I'm capable to translate and understand texts in the source language and to render them correctly in the target language, using a style and register appropriate to the purpose of the text, to research topics and terminology quickly and efficiently And I'm an experienced customer service professional who is a confident communicator across multiple levels and who always put the customers first. A motivated, resilient and compellingly persuasive individual who loves nothing more than helping customers resolve their problems or find things that they want.
Thank you for taking time viewing my profile. I have been in a customer service industry for 6 years - the last 2 years spent in a supervisory level in which where I acquire an exceptional telephone skills and the ability to be the main contact person for staff and customers. I am well versed in identifying customerÂs needs and able to offer solutions quickly ensuring the compliance to the companyÂs standards. I am an expert in using companyÂs database software for data entry purposes and in order to provide best solution for customers. In addition, I do have an administrative ability offering excellent communication and computer skills. Meets deadlines and works with a high level of efficiency. I am committed to provide an outstanding service having the ability that I possess and equipment at home that I can use a medium towards my clients.
A BPO professional with experience in customer service (inbound phone support, outbound, live chat), web research, data entry, and appointment setting. I have been in the industry for 5 years now.
I can easily do every job with the best of my ability because I am the best there is. I was a Technical Support and Customer Service handling a Verizon Online Customers.
:Nicole Evans is a front-runner in the evolving Customer Service industry with nearly 16 years of hands-on experience working in areas ranging from Healthcare, Education to Human Resources. Responsible and leading with integrity, Nicole is driven to deliver results and positively impact any organization. I am looking to work from home, I want to be able to work forty hours a week, Monday thru Saturday. I am flexible, I can start work as early as 7 am until 6 pm. I am looking for something long term.
I have been in the call center industry for almost 5 years total, providing quality customer service to our customers. I have been awarded top quality agent 5 months consecutively...I am committed to the task given. I can work under minimum supervision.
Graduate of Bachelor of Science in Computer Engineering & Bachelor of Science in Nursing. I am a client oriented VA and aimed to provide efficient services to clients which consist good value and quality work. To include: a) reliable data entry; online research, b) administrative support, c) customer support, and d) quality transcription. I already have lots of work experiences and is focused to prove my capabilities and get positive feedbacks by delivering work professionally within required time frame. Looking forward to be part of your workforce. I am available and can be reached 24/7 (MagicJack : --).
Hi! My name is Melanie. I am new to E-lance. In my resume you will find that I have spent many years in customer service. I have been so successful in that area because I cater to what people need. Any job I take on I make sure my client or customer is more then satisfied. I take pride in any job I do.
You should hire me because I am hard working, analytical, able to work under pressure. I am not only submitting projects before deadline but I do it with excellence. The following are my job experiences: 1. Customer Service Representative for Sprint and Charter Cable (May 2007 to December 2010) 2. Amazon.com E-mail and Chat Support (October 2010 to December 2014) I have acquired excellent skills in Customer Service from these job experiences.
Have worked full time for two of the largest call center in my country, specializing technical and customer service field.
I have a great well-rounded skill set from working in multiple job roles in large corporations and small businesses. I have expert experience in complaint management, and customer service from a large financial institution. I also have extensive marketing and office administration experience from small businesses I have worked with in the past.
I've had years of experience working for clients in the US and Australia as a phone-based Customer Service Representative and Technical Support Specialist, which constantly honed my skills in communication, organization and multitasking. My job required me to be computer and internet-savvy, not to mention learning new computer programs or tools every now and then. The accounts that I've handled ranged from simple customer service tasks (debit card activation/ sales/ features and benefits education etc.) to more complex ones such as fixing internet, television or phone service or sometimes, all of them at the same time. Handling customer complaints/ irate customers was also an everyday thing but what makes me different is I always personalize my service. Aside from resolving their issues, I take more value on how I was able to make my customer happy, no matter how long or tedious it can be.
I have a sound Call Center Experience and I feel that my knowledge and skills will be beneficial to your company if ever hired. I have always been a compliant Customer Service Specialist particularly with the retention department and I do my best when it comes to my job. I have learned to love what I do and my first priority is to deliver well and make my customers happy and satisfied. This, in turn, gives me a different kind of self-fulfillment. I am so excited and I am willing to be a part of your business and would put in my best for the benefit of the company. I am ready to be hired by you and get the job done.
"World Class Customer Service and Satisfaction Guaranteed" - this is what your company can lean on to as I have 8 years of combined expertise in Customer Service , VA, Real Estate and Admin Support. Virtual Assistant for Real Estate Investors in the states of Georgia,Colorado,Texas,Virginia, and California with over 2 years of working. I have experience with a wide range of data mining,Excel, Google Drive, editing,proofreading and medical transcription through working experiences and full-time employment. Combine this with a solid understanding of internet marketing and you have an unstoppable force of online growth. I can guarantee you that I have great knowledge with many tasks involving with Real Estate account, so you donÂt have to waste time training or teaching me a lot of things. With my help, you can feel secure that you can spend your time on your business without any fear.
I have years of experience in customer service administrative duties. I am a reliable, organised and hard working person. I am a proficient user of many Microsoft packages including; Word, Excel, PowerPoint and Outlook. In April I completed the course; Excel 2007/10 Â Core Level 2. I found this course very useful as it not only brushed up my Excel knowledge but I learnt new Excel skills. I am currently undertaking my CIPD Level 3 Certificate in Human Resource Practice in order to gain the fundamental knowledge required to work efficiently in HR.
I bring you a myriad of customer service and investigational work. I have experience in the health care industry in benefit interpretation, claims processing, appeals and have worked within provider relations and member services. As an animal control officer, humane law investigator and animal care manager, I have experience with direct care of animals, marketing for adoption along with customer service, evaluatiing animals and working within the statutes and ordinances of animal laws. I am experienced in social media and have written for several publications.
I am 42 years old with a Bsc Degree in Management Studies, i am currently employed from Monday to Friday 8:30am to 5Pm, therefore i am able to work afternoons and on weekends. I have previous experience in Accounts Receivables and Fixed asset Management as well as Housing Mortgage Delinquency Officer. I am currently working as loans officer for past 4 years. I am hard working discipline, committed and of highest integrity, play football and visit the gym
I first worked in a multinational semiconductor company in the Philippines and Taiwan but later I transitioned to BPO. I worked in a call center for almost 5 years and the best skills that I learned are good customer service, communication and problem solving. I believe that every moment is an opportunity so I attended trainings to be more efficient customer service representative. I am patient, passionate in my work, a team player and hard working.
I have been doing some form of customer service for more than 10 years. Most of the service was provided in an office setting by face to face encounters, phone, and email.
"COMMITTED TO CUSTOMER SERVICE EXCELLENCE" Highly motivated and multi skilled individual that is energetic by nature, objective, team focussed and result oriented. Keen sense of thoroughness, accuracy and eye for detail. Friendly, helpful and courteous manner. Determined to succeed, able to easily adapt to new environments and committed to ongoing professional development and training. Ability to remain calm during busy or demanding situations. Excellent work habits and high work ethics.
I have worked in the Call Center Industry here in the Philippines for over seven years. Two years as Customer Service Representative and more than four years as Quality Assurance Specialist. I am currently doing home based data entry, research, PA /VA works on a per project basis. I have also worked as Executive Assistant to foreign nationals, Administrative Assistant, Human Resource and Marketing in different companies and I always maintain a gracious and professional manner when communicating with people, including customers and staff. *Type 60 words per minute
Bachelors degree in Business Administration. I also have a minor in Human Resource Mgmt. I have 7 yrs experience working in the HR/Administrative field.
I have been a Customer Service Representative all of my adult life. This is not a wait-for-a-better-opportunity job for me -- I consider online employment as a career. I have never been rejected on any Call Centers I have applied to when I was still looking to be hired in corporate offices. My training in the American Culture, Accent and Geography is superb. I read a lot-- books, magazines, newspapers, comic books, give away flyers, the back of shampoo sachets. I am smart, and can think out of the box. I can follow instructions to the T, but will apply good judgment when needed. I have been used to working with minimum supervision and can show quality work. I have high speed internet connection with back up, a power generator in case of power outage, professional headset, and web video. Camping with my daughter is my favorite thing to do. I love reading and visiting museums, too. I have several referrals from past US employers.
September 2011- December 2011 Sales Representative Sycore Business Solutions Corp. F. Torres St cor. Jacinto Ext. Davao City December 2011- February 2012 Customer Service Representative Sutherland Global Services IT Bldg, Quirino Ave. Davao City March 26,2012- March 02,2013 Technical Support Representative AT&T U-VERSE VXI Global Inc. 2nd fl. Robinson Cybergate, JP Laurel., Davao City
Over 20 years in customer service and the opportunity to return to school to complete my degree have led me to this spot. I have experience in web based and telephone remote support for software and hardware, as well as excellent customer service and communication. My writing has been varied, from web writing to instructive manual writing to creative writing. My technical skills include simple computer support, software and hardware installation, and support specific to in house products for various employers. In my most recent employment, I was instrumental in the launch of an internet banking product for a small, local bank in my area where I handled both back end support and front end customer side support. I have been successful in many roles in office settings, including management of departments, front line customer service, and activities requiring organization such as scheduling and ordering. I look forward to talking with you about how I can help you fill your work needs
With more than 8 combined years in many areas of the customer service and administrative support industries, I feel well equipped to handle any challenge that may come my way. As a solutions oriented attitude, I am able to relate to customers, making them feel comfortable and to address any concerns with the appropriate solution for all parties involved. I am known for my dedication, superior work ethics, attention to detail and excellence in customer care. I wish to find home-based work that lets me use my writing skills. I have 5 years of experience in online customer service (Chat & email support). I have a strong command of the English language and can convey thoughts clearly in writing.
Over 6 years as a remote CSR for a VOIP services company located in the U.S. have given me the chance to gain experience in many more areas than just customer service (including, but not limited to billing, collections, audits, installs, training new employees,management, as well as working directly with the president of the company on a daily basis). -graduated from Computer Science High school in 2001 -graduated from the Faculty of Philology( Romanian- English) in 2005 -worked as an English teacher for 3 years I am a very organized, hardworking, responsible and dependable individual who learns new things easily and is very trainable.
An astute, results-oriented leader with proven success of over 18 years in Process Management, System Implementation, Credit Administration, Operations Management, Quality Management, Customer Relationship Management & Team Management. Proficient at managing & leading teams for running successful process operations & experience of developing procedures, service standards for business excellence A thorough professional with a proactive attitude, capable of thinking in and out of the box, generating new design solutions and ideas Possess excellent interpersonal, communication and organizational skills with proven abilities in team management, customer relationship management and planning
I have over ten years experience working for various companies from my home office providing a multitude of skills ranging from general customer service, sales, telemarketing, fundraising, administrative and tier 1 technical support, email correspondence and quality assurance. Outside of the home I have completed a Bachelor of General Studies (in Human Services) from the University of Connecticut, where many of my courses focused on communication and psychology as well as technology and web design and law. I am currently seeking to return to the workforce in a position that both challenges me and also utilizes my skills and education. I will be looking to advance from any starting position and will provide the best services and highest level of dedication possible.
I have more than 7 years call center experience (sales, customer service and design support). During those years, I learned to deal with irate customers, work under extensive pressure, and handle major customer complaints. With my strong work ethic, I can assure you that I will provide excellence, effectiveness, fast and solid work.
For several years, I have worked for a number of Business Process Outsourcing companies, primarily in the field of Customer service. During that time, IÂve had viable opportunity to develop my multitasking skills and be detail-oriented. were I'm efficient and highly organized. This enables me to be as productive as possible on the job. I pay attention to all the details, and like to be sure that everything is just right. I have extensive work experience on the following: - customer service - data entry - order processing - eBay listing/writing
I have very good analytical skills, goal oriented, attention to detail and can work without supervision. These abilities have been developed through my experience in working as an escalation specialists for Singapore postal service, as a technical support representative for a leading computer company and as a customer service representative for a prepaid debit card company in the US.
I am a self-motivated individual with a passion for Customer Service. My objective is to create a lasting positive impression for my client and customers. Most of my experience were gained as a Customer Service Executive for a printer MNC in which I managed service providers on a daily basis while handling escalated calls from our Call Centre and Field Service Engineers to ensure that service level agreement is met on a daily basis. I have conducted product orientation and handled escalated calls via phone, chat, email and by visiting customers onsite. I have initiated and implemented processes to improve our level of customer service and managed our repair center for them to qualify according to our OEM partner's audit requirements. I assure you that I can meet all of the challenges that may be encountered in providing the best customer service experience.
Over the last 5 years i work as customer service specialist , account receivable or collections for BPO companies catering major telecommunications companies in United States and Canada , providing quality and assurance if service and 100% satisfaction to our clients. This skills that i have will improve the quality of the service of your companies and generates revenue.
Hi. I have been working in the BPO industry for over 4 years now. . I should be considered because i am good and i fit for the position. I work hard and I am enthusiastic, because I believe that it will be aspects for growth strategy. I am passionate and eager, because i know that these traits are sort of boosters that will result to a great work. And great work will lead me and the company to excellence.
I am a two years experienced customer service in a telecommunication company . It helps me develop to communicate people , handle things simultaneously and building a rapor to customer in a good business way. Designy is my othe
I am a dedicated costumer service representative. With data entry and computer administrative skills. 12 years experience. Client's satisfaction will be my utmost priority. I'm focus, motivated, persistent, resilient, patient, goal oriented, a good observer and a fast learner, I want to explore new things and push myself to the limit. I'm reliable, flexible, and can adjust to all types of people. Honest and trustworthy. Possess good judgment, can come up with my own ideas. Responsible, innovative, systematic, hardworking, dedicated and can handle pressure. I always give my all.
I have an extensive Customer Service & Technical Support knowledge. In addition to those skills, I am a trustworthy team player that goes the extra mile for the company I am working for. I am a self starter, able to work with little or no supervision and have been able to increase sales and customer service significantly in my past positions. Please take a few minutes to look over my resume at your earliest convenience.
I am an I.T. graduate. I am a customer service representative for almost 5 years. I've handled different accounts such as sales, customer service, order processing, data entry and collections.
I am seeking work at home opportunities. I am new to Elance and still learning the in's and out's. I am accurate, reliable, dependable, honest, able to meet deadlines with a strong work ethic.I am also an Call center customer service representative, skilled in both inbound and outbound arena. I can do data entry and transcription as well. Hardworking and over the top passionate in everything I do. Looking forward in growing with the you! Thank you for your interest and consideration.
A conscientious and proficient individual with extensive experience in administration, customer service and secretarial duties. Highly organised, able to prioritise and manage time effectively. Many years experience of working to tight deadlines and under considerable pressure. My experience has been gained in the travel industry, online gaming, buying and supply chain and motor engineering.
I am from the Philippines. A graduate of Bachelor of Arts in English Language and Literature. I have 6 years of rich and varied experience in Companies like Convergys, JP Morgan Chase and Bank of America. I have been exposed to various work types and business all of which have been customer facing roles. In these years have worked for Customer service for a leading mobile network in the US, I have been a Financial Advisor facilitating past due collection for JP Morgan Chase and Customer Support Representative for Bank of America customers. I have excellent language and computer skills and am savvy with the technology required for most customer support roles.
I've worked in the Customer Service Industry for 6 years as a Customer Service Representative with Sutherland Global Services for Mc Afee, Alltel Wireless and Avis-Budget Group and as a Collection Specialist with Iqor Philippines, Inc for JP Morgan Chase Bank and Allied Interstate, LLC. I am computer literate and possesses good communication skills. I've been trained to work and deal with people of different cultures and personalities. I am hardworking, willing to learn and can easily adapt to changes. I always make sure that my tasks are done the best way I can to meet my client's goals and objectives.
With 6 years of proven experience providing customer service for several different companies, I am confident I will make an immediate contribution to your team.I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written.Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. I would welcome the opportunity to be part of your company.I am available to schedule an interview at your earliest convenience by phone or email.
Honorable Discharge 1997: U.S.A.F. - A multi-talented personality with twenty yearÂs experience in Customer Service, predominantly within a call center setting; including more than five years as a Customer Advocate and functioning as a HelpDesk Representative. Demonstrates qualities of a well organized individual who is able to work successfully while multi-tasking with an exceptional ability to be self-motivated and goal-oriented paying close attention to detail. Acquired excellent oral and written communication skills. Became highly skilled at utilizing Microsoft Outlook/Word & Excel, Windows 98/NT/XP as well as Windows 7 and 8.0 with the aptitude of navigating the Internet.
I have extensive experience in customer service in all its forms: in person, phone, email, etc. I am also very skilled at English language, grammar, writing, and spelling, due to my college studies in linguistics. I am well-versed in office and clerical work. Resumes are available upon request.
I graduated Suma cum Laude with a B.S in Criminal Justice. I have 20 plus years experience in providing excellent customer service to the public not only in retail, but in corrections as well. I have extensive experience in report writing for courts of law and for case management purposes. In college I wrote numerous articles, papers, and essays, of which, I never received a grade lower than an A. I pride myself on my writing skills, excellent customer service, attention to detail, and ability to meet deadlines. I am confident in my abilities as an administrative assistant. I also feel confident I can write for those seeking a writer/blogger with first hand knowledge of health and fitness, DIY painting projects, community based corrections, and a host of other areas of interest. I thrive in an online, independent environment. I am certain you would find me an asset to your company.
Had several working experience in BPO call center business world. Spent my 1 year working in a Life Insurance as a Telemarketer. Been working as online chat support for half a year. Worked in a travelling account called Expedia as a Customer Service Representative for telesales account. Been working as a VA for an Australian company. I can work with less supervision. Can meet deadlines. Good in both verbal and written skills. I am looking forward on this site that I may able to share my knowledge to everyone.
I Bachelor Degree from Indonesia University, Faculty of Culture, Subject of Linguitics/Language. I bachelor Degree on August 2009. Work Experience : 1. Claim Staff in PT. Asuransi Central Asia (ACA Insurance) - (Dec' 2012-July 2014) 2. Ass. Store Manager in PT. Mitra Adi Perkasa for Retail Fashion Division - (May 2012-Dec' 2012) 3. Purchasing Staff in PT. Bondor Indonesia - (October 2011 - April 2012) 4. Ass. Store Manager in PT. Rekso Nasional Food (PT. McDonald's Indonesia) - (Feb' 2010 - August 2011) Highlight Personality : I have good communication and negotiation skill. Able using computer. Able to do administration, customer service, and customer support duties. Experience in handle customer complaint and customer support. Able work tight dateline. Fast Learner. Multi tasking. Discipline. Honest. Patient. Sincere. High initiative. Detail. Organize.
I have a solid working experience as a customer service representative for a reputable BPO company. I was part of the retention team that handles U.S. clients for one of the top satellite radio company. I am proficient in the use of Microsoft Word, Microsoft PowerPoint, Internet browsing, E-mail services, and Instant Messaging. I am a very hardworking and responsible person. I am disciplined and organized. Thank you for your review and consideration. Hope to be part your team
I have worked for various American Companies as customer service representative for more than 3 years. One year as customer and sales representative for a phone company; 6 months as customer service representative for a travel agency; and another one year for a car-parts provider. My experience in the business process outsourcing industry gave me an in-depth understanding of good customer service. I am equally passionate about photography.
Respected and self-motivated professional with more than 4 years of experience in telemarketing and customer service (inbound and outbound calls). Proven ability to work with difficult situations and provide a high level of service to clients. Ability and interest in learning and incorporating new technology. Consistently receive positive feedback from managers, co-workers and clients.
I have worked in the BPO industry for 10 years and now I want to work in the comfort of our home. I am a Quality Analyst for 7 years and 3 years as a Customer Service Representative. With the tenure of being exposed to be working in a call center industry, I have gained enough techniques in performing a task with assured quality.
In my 7 years of working in this field. I should say I am very comfortable calling warm and cold leads. I am confident dealing with almost all types of objections in a very polite manner. I have mastered data mining/prospecting and making sure information about each lead is valid and updated. I have handled big companies both in USA and Australia. For each campaign/client I have worked for I made sure I exceeded given quotas. I have the skills of a productive sales/lead generation specialist BUT in every call I make sure my customer service orientation is always applied.
I have worked in Connect Buy ( Amazon Seller) as Customer Service Representative (inbound & outbound) and as email support for 6 months. Before that I also worked in BPO company as Customer Service Representative and Tech support for 4 years. In addition in my work experience, I have excellent communicating skills with good inter-relationship skill. I am also punctual and patient with ability to type 56 words per minute. I can also do multitasking and work under pressure.
With my 3 years of experience in the call center industry, I have established a great background on dealing with the customer and a great relation with the company. As a customer representative at Dell I have learned to process payments and how to give the best customer service experience. At Microsoft I learned that mistake is not an option, processing Microsoft License is a big responsibility that one mistake can blow it all. My goal is to deliver the best work ethics required by clients. I am seeking for employers who can utilize my skills as a senior customer representative. I want to obtain a position that will allow me to use my strong communication skill, educational background and work experience. I am a fast learner and a service oriented person with high regards to discipline and responsibility. I take my job seriously and full dedication to the responsibility given to me.
To be able to contribute my knowledge and expertise in providing sales and administrative support involving efficient customer service.
My background is sales, Data entry, order processing, customer service, administrative assistant and warranty support.
For more than 6 years in customer service industry, I have provided excellent service to improve customer satisfaction rate of the campaign that I worked with. My communication skills both verbal and written has been enhanced. Good in goal setting, time management and deliver efficient work under pressure. Knowledgeable of utilizing internet/web. Expert in Microsoft Word ,Excel and PowerPoint. Expert of data entry and web research.
I've been with BPO/call center industry for almost 3 years. I've decided to work at home so I can also supervise my family. I'm a hardworking person and love challenges. I have strong background with customer service both inbound and outbound calls.
IÂ¿m a problem solver who enjoys a challenge. I can work well under pressure and I possess strong customer service skills. I am looking for a company which will challenge my problem solving skills and allow me to continue to develop my knowledge and potential.
I have four years of solid first tier experience in the call center industry and customer service environment. I have strong computer background since I majored in Computer Science. I believe that consistent effective communication is key to build a strong and lasting relationship with clients.
I am a graduate from Saint Theresa's College with a degree in Mass Communications. I have worked in various fields from customer service, online retail, BPO, admin, sales and market research. I have an extensive experience in handling online support for both Amazon and eBay sales channels. I am also well adept in tasks such as data entry, customer service, research, invoicing, and other admin duties. I am a highly organized person with exceptional communication skills. I am also very much flexible, can work well under pressure and I am positive that I would be able to carry out the duties and responsibilities associated with any job position given. I hope that you can give me a chance to prove my competence in your line of work.I feel confident that my knowledge and skills will prove to be an advantage for the position that I am applying for.
Im a hardworking person with 8 years of experience in giving excellent customer service for both voice and non voice. Highly motivated and results driven with superior multitasking ability. I can work very well under stress and pressure. I have knowledge in Microsoft Office products as I was a part of this account as well. I can do research, data entry and other customer service related jobs for you. Rest assured that I will provide quality service and customer satisfaction in all the jobs that will be given to me.
I have extensive experience in customer service and an intermediate knowledge of Microsoft Office products. I enjoy research and pride myself on being detail oriented. I have experience with outbound account support and inbound customer service over the phone,via email, and on web-based chat.
I have 15 years in the customer service field including inbound order taking, outbound follow up, data entry, software technical support (Tier I & II), live chat support, email support, chat room supervising and agent supervisor. Prior to that I had several years in the medical field. I was a CNA & also a Medical Assistant/Phlebotomist. I have been working from a home office doing contracted work since 2007 in both the Customer Service & Tech Support fields as not only a basic CSR but also as a Supervisor and Tier 2 support. While I am new to Elance, I am not new to working independently from a home office. I am a quick learner and take pride in the work I do..
i worked in high end call center company and handled different accounts from financial to telecom accounts. I've been in industry for 5 years and my experiences for providing excellent customer service will be my key for giving satisfaction for every work done to my clients.
Expert In Creating Pivot Tables, Using Formulas, Functions, Macros, Vlookups etc. Excellent Communications Skills In English. Worked With American Express For 2 Years As Customer Service Representative And Also With JP Morgan Chase Bank As Customer Support For 4 Years. I possess the skills to multitask and work well under pressure enabling me to consistently meet deadlines. I strive to acquire more professional knowledge so that I may offer my skills to my employer.
I have 7 years experience in an executive search, pharmaceutical and marketing research company in Hong Kong and UK. I worked 3 years with a marketing research company where I made outbound call on behalf of our clients to see how the product is accepted by certain group of people. I joined a pharmaceutical company in 2007, joined as a customer services taking inbound calls, provided information and handled complains for a department called Sigmobility. In early 2009 I was promoted to taking the responsibility of the whole department including customer services, order processing, inventory & purchasing. In 2010 and joined an Executive search firm in HKG as an Associate assistant and looked after all aspects of administration, coordination and helped manage director's diary. I am able to deliver under pressure and meet deadlines.
I am an experienced Customer Service Representative and have worked for more that 3 BPO companies already. I am independent and confident when handle issues. My personal strengths include determination, consideration for others and the ability to use my initiative. I am able to talk to a variety of people and can explain my ideas clearly. I am very hard working, self motivated, reliable and detailed oriented person. I believe in giving 100% in everything I do. My ability to multi-task is one of my greatest asset, with my extensive knowledge and Experience in the Customer Service Industry, I able to key in on the Human Element which is always required in every aspect of the Working environment. I am confident to say that I will double what I have given to the other companies I have worked for. I'll get a job done as soon as possible. You may contact me in anytime convenient to you.
Am a hard worker and extremely disciplined. I type 65 wpm, I have a background in sales, and customer service. Worked as aa for about 18 years. I have a great deal of experience and enjoy working.
For over 6 years I have provided Customer Service and Data Entry services, always complying with my goals and the clients expectations.
I previously worked as a Clinical Transcriptionist for a US insurance company, a Team Supervisor of T-mobile UK, a Customer Service/Technical support Representative of Dish network USA, a data entry specialist,and many more. I have been doing data entry and have been handling calls for quite a long time. I am very well experienced in using MS Word,MS Excel and other administrative tasks. I have good typing speed and research skills.
I currently run a driving school. 99% of customers are through social media and website advertising, I also have a travel background with strong customer services skills and an excellent professional telephone manner. Organisation and diary management are qualities of mine, as are administration and reports. I am a hard worker and always looking for new opportunities on the internet.
I am passionate about customer service. I work well on my own and I meet target. Have 10 yrs experience in Customer service and I'm always willing to go above and beyond to keep the customers coming back.
Graduate from Utech, Jamaica. I have worked in a Customer Service arena for the past 5 years and have completed the Mary Gober Customer Service Training. I enjoy serving others and going above and beyond their expectation.
I have been working with the BPO industry for last 8 years and currently working as a team leader and managing a team of 18 advisors. I have a good background on customer service (inbound and outbound) 1.Good communication and logical problem-solving skills 2.Good inter-personal skills as well as leadership qualities. 3.Focused, dedicated and results oriented 4.Proficient in MS Excel and Internet 5.Proactive, flexible, enthusiastic, a team player, with efficient multi-tasking skills
I have over 15 years experience in customer service, secretarial and administrative skills. Experienced in all aspects of the office environment, including but not limited to advanced computer skills-Internet, Microsoft Publisher, Powerpoint, Word, Basic Excel.
Experienced web designer and administrative assistant with excellent and varied skill set.
Im a teacher by day looking to make extra money in my spare time. I have worked in customer service and am a self taught web designer. Im just looking to help others and make a couple dollars on the side.
I am exploring the job market to obtain a position with a company that will appreciate my skills and willingness to work. I have been working in customer service for the past ten years. I am looking to work from home versus' going into an office every day from 9 to 5. I'm a hard worker and very reliable. I am a team player, show great leadership abilities, and I stand by a difficult task without getting upset. I can definitely offer you longevity.
I am determined to provide you a competitive advantage through timely delivery of high quality and cost effective production. I am always at your service 24/7. One of the best thing I have are latest computers with high speed internet access. I am skilled on gathering customer information through the internet such company websites, media articles, business networking sites, and other online information. This involves data validation, internet navigation, and web research. Average written and oral communication skills Accurate data entry with an eye for detail Proven analytical skills Display an enthusiastic and professional approach Deep understanding of internet navigation and research My main focus is consistent and persistent. I am detail oriented, dependable and reliable. Looking forward for a long term business relationship. - Multitask, talented, responsible and hard-working - Ability to work 15 hours every for 7 days. - High speed 3 (Three provider's broadban
A qualified professional with 10+ years of experience in admin support service, customer service and computer skills. I provide extensive quality of work with timely execution. I have good planning & implementation skills along with professional approach and commmnicational skills. I am an easy go and enthusiastic person to deal with and responsible in giving productive outcome which exceeds the expectations.
I am an expert when it comes to customer service and data entry. I want to become part of an oriented team where I can maximize my experience with enthusiasm, dedication, responsibility, and good work ethic, combined with a desire to utilize my skills obtained through experience in the past few years of work.
My previous work experience includes; customer service work at a local dry cleaners, then a unit secretary in the ICU department , after that I recieved my associates in general studies with a concentration certificate in Surgical technology.
An outgoing person who enjoys working in customer service. IÂm responsible, creative, determined, passionate, and a patient person. I have great interpersonal skills .Customer Service has always been very important. Always take initiative in the adequate moment. Great organizational skills. Determined and IÂm also task oriented. IÂm fluent in English and Spanish.
Graduate of Bachelor of Science in Computer Science. Highly experienced and skilled Call Center Representative and been exposed to different kinds of programs (Customer Service, Sales, Data Entry and Research). Been a highly skilled Technical Support Representative for Hewlett Packard and Dell Computers, Comcast Xfinity, Verizon and AT&T.
Customer Service Excellent Currently used/2 years Call Center Service Operations Excellent Currently used/2 years Dispute Resolution Excellent Currently used/2 years Data Entry Excellent Currently used/2 years eFICS (MobilinkÂ¿s official Finance software) Excellent Currently used/2 years iCRM (MobilinkÂ¿s official software) Excellent Currently used/2 years Internet and Surfing Excellent Currently Using MS-Office 2003 & 2007 Intermediate Currently Using
I have a back ground in customer service and call quality monitoring. I am licensed to sell life and health insurance in the state of IL. I am great at self starting and meeting deadlines. Currently I work from home for Enterprise Rent A Car in the there customer care department dealing with rental billing issues, compensation, email support, and loyalty.
I have over 8 years of bilingual clerical and administrative experience and over 5 years in both the non profit and social services sector. My skills include proficiency in Microsoft Word, Excel and PowerPoint, bilingual (english/spanish) and excellent customer service skills.
I have done Masters in Computer Sciences. I have great experience in SQL server, HTML, database management. Over the last 5 years, I have done wide range of data entry and Customer Service programs for various telecom companies.Also have great experience of maintaining wordpress blogs.My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I have done many data entry projects including administrative support, personal assistant, web research, customer services. I will do my best to finish the assignment and project even before the deadline and that you will be satisfied with my job.
I have been working in the medical industry, customer service, hospitality as well as being a personal assistant for over five years and I am currently looking for a new opportunity. I enjoy working in a team oriented environment where I can learn. While working in hospitality Ive learned to pay heavy attention to detail while giving customers attentive and friendly service. I am a very energetic person that takes pride in my organization skills I have excellent skills with all Microsoft Works programs and Google Docs and Plus. I am used to working very long hours with a team of people and i think that gives me an upper hand because I enjoy working with a diverse group of people.
20 years of experience in the business customer in Polish and English. I offer: - Organization of business delegations in Poland - Preparation of documents in government offices and businesses - Preparation of databases and their correction - Organization of customer service by chat, email, phone, contact center - Writing articles has the purpose and PR - Personal assistant - Concierge I provide services in Poland, Europe and the USA. I work on behalf of corporations and anonymous businessmen.
I've worked in the BPO industry for 6 years. The most recent company that I've been with was an Australian Telco where I stayed for more than 3 years, was trained to handle both customer service and technical related concerns, providing technical assistance for mobile, ADSL, VOIP, and homephone related issues. I am just one of the few representatives in the company who can handle both mobile and ISP tech / customer service related concerns. I am very much willing to be trained to handle sales / customer service / technical support accounts and I am willing to start the soonest time possible.
I have wide experience on customer service. Worked as a customer service representative as well as supervised a delivery systems department for a food industry. Gained knowledge in generating reports using Microsoft office applications such as Word, Excel and Power Point. Has professional working attitude and attended various seminars on management, marketing and customer service.
My strong skills and experience will make me a very competitive candidate for a position available. The key strengths that I possess for success in this position include: Â Excellent written and verbal communication skills, with an eye for detail. Â I strive for continued excellence Â I provide exceptional contributions to customer service for all customers With an experience in one of the biggest company in the Philippines; I have a full understanding of the full life cycle of giving out good customer service. I also have experience in learning and excelling at new technologies as needed.
I have ten years of experience working in the customer service industry. Prior experience includes: e-mail & chat support, phone support, remote troubleshooting, and content moderation. I can promise a professional working relationship and exceptional experience to anyone that decides to take on my services.
Over 5 years of experience in BPO, I've supported companies like American Express credit card, Barclays credit card and Hutchinson 3 Mobile. While I've worked in positions that required me to perform a wide variety of jobs and skillsets, my specialities lie in areas of customer service, data entry and all areas of office administrative duties. I have excellent customer service skills & accurate data entry skills. I've received recognition from my previous employers for providing superior customer care on a regular basis in the previous positions I've held. I can easily be trained for other tasks that my employer requires. I am looking forward to working for a variety of employers & taking on new challenges with the jobs I perform for them.
I have extensive customer service skills and work experience from top BPOs for more than 4 years. My skills are enhanced by leading telecommunications companies in U. S. and Australia. I can easily resolve all inbound inquiries from billing to troubleshooting. I can also generate sales to help resolve customer issues and gain customer satisfaction.