I have 9 years of customer service experience through telecommunications. I have spent a portion of that time in sales and also taking supervisor calls. I enjoy working in that type of field. I have also went through sales help training sessions through the Amway program which has helped me become a well rounded individual. I seek to work from home and help a firm looking for these kinds of skills. I am well versed at multi-tasking on the computer while talking on the phone and have experience using different microsoft office products. I believe with these skills, I can bring great assets to a company through elance.
10 Plus years in Office Administration and Operations Management. 3 years teaching English Grammar, Dictation and general Language Arts. Great Oral and writing skills.Great typing speed and accuracy.Typing dictation since I was age 6 for my parents in a family owned business. Experienced in customer service in a fast paced environment.
I am a Business and Information Graduate. I have been in the call center industry for more than 8 years and have worked as a data researcher, technical support professional and customer service representative and have also worked as an ESL trainer. I am very confident about my capabilities and you can be assured that you will be getting the best service from me.
I am a motivated self starter with a solid work ethic combined with reputation for dependability, efficiency and integrity. I am also a results-oriented driven achiever with exemplary planning, organizational and research skills, along with a high degree of detail orientation. My background includes comprehensive customer service and management experience with consistent notable achievements along with exceeding expectations. I have a good working relationship with co-workers and customers/clients. I am proficient with Mac, Microsoft office programs, and use of database programs. I am bilingual in German.
13 years solid experience in customer service: 5 years of which were with over-the-counter aftersales service, and another 8 years in the BPO environment. 5 years executive secretarial position providing assistance and support to top executives of companies.
I have been in the Call Center industry for more than 5 years now. I've handled different accounts from general customer service, data entry, technical support and financial service as well. I've spent all those years traveling to work and home. Now I would like to take the opportunity of working at home, with all my resources available, and to be able to help and contribute my skills to a lot of people who would be needing my service
Hi, I am a hardworking mother of 2 children. I enjoy spending time with family and bowling. I recently graduated October 2012 with an Associates degree in medical billing and coding. I have over 8 years of experience in Call Center working as a customer service support, technical support agent, retention agent, data-entry and pre-install sales agent. On daily basis I use my computer, internet, research and input data in the system. I have excellent knowledge of microsoft office, windows and many other software. I have excellent time management skills, problem solving skills, great listener, excellent communication skills, excellent alpha and numerical data entry skills and detail/focus oriented. I am overly excited in the opportunity to be able to work from home considering a recent diagnoses hindering me to drive that has left me wondering how to provide for my children and my home.
Over the last 7 years, I have delivered exceptional customer service to multinational clients (especially US,UK,Australia and Singapore based clients) both as a Representative and a Manager. I have been doing phone, email, chat, back-end supports. You can review my resume for further information. Aside from being reliable and having a good quality of service, I am the one who takes care of your business and your customers.
I have strong English communication skills and customer oriented. I am driven, learns fast, dedicated and can work under minimum supervision. I ensure quality in all the work that I've done. I welcome feed backs as opportunities to improve myself. I have worked for US and Australian Home phone Companies, US TV Satellite Service Provider and US Insurance Company. I am currently looking for a job that would allow me to work from home. It may vary from being a virtual assistant, to data encoding, email/ chat support or the likes as long as it is non voice.
I have been in management customer service/sales for over 10 years. I enjoy the back end of the office work as well as interaction with the customers. My primary goal is to provide excellent customer service to keep the consumer coming back. Also I am very knowledgeable with the CRM system that majority of clients use. I am a fast pace learner.
I have years of customer service, administrative, and data entry experience with client management of computer support and product issues. I have worked with clients in many capacities face to face as well as phone, email and ticketing systems to resolve technical issues in the least amount of time so that clients can stay productive. I have an excellent track record of working from home to ensure customer satisfaction. I am able to adhere to deadlines for email marketing projects, as I have years of experience working with clients on creating and sending mass mailings with attention to deliverability to email accounts. I have a great ability to understand customer needs and manage their expectations with honesty and rapid resolution. I have managed many projects relating to extremely time sensitive deadlines.
I am a Customer Service Representative and was working in this kind of job for almost 5 years already.With this job i've learned a lot especially with dealing people over the phone.I have a good communicating skills. I am interested in writing articles and blogs on any subject. I am willing to thoroughly research each project to present facts not opinions.
I majored in broadcast journalism and minored in fashion merchandising at the University of South Carolina. Upon graduating in 2009, I've held a job as a bank teller for a year and several months before receiving a job offer at my current position for an Internet-based wholesale company. Currently, I work for a company that distributes fashion accessories to various boutiques, wholesale vendors and home-based businesses in various states across the U.S. While with the company, I have had various positions ranging from assistant operation management, account receivables, customer service and sales. I utilize the skills required in any one of those positions on any given day.
I listen to your administrative and data entry needs and concerns to give you high quality services for your everyday requests to help you increase your productivity and grow.
My name is Kisha, and I live in Georgia. I was raised around a lot of computer knowledge, as well as management skills. I have two and a half years of Customer Service experience - working in a call center. I started as an order agent, advanced to a customer service position, and I ended as an Internet Customer Service Agent. I have experience as an administrative assistant. I have a typing profiency of 87+ WPM, and I have excellent experience in data entry. I am a very hard worker, and a wonderful listener.
I am currently seeking to supplement my income by working as a freelance customer service agent while I work to start my own company.
I am an experienced Administrative Assistant with management and customer service experience in a variety of business environments. I am a dynamic leader with vision, organizational skills, as well as excellent interpersonal and communication skills. I can handle the most difficult people with ease. I would like to use my experience and skill to do a job well done in the convenience of my own home.
I have excellent experience in sales,management,and customer service. I worked in the book business for 30 years . I have written on many topics from politics to animal care. I have a can do attitude and will get whatever the job is done.
I have an extensive experience in the field of customer service and well versed in microsoft office applications. I believe in professionalism and efficiency and I make sure I embody them in every task uttered to me. I am highly trainable and eager to learn. I am new to virtual jobs but given the chance I believe that I can excel in this industry too.
I have over 8 years of telephone and in person customer service. I enjoy helping people get the desired results they are looking for.
Six years of extensive background in providing administrative support including data encoding and other organizational duties. Adept customer service officer with more than six years of experience in handling general and billing inquiries/complaints for telephone and financial accounts. Also specializes in telemarketing and answering post sales enquiries. Types 45 - 55 WPM. Resourceful Pays great attention to details Assertive Dedicated
Excellent skills in working with people and offering high quality customer service above and beyond basic requirements. Administrative professional offering years of diversified experience. Developed excellent communication and problem-solving skills through earning my degree. Adept at creating and maintaining case management files, I realize the importance of confidentiality and maintain a high rate of productivity and accuracyeven when faced with tight deadlines or stressful situations. My enthusiasm for working with people and ensuring high quality customer service in a fast-paced detail-oriented environment will benefit your corporation. I desire employment with a progressive company in which my experience through educational training can be applied. Through my compassionate personality I enjoy working with people from various socio-ethnic backgrounds. I view any challenge as an opportunity for growth.
Areas of Expertise * Providing Excellent Customer Services * Qualitative Research: Stratified sampling, systematic and random sampling. * Advanced Secondary Research techniques: The generation and communication of research knowledge and information (papers, journals and internet). * Computing proficiency Knowledge of advanced applications Microsoft Office (Word, Access, Excel, and Power Point etc.). Photoshop, Fireworks. I am familiar with most computer software * Writing formal letters * First language is Urdu. However I am also fluent in English. * Personal Qualities: Enthusiastic, Punctual, Responsible, able to follow instructions and use own initiative. * Capable of working in a team as well as individually. * I have received professional peer mentoring training where I have learned and gained a variety of skills such as: communicative, listening, speaking and also conversational skills
A nurse by profession. Highly experienced in sales, customer service and excellent management skills. Efficient in delivering high level of customer service. I have served VVIPs. Mastered both customer service and sales. Competent and globally diversed. I am very much positive that I would be able to provide you with the skills and knowledge that you are looking for in an employee.
I have worked in a Call Center for almost 8 years so I am very much experienced when in comes to Customer Service and Escalations handling. I also have basic knowledge in Application Regression Testing.
I've spent seven months working full-time as a customer service representative and reservation officer for Hilton Hotels. During that time, I've logged thousands of hours doing everything related to the reservation process, including assisting customers,sales and quality assurance. I ensure that the quality of every submission meets our high customer service standards. I'm also very familiar with English grammar and usage and have no trouble adapting to various style guides. What I like most about my current job is that it gives me the opportunity to learn and be creative, and it looks like this position would do the same. I feel that I could be a valuable asset to your team.
I have more than12 years of experience in HR/ Admin and Customer Support (Work From Home and Office Life) Expereince
I have been self employed for six years. I do contract labor both online and in person locally. I am a detail oriented hard worker. I am not afraid of long hours to complete jobs before deadline. I can help organize your office, files, and contacts. I can maintain an already organized system. Given the opportunity I can do most jobs an office might need. I have great customer service skills. My customer service to you will be excellent. Customer service to your customers will be even better. My computer skills are better than average. I am very familiar with Microsoft Office 2007. If I don't know the programs you use I can learn them quickly.
An unwavering commitment to customer service. Ability to build and retain productive relationships, resolve complex issues, and win customer loyalty. Demonstrate proficiency in research, analysis, and database management. Proven ability to evaluate customer's needs on a case by case scenario and provide company-base solutions. Above average decision-making and problem-solving abilities. Ability to work independently or in a team environment where leadership qualities are valued. Demonstrate a sense of urgency in a busy call center and deadline-driven environment. Provide swift resolution to customer complaints, outstanding problem solving and active listening skills - able to diffuse difficult customer situations with tact and ease. Strong computer and multi-tasking capabilities combined with product knowledge and experience. Entry-Level Certified Pharmacy Technician PTCB Certified Registered with the State of Georgia
I am willing to work as part time in any customer service field, replying to chats and emails. Great experience in various fields, references available upon request
Seeking for a LONG TERM job. My objective is to cater to my client's needs by efficiently providing them with quality results. To apply my skills gathered through years of experience as a technical and customer service associate, quality specialist and email specialist. I also have experience in billing and technical accounts mainly focusing on internet service provider and computer hardware & software installation and troubleshooting. I am honest, dependable, efficient, & committed. I am looking forward to a long term working relationship with my clients.
Email - Customer Service / VA / Data Entry
I am highly motivated, extremely reliable and able to work efficiently with no supervision. I specialize in serving clients by providing products/service information; resolving issues and service problems. I am proven leader, always willing to help other team members. I am experienced with Microsoft Office, Google Docs, etc and have the ability to learn new or proprietary software quickly. Over the past few years, I have gained huge experiences in customer service and technical support - via phone, email, live chat and ticket support. I have experience following written guidelines and exceeding required quality guidelines. I am able to perform data entry tasks quickly and accurately and have a great attention to detail, allowing me to excel at tasks that some might consider tedious. I am driven to succeed and would like to partner with clients who have a similar drive.
I am hardworking and have worked in customer service all of my life. I am presently attending Ashford University for a BA in Health and Human Services. I have owned and operated two companies and have exceptional management skills and Administration skills.
Having worked with International Companies, I have years of experience in a professorial environment. I love to work in the areas of Customer service and Computer helpdesk etc. I can write great emails/ blogs too.
I am a very hard working, responsible and severe person. I don't accept a job unless I know I can do it great.
I'm a Freelancer seeking opportunities to impart my skills in administrative duties, sales, customer service, data entry and web research while ensuring my Client's satisfaction. I would like to be part of an organization in which I can expand and put into practice the body of knowledge, communication and skills, and positive attitude that I have possessed. I have experiences with inbound and outbound customer service and sales. I want to have a long term career and willing to be trained. I have enjoyed a reputation as an efficient customer service representative for the past four years and have a knack for immediately establishing a good rapport with clients.
4 years in the call center industry, experienced in Inbound Customer Service, experience as a Team Leader for a Telecommunications account & now working as Workforce Management supervisor
I am a hard working woman with great learning potential. I have worked in the office setting for more that 10 years. I put all of my abilities to work when I am assigned to a project. I am currently working on my degree in business management at TCC. I have done medical billing but I am not certified. I can type 100 plus words a minuet. I have great communication skills as well as customer service.
Hello as you know my name is Carol. I enjoy customer service very much, I also enjoy talking on phone. I have many years of data entry always willing to go that extra mile !!
I have over 10 years of Office Management/Administration and Customer/Client service. I have over 7 years of sales, B2B sales, appointment setting, Lead generation. I have over 2 years of tech support services. I am extremely comfortable with handling various assignments simultaneously and successful at meaning all deadlines. Extensive experience in word processing, account receivables, payroll, and human resources.
I am a hard-working individual wishing to further my career in customer service, sales and operations. My goal is to be excellent, ethical and successful in everything that I do.
I have over 15 years of customer service experience and have excellent data entry skills.
I have been working with computers for 15+ years, handling everything from production planning, customer service, sales, data entry, and managing phones, to managing offices and breaking sales records. Very skilled in all Microsoft Office programs, as well as sales and accounting programs.
Expert Customer Service for eight years. Can handle technical and chat support. Self-starter and can work with minimal supervision.
Positively possessed good customer service especially dealing with the customers and handling their concerns. Aside from that I am confident to express myself accurately in writing using word processing, databases, spreed sheet, the internet and email. I am determined and assiduous in taking responsibilities and obligations. I have always the couraged to explore myself to try new things and develop my capabilities.
I have been associated with BPO for the last 5 years where I have explored various verticals like Outbound and Inbound Telemarketing ( B2C and B2B ), Chat Support and Email Support. I started off as a Customer Service Agent and I am currently designated as a Floor Manager for an Australian process. I am hard working, efficient, professional and someone who well understands the responsibility thus being able to work under pressure.
Career minded Customer Service professional with over ten years working with the general public. I give above and beyond style customer service while maintaining emphasis on the highest quality of consumer service. Excellent listening skills. Effective oral and written communication skills. Able to multi-task and problem solve. Make decisions independently and quickly with minimal escalations.
My passion is in implementing technology to deliver solutions that support business processes while ensuring that the customer needs are fully met. My key competences include strong analytical, troubleshooting and problem solving skills. I am able to learn new technologies and applications very quickly because of these attributes, my education and my previous work experiences. I am good at building personal relationships which fosters an environment for delivery of business objectives within any work unit. I am able to quickly identify a problem and make changes that can improve the existing process or create a new process. I have a strong work ethic and passionate about businesses driven by customer service and social etiquette. I strive to promote a culture of innovation, flexibility and integrity within any team setting. I am a good team player and can also work independently when needed. I am always willing to do what it takes to get the job done.
Throughout the years I have acquired many years of work experience. I have 10+ years of Customer Service and Administration experience. I am detailed orientated, self motivated, loyal and enthusiastic. I am Fluent in English and Spanish. If you want the job done RIGHT the first time.....then you want to hire me.
Flexibility and being results-oriented in any campaign or project are keys to success. That, coupled with strong English communication skills, would get you far in this industry. You could say I have all three, since my BPO experience include Customer Service and Inbound/Outbound Sales, Lead Generation, Appointment Setting, Chat Support and General Transcription. One of my past work experience also dealt with procuring additional information for bids and tenders, and that required internet research as well as doing outbound calling to Project Managers and Engineers. That work also required proofreading and editing. My most recent work experiences include doing sales and chat support for a US-based TV, phone and internet provider, and appointment setting for US home security systems.
I am looking for online jobs that would best fit my qualifications. I have worked in the Call Center Industry here in the Philippines for over six years. Two years as Customer Service Representative and more than four years as Quality Assurance Specialist. I am currently doing home based data entry, research works and transcription works on a per project basis. I have also worked as Executive Assistant to foreign nationals, Administrative Assistant, Marketing Assistant and Marketing and Events Manager in different companies.
I have 3 years of experience in Customer Service and Fraud. I have been working for an International Outsourcing company and for Pokerstrategy.com (professional poker school). I consider my strongest sides to be an ability to think logically and to investigate, attention to details and good research skills. Also, I am very sociable person, which makes it even easier for me to work in a team environment. Amongst that, I am also very good with meeting deadlines and prioritizing tasks, not to forget to mention that I am extremely responsible individual. Taking into consideration my work experience, my attitude towards work and knowledge, together with fluency in three languages (Russian, English, Latvian), I can be a real asset for a client.
more than 10 years experience in sales & customer service and 2 years experience in general & cost accounting. Persistent, organized and dedicated.
Excellent written and verbal communication skills, with an eye for detail. Extremely productive in a high volume, highly stressed, environment and a self starter with a can-do attitude. Wide perception with handling customers as a customer service representative both phone and email support. Has 2 years experience as a level 2 technical support specialist for Internet connectivity and basic computer trouble shooting with Time Warner Cable .
My career has been as diverse as I am. Having worked as an Office Manager in a multi-disciplinary medical clinic, as a Customer Service Representative in the Tourism Industry, Temped in various offices, I have also done TONS of work as a Volunteer. In a volunteer capacity I have done everything from being a Scouts Treasurer to AGC for Soccer, Librarian, Troubleshooter at fairs, organized cooking courses, Lucia Pageant Organizer, Fundraiser, Minutes Secretary, Vice-president of cultural society and many others. I am privileged to have acquired so many skills from these various opportunities. Additionally, I also speak four languages and I have studied at three different universities. My attention to detail, passion, intuition and curiosity to delve deeper keep me motivated to see any job done promptly and precisely. My greatest gift is my exemplary organizational skills that enable me to prioritize tasks. Reputations take years to build but only seconds to destroy. Let me help you!
Over the last 5 years of working as a Team Lead in a BPO company, I have developed strong interpersonal communication skills in handling various customer concerns including sales, collections, and technical support. I am seeking a position that will benefit from my extensive customer service experience, positive interaction skills where my 5 years experience can improve customer satisfaction.
Six years of quality customer service delivery experience. Editing news stories for a newsletter of a non-profit organization. New to Elance and is looking for forward to more learning on this job opportunity site.
To find at home employment in the customer service, retail, or banking field where I utilized my knowledge and experience.
I've been part of customer service industry for more than 6 years, working in different sectors mainly in Business Process Outsource and Hospitality. I love diversifying my knowledge in IT industry. Currently, I am sharpening my web development skills through self-study and enrolling myself in IT short courses. I'm also very keen in PC hardware and software troubleshooting.
I am experienced in Customer Service area, Setting appointments, Designing logos, Cut out images, Enhance images, design flyers, PDF Catalogues, Data entry task.
Experienced in customer service, data entry,research. and various office skills. I have worked in property management, duties including leasing, collecting rent and posting to accounts, making deposits, balance checking accounts, payroll, payroll taxes, report to property owners with accounts receivable and accounts payable. Worked six years in a receiving office of a large company. Duties included tracking freight, checking trailers in and out of doors, emailed managers and freight companies, ran reports on all incoming freight, etc.
Over the last 3 years, I have developed confidence and skills in handling different types of individual personalities when I became a customer service representative and was promoted to become a product trainer for a US medical insurance. The experience I had with my previous employer unleashed my full potential as a leader thereby I believe my commitment to excel would greatly contribute to the overall aspiration of the entire business. I am seeking opportunities where I can be most effective in planning by making use of modern organizational systems and the application of appropriate communication methods. Also, I have some experience in the following areas: transcription of recorded minutes of meetings, medical data research and secret shopper test calls (outbound) on my trainees.
Four years of customer service expertise proven by administering effective client management and applying analytical aptitude to understand service opportunities and therefore offering solutions. Diverse acumen experiences complement the ability to provide effective customer services. Highly self-motivated individual committed to pursuing a career.
I am a motivated individual with excellent customer service skills plus so much more. I have recently worked in a small personal injury law firm as a legal assistant for one of the head partners. My tasks included being the first contact and then following up with clients & insurance adjusters, ordering and summarizing medical records for litigation purposes and all general office duties. I have also done accounts receivable, collections and some account payables for a small internet company. I have worked in a corporate office setting of a medical practice processing insurance payments, patient payments and collecting on past due patient accounts. I have great knowledge of working a switch board phone system.
I've been working in a call center for more than 4 years now, and in my 4 year experience working as an agent, I already know the different types of customers I'm dealing with. My goal also includes implementing effective strategies to ensure that customers receive solutions and resolutions to any issues or inquiries regarding products or services. I believe that I'm the perfect person who can help you reach your goals and I will be looking forward to be a part of the company's success.
I can offer you 6 years of accounting & business management with 9 years Customer Service experience. Excellent management skills, and a great eye for detail which will make me a great candidate for any job opportunity within my knowledgeable skills. My strongest skills include Microsoft, data entry, excel, email, end of month business analysis, event planning and organization, accounting and customer service. My background includes accounting for a $750,000 a year restaurant Inc. I also created menus, hired in, trained, and worked with the business owner to ensure all goals were met. My office experience included month-end paperwork such as budgeting, accounts payable, food-cost, book-keeping, record-keeping, computer organizing, quoting bids, e-mails, event organization and planning. I delivered customer service each day to all individuals from employees to customers. I also had a working experience in the real estate market with assisting in locating & reference checking.
Greetings, I currently work for the Commonwealth of Massachusetts as a Contract Specialist for the Department of Career Services as a full time employee. Previously I work in the Mortgage industry as a loan consultant and also as a loan modification officer. I am fluent in Spanish and English.. I have very good customer service skills. I am a fast learner. I am a single mother looking for an opportunity to make extra cash working a part-time job from home in the evening and weekends. My preference is data entry that I can do at any time of the night, but I am also willing to perform other duties that can be done from my home in the evenings. Thank you
i worked in high end call center company and handled different accounts from financial to telecom accounts. I've been in industry for 5 years and my experiences for providing excellent customer service will be my key for giving satisfaction for every work done to my clients.
Expert In Creating Pivot Tables, Using Formulas, Functions, Macros, Vlookups etc. Excellent Communications Skills In English. Worked With American Express For 2 Years As Customer Service Representative And Also With JP Morgan Chase Bank As Customer Support For 4 Years. I possess the skills to multitask and work well under pressure enabling me to consistently meet deadlines. I strive to acquire more professional knowledge so that I may offer my skills to my employer.
I have always wanted to work for Microsoft where my course ( Information Technology) is in need. but since I am an undergraduate and a father of 1, I worked my way out through BPO companies to support our daily needs. through my experience I can confidently say that I am a person with a passion for customer service looking for a role where it is possible to advance based on merit. With a 4 year experience in Customer Service, I've developed confidence and skills that led to recognitions and promotions.I enjoy challenges and I am focused on continually improving myself for the betterment of the company that I am working with My deep passion for excellence makes worthy of any position given.
Hi! My name is Regina Vopni I have had 5 yrs experience with data order entry and customer service for Bear Creek Corp. My duties were to take calls for Orders from Harry and David & Jackson and Perkins catalogs and enter the information onto an order form,update gift lists,take customer complaint calls and make the customers happy,let customer's know of any specials that were going on, had to toggle between customer service screen and order screen depending on what call came into the call center. I am a hard worker,learn quick, and will do whatever is asked of me to make your company look good and to make sure that you are satsified.
With an extensive background in specialty retail management I have multiple talents, including payroll, data entry (specifically in Excel and a retail POS system), inventory management, business correspondence, human resources, customer service, spreadsheets (including setting up formulas in Excel), financial analysis, and social media management. I also have experience in accounts payable and secretarial functions. I have done other freelance assignments but not through Elance. Give me the opportunity to show you the quick, efficient, accurate work I can do.
I have over 5 years experience in customer service and have managed to provide outstanding work for the top companies I've worked for. I aim to provide excellent service at a fraction of the cost that most outsourcing companies do. I can handle any type of call. I am a very fast learner. I can guarantee great customer service, which would result to a remarkable customer to company relationship.
Dear Hiring Manager, My experience with outsourcing for almost 3 years makes me a perfect candidate for you. I have experienced Inbound Customer Service, Outbound and Inbound sales. I am very passionate when it comes to work. I always make sure that everything is done properly and thoroughly. I am a quick learner and a team player. Hope to hearing from you soon. Kind Regards, KELVIN REMIL P. MASANGCAY firstname.lastname@example.org
I've been working in the call center industry for 8 years now. Within this period of time I've already handled several accounts in different lines of business. I have worked with telecommunications account such as Sprint and Cricket as a Customer Service Representative/Technical support. I've tried Australian market as well with DODO as a Sales representative, worked as a Verification specialist with a Background screening company for two years with STERLING and i have been a TSR as well with COMCAST My Most recent job was an Advisor working with TRANSUNION which is one of the Credit Bureau in the U.S. Right now i'm looking for a decent paying job while working at home. Hoping i might be the guy you need to help you out with your business.
I have 9 years of combined experience as a private employee gained from an academe as a pre-school tutor, an HR Assistant and as a Customer Service Specialist. This has been highlighted by an almost 5 years of working experience in the Call Center and Business Process Outsourcing Industry. My skills in effective communication is also backed-up by my ability to compose creative content for an article.
I'm a veteran customer service specialist with a solid 6 year professional experience in handling different type of customers and line of businesses. I can also manage blogging websites such as wordpress and I am very active with social networking websites as well.
My 2 year career in technical, customer service, sales began as a passion for working with people and computers. Because of my diverse experience, I have acquired a wealth of knowledge regarding soft technology. Logic also guides me to solutions quickly and efficiently. I also have developed a set of skills in data entry, office work and also to be able to speak to Americans day in and day out has greatly improved my English communication skills. These skills i can use with efficiency and with dedication English communication skills is my forte and I believe this is my ticket to accomplish tasks asked of me. Writing and speaking are both interests and talents. All the above, plus my good work ethic, will certainly appeal to people who would want detail and timeliness in the work they want done
I am a customer service professional who has 5 years of experience. I have worked as a Customer Service Associate, Subject Matter Expert as well as a Team Executive. I have worked for Dialog Axiata PLC Sri Lanka(Telco Market Leader in Sri Lanka) and Firstsource- Dialog Solutions.(One of the leading BPOs in Sri Lanka). I will bring my professional qualifications and skills which were gained by corporate experience including. ¿ Strong communication skills ¿ Time management and strong organisation skills ¿ Ability to work under pressure. ¿ Team work. Further I have completed Foundation and Certificate courses in Human Resource Management and currently doing my professional course at IPM SriLanka.(Professional Qualification in HRM-Stage II)
I have been an Account Manager in an IT industry for over 3 years in Philippines and Singapore and over a year in a call center as a Technical / Customer Service Representative. These two job experiences has the same goal, which is CUSTOMER SATISFACTION. As an Account Manager, I provide IT Network Infrastructure solutions to clients. Some of these are servers, switches, routers, cabling. etc. I worked together with IT Engineers in planning, designing and implementing the project. I also do cold calling to find eligible prospect clients and meet up with them to discuss the needs on their IT network. As a Technical / Customer Service Representative, I answer call and help customers who are having issues on their internet connection (AT&T) through troubleshooting over the phone. Furthermore, I also process orders of customers who purchase HP printers online and deal with customer queries.
I was in the BPO industry for the last 2 years & worked as a Customer/ Technical service associate from a telecom and accounting software account and also worked as an office staff in a manufacturing company from 2008 to 2010. As an agent, I learned to be patient in dealing with American and Australian customers, making sure I deliver the best customer service experience. I was able to work as an inbound and outbound agent, do troubleshooting and selling and also processed orders for the back of house team. I also got the chance to do supervisory tasks whenever my immediate supervisor is unavailable which made me as the POC (point of contact) for the rest of the team. As an office staff, I did secretarial & data entry works for my Korean bosses. With these job experiences, I may also say that I can deal well with people of different nationality. I am patient, courteous, fast-learner and keen when it comes to details. I always want to get the job done as possible.
I am good in customer service, and any online related jobs such as data entry, web research, email handling
Experienced and accomplished in process and people management spanning different industries and different campaigns, specializing in Customer Service, Sales, and back office processing. Extensive knowledge of different cultures and history. Superior communication skills. Highly driven and results oriented, with an impeccable track record in top outsourcing companies. Excellent performance ratings resulting in fast track promotions. Strong comprehension and problem solving skills. Works well independently and as part of a team. Excels in a dynamic environment, with accomplishments in managing and directing Teams to increase productivity, efficiency, and overall company profitability. Excellent rapport with clients and onshore counterparts. I see to it that every project has been done correctly and accurately and can surpass my clients expectations.
Do you want to give your customers a unique and exceptional customer service experience which will stand out from any other company? Do you want your customers to hang up the phone with a smile on their face and feel like they are speaking with their best friend? My background in interpersonal communications includes three years of experience as a customer service representative handling both inbound and outbound calls. I also have more than four years of exceptional customer service in the hospitality industry where I received special recognition from customers who often requested me by name. I am outgoing and bubbly and very enthusiastic about whatever I do! I am passionate about helping people and create a very memorable connection with my customers. Employers and customers often compliment me on my warm and kind customer service. I've been told by many that they can hear the smile in my voice over the phone.
"COMMITTED TO CUSTOMER SERVICE EXCELLENCE" Highly motivated and multi skilled individual that is energetic by nature, objective, team focussed and result oriented. Keen sense of thoroughness, accuracy and eye for detail. Friendly, helpful and courteous manner. Determined to succeed, able to easily adapt to new environments and committed to ongoing professional development and training. Ability to remain calm during busy or demanding situations. Excellent work habits and high work ethics.
Result oriented with the knowledge for inbound and out bound Contact Centers. Some of the key skills include leading and motivating people. Excellent in building a strong employee relationship that leads to lower staff attrition, increased productivity and business growth. Possess Excellency in analytical, reporting, planning skills & proactive thinking abilities. Proven track record of success and meeting the service requirements catering variety of customers along with motivating team to perform well under pressure and deliver the results.
I have worked in the Call Center Industry here in the Philippines for over seven years. Two years as Customer Service Representative and more than four years as Quality Assurance Specialist. I am currently doing home based data entry, research, PA /VA works on a per project basis. I have also worked as Executive Assistant to foreign nationals, Administrative Assistant, Human Resource and Marketing in different companies and I always maintain a gracious and professional manner when communicating with people, including customers and staff. *Types 50 - 60 words per minute
I have been working as a Customer Service Representative for years. I have handled customer support,financial,sales and technical support for customers,provide them with information to address inquiries regarding products and services,deal with and help resolve any customer inquiries. I have the ability to multi-task and worked in a fast-paced environment with minimal supervision and to provide administrative and business service that will co-relate with my previous experiences and to be as productive as possible to my employers.
Hi. My name is Jessica. I started working as a cashier receptionist in one of the popular beauty salon here in the Philippines. After a while I was promoted as Assistant Manager because of my talents in Sales and my assertiveness. After four years or working to that company I decided to change my career, I worked as a medical representative imposing my talent to sales and marketing as well. I have learned so many things from that job which was very useful to my last job and it was for BPO company. I worked as a customer service representative for Teletech and our client is T-mobile. I handled bills inquiry, adjustments, technical support and Sales. I believe that my strength which is goal setter really helps me a lot in my career. I also believe that this will greatly help in me the near future. Thank you and hope to hear from you soon.
Looking for a long-term home-based contract dealing with Customer Service, Quality Assurance for call centers, Email and Chat-Support and the like, can also do data entry/research or any blog/article writing tasks.
Hello! I have a Bachelor's degree in psychology. I have close to eight years of customer service experience. I also have two years of experience in an office setting, I have used general office equipment, proper phone etiquette, scheduled appointments and data entry. I am a hard worker with honest work ethic, and am very confident in my skills!
Over ten years experience in retail customer service with a college background in creative writing, data entry, as well as paralegal training additional experience in proofreading numerous legal articles and motions 60wpm. Microsoft office, Microsoft word, problem-solving and leadership training and with my dedication to delivering the best customer service leading to a loyal customer base that leads to increase revenue for your business.
I first worked in a multinational semiconductor company in the Philippines and Taiwan but later I transitioned to BPO. I worked in a call center for almost 5 years and the best skills that I learned are good customer service, communication and problem solving. I believe that every moment is an opportunity so I attended trainings to be more efficient customer service representative. I am patient, passionate in my work, a team player and hard working.
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I've been working as customer service for about 5 years now part of it includes chat support(help desk) and technical support(satellite tv provider and dsl internet connection). I'm really good in english both in writing and speaking but on top that I'm experienced in different kinds of clients emotions and needs, assuring possitive attitude towards clients and provide best resolutions . And with companies I've worked with they really helped me to be best fit for customer service by giving intensive training. I know that I have what it takes to be good a customer service but I still wanted to do more, enhance what I learned and mostly to earn reasonably for my family.
Over the years of experience as a Customer Service Representative, i have been dedicated to my work. Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales. Now aside from earning extra income, I want to explore, learn new things and improve my skills. Being more confident, it will make me more competent in other fields.
I'm a Communications Arts graduate, worked with leading BPO or Call Centers here in the Philippines as Telemarketer, Technical Support and Customer Service Representative for more than 5 years. I'm a fast learner, responsible, dedicated to my job, competitive, open for new careers, have an ability to multi-task, flexible and can easily communicate with other people. I'm a single mother that's why I'm very much eager to earn money to support our financial expenses.
Over the past 8 years I have been providing unmatched Customer Service/Sales management to a vast array of customers. Dynamic and detail oriented Customer Service Representative/Sales Manager with multilingual abilities, capable of taking up various projects of translations in the English/Portuguese duo. Exceptional expertise in transcriptions, client relations, dispute resolution and team building. Ability to effectively resolve disputes and create innovative solutions that meet the needs of the customer while still comply with company policies and procedures. Extremely organized and results driven professional with ability to improve productivity and enhance processes. I am open to new challenges and eager to put my expertise to the test in helping you in your projects!
I studied at Urios University with a degree of BS Mass Communications and graduated in 2011. I've been with the BPO Industry for more than 2 years by providing the best customer service and assuring clients they will be taken care of. The job I had includes multi-tasking such as making email reports, data entry, customer service, chat support, sales and technical stuff. I prefer doing home based at the moment because I love to control my time so that I can do my job in fast-pace way. I am a team player, I am willing to be learn and train as well. I am a goal setter. I am keen on doing projects, making sure they will be done prior on the said schedule. Looking forward to grow in a company where my skills are needed.