Offering more than 10 years of experience in Customer Service, Sales Support, Virtual Assistant, Back office support and team management & training. Have splendid experience and exposure working with clients in US, UK, Australia, Middle East and South Asia. HIPAA qualified and Certified Revenue Cycle Specialist along with Fair Debt Collection Practices Act certification. Scored 68/70 in the Pearson English language test.
Hey, my name is Justin, and I've had a technological background for over 10 years, ever expanding my knowledge and experience. I have excellent customer service and electronics skills, able to adapt to various situations with ease. My knowledge can be utilized efficiently, as it spans computers as well as other technology, such as cellular. I'm able to collaborate with other like-minded people easily, or convey it in a way where people who may not be as proficient can still understand, and be WOW'ed by my reliable and timely customer support :)
I am a Certified Medical Assistant with proven customer service and administrative skills. I have an extended background in business and clerical with a penchant for grammar and spelling proof reading. I am personable, trainable and detail oriented. I succeed in high stress situations and multitask with efficiency. I average around 52 wpm while typing. I enjoy challenges, take constructive criticism well and believe in high-standards. My goal in any position is to get my job done accurately, efficiently and with the utmost enthusiasm. I'm a powerhouse when it comes to organization and prioritizing; I need only to show you.
I originally moved from Germany to Long Beach, California on July 4th, 1977 and have been living here ever since. During my years in college, I have been involved in student government and my college newspaper while pursuing a degree in Criminal Justice, a certificate in Vocational Photography and studies in Theater Arts classes where I was part of both student and professional productions. In my working life I have had many different jobs, including office work for several temporary agencies and my own freelance photography business. I like to interact with a variety of people on a daily basis.
Hello everyone, I'm here on Elance to share my skills and knowledge with the online community and businesses. I'm an intelligent and outgoing person who loves a challenge and I love using my brain! I have a lot of experience in customer services, administration support, secretarial work, IT projects, article writing, creative writing and much more. I strive for perfection and produce high quality work to fit each brief. I love dealing with people and find problem solving and answering queries very rewarding. You will always receive a professional and efficient service from me and deadlines will always be met. English language is also a passion of mine. I am English and speak English as my native first language. My degree in English Language has given me the knowledge and tools to embrace my love of writing. I believe that accuracy and good content is of upmost importance and I always try to achieve these things wether it be for a factual or a creative article.
I took a start up company with over $3,000,000 in inventory and sales on Amazon and EBay with a beginning feedback rating of 382 to 9787 in 7 months. Maintained top-seller ratings and High Performance standards for 5 online eCommerce accounts at one time.
EXPERIENCED VIRTUAL ASSISTANT, ASST. EXECUTIVE SECRETARY AND EMAIL REPRESENTATIVE I am an experienced VA, Asst. Executive Secretary, Email Rep., CSR, Data Entry Clerk and Recruitment Associate. With a total of 6 years work experiences gained from different type of industry - BPO/Call Center, Construction, Hotel, Telecommunications, Recruitment Firm, Airline and Cold Fusion Developers. 1. Customer Service - BPO/Call Center Industry for four (4) years 2. Part-Time Virtual Assistant for a Start-Up Company - seven (7) months 2. Assistant Executive Secretary - six (6) months 3. Data Entry, Clerical and Administrative - three (3) months 4. Three (3) months in Lead Generation and Appointment Setting 5. Part-Time Recruitment Associate - ongoing with flexible time of 1-2 hours 6. CEO Support - On Going (30 hrs /wk) 7. Web Research - On Going (10 hrs/wk)
I am a hard-working customer support specialist. I've been with BPO industry for about 6 years. I have gained substantial experience and outstanding skills in customer service covering financial, technical and retentions field with strong written and oral communication skills. I was promoted as Resolutions Supervisor assigned to take escalated calls, trained and experienced in resolving customer complaints and promote conflict resolution. I am accustomed to working in fast-paced environments with the ability to think quickly and successfully handle difficult clients. I can do multitasking and can work under pressure. I have experienced working for home based jobs such as customer service, email support and have been a virtual assistant providing professional administrative, technical, or creative assistance to clients remotely. I am excellent on data entry projects, transcriptions, web searching and any other computer related jobs. I also have great experience of sales and marketing.
I have over 15 years of experience in administrative field, health and safety as well as customer service and sales. I had training and seminars to accurate knowledge of multicultural management, psychology behavior at work. I have a Bachelor degree of Science and multidisciplinary HR, health and safety at work, and obtained a degree in business management. I speak French fluently and possess a good knowledge of computer literacy. My experience and expertise will be a valuable asset for any admin position.
I have worked independently from home for the past 8 years and have my office set up to do the job. I am computer literate and have aquired many skills from previous work experience. Most of my work has been both administrative and customer service base. I have experience in sales, both over the phone and face to face. The key to working from home is being reliable and trustworthy, and you won't be disappointed with either from me.
* Volume, entry and management level recruitment * Well-developed interpersonal, communication and negotiation skills * Highly motivated and dedicated worker * Customer service focus and solutions oriented
Non-profit professional experienced in member development and customer support; excellent organizational and prioritization skills; 14+ years of providing exceptional service to diverse groups of customers in person, over the phone, and via email. Extensive experience with historical research; interest in gender-based social movements with the goal of understanding how the traits of successful movements may be utilized by other groups; interest in gender in international perspective, international relations and gender in foreign policy. Personal interest in how history informs personal understanding of modern travel experiences. Specialties: Data entry and maintenance; customer relations and service; inventory management; non-profit content and member development
I never give up on a challenge, i have over 4 Years work experience, am good with numbers and words. I manage social media accounts, write in an entrepreneurship blog. Am ready and willing to start work immediately. I promise to deliver any work within the stipulated time, 100% accuracy and High quality work.
I have spent an accumulated 6 years within the customers service, administrative and data entry field, creating and maintaining excel reports, while dealing with customers on a daily basis. I have worked within call center environments dealing with irate customers, both inbound and outbound, providing product information, placing orders, as well as maintaining a high level of customer and client confidentiality. I take pride in professionalism and accuracy. I am very detail oriented and dedicated to providing quality to all whom I work for. Customer service is essential within all fields of life; it?s not only about gaining a client it?s about maintaining relationships to ensure ongoing service for years. .
Recent experience: > Web Content Sourcing and Research > Web Content Quality Assurance Analysis > CSR Quality Assurance Audit and Analysis > Real World High End Customer Service > Virtual World High End Customer Service > Business Development and Administration > Leisure and Group Travel Plan Sourcing > Activities, Events Planning, Venues Management > Website Front End Administration and CRM > Website Photo Editing and Administration > Transportation and Logistics Planning > Real Estate and Real Estate Finance
Self-motivated, highly organized, detail oriented, ability to multitask
I have 8 years experience in customer service, with 4 years being in work@home positions. I enjoy people, which makes being a virtual assistant my #1 choice. I am empathetic, and truly strive towards giving excellent customer care. I have excellent telephone and internet navigational skills. Excellent Microsoft Office skills. Chat room and email experience also. Need help in customer care? call me I'll be there.
Proficient user of Microsoft Office, 15 years experience in health care and management. High regard to professionalism, attention to detail, and excellent customer service skills. I have a great deal of computer experience, high speed internet, and a land-line. I would like to focus on something related to data entry/customer service, but am willing to explore other avenues. I am currently working towards a degree in marketing, and am also interested in social media, internet marketing, and web design.
For more than a year working as a customer service representative I have been awarded as the Top Advisor and Top Sales Agent for three consecutive months in one of the well-known call center here in the province. I am also a person with strong analytical ability. I have been working in the industry for more than a year now. I have had develop a wide range of skills when it comes to answering the customers concerns. I have been part of the Clients Choice Awards in providing the Best Customer Service.
Hello! I am Julie. I am a registered nurse and I was also a customer service representative before. I worked for 9 months at Teletech Iloilo and 1 yr and 2 months at SPI Global CRM. Both companies have different accounts but we handle mostly the same things like billing inquiries, general info about our product and tech support. Therefore, I am really good in handling customers and can be an asset for you.
Well experienced Data Entry Professional and Customer Service Representative for almost 4 years. I'm doing all the documentations and attending all the customers needs, all for our export shipments bound to USA, Canada, and Mexico. I'm hardworking, dedicated, flexible, & can work with minimum supervison. Familiar and proficient in MS Office, with logical thinking & creative problem solving ability.
Experienced customer service support for 4 years now both inbound and outbound. Experienced working in a call center as an appointment setter, lead generator, interviewer for market research, customer service representative (phone and email support), researcher, did ad posting, bookmarking and other admin task. Detail- oriented and can work with less supervision. I also have experience in the field of education teaching via online to various ESL students around the world. I'm seeking opportunities to enhance and use my skills in customer service and work with companies who could offer full-time and permanent work. I'm also open to learning new things.
Im 28 years of age, took up computer technology, a two year technical course for computer hardware maintenance, I've worked with different companies since everything here is contractual, the companies will be Quality Assurance for prints at Tanduay Distillers a beverage/food company, Toll teller for Philippine National Construction Corp. (SLEX), Production Operator at Bayers, Outbound call center agent for The Resource Group, Inbound Sales agent for People support, and From 2007 to present Customer/Technical Service representative for TELUS INTERNATIONAL PHILIPPINES.
My passion for achieving results is built on an innate ability to connect with people with confidence and poise and a work ethic that transcends boundaries. I am a detail oriented professional with experience working in fast -paced environments, demanding strong organizational, interpersonal, and communication skills. I am committed to completing assigned projects successfully, and able to multi-task effectively.
Self-motivated ambitious individual who has a reputation for following instructions accurately to complete job assignments. Possessing diligence allows the commitment to execute work successfully. Although I work well with others, independent work habits assure my ability to consummate a task with little or no supervision. Laboring as an office clerk has maximized my clerical skills. Calming frustrated clients by resolving issues have increased my customer service abilities. Currently seeking a position that will allow me to work efficiently on my own from home where I can employ my knowledge and experience with the intention of securing a professional career with opportunity for challenge and advancement, while acquiring wisdom of new skill and expertise.
I am a homemaker that is available to do data entry work, customer service, or just anything dealing with these areas. I have eight years of experince in an office setting, answering phones, and providing customer service to all customers. I know how to handle different problems that can occur. i can also type around forty words per minute.
I am a very positive person. I am fast-learner, productive and reliable. I deliver positive results with the right tools and information. I can work efficiently with minimal supervision I strive hard to make everything better than yesterday. I have been a Customer Service Specialist for 5 years I am not afraid to learn and try new things so I can accept any jobs or position. My objectives are: to use and, further more. develop my skills to have an extra income to help others and be productive at all times and to achieve self-satisfaction
I have many years experience in the eCommerce and customer service field. I have a vast range of skills including computer, ebay, amazon, web sales, etc.
I have provided customer service and technical support for various well-known companies. Last worked as a Tier Two Technical Support for an ISP, troubleshooting internet connectivity issues. I have very good comprehension skills and very detail-oriented. I am full-time in freelancing right now and could work any time of day. I have been doing freelance transcription for two years now.
I am a Brazilian Freelancer with over 10 years of Administrative, Financial and Customer Service experience, graduated in Administration and HR. -Administrative and Financial Support -Customer Service (including E-commerce) -Recruitment and Selection -English to Portuguese translations and proofreading (websites and general documents) -Executive Assistant -Business Communication Skills -Organizational skills -Email handling -Data Entry -Excel Spreadsheets -Web Researches -Organized, reliable and attentive to details -High quality work
I have a solid reputation as a self-starter with the ability to find innovative solutions to problems and meet challenges head on. In various positions, I have demonstrated ability to successfully multi-task while performing at peak levels during deadlines. My strength lies in creating and implementing various projects. I am available for part and full-time work. In my last position, I was in charge of a team of 15 people working to obtain donations for a multi-million dollar fundraiser. All three times, under my leadership, our team won first place and was rewarded for most money received, most people approached and best cold-calling group effort.
I have an Associates degree in IT/Networking in addition to 12 years experience in administrative support and customer service. Data entry, administrative support, technical support, and everything in between. I offer a variety of skills along with professional, accurate, and timely work. I enjoy keeping busy and welcome challenging tasks.
I have been a Secretary, Receptionist, Call Center Agent, Nanny and English tutor. Basically all you need from typing, researching, calling anyone or anything with Computer, I can do it. I am neat, organized and very efficient. I meet deadlines with ease and very perseverance for results. Im a good ling term assistant.
Business Oriented : Experienced Professional : Assured Quality with Integrity Objectives: To virtually provide high standard, quality and timely support at reduced cost across the Globe to all the successful and extremely busy organizations. Goals: To become most reliable Elance professional by transmitting experience in a position, where I continue to provide the strategic/ tactical support critical in retaining valued customers. Experience: A Dell Certified System Engineer with 6 years experience in Business Outsourcing Industry (USA clients) with a congenial personality. I have multi-tasking abilities in Technical Support (Desktop & Laptops), remote access, Email and chat support, Virtual Assistance, and Customer Service. I see myself bringing people from different walks of life together and sharing best practices. It?s all about enhancing our proposition to customers, and I hope I can add value with my knowledge, experience and helping the business to achieve its goal.
A young professional degree holder of Information Technology with experienced in both technical and customer service position as well as virtual assistant. Dedicated to ensuring a high level of customer service at all times, exceptional interpersonal skills with an aptitude for building rapport with a diverse range of people. Can able to multitask while remaining professional and courteous in fast-paced dynamic environments. I am also engaged in the field of multimedia and well familiar with technologies. In addition to that, I also have an attitude of self-motivation, creativity, and initiative to achieve goals. I am a confident inspiring person, good at humanistic work that seeks to integrate the knowledge between how to do and how to be.
* A competent professional with over 6 years of cross-cultural work experience in Customer Services, Operations & Sales. * Last associated with Emergence Technology Solutions Pvt. Ltd., Pune, India as Team Leader Operation. Also been a part of Intelenet Global Service, India & Firstsource Solutions Ltd. India * Good process management skills, with experience of using established processes and best practice methods to consistently achieve results and required timelines. * Good understanding about the Business Process Outsourcing, Sales & Customer Services blended environment. * Strong communication & analytical skills with ability to perform under stress and strenuous conditions. * Graduate of B.Sc. in Hospitality & Hotel Administration from the Institute of Hotel Management, Catering & Nutrition, Kufri, Shimla. (National Council of Hotel Management & Catering Technology, India.)
I am a young professional who is an aspiring Computer Engineer and Criminal Lawyer, who has dedicated twelve and a half (12.5) years of my life serving a para-military organization as a Junior Cadet, Cadet, Instructor, Officer and Commander, I am well experienced in several professional fields which includes Graphic Designing, Customer Service, ICT, Tech Support, Call Center, Telemarketing, Human Resource Management, Technical Support Manager, Web Page Designing, Security Industry, Eduction, Art Supervisor, Team Leader and Management.
Thank you for viewing my profile. I am a detailed and efficient professional with 5+ years of administrative and customer service experience. I specialize in providing exceptional, accurate, and quality work. I have the technology tools to get the job done. I provide superior administrative, data entry, virtual assistant, and customer service services. I have excellent time management, communication, and computer skills to complete the task. In a past position I was promoted to regional assistant supervisor based on my time management and communication.
20 years experience with internal and external clients.
15 years in Customer Service. I am looking for a Long-term Engagement. I would love to work in the company that offers Career Growth,Friendly Team .Increase the amount of my income for my family.I would always want to feel that I am in the BPO Company that would also offer great compensation.
Outstanding Customer Service skills and a background to service all client needs. Virtual Assistant here to work for you!! Willing to go above and beyond to complete your project with the professionalism you deserve.
I am a qualified CompTIA A+ IT in computers. I have experience of working to tight deadlines, working accurately under pressure. Data Input, resolving day to day issues and problems.I have excellent administration skills, IT skills, problem solving skills and customer facing skills. I understand the importance of communication especially in a long-distance working relationship. Let my experience work for you. I offer a first class service to you the provider.
We provide hybrid services to unlock business value by applying proven process methodologies and business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes. We are an end to end outsourcing provider with and extensive portfolio of services to offer
I am a responsible well educated person that can help you in all the tasks you need, either if its a small job or a big job. I am used to work independently and have a lot of experience in Customer Service and Project Management. Detail oriented person, highly responsible What I enjoy the most is a good challenge I am always looking for the better way to do my job. I am a fast learner! VA Data Entry Project Management Customer Service Administrative Assistant Microsoft Office Calendar Managment
I am married to Comic book artist, Steven Geiger and we have a 19 month old son named Stevie. I am an outstanding employee that will do whatever is necessary to get the job done. There is no task too small that I am not willing to do. I am a great communicator and listener. I have an advanced understanding of Microsoft office programs. I have attached a copy of my resume for your review. I look forward to working with you on your next project.
Over twenty years experience in customer service, administrative at executive level, purchasing from China, setting product pricing, quote sheet preparation, Big Box experience, basic Quick Books invoicing and reports, forecasting.
sales support superior customer service
We are a group of 10 well trained Green Belt Six sigma certified Computer Professionals & have expertise working in Top BPOs and Software/IT companies fulfilling any tasks related BPOs, Backend services and IT with high reliability and accuracy. We have a great deal of experience into Insurance, Process mapping, Annuities, Documentation, Data entry, Property & Casualites - Bonds, Healthcare - Provider services, Translations (German-English). We have been working for last couple of years in the outsourcing field and have completed several projects for companies based in the USA, UK and Europe. We also hold perfect expertise in using Microsoft office tools and have experience automating several tasks which otherwise would be done manually. Ceaselessly we are always trying to upgrade our working methodologies to yield better results in our services. We are always ready to accomplish a no obligation free sample work to earn your trust based on the quality of our work.
Over three (3) years experience serving customers, providing after sales care, and valued added products to enrich their lives has allowed me to be confident in sharing my talent to a world of potential employers. I have become an expert in customer care (also sales) and predicting and solving unspoken needs. Furthermore, I have an excellent command of the English language and my degree in banking and finance adds a level of specialization to my natural talent of serving customers well. While studying business administration (post graduate certificate) in Canada, to support the cost of my studies I have served in a fast food restaurant as cashier with the utmost care for customers and with a friendly attitude. Upon my return to Jamaica I started my career serving in the call centers for the top three (3) commercial banking institutions and one (1) investment bank.
I have customer service, chat support, eamil management experience and I have worked as an admin officer for Scholar Vision, a computer training institute. I have sufficient knowledge in website making and management. I have developed some website by Joomla, Wordpress, Mybb etc. My running website:websites: www.bcsline.com, www.etouch.bcsline.com I have completed my Graduation in English medium, so I can give the full support in English. More over I have additional degree of Post Graduate Diploma in Information and Communication technology (PGD in ICT),I am Skilled in computer and Internet operation.
Consistently recognized by employers for exceptional work ethic and ability to meet and exceed expectations, handle confidential information, as well as understand and implement instructions. Possess excellent customer care, client relation, administration, communication, negotiation and management.
I am an experienced Client Relationship Management Executive with over 5 years of practical training and experience in services delivery and end user support within a technical support background. I have demonstrated ability to work collaboratively with teams to achieve and exceed client expectations. I come with years of experience in Microsoft office suite as well as Data entry.
My professional background and working experience has equipped me with solid practical skills having worked in various capacities, community organizer, businessman, bank employee, office Manager, non-profit volunteer, licensed insurance agent and freelance writer. I have also a strong experience in sales and customer service having worked as a Sales Representative in two respectable insurance companies. I am a person with a friendly attitude, customer-oriented with strong work ethic and committed to providing outstanding customer service. Experience has taught me how to be excellent in customer service and gets excited in a fast-paced environment. My supervisors always relied on my excellent organizational skills and in being able to work with less supervision.
An eager learner, I pride myself on my ability to successfully take on new challenges and develop ever-expanding areas of expertise. In addition, with outstanding problem-solving skills combined with the ability to develop an easy rapport with users, I am someone who can effectively diagnose and resolve all types of Network related problems, whether related to software, hardware, servers or individual workstations. Calm and easygoing, I am effective in meeting goals even when faced with difficult circumstances. Among my strengths, I am disciplined and hardworking with a demonstrated ability to balance the competing demands of multiple projects. Passionate about providing service excellence, I have established a long-standing reputation as an effective and valuable employee.
*Inbound Phone Support *Outbound Phone Support *Social Customer Support *Front Office *Back Office *Help Desk/Ticket Support *Live Chat Support *Email Support
I have 23+ years of administrative experience in academics, banking, and financial markets. Skilled in Microsoft Office products, including PowerPoint, Access and some Project. Contact Management includes Access database creation and maintenance, ACT! customization and maintenance, Smart Office contact management. Experience with Outlook and Lotus Notes calendars, meeting makers and email. Currently hold life/health insurance license in MA.
I have an academic background of Accounting. I have more than 5 years working experience in marketing and customer service field. At the same time, I have a strong command on written and verbal English. So, I can deliver quality works in these fields. I like to work hard whatever the job is. I'm a dependable worker with a reliable internet connection. You will get to know me more when we work together.
I am a Business commerce Graduate with good experience in Technical support and Customer servicing. I worked with Dell Computers, British Telecom and some others good companies.I worked as a Technical support Executive for one of the largest companies in UK and US by assisting International clients in troubleshooting their computer/laptop Hardware, Home Hub, Router ,Software and O.S. related issues with Remote access to their systems. I also have handled a Team of 5 peoples in the absences of my Team Manager. I have always worked in a team as a team player to achieve our goals together. Given a chance i can prove my self as i have proved before to my previous Employers
In Every job task I strive for completeness, accuracy, and positive feedback from our guests. I am more concerned about the company's entire appearance than just my division. Driven to do the job as efficiently, gracefully, and expeditiously as possible while, maintaining a superb customer service rating.
I have graduated from St. Michael's College last March 2014 with a Bachelor of Science in Hotel and Restaurant Management. I am looking for an employment where I can utilize my knowledge, skills and experience. I have the confidence, I love challenges, I am hardworking and patient and I am willing to go the extra mile whenever my job requires me to. I feel that I am strong at attending to customer needs since I am very well trained at that part. I also love to talk and address different types of customers from different walks of life.
BlueIT represents a company in the area of Service and Information Technology. Our team strives to achieve great client relations through clearly specified goals and healthy collaborations in order to result in successful delivery of the service and mutual satisfaction. Personnel and Experience Our team consists of well educated, enthusiastic professionals who are striving to effectively ensure the quality outlines of our clients. Our company culture is built from the idea to translate the western business culture. This has been supplied and constantly being enriched through the owners education gained in Management Information Systems from the Bellevue University and the experience gained through many years working for some of the Fortune 500 companies such as: AT&T, ESPN.com, Qwest Comm., AAA Life Insurance. Keeping in sight of our business culture and client relations we are proud to mention that we have successfully collaborated with ProfitMarketer.com and WPS.com
My many years as an independent business owner in both financial services and consulting means your clients will be served professionally and respectfully. My goal is to make sure you are satisfied with your project and that it is delivered on time and within your budget. Take a look at the rest of my qualifications.
I have over 20 years experience in client/customer service related to assisting and working with owners, managers and supervisors. I have exceptional virtual office skills and am currently working a position that is 100% remote operation-I am looking for part time work in addition to that. My years of experience providing assistance to my employer as well as being the employer myself have provided me with the unique skill to anticipate my employer's needs and be prepared for whatever they need, often before they ask for it. I have also developed entire Client Service departments from the ground up with great success and am offering my expertise to small, growing companies. Will meet over the phone, via email and will travel if necessary. Also offering Virtual Assistant Services. Proficient in Word, Excel (including Pivot tables), Adobe Acrobat Pro, Outlook and PowerPoint.
I have been working in Support line for more than 7 years for English and French markets all over the world. Started with Help Desk for Global Distribution Systems in aviation (Worldspan and Galileo) and continued with Oracle Oracle university (WebEx and lab connections support) and Oracle Global Service Desk for internal users. For the current position we are supporting both hardware and software issues. Working with internal data bases, performing troubleshooting steps as EC1 and EC2 IT reps, escalating to Global IT departments all over the world and different internal team when issues cannot be solved at L1 or L2. Working with MS Office, Windows XP and 7, VPN, Cisco, remote access (VNC, remote desktop connection, Citrix, NX client)
Do you feel like your business is running you instead of you running it..then you need help and I am just the right person for you! I know you would love to benefit from having a productive worker with solid work ethic who exerts optimal effort in successfully completing task. - I always aim to do the best at whatever I do, so I can be the best. Doing what I love and loving what I do. With my service you get the best Result! you truly deserve.
I am a result oriented customer service representative, with proven and spectacular performance in my past employment.
Customer Care Expert
I am Marie Franz Piz, a graduate of BS Psychology at the University of St. La Salle-Bacolod. I've been in the BPO industry for 4 years now. I was able to handle different accounts such as Comcast, Time Warner Cable, Sears Canda, Telus International and Telstra. I am proficient in MS Programs (Word, Excel, PowerPoint), Google Drives and other Computer Programs. I am well experienced in Customer Support, Virtual Assistant, Data/ Order Entry, Phone and Chat Support, Email Handling, Telemarketing, Sales and Appointment Setting. I am a goal and result oriented person who believes in client satisfaction. I can work with minimal supervision and under pressure. I ensure accuracy when it comes to details and flexibility when it comes to schedules.
I'm a loyal and hardworking individual who will get the job done for you, with a year long experience as a billing and sales consultant at a call center. Trained for order provisioning and basic troubleshooting. Expert in handling disputes and right planning the customer, work that requires good analytical skill and fine judgement. I've also started working when I'm in high school at UNTV - a local television network here in the Philippines - as an office staff and production assistant. At an early age I was able to manage office tasks from computer maintenance, preparing raw materials for video editors, creating PowerPoint slide shows, and up to transcribing news and documentaries. Committed, hardworking, and determined, I'm here on Elance to build lasting trust and provide quality service at a low cost.
Expert in Customer Support and Services. Over 5 years of experience. Russian, Ukrainian native speaker. High quality, effective cooperation, strict meeting of stated requirements and terms, orientation to the mutual profit.
Over the past 2 years, I've been a web development project manager learning HTML, CSS, WordPress, email management, and other tasks along the way. My core competency lies in customer relations, email management, project management, organizational development, and remote management. I'm seeking opportunities to help clients grow their projects and clients with outstanding customer service. I have experience in the following areas: project management software (Basecamp, Jira, Trello), Google Apps (Gmail, calendar, drive, docs), time management (Paymo and Function Point), and communuication (phone, text, Skype, email, Google Hangouts).
I am a hard working goal oriented individual, who is able to work on own initiative as well as being a good team player.
Good communications skills; Sales experience;
i speack lot of langues
with experience in transcription (voice and traditional), customer service, data entry
I Specialize in Customer Service, Providing their means and understanding their Concern and helping solve their Problems and questions.I Specialize in Visual Basic 6.0 and SQL. and I' Interested in doing Data Entry Jobs as i can type 45-50 wpm.I have the Willingness to Learn New Things and Gain new Knowledge. I believe that i can do any Job, Having the Interest in Learning it gives me the determination to do better in the task given I love embracing challenges and take what ever pressure to finish the task in time. I have Experience in Technical Support / Help desk gained 2 years of experience.
To work in a dynamic environment
My 25 years of professional knowledge and experience has included work in the Supermarket, Personnel and Retail Industries. I most recently worked as a Business Analyst for a major super market chain. In that position my customers ranged from the Vice President of Accounting to store associates. I generated reports for upper level management with analysis directed toward improving our bottom line. I trained other associates in reporting and analysis. I also worked as a Human Resources Specialist and a Accounts Receivable clerk in the super market chain. In the Personnel industry I started as an Administrative Assistant and worked my way up to Branch Manager. My customers were businesses seeking to fill open positions and applicants. My goal was always to match the right applicant with the right client, insuring both parties would have a sustaining business relationship. I also have sales, customer service and management experience in the Retail Industry.
My name is Erick Cordero i am 28 years of age. I have 12 years of working experience, the last three years I have concentrated in customer service. That experience has been with Kohls.com which is a national American company in the area of retail customer service Sprint my duties were customer service and service to sell Dell-HP in the area of Business to Business sales and also Surveys I look forward to the opportunity to join your customer service department, and share with you the skills that i have obtained from my prior customer service experience.
? Excellent verbal and written communication skills. ? Experienced in appointment setting and data entry. ? Customer service oriented. ? I do very well when it comes to serving people, and seeing to their needs. ? Types 45-60 words per minute
I am reliable, motivated and experienced in the field of Customer Service. I have worked for about 8 productive years in dealing with Insurance, Healthcare, Credit Unions, Customer Relations for various US Clients. I am working as US Process Trainer since 5 yrs. I am a team player and a leader. I can easily blend in any situation making me highly flexible and tolerant to stress and change. I am a fast learner with great communication skills.
I am seeking a freelance position in where my educational background and work experience would be mutually beneficial. In addition to possessing a BachelorÂs Degree in Business Management, I have a strong customer service and accounting background. As a front line office manager, I have extensive experience handling customer and vendor inquiries. I have excellent problem-solving and decision-making skills, and have received recognition for the favorable handling of issues and complaints in my past positions. I enjoy helping people, and by being a self-starter and taking pride in my work, my goal is always to be the best at whatever I do. What makes me a great fit for this position? Having a continued desire to provide high quality service and knowing I can do anything I put my mind to. I have letters of recommendation and recognition, upon request. I hope that you will grant me the opportunity to work for you!
Over the last 7 years, I have highly-developed a wide range of Customer Service specializing banking and Credit Card Service. I developed expertise on customer service focus pertaining to Personal Account, Credit Card Accounts, Banking Accounts and Proactive Risk Management to minimize fraudulent activities. Plus, I have an expertise in data entry job plus transcriptionist from time to time in line of my work.
My name is Emma. I am 29 years old and live in Los Angeles, CA and work in marketing and advertising department. I have Bachelor degree in Education and now I am doing my Master in psychology. I offer great customer service skills, I am very patient and like work with people. I work part time right now and need another part time job to take care of my family. I'm a fast learner, I have self-confidence and I can communicate with people very well. I am a team player and I can work under pressure.I do things neatly and most of all it will help me in improving my skill as I am very much interested in my work and dedicated towards it. Hire me I am very positive person.
3 years of experience providing customer support in busy call center environments for public utility and insurance industry employers. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions. Managed a high-volume workload within a deadline-driven environment. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations. You should hire me not just because I have the skills but also because I have the potential to develop my skills from experience. I can handle my responsibilities very well.
Performed all aspects of customer support, including answering telephones, coordinating special promotions, and providing details for products and services. Handled inbound sales duties, including order entry processing and fulfillment. Resolved billing questions and disputes, initiated customer calls, and performed data entry Handling sales for the customers such as new install of telephone, TV and Broadband services. Performed all aspects of sales and customer satisfaction.
Are you looking for a professional photo editor? Do you need a logo for your new business? Or are you looking to improve your customer service? Well then, look no further. V Virtual Services is a recently formed team of Elance professionals offering a wide range of outsourcing solutions. We understand that outsourcing requires, time, investment, recognizing the perfect outsourcing firm with skills that match your needs, developing a healthy working relationship with this firm and a lot more. Working with us, you can rest assured that our outsourcing firm will take the guess work out of this process.
Â 7 years customer service experience Â Supervisory experience Â Presentation Skills Â Proven ability to work with the least amount of supervision. Â Outstanding communication, drafting and computer skills. Â High sense of commitment and ability to effectively multi-task. Â Strong analytical and problem solving skills. Â Excellent interpersonal skills with coworkers and clients. Â Competent to use all office equipment. Â A valuable member of a successful and productive team who encourages collaborative working and inspires trust and confidence in clients and colleagues alike.
Good customer service is all about bringing customers back and about sending them away happy - happy enough to pass positive feedback about your business along to others. This is what i bring to the table and this is what makes me a great customer service representative. I am also equipped with exquisite computer and communication skills that will develop your company growth.
I am employed as a customer service Manager in a Globally recognized express service organization for the past 10 years . My job description involves me in Ensuring excellent customer service is provided to customers by adhering to policies and standards to achieve highest satisfaction levels , Ensuring service recovery when needed . Developing business relationships , training and coaching employees achieve service excellence . I am looking forward in expanding my knowledge in customer management and business development in the near future . Handling international customers , attain knowledge in business /business communication and building a honorable relationship with customers is my great intensity .
SKILLS: - Excellent in oral and written communications - Excellent in customer service relations - Exceptional sales and marketing skills - Has great listening and typing skills - Able to do multi-tasking jobs - Can work with less supervision - Ability to work diligently and professionally - Microsoft Word - Microsoft Excel - Microsoft PowerPoint - Adobe Acrobat - Outlook Express - Editing and Writing Experiences - Savvy with Internet Applications and Processes
I am a professional scheduling coordinator with a strong dental office background. I have experience in handling emergency situations and high stress situations. As a dental office coordinator I would handle high volumes of patients for multiple doctors and dental hygienists. I'm experienced in translating from Spanish to English and vice versa. I am detail oriented and thoroughly enjoy working in customer service. Completely competent in multitasking.
I have over 10 years of customer service experience. I am very skilled with the Microsoft Office suite. I am a hard worker and very detail oriented. I have excellent communication skills verbal and written. I am a loyal employer and strive for excellence in all of my endeavors. I am a team player, yet work very well independently. I am very good at record keeping and data entry as well as answering telephone calls and resolving complaints.
A competent professional with over 4.6 years of experience in Sales, Customer Service, Relationship Management, Cross Selling, Business Development, Marketing, Team handling, Call Centre Promotion, operations and admin of the branch. Have strong business acumen with skills to remain on the cutting edge,drive new business through conceptualizing strategies, augmenting & streamlining channel networks and implementing promotion activities for various banking products. Possess excellent interpersonal, communication and analytical skills with demonstrated abilities in customer relationship management. Exceptionally well organized with a track record that demonstrates self-motivation, creativity, and initiative to achieve both personal & corporate goals.
I have hands on experience in Data Entry, Live Chat, Customer Services, Web Search, Data Processing, Market Research, Web Scraping, Online data entry and familiar in excel and word 2003, 2007, 2010, WordPress. I am committed to provide you with quality and timely services to grow your business well. Thanks in advance for your valuable time to visit my Elance Profile.
?Excellent worker. Will be the first one I'll turn to when I have more servicing work. Because she is very knowledgeable, it takes her half the time to complete tasks-and everything is done right, no additional training or follow up required." A professional Administrator with a 20 year background in the insurance industry, my desire is to provide you with A+ service and help your daily operations run smoothly. Experienced in servicing personal lines, commercial and life/health. EXPERTISE: Quoting, Rating, Endorsements, Changes, Applications, Acord Forms, Marketing, Customer Service,Correspondence and more. SYSTEMS: EZ-Lynx Applied Systems AIMS Also excellent insurance researcher and writer.
Dedicated, Motivated, Ethical, Self-Starter with 24 years of experience in customer service, business development, event planning, research, and data mining.
I have been in call center business for almost 6 years now. My call center experience and home based jobs have helped me to develop skills, tactics and strategies on how to build rapport, empathize, qualify prospects, handle pressure, and how to respond to objections. I have the required skills, knowledge and relevant experience.