With 5 years of proven experience as a Data Entry and Customer Service for Chat and Email Support. I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I always see to it that I meet my deadlines with efficiency. I can manage my time effectively and I can bring value to your company. I have an extensive experience in chat, email support, data entry, product training and in researching
QUALIFICATIONS PROFILE Â Good communication skills and Â IELTS passer ( INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM BAND SCORE 7.0) Â Computer literate (Microsoft Office and Internet). TYPING SPEED 35WPM Experience in excellent customer service
I am a UK based Customer Service professional with experience in working with UK and International market leaders. I am project management trained and have experience of remote site staff management. Highly motivated and flexible; I have considerable experience in both retail and contact centres. I have a highly versatile approach and a positive, professional and enthusiastic attitude.
I am looking forward to the opportunity to utilize my skills and experience, while satisfing the needs of my clients. I have good accuracy, attention to detail, and consider my services at a reasonable price while delivering quality of the highest standards. With excellent communication skills, customer service experience, patience, and dedication to work, I am confident my clients and I will enjoy long-lasting and mutually benefitial relations.
I have never met a stranger, in fact you could say my favorite "past time" is talking. I have always lived the way I was taught: the customer ALWAYS comes first. If not for the customer, I would not have employment and I will do whatever it takes to make sure the customer will come back and refer others to me because they were completely satisfied. With over 30 years in the Customer Service/Support department, I can assure your company a thorough and very satisfied experience!
More than 8 years of Experience in: Customer Service, Admin Support, Virtual Assistance, Web Content Manager, Communication Specialist, Quality Manager, Training, Human Resources Manager, Telemarketing, Teleselling and much more.
I have a very good and pleasing personality that makes me very effective in giving customer service and assistance. I have adeptness in MS Office Applications. My Technical know-how knowledge is Average. Fluent in English Language. Dynamic Team Player, Hardworking, Proactive and has High sense of motivation and responsible.
I am a well educated and vibrant individual who as experience in customer service, email, sales, general office skills and it would be a great opportunity to be hired in any of those areas. I also am skilled in telephone handling and call center services as i served three years doing customer service for an online company called Amazon.com. I am always eager and willing to try out new options and opportunities as well as i am always focused on getting all my task accomplished within the given time period.
I am an experienced customer service individual, and my goal is to provide excellent service to clients. I have been in this industry since 2008. I am totally dedicated to my job and I always make sure that all the task will be done as soon as possible.
My name is John Michael de Guzman from the Philippines, a graduate of Mechanical Engineering, with 3-year overall call center experience on customer service and technical support. I am very interested in applying on our job post involving these skills. Working in a call center has developed my communication skills as well as working effectively within a team Also, we have to meet certain goals in order for the team to keep up with the company's requirements and at the same time enjoying the time with colleagues. This is my first time to work at home, thus I do not have any portifolio or projects that can be checked as of the moment. There is always a first time for everything as they say, and I can assure you that I learn very fast and my work experience should be related to what you are looking for
11 years Experience working with the Better Business Bureau working with businesses and consumers in over 3000 different industries. Excellent in Customer Service, Conflict Resolution and Complaint issues. Excel in review of customer service data seeking patterns and improvement plan.
I am a Customer Service Professional who works in the Banking and Financial sector. I am a Customer Service Associate in the largest Mutual Fund Company in Trinidad & Tobago- Trinidad & Tobago Unit Trust Corporation. I have seven (7) years experience and training in all fields of customer Service, for both internal and external customers. I have also sucessfully partnered with various clients to help come up with profitable business ideas and solutions and online marketing techniques. I am currently pursueing a BSc in Marketing a the University of London
As a Creative Digital Marketer I thrive on surprising clients with service and results that far exceed their expectations. I help businesses grow, reach their target markets and create a kick-ass digital presence. What that really means is, I help connect businesses with real people and create strategies that turn those one-time-could-have-been chance encounters into long-lasting, profitable, relationships. When you work with me you get access to everything IÂve learned from partnering with clients, ranging from multi-million dollar retailers, to music moguls and a diverse mix of go-getting solopreneurs to name a few. ItÂs a rich blend of strategizing, branding, social engagement, reputation management and campaign management, delivered with giddy-up enthusiasm and infectious determination.
Motivated, self starter, team leader, friendly and reliable customer service and support professional. Over 5 years customer service and support experience with account management and sales skills. Worked on Zendesk, Salesforce, googledocs and very good at data analysis and reports in MS-Excel.
I am a college student with 8+ years of experience in the fields of customer service and administrative support. I worked for the same company for 6 years as a customer service manager and also have experience in data entry, office skills, and very advanced computer skills, as well as experience in a virtual call center.
A professional individual who is able to assist individuals and/or businesses of all sizes with a wide range of administrative projects. I carry 10 years experience in Customer Service, Administration and Data Management from various roles. A native English speaker with the highest level of English language & grammar, both written and spoken, with a typing speed of 75WPM. Always paying great attention to detail in all projects given, I can provide high volumes of work to only the highest quality. With experience in many CRM platforms, Telecommunication systems & Email Management programs, I also learn new business procedures and systems quickly and can then deliver quality results with minimal supervision. Just as importantly, I am not afraid to ask for assistance if required. I work well within a team but just as efficiently alone all from my quiet, professional Home Office. With excellent Computer, Communication and Administrative skills, I will not let you down.
I am a customer service and Virtual Assistant professional who has over seven (7) years of experience giving world class service. I am confident that with my combination of practical experiences, academic achievement and the ability to learn quickly I will make significant contributions to your team. I pride myself as a person of integrity who always display a professional Attitude, good communication and Organizational skills. I have an excellent command of the English language and very skilled in dealing with persons of different backgrounds and personalities.I am a great team player but my education and experiences has also enabled me to understand and manage work efficiently with minimum or no supervision
With my extensive knowledge, experience and proven track record in B2B, Appointment Setting and Customer service, you are assured to receive exemplary outputs. Your expectations will be met in a fair priced high quality work!
Experienced and professional customer service representative with over 5 years experience. I have a very pleasant voice and skilled in documenting information while on a phone call. My data entry skills are excellent with typing speeds at 60 wpm with no errors. I am proficient in Microsoft Word and Excel. My skills are great if you are in need of a virtual assistant. I also have office clerical skills such as faxing, scanning and using Microsoft Outlook.
An experienced Registered Nurse with a 4 year and 2 months of Customer Service experience in various accounts, from plain Customer Service tasks, Tech Support, Email/Chat/Phone Support, RMA Dept.(refunds/rebates,shipping) and in a Medical account. I also have experience as an ESL Online English Teacher. I have always been commended with my pleasant voice and approach towards different types of customers. Customer service is my passion.
- Highly organized, multi-skilled, results-focused, and quality-oriented professional with over 4 solid years of customer service and sales experience in the BPO Contact Center industry; excels in customer experience management as well as training and quality assurance - Skilled at various administrative tasks such as email management, scheduling, customer service / client relations, web research, social media management, documentation and reporting, document designing, transcription, and data entry - Skilled at crafting personalized resumes and cover letters for clients in various fields / industries; is always up to date with the latest trends in CV and Resume writing and presentation - Has advanced skills in Microsoft Office applications, particularly in Word and Excel - Has intermediate skills in photo editing using Picasa and Adobe Photoshop
Dear Sir/Madam, Thank you for viewing my profile! I offer the following services: * Translation (Dutch - English, English - Dutch) * Data Entry (English, Dutch) * Data Research (English, Dutch) * Customer Support (English, Dutch) * Customer Service (English, Dutch) I have extensive experience with data entry/research, and customer service/support in real life and remotely (See my C.V. for actual experience). I have worked with a renown worldwide organization regarding data research/entry and analyzing. In addition I have experience offering customer support via e-mail for an European company. About me: I studied as a professional pilot at CAE Oxford Aviation Academy. Furthermore I'm energetic and I have a passion for technology, Aviation, Development and Wildlife. I'm a dedicated and trustworthy person who likes to with deadlines. Under pressure I perform the best and quickly, but I never compromise the quality of the work delivered.
I am an Accountant with years of experience working with MS-WORD and Excel. I'm a native English speaker with excellent Customer Service skills. Experience in bookkeeping, A/P, taxation, Customer Service, writing and other office skills. I have broad knowledge of various industries of all sizes.
To whom It may concern: My name is Debra Hairston and i am looking for a job with a growing company where i can utilize my skills.I have ten years experience in customer service and I have been trained by the New York telephone company. I am qualified to dial and answer 100-150 calls per hour. I have over fives years experience in Microsoft Word, Excel, Outlook Express, also different soft ware for the computers.I am a easy learner to new programs for jobs. If hired I would be a great asset to the hiring company.
Over the last 5 years, I have been trained to give the best customer service experience. I've dealt with different types of customers and learned how to manage them. I started as a customer service representative then I was promoted as a quality coach then after some time joined operations as a team leader. This years of experience molded me to become highly dependable, capable and confident in delivering tasks. I am a learner, I am positive and I can do anything. Skill sets: - Proficient in MS Office - Word, Outlook, Excel, Power Point, - Detailed oriented and highly organized to ensure efficiency - Ability to prioritize and manage multiple tasks in a fast-paced environment - Tactful and reliable, have exceptional communication skills - Willingly accept challenges of learning new skills and adaptive to changes - Adept at working independently and/or as a team player
Hard work and excellence is what I put in every work I do. I have extensive experience in customer service and admin. Recently I worked as an administrative staff/VA for a Real Estate company in the US and as an online English tutor for Japanese students and professionals. Moreover, I had 4 years of experience providing customer support both over the phone and through email. The said work experiences developed my ability to resolve complex issues and build productive customer connection. This type of work has also prepared me for multitasking, following instructions, and managing high volume workload.
As a virtual assistant some of the services I offer are calendar management, social media management, secretarial services, word processing/typing, power point presentations, email management, web research, and customer service. Although I am a virtual assistant my heart is still towards customer service, there is nothing better than the feeling of helping people.
Energetic and result oriented professional with over 10 years of comprehensive experience in IT Industry as a Customer Service Executive, Quality Audit Controller, AM (Accounting and Finance); Extended expertise in Customer Service, Communication, Public Relations, Data Management, Reports Management, Administration, Accounts; Adroit at analyzing organization requirements, Highly ethical, trustworthy and discreet; - Possess good communication skills. - Excellent relationship management skills, with the ability to enhance Customer Experience and WOW them with a stupendous Customer Service. - Self motivated, hardworking and ability to work in team. - Adroit at learning new concepts quickly, working well under pressure and communicating ideas clearly and effectively - Dedicated and highly ambitious to achieve organizational as well as personal goals. - Good team player with strong interpersonal skills. - Excellent decision making skills with a positive approach.
Dedicated Customer Service Specialist with 7 years of experience that includes supervision and quality assurance. Outstanding negotiation, and mediation skills in handling customer complaints. Strong customer service and communication skills.
Highly enthusiastic customer service professional with 5 years client interface experience and motivated to maintain customer satisfaction and to contribute to company success. In addition to that, i have experience in social media marketing, administrative support, imports, exports, project and research. Are you are looking for an all rounder?. Look no further, sit down, relax and let me do the work for you.
An expert in the field of customer service. Had been doing customer service projects for 6+ years and have more than 2 years of freelance/home base job experience for different companies in US and UK.
Minimum Hourly Rate: Negotiable I'm a graduate with around 9 years of work experience in customer service, internet/online research, data mining & research, data entry/verification, admin support work, transcription, and recruiting fields. Communicate with customers, research and review policies and communicate effective solutions. Â To deliver timely, accurate and professional customer service to all customers. Â Handling and resolving customer queries/complaints effectively. Â Respond promptly to customer inquiries Â Follow up on customer inquires not immediately resolved Â Validate the given data by doing research through various sources available online. Â Verify the correct details of the data. Â Enter the data to the database. Â Check for errors and correct them before submitting the final data into the companyÂs online portal. Â Can do data entry/data verification work with very good typing speed and accuracy.
11 years of quality experience with Telecommunications, Banking and eCommerce industry with mentioned skills: - Customer Services Operations - Process Training - Process Audits - Complaint Management - Business Excellence - Business Development - HR & Administration Operations - Vendor Management
Worked with top MNC like GE, Honeywell, Genpact & HCL with different processes and profile therefore I have a rich experience in service delivery industry. Some of the verticals whereas we can assist you. Please refer the skills sections for detail. Global Finance & Account (Accounts Payable, Reconciliation, Book Keeping) Customer Service Help desk (Voice & Non voice) Data Entry Email Writing Skills (End to End writing skills) Call Center (BPO ITES) Personal Assistance I believe in delivering something extra at the minimum cost but off course with no compromise with quality. Thinking out of the box is the approach. Delivering before deadlines and working in highly pressure create a difference in our deliverable.
I am able to provide an excellent customer service to your clients; As well I am an organized person so I am very good in time management; I love to help others and I am very open to learn from others and share my knowledge and experience with my team mates. i can work in 3 languages french, spanish and english.
I believe in a strong work ethic. I give 100% of myself in what ever project that I take on. I am a self-starter and a self-motivated individual. I am a career oriented individual who takes pride in producing quality products and/or customer service to customers. I have over 12 years in Customer Service and over 7 years in Data Entry work. I have over 10 years experience on the telephone and have taken inbound calls as well as made outbound calls to prospective clients and/or customers. I have worked in fast paced environments and enjoy working with the general public yet I am also able to work alone when the project calls for it, therefore I have become accustomed to adapting to changes if needed.
I'm a home-based online contractor looking for a way to provide for my family while staying near them. I have been in the BPO and call center industry since 2006 and have handled different LOBs (Lines of Business) from Directory assistance, Customer service to Technical support and Email support. I am fluent in both spoken and written English with great call handling skills and a knack for establishing rapport. I'm what you're looking for.
I have excellent skills in MICROSOFT EXCEL, WORD AND POWERPOINT. I have previous experience in a call center industry providing Customer Service for almost a year. I handled different accounts such as DISH, COMCAST, and ATT MOBILITY which are all US based. Some of the TOOLS which I have used are MyCSP, OLAM, Phoenix, and Snooper.
I had been working in the Business Process Outsourcing Industry for almost four years now. My first work experience had been with Spi Global Inc, handling customer service and technical level support level 1 of Dish Customers in the U.S. Second with Teletech as a Telstra Credit Management Consultant, our account is one of the biggest telecommunication in Australia. My duties and responsibilities deals with processing payments, payment arrangements and credit bureau listing. Third, I took a position as a Sales Consultant with Startek Inc. We offer new services for Time Warner Cable: inbound & outbound calls and through chat. We sell cable, internet and digital phone services in the U.S. I also worked with oDesk as a Customer Service Support. We handled chats and emails for all users at oDesk. With the above experiences I have shared, I must say that I have learned a lot with being a customer service representative. I am still at open doors for new commitments.
with a degree in elementary education major in mathematics but chose a career path in a call center industry. i've been working in call center for over 4 years, attending to clients/customers need and providing world class customer service. with this experienced I had, this became my edge to be competitive enough in this kind of industry. finishing a degree course was never a waste of time because I was able to apply the skills I learned from the academe.
An expert in Tech Support, Sales and Customer Service, with over 4 years of experience, I consider myself a Responsible, Hard working and self-motivated person with a positive personality. I immensely enjoy my work which reflects in my attitude. I'm a go-getter, giving my best to every coming opportunity. My goal is to provide services with 100% accuracy and to make sure my Clients are getting what they want and the way the want the work to be delivered, before the Deadline. I value time, so I will never waste your or my time. During my work hours, my Only priority will be my work and nothing else. I Appreciate your time. God Bless. - Safkat.
I am a hardworking person and a dedicated to the job being assigned to me. I can work at minimum supervision and delivers with quality result. I have work in reputable call centers here in the Philippines, handled customer service, directory assistance and technical support. I am also skilled doing administrative functions to my previous job. I am open to suggestion and I'm willing to learn to hone my fullest potential. I am passionate with my work in order to give high quality services that will enable to meet your objectives more efficiently and effectively.
I am a dependable Customer Service/Admin/Data Entry Specialist with more than 10 years of transferable experience. Proven clerical, customer service and communication skills in a variety of settings. Upbeat, positive attitude with a history of producing quality results and satisfied customers. I am finishing up my Bachelor's in Business Management and set to graduate June 2015.
Customer service and content moderation expert Committed to execellence Team player Accurate and reliable
I have done a little of everything. Data Entry, customer service, email, sales, shipping, I finish everything I start with excellence. I'm hard working and a fast typer. I have professional experience as an Ebay Lister in both a retail and warehouse setting. I am well organized and time oriented.
Throughout my career I have demonstrated good work ethics, which have exceeded my employer's expectation. I pay close attention to details and work hard to meeting company deadlines. Due to my outstanding performances; I have maintain on-going relationship with most of my employers. I have years of experience in the following areas Customer Service, Property Management, Bill Collection, Reservation agent, among others. Qualification level: Associate Degree
I am currently employed as a work from home customer service representative. I love working in customer service, as I have worked in both a call center, as well as work from home.
Hello, First of all, I love to communicate with people, I care about how they feel about things, like what they recently purchased, or may that be the service they got for them and their family. I always make sure they are satisfied and happy with what they are getting. I don't mind taking an extra mile for my company or for our customers. In a way, I will be an asset to your company and someone that you will be proud of!
Obtain a customer service management position where I can effectively utilize my expertise in customer relations and staff leadership.
I've been engaged in handling technical support, sales and customer service for over 5 years in business process outsourcing. IÂm seeking for a long term career opportunity and hoping to be part of an organization that I can give value to and take pride in. With my skills and dedication to the work at hand, I'm more than determined to provide a highly efficient quality service, great customer satisfaction and exceed beyond the client's expectations. Give me the opportunity to show you my commitment in striving excellence in what I do!
Over the last 5 years, I have developed a great knowledge of customer service. I have done a lot of data entry and research for clients. I am good at Google docs specially spreadsheet and doing research for them. I am seeking opportunities to try new projects to learn new skill and to further enhance my knowledge. I am fast learner, hardworking, very reliable and willing to be trained. I was a customer service representative before wherein in we handle inbound calls for financial account.
I am Ronnie Tabianan, you may just call me Tabi for short. I previously worked as a Customer Service Representative in one of the call center companies here in the Philippines for 3 years. My main responsibility as a CSR is to answer calls coming from American customers and resolve their issues and concerns about their service. I learned how to properly handle calls, handle customers' objections and handle hard to manage customers. I also gained data entry experience because it is actually part of the job, I need to fill out an application form for the customer if he would like to apply for the service and make documentation about the transaction. I was also trained to do back office tasks when the company lacked manpower on that department. My previous job enabled me to improve on my communication skills, multitasking skills, and typing skills, it also made me understand the importance of providing an excellent customer service.
I have more than five years of experience working in the BPO/Call Center Industry. I have worked as a CSR, TSR, Fraud Analyst (for a bank) and an SME (Subject-matter expert/supervisor). I am very much familiar with admin work. I was also a part of an email response team for almost a year and my current typing speed is 47 WPM. I am a single mom of two which will make me work hard on whatever task I will be assigned to. I will make sure to get the job done right away, the right way, to make sure I can get paid to support my kids.
Philippines based customer service support, virtual assistant, and a high-end grant/web researcher with a strong background in customer relations including voice, live chat and email since 2009. Well organized and flexible with a high-level administrative knowledge including basic bookkeeping, photo editing, graphic design and social media management. In addition, below are the tools that I can use but not limited to the following: Â Adobe Photoshop Lightroom/CS6/CC Â WordPress Â MS Office, Google Docs Â Google Voice/Skype Â Asana, Zendesk, Salesforce Â Buffer Â Canva My 5 years experience in customer service has helped me augment my skills in communication, leadership, organization and teamwork. My goal is not only to provide 100% customer satisfactory but to make sure that I add more value to the clientÂs company more than anything else.
I am a Call center professional for over 7 years making me an expert in the field of outsourcing. Providing your needs on call handling-outbound and inbound calls, Email handling, appointment setting, technical support , team handling and management and more.. I can learn whatever that needs to be learned! I have an experience with outsourcing and call center for over 7 years. For just $6/hr I will be handling one client at a time for maximum productivity and client satisfaction. Only upon completion of each project will I accept another unless the client has been idle for weeks. I have an excellent English skill with almost no accent. Providing services on the following: Customer Service, Technical Support, Administrative Support, Email handling, Virtual Assistant, Call Center Agents, CCTV Monitoring, Medical Billing, Order Taking and more..
I have been in the call center industry for 3 years now and I have learned a lot about customer service and the BPO setting through those years. Took phone calls, did sales retention and account conservation, upselling, created tons of service tickets, email follow ups and even troubleshooting. From the simplest concern to the most complicated ones. I have sufficient knowledge and first hand experience in customer handling since I have supported accounts with customers and clients from all walks of life. Pretty much exposed to a dynamic world of service delivery and multi-tasking. I am willing to learn everything that can make me an excellent virtual assistant and I can definitely work with minimal supervision.
I hold a Diploma in IT and a Certification in CCNA. I currently work with Centurion Group Kenya as head of ICT Service. I have experience working in both the IT sector, Customer Service and as a transcriber. I would appreciate part-time contracts/work but full time options can be discussed further.
I specialized in Customer Service for an Australian Telco Account "Optus". I provide assistance and thorough explanation on the customers postpaid bills. I supervised a team of ESL Online Teachers for Korean students and tailor fit the learning environment tailor fitted to their age and comprehension levels and handled a set of students as well. I conducted Product Specific Training to Newly Hire ESL Online Teachers and Initial Interview and Written Exams to Prospected ESL Online Teachers. I am currently a Phone Banker Level 1 assisting Wells Fargo clients with their bank account queries and provides optional services/products to enhance their overall banking experience and financial needs.
Telemarketing,Sales,Lead Generation,Customer service and Support Professional with over 10 years experience in customer service, sales support, management, procurement and administrative positions. Background includes: building relationships, order entry and management, inventory review, issue resolution, customer advocacy, excellent customer service via all mediums, fulfillment and negotiation, streamlining operations, reducing costs and expenses while remaining low key and getting the job done. I have an extensive experience in telemarketing Sales and Lead Generation i have been working in such huge organizations Comcast. Time Warner Cable, Charter and Direct v Dispatch Massive confidence with such huge organizations.
I have been in marketing and communication industry for 14 years now. My career has evolved in a fast-paced customer service environment. I started my passion in communicating with people using my writing skills which soon developed into public speaking that has landed me a job in the corporate world as a Trainer and a Business Development Manager. Most of my jobs have required me to do a lot of research and documentation and handled multi-tasks. Over the years, I have learned to develop my other abilities in different fields like Events Planning. I am a free-lance Performing Artist and Voice Talent and have had several experiences in hosting different occasions and events which helped exposed me more to multimedia. Proper attitude (results-oriented, flexible and optimistic), being open to challenges, are the ones I consider my key competencies and I have always value myself as an asset.
I have years of experience in customer services' field and have a very good skills in customer, query & complaint management, Moreover, I have experience in drafting letters & circulars as well as writing e-mails.
I specialize in general office projects to assists individuals and companies of all sizes with their customer service and administrative tasks. My experience includes composing letters, drafting spreadsheets, creating striking PowerPoint presentations, tracking appointments, making travel arrangements, and more. I am extremely internet savvy and have strong computer skills and can tackle any new assignment. I also have exemplary customer service skills. I have a positive and friendly demeanor with a drive to help people. I have a total of 10 years of customer service experience, but for the last 3 years I worked in a busy law firm, as a paralegal, interacting with dozens of clients a day by phone, e-mail and in person. I also drafted legal documents, correspondence and other multi-tasking.
I have been in the customer service, adminstrative assistant field for 12 plus years. I have worked for Fortune 500 companies such as AT&T Wireless, Citigroup and Verizon Wireless. I am a licensed insurance agent, and also have worked in the retail operations, and retail sales, in the wireless industry.
One of the greatest feeling that I have had was to know that I have a satisfied customer. This is what I have strived to accomplish in my 8 years in the Customers Service field. My goal is to provide an amazing care experience to any customer that I encounter. My Odesk profile can also be viewed at https://www.odesk.com/o/profiles/users/_~01cdbd90ddef2baff5/
Results oriented, dependable professional experienced in customer service,information technology and administrative tasks. I have approximately (7) years of Customer Service experience, with (1) year of that being in an inbound high volume call center environment, as well as Administrative and Clerical skills.I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have a Diploma in Software Design and Programming and I do have experience in computer programming. Jobs are always done to the best of my abilities with ultimate employer and customer satisfaction in mind as I seek to develop and maintain long-term, mutually beneficial relationships. I have excellent written and verbal English skills as English is my native tongue. I live in Jamaica which is in the Eastern Standard Time zone.
I can offer over 20 years of excellent customer service experience. Other strengths include being task-focused and organized, as well as typing skills with an average of 80+ wpm. I am also very interested in voice work, having received frequent compliments throughout a 16+ year airline career and other customer service phone experience.
I bring with me 15 years of work experience wherein 11 years was dedicated to the BPO Industry. I am highly skilled in Operations Management, Coaching and Development, Talent Development and Training and Quality. I have supported campaigns in the US Healthcare realm for PBMs and Medical Billing (Customer Service and Patient Calling), Auto and Property Insurance account, Inbound and Outbound Sales for an online directory and a Computer Manufacturing Company. Before joining the BPO workforce, I was providing administrative support to an engineering company here in the Philippines. I look forward to work virtually as I am a big fan of work-life-balance.
Extensive experience in data entry and medical billing also have a great customer service background, Reliable, dependable and flexible. Available to start immediately
With over 15 years of experience in customer service working with some of the best innovative companies in the world such as at&t,tracfone and sprint I am proud to say that I found solutions for over thousands of customers.Guaranteeing Customer Satisfaction. I have a good knowledge of Microsoft Office applications such as Word,Excel and Powerpoint, Data Entry, Admin Support, email response handling and definetly customer service skills.I am also a graphic designer being certified in Adobe applications.I am also a certified SEO Professional for those websites needing to rank well in search engines, Im your guy! I can communicate with my customers both fluent in english and spanish.I love what I do.I am here to offer your bussiness the best I have in proffessionalism and excellent customer service.
Work background focus mainly in admin support roles, also an experienced customer service professional, DynMro system operator, familiar with GumNut booking/transaction program. Work experience in middle east and some in south asia. Looking for opportunity as virtual staff/ work from home job and long term employment.
I have exceptional troubleshooting skills, strong understanding of Service Level Agreements and its importance in customer/ technical service. In all the companies i have worked for in the past, i have always had to deliver my work on time with high quality and have done so with precision. For the 4.5 years of my work experience, i have always been involved with Phone, Chat and Email Support. I have mostly dealt with managing tickets/ incidents for various technical issues and also possess fast typing and good multitasking skills. I have also been exposed to various pressure situations and thrive working under it. I would love to use all my experience in the project i am employed for and can guarantee good quality of uninterrupted work along with frequent communication throughout the project duration. I would also like to stress that i take employment contracts, terms and conditions seriously and will abide by the terms agreed upon.
I am a Commerce Graduate with 6 years of experience in service industry. I had worked with Genpact and HSBC as a customer service professional. I have an excellent reputation as a hardworker with high quality output and work completeness within time. I am a fun loving, result oriented quality worker with key result areas in operations management, client servicing, recruitment, data entry and team handling. I can start immediately. I am available for 8 hrs a day and is also available on weekends when needed. Hire me and see the results. Thanks and Regards, Nasreen Shaik.
I'm looking for full-time work. I'm an experienced typist who types 60WPM. I have 3 years face to face customer service experience. I'm very good with computers and I learn new programs quickly. Some computer experience includes: -Microsoft Publisher, Word, Excel and PowerPoint -Windows from 98 to Windows 7 -Email -Internet Research This is just a short overview of my computer skills to know more please contact me. I strive to provide great customer service.
I am an independent contractor seeking part-time or full-time work. I always strive to do the best I can to excel in any job I choose to pursue. I am very reliable, hardworking and trustworthy. I can handle delicate information with extreme care and ensure that I always perform my job according to company standards. I have a wide range of experience having worked in several different industries from customer service to managing retail shops, gas stations and financial accounts. I can speak and write in English fluently. I pay utmost attention to detail and can provide results with extremely high accuracy. I'm quite a critic so I can spot out errors quickly. I'm a fast learner, a quick thinker and can be good at problem solving. I aim to deliver.
I have been working as an Administrative Clerk for eight years, transferred to a U.S base business process out sourcing company as a Customer Service Associate II, become a Sales Agent and now a Technical Support Agent. I have good communication skills, I am a customer service oriented and easy to learn new job. I am also an artist. I can draw and make story board.
I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like Onstar, IGS Energy and Expedia Sales. Here are my Expertise: 1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. GDS (Global Distribution System) -Amadeus -Abacus 6. Real Estate Appointment Setting
A highly skilled and motivated, people-oriented, and analytic individual with over 9 years of professional experience in Sales and Customer Service, Admin support, Data Entry/Records Management, data analysis, and problem solving. An excellent team player capable of building and maintaining excellent working relationship with clients. Dedicated to get the work done at all times. Proven ability to work under pressure and is dedicated to deliver and get the work done on time all the time. I am highly skilled in the use of computer and the Internet. Other skills include active listening, phone etiquette, people skills, and multi- tasking. Possess excellent verbal and written English communication skill.
After I graduated college I worked as a Pastry Chef for two years and then decided to work abroad particularly in Dubai.I started to work there as a pastry chef and got promoted as a supervisor in a coffee bake shop. Now I've been working in a call center company for five years. What i do basically is to handle customers complaints, analyze customer feed backs and developed new technique to ensure customer retention,perform customer negotiations and reach a fair conclusion for both business and customer perspective,perform admin task like managing the call que to ensure service level is at goal, evaluating calls and providing feedback, discuss and coached new process and updates to other customer representatives. I wont tell I am the only one whom you should hire. But I have years of experience in this field and that makes me unique. And my knowledge and effort plus your support could make a huge profit to your organization".
Over the last four years, I have developed and outstanding telephone handling and complaint management skills from my previous job as a customer service representative. I am actively looking for a job where I can apply and showcase my skills that would help the company meets its goal of providing only the best customer experience to the clients. I have a strong proficiency for setting goals, monitoring progress, and taking the initiative to improve my work. I can remain calm, level-headed and operate effectively in the midst of stressful situations and under multiple or conflicting demands. I can work independently, establish and meet challenging deadlines, persevere even when initially unsuccessful, and not settle for Âgood enough."
I prefer to be called Cherry. For the past decade since I started in the BPO industry, I have acquired the following skills in customer service, sales, email/chat support and managerial/support roles. With my exposures on these fields, I can say that I am proficient, reliable and will definitely be an asset to your company.
Have 5 years of Customer-oriented Customer Service Representative successful at handling customer support issues in a timely manner. Dedicated to providing exceptional customer service through active listening and problem solving.Also have experience in Debt Collection collecting different types of medical bills.
7 years of extensive experience in customer service, billing, sales and technical support in the business process outsourcing industry. I have supported/handled different clients such as; telecommunications, internet service provider, wireless services and cable company thru email, chat and phone support.
Â My goal and objective is to use my skills and experience to meet and exceed your virtual needs. Â I will employ my professionalism to offer Web Research, Transcription, Word Processing, Data Entry, Project Management, Customer Support, Virtual Administration and any other virtual assistant job. Â As an Independent Contractor I believe in satisfying my customer's needs. Â My Strengths are outlined below; -Good organizational and time management skills -Highly computer literate and analytical -Proficiency in MS Office Applications -Excellent telephone techniques and listening skills -Customer service focus and ability to prioritize work -Friendly, courteous, helpful and patient -Ability to work under pressure to achieve targets -Good inter-personal, presentation and communication skills -Strong team player, responsible, well organized, disciplined and accountable for all actions -Knowledge and proficiency in Customer Relationship Management
I offer 7 years of call center experience, skills and knowledge as a Customer Service Representative and Virtual Assistant. I have worked virtually with great success for the past 7 years. My specialties are phone support, setting up appointments, technical support and working with reports. Other skills include data entry, web research, working with spreadsheets, chats and emails support.
I've been in the Customer Service field outside Elance in the last 8 years. I've worked as a Customer Support Specialist in one of the leading BPO companies in the Philippines. I've handled different accounts such as financial, telecommunications, retail and automotive accounts. In the early years of my career, I worked as an Administrative Assistant, Cashier, Sales Representative for 2 years in a small retail business, where I've handled data entry, phone support and order processing. My freelance career started in the last quarter of 2014, as a Reservationist/ Customer Service Specialist for a limousine service company based in Chicago. I'm an extremely enthusiastic, ambitious & organized individual with a professional approach towards my career. As a contractor in Elance, my main objective is to provide utmost service to clients. And also to become one of the best contractor for both voice and non-voice accounts.
I am a High Quality Provider. I have been a Customer Service Representative for an online store for the last 4 years handling email response and order processing. I have worked with a number of satisfied clients as a Project Manager, Virtual Assistant, Customer Service Associate and an eBay Store Manager. My more than 15 years of Customer Service experience will be a great asset to your company.
Equipped with several years of work experience on quality customer service in the BPO industry and nursing care in both clinic & hospital settings, I am a dynamic, reliable, goal-oriented person with diversified skills in customer service, admin support, internet research, word processing and data entry. Able to multi-task and still produce desirable results in the allotted time. Recognized for being adaptable to change and able to work both independently and as part of a team. I can and will deliver quality results. How about we discuss what I can do to make your project a success? Get in touch with me today!
IMPECCABLE AND QUALITY SERVICE has been the life blood of my successful freelance career. With more than 3 years of professional freelancing experience, I have afforded myself in-depth knowledge and a great deal of experience when it comes to virtual assistance and customer service. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. I am enthusiastic, hard-working, and a goal-driven professional who loves to share my ideas while learning from your company at the same time. If you need someone who can think outside of the box and who always comes up with fresh and innovative ideas, I am the person for you. Cheers! D
I have over 10 years experience in Customer Service. I also have over 5 years experience as an Administrative Assistant. I am very professional and personable in person and over the phone. I can multi-task and work hard to complete deadlines. I am very efficient using the computer to perform clerical duties.
Time is money and I can save you both. My extensive work history includes nearly 7 years of experience in the field of Data Entry, Web/Internet Research, Customer service, Virtual Assistant, Mortgage IIndu and Stock Market. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 50 wpm at near perfect accuracy, I am a data entry dynamo. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver product as requested by user. Albert Einstein had said "Genius is 1% talent and 99% percent hard work" and he was right. I'm hard working person, with can do attitude.
I provide service like Data entry, Admin Task and customer service. I took up a 4 year course graduate of computer management. Five years of experience in the field of customer service, sales and technical representative supporting U.S and Australian Client. I worked as a customer representative for Nissan Account and Bigpond Telco, Account as a Supervisor of Technical Support. The important thing is to providing quality work, honesty and hardwork.
I have two and a half years of delivering exceptional customer service and extensive knowledge on how to work with poise under pressure. My technical skills (Word, Excel, PowerPoint) are comprehensive and I have an verifiable record as a reliable, productive employee. I bring enthusiasm, reliability and a positive disposition to my work. If you need personnel committed to providing quality work with an emphasis on accuracy please contact me. Born and raised in San Jose, California.
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise. and as an experienced customer service associate, I would like to put my earned skills to good use and provide assistance to the customers by solving their queries. While earning this experience, I have gone through different situations and earned skills to handle the arising problems and tricky conditions, i learn so fast and i acquired a very special persuasion & negotiation skills for marketing & sales, and i managed to handle extreme and stressful jobs environments, and developed high level of multitasking skills, i learned also how to maximize the outcomes from the customer satisfaction Excellency which leads to the maximization and the succession of the sales increment so efficiently, and i can relocate to anywhere at any time, chasing for more knowledge and experience
High-performing and Customer-centric Technical Support Representative with over 5+ years experience in well known Business Process Outsourcing (BPO) companies. In-depth exposure in Inbound and Outbound assignments covering Telecommunication, Financial & High-Speed Internet accounts. --- Hands-on experience in selling client services to diverse customers as well as software and hardware troubleshooting. --- Self-starter and collaborative team player with experience in leading a team (Coaching). --- Consistent relationship management skills in dealing with clients, team members and leaders. --- Adept in multi-enterprise level and multi-cultural background client interactions. --- Proficient in office management tools using Microsoft (Word, Excel, Outlook, and PowerPoint) and Basic Internet Troubleshooting and Windows
I graduated with 2 years major course in Computer Secretary. I had 13 years of working experienced. I was a Officer In Charge and handling people to manage sales and interaction with the manager to discuss information about sales record. Experienced in providing Professional Customer Service, answering and fixing the customers issues by phone calls or emails. I also have a knowledge in receiving clients call as a Receptionist. HR Assistant(accepting applicants Application Forms, Printing and Faxing forms for the clients), Filling Documents, Encoding Production Paper Works. Also had a minimal experienced in Accounting Department as Accounting Clerk (Invoicing the Finished Products for Exporting Goods, Computing and Preparing Employees Salary). I am self driven and independent to my work, always exceeded the expectation to make my client satisfy. I always give 100% focus to my job, open minded and trustworthy. I want to use my knowledge in this kind of profession and continue learning.
My nine solid years of experience in working in the field of customer service and sales, is what I can offer here at Elance. I have handled almost all sorts of account available here in the Philippines. I have worked for Sprint, HSBC, DELL, Branders.com, M2 Telecom (Australian account) and even handled a seasonal job for Justflowers.com. In addition with my profound work experience I also have a degree in Communications, graduating Cum Laude, belonging to the top 5% of the class. I have learned a lot of things but I can always wrap it up into one ultimate learning; you never close a sale, you open a relationship. This has been my mantra and has been the core of my work ethic.
Worked as customer service trainer, sales manager, and team supervisor in a marketing company, all worldwide. I consider my self experienced person, the "can do, will do, its done" type of person, very reliable and willing to walk the extra miles for my employer, partner and customer. I offer reliability, honesty, flexibility, and a small team of experts in the sales and customer service/care field.
My name is John. I am British and live in the UK. I have worked within the customer service industry for 4 years as well as working within other industries also. My main focus is to begin developing a freelancing career within the customer service industry whilst developing a career in business administration also. I am well organised and I can make quick decisions whilst ensuring they are decisions which will benefit all parties involved equally. I also have skills within website development which are not qualifications but rather, self-taught - I have experience with Wordpress CMS, HTML, CSS, PHP and Adobe Photoshop. I can work to agreeable targets whilst maintaining a consistent work speed and good work ethics also. Other experiences I have had include developing eCommerce Website using Opencart and managing eBay and Amazon accounts.
Working in a call center for over five years enhanced my customer service skills. It made me understand each of the customer's concerns and being professional in dealing with the customers. I am reliable and hard-working.