Over 5 years of diverse experience in providing virtual services. A problem solver with a proven ability to respond to challenges and act decisively under pressure A team of experts handling all your secretarial, admin and back office needs, with an extensive customer support background is what makes us stand out We will go head with your projects, while you relax and start planning the next stage for your business. "WORK IS VIRTUE" that's what I believe and we are available 24x7. Maintaining accuracy & deadline is my strength. Our expertise in Administrative support, Customer Support, Email Marketing and Social Media Marketing.
Four years professional experience and our skills include: Excellent Microsoft word skills (word, power point and excel), Strong market and internet research skills, Strong customer service support skills, Good transcribing and project management skills, Data entry skills Strong financial background suitable for basic bookkeeping and Strong email management skills. We aim to offer service that is customer oriented and have excellent organizational, project management and time management skills to deliver on this.
Language translator for 11 years -- translates English to local Philippine vernaculars such as Filipino (Tagalog) and Ilonggo and the other way around. Strong creative writing skills-- can easily write blog articles about life in general, fashion, travel & other topics, and product & travel reviews. Presently manages personal blog site on WordPress. Five years of work experience in customer service, providing inbound/outbound call and email support to clients worldwide. Proficient in administrative jobs, providing services that range from research assistance, data entry/database support, customer service support, marketing, appointment setting, job interviews among others. Have adequate knowledge on online marketing. Presently manages own online clothing shop Organized, responsible, detail-oriented, and can work efficiently with minimal supervision. Values service excellence and keeping commitments.
Looking for dynamic work where we can show our potentiality in this line of work where accuracy, time and quality is maximum assured.
I am a highly capable professional with over 5 years of customer relation and sales experience. I have a solid background in customer relationship and account management. I also have experience in team management and floor support. I can work with very minimal supervision. I have a fast and reliable internet connection, headset with noise cancellation and quiet working place.
Hi , My name is Mohammed Nayeemuddin, I stay in India. i have 9 years experience in the contact center industry and i have worked for prestigious clients like Citibank,Dish Network and Verizon. I Started my career as sales rep my last held designation was a Senior team lead technical support. My strengths are ability to work with a diverse group of individuals , good skills on Microsoft office tools , i am a self motivated professional who can deliver great results with little or no supervision and posses excellent communication skills both written and verbal and have excellent analytical skills Given the opportunity the services that i deliver will be above your expectations. Regards Mohammed Nayeemuddin.
I've been working in the BPO industry for 5 years, been in various accounts handling different concerns about credit cards, telecomunication, and basic mobile phone troubleshooting. Handled clients from different cultural backgrounds like Australian and American customers. Can work with minimal to no supervision, been trained to act on different situation calmly and correctly. I'm also a License bookkeeper and have Accounting background in college.
SALES-CALL CENTER : Business Partner for Inside sales, Customer Service, HelpDesk, Telemarketing-Teleselling (CRM- assistenza remota, livechat email e telefonica B2B e B2C). Team Leader, admin call center (remoto-partner) WEB : Social media Manager (Digital PR, web monitoring, gestione profili, moderazione contenuti, data entry, chat-forum moderation, assistenza, copywriter, E-Commerce management-content e assistenza clienti). DIGITAL PHOTO/VIDEO : Graphics (logo, data entry, web content, copywriter, translator EN-IT) Photo-Video (food photographer, studio shoot, reporter, Business Photos-hotel-resort-shop, external cameraman) Editing (Apple S.O. and PC, photoshop, finalCut, Acrobat CS- Premier, Multimedia operations video e photo, post production) IT-ICT : Hardware/software, assistenza on-site e remota anche telefonica, Help-desk, gestione software e implementazione CRM (sugar-VTE), web app, TLC-VOIP (Asterix, server, PBX).
U.S. citizen living in Canada. Hard working, self-motivated, customer service orientated accounting professional with 18 yearsÂ experience in the automotive industry. Computer proficient in Microsoft Excel, Word and Outlook, as well as ADP, Reynolds and Reynolds. Skilled at multi-tasking, writing, English grammar with a strong commitment to customer service.
I can type up to 50 wpm and have work in an office setting for the last 10 years. I am very friendly and have excellent communication and customer service skills. I am a 26 year old mother of 3, who needs some income to support and provide for my family.
Dialog Market is an outsourcing call center providing unique and flexible services which can be used to support any sphere of business. Call center solutions provided by DialogMarket include customer care services, technical support services, live chat support, back-office support, database cleansing, market surveys and many more. Cutting-edge telecommunication technologies, high-quality technical resources and competent staff allow the company to bring the most effective and cost-efficient business outsourcing solutions to its customers.
Being a Business Development Manager is something that I love and enjoy. My ideal client is a small business owner or entrepreneur that struggles with getting their tasks completed. Let me add hours to your day by helping you prioritize, manage, and complete your tasks. Whether it is a temporary assignment or a long term relationship, I can help. With experience in customer service, technical writing, sales and marketing, electronics, mechanics, instructional content design, and several software platforms; my skills can be applied directly to your needs. From juggling your daily tasks to balancing your books or following up on sales leads; no job is too odd! Whatever your needs, let me be the person you can always count on. Having you choose me to operate as an extension of your business means a lot to me. Having you choose me repeatedly means even more. It's my goal to provide a level of expertise that complements you, your organization and ideas.
Over the years, I have gained enough experience to be able to provide quality customer service. I am able to hone my communication skills by handling customer support through phone, email, chat and social media platform. I am proficient in CRM and different web applications (Siebel, Salesforce, Desk.com, DeskPro, Zendesk, CATS, BigCommerce, Magento, Zopim, LiveChat, Olark, HelpScout, GoDaddy, Zoho, Google applications, Dropbox and OneDrive). I also have advanced knowledge in Microsoft Office programs (Word, Powerpoint, Outlook and Excel) and Adobe Acrobat as well as troubleshooting wired and wireless connections, sales as well as recruitment.
Organized, motivated, self-starter, stable and experienced professional. As a creative, goal-driven professional with experience in many industries, I am an effective administrator, virtual assistant, recruiter, project manager, sales and marketing professional, problem-solver and consultant. tech savvy, MS Office, SEO/Social Media Marketing tools, and multiple PM systems/tools, ERPs and CRMs. Ability to help achieve immediate and long-term goals and meet operational deadlines. Fully equipped home office, up to date system, high speed internet, land line telephone, fax, copier and scanner. Available via SKYPE, email, land line telephone, cellular phone and instant messaging.
I'm currently working as a Corporate Trainer for Cyber City Teleservices. I train representatives on product information, policies and procedures, applications and enhancement of specific projects like LeapFrog, HSBC Outbound Enhancement Services and now Communication Skills Enhancement for Holsted Jewelers. I have also created modules for Supervisor Training and Coach Training.
A graduate of Hotel and Restaurant Management with passion for service lead me to do dealing with all sorts of client's demand,from the front line to the back of the house operation, now over the phone and on my desk, delivering the best quality of assurance that their goal has been meet. Worked as a call center agent for telecommunication and finance account and willing do extra mile for clients.
A pleasant good day to all! I am new to working on Elance. I have experience working online. My skills range from administrative assistant, customer support specialist, typing 50-55wpm. Proficient in MS Word/MS Outlook. I can use Skype very effectively. I make an exceptional Virtual Assistant/Customer Relations Manager, and Personal Assistant.
Vitual Office Assistance and Call Center or Help Desk Services with a focus on small and medium size businesses looking to reduce costs without impacting on the overall customer experience. New to Elance, but not new to delivering the highest quality, to clients and customers alike. Over a quarter of a century of expertise devoted to providing professional customer service, sales and sales support.
I'm one of those rare personae who is young in years but aged in experience and mindset. I have reputable skills in customer care/support due to being an employee at ACS, A Xerox Co., a renown international outsourcing organization. I garnered my secretarial skills from working at a government-operated utility company, as well as attending a vocational Institution. I am quick-witted and love a challenge, thus I'm good at deciphering partially coherent instructions/explanations. I am sharp and more teachable than average so I'm good at being self-taught. I do amateur book reviews for a few popular sites so my analytical skills are constantly being honed. I am also a vast repository of random knowledge, so I just might know what you are talking about, but if I don't, be sure that a nanosecond after our conversation concludes I'm getting myself acquainted. It will be my immense pleasure to be of assistance to you...
Hire me to complete your tasks in a timely and efficient manner. I have worked for twelve yearsÂ in the administrative field and fifteen in client services. Over this time I have become proficient in administrative, managerial, and customer service support. After working remotely for 3 years I gained the experience, dedication, efficiency, and discipline that one must possess to provide exceptional service to clients. My work experience includes but is not limited to working as an Admissions Supervisor for a trauma hospital, an Office Coordinator for an independent Chemist, and a Client Services Manager/Virtual Assistant for a document retrieval company and call center.
Seasoned social services professional with a Bachelor of Arts degree. I am also a certified Teacher of English as a Second Language. My services and skills include: professional customer service, case management, telephone calls, emailing, calendar management, travel arrangements, event and party planning, setting appointments and reminders. I am also a proficient resume and cover letter writer. I am available to assist in many more capacities depending on your personal and business needs. If you need help with a special project, feel free to contact me as I will be more than happy to assist you! I aim to provide you with quality work, on time and according to budget. I look forward to working collaboratively with you in meeting your business goals!
I have successfully finished a lot of Administrative Assistant projects. I am a total pro in Recruiting, Project Management, Virtual Assistant, Personal Assistant, Customer Support, Web Research, Article Writing, Email Response Handling Internet Marketing and Social Media Marketing projects. I have huge experience in YouTube Advertising. I use my own method 'linkedin marketing' to get you quick turnaround for getting clients. 'linkedin marketing' is tested and a great advertising Technique for starting your new business. I did a lot of social bookmarking, article submission, forum posting, blog commenting, back-link etc. I can work sincerely for you to succeed. I will always try my best and put in 100% effort to get the job done.
Having achieved many goals in my short career, I am interested in expanding my professional horizons by seeking new challenges in the area of administration or office support. I am interested in a position with your firm and have enclosed my resume for your review and consideration. My career has been filled with a variety of roles in business, office management and customer service. I have enjoyed a reputation as an efficient, fast learning individual who will put his back and smile into the task at hand. I have a knack for immediately establishing a good rapport with clients and co-workers. As a team member of your organization, I can provide: Efficiency, reliability, accuracy with my responsibilities. Maturity, honesty, ability to look at challenges as opportunities. Knowledge of general office procedures and computer software applications. Highly self motivated individual with the ability to be a key member of a growing team.
I am a proactive and conscientious team player who enjoys the challenge of a people-oriented environment where the provision of first class service is essential. I possess strong leadership abilities, capable to conceptualize, think creatively and overcome challenges through a determined and hands-on approach which leads to high performance levels when working either individually, or part of a team to deliver projects that yield multiple business benefits.
10 plus yearsÂ experience in business process outsourcing. My gained experience ranges from inbound/outbound telemarketing, HR process customer service, expat relocation, internal controls/testing and business controls.
Need someone reliable, efficient, and detail-oriented? Let me take care of your admin tasks, so you can focus on bigger and better things. I have a proven history on Elance, and you can count on work being completed to the highest standards, every time.
I am a European Customer Support professional and run my own Customer Support team. I can provide from 1 to 20 support reps. Being passionate about what I do, I always strive for perfection.
I posses a strong client orientation (also because of my work experience). My focus is to create an optimized situation for the client in accordance with the companyÂs policy. Applicable values as long-term relationship and to increase customer value are standard concepts to me. I can work accurately and with passion to improve myself and in some cases the formats. My educational background mainly consists of (but is not limited to): - Small Business & Retail Management - International Business & Management - Pre-university school, diploma in Dutch, English, Deutsch, mathematics (a), economics 1, physics and history. These courses gave me the knowledge I gained so far. Due to my diverse job activities (see below) I posses a broad work experience. I would like to deepen my knowledge and skills in the managerial area and I am still seeking for this opportunity. During the last years I attended several online courses (mainly on the job) related to this subject.
I have worked for some of the biggest companies (Toshiba, Chase, Cricket Wireless etc.) as either customer service or technical support. I also have experiences with transcription (Montel Williams show) and sales (Home TV shopping). I am a very hardworking person, I can also work with minimum supervision and under pressure. I may not know everything that you might ask me to do but I am a fast learner and I'm willing to learn, to do research and to listen to you. I am very focus on what I do and I make sure the quality of my work is at its finest. I am a very creative person and would like to try new stuff to improve my work. Thanks for reading my profile introduction. To God be the glory!
At Resources we are here for providing our clients exceptional services and are highly professionals in doing so. With over past experience of more than 5 years we are line up to work for anything to source our clients with the power of work force they demand. We are motivated and keen in providing fast support and administration needs to our customers and clients. We work 24/7 to make sure everything is done and completed on time. We have team of specialists who are dedicated to work for any task that has been assigned to them. I believe providing the clients their exact needs and fulfilling their demands to ensure long term relations is what makes any company stronger and in that way both business grow longer. We are here for long term relations and look forward for long term status.
We are an experienced business in call center industry. Currently providing 24/7 Customer Phone Support, Live Chat Support and Technical Phone Support to some Travel Agencies, small businesses and individuals based in UK, US and Canada. We have a team of professional and dedicated members who are providing uninterrupted services to our clients.
I have good experience in Administration, Recruitment, web research; Google documents and MS Office; my typing speed is more than 35 words per minute. I believe my skills would be ideal for any of the project. As an experienced Administrator, I am adept at managing day to day workflow activities, from providing administrative support to departmental managers to serving as point person and the ÂvoiceÂ of the Company. Other qualities that I possess, which may not be readily shown here include integrity, intelligence, and high energy, along with a diverse background and range of abilities. I am one who embraces creativity, new ideas and able to work in fast-paced environments. My ultimate career goal is to grow with a company that is passionate about what they do, works above and beyond for their clients, and is well known for their explicit services.
I'm a Freelance Customer Support Specialist (Virtual Assistant), who enjoys assisting customers with their technical support and billing inquiries. I have about ten years in the customer support field between on phone support and in person support, office support experience as well.
I graduated Bachelor of Science in Computer Science in 2003 in the Philippines. I have 4 years experience as a Customer Relations Officer in an oil industry where i maintain and develop good relationships with customers to understand and meet their needs and provide customer satisfaction and client retention. As an Executive Assistant, i coordinate and schedule appointments, travel arrangements and manages all incoming and outgoing correspondence of my manager. I believe that my experiences would prepare me for the challenging task of contributing to your staff. While I have yet to acquire more experience, whatever I lack in experience I intend to make up through hard work and determination and I am much willing. I am currently based in Sydney, Australia as an international student and I can for sure work at any preferred time and provide a timely response to my employers.
I am a holder of a Bachelor of commerce degree and a good sales person with good customer service experience. With my education background l am capable to write academic papers in good time. I will offer my clients time for more and I am best suited for this job because I am diligent and a hard worker.
As a certified Communication personnel with proven ability to deliver and support world class solutions, I create an immense sense of trust, integrity and partnership with clients that guarantees them peace of mind and assures their loyalty. This is my value edge. Let me work for you now! Core Competencies Business Research, Personal Research, Website Content Research, Website Updates Article Submissions, Directory Submissions, Press Release Submissions, Social Bookmarking Data Entry jobs Managing Social Networks like Facebook, Google +, Linkedin, Twitter Resume Search and Job Submissions Forum and Blog Posts Article Writing and Copyrighting Site Competitive Analysis, Keyword Analysis, Product Competitive Analysis Uploading Inventory to Ecommerce Sites Transcribing of Audio and Video files Customer Support via Email All Kind of Ongoing Repetitive Tasks
Rated in the top 30% for Customer Service and top 10% for email handling. Over 10 years of experience in the technology industry managing large projects and all customer interactions through telephone, email, and LiveChat. My specialties include Client Relationships, Customer Management, Time Management, General Admin Duties, Email Responses and LiveChat,
Business Process Outsourcing for your business needs For more than 6 years Integra Global Solutions, a multinational IT-enabled and Business Process Outsourcing (BPO) company, has been providing integrated BPO solutions, Customer Lifecycle, Back-office Lifecycle Management and outsourcing solutions to Fortune 500 and Fortune 1000 companies in a wide range of industries including retail/E-retail, insurance, mortgage, banking and financial services, healthcare, telecommunications, technology, travel and hospitality. By integrating highly trained outsourcing professionals with state-of-the-art technology and proven business process outsourcing methodologies, Integra Global Solutions collaborates with clients to help them excel in their industry and maximize their customer lifetime value.
Our administrative and bookkeeping services come with over 35 years of experience. For the past 16 years we have handled many businesses from the sole ownership to medium sized. We offer you the resources, knowledge and experience you need to get your office related items taken care of efficiently, accurately and quickly. Let us take care of your business while you do business!
Let me help you treat your customers like gold! Allow me to help you get organized and provide efficient and accurate clerical skills. As a quick learner with an analytical mind, I can easily prioritize my work and handle different tasks superbly.
I am a highly motivated individual looking to be an independent worker and consulting companies in data entry. I have been doing this for the majority of my career and have over 9 years of experience. My goal is to provided you with high quality service. To handle the projects and return them to you completed in a timely manner. Quality is what I will provided and I will give 100% to make sure that the job is done right the first time.
Seasoned professional with over 11 years of rich and diverse experience of customer service, call center, program & project management, order processing, back office operations, content/data entry with excellent typing speeds and accuracy.Certified on ITIL v3 foundation.
An experienced individual in any Customer or Technical service in a BPO environment. I have background in both handling end user over the phone, chat and email platform. I have very good skills in both writing and verbal communications in a diverse business environment. I have knowledge in Microsoft Office products and SharePoint. I can troubleshoot any PC software and hardware.
Do you need an efficient, thorough, timely, professional? Well, You have come to the right place! I will be your Virtual Assistant. I will complete any administrative task that includes data entry, researching & etc. I am trustworthy and will ensure you have complete confidentiality . I am HIGHLY proficient in the following programs OR services: Microsoft Excel(including Handwritten to Excel) Microsoft PowerPoint Microsoft Word (including Handwritten to Word) Microsoft Access Other Services Data Entry Website and Data Collection Updating Your Social Media Site Copy & Pasting Email Updating Blog Web Research Social Media Marketing (Facebook, Twitter, Linkedin, etc) Transcription
With over 8 years of support experience where I have worked with Major clients like Sony consumer Electronics USA, Constant Contact, BLI messaging, HonestMail.net and much more. > Support professional (chat and email) > Email Marketing Expert and Guru > Wordpress > Forum Moderator "Constant Contact, one of theworld's leading e-mail marketing companies, employed me for 3 years as a Tier II Support Engineer. Exceptional experience in Chat and Email support and quality assurance check which is ideal for a managerial position. I can make your business grow faster while providing world class support and be a part of your team in a long term position whereby being an asset to the company. I know everything there is to know about Customer/Technical support, e-mail marketing., integration with Wordpress and Joomla, e-commerce checkout integration, Forum Moderator and so on. You really should click the "CONTACT" button right now so we can get started growing your business
Providing a Professional versatile, organized and detailed environment for all your business and customer needs.
I am highly skilled in customer Service and have a Public Relations and advertising background I'm a quick learner with a great work ethic and also have experience in data entry and transcription services. I worked in the very demanding advertising industry in client services, as a result I have good customer service skills for example client communication, putting out small fires and maintaining a good relationship between customers and the companies they rely on for their products and services to name a few. All of this makes me making me an ideal Virtual assistant/Customer services candidate.
- Highly experienced research analyst specializing in mortgage servicing processing and performance metrics. - Strong analytical skills in understanding and driving performance improvements. - Excellent communication and interpersonal skills. - Hard working, responsible and goal oriented. - Customer Service skills and mind-set - Problem resolution, detail oriented. - Able to manage change in a complex environment. - Able to manage competing priorities with a sense of urgency - Quick learner/adaptable and thrive in a changing environment - Knowledgeable in MS Word, MS Excel, MS PowerPoint and MS Office.
I am a MBA in Retail & Diploma in Finance,I have a sound BPO experience and I feel that this knowledge and experience will be beneficial for your project if employed. I have been working as a Customer Service and as a Data Entry Operator. I also possess knowledge in Data Processing and Email Handling. I am willing to be a part of your team and would put in my best skill for the benefit of the company. I am ready to be hired by you.
An excellent team-player with experience fulfilling multifaceted roles in a business environment (e.g., customer service representative, sales, recruiting and supply management). A motivated, professional with a talent for quickly mastering technology. Diplomatic with professionals and non-professionals at all levels with familiarity handling sensitive, confidential records. Versatile with an ability to remain focused under pressure while remaining poised and competent. With a demonstrated ability to thrive in deadline-driven environments, I offer excellent customer service skills and a confident approach to all tasks coupled with a high level of productivity.
Providing over 10 years of direct administrative support to C Group Executives, Directors and Managers. I work independently and efficiently. Tasks are completed in a timely and efficient manner. Communication is my key for success. I have facilitated new employee orientation by creating and maintaining a power point presentation introducing new employees to the campus or organization. I have strong conflict resolution skills and have used them to offset further damage through the use of my customer service skills and telephone etiquette. Experience compiling various documents and forms to create power point presentation for medical review committee, created agenda and took minutes and distributed minutes electronically to board members.
Dynamic professional with ten years experience in Administrative Support,Operations Management,Customer Service and Human Resources Management. Experienced in working in fast paced environments that demand strong organisational and interpersonal skills. Places high value on ethical standards and confidentiality.Committed to providing superior customer service to clients.
Being given to understand that there is a vacancy in your reputed organization I would like to apply my candidature for the same. I would take it as a privilege, if I get a chance to associate myself with your management. As I firmly believe that this would help me improve my personal skills and competencies. In response to your search for a Telemarketing/Appointment Setting Representative, I believe my experience in the BPO Industry and my communication skills qualify me for consideration. To further acquaint you with the specifics of my background I am enclosing my resume. I hope you will consider me for this position. I look forward to hear from you soon
>Proven ability to effectively multitask in all situations >Worked in fast-paced, high pressured positions, demonstrating the ability to prioritize multiple tasks, meet deadlines, and provide quality customer service >Experienced in all areas of secretarial duties >Experienced in various office procedures and equipment >Highly organizes and effective time manager, good secretarial skills, phone coverage, filing, data entry, activity scheduling and general office duties Selected Skills and Abilities >MS Word (Highly proficient) >Windows XP (Highly proficient) >HTML (Proficient) >Internet Explorer (Highly proficient) >MS Excel (Highly Proficient) >Power Point (Highly Proficient)
I am a full-time Virtual Assistant, with 5 years administrative experience. My typing speed is 85WPM and I have exceptional experience with 10-key while working for an Accounting firm. In the past I have worked for an Internet Marketing firm strictly online working on various projects; such as editing basic HTML, transcription, note-taking during meeting, online customer service, customer service over the telephone, working with website programmers overseas to get websites created, testing websites, Internet research, proofreading, social media, and much more! Some of the computer programs that I have a lot of experience in include the Microsoft Office Suite (Word/Excel/Powerpoint/FrontPage/Access), Adobe Reader, Snagit!, Go To Meeting, Camtasia, ConvertVid, Goldwave, Skype, Express Scribe, Cute FTP, Creative Solutions Accounting Software, and ATX Tax Software. Contact me if you have any questions about any other skills you may need!
We are a team of experienced Native English speaking Real Estate Support Agents, Property Management Virtual Assistants and "Super Star' Customer Service Specialists from the Caribbean. Our team provides a wide range of support functions in four (4) main industries, Real Estate, Property Management , Small to Medium Business and Call Center Operations these services includes, but are not limited to full service property management support, Inbound and Outbound Call Support, Answering Services, All forms of Customer Services/ Support and Data Entry/ Research. We do everything that is real estate and property management related... we do it all!!! visit our website at www.virtual-assistantsteam.com Follow us on Twitter: @CSECTeam / Facebook: www.facebook/CSECTeam We pride ourselves on exceptional service,as service MUST be a memorable EXPERIENCE..... We look forward to serving you!!!!
I am currently working as part-time Virtual Assistant, handling chat process. Also providing solutions and answering queries to different clients across the world. Recently I have finished projects based on translation as Bengali Evaluator, Excel Help and Voice over in oDesk. I have nearly 3 years of experience in Customer Care and almost 1 year of experience in Data Entry / MS-Excel / PDF to Word conversion / Translator (English to Bengali) / Web Research. I am looking for new and challenging responsibilities in order to continue my career. I am very committed in providing fast and quality work and look forward in having a long professional relationship with my client. I am eager to learn new skills and take on new challenges... I'm specialized in: 1. Chat Support / Call Handling / Online Email Support. 2. MS-Excel / Chart and Graph / Pivot table / Dashboard 3. Translation (English to Bengali and vice verse). 4. Data Entry. 5. PDF conversion. 6. Web Researc
MBA, Business professional with 9 years high level customer service experience and 10 years experience in the financial markets professionally and personally. In top 5% of all Elance users for excel. I work quickly and am very thorough and organized. I am honest and communicate well to get the task done effectively and to your complete satisfaction. www.premiervirtualconsulting.com
I am an expert CSR and administrative support provider. If you want your work to be done with 100% accuracy, in budget and within specified deadline then I am the right choice for it! I have more than 01 year of Virtual Assistance and Admin Support experience for local and top companies, individuals and clients in the U.S.A, Canada, Australia, UK and overseas. Areas of expertise include Admin Service, Content Moderation, Customer Service via email and live chat and all types of Data Entry. I am enthusiastic, detail oriented, fast learner and experienced administrative assistant, that is why you would not find any mistake in your assigned work. You can hire me as a trial for a day and I assure you that I would never let you down and will help you stay on the top of your obligations. One of my Clients review: "Very Professional and master in achieving deadlines without error/mistakes. Love to works with her again."
Time is money and I can save you both. I've been in the call center business for more than 3 years now both inbound and outbound. My job included communicating to customers over the phone, addressing their concerns regarding their services if they have complaints and processing their payments over the phone. My extensive work history includes more than 2 years experience of Web Development, Online Marketing (SEO), Content Writing and manufacturing environments. My proficiency in both MS Word and Excel is Excellent, coupled with a typing speed of nearly 60 wpm at near perfect accuracy, I am a data entry dynamo. Internet savvy, and a self professed nerd I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
I'm always looking for opportunities that will help me enhance my English Communication skills. I've been working in the Call Center industry for the past seven years and have handled different accounts. I have worked as a Customer Support Agent, Customer Support Manager, Appointment Setter, Telemarketer, Market Researcher, Email and Live Chat Support Specialist, Virtual Assistant and Production Manager. I am the type of person who drives for excellence and perfection. I can get things done in a timely manner and I can work fast but accurately. I always try my best to exceed from my employer's expectations.
I am a certified Administrative Assistant with years of experience. I offer the best and most effective results.
I am currently an employee of a Fortune 500 Company, that provides several services including Customer Care Centers. I have over three years of experience in customer service and technical support via telephone, e-mail as well as chat. I have done customer service and technical support via telephone for Asus, customer service and technical support via telephone and e-mail for Audible.com and customer service and technical support via telephone, e-mail and chat for Audible.co.uk. I know if given the opportunity, I would make a great asset to your company.
I am a professional, efficient and highly skilled administration all-rounder. I have a personal assistant, bookkeeping and customer service background. I have extensive experience and skills. I believe the key to my success in any role is the diversity of administration and customer service experience I have. This diversity has provided me with a wealth of knowledge to undertake a variety of tasks.
I offer high quality "Virtual Assistant and Data Entry services to individuals and business at a great price with quick turn-around time. With my variety of skills and specialty, I will be able to assist with your daily tasks that will lighten your load. 1) No Client has ever left once associated with my service 2) You are not a client, its partnership 3) 24/7 is the success mantra, no question of time zones
HELLO: I am a certified expert Virtual Assistant,Manager,Customer Service provider and Web Marketer Specialist. With over ten years of experience as an Executive Assistant and Business Administrator,I am now currently employed here at Elance working Full-Time from my private home office. Customers' satisfaction and success are my main priorities.I take pride in earning clients' praise for professional expertise, reliability and quality services. I aim to bring a peace of mind to my customers through my commitment to excellence.I am confident in my ability to provide high quality services for you. I take an individual approach to each project to satisfy any requirements my clients might have and to comply with the regulations of the project. I pay special attention to keeping with project deadlines and budgets while aiming to provide sufficient quality guarantee of your projects. Your complete satisfaction with my performance is the benchmark I set to consider your job done
Greetings! Looking to learn more about us and the kind of positions my team and I love - we love something fun and cutting edge that allows us to express our creativity and challenge ourselves. Let the fact that we're hours away from your company headquarters not deter you from considering us for this job. My team and I at Your Virtual Assistant (YVA) are highly skilled at producing quality work with fast turn-around times that guarantee an engaging, positive online presence for your company.
Between 2001-2013 I worked for an online travel agency in Turkey, working in both operations as the customer care manager and B2C marketing as the social media community manager. Both roles gave me invaluable experience with problem solving as well as the opportunity use my own initiative. With regards to writing, my experience covers web 0-2 content, blog posts, articles on any given subject, product descriptions as well as sales content and general web content including hotel descriptions, terms & conditions, about us pages, newsletters etc. Before starting any written project I ensure that I thoroughly research the product and I can guarantee that that the content is 100% unique. I have ongoing social media administration experience with Facebook, Pinterest, Stumbleupon, Google+ and Twitter. My blog is http://marshmallowpink.wordpress.com/ SOCIAL NETWORKING AND VIRAL MARKETING USING FACEBOOK -Certificate.DIPLOMA IN SOCIAL MEDIA MARKETING
responsible for overall leadership and operations of the contact center. Lead and manage a team of 2-4 Operations Managers Â· Maintain required staffing levels as directed Â· Ensure high quality and productivity within the Contact Center Â· Carry out supervisory responsibilities in accordance with Amazon's policies and procedures; additional responsibilities include interviewing, training and motivating employees; planning, assigning and directing work; rewarding and disciplining employees; and effective conflict resolution. Â· Effectively partner and build productive working relationships with direct reports, peers, leadership, and other departments. Â· Manage the career growth and development of the Operations Management team by driving focus on Amazon's Core Values and Leadership Principles. Â· Play a critical role in building management depth by providing guidance
I have 9 years of work experience in Credit and Collections, Customer service and Sales (Call Centre). I have very good communication skills with great interpersonal skills and very good hands on experience in MS Office tools and SAP.
Detail-oriented, self-discipline, hardworking, committed, reliable, experience individual that is ready to get the job done right!
Administration, Customer Service and E-Commerce support services. Bilingual in English and Spanish. Paris trained Image Consultant and Visual Stylist specializing in fashion E-Commerce. Bachelor's degree in Sociology and two years as a Business major, which helped me develop a passion for research and entrepreneurship.
I know what youÂre thinking Â that yes, I am the perfect person for the job, but there is no way you can afford me. But IÂm not in it for the money Â well, I am, but it isnÂt the most important thing. IÂm looking for a position where my contributions count and my efforts are appreciated Â and hopefully a long-term commitment. Benefits such as a short commute and flexibility mean just as much as salary to me. So letÂs talk soon.
I am a Certified Medical Assistant with proven customer service and administrative skills. I have an extended background in business and clerical with a penchant for grammar and spelling proof reading. I am personable, trainable and detail oriented. I succeed in high stress situations and multitask with efficiency. I average around 52 wpm while typing. I enjoy challenges, take constructive criticism well and believe in high-standards. My goal in any position is to get my job done accurately, efficiently and with the utmost enthusiasm. I'm a powerhouse when it comes to organization and prioritizing; I need only to show you.
20 years experience with internal and external clients.
I have many years experience in the eCommerce and customer service field. I have a vast range of skills including computer, ebay, amazon, web sales, etc.
I have been a Secretary, Receptionist, Call Center Agent, Nanny and English tutor. Basically all you need from typing, researching, calling anyone or anything with Computer, I can do it. I am neat, organized and very efficient. I meet deadlines with ease and very perseverance for results. Im a good ling term assistant.
I am a young professional who is an aspiring Computer Engineer and Criminal Lawyer, who has dedicated twelve and a half (12.5) years of my life serving a para-military organization as a Junior Cadet, Cadet, Instructor, Officer and Commander, I am well experienced in several professional fields which includes Graphic Designing, Customer Service, ICT, Tech Support, Call Center, Telemarketing, Human Resource Management, Technical Support Manager, Web Page Designing, Security Industry, Eduction, Art Supervisor, Team Leader and Management.
Hello and thank you for reviewing my profile. Up until very recently, I was the office manager at Bates White, LLC, an economic consulting firm in Washington DC, for over 12 years. I was given increasing responsibility for a wide range of administrative and operational functions during my tenure, and was recognized for my strong communication skills, leadership abilities, and my energetic and positive disposition. The breadth of my experience covers a wide area of responsibilities, ranging from recruiting, project and people management, customer service and facilities management. I have excellent computer and organizational skills and I?m motivated by a personal sense of responsibility and work ethic.
I have several experiences in Customer Service. My recently concluded home based job is with an American Online Seller, which offers Christmas trees and decorations. I answer email and live chat inquiries. I also send daily report in an Excel format, detailing the number of emails and Live Chat inquiries I handled. I worked as a Virtual Assistant for a job posting site based in the USA. I answer email inquiries, send outbound emails to potential clients, lead generation, web research and data entry. I also worked as a Virtual Assistant for a credit card payment processing company based in the USA. I make outbound calls, set appointments for potential clients and send daily report detailing the calls made and the appointment set. I have great attention to details, fast learner, self-thought, honest and reliable. I am looking for a long-term, stable job where I can learn, and grow together with your business.
Offering over ten years of customer service in person, by phone, by email, or by fax, I focus on the customer in order to give them an exceptional customer experience. By helping solve the customers' problems and building a long-term relationship, it benefits the company as well as the customer. Expert in all facets of customer relations. Trustworthy with confidential information. Provide excellent, quality service producing a high level of customer satisfaction. Flexible to changing situations. Goal-oriented and self-disciplined in order to achieve my goals.
5 years as a Customer Service Representative for 2 Clients - both Inbound Order Taking and Customer Support. Been with different level of business, Technical Support, Account Support, Finance, Escalations, talked and deal with different kind of people. Also handled regular and business accounts. Crictial thinking is a must for this kind of Job. For Virtual Assistant, Managing Clients Email, Time and Calendar on Gmail. Manages Mail chimp, Modify Apps on Bizness Apps, Updating Clients Account on Sales force. Specializes Excel Spreadsheet, PowerPoint and MS Word. Programs/Software: Asana, Base camp, Time doctor, Drop box, Mail chimp, Sales force, Google Play, Odesk, Gmail, Microsoft. Also Editing Photos with Photoshop, Uploading and resizes image for Google play. Managing social media and sending important email to Clients, booking keeping, audio and video Transcription, Data Encoder..
Over 15 years of administrative/general office and customer service. Strengths in problem-solving, possess solid computer skills, proficient in Microsoft office, strong communication and interpersonal skills. Worked in Healthcare, property management, telecommunications and with staffing agencies.
Hello! I'm Rebecca. I have been in a variety of positions and have dealt with people of all ages, and backgrounds. My strongest points would have to be anything related to reading, writing, and comprehension. I also have a great customer service personality. As a student, I am always looking for ways to learn more. On top of being enrolled in classes at my local college, I am taking extra courses online to further enhance my knowledge base. Being a motivated person really helps me get things done and with accuracy. I don't like to skimp when it comes to my work. A few other skills that I posses would be, extensive knowledge of Microsoft Office, ability to gather research materials, typing, telephone skills, and other misc computer and office skills.
I originally moved from Germany to Long Beach, California on July 4th, 1977 and have been living here ever since. During my years in college, I have been involved in student government and my college newspaper while pursuing a degree in Criminal Justice, a certificate in Vocational Photography and studies in Theater Arts classes where I was part of both student and professional productions. In my working life I have had many different jobs, including office work for several temporary agencies and my own freelance photography business. I like to interact with a variety of people on a daily basis.
Hello everyone, I'm here on Elance to share my skills and knowledge with the online community and businesses. I'm an intelligent and outgoing person who loves a challenge and I love using my brain! I have a lot of experience in customer services, administration support, secretarial work, IT projects, article writing, creative writing and much more. I strive for perfection and produce high quality work to fit each brief. I love dealing with people and find problem solving and answering queries very rewarding. You will always receive a professional and efficient service from me and deadlines will always be met. English language is also a passion of mine. I am English and speak English as my native first language. My degree in English Language has given me the knowledge and tools to embrace my love of writing. I believe that accuracy and good content is of upmost importance and I always try to achieve these things wether it be for a factual or a creative article.
Experienced, Hardworking, Christian Administrative Assistant looking to create a long lasting professional relationship with the right employer. I am Proficient in Microsoft office, word, excel, outlook, publisher, PowerPoint. Gmail, Google talk, Google drive, Nuance Pdf converter. Some exposure to database and html webpage creation.
I have 8 years experience in customer service, with 4 years being in work@home positions. I enjoy people, which makes being a virtual assistant my #1 choice. I am empathetic, and truly strive towards giving excellent customer care. I have excellent telephone and internet navigational skills. Excellent Microsoft Office skills. Chat room and email experience also. Need help in customer care? call me I'll be there.
Well experienced Data Entry Professional and Customer Service Representative for almost 4 years. I'm doing all the documentations and attending all the customers needs, all for our export shipments bound to USA, Canada, and Mexico. I'm hardworking, dedicated, flexible, & can work with minimum supervison. Familiar and proficient in MS Office, with logical thinking & creative problem solving ability.
Self-motivated, highly organized, detail oriented, ability to multitask
The opportunity presented in your company is very interesting, and I believe that my strong technical experiences and education will make me a very competitive applicant for this position. The key strengths that I possess for success in this position are the ability to work alone or in large groups, the ability to easily meet deadlines, speaking publicly in front of large groups of people, being able to learn a new method in a short period of time, the ability to brainstorm and come up with viable ideas, and the ability to juggle multiple projects. With a BS degree in Computer Science and earning units in Secondary Education, I have a full understanding of the full life cycle in clerical and administrative position. I also have experience in learning and excelling at new technologies as needed. I can be reached anytime via email at -- or my cell phone # --5.
I took a start up company with over $3,000,000 in inventory and sales on Amazon and EBay with a beginning feedback rating of 382 to 9787 in 7 months. Maintained top-seller ratings and High Performance standards for 5 online eCommerce accounts at one time.
Tenured agent for more than 20 years of handling customer service. Loves to listen and talk to people and knows how to relate with empathy about their concern.Self-driven and highly-motivated; persistent and resourceful; can quickly analyze and interpret with accuracy both in English and Spanish and able to provide first call resolution. Always with a positive attitude.
Hi, I am an experienced well rounded employee, I have worked in numerous call center positions in both customer service and sales roles.I have also worked in numerous customer facing roles in areas like hospitality and sales. I am an entrepreneur having owned my own small eco friendly cleaning business for Four years,i advertised solely online and marketed my company threw blogs,social media and daily deals. I also have a blog were i sell vintage and collectible items,i use Google ad words and Amazon Associates,i drive traffic to my blog using craigslist,apartment therapy and i sell periodically on eBay and Etsy.I also use Google analytic's. I have a BA in American Studies and Film,and i have worked in Germany,Canada,Italy,England,USA. I speak conversational French,Italian and Irish.I have basic Spanish.
Proficient user of Microsoft Office, 15 years experience in health care and management. High regard to professionalism, attention to detail, and excellent customer service skills. I have a great deal of computer experience, high speed internet, and a land-line. I would like to focus on something related to data entry/customer service, but am willing to explore other avenues. I am currently working towards a degree in marketing, and am also interested in social media, internet marketing, and web design.
For more than a year working as a customer service representative I have been awarded as the Top Advisor and Top Sales Agent for three consecutive months in one of the well-known call center here in the province. I am also a person with strong analytical ability. I have been working in the industry for more than a year now. I have had develop a wide range of skills when it comes to answering the customers concerns. I have been part of the Clients Choice Awards in providing the Best Customer Service.
Hello! I am Julie. I am a registered nurse and I was also a customer service representative before. I worked for 9 months at Teletech Iloilo and 1 yr and 2 months at SPI Global CRM. Both companies have different accounts but we handle mostly the same things like billing inquiries, general info about our product and tech support. Therefore, I am really good in handling customers and can be an asset for you.
I have many skills that I would love to share! I am very organized, a self starter, energetic and have excellent time management. I would like to help you with any of the following: Data entry Virtual Assistant Administrative Assistant Transcription Writing/Blogging Proofreader
Technical Training: Computer Technician I Marikina Polytechnic College Jan.-March 2007 Basic Electronics Marikina Polytechnic College Sept. - Dec.2006 Automotive Gasoline Engine Overhauling Marikina Polytechnic College Sept. - Dec. 2006 Domestic Refrigeration & Air-conditioning TESDA CAINTA Aug. - Oct.2006 Bread Making TESDA BINANGONAN Sept 12-25, 2006 Baking, Cookies, Pastries And Cakes TESDA BINANGONAN August-Sept 2006 Basic Therapeutic Massage TESDA BINANGONAN August 2, 2006 Basic Reflexology TESDA BINANGONAN August 1, 2006 Building Wiring Installation TESDA CAINTA April-June 2005
Experience in Customer Service,Receptionist, Office Assistant,Personal Assistant Speak and write Spanish fluently, I love to help others and I am a quick learner, I adapt to my surroundings very well. I'm very detailed in what I do and I can also multitask.