My name is John. I am British and live in the UK. I have worked within the customer service industry for 4 years as well as working within other industries also. My main focus is to begin developing a freelancing career within the customer service industry whilst developing a career in business administration also. I am well organised and I can make quick decisions whilst ensuring they are decisions which will benefit all parties involved equally. I also have skills within website development which are not qualifications but rather, self-taught - I have experience with Wordpress CMS, HTML, CSS, PHP and Adobe Photoshop. I can work to agreeable targets whilst maintaining a consistent work speed and good work ethics also. Other experiences I have had include developing eCommerce Website using Opencart and managing eBay and Amazon accounts.
Master of many talents including 20 years of customer service experience in multiple fields. Impeccable grasp of the English language and writing. From customer service mastery, call center expertise or content writing, I am an asset to my employers.
I am Brandy Gillaspie. I have a Bachelor's of Science in Exercise Science. I have experience in medical establishments and situations. My experience also comes from multiple years in customer service establishments. I work at a local hospital in a rehabilitation setting. I have hands-on experience with medical compliance. I currently work with respiratory therapists, nurses, and exercise physiologists. In addition to this, I am knowledgeable in customer service skills. Due to my medical background, I am well versed in medical terminology. I am up to date on the latest medical technologies, as well as medical compliance. I have experience with Material Safety Data Sheets, HIPAA compliance, Joint Commission requirements, as well as Medicare guidelines and regulations. Because of my customer service background, I am well acquainted with how to handle customers of any caliber.
I have worked in the areas of Public Libraries, Aviation, Probate, and School Book Publishing. Experience in all of the above required heavy detailed quality information, personal and phone customer service, efficient computer skills to produce customer needs in a timely manner.
Experienced in the call center industry for 8 years under customer service, technical support, and back office works. Willing to get the job done. I am flexible in terms of time, Honest to work, God Fearing. Responsive and delivered on time.
Personally experienced as a nurse, chef, personal assistant to four people, landscaper, party planner, veterinarian, maid, college student, volunteer worker, and taxi service. I have managed to wear these hats everyday for the last two years since committing to stay home and finish my Business Degree. IÂm in my last semester and ready to move on. If I can do all this and still provide great customer service to my family just imagine what I can do for your company when having my focus on just one job. IÂm a hire you will never regret.
I have a 2 year degree in Accounting and schooling in Business Management (Degree not yet completed). I currently work in Accounts Receivable/Collections. I have over 10+ years experience in customer service, 6+ years in collections and 6 years in Accounts Receivable. I build great rapport with people that I work with and I have proficient experience with written and verbal communication. I am currently looking for some extra work part time evenings and/or weekends for some extra income to support my family. I would prefer to work around 10 - 15 hours a week and looking for something flexible.
I am an experienced virtual assistant with a year's worth of BPO experience. I do freelance article writing for friends, and am currently trying to publish 2 novels over www.wattpad.com. I had been a customer service representative for Paypal, a sales representative for www.1800flowers.com, and a billing analyst for Verizon Business. I also run my own online store found on facebook (www.facebook.com/clcup). An audio sample may be found via this link: http://soundcloud.com/chloelen/introduction
I have 10 years experience working from a home office as a secretary for a home improvement company. I performed all the office duties needed to run the company as well as took care of all the customer service needs of the company. I am looking for a position where my skills and knowledge can be a benefit. I am always looking to increase my knowledge and learn new things.
Looking for a position as a Customer Service Representative,Chat Support to use my strong passion for Customer Satisfaction and Good Customer Service, Have experience in Article Writing, Submission, Keyword and data research, SEO and Advertising. Working hard to excel in the BPO industry, together with my skills and experience that will enable me to make a significant difference in my future company.
I have 6 years above Customer Service experience both (up-front w/client,thru email and over the phone). I have Experience in Data Entry,Administrative works/Assistant. Knowledgeable in operating MS Office (Word, Excel, PowerPoint etc.) Ability to communicate and write effectively in English, people oriented, Fast learner, can do multitasking, hardworking and responsible.
I have excellent customer service skills. I am a hard independent worker, and a excellent mutlitasker. Great data entry skills, customer service skills are A++, and love working under pressure.
Qualifications and Skills: * 2 year of call center service experience. * Assisted customer with their queries and problems by phone and e-mails. * Helped customer place new orders easily. * Forwarded important and serious matter to the seniors. * Good communication skills. * Customer service oriented skills - Ability to deal with irate customers using interpersonal-communication skills. * Ability to handle stress. * Computer literate. * Ability to elicit confidence and build rapport * Quick learner, eager to further my internet troubleshooting knowledge and skills * Experienced in cu
Looking for someone to represent your business in the manner you would? Look no further! As a jack of all trades in an administrative role - I provide top notch services tailored to your needs. Whether you are looking for a personal virtual assistant or a customer service representative, I handle and execute both with a sense of urgency, accuracy and happily! I thoroughly enjoy working with and for people. As a psychology major, I have a high sense of emotional intelligence which is beneficial when working electronically. I have a solid understanding of what customer need's are and pride myself on being able to rebuild trust when needed, I have a proven track record of meeting deadlines, prioritizing and effective communication. Experienced with email communication (email etiquette), social media advertising/responding and telephone conversations.
About Me: I am a WAHM professional who has been running and maintaining my own websites for a few years now. I have experience in building and managing Wordpress Websites, Social Media Management (Facebook, Twitter, LinkedIn), Document Production and above all I have exceptional Customer Service skills. So whether it be working with just you the business owner or your clients I will always provide you with exceptional customer service and feedback. I also have extensive experience providing email customer service, so if you're needing to get your time back and want some help responding to all those customer queries I will learn your product/service and be your customer point of contact. I am Australian, so my English skills are exceptional, your communications and content will be written with excellent grammar and spelling. If you're looking for someone to take the stress out of managing your website or doing your backoffice work, you will not be disappointed.
I am an experienced Virtual Assistant, Customer Service Representative, Technical Support, Chat and Email Support with a proven track record. I have an excellent communication skills and enjoy working in an interactive environment like customer service. I am patient but firm with difficult customers and have great experience resolving customer disputes. With over five years of experience in the customer service industry, I have developed a warm, approachable and professional manner. I am Hardworking, honest and detail oriented employee and I can work under pressure efficiently and effectively.
I've been in the Customer Service for more than 6 years. Be it in the hotel industry, food and beverage and BPO. I also have an experience being a freelance video researcher to an Advertising company and contributed to Events planning. For this I am confident that I can can contribute my skills, knowledge, working experience and my customer relation ability to cater the needs of your clients. Hardworking and easy to learn of different applications and system with "a can do" attitude. Wherever I am working in different field I always maintain a positive attitude to maintain an efficient results in the end.
I am a vibrant and outspoken person, who loves conversation. Easily adaptable a perfectionist. I had vast experience as a customer service representative in the banking industry as a customer service representative to a banker position during my previous employment. To land myself on a job in the highly respectable Customer Service Industry that will enable me to use my knowledge, skills and experience to perform what I need in a career. I will do my best to assist and provide the best customer experience to my future clients and share to the skills and knowledge to my fellow peers.
Loyal, reliable and honest entrepreneur looking for long term, flexible hour work within a good fit; company or indiviual. Will do short term projects while looking for that 'Just Right' fit.
I am a full time mom and has passion in data entry works, customer services and administration. I am diligent, hard working and task oriented.
I offer over 15 years of Customer Service, Customer Support, Compliant Management, Sales and Relationship Management experience. My specialties are phone and e-mail customer service, support, complaint management, supervisior, data-entry, sales, virtural assistance, marketing, customer relations, create purchase orders and RMA's, search though product data-bases, heavy multitasking, forecast production month and yearly. I am Punctual, Honest, Trustworthy, Polite, Focused, Empathetic, Innovative, Rational, and a Perfectionist.
I have five years of solid experience in the call center industry. I have been with Technical Support, Billing, Sales and Telemarketing, as well as Chat and Email Support. I am an all-around Customer Service Professional and I am confident that I can deliver the tasks efficiently and effectively.
My name is Betsy Crawford, I am a US native from the Great Lakes State (Michigan). I have extensive training (18+ years) in the customer service field, along with an impressive track record as a Musician (over 24 years) as a paid and trained: vocalist, pianist, and Lead Singer in nightclubs/shows for over 15 years. I am highly knowledgable in an array of subjects, and am willing to provide help with internet research, data entry, voice overs, commercials and/or just about anything you may inquire in regards to. I am also a good writer, whether it be a short column or review, or a small essay that you may be seeking. I am usually at your disposal, and ready to begin projects ASAP, and can get things done very quickly while remaining thorough during any project. Striving for perfection, I also tend to be critical during this process, and am also well-versed in proof-reading others' writing as well.
I can tell you what I am in three words. Keen, diligent and committed. Keen because I am very willing and excited to learn new things that would increase my value to the world. Diligent because I always give 100% of my time and effort to accomplish important tasks. Committed because I do not give up until I get the result that please me and the people I am working for. I am currently working at home as an SMS Support Agent under a local BPO company here in the Philippines. But before that I used to be an Email Support Representative in a local BPO company as well. But due to unfortunate events, our account closed and the company had to let go of us. That is when I became a Freelance Article Writer. But after I year, I decided to go back to Customer Service which I am doing right now. I am patient but I don't waste my time on unnecessary things. I have great ideas and put them into action. I am a fast learner, a hard worker and a multi-tasker.
My 4 years experience in Secretarial/Computer operator job and 8 Months working in BPO as a customer service representative means you will get the job done accurately. My job includes data entry, data conversion/extraction ( PDF to Excel/Word), web & market research, phone and email handling, appointment setting, calendar management and transcription. I am looking forward to work for any company or individual and impart the valuable experiences and knowledge I have gained from previous jobs. A hard working, self-driven , accurate and highly motivated professional ready to offer satisfactory and excellent output to the clients.
Experienced Customer Servicer Officer with 9+ years of experience in Banking and Financial Services, Mutual Fund, Insurance and Telecom. Worked as Team Leader and Checker/Verifier in Banking Operations as well. I aim to offer prompt, affordable and personalized services in the area of Customer Service(voice, email and chat),Virtual Assistant, Administrative Assistant, Data Entry and Service Request Processing. If you need a reliable, honest and experienced candidate, please feel free to give me a call and we can discuss our opportunities.' Flexible to work on weekends. Please Note- Customer Confidentiality and Data Protection is always my first priority.
I have excellent skills in MICROSOFT EXCEL, WORD AND POWERPOINT. I have previous experience in a call center industry providing Customer Service for almost a year. I handled different accounts such as DISH, COMCAST, and ATT MOBILITY which are all US based. Some of the TOOLS which I have used are MyCSP, OLAM, Phoenix, and Snooper.
I had been working in the Business Process Outsourcing Industry for almost four years now. My first work experience had been with Spi Global Inc, handling customer service and technical level support level 1 of Dish Customers in the U.S. Second with Teletech as a Telstra Credit Management Consultant, our account is one of the biggest telecommunication in Australia. My duties and responsibilities deals with processing payments, payment arrangements and credit bureau listing. Third, I took a position as a Sales Consultant with Startek Inc. We offer new services for Time Warner Cable: inbound & outbound calls and through chat. We sell cable, internet and digital phone services in the U.S. I also worked with oDesk as a Customer Service Support. We handled chats and emails for all users at oDesk. With the above experiences I have shared, I must say that I have learned a lot with being a customer service representative. I am still at open doors for new commitments.
An expert in the field of customer service. Had been doing customer service projects for 6+ years and have more than 2 years of freelance/home base job experience for different companies in US and UK.
Over the last 5 years, I have been trained to give the best customer service experience. I've dealt with different types of customers and learned how to manage them. I started as a customer service representative then I was promoted as a quality coach then after some time joined operations as a team leader. This years of experience molded me to become highly dependable, capable and confident in delivering tasks. I am a learner, I am positive and I can do anything. Skill sets: - Proficient in MS Office - Word, Outlook, Excel, Power Point, - Detailed oriented and highly organized to ensure efficiency - Ability to prioritize and manage multiple tasks in a fast-paced environment - Tactful and reliable, have exceptional communication skills - Willingly accept challenges of learning new skills and adaptive to changes - Adept at working independently and/or as a team player
Dedicated Customer Service Specialist with 7 years of experience that includes supervision and quality assurance. Outstanding negotiation, and mediation skills in handling customer complaints. Strong customer service and communication skills.
I am an experienced Customer Care Expert for T-Mobile and an Executive Operations for Expedia.com for their flight and hotel reservations. With a previous work experience for 2 years as a team leader to a company that provides phone, email and Technical Support Services. I am also a data entry expert, an article and web content writer. Hard working, highly motivated, well organized,creative and versatile independent contractor capable of delivering quality service for a reasonable price. I am proficient in MS Office such in Excel,Word,Outlook Express application and and Printshop. A quick learner and a fast worker. I am able to adapt to a variety of tasks and can work with minimal supervision even in a pressured working environment. I am a graduate of Industrial Engineering and worked as sales and marketing officer for a fitness and sports hobby shop for 2 years.
I have 10 years of customer service experience. I worked a busy call center where I dealt with all types of customer service issues. I owned an online book store so I know the importance of customer service when it comes to a business. I tested above average in both customer service and email handling. I have an associates degree in web design and have skills in Html and Css. I am also proficient in Photoshop and Adobe Illustrator. I am also skilled in data entry, computers, typing, and Microsoft Office.
Over the last couple of years, I have been continuously developing skill sets that relate to a wide range of businesses. These touch on Credit And Collections, Customer Service, Outbound Sales, Appointment Setting and Data Entry. I've had experience with both established campaigns and start-up businesses. My core competency lies in consistently being able to find the balance that has always been needed for one to perform seamlessly and making the necessary adjustments for the specific campaign involved. I am seeking opportunities to be of help with projects that match my skill sets and definitely, your satisfaction is always a guarantee.
As an Operations Administrator with FedEx Ground I am responsible for performing the clerical and administrative functions for station operational areas, including, quality assurance and customer service. I tend to damaged and incorrectly addressed packages in a timely manner to optimize delivery time. I serve as a customerÂs first line of contact for a variety of issues. Data entry and data evaluation is also a big part of my possiton to ensure the daily service goal is met.
As a virtual assistant some of the services I offer are calendar management, social media management, secretarial services, word processing/typing, power point presentations, email management, web research, and customer service. Although I am a virtual assistant my heart is still towards customer service, there is nothing better than the feeling of helping people.
For the last 3 years, I've worked as a Customer Service Officer for IBM Daksh and Citibank. Used 100% English language as a way of communicating to customers. I am very much computer-savvy since I graduated with a degree in Computer Science and Information Technology. Data entry jobs are easy for me. I am a very fast learner and a good team player. I always get the job done ahead of time and I always exceed my client's expectations. I love being productive and spending my free time helping those who need my assistance.
7,700+ oDesk.com Hours 3 years Homebased Full Time Philippines- and Australia-based Young Professional 10 Years in Customer Service 13 Years Total Work Experience Why I should be hired: - High level of customer service - Native English speaker - Strong self-discipline, work attitude and team skills What I am looking for: - A full time, long term professional relationship - Part time contracts that I can squeeze in to keep me busy - Exciting campaigns focused on getting results, increasing profits and making customers/clients happy My Work Backgrounds/Industries: - Account Manager - Phone, E-mail, Live Chat and Face-to-Face Customer Support / Service - Technical Support for telecoms in the USA / Australia - Research - Fashion and Retail Sales - Nursing, Aged Care and Disability - Entrepreneurship
With 9 years of experience in Customer Service and Administrative Assistance, I can guarantee excellent results. I have impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine customerÂs needs through enhanced probing techniques, then promotes and recommends products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Citrix, ZOHO, Google, Zendesk, different internet browsers and MS Office to name a few.
I am Joyce Ann Reyes, a Business Administration graduate from the University of San Carlos, Cebu City. I have ten (6) years experience working in customer service industry. I excel in handling large volume of inquiries and helping with issue resolution in a polite and courteous manner. My recent work experience was with Kinetic Securities, where I helped set up its social networking portals like Facebook, Twitter, and Youtube, and updated web and blog posts like Wordpress and Blogger on a regular basis. I am self-motivated; I take initiative and can work with very little supervision. I have a good learning curve and am tech-savvy. I have also handled a support team where I managed VIP accounts, oversee each members' tasks, accomplishments and concerns. I did a lot of website testing, communicated with clients and coordinated issues between clients and programmers.
Hi My name is Shermayne Sison. I have vast experience as a Customer Service Representative. I've been in the Call Center Industry for more than 6 years now and I love what I do but working in a big company takes away my time with my family. So I decided to work at home instead. I get to spend time with my kid and do what I love to do. Not to mention getting paid doing my job at home. So if you hire me I'll make sure that you won't be disappointed. I'll use all the knowledge and skills that I have gained over the years to prove to you how valuable I can be. Thank you and god bless! Shermayne Sison
Time is money and I can save you both. My extensive work history includes nearly 7 years of experience in the field of Data Entry, Web/Internet Research, Customer service, Virtual Assistant, Mortgage IIndu and Stock Market. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 50 wpm at near perfect accuracy, I am a data entry dynamo. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver product as requested by user. Albert Einstein had said "Genius is 1% talent and 99% percent hard work" and he was right. I'm hard working person, with can do attitude.
High-performing and Customer-centric Technical Support Representative with over 5+ years experience in well known Business Process Outsourcing (BPO) companies. In-depth exposure in Inbound and Outbound assignments covering Telecommunication, Financial & High-Speed Internet accounts. --- Hands-on experience in selling client services to diverse customers as well as software and hardware troubleshooting. --- Self-starter and collaborative team player with experience in leading a team (Coaching). --- Consistent relationship management skills in dealing with clients, team members and leaders. --- Adept in multi-enterprise level and multi-cultural background client interactions. --- Proficient in office management tools using Microsoft (Word, Excel, Outlook, and PowerPoint) and Basic Internet Troubleshooting and Windows
I graduated with 2 years major course in Computer Secretary. I had 13 years of working experienced. I was a Officer In Charge and handling people to manage sales and interaction with the manager to discuss information about sales record. Experienced in providing Professional Customer Service, answering and fixing the customers issues by phone calls or emails. I also have a knowledge in receiving clients call as a Receptionist. HR Assistant(accepting applicants Application Forms, Printing and Faxing forms for the clients), Filling Documents, Encoding Production Paper Works. Also had a minimal experienced in Accounting Department as Accounting Clerk (Invoicing the Finished Products for Exporting Goods, Computing and Preparing Employees Salary). I am self driven and independent to my work, always exceeded the expectation to make my client satisfy. I always give 100% focus to my job, open minded and trustworthy. I want to use my knowledge in this kind of profession and continue learning.
Â My goal and objective is to use my skills and experience to meet and exceed your virtual needs. Â I will employ my professionalism to offer Web Research, Transcription, Word Processing, Data Entry, Project Management, Customer Support, Virtual Administration and any other virtual assistant job. Â As an Independent Contractor I believe in satisfying my customer's needs. Â My Strengths are outlined below; -Good organizational and time management skills -Highly computer literate and analytical -Proficiency in MS Office Applications -Excellent telephone techniques and listening skills -Customer service focus and ability to prioritize work -Friendly, courteous, helpful and patient -Ability to work under pressure to achieve targets -Good inter-personal, presentation and communication skills -Strong team player, responsible, well organized, disciplined and accountable for all actions -Knowledge and proficiency in Customer Relationship Management
A highly skilled and motivated, people-oriented, and analytic individual with over 9 years of professional experience in Sales and Customer Service, Admin support, Data Entry/Records Management, data analysis, and problem solving. An excellent team player capable of building and maintaining excellent working relationship with clients. Dedicated to get the work done at all times. Proven ability to work under pressure and is dedicated to deliver and get the work done on time all the time. I am highly skilled in the use of computer and the Internet. Other skills include active listening, phone etiquette, people skills, and multi- tasking. Possess excellent verbal and written English communication skill.
Extensive experience in data entry and medical billing also have a great customer service background, Reliable, dependable and flexible. Available to start immediately
I am a Commerce Graduate with 6 years of experience in service industry. I had worked with Genpact and HSBC as a customer service professional. I have an excellent reputation as a hardworker with high quality output and work completeness within time. I am a fun loving, result oriented quality worker with key result areas in operations management, client servicing, recruitment, data entry and team handling. I can start immediately. I am available for 8 hrs a day and is also available on weekends when needed. Hire me and see the results. Thanks and Regards, Nasreen Shaik.
After I graduated college I worked as a Pastry Chef for two years and then decided to work abroad particularly in Dubai.I started to work there as a pastry chef and got promoted as a supervisor in a coffee bake shop. Now I've been working in a call center company for five years. What i do basically is to handle customers complaints, analyze customer feed backs and developed new technique to ensure customer retention,perform customer negotiations and reach a fair conclusion for both business and customer perspective,perform admin task like managing the call que to ensure service level is at goal, evaluating calls and providing feedback, discuss and coached new process and updates to other customer representatives. I wont tell I am the only one whom you should hire. But I have years of experience in this field and that makes me unique. And my knowledge and effort plus your support could make a huge profit to your organization".
Over the last four years, I have developed and outstanding telephone handling and complaint management skills from my previous job as a customer service representative. I am actively looking for a job where I can apply and showcase my skills that would help the company meets its goal of providing only the best customer experience to the clients. I have a strong proficiency for setting goals, monitoring progress, and taking the initiative to improve my work. I can remain calm, level-headed and operate effectively in the midst of stressful situations and under multiple or conflicting demands. I can work independently, establish and meet challenging deadlines, persevere even when initially unsuccessful, and not settle for Âgood enough."
Motivated, self starter, team leader, friendly and reliable customer service and support professional. Over 5 years customer service and support experience with account management and sales skills. Worked on Zendesk, Salesforce, googledocs and very good at data analysis and reports in MS-Excel.
I am a college student with 8+ years of experience in the fields of customer service and administrative support. I worked for the same company for 6 years as a customer service manager and also have experience in data entry, office skills, and very advanced computer skills, as well as experience in a virtual call center.
Skilled committed to addressing customer concerns with speed, accuracy and professionalism. Resourceful, who consistently meets and exceeds productivity goals. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
I am Ronnie Tabianan, you may just call me Tabi for short. I previously worked as a Customer Service Representative in one of the call center companies here in the Philippines for 3 years. My main responsibility as a CSR is to answer calls coming from American customers and resolve their issues and concerns about their service. I learned how to properly handle calls, handle customers' objections and handle hard to manage customers. I also gained data entry experience because it is actually part of the job, I need to fill out an application form for the customer if he would like to apply for the service and make documentation about the transaction. I was also trained to do back office tasks when the company lacked manpower on that department. My previous job enabled me to improve on my communication skills, multitasking skills, and typing skills, it also made me understand the importance of providing an excellent customer service.
I have been in the call center industry for 3 years now and I have learned a lot about customer service and the BPO setting through those years. Took phone calls, did sales retention and account conservation, upselling, created tons of service tickets, email follow ups and even troubleshooting. From the simplest concern to the most complicated ones. I have sufficient knowledge and first hand experience in customer handling since I have supported accounts with customers and clients from all walks of life. Pretty much exposed to a dynamic world of service delivery and multi-tasking. I am willing to learn everything that can make me an excellent virtual assistant and I can definitely work with minimal supervision.
I hold a Diploma in IT and a Certification in CCNA. I currently work with Centurion Group Kenya as head of ICT Service. I have experience working in both the IT sector, Customer Service and as a transcriber. I would appreciate part-time contracts/work but full time options can be discussed further.
I specialize in general office projects to assists individuals and companies of all sizes with their customer service and administrative tasks. My experience includes composing letters, drafting spreadsheets, creating striking PowerPoint presentations, tracking appointments, making travel arrangements, and more. I am extremely internet savvy and have strong computer skills and can tackle any new assignment. I also have exemplary customer service skills. I have a positive and friendly demeanor with a drive to help people. I have a total of 10 years of customer service experience, but for the last 3 years I worked in a busy law firm, as a paralegal, interacting with dozens of clients a day by phone, e-mail and in person. I also drafted legal documents, correspondence and other multi-tasking.
Telemarketing,Sales,Lead Generation,Customer service and Support Professional with over 10 years experience in customer service, sales support, management, procurement and administrative positions. Background includes: building relationships, order entry and management, inventory review, issue resolution, customer advocacy, excellent customer service via all mediums, fulfillment and negotiation, streamlining operations, reducing costs and expenses while remaining low key and getting the job done. I have an extensive experience in telemarketing Sales and Lead Generation i have been working in such huge organizations Comcast. Time Warner Cable, Charter and Direct v Dispatch Massive confidence with such huge organizations.
I am a Registered Nurse with good communication and computer skills. I consider myself as a fast learner, flexible and a hardworking individual. I can do administrative jobs, virtual assistant jobs, data entry jobs, customer service , transcription and health care related work.
One of the greatest feeling that I have had was to know that I have a satisfied customer. This is what I have strived to accomplish in my 8 years in the Customers Service field. My goal is to provide an amazing care experience to any customer that I encounter. My Odesk profile can also be viewed at https://www.odesk.com/o/profiles/users/_~01cdbd90ddef2baff5/
I can offer over 20 years of excellent customer service experience. Other strengths include being task-focused and organized, as well as typing skills with an average of 80+ wpm. I am also very interested in voice work, having received frequent compliments throughout a 16+ year airline career and other customer service phone experience.
I'm looking for full-time work. I'm an experienced typist who types 60WPM. I have 3 years face to face customer service experience. I'm very good with computers and I learn new programs quickly. Some computer experience includes: -Microsoft Publisher, Word, Excel and PowerPoint -Windows from 98 to Windows 7 -Email -Internet Research This is just a short overview of my computer skills to know more please contact me. I strive to provide great customer service.
I am an independent contractor seeking part-time or full-time work. I always strive to do the best I can to excel in any job I choose to pursue. I am very reliable, hardworking and trustworthy. I can handle delicate information with extreme care and ensure that I always perform my job according to company standards. I have a wide range of experience having worked in several different industries from customer service to managing retail shops, gas stations and financial accounts. I can speak and write in English fluently. I pay utmost attention to detail and can provide results with extremely high accuracy. I'm quite a critic so I can spot out errors quickly. I'm a fast learner, a quick thinker and can be good at problem solving. I aim to deliver.
I have been in marketing and communication industry for 14 years now. My career has evolved in a fast-paced customer service environment. I started my passion in communicating with people using my writing skills which soon developed into public speaking that has landed me a job in the corporate world as a Trainer and a Business Development Manager. Most of my jobs have required me to do a lot of research and documentation and handled multi-tasks. Over the years, I have learned to develop my other abilities in different fields like Events Planning. I am a free-lance Performing Artist and Voice Talent and have had several experiences in hosting different occasions and events which helped exposed me more to multimedia. Proper attitude (results-oriented, flexible and optimistic), being open to challenges, are the ones I consider my key competencies and I have always value myself as an asset.
I have years of experience in customer services' field and have a very good skills in customer, query & complaint management, Moreover, I have experience in drafting letters & circulars as well as writing e-mails.
I have been in the customer service, adminstrative assistant field for 12 plus years. I have worked for Fortune 500 companies such as AT&T Wireless, Citigroup and Verizon Wireless. I am a licensed insurance agent, and also have worked in the retail operations, and retail sales, in the wireless industry.
Results oriented, dependable professional experienced in customer service,information technology and administrative tasks. I have approximately (7) years of Customer Service experience, with (1) year of that being in an inbound high volume call center environment, as well as Administrative and Clerical skills.I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have a Diploma in Software Design and Programming and I do have experience in computer programming. Jobs are always done to the best of my abilities with ultimate employer and customer satisfaction in mind as I seek to develop and maintain long-term, mutually beneficial relationships. I have excellent written and verbal English skills as English is my native tongue. I live in Jamaica which is in the Eastern Standard Time zone.
I bring with me 15 years of work experience wherein 11 years was dedicated to the BPO Industry. I am highly skilled in Operations Management, Coaching and Development, Talent Development and Training and Quality. I have supported campaigns in the US Healthcare realm for PBMs and Medical Billing (Customer Service and Patient Calling), Auto and Property Insurance account, Inbound and Outbound Sales for an online directory and a Computer Manufacturing Company. Before joining the BPO workforce, I was providing administrative support to an engineering company here in the Philippines. I look forward to work virtually as I am a big fan of work-life-balance.
Work background focus mainly in admin support roles, also an experienced customer service professional, DynMro system operator, familiar with GumNut booking/transaction program. Work experience in middle east and some in south asia. Looking for opportunity as virtual staff/ work from home job and long term employment.
With over 15 years of experience in customer service working with some of the best innovative companies in the world such as at&t,tracfone and sprint I am proud to say that I found solutions for over thousands of customers.Guaranteeing Customer Satisfaction. I have a good knowledge of Microsoft Office applications such as Word,Excel and Powerpoint, Data Entry, Admin Support, email response handling and definetly customer service skills.I am also a graphic designer being certified in Adobe applications.I am also a certified SEO Professional for those websites needing to rank well in search engines, Im your guy! I can communicate with my customers both fluent in english and spanish.I love what I do.I am here to offer your bussiness the best I have in proffessionalism and excellent customer service.
* 8 years of customer service * Excellent written and verbal communication skills, with an eye for detail. * Marked proficient in the Versant? English Test (score: 80) * Has an ability to apply a logical problem solving approach to resolving issues and concerns. * Extremely productive in a high volume and high stress environment. * Self starter with a can do attitude.
I work hard and take pride in going above and beyond my duties and responsibilities as an employee. I have several years experience in office and data entry and also ten years of customer service experience. I can handle anything that is asked of me as I am fantastic at multitasking! I am always ready to learn something new and keep improving myself, this is what helps keep me a versatile asset to any potential employer.
I have 11 years of customer service and technical support experience, a great phone tone and I am an expert at dealing with escalated situations. I am an advanced computer user and tend to go the extra mile for my customers where I can. I have worked in a variety of tech support and customer service positions including both inbound and outbound work.
Doing something different has always fascinated me, and when it came to my career I decided to do exactly the same thing. Being a Virtual Assistant is all together experience. I would like to include some services that I provide: ad posting, group messaging, updating social media accounts, online reputation management, Interviewing, Recruiting. Proficient user Microsoft Office, WordPress, Smart mail, Google Apps, web collaboration tools, auto dial-er software, customer relationship management software, note taking applications, and project management tools. I am available for short or long-term contracts and can offer open availability. I am capable of working for clients residing in different time zones and my hourly rate is negotiable.
A customer focused organization that provides a wide array of services to include: - Customer Service Calls - Event planning (large or small) - Basic website design and management - All-inclusive administrative support - Calendar managment, scheduling and meeting planning - Data entry - Powerpoint presentation development - Flowcharts, Diagrams - Internet research - Promotional Material (brochures, business cards. Post cards, etc.) - Client database management - Desktop Publishing to include: Newsletters, Custom Forms, Logo Design, Stationery Design, Thank you Cards etc. - Basic Accounting: Accounts Collections, Spreadsheets - Billing/Invoicing - Travel Coordination
Hi I am currently a stay at home mom working as a transcriber with expertise experience in customer service, administration, management, data entry, and problem solving experience. For the past 7 years. I also reside in Canada and speak fluent English and Spanish.
Over my academic and professional career, I have completed my International Business Management Graduate Program from Centennial College, Canada and my BachelorÂs degree in commerce majoring in Accounts and Finance from Mumbai University, India. Soon after my graduation, I got an opportunity to work as a Customer Service Representative for one and a half year in one of the top companies named Birla Sun Life Insurance. Thereafter, I was fortunate enough to work for another one and a half year with one of the multinational companies, process name Best Buy as a Senior Accounts and Finance Executive. Working in an international environment, I used my multi-talented and interpersonal skills to enhance the productivity and also ensured to maintain quality work. Lastly, My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.
Being in the customer service industry for almost 4 years now (worked as a cashier in a fast food chain and working in BPO company) helped me a lot to improve not just my self esteem but as well as my communication skills. I learned how to deal with different types of customer and how I can satisfy and DELIGHT each one of them. For me, a good customer service rep knows how to empathize, address to the concern right away, must be knowledgeable of his job, and the last but not the least, LISTEN and UNDERSTAND to customerÂs concern. Through the years, I have enhanced my skills and expertise in providing excellent customer service.
Customer Service/Administrative professional experienced in working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Adaptable, versatile, and committed to a high level of professionalism. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, and able to multi-task effectively.
One word that describes me is ambitious! I graduated college in 2008 with a BBA in management. My customer service background starts at the age of 16 and continues until this day. I have 6 years experience working in a fast paced call center environment. This experience taught me composure during periods of high volume activity. I also have 6 years administrative/clerical experience as well as 7 years experience working with computers in a professional environment. This means I was able to utilize programs such as Microsoft word, power point, excel, outlook, and internet explorer on almost a daily basis. I love interacting with people and I enjoy resolving customer issues so if providing excellent service is a part of your company's mission and vision, then I feel I would be an excellent fit for your company! IÂm a very fast learner. I've learned that customers want pretty much the same thing across almost any industry and that's great service! My resume is available in the portfolio.
Â Outstanding skills in customer service with 4 years BPO experience including 5 years in logistics, warehousing, packaging sale and management at JVK International Movers Ltd.
Highly motivated, dedicated, with strong work ethic and excellent customer service skills. Proven ability in relating effectively to individuals at all levels within the organization; performs challenging tasks and keen attention to detail. Capable of maintaining strict confidentiality on job related matters. Demonstrates strong interpersonal and communication skills, with capacity to develop and maintain productive working relationships. Â Comfortable at multitasking. Â Demonstrated capacity to work under pressure and meet tight deadlines. Â Effectively gain customerÂs trust and provide exceptional customer service. Â Secured awards for delivery of exceptional customer service and excellent performance
A dedicated professional having more than a decade of experience as a customer support associate. A target-driven individual having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks. Very well versed in English language both oral and written. Ability to speak in a neutral American accent.
I have recently decided to return to school and am excited to find a way to exercise my excellent customer service skills in a way that will provide flexibility for my schooling. I have excellent computer skills and am well versed in internet searches, email programs, data entry, and proofreading, as well as experience in inbound/outbound call-handling and general office duties. I type approximately 65 wpm. I have 15 years of customer service experience as well as 3 years experience as a secretary in the Federal Government. I am dependable and put 110% into all jobs I perform.
A challenging position in an organization that will benefit from my initiative, capabilities, and contribution. Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
I worked in a hotel and airline/travel agencies for over 10 years. I handle customer service via phone call, email and chat. I also do travel planning, giving advise to travellers, and end of the reports. My work objective is use my knowledge and skills that will be beneficial to the company.
Experienced and knowledgeable Customer Service Representative and Technical Support Professional, seeking to contribute on product training and acquired skills within a help desk support role. Works well in team and in a self-directed environment, to meet and exceed company goals and provide knowledge on products and services recognized by the customers. Provides superior problem solving, time management, comprehension and analytical skills. Willing to work in full-time, extend hours if necessary and work on shifting schedules including graveyard, holidays and weekends. In-depth knowledge and understanding of numerous software packages and operating systems. Easily identify and resolve technical issues and concerns. Excellent communication and representation capabilities.
I am a very motivated and successful employee that can add a lot of value to your company. I have many years of customer service and sales experience in quite a few arenas of business. My proven sales success through virtual/call center experience as direct to consumer sellng will benefit your company. I am very highly motivated and am a extremely hard worker that you can trust to get the job done right the first time!
I am hard working and devoted to the commitments I make. I have experience in customer service, telemarketing, clerical, and administrative duites. I enjoy the challenge of taking on new projects and turning over successful results to my clients.
I had a background in Accounting but graduated with the Degree in Bachelors of Arts Major in Political Science. Since then I have worked in a Call Center industry. I had worked for one company in the last 6 years, starting from being an agent until I became a Team Leader. During this time, I was also entrusted with the position of a Quality Analyst, then a Real Time Analyst, and eventually a Workforce Reports Analyst. I have acquired and honed a number of skills that will aid me when providing service to my clients. Being an agent taught me to be more patient when handling customer calls and ensure that quality service is provided regardless of what happens. Being a Quality Analyst, Real Time Analyst, and Workforce Reports Analyst honed my skills of becoming more critical and analytic with the tasks at hand. Being a Team Leader honed me to be more receptive to the needs of my colleagues. These skills and a lot more. If you hire me, your payment will be worth it.
I was with Customer Service, Technical Support, Chat and Email and even with Admin Assistant duties all in one. I have previously did Sales, Telemarketing and Writing. I am the jack of all trades. I'd love to try different sorts of jobs to further enhance my skills and to be able to get vast experiences in every field. I'm flexible and can easily adapt to any given environment.
I am a creative, business-focused professional with over 12 years of experience in fast-paced call/contact center environments, as well as the makeup and beauty industries. As a customer service expert with excellent written and verbal communication skills, I easily establish rapport and build lasting relationships with all levels of employees and external clients. I offer a proven background in problem solving, quality assurance, coaching and improvement of staff, training development and delivery, and policy and procedure writing. My talent for identifying areas in need of change and implementing effective improvements across diverse areas of business results in increased efficiency and better operating practices.
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
I previously worked as a Customer Service Specialist to which my job responsibilities include: processing customer inquiries by proceeding through appropriate work flows, attending financial and non-financial customer inquiries (e.g. billing errors, disputed transactions, misapplied payments and other general inquiries and account maintenance).
More than 15-years of experience providing Administrative, Customer Service, Data Entry and Receptionist support in various diverse working environments. Skilled in MS Excel, MS Word and AS400 applications. Personal Qualities: Enjoy building, nurturing and maintaining relationships with clients and customers to ensure customer satisfaction. Gained experience working as a contractor with the following companies. Cleveland Municipal School District, Administrative and Purchasing Assistant. Eaton Corporation, Data Entry Processor and Receptionist. GE Transportation Systems, Administrative and Purchasing Assistant Tony Willis Appraisal Company, Administrative and Data Entry Assistant KeyCorp, Data Entry Operator
Excellent communication skills, both written and oral. Motivated, quick learner, with an aptitude for diffusing difficult situations. Proficiency in computer related tasks, customer service, and some technical support.
I have several years of experience working in Customer Service both in person and via email. I stand by the phrase "the customer is always right," even when they aren't and I treat everyone I come into contact with with respect. I worked in grocery and retail for 3 years and am currently working as a social media virtual assistant, customer service, and technical support - all online. I have excellent Microsoft Word skills and am familiar with interior book design and layout - both print and eBooks. I am willing to learn new things and am flexible in my hours. My price range varies depending on the job - but I am flexible in this area as well. I am mostly interested in job opportunities pertaining to social media, customer service via email, and organization, etc. I have little experience being a virtual assistant, however, I learn quickly and am a dedicated worker.
an expert in customer service with over 2 years of working in the call center industry handling US and Australian account supporting consumer and small business customers.recent experience of a sales account for one of the top telecom companies in Australia, selling home phone, broadband, ipad and tablet. areas of expertise include: multitasking, ability to learn things quickly, good communication, problem solving, and most importantly, professionalism.
Minimum Hourly Rate - $3.50 Comes with almost 6 years of experience working in a back office American setting organization. I am currently looking for a working position that I can do at home where I can contribute my years of experience and acquired skills to ensure and exceed customers expectation for superior customer service, high productivity and work efficiency. My specialization includes Post Sales Administration, Retailing of information technology gadgets, computers and their accessories. I also had been on the financial side as a Virtual Banker.
Efficient and effective customer service is what I do. I'm dynamic, highly motivated, has good people skills, patient, hardworking, has passion for continuous learning and can work with minimal supervision. For more than three years, I have been working in a BPO company catering to U.S. tax preparation software. It's Shop and Buy Department with a little technical background. This includes order processing, product inquiry, tracking of orders, website navigation, setting up account, refund, product download and installation. So if you need an excellent customer service representative, I'm the one you're looking for. You may check my portfolio to see some of the awards I received.