I'm Young, vigilant, Determined, Hard Working, can readily understand instructions and have a great outlook in life. I can communicate in English very well, may it be written or verbal. I am seeking opportunities to utilize my skills in data entry ,administrative work and customer service. I am patient, pays attention to detail, works accurately, takes instruction very well and has initiative.
I am looking to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people whether by phone or in person. Create integrated strategies to develop and expand existing customer sales,relationships, brand/product evolution, and media endorsement just to name a few. I would like to provide my experience where it can be utilized to improve customer satisfaction,and repeat business. To conclude what I mentioned earlier I would like to obtain a position where I can maximize and use my customer service,writing, typing,and research skills. I am looking for long term.
Senior Quality Analyst for a financial account, with experience in customer service for almost 7 years, high call volume, handled confidential customer's information, quality customer service, meet or exceed metrics. With sense of responsibility, dedication and integrity. Can do email, chat or phone support. Internet Speed: http://www.speedtest.net/results.php?ria=287799033
? Substantial experience and outstanding skills in customer service. Results-driven individual with a strong focus on meeting targets and achieving exceptional sales outcomes. ? Accustomed to working in a fast paced environment with the ability to multitask, think quickly and successfully handle all types of customers in all types of settings. ? Excellent interpersonal skills. Ability to work well with others, in both supervisory or support staff roles. ? Proficiency with various software applications. ? Highly energized with unyielding integrity.
Hello, My name is Petya, I have Master in Engineering and Master in Business Logistics. I speak English, French and Bulgarian. I am interested in Technical support, Customer Service,Order Processing, Research,Whiteboard animation, Transportation, Supply chain management
Loyal, reliable and honest entrepreneur looking for long term, flexible hour work within a good fit; company or indiviual. Will do short term projects while looking for that 'Just Right' fit.
I am seasoned worker in the field of SALES, MARKETING, MANAGEMENT, RETAIL OPERATIONS AND CUSTOMER SERVICE. I am a dedicated and hardworking employee. My English communication , comprehension and written skills are excellent. I have an extensive knowledge in using the computers. I have the ability to do multi tasking and am very keen into details. .I am a well organized person which is a very keen qualification for the said job. As much as I am a good leader, I am also a good follower. I know how it entails to be a good personal assistant as my career have risen from the ranks.
I am a hardworking and reliable contractor. Can work under pressure and with minimal supervision. I am a college graduate currently in a full time job as an email/billing adviser for a big telecommunications company. Previously, I was also a customer service representative for another US telecom for 3 years. The job is to resolve customers' query while on the call making sure that at the end of it, the issue has been resolved and the customer being satisfied. Part of it also, is to sell products and services of the telecom.
A motivated and seasoned individual with seven years of experience in various administrative duties and customer support, is seeking to promote professional growth and independence as a freelance contractor. I am proficient in reading & writing in English, Croatian, Serbian and Bosnian. Knowledgeable in Microsoft Office suite and other various office programs. I am confident in my ability to provide excellent services in: data entry, transcription, translation in English, Croatian, Bosnian & Serbian, customer service relations, web research and general office assistance.
I've worked in the BPO call center industry for over 5yrs that is commited to delivering excellent customer service for every client as well as providing technical support for internet,home networking,email and chat services. I am very much computer savvy- knowledgeable in Software Applications like MS Word, MS Excel, MS Power Point, and Internet.,touch typist with a typing speed of 40 wpm. Possesses flexibility in terms of field work and is detail oriented and can work under pressure with minimum supervision. I would like to be a part of a progressive, innovative company where my skills and knowledge can be enhanced and utilized to the fullest.
I have worked in many areas of customer service and collections, allowing me to better understand the needs of clients and how to work with them resolving their issues, while maintaining a professional standard in customer Care and Service. I enjoy working with clients, and have worked in the healthcare industry, which can be a very sensitive area in customer service. I have also completed educational achievements through-out my career, with the hope to better myself as a person, and provide a clearer understanding of future clients,
Highly organized, dedicated and committed to professionalism. Works well under pressure with strict attention given to detail within a multi-task environment. Excellent written, oral and interpersonal communication skills, creative, flexible, efficient and mature. Outstanding customer service agent eager to apply my experience to your company.
With a decade of experience in customer service, I had developed my skills in dealing with different kinds of people and have extensive experience in handling customer complaints. I am fluent in english language which make me competent in answering and making calls to clients and coordinating service requests. I am a very result-oriented and have excellent comprehension skills and can work under minimal supervision. I believe in extensive research on the topics and proofread before submitting on the given deadline. I am seeking for opportunity where I can contribute to provide exemplary customer service.
Ready, Set, Here I am! With over 14 years of experience in Sales, Management, Telemarketing, Administrative Support, Marketing, And Social Media Networking, I am your best choice! Who am I? An aggressive go getter, strong-minded, and overachieving intellectual . If you are ready to do business together then lets start! Why wait! When my skills, knowledge, and intense background will be a great asset to your company! Ready to start! Always Deliver! My Best Qualities I bring to work on a daily basis include: #1: The passion I put into my work reflects itself. #2: Over Fourteen years of experience in Sales, Customer Service, Management, & Marketing #3: I value Long Term Business Relationships #4: Overachieve Expectations and Deadlines #5: Multi-tasking Expert with great attendance record! You can count on me!
a person who loves challenges, a perfectionist, a "go getter". I love learning new things and I take every job that I had seriously as I only focus on quality and client statisfaction. over the past 5 years of being a BPO agent I have handled different accounts such as Virtual Assistant, Customer Service Rep, Data Entry, Data mining, Collector, Sales Associate and Technical Support. being new to elance is one of the challenges that I need to overcome to be successful. Given my extensive career and accomplishments I am seeking for a good opportunity to offer my service to you or to your business and prove myself worthy of your trust.
I have developed excellent and world class customer service being in call center industry for 2 years now . I've learned how to deal w/ different types of customer. Some of them are not happy but at the end of the call, I was able to managed a win - win situation, meaning, customer happy w/ the outcome and me as an agent happy being able to resolved customer's inquiry. Since then, it's my passion to help and communicate w/ customers, and now i am seeking opportunities to provide world class customer service for you and your business.
Attention to detail, a positive & friendly attitude and always going above and beyond would describe the dedication I bring to my client's expectations. I get the job done quickly, accurately and professionally. With over 20 years of work history in the banking/real estate, travel and web design industries, has prepared me well for face to face customer service excellence. My strengths in this capacity are establishing a friendly rapport quickly with the customer, and communicating a genuine interest in helping them. My favorite graphic design projects include photo editing, advertising creation and layout, and poster/flier projects.
My name is Nikki and I specialize in Customer Service and Administrative field. My previous professional experiences are mostly focused on providing outstanding help/assistance to customers/clients. Awarded and commended several times for meeting customer needs. Whenever I have a job, not only do I make sure I have all the qualifications and skills needed, but I see to it that I exceed my employer's expectations as well.
Hello. There is no use in beating around the bush, I am an asset to any employer. Although I am new to Elance I am not new to providing quality service. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal skills. I am a dedicated, conscientious worker. I am committed to providing you nothing short of my best given that I am a perfectionist by nature.
* 8 years of customer service * Excellent written and verbal communication skills, with an eye for detail. * Marked proficient in the Versant? English Test (score: 80) * Has an ability to apply a logical problem solving approach to resolving issues and concerns. * Extremely productive in a high volume and high stress environment. * Self starter with a can do attitude.
I am currently working as a full time ESL Teacher in Thailand. I have lots of free time and I want to make my hours more productive by expanding my horizon to the field of online jobs. My years of experience in the call center industry has provided me with enough knowledge to handle various types of customer concerns ranging from order entry, telecommunications, customer service, retention, billing to financial services. I am seeking for a data entry, typing, admin, chat support, email or any non-voice jobs. I am very detail oriented with so much patience in handling all types of customer's concerns and can assure to provide an excellent customer service. I am very hardworking, punctual, dependable, resourceful, efficient and have an exceptional time management skills. Quality is always my top priority and I'll make sure that my future clients gets the service that would exceed their expectations.
I am a vibrant and outspoken person, who loves conversation. Easily adaptable a perfectionist. I had vast experience as a customer service representative in the banking industry as a customer service representative to a banker position during my previous employment. To land myself on a job in the highly respectable Customer Service Industry that will enable me to use my knowledge, skills and experience to perform what I need in a career. I will do my best to assist and provide the best customer experience to my future clients and share to the skills and knowledge to my fellow peers.
Customer Service/Administrative professional experienced in working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Adaptable, versatile, and committed to a high level of professionalism. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, and able to multi-task effectively.
Experienced and knowledgeable Customer Service Representative and Technical Support Professional, seeking to contribute on product training and acquired skills within a help desk support role. Works well in team and in a self-directed environment, to meet and exceed company goals and provide knowledge on products and services recognized by the customers. Provides superior problem solving, time management, comprehension and analytical skills. Willing to work in full-time, extend hours if necessary and work on shifting schedules including graveyard, holidays and weekends. In-depth knowledge and understanding of numerous software packages and operating systems. Easily identify and resolve technical issues and concerns. Excellent communication and representation capabilities.
I am hard working and devoted to the commitments I make. I have experience in customer service, telemarketing, clerical, and administrative duites. I enjoy the challenge of taking on new projects and turning over successful results to my clients.
Over my academic and professional career, I have completed my International Business Management Graduate Program from Centennial College, Canada and my Bachelor?s degree in commerce majoring in Accounts and Finance from Mumbai University, India. Soon after my graduation, I got an opportunity to work as a Customer Service Representative for one and a half year in one of the top companies named Birla Sun Life Insurance. Thereafter, I was fortunate enough to work for another one and a half year with one of the multinational companies, process name Best Buy as a Senior Accounts and Finance Executive. Working in an international environment, I used my multi-talented and interpersonal skills to enhance the productivity and also ensured to maintain quality work. Lastly, My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.
I am a hardworking, outgoing, and extremely determined individual who has the will to succeed in any given environment. Although I have more experience in the retail/customer service industry, I am a quick learner, and am always up for a challenge whatever the situation may be. I am friendly and get along with others very well. I can work on a team as well as on my own. I am seeking a position where I can develop, excel, and grow as an individual in the work force while giving my best to an employer.
I have recently decided to return to school and am excited to find a way to exercise my excellent customer service skills in a way that will provide flexibility for my schooling. I have excellent computer skills and am well versed in internet searches, email programs, data entry, and proofreading, as well as experience in inbound/outbound call-handling and general office duties. I type approximately 65 wpm. I have 15 years of customer service experience as well as 3 years experience as a secretary in the Federal Government. I am dependable and put 110% into all jobs I perform.
Hello! I am Barbara. I proudly live in the United States. I love customer service because I try to treat customers the way that I would like to be treated, with dignity and respect. This leaves the customer filling appreciated, and so they should, after all they are the ones that pay our bills. I have experience in this area and have received cards and words of appreciation.
A challenging position in an organization that will benefit from my initiative, capabilities, and contribution. Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
Highly motivated, dedicated, with strong work ethic and excellent customer service skills. Proven ability in relating effectively to individuals at all levels within the organization; performs challenging tasks and keen attention to detail. Capable of maintaining strict confidentiality on job related matters. Demonstrates strong interpersonal and communication skills, with capacity to develop and maintain productive working relationships. ? Comfortable at multitasking. ? Demonstrated capacity to work under pressure and meet tight deadlines. ? Effectively gain customer?s trust and provide exceptional customer service. ? Secured awards for delivery of exceptional customer service and excellent performance
Owned and operated my own company for 12 years, becoming proficient in all areas of office management and customer service.
Skills and Experience: 3+ years experience providing technical support and customer service as a call center agent with Accent Marketing on the ASUS account supporting USA and Canadian customers, 3+ years providing technical support of PC/Notebook hardware based systems , College and/or professional training in technology such as: Computer Systems Technology, CISCO Certification , In-depth knowledge of PC/Notebook architecture, configuration, and operation , Excellent oral and written communication skills in English including excellent enunciation and grammar ,Ability to retain detailed important information and/or instruction , Ability to solve complex problems in a Technical Service oriented environment , Advanced level knowledge of Microsoft Windows and the use of Microsoft Office Suite .Ability to comprehend, capture and interpret basic customer information ,Ability to exercise emotional sensitivity to customer needs and challenges , Ability to anticipate customers needs.
I get compromised with my work and seek personal and professional fulfillment with all my soul, heart and mind. My goal is to deliver High Quality Output with 100% accuracy and Client Satisfaction is my objective. I have good experience in Data Mining, Data Entry and Customer Service. Works efficiently and effectively. Well experienced in MS Word Typing, Excel and other Administrative work. I am a very honest person and will not give information out. Trustworthy.
A customer focused organization that provides a wide array of services to include: - Customer Service Calls - Event planning (large or small) - Basic website design and management - All-inclusive administrative support - Calendar managment, scheduling and meeting planning - Data entry - Powerpoint presentation development - Flowcharts, Diagrams - Internet research - Promotional Material (brochures, business cards. Post cards, etc.) - Client database management - Desktop Publishing to include: Newsletters, Custom Forms, Logo Design, Stationery Design, Thank you Cards etc. - Basic Accounting: Accounts Collections, Spreadsheets - Billing/Invoicing - Travel Coordination
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
I am a very motivated and successful employee that can add a lot of value to your company. I have many years of customer service and sales experience in quite a few arenas of business. My proven sales success through virtual/call center experience as direct to consumer sellng will benefit your company. I am very highly motivated and am a extremely hard worker that you can trust to get the job done right the first time!
I am responsible, loyal, and have the dedication to succeed. I am bilingual in Spanish, have over 14 years in customer service experience. I work efficiently on my own or with a team, with little to no supervision. I am seeking a position where I can develop new skills and work hard at something I love to do.
I'm a hardworking person, a team player, and I always make sure that the service I'm providing is top-notch. I've been in the call center since 2007, with that kind of experience I've gained enough skills to provide satisfying service not just for our clients but also for our customers.
To whom It may concern: My name is Debra Hairston and i am lookin for a job with a growing company where i can utilize my skills.I have ten years experience in customer service and I have been trained by the NewYork telephone company. I am qualified to dial and answer 100-150 calls per hour. I have over fives years experience in microsoft word, Excel, Outlook Express, also different soft ware for the computers.I am a easy learner to new programs for jobs. If hired I would be a great asset to the hiring company.
About Me: I am a WAHM professional who has been running and maintaining my own websites for a few years now. I have experience in building and managing Wordpress Websites, Social Media Management (Facebook, Twitter, LinkedIn), Document Production and above all I have exceptional Customer Service skills. So whether it be working with just you the business owner or your clients I will always provide you with exceptional customer service and feedback. I also have extensive experience providing email customer service, so if you're needing to get your time back and want some help responding to all those customer queries I will learn your product/service and be your customer point of contact. I am Australian, so my English skills are exceptional, your communications and content will be written with excellent grammar and spelling. If you're looking for someone to take the stress out of managing your website or doing your backoffice work, you will not be disappointed.
I am a professional who through experience has learned the most effective ways to handle customers. I believe that a customer service rep, either over the phone or through e-mails should focus in empathy, good listening skills, positive attitude and most importantly "one call resolution" where the customer ends up with 1 problem less and/or 1 product more. My focus is on call quality and effectiveness through providing the right information. I also understand the company's main focus "PROFIT", for which (if able) I always provide the customers with the info for next company product that will fit their needs. I have worked in a few Fortune 500 companies within their call centers. The positions I have been working on have provided me with extensive experience to perform alongside the best standards as a customer service rep, tech support and sales. I have over 8 years of experience in this field. The companies I have worked for: ESPN.com, Qwest Comm, AT&T, AAA Life Insurance.
I have worked in the areas of Public Libraries, Aviation, Probate, and School Book Publishing. Experience in all of the above required heavy detailed quality information, personal and phone customer service, efficient computer skills to produce customer needs in a timely manner.
Dedicated, dependable, internet savvy virtual assistant at your service. My experience includes but not limited to Management, Customer Service, Office and Store Clerk Administration, Sales, Sales Reporting, Merchandising, Buying, Marketing, POS Systems, Information Systems, Inventory, Safety Control, HIPPA, Payroll, Scheduling, Shipping and Receiving. Also proficient in e-filing, printing, faxing, handling multi-phone lines, and general office duties. Windows 95/98, 2000, XP, Windows 7, and Microsoft Office Professional 2010 proficient. Organization, attention to detail and time management are three key elements I use with any task given.
My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.
With 9 years of experience in Customer Service and Administrative Assistance, I can guarantee excellent results. I have impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine customer?s needs through enhanced probing techniques, then promotes and recommends products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Citrix, ZOHO, Google, Zendesk, different internet browsers and MS Office to name a few.
I am currently working towards an Associates in Book Keeping and Accounting, with plans to continue towards a Bachelors in Business Management. I have 10 years experience with customer service skills in the area of sales and call centers. My experience includes the following: - Multi-Line Phone System - Inbound/Outbound Business and Residential Sales - Call Center for Hard and Soft Infommercials - Data Entry - Accounts Recievable - Accounts Payable - Collections, Long and Short Term Accounts (0-6 months out) - Do Not Solicit Department (DNS) - Cold Calling - Skip Tracing - Appointment Setting
I have 5 years of work experience with Sutherland Global Services which is a US company as customer service representative and I am excellent at my job .I am a thorough professional and I have very good communication skills.Also Hindi is my native language so I can translate from English to Hindi and Hindi to English very well.
Industrial Engineer, process and management control, with experience in technical, commercial and administrative areas in Multinational Corporation and SME, including international experience. Customer Service experience. Profesional experience in the following industries: * Elance Freelance. Software SME. Technical Mannager at DevFactory (7month experience). * Multinational Automotive. Customer Service at Volkswagen Argentina (more than 6 years experience). * Family business, SME (Agriculture / Real State). Administrative Assistance at La Fe. SCA (more than 8 years experience). MBA with Marketing backround I speak english, spanish and brazilian portuguese.
As a virtual assistant some of the services I offer are calendar management, social media management, secretarial services, word processing/typing, power point presentations, email management, web research, and customer service. Although I am a virtual assistant my heart is still towards customer service, there is nothing better than the feeling of helping people.
Customer Satisfaction is core component of any Organization to be in Business for a long run. If any Organization has a Good customer services it means that Company has a Good reputation in market. Now a days every firm is putting attention to have a Good representatives to give their customer with best customer services. I'm confident about my self that i have that skills to satisfy my Customer. How? Well by giving answers of simple questions i can tell you how. First of all i use to understand Customer's need not by questioning the clients which already comes to me having questions in their minds and then giving answers to their questions. If one will give you answers for all of your question in your mind you will be satisfied to an extent that you will be properly aware of Services. Years of experience make Silver Gold and then Gold to Platinum. And by working with Different clients and working for different projects i got enough experience.
I studied Bachelor of Science in Physical Therapy but I already have established myself in the career path of administrative and customer support as well as in lead generation. My long term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. I have few oDesk job experiences; feel free to check it if you wish: https://www.odesk.com/users/~015920858fcb08633f
Over 5 years of professional experience in Recruitment and Customer Services in the UK working for reputable companies. .A quick learner with strong work ethic who is also team spirited, self-motivated, resourceful, reliable, honest and a very committed individual.Proven ability to work to strict deadlines. Able to adapt quickly to challenges and changing environments.
I am a well educated and vibrant individual who as experience in customer service, email, sales, general office skills and it would be a great opportunity to be hired in any of those areas. I also am skilled in telephone handling and call center services as i served three years doing customer service for an online company called Amazon.com. I am always eager and willing to try out new options and opportunities as well as i am always focused on getting all my task accomplished within the given time period.
Hi there! :) If being online is a must, then I should be on your top list. I know I'm just a newbie here but I know how to convert PDF files to Word and Excel. I finished Office Management course and it deals with Windows, Excel and PowerPoint. I also had customer service experience with one of the top call centers here in the Philippines, which is TeleTech, I worked there as a Customer Service Representative for T-Mobile, the largest 4G Network in US., that was an inbound/ voice account, I used to take calls from the customers of T-Mobile. Next is I became an email/ chat support, it was a non-voice account. I'm assisting customers of NoMoreRack thru emails, for 9hrs. straight per day. For those who doesn't know, NoMoreRack is the online shopping destination for those who want cool products, stylish brand name apparel and amazing accessories at ?TOO GOOD TO BE TRUE? prices. See, I can work ANYTIME, with lowest rate. So just give me a chance and hire me! I'll be waiting. Thanks! :)
Over the last 5 years, I have been successful in my field of expertise. I have managed people both locally and abroad. I have been exposed dealing with multi- race market such as US, UK, Australia, NZ, Middle East, and Singapore. Sales & Marketing is my forte which include telemarketing, lead generation, appointment setting and face to face consultative selling. However my versatility doesn't stop there. I have been involved doing customer service support, administration, blogging and writing training materials for the company. Overall, I am confident enough that my skills can deliver enormous and impeccable results. Plain and simple, my main objective here is to be recognized and effectively utilized by employer offering long- term opportunities.
I am a retired woman who finds that, on occasion, retirement can get boring. So, I find I need diversions. My career spans many avenues-- from public speaking to working customer service out of my home. I enjoy the challenge of learning something new. I like variety and am committed to "a job well done". I honor my commitments and execute them in a timely manner.
I have worked in customer service for 15+ years which has provided me with excellent communication, data entry, and computer skills. I have 2+ years working virtually. I have formerly worked as a virtual customer service professional and currently work as a virtual assistant part-time. I have worked as a paralegal, a real estate agent, a server & held several management positions. I have an Associate in Accounting and I am proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. I have 8+ years experience in a fast-paced, deadline-driven environment. I will give every job my utmost attention.
I am a Commerce Graduate with 6 years of experience in service industry. I had worked with Genpact and HSBC as a customer service professional. I have an excellent reputation as a hardworker with high quality output and work completeness within time. I am a fun loving, result oriented quality worker with key result areas in operations management, client servicing, recruitment, data entry and team handling. I can start immediately. I am available for 8 hrs a day and is also available on weekends when needed. Hire me and see the results. Thanks and Regards, Nasreen Shaik.
Over eight years of strong and diverse experience in responsible position in mainframe and network PC operations. Customer Service Orientated individual with strong initiative and leadership skills.
I'm currently working as a Project Manager with a leading US healthcare technology company . My primary responsibilities are product implementation & support, functional analysis and managing the entire customer experience. Working with multinational corporates spanning 6 different countries has provided me with diverse experience resulting in my strong professional background. I have solid experience in: Product support Project/Program management Functional analysis (domain expertise in US healthcare) Lead generation, inside sales, product demos and all aspects of client servicing. Managing cross-functional teams
Hello! My name is Anita and I welcome all challenges and deadlines with a big smile! I have a dedicated home office with very open availability. I have 25 years of Office, Marketing, Management, Telemarketing,Transcription, QC Auditing, Problem Solving, and Customer Service experience (inbound & outbound) Seminar Organization,Training, as well as a CEO'S assistant. I am reliable, dependable, very detail oriented, and I work to achieve the best! No matter the length of the job I will always give 100%. Do you have a project that you would like finished overnight or over a weekend? If you do my research, data entry, and transcribing skills can get the project done for you! "My goal is to be the best experience for you, then you will return"
I believe in a strong work ethic. I give 100% of myself in what ever project that I take on. I am a self-starter and a self-motivated individual. I am a career oriented individual who takes pride in producing quality products and/or customer service to customers. I have several years in Customer Service and Data Entry work. I have six years experience in a call center environment and have taken inbound calls as well as made outbound calls to prospective clients and/or customers. I have worked in fast paced environments and enjoy working with the general public yet I am also able to work alone when the project calls for it, therefore I have become accustomed to adapting to changes if needed.
Highly professional with a diverse background of skills and experience. I have 3+ years in Sales and Customer Service, Lead Generation, Telemarketing, etc. Other experience I have includes Mystery Shopping, Internet Sales, Advertising and Marketing, Web Research and SEO. I also have experience working in a telecommute role. I enjoy adding to my portfolio and am a fast learner willing to give it my all.
"Sheryl does very good work. I know I can depend on her when I hire her to do work for me. She is responsive, pays attention to detail and is willing to work with me when changes are needed." ?Great to work with.. understood tasks very easily and does a great job using common sense. Her English is impeccable. ? These are just some of the reviews I received from the clients whom I have worked with here in Elance. I have over 9 years extensive experience in the combined areas of Quality and Training, Credit and Collections, Customer Service and Outbound Sales in a call center setting. The last position I have held was a supervisory role handling process training of the new hires and performed quality monitoring for the entire Credit Department. I have keen attention to detail and I am very good in time management ensuring excellent results is delivered on or before a deadline. I am also proficient in various MS Office applications. I look forward to working with you!
An expert in Tech Support, Sales and Customer Service, with over 4 years of experience, I consider myself a Responsible, Hard working and self-motivated person with a positive personality. I immensely enjoy my work which reflects in my attitude. I'm a go-getter, giving my best to every coming opportunity. My goal is to provide services with 100% accuracy and to make sure my Clients are getting what they want and the way the want the work to be delivered, before the Deadline. I value time, so I will never waste your or my time. During my work hours, my Only priority will be my work and nothing else. I Appreciate your time. God Bless. - Safkat.
I have more than five years of experience working in the BPO/Call Center Industry. I have worked as a CSR, TSR, Fraud Analyst (for a bank) and an SME (Subject-matter expert/supervisor). I am very much familiar with admin work. I was also a part of an email response team for almost a year and my current typing speed is 47 WPM. I am currently expecting for my second kid. I am a single mom which will make me work hard on whatever task I will be assigned to. I will make sure to get the job done right away, the right way, to make sure I can get paid to support my kids.
I'm an excellent, well-rounded Customer Service/Sales Representative with over two and a half years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
My 4 years experience in Secretarial/Computer operator job and 8 Months working in BPO as a customer service representative means you will get the job done accurately. My job includes data entry, data conversion/extraction ( PDF to Excel/Word), web research, phone and email handling, calendar management and transcription. I am looking forward to work for any company or individual and impart the valuable experiences and knowledge I have gained from previous jobs. A hard working, self-driven , accurate and highly motivated professional ready to offer satisfactory and excellent output to the clients.
Virtual assistance, I provide excellent customer sevice, in a professional and timely manner. I have the discipline and organization it takes to complete tasks from a home office. If you decide to engage my services you can be sure to receive accurate, professional work. An example of services offered but not limited to: * Research *Article writing *Data entry *Travel planning *Administration *e-mail handling *Transcription
I have a bachelor's degree in Psychology and Marketing, with experience working for Multinational companies like Citibank and Shell, doing back office support, data analysis and research. I have excellent procifiency in Microsoft office, and have attended trainings to further increase my knowledge in the use of Microsoft Excel and Word. I believe in providing quality service and accurate results because I am an achiever and I do not believe in mediocrity. Working for multinational companies has also trained me to exceed customer's expectations, and to provide excellent service for greater returns.
Customer Support Skills and Experience: ? Customer conflict resolution ? Customer Escalation Management ? Ticket handling and Issue tracking ? Technical and Software Troubleshooting ? Virtual environment management Management Skills and Experience: ? Change management skills ? Project management skills ? Leadership skills ? Call Center Management ? Experience leading a team of 100 staff. ? Technical Skills and Experience:
More than 10 years experienced in international trade as: Consulting services, sales and Customer Service: International transports, air and ocean shipments, rail, truck and complementary services.
I have five years of experience within the Customer Care and Data Analyst Department for top-tier firms (Cisco Systems Inc and eHarmony.com Inc), good communication skills and a great eye for detail. I am a highly energetic, well organized person. I always maintain a gracious and professional manner when communicating with people, including customers and colleagues. At the same time, I am willing to learn new things to get the job done.
I am looking for management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.
I am a hard working lady with a passion to try out new things. I have worked as an administrative assistant and i have all the skills required for the job, among many others. I am also experienced and good in customer service as I worked as a flight attendant for three years the last of which I was a flight purser. Most importantly I enjoy working and learning new things and nothing should come as a challenge to me. I am trained in Business statistics and Public relations. Above all i am a very organized person and can multi task a lot of responsibilities. Looking forward to new jobs and experiences here.
SeaHawk Communication Inc is leader in marketing and customer services. SeaHawk Communication Inc, a growth-oriented international Business Process Outsourcing Company, was founded in 2004 and promoted by a group of professionals with diverse backgrounds such as engineers, management professionals and technical consultants. All had only one aim in common that was to establish and promote a business which would be extensive in all respects whether in terms of office working environment or with regards to customer service.
Dedicated and technically skilled business professional with versatile administrative support, operations, customer service, public relations and management skill sets developed through 20 years? experience as an office manager, director of corporate affairs and executive/personal assistant to a CEO in addition to servicing clients worldwide. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Has the ability to handle conflict situations in a professional manner. Works well as a team player with strong management, communication and administrative skills. Able to work independently and requires no supervision.
Time is money and I can save you both. My extensive work history includes nearly 15 years of customer service experience in retail, call center and manufacturing environments. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 70 wpm at near perfect accuracy, I am a data entry dynamo. My Elance tested skills back up these claims. Internet savvy, and a self professed nerd I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
Isn't it refreshing? After scanning through a surplus of profiles finally you have found 1 that is different. One in a million might be an exaggeration. Mission: Top-notch professionalism, No excuses, No Problems -Always deliver the solutions. Resources: A small office equipped with 5Mbps broadband Internet, 10 laptops, a Printer, a Fax Machine, a Scanner and 19 people, 2 groups (8pX2 shift) to cover USA, Europe and Australian business hours. Online Availability: 24X7 Reachable via E-mail, Skype and Phone, could give project update every day. Specialty: Strong skills in E-Commerce Platform, Administrative Support, Sales, Marketing and Project Management. Strength: A "techo-business" geek with "Go Get EM" attitude and can be portrayed by reliability, honesty, efficiency and strong communication skills. Achievements: Recently recognized as the top 5% of freelancer on oDesk. Please have a look on the recognition: http://www.slideshare.net/slideshow/embed_code/25696682
Calling center Customer Service Representative serving customers for over 8 years with care. I am very compassionate and listen attentively. Privacy and accurate spelling are an absolute must. I love to help people overcome a problem or misunderstanding. They want a resolution or more information about your product or service and I am here to deliver that message.
I'm a Customer Service Expert and I've been in the industry for about 5 years now, I can work under pressure and can complete my job in no time. I already handled US accounts, UK and my latest is Australian account..Rest assured that I can do the assigned job fast and well done. I'm keen to details, task-oriented and deadline-driven. You can hire me for a lesser cost but will assure you that the work will be handled with professionalism, integrity and accuracy. My goal in life is to meet client's needs and to give them satisfaction in my work. My experiences and skills can help me accomplish the project. And I believe for the job to be successful there should be an open communication between clients and contractor. I can assure that every client will be valued and I will do my best to meet or exceed the expectation. Services: Data Entry / Mining Web Research Email Handling Virtual Assistant Database Update Data Conversion Letter Drafting Email Queuing
- With almost 5 years of experience in the call center industry - Extensive experience with top financial industries - I've been working virtually since 2012 - Got ample training and attended seminars that will help in enhancing my Customer Service Skills, Sales Skills and Professional Development. -When I was working as an HR Service Consultant I was able to help our Business Analyst in putting the content and completing the content of our Knowledge Management tool. I was able to facilitate and guide the other team members in doing their part so we can complete the tool on time. - Facilitated Up-training sessions.
To cultivate and expand my versatility which I?m certain I would stretch my discretion. I am a determined individual who is bound to excellence and hard work that I also enjoy.The means of my strength that I enjoy for achievement in this position comprises: ? I make every substantial effort for constant superiority ? I have effective communication skill ? I offer exceptional contributions to customer service for all customers With a Bachelor of Science in International Studies, I have a full understanding of the diplomatic succession. I in addition encompass experience in wisdom and excelling at new technologies as considered necessary.
For over 10 years, I have worked in a customer-service oriented environment. I have worked for companies (U.S accounts) such as Sears, Comcast, Verizon and other marketplace such as Elance. I have an extensive experience as a Customer Service and Sales representative.
Hello! My name is kerry-Ann Henry and I am a dynamic, punctual, hard working and reliable individual. I have over four years of experience working as an administrative assistant and a customer service representative. I am seeking opportunities to utilize these skills online to assist companies in their administrative responsibilities as well as sales related functions, ensuring excellent and quality results. Professionalism and reliability are work ethics that I strive to uphold.
I have been working from home since 2008. My qualifications are customer service phone support,and technical support. Mainly Inbound calls dealing with Customer Service,Sales or Customers Accounts with large retailers through Corporations. Summary Qualifications *Inbound calls,Customer Service and technical Support *Placing Orders over the phone *Customer Service with Rentention Inbound Calls *Placing Orders/Modifying Orders for large Retailers through a large Corporation *Direct Response Inbound However Administration duties comes along with the type of work I have been doing.
An experienced inbound sales/customer service representative with good conversion ratio, good quality assurance. I've been with different campaigns as well as with outbound sales and ventured more as an effective appointment setter.
i can provide you with experience in customer service in a very professional, accurate and efficient manner. 75 WPM and 100% accuracy on all work.
Quick Learner & Hard Worker with full attention to details. My main objective is to provide services to the best of my abilities that meets the employers requirements. I am looking to put my career knowledge and experience of over 6 years working in as Customer Service Executive to good use. I am aiming to enhance my knowledge and skills through continuous work and communication with the client. I have a full home office set up.
I have worked in the customer service field for more than 20 years. I have worked in a call center environment answering more than 60 calls per day. I also perform office administrative work on a consistent basis. I am detail oriented and extremely organized with excellent verbal and written communication skills.
I have 2 years plus solid background in a customer service environment. I worked as a technical and customer service specialist for internet and telecommunications account. I troubleshooted internet and telephone services, answered billing queries, set up customer emails, and created support ticket for escalation. With 2 years experience, I know how to deal customers in an efficient manner. I strive to resolve their individual issues immediately at their first contact because my goal is to ensure that the customer is always happy and satisfied in their encounters with a service representative.
I have over 4 years experience in Customer Service,Debt Collection, Transcription and Sales both warm and cold calling. I am a hard working, honest, and dedicated individual who posses excellent communication skills both written and verbal. I takes pride in doing my job, I always ensure that I do all jobs to the best of my ability and exceeds others expectation. I am a result driven, highly motivated individual who goes to the extreme to get the job done correctly. I am a fast learner and a quick thinker. I have sound knowledge in the Call Center Field both inbound and outbound, Customer Service, Virtual Assistant, Telephone Handling, Email sending, creating blogs, Data Entry,Social Network , Admin Support and Researching. I act on my own initiatives.
I'm a BA Psychology graduate from one of the most prestigious schools in the Philippines and I've worked with big companies here. I have expertise in customer service, MS Office applications, data encoding and admin support. I've worked as a call center agent for 4 years ( a year in telesales and 3 years in collections and care). I am hardworking, highly organized, always willing to learn, and I have a flexible time since I'm a work-at-home mom.
Writer/Proofreader Educator/Teacher ~ Teacher of various subjects for grades K-12 ~ Develop lesson plans and activities adhering to cross content areas ~ Review all completed assignments ~ Adhere to New York and New Jersey State Core curriculum and standards. Customer Service/Data Entry ~ Conducted various clerical and administrative duties ~ Performed data entry from incoming freight containers ~ Receptionist and customer assistance ~ Collaborated with US Customs Agents, customs brokers, and international clients who imported cargo ~ Prepared documents for incoming freight to be released to US clients ~ Performed inventory control Licensed Notary Public for NJ I have an Associates Degree in Computer Science. A Pastor for 17 years, I also hold a Bachelors Degree and Masters Degree, both in Divinity with a minor in Pastoral Counseling. I am currently in the middle of writing my first book.
We are a team of experienced Customer Service Specialists with skills that includes Business and Personal Administration, Online Chat Support, Book Keeping, Customer Relations Management, Data Entry, Telesales,Transcription, Email Management and Order Processing. ***WE DO NOT PRETEND TO KNOW BUSINESS, WE MEAN BUSINESS **** ***** Visit our website at www.virtual-assistantsteam.com ***** Follow us on Twitter: @CSECTeam / Facebook: www.facebook/CSECTeam
This experienced auto loan specialist would be perfect as your virtual assistant! I worked for 7 years in the bankruptcy department at a large auto loan company and would love to use my skills and experience to help your company succeed. I have knowledge and experience with Microsoft Office, customer service, Bankruptcy courts, and understand the importance of meeting deadlines. I always work with a sense of urgency, and do well with large volumes of phone calls/emails. I type at an average of 80 wpm.
I've been a customer service representative, a technical support representative and an inbound sales representative. Within this time of being able to work in the BPO industry I have develop my skills in handling customers, my technical skills and also my typing skills. I have also work as a chat support agent from which I have learned of getting leads or making sure that the customer's will be checking our website . If given a chance I will do the job promptly and accurately.
**I always make the Cake as my Customer wants it** & have more than 7 years of practical Job experience in Administrative, Call center and IT field from different business organization. I am an upbeat Executive Assistant of meeting deadlines, time management skills and deliver service within budget limit. I am self motivated, hard working, reliable and efficient with strong organizational skills.
I'm a professional who works with enthusiasm, diligence and passion. Expert in handling emails, understanding customer's needs and answering queries with high sense of professionalism. I've computer skills that I acquired from my previous job as I have attended trainings/seminars that helped me more effective employee and better individual. I'm good in interpersonal communication. My 3.5 years experience in the world of customer service taught me things that I now consider as my advantage. I learned to become competitive and independent ( working with minimal supervision.) It also taught me the value of accountability, where customer satisfaction has become my top concern. As a newbie, online freelancing excites me. It is where I really wanted to engage myself in while I'm at home. I would be happy if you could consider me and have me work for you. I can assure you of every work done with the quality that meets your standard.