Management and leadership professional with 10+ years of experience successfully developing and managing teams in both retail and information technology. Highly skilled in project management, analysis, customer service, training and event management.
A total of 18yrs working as a Customer Service and Document & Data Configuration Analyst. I was able to attend numerous training in Phoenix, Arizona USA. I have "can do" attitude, open to changes and challenges, and can work independently w/ appropriate level of direct supervision. I'm a very industrious and determined person; I know how to set goal and assure that deadlines are met in a timely and accurate manner. A multiskilled person since I was also able to manage a Drugstore, so I am very knowledgeable to almost all kinds of medicines. My strongest skills are: Customer Service, Team Management, Data mining & analysis, Microsoft office work (MS excel, word, power point, etc.), and my typing speed is 50 words per minute. I have my personal computer with an internet connection of up to 56mbps to assure I can finish my job on time with a good quality. I'm looking forward to work in oDesk to share my acquired skills, abilities and knowledge from years of experience.
I'm currently a Junior in college, I'm working to get my Bachelor's degree in Paramedicine. I'm a very hard working student, I began working when I was a freshman in high school, I pay my way through school. I have a lot of Customer Service experience as well as many other skills.
With a degree in Bachelor of Secondary Education major in English, I have fully understand the power of information accuracy, details both in written and reading. As you can see, I have been a Customer Service representative for various contact centers since 2008. I have experienced working in an office based environment and over the years, my technical skills such acquiring data over the phone or through the database has been improving. My strengths would be mainly about words and organization. I am type of person who loves to organize from the smallest details of messages and emails to accurate reports and analysis. I have skills in customer service over the phone and I can assure you that I have excellent customer service skills providing customers necessary , accurate and correct information. I live by it. And as a teacher , i live with a principle of correct and true data. I am patient when it comes to paper works and reports.
I have a strong background as a customer service professional, pastoral support liason with a focus on: Exceptional communication skills MS Windows proficient Quick learner Strong client relations Mediation capability Exceptional telephone etiquette Advanced word processing Conflict resolution Former Official Notary of the Public (10 years) Legal research As my background shows, I offer a track record of success that includes: managing wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently, connecting families with resources when children were identified as needing further assessment, producing legal documents, including analyze and summarize depositions prepare and answer interrogatories, draft procedural motions and other routine briefs, and perform case and project management. I believe I would be a strong and unique asset to your team.
Excellent in Technical Support for Internet, Telephone and Cable. As well as excellent in delivering customer service like billing and sales.
At EZYSC we give our clients the highest standard of service at a highly competitive rate.
Evenie is a Licensed Realtor with Keller Williams Realty Inc. - Coral Gables. She is goal oriented, personable and dedicated to delivering RESULTS, not excuses. She has an affinity for exploring different cultures and the countries from which they originate and strives to cater to each and every client she meets. She has a global perspective and always thinks "Big Picture" while managing the little details. Evenie is an asset to all teams and is always the right person for the job. Evenie's attention to detail and ability to maintain confidential information has allowed her to grow within her organization, obtain the trust of her peers and solidify the rapport she's built with every client she services. Great customer service, organization, proper planning and effective execution is what makes Evenie a Star in a galaxy full of meteors.
I am a very assertive, professional, organized, independent, hard worker, and a self starter. I been working on my current job for 9 years. I have been in the field of Medical Billing for 16 years. I have been the Medical Field most of my work history and I also have retail customer service experience.
Call Center Experience as Customer Service Representative and Technical Support English Tutor Experience. Multitasking skill. Willing to learn about the job and be effective. Accuracy of job result.
"Jack of all trades, master of none." I do it all, when it comes to computer and tech stuff. Multi-tasking and organization are my forte. Very detail oriented. 30 years experience in Administration, Organization, and Technology. Anything from transcribing to systems design and installation. Been there done that. I will be glad to help.
I am a Virtual Assistant, Customer Service Assistant, Graphics Designer, Proofreader and Transcriber with an Odesk profile. I can offer my service for your virtual needs. I have skills in graphics design. I also have 2 years customer service experience and in this role I have gained extensive knowledge interacting with clients. I have fluent English skills both written and verbally. I am tech savvy and look to acquire more skills and expand my knowledge with every presented opportunity. Client satisfaction is my priority.
Over the years, i have learned to plan, organize, and direct programs for various events, identify and solve problems in the most effective way, conceptual designer, decorator and also provide motivational speech for various youth department in church organizations including Search of Life Church of God. I have captured the skills and knowledge to be proficient in the Performing and Creative Arts, choreograph, compose and train sign language techniques in various genres and produce concerts and performances for leisure. I also helps to motivate and communicate effectively with team members and the department at large and is very competent in the skills and knowledge of operating computer systems.
I aim to provide support for administrators, realtors, web designers, writers and entrepreneurs. I provide virtual assistants to clients in different fields of business. I am a Business Administration graduate.
Technically sophisticated and business-savvy management professional with record of delivering IT Service Management. Team based management style and excellent interpersonal and communication skills. Team Leadership / Vendor & Customer Relations / Account Management
I am a Registered Nurse by profession and I worked as a staff nurse for 2 years and 8 months in one of the government funded hospitals in Saudi Arabia. Worked as a Customer Service Advocate in one of the most prestigious companies in the globe, Convergys. My account was a Health Insurance plan and I accommodate Healthcare professional callers. Work in this company comprised giving out information about eligibility, benefits, and claim details of a patient for validated customers. I work with compassion and I pride myself with integrity. I am fast to learn and quick to follow. I will be a positive addition to your comapny.
2 years working as Recruitment Assistant. BS Psychology Graduate. 3 years working as Data Entry Specialist, Internet Researcher and Audio Transcription. You will find me to be well-spoken, energetic, confident, and personable, the type of person on whom you and your customers will rely on. My goals are to provide excellent customer service, maintain a long term relationship with my employers and help them maximize the return of their investments. I can type 55-60 wpm accurately and I am proficient with MS Word, MS Excel, Ms Access, Google Drive, Docs, Spreadsheet.I have a very fast reliable internet DSL hardwired connection with a Logitech USB crystal clear quality headset and a backup source of electricity.
-Proven expertise in office, retail and hospitality management. -Solid experience in team management, task prioritisation, leadership and staff training. -Excellent customer service, administration and time management skills. -Strong stakeholder relationship management, both internal and external . -Confident decision maker, with ability to problem solve and resolve conflicts. -Proficient in Microsoft Office Suite (i.e. Excel, Word, Outlook) . -Strong oral and written communication skills.
Solution-driven individual with extensive experience as a Customer Service Agent with background in up selling, reservations, order entry, service recovery ,banking, business to business, chat, email and online technical support handling both US and Australian markets. In my six years with the Business Processing Outsourcing, I have developed various skills set and a strong commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times.
Good Day! :) I worked in the BPO industry for 4 years. I provided excellent customer service for a year and a Specialist Program Admin/ Virtual assistant of the Vice President for 3 years. I've been doing reports for our VP and/clients for business review, execute basic analysis using excel and other ad hocs.
I have been working as a senior customer service representative for 2 years now and from my last company I was an assistant team leader. I have vast knowledge when it comes to customer service, and also, as I had used different tools for every account that I had handled on my work, I am excellent in computer navigation. I also use Microsoft office a lot so I can pretty much do anything on it. I had handled different accounts - billing, sales , customer care, and also technical support. I also write sometimes, some of my works got published before on our school paper. I'll be pretty much available at all times, and is very flexible to work hours as well.
Superior Customer service skills and pays very close attention to detail. Typing speed 65 wpm and accurate. Â ICD-9-CM, CPT and HCPCS Level II coding Â 3M Encoder & Ingenix Encoder Software Â Microsoft Office (Word, Excel, Databases) Â Medical Terminology Â Work well independently and on a team Â Punctual and well-organized Â Anatomy, Physiology, and Pathophysiology Â CMS 1500 and UB-04 claim forms Â Scheduling, Medical Records, Filling Â Prescriptions Â Knowledge of Healthcare Reimbursement Â Patient Registration and Insurance Verification
I am dependable, reliable, efficient, and professional. I have over 10 years of data entry experience. I provide excellent customer service to clients. I have the ability to manage multiple projects at a time.
I have nearly twenty years of administrative experience, including, but not limited to service and sales department support, data entry, and customer service. My past positions have been with small and large companies, and working for lower and upper management levels. I am a 2013 graduate from California State University, Long Beach. My bachelor's degree in Geography was concentrated in environmental and physical geographies, research, and analysis. I am an experienced writer, including reports, web content, fiction, and blog writing.
Motivated hard worker with a record of academic accomplishments with experience in diverse customer services roles. Proven ability to multi-task and perform effectively under pressure. Communicate efficiently verbally and in writing
Hello! My name is Stephanie. I am currently working on my Masters in Accounting at Southern New Hampshire University. I have been working in accounts receivable and payable for the past five years. I am more than ready to take on your project. I'm am a fast learner with an eye for detail.
I have been in the BPO industry for 5 years. I've worked as a customer support specialist doing emails, data entry, collections, customer support, billing. I provide exceptional contributions to customer service for all customers. I have a very good CSAT score of 87%.
I am a seasoned US IT recruiter. Also I have a dedicated team of Logo Designer and Web Page Designer. We are experienced all kind of Admin support related jobs. I love to work and my dedication towards my work will benefit you the most. In today's market time is money so I always give value to my clients time and money and will make sure that your work has been done with quality and in time.
Has an experience of a visual assistant for an Australian company for more than 1 1/2 years an online offshore employee and was able to work as an office manager in a visa processing company. My expertise through my work history are management, customer service, virtual assisting, data entry, customer service and marketing.
I have a very diverse professional background and I have come to find that I am able to utilize these experiences in every job that I take. Some of the fields I have worked in include the medical field, market research, and technical support. I have acquired the basic skills necessary to perform in any office environment. Some of these include, but are not limited to, proper business etiquette, the proper handling of time sensitive material, and being prepared to take on any predicaments that may arise. More importantly, I have learned the importance of administering genuine customer service. I consistently seek opportunities that allow me to continue to develop my skills and broaden my knowledge.
I started working as a customer service agent in 2005, then worked my way up the ladder and assumed a Team Leader Post in 2009. Being in the customer service industry for more than 8 years now had given me substantial experience and extensive experience in managing a team up to 15 employees to include motivating, recognizing and rewarding, coaching, counseling, training and problem solving, down to doing the customer service myself. Started being on a homebased job June of 2014- I was hired as a Project Manager for a Rooting Website based in Newyork. I am result oriented, can understand and carry out oral and written instructions, has excellent presentation and facilitation skills and has outstanding customer service orientation and people skills.
I am a professional payroll processor with wide experience in the field. Well versed in payroll reporting, auditing and compliance. Knowledgeable in multi state and federal laws and regulation. Experienced in preparing amendments and auditing procedures. Excellent troubleshooting and customer service experience. I am looking for a Job where i can apply my qualifications and offers a constant challenge.
My years of experience as an educator has made me exposed with different people and situations which have contributed a lot on my growth to become more effective and efficient worker even under pressure. Ability to manage multiple tasks, in and out of the classroom and the flexibility to adjust in different instances such as making of lessons, computing of grades and a lot more in order to meet the deadline. Plus my added experience with in terms of executive and administrative assistance including; organization of documents, management of meetings, customer service and observation of secrecy with confidential files have made me confident in seeking of opportunities as an educator, administrative support or any possible job that your company offers.
I have exceptional data entry and customer service skills with several years of experience. I am hardworking and very organized with great attention to detail. I have dealt with difficult customers both in person and over the phone while performing great customer service and assistance. I am ready for any kind of data entry work and can type up to 50 words per minute with minimal errors.
During my work experience, in the hotel hospitality industry; I had the opportunity of working with an array of people for group assignments, enabling me to understand the importance of team work. I was also able to take advantage of this opportunity and utilize my characteristics in leadership development, by educating and coaching my peers in problem solving and strategic thinking. Additionally, I was able to provide my employers with profit and loss statistics by reconciling, documenting financial reports, and managing inventory accounts. Furthermore, my adaptability to new environments and cultures permits me to focus more on creating efficiencies and exceeding goals, becoming an asset to any team.
I love to learn and better myself. I understand that time is limited and I will help you optimize your time when I am on your team. Team management and customer service are my areas of expertise. I have 7 years of customer service and management experience. I will deliver the highest quality of work and assist your business in any way I can.
I am a graduate of BS Nursing from the UERMMMCI. I have worked at Expert Global Solutions for 3 1/2 years as a Customer Service Representative and 6 months as a claims auditor. My responsibilities include taking inbound calls, assisting providers with their concerns, and more. My goal is to land a job that would enhance my skills and experience. I prefer a job that has no specific schedule. You will find that I am hard working, flexible, punctual, a team player and I can work under minimal supervision.
Jamaican with over ten years experience involving customer service and secretarial duties. Working with co-workers and the public alike. Now a student of International Relations.
Army wife who is looking for experience to add to my resume. I have worked in Customer Service ranging from call center to telecommunication sales and recently I have also worked in the pharmaceutical field. I enjoy working hard for my employer and eventually would love to find a company I could stay with long term. I' am attending college with a double major in Social Work and Pre-Law. Additionally I love to write and design marketing campaigns.
I have over 15 years experience in Customer Service. I am a self -starter and loves a challenge. I work well with others and have the ability to prioritizes duties to meet deadlines.
I worked as a Sales Executive in a Publishing & Distributing Company for almost 5 years. where I became interested not just in reading different kind of books but also learned the skills of writing Literature and building customer loyalty. Also an Admin assistant in a Telecommunication Company for a year where I performed clerical works such as typing Business Letters, Memo, Proposals and good customer service where I performed Telesales and Telemarketing. I also worked in a Law office for four (4) years, where I also performed clerical works as a collection secretary and a Customer Service Representative for the Credit Card Holders. I've been an Administrative Manager in an Engineering Organization and in an Outsourcing/Manpower Company.
I am a highly motivated, hard working multi-skilled individual who wishes to utilize my interpersonal, organizational and professional abilities, while contributing to the efficiency of a team. I offer various qualifying skills such as Positive Customer/Client Service, Utilizing Excellent Verbal and Written Communications Skills and Organizational Skills, Performing multiple tasks with an attention to detail and follow through, Excellent and Accurate Data Entry Skills including Administrative and Accounting functions.
A person with background in history doing things online while working as the assistant product manager at IvyTies, a social network for college applicants. If you are looking for a dedicated virtual assistant to get your tasks done, I am here.
I am a jovial person yet I portray a professional attitude at all times. I love interacting with different people, customer service to me is the number one priority, the way they are greeted and dealt with goes a long. I am here and I am willing to contribute my skills within your organization.
11 years of experience in data entry,accounts playable, receivables, collections, payroll and customer service. My vast experience makes me a qualified candidate for any data entry project.
An experienced data manager who can implement and oversee robust and accurate reporting systems and work with you to meet the requirements of both your organisation and your clients using a logical, precise and professional approach to projects. Specialties: Microsoft Excel (Advanced), Microsoft Office, Sales, Negotiation, Complaints Handling, Conflict Resolution, Customer Service, Experienced SAP User, Data Entry and Database Management, Customer Relationship Building
Skilled in all areas of Office Work, typing, data entry, accounting and finance, websites and marketing. Accurate with attention to detail.
I aspire to obtain a position of HR Specialist, Web Researcher, Data Encoder and Customer Representative. Seeking for a challenging and rewarding post in a dynamic company where I can use my technical knowledge and skills. A result oriented and self motivated person. For the past 3 years I obtained a customer service position at Various company where I maximized my people oriented experience, communication skills and my problem analysis and problem solving abilities. My goal is to become associated with a company where I can utilize my skills and gain further experience while enhancing the companyÂs productivity and reputation. "Your work should be an act of love, not a marriage of convenience." Haruki Murakami.
Call center experience doing inbound and outbound calls for a credit card company, ensuring cardholder financial security while providing quality customer service.
I'm currently pursuing my Business Administration - Office Administration Associates degree. I have 10 years of customer service and 3 years of administrative and clerical experience. I love data entry work and I like to edit PDF documents. I previously worked as an Online Business Assistant temporarily which has given me experience with Hootsuite, Mailchimp, Teamwork PM, Twellow, and uploading blogs to Wordpress. I'm in the process of learning how to build a website on Wordpress. I'm a fast learner; I complete tasks quickly and efficiently. I'm very detailed oriented, organized, self motivated, and friendly. I'm a hard worker and strive to be the best at everything I do. I work well under pressure and I can keep a smile on my face even when I'm stressed. I have a positive attitude about everything and work well with others.
I have 9 year experience in an office setting. Everything from Data Entry, Account Payable, Customer Service, Marketing coordinator, and Assistant manager. I look forward to completing your projects in a timely manner.
Administrative Assistant....data entry, bookeeping
I am passionate about using my knowledge and experience to strengthen the capacity of public, private and nonprofit organizations. I have great customer service, office skills such as typing, internet research, and data entry. I'm a detailed oriented professional and I work with any budget while delivering quality services at all times. Interested in forming a lasting business relationship and will go above and beyond to assist you in growing your business.
I am currently a Multimedia Technician with experience in technology training, Learning Management Systems (Moodle), online policy development, Web development, Multimedia development and Tertiary level admissions and recruitment. I am eager to apply my skills and acquire new ones in instructional design through various projects. I pride myself on being effective and efficient yet thorough; keeping the big picture in mind while recognizing the importance of small details to the big picture. My aim is to become a leader in my field by continuing to learn and take on new opportunities.
Perseverance and Discipline is the best way to describe me, i study ways on how a disadvantage turns out to be on my advantage. i work not only with my mind but with my heart as well, i look between the lines to make a better portrayal of things and make then visible by the way i see it. i believe that all things are possible by the will of the Lord and by his powers as Matthew 6:33 says i may not be the best and i may not be the most knowledgeable as well the most qualified of all the applicants but i have one thing that defies them all. i can leave without EGO.
For the past 10 years I have learned the ropes of the call center industry. I have been assigned to several programs both inbound and outbound from sales accounts to customer service accounts. I have been responsible for planning and implementation of the overall program. I have also been a sales executive for 1 year prior to becoming a manager. My main responsibility as a manager is to maintain continuous communication with agents, supervisors and managers to ensure performance.
I have been known to be a very hardworking individual who stops at nothing to get my job done, very result oriented. I'm described sometimes as a perfectionist. I have experience in Customer Service so I know how to provide the world class service to customers to bring about customer satisfaction.
Self motivated go getter. I have skills in office administration, customer service, time management, and many others. I am motivated to work hard and get the job done as soon as possible. Not only can I work well and be motivated alone, I can work well with a team and express good communication via email or Skype. I also use other communication software like Yahoo instant messenger, and Team Speak 3.
Â I have ample work experience in Project Management, Accounting, Marketing, Admin, Research, Data Mining, Human Resource (Recruitment & Benefits) Home Tutorial, Wordpress, Customer Service and managing a team. I am a multi-tasking individual who have a willingness to learn new things and apply what i've learned in the past. Â My main objective is to provide affordable yet effective and excellent customer service experience with my clients... And giving my best shot is my 2nd objective.. Â I also have a background with Email Marketing, Social Media Marketing and SEO (Link Building - Article Writing, Social Bookmarking, Web 2.0 Sites, Forum Posting, Google Analytics Set-up, HTML and more...)
Hello, my name is gelissa yorke; I am a hard working individual that believes in strong work ethics. I would love to further my education one day, and as such, I believe in working hard to satisfy that goal, so that one day I too can own my own business, and be able to employ young individuals like myself, to power up our WorldÂs economy. Training Objectves: To have the necessary skills and ability required in performing efficiently and effectively for any organization in which I may work for. Education: HEART Trust/NTA, BrownÂs Town Community College, BrownÂs Town High School. Experience: Royal Decameron Fun Caribbean Hotel Maintenance Assistant/ office personnel,Singer Jamaica Ltd.(Sales Representative ), HEART Trust/NTA Regional Office( Office/Data Entry Officer)
Creative, enthusiastic, and experienced customer service and administrative professional. Strong ability to ÂpartnerÂ with clients to learn their needs, recommend solutions, and build relationships. Highly motivated and competitive, committed to goal-setting, planning, and follow-through to achieve results. Proven communication skills, leadership abilities, and a bottom-line orientation. Perform well under pressure and against deadlines, both as an independent contributor and team member.
I am a highly self motivated and hard worker. I have years of experience with computers and several different programs, as well as years of customer service experience. I'm an quick learner when it comes to new tasks, and I do my best to work on ways to improve day to day tasks.
Hello, I am a clerical/administrative/journalism associate seeking clientele for my newly formed business, becoming a valuable exponent to your corporation through perseverance and hard work will be a welcome challenge for me. Working in the business field for over 13 years, I decided to branch out for myself. In the hopes that I can bring new light and innovative ideas to companies from a personal business stance consulting and performing tasks outside of your network but working very closely through professional relations and contracted assignments.
I have been working as a Call Center Associate for 5 years. Recently I am working as a Customer Service Representative in a BPO Company here in the Philippines wherein we catered services to one of the leading wireless service provider in the US. Aside from that we also handles emails.
I'm a highly skilled and motivated individual who focuses on providing an exceptional and affordable administrative services. I am detail oriented and driven to make both your business and my business succeed. I have a very strong background in data entry, data processing, transcription, and internet research. I am a committed, reliable self-starter able to work with minimal supervision. I have knowledge in numerous software applications. I'm an honest, reliable and quality driven person, and I continuously aim to get things done effectively. I'm available all 7 days a week and work for around 12 hours a day.
- 3years customer service and technical support representative for top BPO companies in the Philippines - 1 year and 6 months experience Outbound Appointment Setting, telemarketing, Market researcher doing B2B and B2C campaigns and conducting surveys - can type 60WPM - 2 year Online English Teacher for Japanese and Koreans - 5 years working experience in a regular company doing sales and marketing tasks, data encoding, hosting company events and HR tasks. - promoted to Supervisory position after one month of good performance hitting all relevant metrics - has 2mbps DSL connection - Logitech USB headset - 1mbps Back up connection - Intel icore 3 laptop with 4gb DDR - passionate, flexible, resilient, team player, talkative, sunny personality and is able to work well with others .
Consistently exceed company standards and revenue expectations through effective merchandising, visual presentations, and employee development/supervision in a retail setting. Effectively delegate and supervise staff to achieve revenue goals through great customer service. Identified and implemented plans for operational efficiency in supervisory roles. Execute effective plans for merchandising and staffing in order to attract new customers. Involved in all processes; floor plans, scheduling, shipment and inventory, and visual displays. Effectively communicate and carry out corporate initiatives.
8 years of customer service experience with background on data gathering information and financial services. I have gained skills including being keen in details to ensure that I'll be delivering top of the line data entry services in the market today. I am able to manage work well even with minimal supervision. I am very goal-oriented individual as I always strive to provide the highest quality of service possible.
A young, hardworking, achievement driven individual with management training, cold calling - telesales, direct sales and 4 years inbound customer services experience. I have excellent communication skills at all levels and strong technical aptitude. I am seeking a role that requires my continuous hands on involvement.
I am currently an at home mom with young kids. My last job was QCA for a recruitment company. I have data entry skills and great customer service skills. Due to having young kids I am not able to have a professional conversation on the phone. I also assisted in accounts payable, receivable as well as payroll. I have over 10 years experience in the general office and able to work on almost any task at hand.
I am truly a Jill of all trades. I have over six years of experience working from home and office environment in roles such as; administrative assistant, data entry, project management, customer service, and various other duties. I am proficient using Microsoft Office in it's entirety. I have experience in online marketing, blog creation, and much more. Whatever you need, it's within my ability , I do it to my best, if it's something I'm not familiar with, I will teach myself! I work hard and am very dependable.
I am looking for part time job. I have 6 years experience as Credit and Debt Collection Supervisor and Customer Service Professional for over six (6) years. I can guarantee that I will offer efficiency and quality service. My responsibilities included end to end service to our customers complaint, and other concerns about their account. I may say that I am fluent both verbal and written. Experience has taught me how to build strong relationships with all departments at an organization. I have the ability to work with different characteristics of people
My goal is to excel in all endeavors and to contribute to the fullest of my abilities and skills in gaining client's trusts. I am hardworking and always on time, reliable, deadline conscious and very committed to the quality of projects that I embrace. I love to work from home. A fast learner who is able to follow instructions with great attention to detail with less supervision required. I am a fast learner, good listener, with solid work ethics. I enjoy a fast-paced environment, customer - oriented, a team player, and compassionate towards others especially to the clients. My communication skills are excellent especially with my command on the English language. I am driven to give the best of what I can give to any task at hand, significantly utilize my skills in order to provide fast and cost efficient service. I can work with shifting schedules and can handle work under pressure.
Attended University of Southern California. 2+ years in property management and administrative work for USC Housing. I provided customer service while assisting with advertisement and housing assignments, while managing a large quantity of official contracts and enforcing company policy to help maintain a stable and successful work environment. 3 more years of marketing, database research, and client management and building. I am always looking to challenge myself in any way possible whether it be professionally, or personally, when I was a member of the USC track and field team, I was able to be surrounded by individuals of various backgrounds, cultures and personalities. This experience also allowed us to strive to better ourselves everyday. The importance of teamwork allow us to test and strengthen our mental stability.
Acting with integrity and responsibility with10+ years of experience in advance client and technical support, incident resolution and problem management. - Monitoring for proper system work and data quality. - Using data from the incident management processes combined with additional data obtained from business users and IT sector to propose methods and actions for improvement of business system - Use test environment with key users to confirm proper system work or test changes before transfer to production - Creating manuals for business users - Creating ad-hoc reports using SQL scripts with export to Excel or PDF format - Creating reports in Jaspersoft iReport (or other tool your system use) - Create and monitor interface between Billing and other systems (external or internal)
I have worked as a Technical Customer Service Representative for a BPO company, troubleshooting internet connection issues for 5 years and 6 months.
I have 4 years of customer service experience. I am currently a CSR Supervisor. I oversee 9 agents, in which, I perform quality checks so that I may track progress and areas that need to be addressed to better agent performance and customer experience. I also help create new and updated training material for 2 seperate accounts that we are working for. I keep track of attendance and time for the agents and address issues when necessary. I perform quality audits of phone calls and emails sent to customers. I manage the call queue so that we have enough agents to cover calls and release agents when call volume is low. I make outbound calls to escalated customers, who request a manager call back. I do take incoming calls when call volume is higher than normal.
My name is Brittany. I am currently a student at Ferris State working towards my bachelors in business administration. I have my associates in arts and general education. I love to organize, do data entry, and I have wonderful customer service skills. I currently work at my school as a desk assistant in the dorms and in the security department, as well as being a Resident Assistant in the dorms. I am looking for a new job that will give me better experince in the field I'm getting my degree in, as well as make a little bit better money so I can move out of the dorms and into my own place.
Solution-oriented professional; outstanding interpersonal communication skills, excellent customer service, and dedicated to ensuring exceptional office operations. Excellent PC knowledge and use of various programs Fast learner flexible and great at multitasking.
I've been working in the BPO Industry for 9 yrs. Handled Technical Support, Customer Service, Banking and Finance. I've been a Team Leader(Manager) for 6 yrs that really developed my manegerial and leadership skills
Management professional in transport industry, background in customer service, budgeting, sales and general office management.
I am fast learner, highly adaptable; assertive, team player and result oriented.From my previous jobs that I was been employed, I was able to know the basic nature of marketing and advertising firms, more so, in BPO industry where I was a TSR/ CSR. From making project proposals, dealing with clients and execution, implemenation of those proposals, providing quality customer service. Moreover, I gain a lot of self-confidence and self-reliance for the benefit of my self-identity and most of all the company I worked with.
I started my BPO career in 2005 and have recently changed my course to online freelance jobs. I have extensive knowledge and skills when it comes to technical and customer service with live chat, email, or over the phone. With the experience and skills I have acquired over the years, I would be able to deliver the best service and meet the expectations of my clients in terms of quality, efficiency, and work etiquette.
As a previous business owner, I know the value and importance of Time Management, Dependability and Sales supported by excellent Customer Service. I am committed, determined and work well with time limits and deadlines. As a virtual assistant, I will work around the clock to make sure the deadline is met with accuracy and complete approval.
I have been working in the BPO industry for almost 3 yrs now and particulary held the position of a collection officer/skip tracer/customer service officer/dispute resolution in an Australian account.In addition I can provide good customer service and attain professional customer service position with an opportunity to enhance relationship with customers while increasing sales and profits.
I am a focused, goal oriented and hard-working person. Given an opportunity I believe I can utilize my experience and expertise for the betterment of the company and myself too, thereby making it a mutually beneficial relationship. A hard worker who is eager to learn and willing to invest my time and effort to complete a certain responsibility. I strive for accuracy as well as am fast paced. I enjoy doing data entry, typing, and quality assurance. I am also comfortable with customer service or virtual assistant as well! I have knowledge of various computer programs. I also enjoy learning new ways and strategies. I welcome feedback whether positive or negative so that I can make changes for the future as well as learn more!
As a dedicated professional, I've gained extensive experience in sales and marketing, team leadership, and operations management. My ability to provide excellent customer service (internal and external), maintain relationships with clients (from interns to C-Level executives), ensure smooth operations, and meet deadlines has been consistently demonstrated. Past positions have armed me with expertise in communications, project coordination, relationship management, and problem solving while refining early talents. I thrive in a fast paced environment that empowers individuals to excel and create opportunities. I've discovered an enjoyment for constructive debate but loathe being micromanaged. Successfully making an industry leap from action sports to technology is a point of pride. The alternative was never an option despite facing drastically different relationships, foreign technical concepts, and male-dominated environments. An ability to adapt is essential. Collegiate studies
I'm Shenalyn J. Guerrero. 24 years of age. I've been with the BPO for 3 years already. First BPO is with Teletech for Australian "TELSTRA" Account asTechnical Support Associate. I handled 7 skills for adsl,wireless,cable,billing/activation and sort of being a sales rep for our premiuim support. I also work with Convergys for Australian "OPTUS" Account as Customer Service Associate. We handled both residential and business customer. We help them to understood their bills, ptp, sort of selling bundled account. Last BPO that i worked with is Concentrix for Canadian and US "HTC" Account as Technical Support Associate and WEP Apprentice. We are helping them to do troubleshooting for HTC phone and other Google services. After 3 months of taking in calls i was chosen to be WEP apprentice.I'm willing to learned and to trained
College Student | Georgia State University| Involved in Public Relations correspondence in various organizations|Skilled in Customer Service and Communications | Social Media immersed |
I have over 10 years experience in customer service including management experience. I have completed various types of computer data entry at both retail stores and call centers.
Organized office assistant skilled in the use of MS Word and MS Excel. Experienced in: Document formatting Proofreading Forms creation Questionnaire crÃ©ation Carrying out surveys MS Word, Excel, PowerPoint Google Docs/Drive Good working knowledge of HR processes, data entry, office procedures, electronic file maintenance, customer service, telephone and email etiquette. Also an author of two novels.
Great companies need great support. Start doing what you do best and outsource the rest. I can help you on tasks related, but not limited to: Customer Service Â» Real Estate Tasks Â» Virtual Assistance Â» Marketing Assistance Â» Social Media Management Â» HR Administration Â» Admin Assistance Â» Collections Assistance Â» Phone Support Â» and more... My goal is to find lasting employee/employer relationships. I'm always up for a trial period. Let's grow together. Give me a call with no commitment to go over the details on the tasks you need to outsource.
I started doing customer service 3 years ago, it was apart of my job as a Secretary at the time to be customer service oriented and from that point on I have lived by the principles of customer service. I have 2 years University education mainly in Nursing studies however I am not limited to that as I also possess a certificate in Sales and Marketing. Characteristically, I propose to use my dedication, innovation and my profound love for helping others to provide a exceptional working experience. To hire me, means I will seek to ensure that the job is done and to your specifications.
Over 20 years experience in an office atmosphere. Very hard working and diligent, used to working under pressure with tight timelines. Experienced at both the clerical and supervisory level. Years experience in data entry, customer service, accounts payable, training, writing and documenting, research, spreadsheets, proof reading, system maintenance. Technical abilities include excel, word, powerpoint, databases, oracle financing system maintenance, accounting systems and training. After working for several years in the Corporate Communications field as well, this allowed me to gain valuable knowledge in the article writing, editing and proofreading field for both corporate, technical and employee related subject material. Several years experience in transcription from audio to text as well for interviews, podcasts, seminars, books, etc.
I have been in the customer service industry for more than 10 years now. I pride myself on my reputation for following through and meeting deadline. I'm very keen to details and have the passion to excel.
I am a Filipino staying in United Arab Emirates. I am currently working as HR Assistant in a recruitment company in Abu Dhabi, UAE. I am in-charged for all admin, clerical, data entry, database maintenance and marketing and research jobs. Distance is not a hindrance for me to work online. I have yahoo, gmail, skype, facebook, and twitter accounts. Salary value is at low cost. Professional. Responsible. Loyal. I assure a quality work.
I have worked in the BPO industry here in the Philippines. I have handled online payments, technical and customer support services. Service oriented, with minimal to no supervision required. Will deliver on time.
To apply my skills and experience as a Customer Service and Support Specialist, Team Leader and Virtual Assistant.
i have worked in a BPO call center industry. I have handled pretty much everything. Sales, Customer Care Rep, tech Support, and I also have an experience working as an administrative assistant. one common thing i learned in that industry is to be of service, not just merely being there but going out of the box to help out member's concern. i have a lot patience for all types of people that i come across with everyday my work. i can work with minimal supervision. i am dynamic and proactive, fast learner and innovative. I have a high speed internet. proficient in english, both oral and written. i can deliver the task at hand in a timely manner. I"m also knowledgeable with MS Word, excel, etc... can work under pressure.