Multi task person with the ability to take up challenges and initiatives.Hard worker and fully comprehensive as my daily task is to deal with staff & clients of my company who is a financial sector.Very open minded person
I have 4 years experience with customer service and was working as a Supervisor which handles 18-20 agents. My job position made me flexible and can be designated from one task to another. Aside from assisting customers, we also cater selling of products. My job description also includes administrative task and weekly presentation of agent's performance to be submitted to Operations Manager.
- Excellent verbal and written communication skills - Proficient in the use of computers and applications - Proven ability to gain customer? confidence and trust - Excellent leadership and skills training - Highly reliable self starter; can be counted on to complete assignments - Quick learner, eager to learn more knowledge and skills - Responsible, efficient and flexible - Talented in problem solving and office system design - Provide accurate and timely response and resolution - Three years experience in the call center industry - I studied Bachelor of Arts in Psychology which is why I have a broad understanding about people and their relationships. - Working in this industry taught me to be as polite and kind as possible because understanding of the concern and understanding of how customer's feel will make a difference.
I have previous job experience in data entry, customer service and have worked in an office setting. I have been trained in basic computer programs, including Microsoft Word, Microsoft Excel and the internet. My past experience has allowed me to excel in these skills and am able to multi-task.
Highly motivated administrative professional with entry experience in the clerical/administrative, healthcare and customer service industries. A goal-driven leader and results-driven achiever with exemplary planning and organizational skills. Possesses a high degree of detail orientation. Computer-literate performer with extensive software proficiency covering wide variety of applications. Very knowledgeable in customer service. Exceptional listener and communicator who effectively conveys information verbally and in writing.
Three plus years working in accounts receivable and processing credit applications for a regional supply company. Accustomed to working in a fast paced environment involving data entry and customer service skills as well as personal credit and business credit review. Over 70 wpm with high accuracy and attention to detail.
I have an A.A. Degree in Business Administration and a B.S. in Administrative Studies. I have been employed with the U.S. Courts for over 25 years. I respectfully submit that I have the experience, managerial skills and creativity required of a candidate for your critically important position. I have had a wide-range of experiences including developing policies and managing personnel. I bring a high level of energy to my work. My background includes customer service, case management, help desk, calendaring, clerical duties, data entry, operations management, project management and administrative support. During the past year I have worked on several large projects to completion.
Hi , I am Sreeharsha. I have 2.5 years of experience as Business Analyst. I have experience in calling customers, handling their emails ,data entry and I have programming knowledge. Looking forward to work with you. Regards Sreeharsha
I am a dedicated, motivated, and hard working individual who is ready to get the job done! I am confident that my skills and knowledge are very useful for the position.I am a responsive, resourceful, and detailed worker that can provide quality results at fair price. I dream to be known not through my name but through the quality of work that I will provide to my employers.Your business is my top priority.I am ready to provide customer satisfaction by offering the best quality and creativity in my work and delivering assignments on time.
I am a 25 year old and has vast experience with customer service and technical support. I have worked for a BPO company for 5 years and is seeking to find a home based career.
Over the last 2 years, I have done several transcription and data entry jobs as a freelancer. I also have some experience as a Customer Service Representative in a popular e-commerce company. My competencies cover a wide range including transcription, data encoding, and lead generation. My office skills are well-honed to online work with proficiencies in Excel, Google docs and Adobe Photoshop. I am a quick learner on new programs and am very much willing to be trained. I make it a point to exceed clients' expectations and to consistently deliver quality output in a timely manner.
Straightly, I will do as long as I can doing my project accurately. My skills are just easy, but for me it's just right, cause what's IMPORTANT for me is the CLIENT'S/CUSTOMER'S SATISFACTION that is equivalent to my labor. If I'll be ask to make my first project and first 1 hour for the hourly job as a training, without client charge. This is because I just want my client's time and your payment will not be wasted. Your instructions are very important to me, that's why I will not doubt to ask questions to you...
For the last seven (7) years I've worked in the call center industry taking inbound and outbound calls (UK, US, Australia) dealing with various accounts which specializes with financial matters. I am a goal-oriented person, because when something needs to be done I always make sure that it's done on time and not in time. Given the experience I had, I can work with minimal supervision and assures to give you quality of service.
I am a dependable customer service rep. I like working with people and problem solving.
Technical Support, Customer Service, Telemarketing, Lead Generation, Data Entry and Virtual Assistant are the attributes of my skills.
I have 15+years experience in Marketing, Public Relation, Customer Support& Adminstration. Have worked for Service Industry.
I have 3 1/2 years of Medical Billing experience and over 10 years of customer service experience. I am a fast learner and work great on my own. I am currently taking online classes so I am able to motivate myself to do the work that needs to be done.
I offer high quality work. I can assure you, that I will provide the best service possible with best quote. I am always open to negotiate a quote. If offer sounds not reachable let me know and we can work around. I do writing, editing, translation, and I can always bring my personal attributes to your projects.
Five years administrative assistant and customer support experience. Data entry, answer phones, respond to emails, problem resolution, generate correspondences, schedule appointments, computer savvy.
Virtual admin support in all areas of business: executive/admin support, customer service, human resources, marketing, I can also help with graphic design projects, such as brochures, newsletters, flyers, business cards, etc. Customers include government & private industries. I can ensure your satisfaction! Contact me for stellar references before I begin your project.
My name is Meredith. I am new to the Elance community but have been writing professionally and freelance since the beginning of my career. I can offer expertise and skills in many types of writing and administrative support. I have experience with grant writing, blog articles/content, academic writing, research, editing, and data entry. Please see my skills and credentials.
I have twelve years of working experience in private and government companies. Including thirteen years of small private home based business management. With my engineering degree and a wide range of work experience at various positions including: banking, airline, recruitment, legal, customer service, data entry, encoding, typing, administrative works to offer, as a first step in exploring the possibilities of employment with your company. Furthermore, I am a fast learner, I work well with others. I believe I can learn so much from you and at the same time contribute my skills and knowledge to the best of my ability.
I am a proactive, professional with 8+ years experience in all areas of general office including: customer service, data entry, bookkeeping, payroll, invoicing, personal income taxes, email handling, travel arrangements and event planning. I will utilize my areas of expertise to help you use your time more effectively. I am not only a hard working individual but am reliable, efficient, and self motivated with strong organizational skills.
Out of work school teacher, have a Master's Degree in Business Education, so I''m pretty much an expert in anything Microsoft Office. I also have a Bachelor's in Accounting and years of experience as a bookkeeper, office manager, accounting clerk, payroll manager, etc. I would love to be your Business's Best Friend and take some of that burden off of you. I have experience in e-filing and paying payroll taxes, and sales and use taxes online. When I tutor, I get $20 an hour. When I do consulting work locally, I get $20 an hour. My rate is discounted here to win your business so that I may establish a reputation for excellent service in this virtual platform. God Bless!
Applying dependability and experience with excellent customer relations and strong organizational skills, with the ability to work well under pressure in a fast-paced friendly environment.
Experience in Sales and Service Co-ordinator- 1 yr, Call centre- 1 yr, Verification department- 1 yr, online share trading, Admin, HR freelance - 3 yrs, I have completed B.A.(English Literature), M.A.(Public Admin), Hindi Nishnath Uttarbagh equal to M.A in Hindi, M.B.A(HR), Diploma in computer and internet technology, Typing in English, right now i am preparing for I.A.S exam, so need job to work from. Fluent in Tamil, Hindi and English. I am sincere, genuine, and hardworker.
A hard working, confident person with the ability to communicate well with the public. Confident working with all of microsoft office packages & have great customer service skills. I use all my knowledge for my work and like to get my work done quickly but efficiently.
I am an energetic person with a positive attitude who is customer oriented. I am extremely communicative and interpersonal, with an easy-going personality that adapts well to any situation. I am highly dependable when it comes to any task. I am also very motivated and detail oriented, as well as organized.
A passionate writer with experience in copy, editing, journalism, blogging and creative writing. Nominated for the Associated Collegiate Press Writer of the Year Award. Awarded the SIFE Service Leadership Award for script writing at the Enactus National Expo in May 2011.
Hi there, My name is John and I live in Tempe, AZ. I'd love to help your large or small organization. I'm new to this Elance service and seems like an interesting platform. Hope to hear from you soon! Thank you, John Ehret
I have many years in Data Entry/ Customer Service, dependable and a team player.
I am Ghia. I am currently working as call center agent for more than 2 years now. The reason why I registered in this site is to find a part time job, it can be a data entry, writing, or customer service related. I am willing to learn and fast learner, work under minimal supervision and can follow instructions.
I have 5 years of experience in Web Research, Data Mining, Data entry, Excel, Data collection, Mailing list development, PDF to excel, Web data extraction, Hard copy to excel, etc. projects. I provides 100% Accurate, fast, reliable, affordable smart services for clients around the globe at Lesser charges. I also use all modern communication methods, the client can choose any of those, that are most comfortable: - crazzy4_u - Skype - Elance message board - E-mail - MSN Messanger - Yahoo Messanger
Housewife and mother of one looking for money to help with the bills. I have two years experience as a Customer Sales Rep and was a Sales Mgr. for local sales/lease corp. I hold a NC life/health insurance license and have one year left before attaining my BS in Computer Science. Also, Worked with forum postings and data entry.
Let me take care of your busy work so you can focus on your business! I'm readily available for virtual assistant work, to include phone calls, data entry, e-filing, payroll, emails, tending to your social networks, etc. I also have a successful background in recruiting and staffing which I am able to take on per project. I am results-driven and pride myself on accomplishing a task well. You will be pleased at the level of personal integrity I work, and live, by. The vast majority of my personal history has been involved with small businesses and I use this to your advantage. I understand what it takes for YOU to be successful and I honor my role as part of your business equation.
I have over twelve years of customer service, sales, administration and management experience. I am able to multitask very efficiently and I am an extremely organized person. My experience in customer service and dealing with clients' questions and concerns on a daily basis have taught me how to prioritize all projects and handle them in an efficient and timely manner. I am also proficient in working in a fast-paced environment and I am an extremely fast learner. I am very familiar with all Microsoft applications and I am more than willing to learn any new software that may be required.
Hello! My name is Kaia and I specialize in organization, customer service, creative marketing, event planning, and design. I am artistic, yet practical. Unbridled, yet focused. I am a visionary and a woman who is all about working effectively as well as collaboratively. I would love to learn more about you and your needs and see if there is a way that our professional and personal goals might better one another. Learn more about me at about.me/kaialindsay.
I have 20 years of experience in the accounting, payroll and customer service fields. I hold my Associates Degree in Accounting and I am currently pursuing my Bachelor's Degree in Management. I have very strong time management skills and I am able to multi-task. I would love the opportunity to help you meet your needs.
BPO professional who has been in the industry for 11 years. Main focus is sales and telemarketing and customer service. Managed BPO projects for the most part of my career. Expertise include but not limited to Sales Production, People Management, Project Management, Business Development, Marketing and Outsourcing, Hiring and Training and Development.
E x p e r i e n c e : (i) 4.5 Years [2008-2013] (As a Accounts cum Office Assistant in Fractal Business Group) (Job Type- I had to handle Official Accounts Entry) (ii) 14 Months [2007-2008] ( As a CSA in SPARSH BPO ) ( Job Type- I had to handle & solve customer queries & problems over the telephone ) (iii) 4 Years [2003-2007] ( As a Computer Operator in Tanushree Enterprizes ) ( Job Type- I had to input data for company work related in MS Word & Excel )
an aspiring employee who aims to find success and can offer my knowledge and skills to contribute in providing the best for my employer. i am hardworking, optimistic and reliable; as i work willingly and patiently. i acquire some characteristics that i learned from my experiences which helped me to improve my self more as i grow. such characteristics include integrity, accountability, good working relationship, adaptability and good costumer service. i can work under pressure and gives passion to what i am doing. in terms of attitude, i assure you that i have a deep sense of care and loyalty with a good personality. and when it comes to giving instructions, i am very pleased to follow strictly the policies that are implemented upon me. please do not hesitate to contact me if i am best suited for the position you are looking for.
In several years working as customer interaction specialist, I'm an expert in data entry, email handling and some of administrative task, appointment setting, sales and customer service. I used to work as virtual assistant. I'm willing to be trained and learn new things. I submitted my project within the allotted time. I am meticulous when it comes to work, I make sure all done work is almost perfect. I am fast paced person but always ensure the quality of my work.
Over 6 years experience in the BPO industry, specialized in handling overseas customers, understanding their needs, building rapport, troubleshooting technical queries over both phone as well as through remote access.Maintained a score of over 95 percent CSAT and twice awarded for achieving the highest individual score.Mentored new team members and helped the team win the best team award: ?The Green Revolution?.Bachelor of Arts degree in English.Actively participated in creative writing contests and have written features for leading English dailies as well as for internet blogs and forums.
Over 15 years of corporate experience with intensive public, staff and client facing interaction while simultaneously coordinating multiple occurring complex & demanding projects at remote locations nationwide. Over three years of private service as part of a live-in couple with ranch/ estate management duties. Thrives in fast-paced environments that can fully use diverse skill set and talents and allows for wearing of many hats. Personable, creative, detail orientated and true problem-solver who thinks outside the box. Adaptive to almost any situation and can make a positive impact on work environments.
After moving back to Albuquerque, NM in 2009 to pursue a degree in Business Management, Kenneth has gone on to hold the roles of Office Manager at Kumon Education Centers of North America for almost 2 years and presently works as a Training Supervisor for the University of New Mexico's Information Technologies Services as well as managing the day to day activities of his upstart Bon Voyage Promo and advisement on North Suns Entertainment. Kenneth is also an amature angel investor focused on small to medium sized healthcare,technology & real estate start-ups. He achieved his Eagle Scout award in the summer of 2010 and considers this his greatest accomplishments thus far. In an effort to achieve the award, Kenneth fundraised over $5000 and built a team of volunteers to landscape the community hospital in Pagosa Springs, CO
I studied for two years as a photographer. This taught me many skills including graphic design, photo retouching, and computing. Currently I work in a print shop as a project coordinator so I work closely between customers and our designers and production teams. I work comfortably between computer platforms and currently type 62 wpm with fewer than two errors. I enjoy finding solutions for people who struggle to get the results they can only see in their heads but have trouble getting out of their computers. So whether you need something transcribed from voice to type, an old photo retouched, old negatives scanned to CD, or simple design work, let's talk and make your ideas a reality.
I am a dedicated and observant worker that will get things done on time and done well. I have over 5 years of administrative experience, as well as excellent research, typing, and transcribing experience. If given the opportunity to work for you, I will do my best to make sure you are satisfied with the end result.
Highly qualified, deadline-driven and client-oriented Project Manager & Virtual Assistant with MBA & years of experience providing customized solutions. Previously responsible for every day operations and management of successful real estate business and private equity firm. Development and implementation of business plan, brand awareness, policies and procedures. Designed company logo, marketing materials and web sites. Well versed in market research, market plan development and client presentation. **Strong experience in Project Management & Accounting. Additional strengths include: All aspects of Executive Assistance, general accounting, article writing, blogging, research, website maintenance, , Zoho, WordPress, Facebook, Twitter, LinkedIn, Salesforce, QuickBooks, DropBox and many other software/cloud computing programs. Native US English Speaker. References available upon request
Over sixteen years? of progressive experience managing the Attorney General's General Services Unit. Provided direct support to the State Librarian by scheduling & calendaring internal & external meetings; coordinated, reviewed, & distributed materials to program managers. Assistant to the Executive Ethics Board Director, duties included: making logistical arrangements for Board meetings, training classes, & Board retreats; recorded, transcribed, posted Board & staff meeting minutes of monthly Board meetings; provided ethics training & informal advice to internal & external parties in matters relating to the Attorney General's office or ethics & garnishment regulations. I have strong organizational, planning, & analysis skills. An efficient manager able to maximize resources while containing costs along with excellent process improvement & program management skills.
Over the last 15 years I have worked in various administrative/medical positions. Job functions included data entry, marketing, QuickBooks, receptionist, appointment setter, billing, developing/implementing/managing policies and procedures, establishing contracts, credentialing, supervising, hiring/recruiting, instructing, telecommunications
In my 5 years of working in a BPO Industry, I am equipped with an extensive knowledge about telephone etiquette and good customer service. I started as a Customer Care Professional during my first 3 years in the industry. I was able to work my way to the top by consistently hitting the targets. After 3 years, I applied for Communication/Sales Coach position and got promoted. Besides coaching, I was exposed to admin works such as creating reports and presentations using MS Office Applications (Word,Excel,Powerpoint) and perform web research. I am seeking new challenges and opportunities that would maximize my full potential and enhance my analytical and technical skills. I am very reliable and can work with less supervision. I can complete a task on time and provide accurate data.
When you even think of Data Entry, Research, Admin/VA/Customer Support OR any kind of services that need to be outsourced, I am the perfect destination for your needs. I provide full time VA services with online chat, email supports including all kind of online and off line Data Entry, Back Office Support, Customer Care Support, Web Research, Administrative Support, Data Analysis, Mass Mailing List Development, Lead Generation, Document Formatting etc... at a competitive rate. I ensure the most competitive quote as compared to other Service Providers,On-Time Project / Work Completion with the desired quality, and maintain excellent communication with buyers and keep them update with the ongoing projects.
Bachelor of Arts in Mass Communications graduate in Adamson University Manila. With more than 10 years work experience, Professional level in Customer Service. Administrative Support and Teaching. Worked as a Professional in the Food and Restaurant Industry for 5 years in the United Kingdom. Level 2 Award in Food Safety in Catering by the Chartered Institute of Environmental Health United Kingdom Food Safety and Hygiene Level 2 in Catering (passed) Virtual College UK Passed the Health Inspection for The Nightingale Public House, London
An accomplished-enthusiast professional and multi-skilled agent with significant experience in Telemarketing such as data entry services, data processing, data mining, form processing, legal transcription, fulfillment and payment processing, point of sale transaction management. Extremely motivated to go through underlying process of becoming an efficient work-from-home virtual assistant for career advancement with commitment to excellence, for a newbie in VA world I am bringing the following experiences, skills and attributes: ? Detail-oriented with great interpersonal and negotiating skills. ? Articulate and multi-tasker to win repeat business. ? Proven ability to work well in a fast-paced and team-driven environment ? Work independently and with minimal supervision. ? Problem solving skills.
I have experience with market research and data entry.
To obtain a clerical position in an organization where by secretarial and data entry skills may be utilized
Experienced freelancer looking for short or long term employment opportunities. Areas of expertise include data entry, virtual assisting, customer service (phone/e-mail), technical support, transcription. I am computer literate, and internet savvy. I am currently employed as a supervisor for a call center that handles billing disputes as well as technical support for website subscriptions. I have five years experience as a call center supervisor, as well as five years experience in the quality control field.
I have been a customer service representative for 2 years under a financial account and my current job is a virtual assistant. Excellent customer experience is what I do best. I have been an escalations agent in my previous company and I have undergone trainings which enhance my skills in dealing with different people. I have a broad knowledge in using computer applications such as Microsoft Word, Excel and PowerPoint. I am a dedicated person and I am willing to learn new things and new skill.
Excellent customer service and quality work is what you will receive when my services are rendered! I have extensive knowledge of print center processes and procedures. I have worked for various companies in a printing capacity (20 years experience). I have worked with the best equipment so I am familiar with equipment to produce the best results (color and image quality). Computer software that can set up documents with the best output and a variety of document production (building books with or without tabs, mail merges - letters and labels).
My name is Loraine, and I have worked as a Debtors Clerk handling credit applications, working through our database of about +-2000 customer doing data captures and following up on outstanding money on their accounts. I did reception, internal sales (quotes, invoices, credit notes etc.) I now work as a Administrative assistant at UPS DIRECT (TESCOM) and do, filing, invoicing, internal sales, lookup new customers from internet and follow leads on big projects. My computer skills are quite well, and I have a strong personality and do everything better and more fluent than most people. I work fast and hard to reach all my dreams and learn more everyday. I am not afraid to speak to people, whether it is telephonically or in person. I use to work for Georigin/Tele Atlas digitising Maps for GARMEN and TOM-TOM.
I am a Graduate of B.S. Nursing from University of Southern Philippines Foundation, I also took a short course of Medical Transcription. My first job, I was a Sales and Service Representative in a Call Center, I handle billing issues, push sales, and I do basic troubleshooting. I was given a certificate of apreciation for doing an exeptional customer care. I only have simple rule in my job, "love what you do and always go extra mile"...
My experience with outsourcing for almost 5 years makes me a perfect candidate for you. I have been a Representative, and a Subject Matter Expert. I am dedicated to what I am doing and makes sure that everything is done properly and thoroughly. I am a quick learner and a team player. I can say that I am already a pro on this field since I usually get customer commendations.
I would like to have this opportunity to look for a full time home based job, anything that will fit my qualification. It'll be more helpful and convenient if I will pursue this job permanently. I've worked as a Call Center Agent at Callbox Inc, as TSR, handling Outbound Accounts for Software Accounts (ERP), Financials, Website, and Customer Service. I'm devotedly looking forward for this application for future purposes.
If you want a hardworking,dynamic person,who can work well on team and has a passion in learning.Willing to be trained and keen to details you can contact me anytime. I have my own computer and an stable internet connection at home can work 40+ hours a week. Experience in Technical Support and Sales and Marketing. Hotel recepcinist,Guest Service, Office clerk and event planner.
I am a detail-oriented and productive person with 3+ years management and administrative skills. My experience covering a variety of fields, including data entry, documentation, billing/ invoicing, booking, customer support, event planning and project support, etc. -Ability to work independently and as a team, with minimal supervision & in fast paced with accuracy and precision. -Flexible & Adaptable ? worked in a wide range of service industries, such as, trading, merchandise, exhibition and home mortgage, in the USA, Hong Kong and China. -Exclusive multitasking abilities in accomplishing multiple high-priority assignments and develop solutions to problems. -Fluent in both English and Chinese (Cantonese and Mandarin), in both reading and writing. -Proficient in Oracle and Microsoft Office 2010: Word, Excel, PowerPoint and Outlook. I have enclosed my resume and it will highlight my other qualifications. I am confident if you hire me, I can meet your demands and objectives.
Native speakers of Korean with years of experience as an Interpreter and translator in Marketing, Legal, Medical, Business Conference, and Government entities, etc.
Demonstrated aptitude for developing new skills. Proven ability to build positive relationship with customers, employers and other professionals. Relate well to people from a variety of cultures and socio-economic conditions. Proven record of reliability and responsibility. Resourceful; ability to multi-task effectively. Dedicated person; reputation for consistently accomplishes required tasks in time. Ethical service provider with ability to stay calm. Have a good communication skills using both English and Filipino language. Has the ability to adjust easily to new people and environment. Able to work under pressure. Have commitment in my duties and responsibilities in all areas.
A seasoned professional in the call center industry with practical experience in conducting customer satisfaction surveys, handling customer complaints and managing survey studies. Highly motivated and resulting-oriented worker with exceptional interviewing and communication skills.
I am a Filipina providing quality works at your convenience. You can contact me and I assure you of best services at all times.
An expert in customer service and technical support. Was working in the call center industry for 6 years. Patient and can work with less supervision. Flexible and very adoptable to change.
To seek and undertake any challenging position or any related job, which will enable me to impart work knowledge, develop new ideas and offer guarantee of total commitment and loyalty to any future employer
I am an electronics engineer working in a telecom company respective configurations making equipment like switches cisco router both Layer 1 and 2, also working in the field of systems near two years seeing operating systems windows 7, xp and windows 8 so as referring to networks and communication problems i am certificatio ccna routing and switching
To obtain a position with a growing organization where I can utilize my skills and experience to provide great customer service. I have worked in positions that requires multi-tasking in a fast paced environment.I have 1 year of experience working in a customer service/office environment. I am flexible, a team player, dedicated, and possess a positive attitude. My experience ranges from Filing, Customer Service in bound calls, Data entry(numeric and Alpha, Office Assistant). My experience in performing clerical tasks have given me the ability to work in a professional environment and complete routine and special duties in a, yet timely manner. I know the importance of delivering superb customer service to each and every patron by answering questions and being knowledgeable about the company and products. Software skills are MS Word, MS Excel, and Powerpoint. Looking for a company I can build a long term working relationship.
I am an outgoing, active and adventurous individual, organized, enthusiastic, and capable. I can be relied upon to be an efficient and effective worker. It is my belief that having respect in working relationships is a crucial part of effective teamwork. With this in mind I strive to establish and maintain effective working relationships, recognizing that others have varying skill sets. I engage in attentive listening which has increased my ability to be empathetic, through this I have developed the capacity to discover and deliver products and services that satisfy the needs of my clients.
Studying English Literature and American Studies at Union College. Gained additional writing and office experience through internships in journalism. Interested in book publishing and magazine editing.
I have been in a BPO industry for almost 7 years. Being in a BPO industry, I have gone through several training covering verbal/written English communication. I may be new to online jobs but transcribing calls is not new to me as this is one of my tasks when I used to work as a Quality Analyst. I have not done any project yet but my previous job as a Quality Specialist is not that different from this job. I have transcribed calls before as requested by my client and have done analysis why customers are not satisfied and most of the time, my client wants read and see what exactly the customer said on the call. I am a fast leaner and I love challenges. Being part of this online community is a challenge and I know that I can easily adjust and do my tasks as required.
I will provide my clients with the highest level of service possible and deliver the finished product to them on time or early. If desired, I can provide you with updates along the way. I strive to make all of my clients experiences pleasurable. I am ready for a short or long-term commitment. I am new to elance but please give me a chance to show you what I can do. I guarantee that you will not regret it!
Writing, editing and proofreading proposals and related pursuit documents. Providing strategic direction, developing content and coordinating the execution of direct mail campaigns. Conducting research for selected business development pursuits. Developing content and writing copy for marketing collateral including brochures and web site. Developing and managing target and contact lists. Providing support to industry and service business development teams. Coordinating all sponsorships and related advertising. Managing external seminars and events. Developing internal communications and reports on local marketing efforts. Developing promotional material. Media relations; print, radio and television. Administrative support, cold calling, customer service, B2B & B2C sales and marketing. Highly professional, experienced, knowledgeable, honest, hard working, committed.
Highly experienced in account/project management and customer relations. Competent and able to comprehend with the current opportunity presented. Dedicated team player who works well in a dynamic environment and aiming for quality results.
I am a highly motivated administration professional with a diverse range of skills and experience gained over 15 years in various roles and industries. These include office coordinator, administration assistant, PA, Receptionist, HR Consultant and Corporate Trainer within tourism, hospitality, retail, health and beauty, adult and tertiary education, financial services and various government departments. My qualifications and experience as a workplace trainer has also allowed me to further develop my strong communication skills and excellent attention to detail. I enjoy the challenge and variety of contract work and am able to quickly and effectively interpret job requirements using my prior knowledge and experience, common sense and initiative. I am honest, reliable and committed to delivering a quality service within given time frames.
EXECUTIVE ASSISTANT with exemplary record of providing the highest level executive support to C-suite executives. Highest integrity, supported by a flawless record of maintaining absolute confidentiality. Key strengths include: -Experienced in working to tight schedules in demanding situations with a keen awareness of the realities of business & customer needs. -Good at long term & short term strategic planning and effective follow-up function to achieve ultimate objectives. -Optimistic, diagnostic & realistic in approach towards existing problems and also good at crisis management and creative problem solver. -Sincere, committed, hardworking & loyal to the place of work, & capacity to work under pressure within deadlines to meet the ultimate objectives of the organization. -Confident and able to work independently & at different shifts with individuals at all levels.
Solid experience in Executive Assistance to various Managers and Directors of some of the most prestigious Portuguese companies and European institutions (Grupo PepsiCo / Matutano Portugal, Portugal Telecom, Sanofi~Synth?bo, Citibank Portugal, EIB ?European Investment Bank, European Commission and European Parliament of the European Union) where acquired strong administrative and support skills, coordination, organization, telephone answering and personal service. Organised, analytical, detail and method oriented, problem solver and assertive communicator, as well as dynamic, efficient and quick learner. Apart from Portuguese as my mother tongue, I am fluent in English, French and Spanish, and have reasonable knowledge of German and Italian. I type 300 strokes per minute.
I worked in a BPO as a Consultant for an online marketplace based in UK for more than 3 years. Primarily, my work there were to respond to Fraud reports and Account Security concerns through emails, but we also do answer general queries about products, services and policies. I am proud to say that I work with high standards and values. Working with integrity is one of the core values I impart in my life. I do my best to meet deadlines. I am hard working and I try hard to exceed the expectations of my Team Leaders. I am looking for an online job where my skills and experience will be an asset to the business while furthering my knowledge and abilities in the process.
My work experiences make me suitable for any kind of job. My name is Maria Rodelia Sibal. I studied Bachelor of Secondary Education and specialized in English. I worked as a teacher for four years. I was an English teacher for elementary and high school kids. I also have experience teaching foreign nationals conversational English. I am now working in the BPO industry.I have worked in customer care, technical support, sales and relay service. If you need anything done, I'm the woman for the job.
Had gained good managing skills and ability to handle a team of people. 3 years of experience in Handling customer Queries and Data's and reverting back to customers regarding Mortgage Management through Email. Quality reviews and support to banking projects and also having work experience in Excel,Powerpoint and word.
I am a BSc holder in Civil and Environmental Engineering from the University Of Lagos, Nigeria. I served at the Department of Petroleum Resources (DPR) during my NYSC, where I worked as a HSE Officer and I also worked as an Administrative and Customer Care Officer in Bunor Creazioni. During my varied work experience with different companies, I have developed strong clerical, organizational and time management capabilities. Particularly, I provide comprehensive e administrative and secretarial support including; welcoming and directing customers, good telephone manners, client interface skills, obtaining supplies, compiling and typing mails and letters, competent level with Microsoft office. I am able to prioritize my work load and respond to frequently, changing demands, all in all I am adept at applying myself to a wide variety of responsibilities.I take charge and do the necessary to get it done. Quick result is a priority and that is something I am good at generating.
Customer Representative,voice and chat support. Quality Analyst for Australian Account. Sales Representative.
I specialize in administrative and hospitality industry work as well as desktop publishing and graphics design. Need a menu, brochure, flier, business card or other advertising design? I'm happy to help. With over ten years experience in the hotel industry ranging from Front Desk, Night Audit, Housekeeping, Banquets, Reservations and Sales, I have extensive experience dealing with multiple phone lines, customers, and problem solving. I have an Administrative Assistant Diploma (called an Associates Degree in the United States) that includes Desktop Publishing, light Graphics Design, Website Design, Transcription, and training in Medical and Legal Terminology and Writing. I prefer contact through email, but I will accept skype or phone on request.
It is with great pleasure that I am given an opportunity to share to you why I am more suitable to the job that you are offering. For more than 5 years, I have been part of the BPO industry - taking and making calls from and to American individuals. As a result, I was able to communicate more effectively in the English language. Moreover, customer care - one way of meeting the expectations of our valued clients - was of high importance. And to achieve this, I underwent intensive trainings and skill enhancement programs. The knowledge and skills I have incurred from these trainings are undeniably crucial to the achievement of your clients' success. I also have tried doing data entry jobs for my authors when I worked as a Publishing Consultant for a Publishing Company. All these, I would say, make me more suitable for this job.
We are a well established Philippines outsourcing company with over 300 staff working for a diverse portfolio of data processing, and call services for USA, EU and Australian clients. One of our areas of considerable expertise (8 years) is aiding and assisting of online retail platforms. We can handle all incoming, outgoing, customer and supplier inquiries and negotiations as well as upload of new products, daily change of prices to website and numerous advertising platforms including affiliate marketing campaigns. Whether you need one person to do your day to day tasks or 100 to run your company?s daily operations, we are more than glad to assist you. You can visit our website http://www.1stchoicebpo.com or contact our senior British Director for an informal chat ? Skype dennis.ogilvie .
I had been working for 1 year and 5 months now related to the field of Customer Service, Customer Satisfaction, and Technical Support and I am proud to say that I am skilled and well knowledgeable in Customer Handling, Customer Satisfaction, Basic Troubleshooting, Appointment Scheduling, Documents Collection, and Document Review. I am self-motivated, detail oriented, and hard working. I posses proven abilities in communication and prioritizing assignments thus, making me good in multitasking and working well even under pressure. I believe that those mentioned above are the skills and abilities one should posses in order to meet the qualifications and standards set by your company especially that you will be letting me work remotely. With all the companies I worked with before, I strictly follow all of their rules and regulations and I will be doing the same if ever you will give me the chance to be a part of your growing company.
With over three years of experience, I have worked in the Administrative field. My duties comprise; travel arrangements, filing, executive correspondence, customer and client communication, presentation preparation, proposal and bid preparation, attend and record meeting notes, create, assemble and distribute marketing materials as well as manage social media, maintain office schedules and perform a variety of administrative duties by using Microsoft Office Suite. I never vacillate to go above and beyond of what is predictable of me. I am now in search of a new chance to contribute to a company that will allow further room for development and to boost my administrative and clerical knowledge and skills.
I have over 20 years call center experience. I have grown business from 40 clients to over 600. I have excellent customer relations, trustworthy, and willing to learn. I firmly believe in customer care and feel as though the human touch is what is needed. I am also proficient in data entry at 70 wpm. I have run an office of 20 employees, handled customer complaints, scheduling, payroll, and billing.
I am working now as a visa and travel manager in a big IT outsourcing company. I handle business trips abroad for our Ukrainian employees, so I have good skills in documents work. I am a professional perfomer. Has good experience in customer service because used to work as a call-center operator at the Visa Application Center.
As a person, I am hard-working and reliable. I maintain firm values, ethical behavior, and personal integrity; displaying character traits of honesty, loyalty, and genuineness. I am committed to excellence in education and services, along with a passion for developing my staff in a team environment. I have strong interpersonal skills in collaboration, organization, planning; and particularly, management. I conduct myself professionally
I am a highly-skilled CUSTOMER SERVICE and VIRTUAL ASSISTANT with substantial experience in customer service operation and fulfillment strategies. I have provided excellent customer service to clients physically or logically in my current job at British Council or previous job at Banglalion Communications Ltd (WiMAX Operator) in Bangladesh, successful companies that are operating world wide. I have been trained to assist our clients' customers by efficiently diagnosing and resolving technical issues and inquiries, to address customer inquiries and problems, and sometimes, to promote additional products or services, and to follow up with customers to assure satisfaction. I am very good at building a rapport over the phone, backed with good communication and customer service skills. The required amount of training in this field, if provided by you, would make me well prepared to take up the responsibilities and I assure you that you would not regret your decision in hiring me.
Dear Sr. / Mm. I'm Maria Veloso, I?m Portuguese and I currently live in Tiel, Netherlands. I moved to The Netherlands to work as an Au pair. That Job lasted a year and after that I?ve been trying to settle here, because of my lack of knowledge of the Dutch Language the only jobs I?ve been able to do are cleaning jobs. I want to stay in The Netherlands and work here because I think it will give me a better perspective to the future than in my own country. I have a very diverse resume and I think I will adapt very easily to any job that it's put my way. I'm a very hardworking person, very driven and structured, I?m passionate, motivated, and I never give up. I know I can fit in to your company, I just need a chance! Thank you for your attention. Best regards, Maria Veloso
I'm an experienced Technology Consultant with more than 6 years exposure on datawarehousing. I love cycling as my sports/hobby and currently saving to buy my dream road bike. I am committed to fulfill my goal and to do service to you or your company. I will be of great help on data encoding, data analysis, transcribing, converting audio/pdf to texts, etc.
I have more than 20 years of experience in all phases of administrative support functions including general clerical, client/customer relations, procurement, bookkeeping, human resources and development and design of reports and forms. I also have more than ten years of experience as a marketing assistant and event coordinator within both the advertising agency and the corporate marketing arenas. I have good oral, writing and proofreading skills.
Customer Service, Sales Representative, Hostess, Created social media pages for Ramada of New Hope. Executed special events. Interested in event planning in entertainment, advertising, and social media campaigns.