For four years, I have developed on how to deal with customers every day. I know how to turn an unhappy customer to a very satisfied customer. I was a teacher for one year, I was teaching History, Music & Arts. Then I was a Customer Representative at TeleTech (8 months) General Care, Sales, and Technical Support for T-Mobile After that I worked with Convergys (6 months) as a Customer Service Representative for Cigna, a Health Care Insurance in United States of America. And my recent job was with Iqor Philippines Inc. as a Customer Service Representative for Sprint (1 year) General Care, Finance/Billing Department and Technical Support I am still open for learning, and I am seeking for more opportunity. I also have some experience in the following areas ONLINE TUTOR LIVE CHAT REPRESENTATIVE CUSTOMER SERVICE REPRESENTATIVE E-MAIL MARKETING
I am an experienced office worker and administrator. My computer skills include Windows 95-200, XP, Vista, 7, Microsoft Word, Publisher, Excel, Outlook, and Power Point. I type an average of 65 WPM and I have an accurate and fast 10 key. I have excellent customer service skills, and I am an energetic self-starter with strong communication skills and I am a dependable team orientated individual. I am highly productive and always stay busy by finding ways to. I am a creative problem-solver who rapidly adapts to changing demands.
Over 15 years of professional experience in different fields, always in touch with international customers all around the globe. Customer Service, Import, Export and Logistics and Personal Assistant. Spanish, English, French, Italian, Swedish and German. Strong IT Skills : Windows, Mac and Linux. 90 wpm (Spanish and English - Spanish keyboard)
1. Franchise Coordinator from Sep 2012 till now. 2. Acting Business Centre Manager from May 2011- Aug 2011 3. Customer Service Executive (Commercial) In a Mobile Company from March 2008 - May 2011 4. Relationship Executive in Project Care Operations in a Mobile Company Jan 2007- March 2008 5. Worked in Customer Service Operations (Inbound) in a mobile company from 2006-2007 6. Worked as a Telesales Executive (Out Bound) in a mobile company from May 2005-Dec 2005 7. Worked as a Manager Marketing & Administration with IT department from 2003-2005.
Do you need help creating & managing your documents? or Do you need someone who can do proficient and reliable Customer Service? Then hire me! I provide efficient and timely data entry, virtual assistance, web research, content writing, transcribing, customer service support, social media management & marketing, email handling and other various administrative services with speed and accuracy to help your business grow effectively and ultimately achieve your goals. Im a self-starter and my goal is to provide an upright work that deems to satisfy my clients.
25 years experience supporting Executive Level Corporate Officers. Executive Assistant providing administrative and clerical support for all your organization's projects. Excellent communication skills, proofing and editing, data entry, professional writing and executive support. References available.
Over 20 years of customer service experience with strong organizational and multitasking skills. Certified Architectural Drafter with AutoCAD experience. Tech savvy professional who works well with diverse populations.
Customer service is my top priority! I want to ensure that you, my customer, is always satisfied with the work I do and will do everything possible to achieve that. I have been an administrative professional in the corporate world for 8 years. I have worked for a top Arizona company where I obtained much of my experience and skills in addition to my continuing education towards a Bachelor's of Arts in Business. Whatever the job you need completed I most likely can help! On recent Microsoft Access assessments I scored an average of 97% in the programs Excel, Word, Access and PowerPoint. As of 03/07/2012 my typing is 73 wpm. Need me to to make phone calls to clients or potential clients, I have a great phone voice and polished manners. Work ethic is very important to me, in order to maintain a good reputation in the business world and obtain repeat business. I am a full-time freelance, independent contractor between Elance and a local Arizona Real Estate Transaction Coordinator.
Hello! My name is Kati and I am looking to make extra income by helping you complete any admin/clerical task you have on hand. I have excellent customer service and data entry skills. I am also trained in time keeping/payroll.
I am an experience customer service reperesentative in both phone carriers and health care. I am used to cater complicated issues from a different sort of customers in all part of the U.S. Willing to working anytime of the day, home based. Able to communicate well. Graduate in Computer Science. Ver much able to do anything. Feel free to contact me if you think i am right for the job.
-Multiple skills in Admin Support, Writing, Technical Support, and Presentation -Excellent communication skills - English -Excellent Team Mgmt, Customer Service, Change Mgmt, SLA Mgmt -Proficient with MS Office apps -Technical Helpdesk, IT Operations -MIS - Reporting and Analysis -Employee Appraisals and Reviews - 3 cycles completed -Knowledge about Wordpress -Sales - Cross-selling and Up-selling -Data mining, cleansing & interpretation, Critical Data Analysis -Financial analysis -Internet/web research/search -Windows administration -Data Formatting Typing Speed - 48 wpm with 98% accuracy Always looking forward to enhance and add to the all-ready long list of skills. Aim to work in a diversifying work environment and apply my knowledge and skills towards the fulfillment of personal and organizational growth.
Over 10+ Years of experience in Customer Service, Marketing, Sales, Retail, Recruitment and training. Looking for jobs in the service industry where I can use my communication and customer service skills and make a difference to the organization. I deliver support service of excellent quality standards meeting all requirements.
Outsource to Eastern Europe professionals at affordable price
I always give a 100% within any job role and don't believe in wasting time. I have great organisational and time management skills which come from running a hotel and juggling a lot of tasks at once. I have good knowledge of word, excel, power point and bespoke hotel systems. With 16 years experience in the hotel industry I am used to handling customers from all walks of life, both in person and in writing.
I want to obtain a job where it can effectively utilized for increased profitability by developing a dynamic team." I'm living independently and eager to learn everything! Through my 12 years work experience in an Outsourcing company, it molds me to become an effective worker that always seek an avenue for success in career and in life.
Expert customer service provider, email handling, and expert at call centre skills, Academic skills etc. Experienced Data Entry Provider and Researcher. I am a self-starter, self-motivating, professional individual who works as a team player and has the provider's best interest at hand.I have honed my skills too in MS Office, data entry, web research, lead generation and entering products into E-commerce site. My employers are computer based companies and BPOs. I have recently expanded and have a team of 3 people.
I've had a successful career in corporate sales for years and am now using my business and client skills to help other companies which may not be able to employ a full time, permanent person. I have a complete home office, fantastic organization skills, am very detailed oriented and enjoy diverse projects. I'm especially skilled at account management, client services, project management, talent acquisition, internet research, shopping for and scheduling travel & events, corresponding with customers and social media. I've been working multiple jobs on oDesk and am just starting here on Elance. You can see my profile and ratings here: http://www.odesk.com/users/~~e198c8a4ad903a57 and also my LinkedIn profile here; http://www.linkedin.com/pub/wendy-miller/5/a59/956 What can I help you with?
I am a seasoned dispatcher with over 8 years of experience in work force management and customer service. Attention to detail and empathy towards customers are what set me apart from others in my field. I am proficient in running a multi-line phone system, and resolving issues quickly and concisely, whether they come from internal or external customers. I have also been described as a quick learner, able to master new programs and procedures without difficulty.
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
I had been working as a Customer Service Specialist for Netspend/Skylight Debit cards for 2 years and as a Technical Service Specialist for AT&T U-verse for a year, primarily catering American customers and working during US timezone. I am hardworking, fast learner, efficient and fluent in English language and can work under pressure. Time management is also my forte. Surely, with my work experiences and work ethics, I can be an asset to your company.
I am experienced data entry and customer service, I m professional user of Office like Word, Excel, Power Point. Have experienced in Customer Service (Inbound calls) fields almost 4 years (Technical Support like internet services). Also have experienced as Admin Assistant and Clerk.
Native Hispanic that has been residing in the US for over 30 years. I have mastered the English language and can easily translate documents from English to Spanish and vice versa using proper words and ensuring the message being delivered to clients is properly written. In addition to translating services, I have spent over 20 years performing administrative duties such as data entry, customer support (primarily via email/chat), coordinating travel, maintaining calendars, and more. I pride myself in providing all my clients with exceptional service. If I am unfamiliar with something, I will always ask to clarify instructions and seek out answers/methods to do things more efficiently on my own. "Maria was friendly and provided just what I needed. She never hesitated to take on a challenge and she helped make my life easier." - David S.
Extensive background in customer service, customer support, and computer technical support, with strong emphasis in technical support, business management and employee relations. Consistently exceed sales and support goals and customer service expectations. I am experienced in handling multi-faceted business accounts and in dealing with customers with diverse cultural backgrounds. Skilled in developing and implementing standardized policies and procedures
CAC Associates, Inc. Call Center Management for Existing Call Centers Managed Outsourced Call Center Expertise Customer Service Inbound/Outbound Phone/Email/Chat Support IT/Operations Direct Response Campaigns Sales & Marketing Campaigns Order Fulfillment Product Support Website Monitoring Short and Long Term Projects
At Click2Reply we have a vibrant and vastly experienced customer service team. We excel in providing a premium service at an affordable cost, ensuring that you get a clear and concise customer service solution. We understand that the key ingredient to any successful business is simply to provide your customers with exceptional customer service. And this is why we believe that we have the very best team in the market to propel your company to the next level, by assisting your customers with all aspects of your business or products through fast, efficient and professional customer service solutions. We are able to tailor a service to meet your needs, consisting of sales, customer support or a combination of both ? That is for you to decide, as we treat all of our customers as individuals and provide the very best service to suit your business needs.
Hi, I am Vishweshwar Arra, I worked for Dell international services, HSBC as a Senior customer service associate. I can type up to 30 words per minute. My key skills are web searching, typing, communication skills, email chat and customer service. Iam time oriented. I believe in completing the task with in the specific time. Regard's Vishweshwar.
Hi, I'm really interested in working with you! I'm a flexible person, skilled person and I'm confident enough to say I'm qualified based on my job experience and skills to be part of your business. You wont regret choosing me to be one of your best employee. Looking forward and may God bless you!
I provide quick and professional administrative, data entry, back office, copy writing and customer support service. I have worked with the top MNC's in multiple positions that gave me the opportunity to work with these skills. I can work under tight schedules and timelines. I am expert in time management and have self discipline skills.
Abilities: ? 6 years of Customer Service. ? Excellent written and verbal communication skills. ? Extremely productive. ? Can work on flexible schedule. ? Efficient, with a can do attitude. I've been working as a customer service and tech support representative for 6yrs now. Currently I'm working as a live chat agent, supporting car dealership websites. I've been consistently being rewarded for hard work with promotions and increased responsibilities. The transferable and interpersonal skills earned from my previous work experiences can benefit me in my prospective work. I want a long-term stable job where I can help you build your business.
Ever since I started working, my experiences were geared to sales, marketing and customer service. I can provide quality customer service and can even go extra mile. I can engage with customers face to face, by phone or written communication. Good customer service for me is doing right on the first time. i have several experiences as an Executive secretary that entails data recording and keeping, filing, storage using Microsoft Word and Excel. I was also assigned to make appointments with important clients and suppliers/vendors. I also have a good handle of the English language both written and spoken. As a business owner, I was able to learn basic bookkeeping and inventory of stocks. Has done a lot of presentation and closing of sales. Does a lot of web search on different subjects. Willing to be trained and a fast learner.
As an experienced employee in the field of Administrative Operations, Customer Services, Logistics and Procurement, who possess strong leadership skills and relationship management abilities. My professional experience has equipped me with a multitude of relevant skills not only in Administrative Operations, Customer Services, Logistics and Procurement but also in running core areas in any operational set up. I consider myself as an individual who is capable in working in a fast-paced environment and who is eager to learn and open to new ideas and challenges, who is an efficient and effective key team player who drives up for performance and quality.
I am an experienced Call Center Representative, with a good quality customer service. I've been in the industry for 5 years now. I handled different accounts based in United States and Canada. I worked as a CSR / First Level Tech Support for a cable company in US for a year. I also handled an order taking account, based in Canada for 2 and a half years. Currently, I am handling a US Healthcare account.
Always have the desire to go above and beyond. I'm a dedicated, flexible, hardworking person. Clients are my top priority and I always make sure that I meet their expectations.
I am looking for clients who can appreciate strong organizational and follow up skills; and ability to effectively multi-task and maintain composure in a high-volume environment. Strong sense of urgency, no problem; ability to execute quickly and efficiently to achieve timelines and deliverables.
I am a Professional Agent who has an advanced knowledge with Zendesk, ZaZaChat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.
?Highly recommended. I was very satisfied with aviehmayer's work. She understood exactly what my needs were, offered other ways to meet them, communicated clearly, and delivered a superb quality work for the research I needed. Looking forward to future projects, as I am going to offer her more work. ? (Web research job) ?Quick and efficient job, aviehmayer! Thanks!? (Web research job) ?Proactive contractor. Committed and responsible will work with her again. Highly recommended.? (Translation/ verb search job) "?The freelancer did a great translation on highly technical subject. She took the time to get the message correct instead of just a literal translation. I would highly recommend this freelancer.? (Technical translation job)
My aim is to build a strong contractor and employer relationship that could foster trust and efficiency at its best. I am loyal and hardworking. I am very willing to learn and discover new things. I am open minded individual that wishes to look for long term job if needed. I am confident enough that I have the abilities to help my future employers. I have worked as a consultant for AT&T uverse Tier1 support at Sutherland Global Services in Davao City for 6 months. I am a Berlitz passer and highly trained for customer service Representative support. I also had a wide experience doing extensive research. I am well verse of MS Programs and I can do administrative work and reports.
I have been in a Call Center Industry for over 4 years pertaining to Customer Service and Technical Support and this have helped me developed excellent communication skills and high level of customer satisfaction. I have excellent writing and verbal skills and have wide range of computer skills with a typing speed of 60 wpm. I work best under pressure and can manage without or with minimal supervision. I am working as a freelancer in another site as well, and I am looking for opportunities that require my skills here in Elance. Looking forward to be working for you and be of help very soon!
Brilliant customer care and admin skills, able to work under pressure and multi task.
Consistency, accuracy and sense of urgency are my top skills why I became successful in everything that I do.I finished AB Communication Arts here in the Philippines.I have been working as a customer service representative for almost 7 years now in a BPO industry, I have handled several financial accounts like Washington Mutual Bank,Credit One bank. I've also done inbound sales for some infomercial accounts. I've worked as a collection specialist to one collection agency based in the US. Currently I do work in activation department of T-Mobile US. I am well experienced in providing excellent customer service. I am very comfortable in communicating in English both written and verbal. I had a sales boost training for an effective selling techniques. I am also good in using MS Word, Excel, Powerpoint presentation, web researching,news and creative writing.
I am an experienced Virtual Assistant with more than 2 years experience. Expert in encoding, data entry (65-75) wpm, admin support, customer service, research, article writing, managing and coordinating. I also have experiences in marketing as well as SEO and transcription of full length movies and visual presentations. I have recently worked for an International Company here in Canada as Customer Support both phone and email, in-charge with the office's logistics, bookkeeping, handling pettycash as well as calling in applicants for interview. I have a master's degree in Development Communication and I have excellent writing and verbal communication skills. On top of that, I also have experience in quickbooks online in terms of creating an invoice, listing an item or service, accepting a payment and reconciling. I am hardworking, honest, pleasant to work with, organized and attentive to details. I require minimal supervision and deliver quality output to the best of my ability.
I have 12 years of experience with 7 years of customer service, Virtual Assistance and project management experience. During the past 4 years, we have successfully carried out hundreds of LinkedIn lead generation campaigns and consider ourselves LinkedIn experts. My team has experience carrying out data harvesting, data entry, web research, copy/paste, admin, virtual assistance and content writing work. All customer service and telephone work is done by myself and I am very proficient in English, having lived in the U.S for more than 6 years and worked in phone/email inbound customer service depts for 5 years. You will be amazed by how efficient and fast we are! You will immediately notice the difference between us and other companies offering the same services. Hire us for all your admin needs today! Hirra Yousuf CEO Link2Success Experience LinkedIn Lead Generation Like Never Before!
Sales and marketing contractor: Inside sales and marketing experience since 1980. Mostly business to business. I have continued to update my skills and resources to reflect the changes in technology and the new economy. I have created and managed inside sales operations.
I've been in the customer service industry for almost 4 years. I am hard-working, flexible and reliable.
DMP BG is ranked Nr.1 company for Eastern Europe, and in Elance Top 30. We are a company dedicated to provide wide range of high quality Business and IT Outsourcing Services to individuals, small and medium companies in the USA, Canada, Australia and the European Union. We provide to our clients top quality services at a great price, saving them time, money and to prove ourself as a trusted and loyal partner. A professional and high skilled team is available to work or participate in your projects 24/7 no matter where you are located. We provide more than 50 services in three main different areas: IT, Business and Customer support. Bulgaria ranks first among Outsourcing destinations in Europe. The top level language and IT skills combined with excellent internet, telecommunications and affordable prices are ideal for foreign companies who need to relocate or subcontract their work. This is the reason why so many big companies like HP, Xerox, Sony, DHL outsource services here.
As a Business Process Outsourcing (BPO) service provider located at Coimbatore, India with Global Delivery Capabilities. Innovation in business driven by process centric delivery models is the quintessence of me. We are a global business processes outsourcing service provider working in this field since 2009. We are offering business value to our Clients by combining domain expertise, a partnership approach and operational excellence. With over 3 years of experience servicing Global clients, We have the expertise to customize solutions that focus on customer delight. Our service delivery objectives are focused on Clients and we are here to remove the fear of outsourcing and assist our clients in developing their business.
Vickie Johnson 210 W. 62nd St. apt. 204 Minneapolis, MN --/cell -- Objective: Obtain a position where skills and experience will be utilized. Commit to you that professional, a self-starter, highly motivated and a team player. ? Excellent communication, interpersonal, organization and leadership skills. ? Energetic and self-motivated, Ambitious and flexible with ability to adapt to changing environments. Ability to work effectively in both independent and team situations. ? Proficient in the use of MS word, Windows, Excel. Experience Jackson Hewitt Call Center Rep. 01/2014 - 03/2014 -Seasonal *Phones *Data Entry *Customer Service Taking calls from clients solving problems due to taxes, making appts. updating info Good Samaritan Cashier 8/2010 - 01/2014 *Ringing up purchase *Balancing Register *Customer Service *Clean Up Partners in Community Supports PCA 8/2009 - 12/2012 Helping Clients prepare for everyday life.
Having an MBA degree, Senior Professional in Supply Management Certificate, over 15 years of experience in Business Management, Logistics, Recruitment, Training, Operations & Outsourcing, I offer professional high quality service with focus on efficiency and customer service. For me, business is just as much personal growth as it is about building wealth. Every agreement with client must be a win-win arrangement which is the only way to build long term business relationship and assure sustainable growth of the company.
Looking for a professional SEO expert? Read my book "How To Hire Professional SEO Experts" at www.amazon.com/dp/B00JFTPB2O In the book I give a practical advice on how to tell a professional SEO consultant from an amateur and give a list of the right questions to ask. Also visit my blog about freelance at www.SeoFreelancer.info to get to know me better. Self-motivated virtual assistant with extensive knowledge in Internet marketing and customer service. Background and expertise include search engine & social media optimization, e-mail marketing, strategic web development, implementing human psychology tricks in marketing and expanding business into the huge Russian market. I am an insightful and goal-oriented person and guarantee a high-quality work with no errors and on time.
My object is to offer a dedicated professional, confidential, reliable service to all my clients. To complete all projects to my clients satisfaction and specifications at all times. Office administration experience has been gained from 30 years working experience in various industries, both in New Zealand and South Africa. Skills gained include but are not limited to; customer service, typing, basic computerized bookkeeping, email correspondence both customer and client or supplier related. Small business management both experience in the working environment as well as obtaining a certificate for Small Business Management. In the last 9 years debt collection has dominated my career. The last 2 years was in an Assistant Portfolio Management position. This position included goal setting, coaching and training for staff members. Company policy and procedure compliance was an important part of the position. This was on top of debt collection both in and outbound calls.
If you are looking for a reliable, hardworking, efficient Administrator/VA with a high quality output, please contact me. My training, work experiences and education in Business Administration and Management will make an excellent Office Administrator/VA. I have more than 15 years of administrative experience in Philippines and abroad. I am proud to be featured as one of the Customer Service agent on Elance Website 2014. I can be available to work full-time/part-time and project basis.
I have an extensive experience as Customer Service Representative, transcriber and online English teaching. I'm very keen to details and I always make sure that I deliver high quality services, works and projects on time and on which my employer will not regret hiring me. I enjoy working in under pressure and handling it very well, I'm eager to learn new things and by nature I am friendly, energetic, has always smile on my face and adaptable.
Cutting Edge Business Process Outsourcing caters globally to businesses in Telemarketing, Lead Generation,Customers Services, Appointment Setting, Remote Virtual Assistant services, Cold Calling , inside Sales, Answering services and print design services. Our Marketing series will include script generation, targeted lead generation, advanced effective office task, appointment setting, cold-calling and follow up ,e-mail marketing all at a lower price, with no set up fees required. We are currently serving to satisfied clients in USA, Canada and Australia. But that in 2019 not where we mark our boundaries. Your business might be located in any part of the world, our services are cordially rendered to your at their best. We have specialized personnel with expertise in dealing with diverse tasks. Cutting Edge believes Reliability, Confidentiality, and Affordability..
Good day! I've worked in a BPO industry for 5 years and it helped me a lot in developing my communication skills and writing skills. Being a customer service assistant also helped me to be professional, flexible and spontaneous. I'm also eager to learn more and gain more experience even I'm at home. I've attended several trainings that helped me improved on how to provide excellent customer service. This is my first time to work online and i hope that i will be given a chance to prove myself.
Resume C/V Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: ? Virtual / Personal Assistant, Technical Support ? Customer Service ? Live Chat Support ? Admin Assistant ? Email Management ? Web Research and Data Entry ? Telemarketer, Sales Inbound and Outbound I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
Management Information System graduate. Worked in a customer service company for 7 years. Certified problem solver for technical concern. Part of retention group in a call center. Can type 40-50 wpm. Decision maker.
I am here to help busy people with their administrative work while working remotely. I desire to leave a positive impression on each of my clients and to help them succeed in their business ventures. I have an extensive background in most common office programs including Microsoft office, outlook, QuickBooks, WordPress, google docs and dropbox. I have a great understanding of computers and can learn new programs very quickly. Please let me help you in your business needs, and together we can take your business to new heights.
With over 15 years of customer service, office management, project planning, and paralegal experience, I am here to ensure you get exactly what you are looking for. From customer relations to content writing I can handle it all. I can help you work with our team of designers and developers to bring your ideas to life or even help you as a virtual assistance. Ever heard of the term "Girl Friday?" Ever needed one? Then I am the one for you!
I am a fast learner I have those skills that can relate or applicable to the job i am looking for, i am also eager to learn new work, new to this site but i believe if proper training will be given i can easily adapt and learn things because that is how it all starts. Have experience telemarketing, appointment setting, customer service 1 year.
Specialized in MS Excel & Macros, Database Cleansing, Data Extraction from Web/PDFs/Emails, Data Analyzing, Ms Word Formatting, Mail Merge, Fact Checking, Customized email sending, Ms Access, Web Research and all types of Admin/Data Entry related projects. ** I am a full time elancer available 19hrs daily. ** Able to work both independently and as a member of a team. ** Available on: Skype: rohan.borthakur2 Email: -- Twitter: @RohanB84 Facebook: www.facebook.com/david.borthakur
Looking for a long term, full time job opportunity where I expect to grow as the organization/person I am working for grows
For you time is money. My quality is your benefit. Maximize your time and minimize your costs. Being a very detail-oriented, accurate and business-minded professional from Germany, I provide virtual assistance in the fields of Marketing, Sales, Customer Service, and Administration. The correspondence can be in German (mother tongue), English (fluent), and Spanish (fluent).
Experienced sales and marketing professionals.
I am an experienced entrepreneur who understands the hard work and perseverance that goes into running your own business. I also understand that passion, creativity and innovation are what drive people like myself. Throughout the trials, we persevere. Nonetheless, If we're smart enough, we understand asking for help is the first step of growth-if one wants to grow, one must humble oneself enough to admit when an extra pair of hands is needed. That is my role as a virtual assistant-to provide fresh, quality solutions to your business.
Shona' created Call Your Admin in 2012 after getting tired of working for other people. ?I decided to take the bull by the horns and start my own business to assist busy business owners,? says Shona', a highly skilled mother of three. Shona' realized that she could use her administrative/customer service skills to help busy entrepreneurs. Historically, Shona' has been sought-after to assist with word processing and document formatting, desktop publishing, research and other administrative duties. She enjoys being a business owner as it affords her more flexibility with her clients and her family. ?Quality Time with my children is a priority?. Additionally, Shona' embraces entrepreneurship because she has the opportunity to learn from other business owners, build a network to nurture, and she has that ?The Sky is the Limit? mentality where anything is possible.
*Provides assistance to the management team for monitoring, scheduling, and staffing. *Assess and generates reports and communicates to clients to help monitor team performance. *Collaborate with the client, management team and the agents to help improve performance and customer service quality. *Contributes to other projects if requested.
I am a engineering graduate with 4 years of previous experience in handling web application support, data warehousing support and leading two support teams. I love to work with customers with application support needs and data warehouse operations and maintenance services. I possess good knowledge of databases, Oracle in particular. I would be glad to assist you with a remarkable service and also confident of building trust and faith in our future relationship. I have a high speed internet connection with a fully equipped PC at my disposal. I have also got very good knowledge of English, MS office skills, email handling and data entry skills.
PERSONAL TRAITS AND ATTITUDE: * Passion for continuous learning and personal growth * Highly motivated and driven, with strong desire to responsibilities * Dynamic team leader/player * Sense of responsibility * Creative and resourceful * Excellent skills in communication and collaboration * Flexible with voice and non-voice account * Detail savvy * Execellent in navigating system
Hi There, I am Manoj Thomas, from Kerala, India. I carry 4 years experience in International Call centres / BPOs. And worked for Abbey UK, Aviva Ireland and Accenture US& Canada. Daily interaction with onshore managers and team members and customers was a must in my profile. I am looking for a home based working option and looking forward to make a wonderful career by joining the Elance platform.
I pride myself on my customer service skills and my ability to resolve what could be difficult situations. Im a people person.organized and efficient and on able to multi-task very well.
I am a motivated, hard worker with over 12 years of experience in Customer Service/clerical jobs. I have had a diverse job history in which I have been responsible for many different tasks from data entry to inbound customer service to QA to being a call center Supervisor. I have a strong work ethic and strive to do my best job and to represent my employer through the job I do.
Hello I am a independent contractor in search of work for home job placement. I have over 22 years of exceptional customer service skills as well as administrative skills. I have a comfortable, noise free environment for any work task that are needed. I am also willing and able to apply my skills and learn the necessary skills of your business to continue the future of great sucess!
Organized, responsible and highly self-motivated multilingual Business communication and Customer Service professional with more than 6 years of work experience in European companies as a communication specialist, account manager and project coordinator.
The professional experience of over 10 years in promoting and selling products, customer service support, portfolio management and development clients and database processing will guarantee the successful collaborations
Working with one of the world's largest financial institution HSBC Bank, i have acquired the capabilities of dealing with customers, meeting targets and deadlines, communicating company products and cross selling products. Also i'm proficient in English and have good writing skills.Having the experience of an Administrative Assistant and being a Human Resource Specialist with accomplishment in the areas of customer relations, scheduling, data entry.I am a self-starter with strong organizational abilities combined with excellent self-discipline and time management skills that allow me to work effectively as an independent contractor. I desire an opportunity to work in a situation that allows me some flexibility. I am able to put in plenty of hours, but i require that i be given relaxation to schedule my work since i aim to work with full concentration and diligence. I have many skills that allow me to perform a wide range of duties.
I posses 10+ years of work experience in Customer support and Collections for Companies like Resort Condominiums International (RCI), America On Line (AOL), Dell Inc. Etc.
I am a Customer Support Specialist for 4 years who aims to give satisfaction and provide quality service to clients.
Over 8 years of solutions-focused technical support / customer service work experience supporting both consumer and enterprise level clients. A Microsoft Certified Professional with the following certifications: MCDST, MCITP, MCTS. Handled remote work projects: - 3dcart data entry / Ebay listings / wordpress - chat/ voice / email support - Remote Desktop Support https://www.odesk.com/users/~~9175084a182270c9
Computer Expert with 10+ years of experience in various computer related & Information systems. Work ed for Local companies in Dominica. Experience in repairs, troubleshooting, product, projects and on-site & remote management . Problem solver in the many challenging assignments for both enterprise and smaller businesses. I posses excellent communication and customer relation skills. High standard work ethics. I am also fast, mostly self-learning, strategic thinking, the ability to create and analyse.
We approach every contract with the highest level of professionalism, to suit the customer's needs.
My purpose here at Elance is to provide impeccable service for data entry, internet research, and customer service
I am a Penn State graduate. Graduated with BS in psychology and minor in business management. I have several years of experience in data entry and customer service. Recently employed by Erie Insurance, and currently working for Duke University Press.
Having to interact with different personalities everyday at work helped me develop my interpersonal skills to it's fullest. Being a customer support agent requires me to handle customers with utmost importance and willingness to help to ensure issue resolution and customer satisfaction. I value each and every customer with patience and dedication same way I value my job. My goal here is to continuously work and accomplish all tasks required of me efficiently and effectively on time to ensure profitability of client's business.
Pyramid Virtual Solutions is composed of a team experienced in Real Estate Accounts but we also have Outbound Telemarketing, Data Entry, Appointment Setting, Survey, Collections, Order-taking, Sales, Virtual Assistance for Real Estate, Web Research, and Chat Support. Our Real Estate Agents are well experienced when it comes to running comparable sales, using Freedomsoft, Nutshell and Realquest. With highly train Real Estate agents that we have now, you can surely expect from our agents to close a lot of properties for the first month. We can guarantee you that we have great knowledge with many tasks involving the Real Estate business, so you don?t have to waste time training or teaching our VA and agents a lot of things. With our help, you can feel secure that you can spend your time on your business without any fear. We can serve as a front line to your business by means of providing our well-trained representatives and/or Client Service Representatives.
I have six years of experience in diverse technical, sales and customer service environments. I Have excellent interpersonal, written, and oral communication skills. Accepts instruction well and my main asset is my ability to make the customer happy. Ensuring they come back.
Over the last 8 years, I have experienced working as an independent contractor as well as a team manager managing at least 5-10 people. For the most part, I have been dealing with clients or customers which I truly enjoy. I am seeking for any kind of opportunities, may it be as a consultant, a data encoder, a customer/client services person or even a translator. Anything that can help you and your business.
I am a multi-talented individual, a quick learner and reliable. I've been in the BPO business / Call Center for almost 3 years now, I have been entrusted with several campaigns such as telemarketing, billing, retention, appointment setting, market research, order processing, data entry and customer focus. I have a strong verbal communication skills and excellent organizational skills. I've been into email and phone support for three years. I can provide accurate and detailed information, as well as general administrative and clerical support. Contact Information : jhin.herbs (Skype) | Email address: --
I have been doing online freelance work for the past 6 years, and absolutely love what I do! I believe that this shows through in everything that I do and leads to greater than expected finished projects. There is no project too big or too small! I can do all projects from simple MS - PDF conversions to full interview transcriptions and more! If you're in need for something special, just ask!
TCG Business Services provides superior administrative support, including data entry, research, editing, proofreading, and virtual customer service. Allow my 15 years of office management and marketing support experience work for you!
As one of my clients so wonderfully put it "Exceptional in all facets!" Although I'm new to Elance, I'm a multifaceted powerhouse and your task, no matter the size, is my top priority! My customer satisfaction rate is top notch with an error rate of less than 0.01%! I'm an expert in all areas of Microsoft Office applications, I type 90+WPM and I also translate and transcribe Spanish audio and video. I also handle network and website maintenance for my current employer as well as our social media platforms. I've executed successful grant proposals and played a large role in acquiring our ISO 9001:2008 certification for my current employer as well. I am detail oriented, extremely organized and look forward to taking on your project and exceeding your expectations...every time!
I was a call center-experienced employee and worked as a Customer Service Representative for 2 years. I got promoted at the same company as a Corporate Quality Analyst and stayed for 4 years. I have strong background in Customer Service and also handled office tasks and research in a publication.
I'm a well rounded professional with nearly 20 years of experience with sales, marketing,personnel management and customer service.
I am a perfectionist and a people pleaser who is a natural helper. I work hard to make things right and I am ready to help you with whatever you need to make your day to day life a little more smooth and productive! I can plan events, schedule appointments, create documents, make phone calls, respond to emails, update social media and social networks, book travel, etc.
I've successfully worked all over the world, from Japan to United Kingdom, and the USA. When you hire me, you've got a bright, intuitive and reliable person to confidently move your projects ahead. I've got great writing and computer skills plus a lifetime of work experience in multiple settings. Fluent in French, English, Japanese. Not afraid to work a little harder to give the best impression to your clients and contacts. I have unlimited international phone + Skype and Viber. Can be in continuous contact with you no matter your location per your demands.
The key strengths that I possess include, but are not limited to, the following: ? Provide exceptional contributions to customer service for all customers. ? Strive for continued excellence. ? Strong communication skills. ? I am a self-starter. ? Eager to learn new things. You will find me to be well spoken, energetic, confident, and personable, the type of person on whom will rely. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met. Please see my resume for additional information on my experience.
Gladelyn A. Francia (BS Business Management, De La Salle University) Skype: -- Brainbench.com Transcript ID: 10471525 Your company can leverage on my Administrative Support and Customer Service Experience and Passion for Training. I am open for a part-time or full-time arrangements. MAJOR ACCOMPLISHMENTS: Virtual Assistance / Internet-Related SUMMARY OF TECHNICAL SKILLS: Website: http://gladelyn-virtualassistant101.blogspot.com/ Web Conference: Skype, Talkshoe, Yahoo Messenger Maps: Google Maps Multimedia: VLC Calendars: Google Calendar Share Documents: Dropbox, Scribd, Google Docs Browsers: Google Chrome, Mozilla, Internet Explorer Emails: Yahoo Mail, Gmail Blog: Blogger, Wordpress Time Tracking: Easy Tracking To do list: Evernote Programs: GSAP, CRM, Microsoft Offi
I am expert in MS Word/Excel with 4 years experienced in Data Entry, Web Research and Other Administrative Support, I am a call center agent for 3 years as Customer Service Representative. I can work 10 hrs/day, 7 days/week. Hard working, honest, flexible and easy to go with.
Over 15 years of excellent technical support and customer service background supporting enterprise level companies. Providing superior service is my mission.
**U.S. BASED. Available for TELECOMMUTE positions only.** Education: B.A. in Psychology. Minor: Sociology, May 2010. ATTRIBUTES: Highly reliable, organized, and efficient self-starter with 10+ years customer service experience gained in fields such as market research, healthcare, call center & technical support. ** Comprehensive knowledge of medical terminology, HCPCs and ICD-9 coding, and DME equipment. Currently in training for pending implementation of ICD-10. ** Data entry experience, 5 yrs. Key 55 WPM, 98% accuracy. Extremely proficient user of Express Scribe, MS Office Suite (e.g. Word & PowerPoint). PC and Mac friendly. Knowledgeable in HTML and entry-level CSS. LANGUAGES: Fluent English; native speaker. Moderate skill in French and Spanish [able to read, write, and speak]. Basic conversational skill in Chinese, Japanese, and Hawaiian.
I am a qualified HR Professional with more than a decade of experience in Human Resource, management consultancies and 24/7 Customer Services. I am an energetic, enthusiastic and a go getter. My objective is to provide support in HR, Customer Services, Business planning/strategy presentations and general operations related activities of organizations in different sectors. I am a business graduate with SPHR (Senior Professional in Human Resources) from HRCI USA. In addition to this since 2003 i am helping a lot of organization to grow and maximize their business I am a trainer and a consultant for HR, Customer Services, business Strategy, Logistics and Operational activities. If you hire me, I assure to assist you in providing support to your customers or in designing, developing the financial and technical documents necessary to grow or maximize your business.