I have been working as a Technical Support in 2 different companies.I believe I have the necessary experience to equip me in providing quality Customer Support and Assistance. I was able to serve customers by providing product and service information; resolving product and service problems on different campaigns that I had the pleasure to work with. You can check my voice recording and my profile in http://outbounders.com/agent_profile?ap=A4172F4137I4193N4179
Experienced Medical Biller, Health Insurance Customer Service Representative and Medical Provider Virtual Assistant, Accounts Receivable Representative and Appointment Setter.
Seeking an Administrative position where I can work in my home office and use skills I have acquired through the years. I have over 20 years of data entry, billing, customer service, accounts receivable and supervisory experience in Office positions. I also have worked in Medical Billing for Physicians including ICD9 and CPT4 Coding and Data Entry to ensure proper reimbursement. I have over 8 years experience as a Real Estate Broker in Florida where I managed my own office and trained the agents I hired. I became a Certified Property Manager to allow the option of managing property in the area. I have also built and managed web pages online. I am very familiar with Word, Excel and Microsoft Outlook.
I started at a young age working in fast food restaurant after school. I graduates and became a dental assistant and surgical tech, I work at a dental/medical spa for 6 yrs. After that I decided I needed a change since I am a spontanious person I began working for Wells Fargo Bank as a Lead Teller, I was there for 1 year 4 months and as of now I have been working for another financial institution, SunTrust Bank where I work as a Client Service Specialist for the past 7 months. The career goals I have now are to be able to be with my children, they are starting elementary school and would like to dedicate more time to them but at the same time I would love to work from home to have some income. I am a confident person. I am also a fast learner and always eager to learn new things!!
I am a highly motivating candidate that willing to fulfill all challenging in workplace environment. I also consider myself as a quick learner, highly discipline and responsibility with a can-do attitude. Previous working experiences in retail, recruitment and customer services make me believe my skills are an ideal match for your requirement
I would describe myself as reliable, motivated and hard working. I am flexible within the working environment and able to adapt quickly and positively to challenging situations whilst remaining calm and focused. I enjoy working independently but also as part of a pro-active team. My most recent job was as Business Centre Account Executive at the Institute of Directors which is a members-only professional institute which mainly promotes directors, supports businesses and the people who run them. My role consisted mostly of telephone and email contact with our clients but also face to face meetings. During my time in this role my customer service and communication skills have greatly improved. Please see further information regarding my past work experiences below.
I have worked with customers and clients for almost two decades. My first job was as a cashier in a grocery store, and through that experience I learned I enjoyed working with people. My experience includes five years in the staffing industry and almost ten years working with a utility company in a business office interacting daily with residential and commercial customers, while also performing daily administrative tasks and offer technical support to my coworkers. I am a team player and have always been able to work well with my supervisors and coworkers.
Hi my name is Esther Pacheco, I am looking for a position to keep me involved and busy. Once in a position, I am loyal, dedicated and responsible. I offer alot of experience and customer relations is one of my best qualities. I am very personable and have a flare with clients/customers. I am a great troubleshooter and a support employee. Thank you for your consideration.
I am a highly educated professional who is seeking work that I can do from home. I hold two Master's degrees, one in Education; the other in Business Administration. Most of my working years have been concentrated in these two areas. I am a very dedicated, conscientious, and dependable individual. I understand the criticality of meeting deadlines and producing quality work. I am very self-directed and have excellent customer service and communication skills. I have a very strong work ethic and I can assure you that if you hire me I will produce quality work.
I have been working in a hospitality industry for more than 8 years. I have developed excellent customer service skills and a strong communication skills. Part of my job was dealing with different nationalities and handling complaints.I also performed administrative duties including email handling, data entry, preparing reports with excel 2011, copying, answering telephones, transferring data. My main objective is to give my best toward any projects and to serve dedicatedly to my clients. I am a detailed-oriented person and always willing to go that extra mile to achieve the target set forth.
I have over 9 years of experience working with customers over the phone. Strong leadership skills. Highly skilled and motivated in achieving resolutions. Excellent attendance and punctuality.
Administrative and customer service support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
I have worked in a BPO Industry (Business Process Outsourcing Industry) for 10 months but I just resigned since I decided to stay at home. My previous accounts was about appointment booking, technical support (for internet) and Customer Support. We had a lot of trainings about computers, internet connection), English grammar (including communication skills) Aside from that, I was also trained for Bartending, Cooking and Baking which means I have wide knowledge about Kitchen Skills. Also when I was still studyiing, I used to write poems and short stories and some of them were published in our school paper(s)
Experienced costumer service representative and data entry worker, both for US clients . I'm also an expert researcher; I've been part of the initial phase of a European Union project. My skills include multi-tasking, attention to details, computer literate, oral and written English communication and customer service. I was also trained on research and analytical skills. In addition, I am a fast learner and I can follow instructions exactly how they should be. Amenable to start as soon as possible.
In 3 years, I have worked as a customer service professional and have taken on different roles such as guest service representative, front desk associate and supervisory, administrative support, sales up-seller and client relationship representative. I also had worked as online craigslist email handler on Odesk. I graduated with honors as Cum Laude of a prestigious university. I have good scholastic records and had attended training and seminars in relation to customer service.
I have 7 years of work experience with Dell International and AT&T DSL internet. It would be an exciting experience as I would be able to use my professional expertise to help your company gain more loyal customers and good profit. I have all the pre-requisites necessary for customer care related jobs. I am well equipped with computer knowledge.I am proficient in speaking English. I am hard working and reliable. I have experience of working with vibrant team of other working professionals.
I've been working with multi-billion dollar companies in USA and Australia I've been with T mobile USA as a account specialist, with At&T u verse as a technical support with Pearson Education as a Customer care representative and now i'm currently with Dodo Australia as an outbound sales agent (cold calling) Flowery words are attractive components of a resume so as EXPERIENCES ^^ I'm a very positive person and on top of that I'm very easy to work with :) I'm a self starter and I can guarantee you quality work.
I have been working as a customer service representative and a technical support specialist for over 5 years now. I have been to various accounts/lob in the BPO/call center industry. What I could offer is my expertise when it comes to handling various types of customer to maintain customer relationship by responding to inquiries in a precise manner. I could do this by understanding their needs and wants, review previous inquiries and responses then that's when I provide them options on how to best solve their issues/query. You should hire me, because I am a champion customer service. I value every customer as the company values them. I understand how important customers are, but I also understand that they are not always right. Sometimes what is really needed is to explained to them what needs to be done and provide them alternative options so they would be satisfied with the resolution.
Customer focused that can handle satisfactory chat and email support.
I am Kashif Hashmi, Managing Director of 3S Solutions (Pvt) Ltd. For a complete list of services of my company please click the company name above.
I have more than 7 Years of experience into customer service with International Contact Centres (BPO's). I am a hard working, quick learner, and reliable person who like to work under high-pressure environment. I have got excellent communication skills with keen sense of responsibility.
My experiences within Customer Care Relations helps me to deal with people daily. I am a great listener who puts my clients concerns first. A happy Customer will drive more sales to a business and I aim to please externally and internally. I know I would do a great job with whatever task I am given.
Good day! I've been in a Bpo company for 2 years. I've handled technical account and billing account. As a customer service representative, I provided best customer service satisfactions.
I have a high level of administration and Customer Service experience, dealing in customer queries and complaints within various business sectors. I have worked within a Legal Credit Management role, so have experience of debt collection via telephone and email, as well as preparing data for Court proceedings. In addition, I am have been Self Employed, selling my own handmade goods, so I am experienced in time management and also have some knowledge of listing products onto online shops.
If you are looking for a dependable and trustworthy employee, you can certainly count on me. I have been working in the call center industry for almost 5yrs now. I've worked with the best centers there is, so you rest assured that you are getting your money's worth. And since I am from the Philippines, you will be guaranteed of perfection since this is our way of living. I worked for travel account (HOTWIRE), hospitality business (HILTON RESERVATIONS), & telecommunications company (SPRINT & AT&T). While working for Hotwire, i got promoted as a level 2 service agent after 2 months. I can work I am very knowledgeable in using Windows applications such as MS Word, Excel, Powerpoint etc.
I have over 14 years of experience in a Fortune 500 financial company. Experience in Customer Service, Collections, Corporate Training, Early Childhood Education and Change Management.
I am a self motivated & fast learner. I like working whereby I can further develop my knowledge and acquire relevant skills to pursue a career in my area of interest. I am efficient, I cherish work and I care about small details. I have a great knowledge in customer service, handling emails and surfing the internet. I have worked as a customer service specialist, editorial assistant, as a quality control specialist, and last but not least as a soft skills trainer.I have a Bachelor degree in Language and Translation, English Department. If you want your job done efficiently, then you gotta hire me :)
My skills and expertise will be my advantage, i have been in the BPO or call center for a while, i have supported Linksys routers, Dish network, Comcast cable and Dell computers as technical support, i also handled billing account with Talktalk billing in UK. I have also experience in encoding medical Billings and Insurance ( medicare/medicaid). I have experience with a wide range of troubleshooting w/ Routers and Gateways, basic computer networking and Satellite Receivers troubleshooting. I have demonstrated excellent people skills in addition to strong technical knowledge. I believe my education, skills and experiences fit your requirements. I also work for a Lifeline company in the US, safelink lifeline mobile, so i am familiar with lifeline services such as medicare, medecaid, section 8, foodstamps and other medical assistance programs I am confident my skills would be an asset to your company.
I have an overall experience of 10 years with 5 years of extensive experience in project management having worked in companies like IBM and Kaynes Technology. I have completed my Engineering in Computer Science from India. Also done my Post Graduate Certificate in Business Administration from XLRI Jamshedpur, India. I have excellent communication skills (both written and verbal) and can handle jobs related to Project Management, Customer Service. I have had a proven record in IBM with several appreciations from my clients for my efficiency in project implementation. I am currently residing in USA with my husband and am in lookout of online jobs in these areas.
I have seven years of experience in Customer Service, with five of those years being in the Management position. I have proficiently run a multi-million dollar store for Heartland Automoive Services. I am very familiar with strict deadlines and budgets, and I take great pride in my work.
ÂWorked as a call center Supervisor/Team Lead/ direct AHT & Quality point of contact [POC] with daily operations which include monitoring, coaching and coverage as projects requires. ÂExceptional, interpersonal communication, reports and multi-tasking skills. Can actively pursue a team environment focusing on the project's high quality standards and high performance goals. ÂExperienced in meeting and monitoring goals completing related reports. ÂCan provide effective feedback, education, coaching and action plans. ÂExposed in team leadership with a flexible and dedicated work ethics. can provide positive, consistent, fair and committed leadership. ÂKnowledgeable with occupancy, productivity & service level effect to the business. ÂConducted classes for University students about BPO programs.
In brief, I have worked for call centers handling US and Australian clients, through voice, chat and e-mail support. Having worked with American and Australian customers, I have become confident with the English language both oral and written. I have very good listening skills and I am very keen on details. I have also developed excellent typing skills (50 wpm) and my technical expertise includes MS Office, Internet and Email.
To gain the position of a Customer Service Representative and utilize my experience and leadership skills towards providing best customer service and achieve the goals of the client. I have extensive experience for Inbound Sales also Screening job seekers for Careerbuilder.com.
My name is Dave Irwin. I have worked in customer service for over ten years with a focus on corporate banking for the last eight. Beginning work in a contact centre where I worked with multiple clients ranging from Tourism Ireland to personal messaging for businesses. This job required me to write in many different styles, ranging from friendly personal messages to more formal business language when liaising with clients. From there I moved to corporate finance and honed my business writing skills, working with multiple fortune 500 companies over the course of seven years. During this time I wrote in-house training documents, client profiles as well as communicating with clients on a daily basis in a courteous & professional manner. This provided me with the skill to concise manner and to a deadline. On a personal front I also write short stories & participate in the NaNoWriMo every year to ensure that I can still work to a deadline.
To give service to the client by giving what is asked and necessary. To be able to work and gain experience, to develop skills and knowledge in a technologically inclined and equal opportunity
-Five years US Navy veteran. -Five years managing a customer service team. I'm currently a manger for a large retail company, leading a team of over 30 direct employees. I handle all customer concerns and help solve escalated situations on a daily basis. I've maintained a 100% satisfaction rate in guest service for two years. My military training taught me to stay cool and collected under any circumstance which allows me to deal with any type of customer while still maintaining a professional attitude.
My main objective is to provide excellent service, with timely, accurate, and professional results. I'am currently working as data analyst in Taskus and I'm working on a campaign name Yext. We verify different company informations before posting it to different web directories. I also have worked as a data entry clerk in a small company and I gained experienced and learned a lot from it then i worked on a call center in US Autoparts located here in Philippines which is known in US in which they sells automotive parts for different kinds of vehicles. We do sales, upselling, tracking their shipment, processing returns and replacements in our system. Apart from being flexible and a fast learner, I am also a good analyst and a fast thinker. I would love to build an awesome working relationship with you by my Expertise, Honesty, Sincerity and Hardwork.
With great customer service and technical support experiences, every task will be done above expected!
I'm a results-driven and versatile customer support specialist with comprehensive knowledge to readily support a variety of professional undertakings. With over 7 years of experience, I have strong ability to anticipate and proactively address customer needs for high levels of client satisfaction.
Customer Representative,voice and chat support. Quality Analyst for Australian Account. Sales Representative.
Retired after working for the state of Texas after 21 years of service. Interviewing clients was my longest history of work, computer skills, data entry strong customer service, with emphasis on research and resolving issues. Loyal to company, perfect attendance and never late. Enjoy talking to customers
I am a team player/builder with above average analysis and interpersonal communication skills. Highly systematic, versatile, analytical and motivated. My key strengths that meet the requirements of the specified position include: - I continuously struggle for excellence. - I offer excellent contributions to customer service for all customers. - Strong communication skills. - I am a self-starter. - Eager to learn new things.
Experience in technology, management and customer service. Software Quality Assurance Tester/Engineer in different environments and platforms from testing Web, Firmware, MSS and Client applications. Knowledge & experience of the SDLC, data entry
I am an English Teacher by profession.I love to teach and it has always been my passion.But I also love meeting other people not just my students that is why I got into Customer Service.I became a Travel Specialist for an online travel agency, a Financial Analyst for some world renowned banks and even for a notable credit card company.With all these experience I had I still want to learn new things.With this, I also write blogs during my spare time when I am not busy taking care of my kids.
I am outcome-focused and diligent in my tasks. I have knowledge and significant experience in order processing and provides assistance to customers by answering presales inquiries (via phone/email).
Carrying over 6 years of experience in varied Customer Service positions along with traveling throughout the USA, this journey has not only helped me develop a true sense of the diverse customer needs but has enhanced my knowledge and skills inspiring me to continuously grow and thrive to better serve the organization.
Through the years of working in a customer oriented environment, I have developed multiple skills which I can put to good use. I seek opportunities that will enhance these set of skills and further develop them into something which will lead to better job opportunities.
I have good experience in customer support over phone in the telecom industry for over 2 years. Have good telephone etiquette and fluent in english.
Â Handles outbound (outsourced list) and inbound calls for the center. Â Assists customers with their BILLING and PRODUCT enquiries (Telco Account). Â Assists newly deployed agent on the floor. Â Can do quality control work. Â Can work with minimum supervision. Â Has the ability to lead effective sales. Â Has been awarded excellence in quality compliance and performance. Â Consistent in attaining highest scorecard and I have the desire to make a thorough success in my job.
Â 10+ yearsÂ experience in sales and customer service Â Formal education in business from West Virginia Wesleyan College, including a MasterÂs Degree in Business Administration Â Experienced in all aspects of running an inbound customer care center, including team management, call routing, performance appraisal, staffing, and reporting Â Streamlined multiple call center processes by creating new reporting tools using Excel
Over 10 years of experience in administration job, data entry and customer service. I have never been tired of seeking new skills and adapt to the ever changing world. My attitude towards work is equivalent to accuracy.
Ive been working in the BPO industry for more than 3 years now and have gathered different skill. I am a capable problem solver. I know how to build and reinforce customer satisfaction w/c is one of the most important thing in this field..
Strong customer service and follow-through skills. Growing up in a family owned business, I learned the value of taking care of customers. This experience has translated into an entrepreneurial approach to customer service; that is, I take care of other customers as if they are my own. This has proved very helpful in my last four years working in healthcare. The position I hold requires someone who can manage the delicate balance between bill collector, salesman, and customer service representative, all while keeping the patient's health condition in mind. I am seeking work related to increasing your bottom line by increasing customer satisfaction.
My name is Kelsey Williams I believe that my experience and education will make me a competitive candidate for this position. The key strengths that I possess for success in this position include, but or not limited to, the following: Resolve customer complaints. I am a self-starter. Strong communication skills. Eager to learn new things. organized You will find me to be well spoken, confident, and personable the type of person on whom your customers will rely on. I have a wide range of experience with clerical duties, freelance work and personal assistance which will give you the confidence to put me in different situations. The requirements you have are guaranteed to be met.
I do have good communication skills. I can easily carry out instructions and when, I get in to something I give my heart to it and I love challenges where I can always prove myself. I am a hard working person and would not want to fail my superiorÂs expectation that is why I do my job with perfection so that, I can also prove that I am worthy of time and trust. For me it is not just being good in what you do it is the virtue that you must have as a person that makes you great. I love what, I do and think thatÂs what makes me so lightly with other people and keep doing what I am doing because I love what I do and I have that passion in me. That is why I think you should hire me.
For the past 4 years, I have successfully worked on a variety of projects in data entry and continuously learning new skills to expand my ability to do more. I have great computer and MS Office skills, particularly in Word, Excel and Powerpoint. I pay a lot of attention to detail, am very hardworking, reliable and always hungry to learn more. I am currently seeking long-term administrative support projects more specifically in data-entry related jobs to utilize my skills and experience in bringing out the excellent service with utmost satisfaction to my clients. I look forward to establishing a long-term working relationship with my employers.
I have over 15 years experience in customer service both working from the office and from home. I am bilingual in French and English.
Looking for a hardworking individual to complete the job? That's me! Hardworking, detail oriented, fast and reliable. Willing to go the extra mile to get the job done. With several years of customer service, data entry, proficient in Microsoft Office (Word, Excel, PowerPoint), and experience in web searching. I am driven and flexible, so I am perfect for the job!
Worked for more than 3 years in call-center. A lot of experience when dealing with customers. Microsoft excel, data-entry, english language.
I am native German residing there for over 27 years, currently living in North America. I am fluent in English and German. My experience with IT work includes websites, repair and translation. Managing Social Networks such as Facebook, Myspace, LinkedIn, Twitter, YouTube, Vimeo or Google+. Analyzing competitive sites, keywords, product competitors and business research. In addition I am skilled in personal research, website content research, website updates, HTML editing. Managing contacts, emailing and researching business contacts. I offer product pricing research and customer support via email. I am very exact in what I do and able to meet deadlines on or before requested.
I have been a Customer Service Representative for 3 years. And Currently I'm working in NADRA Pakistan (National Database and Registration Authority) From last 5 years. Dealing hundreds of citizens daily basis for the purpose of citizenship. To apply my knowledge and skills. And willing to train more work and to prove that I can do my job well because IÂve learned the importance not only of building strong customer relations but to think quickly and juggle multiple tasks efficiently. Daily tasks involved a call intake of approximately 100 while pouring over data entry, and reading multiple spreadsheets and applications forms. Working under pressure was no problem for me. I know how to Satisfy - and I know business. I have years of experience in corporate administration, data entry site management and communications.If you need a data entry operator/customer services representative who will quickly understand your business, please contact me to discuss your project.
Customer Support/Project Manager/Consultant/Quality Control/Data Entry
I worked for BPO companies for almost 4 years now. I Started working at Sykes Asia BPO Company as Inbound Sales Representative for about 1 year and 3 months which is with the Hotels.com- Hotel Reservation Account. I also joined Aegis People Support BPO Company as Executive Sales Representative for about 1 year and 3 months which is with Expedia.com -Travel and Hospitality Account.My 3rd BPO Company that I joined is with Teleperformance as Chat Sales/Customer Service Subject Matter Expert for about 10 months which is with Jetstar Flight Reservations -Australlian Account. Lastly I worked for Expert Global Solutions as Tier 2 Technical Support for Smartphones like Android ,Blackberry and Windows phones.
I'm self-motivated, hard working and patient. I'm also a positive and goal oriented individual. I've gained all of these because of my family and job experiences. I've been to graphic designing, technical support and customer service for several years. I've been assigned to be a mentor and quality apprentice. I've taken escalations and dealt with difficult customers. I'm pretty much familiar with communicating with different types of people. I always want to finish tasks given to me on or before the deadline. I'm very flexible when it comes to work hours. I could accomplish tasks according to what is required. I could work long hours if needed. I'm looking for a job that would help me provide and take care of my family needs. I'd also want to help improve and expand business of the company/team that would hire me. If I'd be given a task that I'm unfamiliar with, I'd always be willing to learn to accomplish the job and build work relationship.
I have been a Customer and Technical Support Rep for almost 5 years now, I have worked as a Chat and Email Support for an American Company, an Email Inquiry Specialist for a wedding and gift favor company based in America and as a Zendesk Email Support for a US based company. I worked as a Sales Rep in AT&T Inc. I may not be the best Customer Support just like what others claim about them, but I can follow instructions perfectly, work on the job efficiently, and can speak and write English correctly.
In years of my working experiences in different industries,I learned that being hard-working is not the only key to a successful career.I believe that if you love your job, your job will love you. If one person enjoys what he is doing, it doesn't matter how many hours the job is, or how many customers or clients he will be talking to in a day, as long as he knows in his heart that only serving and helping others are the things that makes him happy,its worth it. That is me. Serving people and helping them with their needs is my priority. So, if I we're given the chance to work for your company, I assure you that you will be getting 100% customer satisfaction from me. And with that having said, more satisfactions, more customers! Good day!
I have worked in the Insurance industry, dealing primarily with the customers (high end Corporates and Individuals) and service providers. The work assigned to me was always completed with importance given to clarity of details and the presentation. Though I am a newbie in the Virtual space, I can ensure that the task undertaken will be executed the best manner possible .
My customer service experience and background is exceptional in all types of fields. I am very professional, excellent problem solver and resourceful in gathering information.
I'd like to dedicate my free hours to work online as data entry, customer or technical support and may also be your virtual assistant right at the comfort of my home. I have a very strong background in telecommunications and well exposed to call centre environment. I'm very keen to details and requires minimum supervision. I am goal oriented and i always make sure i deliver projects on timely manner. I have already geared up my home office with an iMac, 2 macbook pros and iPhone to keep me connected 24/7 with the fastest internet speed in my area of 3mbps LTE connection.
Customer Support for many years. Calls, Email support and Chat support is my main Job. I make my customer happy and contended. Being honest to my job, hard working, and make the job accurate is my best skill. I will make efforts to grasp the new conditions and terms in this field. It will help me to know the nature of the work. However, it will give me the idea about how to start my work. Moreover, I can observe the system. I can update my knowledge. This information will be useful for me to make my work easier. I will pursue this information in my day-to-day work.
I am professional with 11 years experience of work in Multinational Tobacco Company mostly in Customer service. My goal is to create long-lasting Customer Relationships. My key areas of expertise include communication and listening skills, problem-solving, flexibility, initiative, proactiveness, professionalism and task orientation. Besides this, I maintained Sales Customers database (Sales and Merchandising system, SAP). Customers are important assets. I do my best to follow up with every customer and provide better customer value and experience.
Hello, My name Is Cam and I have a plethora of talents and gifts to offer potential companies and employers. I have several years experience in sales, communications, public relations, technology and service jobs which have provided me with priceless tranferable skills. I also have training in artistic and media programs as well which allow me to inact a creative and innovative edge to any job I take on.
IT Helpdesk / IT Support Analyst professional with more than 7 yearsÂ experience providing technical assistance to clients / end-users via phone, email or in person. Proven good customer service and interpersonal skills, able to demonstrate high level of service ethics, patience and efficiency in a highly demanding and fast-paced environment.
Looking for a friendly, dynamic employer that is wishing for an employee that is dependable, reliable, and efficient in many areas. I have experience in MS Word, MS Excel, Customer Service. I am also continuing my education during my free time to better assist my employers.
For the past 3 years, I have experienced different field of work. I became one of the receptionist of a popular politician in our place. I almost worked there for half a year accommodating people,handling files need to input on excel and phone brigading for surveys. I used to work as a Non Voice Agent too. We have programmed our computers with the automated machine which is the one talking with the customers and we'll just press the appropriate keys. And that's a very easy job for me. We reach our company goal. I experienced working as a CSR in a bpo company. I was assigned to take calls or what you called the "outbound calls". I endorsed our products to customers and encourage them to buy. This one is quite difficult compared to inbound calls which I receive calls within the inquiries of our customers and give them the right information. We finished our campaign with an excellent feedbacks. My purpose why I join this company is to share my skills and abilities with other freelancer
Experienced marketing professional specializing in eMarketing. Adding a unique sales and service perspective to ensure positive ROI on campaigns, products and events. Well versed in communicating to all levels of an organization from senior management to frontline employees. Ability to build, maintain and enhance vendor relations by building rapport and respect through mutual accountability. Skilled project manager with a big picture mentality and rigorous attention to detail, ensuring all projects are efficient, profitable and completed on time.
We are self motivated team with large experience in data processing, customer support, Admin support, payroll processing, Bills management, Data entry, Reporting and chart preparation.
I am an expert in customer service . Had worked with Multinational organisations like Ocwen Financial Services ,Firstsource LTD, Hands on Ventures. I have handled several B2B and B2C clients over the years like American Express ,Arrow Financial Services Have won american express GCA(global credit administration award). Have won best collector across offshore seven agencies for arrow financial services. I am google adwords certified . I have a fair knowledge of N.P.S. for understanding C-SAT metrices. Expert in Customer Service/C.R.M./Data Processing/chat support. Other skills includes Content writing/Expert in EXCEL (spreadsheet processing)
I am a solo practitioner who has worked as a Transcriptionist for the past 14 years. In this capacity I have worked in both the legal and civil arenas, with great success. In addition, I have served as the Administrator for a 300+ employee organization; whereby I was scheduling employees to cover 16 different areas 52 weeks per year. Quality and professionalism are my mantra and I look forward to working with you and creating a lasting relationship.
I have worked in the contact center industry for five years. Through my work experience, I have learned to deal with customers in all walks of life. I learned to satisfy customers without losing my integrity. Most of all, it taught me how to be flexible in dealing with people with different cultural backgrounds.
I am a competent, dedicated and efficient worker with exacting attention to detail and extensive experience in a variety of fields. I'm also eager and quick in learning new things and in adapting to new environment of any sort. I have worked as a customer service agent and a collections representative in the financial and banking sector for leading BPO companies. My organizational skills, customer service and interpersonal skills have been honed during my 4-year experience in a call center. I am seeking long term, continuous work, with amazing clients that I can have great professional working relationships with; client/companies I can make significant contributions to, learn from, and make me a better freelance contractor. In turn, I will provide exceptional service, strive to go above and beyond expectations, and make it worth the time and effort for both parties. I would appreciate being considered for the job and I look forward to hearing from you and meeting you!
I'm a graduate from the University of Tennessee (go Vols!) with a B.A. in Psychology, and minor in business. I'm proud to have had the experience (I still do), growing up as an American, and to achieve my goals with opportunities that come way from Elance. In any situation, my approach in life is to provide all the help that is needed for any employer, big or small. Regardless of any specific set of skills, I believe loyalty and hard work will outlast any talent, if talent doesn't work hard. That is the motto I stand by everyday, and I hope through Elance I will be able to take advantage of all opportunities that come my way.
I have strong customer service skills also collection and sales skills. Have managed multi million grossing stores and supervised many employees at once. Have strong communication and problem solving skills. I love working as a team member but also enjoy working alone. Detail oriented and great with time management.
I am an experienced banking professional specializes in customer service and data processing, with good computer skills (excel , word ).
Motivated and self-driven professional with 3 years of experience in providing customer satisfaction.
I am a hard working,reliable and efficient individual looking for jobs that will both earn me extra money and help improve my skills. My goal is to utilize my experience in Help desk,customer service, virtual assisance and data entry.
As a customer Service Representative I've demonstrated the ability to resolve a variety of issues and complaints while delivering good customer satisfaction. In addition to that, I have gained this level of Customer Service skill working at call centers and prominent distribution companies so I was able to provide my services both over the phone and face to face.My education is of a high standard and I am confident that I can offer you the customer service, communication and problem solving skills you are seeking.
My work experience includes: ? I have supervised up to 30 employees, provided customer service and successful management which resulted in equal opportunities for my advancement and allowed me to develop long-lasting relationships with each company. ? For the last four years I have worked under the Dean of Student Services as the Administrative Assistant ? Duties include greeting and assisting guests and students, assisting with on and off campus events, responsible for updating student information spreadsheets and the student information boards, and creating emails and flyers for events. ? I possess a solid track record for leading and motivating my colleagues in order to achieve high levels of performance. These acquired skills will increase my development as I gain professional experience working with in your company.
Professional Customer Service
I previously worked for BellSouth Telecommunications extending optimal customer service. I am able to key data at 9,000 KPS and type at 65 wpm.. I learned my research abilities while earning my B.S in Criminal Justice and my Masters Degree in Forensic Psychology.
I have been a service crew for about 3 years then after finishing my contract,I worked for a semiconductor company as a Production Specialist for 1 year and 4 months at Test Solution Services for Texas Instruments based in Baguio City, Philippines. After that, I became a Customer Service Representative at Accenture, Philippines for Virgin Media U.K for 1 year and 2 months. Now, my one and only goal is to have a job that will utilize my passion for customer service and give the best to my future employers as well as something that can balance my life at home by enjoying the work that I do.
Greetings! Hi my name is Charlie Keneth Mendoza, I'm a harkworking, fast learner, a team player, can work with minimum supervision and detailed-oriented person, I'm also a dedicated, skilled, knowledgeable and inquisitive person. I have great experience in Customer Service, Customer Support, Appointment Setting, Outbound Calling, Phone Sales, Phone Support, Email Support, Email Marketing, Microsoft office (Excel, Word, PowerPoint) and Virtual Assistant.
Previously worked in the Service Management Team and a Technical Support Administrator in one of the world's largest IT and business solution provider which offers end-to-end solutions from hardware to software services and high end consultancy. Also worked in the airline industry as a cabin crew and systems administrator. International exposure in supporting different clients onsite and offsite as a SAP Consultant
I've been working in a call center industry for 5 years. I started as one of the seasoned technical support representative with Cisco Linksys account. We troubleshoot networking devices such as modems, gateways, routers, wireless adapters and etc. we also do up selling of our services and devices. I worked with them for 2 years. After that I worked with ATT Uverse for 2 years as well and I am one of their Tier 2 Technical support representative wherein we fix internet, cable and phone connection. I am also part of the subject matter expert team. They escalate complicated issues to us that tier 1 agent cant handle or fix. My last job was with Macy's I was supposed to be with Time Warner account but due to some security issues here in our place they cancelled the account. So, I worked with Macy's account for a year. We process orders and deal with shipping concerns. I'M THE ONE THAT YOU'RE LOOKING FOR.
I have work in the service industry for the 15 years, i have always aim to provide prompt, accurate and professional service to clients. Always ready and willing to perform my job in an accurate and timely manner.
I have been in the Customer Service industry for almost 13 years. I've handled my phone and email inquiries and also escalations from clients and customers. With my experience, I'm able to deliver what's being asked and in a timely manner with 100% accuracy.
Im Angel Tejada 24yrs. old, I completed my Graduation in Our Lady of Fatima University, I was started my carrier as Customer representative, sales associates, cashiering.
We offer business and knowledge processing services to organizations seeking higher operational effectiveness, greater flexibility and lower operating costs. Oyster consists of several complementary business lines, each one intensely focused on serving the needs of its target clients with technology-based, expert knowledge services while leveraging the overall resources of Oyster Â operational excellence, global infrastructure and capital. Utilizing a combination of proprietary tools, platforms and unique business processes enables us to offer end-to-end solutions while lowering our clients' operating costs. Oyster is a one of the top-ranked BPO supplier providing global scale with 24/7 service delivery capability and built-in redundancies for data privacy and security.
I am a new freelancer , hardworking dedicated and self motivated.I have 6 years of experience in voice based Customer support handling queries of customers for UK'S biggest insurer Aviva.I am trained in US and UK accents .I am proficient in MS Word and Excel and has a good speed in typing .I have also worked as a freelancer in India in the field of Market Research on fixed contracts . Currently I am not working and I am available to take up work immediately .
I'm an enthusiastic, competent, and a hard-working individual whose attention to detail makes all the difference. I am highly motivated and am able to determine priorities and meet deadlines. I have excellent telephone and customer service skills.