Providing expert customer service is the one greatest strategy to obtain and retain customers. My management knowledge and experience over the past 7 years are skills I can apply to all of your business and customer service needs. I look forward to working with you and your team. Please let me know if you have a unique or special project and I would be happy to discuss.
I am an experienced customer Service representative for almost ten years now.I handled so many accounts in the past including Citibank,HSBC,Telstra,Verizon,AT&T and Time Warner Cable to name a few. I handled billing and financial concerns as well as technical support.I am very patient and very customer oriented.
Excellent verbal and written communication skills. Experienced in appointment setting and data entry. Customer service oriented. I do very well when it comes to serving people, and seeing to their needs. Types 45-60 words per minute
I have a wealth of experience and strive for great learning opportunities where I can upgrade myself and advance my knowledge. My experiences in customer service and telephone support roles have enhanced my communication skills and ability to work independently. I have proven to be efficient in both environments I have experience as a team manager. As a Team Lead, I have an impeccable track record, playing the roles of facilitator, trainer, coach and evaluator.
I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support and Customer Service.
Over 10+ Years of experience in Customer Service, Marketing, Sales, Retail, Recruitment and training. Looking for jobs in the service industry where I can use my communication and customer service skills and make a difference to the organization. I deliver support service of excellent quality standards meeting all requirements.
Hi I am Martin from the UK. I am committed to getting the job done and achieving a 5 star rating on all work that I carry out. For 12 years I have worked for Insurance Companies and Agents and for the last 6 years I have been working in a local branch of a major UK bank. My strongest skills are Customer Service and Administration. To achieve excellent customer service I believe takes 4 main steps 1)Listen well to to the customers request and confirm that you understand them. 2)Ask questions to show that you are genuinely interested in helping them. 3)Action the request immediately or manage the expectations of the customer to make sure they understand when the request will be completed and make sure any actions are completed. 4)Be professional, polite and understanding at all times. I have been trained and coached by an a fellow customer worker who is well respected and works for some of the top online marketers.
Hello, I have been in the Travel Agency business most of my life, My skills run from Sales, Customer service, bookkeeping, Phones, Collections Personal Assistant for over 50 years, I am an excellent typist, I have ran a Travel Agency for 20 years. 2 businesses that I was a Personal Assistant for over 30 years, & knowing how to balance it with heavy phone work, is a must. I still work full time, teaching at Grace Davis High but as of this year I am ready to retire the 9 to 5 work and thats what brought me to Elance, finding someone that I can use my skills with, but work the hours I want to work.
I am ready to assist you with all your Virtual Assistant needs offering my Administrative Assistant support. I can provide Word Processing and Data Entry, Customer Service or Transcription utilizing my diverse skills and background. I am an active Transcriptionist with experience and this job requires audio-based files to be transcribed to MS Word. During the course of my employ, I have gained the experience necessary to produce accuracy with the required efficiency. Diligence and hard work are work ethics that I live by. Performance is what employers are looking for and this I can deliver because I believe in giving my best and getting the job done. Confidentiality is something I can understand as I am accustomed to working with sensitive information.
I am a very positive person who has worked extensively in the field of customer service and enjoyed it very much. I know I can be an asset to any client that will give me the chance.
Hi my name is Angie Vermillion. I have over 20 yrs in customer service experience and over 12yrs in adminstrative type work. I have worked in hospitals, SNF's, Pharmacies, as well as for DME providers.
I am confident that my experiences in a call center or BPO (Business Process outsourcing) industry - handling customer service and technical support will definitely suite your need for the job. Thank you..
My name is Jessica Hamlin Terry and am looking forward to becoming your virtual assistant soon.Bachlors degree from University of Nebraska. Associates degree from Southeast Community College and currently attending Wright Career College's Business Administration Assocaites degree program. Trustworthy, ethical,deadline oriented go getter with a positive attitude and of service and satisfaction. Being well organized give me the ability to manage multiple simultaneous task: to balance competing priorities and respond quickly to changes and business needs. Proficent in MS Office and Internet reserching. Exceptional communication and listening skills. Problem solver and critical thinker with the ability to adapt to new situations and a desire for continuous growth. Confident, well liked amd respected by customers and vendors, co workers and management and family.
I consider myself as an Experienced Customer Service Specialist because I've been in Customer Service for more than 2 years. I know that it's not that long but years is just a number. We have an extensive training how to handle customer complaints about their products and services and to provide customer satisfaction as well. We've been transitioned from Customer Care and Finance to Tech Support and Retentions, so I already know a lot of stuff when it comes to it. I can also do Admin Tasks since I worked for a Construction Firm and a Family Owned Business before that requires Email Handling, Admin Support, Encoding and respond to correspondence.
The two areas of expertize stem from working in a distribution centre for a major home furnishings and customer service both in Call Centres and work as a home agent. In Customer service area, experienced with handling large amount of customers on a daily basis while maintaining a professional customer service orientated manner. I am an excellent at problem solving and listening skills, as well as providing excellent customer service on a variety of issues as well as excellent organization and time management skills including the ability to set priorities and meet deadlines presented by my supervisor. I have over four years in distribution centre. I was successful at fulfilling the chains store orders. I have successfully trained entry level pickers before being promoted to Inventory Clerk. I acquired excellent knowledge of products and solid background in Microsoft applications. I am extremely reliable and punctual. I acquired the ability to be successful at data entry and very
Not only accounting but I have had my own business with a website and managing that website and products on other auction site. I have done image resizing, descriptions, uploading of pictures, customer service etc associated with handling a website. Being in accounting for over 10 years has enabled me to be an expert in data entry including billing, a/p, a/r up to general ledger. With the accounting expertise, I have had great customer service skills with many different types of customers.
I am a dedicated and a hardworking person who is always keen to details and quality of work is one of my main goals. I had enough experience in a BPO setup who deals with people via email and phone which is why I can multitask and can work at various times throughout the day and I can even work on a graveyard shift as job requires. I am a full time freelancer and available 50+ hours a week for work. I am a self-motivated person and I give my 100% to the job assigned to me. I make sure that the customers I deal with experience an excellent customer service by being knowledgeable and courteous. I make them feel that I am willing to help to the best of my ability and that they are valued. I can also do general office tasks, especially data encoding. I can type with a speed of 38/wpm.
We are a premier provider of outsourcing solutions to clients in UK, USA, Canada, Europe and Australia. We offer high quality staff to provide a wide range of useful services that will benefit businesses from start-ups to SMEs. We started out as a small business helping our clients adapting a matured approach on whatever we do for them. Our aim was to stand out and give our clients a good customer experience. Today, our enthusiasm and commitment is even stronger. Our approach is NOT to over complicate the journey of outsourcing. Being simple is always beautiful! Our Values: Empowerment is the key that flows through our values, work and relationships. By relying on only a few values it makes solving problems easier without having to create a set of rules. Our values shape our processes, methods and culture and play an important role in our success. Our Goal: Our goal is to be the best We believe that you have to think big to rise before you can win the prize.
I have a much experience of customer services, sales and distribution and marketing executive. I am a freelancer for this field.
Hard work pays off!
Native Romanian, with good knowledge of English and German language, 3 years experience in Customer Service environment, plus more than 3 years occasional Customer Service work as a Game operator of a Online Strategy Game. Since 2009, I am working as a freelance translator and interpreter, doing certified translations of Diplomas and Certificates, translations of contracts, CVs, and other types of documents, public service face to face interpreting for different UK agencies in different areas(Yorkshire, Nottinghamshire, West Midlands, Lancashire, Humberside). Occasionally I do data entry jobs like introducing business cards in an Excel file, organizing Invoices and introducing them in an Excel. I do subtitling for a non-governmental organization. I am also tutoring German, English and Romanian for beginners up to intermediate and am volunteering in schools as a Teaching Assistant. I do good quality work and do my best to meet the deadlines.
I worked as a Customer Service Representative(non-voice) with Ameriprise Financial for five years. I handled fraud department, I am the one who was searching or comparing all information of the customer. Recently I worked with Barclaycard UK as a Customer Service Adviser, it is a credit card account. I don't have a work right now so I can assure you that I can concentrate on the task that you will give me. If you grant me the opportunity to work with you, rest assured I can work with minimal or no supervision, meet deadlines, and understand directions in one go.
Result oriented Professional with exposure to Web Design and Development, and other online activities including Social Media Marketing, Internet and email Marketing, Email response handling, customer service and technical support to help increase the individual and organizational revenue potential; seeking assignments in: Web Design & Development Customer Service & Support Email Response Handling, Reputation Management Internet, Email and Social Media Assistance
I am Raffy de Ocampo, graduated Cum Laude from the top university here in the Philippines. I am hardworking. I always go the extra mile for my clients, as I have done in my customer service work before at JP Morgan Chase & Co. I speak and write fluent English. Being a songwriter, my creativity transcends into my work. I just love thinking out of the box.
My name is Nicola Boyle and Im the creator of Business Buddy Ltd and a full time virtual assistant. Over the last 12 years Ive worked for large companies based in the hustle and bustle of London and the positions I have held progressed quickly from administrator to director in both customer and client facing roles. My knowledge and experience has given me an understanding of the importance of creating and maintaining a well-oiled machine when it comes to how a business operates. In order for a business to really succeed, daily demands need to be met, processes need to be put in place and above all the required work needs to be completed accurately and on time. Ive always been very passionate about what I do, especially when it comes to driving business forward through my contributions and solutions. It was this enthusiasm of providing support to a company and watching it grow from nothing but hard work, that lead me to create Business Buddy Ltd.
I am very organized and focused, customer service is my middle name, I have a great telephone and in person voice. I have experience as a Human Resource Manager with a large Hotel corporation. I have my real estate license. I know how to work under pressure to get things done. Answering phones, emailing, data entry etc. I am also very active and involved with outdoor activities and events, I can customize an extraordinary event for you anything from dinner for 2 to a big celebration. I can book travel and schedule for you. Currently working part time for a local Dr. as her Office Manager. I take care of ordering, scheduling, billing, preparing records any daily task required with running an office. Six Sigma training.
I am a highly motivated and organised professional with over 15 years experience in administrative and secretarial support and I am accustomed to working in a high-pressure environment where a high degree of professionalism and confidentiality are essential. I own and operate Virtual Assistant Genie Ltd, a new start-up remote assistance company, and I work as a full-time Virtual Administrative and Lifestyle Support Consultant. I maintain a full working office from my home in Nottingham, England, but because I work virtually, I am able to provide support to clients located anywhere in the world. I provide a tailored to you service, therefore I do not have a set price list. Instead, I offer custom quotes depending on your requirements and circumstances. This way I am able to offer you services that are cost-effective, efficient, that will allow you to be more productive and achieve your personal goals or business objectives. I look forward to speaking to you about your ne
I have been providing Administrative support to many companies (virtually) for the past 15 years. I take great pride in all my work and believe in getting the job done. I go above and beyond for every job I take. I provide the ultimate Customer Service to each and every client. I believe in going above and beyond and making sure each and every customer is beyond satisfied. I am great at up-selling current clients/customers.
I have been with the BPO industry since 2004 handling several types of accounts from customer service, financial service and technical support. I am highly adaptable to any job provided with clear instructions. I am a dedicated worker and highly prioritized on doing the job effectively and efficiently.
I came from a significant background in call center industry: sales and marketing, billing and collections, technical support and customer service. We specialized in helping clients personalize their support for their customers as well as providing additional service such us product improvement and so on. As such we pioneer our company by providing good customer service for us to continue gain the loyalty and attract new customers based on the companies performance, image and customers feedback by either surveys or through word of mouth. My flexibility to work with different type of people which was acquired through my 6 years of experience taking in and doing outbound calls.
17 years expertise in all various of office/assistant work, including data entry, research, fact checking, and various administrative tasks/general office requirements. Skilled in Microsoft Office programs with a specialty in Word and Excel Spreadsheets, and a decent knowledge of computers in general/ I rise so challenges and get into the flow of businesses quickly. During those years of experience in an office setting working as an assistant. I worked with types of data, both confidential and non-confidential, formatting in Microsoft Excel , internet, word processing, virtual assistance, all professional communication (written, email, person-to person), and fact checking. General computer, office, and internet skills, and as I am used to working from home and in fast paced-environments, my time management skills are impeccable. I am extremely detail oriented, and have excellent organizational skills.
To work in a company where I can apply my experience as a customer service representative. To emphasize with customers well. I can apply what I have learned as a Nursing graduate regarding on therapeutic communication. To work in a company where I can increase my knowledge more as a data entrier or as a customer service representative and meet up the desired goals of the employer.
Experience in US Collections (First and Third Party Collections) and Customer Service Proven skills in planning and documentation of computer-based information systems (Systems Analysis and Design) Proficient in writing business correspondence with presentation skills and ability to articulate details Possesses average written and oral communication skills
Synergy Office Services has the expertise, equipment and resources to assist in project management, and a variety of freelance and per project administrative support services via phone, facsimile, email, and the Web. Using the internet, e-mail, real-time online chat, facsimile machine, data storage in a variety of media, and enhanced business telephone service, Synergy Office Services can assist you from its well-equipped, broadband internet-connected business office. We pledge to do our best to provide the assistance you need, to help you succeed.
My several years of experience as a Customer Service Specialist in various international based call centers, taught me to be a skilled professional in various aspects. Furthermore, I am currently an internet shop owner. I do all types of operation such as software and hardware installation, networking, and cashiering. I work well with different people. I am hardworking, quick learner, and goal driven. I am seeking for any opportunity that would continue to sharpen my skills and knowledge, thus facilitating any company their needs and goals.
My aim is to build a strong contractor and employer relationship that could foster trust and efficiency at its best. I am loyal and hardworking. I am very willing to learn and discover new things. I am open minded individual that wishes to look for long term job if needed. I am confident enough that I have the abilities to help my future employers. I have worked as a consultant for AT&T uverse Tier1 support at Sutherland Global Services in Davao City for 6 months. I am a Berlitz passer and highly trained for customer service Representative support. I also had a wide experience doing extensive research. I am well verse of MS Programs and I can do administrative work and reports.
I am a dedicated professional who takes pride in using my customer service and office support skills to delight your customers and make your business shine!!
Second to none customer service experience! Top performing, self motivated business professional with 15+ years customer service, supervisory and management experience in a professional business call center atmosphere. I have exceptional leadership skills with a highly successful track record of motivating teams in achieving corporate objectives, by balancing high customer service expectations while maintaining bottom line results. During my career, I was rapidly promoted and consistently fast tracked in to multiple roles of leadership. My expertise encompasses, Employee Training, Quality Assurance, Coaching and Development, Planning and Organizing, Interviewing, Communications, Decision Making, Negotiations, Customer Service, Analysis and Reporting.
I am highly organised, have excellent customer services skills and work well under pressure. My talent is evaluating problems to come up with action plans for you and your business. If you have a problem, I will find a way to solve it for you. I am extremely resourceful and can often use creative ideas to fulfil requests.
I have over 20 + years of Customer Service, Data Entry, Time management, skills. I have worked in the corporate world for over 20 years dealing with all levels of management and customers. I have experiencing with training and leading over 90 employees, as well call center experience, data tracking and logistic experience. I work hard, have a desire to learn and desire to make any company that hires me successful, as well as myself.
I can be an asset for your business or your company for these reasons: - More than 15 years work experience as personal assistant and executive secretary in multicultural and internationational financial, advertising and publishing companies based in London, UK. -Proficient in customer service, help desk and computer usage. -Good knowledge of : Word, Outlook,Excel, Database. -Attentive to details. Good data entry. -English and Italian knowledge, written and oral Level C2. -German and Portuguese knowledge, written and oral Level B1. -Projects fullfilled in a timely fashion.
I have worked at a debt collection agency since 2007, and have performed customer service at a supermarket for six months prior to that. I'm highly competent at customer relations and sales, possess excellent typing skills, and am perfectly fluent in both English and Spanish. I am a very fast and eager learner, and I would be amenable to expand my horizons into fields such as data entry, translation or copywriting.
I worked in a call center before for 5 years as a customer service representative. I handle Catalog and Customer Service projects for inbound and outbound calls. I decided to resign, stay at home and find a homebased job due to some circumstances and I love having more time with my family. I experienced being a Telemarketer and an Appointment Setter. These jobs polish my accent, communication and listening skills. I love the fact being at home while working. I also have some experiences with being a Virtual Assistant which improves my multitasking abilities. I believe with proper hard work, discipline and flexibility will help me become a successful employee in the company. I assure clients that they can have my full loyalty and effort in order to fulfill my duties and responsibilities.
My name is Martinelli Manalo. I've been in the call center industry for almost two years now. I've handled Australian Telecommunication voice account, US and UK voice and email account and US customer service and technical support account.I was also part of the work force team catering US & UK account.I'm always eager to learn new things. I'm a team player who doesn't mind working on my own. I'm good with prioritization, organizational skills and customer service.
Learning is my passion! I have a solid 4 year experience in the Customer Service Industry, 2 years of which was as a Customer Service Representative until I got promoted a Customer Service Coach. I also have a 2 year experience as a Risk Analyst for an online gambling site. With all the skills and experience I have acquired, I believe there is still so much more to learn. I am very keen to details, tech savvy and have a great passion for learning. I have a typing speed of 40 WPM with 90% accuracy, I also have an intermediate skills in Microsoft Excel, Word and PowerPoint.
I graduated with the degree of Bachelor of Science of Foreign Service major in Diplomacy. I have a strong written and verbal communication skills with a good academic background. I worked with the Real Estate and Call Center Industries in the Philippines. This worked helped me a lot in developing my interpersonal and communication skills and strengthening the other skill set. I also used to handle Computer-Telephone Interface (CTI) and have the ability to be a good listener, compassionate to provide outstanding service to the customers/clients.
I've been in the call center industry for almost 3 years. I build customer satisfaction and loyalty by providing best customer service. I am a fast learner and hardworking person.
BattlePlan Virtual llc is a fully registered, legally incorporated, US based company offering: Virtuosity in customer service/care and relationship management Consummate Professionalism Trustworthiness [Bonded from prior banking work] Top notch Virtual Assistance with "laser-like focus" on client needs I am a highly motivated small business entrepreneur / independent contractor with 20+ years of corporate business experience that spans the skills reflected below. My Resume/CV is available on the Elance site. Much of my 'life's work' as an employee, was performed at a high level [management] in the travel industry [airline]. Upon retiring from the travel industry, I took the next best step for me, in developing BattlePlan Virtual llc. I now contract my skills/expertise/experience to companies with whom I can share a mutually beneficial relationship. If what I have to offer meets your needs, I am interested and excited to partner with you.
I have recently worked in Several Multi-National Comapny as a Data Encoder, Data-Entry, Customer Service Representative both in Voice and Non-Voice account , where my responsibilities included Answering Calls from Customer Offshore, processing order to activate/de-activate modify thier product, also with date entry with a 30WPM.
For the past six years i have developed excellent skills in the BPO industry which includes good customer handling, extraordinary patience and diligence in my work. i also acquired enough knowledge and experience in this field which makes me confident that i can deliver a service better than expected.
I have adequate knowledge of Customer services, being in this field for last 6 years. I have worked for different call centers and performed well with high quality.
I have completed Matric (Grade 12), NQF level 6 in Customer service management, Computer Literacy, NQF level 5 in Sales and Marketing. I am currently working as Financial Advisor at Metropolitan Life.
Brilliant customer care and admin skills, able to work under pressure and multi task.
As a provider, I am focused on surpassing my clients expectations. Therefore, as a customer service representative, my goals are to drive customer satisfaction and ensure one-time resolution. That is, that once I am through speaking to a customer, he is a customer who is satisfied and who, should he call or write again, will do so for a different reason.
I have a wide range of skills honed through the years of experience working for various US, UK and Australian employers. My core services are as follows: Account Management Project Management Data Management Customer Service Sales Writing Web Development SEO Photoshop/CSS/HTML/MS Office I am smart, articulate, tenacious, proactive and personable. If you are looking for someone to represent your brand, I have the voice, wits and talent to make a great and last impression.
Hello, My name is Leslie Ortiz, and I would love to find an opportunity that will allow me to demonstrate that I am a hard working individual who is anxious to increase my knowledge, thereby becoming an important asset to the company.
I am looking for an online home based job. I am a good writer and administrative assistant. I can do customer service and clerical works.
Proficient in typing (65wpm). Strong organization, customer service, Interdepartmental Coordination, planning scheduling and analytical skills. Excellent interpersonal skills, office etiquette and phone manners. Expert in operating systems such as, Microsoft Word, Excel, Powerpoint, Outlook and Access. Remarkable ability to communicate effectively, both orally and in writing.
We understand you and know that you didnt start your business to spend time with intricate and exasperating HR issues, admin & IT issues, issues & processes; instead you want to focus on your true passion grow your business. Thats why we started our business - to use our knowledge and experience to do those things for you as your partner. We are experts in HR consulting, policy & procedure writing, recruitment, job descriptions, automation of HR business processes, content writing, data entry and management, virtual assistance and customer services including management of CRMs, Query responding. Response, Reliability, Accuracy, Quality and Rapport are our main Objectives which we live through. Repeat business is always on our agenda.
My name is Jessica Walters. I am a highly motivated individual that is currently seeking a position that enables me to work from my home. I have worked with FedEx Express most recently and during that time have gained knowledege of the microsoft suite of products. Have also become well versed in various data entry systems in the numerous other tasks I accepted. Have worked hard in every undertaking and if given the opportunity will be happy to prove I am an asset to your corporation.
I am seeking a freelance position in where my educational background and work experience would be mutually beneficial. In addition to possessing a Bachelors Degree in Business Management, I have a strong customer service and accounting background. As a front line office manager, I have extensive experience handling customer and vendor inquiries. I have excellent problem-solving and decision-making skills, and have received recognition for the favorable handling of issues and complaints in my past positions. I enjoy helping people, and by being a self-starter and taking pride in my work, my goal is always to be the best at whatever I do. What makes me a great fit for this position? Having a continued desire to provide high quality service and knowing I can do anything I put my mind to. I have letters of recommendation and recognition, upon request. I hope that you will grant me the opportunity to work for you!
Meant For: ( 1 ) Seeking a position in a company where acquired experience and knowledge can be utilized properly. ( 2 ) Looking for a position in a company where there is enough scope to contribute in the development. ( 3 ) Seeking a job that can provide ample scope to face new challenges. ( 4 ) Seeking for a job in IT industry that can offer a steady growth and new responsibilities. Strength: ( 1 ) Can perform under pressure. ( 2 ) Can execute a task within given time & can easily adept to any new implementation. ( 3 ) Hard Working ( 4 ) Can learn fast from mistakes. ( 5 ) Can utilize available resources efficiently. ( 6 ) Can inspire others to work honestly. Why should I be selected? ( 1 ) Experience as a data entry operator ( 2 ) Enthusiastic and hard worker. ( 3 ) Can execute work efficiently. ( 3 ) Known computer software as well as computer hardware.
I graduated Bachelor of Science in Nursing last 2008. I passed the Board Exam and become a Registered Nurse. I worked as a Staff Nurse in one of the hospital here in Cebu. After two years as a nurse I resigned and worked as a Customer Service Representative in one of the BPO company.
Savvy business professional offering value added services online. Based from Melbourne, Australia, I can meet interest from local clientel or also Internationally. I have varying experiences in both the retail and logistics sector with 10+ years of customer service and problem solving experience. My specialities for Elance are specified as below, but more about my background and skills can be found on my website: http://anthonywarren.info/about/ 6 Main key areas: 1. Travel Planning 2. Photography 3. Event Planning 4. Micosoft Office Suite Applications 5. Customer Service 6. Social Media and Website strategy If you have any questions or seek to utilise my services, feel free to contact me. Due to the time differences, please allow 1-2 business days for a response. - Anth
Dedicated Customer Service Manager with 20+ years of experience in virtual and retail settings with a focus in financial and retail areas. Consistently achieve outstanding customer satisfaction rankings, advancements to the bottom line and turnaround of under-performing operations. Contracted to train two new teams in the areas of Sales, Customer Service and Specialist responsibilities. Created the agendas and training manuals needed to facilitate the training. Worked with Management to ensure successful completion of the training was obtained by both teams. Exceeded the goals of the company for training both teams in the restricted amount of time to meet the required deadline.
I have ALWAYS won numerous awards (if they were given within the company) and am acknowledged by higher management for exceptional work from creating business materials, introducing new business, administrative support, customer service care, and much more through ALL previous employers. I have (as told) have added new simplicity, depth, and money saver ways to the company and every department that I have been given a chance to assist and work with. I hope to be part of your business to help make things easier and perhaps bring new ways to save money if possible, as well as provide you with the skills that I have to offer.
I have been working in the Call Center Industry for 6 years now. Provide customer service with strong inbound and outbound call center experience for Travel and Hospitality using GDS, Have strong interpersonal skills, high level of accuracy and efficiency including ability to develop, offer and execute multiple itinerary and pricing options and handles escalations. Technical resolutions provider for a leading computer and software company. Articulate with excellent verbal and written communication skills. Diplomatically resolve customer complaints and diffuse tension to ensure customer retention.
I am an individual that has provided contracted service for over 4 years in customer service (also in Spanish), sales and marketing, data entry, and online research. I also have a wide range of experience in administrative support.
My target is to find a job that would best fit my credentials. I have extensive experience in Data Entry, Customer Service and Email Support in manufacturing and Business process outsourcing (BPO) paradigms. Currently, my main role is to create and maintain master data in GSAP/Legacy systems ensuring that these data conforms with the global standards and procedures. I have handled process trainings for new hires as well as revisions of work instructions as required by GSAP/non-GSAP roll-in countries. I also function as first point of contact for all requestors with queries to the master data and its functionality. I have high level of focus on work quality/attention to detail and accuracy ensuring excellent results and deliverables on or before the target. I have excellent verbal and written communication skills in English, via email and phone. I provide reliable services and value my clients so you can expect high quality service. I look forward to working with you.
My aspiration is simple; to understand your needs and provide you with the best quality of work, within the time frames that are set out. I have more than 12 years of experience working in various roles and industries, virtually worked for US markets from India & as well as for Indian markets. I am reliable, honest, extremely motivated and I am looking for opportunities that will enable me to develop my skills and build a strong reputation for myself. Professionalism is the foundation of my work philosophy and I will endeavor to apply for roles where I know I am more capable of the tasks required of me and where I will exceed your expectations. While I am new to Elance, I have written & qualified few skills tests. Proficient in internet, office applications, Web Research, Domestic and International Sales, Sourcing, Identifying & Generating the Leads, Customer Service, Account Management, formatting, conversions and Data Entry.
At Magicsolv, we provide wide range of e-services; from custom web design solutions to online marketing fundamentals i.e. web design, virtual assistance, eBay auction support, magento & joomla assistance, graphic design, content writing, data research, data entry services, database scraping, search engine optimization (SEO), pay per click (PPC), accounting, administrative services, bookkeeping, customer care support, word processing services, general & medical video/audio transcription, and amongst others. We are an experienced turn-key web based solutions company, which combines knowledge, experience and talent. Our team consist of some of the very best professionals and they have proved their skills on Elance. We are an already established company in this business since 2002 with a team of 47+ people. Best way to eliminate your doubts is by giving us a chance to work with you.
High Performance is a home-based customer service / support team located in the heart of Metro Manila.
Expecting a good partnership to enhance my skills through projects and tasks assigned and to obtain a position in the Marketing, Blogging, and Telemarketing industry with responsibilities that effectively utilize my communication, managerial, and leadership skills. Please free to contact me should there be anything I can do to help you attain your aspirations.
Hardworking, intelligent, sincere, intuitive and honest. These are all qualities an employer looks for when decided which candidate to hire, and that doesn't change based upon being a brick and mortar location or on-line. As a graduate of Western Illinois University with a BA in Individual studies I exemplify the model of what a self starter and hard worker should be. As a person who is experienced in both general office work, customer service, and sales I have the ability to connect with a wide array of people on various levels. Perhaps, that ability is enhanced by also being a wife and mother of two small children. If you are looking for someone in whom you can place trust and rely on to get the job done, you needn't look any further.
thank you for viewing my profile! I'm a customer service and back office representative in a Business Processing Organization. I specialize quality services with respect and punctuality. I excel working under tight deadlines. I possess self discipline and time management skills necessary to serve as a virtual employee. I can bring value to your company and help to solve customer issues.
Generating new business for you is my main concern, whether it is by providing you with leads or catering to your existing customers, I will provide a dedicated and diligent service to your company. My equipment is fit to do the job. I count with a Vonage account that has unlimited calls to Canada and the US. In this account you can also track the calls that are being made anytime over the internet. Fluent in both English and Spanish you will have an advantage with your customers.
Rate per hour is negotiable, depending on the project and the job offer. I'm a hard working person,well-organized, reliable motivated and maintain a strong inter personal and communication skills. More than six (5) years work experience in Call Center, very much familiar how to deliver an exceptional customer service. I've worked with an international Airline as a Customer Service Associate and with one of the largest bank in United States as a Telephone Banker, so, I'm pretty much aware what customer service is all about.Also I've in an international manpower and recruitment, hospital and pharmacy.
Highly personable Customer Service Professional with over 8 years of experience in customer service and administrative field. An excellent Executive and Administrative Assistant with strong interpersonal and organizational skills with a keen ability to multitask a variety of challenges and responsibilities.
I have a Bachelor's degree in Psychology and over 2 years of experience in this field. Also, I have over 13 years of professional work experience in medical billing and customer service. I have excellent time management and adaptation skills, very organized, and responsible with an attention to detail. Able to work unsupervised or in a team environment. Dedicated to ensuring a high level of customer service at all times, exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people. Able to multitask while remaining professional and courteous in fast-paced dynamic environments . Proficient in MS Office Applications (Word, Excel, PowerPoint) and Internet. Advanced administrative skills; 40 wpm typing, multi-line phone management , planning, organizing and scheduling. Exceptional communication skills in English and Spanish.
Objective: To perform my duties and responsibilities as an effective, productive and efficient representative Experience: Universal Care Agent Boost Mobile Account Customer Service Representative Starhub Telecommunications for Mobile Account Technical Support Representative Sony Account Customer Service Representative Suncellular Account
I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hardwork are some of the traits that I have acquired with almost 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it.
I have years of experience in providing excellent customer service skills to existing and potential customers. I strive to build rapport with each customer on every call representing your company as if it was my own. Please feel free to contact me through Elance to speak about your project and set up an interview
Patricia is a fast and accurate worker at everything she does. She knows MicroSoft Office at an expert level. * Microsoft Office Suite * Real Estate * Writing * Data Entry * Virtual Assistant If you need a job done correctly, then Patricia is the one to help you.
I am an expert in Administration and Customer Service , Data Entry,consuting . I have 6 years of Administrative/Executive Assisting as well as Customer Service experience plus years of Virtual Assisting. I specialize in the order desk,customer support,marketing promotion, real estate, finance, computer,chat server and emailing. I have worked companies money by cross-training departments, streamlining processes, along with my accuracy and quickness . I have maintained tight month-end reports and give businesses the professional demeanor they are looking to obtain. I hold a Bachelor's Degree in Economics and knows what it takes to make you succeed. I am dedicated to excellence towards my clients and take the ache out of headache. I am organized, detailed, accurate, professional, reliable and timely. If you are looking for a top-notch assistant you have visited the right profile.
I provide administrative services incl. spreadsheet designing, data entry and processing and basic (office) writing. I have more than 30 years experience in customer service and support which I gained while employed in both the Packaging and Textile Industries and I availed myself to working under the tight deadlines and strict quality specifications that these industries demanded. I have always communicated with my clients on a personal level as my initial aim is to always gain their confidence while establishing their diverse needs. I have a disciplined approach to the work I do and specialize in ensuring absolute accuracy. I consider the service, dedication and skills that I have developed over the years as the main asset that I can offer to my prospective clients.
I have experience in various fields such as customer service, chat support, and phone jobs. Proficient in customer retention, account and product support, and technical support. I also have 2 years in telemarketing and sales.
A communication graduate with skills in writing, researching and blogging. Internet savvy. Have an experience with customer service/call center industry. My previous role was account receivable management, to be exact, handling billing concerns such as payment and payment arrangement. Bragging aside, I have been Top 13 of the Top 15 customer service for the month of June 2011 in my previous company. I also got a 100% QA for the week of April 24, 2011. I am seeking for a home-based job. I can guarantee you quality work.
Serves customers by providing product and service information, resolving product and service problems, taking good care of the customer in a friendly and professional manner.
To apply my knowledge and skills in the field that is associated with my expertise.Reliable and deadline oriented.willing to be train and competitive.
I am Bomrad Abonado, a law graduate at the University of Iloilo. I worked as a customer service representative for almost a year. I have experience in the field of email support and article writing. I prefer to work online because I can use the time efficiently. I can use my spare time to do what is needed to be done. I can also work on holidays and weekends. I can render overtime if it serves the best interest of my job. My experiences may help your company and I m hoping to work on your company soon. Good day.
Hello, I am a hardworking professional with over 7 years customer service and accounting experience in the Hospitality Industry. I am a quick learner, highly organized, have a can-do attitude, and good at writing/communication.
I am looking to apply my Customer Service Experience and obtain a position as a team-player in a people-oriented organization and enable me to use my strong organizational skills, educational background and ability to work well with people.
I have 7 plus years of experience providing customer service in face to face and call center settings. I have experience in both inbound and outbound calling. I have spent the last ten years focusing on inbound sales and orders. Outbound leads generating, and retention. I have open availability and I have a flexible scheduled. I am outgoing, fun to be around, motivated and willing to learn new things and work hard. I have great computer and people skills. I am a fast learner, who has a very good work ethic
I have almost 10 years of Call Center background. I worked with one of the leading Credit Card companies in the US as a Customer Service representative for 2 years responsible for accuracy and timeliness of reports, resolution of problems, handling disputes, contact with customers or merchants as needed, tracking and processing of orders. I also worked for one of the leading internet provider in the US as Quality Specialist then got promoted as Operations Supervisor for Tech Support account for 8 years. I have a good command of the English language, works fast, efficient and reliable. I am good with MS Office applications such as, MS Excel 2007, MS Word 2007 and Outlook 2007. I provide timely, professional, quality output geared to exceed expectations. I seek to establish happy clients and long-term results.
Getting a job is a commitment to God, to the client-employer, and also to myself. I am hardworking, diligent, pays attention to details, works with enthusiasm and has a good heart.
With the potential experience in the field of customer service for more than 5 + years I have the ability to meet the satisfaction of the customers need.The enhanced knowledge of the quality management supports me to establish the quality control towards the work.The etiquette of the phone support and the chat& e-mail support helps to narrow the issues of the customers and makes them satisfied with the solutions.
If will be asked why should you hire me? I would say my work experiences are sufficient enough to portray the job's description but I never considered learning as the end but a start instead.
I am experienced customer service executive, data entry clerk. I have knowledge in using Microsoft Office application such as Word, Excel, PowerPoint, Publisher,Outlook,Internet. I used to work in a an online gaming company that offer game currency for customer all around the world (Handle inbound and outbound calls by customer, engage in Live Chats to answer customer inquiry, reply email from customer about the company's services)
Have good communication skills,self - oriented, excellent customer service and technical resolutions.Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.Answers inquiries by clarifying desired information; researching, locating, and providing information.Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.Provides technical support to users by researching and answering questions; troubleshooting problems; maintaining workstation and LAN performance.Establishes voice and data networks by programming features; establishing interfaces and integrations; following industry standards; activating remote access tools
I have been a stay home mom and student for the past 9 years and now that my boys are both in school full time I am ready to go back to work. I have over 15 years of customer service and computer skills. I have a private home office and a phone line that can be used for inbound and outbound calling. Whether you looking for a full time dedicated assistant or have a project to complete I will get the job done quickly and accurately. I have posted my resume along with professional and personal references. Customer references are also available upon request.