P L Infotech ? BPO services is a fastest growing Business Process Outsourcing company providing unmatched, innovative and customized solutions to clients. We continuously work to help our client to meet their business goals by delivering services that simplify and streamline business process for operational excellence. Our service portfolio includes ? Lead Generation Data Mining Web Research Data Processing Data Conversion Data Entry E-Publishing Services Book Digitization Scanning Services Insurance Claim Processing Other Services
I am a CPA with over 25 years of experience. I am also a Quickbooks Certified Pro Advisor. I specialize in small business accounting as well as personal bookkeeping services. Whether you need help setting up your books for the first time or maintaining your records on a monthly basis, I can get the job done for you accurately and efficiently. I been doing telemarketinc and customer service campagns for the last 10 years,.
My main objective in creating, joining, and profiling my Elance account is to primarily take advantage of my current and working skill set and put it to productive, good use. I have been working with the call center industry since 2002. I have been part of both inbound and outbound campaigns that have covered sales and L1 and L2 support (customer service, technical, and accounts and billing). I have worked as part of administrative support for ID care access and auditing and I've worked with training and development as a trainer. I have experience in e-mail, chat, and phone support on the end-user and small business scale level. I also have oDesk experience: (https://www.odesk.com/users/~011c25a93b40346e4c0) Please do not hesitate to contact me (Gmail / Skype: marc.arcillas) if you are interested in having me join your team. Best, Marc
Reliable, keen attention to detail, works conscientiously with minimal or no supervision, follows instructions carefully, impressive typist, My typing speed is 70 wpm with 98% accuracy. I am experienced in handling general office duties and answering phones cordially and courteously. I have a professional, yet friendly, demeanor and I am a reliable, dedicated , and extremely hard-working employee.
Enterprising Business Professional Bring initiative, energy and commitment to the achievement of organizational objectives. Improved performance, enhanced communication and increased revenue for small to Fortune 500 companies across the US. Broad business experience includes support roles, professional and managerial positions in the areas of training, coaching, sales, marketing, customer service, communications and operations. Freelance Work ? Secured contract, employment and consulting opportunities with wide-ranging organizations including AT&T Mobility, Bank of America, Brand Activation Association, Cingular Wireless, Franklin Covey, ORC International, USTA - US Open Tennis, Customer Centric Selling & Solution Selling Sales Process. ? Proven ability to quickly ramp-up, adapt to various business initiatives, deliver targeted results through existing programs and collaborate with diverse teams to develop new approaches.
I have worked in real estate sales for 7 years. Involved in financials, marketing and administration. I have succesfully launched 3 websites: - High-end swimwear sales website - Personal Miami Real Estate website - Real Estate classifieds website for the Dominican Republic. I am not a developer, but I have been able to run a team of programmers to the extent of exactly what I want. Because of the Nature of my business, I am always in the lookout for new advertising trends, improving financials and technology. I know how to handle people, I'm extremely organized and love to get things done! I also have experience in Social Media, Customer Service, Data entry, business development and analysis.
Motivated and enthusiastic about developing good relations with clients. Also driven to develop my skills in teaching to come up with innovations that would benefit the company.
I'm an Italian accountant. I'm based in Sardinia and I have 20+ years experience in accounting and administration. I work as freelance accountant for companies and no-profit organizations.
I have solid background in customer service. I have supported top companies like Expedia.com, Hilton Worldwide and United Airlines in the past 6 years. I have been working as a remote agent for more than a year. I have a stable internet connection. I am a hardworking, highly-motivated and a very reliable person. I can work with minimal supervision and dedicate my time of being flexible and available at your service.
Customer Support for many years. Calls, Email support and Chat support is my main Job. I make my customer happy and contended. Being honest to my job, hard working, and make the job accurate is my best skill. I will make efforts to grasp the new conditions and terms in this field. It will help me to know the nature of the work. However, it will give me the idea about how to start my work. Moreover, I can observe the system. I can update my knowledge. This information will be useful for me to make my work easier. I will pursue this information in my day-to-day work.
I attended a call center seminar (Excel Asia Training & Development, Inc.) and got 3 months experience as a cell center agent for international customers (Ebay Account;Eperformax BPO & Contact Centers). I'm willing to work full time at home based as customer service agent. Knows how to handle irate customers, can do multi-tasking, can type 55 wpm, can work under pressure, has knowledge about Windows applications and Microsoft office applications like Words, Excel, Powerpoint, Publisher.
Im working in a BPO industry for almost 3 years now.I handling different accounts and handling escalations call coming from irate customer.
I hold an MPH. I have professional experience in customer relationship management, writing, administrative support and skills development.
In years of my working experiences in different industries,I learned that being hard-working is not the only key to a successful career.I believe that if you love your job, your job will love you. If one person enjoys what he is doing, it doesn't matter how many hours the job is, or how many customers or clients he will be talking to in a day, as long as he knows in his heart that only serving and helping others are the things that makes him happy,its worth it. That is me. Serving people and helping them with their needs is my priority. So, if I we're given the chance to work for your company, I assure you that you will be getting 100% customer satisfaction from me. And with that having said, more satisfactions, more customers! Good day!
High-performance professional with over 8 years experience in marketing, selling, managing, and optimizing IT services, technical solutions, and service delivery across a broad spectrum of industries. Skilled in all aspects of the business development cycle from strategic planning through marketing, prospecting, and needs analysis. Able to leverage extensive technical expertise and sector leadership background to determine client needs and solutions. Persistent and focused with interpersonal and relationship building skill.
Connected with Microsoft for two strong years specializing in customer satisfaction, complaints, sales, creating contracts for Microsoft Partners, and technical related concerns about softwares over the phone. Also worked for Hewlett-Packard for 5 solid years assisting customers on their computers/printers. My responsibilities included: answering presales and post-sales related queries, handling returns and cancellation, problem solving, customer retention, resolving customer complaints, and troubleshooting printers/computers through email and chat. Acted as an SME (Subject Matter Expert) for other agents and took supervisory chats and emails for those that needed urgent action and escalation. Currently working for clients on Odesk as an Email/Chat Specialist handling different products and supporting all types of customers. Windows XP, Vista, Windows 7, Office 2003, Office 2007, Salesforce, Desk.com, TOMI, Talisma, NGenera, Magento, Shopify, Zendesk, and Kayako Fusion.
Superior customer service and data entry skills. High speed internet, dedicated office space, phone line and Microsoft Office Professional. I am available for customer service, problem resolution, advocacy and general office administration work. I have over 10 years of experience in the third party logistics field including 5 years of experience in international trade dealing with complex customer issue resolution. I am currently working in the health insurance industry in the customer resolution department. My responsibilities include but are not limited to: *escalated callers *complex issue resolution *customer advocacy *claims processing *virtual customer service via chat I am a hard worker and will do what it takes to get the job done right.
I have been working in the BPO industry for 5 years and have handled different lines businesses from Customer Service, Technical Support to Administrative work or Back Office Jobs. With my experience, I believe that I can handle jobs in the same nature without difficulty. I can work with minimal supervision and as a fact I have been with my current company for 4 years. I can work full time or as needed. I have my own computer set-up at home and a very reliable internet connection. I am very excited and can start immediately. It has always been my personal goal to outperform in every job that I take.
Product Support Specialist and Lead technician with over 6 years of continual service to tier 1 and tier 2 customers. I have expertise in technical writing, process flow analysis, and data analysis.
I am very good with detail and very organized. I take pride in doing a great job and getting it done on time. I really enjoy writing. I have I have 19 years of customer service experience. I have many useful hobbies as well.
I have had a successful career in the planning, development and leadership of Customer Success organizations (encompassing consulting, support, education, customer success and renewals organizations) for companies specializing in diverse, high-performance technology solutions in both traditional on premises enterprise software as well as cloud based subscription SaaS software disciplines. I have in-depth experience building and running successful and profitable organizations with a passion for customer success. I am an expert in building strong working relationships with customers, colleagues, subordinates, management, teams, and business partners. If you are considering building out a customer success organization for your enterprise class on premises or cloud based software offering, I can offer everything from insight to detailed business plans as well as an extensive network of individuals to staff your team.
In brief, I have worked for call centers handling US and Australian clients, through voice, chat and e-mail support. Having worked with American and Australian customers, I have become confident with the English language both oral and written. I have very good listening skills and I am very keen on details. I have also developed excellent typing skills (50 wpm) and my technical expertise includes MS Office, Internet and Email.
To gain the position of a Customer Service Representative and utilize my experience and leadership skills towards providing best customer service and achieve the goals of the client. I have extensive experience for Inbound Sales also Screening job seekers for Careerbuilder.com.
I have seven years of experience in Customer Service, with five of those years being in the Management position. I have proficiently run a multi-million dollar store for Heartland Automoive Services. I am very familiar with strict deadlines and budgets, and I take great pride in my work.
My experience has required strong customer assessment skills with an in-depth approach to problem management. As you review my attached resume you will see that I have extensive experience as a customer support specialist in the banking services and other card services. I have proven myself to be a competent team player with the capacity to manage a number of diverse customer support functions. I do also have skills in graphic arts.
Customer Service Representative (E-mail, Chat and Phone) Data Encoder Administrative Staff
?Worked as a call center Supervisor/Team Lead/ direct AHT & Quality point of contact [POC] with daily operations which include monitoring, coaching and coverage as projects requires. ?Exceptional, interpersonal communication, reports and multi-tasking skills. Can actively pursue a team environment focusing on the project's high quality standards and high performance goals. ?Experienced in meeting and monitoring goals completing related reports. ?Can provide effective feedback, education, coaching and action plans. ?Exposed in team leadership with a flexible and dedicated work ethics. can provide positive, consistent, fair and committed leadership. ?Knowledgeable with occupancy, productivity & service level effect to the business. ?Conducted classes for University students about BPO programs.
I am an experienced Customer Service Representative/Collections Specialist/ Virtual Assistant/Email/Chat Support for almost 5 years and decided to work at home. I can work in flexible time since I have all the available schedule possible and has a reliable internet connection. I was in a 2 year career in collecting auto loans and payments. It was a very challenging job and needs a lot of patience to meet goals. I am 1 of the top collector in my time before the company was sold to Spanish bank and I also deal with angry customers and I manage to calm them down to listen on what i want to explain. I am very hardworking and can deal with different people with different culture and language. I easily make friendly relationship with the customer for them to understand why I am calling them. I specifically giving them information so that I can take control of the call and to finish the conversation with a satisfaction they need.
I have been working as a customer service representative for 5 years. In this time, I have been able to learn and grow my experience tenfold. I have been responsible for inbound/outbound calls, have won Quality Assurance awards and never fail any customer satisfaction surverys. Beyond this, I handled payments, processed new customers, and upsold products on a variety of account. I troubleshoot customer complaints and concerns, by fielding them to the appropriate supervisors and/or effectively solving their issues within my power. I have worked hard in the past year?s time, and have a lot to offer and it includes: fantastic communication skills, tireless dedication, and stellar problem solving skills. To find myself enjoying in what I am doing and I am happy to offer my services to employers who need it.
Worked for 8 years with British & American clients, recognized for loyalty & valuable contribution to the company, rewarded with a trip to Cardiff & London, UK, for providing excellent service, Employee of the Month in 2009, 2010, & 2011, top 5% of the call center for 5 consecutive quarters, completed development programs, was annual dean's lister for 2 consecutive years, have a bachelor's degree in business, maj. in management of financial institutions. In Quality Assurance, we assess the customer's experience & accuracy of data, efficiently monitor calls, provide feedback, accurate evaluations, multi-task, quickly respond to emails, create excellence reports, coach agents, take calls & transfers, floor-walk, render overtime, achieve productivity targets, coordinate with & support operations, respect confidentiality & handle sensitive information. In Customer Service, we manage inbound calls, provide directory assistance, HR solutions...
To utilize my experience in every industry where I may contribute to the growth of the company and its operations. My main objective is to provide good and quality service, with accurate, and professional results to my employers. The jobs most suited for my skills are in the fields of data entry, research, sales,email handling,phone support and email marketing,advertisement etc. I am willing to extend my expertise in the above mentioned fields at a very reasonable rate... I am willing to commit any projects related to my expertise and do it with excellence. Hope you will give me the opportunity to prove myself to you.
My strength is the ability to understand the needs of my customers and deliver results. I have excellent time management skills and good creative thinking abilities. If you're looking for quality, professionally written content without having to pay professional rates then you've chosen the right person for it. Whether you need help with essays, articles, product knowledge documentation I can do it. My goal is to finish the project the way you envisioned...
Strongly committed with extensive exposure in leading cross-functional group in delivering excellent outputs relevant to the organization. I work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction.
I am currently working part-time for a major hotel/inn chain. I worked full-time for 24 years, first as executive assistant, and for the past 10 years as Director of Sales. I am currently looking to find a second job working at home.
Looking for a bright and positive future. Having been in the Customer Service field for several years now has given me the desire to give the best experience possible to anyone, employer, or customer, that crosses my path.
Kenyan Lady, with over 8yrs experience in customer service. has worked for The RC Doha as Guest relations officer, Airtel Kenya_ customer care executive and Amiran Communication- Personal assistant to GM & MD
hardworking, open minded. Flexible and co-operative. Able to work with minimal supervision. Willingness to learn and explore new ideas.
-Maintain an excellent customer rate with virtually zero comebacks, interface professionally and communicate easily with, known for integrity and honesty in all customer decision making. -can type 40-60 words per minute -may read completed forms, such as application forms, work orders, job reports, purchase orders, questionnaires, client admission forms and time sheets, to assess the data for meaning and accuracy and enter it in the computer. -may read computerized records to track invoices by information, such as account, vendor and invoice numbers. -may complete work orders, noting site locations, delivery instructions, security information and delivery times. may communicate with suppliers about incoming and outgoing data. receive clarification and direction from supervisors. -proper speaking skills, good grammar and the ability to choose the right mode of speaking for the person on the other end of the line or across the counter. -and good understanding of guidelines
Ten plus years experience working in non-profit and for-profit community service agencies, excellent customer service skills, call center experience and great communication skills. Knowledge of Microsoft Office 2010.
I have worked with one of the top BPO company in the Philippines for 7 years. I was designated into several different programs and has an ample experience with Customer Service, managing people and has knowledge with regard to tools and basic systems. I can deliver good results on a timely manner. I am a multi-tasker and I am trained to work under pressure. OUTBOUNDERS.COM (October 2012- ) Project Launch Coordinator ? Spearhead hiring to training, client relations, sales and operations management. Consistent client satisfaction with services provided by the company has been the most remarkable achievement
Hi, I am new to this on line industry but I am certainly experienced and excellent in jobs that requires me to wear many hats. From warehousing of goods to handling orders of the customers to delivering the goods to them... From data entry to the intricacies of forecasting.. From simple customer needs to complex ones... I've been a simple operator and worked myself up to being a supervisor. I will be willing to take on any part time job that will let me earn and grow at the same time. Thank you. I'll be looking forward to be working with you.
Over the past 12 years, I have established myself as a much needed asset for any person or business needing to Understand and Answer 3 Critical Questions: 'who it is', 'where it is' and 'where it wants to be'. Since ALL need answers, 100% of my education, experience, and time is dedicated to it. 1. Who Are You?: Understand everything you do better than your competition for your customers. Your widget, your order process, your sales, systems, tools and how you tie it all together Better Than All the Rest. 2. Where Are You?: I was once told that unless you know where you are, a road map won't help you. How well are you performing for your customers? This can be understood via customer feedback, surveys, performance metrics & Benchmarking. 3. Where Are You Going Next? Since we don't have a crystal ball, where you are going is determined by who you are and, more importantly, where you are. you can then work towards being as successful as you want to be. Let's Work Together
I am the sole owner and operator of Budget Bookkeeping, LLC based out of Pennsylvania. I am also currently in the financial industry and have 10 years of experience in just about all things finance: Bookkeeping, AP/AR, Data Entry, Payroll, you name it! I have an Associate's Degree in Computer Systems and a Bachelor's Degree in Accountancy from Villanova University. Don't get overwhelmed with paperwork - let me help you! I treat every single client like they are my ONLY client! Thanks for reading..... Joe Budget Bookkeeping, LLC
motivated, self starter, team leader, always looking for newer ways to perform tasks quickly before time. I like to explore newer possibilities in depth, strive to stay ahead of others whether it might just be a freindly game of squash. I am good at leading pupils towards a common goal, motivating them to achieve more than expected( that was my main job at the recent company which secured successive months of achieving targets consistently and reap the outcome efficiently). Years in and out providing orientations, trainings in my marketing career makes me feel good that audience looks and relies on me to provide the best of what I have acquired. Nevertheless I have been able to cultivate skills to devise strategies to continuously look for methods to reduce costs, improvise and peruse plans to enhance productivity and performance.
Was operations manager of marketing and customer support team of the company I used to work for. Provides training in marketing and customer support.Previously co-owned and operated eSupport-Services, Inc., a customer contact center based in Manila, Philippines.
data entry customer service typing
Hi there! You can call me Ken for short. I've been looking for a job which positively fit well with my education, experience and career interests.I am confident that I can be an effective member of your team. Experience has taught me how to build strong relationships with all departments at an organization. I've concluded that good and integral qualities of my nature are positive attitude, thoughtfulness for other people, and cheerfulness. While my unconcerned attitude to life can be considered as my drawback.
I have a 5 years experience at JP Morgan Chase Bank Mortgage Account Collection Department.I am a full-time freelance, strongly motivated and devoted, able to establish good working relationships with a range of people.I am willing to be train to learn more.
Licensed P&C Insurance customer service rep/agent for the past 8+ years. Moved out of state due to active duty husband's transfer via Army and looking for work that can be done out of my home. Excellent customer service skills; high level of confidentiality and attention to detail. Superior problem solving skills.
I have been working as a Technical Support in 2 different companies.I believe I have the necessary experience to equip me in providing quality Customer Support and Assistance. I was able to serve customers by providing product and service information; resolving product and service problems on different campaigns that I had the pleasure to work with. You can check my voice recording and my profile in http://outbounders.com/agent_profile?ap=A4172F4137I4193N4179
Trust and honesty are the best policies that I learned. All the jobs that I've been through are all showing good customer relations to clients and how to serve them with all your best. I can work with minimum supervision and submit all your tasks on time.
I have an experience being a Customer Sales Professional in one of the call center company here in the Philippines. It is a telecommunications account based in United States. I worked their for 1 year and 6 months.
I have been in the call center industry for almost 9 years now and able to develop a strong competency on my customer satisfaction/administrative/organizational skills. I am seeking opportunities as a part time employee and is confident that I would be able to achieve the same performance I delivered through all these years in the operations as an independent contractor.
I am an expert in providing Customer Service and Virtual Assistance who always work to prove the loyalty, flexibility and professionalism. 360 degree of close commitment to quality make me different from the others in the market. I am a quick learner and good listener, multitask lover. doing challenging work is my passion and clients positive feedback is my motivation.I work with complete responsibility to put a significant contributions to the continued success of my respected client.
I strive to exceed customer/employer expectations by delivering second-to-none service. Maintain customer centricity in all initiatives and interactions,always putting the customer first. Also a professional in activities of daily living as a Certified Nursing assistant
I studied Bachelor of Science in Commerce, specializing in marketing. And I had worked as a Costumer Service Representative for a healthcare and flower company in the United States. I am excellent in accessing MS Word, Powerpoint and Excel. I also can type fast , can also pay attention to details and work with minimal supervision.
For the past 2 years, I was able to survived in a BPO industry. My first call center experience was a US Account, Virgin Mobile Account. I processed orders and help the customers to activate their mobile phones. After 7 months, I was promoted as an Account Verifier. My second company was in Stellar Philippines. I help the passengers to book their flights and answer their queries. After 5 months I was promoted to Escalations Department/Back Office as a Customer Care Specialist. We are the highest point of escalation. We respond them by doing outbound calls and thru E-mail( business writing ).
I am backed up by 6 strong years of experience in Customer Service and Outsourcing Industry--over four years in doing inbound and outbound calling for customer service, telemarketing and technical support. I also worked in Quality that is why I put a lot of importance in putting a lot of it in the works that I do. I was a chat support agent for two years. Very flexible, aggressive, reliable and can work with very minimal supervision. I am open to engaging into any kind of job that would fit my qualification and a guarantee is given that you will receive very desirable and high quality output and results.
I have been working as the IT Analyst, Chat Support, E-mail Handling since the last 7 years. I have done many different roles in companies to work on different roles such as Order Taking, Chat Support, E-mail Handling, Data Entry, Lead Generation. In Short, I can be of complete support for your office work in any case ( From Data Entry till the end ).
I am seeking employment with a well-established, yet growing company where I can showcase my qualified skills as a customer service representative by providing fast, friendly, efficient and courteous service. I have over 10 years of experience working with people of all ages, races/nationalities, genders and religions. I have worked in retail, childcare, collections and administrative offices. These positions helped mold me into what I believe is a well rounded and humble employee. I have the drive to succeed! I have patience, respect, and I am a fast learner. I believe in learning all that I can, so that I can be knowledgeable of company policies, product, and history. My smile will be heard by every client/customer who hears my voice and seen by clients/customers I serve in person.
I have been working as a professional virtual assistance focusing mainly on general office tasks, call handling, data entry, spreadsheet and research for some foreign clients. I am currently an online ESL teacher for Japanese and Korean students. I am a nursing graduate and I am well rounded in terms of medical content writing. I love working which results to efficient results.
You're company can leverage on my excellent customer handling skills and professionalism. I'm a fast learner and I'm always eager to learn new skills that I can add to my career experience. I've been in the BPO industry for almost 5 years and I've handled both voice and non voice top US accounts.
I have recently completed a course in customer service with computer skills. I am a willing and descipline person who follows order well and make sure that what ever I do, I do to the best of my ability and I will be an asset to your company as I am a fast learner.
Having been raised in a family-owned small business, I was taught from the ground up basics in marketing, customer service and sales. I know what it takes to keep a business running, and willing to commit to tasks of any size to assist. With my training in education, I am able to express what you want in terms that are organized and user friendly, while sensitive to user's taste, and keenly aware of future problems that may arise.
I am passionate about proofreading, editing, writing, and research. As a professional freelancer my goal is to give 110% to your project. I have a wide variety of life, career, and education experience; including customer relations, administrative, non-profit, real estate, and finance. I love a challenge and no job is to big or small. I am dedicated to excellence in everything I do and look forward to working with you!
I'm a communication and building relations with customers expert. Also, I translate different type of texts both from English to Polish and Polish to English. I'm more than familiar with game industry since I work for Alpaca Adventures Lte. and I'm a PR and Project Assistant in GameDevMovie.pl (a movie about Polish game industry). You can also check my company's member account: http://mizard.elance.com which is more extended than the freelancer's one. I'll be happy to work with you :)
I want to utilize my expertise in providing excellent customer service. To be able to perform different jobs, to meet the qualifications and criteria of my employer/s. To be able to use my abilities to manage multiple tasks simultaneously, process a high volume of detailed work in a short time frame and to follow through on work assignments with limited supervision.
I've been working in a call center for more than 11 years and I've been working in an Australian account for 3 years now. Handling customer?s who has so many questions regarding their account, complaining about how they are being charge and not to mention doing some up-selling at times is my edge among other applicants for I know i can handle people well. Working on one of Australia?s largest telecommunication company is not easy to do. If I have to further escalate the matter I will not hesitate to do it just to meet the customer?s satisfaction. And to add on that, I was able to handle financial account for 8 years. I had a chance to deal and handle stock holders and shareholders of top companies in the USA who wants to know what the status of their stocks in the market is. In addition, confident, awesome salesperson, flexible, adaptable, versatile, organized, fast learner, a people person and fantastic communicator.
Customer Support/Project Manager/Consultant/Quality Control/Data Entry
Looking for bilingual jobs, translation, proof reading, Spanish totoring by Skype and bilingual customer service. Fluent in two languages, verbal and written, English-Spanish. English-Spanish interpretation and English to Spanish translation experience. Experience with customer service over the phone, and community outreach. Computer (Microsoft applications), e-mail, and phone knowledge. Exceptional interpersonal skills.
10+ years experience in Customer Service, Sales, Administrative Support and Office Management in various capacities. I've been self-employed, so I am very self motivated and frequently take initiative in things. My best project is one that I am give guidelines and a timeline for, then let loose. I particularly enjoy creative projects based around the arts. I also enjoy talking with the public, and build a good rapport to form a solid client base with customers and businesses. I look forward to working with you on your administrative or sales project!
I worked for BPO companies for almost 4 years now. I Started working at Sykes Asia BPO Company as Inbound Sales Representative for about 1 year and 3 months which is with the Hotels.com- Hotel Reservation Account. I also joined Aegis People Support BPO Company as Executive Sales Representative for about 1 year and 3 months which is with Expedia.com -Travel and Hospitality Account.My 3rd BPO Company that I joined is with Teleperformance as Chat Sales/Customer Service Subject Matter Expert for about 10 months which is with Jetstar Flight Reservations -Australlian Account. Lastly I worked for Expert Global Solutions as Tier 2 Technical Support for Smartphones like Android ,Blackberry and Windows phones.
My objective is to work extremely hard and diligently. I have a great eye for detail and am a problem solver at mind. I have excellent customer service skills and people skills as well.
My career has led me to specialize increasingly in the management of complex multi-cultural projects and their staffs at international levels. I have experience in hospitality where I had worked in a five-star hotel for five years and exposed my capability through various sections in Front Office Department. I have been working in the listed BPO Company in Malaysia, specialized in Call Center Industry. My work has given me chances to broaden my knowledge and extended my capability to be expert in Call Center Knowledge, Skills and Management. I have also experience in teaching and training where I had taught English for Speaker of English as Second Language in Vietnam for three years. In addition, I had conducted Product and Service Trainings for multi-staff levels Care Service Centers. My own cosmopolitan background and multi-cultural adaptability, together with the excellent command of English have enhanced my ability in handling negotiations, complaints, and workplace conflicts.
I am currently working as a call center agent and a UK account. I love customer services specially when I'm able to help people's concerns and I'm looking for a challenging career opportunity which would help me to utilize my academic background to assist me to gain experience, employ my excellent interpersonal skills, and enable me to make positive contribution.
? A total of more than 7 years of experience involves 2 years of Quality and Process Improvement in Service industry. ? Domains worked for; Credit cards, Quality and Relationship management. ? Extensive experience in Process Improvement, Process Alignment and setting up of Quality Process. ? Wide exposure of Contact center management, while working with world?s leading brands. ? Experienced in Processes enforcement and implementation of best practices. ? Proven ability to drive results and process improvements. ? Strong communication, presentation and interaction skills with multiple levels across the organization. ? Strong understanding of metrics and business environment
I've been working in a call center company for 5 years handling telephone calls from clients who are asking for assistance with regards to the products and services acquired from the company.
I have a number of years experience working in customer service which includes two years spent working as a Sales Executive for the major Television broadcaster, ITV in the UK. I am very computer literate and am competent with most computer software. I have worked in a number of roles from Data entry and administrative support to advertising and research. I am hard working and an enthusiastic learner, always eager to take on a new challenge. I have taken a year out to do some traveling and visit family. I am now living in Canada and eager to get back in to work.
I have been working in Customer/Technical Support for the last 4 years and i would like to expand and work online. I am an efficient typist and feel that data entry would come easy to me. I have my Associates in Computer Networking from ITT. If you choose me you will get high quality work for the best price.
I am dedicated and drive in helping you and your company succeed to .the next level within your industry! I will work long and hard to make sure you are completely satisfied with my services. Give my company, Level 8 Management a call today!
VMR Strategic Solutions is a service company, specializing in customized business solutions. We recognize no one solution fits all. Over 20 years experience working with the military, government, and private sectors. Our mission is to provide total customer satisfaction with innovative, accurate, and quality work that is completed on time and within budget.
My objective is to provide 100% accurate service to my client and give client full satisfaction. I am hard worker, honest and very dedicate to my job. I always respect the deadline. So my aim is to deliver a good job in less estimated time. I want to build my career with ELANCE freelancing site. I always ready to do your job with great confidence. I always try my best to produce high quality work for my clients
I feel confident to present my service to efficiently complete the required task. I am prepared to work long hours, improvise if working conditions require it and perform well under pressure.
My name is Jasna and I am an expert in the field of working with clients, especially in sectors such as tourism and service industries.
I have been in the call center industry since 2006 with the following companies and had been one of their top agents... 2 years - Dell Technical Support Representative Level 3 2 years - Wachovia Customer Service 2+ years - 360Training.com Sales Representative Serve God and not men and I assure you everything that you do prospers.
I have been working in a call center industry for almost 8 years. I have experienced handling financial account, travel account, back office and customer service. I am proficient in English communication, excellent computer skills and above all, I maintain a wholesome and professional relationship with the client. I am a Management Accounting graduate and has a degree in Secondary Education as well. I am very efficient, can work on deadlines without supervision. My goal is to develop more my skills and knowledge in computer processing, building good relationship, and help achieve company's goals. Your success is my greatest achievement.
I am results-oriented and effective worker. I always give my best effort to my work. My experience as a customer service representative for more than 3 years let me know what level of service customers need. So expect, excellent quality service
I have a wealth of knowledge in Accounting and customer service with over 17 years of experience. I am a very dedicated and responsible person, I am detail oriented and deadline driven.
Hello, My name Is Cam and I have a plethora of talents and gifts to offer potential companies and employers. I have several years experience in sales, communications, public relations, technology and service jobs which have provided me with priceless tranferable skills. I also have training in artistic and media programs as well which allow me to inact a creative and innovative edge to any job I take on.
10 years experienced and highly trained IT support professional looking for a home-base position in a company which needs and values quality customer service and system maintenance. I also have 3 years experienced in Auto Cad Drafting designed in 2D drawings for cable company like Timewarner Cable and Adelphia Communication.
Multi-skilled professional with sound background and proven track record in management, administration and organisational set-up and development. This embraces recruiting, budgeting,planning, training, capacity building and project management in various international organizations.
Been able to work at one of the largest airline company in the Philippines for two years. I was able to attend ideal customer journey workshops. I was also trained on how to deal with inconvenient passengers, and how to handle difficult people. Also, I've been part of the baggage handling department, which made me flexible on customer relations at the same time handling paper works. Aside from this career, I am also a part of our local church as the Pastor's secretary. One of my tasks is to remind her of her schedules, upcoming speaking engagements etc. I am also responsible of program proper; handling events or events managements whenever there would be programs at church. I also do hosting for these events and sometimes doing it so on my debuts, parties, family reunions and the like. Some of my computer related skills are the knowledge about Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Adobe PageMaker and excellent typing skills.
I am a solo practitioner who has worked as a Transcriptionist for the past 14 years. In this capacity I have worked in both the legal and civil arenas, with great success. In addition, I have served as the Administrator for a 300+ employee organization; whereby I was scheduling employees to cover 16 different areas 52 weeks per year. Quality and professionalism are my mantra and I look forward to working with you and creating a lasting relationship.
I have worked in the contact center industry for five years. Through my work experience, I have learned to deal with customers in all walks of life. I learned to satisfy customers without losing my integrity. Most of all, it taught me how to be flexible in dealing with people with different cultural backgrounds.
I am willing to join an interactive organization that offers me a constructive workplace for communicating and interacting with customers and people.
I am a service oriented person and very willing to do any kind of task in a given time. Industrious and easy to learn. I am eager to help and be part of your success. I value quality work.
Seeking an Administrative position where I can work in my home office and use skills I have acquired through the years. I have over 20 years of data entry, billing, customer service, accounts receivable and supervisory experience in Office positions. I also have worked in Medical Billing for Physicians including ICD9 and CPT4 Coding and Data Entry to ensure proper reimbursement. I have over 8 years experience as a Real Estate Broker in Florida where I managed my own office and trained the agents I hired. I became a Certified Property Manager to allow the option of managing property in the area. I have also built and managed web pages online. I am very familiar with Word, Excel and Microsoft Outlook.
I have several years of experience in customer support, through both phone and email. I have worked in the US recruitment department for a local company, specializing in corp-corp contract jobs. In addition, I worked for Microsoft, as a Windows technical support executive. I am currently employed as a customer relations manager for a US based organization, overseeing email support. Cumulatively, I have 4 years experience working offshore, in a variety of different roles and responsibilities.
Looking for a friendly, dynamic employer that is wishing for an employee that is dependable, reliable, and efficient in many areas. I have experience in MS Word, MS Excel, Customer Service. I am also continuing my education during my free time to better assist my employers.
I have a strong background in research, administration and customer service. I also have a very strong base in the sciences. I offer a plethora of skills. I believe that I would be an asset to any employer as I am patient, dedicated, and diligent.