I'm new to Elance, but I have over 15 years of experience in an office setting. I have experience as an office manager, as administrative support, in customer service, in data / order entry, in both sales and sales support, and in accounting. I am a very bright individual with exceptional skills, am a fast learner, am very hard-working, and tend to impress all those for whom i have worked in the past. Please give me a shot - you won't be disappointed.
9 years experience in providing Satisfactory Customer Service and Support, Admin Virtual Assistant, Gen Reservation Agent, Outside/Inside Sales, Real Estate Property Management, Entrepreneur, Honest and friendly personality. I am fully equipped and experienced with the top BPO's in my country. People Support for Expedia.com, Teletech Inc for United Airlines Ranking #2 in revenue for August 2007 for flight reservation with total sales of $77,960.53, and Accenture for BID TV and Price Drop TV in the UK. Working as a customer service support in these BPO has taught me to work in a fast-paced environment, and as a front-liner I became more confident, comfortable and familiar with regards to transacting to different type of customers. I am looking for a Virtual position where I can share my skills and experience. Be a huge help for my clients to achieve and bring revenue to the table. I am always excited to learn other phase, I am up and ready for anything.
I am a graduate of Bachelor of Science in Electronics and Communications Engineering who considers the field of Communications as area of my expertise. I am also a Career Service Professional Exam Passer obtaining an average of (80.75). A full time freelancer having 10 years of experience in doing computer related works such as: Admin Services like Virtual Assistant, Data Entry, Research, Customer Service , Transcription, Social Network Management, Technical Support, Mailing List Development and Content Management. I also have a broad knowledge of using MS Word, MS Excel, MS PowerPoint and Access. I am fluent in English Language such as its diction, spelling, grammar, composition and pronunciation. My mission is to provide a high quality and excellent service at a fastest turnaround period.I have a flexible working hours and very competent,dedicated, attentive to details and a very trustworthy contractor. I always bid a reasonable amount of money. So, why do
Looking to acquire a position which will utilize my training, past work experience, and skills to the benefit of my clients needs. I have a BA degree in psychology. My degree and job experience has allowed me to gain valuable interpersonal skills. I also have over 5 years' experience as a Customer Service Agent. I am professional, trustworthy, dependable, and take pride in my work. I am self-motivated, detail-oriented, productive, efficient, and organized. I am excellent at multi-tasking, and have excellent written and verbal skills. I am responsible, exhibit good judgement and decision making, and have excellent time management skills. I am able to follow directions, and resolve issues. I am willing to be trained, and in turn are quick to learn. I am new to Elance. I am motivated to be awarded assignments and build strong reputations with clients. I strive to exceed your expectations. I only work on one assignment at a time, to ensure quality results.
Bilingual analyst with a background in Marketing and have experience in customer service, surveys, translation, and telemarketing. I am an enthusiastic team player with ambition to grow, professional and responsible.
)I work professionally and can contribute my long years of knowledge and experience in Customer Service Support both as a Subject Matter Expert and Technical Support Associate. 2)I can incorporate my professional skill set in accordance with organizational objectives proven by my 2 years experience as an Account Manager for an Independent Contractor (Distributed Website Corporation) 3) I possess special sensitivity to meeting diverse needs in varied situations. 4) I can gather, research and analyze then prepare presentations or data/reports in accordance to to client's needs. 5)I can develop, maintain, and generate all regular and special request project reports for both internal and external audiences. 6)I have proven my ability to manage multiple projects simultaneously while meeting inflexible deadlines 7) am proficient with various software applications programs including Lotus Notes, Microsoft Word, Microsoft Excel, Microsoft PowerPoint and Microsoft FrontPag
I have been in customer service most of my life from hotels, banks and a cable company. I am also a Registered Nurse. My experience will surely be an asset to your company. I will work hard at whatever task I am given and will do whatever it takes to get the job done. I consider myself an intellectual person. I have good command of the english language.I also offer fast and accurate transcription of both audio and video format files. I want to be part of the solution for you.
36 year old retiree looking to supplement my income. I work dirt cheap and am worth my weight in gold. I am not a professional in the sense that I have any formal education. I am self taught in graphic and web design, office management and small business ownership. I am extremely organized, have extensive customer service experience and work well with others.
Excellent customer service by a talented personal assistant entreprenuer, who is detail oriented and an enthusiastic people person, from various managerial and special projects background.
I have 3 years of proven customer support experience with me and I would like to obtain a position that will enable me to use and improve my leadership skills and good customer relation skills. Professional Experience Sutherland Global Services (PayPal UK) - Makati City Philippines - May 2008 to April 2009 Escalations Department Senior Agent Electraserve Phils. - Makati City Philippines - February - April 2008 Customer Sales Associate ePLDT Parlance System. - Makati City April 16, 2007 - November 16, 2007 Customer Service Representative Currently enrolled at the Far Eastern University as a third year student of bachelor of science, major in Literature.
DDV TRAINING (owned and run by myself, Davy Davies-Vaneetvelde) is an expert in the field of customer service. With over a decade experience in the customer service sector and as many years as a trainer and facilitator, I can make a profound difference by a blend of determination, attitude and a burning desire to succeed. Our Customer Service Excellence training courses are inspirational, enjoyable and successful, elevating delegates and their organisations to greater business effectiveness. Diversity and excellence are keyfactors of my trainings, therefore all my workshops are tailored to your companyÂs needs and specific industry, i.e. Extensive research (pre-assessment) will be done into your professional field so that during our fun and educational exercises we can practice and discuss examples as close to the reality as possible. Clients provide me with outstanding reviews, not just for my proven expertise, but also for my enthusiasm and careful attention on every project
I'm available for data entry work. I have certificates in Microsoft XP, Word, Excel, Outlook and Powerpoint.
As a Client Specialist I am committed to outstanding customer service and support to you and your clients. I am an extremely dedicated and hardworking individual with 20+ years experience in Customer Service and Office Administration. I know what it takes to keep clients happy.
My goal is to contribute to the development of the organization by fully utilizing my knowledge and skills. Been part of the Call center industry for 6 years and work from government to private sector for 12 years performing multitasking job including but not limited to providing quality customer service, data entry, updating data bank and more. Â Customer Oriented / Front Liner Services Oriented Proficiency Â Knowledge in MS Word, Excel, Power Point & Internet Â Fluent in English both written and oral communication Â Knowledge in recruiting and facilitating interviews for recruitment Â Proven ability to work with others & provide leadership Â Dependable, analytical and hardworking. Â Can work under pressure with minimal supervision.
Hi, My name is Brittany, and I am currently residing in the state of Florida. I have my Associates Degree in Liberal Arts, and am currently completing my Associates in Business Administration. I am an experienced Assistant, and Certified Medical Secretary with 10+ years of excellent customer service. Patience is a virtue, and I enjoy helping others. My education and professional background have provided me with extensive organizational, leadership and professional experience. I am adaptable, versatile, resourceful, detailed-oriented, and have excellent interpersonal skills. I take great pride in my performance as a professional, and understand the importance of time management and effective communication. Highly skilled, flexible and hardworking. I would make a great asset to your company. Thank you for your time, and providing this opportunity. I would enjoy being a part of your organizational team and look forward to speaking with you soon.
I am a high energy individual and an advance level studies graduate with an Associates Degree in General Studies. I am also currently enrolled in University,earning a Bachelors degree in Operations Management. I am 21 years old, very ambitious and ready to dedicate my energies to your project. I look forward to our mutually beneficial working relationship.
I have been working through the Call Center Industry for almost 4 years and now I have decided to pursue my career as a Freelancer. I have been a Customer Service Representative, Team Leader, Telemarketer, and an AD Tester. I am hard working, can work under pressure and can work in flexible hours.
I have been working in the BPO/Call Center industry for 6 years. I am flexible, adaptable and able to meet deadlines in a timely manner. I am certain that I have got the right attitude and interest towards the job with the level of skills you demand. Moreover I have got enough experience in the same responsibilities with different companies.
I have a team who is capable of doing minutes, documentations, data entry, market research, basic programming, and etc etc etc. Personally, I have had experienced working as a call center agent of an earthlink saves account US based company. Aside from that, I've been a freelance online ESL tutor since 2008 to Koreans, Japanese, Chinese, Polish, and other students from European countries. Furthermore, I was working part-time before in an elocal listing company in USA. The job was more on data entry, editing crm files and so on.
100% Quality & Satisfation Guaranteed. Through my 4+ years experience providing outstanding Customer Service for Voice, Chat & Email support to AceHardwareOutlet.com,USA. I have developed strong people skills with the ability to quickly establish rapport with clients. I am self-motivated, assertive, and can quickly learn new procedures and methods. I provide Virtual Assistance for 24/7 Virtual Assistance 24/7 Customer Service Support 24/7 Phone Support 24/7 Live Chat Support 24/7 Email Support 24/7 Shipping Assistance After Sales Support Reservations and Bookings Customer Satisfaction Surveys Online / Telephonic Market Surveys Appointment Setting Services Event Planning Bill Collection Reminder Call Services Order Processing Payroll Verification Credit Card Processing Data Mining / Data Collection Services Data Entry Excel Spreadsheets Internet Research Transcription Admin Support Other Back Office Support Overflow / Out-of-Hours services.
Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.
I have been working as a an expert in Customer Services for the last 9 years and i am exceptionally good in this. Within the service industry, i have also excelled myself in the diversities of Help Desk, Data Entry, Customer Satisfaction Surveys, Customer Relationship Building, Answering Services, Sales Analysis, Reservations & Bookings, Collections, Email handling, Email Marketing and their nectar has found to be the most essential fellow of mine. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with the service that sells! I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.
I am a new freelancer but has been working for over 10 years in a BPO environment. Although I am a beginner, I am a fast learner and I make sure that I do my best in everything that I do. I am confident that I will be able to deliver prompt and quality work the same way I did on my previous jobs.
We are proficient in Customer Service, Toll Free Response, Customer Response, Answering Services, Inquiry Handling, Help Desk, Order Processing, Direct Mail, Product Technical Information, Reservations and Bookings, Insurance Claim Processing, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Data-Entry, and Personal Assistance. At present we are not a company, but a team of 5 extensive proficient. After gaining the experience for 5 years in various fields, we have decided to become a team and work together to be one of the leading company in future. We are driven by our belief in constant innovation and progressive growth, we partner with our clients to provide them with a distinct competitive advantage. Respecting self and others while maintaining an environment of team work and growth. Our aim is to work for our clients to grow their business simultaneously get success. "Your prosperous future partner"
I have worked as a Technical Support/Customer Service representative for almost 8 years. Well versed in written and spoken English. A Computer Technician and a Network Administrator prior to working in a BPO. Hardworking and trustworthy. Fast learner and willing to learn new trades.
Growing Team Member Offering Administrative/Virtual Assistant Services - Administrative Support - Computer Skills - Customer Service Oriented - Dependable and Experienced - Executive Services - Research and Analysis - Project Management - Trustworthy and Discretion
I am an experienced administrator, with a friendly, outgoing nature. Self-motivated who is used to working to and meeting deadlines. Works well under pressure in a calm and efficient manner, prioritizing work effectively and always completing daily tasks. I have outstanding organizational skills in particular in I am qualified in diary management, business and administration. I have excellent telephone manner with a very high standard qualification in customer service. I believe I have the experience and the expertise to provide a service to complete tasks and or projects to a very high standard which meet expectations, whist providing an excellent service. I am available to start work immediately!
SIMPLIFICATION SERVICES is a boutique consultancy which offers both virtual and in-house Business Administration and Business Simplification Services. SIMPLIFICATION SERVICES was established in 2004 by a skilled Business Analyst and Administration professional. I am confident that I will be able to meet and exceed your needs with my extensive administration, finance, consulting and customer service experience.
I am an excellent typist, with my undergraduate degree in design (Landscape Architecture). My skills include business administration, design, writing, time management, Adobe Photoshop, Microsoft Works, Windows, and transcription. My net and gross WPM is 100.3. I am reliable, and I get things done. Some key skills and characteristics you should know about me include: Customer Service Management Complaint Handling & Resolution Organized (Filing, scheduling, etc.) Extroverted and a people person Excellent time management Concept to Completion Project Manager MS (Word, Excel, Outlook, PowerPoint) Typing (100.3 words per minute) Adobe Photoshop and AutoCAD Graphic Design (print and online) Creative-minded and self-driven Excellent public speaker Presentations Fundraising & Event Planning Experienced leader
Career Objective To secure a position where my ability to communicate and liaise effectively with a diverse client group in a friendly and diplomatic manner can be put to good use. And at the same time, my qualities of a fast learner and the ability to take on new challenges can be utilized. Summary of Qualification ÂEnthusiastically will represent the company by delivering a high level of service to the customers. ÂGood listener and can handle customer complaints in a courteous manner. ÂGood character and working habit, can work with less supervision, and dedicated and responsible on job assignments. ÂOrganized, quick learner, and willingness to learn and be trained.
Over the last 10 years, I have developed a wide range of sales and marketing skills, administrative jobs in different companies and in our small family business. My core competency lies in admin support, sales, marketing especially market research, administrative jobs and customer service. I am seeking opportunities to work for you and your business.I can and will deliver great results with a process that is timely,collaborative and at a great value for my clients.
I am an independent internet professional with a background in customer service, project management and client relations as well as with running office and administrative affairs. I have 15yrs experience working out of my home office and have had much success doing so. I am a highly skilled, highly motivated self starter looking for flexible work options. I believe that my extensive experience as a virtual assistant, my background in client relations, customer service and project management, and my technical, web and internet related skills as well as my strong verbal and written communications abilities will make me an asset to your business. As your Virtual Assistant, I will bring my enthusiasm for quality of work as well as several years experience working successfully in a virtual environment. I am very dedicated to what I do and am also very open to learning new things.
I am currently the Administrative Assistant to the Regional Office Manager with a Television Network. During my time here I have enhanced my organizational and detail- oriented skills. My detail oriented skills have been excelled by the researching and monitoring of our departmental finances. In regards to my organizational skills I have utilized these by overseeing the scheduling and arranging the event preparation for the Network facilities. Still, the quality I consider the most beneficial is the ability to work calm under pressure. I know with these skills, I will become an asset within you.
For almost 4 years, I've proven myself as an effective online worker. I am knowledgeable about the in's and out's of internet world and I am still fascinated how technology made all things possible. I enjoy learning new things and I can say that I am highly trainable for any kind of job.
Over the past 10+ years, I have been in the field of Technical Support and Customer Service. With the competencies I gained as a Help Provider, I would like to continue being of help to others outside my work environment. I am currently pursuing home based opportunities after I resigned from my regular office work. I used to have a high paying job in the corporate environment. However, the need to stay home & still earn some income made me think of pursuing a home based work. I am an Odesk Independent Contractor for the past 4 years. To expand my client base, I have decided to join Elance and be able to provide the same services. I can provide my Odesk profile upon request.
As an accomplished Customer Care and Email/Chat Support Specialist with extensive Call Center experience.I offer five years of experience working for a Business Process Outsourcing Industry, a provider for services or business processes that includes manufacturing or back-office functions such as email support and chat support, voice based and non-voice accounts. As a Customer Care /Email and Chat support specialist, my responsibilities includes Sales, Customer Service and Support Activities for International Companies such as Comcast, T-mobile,Dish Network, WAH University.
HI I worked as a call center agent for almost 5 years. I believe Your Company can benefit from my skills. You can rely for assistance and never have to worry about organizing and doing your job. I can help you with your documentations. I can update data into a computer system database, Can create PowerPoint and slideshow presentations of your documents, Can sort, collate encode in documents in Microsoft word and Excel. You can enjoy peace of mind because I am here to help you out.
I am an enthusiastic, dedicated and well organised individual based in London. I have a responsible and positive attitude towards any given task and excellent communication skills. I am a native English speaker, I also speak fluent French and basic Portuguese. I have the ability to work well under pressure, prioritising my workload and using my initiative whenever required.
Main Objective to provide excellent service to satisfy my clientsÂ needs. I am 100% committed to produce quality services and strive to exceed expectations: I am a highly motivated individual with the ability to communicate effectively, handle pressure, multitask, listen and follow instructions. My goal is to always try and produce quality work that guarantees satisfaction. Experience in customer service, data entry, spreadsheets, email and office support. Worked as a Customer Service Representative/Administrative Assistant also worked in the hospitality Industry as an Accounting Clerk /Receptionist.
Having more than 8 years in the customer service and administrative support industries, I feel well equipped to handle any challenge that comes my way. I take a great deal of pride in my work and always do things right the first time. If there is something I do not know how to do or do not have the answer to I will learn how to do it or find the answer.
Business Professional with over 9 years of experience in analysis and research, customer service, project management, process auditing and improvement, and business administration. My analysis and research skills are thorough and detailed. I have solid and professional communication skills of which my experience includes creating informational presentations, training guides, and professional business communications. My experience also includes payroll and worker productivity administration, reporting and analysis. I am dedicated to delivering quality, consistent results in a timely manner for all projects...big or small.
Griffin Virtual Office Solutions (GVOS) was established with the objective of providing VA services performed on time and within budget working with small business and creative individuals. Now retired I offer my diversified experience within large corporatations as well as small business environments. I am creative and enjoy the diversity of each new project, utilizing the following software applications and skills: Outlook; Excel; Customer Service; Data Entry; Microsoft 2007 Word, and recently added certification in Medical Office Terminology to my portfolio.
Top performing, dynamic professional offering over 4 years of strong and diverse Sales and Customer service experience. Well qualified in the areas of sales and customer relations, displaying excellent interpersonal and verbal skills with peers, customers and the general public. Highly motivated and enthusiastic, self-starter, recognized by upper management for displaying efficiency, integrity and exceptional work ethic, with ability to juggle multiple tasks. Capable for working independently and confident of my ability to provide exceptional performance in any assignment I undertake. PROFESSIONAL HISTORY GO2RECEPTIONIST July 2010 - Now Project Director Providing customer service to clients in U.S. And Canada
I've been working for the last four and a half years as a customer service specialist, for technical support and customer care, and for the last eleven months,I have been working as a home based phone and chat specialist.
* Entrepreneurial by nature, maintaining personal responsibility for accomplishing goals - multitasking; motivated by challenge; self-starter; ability to organize and handle multiple priorities * Proficient in administration and office management; organizational and time management; attention to detail * Strong written communication skills; published writer; experienced editor, proof reader * Aptitude for growth and learning; persuasive teacher and team motivator; effective research skills * Proven ability to interact with a wide variety of personalities, including high-net-worth individuals in stressful and time sensitive environments; exercises sound judgment and discretion in confidential matters * Demonstrates strength of character, friendliness, adaptability, empathy, knowledge and polite assertiveness
I have over 10 years of customer service experience in a retail environment, including 4 years of management experience. I also have banking and extensive data entry experience. I have typing skills over 65 WPM and 10-key over 8500 keystrokes per minute. I am very dedicated and a hard worker.
I have handled different calls - either outbound or inbound.I have helped clients minimize their delinquent accounts and contain the flow to the next financial cycle.Excellent knowledge of principles and processes for providing customer and personal service.Permanent awareness of customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Extensive knowledge of principles and methods for showing, promoting, and selling products or services.I also worked as Lead Generator, Virtual Assistant,Web Researcher and Writer in other source.I'm an honest,hardworking,flexible,competitive and well-motivated person.
I have a lot of work experience in different field such as data encoding, lead generation, telemarketing, sales and i know how to use Microsoft word, Microsoft excel, Microsoft PowerPoint, Google Engine and I am familiar using Citrix , Seibel.
Native NY'er providing 20+ years of professional administrative, marketing, bookkeeping, and customer services. An outgoing, creative, team player contributing dynamic customer service, marketing, sales, administrative, supervisory, team building, and organizational skills towards supporting the objectives of a person or company that rewards reliability, dedication, and solid work ethics with opportunities for professional growth. Not over qualified, not under qualified ? just right! Comfortable in the corporate or at-home office, dealing in customer service, and with assisting companies in the business world. I have a Degree in Business, a Paralegal Certificate, and I am MS Office Certified. I am a people-person that enjoys challenging my abilities as a business professional and career oriented individual. A fast learner that takes direction well and a creative individual that can think ?outside? the box.
I used to be an English teacher. Found my way through the BPO industry. I have been with Customer Service and Technical Support with Telcos. Multi-tasker.
Hello my name is Gaston; I am based in Buenos Aires, Argentina right now as some times i live in Spain, specifically in Canary Islands. Regarding industries where I had been working for the last 12 years are: Â· IT, Systems and Mobile Services Help Desk Support (Tiers 1, 2 3 and back office) Â· Hotel Industry (RR.PP manager) Â· Air lines (at the airport and as a cabin crew on board) Too see more check the full description.
I have primarily worked in a Client Servicing position throughout my career and my prime focus has been improving and leveraging the entire customer experience My core competency lies in: Product support Project management Functional analysis (domain expertise in US healthcare) Client servicing and key accounts management Managing projects and cross-functional teams
I am reliable, hard working, eager for knowledge and fast learner, can work individually or with a team. I am a graduate of e-Commerce with more than 8 years mixed experience on sales, marketing, management, customer care (calls, chat and email) support and resolution. I just completed my 3 months contract with my first company at elance.com. Had a total of 525 hours as a Customer Service Associate. I provided support for product information, troubleshooting and assembly, exchange, return and refund to our online clients via chat and email. I have worked with great companies here in Manila as an Operation Manager, Resolution Specialist, Customer Care Representative, Reservation Specialist, and Marketing Assistant. So you can also rely on me when it comes to sales, marketing and even management. Graduate in a prestige school in Manila simply proves I am competitive and I can excel. I can work alone or with a team.
I have been in the BPO industry for more than 4 years. Focused on Customer Service/Back Office (Email Support). I have undergone diverse in-depth training programs such as Time Management Training, Practice on Customer Service Training, Phone and Email Etiquette Training and Organizational Development Training. I have worked as a Virtual Assistant at Half Price Staff. I specialized on administrative duties, product specifics, product research, data mining and many more. Also, I'm driven to deliver high quality work and I always give a 100% and with my eagerness to learn gives me plenty of room for improvement. I'm detail oriented, patient and I have a great sense of commitment.
I am a highly effective professional with over 10 years of customer service experience. My background, along with my ability to learn quickly will enable me to be a valuable part of your team. My knowledge of computers enables me to pick up new systems quickly. I work independently and efficiently.. I possess an uncanny ability to build rapport and relationships with customers via the telephone, email and live chat. I can solve problems quickly and precisely, which has resulted in sales increases and promotions in my previous positions.
I have been working in the Customer Service industry for 25 Years, I am a self starter. I am able to work individually or in a group setting with minimal or non supervised environment.
I am Dependable, Hardworking and Fast Learner looking for some extra income to bring in to help take care of my family.
9 Rose Paths West Green Montego Bay St.James The Human Resource Manager Montego Bay St.James Dear/ Sir, Madam I have completed a training course at Montego Bay Information Technology Center and Youth Enhancement Service which has equipped me with the necessary Skills. I have been employed as a Customer Service/Collector/Compliance officer/QA Rep/Sales Rep. at Alliance One which have enhanced my productivity and skills. I am confident that the skills I have acquired combine with hard work and experience and the desire to succeed will make me a valuable asset to your establishment. I am an enthusiastic and ambitious person who is prepared to work hard to the best of my ability. I have included in my resume the names of two references that are willing to provide you with my knowledge and working ability. Thank you for reviewing my application
I am an extremely organized multi taker who has years of operations and web experience. I strive to always do the best job possible and will go out of my way to get around roadblocks by finding new and improved processes. I won't let you down and will always be available whether day or night. I have a reputation for excellence and problem solving. No task is too big or too small.
Currently, I am an E-marketing officer of a cosmetic company. My previous position, I was working in different business organization. In additional, with solid working experience in the administration, marketing, gaining valuable experience of developing event promotion & project management. Specifically, I can bring you experience and success in improving business processes.
I have been in the customer service industry for the past six years as a technical/customer support representative TIER 2, chat/email support and data entry representative. My most recent experience has been handling incoming calls in the high tech industry. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.
I am a Virtual Assistant, with experience in Customer Service. My tasks would usually encompass: direct customer relations - relating specifically to customers needs, in particular: contacting customers via telephone, providing product or service information, handling customer queries and other general office procedures. I have gained both experience and training in fields such as: cosmetology, teacher education, and health care. And, have acquired skills in graphic design, internet, websites, logos and office skills. I have a background in natural sciences (Biology & Chemistry), and Internet Research. I take integrity in having a fully satisfied customers, and intends to ensure consistency in this area.
Five years ago I decided to pull-out from the rat race to enter the virtual world. The internet has always fascinated me and so when an offer to work as a virtual assistant for an Australian SEO company came my way, I took the leap and have continued to carve my virtual path. Prior to changing "worlds", I worked the corporate landscape. I have experienced working for a large retail establishment, an educational institution and an animal biotechnology multi-national company. As a professional virtual assistant I work with varied online clients helping them reach project milestones and achieve their goals. I love reading and gardening; and thrive on variety. A communications graduate, I take interest in anything that requires brain power. Reading and ferreting out information on the internet are perfect ways for me to unwind. Engaging with people in social media is also one of my favorite pastimes. I count learning among my passions as I do not believe on limiting someoneÂs
I am a Malaysian origin who is currently highly looking out for a online data entry jobs to support my family my education and my husbands education.I have 13 years working experience in various established organization in my home ground Malaysia as a data entry and customer service executive.I have finished my primary, secondary, college and currently per-suing my education in executive bachelors degree program me in business administration in a well know University which is called Open University Malaysia. I have obtain 3 types of certificates from established government bodies in Malaysia the first one are NVQ level 2 & 3 in computer programming here i learned the basic programming features second private secretarial by Pitman UK third business administration for the retrenched and unemployed graduate crash course I have acquired basic computer skills MS WORD,EXCEL,POWER POINTS,DATA ENTRY,TYPING,OUTLOOK,MS WINDOWS
I am trying to compensate my income with online work due to having a child with Down syndrome. Please give me the opportunity to do a wonderful job for you and help me at the same time. I am willing to learn jobs that are listed," no experience needed," and I am a quick learner. Due to my 25 years experience in the service industry, I feel I would be an asset to your team. I am currently focusing on expanding my knowledge of computers and the internet business in general.
I am a data entry expert for about 6 years now. I believe in my 6 years of experienced I'll able to give my best to every tasks assign to me. At this time I want to be a leading-edge in every challenges that I may encounter and in every business innovations that will be made through the world of I.T.
*** MICROSOFT OFFICE CERTIFIED PROFESSIONAL *** My services include MS Word document preparation, PowerPoint presentations, creating Excel spreadsheets, proposal writing, grant writing, data entry, business plans, database creation, website design, spreadsheets, calendar maintenance, scheduling, typing any form of correspondence, proofreading, copying, broadcast faxing, customer service. I possess excellent knowledge of MS Office Suite 2013, 2010, 2007, Windows 8, Windows 7, Vista, and XP; Adobe Acrobat document conversion. Also, provide deskside assistance with user-related issues. Able to perform research duties and meet critical deadlines. All manner of office automated functions are available - even short turnaround and express jobs.
Writing is my passion. Helping others is my purpose. Filling needs is my service. I manage a blog and article page on WordPress and HubPages. I have over five years experience performing administrative duties: customer service, filing, organizing, data entry, typing, researching, creating documents and multimedia and answering phones.
I MAKE SURE THAT YOU GET YOUR MONEY'S WORTH. I am in the customer service environment for about 14 years. I perform virtual assistance service for three years. I remain loyal to my client which is why I am still with them. Over the year, I am trusted to perform billing and management tasks for them putting more weight of responsibilities on my shoulders and I love it. I pay attention to details. I deliver as expected and often more than what was asked for. I am a robot in a way because I give you what you want on a project but I make a conscious effort to better the productivity in order to deliver better services than expected and asked for.
A seasoned IT Professional with 5 years experience in Programming/Analysis, 6 years experience providing IT support service in a Local IT environment and 10 years experience providing IT support service in a Global IT environment covering implementation, functional support, administration and enhancement of IT/business applications. I am seeking opportunities to provide service desk support, both as first/single point of contact or as senior/lead service desk support. I can also do build/implementation and maintenance/support of Service Management applications or any business application and/or to do business analysis including technical documentation and provide coaching/training.
For the past 3 years, I worked as a customer service representative, virtual assistant, part-time ESL teacher and medical transcriber.
Good Day, I believe that my experiences And education background combined with my excellent interpersonal and organizational skills will be beneficial and could be of essential use in boosting any organization and its productivity. My drive is to improve and enhance these skills through personal development and further experiences. I should be considered and hire by you because of my dedication, hard work, great communication skills and time management skills all together to get the job done as or even better than you want it to be.
To better the company that I am working for by contributing my knowledge of Governmental Agencies and Policies, as well as Commercial Companies. I have worked in ALL aspects of the workforce.
Hi I'm Luv I am a Business Consultant who owns my own firm but my traditional work career was in the Customer Service Field. I am skill in a number of disciplines Administrative,H.R./Payroll, P.R., Marketing /Advertising,Training and Management and I look forward to serving you just tell me how I can help.
I am a recent graduate of Information Technology with units earned in Computer Engineering equivalent to four years. I am a new independent contractor and have just recently ventured into this job as I saw its great potential in generating income and thought that it wouldn't hurt to give it a shot. My work experiences includes working as a technical support representative (DSL account and Tax account) and customer service representative (financial account) from two top call centers in the Philippines namely Teleperformance Philippines and Sykes Asia respectively. I am honest, hardworking, patient and willing to learn to provide you better service.
I have been an independent contractor for over 10 years now, doing various admin related jobs remotely/online/virtual (data entry, customer service, virtual assistant, etc.). I am goal and detailed oriented and like the challenge. I meet required deadlines, organized, very proficient at Microsoft Office programs and using computers in general (internet, word processing, email, etc).
I define myself with the job that i do. I go an extra mile if need be just to get a job done.The five years of being employed as a customer service associate,technical support representative,key account specialist,QA supervisor,has develop in me a wide range of skills.I believe that my academic background, dedication to analytical and empirical work as well as my strong desire to work will make me an asset to all who seek to acquire my services.
I have a Bachelor's degree in Management. Over 10 years professional and personal experience in business management, operations, marketing, and creative writing. I am very resourceful and exude common sense and thoughtfulness in regards to decision making. I am confident that I will complete your task thoroughly and efficiently.
With 10 - 15 years experience in a variety of areas combined with ambitiion and the ability to learn new skills quickly, I can be whatever it is you need. No matter what assignment I am working on, my assignments are always completed with dedication, professionalism and accuracy. I have proven customer service skills with the ability to build great rapport with all levels of clients. My ability to access clients needs and find a solution allows for personalized service. It is proven that my customer service skills go above and beyond in doing what it takes to meet the clients needs. Also, my proficiency with technology and computers allows me to provide an array of services including Data Entry, Customer Service and Virtual Assistance. I have excelled at every job I have had and you will not be disappointed.
Please check Lifetime History not just within 12 months options. Online Virtual Services For IT Solutions Freelance Project Manager in a wide variety of business and online applications. Experienced professional in all aspects of the internet, account and data management. Direct experience with Customer Service, Technical Support, Real Estate, Financial Consulting and Auto Insurance. Interested in early-stage startups as well as companies Âon the bubbleÂ. I would love to help out small companies with managing people and projects especially outsourced projects and staff.
I have a bachelor degree in teaching and has a 10-year experience in corporate offices in call center industry, call monitoring, staffing support, Apple iOS technical support, and validation of charges for billing.
Lois T. OÂConnor 559 Eric Lane Landing, NJ 07850 (H) -- (Cell) -- (Email) -- Self-motivated Business Professional with 25+ years of experience supporting company leaders, managing projects and people, and demonstrating skill in supporting overall business objectives. Proven excellence in communication, multi-tasking; teamwork, process improvement; problem solving, initiative and accountability. Highly organized and effective in building collaborative working relationships with customers, employees, peers, managers and leadership. Customer Service/Retail Sales Skills Bookkeeping Skills HR/Payroll Skills Secretarial/Administrative Support Skills
I've worked for different companies worldwide.
Translator, customers support representative with 3 years experience. I'm acquiring knowledge in risk analysis area, constantly learning, improving English speaking and writing skills.
I am a very dedicated person, a reliable customer service representative and technical support. I love this kind of job and I also love teaching. I am trustworthy and very professional.
A wide-serving agent with extensive experience as Customer Service Representative for a Business Process Outsourcing (BPO) company in Philippines, highly contributing to sales and products promotion and acing call statistics. Trained on basic and standard IT programs and protocols and customer handling and communication, expect a quick operation and conduct and adaptive instinct to serve the job demands and targets. Handled inbound calls from customers mainly assisting on product concerns and troubleshot items if issues occurred. Also handles administrative roles as experienced in office tasks and assisting roles. Skills include data entry, desktop publishing, writing, organizing appointments and transcribing to name a few.
Hi and thank you for taking a look at my Elance profile. I am a reliable, mature, self starter that not only works well as part of a team, but also independently. My former employers would say my strengths are my organizational and problem-solving skills. I am also resourceful, efficient, manage my time well and highly believe in respect and responsibility. I have over 10 years of experience as an administrative assistant in diverse roles often wearing many hats and juggling different tasks, including being a fully active and duly notary. I can do everything from taking your calls, keeping your calendar, creating and maintain spreadsheets, budgets, writing/translating documents, data entry, notarize documents and much more.
I have worked in BPO industry or Call Center industry for 4 years. During those time, I was promoted to various positions such as Training Assistant which mainly to assist Trainers on administrative tasks and Subject Matter expert at the same time. After 1 and 1/2 years, I was promoted to Trainer post which isis considered to be a Supervisory position.. I also have experienced working for Operations as a Team Lead or Operations Supervisor for 5 months. Which gave lots of opportunities to enhance my multitasking ability and be more exposed to the BPO industry.
If you would like high quality work with a fast turnaround for a fair price, contact me. You won't be disappointed. I enjoy my work. I am capable of following strict directions as well as conceptualizing solutions that will work for you. I have an excellent reputation as a hard worker and talented individual & would be happy to make you one of my references by delivering you with my best work.
I have wide knowledge and years of experience in the field of Sales, Customer Service and Collections. I have been working with international call centers for more than 5 years, handling customers in the United States and Australia through email and phone conversation. I've been often a top seller or a consistent seller with the companies that I joined. Combined with years of customer service and collections experience, I am confident that my qualifications and work experiences are relevant to the requirements of the position and I can make significant contributions to the continued success of your organization. I would appreciate the opportunity to discuss with you personally how I can best serve your organization.
Â Meticulous to detail and excellent organizational skills. Â Good experience in areas of design, general office administration, customer service and basic accounting. Â Strong customer/client skills - good communicator and professional demeanor. Â Extremely efficient and reliable. Shows initiative and always motivated. Â Worked with Microsoft Office, Adobe Indesign, Adobe Photoshop, Sage Accounting & Payroll - quick to learn new software. Â Requiring part-time, online work - has an efficient home office setup with fast speed internet. Â Originally from England, UK, now living in the Dominican Republic. British English is first language.
Telemarketing, Customer Service, Data Entry, Computer Skills, Microsoft office. Reliable Honest Professional and dedicated to do any data entry or telemarketing needs.
I am a customer service and data management professional focused on delivering superior quality results. With 10 years of experience in the customer service industry, I can add value to your work with the expertise that I have gained. With Productivity and Quality being the key elements in the service that I render, Customer satisfaction has always been of utmost importance to me. Provide me with an opportunity to render my services which are efficient and cost effective.
A professional with experience providing top notch customer service in an online environment (CHAT and EMAIL) for about 6 years and a Virtual Assistant for more than 2 years now. My goal is to be an effective and efficient remote staff. I am committed in meeting and even exceeding the employers' expectation by completing the task in a timely manner.
10+ years managing accounting functions (full set of accounts), improving business processes and servicing internal and external customers of all levels and functions. 10+ years of experience in studying, working and living in the Northeast US, southern CA and HI in the higher education and property management industries. 5+ years of experience in the trade finance industry in Asia Pacific markets.
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Market Research Surveys, Telemarketing, Toll Free Response, Call Verification.
I aim to establish a long term relationship with my clients by providing quality service and meet every clients standards. I am a full time freelancer that can do a variety of work that involves Customer Support, Data Entry, Web Research, Social Media Marketing and other Administrative related functions. I have worked eBay and Amazon stores, vBulletin Service Provider, Web Hosting Company, and other online stores.
In 8 years of call center experience, Inbound/Outbound for Sales, Customer Service, Collections & Risk Management, I received "Manager's Choice Award & CSAT Rockstar for consistently meeting and exceeding our goal set by the client. Experience in Virtual Assistance, chat/email/phone support, handling tickets, Research, leads verification and data entry using Zendesk, Zoho, Cloudia, Surancebay, Salesforce, Outlook, Fleetmatics, Phonevite, Acceptpay and Google Docs. Inbound/outbound sales to SMB, we offer IT products and services such as software, hardware & peripherals; networking, licensing, build-to-order & technical support services. Inbound customer service & sales for a US financial account. We do hard selling. We sell Credit protection, offer balance transfers and payment processing.
I help my clients / Business owners like you create balance between their time, money and mobility. I am passionate in providing quality service and helping them in achieving success and growth in their businesses in the areas of General Admin, Social Media Marketing, Procurement, and Customer Service. I know for a fact that growing a business isn't easy. The way we do business now as compared to years ago, have necessitated more creative and dynamic ways to reach your target audience. But who has time for that, when keeping one's business afloat and one's financial house in order can prove to be time-consuming & not to mention nerve-wracking? Put your business on the online map! Let us create business milestones together. .
My motto is get it done right the first time. I am known for delivering on deadlines with quality work. I posses exemplary organization skills, type 80 WPM, and a can-do attitude. By choosing me you leverage over ten years of director level corporate experience. Since leaving the corporate world I am working remotely focusing mainly on consulting, customer service, transcription, and SEO/ Web Design.