I am an avid customer service agent with experience in phone, email and IM. I am fluent in English, and speak with a neutral British English tone. My past experience includes customer service for several global financial companies. Including underwriting for credit cards and fraud detection.
I have experience in the Clerical field that exceeds 15 years and Im very professional as well as fun and bubbly! My Customer Service skills are very strong because I enjoy talking with people and working with them on a daily basis. The Client/Customer has to feel that they are important and they have to know they can trust their work with a professional employee, to be completed for them correctly and timely. My Data Entry skills are also sufficient, as far as accuracy and speed. I am also willing to work any hours as necessary.
11 years Experience working with the Better Business Bureau working with businesses and consumers in over 3000 different industries. Excellent in Customer Service, Conflict Resolution and Complaint issues. Excel in review of customer service data seeking patterns and improvement plan.
I am looking forward to the opportunity to utilize my skills and experience, while satisfing the needs of my clients. I have good accuracy, attention to detail, and consider my services at a reasonable price while delivering quality of the highest standards. With excellent communication skills, customer service experience, patience, and dedication to work, I am confident my clients and I will enjoy long-lasting and mutually benefitial relations.
I have never met a stranger, in fact you could say my favorite "past time" is talking. I have always lived the way I was taught: the customer ALWAYS comes first. If not for the customer, I would not have employment and I will do whatever it takes to make sure the customer will come back and refer others to me because they were completely satisfied. With over 30 years in the Customer Service/Support department, I can assure your company a thorough and very satisfied experience!
Qualified Customer Service and Support Representaive with ten plus years of experience. My customer service experiences include working in the Telecommunications industry along with data support, FEMA IA Specialist. Telemarketing with various fortune 500 companies, document research and data entry trainer. Retail Sales.
QUALIFICATIONS PROFILE Good communication skills and IELTS passer ( INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM BAND SCORE 7.0) Computer literate (Microsoft Office and Internet). TYPING SPEED 35WPM Experience in excellent customer service
My name is John Michael de Guzman from the Philippines, a graduate of Mechanical Engineering, with 3-year overall call center experience on customer service and technical support. I am very interested in applying on our job post involving these skills. Working in a call center has developed my communication skills as well as working effectively within a team Also, we have to meet certain goals in order for the team to keep up with the company's requirements and at the same time enjoying the time with colleagues. This is my first time to work at home, thus I do not have any portifolio or projects that can be checked as of the moment. There is always a first time for everything as they say, and I can assure you that I learn very fast and my work experience should be related to what you are looking for
I have 5+ years of Customer Service / Technical Support experience in a Call Center environment. Being part of the BPO industry in the Philippines, I have been armed with skills in communicating with different types of customers through phone, mostly to help with their technical concern. I am knowledgeable with the internet and other networking technologies. I am professional in all manner.
I am a professional who through experience has learned the most effective ways to handle customers. I believe that a customer service rep, either over the phone or through e-mails should focus in empathy, good listening skills, positive attitude and most importantly "one call resolution" where the customer ends up with 1 problem less and/or 1 product more. My focus is on call quality and effectiveness through providing the right information. I also understand the company's main focus "PROFIT", for which (if able) I always provide the customers with the info for next company product that will fit their needs. I have worked in a few Fortune 500 companies within their call centers. The positions I have been working on have provided me with extensive experience to perform alongside the best standards as a customer service rep, tech support and sales. I have over 8 years of experience in this field. The companies I have worked for: ESPN.com, Qwest Comm, AT&T, AAA Life Insurance.
I am a UK based Customer Service professional with experience in working with UK and International market leaders. I am project management trained and have experience of remote site staff management. Highly motivated and flexible; I have considerable experience in both retail and contact centres. I have a highly versatile approach and a positive, professional and enthusiastic attitude.
Graduated in MBA from Global Business School with dual specialization in Marketing & HR, A distinction holder and a gold medalist in marketing and I am having a couple of experience in sales,training,customer service and marketing.I participated in state,national & international level fest.
English customer service expert with 5 years experience in the call center industry. Worked as Quality Evaluator for both phone and chat support, Conference Facilitator, Quality trainer, transcriber for escalated calls, customer service representative for both chat and phone platforms.
Over the last few years, I've been polishing my verbal and written english, I've been in the call center industry and worked for Palm as a technical support representative for the Palm Pre and a Customer Service Associate for eBay US and Canada. I am looking for opportunities where I can extend my help by using my skills in the English language. I have some experience in Photoshop, video editing; HTML, PHP and SQL programming, but I'm still sharpening my skills.
I have been a stay at home mom for the last 6 years and am looking to get back into the work force. I have 6+ years experience in customer service and LOVE to work with people whether on the phone, online or in person.
Hello! My name is Anita and I welcome all challenges and deadlines with a big smile! I have a dedicated home office with very open availability. I have 25 years of Office, Marketing, Management, Telemarketing,Transcription, QC Auditing, Problem Solving, and Customer Service experience (inbound & outbound) Seminar Organization,Training, as well as a CEO'S assistant. I am reliable, dependable, very detail oriented, and I work to achieve the best! No matter the length of the job I will always give 100%. Do you have a project that you would like finished overnight or over a weekend? If you do my research, data entry, and transcribing skills can get the project done for you! "My goal is to be the best experience for you, then you will return"
I provide service like Data entry, Admin Task and customer service. I took up a 4 year course graduate of computer management. Five years of experience in the field of customer service, sales and technical representative supporting U.S and Australian Client. I worked as a customer representative for Nissan Account and Bigpond Telco, Account as a Supervisor of Technical Support. The important thing is to providing quality work, honesty and hardwork.
Working in a call center for over five years enhanced my customer service skills. It made me understand each of the customer's concerns and being professional in dealing with the customers. I am reliable and hard-working.
Personally experienced as a nurse, chef, personal assistant to four people, landscaper, party planner, veterinarian, maid, college student, volunteer worker, and taxi service. I have managed to wear these hats everyday for the last two years since committing to stay home and finish my Business Degree. Im in my last semester and ready to move on. If I can do all this and still provide great customer service to my family just imagine what I can do for your company when having my focus on just one job. Im a hire you will never regret.
I represent a small group of experienced call center agents - seeded and trained to cater top of the line, quality service. My group and I, will be able to do multi-task operations without compromising the quality of excellence. We can do various tasks such as Sales, Telemarketing, Technical Support, Live-Chat Support, Email Support, Phone Support, Help Desk, Customer Service, Virtual Assistant, Data Entry, Article & Blog Writing and etc. with fineness and accuracy. We will be able to work with minimal supervision, and we can deliver projects or works on or before the scheduled turn around time. Rest assured that your penny is worth the services we will be doing and accomplishing. Objective: To be a part of a dynamic and competitive workforce that promotes social responsibility and supports both personal and corporate advancement. Communication is an art we possess in the growing business world... we can deliver and exceed the set expectations; WE CAN DO IT WITH GREATNESS!!!
More than 15-years of experience providing Administrative, Customer Service, Data Entry and Receptionist support in various diverse working environments. Skilled in MS Excel, MS Word and AS400 applications. Personal Qualities: Enjoy building, nurturing and maintaining relationships with clients and customers to ensure customer satisfaction. Gained experience working as a contractor with the following companies. Cleveland Municipal School District, Administrative and Purchasing Assistant. Eaton Corporation, Data Entry Processor and Receptionist. GE Transportation Systems, Administrative and Purchasing Assistant Tony Willis Appraisal Company, Administrative and Data Entry Assistant KeyCorp, Data Entry Operator
an expert in customer service with over 2 years of working in the call center industry handling US and Australian account supporting consumer and small business customers.recent experience of a sales account for one of the top telecom companies in Australia, selling home phone, broadband, ipad and tablet. areas of expertise include: multitasking, ability to learn things quickly, good communication, problem solving, and most importantly, professionalism.
We are in this business , since 5 years . Choose from a wide spectrum of solutions that provide the benefits of Cost Reduction, Enhanced Efficiency, Improved Profitability, Secured Data and Active Intelligence to any company, regardless of size or budget. We offers a unified solution for your outsourcing needs, with a combination of seasoned customer service expertise and exceptional back office support. We have wide reaching presence and bring together the expertise of one of the largest and most experienced force of human capital available to help you implement and maintain your outsourcing advantage.
Until July 2013 I was working at Webhelp France as customer service support. I am employee in this department for more than 2 years, more exactly since April 2011. Regarding the current job, I am working through emails and also inbound and outbound calls and we are trying to solve customers complains. For example, complains regarding their bills and also we are promoting new price plans depending on their needs. In a short period of time I have succeeded to achieve ours monthly targets as in quality and quantity.
Efficient and effective customer service is what I do. I'm dynamic, highly motivated, has good people skills, patient, hardworking, has passion for continuous learning and can work with minimal supervision. For more than three years, I have been working in a BPO company catering to U.S. tax preparation software. It's Shop and Buy Department with a little technical background. This includes order processing, product inquiry, tracking of orders, website navigation, setting up account, refund, product download and installation. So if you need an excellent customer service representative, I'm the one you're looking for. You may check my portfolio to see some of the awards I received.
An expert in the field of customer service. Had been doing customer service projects for 6+ years and have more than 2 years of freelance/home base job experience for different companies in US and UK.
If you desire guaranteed accurate results, please consider Nedonna Brown for your projects. I have a vast background in marketing, product presentation, customer service/support, telecommunications, and sales. I was chosen out of dozens to lead a team of consultants/representatives for the remote pilot study of the Chicago Dept of Revenue's Water Management division. I successfully complete the contract in its entirety with rave reviews and gratitude from the Assistant Director and Assistant Commission of Water Management for my outstanding work. I specialize in quality customer service (contact center, general office, and clerical support), marketing (research, product promotion, branding, guerilla marketing, spokesperson and merchandising) and consulting. Overall, I specialize in servicing my clients and their clients to the maximum ability.
I am an enthusiastic and professional Customer Service Representative and Data Entry Clerk. I am efficient at grasping new ideas and concepts, and developing innovative and creative solutions to problems. I am able to work well on my own initiative and can demonstrate the high levels of motivation required to meet deadlines. With my skills and experiences with updating records, verification, attention to detail and customer service, I am confident that I will be a competitve candidate.
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells! I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. It would be a pleasure to interview with you and I look forward to hearing from you soon.
I am a dedicated worker, reliable, respectful, attentative to my work to do the best job I can perform to give 110% or more to my career. I like the challenges of diverse jobs, I learn fast and very efficient in my work. I have a quiet dedicated home office to work from home. I have Internet, Private Landline phone just for Inbound Calls Customer Service. I appreciate the time you have taken to consider me for your opened position.
I'm currently working as a Project Manager with a leading US healthcare technology company . My primary responsibilities are product implementation & support, functional analysis and managing the entire customer experience. Working with multinational corporates spanning 6 different countries has provided me with diverse experience resulting in my strong professional background. I have solid experience in: Product support Project/Program management Functional analysis (domain expertise in US healthcare) Lead generation, inside sales, product demos and all aspects of client servicing. Managing cross-functional teams
Aiming to provide good quality work performance and establish my own niche in an Organization I am connected with. I am highly skilled in Customer Service and Sales. I've consistently met and exceeded corporate goals while also motivating agents to improve team performance. I learned how to manage a high-volume workload within a deadline-driven environment.
I am a professional with 10 years of customer service, administrative, general office, and call center experience. I have a typing speed of 65wpm. I take pride in completing the tasks I begin to the best of my abilities. I am currently starting my own business, Pembe Clothing www.pembe.yolasite.com. I began an Entrepreneur training program through the University of Wisconsin - Milwaukee, School of Business in February 2010 and completed this program in May of 2010. Through my training I was able to research my market of business and create a solid business plan.
I am Erica Cassita, a highly experienced individual in the field of customer service. I am from the United States and have 3 years of experience providing customer service in a call center. I am able to confidently and accurately assist customers in a way that makes them feel well understood and listened to. I am able to work efficiently and professionally in fast paced and stressful environments. I have experience responding to telephone and written inquires. In order to effectively respond to those inquiries, I can analyze and research multiple forms of data. I am able to type 55 words per minute and am very familiar with Windows operating systems, Microsoft Office programs, and internet research. During my experience as a customer service representative I developed excellent verbal and written communication skills, analytical skills, an eye for detail and the ability to multitask. I also have experience as an online researcher answering SMS text questions.
I'm new to eLance but have been a freelancer for a year now. I worked mostly with oDesk clients, working on various projects. I'm a self-motivated individual who is seriously looking into building a career as a home based professional. My goal is to be a premiere provider in oDesk and Elance delivering only high quality outputs and services. I have 10 years of customer service experience, working in top BPO companies in Manila. I started my careers as a Customer Service Representative and worked my way up to a management level of Customer Data Manager. My core competencies are: > Call Center Operations Performance Management > Coaching and Leadership Development > Customer Service (both for voice and non-voice) > Data Management > Research > Quality Assurance
with a degree in elementary education major in mathematics but chose a career path in a call center industry. i've been working in call center for over 4 years, attending to clients/customers need and providing world class customer service. with this experienced I had, this became my edge to be competitive enough in this kind of industry. finishing a degree course was never a waste of time because I was able to apply the skills I learned from the academe.
I am an experienced Customer Service Professional. I take pride in being a dedicated, hard-working individual who thrives in an environment of constant progressive learning and advancing improvement; furthering and bettering not only myself but also those who depend upon my judgment and skills to complete the tasks assigned.
I have been working from home since 2008. My qualifications are customer service phone support. Mainly Inbound calls dealing with Customer Service,Sales or Customers Accounts with large retailers. Summary Qualifications *Customer Service Inbound *Sales inbound *Customer Service with Rentention Inbound (Keeping customers accounts) *Placing Orders/Modifying Orders for large Retailers through a large Corporation *Direct Response Inbound However Administration duties comes along with the type of work I have been doing.
I have around 8 years of work experience in BPO industries (customer service, transcription & data entry, and experience in U.S. recruiting process. Communicate with customers and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions. Also, to deliver timely, accurate and professional customer service to all customers. Handling and resolving customer queries/complaints effectively. Respond promptly to customer inquiries Follow up on customer inquires not immediately resolved Can do data entry with very good typing speed and accuracy.
11 years of quality experience with Telecommunications, Banking and eCommerce industry with mentioned skills: - Customer Services Operations - Process Training - Process Audits - Complaint Management - Business Excellence - Business Development - HR & Administration Operations - Vendor Management
An expert in Tech Support, Sales and Customer Service, with over 4 years of experience, I consider myself a Responsible, Hard working and self-motivated person with a positive personality. I immensely enjoy my work which reflects in my attitude. I'm a go-getter, giving my best to every coming opportunity. My goal is to provide services with 100% accuracy and to make sure my Clients are getting what they want and the way the want the work to be delivered, before the Deadline. I value time, so I will never waste your or my time. During my work hours, my Only priority will be my work and nothing else. I Appreciate your time. God Bless. - Safkat.
I am a hardworking person and a dedicated to the job being assigned to me. I can work at minimum supervision and delivers with quality result. I have work in reputable call centers here in the Philippines, handled customer service, directory assistance and technical support. I am also skilled doing administrative functions to my previous job. I am open to suggestion and I'm willing to learn to hone my fullest potential. I am passionate with my work in order to give high quality services that will enable to meet your objectives more efficiently and effectively.
Hello, First of all, I love to communicate with people, I care about how they feel about things, like what they recently purchased, or may that be the service they got for them and their family. I always make sure they are satisfied and happy with what they are getting. I don't mind taking an extra mile for my company or for our customers. In a way, I will be an asset to your company and someone that you will be proud of!
Customer service and content moderation expert Committed to execellence Team player Accurate and reliable
I have done a little of everything. Data Entry, customer service, email, sales, shipping, I finish everything I start with excellence. I'm hard working and a fast typer. I have professional experience as an Ebay Lister in both a retail and warehouse setting. I am well organized and time oriented.
I am able to provide an excellent customer service to your clients; As well I am an organized person so I am very good in time management; I love to help others and I am very open to learn from others and share my knowledge and experience with my team mates. i can work in 3 languages french, spanish and english.
I believe in a strong work ethic. I give 100% of myself in what ever project that I take on. I am a self-starter and a self-motivated individual. I am a career oriented individual who takes pride in producing quality products and/or customer service to customers. I have over 12 years in Customer Service and over 7 years in Data Entry work. I have over 10 years experience on the telephone and have taken inbound calls as well as made outbound calls to prospective clients and/or customers. I have worked in fast paced environments and enjoy working with the general public yet I am also able to work alone when the project calls for it, therefore I have become accustomed to adapting to changes if needed.
I am a college student with 8+ years of experience in the fields of customer service and administrative support. I worked for the same company for 6 years as a customer service manager and also have experience in data entry, office skills, and very advanced computer skills, as well as experience in a virtual call center.
Telemarketing,Sales,Lead Generation,Customer service and Support Professional with over 10 years experience in customer service, sales support, management, procurement and administrative positions. Background includes: building relationships, order entry and management, inventory review, issue resolution, customer advocacy, excellent customer service via all mediums, fulfillment and negotiation, streamlining operations, reducing costs and expenses while remaining low key and getting the job done. I have an extensive experience in telemarketing Sales and Lead Generation i have been working in such huge organizations Comcast. Time Warner Cable, Charter and Direct v Dispatch Massive confidence with such huge organizations.
SCSales Administration has been in the business of Professional/Office Administration for over 17 years. The owner of SCSales Administration has a sincere belief in customer service and that providing customer service is the best thing that can grow a business. Providing a friendly and safe working environment is essential to building trust in a virtual working partnership and we strive to do that with all of our customers. SCSales Administration is well-versed in office tasks and has included project management, website content uploading, image sizing and uploading, basic computer and website training to our list of services available.
I am a Registered Nurse with good communication and computer skills. I consider myself as a fast learner, flexible and a hardworking individual. I can do administrative jobs, virtual assistant jobs, data entry jobs, customer service , transcription and health care related work.
As a customer service representative/technical support, VA and Online English Teacher, it is my goal to provide excellent customer service to my clients. I've worked with ATT U-verse as Technical Support/Customer Service Representative for 12 months, as a Virtual Assistant to the Vice President of Sales of one of the biggest internet company in Colorado for 6 months and as an Online English teacher for 6 months. I have experience in the following tasks: World-Class Customer Service Troubleshooting/ Problem Solving Up-Selling/Sales Support Customer Order Fulfillment Appointment Setting Follow-up Call Call Center Operations Technical/User Support Complaint Handling Reports & Documentation Forum posting
Obtain a customer service management position where I can effectively utilize my expertise in customer relations and staff leadership.
I am an independent contractor seeking part-time or full-time work. I always strive to do the best I can to excel in any job I choose to pursue. I am very reliable, hardworking and trustworthy. I can handle delicate information with extreme care and ensure that I always perform my job according to company standards. I have a wide range of experience having worked in several different industries from customer service to managing retail shops, gas stations and financial accounts. I can speak and write in English fluently. I pay utmost attention to detail and can provide results with extremely high accuracy. I'm quite a critic so I can spot out errors quickly. I'm a fast learner, a quick thinker and can be good at problem solving. I aim to deliver.
I am a Commerce Graduate with 6 years of experience in service industry. I had worked with Genpact and HSBC as a customer service professional. I have an excellent reputation as a hardworker with high quality output and work completeness within time. I am a fun loving, result oriented quality worker with key result areas in operations management, client servicing, recruitment, data entry and team handling. I can start immediately. I am available for 8 hrs a day and is also available on weekends when needed. Hire me and see the results. Thanks and Regards, Nasreen Shaik.
I specialize in general office projects to assists individuals and companies of all sizes with their customer service and administrative tasks. My experience includes composing letters, drafting spreadsheets, creating striking PowerPoint presentations, tracking appointments, making travel arrangements, and more. I am extremely internet savvy and have strong computer skills and can tackle any new assignment. I also have exemplary customer service skills. I have a positive and friendly demeanor with a drive to help people. I have a total of 10 years of customer service experience, but for the last 3 years I worked in a busy law firm, as a paralegal, interacting with dozens of clients a day by phone, e-mail and in person. I also drafted legal documents, correspondence and other multi-tasking.
I have been in the customer service, adminstrative assistant field for 12 plus years. I have worked for Fortune 500 companies such as AT&T Wireless, Citigroup and Verizon Wireless. I am a licensed insurance agent, and also have worked in the retail operations, and retail sales, in the wireless industry.
Results oriented, dependable professional experienced in customer service,information technology and administrative tasks. I have approximately (7) years of Customer Service experience, with (1) year of that being in an inbound high volume call center environment, as well as Administrative and Clerical skills.I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have a Diploma in Software Design and Programming and I do have experience in computer programming. Jobs are always done to the best of my abilities with ultimate employer and customer satisfaction in mind as I seek to develop and maintain long-term, mutually beneficial relationships. I have excellent written and verbal English skills as English is my native tongue. I live in Jamaica which is in the Eastern Standard Time zone.
Looking for someone to represent your business in the manner you would? Look no further! As a jack of all trades in an administrative role - I provide top notch services tailored to your needs. Whether you are looking for a personal virtual assistant or a customer service representative, I handle and execute both with a sense of urgency, accuracy and happily! I thoroughly enjoy working with and for people. As a psychology major, I have a high sense of emotional intelligence which is beneficial when working electronically. I have a solid understanding of what customer need's are and pride myself on being able to rebuild trust when needed, I have a proven track record of meeting deadlines, prioritizing and effective communication. Experienced with email communication (email etiquette), social media advertising/responding and telephone conversations.
Are you searching for a responsible, committed and passionate individual? Looking for quality work with a plus gor quick delivey? Look no further! Here is where you'll get your money's worth. I have a strong background in customet service with experience in the IT sector, Bank and a multinational company. I have headed the customer care departments in these places I mentioned and have received commendations from my bosses on the quality and output of my work. As a Manager, I have had course to train those below me and to translate my work style and ethics in every one of the staff that had worked with me. I also have experience in administration, marketing and recruitment. I manage the day to day activities of a travelling agency. My experience in different sectors is wide and varied and thus I am able to give a different take and add something extra to any new job I am involved in.
My goal and objective is to use my skills and experience to meet and exceed your virtual needs. I will employ my professionalism to offer Web Research, Transcription, Word Processing, Data Entry, Project Management, Customer Support, Virtual Administration and any other virtual assistant job. As an Independent Contractor I believe in satisfying my customer's needs. My Strengths are outlined below; -Good organizational and time management skills -Highly computer literate and analytical -Proficiency in MS Office Applications -Excellent telephone techniques and listening skills -Customer service focus and ability to prioritize work -Friendly, courteous, helpful and patient -Ability to work under pressure to achieve targets -Good inter-personal, presentation and communication skills -Strong team player, responsible, well organized, disciplined and accountable for all actions -Knowledge and proficiency in Customer Relationship Management
I am very exciting and full of energy, who can make atmosphere around me very vibrant. I am very determined and hardworking, who is much focused to achieve of what I intend to. I am very friendly, open-minded and levelheaded person. I like to work in a team. I can get along with people nicely. I love my family & friends, they are my motivation. I want to be recognized and be allowed to grow with the organization I am involved with.
I can offer over 20 years of excellent customer service experience. Other strengths include being task-focused and organized, as well as typing skills with an average of 80+ wpm. I am also very interested in voice work, having received frequent compliments throughout a 16+ year airline career and other customer service phone experience.
Over the last 10 years I have gained extensive experience working as a virtual assistant, customer service supervisor (call center based in Michigan), Real Estate executive where I have provided all kinds of administrative task for The US Real Estate industry. I know Adobe Photoshop extensively.
When it comes to delivering exceptional customer service results I am definitely the one who can provide training to ensure that your team is well equipped to began handling customers appropriately.
Strengths: Maintains a positive attitude, understanding, dedication, patience, and commitment. Excellent ability to learn and adapt in a changing environment. Excellent oral and written communication skills. Proven ability to reach goals. Proficient in problem solving and multitasking. Excellent customer service skills. Detail-oriented.
Been in a BPO industry for more than 3 years for inbound account and almost 1 year for outbound account. I've always been motivated by the desire to do a good job at whatever position I'm in. I want to excel and to be successful in my job, both for my own personal satisfaction and for my employer. During my career, I've demonstrated the ability to help businesses sell products and improve levels of customer service. I believed my background and qualifications would make me a perfect fit for your organization.
I have two and a half years of delivering exceptional customer service and extensive knowledge on how to work with poise under pressure. My technical skills (Word, Excel, PowerPoint) are comprehensive and I have an verifiable record as a reliable, productive employee. I bring enthusiasm, reliability and a positive disposition to my work. If you need personnel committed to providing quality work with an emphasis on accuracy please contact me. Born and raised in San Jose, California.
Proactive Customer Services Representative who always accomplishes more than expected by meeting challenges with enthusiasm and hard work; uses natural ability to relate to people in order to consistently achieve positive results in assessing and meeting customer
Throughout my 10+-year in customer service, banking, education, and telecommunications, I have demonstrated proficiency in all core office administration functions, including document preparation, internal/external communications, data and records management, meeting scheduling, and task prioritization. In short, I can manage the office without supervision, juggle multiple tasks effectively, and maintain confidentiality with highly sensitive materials and matters. In addition, I have experience in supervising staff and working with diverse group of individuals, both of which require extra attention to the people management side of business. Through successfully managing both internal and external relationships, I have accelerated the achievement of goals and positioned myself as a valuable resource in a variety of situations.
Looking for a position as a Customer Service Representative,Chat Support to use my strong passion for Customer Satisfaction and Good Customer Service, Have experience in Article Writing, Submission, Keyword and data research, SEO and Advertising. Working hard to excel in the BPO industry, together with my skills and experience that will enable me to make a significant difference in my future company.
I have a 2 year degree in Accounting and schooling in Business Management (Degree not yet completed). I currently work in Accounts Receivable/Collections. I have over 10+ years experience in customer service, 6+ years in collections and 6 years in Accounts Receivable. I build great rapport with people that I work with and I have proficient experience with written and verbal communication. I am currently looking for some extra work part time evenings and/or weekends for some extra income to support my family. I would prefer to work around 10 - 15 hours a week and looking for something flexible.
I have been in the Call Center Industry for more than four years already supporting a technical account. Most of the accounts are telecommunications company where I worked as a Customer Service Specialist and a Technical Support Representative. I am diligent, honest and perfectionist with my work. Reliable to make things done with less supervision and a fast learner to any changes that may come.
Seek to work in an environment that will challenge me further; while allowing me to contribute to the continued growth and success of the organization, will enable me to use my customer service skills , sales and educational background. As an individual I describe myself as fun-loving, energetic, willing to learn new things and can easily adapt, I can work to shifting schedules, maintains professionalism to customers.
Almost 10 years working in the Customer Service field have taught me that an exceptional customer service is very important to achieve customer loyalty. I'm a natural problem solver and knowing how to assist people to fulfill their needs makes me a perfect candidate to supply your customer support related tasks. I'm a team player and I choose to apply a proactive focus in my responsibilities, nevertheless, I'm also prepared for demanding situations where quick reaction is needed. I believe there is always room for improvement and you can learn something new every day from situations and the people you surround yourself with. I guarantee you will not regret if you give me a chance to be a part of your company.
I am an experienced virtual assistant with a year's worth of BPO experience. I do freelance article writing for friends, and am currently trying to publish 2 novels over www.wattpad.com. I had been a customer service representative for Paypal, a sales representative for www.1800flowers.com, and a billing analyst for Verizon Business. I also run my own online store found on facebook (www.facebook.com/clcup). An audio sample may be found via this link: http://soundcloud.com/chloelen/introduction
My 3 years experience as Senior Customer Service agent of Microsoft has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. As an agent, respond promptly to customer inquiries either via email or phone, handle and resolve customer complaints, process orders, forms, applications and requests organize workflow to meet customer time frames.
I have 10 years experience working from a home office as a secretary for a home improvement company. I performed all the office duties needed to run the company as well as took care of all the customer service needs of the company. I am looking for a position where my skills and knowledge can be a benefit. I am always looking to increase my knowledge and learn new things.
I have 6 years experience as a Reservations Agent in a 5-star hotel handling individual and corporate reservations. This gives me an indispensable experience both in Customer Service and Sales. I also have a background in the BPO industry as a Customer Service Associate where I was tasked to do outbound calls for Dell's broadband service. I have above average Customer Service Skills and have excellent communication skills, both oral and written. I pay attention to details and can work with minimum supervision.
Looking for high quality work, fast turn around time at a very affordable rate? Please contact me. I will not let you down. I love working on different projects including data entry, virtual assistance and excel to name a few. I have 5 years of experience working in a customer service and sales environment. A hard-worker, can work under pressure and with less supervision.
I have excellent written and oral communication skills. Adept in computer applications and good at handling customer service support. I also have 5 years of experience in up selling and cross-selling and willing to work in a dynamic and shifting schedules.
Dynamic, bilingual focused and energetic Sales Operations and Customer Service leader with demonstrated experience managing B2B and B2C account management initiatives expertise in quality assurance initiatives, product logistics and IT project management.
About Me: I am a WAHM professional who has been running and maintaining my own websites for a few years now. I have experience in building and managing Wordpress Websites, Social Media Management (Facebook, Twitter, LinkedIn), Document Production and above all I have exceptional Customer Service skills. So whether it be working with just you the business owner or your clients I will always provide you with exceptional customer service and feedback. I also have extensive experience providing email customer service, so if you're needing to get your time back and want some help responding to all those customer queries I will learn your product/service and be your customer point of contact. I am Australian, so my English skills are exceptional, your communications and content will be written with excellent grammar and spelling. If you're looking for someone to take the stress out of managing your website or doing your backoffice work, you will not be disappointed.
I love life and a lot of things it has to offer. I have owned pets all of my life, I love to cook and I love crime shows on television. When I find a subject that I am passionate about, I love to write about it and share information with others. I am also extremely passionate about customer service. My customers always come first and it is my goal to ensure they are 1000% satisfied.
I am seasoned worker in the field of SALES, MARKETING, MANAGEMENT, RETAIL OPERATIONS AND CUSTOMER SERVICE. I am a dedicated and hardworking employee. My English communication , comprehension and written skills are excellent. I have an extensive knowledge in using the computers. I have the ability to do multi tasking and am very keen into details. .I am a well organized person which is a very keen qualification for the said job. As much as I am a good leader, I am also a good follower. I know how it entails to be a good personal assistant as my career have risen from the ranks.
I've been in the Customer Service for more than 6 years. Be it in the hotel industry, food and beverage and BPO. I also have an experience being a freelance video researcher to an Advertising company and contributed to Events planning. For this I am confident that I can can contribute my skills, knowledge, working experience and my customer relation ability to cater the needs of your clients. Hardworking and easy to learn of different applications and system with "a can do" attitude. Wherever I am working in different field I always maintain a positive attitude to maintain an efficient results in the end.
A highly qualified, goal oriented Transaction Processing Specialist, Data Encoder and Customer Service Representative with diversified experience on bank processes specifically on cash processing and payments; data encoding' account maintenance; financial operations and customer service. Have great experience in training and creating reports for the management. A Certified Public Accountant with educational background on accounting and auditing. Received various awards for Excellent performance and customer service provided to clients.
I have solid experience in Customer Service, be it for Sales, Support, Travel Assistance and Financial Mitigation. With more than four years of experience working with different American-based clientele, I have been adept dealing with different types of customers and workarounds in the Business Process industry. I have worked for Credit cards services, Travel Booking and reservations, Financial Analysis for Fraud Prevention and Mitigation. Through these, I am equipped with the experience to handle and interact with different types of clients, keen attention to detail and excellent proficiency to the the different Microsoft Office programs. I am hardworking, organized and promises to deliver best results. I am a team player and have always been efficient in contributing to the success of my team. With these, I am confident, willing to take the challenge onto the next level and very much willing to learn more skills while working with you.
Substantial experience and outstanding skills in customer service. Results-driven individual with a strong focus on meeting targets and achieving exceptional sales outcomes. Accustomed to working in a fast paced environment with the ability to multitask, think quickly and successfully handle all types of customers in all types of settings. Excellent interpersonal skills. Ability to work well with others, in both supervisory or support staff roles. Proficiency with various software applications. Highly energized with unyielding integrity.
I am a vibrant and outspoken person, who loves conversation. Easily adaptable a perfectionist. I had vast experience as a customer service representative in the banking industry as a customer service representative to a banker position during my previous employment. To land myself on a job in the highly respectable Customer Service Industry that will enable me to use my knowledge, skills and experience to perform what I need in a career. I will do my best to assist and provide the best customer experience to my future clients and share to the skills and knowledge to my fellow peers.
Loyal, reliable and honest entrepreneur looking for long term, flexible hour work within a good fit; company or indiviual. Will do short term projects while looking for that 'Just Right' fit.
I'm Young, vigilant, Determined, Hard Working, can readily understand instructions and have a great outlook in life. I can communicate in English very well, may it be written or verbal. I am seeking opportunities to utilize my skills in data entry ,administrative work and customer service. I am patient, pays attention to detail, works accurately, takes instruction very well and has initiative.
I am looking to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people whether by phone or in person. Create integrated strategies to develop and expand existing customer sales,relationships, brand/product evolution, and media endorsement just to name a few. I would like to provide my experience where it can be utilized to improve customer satisfaction,and repeat business. To conclude what I mentioned earlier I would like to obtain a position where I can maximize and use my customer service,writing, typing,and research skills. I am looking for long term.
I have worked in many areas of customer service and collections, allowing me to better understand the needs of clients and how to work with them resolving their issues, while maintaining a professional standard in customer Care and Service. I enjoy working with clients, and have worked in the healthcare industry, which can be a very sensitive area in customer service. I have also completed educational achievements through-out my career, with the hope to better myself as a person, and provide a clearer understanding of future clients,
Hello, My name is Petya, I have Master in Engineering and Master in Business Logistics. I speak English, French and Bulgarian. I am interested in Technical support, Customer Service,Order Processing, Research,Whiteboard animation, Transportation, Supply chain management
I am a hardworking and reliable contractor. Can work under pressure and with minimal supervision. I am a college graduate currently in a full time job as an email/billing adviser for a big telecommunications company. Previously, I was also a customer service representative for another US telecom for 3 years. The job is to resolve customers' query while on the call making sure that at the end of it, the issue has been resolved and the customer being satisfied. Part of it also, is to sell products and services of the telecom.
Ready, Set, Here I am! With over 14 years of experience in Sales, Management, Telemarketing, Administrative Support, Marketing, And Social Media Networking, I am your best choice! Who am I? An aggressive go getter, strong-minded, and overachieving intellectual . If you are ready to do business together then lets start! Why wait! When my skills, knowledge, and intense background will be a great asset to your company! Ready to start! Always Deliver! My Best Qualities I bring to work on a daily basis include: #1: The passion I put into my work reflects itself. #2: Over Fourteen years of experience in Sales, Customer Service, Management, & Marketing #3: I value Long Term Business Relationships #4: Overachieve Expectations and Deadlines #5: Multi-tasking Expert with great attendance record! You can count on me!
Highly organized, dedicated and committed to professionalism. Works well under pressure with strict attention given to detail within a multi-task environment. Excellent written, oral and interpersonal communication skills, creative, flexible, efficient and mature. Outstanding customer service agent eager to apply my experience to your company.
With a decade of experience in customer service, I had developed my skills in dealing with different kinds of people and have extensive experience in handling customer complaints. I am fluent in english language which make me competent in answering and making calls to clients and coordinating service requests. I am a very result-oriented and have excellent comprehension skills and can work under minimal supervision. I believe in extensive research on the topics and proofread before submitting on the given deadline. I am seeking for opportunity where I can contribute to provide exemplary customer service.
a person who loves challenges, a perfectionist, a "go getter". I love learning new things and I take every job that I had seriously as I only focus on quality and client statisfaction. over the past 5 years of being a BPO agent I have handled different accounts such as Virtual Assistant, Customer Service Rep, Data Entry, Data mining, Collector, Sales Associate and Technical Support. being new to elance is one of the challenges that I need to overcome to be successful. Given my extensive career and accomplishments I am seeking for a good opportunity to offer my service to you or to your business and prove myself worthy of your trust.