Hi There! I've had over 10 years of experience in the IT industry, providing Technical Support, product training, and customer service to customers in virtually all sectors- Residential/Retail, Small & Large Business/Enterprise and Government/Military Defense. IT Credentials to my name include CompTIA A+ and Microsoft MOUS certification, of which I obtained from attending St.Lawrence College in Kingston, Ontario Canada. My strengths and skill-sets are very versatile, with an equal focus towards customer relations/service, and IT/technical knowledge. When i'm assigned to a task, I am personally committed to it, and will dedicate myself to it until the job is done- with no less than a satisfactory resolution as the eventual outcome, if is within possible reach. My product training and Technical Support experience has also taught me resourcefulness, patience and understanding- no matter my Client's learning style or pace.
After working as a nurse for 10 years and in the mining industry for 4 years I have a diverse skill set. My business as a Personal Concierge is to help people get all the jobs done that they need to do in the shortest amount of time. Think of it as a virtual PA (Personal Assistant). I enjoy a challenge and expanding my knowledge along with enjoying life.
Inbound and Outbound Telemarketer, Supply Chain Advocate, Order to Cash (O2C) and Purchase to Pay (P2P) Management. I have been working in several multi-national companies and industries in the Philippines covering several functions of Supply Chain. Through the experience and training, I have gained a solid experience in planning projects, supply and demand management, spend analysis, strategic sourcing, with milestones and metrics, development and management.
I have a solid background in Customer Service. I have worked with one of the largest Bank in the world, JP Morgan Chase Bank and HSBC. I have a very good negotiation skills in terms of payment and collecting debts.
For the past seven years I have spent my career on a Business Process Outsourcing specializing in Technical Support (e.g. Internet Connectivity, Software and Programming, Telephony and Cable, Products Specs and Support), I started as a humble Technical Support agent until my career path opened up for me to grow, and level up to a Product Trainer and later on as a Team Supervisor. I have spent thousands of hours on phone interactions with US, UK and Australian customers, helping them out with technical concerns, customer retention and escalation, thus it greatly helps my skills not only by providing Technical Solution but as well 100% customer service and satisfaction. Since I opt to leave the corporate world and start anew, along with me is my skills, learning and experience gained throughout the years I have been in the BPO industry as a Technical Support Rep.
Experienced office professional seeking an administrative assistant position in a challenging environment where she can utilize her extensive office experience Over 10 years of experience providing administrative and secretarial support in various types of industries. Proficient in a wide range of computer software and applications. An effective communicator and well developed customer service skills.
I am a disciplined self-starter. I have two years experience as an Administrative Assistant for an Attorney. I worked in health care for six years, and retail for three years. I have great customer service skills and love to help others.
I had been a Supervisor in a Call Center environment for one (1) year and have gained enough experience doing data analysis, call calibration, agent coaching and handling escalations in that short period of time. My experience as Customer Service Representative played an important role to get me prepared doing not only supervisory role but more on doing Administrative tasks. Previously, I was given the opportunity to experience handling Human Resource-related tasks. I am currently working as Customer Service Officer and using SAP intensively for this function. I was cross-trained to handle Logistics-related matters as well. My background includes more than 6 years of service with experience in: Â Customer Service (both inbound and outbound calls); Â Invoice and Account Statement preparation (Proforma and Credit Notes); Â Escalations and call calibration; Â Sales & Logistics; Â Accounts Payable and Receivables; Â Human Resource spectrum
Im a hard working invidual. Very persistent, kind, friendly,polite. Im currently working as a Technical Support Representative, providing support to customers with their LCD Tvs,Blu ray players, Dvd Recorders and last but not least IP Cameras where i assist cust to setup their cameras on their network locally or globally etc.
I am a hard-working, creative, self-starter with excellent knowledge of business and finance field. I have excellent oral and written communication skills along with over 4 years of experience in finance, customer service and data entry field, I am looking forward towards utilizing my knowledge and experience in lancing field.
I have demonstrated proficiency in all core office administration functions, including document preparation, internal/external communications, data and records management, meeting scheduling, and task prioritization. In short, I can manage an office without supervision, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters. I am very experienced with MicroSoft Office software such as Word, Excel, Outlook, and Powerpoint. I am customer service oriented and a people's person.
I am a graduate of Bachelor of Science in Computer science at Caraga State University, Butuan City Philippines. On my schooling I was focused on Programming on different languages. Before graduating I had my On Job Training in a government agency and was tasked to do data entry, from the hard copies of land titles to their newly developed system. Now I am currently employed to Philcopy corporation as a customer service representative, tasked on checking email, answering service calls(client complaints), account receivable collections, petty cash custodian, warehouse custodian, in charge to do sales invoice and other documentations. Hence, I am well oriented on data processing & with computer knowledge.
I have been in the customer service field for 10 years. Mostly for the Airline industry. I have gained knowledge in using Adobe and Microsoft excel through my years of working. I am seeking opportunities to be able to build my learning capacity in order for me to excel and broaden the abilities that I am capable of.
Over the last years of experience, I can say that i became what it is to be a great telemarketer and a leader. I have acquired skills through dialing different campaigns and handling a team. I can do both inbound and outbound accounts. I would like to work in a company where my skills can be utilized.
Hi there! My name is Maureen and I am a creative, detail-oriented people person based out of Los Angeles. My strengths are in both working in person with teaching, lectures, orientations and training, as well as online assistance and management in social media, community management, copywriting, and customer support. My varied background includes theatre, autism advocacy, study abroad programs, international students and student housing, singing, marketing, group and project management, sales, public speaking, client services, and much more! Overall, I love helping great businesses to be successful. I look forward to helping you streamline your systems and reach your goals!
For 6 years I have worked closely and have grown with a computer repair business. Through the years I have learned how to complete many tasks and assignments in a timely and efficient manner. I have a great amount of experience in computer input skills, organization, and customer service. There isn't a task to big or too small that I can not handle. I am looking to grow with a company and gain more experience to add to my resume.
Office assistant and Customer Service Supervisor with excellent people skills and experience. Able to work cooperatively and problem-solve in a high-stress setting both at physical locations and telecommuting. Capable of multitasking and taking on a variety of work assignments. Successful experience in multiple settings and administrative procedures and practices; including training, data management, mass mailing, accounting, and information technologies. Experienced with Windows (2000, XP, Vista, Windows 7) and with Mac OS, and multiple software packages, including Microsoft Office, Adobe, Hootsuite, Quickbooks, and time management programs like Zendesk and Autotask.
Time is money: let me save you both! With over 18 years of office experience, you can rest assured that I will handle your job with precision and thoughtfulness.
Over 15 years of strong customer service and data entry experience working in air transportation setting as office Supervisor as well as 13 years experience as a personal assistant/ administrative assistant. I am a " no nonsense " type of person, that doesn't mind the long hours. On a personal and professional level, I am a hard worker, problem solver who enjoys building relationships, has attention for detail and is discreet with confidentiality issues.
I have had over 90 hours of customer service training, along with my many years of on the job training dealing directly with the customer.ÃÂ I have come to model my customer service off an: "I care, I can do, and will do" attitude.ÃÂ I love being able to help people and attend to what they need so they can get their job accomplished.ÃÂ When I see and feel that their job has been fully accomplished then I feel like my job has been completed.ÃÂ I donÃ¢ÂÂt let myself have that level of satisfaction until I am certain I have assisted as best as I can.ÃÂ I have learned over the years working that I thrive in a fast paced, high pressure atmosphere.ÃÂ In my time as a supervisor there were many times I was the only management for the whole day, so, I had to prioritize things I need to get done.ÃÂ May it be; payroll, conference calls, inventory, call back sales leads, and training.ÃÂ I am certified in the use of MS Word, Excel, PowerPoint, and can type 62 WPM.ÃÂ Below are
My name is Amanda Gore, I enjoy meeting new people and learning new things. I am working on my four year degree in Nutrition and working toward a career as a Registered Dietician. I have several years of experience in customer service and hospitality. I am always motivated, goal-orientated, and a good team-player. Compared to others, I am known to be more professional, reliable, and dedicated. New opportunities are intriguing... don't be afraid to contact me!
I have worked in data entry and administration for several years now, working with customers on a daily basis. Experienced web researcher with great knowledge in MS Office, especially MS Excel. Well-rounded, organized, and motivated freelancer. HIGHLIGHTS OF QUALIFICATIONS Â Over 5+ years of office administration and customer service experience Â Excellent listening, verbal and written communication skills in English and French Â Strong organizational and customer service skills in a challenging environment Â Solid background in using analytical and problem solving skills Â Proven attention to detail, ability to multitask and to take initiative Â Work well independently under pressure with minimum supervision and as a team member with sensitivity to different cultures and respect Â Familiar with business software applications, advanced skills in Microsoft Office
I have been working as a customer support for 7 years. I started as tier 1 customer service agent then became part of the escalation team who handles supervisorÂs calls and chronic callers. After few years I got promoted as a Team coach. The reason why I am in this business for so long and still wanting for more years because I enjoy connecting to people. I always have the passion in the field of hospitality and customer service, and am positive that I will be a valuable addition in your team. I am proud to say i have achieved and mastered the skills of a customer service, the patience and attentiveness, tenacity, to use positive language, clear communication skills, goal oriented and willingness to learn. I am confident that I am a direct match to the job. I am hoping that you will give me the chance to show what I've got what I can offer. Thank you.
10 years experience in customer service including administrative support, marketing, writing, ad-hoc reporting, government and non-profit finance. Professionalism and integrity are most important to me when completing any task. My art background lends itself to all things creative, yet I also have had professional success in ad-hoc reporting,grants management and content editing due to my excellent attention to detail. I take an individualized approach to every project and customer.
A twenty year veteran of the social service and non-profit industries, my range of expertise includes community mobilization, event coordination, social outreach and education. I possess excellent customer service, interpersonal communication skills and administrative experience with social media, website platform maintenance (Weebly, Wix, Salesforce), and promotional design. I am a highly organized and detailed oriented professional, who can meet deadlines, is willing to learn and is not afraid to ask questions.
I worked in Teletech (Healthcare account). As a customer service representative, I describe the benefits and coverage associated with different types of health care plans and describe exclusions and non-covered treatment. Responding to provider inquiries and resoving their concern is one of my goals. I investigate, anayze and resolve issues to achieve customer satisfaction. I maintain complete and accurate documention of all interactions, demonstrate responsiveness and a sense of urgency when dealing with customers.
I am looking for a part time/long term and stable job where I cannot only share my skills and experience but also to improve the status of your company/business. I am a graduate of BS Information Technology. I was a call center agent for 2 years handling technical support account for a year and customer service for a year as well. I can do multi-tasking. I am good with MS Office and typing jobs. I can also do some data research. I can do my job in a timely manner.
Hi, I am Tanner Millican, and I hope to provide you online administrative support. With over a year of working in a large scale mortgage office, I have experience with a wide range of duties. I am very comfortable with typing and the Microsoft Office Suite of programs. I have also worked for a bank and a tax office. I have experience verifying paper work, checking documents for regulations, typing, transcribing, and customer service in person and over the phone. I hope that my skills can help your business!
Customer Service experience, translation, medical billing and coding.Experience of more than 5 years and in-depth knowledge of medical insurance claims procedures and documents. And also throughout knowledge of medical billing procedures, insurance claims etc. with the exceptionally good communication skills both verbally and written. Detail oriented quality focused professional trained in medical administrative support. Successful track record of handling complicated assignments and administrative/clerical requests. Highly experienced in posting deposits / payments and reconciling accounts with a high degree of accuracy. Offer solid foundation in software applications, database management, and data entry. Proven ability to readily master new technology. Dedicated to maintaining strict patient confidentiality.
Over the last 3 year. I have been working with call center and software house and there head offices are in UK, USA, Canada & AUS. I had a very good command on English language and some accent also, I joined Odesk looking forward to amused you from my skills. My services: Customer Services support inbound/outbound B2B marketing Selling B2B/B2C Queries handling Help desk support Personal assistant
I have extensive customer service, administration, and managerial experience.
Over the past 5 years, I had my experienced as Customer Service Representative, Sales Representative and as a Collector. I was able to handle accounts in Metro PCS where we deal with any mobile queries, may it be a sale, phone bills and troubleshooting. I was also able to worked with Capital One (1st Party Collections ) and Portfolio Recovery Associates (3rd Party Collections) as a Collector where we managed to collect credit card bills, utility bills, etc., as well as to process customers payments using their debit card or checking account. Then, I was able to worked as Sales Representative holding Medical Accounts where we sell diabetic products. With all of these, I believe that I have the capacity to handle any type of accounts.
I have a Bachelor of Commerce degree with a specialization in Marketing. I have work experience in different organizations making me knowledgeable and quick to pick up new skills. I pay attention to detail and have great customer service skills.
A human resources professional, expert in occupational safety and health, an excellent communicator,a persistent and consistent individual who is committed to continuous improvement and continuous learning. Experience in customer service where conflict resolution and team co-operation is important in order to achieve organizational and personal goals.
Thank you for stopping by on my profile! I'm one of the Top 5% successful freelancers in Odesk with credible work history and professionalism towards work. I make sure to deliver quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier/scanner/fax, and color printer. I also became a Customer Service Representative for 2 years here in the Philippines dealing with large companies around the world and has advanced knowledge on Internet, CRM and Microsoft office tools. Expertise: Basic Admin Skills Data Entry E-Commerce Advance Web Research Wordpress Lead Generation Rest assured, I can take care of all of your needs in the areas of email support, email marketing, website sales and order processing.
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right right service professional to represent you when assisting your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them accordingly to improving their people skills.
Have 12 years experience along with marketing and sales. I am efficient, accurate and honest. Skills - Excel - Power Point - Microsoft Word - Publisher - Outlook - Mail Merge - Data Entry - 10 key proficient - Customer service experience - Strong analytical and organizational skills.
Dorcas' Helping Hands is that Premier Virtual Business Solution that you've been looking for. Let us help relieve the day to day pressures of getting projects done on time. Owner-Operator Adrienne Brown has over 25 years of administrative experience to but your mind at ease and free you up to do things you enjoy.
Exposure to service industry for 6 years has enlightened me with the opportunity to learn and competently thrive to excel.
I am a hardworker. I have customer service experience and skills, advertising skills, and I can type fast. I know the computer well, data entry, microsoft. I am a stay at home Mom who is available 24-7. I'm a dedicated worker. My skills vary from, typing, computer, advertising, phone etiquette, clerical, administration, and writing.
I have over 30 years of experience in customer service, data entry and research.
Excellent customer service, type 30 wpm, 10 key by touch, multi-phone line operator, call center environment, PC literate, Internet, Microsoft Office proficient (Word, Excel and Outlook), general office duties, multitask abilities, creative, time management and organizational skills, team player, leadership skills, strong oral and written communications skills, and CPR/First Aid certified.
Self motivated in office skills such as organizing, fillings, processing etc. Can do Multi-task works. Diverse experience servicing in computer, communications and printing fields. Reliable, hard working, and dedicated team player who works well under pressure and with minimum supervision. Customer oriented and problem solver with an ability to adapt to new situations.
Administrative professional with strong attention to detail. I have 7+ years of experience performing administrative, transcription, human resources, accounting, customer service, data entry and payroll duties. Excellent spelling, grammar and proofreading skills.
I am a graduate of University of Santo Tomas with a degree in Bachelor of Science in Accountancy. I have more than 5 years of work experience, I've been working since January 2008 and have been with 2 companies that provides excellent service and promotes topnotch performance. I have work with companies that serves UK and US based customer.I have outstanding communication skills, interpersonal skills, friendly and professional demeanor, the ability to multi - task and complete assignments on time, I am hardworking and can work under pressure and with minimal supervision. I am keen to details, capable of managing others with superior organizational skills. I am highly knowledgeable with both hardware and software, an advance knowledge in MS office and I am a fast learner.
Over the past two years i have worked as an Administrative Support Professional offering versatile technical skills and proficiency in Microsoft Office programs.I also have in-depth knowledge of computer software and also call center operations gained through working as a Technical Support Team Manager and a Customer Service Representative at both Xerox (Jamaica) and Digicel (Jamaica) respectively. I am seeking opportunities in office administration, Call Center Assistance, Help Desk Support and Word Processing.
I worked as a Customer Service Representative processing payments and basic customer service for the company in regards to collection accounts and monthly bills payment for utility companies. I am well trained with multi-tasking and has great verbal and written English communication skills.
14+ years of experience in project management and program delivery, Familiar with the processes in global MNC companies and similar environments. Experience in handling wide array of activities in tools like Microsoft Excel, Word, Power Point, Outlook and other familiar software. Spearheaded process improvements on quality and faster turnaround.
I have been in the call center industry for nearly 8 years now. Being in this kind of profession, taught me skills on achieving targeted metrics in various accounts like sales and customer service. Along with it comes the qualities I have acquired the most such as patience, perseverance and great responsibility. I have developed great familiarity with client, customer and agent principles, and have progressed a lot in producing good and efficient results. I have been striving for better opportunities which would further enhance my talents, knowledge and expertise.
Need Administrative Support? My services are available. I specialize in administrative tasks. I enjoy working with a team and dealing with different clients. I also love taking on challenges and learning new skills. Its not just about the money..its also about the experience.
I would like to have an online job that would require me to do data entry in either MS Excel or Word or in a database platform like MS Access. I have been working in a government office with 12 years experience and my expertise in those areas are very important in finding relevant jobs online. In my 12 years working in a government owned and controlled corporation, I have done some simple databases in MS Access format that had helped my colleagues simplify their work. I am also an expert when it comes to Microsoft Office applications like Excel, Word and Powerpoint. I am also using Pro Show software in doing video presentations for the office during anniversaries. Now I am learning how to use Adobe Photoshop. I am an internet savvy person and a blogger too.
Gregory is a graduate of Florida International University with a Bachelors degree in Business Administration with a major in Marketing. He has experience in Customer Service, developing and executing Online Marketing Strategies & Project Management. He brings the experience of leading complex projects from start to finish, managing employees & customers. Taking office morale & customer satisfaction to new heights. His qualifications include: Â· Experience developing & executing Online/Direct/B2B Marketing Strategies Â· Experience in Project Management Â· Experience in Customer Service & Customer Management His professionalism, personal presentation, work ethic and strong interpersonal and communication skills have contributed to his success. Skills, Experience & Attributes: Marketing; Customer Service; Project Management; CRM & CMS Software; Strong MS Office Skills; SEO Skills; Basic Photoshop Skills; Detail oriented; Self-starter; Professional; Creative; Organized; Comfo
With 7 years of Experience in Data Processing services and Customer Service with good track record. Presently doing Medical Transcription work for 2 years now. I am willing to show my positive attitude in proving myself equal to the tasks given to me. I will maintain quality of work and stick to the given time frame.
I worked for (1) One year as a Customer Service Associate at a well-renowned BPO Company here in the Philippines. I was responsible for taking in calls, assisted and explained the bill, made sure that any information regarding the account is correct and accurate, handled calls professionally, efficiently and effectively and gave that personal touch in giving the best Customer Care Experience to customers which resulted in customer satisfaction. As a Freelance Designer/Artist/Entrepreneur, I was in charge of designing, drafting & supervisory works for a construction firm. Created original artworks as resident artist for a bag company that supports a green environment and as an entrepreneur I have ventured into bottled products and embroidery which I make myself. I have simple views in life. Career goal is to continue to learn and grow in whatever field of work I am in.
I have a background in administration and customer service. I have a high level of knowledge in Microsoft Office, and have skills in professional writing. I am currently undertaking a degree in Business Studies, one of the modules I have recently completed is writing for Business.
I have extensive administrative, computer skills and customer service experience and I enjoy working with people. I am industrious and have a serious work ethic. I know I would be an asset to your organization.
Directly Manage CSRÂs, ensuring all incoming calls answered within service levels. Manage daily call center activities for inbound utility call center. ÂMonitored phone queueÂs and agent adherence (Verint, Avaya, Impact 360, Genesys-Oracle, SAP, WFM) ÂDeveloped collection/fraud investigation department for online wagering company, both process and policy including FACTA and S.A.R training ÂCollaborated with IT team to develop analytical program for fraud detection/loss prevention ÂLead development and deployment of advanced interactive analytical program to bring both time saving, and cost saving to company ÂDetermined process and policy across the call center, Including issuing credit to customers ÂCertified in Genesis Work Force Management software configuration and scheduling. ÂStaffing, scheduling, performance management, manage agentÂs productivity and quality, evaluations, call reviews, coaching ÂTraining and mentoring, ÂCreate Quality Assurance definitions
I am highly detail orientated Have excellent customer service High Knowledge of Microsoft Office Suite Excellent time management Energetic, hardworking and reliable
I have an AAS in Administrative Professionalism, a one year certificate in Legal Office Assisting, and a one year certificate in Office Software Specialist. My work history includes customer service positions, food service, as well as legal administrative assistant intern. Through this experience I have become a proficient typist, mastered the use of the MS Office for Business Software Suite, Adobe, Intuit Quickbooks, transcription, and a wide range of computer search tools. I pride myself in working quickly and accurately with excellent communication skills to ensure I put out high quality documents and work products. I have always been a self starter with great time management and the ability to work well under pressure with little or no supervision. While earning my degree I completed my internship with the Federal Public Defenders office as a legal admin and had taken the majority of my business, software, and legal courses online enabling me to fine tune these skills.
Hello, I am 24 years old male from Vilnius, Lithuania, I have Bachelors degree in management and marketing from university of Hull in Great Britain. I was working in such banks like Barclays and Lloyds Tsb as Customer service manager and administrator. I am expierenced in both HR and IT related fields. Also I have done some data entry, design and writting works. I am reliable, trusthworthy, hard working freelancer, Hire me and use my expierence for you.
3729 NTH 17TH ST Philadelphia, PA 19140 Dear Employers: I am interested in exploring career opportunities as Customer Service Rep. with your company, and therefore enclosed my resume for review and consideration. If you are in the market for results-oriented professional for your company, I would encourage you to consider my credentials. As my resume indicates, I have 8 years experience in Customer Service. My day to day output reflects a high level of motivation, efficiency and ability to meet any objective. I have a proven ability to troubleshoot, perform under minimum amount of supervision, and demonstrative a high degree of initiative and good judgment. I am interested in interviewing with someone from your company. I can be reached at -- or -- to arrangea date and time for interview. Sincerely, Terry House
I am a 10 year MSW with superior counseling, assessment, and project management experience. Hospice, substance abuse, juvenile justice, and children and family specializations. Highly organized with excellent communication skills. Previous community organizing skills in labor, education, and politics. Cold calling, phone banking, and volunteer recruitment and training capabilities. Bon vivant that lived and worked in the UK for 5 years, with valid passport and current CA driver's license. Freedom to plan and execute advance and last minute travel, including booking flights, lodging, and courier arrangements. New home or office set up. Previous recruitment and pay roll experience. MS Office skills. If you need it done, I will do it. My method will be fast, cost effective, and done with a unparalleled finesse. When you are happy it shows. Please allow me to help you grow your business and get in touch with your joie de vivre!
Highly experienced professional trainer in software use, business communication, interpersonal communication, and career development. Excellent skills in classroom management, office management, office work, receptionist duties, customer service, MS Office, electronic file management, and meeting planning. Check out new business venture at http://virtualassist100.wix.com/virtualassist100
I took up BS Computer Science in college and pursued my career in a Business Process Outsourcing (BPO) company. I've been a Customer Service Representative handling e-mail support, phone support for both inbound and outbound calls and data entry jobs. I've also handled Technical Support post responsible for troubleshooting errors in installing a US Accounting Software. Up-selling or offering software upgrades is also part of it. Having these experiences, I was able to gain my confidence in giving the customer a high quality of support and taking accountability on every issue that I am handling. I maybe new here in Elance, but I am confident that being an action-oriented, detail-oriented and a passionate person, we can finish your goal on time and accurately. I'm very excited to offer my services to you and am willing to learn new things to contribute to your company.
Bachelor of Law, class of 2014. Besides the work I've done as a translator, I've also had the chance to develop my analytical skills through working on several student-related projects and a few NGO's, and being an active member of the biggest student organization in the world, AIESEC. During my college years I have participated in several Model United Nations conferences and worked in Sales & Marketing for a Groupon-clone company. It has helped me expand my abilities and advance my awareness of the work environment, and aided me in becoming a punctual, organized and resourceful employee.
i am struggling in my life to find the success,and the exploring the ways that should lead to my Destination.At right this second i am doing the same thing. I really don't know Where this gonna take me.But still i have a hope and feeling happy that i am trying to explore a new thing. I can only assure you that to me "No job is Small or Big" I will be flexible doing anything that comes under my circumstances..
I have a wide variety of experience, ranging from food and customer service to administrative work. I am highly motivated and a very hard worker. Always looking for bigger and better things!
I've started working at the age of 13 at f & b outlets as cashier.(customer service) Then slowly I started working as admin & accounts assistant which is handling administrative work as well as calculating taxes returns . Soon I began working as administrative assistant doing mostly data entry as well as receptionist job.And subsequently I become a personal assistant to my lady boss in a dance school..Overseeing all her personal & corporate accounts. Data entry as well as Accounts book keeping before handling to an auditor every year. I have a total of 5 years administrative experience. Currently I am a stay at home mum and usually have free time during morning hours(Singapore time)..
I have years of administrative and customer service experience within the higher education, legal, and nonprofit fields. I combine my technical knowledge, administrative experience, and customer service know how to complete tasks efficiently and thoroughly.
I am a unique assistant because of my diverse skills ranging from payroll and office work to starting my own online shop on Etsy. I began my career as customer service representative assisting clients with payroll questions and online navigation. After working in a larger call center and then smaller offices my experience includes data entry, customer service, general office duties, payroll processing, and assisting management . In 2007 I took some time off to begin a family and now work at home selling products on Etsy. I am experienced in Etsy selling, creating listings, and optimizing photos. I would like to be able to assist you with whatever tasks you need in an organized and time efficient manner.
Worked with Fortune 500 Companies and Multinational Companies across the globe to transform their CS Teams on contractual basis. Managing the project, deliver quality work, on time and in budget is one of our key factors.
- Fast, sharp, perfect work; finely detailed and error free; - Rhodes, Gates and Marshall Scholar Nominee; - Full merit scholar for undergraduate and graduate studies; - Cast by Academy Award, Pulitzer and Tony Awardees / Nominees in significant roles; - Punctual professional with a sense of humor to boot; - Resume: http://bit.ly/Ron-Resume
A client relations manager with extensive expertise in delivering service excellence, communicating product knowledge and developing collaborative teams. Most recently my focus has been on the hospitality and leisure sectors; formally in distribution and logistics. Using my professional integrity I nurture customer loyalty and balance a results-oriented ethic with an inexhaustible sense of humour. Passionate about continuous self improvement, education and networking
I have a very diverse background and a variety of interests. My heart lies within the fashion industry and I would love to be alligned with a company that is focused on trends in fashion and lifestyle. I hold two degrees in Management (BSM) and Fashion Marketing (AASB) with the hopes of expanding my horizons in the next 2 years. I am most interested in buying, planning, merchandising, styling, administration, and marketing. Specialties: organizational management, branding and identiy, negotiation, customer service
Call Center Training Professional with a proven track record to enhance Customer Experience; recognized for improving Performance Management within all lines of business (Retention, Sales, Sales Support, and Movers). Demonstrated Change Management within the organization to meet company goals, rules, and objectives. Skills include: Ã¢ÂÂ¢ Training Department Development Ã¢ÂÂ¢ Change Management Ã¢ÂÂ¢ Instructional Design Ã¢ÂÂ¢ Training Strategy & Execution Ã¢ÂÂ¢ Leadership Training Ã¢ÂÂ¢ Sales, Service, and Support Training Ã¢ÂÂ¢ Project Management Budget planning experience Coaching and Development Classroom Facilitation Refresher Training to increase production Specialties: Project Management Customer Service Sales Training Negotiations Classroom Facilitation Budget Planning Training and Development Conflict Management Risk Analysis Public Speaking / Presentation
I have worked in a Call Center for nearly 11 years. I have started as a customer service representative for a US telephone company. I handled billing and service related issues. I later moved to a different account (Technical Support desk for a US based broadband service) as a Quality Assurance Specialist. My main task was to listen to calls ensuring the service quality of our frontline representatives. Within the same year, i was promoted as a team supervisor handling 15 agents. I was responsible in creating action plÃ ns to ensure their improvement performance, deep dive analysis on failed customer satisfaction surveys, creating modules to elevate the quality of training based on the demands of customers. After four years, I was promoted as a manager handling quality and operations. My main task was to ensure high performance within the account. But alongside with that, I was also responsible with client communication, business planning, and workforce management.
Background: Iowa State Gymnast, graduated with a nutrition and dietetics degree in 2011 and after doing an internship and following a few dietitians decided that wasn't for me at the time. So, throughout school I taught gymnastics and i countinue to do that today. Not only do I coach but I do run the gym as well. I mainly do all office with including dealing with all customers, phone calls, billing, hiring and firing, schedules etc. We are a successful gymnastics gym and have grown emencly in the last two years. I do work from home most days until 2:30. I am looking for another job that I can do from home. I am a well educated, caring, helpful, work enthusiast, that is very good with people, time management and proficient in many areas.
Dependable, Self Assured, Reliable and energetic woman with many years of experience. Works with no supervision and always enjoys new challenges. A dedicated employee whom thrives on being someone that a company can depend on to get the job done. Customer Service problem solver.
While employed at the organizations listed,I have worked as a Human Resource Specialist, Data Entry operator, Secretary and Personal Assistant I carried out particular duties such as: organizing the filing system, operating the telephone assisting clients with detailed information about the organization, creating a user friendly database, developing diverse documents using Microsoft Word, Maintained and strengthened a large portfolio of clients.I have great organizational skills and familiarity with general purpose software such as Spreadsheet and Database.
Accomplished, motivated and dedicated leader and professional with a proven track record offering broad experience in project management, recruiting, training, event planning, customer service and administrative support.
I'm Shenalyn J. Guerrero. 24 years of age. I've been with the BPO for 3 years already. First BPO is with Teletech for Australian "TELSTRA" Account asTechnical Support Associate. I handled 7 skills for adsl,wireless,cable,billing/activation and sort of being a sales rep for our premiuim support. I also work with Convergys for Australian "OPTUS" Account as Customer Service Associate. We handled both residential and business customer. We help them to understood their bills, ptp, sort of selling bundled account. Last BPO that i worked with is Concentrix for Canadian and US "HTC" Account as Technical Support Associate and WEP Apprentice. We are helping them to do troubleshooting for HTC phone and other Google services. After 3 months of taking in calls i was chosen to be WEP apprentice.I'm willing to learned and to trained
" Management is doing things right; leadership is doing the right things. " I approach things with a passion and blend of technical and creative abilities that have been honed from various experiences. I am a results oriented, hard working person with proven success in providing companies with improvements in efficiency and customer satisfaction. I have been recognized for my ability to analyze issues and provide solutions. Experience includes Professional Photographer, Videographer, Bench Technician, Field Technician, Service Center Manager, Project Manager, Operations Manager, Sales Engineer, IT Administrator, and Solutions Architect. OS: Windows XP, 7, Server 2003, Server 2008, OS X 10.5,6,7,8,9 OS X Server 10.6,7,8,9 Software: Keynote, PowerPoint, Pages, Word, Numbers, Excel, Outlook, Adobe CS, SalesForce, Tigerpaw CRM, AD integration, Centrify MDM: MaaS360, AirWatch, JAMF, Absolute Manage, Meraki VM: VMWare, MokaFive, Parallels, Virtual Box
Experience Vice President for Student Affairs Student Assistant Â Assists students and staff with any issues, and provided them with the applicable solutions Â Make deliveries to other offices and divisions in a timely manner Â Scouts venues for award receptions for the division Summer Conference Hospitality Assistant (June 2014-August 2014) Â Trouble shoot problems as they arise and provide timely effective solutions Â Planned and carried out large events (up to 300) to clients specific vision Â Fostered interaction, open communication, and created a desirable setting for new ideas Â Provided friendly greetings and service to clients; assist guests with campus navigation Â Assisted clients in budgeting their events, including dining, housing, and event space costs Barista Â Prepared coffee beverages Â Cleaned surfaces, floors, and machinery Â Completed customer transactions Â Replenished and accounted for supplies
Self-driven, results-oriented with a positive outlook, and a clear focus on high quality for customer service. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with a competitive environment.
A well-motivated and career oriented person to maintain my skills in researching and data entry. I worked as a Call Centre Officer or Telemarketing Agent for almost four (4) years. As a Telemarketer, our worked is to call the clients,who are Executives worked in the USA to offer them a subscription. The more deals I closed, the more money I earned. Had an experienced as a Customer Service Representative or a Telephone technician that helped the foreign clients with their problem to the product.
Earned my G.E.D, took some college courses for general ed., graduated from (AKJC) vocational program as an Office Administration Assistant, earned my certificate in hospitality, acquired great job experiences and feedbacks from employers and instructors. I can offer honesty, hard work, reliability, patience, willingness to learn other tasks, optamistic and able to multitask.
Hello - Call me Yaz for short. I'm very new to Elance and can't wait to start working. I've got loads of office experience and have great customer service skills. If you're looking for an eager, hard working, detail oriented perfectionist - I'm here and ready to go. Take advantage of me while I'm offering such good value for money.
I am Bachelor of Science in Commerce major in Management, had a call center work experience as Customer Service Representative. and also does web research as my part-time job.
Extensive knowledge of customer service, professional, detail oriented, organized and dependable employee with great problem solving skills. Background in customer service and management. I was at my former job for over 9 years. Starting as reception, moving to a closing coordinator/ customer service rep and then office manager (4 years).
I like to think of myself as a jack of all trades, I have many great skills in computers, training, customer service and microsoft office along with great project management skills.
As a media and communications student, I excel in just that both media and communications. I have had plenty of experience working as a Marketing Coordinator therefore, I possess the ability to manage various and multiple social media platforms at the same time. As an events/conference assistant for Brock University I have the ability to manage multiple email accounts, create bookings, process transactions and deposits as well as provide the best customer service our clients. I have great interpersonal skills whether face-to-face or on digital platforms. Communications is an area I take pride in excelling in.
I have great sense of responsibility, very high attention to details and organization, above average research and analytical skills, with the ability to summarize complex findings, strong written and verbal communications skills, excellent skills in communication and collaboration, highly inquisitive and motivated. I am very creative and resourceful, proficient with Microsoft Office applications, able to work in a team environment as well as independently, resilient to changes and working beyond normal hours, experienced in working within a financial institution and customer service (more than 11 years experience) and able to work in a fast paced environment.
Experience is the best teacher, and I have a lot of it. I've done everything from launching websites and web programming and design to planning large community events and writing everything from press releases to fictional stories. My motto with any of my clients is if you don't like it, don't pay for it. So that means I'm gonna to deliver a product that you will like and will be satisfied with. Thank you.
I am currently seeking a position as a virtual office assistant or data entry. I have great office skills as I have mainly been an office assistant in the past. I'm very organized and I make sure that I do my best in anything that I do. I am sufficient in most Microsoft software and also data software such as Zoho. Please consider me for your new data entry person or office assistant.
10 + years of business experience in a call center environment involving call documentation and data entry Currently employed as a claims analyst - looking to supplement my income Experience in event planning Experience as an administrative assistant, training facilitator, and supervisor
I have a strong expertise with customer service and always making and building relationships that last and work well together. For almost 30 years I have been a employee with customer service and leaving a smile and an excellent reputation with the client. A people person has been my life and enjoy every minute of the day with the public. I have been in the retail field with lasting relationships and just great getting to know the person on a personal level as well. We are all human and trying to achieve the same goal together.
I am great a customer service. I am a fast learner. Office work comes easy to me.
For the last three years, I have gained knowledge and hands on experience in the hotel industry. Starting out in Operations, as a Guest Service Agent, allowed me to fully grasp face-to-face customer service and understanding the importance of each department. Handling the unexpected and playing a large role in the operations of an extended stay property gave me the tools to further my career in Sales.?? Transitioning into a sales position where I would be selling a product I was very passionate and familiar with, has become very rewarding. Initially, I had entered Sales with a limited service property where I had gained the skills and ability to further my career to a high demand full service property. Sales Databases - Hotel Sales & Catering Pro and Delphi PMS Systems - Opera, OnQ R&I and OnQ Operating Systems - Windows Operating Systems (10 years), DOS (5 years) and Macintosh (6 years) Primary experience in: Â E-mail marketing Â Social media/digital marketing Â Event mar
I have worked in Bookkeeping for 15 years. I have processed payroll, paid commissions, and disputed credit card charge backs. I work hard consistently and always meet my deadlines. Diplomacy, Problem solving, and Innovation is the key to leadership and success.