Experienced Quality Supervisor having worked on Customer Service for more than 5 years, on different Lines of Business for large companies from the United States, providing excellent support and a strong focus on customer satisfaction. I have had the opportunity to work on Inbound/Outbound, Kana (e-mail service), Back Office and LivePerson (Chat) projects that have allowed me to gain experience and increase my knowledge and skills. I am an organized, outgoing, multitasking person who likes to take on new challenges and getting the job done. I have a Bachelor's Degree in Global Business. I am committed to maintain consistently high standard of work with an excellent eye for detail.
As an experience Human Service associate with demonstrated administrative, patient stabilization and health-care related experience. With ten plus years of experience in customer service that includes proven interpersonal skills with employees and clients. Accustomed to fast-paced environment where handling multiple tasks is the norm.
Worked as a sales executive & customer service advisor for a BPO.
Virtual Assisting is what I love to do, because I love to help people. With six years experience I have found that I my specialties are data entry, customer service, and organizing. I have found it very difficult to run a business with out those key factors running smoothly and efficiently. The projects that I have completed in the past such as pinterest organizing, filing medical records, organizing company offices, customer service, social media posting and so much more, has shown me my virtual assistant strengths. Before the wonderful life of virtual assisting I worked in the banking industry. I have a strong background in document creation, data entry, research, and customer service. When working in all of those functions it was imperative to make sure that all of my work and working environment was organized for optimal work flow.
I am a dedicated and extremely competent employee. My job employment has consisted of customer service and data entry work, for which I have always been praised on my ability. I am looking forward to beginning a new journey in freelancing.
I am working with my team, since last many years in field of IT , Customer services and administration consultancy. About myself, I started my professional career in 2002, in field of IT then I moved in 2005 to Customer Services sector and worked as Customer Services Manager in a well known telecommunication company "Warid Telecom Ltd.", from 2008 to now I am attached with a multinational bank as Manager Operations. Beside the job environment I believe in my own business because job give you satisfaction but business give you strength that's why I have started my own business in 2007, and now I have a dedicated team to serve our clients efficiently and effectively with our mind sharing policy. you can visit our website i.e.www.mindshare.com.pk For last 7 years in field of IT, Administration & Customer Services I believe that the skills I've got is not for me only it?s also for my clients to serve them with better understanding, and I still believe this is ongoing process.
I have years of experience in the customer service, sales and virtual telephone handling industry and love to help customers meet their needs. I am goal oriented, success driven and like to set the bar higher with each new project. I am a perfectionist, and like for my work to speak for itself. I am also adept at putting together proposals, sales pitches and also have a background in journalism.
I am a stay-at-home mother pursuing a career as freelance SEO/SEM Expert. My core competency lies in providing top keywords ranking in various search engines and increasing the targeted traffic to a website thereby increasing your search engine presence. I can achieve 1st page on the search engines, with any keyword, & Complete any e-commerce website development/design project. I have worked on Magento, Shopify, Volusion, Amazon, Ebay and others. I am also well versed in all administrative jobs like Data Entry, Data Mining, Customer Service, Technical Assistance etc. I am self-motivated, detail-oriented, well organized and great at multi-tasking. You can entrust all your time consuming work to me without any hesitation. I promise to give my 100% to complete the task within the time period. Thank you.
Hello Everyone, VirtualTalk is a vital service to any company that needs well rounded agents to take their business to the next level of success. Founded in 2008 by Ethailia Mahammitte who also serves as President and Owner of this company has only one goal in mind: To be able to initiate an overall higher success rate than all the competitors in this field. We are a 24 Hour Call Center that specializes in building solid ground business relationships. Our priority is to go beyond the call of duty to make sure that your campaign is a driving success. Not only do we make sure your goal is met but we always see to it that your company as well as your campaign is in a league of it's own. VirtualTalk has a team of 40+ agents in different categories that are here to meet any needs your campaign requires. Our agents are very dedicated in their field of expertise whether it is an inbound infomercial or a answering service to help you stay in contact with your customers.
I have 4 years of experience working as a virtual assistant. I am trained as social media marketing strategist, Word Press blog manager, as well as college level courses in Microsoft Word, Excel, Power Point, creative writing and business writing. I have assisted customers in creating a marketing plans, setting up social media accounts, and daily creation and scheduling of posts. My writing has included article writing, blog post writing, and website content. I also, have several years of customer service experience and online retail experience including managing an Etsy.com store.
Hi I have a overall experience of 10 years in Customer Services,Data Entry, Copy Writing.Excellent communicator at all levels, using confidentiality at all times. Proficient in computer skills. Being of a friendly manner with a loyal and supportive nature but can make contact with people further afield. I welcome invites from individuals looking for a competative & reliable freelancer. Thank you, and best wishes .
I work hard to provide excellent service and build mutual satisfaction with my employer.
Providing high quality work with fast turn around time. I understand the time of project providers and know that by getting projects done right the first time every time allows them to focus on what's important.
Completed my graduation, established a firm with some of my friends and wanted to grow up into a good organization. Our firm has 20 employees, all are well skilled and easily get adopted to providing new kind of service in a very short period of time. We will never compromise ourselves in providing the best quality of service to our customers.
For almost 8 years of providing quality customer service to some of the biggest names in the IT Industries, I can assure you to give excellent service that your business deserves. I've successfully handled a team of customer service representatives at a young age and have been very familiar representing our company . I enjoy dealing with different kinds of people and venturing into different aspect of the business so i can impart my knowledge and experiences towards the betterment of the organization.
I have been a call center agent with over 3 years experience in a dynamic call center environment. Strong communication and computer skills contribute to high levels of efficiency and productivity. Proven track record in resolving complex customer issues and finding workable solutions. A strong sense of urgency coupled with in-depth product knowledge promotes customer satisfaction and improved customer loyalty. I have also been a Chat and Answering Service Operator offering exemplary services that allow companies to continue to provide excellent customer service after business hours.
I have done inbound as well as outbound calls. I have worked with medical billing, telephone bills, Better Business Bureau reports as well as doing Supervisor calls.
Your products and services are your public representation, and you want top notch assistance in all business aspects. I am professional and approachable, and I pride myself on quality work products and services in a timely manner. My background includes all levels of support, from administrative and executive assistance in varying fields and online, to research, reviewing and editing various documentation and books, and website design, development and maintenance. * Excellent Customer Service, Inter-personal and Telephone Skills * Excellent General Office Skills including Screening, Scheduling, Events and Presentations * Wide-Ranging Advanced Computer Skills * Writing, Reviewing and Editing with Excellent Spelling and Grammar Skills * Research, Off- and Online with Wide-Ranging Experience * Article, Book and Website Content Writing, Blogging and Guest-Authoring * Internet/Website Solutions from Keyword Research/SEO and SEM - Website Design, Development and Management
*I am not new to Elance, this is just a new profile.* I am currently seeking new clients for my virtual assistant business. I can do anything someone in house can do except for physically greet your clients/customers but without the added expense a full time employee brings like benefits, taxes, etc. Virtual assistants are perfect for any type of sales or service business like doctors, lawyers, insurance agents, real estate agents, MLM, direct sales, etc. I can provide: After hours answering services, Telemarketing, Lead Generation, Appointment Setting, Email Response, Quickbooks, Data Entry, Social Media, Internet Research, and more. Please contact me to discuss your current needs.
Over 15 years of excellent technical support and customer service background supporting enterprise level companies. Providing superior service is my mission.
After a considerable amount of time in the call center industry, I have progressed from being in the front line to training and coaching agents to performing higher level customer service. I have had multiple recognition that are proof of my great effort. Also I have practiced my leadership skills in this industry and having a positive attitude has always been a practice to in any task or challenge given.
I am currently working as Admin and HR Coordinator for a top jewellery company here in Qatar. I graduated with the degree in BA Broadcast Communication and Management from the excellent University of the Philippines. For past 10 years, I have gained and mastered the art of administration management and customer service. As a freelancer, my goal is to give you excellent and efficient service. My duty is to help you lighten your load from the stress of running your business or your personal dealings. I am very willing to help YOU and to make your HAPPY through own special way. Working from being a Marketing Assistant, to a Salesman, to an Executive Assistant up to my current position is the product of my persistence, hard-work and positive attitude.
**U.S. BASED. Available for TELECOMMUTE positions only.** Education: B.A. in Psychology. Minor: Sociology, May 2010. ATTRIBUTES: Highly reliable, organized, and efficient self-starter with 10+ years customer service experience gained in fields such as market research, healthcare, call center & technical support. ** Comprehensive knowledge of medical terminology, HCPCs and ICD-9 coding, and DME equipment. Currently in training for pending implementation of ICD-10. ** Data entry experience, 5 yrs. Key 55 WPM, 98% accuracy. Extremely proficient user of Express Scribe, MS Office Suite (e.g. Word & PowerPoint). PC and Mac friendly. Knowledgeable in HTML and entry-level CSS. LANGUAGES: Fluent English; native speaker. Moderate skill in French and Spanish [able to read, write, and speak]. Basic conversational skill in Chinese, Japanese, and Hawaiian.
Versatile and results oriented leader who performs well in an online or corporate setting. Adept at managing all facets of human resource from sourcing to termination. Exceptionally skilled at providing executive support and administrative assistance to top level personnel. Highly experienced at inventory management, order processing and stokeing customers. A Master in Management and Psychology degree holder with 16 years of combined experience in HR, administrative, executive and customer support. My technical skills: Microsoft Office Â Microsoft Excel Â Microsoft Powerpoint Â Google Docs Â Google Calendar Â Microsoft Outlook Â Xplan Calendar Â Odesk hiring platform Â Elance hiring platform Â Dropbox Â Zendesk ticketing system Â Freshdesk ticketing systemÂ VOIP client Zoiper Â Skype Â Vend point of sale system Â Shopify ecommerce platform Â Magento ecommerce platform Â Payment Express payments system Â Paypal payments system Â Saasu accounting system Â Xero accounting
oDesk Performance Review https://www.odesk.com/users/~010217803c003c0477 I am a BS-Tourism graduate. I have worked as a Marketing and Sales Assistant with Citadel Auto Glass for 6 years, Milo Team Leader and Nestle Wellness Supervisor for a year, Technical Support Representative with Teletech for 2 years. My objective is to build relationships with as many employers as possible to increase my visibility and reputation as a Customer Service Representative/ Technical Support Representative. My skills and ability to perform can be seen in the versatility of my work. My main focus is to satisfy the customers of my employer, my employer and produce excellent results with the tasks designated to me.
Always have the desire to go above and beyond. I'm a dedicated, flexible, hardworking person. Clients are my top priority and I always make sure that I meet their expectations.
Experienced in Customer support,Administration work like MS Office,Database Management and Typing. Oceaneering International is Global Oilfield provider in engineering services and products primarily in Offshore and deepwater applications.
Over 10 years of Customer Service at all levels including Management. Currently working as a home based business owner in Customer Service Call Center Representative. In this role I am also sell additional products and services. My Customer Service experience ranges from Banking to Telemarketing to Sales. I excel at researching new ideas and developing a plan to make them happen.
I've been working as a Customer Service Professional for 3 years now for different BPO companies here in the Philippines. For the past years, I have learned how to deal with different kinds of customers with different concerns and behaviors. I am willing to work as part/full time for companies preferably outside of USA, so it won't conflict my time with my current employer. I can be chat, email or voice associate depending on your needs. I can also do jobs that needs fast computer and strong internet connection like encoding, typing jobs or basic English tutorials over the web. I also studied web design and I love arts and designing. I do not have unlimited international minutes, but you are free to call me on my number or I can call you on Skype. Thanks for reading my profile!
I've been working in the BPO industry for 11 years . I started as a front liner and was promoted to a specialist on a support group. I specialized in Customer Service and Quality Assurance roles. I am committed to provide quality service under highly demanding and results-oriented environment. Deliver pro-active solutions and strategic recommendations to achieve corporate objectives.
I am strongly motivated person with over 10 years of experience in the Call Center Industry providing customer care service and technical support solutions i offer a high level of customer satisfaction and dedicated service.I also have experience working with Billing and Collections for medical providers specialized in Workers Compensation in California.I am willing to work with any proposal schedule.
With over 15 years of collective professional experience in management, customer service, retail, inventory management, data entry, procurement, and accounts payable, I'm a visionary determined to help you suceed. I am a personable individual who just loves to motivate and inspire others to succeed. As in any profession, I don't know everything but am determined to figure things out as I go. I enjoy challenging projects that require creative solutions and working with good individuals or a good team. I enjoy communicating to end-users or the client and translating their needs into workable actions. Why hire me? Well, simply put......for one specific reason. #1. I function in a disctinct manner, with a driven purpose, and a simple motto: Put yourself in other's shoes. Think about it...If roles were reversed and I was the one hiring or requesting services, what would I expect from my employee(s)? #2. Then, I execute.
I am working in the customer service industry for almost 10 years. My experience will definitely give satisfaction to future clients. Throughout my work experience, I was able to master some skills like problem solving, typing skills, data analysis and data entry, some technical skills and multitasking skills. I can definitely work in minimal supervision and can present outcome in due time.
I have been in the world of Call Center Job for almost 3 years. I already experienced outbound sales, specifically Adult Education, inbound/customer service related jobs, and a little bit of admin work. I am a very dedicated person and wants what is best for the company's success. My willingness to learn new things and to work with other people aspires me in applying to any job that suits my current capacity, knowledge and ability.
I gained experienced working as a Customer Service Agent in Federal Express for almost 5 years, which I handled clients from US and EUR Region. Among the responsibilities that I perform is to provide accurate and timely information to customers inquiries, complaints, needs and requirements. Receives, analyzes, and investigates customer service issues are also part of the training that I have attained during my employment that leads me to acquire and become an effective communicator. I also execute office related works such as typing (70 WPM), data encoding, email handling and proper telephone usage. At the moment, I am seeking opportunities to work with clients where I can provide quality service in the most efficient and adaptive way.
I currently work as a Trust and Safety specialist for a well known hospitality company. I investigate fraudulent activity online using multiple sources. I have great experience in Excel, Pages/Notes, Google Spreadsheets. I've been working for customer support going on 3 years now - phones, ticketing systems, emails, etc. Please see my service description - very detailed outline of current work and experience.
i am graduate of Bachelor of Science in Information Technology. I am hardworking and dependable.
An experienced freelance Virtual Assistant Team with experience in many sectors including IT, sales and graphic design All administrative tasks undertaken including transcription, data entry, word processing and research. We can also provide great customer service on-line or by phone 24/7. Working for one of the worlds largest technology company's for the past five years, We have now set up a small local company providing IT and Administration services.
I am engineering graduate, excellent customer support, great admin support, data entry, email handling and telephone handling are my skills. Proven myself as good team leader handling team of 10 members, driving them to achieve good customer satisfaction with 100% quality. I am home based mom and would like not to waste my skills but still like to establish my career though Elance. My finest goal is to deliver job with first class quality and honor myself as one of the best freelancer in Elance thus fulfilling my thirst to achieve remarkable performance.
Dear Client, I would like to introduce myself, my name is Marie. I have worked in the customer service field for 5 years, and it is my passion to provide outstanding and quality service at all time. I am confident that my work etiquette will show that I'm hard working and diligent, and provide the solution to your needs.. Thank you for your consideration.
Obtain a position as an administrative assistant in which my organizational abilities can be fully utilized. Work in a place where there is a need for a variety of office management skills including computer knowledge, organizational abilities, business intelligence and database program use Skills: Â Proven written and oral communication skills. Very methodical and organized approach to work. Â Ability to organize personal work priorities. Â Able to manage stress timely and effectively. Â Special talent for researching and analyzing data effectively.
With over 10 years in customer service and administrative skills, excellent time management skills ,phone ,email, live chat, data entry experience.I currently work at home as a Customer Service Representative .
Committed to provide an excellent customer service experience, as well as performing an outstanding work as a virtual assistant, capable of handling all task required. I'm a multitasking person, Bilingual (English/Spanish), reliable, efficient and hard worker, if I'm not able to perform or deal with a task because I'm not familiarized with it; I will learn how to do it in a short matter of time.
Great to meet you! Trained in customer service within three industries (Technology, Housing and Food) I've worked with a very wide range of customers all satisfied. My secret is not catering to the industry but in having a keen sense on how to work with each individual. I do not issue a one size fits all model but instead work with each person independently and tailor to their needs. I am fast, efficient and pleasant.
? Exposed in Customer Relations / Resolutions for the past 4 years and still counting. ? Result oriented and have an eye for detail. ? Proven quality of work in relation to meeting customer's needs and inquiries. ? Adaptable to different areas of expertise. ? Eager to learn new processes and skills. ? Time sensitive and accurate. ? Computer literate. ? Possess discipline and optimistic attitude towards work and colleague. ? Knowledgeable in MS Office particularly, MS Excel, Word and Powerpoint.
I am looking for management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
>Proven ability to effectively multitask in all situations >Worked in fast-paced, high pressured positions, demonstrating the ability to prioritize multiple tasks, meet deadlines, and provide quality customer service >Experienced in all areas of secretarial duties >Experienced in various office procedures and equipment >Highly organizes and effective time manager, good secretarial skills, phone coverage, filing, data entry, activity scheduling and general office duties Selected Skills and Abilities >MS Word (Highly proficient) >Windows XP (Highly proficient) >HTML (Proficient) >Internet Explorer (Highly proficient) >MS Excel (Highly Proficient) >Power Point (Highly Proficient)
I am MSc in Service Management and an experienced Customer Support Operator. I am well-organized, diligent, dedicated, and I have the sense for aesthetics. I am very goal driven, communicative, proactive, and cheerful. I have a sense of responsibility, hence you can expect great results, on time (or even earlier), in the budget.
As a seasoned Virtual Executive Assistant with over 30+ yrs. experience working for Presidents, CEO's and Sr. Vice Presidents, my desire is to work part time or full time in my home office 10-20 hrs./wk. I am 100% focused on growing your company and performing all administrative duties on behalf of my Senior Executive so he or she can focus on their job to generate revenues for the company. My strengths are: Dependability, excellent communication and organizational skills and a strong work ethic. My specialties are: I have an excellent rapport with clients and efficient follow through skills, calendar management, event planning and preparing professional documents in Word, Excel and PowerPoint. My typing speed is 75 wpm without errors. I am willing to learn other software programs if needed.
Ecruos Technologies is a premier Business process outsourcing provider with operations in India. We embody a unique expertise in Direct Response Customer Service and Support. The company's commitment to customer service, quality and on-time project management has fostered its world-class reputation. Ecruos's management team boasts years of successful experience in developing and implementing client solutions. A professional services firm with a college educated labor at a low cost that is dedicated to making offshore services work for our customers. We are a leading provider of offshore outsourcing services to corporations of any size. We share our knowledge of offshore development, our extensive project management experiences, processes and methodology and wide network of personnel resources to ensure an outsourcing strategy that works for you.
I have over 8 years experience working as an administrative assistant and an Associates Degree in Business Administration. I am proficient in Microsoft Word, Excel, Publisher, PowerPoint and Access and have years of experience in customer service and support management, email/calendar management, travel/itinerary management, social media management, scheduling, recruitment, and light graphic design.
I have been managing multiple Zendesk systems for 4+ years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.
I am a very reliable person. I work hard every time to perfect any scheme thrown at me. I have been in a call center industry for 5 years and held high positions and received numerous recognition as a representative and a top BPO scheduler. You will be assured of my full time involvement in your company, loyalty in long terms and whole confidence of your company's growth and success.
Has knowledge in analyzing quantitative and statistical data. Has extensive working experience in administrative level for customer service industry (Real Time and Reports Analyst)
I have over 10 years experience in customer service, call center and data entry work .
Innodext is driven by our customers and their respective goals. We believe that technology exists to solve business problems, increase efficiency and reduce the costs of doing business. We also believe that technology solutions do not have to be expensive, over-complicated or take too long to implement. Our ÂGlobal Footprint. Local Technology ServicesÂÂ process virtually guarantees that our customers receive an optimal technology services tailored for their specific needÂnothing more, nothing less. We use different global tools, various teams and sources of expertise from across the globeÂhowever, we deliver our services locally: where you need it, when you need it and exactly how you need it.
A freelance Virtual Assistant who is adept in making proposals to foreign clients, and successfully meeting their expectations through remote supports such as administrative tasks, reports, email organization, marketing campaigns, financial management, and other adhoc tasks. As a VA with 5 years of experience, I have created various contents, covering different niches from top 10 lists, to product reviews, SEO content using keywords, and even financial articles. I have also rendered my services to clients across the world, and exceeding expectations of varying levels, making sure that I address their demands and satisfy their need of great service that they can count on. I handled group of people in their activities, responses, and customer service skills. I've been providing online administrative support to different clients abroad for 5 years. I am proficient in the following: *MS Office 2013 (MS Word, MS Excel, MS Powerpoint, MS Outlook, MS Access) *Project Management Tools (Tre
Dear Hiring Manager, I offer you over 15 years of administrative experience. I am detail oriented and reliable. I would be happy to summarize and post for you. I am confident that I can provide what you need if I am submitting a proposal. I have just began a true pursuit in freelancing and would love to be able prove myself with this job. I would appreciate the opportunity to begin working with you on the tasks you need at this time. You will not be disappointed. I will be submitting a rate that I believe is very reasonable for the quality work you will receive. My hope is to be rewarding this position in order to build relationships and a reputation on Elance. Feel free to contact me with any questions or concerns you may have. References are available upon request
Experienced Customer Service Representative. As a former employee of an outsource company for 8 months, I am well aware of the need to be articulate and professional during interactions with customers. With the proper tools and training, I will do my best to accurately and efficiently represent the company that I provide these services for. I also am interested in the field of data entry as I am quite skilled in this work aspect. I have a typing speed of 40WPM with 100% accuracy rate.
Technical and administrative support professional in multilingual customer contact centres for major players in the IT service industry and gaming industry. Core capabilities: Assisting customers with technical and administrative support; thorough understanding of VoIP technology, DSL technology. Handling official complaints. Meeting KPIÂs as well as monitoring multiple SLAÂs whilst managing 150+ employees on a daily basis in a customer service contact centre. Evaluating and contributing to processes impacting customer experience. Analyzing high volumes of processed data and presenting it to upper management levels Social Media management: Facebook, Twitter, Yahoo! Answers, Hyves, Netlog, community forums.
Goal oriented, dependable individual with more than 15 years successful experience in customer service, managerial and administrative support. Team player also possesses strong data entry skills with advanced experience in Microsoft Office programs.
I lead a team of business professionals working for our customers in the US, Europe and the Middle East, in various roles involving Finance and Accounting, Customer Support, Database Cleansing, Data Entry, Recruiting, Office Administration, and Telemarketing. Our major strength to client looking to hire on Elance is flexibility to tap into our knowledge and know-how base. Although you might require 20h per week dedicated resources or you need help for a project, you will benefit from an entire team's out of the box thinking.
Whether you are looking for simple data entry services around a particular project or comprehensive solutions integrated with specific aspects of your business, RealMirage Office Data Solutions can help! We have standard services competitively priced that can be implemented in a matter of minutes...as well as complex business solutions that are designed with your specific requirements as part of your business operations including research & development, marketing & sales, customer service & satisfaction and more. Our staff is available to assist you at any time to help develop and maintain a solution around your data entry needs. We employ professional data entry professionals who are trained specifically to your specifications and skill set requirement. No project is too small and none too large. Let us help you reduce overhead and increase efficiencies and at the same time, allow you to focus on yourcore competencies
Im a self driven woman. Ive worked any where from student loan collections to Insurance verification. So I have a lot to offer when it comes to the customer service world. I have about 6 years experience and still counting.
Hello! IÂm Ruby and IÂm 29 years old. I have been working in a call center agent for almost 4 years. I worked with SITEL Philippines as a Financial Specialist for Green Dot Corporation. I stayed there for a year and a half then transferred to Convergys where I became a billing specialist for DIRECTV from July of 2012 until June of this year. II can summarize who I am in 3 words: determined, trainable and can work under minimum supervision. I was able to prove these things during my stay in the call center industry where I have been a constant top agent awardee among more than 500 agents in our company. We are being awarded on customer satisfaction surveys and for meeting or even exceeding the monthly goals. And for me to reach this far, I think my philosophy in life played a very important role in my personality, My philosophy is to give the best of what you have because you might not have a second chance to prove yourself.
My name is Arwen and I am a 24 year old stay at home wife who specializes in marketing, research, and social media promotion. I am proficient in internet research as well as social media and am able to use these skill to help grow a company's internet presence. In an age where the internet and social media are essential to a business growth and stability, making your company or business stand out can be a daunting and tedious task. This requires someone who knows how to make your business distinguishable from all of your competitors, and I believe I can do this. I have worked in customer service for many jobs, including managing the internet and social media aspects of the company Sodan Armament. I also have some experience in graphics making.
To my potential employer: Loren Magnuson is my name, and I am an entrepreneur living in Palm Bay, Florida. My experience in computers and the Internet is extensive. As it relates to data entry, I am a very fast typist, skilled in Excel, word processing, research, and transcription. I also have experience working with web servers, WordPress, and working knowledge of HTML/CSS/PHP, and object oriented programming in Python. I am adaptive, responsive and dependable. Quality and turn around time are my main priorities when handling your project. I take great pride in my work, and stake my professional reputation on it. As a member of your team, my data and administration skills will be an asset to your company. Thank you for your time and consideration. Faithfully, Loren J. Magnuson Compassionate Consulting, Co.
Dedicated technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, paralegal, executive assistant to the CEO and multiple principals, and directors of corporate affairs. I am a well-rounded individual that strives on deadline oriented tasks. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer and the bottom line satisfaction.
Over the last 10 years I have developed a vast experience in customer care in general and more particular in Cold Calling, Lead generation, Managing advert responses, Arranging interviews, Market research for new clients, Telemarketing (data verification), Call Centre operations, Team leading, Administrative assistance, training and education of recruitment and other softwares, My core competencies lies in professional approach to any project I have been involved and I am seeking opportunities to build even more experience and improve my performance. I am looking forward to accept the next challenge and contribute to the best of my capabilities.
4 + years experience working in customer service. I strive to provide a product that is tailored to each individual client's needs. Task oriented and able to work quickly and efficiently. Dedicated to providing customer satisfaction on the first try. Excellent office assistant capabilities and proficient use of all Microsoft Office Software. Personalized service, dedicated support, and complete projects are my goals for my clients. Advanced data entry and research ability, including web-based platforms and Excel. Able to create user-friendly documents, specific to clients wish-list.
I am a hardworking and ambitious young man offering exceptional and above-average computer, communication and administrative skills. I can offer seven years' experience in sales and customer service, both in person and over the phone, where customers often complimented me on my excellent level of service. My computer skills include an excellent working knowledge of Microsoft Word, Excel, Access, Outlook, Powerpoint and all Internet browsers. Moreover, I type 89 words-per-minute. I think you will find that I have excellent communication and networking skills, complimented by a professional manner.
Customer Service experience for the last 5 years - dealing in the financial area. I am fluent in English and Portuguese and have bachelor degree in Biology and Geology. Previous to being in the financial area I have experience as a teacher - Science, English and computer skills.
Hospitality professional with 25 years of experience. There are few customer/management situations that I have not encountered and excelled at resolution. I have worked in all types of industries and have a well rounded depth of experience. I encourage contacting not only clients but employees and vendors as well.
As a Virtual Services Provider I'm Certified and trained to work for various companies inwhich I've done so with Arise . By joining Arise as a Virtual Services provider it allowed me to expand my knowledge base by providing the opportunity to service Fortune 1000 companies in the many areas. By being a Virtual Services Provider I'm able to service clients nationwide in a very timely fashion, and with the highest degree of quality. This is a list of services I provide, but are not limited to Administrative & Office Support on projects such as database creation & support, desk publishing, document scanning, editing & formatting, form developement, marketing support, voice services, word processing . Executive & Personal Support in the areas of Concierge services, internet research, internet shopping, mailing services, meeting planning, online social networking, personal assistance. This is just a short list of services that I provide, for more detailed information please contact me.
Providing a quality service in everything I do defines my credibility.
In my 2 years experience in BPO industry, different scenarios molded my skills over the phone. It made me kept myself be positive, reliable, and strive harder to achieve customer satisfaction. I am also able to work unsupervised and determined to work hard.
Results-driven with 10 years experience in the Business Process Outsourcing industry with a total of 8 years experience in the call center management in high volume outsource and captive operations. Skilled as internal consultant in analyzing existing operations and implementing the strategies, processes and technologies to improve productivity and efficiency. Expert in facilitating change in workplace to support organization operating, financial and quality objectives. Strong P&L management, cross-company project management, information technology, human resources and benchmarking experience. Expertise in: - Customer Relations - Policy / Procedure Development - Productivity / Process Development - Team building/Staff training/development - Business Systems Implementation - Strategic Planning
Possessing more than 20 years of administrative experience. Am available to serve your administrative needs including but not limited to data entry, word processing, transcription, PowerPoint presentation and complex excel spreadsheets,databases and charts. Possess advanced knowledge in Word, PowerPoint, Excel and Access. Services Provided and Skills Offered: * Web Research * Microsoft Word * Microsoft Excel * Microsoft PowerPoint * Microsoft Publisher * Microsoft Outlook * Google Calendar * Internet Savvy * Bulk Mailing * Hiring and Training * Resume writing * Interviewing potential employees * Office Management * Customer service * Virtual Assistance * Data Entry * Word Processing * Administrative Support * Computer Application * Blog posting * Facebook * Myspace * Type 75+ wpm
4MX Outsourcing is a company that provides solutions for SME's in need of assistance for their company. We offer services that are at par with the best there is on the web and we deliver great results. 4MX Outsourcing creates personalized strategies for each of our clients in order to maximize to increase their competitiveness in their line of business. The services that we provide are affordable and gives the best bang for your buck without compromising the services being rendered.
I am a professional who will take care of all your clerical needs, leaving you available to take care of your more important business needs. With over 10 years of office experience and a thorough knowledge of current technologies and practices in an office setting, I am prepared to handle all of your business needs from transcriptions to data entry and everything in between. All while providing the absolute best in customer service. I welcome the opportunity to earn your trust and deliver to you the best service in the industry!
I am seeking for opportunities to expand my experiences in Technical and Customer support service online. I have widen my expertise through Business process outsourcing (BPO) call centers for 5 years. My goal is to find a stable job online to render my services and commit myself in helping you achieve your goals with my skills. I can work with minimal supervision and available 40 hours a week. I am hard worker goal oriented person. I am looking forward applying these skills and render my service online.
I've been in the BPO industry for almost 7 years. I have handled several accounts, both inbound and outbound type of calls, done back office works and I was a Quality Analyst for almost a year. I have a wide experience in Telco Accounts for US and Australian customers. I have an experience as well in Appointment Setting. I'm flexible, can work with minimal supervision and delivers outcome of 110% to my superiors.
Business administration outsourcing services. Professional background: Law and marketing; Business Law and Economics (master studies). Languages: English, Spanish, Lithuanian (native).
New Dimensions is your one stop solution for Quality IT services be it your Web Development and/or Back office support needs. We are experts in web development services in PHP, HTML, CSS, Wordpress, etc. and back office support services from Data / Word Processign right down to Customer Support Services with proficiency in all major commercial applications.
I am a professional administrative service provider. I have months' of experience in providing administrative support. I am fully aware of the fact, that a good administrative support can help in decision making. Hence i take a good care of my job. I am hard worker, self motivated, time conscious person with good communication skills. I always try to maintain a quality in accomplishing my task. I have various skills that i want to prove. I believe if i get any opportunity to prove myself, i won't let my client down.
We are a group of online workers specializing in the field of Web Content, Web Design, Website Development, IT solutions, Articles and Press Release, Graphics Design, E-Book Design, Administrative Services (Data Encoding, Virtual Assistant, Transcription, Data Mining, Web Research, Search Engine Optimization, Logo Design, Email Marketing, Customer Service) and Total Project Management. We have over 5 years experience in providing quality services to clients and all of our members are expert in their chosen fields. Our company was established 2005 and have been servicing local clients in the Philippines. In the year 2009, we started accepting projects from the U.S, U.K and other countries. This year we are expanding our reach and hope to reach more clients both local and international. We Guarantee accurate and high quality work and we always meet our deadlines. We hope to work with you soon!
I worked from a BPO company as Senior Technical chat support / Account specialist for a well-known US based account, Cable/Internet/Phone services for 5 years. I am well knowledgeable with Advanced Internet and Phone Technical Troubleshooting, Billing Concerns, and General Service inquiries. I provide excellent customer service and high customer satisfaction. Self-starter, able to work on weekends, ability to multi-task, resourceful, can work under pressure; can work with any time zone, highly flexible. I am very dedicated when it comes to work and very hard working individual. Well versed with Microsoft Office programs, such as MS Excel, MS Outlook, MS PowerPoint and MS Word.
www.nsVirtualServices.ca IÂve been doing various office work for over 20 years, with the last 5 of these as a freelancer, therefore IÂve managed to accumulate a great deal of experiences. I have built a team that can handle virtually any task you choose to throw our way!
I am hardworking and goal oriented. Driven to achieve positive results and diligent to deliver quality work. Responsible and trustworthy. I can guarantee excellent service and open to all possibilities as well as options. aggressive when it come to work.
We have a dedicated teams for each specialization, with our support service you will get complete peace of mind, our support services are tailor made according to clients requirement. The services are available at pocket friendly price, we respect privacy and our company helps in keeping your data safe, we cater to varied needs of the client.
I've been working as a Customer Service and Technical Support Representative for some of the biggest Call Centers/BPO companies here in the Philippines. That said, I was able to learn about the different kinds of Customer Service approach in various fields such as financial, sales, and technical support. To name some of my Customer Service and Technical Support job experiences, I've worked as an Information Consultant for Equifax where I handled disputes and disclosures with regard to U.S. citizens' credit history. I've also worked as a Retail Banker for Washington Mutual, as a Ticketing and Reservations Officer for U.S. Airways and as a Technical Support Representative for Xbox and Dish Network. My most recent job was in a small BPO company where I worked as an Email Support Representative for Goodreads. I am a fast learner, a goal oriented and a very motivated person. I'm amenable to work on shifting work schedules. I can work at any time of the day.
With over 9 years of experience in Call Center industry handling both Outbound and Inbound calls. My expertise is in customer service handlingsupport calls, email management, web chat support, technical support, telemarketing and Client Care Support for various companies in the United States/United Kingdom and Australia. I am seeking for jobs that will maximize my management and customer service skills and deliver a high quality work.
Hi there. Thanks for viewing my profile. My name is Michell and I am living in the Philippines. I have extensive experience in a variety of tasks. I have over 8 years of experience, working in a call center as a Technical Support/Customer Service Representative for various accounts. I am a great communicator and conversationalist which enables me to relate to most customers and offer them the assistance that they need. I also have experience in data entry, internet research, solo ads management, social media management and article writing. KEY STRENGTHS: - ability to do repetitive tasks efficiently - have strong multi-tasking skills - internet and tech savvy - strong researching skills - high attention to detail - highly trainable - exceptional ability in learning new concepts - a diligent and passionate worker
My career started with IIHT (Indian Institute of Hardware Technology,Blore) as a Junior Faculty. I was coaching students on basics of Electronics and PC Hardware/Networking.I then joined Call Center which was Cli3L e Services Ltd (ITC Infotech group).I was a technical support representative there supporting SONY products like the laptops,desktops and into Email Support.Started with ITIL Service Management when joined IBM in 2004. I was novice to this but they trained me there in ITIL and got me certified. I am ITIL V2/V3 foundation certified now. Was into Incident/Problem Management and later was promoted as a Service Lead for the same service. As a service lead,i was handling a team of around 20 odd people and was more interacting with problem/incident/change teams of my service as well as others. I was also a bit into Compliance part.This was more of a Customer facing role which involved Monthly Service Reviews with the customers,being a part of the CAB (Change Advisory Board) calls,
I am excellent in Internet Marketing, Telemarketing, Customer Support, E mail handling, phone handling, data entry, data mining, online research, business writing and appointment setting. I have worked as call center agent from 2003-2006 and Virtual Assistant from 2006-present. I am proficient in microsoft word, excel, powerpoint and adobe. I know basic wordpress, google drive, drop box and linkedin. I am very passionate, hard working, well-organized and detail-oriented. I am honest, sincere, polite and very solemn in my commitments with my clients.
Over 3+ years Call&Answer Support Service has proved to be a reliable, customer oriented and responsible company with the well-deserved reputation in the online answering services market. Leading insurance companies, advertising and research agencies, content providers sounded with the voices of our colleagues. We were proud to help to handle customer services of Coffee Life, Roshen, Metro Cash&Carry Ukraine, Borjomi, Cosmo, FreshTel. The answer how we build relationship with our clients lies in the flexibility and willingness to work on their behalf where their goal becomes our mission to complete. We confine much attention strictly to the knowledge of our team of our operators, who regularly take part in seminars and trainings organized by leading consulting companies. Everybody is skilled at negotiating and handling stressful situations. Customers trust us and therefore can focus on their own business.
1. My main objective is to provide excellent service, with timely, accurate, and professional results. 2. Experienced professional with multiple skills looking for extra work. Very diligent, attentive to details, hard working and honest. 3. Intent to work with a dynamic and disciplined client. 4.Experience in handling the US based clients and work according to the US working hours. 5.Proficient in English language and ability to communicate effectively in a professional business manner 6.Excellent record of timely reply to the business correspondence on the various modes of communication. 7.Experience of planning the business events and conferences on a short notice. What I bring to the table is professionalism, accuracy and the ability to meet deadlines.
http://about.me/hellothisismarian Service Manager, Executive Recruiter, Self Starter and Leader. I understand urgency and I get things done in the most efficient manner with the best quality of work.
Experienced individual with over 12 years work experience with MNC's in UAE,OMAN, CANADA & INDIA. Self motivated, passionate professional with a huge background in the field of back office operations, administrative, HR, office support and customer service duties.
Business Abundance is solely focussed around making sure your customer's experience is 2nd to none.