Reviewing items, Customer Care, Update Blog,Wordpress,Website or Calender. Desktop,Laptop Technical Assistance, Admin Assistance,
OBJECTIVE Provide cost effective, better quality support and services to clients Respond to client promptly and rapid response times currently provide services locally, nationally, & worldwide. PROFESSIONAL EXPERIENCE: Systems Executive, Cognizant Technology Solutions PROJECTS INVOLVED IN: Global Service Desk - Technical Support (handling inbound calls, email and tickets) Mattel Production Support - Technical/ Customer Support / Remote desktop support (monitor client production transmissions 24 * 7, handle customer queries and requests) MY PORTFOLIO Customer support ( Email / voice / chat) Technical support ( voice& non-voice) Data Entry ( Data conversion from MS Excel, MS Word, PDF to Excel, PDF to word, HTML to Notepad, Web to Excel & Copy Paste) Virtual assistant ( Including file maintenance, administrative support)
I have a variety of experience both within the private and non profit sectors. I have been employed by organizations such as Ameriquest and First NLC Financial Services in which I have had the opportunity to increase the amount of skills I have underneath my belt. I have two degrees, a BS in business management and a Masters in public administration. I have volunteered for a local nonprofit organization as a Treasurer Budget Officer. My skills begin with administrative functions/skills and expand to basic computer software and hardware analysis. I have been educated in business and public laws. I also speak, read, and write Spanish. Additionally I am extremely fast with a computer keyboard typing at a whopping 85 wpm tested, untested much faster. Consider reviewing the vast list of skills I have detailed under the skills section to see if I am the right candidate for your organization. Thank you for your time.
My skills are as follows: Exceptional Communication Fluent English (Listening, speaking, writing) Exceptional Customer Support Exceptional Client Support Exceptional Email Support Exceptional Phone Support Telemarketing Audio Transcription Video Transcription Pod Cast Transcription Exceptional Web Research Great Neutral Accent Expert Level Computer Skills Accurate Transcription Expert Quality Voice Over 50 WPM + Data entry Can do both data mining and scrapping to allowed websites On the top of my skills I have relevant experience in all the fields mentioned above. I have a Solid customer service experience of 4 years. My data entry experience also refers to the customer service side because I worked in a government firm "NADRA". Which involves the Data Entry of individual citizens so eventually I had to deal with angry and frustrated customers and provide resolutions to them and helping. I have worked as both a rep and a team lead in the call center customer serv
I am Nelly, a skilled freelancer,who: Offers outstanding administrative and project management skills. Is exceptionally well organized, efficient and disciplined. Excels at multitasking and time management. Possesses well-developed interpersonal skills Has Business administration expertise Has outstanding customer service skills Has excellent written/verbal communication skills Is an exceptional team leader with strong ability to generate and maintain records, oversee projects, keep team on track and meet deadlines Is perfectly bilingual (English-French)
My complete name is Jean Marie Culla but you may call me Jean for short. I am 31 years old and I am Single. I have worked for the BPO industry for about 6 years and I have developed different skills which can be used and beneficial to any Company which is need of my service. I am very much willing to learn as well as I am flexible and willing to be assigned on any scheduled shift. I have worked for a company which hosts secure virtual dataroom used to collaborate data from different companies, Intralinks to be specific. Handling customer support via phone, chat, email, ticketing system and trouble shooting are the tasks and duties I have handled for the company for almost 6 years. Giving the best customer service satisfaction has always been the main goal.
If you are looking for efficient professional services whether it's to do with Administration or IT Support, we are a new company that provides both services to a maximum standard so that our clients are happy. I have combined self-skills and experience in-order to deliver excellent customer service and provide a wide range of services that can help manage your work load from 100-0. These include services such as:Email Management , File Management ,Dealing with query's for your business and responding to clients. The IT support available provides help to solve every day problems within your company or the IT side of your life. The services I deliver include: Remote Desktop Support, MAC OS X and Windows Operating System Guidance, Microsoft Office literate, Software and Hardware installation and problem solving. I also deliver hand held device services in order to link company phones to Company Networks ,CRM and setting company phones under the right regulations.
I have a bachelor's degree in Psychology and Marketing, with experience working for Multinational companies like Citibank and Shell, doing back office support, data analysis and research. I have excellent procifiency in Microsoft office, and have attended trainings to further increase my knowledge in the use of Microsoft Excel and Word. I believe in providing quality service and accurate results because I am an achiever and I do not believe in mediocrity. Working for multinational companies has also trained me to exceed customer's expectations, and to provide excellent service for greater returns.
Looking and available for short or long term projects. I am self-motivating, hard working and takes pride in her work. I am enthusiastic to get things done on time. My knowledge, skills, professionalism, and excellent work ethic are tools that I use to deliver your project efficiently and economically. These traits will prove to be an asset to your organization. You can trust me to get the job done. Looking for a job where I can make wider use of my abilities, able to perform my duties and responsibilities. Following instructions and giving attention to every small details are traits my previous bosses likes about me. I strongly believe that your work is a testimony of who you are and I take this very seriously. As a result, I am driven to consistently provide exceptional high quality work and services.
I was offline for few months, but now I'm back ready to assist and give you full support. You can hire me for a lesser cost but will assure you that the work will be handled with professionalism, integrity and accuracy. My goal in life is to meet client's needs and to give satisfaction in my work. My experiences and skills will help me accomplish the project. And I believe for the job to be successful there should be an open communication between clients and contractor. I can assure that every client will be valued and I will do my best to meet or exceed the expectation. Services: Data Entry / Mining Web Research Email Handling Virtual Assistant Database Update Data Conversion Letter Drafting Email Queuing
To give a quality work at a minimal hourly rate . ÂCurrently with a work experience of 6+ years in the Multinational companies with Six Sigma green belt certification ÂWorked as an Individual contributor for invoicing Honeywell rental engines from June 1st 2006 to 2009. ÂDeftness in managing & motivating teams for running successful operations & extensive experience of developing procedures, service standards & operational policies for business excellence. ÂEffective communicator with exceptional presentation skills & abilities in leading teams.
I provide virtual administrative support to busy C-Level executives and business owners who are in need of executive assistance, bookkeeping, client services and event/project management. I handle the details so you can deliver results.
Ascent is a Business Process Outsourcing (BPO) company which is located in Hyderabad- INDIA that provides consulting services to small and medium sized organizations around the world. We have been providing our services to USA, Canada and Europe countries. We are in to the industry since 4+ years and have experienced resources and management to handle varies range of projects.
Business/Executive/Personal - PROVIDER OF DISTANCE SOLUTIONS - USA + Nearshoring / Offshoring Project Specialist - Top Rated and Certified Elance Clients state in 5 STAR reviews "Randall's assistance was outstanding? a virtual assistant who has a distinguished background in business, a sophisticated vocabulary, and the ability to interact at a high level with VIPs and senior executives? Randall? brings a level of business expertise that is unique among Elancers? proactive updates, and responded with lightning speed to my requests. "Top notch professional administrative service." - Alberta, Canada "...superb job. Could not have been better." - Houston, TX ?Great provider, very reliable , always willing to go that extra mile, very professional... one of the best we have worked with.? ? Newark, DE FULL RECOGNITION OF STAKEHOLDER RESPONSIBILITIES. A seasoned entrepreneur who envisions and navigates change, understands global perspectives, and motivates teams with a common pur
Data Entry: +++>Images To Text +++>Books to Text +++>Hand Written to Text Data Conversion:- +++> PDF to Text +++>Raw Data To Required Formatted Data +++> Data Organize and Validating +++> Images to Text Conversion +++>Text to Images and PDF Conversion Data Validation:- +++>Ensure Data Quality of Existing Contact Data and Etc.. +++>Address Verification +++>Phone & Fax Verification +++>Email Validation +++>Company and Individual Profile Validation WebScrapping:- +++>Management Data Extraction +++>Address Informations Extraction +++>Phone & Fax Data Extraction +++> Email Extraction Lead Generation:- +++>Contact Leads +++>Real Estate Property Leads Presentation:- +++>Powerpoint Presentations +++>PDF Presentations +++>Excel Presentation +++>Word Presentation Image Processing:- +++>Image Editing and Resize +++>Logo Creation E-Commerce:- +++>Product Update and Product site Maintenance +++>Ebay Account Maintenance +++>Salesforce
With 6 years solid experience as a Customer Service Representative , 2 years as a Quality Assurance Specialists and 2 years as phone,chat and email support ranging from data management up to Customer Service management. As an excellent communicator who is highly organized, flexible, efficient, versatile and energetic, I am driven to provide administrative and product management support. I have an excellent work ethics with and adaptable to a range of professional environments. Provides pre and post-sales support through Live Chat and Tickets. Systems utilised are Bold Chat, Magento and Zendesk.
Starting off as a freelancer in 2009, working on writing projects, administration work and data entry. Currently a full time Virtual Assistant - focusing on customer service by email.
I am a highly motivated executive assistant with more than 10 years of experience providing personalized and efficient support to the following areas: - Administration - Business Development - CEO support - Human Resources - Cross-Department Coordination Some of the services I provide to top management are the following: - Calendar management - Meeting planning/ scheduling - Travel logistics - Teamwork coaching - Communications organization - Letter and report preparation - Accurate translations and transcriptions - Research Executives count on me to be their go-to person for negotiations with service providers, clients, travel agents, caterers, and event planners. This trust goes beyond just theory: I have successfully negotiated competitive pricing agreements and streamlined office workflows and organization to improve the working environment for all staff.
Extensive experience in e-commerce store management & customer services. Expert in product listings on Ebay(com, uk, au, in), amazon, yahoo stores, magento, bigcommerce, opencart, woocommerce, shopify and other e-commerce platforms. Professional in photoshop, data entry and excel. Will always provide 100% accurate and perfect work , on time at a fair price.
Under Admin Support , we provide +Data Entry, manual or using Scan and OCR method +Simple to Complex Excel Data Processing including Macros +Online Data Entry / Updates +Web Research +Shopping Cart Maintenance +Real Estate and Mortgage Data Collection and Data Entry PHP (Web) Platform: * Online Shopping Carts * Payment Gateway Integration-Authorize.net, Paypal, 1 Shopping * Simple & Dynamic websites * CMS - Core PHP & OS-Wordpress,Joomla,Drupal and Magento * Framework - Zend2,CakePHP,Symphony & Laraval * Custom Graphic & Logo Designs * Open source Script Integration * Membership websites development Under .NET Platform * SW applications using C# & ASP.NET * Enrolled with Elance on Nov, 2002 * Completed about 1600+ projects * Located in Chennai, South India, GMT+0530hrs * 70+ Employees, 16x6 operations , 2 shifts, Mon-Sat
Freelance Competent and Hardworking Experienced Data Entry Provider and Researcher. I am a self-starter, self-motivating, professional individual who works as a team player and has the provider's best interest at hand.I have honed my skills too in MS Office, data entry, web research, lead generation and entering products into E-commerce site. I specialized and mastered the bibliographic coding requirements and data capture jobs in BPO companies dealing in Litigation, Medical and Insurance documents. My employers are computer based companies and computer skills are needed for a day to day transactions. Over the last 15 years, I do data entry works in a high profile company locally and in US based. I'm very dependable and pride myself on punctuality and meeting deadlines. This is what I can promise, since this creates trust. I offer this because I understand that they need help and are looking for the right person.
I am currently a Project Management Assistant for a construction company as well as a Lead Coordinator for a Wedding Planning Company. Unfortunately the doors are closing on the Wedding company and I am looking to help others with their passion and business. I am looking to do everything virtually. I am very good with time management and juggled 3 jobs, sorority life, and full time college courses and still managed to graduate in 4 years. I am very determined and want to help others in any way that I can.
Wonderful Virtual Assistant-- can follow instructions well and always aim the target result; independent and proactive; Expert and excellent Customer Support Agent-- highly responsive and a problem solver; Fast and highly reliable transcriber-- guaranteed quick turn-around time; Hi. I am a Bachelor's degree holder in Political Science with sufficient knowledge in handling costumer issues as I have worked in numerous BPO industries before. I acquire knowledge in most technical issues and support services. I have excellent communication skills in both- written and oral and can work well independently in various task such as administrative tasks and data entry. I can manage to work flexibly, and can work well even under pressure. I assure my client of a great performance in whatever work I find myself into. Thank you so much for taking the time to look into my profile. Surely, it isn't a wasted time! :) I look forward to working with you soon! Warmest Regards, Ulyrose G.
I am a self-motivated, detail-oriented, organized and good with multitasking. Quality is my priority and I do not believe in making any compromise when it comes to work. Being time and goal oriented, meeting a deadline will not be a problem as long as I get clear instructions from you. Given a clear instruction of what is expected from me I give in my best of effort to a job offered to me and is open to correction whenever required because client satisfaction is my topmost priority. I believe in letting my work speak for my skills and professionalism. My main objective is to contribute outstanding and quality results while helping me to develop and refine my personal abilities and to help the company achieve its maximum potentials through my skills, hard work and expertise. Thank you for going through my profile and be assured that you will not be disappointed with my work ethics.
501 Global specializes in making your life easier. With extensive experience in B2B Appointment Setting, Lead Generation, Lead Qualification, Targeted Business Lists, Social Media, Web Design and more, plus, bilingual (English-Spanish) services at no additional cost. We have years of experience working for US Companies, specially for the IT Market. Our combined skills, make us the perfect solution for all your Marketing needs, for the US and Canada market, there is no time difference, so we are always available. www.501global.com
I am an experienced finance professional who is skilled in financial / management analysis and reporting, with several exposures on accounting software and financial analysis programs. I am familiar with preparing reports and budgets. I possess a strong client relations skills and I?m able to interact at all levels. I have grown enough as an accounting/finance/business analyst to the extent of my knowledge and where I also developed my technical skills relating to database management that involves system account mappings / implementation, creating MS Access databases, writing VB codes or Macros to automate a process. I have also known as MS Excel guru and I have an eye to read processes in the systems.
A hardworking, dedicated, efficient, reliable and energetic professional who is motivated to succeed. Accomplished, highly qualified, intelligent Virtual Assistant with over 4 years experience in providing outstanding customer service support to companies such as AceHardwareOutlet.com My analytical and problem-solving abilities are solid. I am well-organized and efficient, always completing projects on time. I am self-motivated, assertive, and can quickly learn new procedures and methods. My rates are negotiable and are based only on the skills applied, workload, time invested and the client's budget. I submit the work as I complete it (or as required by the client) for review. I have a very flexible schedule and a fast broadband connection that guaranteed my reliability
I'm a full time freelancer experienced in Data entry, Virtual Assistant, CRM, Mailing List, Web Research, Data Capture, Data Mining, Database Creation, LinkedIn Research, WordPress, Invoice Processing, Conversion from PDF to MS Excel and MS Word, Web Scraping, Email Marketing, Email Handling, Ebay Listing, eCommerce, Shopify, Etsy and Transcription. I'm expert in MS excel, MS word, Google docs, Wordpress and Google map. I'm reliable, highly organized, dedicated, detail-oriented and have positive attitude. I can offer affordable, fair rate and high quality of work. My goal is to complete any task on time and to develop a long term relationship with my clients.
I have 8 years experience in sales and customer service. I handled sales and customer service for a Telecoms company for the over 5 years. I later on joined the BPO industry and handle various accounts involving customer services and sales, dispatching and assistance, either through live chat,email or telephone. Having been a Team Leader and an Assistant Call Center Manager I have been responsible for developing a team to be able to deliver the required services that is expected by the Clients and at the same time identify challenges and develop ways in which to continually improve overall performance. I am hardworking,committed and honest in my working. The ability that gives me competitive advantage is my time management that is to say completion of work within the agreed time without sacrificing the quality of work.
I have been working for over 11 years now and I've been assigned in a various task. I worked in a managerial position as Assistant Store Manager, worked in a customer service environment for over 5 years now thus makes me well equipped in the do's and don'ts and makes me conversant in all Microsoft Applications. I have worked as well in a Credit and collections department specifically in Accounts Receivable. Currently, I am working as a Sales Consultant in a Publishing Industry that gives me an edge on how to do suggestive selling and consultative selling.
Kanon Solutions LLC was founded by my husband, Eric, & I (Amber). Together, our combined skills and experience provide practical solutions and assistance to help you and your business get more done! I am an experienced Virtual Assistant, offering an array of General Administrative assistance services, including e-mail and calendar management, research, data entry, creation of PowerPoint presentations, writing, and more. Marketing Assistance to help you establish & maintain your business' Facebook presence, & build & grow your customer and business relationships. Eric, our in-house IT Specialist, can get your custom website up and running, while optimizing your search engine results, & preparing you to take payments in no time - from your website, or your smart phone. Specific for the Foodservice Equipment Industry - quoting, crossing over competitor models, assisting with chain accounts & specific customer questions. See www.KanonSolutions.com for more!
I have more than 2 years of experience in the field of customer service and technical support. I am also interested in transcriptions, data entry and other admin tasks. I am reliable, goal-oriented and driven to succeed. I have a high regard to work ethics and treat customers with utmost respect and empathy.
BPO Industries provides Virtual Assistants, offsite admin work and customer service to all professionals. We grow lasting relationships and provide excellent work. When you decide to go with BPO Industries we will become part of your team and your success is our success.
Customer service professional with the ability to prioritize and multi-task to achieve goals and meet deadlines. Computer literate and technology forward with over 5 years of combined customer service, sales and retail experience.
Im a professional Spanish-English translator and Customer Service Expert with experience for over 5 years. Graduated from Business Management in Apec University, Santo Domingo.
I am a wife and mother of four who is looking to make a mark in the customer service world by bringing my excellent people skills and time management skills to your business, while I work at home to be able to care for my family better. I am available after normal business hours to answer calls and have ready for you the next business. I am also available to work on holidays since this will be my home based position. I am available for part and fulltime positions.
My resume highlights my experience in Customer Service, and Technical Support. I have been working from home for the past 3 years which has afforded me the opportunity to have firsthand experience in multi skill contact center environments. During my time at Support.Com, I was able to succeed in working from home as a remote service technician. I handled various technical issues, involving all operating systems, on a daily basis. I was able to communicate with my supervisors and team members effectively as well as solve multiple issues for customers. As you will see from my resume, I have run an office entirely remotely from my home, provided exceptional customer service and technical support.
I am an experienced administrative assistant and online sales representative with a positive outlook that will bring new energy to your company. I bring to the table excellent customer service, communication and organizational skills as well as an inner drive to succeed. Proficient in: - Excel - Word Processing - Outlook - Open Office products - Calendar Management Experience with: - Microsoft Publisher - QuickBooks - Skype - Social media - Online Advertising
I am the Owner and Founder of Happy Agent LLC, which is a Virtual Call Center that provides Customer Support, Receptionist Services, Data Entry Service, and Message Taking Service to Small Businesses. With over 15 years experience we bring Professional and Dedicated service to your Customers. In my business the Customer is always right and should be put first. I work with 2 other VA's that are passionate about Customer Service as I am.
Successful customer service manager with over 9 years of experience in the hospitality industry, in a call center environment, as well as a busy office environment. Dynamic manager and team leader who constantly motives her empoyees to reach their goals.
Verify international or non-international employment history, education credentials and professional references ensuring that each verification contains accurate information ÂContact employers and education institutions and verify information reported by the candidate ÂComplete verifications within 10 days or less from date of receipt while maintaining ÂFind the appropriate source/contact to verify information ÂAnalyze and evaluate applicability of collected data ÂProvide great customer service to clients and their applicants ÂThrives in busy, fast paced environment ÂProfessional, dedicated, energetic, flexible and reliable ÂExcellent organizational, logistical and research skills ÂImpeccable discretion, integrity, confidentiality and diplomacy ÂInternationally experienced with extensive travel experience in Europe, Africa and the Caribbean ÂHighly computer literate, Office, Infomplus, Adobe Photoshop, Macromedia Dreamweaver, Aims
Raised all my life in and around a Business Environment, 1 2+ years exp. Customer Service, Front Office admin, Appointment Setter, Retail/ Sales. 2+ years exp. as A Customer Retention Rep. at Anthem Blue Cross, 2+ years exp. editing J.D. Powers & Associates Surveys, Demonstrator, inventory, Merchandiser, Window Display Designer, Mystery Shopper. I offer many skills and creativeness along with hands on experience
With over 24 years working in a professional office environment, I have extensive knowledge & hands on experience. I am dedicated to providing timely, exceptional results. I am a licensed RE Broker and have over 24 years experience in the real estate industry. That experience entails all aspects of mortgage loan servicing, collections, foreclosure, asset management, REO and real estate appraisal. Summary of Skills: Valuation consulting Data quality, appraisal QC Appraisal industry regulations, policy & procedures Real Estate Market Data Research Real estate principles, practice, finance Real estate law, economics, escrow and loan brokerage REO management of Conventional, FHA & VA portfolios 2nd lien & HELOC/125 management Trustees sale, evictions and final title Customer service management Collections, foreclosure and bankruptcy management Workflow management Service level agreement and guideline management Client management, account set up, inquiries
I have lived in Los Angeles, California and New York and Florida and have been a receptionist in many film or video production houses and law firms. I also love to write and have two short stories published. I grew up around The Arts; theater, music, dance, art, storytelling, fashion and am aware for the most part, how both the music industry and film business works. I booked all the travel and hotels for 2 execs and a music company, so I have quite a lot of experience booking travel. I have worked in a popular Los Angeles bar as an assistant to the owner / manager in the mornings. That job required calling people or celebrities' assistants to book private parties or events in the club as well as banking and dealing with deliveries etc. . I am also very interested in the healing arts including psychology and chiropractic. I lived in Europe for a while. I speak a little French. I have worked in very high stress situations and in tiny companies with 2 employees.
I have over 13 years of call center experience ranging from a phone representative to the director level. I also have over 17 years of customer service experience in sales, fundraising and in the financial industry. I have just as many years of experience in human resource, benefits and payroll processing. I am hard working, productive, efficient, trustworthy and produce quality work. I have great computer skills and familiar with Microsoft programs. As I am a quick learner, I know that I will catch on quickly and minimize the learning curve. I look forward to the opportunity to display my skills with a new and exciting company.
Recent senior case manager and non attorney representative for very well known law firm in Orlando, Florida, for the past 16 years. I have experience in proof reading, content writing, administrative support, virtual assistant, sales support, office and case management, scheduling, administrative assistant, legal assistant, customer service, writing of hearing memorandums and on the record requests to the administrative law judges, translator. I work well under pressure, while meeting deadlines. Bilingual speaking, English/Spanish.
I am new to Elance and am looking to gain more experience. Varied work experience to include: - Library - Office Administration/ Office Coordinator - Healthcare (Registered Nurse - clinical and administrative experience) - Food service / Cashier - Event planning/organization - Data entry - Customer service - Over 11 years - Other clerical/administrative tasks - Supervisor/Manager - Military background
I am a Customer Service Representative / Debt collector that is strong willed and dedicated in putting in the hours in having the job accomplished as well as i strive for success in whatever i do. I can stimulate a positive audience ensuring customers are delt with respect and kept satisfied. IÂ¿m a motivated self starter, positive, fun, and knows how to communicate on a level of understanding ,care, respect and honesty. With the experience i have gained from working at Alliance one inc. for the company Ally Financial which is formally known as G.M.A.C (General Motors) i can fully say i possess the skills fit working in your company. i have had years of experience doing what i do i loving every bit of it! I'm very intetested in being apart of a team/ company, and i'm also a reliable, person Fun, Energetic, Positive and knows how to communicates well.
STERLINK GLOBAL SOLUTIONS INC. is a multi-media contact center that is equipped with the latest state of the art information technology using a fully redundant and a fully fibre-optic network. It provides expertise on customer and telemarketing/sales services that creates value and opportunities. Our contact center provides a full range of low-cost but high quality customer relationship management (CRM) solutions to various clients to the United States, United Kingdom and the Australian markets. Meeting customers' satisfaction is the focus of our business. We employ dedicated and highly skilled marketing agents supervised by effective managers of all levels to ensure that the highest standard of quality service for its customers. Sterlink Global can offer its clients significantly lower CRM related costs and service enhancement, thus equating to higher margins for our customers as well as increasing shareholder value and helping customers focus on their core business capabilities.
I have been in the customer service industry for the past four years. My experience has been handling incoming calls and interact with customers through chat/email. Recent accounts that I have worked with are Microsoft, Friendfinder, Zynga, Google and Thumbtack. One reason I particularly enjoy this business, and the challenges that go along with it, is the opportunity to connect with people. I'm the type of person that focus my attention to detail. When I commit to doing something, I make sure it gets done, and on time. I am looking for a job that values customer relations, where I can join a strong team and have a positive impact on customers. Here's my Odesk profile if you need reference: https://www.odesk.com/users/~01b6efa9b3f026d090
I am a candidate with a good proven track record in delivering results. I enjoy challenging opportunities and in ensuring deliverables are met. I have a strong commitment to being a team player and a zeal for continuous learning. I have a strong preference for action and a passion to win. I have also been provided the opportunity to gain managerial skills in my current position, which I would like to put to better use in the coming years.
10 + years customer service experience, excellent social and communication skills, I offer not only an amazing customer experience, but also the "WOW! Factor" to all clients
I'm a seasoned professional in working in a face-to-face and virtual customer service environment. I offer a great deal of reliability, support, and additional help in dealing with the mundane task of everyday busy work. One thing that a client can count on me for is to work until the job is completed, provide quality work, and assist in ensuring that the clients and customers are well taken care of through my managerial, leadership, and customer focused skills.
Has worked as a Customer Service Representative for the past 8 years and got promoted as a Team Leader. I started working home based since 2009. This career shift has given me more time to learn more skills. I am looking at furthering my career here online. I would like to obtain a position that will enable me to use my technical and customer services skills. I am also willing to learn new skills.
I provide virtual administrative support with strong work ethic. I perform multifaceted general office support, data entry, as well as customer service resolution. I have 15 years of work experience. I am proficient in all Microsoft applications including Excel, Word, and PowerPoint. I have excellent customer service skills, writing, speaking, and organizational skills.
Worked for XLN Telecom a UK based provider for 8 years in the customer service department.My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I have gained invaluable experience working both as an office team member and later in charge of the team after having proven my ability to lead by example, consistently achieve targets, implement new initiatives for the benefit and advancement of the company, improve business practices and utilize time efficiently. covering continental Europe and India. I have a stable and fast internet connection. I have Skype, working cam and mic. I am knowledgeable with Microsoft Office and can type fast. I can do customer support, chat support, data entry, secretarial jobs, answer emails and can submit reports on time.
Taking You Forward has an excellent track record of Call Center Solutions, specifically in Inbound Sales and Customer Services. We collaborate with our clients by empowering two critical success factors in managing customers: 1. Retaining existing customers by extending Quality Customer Care and Service; and 2. Engaging Leads and Contacts, Qualifying and Creating New Customers for your business. We offer a wide range of business process solutions including customer service, technical support, appointment setting, sales and lead generation, and even back-office support.
Greetings! My name is Franz Raphael Perez. I sure hope you're having a wonderful day upon receiving my application to the job posted. I have seen that you're currently in need of Custom Service Representative / Zendesk + Voice for your project. I am very well experienced in Administrative Support Representatives, Telemarketers, Technical Representatives, Sales Representatives, Customer Service Representatives, Virtual Assistant and Phone Sales Officer . I am highly knowledgeable and experienced when it comes to Customer service Inbound or Outbound. Hire me and I will provide you with excellent customer care and will provide you with high production rate. I am most likely extremely worthy of this position. I am going to tell you why you should choose me to be the one to fill it. First of all, I am hard working. I pay attention to details and will get any job given to me done quickly and accurately. I am eager to learn,dedicated and passionate.
I have over 30 years experience in administrative, program development, customer service, event planning, including 18+ years as an Executive Assistant to President/CEO with a diverse background in other areas of banking. I am well versed in my skills and always give 100+ percent to ensure a job is well done. I have over 18+ years in banking which include: Audit Administrator, compliance, special project development, customer service, insurance, commercial/consumer loans, marketing and event planning. Special projects/programs I've developed are: Compliance training program, consumer credit card program and vendor management program.
I have been working in a BPO here in the Philippines for four years now. I am confident that my skills and experience as a Customer Service Representative before becoming a Quality Analyst are well suited to this position. During my course work I have obtained a valuable training in effective communication with different types of people. In addition, my computer skills can make a valuable contribution to your team goals since I am a BS Electronics & Communications Engineering graduate.
Summary of Qualifications: Â Innovative professional with 13+ years of progressive experience within the Customer Service domain and the skills to drive business growth, capitalize on new revenue potential, and manage all aspects of daily business operations. o Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale. Â Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder. Â Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, and problem resolution skills. Thrive in both independent and collaborative work environments. Relevant Skills Coaching, Communication, Performance Management, Resource Management, Change Management, Conflict Management, Presentations
I am a seasoned B2B sales/customer service professional with a proven track record spanning 20+ years providing business solutions, project management and technical expertise. Additionally my skills include: database administration, data entry, data mining, CRM, SaaS, website-design, marketing and social media marketing. I was recently accepted into the Breckinridge School of Nursing. I am excited about my career change and that is why I chose to freelance. I'm looking for part-time work that will accommodate my class schedule and supplement my income. I'm a hard-working, dedicated team player and will do whatever it takes to get the job done.
Customer service and Management trained executive. Rich experience of four years in providing high quality customer interface for Airline Companies like Northwest and Delta Airlines. Two years of sociable nature job that enables to deal with customer from different social background. Accustomed to international business standards; result oriented with excellent communication and presentation skill on both oral and written. Accomplished tasks by considering all areas involved. Pro-actively identify new areas for learning; using newly gained knowledge on the job and learn more through their application. Developed a flexible interpersonal style to help build a cohesive team and facilitates the completion of company goals.
Hi, I am UK based Admin Assistant with 10 years experience in Administration work and Customer Service. I have experience of working with Lawyers, Court Judges and Police Officers. Writing court reports, managed court room diarys and collating files for court. This experience has taught me to be organised, accurate and have an eye for detail. I am methodical in my approach and able to work within tight deadlines by being resourcful and creative in my work. I always provide customer service to a high standard, in paticular I have an excellent telephone manner. My skills include typing at 75 wpm, creating documents and flyers, data entry, dealing with customers, creating and sending direct mail, sales and training/supervising others. I am result oriented individual with good attititude and great follow through.
I am an extremely hard worker and very dedicated to whatever I am working on. Often times I get teased, because of my consistently happy demeanor and chipper personality. I have over 10 years of customer service experience and I am very knowledgeable in most computer programs and office software.
Dedicated Professional, time management oriented, detail oriented, customer service oriented, excellent communication skills, good working knowledge of computers, strong organizational and planning skills. Ability to anticipate needs, use sound judgment and be resourceful. Exhibits tact in handling confidential matters very personable, flexibility and adaptability, reliable. Demonstrated initiative and ability to work independently, effectively managing multiple priorities.
I am a hard-working person who have worked since I was 16. I have sales and marketing experience since 1994 up to the present. I have knowledge in doing blogs, writing short stories and composing songs. I have a strong knowledge in English communication both oral and written. I have trained in Excel and Photoshop. I am a freelance writer and does transcription jobs. I can be trained easily and can do multi-tasking. With my ability I can make your work more faster and better. I can work quickly and efficiently with minimal supervision.
CAREER OBJECTIVE: ?Intend to build a career at leading corporate of high-tech environment with committed & dedicated people, which will help me to explore myself and realized my potential. Willing to work as a key player in a challenging & creative environment.? I know how to Handle Inbound/Outbound Sales Account, Financial Account, and Technical account, Email/non-voice account or the like..I can handle a lot of stress, and the most important thing is i'm fast learner.. I can easily adopt and i hope i can find the right job and the right employer here.. Cheers!
I am Nowell Batoon, I have 10 years of experience in the industry. I studied at AMA Computer Learning Center with the course of Computer System Design and Network Technology. I am mature, competitive, customer-oriented person. I always celebrate my victories because itÂs too easy to simply move on to my next goal without acknowledging and appreciating the ÂwinÂ. My reputation always count, I honor my obligations and agreements. I seek to minimize start-up risk but have maximum upside potential on sales which takes on a completely different role in business-to-business sales. Doing sales requires me to perform a variety of functions. These include prospecting for new customers and qualifying leads, clearing up who the company is and what its products can do, closing orders, negotiating prices, servicing accounts, gathering competitive and market information, and allocating products during times of shortages.
Excellent customer service skills dealing with people. I listen to what individuals have to say and lead with a positive attitude to achieve the best ideal solution. I provide answers. I know my success is determined by yours, deadlines are important to meet, so you can count on me to finish your project in a timely manner. Please consider me for your company needs, given the chance, I will work hard.
Over 15 years experience ~ Virtual Assistant/Administrative Support. Proficient in data entry, internet research, excel spreadsheets, MS Word, customer service, email management, transcription services, scheduling, sales, and marketing. I am motivated, reliable, and detail-oriented. Ability to multi-task without being micro-managed. I will provide you and your company with honest, reliable, quality service.
I am a hardworking and ambitious individual who always strive for excellence in whatever task i am assigned. I have a great comand of english language and have the ability to read and interpret books and other writings. I have a vast understanding of the different elements of communication and the skills involved in bringing the message across. Most of all, I always get the job done.
I am a strong communicator and a skilled organizer managing and prioritizing projects effectively. I demonstrate remarkable interpersonal skills to establish and maintain positive relationships with clients. I absorb information and learn new technologies quickly and precisely. I can work with all types of customer support and sales projects such as inbound/outbound calling, emails & ticketing system, chat support etc. I'm detailed oriented,dedicated and cost effective. My core competency lies in the exeperience of client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. The projects i have worked with includes following countries. American, Eurpoean and Japanese. My client has been very happy with my work. Reference can be provided upon request.
. I am Canadian and a native English speaker currently living in Croatia and looking for an online job/career. I have a background in customer service and have worked for telecommunications companies and large retailers as a telephone customer representative. I was also a Training and Development Manager for Carnival Cruise Lines and know the value of customer service excellenceI am polite, educated, a quick learner and can be a value to your company.
My college years have provided me extensive background in writing, editing and theater acting. I have attended various seminars, conventions and training both for local and national. I was an efficient marketing assistant and administrative staff, too. My stay at WINGS Institute of Global Careers, Inc honed my skills in marketing, sales, management and training. My administrative work includes e-mail correspondence, recruitment, marketing, assessing and training. At WINGS I have improved my technical writing skills by creating and sending business letters to our prospective clients. I also have years of experience in the call center/customer service industry in which I dealt with both American and Australian customers. I answered calls concerning billing, basic troubleshooting, sales, and inquiries. I was promoted as Subject- Matter Expect which handles simple to difficult and complex inquirie
My background includes serving as a customer service associate within both call-center and retail environments for the last 4 years. I worked on the customer service desk for AT&T U-Verse Blue (Billing and Sales), where my responsibilities includes handling customer merchandise returns, issuing refunds/store credits, and upselling. In this position, I demonstrated the ability to resolve variety of issues and complaints (such as billing disputes, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). Also, I worked for My Outdesk in Chula Vista, CA as a virtual assistant where I am responsible for managing and monitoring the transaction process through interfacing with real estate professionals, clients, customers, vendors, title and escrow, attorneys, and lenders.
Reva Virtual Services specializes in providing talented manpower solutions virtually to its clients. Our resources are Proficient in Verbal and Written English Our USPs -24X7 Live Support -100% ethical and transparent work plan -Lower overhead and operating expenses -Maximum ROI
I have been in the Customer Service Business for almost 10 years. I have worked under several US companies providing both Customer Support and Technical Support. I have also been a Supervisor for four years handling 10-15 customer and technical support representatives. Before I started with this business, I used to work for one of the most prestigious companies in the world - DuPont Sustainable Solutions. With great qualities such as being detail-oriented, organized and professional, working with me is a breeze because I make sure that everything is done perfectly and on time. I do not shy away from new challenges and is always keen on learning new things and having new experiences. I understand that quality and efficiency goes hand in hand. I educate myself with the new trends about the Virtual Assistant business and is very open to test new software or new services that will produce quality work and client satisfaction.
A degree in International Business Management. Managed different business processing outsourcing accounts locally and internationally with different KPI?s -Conducted and supported the marketing activities of the company through a variety of marketing means including online (website, webinar, and permission-based email), conferences, speeches, and direct mail among others. -Developed business opportunities by using various methods of communication and interaction including but not limited to telephone and face to face with clients -Demonstrated service offerings by the company by using collateral materials. Worked with support groups such as pricing to obtain information that have provided optimal solutions for the prospective client. -Cultivated and prepared a pipeline of contacts and leads that ultimately developed a contractual relationship. ? -Managed cases which include basic to supervisory customer calls, troubleshooting, replication and potential escalation
Giving my best to my clients has always been my style. I am a reliable, honest and hard working professional freelancer who understand what my client needs and ready to satisfy that thirst.
I've been in the call center Industry for almost 3 years. I was assigned as Customer Service with a mix of Chat Support, Email Responding, Inbound Sales and Technical Support Representative.
Kelly N. Hunter -- Columbia, SC -- Objective: Searching for a challenging career where I can utilize my 16 years of experience in customer service, retail, sales and supervision of others. Stower, Amazon April 2014-July 2014 Â Scanned items in the drop zone to be shipped to customers Â Kept areas clean and free of debris Â Ensured items were secure in bins and available for distribution Nutrition Associate, Lexington Medical Center April 2013 - January 2014 Â Set up steam line and grill line Â Served guests and staff; followed food safety temps and guideline Â Run register; answered phones; kept area clean and maintained Photographer, Seasonal, Olan Mills Studios October 2011 - January 2012 Â Took pictures for clients Â Assisted clients in creating photograph packages; sold prepaid coupons for sittings Â General duties to included answering phones and
I have a 3 year experience as a Customer Service Representative doing technical troubleshooting, sales and as a retention specialist. I also do live chat support. I was also a Virtual Assistant for Amazon Services for over a year doing email and administrative support. I am also experience programmer using C, C++ and Java. I am also professionally trained by Cisco for Network Administration and Troubleshooting.
Time is money and Opportunity is more than money. My wide-ranging work experience includes nearly 5 years of customer service experience in retail, call center and manufacturing environments. My expertise in both MS Word and Excel is outstanding, joined with a typing speed of nearly 70 wpm at near perfect accuracy, I am a data entry NINJA. My Elance tested skills back up these claims. Internet know-how, and a self apparent nerd I love to get through new information. I am a stubborn researcher. I have exceptional organizational skills and an eye for detail that is tough to competitor.
Key player in surpassing client expectations with adept oral and written communication skills (Berlitz Certified), well-honed work ethics and professional yet amiable personality necessary for Customer Satisfaction. Recruited to professionally handle customerÂs/clientÂs concerns and efficiently give assistance whether via phone, email, chat or in person. Constantly commended by customers and colleagues for outstanding performance in delivering above-par results and regularly hit incentive metrics. Fast-learner and confident in venturing to other aspects of Customer Service, thus, can easily adapt to a continuously evolving work environment. Effectively dealt with stressful situations by remaining professional and focused. Determined to hold higher-rank position or be in a home-based setting.
I'm a graduate in commerce and doing MBA, major in finance. I have the job experience of Data Entry, Accounts and Customer Services.
I AM A UK BASED WORKER WITH 10 YEARS EXTENSIVE EXPERIENCE IN ADMIN SUPPORT AND CUSTOMER SERVICE. I ENJOY WORKING WITH ALL THE APPLICATIONS IN MICROSOFT OFFICE AND VERY EXPERIENCED IN WORD , EXCEL AND POWERPOINT.
A results-driven highly motivated Business Manager with successful track record in international operations, managing fast paced service-oriented assignments. Leading, planning, developing, and implementing business projects from requirements capture through to the implementation of successful initiatives within Contact Centre, Retail and the Hospitality sector. Possess strong team leadership, motivational, and coaching skills. Very keen in establishing performance goals to meet efficiency levels, sales targets, and quality assurance standards. Seek challenging opportunity that will utilize my skills and fully foster my career within Senior Customer Care Management or People Development role.
I worked with international clients both in phone and chat customer service. Catered service for retail industry in a top shopping center based in the U.S. also taught international students English as a second language. I am patient when it comes to my job and willing to learn more
I have worked at the same company for 20 years and was recently laid off due to restructuring of the company. I worked in Administrative/Accounting/Training. My job reviews were excellent every year. I worked on many projects as well as my day to day duties. .
I have been working on cruise ships for four years. I am fluent in spoken and written English and Filipino; can understand and speak a handful of Spanish and German vocabulary; well-traveled since childhood; computer, internet and Microsoft office-literate (including Microsoft Outlook) with both PC and Macintosh; adaptable, patient, a quick learner, honest, focused and determined to finish tasks at hand, courteous, helpful, team-focused, a great team member, leader and motivator, and with a high level of integrity. I am interested in the following: travel, organizing travel, Philippine and world history, current affairs, health, writing and critique, socio-civic-cultural activities, relevant architecture and other forms of visual art, environmental issues, heritage conservation and urban renewal, and photography. Given a chance, financially and feasibly, I plan to study, research and earn a degree in Social Sciences, Urban Development and/or Environmental and Resource Management.
Experienced customer service representative, excellent communication skills including, phone, written and email. Looking for jobs that may include typing, data entry, contacting customers or other administrative support tasks such as scheduling appointments, meetings or trips. I enjoy writing and typing as well as planning and organizing events.
My objective is to provide employers completed projects within their budget; on time and accurate. I am enthusiastic and welcome the opportunity to help any way I can. I have over 20 years experience working in fast paced environments specializing in office and project management, legal, customer service, collections, skip tracing, sales and office administration.
I am currently working full-time at Yipit.com managing customer service, various administrative duties, review and onboarding of deal site affiliates, and internal projects. I have many years of experience providing top-notch customer service, handling many various responsibilities at a given time, and working on various administrative projects. I'm currently interested in project-based assignments.
I am a highly-skilled CUSTOMER SERVICE and VIRTUAL ASSISTANT with substantial experience in customer service operation and fulfillment strategies. I have provided excellent customer service to clients, Concentrix, eBay and PayPal , successful companies that are operating world wide. I have been trained to assist our clients' customers by efficiently diagnosing and resolving technical issues and inquiries, to address customer inquiries and problems, and sometimes, to promote additional products or services, and to follow up with customers to assure satisfaction, respond to queries, solicit further sales and solve or refer problems. I am very good at building a rapport over the phone, backed with good communication and customer service skills. The required amount of training in this field, if provided by you, would make me well prepared to take up the responsibilities and I assure you that you would not regret your decision in hiring me.
Looking for someone who can learn quickly, complete quality work on time and also willing to take up additional responsbility ? I come with 10 years of Customer service experience in various domain. You are assured to find professionalism and excellent work etiquette when working with me. My areas of expertise include : Resolving customer queries via e-mail Resolving customer queries over phone Database updation Order Management Lead generation Web Research Promoting products by e-mail / phone Basic computer skills like word, excel, power point
In the past, I've worked with reputable companies in the BPO industry and have acquired positions for Telemarketing, Customer Service and Technical Support with basic troubleshooting. I've been affiliated with accounts that offers products and services for Student Loan Consolidation, Telecommunications,Credit Information, Internet Subscription, and Insurance for both Auto and Medical Malpractice. I value productivity and good performance and have proven my worth for approximately 3 years in the business. I can offer you all these and more, of which I believe are good enough reasons on why your company should hire me. After all, I am the type of person that when an opportunity is given, I give it my 100%.
QUALIFICATIONS Accomplished Collection Specialist with 7 years experience monitoring overdue accounts and interfacing with customers regarding delinquent payments. Exhibits courteous and professional demeanor while remaining confident and assertive when interfacing with customers. Negotiates acceptable payment strategies and solutions within corporate guidelines. Analytical, flexible, organized, and resilient when trying to resolve an account's balance. Â Monitored, sorted, and distributed all incoming and outgoing UPS and Freight orders. Â Verified and kept records of incoming and outgoing shipments. Â Scheduled and tracked all truck shipments; prepared bill of laden. Â Interfaced with customers regarding shipping details; provided excellent and professional service. Â Executed inventory control activities. Â Conferred with customer service to rectify damages and shortages. Â Performed light data entry and other administrative tasks as required.
I am a committed and motivated self starter with over 10 years of customer service experience. I also have over 3 years experience working as an administrative assistant in a work-at-home environment. I have a College Diploma in Legal Administration. I am very comfortable doing any Administrative duties (customer service, data entry, proofing, basic HTML, basic photoshop, dictation, internet research, etc) Some of my qualifications, plus programs I have advanced knowledge of are as follows: - Experience with Microsoft Office, ZOHO, Hootsuite, Wordpress, Basecamp, Basic HTML Skills, Transcription -Extensive Data Entry Skills -Extensive Customer Service Skills -Experience with Camtasia studios (made videos/edited them for a former client) -Excellent internet research skills -Excellent leadership skills as well as the ability to work with minimal supervision -Strong verbal and written communication skills -Typing speed of 91
Elance Rating: Top 1% of the top 1% for Client Relationships, Service Delivery & Marketing in two categories *Sales & Marketing* and *Adm Support* Expertise: Phone calls: B2B, B2C, C Level Executives, VP's, top management officials, decision makers, retention, ventures, re-engage, cold calls, warm calls, sales, appointment setter, telemarketing, lead generation, surveys, customer service, negotiation, telemarketer, marketing, lead generator, research, scripts, customer retention, customer advocate, webinar marketing, virtual assistant, data entry, accounting The majority of my experience is in the field of accounting, bookkeeping, administrative and management. During the last few years I have gained considerable knowledge in other aspects of business such as: customer service, inbound and outbound call centers, retail sales, online sales, marketing, promotions, introducing new products to consumers, surveys, sales, telemarketing, warm calls, cold calls.