I am certified in customer service and have developed excellent customer support skills from over three (3) years of experience as a customer service representative. I am a dedicated individual who has a passion to provide the best administrative support I am able to. I bring a positive attitude, and with a will to put out my best effort in every job. I am easy to work with which makes me a great team player.
I have over seven years of experience working as a Customer Service Representative for Convergys company where I gained reputable experience in this field. I possessed the ability to impart both products and service knowledge in a customer friendly way which signifies my ability to communicate effectively over the phone. I could also say that with my vast knowledge, and emphatic skill, I can turn an inquiry into sales and I have the initiative to deliver more than what is expected and going beyond the call of duty to perform my task. Furthermore, My proficiency in this field has earned me Employee of the Year award three times in seven years.
OBJECTIVE To be hired as one of your staff in your prestigious company To obtain the position that allows me to utilize my knowledge and skills To contribute my skills for the achievement of the goals and objective of the company.
Through my years in customer service, I have developed strong people skills with the ability to quickly establish rapport with clients. My demeanor is continually pleasant and professional. My analytical and problem-solving abilities are solid. I am well-organized and efficient, always completing projects on time. I am self-motivated, assertive, and can quickly learn new procedures and methods. The best attribute that I possess is dependability. I can be counted on to work without supervision; but, I am able to follow directions, both oral and written. With all of my work, I demonstrate accuracy and attention to detail.
With having an electronic office diploma and being highly organised, I am keen on details and knowledgeable with programs to service your needs. I also have extensive customer service skills, provided by years of experience.
Hi, my name is Vaneda. I've been a Customer Service Representative for over 10 years. I like to help customers and making sure that they're happy with the services i provide them. I've done different type of work in the industry. I've done Call centers, Tech support, and administrative work. I also have experience in the health care field. I've worked as a CNA and a Medical Assistant. I have knowledge in Medical Billing and Coding.
12+ years of experience in Customer Service/Sales/Travel. Amadeus Expert. Excellent English knowledge. Microsoft Excel expert.
VirtualPCRepairs.com is here to handle all your outsourcing jobs. Our knowledgable staff can handle your data entry, administration work, research, computer repair and customer service type jobs. We have over 9 years of experience in these fields. Our business is open 24 hours a day 7 days a week and we can start your jobs immediately. We are based in North America and all our agents have neutral accents. We have great Competitive rates and are open to negotiation at any time for any job
I'm a highly motivated person who is always willing to learn especially with customer service, technical support, real estate and sales for 4 years of experience dealing with different kinds of customers. A goal oriented person and can work with minimal supervision. I give 100% focus on every task I am opt to. Quality and Reliability for every Opportunity are so important for me in terms of providing support whether its technical,customer service,sales,email or chat.
Experienced Customer Service Representative & Data Entry. 100% efficient output. I can put in all my efforts to do the job once alloted to me.
I have worked in sales and customer service for over 15 years. I have special knowledge in the areas of retail, property management, bookkeeping, and marketing. I have three associate degrees in the areas of Natural Science, Liberal Arts, and General Education. I also hold a bachelor's degree in Health Care Administration with a concentration in Information Systems. Additionally, I am proficient in Word, Excel, Outlook, PowerPoint, and Yardi. I welcome challenges and I am a quick study. I am also focused and reliable and take pride in quality work.
I have over 12 years working in various customer service positions. I can provide services in dealing with customers over email, chat or by telephone. I can also provide data entry work either on its own or as part of a customer service project. I have extensive knowledge of Microsoft Office and can work with those applications as well as any proprietary software you may use.
Experienced in customer service, call centers, data entry, and supervision Proficient in MS Windows, MS Word, PC literate
15 years of customer service Excellent written and verbal communication skills, with an eye for detail Extremely productive in a high volume, high stress, environment and self motivatedProficient in the use of Computer Highly productive in the use of Office 2000 Professional Self starter with a can do attitude
I am an experienced Customer Serivce Professional and self-motivating, hard working and takes pride in my work. I have 6+ years of experience in Customer Service & outsource. I am expertise in MS- Office,Customer Service, Data entry,PDF to excel & word conversions and All kinds of Excel related works. I pleased to inform you that I have worked on various projects and I delivered them with good results in on time.
YOUR FEARLESS FREELANCER! Customer Service * Training * Management * Sales * Client Retention Expert & More! (All work completed on a telecommute (offsite) platform) My name is Traci and I look forward to providing your callers with a refreshing ÂCustomer Service ExperienceÂ! I provide full-service customer service support from basic (Tier 1) on up to Escalated/Advanced Client Resolution (Tier 3) level customer care that will be sure to yield results. FULL-SERVICE CUSTOMER CARE SUPPORT FOR LESS! ** Flexible Â Seasonal Â Part-Time ÂFull-Time Coverage Around The Clock ** Fast & Easy Start-Up ? ** Scalable Service Plans ** Service Plans Start As Low as *$7.00 per hour Call Me Today -- ASK FOR TRACI
I have been in the customer service industry for the past 18 years. I started as a customer service rep for Allstate Enterprises and since then I have trained in every state as a national trainer. I worked as a corporate trainer and quality analyst for 8 years. I then worked as a national trainer for National Seminars Group and traveled as a contract trainer for 7 years. I love customer service. I teach telephone etiquette, e-mail etiquette and client services (to name a few subjects). My website address is lisalaude.com. I desire to stay home with my school age children and work from home now.
My three years experience as a Customer Service Representative for one of the biggest telecommunications company in the US means that I have the necessary skills and qualifications to get the job done and on time. Problem solving skills, multitasking, and strong command of the English language are some of the skills that I gained and improve during my tenure. My willingness to learn and ability to pick up things fast means that I can adapt quickly. My goal is to make sure you're satisfied with the work I will provide and within your budget.
Hello my name is Rayna thank you for having interest in my work profile! I am looking to work from home part-time or full-time. I have 5 years experience in the medical field. Most of my experience has been particularly in Orthopedics as a medical assistant and limited scope radiologic tech! I have lots of knowledge of medical terminology, anatomy and physiology, familiar with ICD-9 codes, scheduling, customer service, message taking, and returning calls. I also have experience as administrative assistant, administrator, and receptionist. My skills from that field are as follows; experience with Excel, Microsoft Word, Outlook, and some experience with Power Point. I have personal experience posting multiple ads on Craigslist, and utilizing Facebook and Twitter. My work is very serious to me, I take pride in my work and my work ethics. I am very eager to work, I'm dependable, reliable, mature, easy to get along with and will get my tasks done efficiently. Thank you.
I have been exceeding customers expectation for so long. I am here to provide what matters most to the customer which is great service.
I have 5 years of experience in staffing, 3 years of experience in Customer support. Have experience in many other field,apart from it we consist of professional Telemarketers, Technical Representatives,Sales Representative and Customer Service Representative. We are highly knowledgeable and experinced when it comes to customer service Inbound or Outbound. Hire us and we will provide you with excellent customer care and will provide you with high result. Thanks
Geared towards self-improvement and career advancement. I am aiming to obtain a position where my experience will be best utilized for both the company's and ones' success.
Jeannica M. Lane_____________ ______ 1224 Old Wilson Rd Â® Rocky Mount, NC 27801 Â® -- -- Â® -- OBJECTIVE Direct Response Representative/Payment Processor EXPERIENCE 2006-2013 West At Home., Omaha, Nebraska Customer Service Representative/Payment Processor Â Processed invoices and customers payments Â Receiving calls from customers inquiring about different products and services Â Received and processed insurance claims Â Merchant Verification, and Credit card activation OBJECTIVE A Customer Service Representative or Entry level Management position EXPERIENCE 2002-2006 West Corporation., Rocky Mount, North Carolina Customer Service Representative
*Excellent Customer Service Skills - Always remember that you are a customer! *Professional, efficient, high volume of work *Strong knowledge of Microsoft Office *Data Entry *Accounts Payable/Receivables *Event Management *Preschool Teaching
I am a highly motivated, hardworking, flexible, responsible individual with over 9 years of experience in a call center industry for inbound and outbound field. I also have a teaching background for Preschool and College level. Proven ability to handle pressure, meet deadlines effectively and was able to increase productivity with an excellent track record of achieving results. Known to contrive and evaluate certain facet of problem and was able to manage it and conceptualized it effectively.
I can do data entry and research, I can also do inbound and outbound calls.
I have customer service expertise and I also have background in sales. I am proficient in both oral and written English. I cater to all jobs that match my skills. You should hire me because you'll only get the right value for what you are paying.
Administrative support and Customer Service Professional proficient in Microsoft Office programs offering more than 10 years experience working in fast pace environments that demand strong organizational, technical, and interpersonal skills. Trustworthy, ethical and discreet, confident and poised when interacting with individuals of all levels. A strong planner and problem solver who readily adapts to change, who works independently and exceeds expectations. Detail oriented and resourceful, able to multitask effectively completing all job duties while meeting tight project deadlines without compromising quality.
I have been working as a Quality Assurance/customer service/sales associate in a BPO industry for 10 years. I have excellent skills in phone handling, evaluating calls, customer service and telemarketing.
With over (7) Seven years experience in Call Center/Customer Service, I see myself as a great asset to a Customer Service team. I am presently employed to one of the leading online Customer Service providers and it is from this background that I present myself, having the requisite skills, experience and work ethic to be an asset to an employer seeking to build a world class team of Customer Service Representatives. What I bring to the table is years of call center experience from different levels of engagement, a professional who takes his job seriously, great at handling diverse situations that may arise in a call center experience and diligence.I am self motivated with strong work ethic. I can be part of or manage a team of high performers , with hands on leadership and an eye for excellence.
I have a background within the Customer Service environment mostly Office based. I have over 6 years experience with mostly Providing customer service to Insurance firms and general customer service to other companies, I also have certification in customer service.
Hi, Looking for opportunities that will benefit myself, as well as organizations / teams who hire my services. Dedicated individual with over 12 years of experience in fields of customer service, sales, marketing, managed services and training.
I started my professional career in the BPO industry in Iqor Philippines as a customer service representative. I handled billing, customer care and technical issues. I've been there for 1 years and 6 months. I also worked in Kalahi Cidds a non government organization for a community volunteer position. Then I had a part time job as a secretary in Energy corporation development Ormoc site. After a few years of not working in the BPO industry, I realized Customer Service is my niche. So I went back to work in the industry. Along with my customer service skills, my past experience has also taught me to be a great team player, and my outstanding performance in building and managing customer relationships has been praised by my prior employers. I also have the ability to hit targets. While my skills and experience would add value to your organization, when you combine these with my passion, dedication and commitment to customer service,I believe I will be a very good fit to your compan
To be employed in an organization that can give me the right exposure to use my skills in Customer Service Expert, Data Entry Specialist, SEO, Telemarketing, Virtual Assistant, Phone Person and Technical Support, Admin, Real Estate, Sales, Lead Generation and capabilities, contributing to success and realize my full potential.
I have been in the customer service industry for 10 years now. I have the experience and the foundation necessary to deliver the best customer care. These skills I will put into use to fully benefit my employer.
I have a B. A. in Poli. Sci. and Juris Doctor degrees. I have twenty years of risk management, human resource and research experience.
I am hard working and have worked in customer service all of my life. I am presently attending Union University receiving a BSW I have owned and operated two companies and have exceptional management skills and Administration skills.
I am a highly motivated, people-driven Customer Service professional with 10 years of experience in a Customer Service Contact Center environment, including 4 years in a Supervisor position, and 2 years in a Real Time Analyst/Workforce Management position. I am a social media administrator, including managing Facebook, Twitter, and Instagram accounts, and leading a team of forum moderators. My interpersonal and exceptional communications skills make me an asset to any team.
Over the last 10 years, I have acquired various experience, knowledge, certifications/trainings and have been working for International Companies such as MaerskLine, Jetstar, Earthlink, People Telecom, Qantas, etc... This is where I have primarily shared and gained vast knowledge in providing an excellent Customer, Technical, Service Desk, Sales, Project and Management Support. I never failed to understand the business and customer needs while exceeding their expectations in delivering an all out international class service support at a lower cost.
I've got 5+ years of customer service experience in various industry segments. Have worked with International Airlines as a Ticketing agent and have also worked as a Billing specialist with a prominent conferencing company.
A highly motivated and result orientated person who posses analytical and problem solving skills. I pride myself on being efficient and well organized. I have10 years experience in administration, customer service and logistics. My education is in Business Management and Administration.
If you are looking for someone who will strive for excellence in any task set before them, you have found the right person for the job. I take pride in all jobs, none is too big or small. I have several years of customer service and data entry experience under my belt. I have worked in retail, food service, hospitality and call centers. I have recently worked as a post master and an assistant to an attorney.
I have a BBA in Human Resource Management and Finance and Banking but I have worked mainly in Customer Service and Administration and consider myself an expert in resolving problems that customers have, within the parameters of what the company I work for will allow. The key though is to go above and beyond for your customer which allows me 99.9% of the time to retain their business. I previously worked at Accent Marketing which is a company based in Jeffersonville, Indiana but has a location in Jamaica where I currently reside. I am a focused individual who has achieved all I have set out to do so far but I have much further to go. I will never stop giving of my best in everything I do.
Hirebestsupport.com was incorporated in March 2009 with a vision of handling online business clients to the next level. We offer 24/7 Live Chat Support Services, 24/7 Phone Support Services, 24/7 Email Support Services, 24/7 Data Entry Services and 24/7 Virtual Assistants. Our online experts have dealt with all type of online business responsibilities from processing orders, refunds requests, order shipments, order tracking, issuing refunds, closing new orders, forwarding new orders, shipments, placing orders on customer behalf, follow-ups, cancellations, trouble shooting of technical issues, order revisions, order tracking, creating new orders, updating communication, promotional emails, re-sending passwords, updating new information, maintaining excel and word sheets, processing new orders, solving tickets, collecting feedback's and planning new tools for better online sales and support.
The most important part of today?s customer service oriented society centers around timely, friendly service. In my experience, I have been able to learn the best way businesses grow?through customer loyalty. Every successful company needs loyal customers to enhance their future growth, and positioning these companies for better exposure and greater marketability is a task I have performed effectively many times throughout my career. I?m driven by my passion for providing service that sells, exceeding every customer?s expectations in all types of settings. You want your business to succeed, and I want to help you get there. I am a fiercely organized problem solver now providing virtual assistance for small business owners and individuals offering outstanding administrative and project management skills. If my skills and expertise may be of interest to you, please don?t hesitate to connect with me!
I am an experienced admin assistant having 7 years of experience in hospitality industry. Expert in virtual Assistance, MS office, re-search, data entry, ERP based company software. Handled corporate accounts like Nokia, Etisalat, Bloomberg, SAP, Dell, First Data, Euronet & Barclays in my current employment. I have gained expertise in the areas of: * Customer Service / Help desk Support * Admin assistance * Microsoft office and misc applications * ERP Based company software * Research and data entry * Presentations * Microsoft Certified IT Professional, System Engineer, System Administrator, Technology Specialist
As an energetic and optimistic person by nature I am always looking for projects that inspire me. It is my priority to create a unique and personal experience for each client. My extensive work history includes 10 years of experience as an administrative assistant, customer service representative, project manager and graphic designer. The most proficient skills I possess are in Microsoft Excel, Access and Adobe Photoshop. Other professional attributes include: attention to detail, independent and efficient work style, organizational skills, positive and professional manner, commitment and dedication to each project.
Customer Service Expert
I am an experienced customer service specialist for almost 8 years in different fields. I made sure i resolve issues and give accurate information to each client in a timely manner. As a credit analyst i made sure to maintain clients information privacy. I abide compliance requirements set by the company. I am very well trained in inbound and outbound calls. I processed 60-80 credit card applications in an 8-hour shift. I also specializes in data collection, email and chat support, and data entry. As a freelancer, I am using wired fiber internet connection with 7-8 mbps, backup with wireless internet connection of 5-6 mbps. My goal is to provide client satisfaction. I am a strong, dedicated, hard worker and independent individual and always on top of my performance. Highly adaptable to ever-changing circumstances. Skilled and highly motivated.
My past experience and success indicates strengths in call center working environment, being focused on several duties at hand/expediency, playing leadership role within the center and solving customers problems. With over 12 solid years of experience in customer service,I can assure attainment of your company's objective. Not to mention I have been a customer service/call handling trainer( both inbound and outbound); Sales trainer with chat support; email support and excellent phone orders experience. I have also been an operations manager in the BPO industry. I have never been a maintainer, but up to a certain extent I enjoy resolving problems, taking challenges and being a part of the business growth factor. If you are looking for the person that puts fires and improve service levels then I would like to join your company..
Velan Info Services (VI Services) is a leading multidisciplinary service provider with its clients across the globe. VIServices has the state of art technology with robust infrastructure to provide 24X7 operations of a gamut of services that include; Bookkeeping & Accounting, Remote IT Infrastructure Support, Web Development, Mobile Apps Development (Android & iOS), Data Processing, Admin Assistance, Customer Support, Medical Billing & Coding, as well as other back office and non core functions for our clients worldwide. VI Services ? a place where Professionalism and Perfectionism are guaranteed. VI Services strives to seamlessly integrate into your business and work with the philosophy: ?your success is our success?.
Cost-Effective Outsourcing Services for Medical Billing Coding, Customer Service, Virtual Assistant Services and Back Office Support. Top 20% for Elance Medical Billing. Top 1% Elance Microsoft Excel. Top 10% for Call Center Skills. Headed by a member of Medical Billing Association with HIPAA Certification for Security & Privacy. We are a Level 8 Elance contractor with over 2000 hours and 5 stars average feedback rating. We are a start-up company that delivers staffing and administrative services to medical practices, billing companies and other business offices. We can also setup Inbound/Outbound Service Call/Chat Support Center for your business at low cost. Visit www.AbacuzGlobal.com.
I have five years working experience as a Sales & Customer Services Officer and two years as a Data Entry Clerk. I am very experienced in Sales, Key Account Management, Product Portfolio Management, Customer Relationship Management and Customer Portfolio Management. Likewise, I am very competent in Internet and/or Linkedln Search, Data Processing and formatting as well as spreadsheet management. In addition, I am very experienced creative, article and screenwriter with great key skills in content writing using great key words.
3 years experience on bilingual (english/spanish) customer service, working for at&t as a representative and currently working as a supervisor for Cricket Wireless. Experience on Voice and chat support. Fluent English.
ABE Solutions is committed to provide exceptional customer service to our employers, excel in our field of work while continuing learning to gain knowledge and enhance our skills
Call me Ben! I have over 6 years experience in Client Management, Customer Service, Telesales and Telemarketing and Administration. Coming from BPO industry background, I understand the importance of providing a winning Customer Service and Telesales experience. Therefore, I want to meet and exceed your expectations. My motto is "No Unhappy Guests", well in this case "No Unhappy Clients". My flexibility, adaptability, organizational skills and attention to detail will be an essential component in getting your project done. Let's connect and discuss what I can do for you. Talk to you soon!
I enjoy work projects that pose challenges. I am able to work well with others or independently, and am professional at all times. Working under stress or tight deadlines is not an issue and a strong work ethic keeps me going. Continual learning keeps me motivated. My accomplishments include a 7 year career beginning as an invoice agent part-tme to a product cost analyst for my first job. This was a key learning experience for me as I did not receive any formal training, but succeeded because of my knowledge of the company, the product, the staff, and my hard work and determination.
Smart Solutions is a pioneering provider of virtual Admin assistant services. Our team of professionals comprise of some of the most excellent minds in different fields like Data Entry, LinkedIn,SEO, software, internet research, admin support etc. With the robust experience of our team together with the infrastructure, we can assure our clients to provide complete solutions that satisfy their needs. At Smart Solutions, we follow inbound metrics that are most critical in gauging and securing customer satisfaction, loyalty, and contact center effectiveness. We track to increase our customer and client satisfaction. We also monitor our response time objectives to make sure we are effectively managing our resources to better suit you.
Native of Los Angeles, Jack of all trades with an impressive work history of 10 years. Originality and Creativity are the perks of my services. Customer Service - 8 years in fast paced environments providing excellent service with intentions of brand development and company growth. Sales- 2 years of over the phone sales from initial contact to close. Customizing product package to suit the client's needs. Fundraising - Owner and manager of successful charity project via indiegogo. English - Native of Los Angeles, who teaches English via Skype to foreigners abroad. Very patient and friendly, proven people skills. Original - Living abroad in Armenia, ranked #2 in Armenia for fencing.
I am very dedicated and reliable. Customer service oriented and organized.
Deborah Walsh is a proficient and results oriented information technology professional, with extensive experience in practical and theoretical application of project management methodologies. Deborah?s proven track record in accomplishments includes planning implementations of projects and developing strategies that align with business needs while ensuring products and services meet customer needs and corporate goals. Deborah is a proactive team player with strong leadership, analytical, problem solving, decision-making and management skills. With over 20 years of project management experience, producing quality work while meeting critical deadlines and customer satisfaction has always been my goal. I have an extensive portfolio that demonstrates my skills and knowledge of project management implementation and methodologies.
After 17 yrs as an Administrator in the UK working in various industries ranging from design, blue chip and charity based industries I decided to come back home to Sweden. I have held responsibilites including database work with data entry and data processing, website management, emails, diary management and scheduling for a group of 20 consultants, report writing and logistics. But mainly always maintaining and ensuring customer service levels are met with clients such as for example Gucci and Nike (who were on my client list for 6 years). Now a stay at home mum in Sweden I take on projects that entise me and are exciting where I can take on a new challenge and learn something new as this is what makes me tick. Diving into to work is my personal escapism from my daily mum tasks and I love it! I work with a no fuss mentality with no job being too small. I am easy to get on with, very organised and keep a daily log of my To Do's.
I have extensive years of experience in Customer Service and Telecommunications. I'm seeking a position where my communication skills, pleasant manner in dealing with people, and sensitivity towards the needs of others would be essential.
My relevant qualifications include my extensive customer service background. Also my most recent position as the Manager of House Operations for the Ronald McDonald House Charities of Hawaii for ten years. In this role, I was responsible for oversight of all House operations and guest related activities. I also enforce rules and policies of the Ronald McDonald House with respect to guest families and House staff. And during my tenure, I was able to create programs and services which impact the organization's growth and visibility. The key strengths that I possess for success in this position include: I have successfully developed, implemented, supported, and grow programs and services of the organization. I strive for continued excellence. I provide exceptional contributions to customer service for all customers. Ability to communicate very well with a wide range of population and culture-good listener. Proficient computer and administrative abilities
With a total of 6 years of work experience in line with customer service. Almost 3 years of experience in a Supervisory role in a professional and demanding Business Processing Outsourcing facility. I also have extensive background in online tutoring. Proficient in a variety of software programs and I am able to take instruction, as well as to work on my own initiative. Skills/Qualifications: Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking, Procurement, Purchasing, Analyzing Information , Developing Standards, Encoding, Researching, Creative Writing, Teaching, Proofreading
Over 6 years working in hospitality field, i have full experience in serving customers , selling products and sales support. In addition, i am also experienced in report writing and eCommerce
Over 6 years of Sales and Marketing experience in the Phlippines' leading companies in telecommunications and beverage industries. Experienced in conceptualizing and implementing sales and marketing strategies across various market demographics. Proficient in customer service and functioned as a team lead in a technical account maintenance group for a major US telecommunications provider. Trained in SQL, Basic Java Programming and 3 years experience in software development and project management. Developed a process monitoring system for a beverage manufacturing company from the ground up, implemented and deployed the system throughout the 5 domestic manufacturing sites in Philippines and in Hong Kong. Trained and supported end users in the application of the system.
After 8 years of working in the office I decided to dedicate myself to full-time freelance working. Since I am a newbie here at Elance, I offer low rate and I am seeking entry level opportunities in data entry, customer service and virtual assistance field as well as in web research and social media marketing field. My various customer service and administrative experience, along with my educational background, allowed me to constantly learn and upgrade my set of skills. Please check my resume for detailed work experience info.
1. Experienced customer service support. 2. Virtual administrative support. 3. Web-searching. 4. Events arrangement / coordination. 5. English to Simplified Chinese proofreading. 6. Accurate data entry.
Â Years of experience in working with customers. Â Proven capacity to excellent interpersonal skills and relate well to clients. Â Responsible as well as independent.
I offer high quality "Virtual Assistant and Data Entry services to individuals and business at a great price with quick turn-around time. With my variety of skills and specialty, I will be able to assist with your daily tasks that will lighten your load. 100% quality work assurance. Client satisfactory is my passion. Prefer Skype and email communication. I guaranty for honesty and confidentiality of client information. Assurance for meeting deadlines. Available 24 hour in any shift according to client need. I have a fast response to all employer questions and concerns. You can trust on my work. Try my services. You won't be disappointed.
I am an Elementary Education Major. I have a lot of experience in customer service. I love talking to and interacting with different people each day.
As an experienced customer service representative, I would like to seek job opportunities as a free lancer. I worked in this industry for the past six years. I have dealt with different lines of businesses. I worked as a phone banker and debt collector for financial institutions. I also worked as a technical support representative for an internet service provider. I am flexible with the working schedules and able to cope up with the changes. I am certainly creative and optimistic when it comes to work. I am looking forward discussing my qualifications further with free lance employers. You can always reach me on my email or call me on my phone number. Thanks you so much for your time!
I worked in the finance department of a multinational company for more than 6 years where I have been exposed to using several Microsoft Office programs such as MS Word, Excel, Powerpoint, Outlook and Visio. My competency lies in reporting and customer service. With my skills in Excel, I was able to create a template used in performing quality checks for the works done by my team members. I started as a processor and got my way to becoming a Sr. Specialist through my hardwork and ability to learn fast. Prior to that, I also worked in a call center as a customer care agent for 1.5 years where I gained expertise in speaking in English because I dealt with customers from the US. This was where I also developed my skills in accurate and speed typing which averages to 45 words per minute. In addition, I am keen to details and flexible to work under different time zones.
QUALIFICATIONS SUMMARY Ã¢ÂÂ¢ Highly personable within and across cultures Ã¢ÂÂ¢ Effective at identifying customer needs Ã¢ÂÂ¢ Highly organized with ability to prioritize projects Ã¢ÂÂ¢ Patient in stressful situations Ã¢ÂÂ¢ Ability to multi-task and work efficiently Ã¢ÂÂ¢ Creative problem solving skills Ã¢ÂÂ¢ Time Management skills Ã¢ÂÂ¢ Able to work as part of a team and accept criticism Ã¢ÂÂ¢ Excellent technical knowledge Ã¢ÂÂ¢ Fluent in English language ( Amideast Courses and spent a year in USA) Ã¢ÂÂ¢ Good Knowledge of Windows Server 2008 & Active Directory Ã¢ÂÂ¢ Skilled in de-escalation of problematic situations Ã¢ÂÂ¢ Professional troubleshooter ( Networks, PCs, and lap tops Ã¢ÂÂ Hardware and Software) Ã¢ÂÂ¢ Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPointÃÂ®, Microsoft Access, and Microsoft OutlookÃÂ®).
I am a pro-active, highly-qualified, and self-motivated professional with a history of cultivating and maintaining win/win relationships. I can communicate easily with both sales staff and clients/customers alike; motivating the sales people while influencing clients/customers with a credible style that makes them want to do business. My accomplishments include: A track record of consistent successful sales, sales management, marketing, sales training and operations Proven ability to deliver predictable and consistent results Contributing to a companyÂs growth through development and implementation of corporate strategies Team management of call center Personally committed to continued growth and excellence, I have the drive, energy, vision, leadership, and implementation skills to make a positive difference to your company. I believe my experience in sales, sales management, marketing and sales training qualifies me for the position.
7 Years in BPO Industry. Customer Satisfaction is my priority. Computer Literate (Microsoft Excel, Word nd Powerpoint). No attendance issue. From my previous job I was part of Email Team.
I am a diligent, friendly, professional whose always looking to improve upon myself, and help others. Skype: live:mothcleaner
As a natural communication talent, I relish the challenge of successfully solving complex customer cases on a day to day basis. My excellent people skills and empathy enable me to tackle issues with a customer-centric approach.? To keep a cool head and to handle each support request with the same readiness and enthusiasm goes without saying. Technology is a fundamental aspect of several parts of my life.
Administrative professional with excellent attention to detail and good attitude. Also, possesses superior customer service skills. Willing to go beyond the expected to meet client's expectations and timeline on every project, large or small.
I am a creative and analytical person who loves new ideas and innovation. I strive for excellence in my work and customer satisfaction is paramount. I have a lot of interests which has afforded me the opportunity to learn a wide gamut of skills such as 3D modelling and animation, web design, graphics, investing, customer service and research. Honesty and Integrity are paramount to me. Trust is earned and I will work very hard to develop and nurture that trust while making a meaningful impact on your business. I am constantly looking for ways to work smarter and more efficiently and I detest mediocrity. If it is an employer wants anyone to just do a job and not care about quality, I am probably not the best person for you. If you want top quality and exceptional results, then I am someone to consider. I also love interacting with people and enjoy helping them to find solutions to obstacles. I worked as an advisor in two different firms so I have experience with customer relations.
I am an experienced customer satisfaction and data entry specialist. I have been in the industry for over 10 years now and have also had the opportunity to work for a JD Powers Certified call center. I believe that customer satisfaction is essential to maintaining a thriving business, and I love being apart of that development.
I can start immediately. I'm looking forward to be at your service. I've been in the call center industry for six years now.
I have been with the call center industry for over 10 years. In those years, I have proven myself to excel in everything that I do. I am highly trainable, open to constructive criticism. I have been trained to provide outstanding customer experience.
My Name is Nurun Naby,I would like to be a successful freelancer in Elance. I want to gain myself as a professional freelancer in Elance. I have the specialty in the following area: 1.Data Entry 2.Business Developer 3.Administrative support 4.Web research 5.Virtual assistant 6.Email Marketing 7.Graphics design 8.Customer Service 9.Microsoft office program My objective is to provide 100% accurate service to my client with the full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline; I want to build my career with Elance freelancing site. I always ready to do your job with great confident.
I am an experienced person in customer service. I have worked 1.6 years in customer service. I am honest, flexible, hard worker, can work under pressure. Please give me a chance to prove me. Thank you.
I have been in the BPO industry for almost three years specializing in customer service. I handle billing and enrollment for health insurance. I type with a speed of 35-40 wpm. I am good with MS office applications particularly word, excel, powerpoint and outlook.
I have a Bachelor degree in Business Administration with professional experience in the hospitality and bank industry. My work background includes Customer Service, Accounts Payable, Administrative & Executive Assistant and Social Media Manager. I am seeking for opportunity to earn and learn, backed by love of learning, well-rounded interests, determination to succeed and excel, strong communication skills and the ability to work hard. I have versatile office management skills, proficiency in Microsoft Office programs, SAP Accounting, Property Management System and Micros System.
I have experience in customer service, IT and administration along with excellent English. With 6 years in hospitality and retail, 2 years in IT/IS consultancy (including technical support, updating databases, content management and process documentation) and 6 months as an English-language writer and proofreader, I can bring any of these skills to bear on a project. I am currently working as a transcriber and in data entry. I have an excellent command of the English language, both written and spoken, as well as very good French and basic Portuguese. Additionally, I am skilled in the Microsoft Office package, including Microsoft Word and Microsoft Excel. I am interested in taking on both customer service and administration projects for willing clients.
I am a talented and experienced Customer Service and Data Entry Operator. I have been working in the data entry and customer service industry for over 10 years.I am a hard worker and enjoy working. If hired, I will be responsible to complete the task within the stipulated time frame and with utmost confidence. Outsource me for your project and I promise to bring in the best output.
I started working for my first job in a Teletech Customer Care Management, Inc. I have stayed for 6 years because of dedication and passion for the job. 9 months as agent 1 month as a temporary training assistant to support new hire agents in training and nesting period, 1 and a half years as an assistant supervisor 3 months as a nesting specialist 3 years and 11 months supervisor position Responsibilities: Take calls when queue needs support, Handle escalated calls, Do supervisor overrides, Approve adjustments, Cover floor support to my agents, Handle queries and assistance from reps, Team meetings, One on One Coaching sessions with my associate, Conduct Team Calibrations during team meetings, Attend Internal Calibrations site wide, Attend National Calibrations with other sites and with the clients. Additional tasks: Quality Monitoring, I evaluate 1 agent per week with a total of 4 evaluations per agent per month. Remote barging or live call monitoring, side by side eval
Open minded, capable of managing a home small business, keep good records, communicate with customers in person and on phone. Skillfull in Microsoft Word and Excel. Experience with USPS mail regulations, Expertise and manner customer service. Little or Non supervison. Team player and trustworthy. Work from home customer service, packing and shipping customers packages with correct postage rates. 8 months experince in call center work from home as independent contractor working with the CRM and predicator caller, filing, data entry, processing customers orders over phone and FQA.
Worked as a customer service representative in a call center industry for more than 4 years. Currently working as a Virtual Assistant for a real estate company in the US specializing in Top Producer 8i database management/data entry.
Core Strengths: Integrity, Honesty, Lifelong Vocational and Ag Experience, Problem Solving & Analysis, 10 years Sales experience, Customer Service Oriented, Team Player, Organizational Awareness, Leadership Skills, Presentation & Communication skills, Vast Computer Software Knowledge, Information Seeking Skills
Born in Belize but raised in England and Grenada; I've spent years in the Customer Services Industry in every position from Call Center Rep to IT Administrator. When Hurricane Ivan struck Grenada I assisted USAID as a grant administrator and helped disbursed $12.5Million USD to Local NGO's for home repair and reconstruction. I have been back in Belize since 2008 and now work as Warehouse Supervisor / Sales Agent for Westrac Ltd. - the Largest Automotive and Agricultural Supplier in the country.
Patient, Passionate, Prudent, Personable & Professional:these are just a few reasons why I should be hired by You! I am a young lady with training, certification, and experiences in areas of Customer Service, General Office (Clerical) skills, IT and Education. I am super-dedicated to get any work done-perfectly. I enjoy communicating and working with others, offering support, and anything extra. I live to be efficient and work with a real smile!:-)
I am an IT graduate and a Customer Services Pro. I have had my work experience in Customer Services field, Support, Creative Writing, Designing, Photo Editing, Email response, Live Chat, Article Writing, SEO Article Writing and Web research. I can help my clients with Customer Support, Live Chat, Email response handling, Social Media, SEO, Ghostwriting, blog writng (either ghostwriting or guest writing), creative writing, articles, letters, books, or research for a project and Logo Design. I also have experience and am proficient in proof-reading and editing as well. Contact me today to find out what I can assist you with. Cheers.
I have 20+ years of Customer Service experience both face to face and over the telephone. My iron has been in many fires including telemarketing, retail, airline, call center, reservations, small business owner, government and debt collection. Each of these experiences has put me to the level of Customer Service that is second to none.
I have experience as an administrative assistant and a computer programmer. Highly qualified and results-driven professional, demonstrating solid interpersonal communication and problem solving skills. Proficient at providing excellent customer service and achieving all company goals and objectives. Goal oriented and looking to surpass any and all goals. Responding to customer inquiries and resolving all problems while ensuring the delivery of excellent customer service Meeting and exceeding all targeted business objectives based on the clients' needs Interacting with customers to educate them on company products and services Provide a caring and empathetic approach to customer interactions
Jane Durm Tennessee, cst Hello Employer, I currently have over 20 years of responsible corporate experience as an Administrative Assistant with a proven record of accomplishment in the areas of customer relations, sales & marketing, scheduling, staff supervision, and general office operations. Strong organizational abilities combined with excellent interpersonal, communication, and leadership skills that allow me to work effectively with other people at all levels. I would like the opportunity to tell you more about my work experience and how my skill set could contribute to the successful day- to- day running of your company. I would be happy to supply strong references at your request. I look forward to discussing the position with you. Sincerely, Jane Durm