Have your company grow with a Web-Savvy, Customer Service and Social Media Specialist! With over 2 years of experience in Customer Service, three years of business ownership, I know how to work together with you to bring your visions to life. I know how to combine my knowledge of proper Customer Service with promotions on Social Media websites that will get your company the recognition it deserves. If you want to expand your reach online via Facebook, Twitter, or Instagram, I'm the worker you need. I love being creative and working together to truly help any business grow in an effective and timely manner.
One word that describes me is ambitious! I graduated college in 2008 with a BBA in management. My customer service background starts at the age of 16 and continues until this day. I have 6 years experience working in a fast paced call center environment. This experience taught me composure during periods of high volume activity. I also have 6 years administrative/clerical experience as well as 7 years experience working with computers in a professional environment. This means I was able to utilize programs such as Microsoft word, power point, excel, outlook, and internet explorer on almost a daily basis. I love interacting with people and I enjoy resolving customer issues so if providing excellent service is a part of your company's mission and vision, then I feel I would be an excellent fit for your company! IÂm a very fast learner. I've learned that customers want pretty much the same thing across almost any industry and that's great service! My resume is available in the portfolio.
Hello, Welcome to my profile- I love connecting with people. I am a professional customer service agent and administrative assistant with 14years of creating memorable service experiences. Thousands of happy customers and counting. DonÂt take my word for it Â see what all the buzz is about, hire me and experience for yourself. I have mastered the secret weapon for propelling your business forward. My approach to customer service will certainly enhance your business, build your brand and attract new customers. You can contact me anytime. IÂm always here to help! Your customers are the life and blood of your business and they will inevitably have questions, concerns, and issues about what you are providing. Additionally, because customer service directly impacts revenue, it is extremely important to have excellent customer support on your side. I am not just focus on improving client experiences... I live and breathe extraordinary customer service!
I was with Customer Service, Technical Support, Chat and Email and even with Admin Assistant duties all in one. I have previously did Sales, Telemarketing and Writing. I am the jack of all trades. I'd love to try different sorts of jobs to further enhance my skills and to be able to get vast experiences in every field. I'm flexible and can easily adapt to any given environment.
I am a creative, business-focused professional with over 12 years of experience in fast-paced call/contact center environments, as well as the makeup and beauty industries. As a customer service expert with excellent written and verbal communication skills, I easily establish rapport and build lasting relationships with all levels of employees and external clients. I offer a proven background in problem solving, quality assurance, coaching and improvement of staff, training development and delivery, and policy and procedure writing. My talent for identifying areas in need of change and implementing effective improvements across diverse areas of business results in increased efficiency and better operating practices.
I am a very motivated and successful employee that can add a lot of value to your company. I have many years of customer service and sales experience in quite a few arenas of business. My proven sales success through virtual/call center experience as direct to consumer sellng will benefit your company. I am very highly motivated and am a extremely hard worker that you can trust to get the job done right the first time!
I am an experienced customer service in the Philippines thus, I can attend to the needs of customers. I am willing to be trained and can work with minimum supervision. I am very much interested to devote my time to a company that will provide career growth and good compensation package. Preferably, I am looking for a full-time post. I can start in the soonest time possible.
Â Outstanding skills in customer service with 4 years BPO experience including 5 years in logistics, warehousing, packaging sale and management at JVK International Movers Ltd.
I have recently decided to return to school and am excited to find a way to exercise my excellent customer service skills in a way that will provide flexibility for my schooling. I have excellent computer skills and am well versed in internet searches, email programs, data entry, and proofreading, as well as experience in inbound/outbound call-handling and general office duties. I type approximately 65 wpm. I have 15 years of customer service experience as well as 3 years experience as a secretary in the Federal Government. I am dependable and put 110% into all jobs I perform.
A challenging position in an organization that will benefit from my initiative, capabilities, and contribution. Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
A dedicated professional having more than a decade of experience as a customer support associate. A target-driven individual having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks. Very well versed in English language both oral and written. Ability to speak in a neutral American accent.
I worked in a hotel and airline/travel agencies for over 10 years. I handle customer service via phone call, email and chat. I also do travel planning, giving advise to travellers, and end of the reports. My work objective is use my knowledge and skills that will be beneficial to the company.
Highly motivated, dedicated, with strong work ethic and excellent customer service skills. Proven ability in relating effectively to individuals at all levels within the organization; performs challenging tasks and keen attention to detail. Capable of maintaining strict confidentiality on job related matters. Demonstrates strong interpersonal and communication skills, with capacity to develop and maintain productive working relationships. Â Comfortable at multitasking. Â Demonstrated capacity to work under pressure and meet tight deadlines. Â Effectively gain customerÂs trust and provide exceptional customer service. Â Secured awards for delivery of exceptional customer service and excellent performance
With a master's degree from California State University and over ten years' experience in clerical and customer support work, I am the well-educated, professional freelancer you seek. I am based in the USA and speak English as my first language. Through experience, I have developed proficiency in learning new tasks and executing assigned duties. I am highly motivated, dedicated, reliable, and driven to create success for myself and the clients I serve. Upon hiring me, you will obtain the services of a consummate task master: someone committed to ensuring your clerical and customer service tasks are completed in a timely, competent, and accurate manner. I specialize in work involving organization, MS Office skills, and interpersonal communication. Nevertheless, with my diverse array of talents and strengths, I can serve multiple aspects of your business. Allow me the opportunity, and I will liberate you from managing the mundane so you can focus on pursuing your next horizon. Thank you.
I have been a stay at home mom for the last 6 years and am looking to get back into the work force. I have 6+ years experience in customer service and LOVE to work with people whether on the phone, online or in person.
A graduate of Bachelor of Science in Computer Science. Good command in English communication both oral & written. Able to learn quickly, demonstrate flexibility and persistence. Dependable, analytically and hardworking; Can work well both independently and as a team. Well experienced in customer service, Chat support and Data Entry. Knowledge in MS Office and other computer application. Willing to work full time or part time.
Hello, my name is Lissette M and I have recently started the work-at-home adventure. I am a professional, highly motivated and driven individual with extensive customer service skills. Over 13 years of experience in the Banking Industry. Bilingual (English-Spanish).
Experience Customers Service and Collections Representative with a can do attitude!
I consider myself an innovative, solution oriented and well-rounded individual who can be an asset to any project or organization. I possess great motivational/leadership abilities along with excellent verbal/ written communication skills, time management skills and ability to multi-task. My background includes Sales Manager, Sales Promoter, Customer Service/ Sales Representative, Consumer Consultant, Administrative Assistant, Accounts and Office Manager, Assistant Coordinator, Data Operation Instructor, Accounting Clerk, Internal Audits, Inventory Management, Supervision of Staff and Trainees, Monthly Sales and Statistical Reports, Human Resource Management, Research and Data Entry and Analysis. I have a willingness to face challenges, adaptable, proactive, positive and enthusiastic for the achievement of goals. I am a real team player and have a fun and friendly, yet professional and diplomatic demeanor. I am truly passionate about anything I do.
I am a customer service and sales professional with 6 years of experience in BPO, online sales, order processing, data entry and marketing. I have excellent email writing skills and I also have 5 years of managerial and supervisory backgrounds for F&B and retail industries.
Voice Recording : http://vocaroo.com/i/s0hA4EtnzNuM They say two or more heads are better than one. I am a STRONG believer of this quote. I have been a great support to my superiors with all levels of management, employees, clients and vendors, and the distinct situations that involve them. I believe my credentials reflect my ability to interface effectively. I work to master my environment which resulted in me being motivated, self-starting and a goal oriented person with proven abilities in helping to simplify the lives of executives and senior management. Additionally, I am a creative problem-solver with a talent to stream line processes, improve morale, resolve conflicts and exceed realistic goals. Most importantly, I always bring personal integrity, honesty and strong work ethics in my profession. I bring to the table over SEVEN (7) years of experience in Customer Service Supervisory Management and Representation, Data Entry and Administrative Assistance and an AWARD in pr
English customer service expert with 5 years experience in the call center industry. Worked as Quality Evaluator for both phone and chat support, Conference Facilitator, Quality trainer, transcriber for escalated calls, customer service representative for both chat and phone platforms.
Drive and determination to see clients succeed, Ability to work as part of a team, Excellent customer service skills, Willingness to admit and correct mistakes, Respect for others' intellectual property (no plagiarism or software piracy) and Good organizational skills. These is my strategy on tackling the tasks that will be given me. My various experiences in my recent jobs qualifies me as an excellent Administrative Virtual Assistant, Customer Support Associate, Data Entry Specialist, Data Analayts and Assistant Operations Manager, which best fits me to whatever you are looking for. You should hire me because I possess the requisite competence and skill set necessary for this job. Others may be as qualified or more experienced but I am your best bet as I uphold excellence in all that I do.
Calling center Customer Service Representative serving customers for over 8 years with care. I am very compassionate and listen attentively. Privacy and accurate spelling are an absolute must. I love to help people overcome a problem or misunderstanding. They want a resolution or more information about your product or service and I am here to deliver that message.
I have 5+ years of Customer Service / Technical Support experience in a Call Center environment. Being part of the BPO industry in the Philippines, I have been armed with skills in communicating with different types of customers through phone, mostly to help with their technical concern. I am knowledgeable with the internet and other networking technologies. I am professional in all manner.
You're looking for someone to help make your life easier and I can provide remarkably integrated business administration, management, communication, and customer service. . . Business Assistant -- MS Office,QuickBooks and other financial/sales/CMS programs for payment processing and account reconciliation, general graphics applications; scheduling appointments, handling difficult situations; communications: publications, reports and presentations; and development of design, instructional & process specs. Customer Service and Coordination -- demonstrated success working with a variety of people, departments, and groups in a timely and productive manner where key business activities are adjusted and interlinked to achieve organizational goals. Data Management Support -- inventory, sourcing, vendor management, trend analysis, gap analysis, purchasing bids, production specifications, collaboration for design and marketing, and order fulfillment/eCommerce.
I worked with various and finest BPO companies in the Philippines since 2005. I am looking for the situation where i can use my competence into a firm where I can shine most. I am highly experienced when it comes to showcasing successful customer service satisfaction which leads to profitable results. With my years of experience in the call center industry, I've completely gained knowledge and skill in almost all types of customer relation issues ranging from internet technical support, network security concerns, internet navigation, computer related problems, email issues, customer service, consultative selling, billing inquiries, and all product/service related concerns. I am looking forward to render my humble service. Thank you for viewing my profile.
Seasoned Customer Service Representative with a wide variety of skills in remote and on site support, virtual service(i.e. customer and technical) representation, data entry and system analysis. A responsible, resourceful, accurate and detail-oriented worker who can provide you with quality results at a fair price.
MY GOAL IS TO EXCEED MY CLIENTS EXPECTATIONS 3 Years of work experience in the Customer Service industry/Information Technology dealing with American and Australian customers. Good Skills in Technical and Customer Support, Data Administration and Document Editing. Up to date knowledge with the current trends in business computing/IT. Lived and worked for 1 year in the UK doing landscaping, pavements etc.
I have been a Customer Service Expert for almost six years now; 1 year and 6 months of it was with Hilton Worldwide as a Reservation Specialist and Sales Agent; 2 years and 3 months as a Front Desk Teller in a local bank, in which we are also trained with basic Customer Service; 8 months of it as an Accountant in Ingram Micro Philippines, in which we are also taught with proper phone etiquette and customer service; I also worked in an online shopping site as a phone and email support.
I am an experienced Customer Care Expert for T-Mobile and an Executive Operations for Expedia.com for their flight and hotel reservations. With a previous work experience for 2 years as a team leader to a company that provides phone, email and Technical Support Services. I am also a data entry expert, an article and web content writer. Hard working, highly motivated, well organized,creative and versatile independent contractor capable of delivering quality service for a reasonable price. I am proficient in MS Office such in Excel,Word,Outlook Express application and and Printshop. A quick learner and a fast worker. I am able to adapt to a variety of tasks and can work with minimal supervision even in a pressured working environment. I am a graduate of Industrial Engineering and worked as sales and marketing officer for a fitness and sports hobby shop for 2 years.
I have 10 years of customer service experience. I worked a busy call center where I dealt with all types of customer service issues. I owned an online book store so I know the importance of customer service when it comes to a business. I tested above average in both customer service and email handling. I have an associates degree in web design and have skills in Html and Css. I am also proficient in Photoshop and Adobe Illustrator. I am also skilled in data entry, computers, typing, and Microsoft Office.
Over the last couple of years, I have been continuously developing skill sets that relate to a wide range of businesses. These touch on Credit And Collections, Customer Service, Outbound Sales, Appointment Setting and Data Entry. I've had experience with both established campaigns and start-up businesses. My core competency lies in consistently being able to find the balance that has always been needed for one to perform seamlessly and making the necessary adjustments for the specific campaign involved. I am seeking opportunities to be of help with projects that match my skill sets and definitely, your satisfaction is always a guarantee.
7,700+ oDesk.com Hours 3 years Homebased Full Time Philippines- and Australia-based Young Professional 10 Years in Customer Service 13 Years Total Work Experience Why I should be hired: - High level of customer service - Native English speaker - Strong self-discipline, work attitude and team skills What I am looking for: - A full time, long term professional relationship - Part time contracts that I can squeeze in to keep me busy - Exciting campaigns focused on getting results, increasing profits and making customers/clients happy My Work Backgrounds/Industries: - Account Manager - Phone, E-mail, Live Chat and Face-to-Face Customer Support / Service - Technical Support for telecoms in the USA / Australia - Research - Fashion and Retail Sales - Nursing, Aged Care and Disability - Entrepreneurship
With 9 years of experience in Customer Service and Administrative Assistance, I can guarantee excellent results. I have impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine customerÂs needs through enhanced probing techniques, then promotes and recommends products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Citrix, ZOHO, Google, Zendesk, different internet browsers and MS Office to name a few.
I am Joyce Ann Reyes, a Business Administration graduate from the University of San Carlos, Cebu City. I have ten (6) years experience working in customer service industry. I excel in handling large volume of inquiries and helping with issue resolution in a polite and courteous manner. My recent work experience was with Kinetic Securities, where I helped set up its social networking portals like Facebook, Twitter, and Youtube, and updated web and blog posts like Wordpress and Blogger on a regular basis. I am self-motivated; I take initiative and can work with very little supervision. I have a good learning curve and am tech-savvy. I have also handled a support team where I managed VIP accounts, oversee each members' tasks, accomplishments and concerns. I did a lot of website testing, communicated with clients and coordinated issues between clients and programmers.
I am a Computer Engineering graduate with 10 years experience in the BPO industry. I'm very dedicated, hardworking, and work well within a team. My core competencies revolve around BPO Operations, Client and Project Management, Process Improvement, Sales, CSAT and RMA. I'm also adept in Data Entry, Word Processing, Transcribing, Data Conversion and Computer Tech Support and Customer Service.
More than 15-years of experience providing Administrative, Customer Service, Data Entry and Receptionist support in various diverse working environments. Skilled in MS Excel, MS Word and AS400 applications. Personal Qualities: Enjoy building, nurturing and maintaining relationships with clients and customers to ensure customer satisfaction. Gained experience working as a contractor with the following companies. Cleveland Municipal School District, Administrative and Purchasing Assistant. Eaton Corporation, Data Entry Processor and Receptionist. GE Transportation Systems, Administrative and Purchasing Assistant Tony Willis Appraisal Company, Administrative and Data Entry Assistant KeyCorp, Data Entry Operator
an expert in customer service with over 2 years of working in the call center industry handling US and Australian account supporting consumer and small business customers.recent experience of a sales account for one of the top telecom companies in Australia, selling home phone, broadband, ipad and tablet. areas of expertise include: multitasking, ability to learn things quickly, good communication, problem solving, and most importantly, professionalism.
Minimum Hourly Rate - $3.50 Comes with almost 6 years of experience working in a back office American setting organization. I am currently looking for a working position that I can do at home where I can contribute my years of experience and acquired skills to ensure and exceed customers expectation for superior customer service, high productivity and work efficiency. My specialization includes Post Sales Administration, Retailing of information technology gadgets, computers and their accessories. I also had been on the financial side as a Virtual Banker.
Efficient and effective customer service is what I do. I'm dynamic, highly motivated, has good people skills, patient, hardworking, has passion for continuous learning and can work with minimal supervision. For more than three years, I have been working in a BPO company catering to U.S. tax preparation software. It's Shop and Buy Department with a little technical background. This includes order processing, product inquiry, tracking of orders, website navigation, setting up account, refund, product download and installation. So if you need an excellent customer service representative, I'm the one you're looking for. You may check my portfolio to see some of the awards I received.
I am a reliable individual who strives to be and do her best. I have over 5+ years of customer service, sales, and data entry experience. I have later afternoon and evening availability. I currently work as a full-time customer service specialist for the federal government, which I have held a position there for the past 10 years. I am looking for a secondary place of employment, and possible career. It's more so of the convenience I have extra income in the comfort of my own home. I hope that my skills and experience is something that you are in search of, and I hope to hear from you soon! I would like to thank you in advance for even considering me for the opportunity that you are currently looking to fill.
"Sheryl does very good work. I know I can depend on her when I hire her to do work for me. She is responsive, pays attention to detail and is willing to work with me when changes are needed." ÂGreat to work with.. understood tasks very easily and does a great job using common sense. Her English is impeccable. Â These are just some of the reviews I received from the clients whom I have worked with here in Elance. I have over 9 years extensive experience in the combined areas of Quality and Training, Credit and Collections, Customer Service and Outbound Sales in a call center setting. The last position I have held was a supervisory role handling process training of the new hires and performed quality monitoring for the entire Credit Department. I have keen attention to detail and I am very good in time management ensuring excellent results is delivered on or before a deadline. I am also proficient in various MS Office applications. I look forward to working with you!
Customer Satisfaction is core component of any Organization to be in Business for a long run. If any Organization has a Good customer services it means that Company has a Good reputation in market. Now a days every firm is putting attention to have a Good representatives to give their customer with best customer services. I'm confident about my self that i have that skills to satisfy my Customer. How? Well by giving answers of simple questions i can tell you how. First of all i use to understand Customer's need not by questioning the clients which already comes to me having questions in their minds and then giving answers to their questions. If one will give you answers for all of your question in your mind you will be satisfied to an extent that you will be properly aware of Services. Years of experience make Silver Gold and then Gold to Platinum. And by working with Different clients and working for different projects i got enough experience.
I have more than 10 years experience in the call center industry. I have done outbound telemarketing, sales calls, appointment setting and inbound customer service calls for various companies in the US and a company in Australia both in the call center setting and home based. I have excellent English grammar skills both spoken and written. My goal is to be better in what I do every chance I get. They say people who enjoy what they do always do a better job and that's been my motto.
I studied Bachelor of Science in Physical Therapy but I already have established myself in the career path of administrative and customer support as well as in lead generation. My long term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. I have few oDesk job experiences; feel free to check it if you wish: https://www.odesk.com/users/~015920858fcb08633f
Driven and committed professional with over 8 years experience in Leadership and Managerial roles on a local and regional level in Customer Service and Sales Operations environment with vast experience in the following: Help Desk/Ticket Support Live Chat Support Email Support Inbound Phone Support Back Office Proven skills in supervising and directing Operations Staff in Sales, Telecommunications and Consumer Services Industries. Experienced in Staff development and motivation; created and implemented goal oriented Action Plans to optimize processes and solutions of operational opportunities; developed and drove innovative practices that minimized compliance and operational risks. Fluent in English and Spanish.
I've been in the Customer Service for more than 6 years. Be it in the hotel industry, food and beverage and BPO. I also have an experience being a freelance video researcher to an Advertising company and contributed to Events planning. For this I am confident that I can can contribute my skills, knowledge, working experience and my customer relation ability to cater the needs of your clients. Hardworking and easy to learn of different applications and system with "a can do" attitude. Wherever I am working in different field I always maintain a positive attitude to maintain an efficient results in the end.
I am a full time mom and has passion in data entry works, customer services and administration. I am diligent, hard working and task oriented.
I offer over 15 years of Customer Service, Customer Support, Compliant Management, Sales and Relationship Management experience. My specialties are phone and e-mail customer service, support, complaint management, supervisior, data-entry, sales, virtural assistance, marketing, customer relations, create purchase orders and RMA's, search though product data-bases, heavy multitasking, forecast production month and yearly. I am Punctual, Honest, Trustworthy, Polite, Focused, Empathetic, Innovative, Rational, and a Perfectionist.
I have five years of solid experience in the call center industry. I have been with Technical Support, Billing, Sales and Telemarketing, as well as Chat and Email Support. I am an all-around Customer Service Professional and I am confident that I can deliver the tasks efficiently and effectively.
My name is Betsy Crawford, I am a US native from the Great Lakes State (Michigan). I have extensive training (18+ years) in the customer service field, along with an impressive track record as a Musician (over 24 years) as a paid and trained: vocalist, pianist, and Lead Singer in nightclubs/shows for over 15 years. I am highly knowledgable in an array of subjects, and am willing to provide help with internet research, data entry, voice overs, commercials and/or just about anything you may inquire in regards to. I am also a good writer, whether it be a short column or review, or a small essay that you may be seeking. I am usually at your disposal, and ready to begin projects ASAP, and can get things done very quickly while remaining thorough during any project. Striving for perfection, I also tend to be critical during this process, and am also well-versed in proof-reading others' writing as well.
A Top Rated Freelancer and an Experienced IT Professional with over five years of distinguished performance in the Customer Service and Technical Support. Proven ability to successfully analyse the support requirements and improving the productivity. As a passionate worker, my zeal for the work I do will be evident in the quality of work delivered. Also a highly motivated and ambitious individual possessing excellent ability to work in a team with great deal of professionalism. I'm also a quick learner and enthusiastic. I have a friendly, professional demeanor and am a confident multitasker, allowing me to take on several tasks at once.
I can tell you what I am in three words. Keen, diligent and committed. Keen because I am very willing and excited to learn new things that would increase my value to the world. Diligent because I always give 100% of my time and effort to accomplish important tasks. Committed because I do not give up until I get the result that please me and the people I am working for. I am currently working at home as an SMS Support Agent under a local BPO company here in the Philippines. But before that I used to be an Email Support Representative in a local BPO company as well. But due to unfortunate events, our account closed and the company had to let go of us. That is when I became a Freelance Article Writer. But after I year, I decided to go back to Customer Service which I am doing right now. I am patient but I don't waste my time on unnecessary things. I have great ideas and put them into action. I am a fast learner, a hard worker and a multi-tasker.
I am a vibrant and outspoken person, who loves conversation. Easily adaptable a perfectionist. I had vast experience as a customer service representative in the banking industry as a customer service representative to a banker position during my previous employment. To land myself on a job in the highly respectable Customer Service Industry that will enable me to use my knowledge, skills and experience to perform what I need in a career. I will do my best to assist and provide the best customer experience to my future clients and share to the skills and knowledge to my fellow peers.
Experienced Customer Servicer Officer with 9+ years of experience in Banking and Financial Services, Mutual Fund, Insurance and Telecom. Worked as Team Leader and Checker/Verifier in Banking Operations as well. I aim to offer prompt, affordable and personalized services in the area of Customer Service(voice, email and chat),Virtual Assistant, Administrative Assistant, Data Entry and Service Request Processing. If you need a reliable, honest and experienced candidate, please feel free to give me a call and we can discuss our opportunities.' Flexible to work on weekends. Please Note- Customer Confidentiality and Data Protection is always my first priority.
About Me: I am a WAHM professional who has been running and maintaining my own websites for a few years now. I have experience in building and managing Wordpress Websites, Social Media Management (Facebook, Twitter, LinkedIn), Document Production and above all I have exceptional Customer Service skills. So whether it be working with just you the business owner or your clients I will always provide you with exceptional customer service and feedback. I also have extensive experience providing email customer service, so if you're needing to get your time back and want some help responding to all those customer queries I will learn your product/service and be your customer point of contact. I am Australian, so my English skills are exceptional, your communications and content will be written with excellent grammar and spelling. If you're looking for someone to take the stress out of managing your website or doing your backoffice work, you will not be disappointed.
I am an experienced Virtual Assistant, Customer Service Representative, Technical Support, Chat and Email Support with a proven track record. I have an excellent communication skills and enjoy working in an interactive environment like customer service. I am patient but firm with difficult customers and have great experience resolving customer disputes. With over five years of experience in the customer service industry, I have developed a warm, approachable and professional manner. I am Hardworking, honest and detail oriented employee and I can work under pressure efficiently and effectively.
There's no use in beating around the bush, I am an asset to any employer. I am new to Elance, but I am not new to providing high quality customer service. I am a top rated freelancer on Odesk. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal skills. I am a dedicated, conscientious worker. I am committed to providing you nothing short of my best given that I am a perfectionist by nature.
Loyal, reliable and honest entrepreneur looking for long term, flexible hour work within a good fit; company or indiviual. Will do short term projects while looking for that 'Just Right' fit.
I have six years of relevant experience. Familiar with the following software/application: Customer Relationship Management (CRM), VoIP, Abby FineReader, Logmein Rescue Console, Hercules Hyperterminal, File Transfer Protocol (FTP) and computer to PABX troubleshooting. Proficient with MS Outlook, Excel, Word and Powerpoint. I have worked as a Technical Support Representative, Customer Service Representative and Virtual Assistant in Business Processing Outsourcing company.
I am seasoned worker in the field of SALES, MARKETING, MANAGEMENT, RETAIL OPERATIONS AND CUSTOMER SERVICE. I am a dedicated and hardworking employee. My English communication , comprehension and written skills are excellent. I have an extensive knowledge in using the computers. I have the ability to do multi tasking and am very keen into details. .I am a well organized person which is a very keen qualification for the said job. As much as I am a good leader, I am also a good follower. I know how it entails to be a good personal assistant as my career have risen from the ranks.
I have great customer service skills with the ability to quickly assist customers and input customer information accurately.
Â Substantial experience and outstanding skills in customer service. Results-driven individual with a strong focus on meeting targets and achieving exceptional sales outcomes. Â Accustomed to working in a fast paced environment with the ability to multitask, think quickly and successfully handle all types of customers in all types of settings. Â Excellent interpersonal skills. Ability to work well with others, in both supervisory or support staff roles. Â Proficiency with various software applications. Â Highly energized with unyielding integrity.
Senior Quality Analyst for a financial account, with experience in customer service for almost 7 years, high call volume, handled confidential customer's information, quality customer service, meet or exceed metrics. With sense of responsibility, dedication and integrity. Can do email, chat or phone support. Internet Speed: http://www.speedtest.net/results.php?ria=287799033
I have 5 years of work experience with Sutherland Global Services which is a US company as customer service representative and I am excellent at my job .I am a thorough professional and I have very good communication skills.Also Hindi is my native language so I can translate from English to Hindi and Hindi to English very well.
Thank you for taking out time to read my profile. Expert in Customer Service Web Research,E-commerce , Data Entry ,Microsoft Office. I'm fairly proficient with Microsoft word, Excel,Word , PowerPoint and all E-commerce platforms like Ebay, Amazon, Magento etc. You can count on me to get the job done, whether it's small or large within the time you require and with the expectations you have. I will provide 100% accuracy in all the work I do I am looking forward to work with you and help you in the growth of your business.
I am well discipline, resourceful and trust worthy. I am self motivator and hard working. I have excellent reference for clients to know my background.
Good Day, In my 6 years Supervisor experience, I had the passion to excel beyond my clients expectations and have learned not to just be satisfied with what is good in the customers/clients perspective but to provide the best resolution on any concern and issue at hand that would lead to what we could call an exceptional service available to our valued customers/clients.
I am a hardworking and reliable contractor. Can work under pressure and with minimal supervision. I am a college graduate currently in a full time job as an email/billing adviser for a big telecommunications company. Previously, I was also a customer service representative for another US telecom for 3 years. The job is to resolve customers' query while on the call making sure that at the end of it, the issue has been resolved and the customer being satisfied. Part of it also, is to sell products and services of the telecom.
I have a strong background in customer service with experience in call center (inbound/outbound) and sales. I have great computer and communication skills. I'm very computer savvy. I'm independent, cooperative, motivated, determined and a quick learner. I strive for success and give my all to any and everything!
a person who loves challenges, a perfectionist, a "go getter". I love learning new things and I take every job that I had seriously as I only focus on quality and client statisfaction. over the past 5 years of being a BPO agent I have handled different accounts such as Virtual Assistant, Customer Service Rep, Data Entry, Data mining, Collector, Sales Associate and Technical Support. being new to elance is one of the challenges that I need to overcome to be successful. Given my extensive career and accomplishments I am seeking for a good opportunity to offer my service to you or to your business and prove myself worthy of your trust.
Looking for someone with professionalism, commitment and a passion to get work done? Then look no further. I would be an asset to your company as I have a mature hard working attitude and can quickly learn new tasks and skills needed to get the job done. I have 6+ years of experience within Administration and Customer Service which I believe will benefit your company greatly. I have a pleasant and positive personality and drive to get a job done efficiently. I enjoy spending time with friends and family and use a lot of my spare time getting involved in voluntary work. I love to travel abroad and am currently learning Spanish.
I am a goal oriented person. I never had a problem meeting quotas or goals that are set in my position. I am a very detailed professional, with over 9 years of work experience in a BPO company. I specialize in providing quality services with respect to meeting high expectations of my clients. I am very particular in accuracy and efficiency of reports and data. I excel in working under tight deadlines with without compromising the accuracy of my reports. I have experienced working as a Technical Support, Customer Service, and Sales Representative. I was promoted as a Real Time Analyst in the Work Force Department. Currently, I work as a Command Center Associate. I am confident that I will be able to accomplish the tasks assigned to me. I hope to work with you in making your company successful.
Skilled and experienced Customer Service Representative with over 15 years experience. Highly skilled as an Online Retail Customer Service Representative. Computer capable, with a knowledge of MS Office and QuickBooks. Experienced with UPS and FedEx tracking, claims and disputes.
I have developed excellent and world class customer service being in call center industry for 2 years now . I've learned how to deal w/ different types of customer. Some of them are not happy but at the end of the call, I was able to managed a win - win situation, meaning, customer happy w/ the outcome and me as an agent happy being able to resolved customer's inquiry. Since then, it's my passion to help and communicate w/ customers, and now i am seeking opportunities to provide world class customer service for you and your business.
Attention to detail, a positive & friendly attitude and always going above and beyond would describe the dedication I bring to my client's expectations. I get the job done quickly, accurately and professionally. With over 20 years of work history in the banking/real estate, travel and web design industries, has prepared me well for face to face customer service excellence. My strengths in this capacity are establishing a friendly rapport quickly with the customer, and communicating a genuine interest in helping them. My favorite graphic design projects include photo editing, advertising creation and layout, and poster/flier projects.
My name is Nikki and I specialize in Customer Service and Administrative field. My previous professional experiences are mostly focused on providing outstanding help/assistance to customers/clients. Awarded and commended several times for meeting customer needs. Whenever I have a job, not only do I make sure I have all the qualifications and skills needed, but I see to it that I exceed my employer's expectations as well.
I think my experience with Hospitality Business in most of time with relate with guest. Quickly and effectively solve customer challenges and need, and constantly seeking new ways to improve customer service. Plus my strengths in Education and industry knowledge, time management, goal-setting, teamwork strategic leadership, special skill really make me a strong candidate.
Let's maximize your profit by efficiently minimizing your expenses through my cost-effective service. Contact me and be satisfied. I believe that cost-effective service is the perfect balance of quality work, fast turnaround time and affordable price. That is what I offer, and it is what you will get. With my extensive experience and knowledge in outsourced business processes like Customer Service, Sale & Marketing and Admin Support, you are assured to receive optimum results for a reasonable price.
I have worked in many areas of customer service and collections, allowing me to better understand the needs of clients and how to work with them resolving their issues, while maintaining a professional standard in customer Care and Service. I enjoy working with clients, and have worked in the healthcare industry, which can be a very sensitive area in customer service. I have also completed educational achievements through-out my career, with the hope to better myself as a person, and provide a clearer understanding of future clients,
I have worked home based for the past 6 years as a virtual customer service manager and most recently, as a voice professional. I have also accepted projects involving content and article writing. Connect with me if you ever need someone to take care of customer service for your company, or if you need an experienced voice talent to record your messages, documentations or audio and video projects.
A superb all around assistant and customer service specialist -- your virtual Pepper Potts! I am a native level English-speaking Filipina expat now based in Europe. Before my relocation, I built a long career in Dubai, UAE as an assistant and office manager for C-level executives of multinational companies. My work involved one on one business support, general office administration, BTL marketing, corporate communication, customer service, and event management. I only work with one or two clients at a time to ensure total dedication and reliability. My most recently completed remote position is with a tech company on a fixed salary as a Customer Support Manager supervising a team of 10 remote support and PR specialists handling up to 1000 tickets per day. I am well-traveled, well-read, and have great interest in history, culture, current events, travel and tourism, social media, sports, fashion, and lifestyle
I am currently working as a full time ESL Teacher in Thailand. I have lots of free time and I want to make my hours more productive by expanding my horizon to the field of online jobs. My years of experience in the call center industry has provided me with enough knowledge to handle various types of customer concerns ranging from order entry, telecommunications, customer service, retention, billing to financial services. I am seeking for a data entry, typing, admin, chat support, email or any non-voice jobs. I am very detail oriented with so much patience in handling all types of customer's concerns and can assure to provide an excellent customer service. I am very hardworking, punctual, dependable, resourceful, efficient and have an exceptional time management skills. Quality is always my top priority and I'll make sure that my future clients gets the service that would exceed their expectations.
ith extensive experience in marketing, social media management, and creative content composition, I am the type of person who will get things done for your business. Email marketing, lead generation, and marketing strategy oversight for start-up companies are other strong points of my toolkit. I am equipped and willing to help you move your marketing strategy forward. I have over a decade of sales and customer service/support experience, which I would love to put to work for you. With an acute understanding of mechanical and technical systems, I will fit in to your organization with the ability to understand many processes and products in ways that non-technical persons cannot. In my work experience, I have mastered the art of pleasing customers, and have honed a keen attention to detail. My strong suits are writing, proofreading, editing documents, thinking critically, providing excellent customer service, and selling ideas and products
I have 15 years as a professional help desk customer service specialist with IBM and can provide your own helpdesk assistance with minimal waiting for lower costs to you as a virtual assistant, CSR, live chat agent, HR technical recruiter. I have a full home office and can start services for you immediately. Best professional work ethnic and fully experienced in corporate and small business services. Will respond to all email inquiries within 24 hours.
I possess a Bachelor degree in Mass Communications major in Broadcasting, and I have 3years of extensive experience in the field of customer service. Due to my enthusiasm and commitment customer services career, I have the ability to become a central member of your team. here are the highlights of my qualifications and background that might be relevant to meet your needs: Â Highly skilled in listening and responding to customersÂ needs and concerns Â Demonstrated ability to provide information regarding products and services Â In depth knowledge of taking orders, determining charges, and overseeing billing or payments Â Proven record of handling returns or complaints Â Able to record details of customer contacts and actions taken Â Comprehensive knowledge of researching answers and solutions Furthermore, I have a professional demeanor, and good communication and negotiation skills.
I work hard and take pride in going above and beyond my duties and responsibilities as an employee. I have several years experience in office and data entry and also ten years of customer service experience. I can handle anything that is asked of me as I am fantastic at multitasking! I am always ready to learn something new and keep improving myself, this is what helps keep me a versatile asset to any potential employer.
I have 11 years of customer service and technical support experience, a great phone tone and I am an expert at dealing with escalated situations. I am an advanced computer user and tend to go the extra mile for my customers where I can. I have worked in a variety of tech support and customer service positions including both inbound and outbound work.
I have had 20 years of experience in Administrative Support, Appointment Setting, Customer Service, Sales & Telemarketing, Voice, Email Support, Data-Entry skills and Teaching. I feel honored to receive good evaluations from my previous clients as I have consistently met the company's requirements. I am looking for jobs were my qualities and skills and the ability to take on new challenges can be used.
Hi! I am an experienced Technical Support and Customer Service Representative for the past three years. I was last employed for the said position in Convergys Philippines Corporation. While in the workplace, I was assigned for appointment setup, troubleshooting, billing inquiries, data entry, sales and documentations. Being exposed to a fast-paced environment, I have the skills of multitasking and time management. I am a team player,easy to adapt and admires challenges at work.
Virtual assistance, I provide excellent customer sevice, in a professional and timely manner. I have the discipline and organization it takes to complete tasks from a home office. If you decide to engage my services you can be sure to receive accurate, professional work. An example of services offered but not limited to: * Research *Article writing *Data entry *Travel planning *Administration *e-mail handling *Transcription
* 8 years of customer service * Excellent written and verbal communication skills, with an eye for detail. * Marked proficient in the Versant? English Test (score: 80) * Has an ability to apply a logical problem solving approach to resolving issues and concerns. * Extremely productive in a high volume and high stress environment. * Self starter with a can do attitude.
An enthusiastic, motivated professional with eight years of Customer Service success (online, over the phone and in person) and two as a personal assistant. I specialize in live chat, help desk and phone support. For the last two years, IÂve worked with Zendesk, Infusionsoft, Salesforce and Wordpress to effectively communicate and build rapport with customers, process orders and refunds, collect data and improve the Customer Service strategy. I also have a solid background in administrative support, project management and web research. I'm dedicated to providing top notch service.to keep your business thriving!
I'm a customer service representative and I have great communication skills, both oral and written, skilled with MS Office programs like Excel, Word, PowerPoint. I also have experience handling inbound/outbound calls from other countries to provide customer service. I also have experience with data entry, data processing. I have been working for BPO industry for quite some time now, and received several recognitions from my supervisors as well as commendations from different customers. I have handled different campaigns and gained skills, knowledge and experience from all of them. I consider my communication skills as my main strength, and interact with customer from all over the world. I can provide excellent customer service and offer them necessary products as needed. I am confident in speaking the English language and treat customer with respect.
Hello! My name is Shyam. I'm a full time freelancer, working from home to assist on jobs listed on my skills list.I am Indian and speak/ write fluently in English. I have great experience in field of Customer service,data entry,Web research.I provide the highest quality of work to meet the clients full satisfaction. I am a highly motivated professional with over seven years of experience in above field. I am Expert, Honest, Sincere,trustworthy and Responsible worker as i am taking my work like my Responsibility.I have handled a large volume of inbound customer calls related with the technical issues in software, resolved customers queries in a professional manner.I have extensive experience working for international BPOÂs for various technical and non technical process.I can manage in most difficult situations and can handle pressure.
Doing something different has always fascinated me, and when it came to my career I decided to do exactly the same thing. Being a Virtual Assistant is all together experience. I would like to include some services that I provide: ad posting, group messaging, updating social media accounts, online reputation management, Interviewing, Recruiting. Proficient user Microsoft Office, WordPress, Smart mail, Google Apps, web collaboration tools, auto dial-er software, customer relationship management software, note taking applications, and project management tools. I am available for short or long-term contracts and can offer open availability. I am capable of working for clients residing in different time zones and my hourly rate is negotiable.
Expert superhero in customer service seeking short to long term assignments in Virtual Assistance, Tech/Sales/Service Support and Remote Office Administration.
Qualified Customer Service and Support Representaive with ten plus years of experience. My customer service experiences include working in the Telecommunications industry along with data support, FEMA IA Specialist. Telemarketing with various fortune 500 companies, document research and data entry trainer. Retail Sales.