Have an excellent understanding of Windows XP Professional, Windows 2003 Server and also building PC's and installation of hardware. Proven New Zealand based background within customer sales and service. Able to learn and master new skills quickly coupled with a high level of multi tasking and organisational abilities. Proven background of sales success and focused on achieving set targets and business goals. Excellent communication and interpersonal skills, with the ability to develop strong relationships with people from a wide range of cultures. Rich knowledge of computer and Internet technology Strong IT literacy, especially with Microsoft Office tools and software. Proactive positive attitude Can do and willing to learn attitude and do not mind working extra hours
Fluent in Spanish (read, write, and translate); typing, data entry, MS Excel, MS Word, 6 years customer service.
With 10 years of work experience I can accommodate your needs in a timely manner. I have worked in customer service, education, and managed a staff of ten. I am well versed in transcription, administrative duties as well as proofreading and editing.
I am a hard worker driven by the work well done. I have a great personality that meshes well with others. I am interested in data entry jobs and customer service mostly but i'm up for the challenge of anything you put in my way. I look forward in working with you.
I have over 18 years Data Entry, Customer Service, Management, and Aministrative Clerical experience. I currently service Fortune 500 and 300 companies with excellent customer service and order entry skills. I am looking to broaden my horizons and supplement my current position through long term and short term projects.
I have a bachelors degree in Culinary Nutrition; I graduated with high honers from this program. I learn quickly and work hard. I have excellent customer service, time management and problem solving skills.
I believe in improvement on weekly basis.
I am a data management/inventory specialist. I can organize and keep track of all data and inventory records accurately and efficiently. If you don't have time to update your company's online or in-store database and/or records I can do it for you. All I need is your sales from that day, a current/updated on hands file, and any order invoices you acquire. Depending on the amount of product that is going to be updated determines the amount of time it takes. It will always be ready before opening the next morning, within reason.
I have over 15 years experience in typing, data collection and writing ~Dedicated and technically savvy-administrative assistant eager to contribute strong administration and communication skills toward supporting a dynamic individual in optimizing performance. ~ I am able to efficiently provide virtual assistance, with experience in data entry, research, customer service, transcription, word processing, office management, travel planning, fact checking, event planning, bulk mailing, word processing, and presentation design. I am available 24/7 on skype: brayosylvan, yahoo messenger: brayosylvan and on facebook.
The Business Support Team (BST) are a skillful and dedicated assistants with over 20 years of administrative, project and time management experience. We provide you a high level of analytical and specialized support. The BST has extensive experience in the coordination, organization, and support of daily operational functions to manage high volume workloads in addition to performing a variety of both complex and routine duties. Certified Microsoft Office Specialists in Excel, PowerPoint and Word. Don't look any further for a diverse professional team with a background in working on small, medium and large size contracts.
I am a highly motivated and enthusiastic person, have a keen desire to continually update my knowledge and skills. I am a loyal employee who is hardworking, dependable and trustworthy because I understand it is a two way relationship.I have a strong sense of commitment; I am able to begin a course of action and work through it until it is finished.I am reliable and able to be trusted to do what I have been asked to do, or what I have promised to do. I have the ability to be flexible and adaptable in order to meet changing conditions or situations. I am able to deal with pressure and organise my time well, so that work and job demands get proper attention.
Hello, I am looking for a virtual position that can be fulfilled from Wales, UK. I currently hold a doctorate in pharmacy from St John's University, but can not utilize my degree in the UK, so I am widening my career horizons. I am a fast learner and look forward to new opportunities. I have expertise in data entry and customer service from my Costco Pharmacy background, as well as human resource and payroll experience from my time as an HR manager at AMC Entertainment.
I am currently seeking a full or part time accounting or administrative position. My goal is to use my experience, reliability, and attention to detail to benefit your company. With over 5 years experience in accounting and administrative roles, I have gained knowledge and skills that will make me indispensable in many situations. I am a calm, cheery quick learner, and I love a challenge.
Cornwall College Montegobay Jamaica 5 Subjects in Caribbean Examination Council (CXC) Principles Of Business 3 Principles of Accounts 2 Technical Drawing 3 Religious Education 2 Work experience October 2007 June 20110 ACS E-Services Montego Bay Freezone Reservation Sales Representative Maintain High Customer Service Provide Efficiency in Handling Claims Team Player September 2006 January 2007 AllianceOne Montego Bay Freezone Bill Collector Maintain a 90% hit ratio Great call handling procedures Good work ethics September 2004- April 2006 AllianceOne Montego Bay Freezone Unit Manager Call monitoring Critique agent calls and give feed back Review client inventory and give feedback Setting agents daily weekly and monthly goals
15 years in Customer Service, Office Support, Technical Support and Quality Assessment has sharpened superb customer service qualities that are one of a kind. My goals are to assess the need of every customer and suggest ways that our services can be the most effective with each client. By doing this, the organizations customers will walk away content and more importantly return to do business with them again.
Hi. I am Remedios Amante. Graduate of AB Mass Communication major in broadcasting at Centro Escolar University. I am a very flexible person, can work under pressure and can work with minimal supervision.
I have over 10 years of experience with office work and customer service. I have a marketing degree and would love to assist you and your company with any needs you may have!
Let me give you a brief introduction of myself: I am a graduate of Psychology and a full time mom. My past experiences had molded me to become a competent individual which will provide quality customer service and admin support to every client I will meet. Hope that we can work together soon and I assure to give you the finish product you want.
VenMerc Techno Solutions is a company engaged in various fields of IT with services like IT Infrastructure management, Custom Application Development/Maintenance, Operation Outsourcing and Resource Fulfilment.
Hi my name is Erin. I have a background in customer service but most recently have worked in a professional office setting. I like office work. I am organized and trustworthy.
Diligent, detailed individual, knowledgeable of all office functions with a solid background in the clerical field. Excels at multi-tasking in a fast-paced environment, completing assigned tasks/projects within assigned time. Superior customer service and computer skills with Proficiency in MS Word, Excel. Goal-oriented individual with strong leadership capabilities, focus and drive.
An excellent customer service is never by accident, it is the result of high intention, sincere efforts , skillful direction and a wise choice of many available alternatives. I have about 18+ years of experience in public relations, customer service and administration. I will use this expertise of mine to excel in all future assignments to the best of my ability.
I have a lot of experience in customer service and administration. I enjoy talking with others through email, social media, and on the telephone. I am a team player and have an excellent work ethic. My goal is to add value to any company I work with as well as the clients they serve. I believe I would be an asset to your company and am willing to put the work in to ensure the success of both myself and my employer.
I am a very detail oriented person, with a strong customer service background. I have a strong work ethic, and meet all deadlines.
With many years experience in an office setting, I can provide top-notch, quality customer service to you and your company. From making appointments, phone calls, and assisting with typing reports, etc., I am here to help.
I am compassionate, hard working, customer-focused ethical professional. I have an excellent sales background which includes customer service and telemarketing experience,also I have excellent interpersonal and communication skills and I feel that these skills makes me the perfect candidate for any company. Respectfully yours, David Pegram firstname.lastname@example.org (347)920-2579
I have had experience running business, management and leadership, office/clerical, clientele tasks, customer service, maintenance, records management, recording minutes, phone, scheduling, cleaning, planning (including events and meetings), report building, research, and so much more.
I've been with customer service and sales field for more than 10 years now and I think the experiences I have gained is more than enough to give you (clients) the best customer service experience.
I have been working with many organization in data collecting and analyzing by using SPSS and Excel. Also i have experience in tax preparation and customer service. I prefer working as virtual assistant
- An enthusiastic, meticulous and methodical individual with proven organisational skills. - Excellent interpersonal and communication skills. - Proven ability to work effectively at all levels in organisations having developed strong and effective relationship skills with both external clients and internal members of staff. - Accustomed to working under pressure and prioritising workload to achieve tight deadlines together with a proven track record in delivering commercial objectives.
I have enjoyed working in the customer service field for over ten years now. I work well as a team player or on my own. I enjoy learning new things and meeting new people.
I am a retired grandmother with over 20 years experience working in business offices with computer knowledge.
I am highly competent in using Microsoft Office, Word; Excel; Access; Outlook. I have over 10 years experience in administration and I am looking for any clerical, administration, data input or transcription projects. I am highly organised and will always meet deadlines and have an excellent telephone manner.
I processed mortgages from home for 8 years. During that time I learned a lot about running a business, customer service, excel, document and contract writing, and many other skills. I am looking to help with any tasks needed to get you and/or your company to where you want to go.
I have 10 years Data Entry, and 15 Years Customer Service with a few years of Microsoft office skills. Can work 15-20 hours a week. My schedule varies quite a bit. Work would be done on Saturday morning or during the week after 430 or 530.
Accounting and Customer Service Professional with over 4 years of progressive experience in Credit and Collections Management and full order to cash accounting life cycle. Over 4 years of experience in vendor relations and safety management. Broad skills with computer systems, product configurations and supply chain methodologies, with a special emphasis on solving challenging customer issues. Extensive experience in unemployment claims laws, I-9 compliance, and Attorney Certified in fraudulent ID detection. Broad skills with computer systems, claims loss reporting, and restaurant operations with a special emphasis on solving challenging customer issues. Verbal and written communication skills, while thriving in a fast-paced, challenging environment.
Hello, my name is Kyle Mukai. I have B.A. in Liberal Studies from Fresno State. I currently work as a special education aide at Fresno Unified School District. I have data entry, customer service and MS Word/Excel 2003/2007 skills to offer.
I have two areas of expertise: legal research and customer service/sales support. I have a J.D. and over 20 years of experience in online research combined with sales support and customer service to attorney clients. I can help you with research or support you in meeting your business and marketing goals.
Together, we can improve the core of your company with clarity and ease. My unique perspective, adaptability, and dedication will bring stability and growth to your team. I hope to learn and explore new ideas while applying myself to achieve our shared goals. Once I set my mind to something, my heart follows.
I am a hard worker and will always submit the best quality of work to fulfill the customers expectations using my skills and experience. Always seeking a rewarding and challenging job where I can utilise my current skills and attributes. Experienced in marketing and customer service for over eleven years. Reliable, honest and trustworthy. I have experience and skills in the following areas: - Data analysis/entry into Excel, Word or other programs - Research using the Internet or other information databases - Outbound calling to clients, vendors or others - Setting up and managing social media accounts (Facebook, Twitter, Wordpress etc..) - Website design and graphic design - Good written English and vocal skills, plus other language skills - Email management I am part of the accredited agency virtualworkmate.com
Extensive Customer Service background. 17 years, to be exact. I've been a stay at home mom for the past 5 years. Currently attending University of Phoenix, majoring in Human Services Management. Honest, loyal, dependable.
I'm a student at Columbia Southern University, and your new employee. I'm working on my Bachelors in Information Technology. I'd love to broaden my resume as well as gain as much experience as possible before graduation. I can type 80 wpm, and I became certified in Microsoft Word and PowerPoint 2003 back in 2010. I have 2 years of experience in customer service. And I have excellent telephone etiquette. Excited to complete the assignments I
Versatile expertise with background of engineering. I provide creative and detailed writing, editing and administrative services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills that are necessary to be a virtual employee. Moreover, for big projects, I have the sufficient back up to provide the 24/7 support. I have studied in USA so i Know it's culture so I can work in any environment related to it. Personally I am a reliable person whom with you will love to work again and again. And see what I can offer my clients: - Customer satisfaction - Prompt response - Flexible timing - Always open to suggestions - Value customer feedback - Full support during project - Dedication and commitment
I am an administrative assistant that is hardworking, self-motivating, and determined. I work hard and take pride in everything that I do. I am proficent in Microsoft Word, office procedures, and customer service.
Experienced Telemarketer/Customer Service Rep for about 7 years. I have worked as a Telemarketer for more than 2 yrs and customer service for more than 4 yrs. My previous work experiences include credit card applications over the phone (US account) and TELCO mobile customer service (Australian account). I'm also highly proficient in Transcription, Calendar/Appointment Setting, Email Management and Recruitment.
I am currently a stay at home mom looking to maintain current and add to my experience in the business field. I am also working towards obtaining a Bachelor of Business Administration in Human Resource Management. I have extensive customer service experience, as well as experience in an office setting. I have worked in entry level positions, such as; receptionist and administration assistant. Most recently, I have spent my career in finance, working in payroll.
Worked for more than 7 years for various BPO companies and has provided quality technical support/customer service throughout the years. I've also worked as a Communications Assistant for a web-based telecommunications relay service, assisting hearing and speech impaired individuals in placing standard telephone calls. Exposure and knowledge in transcribing general media and was given an opportunity to work and manage a team of highly competent transcribers. I am fast, reliable and accurate in turning in "client-ready" files. Able to work with minimum or no supervision and is eager to learn and experience new skills. Can work 50 to 60 hours per week. My schedule is very flexible -- can work on holidays and or weekends.
With 25 years of administrative support, primarily in customer service and accounting functions, I am highly organized, detailed oriented and bring a very strong work ethic to the table. I offer fast, accurate data entry, advanced Excel skills, and a true passion for research and problem resolution.
I have over 12 years of experience in an office/clerical setting and can do anything from data entry to customer service with great efficiency.
My name is Christian Smith and I am currently attending college to earn my degree in Medical Office Administration. I am very familiar with the Microsoft Office suite as it is part of my curriculum. I have also worked in a office environment and my responsibilities included bookkeeping, data entry, customer service, and answering telephones.
Self taught in most of the applications currently familiar with and developed my knowledge of those applications through job experiences. Worked in the advertising and marketing field, from office filing to production assistant to event coordination. Moved on to the Call Center industry and improved on customer service. Later moved on to the reporting and analysis line of work. I am excellent in creating MS Excel reports with basic automation. Have created and maintained trackers in MS Access. A little rusty in the graphics design field, but willing to jump back on that if necessary. I have a strong sense of urgency and customer satisfaction. Fluent in English and Filipino.
Diligent, persistent, self-motivated individual who excels at multi-tasking in a fast-paced environment, successful completion of projects correctly in a timely manner. Superior written verbal communication and customer service skills. Proficiency in Microsoft Word, Access, Excel, Outlook and PowerPoint
Providing a quality service in web research, data analysis, office tasks and data entry. I am flexible and reliable. Plus, fair prices and good turnarounds. My goal is obtain a position that will enable me to use my knowledge in MS Word, Ms Excel, and MS PowerPoint, Latex, R and SPSS, educational background, and ability to work well with people.
I am customer service oriented, organized, and extremely motivated!!
With over 11 years providing customer service and admin to the different industries, I have dealt with clients, small businesses, Company Directors and International Clients to provide exceptional service. Currently managing a small business that traders in Financial Products and dealing with Large Australian Financial Companies, Advisers and Investors. My goal is to achieve for your company what you wish you had the time to achieve for financial and commercial benefits.
Job Objectives: Ø To gain more knowledge and experience Ø To be able to work in a different environment, to be a good follower and someday be an excellent leader Talents/ Skills: Knowledgeable in basic desktop applications (Microsoft Office and Internet) Can fluently converse and write in English and Tagalog Has a high tolerance for stress, very flexible and willing to work on-shift A team player that can work well with others in achieving a common goal Self-sufficient and can work well with very minimum supervision Can easily learn and apply new ideas and has good leadership qualities Sports minded and has good dancing, singing, acting abilities Educational Background: Ø Tertiary level Southeast Asian College Inc. (formerly UDMC) Bachelor of Science in Nursing (Undergrad)
I am a dedicated,very fast learner, easy to train ,very resourceful and very friendly person. Expert when it comes to software applications including Microsoft Office. And has the basic knowledge in programming. Experienced in the industry of telemarketing and sales, mostly reselling of computer equipment and software. Specialized in handling data fast and efficient. Has the personality of a customer service and support representative
20 plus years in an office environment Excellent work ethic Dependable, Dedicated, Hard working
I have over 5 years of sales and customer service experience. I have experience as an office assistant, store manager and area manager and can tackle any task put in front of my. I am process oriented, and get tasks completed quickly and efficiently. My current schedule is very flexible and I always provide quick and useful feedback and responses.
customer service representative
Great customer service skills and general office skills!
Ability to take complex data and present it in an easy-to-understand manner. Excellent problem-solving skills in logistics/purchasing/transportation. Fluent in german (native) and english. Write and keep accurate records of discussions and correspondence with customers. Communicate directly with customers by phone, email or face to face.
I have bee in program management and customer service over my life career of 25 years. I have a wealth of knowledge and experience, and can do attitude. I will not let any one down!
have experience in customer service and tech support for big companies in the world able to achive goals professional and friendly
I've worked in differente areas that have provided me with expertise you can't learn, you can only live.
I have ten years of customer service and telecommunications experience. I am computer literate and have a professional manner in person and over the telephone. I am out going and work well on my own and as part of a team.
I worked for a none profit company running there office . My duties were as followed, data entry,scheduling,filing ,billing,collections,customer service ,ordering supplies ,and all other office duties . I am self motivated and work quickly .
I am a customer service representative , writer and translator ,i speak Arabic ,French and English ,I hope to join an organization where i can show my skilles !
I have done graduation engineering in electronics in 1992. I offer customer service to clients for online OS & software related problems.
I have been working in Emerson Electric Asia Philippines for 5 and a half- years. We process purchase orders, administrative,shipments/ deliveries & customer service for transmitter manufacturing companies & suppliers based in USA Europe & Asia.
I am an experienced customer service representative with ten plus years of diverse multi-location experience. I am strategic and results-oriented as well as an creative and effective problem solver. I have excellent written, verbal and public relations skills. I am very professional, reliable, greatly organized and detail-oriented, creative self-starter, highly motivated and adaptive. Proficient in various Windows software packages including: MS Word, MS Works, Outlook, Excel, Powerpoint, Publisher, WordPerfect, and Internet Explorer.
I am very detail oriented, computer literate and I have years of customer service.
I am a Graduate and Diploma holder in Travel and Tourism Foundation (IATA). For the past three years I was working as a Customer Care Executive in India, where I was responsible for solving customer query, handling incoming and outgoing calls, responsible for incoming and outgoing courier services, maintaining a database worksheet report etc. These experiences helped enhance my customer service skills, time management skills and teamwork which can be useful in any company.
I have many years experience in content writing, event planning and customer service. I am a team player and I get the work done. I always get the job done on time, if not before schedule.
I worked as a database manager and office coordinator in Iraq for almost 4 years, After the birth of my son in 2008 I took some time off and went back to school. Then in February 2012 we moved to Atlanta where I worked as Salesforce Administrator for a year and a half and just recently as a Dealer Development Representative with Sales and Marketing. I enjoy the customer service side of business and look for opportunities which allow me to interact with people as much as possible.
I have been freelancing online for nearly 4 years after 10 years of working in the professional arena. My experience includes: customer service, purchasing, administrative assistant, proofreading, and clerical work.
Looking for detailed quality results in a timely manner? I have over 10 years experience in administrative and customer service, both internal and external. I am a very organized, detail-oriented person with excellent communication and time management skills with a strong ability to grasp new methods and procedures. I have a strong record of achievement and demonstrated success in daily extraction of data from various databases and sources. I am committed to providing and ensuring accurate and quality data with complete compliance to policy standards, regulations and confidentiality requirements. You will find me to have an excellent work ethic, positive attitude and the ability to work well independently and under pressure. My record is one of varied responsibilities and solid accomplishments.
Highly personable professional with more than 20 years customer service experience. Demonstrated problem solving, organization, analytical, and administrative skills. Proficient with Microsoft Office Systems.
I'm currently a stay at home mom who has had many years working in the fast paced corporate world of retail specifically in the areas of sales, marketing and merchandising. I'm computer efficient with both Mac and PC programs. I have great communicational skills and understand all facets of customer service. I'm an extremely hands on worker and can work flexible hours as much as the project requires to get the job done!
Industrial Engineer , Native Spanish speaker with over 6 years English to Spanish and Spanish to English translation experience in different fields such as Engineering, Import-Export, Construction, Corporative, Safety & Regulations, Politics & Gender Studies. Handle and deliver formats: Text (.txt, .doc, etc.), PDF, Excel, PowerPoint, HMTL, InDesign. For large projects: MemoQ, SDL Trados, WordFast I have a Mexico number and U.S. number where I can be reached (U.S. Central Standard Time).
I am a very reliable, hard working individual that understands the importance of getting things done in a timely manner. I am efficient and am able to multi-task very well. I pride myself in being prompt, dependable, and I always have a positive attitude regardless of the pressure. I am very computer literate and always love the challenges of learning new things! If you are looking for someone you can count on to get the job done and turned around in a timely manner, I am your virtual assistant. Customer Service is my #1 goal!
An energetic, diplomatic, detail-oriented executive administrative assistant with eight years experience supporting senior level executives. Specialties: High volume calendar management, travel arrangements, event planning, Excel reporting, business correspondence, contract review, proofreading, project management, tenant relations, professional telephonic support. Advanced proficiency in Microsoft Office, especially PowerPoint, Excel, Word, and Outlook. Also proficient in Adobe Acrobat Professional, Photoshop, InDesign. Very familiar with both Mac and PC. Typing speed gross 85 wpm.
Over 20 years professional secretarial experience in the medical and legal field, government sector and public school system. Extensive customer service, transcribing and data entry experience.
Experienced general transcriptionist, data entry and lead generation specialist.
Over the last 6 years of working in the Remote Outsourcing Industry I have developed and acquired skills in the ares of sales, customer service, technical support and recruiting. I want to be a part of a distinguished organization that will leverage my talents and skills in delivering quality services in global perspective and accomplish high-quality outcome with my passion, skills, loyalty, sincerity, dedication and hard work.
GREATEST ADMIN. ASSISTANT! A+ VIRTUAL OFFICE SKILLS My objective is to provide excellent assistance to a company looking to build upon itself. I have 8 years experience maintaining records in Quickbooks database, A/P and A/R,Internet savvy, and management skills. I am available during ANY time zone! Computer Skills QuickBooks, Quicken, Microsoft Word, Excel, PowerPoint, Google Products, Internet Research savvy,scanning technology, Windows XP/7, Print shop 15, Paperport, Email and Instant Messaging proficient
Diversified experience that ranges from large international corporate office to small medical office. In other positions I have provided excellent customer service, along with administrative and financial duties, including scheduling appointments, producing budget reports, making travel arrangements, and event planning. My strengths include a strong work ethic, flexible schedule, computer and design abilities, creativity, online research and organizational skills.
Are you looking for a Professional with Administrative Skills then look no further? My name is Shellye and I am Administrative Supervisor with 13 years of experience within the Local Government. My goal as a contractor is to support my potential clients with the administrative skills to be successful! Asan expert in my field, I have the ability to meet my client and project prerequisites in an effective manner. I can provide the following services of the Microsoft Suite, Customer Service, Data Entry, General Office Skills, Payroll Management, and Supervisory experience to receive the necessary help with a professional touch.
SKILLS: - Operating system- Windows xp, vista, ubuntu and opensuse 11.4 kde - Application packages- data base designing, computer repairing and maintenance, Microsoft package, - Proficiency with e-mail (internet connectivity) - Help desk officer at digital solution Uganda limited. - Academic computing services to students at Nkumba University. - Provided personal assistance to students on IBM and DELL computers. - Maintained computer facilities and managed printers. - Help desk to over 500 people at campus. - Customer care service officer at kisakye whole sellers via email, phone and in person.
I am very good in customer service. I have above average communication skills too. All of my previous jobs are all about interacting with people. I'm a fast learner and is eager to learn and improve myself personally and professionally.
I am dedicated and commited professional with vast background in customer service, office management, sales and business management. Exceptional ability to understand business needs and build rapport with clients worldwide. To contribute skills and experiences and collaborate with a team that enhances your organization's success.
I have been an assistant for 7 years, in the area's of administration, and accounting. I love what I do, and am also currently finishing my BA in Accounting.
Achieved Microsoft Office Specialist Word 2010 Certificate. Will be graduating from Adult Career Program shortly, but am able and willing to work now. Have background in inventory, ordering, scheduling, supervision, customer service, other basic office skills, and Windows 7. I am also studing Electronic Health Records for the medical field. I am currently working a parttime job while attending school after holding a job at retail warehouse for 10 plus years.
An enthusiastic and confident individual, with good interpersonal skills and a proven track record in customer service. A team player who can work flexibly and likes to exceed targets. Bilingual in French and English and computer literate.
Objective: To secure a position which allows me to utilize my customer service skills and consequently, improve the organizations reputation and also hone my skills. EDUCATION : B.A. Spanish Studies, anticipated August, 2016, Northern Caribbean University: Department of English and Modern Languages . University of the West Indies, Mona (2008-2010) Two years of the undergraduate generic nursing programme Bishop Gibson High School for Girls (2002-2007) C.X.C. passes in 9 subject areas EXPERIENCE: 1) Nursing in major hospitals in Jamaica (2008-2010) 2) Customer service , Fullgram Solutions (2010-2011)
Previous work experience, for the past 10 years, I have been the branch coordinator for a major HVAC company. My duties included: warranty registration and claims; office billing; National Account billing; maintaining service agreements; reconciliation of technician credit cards; collections; dispatch of service calls for 12+ technicians; Safety coordinator; maintained all office equipment; handled billing disputes; created and submitted monthly sales forecast; lien waivers; AIA documents (for Federal projects); filing; parts ordering and returns; developed/maintained relationships with vendors, customers, and potential customers; processed payroll ; handled accounts payable and accounts receivable. Can type 65+ wpm and able to meet short deadlines efficiently and accurately. Thank you for your consideration.
To obtain an Office Support position requiring organization skills and dependability. I have excellent customer service skills from working in fast food environments. I recently graduated from the Administrative Professional program at Nicolet Technical College in Rhinelander, WI. While I was in the Administrative Professional program I was on the Dean's List every semester and I received the Outstanding Administrative Professional Graduate Award. I have keyboarding skills of 70 words per minute, document processing skills, and I am proficient in Microsoft Word, Excel, PowerPoint, and Access.
More than 6 years Experience in online technical support, Data entry, call center experience& customer service.
I am committed to exceptional customer service and driven by challenges, I posses the ability to independently plan and manage diverse customer relationships. I am also accustomed to fast-paced, high-pressured positions, I demonstrate ability to set priorities,deliver qualitative output, prioritize multiple tasks, meet deadlines, and provide quality service.