Experienced and knowledgeable Customer Service Representative and Technical Support Professional, seeking to contribute on product training and acquired skills within a help desk support role. Works well in team and in a self-directed environment, to meet and exceed company goals and provide knowledge on products and services recognized by the customers. Provides superior problem solving, time management, comprehension and analytical skills. Willing to work in full-time, extend hours if necessary and work on shifting schedules including graveyard, holidays and weekends. In-depth knowledge and understanding of numerous software packages and operating systems. Easily identify and resolve technical issues and concerns. Excellent communication and representation capabilities.
I am hard working and devoted to the commitments I make. I have experience in customer service, telemarketing, clerical, and administrative duites. I enjoy the challenge of taking on new projects and turning over successful results to my clients.
I get compromised with my work and seek personal and professional fulfillment with all my soul, heart and mind. My goal is to deliver High Quality Output with 100% accuracy and Client Satisfaction is my objective. I have good experience in Data Mining, Data Entry and Customer Service. Works efficiently and effectively. Well experienced in MS Word Typing, Excel and other Administrative work. I am a very honest person and will not give information out. Trustworthy.
-Extensive customer service and data entry experience working with a number of online platforms (travel, banking, and payroll industries). -Self-motivation; able to set effective priorities to achieve immediate and long-term goals and meet organizational expectations. -Ability to efficiently multi-task in a highly organized fashion without supervision. -Detail-oriented and excellent communicator. -Charismatic and energetic personality . -Development of interpersonal skills, having dealt with a diversity of personalities within my work. I am confident that my positive and personable demeanor, as well as my attention to detail will prove to be a real asset to your company.
Highly motivated, dedicated, with strong work ethic and excellent customer service skills. Proven ability in relating effectively to individuals at all levels within the organization; performs challenging tasks and keen attention to detail. Capable of maintaining strict confidentiality on job related matters. Demonstrates strong interpersonal and communication skills, with capacity to develop and maintain productive working relationships. Comfortable at multitasking. Demonstrated capacity to work under pressure and meet tight deadlines. Effectively gain customers trust and provide exceptional customer service. Secured awards for delivery of exceptional customer service and excellent performance
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
I am a very motivated and successful employee that can add a lot of value to your company. I have many years of customer service and sales experience in quite a few arenas of business. My proven sales success through virtual/call center experience as direct to consumer sellng will benefit your company. I am very highly motivated and am a extremely hard worker that you can trust to get the job done right the first time!
I am responsible, loyal, and have the dedication to succeed. I am bilingual in Spanish, have over 14 years in customer service experience. I work efficiently on my own or with a team, with little to no supervision. I am seeking a position where I can develop new skills and work hard at something I love to do.
Over my academic and professional career, I have completed my International Business Management Graduate Program from Centennial College, Canada and my Bachelors degree in commerce majoring in Accounts and Finance from Mumbai University, India. Soon after my graduation, I got an opportunity to work as a Customer Service Representative for one and a half year in one of the top companies named Birla Sun Life Insurance. Thereafter, I was fortunate enough to work for another one and a half year with one of the multinational companies, process name Best Buy as a Senior Accounts and Finance Executive. Working in an international environment, I used my multi-talented and interpersonal skills to enhance the productivity and also ensured to maintain quality work. Lastly, My real strength is my attention to detail. I pride myself on my reputation for following through and meeting deadlines. When I commit to doing something, I make sure it gets done, and on time.
Over eight years of strong and diverse experience in responsible position in mainframe and network PC operations. Customer Service Orientated individual with strong initiative and leadership skills.
Owned and operated my own company for 12 years, becoming proficient in all areas of office management and customer service.
Skills and Experience: 3+ years experience providing technical support and customer service as a call center agent with Accent Marketing on the ASUS account supporting USA and Canadian customers, 3+ years providing technical support of PC/Notebook hardware based systems , College and/or professional training in technology such as: Computer Systems Technology, CISCO Certification , In-depth knowledge of PC/Notebook architecture, configuration, and operation , Excellent oral and written communication skills in English including excellent enunciation and grammar ,Ability to retain detailed important information and/or instruction , Ability to solve complex problems in a Technical Service oriented environment , Advanced level knowledge of Microsoft Windows and the use of Microsoft Office Suite .Ability to comprehend, capture and interpret basic customer information ,Ability to exercise emotional sensitivity to customer needs and challenges , Ability to anticipate customers needs.
I am a hardworking, outgoing, and extremely determined individual who has the will to succeed in any given environment. Although I have more experience in the retail/customer service industry, I am a quick learner, and am always up for a challenge whatever the situation may be. I am friendly and get along with others very well. I can work on a team as well as on my own. I am seeking a position where I can develop, excel, and grow as an individual in the work force while giving my best to an employer.
I have recently decided to return to school and am excited to find a way to exercise my excellent customer service skills in a way that will provide flexibility for my schooling. I have excellent computer skills and am well versed in internet searches, email programs, data entry, and proofreading, as well as experience in inbound/outbound call-handling and general office duties. I type approximately 65 wpm. I have 15 years of customer service experience as well as 3 years experience as a secretary in the Federal Government. I am dependable and put 110% into all jobs I perform.
Hello! I am Barbara. I proudly live in the United States. I love customer service because I try to treat customers the way that I would like to be treated, with dignity and respect. This leaves the customer filling appreciated, and so they should, after all they are the ones that pay our bills. I have experience in this area and have received cards and words of appreciation.
I'm a hardworking person, a team player, and I always make sure that the service I'm providing is top-notch. I've been in the call center since 2007, with that kind of experience I've gained enough skills to provide satisfying service not just for our clients but also for our customers.
For over 2 1/2 years I served as a Client Relationship Associate in a customer service role for a major financial firm. My primary responsibility was handling highly sensitive and personal telephone correspondence with participants in the firm's retirement plans. I was also responsible for educating participants about their investment and plan options. Additionally, I conducted financial transactions on behalf of these participants according to state and federal regulations. Prior to that I have also served in marketing roles which has given me great understanding of brand identity. I have a solid understanding of the requirements and importance of exceptional customer service. Currently I serve on a volunteer basis with a nationally recognized nonprofit.
Master of many talents including 20 years of customer service experience in multiple fields. Impeccable grasp of the English language and writing. From customer service mastery, call center expertise or content writing, I am an asset to my employers.
I am Brandy Gillaspie. I have a Bachelor's of Science in Exercise Science. I have experience in medical establishments and situations. My experience also comes from multiple years in customer service establishments. I work at a local hospital in a rehabilitation setting. I have hands-on experience with medical compliance. I currently work with respiratory therapists, nurses, and exercise physiologists. In addition to this, I am knowledgeable in customer service skills. Due to my medical background, I am well versed in medical terminology. I am up to date on the latest medical technologies, as well as medical compliance. I have experience with Material Safety Data Sheets, HIPAA compliance, Joint Commission requirements, as well as Medicare guidelines and regulations. Because of my customer service background, I am well acquainted with how to handle customers of any caliber.
Customer Service/Administrative professional experienced in working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Adaptable, versatile, and committed to a high level of professionalism. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, and able to multi-task effectively.
Over the last 5 years, I have been successful in my field of expertise. I have managed people both locally and abroad. I have been exposed dealing with multi- race market such as US, UK, Australia, NZ, Middle East, and Singapore. Sales & Marketing is my forte which include telemarketing, lead generation, appointment setting and face to face consultative selling. However my versatility doesn't stop there. I have been involved doing customer service support, administration, blogging and writing training materials for the company. Overall, I am confident enough that my skills can deliver enormous and impeccable results. Plain and simple, my main objective here is to be recognized and effectively utilized by employer offering long- term opportunities.
* 8 years of customer service * Excellent written and verbal communication skills, with an eye for detail. * Marked proficient in the Versant? English Test (score: 80) * Has an ability to apply a logical problem solving approach to resolving issues and concerns. * Extremely productive in a high volume and high stress environment. * Self starter with a can do attitude.
I have developed excellent and world class customer service being in call center industry for 2 years now . I've learned how to deal w/ different types of customer. Some of them are not happy but at the end of the call, I was able to managed a win - win situation, meaning, customer happy w/ the outcome and me as an agent happy being able to resolved customer's inquiry. Since then, it's my passion to help and communicate w/ customers, and now i am seeking opportunities to provide world class customer service for you and your business.
Attention to detail, a positive & friendly attitude and always going above and beyond would describe the dedication I bring to my client's expectations. I get the job done quickly, accurately and professionally. With over 20 years of work history in the banking/real estate, travel and web design industries, has prepared me well for face to face customer service excellence. My strengths in this capacity are establishing a friendly rapport quickly with the customer, and communicating a genuine interest in helping them. My favorite graphic design projects include photo editing, advertising creation and layout, and poster/flier projects.
My name is Nikki and I specialize in Customer Service and Administrative field. My previous professional experiences are mostly focused on providing outstanding help/assistance to customers/clients. Awarded and commended several times for meeting customer needs. Whenever I have a job, not only do I make sure I have all the qualifications and skills needed, but I see to it that I exceed my employer's expectations as well.
I am currently working as a full time ESL Teacher in Thailand. I have lots of free time and I want to make my hours more productive by expanding my horizon to the field of online jobs. My years of experience in the call center industry has provided me with enough knowledge to handle various types of customer concerns ranging from order entry, telecommunications, customer service, retention, billing to financial services. I am seeking for a data entry, typing, admin, chat support, email or any non-voice jobs. I am very detail oriented with so much patience in handling all types of customer's concerns and can assure to provide an excellent customer service. I am very hardworking, punctual, dependable, resourceful, efficient and have an exceptional time management skills. Quality is always my top priority and I'll make sure that my future clients gets the service that would exceed their expectations.
Hello. There is no use in beating around the bush, I am an asset to any employer. Although I am new to Elance I am not new to providing quality service. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal skills. I am a dedicated, conscientious worker. I am committed to providing you nothing short of my best given that I am a perfectionist by nature.
I've worked in the BPO call center industry for over 5yrs that is commited to delivering excellent customer service for every client as well as providing technical support for internet,home networking,email and chat services. I am very much computer savvy- knowledgeable in Software Applications like MS Word, MS Excel, MS Power Point, and Internet.,touch typist with a typing speed of 40 wpm. Possesses flexibility in terms of field work and is detail oriented and can work under pressure with minimum supervision. I would like to be a part of a progressive, innovative company where my skills and knowledge can be enhanced and utilized to the fullest.
A customer focused organization that provides a wide array of services to include: - Customer Service Calls - Event planning (large or small) - Basic website design and management - All-inclusive administrative support - Calendar managment, scheduling and meeting planning - Data entry - Powerpoint presentation development - Flowcharts, Diagrams - Internet research - Promotional Material (brochures, business cards. Post cards, etc.) - Client database management - Desktop Publishing to include: Newsletters, Custom Forms, Logo Design, Stationery Design, Thank you Cards etc. - Basic Accounting: Accounts Collections, Spreadsheets - Billing/Invoicing - Travel Coordination
I have a total of 4 years Customer Service and Technical Support background. I already gained a lot of knowledge and experience dealing with American, Canadian, and British customers. I can speak and understand the English Language fluently. I can adopt easily with the fast-pacing environment of the Call Center Industry. I can do multi-tasking and I am a fast learner.
I am a retired woman who finds that, on occasion, retirement can get boring. So, I find I need diversions. My career spans many avenues-- from public speaking to working customer service out of my home. I enjoy the challenge of learning something new. I like variety and am committed to "a job well done". I honor my commitments and execute them in a timely manner.
Dedicated, dependable, internet savvy virtual assistant at your service. My experience includes but not limited to Management, Customer Service, Office and Store Clerk Administration, Sales, Sales Reporting, Merchandising, Buying, Marketing, POS Systems, Information Systems, Inventory, Safety Control, HIPPA, Payroll, Scheduling, Shipping and Receiving. Also proficient in e-filing, printing, faxing, handling multi-phone lines, and general office duties. Windows 95/98, 2000, XP, Windows 7, and Microsoft Office Professional 2010 proficient. Organization, attention to detail and time management are three key elements I use with any task given.
Hi there! :) If being online is a must, then I should be on your top list. I know I'm just a newbie here but I know how to convert PDF files to Word and Excel. I finished Office Management course and it deals with Windows, Excel and PowerPoint. I also had customer service experience with one of the top call centers here in the Philippines, which is TeleTech, I worked there as a Customer Service Representative for T-Mobile, the largest 4G Network in US., that was an inbound/ voice account, I used to take calls from the customers of T-Mobile. Next is I became an email/ chat support, it was a non-voice account. I'm assisting customers of NoMoreRack thru emails, for 9hrs. straight per day. For those who doesn't know, NoMoreRack is the online shopping destination for those who want cool products, stylish brand name apparel and amazing accessories at TOO GOOD TO BE TRUE prices. See, I can work ANYTIME, with lowest rate. So just give me a chance and hire me! I'll be waiting. Thanks! :)
A challenging position in an organization that will benefit from my initiative, capabilities, and contribution. Customer Service, Product Knowledge, Quality Focus, Problem Solving, Market Knowledge, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking
I am a hard working and enthusiastic individual. I have over 10 years experience in admin, data entry, marketing development, customer service, support and management. I have recently finished employment with a company selling Physical Gold Investments and am currently working as the 'Business Development Manager' for a telephone answering service company. My previous roles have given me much experience, particularly in customer relations, a skill which I believe is essential for the role I wish to pursue. On a personal level, I am an enthusiastic, friendly and vibrant individual. In terms of work, I commit myself to giving 100% effort, and conduct myself in a confident and professional manner.
My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.
Virtual assistance, I provide excellent customer sevice, in a professional and timely manner. I have the discipline and organization it takes to complete tasks from a home office. If you decide to engage my services you can be sure to receive accurate, professional work. An example of services offered but not limited to: * Research *Article writing *Data entry *Travel planning *Administration *e-mail handling *Transcription
A graduate of Bachelor of Science in Computer Science. Good command in English communication both oral & written. Able to learn quickly, demonstrate flexibility and persistence. Dependable, analytically and hardworking; Can work well both independently and as a team. Well experienced in customer service, Chat support and Data Entry. Knowledge in MS Office and other computer application. Willing to work full time or part time.
I am a reliable individual who strives to be and do her best. I have over 5+ years of customer service, sales, and data entry experience. I have later afternoon and evening availability. I currently work as a full-time customer service specialist for the federal government, which I have held a position there for the past 10 years. I am looking for a secondary place of employment, and possible career. It's more so of the convenience I have extra income in the comfort of my own home. I hope that my skills and experience is something that you are in search of, and I hope to hear from you soon! I would like to thank you in advance for even considering me for the opportunity that you are currently looking to fill.
I provide administrative support to all businesses. I have over 5 years of work experience in the outsource industry. I specialize in all facets of outsourcing (administrative support) and I have had great results in Lead generation, Telemarketing, Appointment setting, Inbound customer service, inbound help desk, Data Entry, and CRM Management. My goal (and passion!) is to help you grow your business and become more successful.
I studied Bachelor of Science in Physical Therapy but I already have established myself in the career path of administrative and customer support as well as in lead generation. My long term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. I have few oDesk job experiences; feel free to check it if you wish: https://www.odesk.com/users/~015920858fcb08633f
To whom It may concern: My name is Debra Hairston and i am lookin for a job with a growing company where i can utilize my skills.I have ten years experience in customer service and I have been trained by the NewYork telephone company. I am qualified to dial and answer 100-150 calls per hour. I have over fives years experience in microsoft word, Excel, Outlook Express, also different soft ware for the computers.I am a easy learner to new programs for jobs. If hired I would be a great asset to the hiring company.
I have worked in customer service for 15+ years which has provided me with excellent communication, data entry, and computer skills. I have 2+ years working virtually. I have formerly worked as a virtual customer service professional and currently work as a virtual assistant part-time. I have worked as a paralegal, a real estate agent, a server & held several management positions. I have an Associate in Accounting and I am proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. I have 8+ years experience in a fast-paced, deadline-driven environment. I will give every job my utmost attention.
Over 5 years of professional experience in customer services ,recruitment and admin assistant in the UK working for reputable companies. .A quick learner with strong work ethic who is also team spirited, self-motivated, resourceful, reliable, honest and a very committed individual.Proven ability to work to strict deadlines. Able to adapt quickly to challenges and changing environments.
I'm an excellent, well-rounded Customer Service/Sales Representative with over two and a half years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
*Currently ranked 95 out of 168,681 Elance freelancers under Admin Support Category. *Project Manager, Sales Support and talents Recruiter of a Web Design Company based in Florida US who offer 500+ services. As a Project Manager, I was assigned to manage our Developer Team, checked and verified files before sending to clients, managed our new & existing projects and assigned work loads to individuals on the work force. *Customer Service Provider and Admin Assistant in four of the Companies based in Australia via online. I dealt with Fulfillment Companies in Germany, China, Australia, Ireland and UK for Order Processing and shipments tracking. Handled email queries from customers worldwide. *Office Assistant at City Treasurer's Office Cebu City Hall - Philippines. *I also have experiences in Research, Lead Generation and Social Media Marketing in my previous online working jobs. I can work under pressure, meet deadlines and able to work in long hours if necessary.
Experienced in the call center industry for 8 years under customer service, technical support, and back office works. Willing to get the job done. I am flexible in terms of time, Honest to work, God Fearing. Responsive and delivered on time.
Experienced Customer Servicer Officer with 9+ years of experience in Banking and Financial Services, Mutual Fund, Insurance and Telecom. Worked as Team Leader and Checker/Verifier in Banking Operations as well. I aim to offer prompt, affordable and personalized services in the area of Customer Service(voice, email and chat),Virtual Assistant, Administrative Assistant, Data Entry and Service Request Processing. If you need a reliable, honest and experienced candidate, please feel free to give me a call and we can discuss our opportunities.' Flexible to work on weekends. Please Note- Customer Confidentiality and Data Protection is always my first priority.
Industrial Engineer, process and management control, with experience in technical, commercial and administrative areas in Multinational Corporation and SME, including international experience. Customer Service experience. Profesional experience in the following industries: * Elance Freelance. Software SME. Technical Mannager at DevFactory (7month experience). * Multinational Automotive. Customer Service at Volkswagen Argentina (more than 6 years experience). * Family business, SME (Agriculture / Real State). Administrative Assistance at La Fe. SCA (more than 8 years experience). MBA with Marketing backround I speak english, spanish and brazilian portuguese.
Senior Quality Analyst for a financial account, with experience in customer service for almost 7 years, high call volume, handled confidential customer's information, quality customer service, meet or exceed metrics. With sense of responsibility, dedication and integrity. Can do email, chat or phone support. Internet Speed: http://www.speedtest.net/results.php?ria=287799033
Good command in written and verbal English language. Data entry as part of daily task. Experienced in Customer Service, Technical Support and a year as Team Leader. Experienced in Business Writing. Experienced in interpersonal, coaching, and leadership/supervisory skills. With expert knowledge and skills in troubleshooting in PC related concern, emails, and internet connection issues. Can also transcribe audio with typing skills of 40 - 50 wpm and an active listener.
I am a full time mom and has passion in data entry works, customer services and administration. I am diligent, hard working and task oriented.
I have vast experience being a Customer Service Representative. I've tried to handle billing, retention, appointment setting, market research and surveys, sales, and chat support. For almost three years of experience, my skills and abilities turned into something that a client could be proud of having me. I'm not perfect but I'll never stop trying to be one. I have excellent communication and problem-solving skills. Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations. Able to focus on projects,develop strategies and meet or exceed deadlines. I am determined, hard working, and competitive. Competitions are one of my motivations to work hard. It pushes me to work really hard in order to be on top.
More than 8 years of Experience in Customer Service, Admin Support, Virtual Assistance, Wordpress Postings, Training, Human Resources, Telemarketing, Teleselling and much more.
"Sheryl does very good work. I know I can depend on her when I hire her to do work for me. She is responsive, pays attention to detail and is willing to work with me when changes are needed." ?Great to work with.. understood tasks very easily and does a great job using common sense. Her English is impeccable. ? These are just some of the reviews I received from the clients whom I have worked with here in Elance. I have over 9 years extensive experience in the combined areas of Quality and Training, Credit and Collections, Customer Service and Outbound Sales in a call center setting. The last position I have held was a supervisory role handling process training of the new hires and performed quality monitoring for the entire Credit Department. I have keen attention to detail and I am very good in time management ensuring excellent results is delivered on or before a deadline. I am also proficient in various MS Office applications. I look forward to working with you!
I am currently working towards an Associates in Book Keeping and Accounting, with plans to continue towards a Bachelors in Business Management. I have 10 years experience with customer service skills in the area of sales and call centers. My experience includes the following: - Multi-Line Phone System - Inbound/Outbound Business and Residential Sales - Call Center for Hard and Soft Infommercials - Data Entry - Accounts Recievable - Accounts Payable - Collections, Long and Short Term Accounts (0-6 months out) - Do Not Solicit Department (DNS) - Cold Calling - Skip Tracing - Appointment Setting
Five year's experience in BPO as a Web operator & Customer Service. I am able to work in Web Research, Data Entry, Customer Service , Scraping/ Data Mining, Virtual Assistance, Healthcare Billing projects. I am Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. I have excellent written and verbal communication skills and a strong desire to work hard and perform well. I am skilled in planning and organizing with the ability to complete tasks on deadline. I am an independent worker who successfully met the challenges of a fast-paced environment providing data entry and administrative support to a large department. I have sound knowledge of database management tools and data entry technologies. I am a dedicated worker and client's satisfaction is my reward. I know the responsibility of work and it's time value.
I believe in a strong work ethic. I give 100% of myself in what ever project that I take on. I am a self-starter and a self-motivated individual. I am a career oriented individual who takes pride in producing quality products and/or customer service to customers. I have several years in Customer Service and Data Entry work. I have six years experience in a call center environment and have taken inbound calls as well as made outbound calls to prospective clients and/or customers. I have worked in fast paced environments and enjoy working with the general public yet I am also able to work alone when the project calls for it, therefore I have become accustomed to adapting to changes if needed.
I am beginner in virtual office world. I worked for 3 years in Libya as customer service, human resource manager, and as a project manager for Oil and Gas service company, and personal assistant for vice president of the Oil and Gas company. I am a detail oriented person with exceptional communication and organization skills.I believe that the most important skill is the will to work and learn. You will not regret if you hire me, because I want to work,I want to learn.
CKL Studios is your affordable, reliable design studio. We handle both commercial and person design requests. We have over 15 years of experience to offer you, and we are adding new services regularly. Contact us and allow us to put our creativity, knowledge, and skill to work for you!
More than 10 years experienced in international trade as: Consulting services, sales and Customer Service: International transports, air and ocean shipments, rail, truck and complementary services.
Customer Support Skills and Experience: Customer conflict resolution Customer Escalation Management Ticket handling and Issue tracking Technical and Software Troubleshooting Virtual environment management Management Skills and Experience: Change management skills Project management skills Leadership skills Call Center Management Experience leading a team of 100 staff. Technical Skills and Experience:
I have five years of experience within the Customer Care and Data Analyst Department for top-tier firms (Cisco Systems Inc and eHarmony.com Inc), good communication skills and a great eye for detail. I am a highly energetic, well organized person. I always maintain a gracious and professional manner when communicating with people, including customers and colleagues. At the same time, I am willing to learn new things to get the job done.
SeaHawk Communication Inc is leader in marketing and customer services. SeaHawk Communication Inc, a growth-oriented international Business Process Outsourcing Company, was founded in 2004 and promoted by a group of professionals with diverse backgrounds such as engineers, management professionals and technical consultants. All had only one aim in common that was to establish and promote a business which would be extensive in all respects whether in terms of office working environment or with regards to customer service.
Dedicated and technically skilled business professional with versatile administrative support, operations, customer service, public relations and management skill sets developed through 20 years? experience as an office manager, director of corporate affairs and executive/personal assistant to a CEO in addition to servicing clients worldwide. Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line. Has the ability to handle conflict situations in a professional manner. Works well as a team player with strong management, communication and administrative skills. Able to work independently and requires no supervision.
Calling center Customer Service Representative serving customers for over 8 years with care. I am very compassionate and listen attentively. Privacy and accurate spelling are an absolute must. I love to help people overcome a problem or misunderstanding. They want a resolution or more information about your product or service and I am here to deliver that message.
I'm a Customer Service Expert and I've been in the industry for about 5 years now, I can work under pressure and can complete my job in no time. I already handled US accounts, UK and my latest is Australian account..Rest assured that I can do the assigned job fast and well done. I'm keen to details, task-oriented and deadline-driven. You can hire me for a lesser cost but will assure you that the work will be handled with professionalism, integrity and accuracy. My goal in life is to meet client's needs and to give them satisfaction in my work. My experiences and skills can help me accomplish the project. And I believe for the job to be successful there should be an open communication between clients and contractor. I can assure that every client will be valued and I will do my best to meet or exceed the expectation. Services: Data Entry / Mining Web Research Email Handling Virtual Assistant Database Update Data Conversion Letter Drafting Email Queuing
To cultivate and expand my versatility which Im certain I would stretch my discretion. I am a determined individual who is bound to excellence and hard work that I also enjoy.The means of my strength that I enjoy for achievement in this position comprises: I make every substantial effort for constant superiority I have effective communication skill I offer exceptional contributions to customer service for all customers With a Bachelor of Science in International Studies, I have a full understanding of the diplomatic succession. I in addition encompass experience in wisdom and excelling at new technologies as considered necessary.
For over 10 years, I have worked in a customer-service oriented environment. I have worked for companies (U.S accounts) such as Sears, Comcast, Verizon and other marketplace such as Elance. I have an extensive experience as a Customer Service and Sales representative.
i can provide you with experience in customer service in a very professional, accurate and efficient manner. 75 WPM and 100% accuracy on all work.
I have worked in the customer service field for more than 20 years. I have worked in a call center environment answering more than 60 calls per day. I also perform office administrative work on a consistent basis. I am detail oriented and extremely organized with excellent verbal and written communication skills.
I have 2 years plus solid background in a customer service environment. I worked as a technical and customer service specialist for internet and telecommunications account. I troubleshooted internet and telephone services, answered billing queries, set up customer emails, and created support ticket for escalation. With 2 years experience, I know how to deal customers in an efficient manner. I strive to resolve their individual issues immediately at their first contact because my goal is to ensure that the customer is always happy and satisfied in their encounters with a service representative.
I'm a BA Psychology graduate from one of the most prestigious schools in the Philippines and I've worked with big companies here. I have expertise in customer service, MS Office applications, data encoding and admin support. I've worked as a call center agent for 4 years ( a year in telesales and 3 years in collections and care). I am hardworking, highly organized, always willing to learn, and I have a flexible time since I'm a work-at-home mom.
Writer/Proofreader Educator/Teacher ~ Teacher of various subjects for grades K-12 ~ Develop lesson plans and activities adhering to cross content areas ~ Review all completed assignments ~ Adhere to New York and New Jersey State Core curriculum and standards. Customer Service/Data Entry ~ Conducted various clerical and administrative duties ~ Performed data entry from incoming freight containers ~ Receptionist and customer assistance ~ Collaborated with US Customs Agents, customs brokers, and international clients who imported cargo ~ Prepared documents for incoming freight to be released to US clients ~ Performed inventory control Licensed Notary Public for NJ I have an Associates Degree in Computer Science. A Pastor for 17 years, I also hold a Bachelors Degree and Masters Degree, both in Divinity with a minor in Pastoral Counseling. I am currently in the middle of writing my first book.
We are a team of experienced Customer Service Specialists with skills that includes Business and Personal Administration, Online Chat Support, Book Keeping, Customer Relations Management, Data Entry, Telesales,Transcription, Email Management and Order Processing. ***WE DO NOT PRETEND TO KNOW BUSINESS, WE MEAN BUSINESS **** ***** Visit our website at www.virtual-assistantsteam.com ***** Follow us on Twitter: @CSECTeam / Facebook: www.facebook/CSECTeam
This experienced auto loan specialist would be perfect as your virtual assistant! I worked for 7 years in the bankruptcy department at a large auto loan company and would love to use my skills and experience to help your company succeed. I have knowledge and experience with Microsoft Office, customer service, Bankruptcy courts, and understand the importance of meeting deadlines. I always work with a sense of urgency, and do well with large volumes of phone calls/emails. I type at an average of 80 wpm.
I've been a customer service representative, a technical support representative and an inbound sales representative. Within this time of being able to work in the BPO industry I have develop my skills in handling customers, my technical skills and also my typing skills. I have also work as a chat support agent from which I have learned of getting leads or making sure that the customer's will be checking our website . If given a chance I will do the job promptly and accurately.
Over 20 years in customer service dedicated to helping customers and clients.
Hello! My name is kerry-Ann Henry and I am a dynamic, punctual, hard working and reliable individual. I have over four years of experience working as an administrative assistant and a customer service representative. I am seeking opportunities to utilize these skills online to assist companies in their administrative responsibilities as well as sales related functions, ensuring excellent and quality results. Professionalism and reliability are work ethics that I strive to uphold.
Quick Learner & Hard Worker with full attention to details. My main objective is to provide services to the best of my abilities that meets the employers requirements. I am looking to put my career knowledge and experience of over 6 years working in as Customer Service Executive to good use. I am aiming to enhance my knowledge and skills through continuous work and communication with the client. I have a full home office set up.
Highly reliable Virtual Assistant, Social Media Manager, Marketing Assistant, Web Researcher and Data Entry Specialist. TRUSTED AND TOP-RATED!!! Seeking employment in the field of Customer Service, Writing, Web Research and Administrative Support, but would enjoy discussing other available positions for which I am qualified. I am very flexible. My objective is to leverage my experience while continuing to be challenged. I earned a degree in Bachelor of Science in Nursing and I have 1 year of experience working at a Call Center or Business Process Outsourcing Industry as a Customer Service Specialist. I have also worked as a virtual assistant for my client who does Social Media Marketing and as a promoter or advertiser of a product and application on Social Media sites like Twitter, Facebook and News websites.
Good day! I am looking to bring my CUSTOMER SERVICE career to the next level and hone my talent with a trustworthy, have honest goods and "customer satisfaction-driven" company like the one you have. I have been in this industry for 8 months providing TECHNICAL SUPPORT and CUSTOMER SERVICE as a CALL CENTER AGENT. With regards to these I have practical to complex skills in CALL HANDLING. Be it a QUERY, TECHNICAL issue, ORDER PROCESSING, SALES and BILLING and even pacifying upset consumers- all of these professionally and comprehensively via VoIP tools or over the phone! While a bulky pack of experience of "this and that" and a lengthy reference list of "from here and there" is awesome basis for hiring someone newbie interest of a carefully chosen right applicant for the job, willingness and an open mind to learn is promising. Thanks for having put your trust on me, let us get the work done!
An experienced inbound sales/customer service representative with good conversion ratio, good quality assurance. I've been with different campaigns as well as with outbound sales and ventured more as an effective appointment setter.
13 years of experience in customer service IT related German native, fluent in English and basic French. User Support on-site, by phone and by remote support software. Friendly and polite. Professional with various software. Excellent Teamplayer, carefull to details and hard working.
I'm a professional who works with enthusiasm, diligence and passion. Expert in handling emails, understanding customer's needs and answering queries with high sense of professionalism. I've computer skills that I acquired from my previous job as I have attended trainings/seminars that helped me more effective employee and better individual. I'm good in interpersonal communication. My 3.5 years experience in the world of customer service taught me things that I now consider as my advantage. I learned to become competitive and independent ( working with minimal supervision.) It also taught me the value of accountability, where customer satisfaction has become my top concern. As a newbie, online freelancing excites me. It is where I really wanted to engage myself in while I'm at home. I would be happy if you could consider me and have me work for you. I can assure you of every work done with the quality that meets your standard.
I have over 4 years experience in Customer Service, I am a hard working, honest, and dedicated individual who posses excellent communication skills both written and oral, I takes pride in doing my job, I always ensure that I do all jobs to the best of my ability and exceeds others expectation. I am a result driven, highly motivated individual who goes to the extreme to get the job done correctly.I am a fast learner and a quick thinker. I have sound knowledge in the Call Center Field both inbound and outbound, Customer Service, Virtual Assistant, Telephone Handling, Email sending, creating blogs, Data Entry,Social Network , Admin Support and Researching. I act on my own initiatives.
Confidential and Customized Admin. Services, Forward thinking and Intuitive; with fifteen years of election campaign and office management experience. I have held leadership roles with non-profit, community coalitions and strategic planning groups, while grant writing, and fundraising. Smart and organized, are words which best describe all of the services offered. As a successful small business owner, I understand the importance of setting goals to build a world class organization. I will provide the hard work and desire for excellence, I will be there when you need me most! Specializing in: Email correspondence, Telephone Etiquette, Internet research, Ad Campaign and Design, Opponent research, Excel Spreadsheet Design, PowerPoint Presentations, Travel and Event Planning.
I have six years experience in call centers at Time Warner cable and RCN cable. I have a year and a half experience in telemarketing for Time Warner cable, in which we sold upgraded subscriptions to existing customers and also complete installs for customers, I have two years experience in tech support also at Time Warner, where I assisted customer service doing walk-throughs with existing customers and troubleshoot signal problems, also assisted field techs in closing out their work orders and assisting them with signal problems and doing walk-throughs with customers explaining cable system operation. I also have two years and RCN cable. Duties included outage tracking, identifying outage in all cable and telephone systems, and also assisting field techs closing out existing work orders, and assisting customer service doing customer walk-throughs and setting up trouble calls. 10 to 15 years in face-to-face as a cable installer and as a self-employed retail marketer.
Experienced Virtual Assistant, Researcher, Marketer, Writer, Manager, Coordinator and Data Entry Specialist. Currently finishing my Master?s in Business Administration, I possess exceptional communication skills. I am also a very organized person with high attention to details and quality output. I am equally good selling, be it written, cold calling or actual presentation, research, MS office skills, among others. I am also an experienced Manager and have handled a branch office encompassing Finance, Marketing, Sales, HR Recruitment, Training, and Special Projects. I work with honesty and integrity and do what it takes to deliver the results that my clients want or require with the best quality I can offer with a very minimal supervision. I can multi-task and deliver results on time.
i've been in the bpo industry from 2006. i have excelled in virtual assistance, customer service, sales, technical support and banking. i do bookkeeping services, too. i teach social science. and love e-marketing.
Hello! I am Danilsa, at your service. A full-time Freelancer from the Dominican Republic. I am a dedicated, motivated person who is committed to excellence in all that I do. My objective is to provide high-quality and dependable service as per the client's needs. I am seeking a long term partnership with equally dedicated, professional clients.
Efficient and effective yet affordable service is what i provide. Received top agent honors thrice, excellent customer service and satisfaction provider is what i am in almost 4 years now in the BPO industry. I have been a customer service specialist for Convergys and been dealing with inbound calls coming from the United States assisting customers with their billing and general product inquiries as well as basic technical troubleshooting steps. I posses a high level of commitment and was trained to multitask, provide excellent customer service and easily adapt to new environment because of daily updates regarding our products. I also handled an account for one of the top credit card companies in the Philippines wherein I used to process customer's card application requests, provide answers for billing inquiries and do cold callings for expidition of requests.
I am motivated, results-driven individual with customer service experience. Resourceful, proactive and an effective communicator, I combine extensive product knowledge with advanced negotiation skills to identify opportunities and deliver a satisfactory outcome both for the customer and a company whilst working alone or as part of a larger team. I am well trained to work in a high-pressure target based kind of environment. I am currently looking for an opportunity to further my career related to sales and customer service.
I strive to build a career around Marketing and Advertising. I had the chance to work on bits of traditional advertising before. Now, I wish to improve by adding Internet Marketing/ Social Media Marketing to my skills list. I have worked as a marketing assistant in an international music company, a junior producer in a local animation studio, a customer service representative (inbound) and a collections agent (outbound) for U.S. based clients. I am also an Avon lady and proud of it. I have strong interest in the Apparel/ Fashion/ Clothing Industry, as well as Music/ Entertainment/ Theater Industry. I also like fresh, creative and efficient business ideas and enjoy good customer service.
My expertise are in Business Management, Sales, Customer Service, Admin Support, Graphic Design, Movie Making, Photo Editing, Social Network Administration, Management, Content Creation, Analysis and Moderation. Conversion of sales leads into closed sales is my favorite. Accounting made me understand Business Operations as a whole. I prefer to work with dignified clients who respect the terms and conditions we agreed on and I love to work with professional clients who have zero attitude of keeping things hanging.
As a Business Process Outsourcing (BPO) service provider working from Chennai, India with Global Delivery Capabilities. Innovation in business driven by process centric delivery models is the quintessence of me. I am a global business processes outsourcing service provider working in this field since 2009. I was offering business value to my Clients by combining domain expertise, a partnership approach and operational excellence. With over 3 years of experience servicing Global clients, I have the expertise to customize solutions that focus on customer delight. My service delivery objectives are focused on Clients
I have 6 years work experience in the BPO industry. I handled US, UK and Australian accounts. Experience with insurance, directory assistance and telco companies. I am fluent in English and I have extensive knowledge of grammar. I have presence of mind and patience while dealing with customers. I have ave in-depth knowledge about the organization for which I am working. I have proper focus while handling or responding to clients. I have good behavioral skills
I have a BA in Sociology and I have a passion for helping people. I am a hardworking and trustworthy individual who takes pride in everything I do. I'm proficient in Microsoft Office/Word/Excel and I love doing research. I think that customer service is extremely important and strive to excel in tasks that are given to me.
For the past 5 years, I was able to improved sales by up selling additional products, and reminding customers of potential sales and online benefits. I have also worked with our company's Email Support Team. Our focus was to reply to all customers requests sent through email, provide instructions and explanations with regard to processing orders, handle and resolve customer complaints, perform customer verification and keep records of customer interactions and transactions.
I am a previous customer service representative and got promoted as a staff from our provisioning department.However I want to work at home so I can still take care of my child. I have excellent Microsoft program skills and can accomplish most administrative tasks in an efficient and dependable manner. My professional skills range from basic clerical duties such as data entry to the more advanced such as interpreting data . In my role as administrative assistant, I hope to add value to my clients' daily business routines by offering clever, concise solutions. My goal is to provide clients with the utmost professional, dependable and efficient services possible.