I want to obtain a job where it can effectively utilized for increased profitability by developing a dynamic team." I'm living independently and eager to learn everything! Through my 12 years work experience in an Outsourcing company, it molds me to become an effective worker that always seek an avenue for success in career and in life.
Administrative support professional experienced working in fast-paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical, and discreet; committed to superior customer service. Detail-oriented and resourceful in completing projects; able to multi-task effectively.
I had been working as a Customer Service Specialist for Netspend/Skylight Debit cards for 2 years and as a Technical Service Specialist for AT&T U-verse for a year, primarily catering American customers and working during US timezone. I am hardworking, fast learner, efficient and fluent in English language and can work under pressure. Time management is also my forte. Surely, with my work experiences and work ethics, I can be an asset to your company.
I am experienced data entry and customer service, I m professional user of Office like Word, Excel, Power Point. Have experienced in Customer Service (Inbound calls) fields almost 4 years (Technical Support like internet services). Also have experienced as Admin Assistant and Clerk.
I have several years of experience in the Customer Service industry and as a result I have cultivated a manner of conducting my work professionally and efficiently. Through these years of experience I have worked with several business management, customer cataloging and customer management software suites. I am a fast and accurate typist and I pride myself in my ability to always provide excellent service to those who require it of me. I am motivated and intelligent, I adapt very easily to any technical or social situation and I do not crumple under pressure. I also have been educated in Sociology, receiving my Bachelor's degree with a major in Sociology from the University of Windsor in June of 2012. This education has granted me a deeper understanding of the vocal and physical cues most people give off when interacting with eachother, which has ultimately work towards my benefit in the Customer Service Industry.
Hi ! Thank You for viewing my profile ! I'm a skilled and well trained Customer Service Representative here in our country. I have been working in the BPO industry for almost three years now. I specialize in providing great customer service by reaching customer's satisfaction, giving resolutions or options to resolve their concerns. I was trained by our company to take every calls in a friendly but professional way, to listen actively, to always sound enthusiastic and energetic and make sure that we will provide accurate resolutions or options to their issues. Also to be efficient in each and every call and to stay confident in every information that we will be providing to the customers so that they will feel secure. In the past years i handled accounts like Expedia (Online Travel Reservation Online) , PayPal (Online Payment Processor) and Visa (Major Card Provider) I can take inbound calls and I can do outbound calls. I can also send emails and communicate through chat.
I have hands on experience in Data Entry, Live Chat, Customer Services, Web Search, Data Processing, Market Research, Web Scraping, Online data entry and familiar in excel and word 2003, 2007, 2010, WordPress. I am committed to provide you with quality and timely services to grow your business well. Thanks in advance for your valuable time to visit my Elance Profile.
Hello and please allow me to introduce myself. My name is Heather Eastin and I am very interested in the position advertised through your company. I have over 20 years experience as a Customer Service, Email Support, Community Manager, Data Entry, Live Chat, Phone Support, Social Media Moderation and Evaluation, Account Manager, and Tech Support Professional. I have also worked as a Transcriber, QA Call and Email Monitoring Specialist, as well as a Virtual Assistant. I've worked in a remote At-Home environment for the past 5 years and am quite accustomed to this type of work setting. I am a very dedicated and self-motivated individual who enjoys working and takes my work very seriously. Attached is my resume for your review. Please contact me as soon as possible, as I have reviewed the position and feel that I qualify. Thank you in advance for your consideration and I look forward to hearing from you soon. Best Regards, ~Heather Eastin
I am a seasoned dispatcher with over 8 years of experience in work force management and customer service. Attention to detail and empathy towards customers are what set me apart from others in my field. I am proficient in running a multi-line phone system, and resolving issues quickly and concisely, whether they come from internal or external customers. I have also been described as a quick learner, able to master new programs and procedures without difficulty.
Management Information System graduate. Worked in a customer service company for 7 years. Certified problem solver for technical concern. Part of retention group in a call center. Can type 40-50 wpm. Decision maker.
Data Entry and Customer Service professional with a wealth of experience.
Customer Support - Email Response Handling - Livechat Customer Service Associate since 2009, worked for various U.S. based companies like Medco Pharmacy Solutions, AT&T Uverse, DirecTv, Petcare Rx and Technical Support Professional for HP -IPG (Printers). Highly experienced in customer retention, customer satisfaction, troubleshooting and inbound sales. Registered Nurse by profession way back 2007.
Hi, my name is elizabeth but you can call me liz. Im very outgoing, and love challenges. Im very egar to learn new things and im flexiable. I love working in customer service because i feel it what i know best. I've worked in call center for 4 years and worked in customer service my whole life. Its what i know and what i do best.I am Seeking a career in an office environment where my experience and self motivation will merge to meet or exceed company goals. My qualifications include 4 years in call center/customer service environment and 6 years customer service exp. I also have technical and administrative skills and personal qualiies such as microsoft excel,records management,dedicated,typing 45 wpm, business math, energeti, microsoft word, organized, positive attitude, 10 key by touch ds, nd business communication.
With my 6 years of experience in the BPO company and 2 and half years doing online customer service, I was able to process credit card applications for CHASE, provide answers to inquiries and resolve issues with PayPal as a senior escalation. I was able to work as a senior process associate for ATT Uverse wherein we helped customer and internal agents. I also took care of technical issues for Microsoft answer desk for xp to windows 8. I was a customer service for a dietary products online which where I do take orders, checking shipment status and cancelling or changing orders
-Multiple skills in Admin Support, Writing, Technical Support, and Presentation -Excellent communication skills - English -Excellent Team Mgmt, Customer Service, Change Mgmt, SLA Mgmt -Proficient with MS Office apps -Technical Helpdesk, IT Operations -MIS - Reporting and Analysis -Employee Appraisals and Reviews - 3 cycles completed -Knowledge about Wordpress -Sales - Cross-selling and Up-selling -Data mining, cleansing & interpretation, Critical Data Analysis -Financial analysis -Internet/web research/search -Windows administration -Data Formatting Typing Speed - 48 wpm with 98% accuracy Always looking forward to enhance and add to the all-ready long list of skills. Aim to work in a diversifying work environment and apply my knowledge and skills towards the fulfillment of personal and organizational growth.
We are working online since 2010 and have sound reputation in freelance community. Our core competencies include: - Email Support / Live Chat Support - Magento / oScommerce Data entry / product addition - Order Processing via email / Amazon order processing - Web research / data mining / data cleaning - Fast and accurate data entry / copy paste work - Typing of Documents Manually / Typist We focus on Quality work and on-time delivery. Our goal is to provide reliable,timely,high quality and cost effective services to Our clients. Merits are :- 1) No compromise with quality 2) Strictly obey deadline. 3) Interested in making long term relation with clients. 4) Available to correct any mistake within 1 month of completion. 5) Available to do Sample of work before starting job.
I am an experienced Call Center Representative, with good quality customer service. I've been in the industry for 5 years now. I handled different accounts based in United States and Canada. I worked as a CSR / First Level Tech Support for a cable company in US for a year. I also handled an order taking account, based in Canada for 2 and a half years. Currently, I am handling a US Healthcare account.
After graduating College, I practiced my profession as a bookkeeper and accounting clerk for 5 years. Then I've decided to try in a BPO industry. It was a great experienced for me as this industry widen my knowledge in computer, sales, communication and customer service skills. As i explore more, I became a caregiver abroad for almost 4 years which I have gained confidence interacting with other people. This improves the way I communicate especially in English, strengthen my ability in decision making, makes me trustworthy and be honest.
As an experienced employee in the field of Administrative Operations, Customer Services, Logistics and Procurement, who possess strong leadership skills and relationship management abilities. My professional experience has equipped me with a multitude of relevant skills not only in Administrative Operations, Customer Services, Logistics and Procurement but also in running core areas in any operational set up. I consider myself as an individual who is capable in working in a fast-paced environment and who is eager to learn and open to new ideas and challenges, who is an efficient and effective key team player who drives up for performance and quality.
Highly enthusiastic customer service professional, with over 20 years client interface experience. Dedicated to maintain customer satisfaction and contribute to company success.
I believe that my experience and education will make me a competitive candidate for the posts available in Elance. The key strengths that I possess for success in this position include, but are not limited to the following; Strive for continued excellence. Strong communication skills. I am a self-starter. Eager to learn new things. I also have a wide breadth of experience of the type that gives you the versatility to place me in a number of contexts with confidence that the level of excellence you expect will be met.
Hi my name is Angie Vermillion. I have over 20 yrs in customer service experience and over 12yrs in adminstrative type work. I have worked in hospitals, SNF's, Pharmacies, as well as for DME providers.
My name is Jessica Hamlin Terry and am looking forward to becoming your virtual assistant soon.Bachlors degree from University of Nebraska. Associates degree from Southeast Community College and currently attending Wright Career College's Business Administration Assocaites degree program. Trustworthy, ethical,deadline oriented go getter with a positive attitude and of service and satisfaction. Being well organized give me the ability to manage multiple simultaneous task: to balance competing priorities and respond quickly to changes and business needs. Proficent in MS Office and Internet reserching. Exceptional communication and listening skills. Problem solver and critical thinker with the ability to adapt to new situations and a desire for continuous growth. Confident, well liked amd respected by customers and vendors, co workers and management and family.
I consider myself as an Experienced Customer Service Specialist because I've been in Customer Service for more than 2 years. I know that it's not that long but years is just a number. We have an extensive training how to handle customer complaints about their products and services and to provide customer satisfaction as well. We've been transitioned from Customer Care and Finance to Tech Support and Retentions, so I already know a lot of stuff when it comes to it. I can also do Admin Tasks since I worked for a Construction Firm and a Family Owned Business before that requires Email Handling, Admin Support, Encoding and respond to correspondence.
The two areas of expertize stem from working in a distribution centre for a major home furnishings and customer service both in Call CentreÂs and work as a home agent. In Customer service area, experienced with handling large amount of customers on a daily basis while maintaining a professional customer service orientated manner. I am an excellent at problem solving and listening skills, as well as providing excellent customer service on a variety of issues as well as excellent organization and time management skills including the ability to set priorities and meet deadlines presented by my supervisor. I have over four years in distribution centre. I was successful at fulfilling the chains store orders. I have successfully trained entry level pickers before being promoted to Inventory Clerk. I acquired excellent knowledge of products and solid background in Microsoft applications. I am extremely reliable and punctual. I acquired the ability to be successful at data entry and very
Over my 8 years of working experience, I have gained knowledge and skills on different fields of work. I have started as an Administrative Support and Data Entry Professional in which I am still until now. And basically I am very well versatile with this job, keeping myself abreast with the latest development may it be with Microsoft Office, Accounting and Auditing and now gaining expertise with Customer Relations Management (CRM). More than 2 years Customer Service, Inbound and Outbound Calling. Email and Chat Support. Sales and Telesales. Developed Leadership and Management skills over the years as I deal with different kinds of person personally, over the phone, the internet and all over the world through office and home-based jobs. It is now my goal to impart my knowledge and skills and essentially earn from it.
Providing expert customer service is the one greatest strategy to obtain and retain customers. My management knowledge and experience over the past 7 years are skills I can apply to all of your business and customer service needs. I look forward to working with you and your team. Please let me know if you have a unique or special project and I would be happy to discuss.
I am an experienced customer Service representative for almost ten years now.I handled so many accounts in the past including Citibank,HSBC,Telstra,Verizon,AT&T and Time Warner Cable to name a few. I handled billing and financial concerns as well as technical support.I am very patient and very customer oriented.
As a Business Process Outsourcing (BPO) service provider located at Coimbatore, India with Global Delivery Capabilities. Innovation in business driven by process centric delivery models is the quintessence of me. We are a global business processes outsourcing service provider working in this field since 2009. We are offering business value to our Clients by combining domain expertise, a partnership approach and operational excellence. With over 3 years of experience servicing Global clients, We have the expertise to customize solutions that focus on customer delight. Our service delivery objectives are focused on Clients and we are here to remove the fear of outsourcing and assist our clients in developing their business.
I am a Technical/Customer Service Representative in one of the biggest company in the Philippines.My experience help me a lot to be proficient and efficient worker.I am independent and confident to handle issues and I am very capable of handling multitasks. An enthusiastic, self motivated individual who always strives to achieve a very high standard in whatever is undertaken. Offers: the ability to motivate others, proven leadership abilities within team environment: extensive experience and understanding of the importance of customer service. My personal strengths include determination,consideration for others and the ability to use my initiative. I am able to talk to a variety of people and can explain my ideas clearly. I am confident to say that I will double what I have given to the companies I have worked for.I'll get a job done as soon as possible.you may contact me in anytime you want.
I have a wealth of experience and strive for great learning opportunities where I can upgrade myself and advance my knowledge. My experiences in customer service and telephone support roles have enhanced my communication skills and ability to work independently. I have proven to be efficient in both environments Â I have experience as a team manager. As a Team Lead, I have an impeccable track record, playing the roles of facilitator, trainer, coach and evaluator.
I worked in a BPO industry for 4 years as a Customer Service Representative. My tasks include inbound call handling, customer support,e-mail/chat responding, de-escalation of potential escalation calls and provision of excellent service and experience to customers at all times. With years of experience as a Customer Service Representative, I developed quite a few skills, including interpersonal, problem-solving and both oral and written communication skills. I also worked as a Virtual Assistant. My tasks include keyword or niche research, article spinning, backlinking, article directory submission and basically Search Engine Optimization. Working as a Virtual Assistant has honed my analytical skills.
I've worked as a Customer Service Representative for 2 years and has a typing speed of 35 words per minute with a 98% accuracy
To provide all my clients through skillful, dedicated full-time professional service, the highest quality of Customer service in every aspect of my work to earn trust! I am aware of deadlines, quality of the work and time management. I am also looking to find a full time and a long term online job. I am been into Virtual Assisting for 2 years outside oDesk and Elance. I've also worked as a Data Entry Specialist. I have my own PC at home with fast internet connection and looking for a full time home based online job.
Can work under pressure and with less supervision Ability to Multi-task Computer Skills English Communication Skills Strong Customer Service Representative Background Accountable Honest
Consistency, accuracy and sense of urgency are my top skills why I became successful in everything that I do.I finished AB Communication Arts here in the Philippines.I have been working as a customer service representative for almost 7 years now in a BPO industry, I have handled several financial accounts like Washington Mutual Bank,Credit One bank. I've also done inbound sales for some infomercial accounts. I've worked as a collection specialist to one collection agency based in the US. Currently I do work in activation department of T-Mobile US. I am well experienced in providing excellent customer service. I am very comfortable in communicating in English both written and verbal. I had a sales boost training for an effective selling techniques. I am also good in using MS Word, Excel, Powerpoint presentation, web researching,news and creative writing.
I have been working in the call center industry for about 6 years on and off due to other jobs. I have worked as a customer service representative and I perform the Team Leader position for about 2 years. In that time I learned how to Customer/Client Focus, also through out the years of experience I have developed Problem Solving/Analysis, I have been trained in Time Management, I have Communication Proficiency, I am Teamwork Oriented, and I have Technical Capacities.
I worked as a Customer Service Representative(non-voice) with Ameriprise Financial for five years. I handled fraud department, I am the one who was searching or comparing all information of the customer. Recently I worked with Barclaycard UK as a Customer Service Adviser, it is a credit card account. I don't have a work right now so I can assure you that I can concentrate on the task that you will give me. If you grant me the opportunity to work with you, rest assured I can work with minimal or no supervision, meet deadlines, and understand directions in one go.
I've been in the customer service industry for almost 4 years. I am hard-working, flexible and reliable.
Result oriented Professional with exposure to Web Design and Development, and other online activities including Social Media Marketing, Internet and email Marketing, Email response handling, customer service and technical support to help increase the individual and organizational revenue potential; seeking assignments in: Web Design & Development Customer Service & Support Email Response Handling, Reputation Management Internet, Email and Social Media Assistance
My name is Nicola Boyle and IÂm the creator of Business Buddy Ltd and a full time virtual assistant. Over the last 12 years IÂve worked for large companies based in the hustle and bustle of London and the positions I have held progressed quickly from administrator to director in both customer and client facing roles. My knowledge and experience has given me an understanding of the importance of creating and maintaining a Âwell-oiled machineÂ when it comes to how a business operates. In order for a business to really succeed, daily demands need to be met, processes need to be put in place and above all the required work needs to be completed accurately and on time. IÂve always been very passionate about what I do, especially when it comes to driving business forward through my contributions and solutions. It was this enthusiasm of providing support to a company and watching it grow from nothing but hard work, that lead me to create Business Buddy Ltd.
I have been in call center business for almost 6 years now. My call center experience and home based jobs have helped me to develop skills, tactics and strategies on how to build rapport, empathize, qualify prospects, handle pressure, and how to respond to objections. I have the required skills, knowledge and relevant experience.
Native Romanian, with good knowledge of English and German language, 3 years experience in Customer Service environment, plus more than 3 years occasional Customer Service work as a Game operator of a Online Strategy Game. Since 2009, I am working as a freelance translator and interpreter, doing certified translations of Diplomas and Certificates, translations of contracts, CVs, and other types of documents, public service face to face interpreting for different UK agencies in different areas(Yorkshire, Nottinghamshire, West Midlands, Lancashire, Humberside). Occasionally I do data entry jobs like introducing business cards in an Excel file, organizing Invoices and introducing them in an Excel. I do subtitling for a non-governmental organization. I am also tutoring German, English and Romanian for beginners up to intermediate and am volunteering in schools as a Teaching Assistant. I do good quality work and do my best to meet the deadlines.
My name is Claude Dawkins I'm a Transcriber and Customer Service Representative with over seven years of experience. I take pride in completing the job on time. I assure you that the job I provide will WOW you and be very satisfactory. Let me help you achieve your objectives. Looking for an exceptional Customer Service Representative or looking for a reliable professional to transcribe your audio or video with 100 % accuracy? Do you have short/long term projects to complete in a timely manner? If you need: > Accuracy > Speed > Confidentiality > Proof read transcripts > Experienced Professional > Exceptional Service You've come to the right guy! You are my greatest asset and your projects are dare to me as completing your projects professionally and on time is just as important to me as it is to you. My client's satisfaction is my priority. Let me help you reach your personal/business goals. Use my services and I promise it won't be your last!
A person with a great dedication to work with great respect for deadlines. I have a positive and helpful attitude to learn and to work with others.I am an internet savvy with experience in online research that has outstanding track record. I can work with less supervision. Creating local listings with high-level quality and output is what I am good at. I worked as a supervisor on a BPO who assist customers from a prepaid wireless service provider in the US.
With over 15 years of experience in admin support and customer service and over 10 years working in the corporate world, I am an expert in assisting an individual or group in keeping their business running and driving their business forward. Whatever the task, I can take unnecessary pressure off of you by managing the day-to-day stuff, leaving you to focus on more important things. I'm also a great value to any business. As a a former book editor for a global publishing company, I can offer editorial and project management expertise. Hire me and gain an even broader and vast set of skills. I am also fully immersed in the latest social media marketing tools and current technologies. I am also licensed to sell insurance in California.
I have over 10 years of customer service experience. I am very skilled with the Microsoft Office suite. I am a hard worker and very detail oriented. I have excellent communication skills verbal and written. I am a loyal employer and strive for excellence in all of my endeavors. I am a team player, yet work very well independently. I am very good at record keeping and data entry as well as answering telephone calls and resolving complaints.
Over 10+ Years of experience in Customer Service, Marketing, Sales, Retail, Recruitment and training. Looking for jobs in the service industry where I can use my communication and customer service skills and make a difference to the organization. I deliver support service of excellent quality standards meeting all requirements.
I'm BS Psychology graduate. a responsible and dedicated person. I work as a customer service assistant and also do lots of typing jobs in my present work.
My Skills - Customer Service - Researching - Virtual assistant - Email management - Transcription - Data Entry - Online Research Thank you for viewing my profile! I worked as a call center agent for 5 years now, I am highly trained in providing good customer service. I have broad experience of handling phone calls (incoming or outgoing) i also do sales support (providing and searching for a better service to customer), processing sales and changing customers information on the database. I do follow up through email. I do data entry as well specifically in searching customers information transferring details to an excel file, I do online research to specific information. I am willing to accept new challenges and willing to learn more. I am Deadline Oriented and I am a restless optimist, I love communicating to other people and i love being organize and resourceful, I can follow instructions easily and i am Fast Learner, sincere and honest most of all i have fear with God
I am a very positive person who has worked extensively in the field of customer service and enjoyed it very much. I know I can be an asset to any client that will give me the chance.
I am new to the virtual employment arena, but not new to quality customer service. My employment history is rooted in customer service to include reception, multi-line phones, data entry and transcription. However, I am willing and able to learn new things and I love a challenge. I would appreciate the opportunity to work with your company. I look forward to hearing from you. Thank you in advance for your time.
Hi I am Martin from the UK. I am committed to getting the job done and achieving a 5 star rating on all work that I carry out. For 12 years I have worked for Insurance Companies and Agents and for the last 6 years I have been working in a local branch of a major UK bank. My strongest skills are Customer Service and Administration. To achieve excellent customer service I believe takes 4 main steps 1)Listen well to to the customers request and confirm that you understand them. 2)Ask questions to show that you are genuinely interested in helping them. 3)Action the request immediately or manage the expectations of the customer to make sure they understand when the request will be completed and make sure any actions are completed. 4)Be professional, polite and understanding at all times. I have been trained and coached by an a fellow customer worker who is well respected and works for some of the top online marketers.
Virtual Customer Service, Telemarketing, Sales and Management Over 8 years of experience in customer service and retail and working with the diverse public. I have worked for the local government, retail and call center setting and I am an organized person with attention to detail and I have an exceptional desire to train others.
I am a multifaceted individual with superior customer orientation and a commitment to timely, consistent and high-quality service. Highlights: - three years of HR and general office administration (leadership level) experience - has trained ESL (English as a Second Language), IELTS (International English Language Testing System, business communication and customer service (call center setting) - freelance web content and blog post writer, article spinner and proofreader with expertise in health, fitness, lifestyle, travel and technology.
I am a freelancer from the Philippines who decided to take my expertise and experience in the more competitive world of eLance. I am a person who value the importance of the quality of work and the delivery of expected results in a timely manner. A fast learner, a person with positive attitude towards work, great communicator, are some of the characteristic I possess which will surely help me in becoming successful in the field of online freelancing
I am a hard worker that is detail oriented. I am eclectic and like to do alot of different things. I can work any hours and am an english major. I have managed restaurants, troubleshooted corporate stores [restaurants], fundraised for a local non profit, made homemade Jewelry, crafty enough to sew, knit, and crochet. I have done business plans, economic impact surveys as well as feasability studies. I have done my own business plan as well as done many for others that included cost flow and projections as well as an exit strategy. I helped my friend open a telephone answering service by obtaining customers for her.
Dynamic customer service professional experienced in call-center, home based, and retail. Excels in listening to customer needs, articulating product benefits and creating solutions that provide value to the customer. Will build and maintain enduring customer relationships to boost sales and generate repeat business.
Excellent written and verbal communication skills gained through more than 7 years practice in Customer Service. Skilled with data entry and analysis, reporting, proofreading and editing. Very proficient in MS Office and most of the standard office desktop software. Accurate and fast typing speed. Versatile, easily trainable, results-driven and very attentive to detail.
I am a skilled customer service advisor and have great experience with advising clients, booking appointments and taking payments. I also have experience in sales and marketing, android apps, windows apps and also microsoft powerpoint.
I am ready to assist you with all your Virtual Assistant needs offering my Administrative Assistant support. I can provide Word Processing and Data Entry, Customer Service or Transcription utilizing my diverse skills and background. I am an active Transcriptionist with experience and this job requires audio-based files to be transcribed to MS Word. During the course of my employ, I have gained the experience necessary to produce accuracy with the required efficiency. Diligence and hard work are work ethics that I live by. Performance is what employers are looking for and this I can deliver because I believe in giving my best and getting the job done. Confidentiality is something I can understand as I am accustomed to working with sensitive information.
Thank you for your interest in my profile. My main objective is to ensure that all my clients are satisfied and happy with the service I provide. My core competency lies in customer service, administrative support like data entry, web research, word processing, and other tasks. I see to it that every project has been done correctly and accurately and can surpass my clients' expectations. More of the reason why I scrutinize every angle, triple check all work and perfect it over-all and going the extra mile to retain client's trust and satisfaction. I am organized, quick-to-learn, and knowledgeable. I always treat every project with utmost importance.
Highly organized and efficient, a flexible and versatile team player who will work hard and excel in any environment. Impressive work ethic, reliable, dependable and conscious of duties and responsibilities. A positive approach to all tasks and pride in achievements has resulted in many successes. The ability to form good relationships with both peers and staff is central to my character.
I have been in a call centre industry for almost a decade. Did mostly customer service for US projects like Dun and Bradstreet, technical support for a telephone company in the US, customer service of one of the banks in Australia and email and phone support for a UK client. I am currently leasing property investments in Manila, Philippines whilst I am based in London, United Kingdom. We have a team that executes the arrangement agreed upon with local and international guests. As of now, business is getting better and better because of the booming tourism industry of the Philippines. During my spare time, I am marketing the projects of Sta Lucia Realty-Phils through social media to capture the attention of potential investors.
I've been a customer service representative for sallie mae for at least a year and then have been cross skilled to become a technical support representative as well as a customer representative especially for email troubleshooting in network solutions.
We are a virtual office in a box, with an out of the box approach! We provide customized virtual business services including: Virtual Administrative (Virtual Assistant), Answering Services, Social Media & Blog Postings, Client Care & Customer Service & much more. We offer personal care, yet with a professional, tailored approach for your office's needs. We are also passionate about employing & empowering disabled professionals to work from home, by assisting in providing virtual services for our clients. Our company has teamed up with some amazing disabled professionals, as well as organizations like Dept. of Rehabilitation, DBVI (Dept. of Blind & Visually Impaired). We are also hoping to connect with Wounded Warriors Project, in the near future, to involve our disabled vets in assisting to provide service for our clients . Please give us a call today, we will give you excellent virtual office services that you can feel good about!
Highly trained and experienced in the Customer Service field. Including but not limited to customer service at point-of-sale, in a call-center or virtual call-center, as well as conflict resolution. Also highly experiences in Executive Office Work. Including but not limited to copywriting, proof-reading, copy editing, article writing, general editing, and event planning.
-The ability to interact and motivate -The knowledge and proficiency in the trade -Conceptual skills - the ability to understand concepts, develop ideas and implement strategies. - Competencies include communication ability, response behavior and negotiation tactics. - Proficient in managing business correspondence - Ability to organize personal work priorities - Knowledge of filing and updating records -Ability to make travel and accommodation arrangements - Light bookkeeping knowledge - General office procedural knowhow - Ability to work independently and as part of a team - Excellent organizational skills - Expert in handling office equipment - Internet savvy with expertise in Microsoft Office Suite - Excellent customer service orientation - Ability to research and analyze data effectively - Exceptional attention to detail and interpersonal skills - Demonstrated ability to remain self motivated at all times - Able to manage stre
Over the last 8 years,I have experienced Inbound and Outbound Customer Service , Appointment Setter , VA , Real Estate , B2B and B2C Specialist and a Team Lead. My experience would be a great addition to your team.
I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat & LivePerson Chat Platform for 5 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is always to provide extreme quality and great assistance with them.
Experience in US Collections (First and Third Party Collections) and Customer Service Proven skills in planning and documentation of computer-based information systems (Systems Analysis and Design) Proficient in writing business correspondence with presentation skills and ability to articulate details Possesses average written and oral communication skills
Dedicated, Motivated, Ethical, Self-Starter with 24 years of experience in customer service, business development, event planning, research, and data mining.
My aim is to build a strong contractor and employer relationship that could foster trust and efficiency at its best. I am loyal and hardworking. I am very willing to learn and discover new things. I am open minded individual that wishes to look for long term job if needed. I am confident enough that I have the abilities to help my future employers. I have worked as a consultant for AT&T uverse Tier1 support at Sutherland Global Services in Davao City for 6 months. I am a Berlitz passer and highly trained for customer service Representative support. I also had a wide experience doing extensive research. I am well verse of MS Programs and I can do administrative work and reports.
I have 23 years experience in the insurance industry having worked for Metropolitan Life as a customer service manager. My responsibilities were to provide service to customers by paying their claims. Conduct training sessions for staff on how to deal with customers. I have computer skills, and financial management skills. I worked with marketing staff managing sales and making sure that the targets are met. I can speak English, Zulu and Xhosa fluently. I hold a certificate in Small Business management with UNISA. I have other certificates on leadership, communication and word processing with FETEC.
Energetic results oriented professional with proven experience in customer service, account management, sales, telemarketing, and cold calling. Possess excellent command of written and verbal communication, sales presentation, staff development, computer savvy,ability to motivate team projects and resource allocation skills. Strategic thinker and planner able to quickly grasp needs,concerns and responsibility.
We have over 10 years of experience in customer service in a variety of industries. We are proficient, fast, and accurate. We trained to work on VPN Secure Networks, Salesforce and Citrix, and we are willing to learn software used by my clients on a timely manner, to provide quality service to them and their customers.
Over the last 3 years I have worked for 3 big BPO companies as customer service representative. I have worked for SallieMae and T-Mobile USA. Handled General concerns like billing, refunds, troubleshooting, and order processing. I really love the job talking to customers from different cultures. I know that I can do a job well because I have experiences on both financial and telecommunications account in the previous call center that I worked for.. I am RELIABLE, DEDICATED and FAST LEARNER.
As accredited members of the Better Business Bureau and BBBOnline, we are a group of highly skilled virtual professionals with a combined average of over 15 years experience in the fields of Customer Support, Sales, Administrative Support, Office Support, Data Entry, Transcription, Concierge Services and more. Founder, Elesha N Keaton, holds a BS/BT in Small Business Management and has been working full time as Independent Contractor since 1998 providing quality service to businesses small and large. We promise high quality service, delivered in a timely fashion that would either meet or exceed your expectations.
I have over 10 years of experience offering exceptional executive assistant services, customer service, and other business support services. My experience also includes 3 years providing these services for a variety of clients virtually. I approach every job with a positive attitude and an eagerness to learn and a determination to succeed and provide outstanding service. I have experience organizing projects and creating new processes from beginning to end, always exceeding expectations. Your business will be treated as though it is my own and I will ensure that all tasks are performed efficiently and meticulously. Every process will be communicated to ensure the client's needs are met. Active member since 2012, held first full time Elance job for a year and a half No job is neither too big, nor too small, but long term opportunities are preferred.
I am a Business Management graduate in 2010. A started working in the same year, in April 2010 I joined the first BPO company I worked for and stayed for 3 years. I acquired experiences in Sales, Customer Service and Data Entry throughout the years. In 2013, I started to venture the Virtual Assistance industry. I have dealt with both US and Australian companies, I cater my services to Realestate businesses. I am capable to deliver Reports, Data Generation, Phone-to-Public and Appointment Settings for your company.
If you are looking for a reliable, hardworking, efficient Administrator/VA with a high quality output, please contact me. My training, work experiences and education in Business Administration and Management will make an excellent Office Administrator/VA. I have more than 15 years of administrative experience in Philippines and abroad. I am proud to be featured as one of the Customer Service agent on Elance Website 2014. I can be available to work full-time/part-time and project basis.
Student of Chemical Engineering at University of Tuzla (Faculty of Technology), fluent in English writing/speaking/reading and experienced user of MS Excel and MS Word (reporting and inventory control). Available to work 30 hours per week, US hours and long term contract preferable
A self-motivated customer service professional with over 7 years in-bound and out-bound experience in high volume call center environments. Excellent communication and problem-solving skills coupled with initiative and accuracy to provide the customer with an efficient and positive experience. Objectives: To make it my first and foremost goal to use my seasoned skills, training and exceptional background to contribute to the progress, growth and success of a company that values good customer service.
My work experience focus on providing good customer service. I work in a BPO industry for almost 2 years. I worked in a travel and tours agency for more than a year and has an experience working as office assistant. My skills and attitude towards work is definitely my asset. A good personality and positive attitude towards work, co-workers and even you superiors has great impact on how you work. My eagerness to learn and accepting constructive criticism made me a humble employee. Skills and knowledge can always be learn and is a responsibility. I should be hire because of the qualities that I possess. Reliable and well-driven.
My target is to find a job that would best fit my credentials. I have extensive experience in Data Entry, Customer Service and Email Support in manufacturing and Business process outsourcing (BPO) paradigms. Currently, my main role is to create and maintain master data in GSAP/Legacy systems ensuring that these data conforms with the global standards and procedures. I have handled process trainings for new hires as well as revisions of work instructions as required by GSAP/non-GSAP roll-in countries. I also function as first point of contact for all requestors with queries to the master data and its functionality. I have high level of focus on work quality/attention to detail and accuracy ensuring excellent results and deliverables on or before the target. I have excellent verbal and written communication skills in English, via email and phone. I provide reliable services and value my clients so you can expect high quality service. I look forward to working with you.
My aspiration is simple; to understand your needs and provide you with the best quality of work, within the time frames that are set out. I have more than 12 years of experience working in various roles and industries, virtually worked for US markets from India & as well as for Indian markets. I am reliable, honest, extremely motivated and I am looking for opportunities that will enable me to develop my skills and build a strong reputation for myself. Professionalism is the foundation of my work philosophy and I will endeavor to apply for roles where I know I am more capable of the tasks required of me and where I will exceed your expectations. While I am new to Elance, I have written & qualified few skills tests. Proficient in internet, office applications, Web Research, Domestic and International Sales, Sourcing, Identifying & Generating the Leads, Customer Service, Account Management, formatting, conversions and Data Entry.
Although new to freelancing, any job I do I tend to pick up very fast and exceed in customer / client expectations. With over 20 years of work experience in the finance and service industry, no task is too difficult to me. I am a reliable and conscientious worker and take a pride in everything I do. I love to challenge myself, learn new things. I am a British National, currently in India as a trustee for a newly formed non-profit organisation for the purpose of women empowerment and the education of some social issues Working in Elance will give me the opportunity not to lose old skills, gain new ones and enable me to continue my work here in India in helping others. I will bring value to your business and help you solve problems, so that your business may develop and grow. I maybe new to crowd-working, but I pick tasks up very quick. Please do not under-estimate me.
I have worked as a Customer Service Representative for three years, skilled at interacting with customers of all socioeconomic backgrounds.I possess the skills needed and essential to the clients such as patience and courtesy in customer relations as well as communicating effectively, both verbally and in writing.
A top-notch assistant with experience in managing business relations and special projects at senior management level. Serve as a primary point of contact between the the management, sales team, personnel, clients and vendors. Maintain excellent written and oral communication skills, problem resolution abilities and a high level of confidentiality. Equally effective sales management and advanced word processing.
Graduated with a BA in Mass Communication. Held marketing positions at Noble Hospital, Penny Souza Photography and Harmony on Hope Therapeutic Massage. Experience in social media management, event promotion, newsletter design, internet research, website content management and exceptional customer service. Highly motivated and looking forward to working with you!
I have a background in banking and office administration. I am great at handling email and fielding social media accounts for busy clients. I love doing internet research and have great customer service skills.
I am a native german who studied psychology in bolivia. I`ve done an internship in Human Resource Management. I also do translations. I grow up bilinguel (german-spanish).My first translation job was for Doppelmayr (cable railway building company) in Bolivia. I work partime at a travel agency and I do know a lot about tourism and part of my job are german-spanish-english translations as well as customer Service (attending phone-calls, reply to e-mails, and so on).
Entrepreneurial Executive with 14+ years of CRM, Online Customer Experience, Contact Center & Salesforce & SugarCRM Expertise. More than 14 years in directly managing, motivating, and leading large scale CRM, Contact Centre, and Customer Experience initiatives.
Customer Service, ability to do multi-tasking, results oriented, knowledgeable on office equipment usage and Sales. With the help of my work experiences from my previous jobs i know that i'm very confident to do the job.If others can do the job,so do i.
Hello! My name is Stephany and I'm a freelance writer, customer service agent, and administrative professional with a home office. I have everything needed to get the job done including, land line phone, head set, high speed internet, computer, printer/copy, etc. I have 16 years experience in customer service, B2B sales, retail sales, cold calling and telemarketing. I look forward to be working with you soon!
I have been working in the call center industry for more than 5 years dealing with different type of customers through chat, email, and phone. Over the years, I have been consistently providing world-class customer service experience. I have used different tools such as Zoho, ShoppingCart, and VPS in processing refunds; solving complex issues; sending emails to customers; importing data; creating log in credentials for each of our customers; and in building new tools and apps. I am honest, hard-working and competent service provider. I am very familiar with the English language and usage and have no trouble adapting to various style guides Look through my profile, and you'll realize I'm the one you should hire.
I've had years of experience working for clients in the US and Australia as a phone-based Customer Service Representative and Technical Support Specialist, which constantly honed my skills in communication, organization and multitasking. My job required me to be computer and internet-savvy, not to mention learning new computer programs or tools every now and then. The accounts that I've handled ranged from simple customer service tasks (debit card activation/ sales/ features and benefits education etc.) to more complex ones such as fixing internet, television or phone service or sometimes, all of them at the same time. Handling customer complaints/ irate customers was also an everyday thing but what makes me different is I always personalize my service. Aside from resolving their issues, I take more value on how I was able to make my customer happy, no matter how long or tedious it can be.
I worked with Pinky for a period of about 2 yrs. In this time I found her to be a pleasure to work with, very smart & articulate. She's a quick thinker & very proficient in English, SEO, & most things Internet Marketing. Forever the learner, I feel she will continue to provide the right business value continuing on into the future. Dyah Kane, WebwiseSeo Logged over 7.5K hours on Elance, you will find that I'm a reliable, detail-oriented, responsible & proactive person who works with initiative, passion & dedication. Constantly striving to work with excellence and integrity, I've served several happy & repeat clients in the last 6 years. I've been a project manager for more than 7 years - from consulting projects to managing virtual teams. Prior to working online, I was a training coordinator for 3+ years for 2 training & consulting firms; and a Business Devt Mgr tasked to form partnerships with schools in UK, Australia, Canada & the US.
DMP BG is ranked Nr.1 company for Eastern Europe, and in Elance Top 30. We are a company dedicated to provide wide range of high quality Business and IT Outsourcing Services to individuals, small and medium companies in the USA, Canada, Australia and the European Union. We provide to our clients top quality services at a great price, saving them time, money and to prove ourself as a trusted and loyal partner. A professional and high skilled team is available to work or participate in your projects 24/7 no matter where you are located. We provide more than 50 services in three main different areas: IT, Business and Customer support. Bulgaria ranks first among Outsourcing destinations in Europe. The top level language and IT skills combined with excellent internet, telecommunications and affordable prices are ideal for foreign companies who need to relocate or subcontract their work. This is the reason why so many big companies like HP, Xerox, Sony, DHL outsource services here.
I am highly organised, have excellent customer services skills and work well under pressure. My talent is evaluating problems to come up with action plans for you and your business. If you have a problem, I will find a way to solve it for you. I am extremely resourceful and can often use creative ideas to fulfil requests.