experience and personal success work for you!
My work abilities are backed up with experiences and knowledge. I assure you that I can successfully fulfill any obligations requiring of any responsibility handed to me. I believe in excellence and have always dedicated myself, my talents and my creative abilities to assure the successful accomplishment of any goals. My positive attitude and willingness to give 150% makes me a valuable asset to any employer that would employ me. I am confident that my skills will be an asset and have a favorable impact in achieving the goals set upon me by the employer. I was a customer service representative for Triangl Swimwear handling their Returns and Exchange department. I am currently an Email Manager and Advertising Assistant for a London-based online magazine aimed at men's fashion and lifestyle. I enjoy reaching out to people and assisting them with their concerns. I am client-centered and I make sure that my clients are satisfied with the service I provide.
I have over 25 years experience in real world business. I can assist you with recruitment, Virtual Assistance, and Amazon customer service and Amazon store management. I am a strong candidate with great skills in staffing, review writing, , personal assistance, I am open to challenges and pay per hour or fixed price contracts, I have stellar references. I also have 5 years + customer service audits and compliance. Amazon store customer service and staffing.
freelancer . English/ Portuguese and Spanish/Portuguese translator with tourism degree with a large variety of experiences in areas such as call center, secretariat , telecomunications, sales, banking collection, just to name a few.
I am a native german who studied psychology in bolivia. I`ve done an internship in Human Resource Management. I also do translations. I grow up bilinguel (german-spanish).My first translation job was for Doppelmayr (cable railway building company) in Bolivia. I work partime at a travel agency and I do know a lot about tourism and part of my job are german-spanish-english translations as well as customer Service (attending phone-calls, reply to e-mails, and so on).
I possess a 4 years of extensive experience in the Customer service support field. I have handled Email Support, Chat Support and Phone support. Due to my enthusiasm and commitment customer services career, I have the ability to become a central member of your team. Here are the highlights of my qualifications and background that seem most relevant to meet your needs: Â Highly skilled in listening and responding to customersÂ needs and concerns Â Demonstrated ability to provide information regarding products and services Â In depth knowledge of taking orders, determining charges, and overseeing billing or payments Â Track record of reviewing and making changes to customer accounts Â Proven record of handling returns or complaints Â Able to record details of customer contacts and actions taken Â Comprehensive knowledge of researching answers and solutions Furthermore, I have a professional demeanor, and good communication and negotiation skills.
We are a dynamic group of Filipinos who have been in the business process outsourcing industry for several years. We aim to be the leading provider of quality outsourced services to employers from all parts of the globe. Each member of The Sage Link has over 3 years of telephone experience. Quality of work is guaranteed and communication with employers is maintained at all times.