I'm Currently Working at HSBC as a customer Service Executive
My experience is in medical transcription, data entry, accounting and customer service. I am a team player, dependable and trustworthy.
I am a stay-at-home mother of 2 kids. I love to stay at home with my kids but I love to keep busy and want to find something that I can help contribute to the household income. I went to college to get my Medical Office Assistant diploma. I passed in the top percentile. I was manager of Sterling shoes and have a lot of experience in problem solving, managerial, multitasking and customer service. I type 70 WPM and have experience working with Word, Excel and Photoshop. I was also the manager of a dermatology office where I was responsible for scheduling and hiring, and bill payments and much more. I have the determination, motivation and skills to back up any opportunity.
As an engineer and a professional, IÂm able to do the work and deliver with exceptional results due I love to be organized, active and perfectionist.. I care for the customers and look to help and improve the quality of service. IÂm always care to maintain a good Spanish translation without use ÂSpanglishÂ or any word that doesnÂt exist at the dictionary. I
I have many years of Sales and Customer Service in my background. I have been working as a Travel Consultant for the Past year and a Half and I love it! I love talking to people and finding the perfect solutions to their vacation plans. I am empathetic, goal oriented and sales driven to earn a great living.
I have a strong background in customer service, and I have encountered any situation imaginable. I am punctual, organized and a self starter. My customer service experience has lent itself to many different areas in my work history. Jane of all trades!
I have worked in the customer service/sales field for a long time. I enjoy interacting directly with customers and also by phone/email. I am looking for a part-time position that I can do from home in the evenings or weekends. I have a full-time position during the day and have been with the company for 14 years as a sales coordinator. I have a great work ethic and believe I can be a great asset to the right company.
I am currently studying Financial Economics as an undergraduate programme, at Coventry University. I have had previous work experience as an Office Admin and a Bookings Officer, at Barnet Homes. I've also had unpaid work experience as an Accounting Clerk, in sub-departments such as Pension, Accounts Payable and Accounts Receivable, at the NHS Royal Free Hampstead. I am computer literate, self-motivated and always endeavour to succeed. I have good numerical skills. Also, I am able to offer excellent customer service , as well as provide good quality administration support to all levels of management .
I am a call center professional with experience in phone support, online chat, email and technical support. I am proficient in Windows, Power Point, Word document, Excel and more. I have excellent verbal and written communication skills, and I am great at multitasking. I am excited and willing to learn more.
I love working. That being said, I recently moved and left my career behind to be with the love of my life. Their loss is your gain! I have professional experience as a sales & marketing director, as well as a operations & customer experience manager. I am well rounded, hard working, reliable and eager to get the job done!
I've been working for the military for the past several years. Looking to get back into customer service and administrative work.
Graduate of BS Nursing. Started career in the medical field as a nursing aid. Shifted career to Customer Service, handling calls as well as email support. I am able to to do customer support, data entry, research and medical transcription.
I have many at least 10 years of customer service experience and Superviser duties. I've worked in retail. I have lots of time to dedicate myself to any job task.I have some data entry experience and training.
I am a professional Accounting Assistant with several years of experience in Accounts Payable/Receivable, Data Entry and Customer Relations. Accuracy, Confidentiality & a Sense of Urgency are key tenets of my services.
I am passionate about customer service. I have a lot of empathy and a strong desire to help customers and solve problems with a good outcome.
Hello, This is Teena, I have experience in Customer Support field, as i have worked with Sutherland Global Services Pvt.,Ltd., in the Voice Process named Bell Canada 611, where the customers will be calling regarding the issues with their telephones, like the line is dead, automaticalls 911 gets dialled, beep sound while talking over the phone, weired sound over the phone, ghost calls etc etc, my job is to fix the problems over the phone if it is a minor problem by giving few troubleshooting steps to the customers over the phone it will get set in case if it still proceeds i will arrange a technician to their place, and inform the technician about the customers issue..and make a follow-up until the issue is rectified. Since i am new to this particular job, i need a training of atleast for a day or two.I am very fond of Customer Service Jobs, moreover to talk with the older customers granny,grandpas i love them a lot.
I have a plethora of Customer Service experience, as well as, team management, training, auditing, giving positive feedback and helping others provide customers with a great experience.
im ex-call center for the largest internet provider in malaysia. the last my position in this company is 2nd level customer service. i handling with customer directly by call or by email to solve customer problem with a guide-line with my company.
5 years of experience with customer service and presentation management
I have 5 years of experience in taking calls, handling emails and providing support through chat. I also completed a number of Virtual Assistant tasks from different American employers. I worked under American and Australian companies both locally in the Philippines through BPO and online. My typing speed is 58 WPM and I do not have a foreign accent when speaking in english. I work full time online and I can start any time.
I'm a outgoing people person who enjoys giving excellent customer service to whomever I work with. I work well on the phone as well as the computer. I'm an extremely hard worker. I give one hundred and ten percent to my employer. I would be thrilled to have the opportunity to work from home.
I have been an administrative professional for the past 3 years and I have been in customer service for over 8 years. I am a hard worker and I enjoy working on more than one project at a time. I work very well with others and on my own, and I love to have variety in my work.
I am a business professional and doctoral student specializing in customer service and relationship management and general business administration. I offer services in customer data analysis document review and editing, data entry, bookkeeping, and online tutoring, grades K-12.
Over thirty years of Adminstrative, clerical and customer service experience ranging from Naval Architectural firm, transportation industry to telecommunication.
Experience Customer Service Representative for 6 years working for Convergys Philippines and has been handling Customer Support for Comcast. With my six(6) years experience with online Sales (Order Entry), Technical (Troubleshooting, Scheduling Appointment for Service Call), Billing and Retention. I also do handle reports for clients with a background of excel, powerpoint presentation and word.
I'v e been working as a Customer Care Representative for almost 2 years now, ive handled appointment setting, laon account, live transfer and card pulling.I am a goal and results orientated team player who is reliable, punctual and experienced in taking inbound and outbound calls from customers regarding products and services. Over the phone I will be an excellent ambassador for your company, and someone who will create a professional first impression that customers will remember for the right reason.
I have over 12 years experience in the customer service, primarily in the human resources and industrial relations field. I have highly developed written and verbal communication skills, honed by dealing with demanding and complex client issues by email and phone. I have excellent computer skills including office applications, website and CRM systems. I am well organised and can bring a common sense approach to problem solving. In addition, I am friendly and reliable.
As long as I have been in Customer Service, taking the best care of the customer is my specialty. Would you have anything less?
I have been working as a customer service specialist for 15 years, I have great experience and passion for helping people. I have also been involved with the voice over industry, for 7 years. I have always had a passion and interest in contributing with the early childhood in my country, Colombia, so that is an alternate career that I am starting now.
In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers. My long-term experience in the service industry has taught me how to meet and exceed each customerÂ¿s expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. I am confident that my skills and abilities would be a tremendous asset to the enhancement of your company. If you have found my skills and experience to be sufficient for the job, I would greatly appreciate an interview. Thanks in advance for your time and consideration. I hope to hear from you soon.
Fluent in English, Spanish, and French. Extensive customer service experience in the technology and insurance sector. Experience using Windows and Mac platform, MS Word, Excel, PowerPoint, Skype, FaceTime, WebEx, GoToMeeting. Mature, responsible, dependable, hard working, team player who will provide exceptional value and service to clients.
I am an experienced customer service representative and admin manager. I am 100% professional and gives world class service. I am an inborn leader, fast learner, determined and efficient.
M.B.A. with several years of business experience. I provide top-notch, professional customer service and sales. I also am a certified teacher, highly qualified in English Language Arts and Mathematics.
Provide low to mid-level IT, communication and problem solving skills to a forward thinking organization. Provide exceptional customer support and IT Help Desk services.
I have 17+years experience in customer service with a focus on technical customer service as well. I have assisted clients with everything from billing issues to technical support with their services. 10 years of my experience has been working in an inbound call center, 2 years has been working from home in my own customer service virtual assistance company.
I have been in Customer Service in one degree or another in every position I have ever had over a career of almost twenty years.Â I have aÂ can-do attitude, think quickly on my feet, use my initiative, and am someone who is focused on finding solutions. I consider myself an action oriented person; I love being busy and productive.Â I consistently keep customers in mind in all my actions, establishing effective relationships that gain their trust and respect.Â In my career I have won multiple customer service awards in both inbound and outbound queues. I have trained hundreds of people in customer service and call center operations. I have created or revamped the entire quality monitoring system for several companies in several different industries. Skills I eventually used to design and teach courses at a vocational college as well as contributing significantly to the in-house textbook still used today.
Over 10 years established customer service and satisfaction. Extensive customer service background experience with focus in office and food service area.
Here are some of my qualities: interpersonal and communication skills expertise in numerous office packages ability to work both alone or as part of a team has knowledge on computer hardware and the internet hardworking reliable and trustworthy. Good communication skills Able to handle stress easily Able to work on shifting schedules Has enough experience in customer service
Hello! I have over 10 years of experience in the world of customer service. I started my journey in customer service as a customer service representative for Overton's Boating Company while in college. Most recently I was a customer service manager of House of Jai Yoga, New York, NY. I have worked for Lululemon, FCUK, NYSC, and Move with Grace Yoga studio. While working at all of these companies I have gained an abundance of experience in customer service be it for sales purposes or just to make sure that each client feels as important as they are. I'd love to bring my expertise in customer service to you. I am loyal, dependable, a self-starter and have a passion for people.
With over a decade of experience in various rolls both in sales and in customer service (banking, retail, automotive, education, small business ownership etc) I have many skills that could help take your business to the next level.
I have 7 years of customer service experience and 2 years of technical support experience. I have been working as a recruiter for the past 3 years and am very proficient with the Microsoft suite and other related software. I work with accuracy and efficiency and would be delighted to assist you.
A Customer Service Representative for 11 years with a company named Copart providing excellent service to customers in a professional manner. -Positive and professional demeanor -Excellent customer service attitude -Excellent communication skills -professional phone manner -Computer proficiency -Multi-task in a fast-paced environment with Strong attention to detail Have Excellent customer service attitude with Excellent communication skills -Professional phone manner, Computer proficiency. I am able to multi-task in a fast-paced environment with Strong attention to detail. Copart is a Stable company. In business 26 years. - Business Week's Top 100 Small Companies list. - Forbes Magazine's 200 Best Small Businesses last nine years. -
I have administrative, clerical, and customer service experience. I am currently an admin. assistant at a personal injury law firm and I am working on my own business as an artist.
You should hire me not just because of my experiences but also because I'm still willing to learn new things and still humble to start all over again.... I was an ENGLISH TUTOR for 2years here in my country. I was an Excellent CUSTOMER SERVICE REPRESENTATIVE in a Telecom company in ABU DHABI, UAE for 2yrs.
I am from Cocoa, Florida and love to do any kind of office work! I have had previous experience working for a company, doing Customer Service. I also have some experience working with emails; and also sell quite a bit of things on Ebay! Whatever the job may be I will give my 100% in every thing I do! I also teach how to the play the piano! I thoroughly enjoy playing the piano in my spare time!
I've been working as a customer service representative for an international call center company for 8 years now so as far as experience is concern I definitely have that. I'm dedicated with whatever task is at hand. I am a fast learner so you can certainly tell me what to do and i'll master it in no time.
All that you need in administration and customer service.
. I have worked as a Call Center Agent in my previous years. Handled customer service account as well as billing and sales account. During my tenure I believe being knowledgeable in your products and services is the most important thing combined with your dependability to be on time everyday and to achieve your goal for the day and most especially making sure of a hundred percent customer satisfaction. I have also became a Junior Executive in my past years, ensuring to obtain the whole team daily, weekly and monthly performance to provide great customer service is the key to keep the business on its feet and I find it a very challenging yet gratifying job. I am hardworking and willing to learn anything that would help me as an individual and as a professional. I love to learn and explore new things.
I have an extensive background in the HR and Staffing Industry to include customer service, claims and billing, business consulting services
I have over 10 years customer service experience and a recent graduate of HR.
I have worked in sales and customer service for the past 9 years. I am fast and proficient when it comes to data entry. I am reliable and independent when it comes to my job duties and requirements.
I graduated from Hospitality and Tourism Business Management at WCC, Bellingham, WA, USA, through a scholarship from US Department of State. Currently, I work part time and volunteering at Act Global (a non-profit organization). We work with young people age 18-30, local and international. As a project coordinator, I assist local and international volunteers to create and accomplish their project as a mentor. I translate the organization's website, materials, and promotions. Correspondence with participants and partners through email. I experienced in correspondence and customer service email when i was working at Aston Kuta Hotel, Bali. In addition to my extensive office experience, I have strong communication, customer service, and work well with people skills. My broad background makes me an excellent candidate. Certificates and resume provided on request only. If I can provide you with any further information on my background and qualifications, please let me know.
Great experience in Customer Service. Trained several people in customer service. Supervised performance and quality. Managed progress reports and evaluations. Worked for a Mobile phone Company as an Customer service rep and as a Supervisor. Worked for a Collections Agency in the Helpdesk area and as a Supervisor. Worked as a Manager Assistant in 2 Realty companies, on Lead Generation and also as a Project Supervisor.
I have an extensive background in the customer service field from call center experience, to face to face sales and telemarketing. I am passionate about assisting customers solve problems, address needs, and complete transactions happy and excited about returning.
I hold a Bachelors Degree in Social work and Social Administration.I have been working with MTN telecom company for the last 3 years as a customer service Agent and am currently a Team Leader in the same Company. I have good communication,call centre skills,customer service and administration skills . I also have the ability to successfully market a product or service. With this background,i look forwrd to being hired.
I live in El Paso, TX. I work for Texas Tech University Health Service Center. I have work there for almost two years, I retired from At&t, with 15 years of service. I have a clean background check and clean drug test. I have 54 hrs of college, going to school to be certified in Medical Billing and Coding. I have 30 yrs of computer skills, mostly data entry, billing, customer service. I am a reliable person. I have work in Medicare and Medicaid and other insurance in billing and accounts payable.
With several years as a customer service representative including call centers and also retail sales, I'm a self motivated and hardworking individual looking to provide quality work for future clients.
I'm a great sales professional specializing in recruitment and tele-sales. I also have sales training experience as well as representing major companies via inbound customer service.
I worked for a great company for 4 years as a Customer Service Representative. My previous job taught me on how to provide World Class customer experience, providing them all answers to their queries and giving them everything they need about our products. I can do multitasking. I am a fast learner, happy and friendly person, hire me and I can assure you will never regret.
I've worked as a Customer Service Professional for 5 years and Team POC (point of contact) for almost 2 years on my last employer. Ensuring everyone on the team was up to date and well trained for the new process. Currently I'm working as full time freelancer with different employer whose looking data mining, data encoder, email support, online research and telephone operator. With my experience I'll be great asset and will provide optimum result for the client, I'm also willing to study or to be train to learn the process.
I am a fast learner. I am hardworker. I love internet and social networking. I am good in written and communication skills. I have lots of work experience in customer service and telephone handling.
Reliable, meticulous and a self-starter are three qualities that others have consistently recognized in me. I have worked in customer service, Inventory Control & technical industry field for many years, using my skills to meet and exceed the challenges of this industry. I offer a strong work ethic, and excellent coordinating and time management abilities. I am highly competent in all areas of customer service, inventory control and technical expertise and I strive for professional excellence in my work. Please consider me for employment with your company. I am positive that you will be pleased with my work ethic, knowledge and experience.
I am looking for a customer service job where I can utilize my skills and expertise, and learn new skills related to my qualifications. Nothing more fun than being able to contribute and learn at the same time
My following attributes make me an ideal candidate for your company: -Active Secret clearance -More than 3 years of customer service experience -1 year experience as data entry clerk -1 year experience as data analyst -Experience as assistant manager -Detail-oriented, organized and dedicated professional These capabilities combined with my customer-focused approach would enable me to go beyond your expectations.
I am a motivated Management Professional credited with efficient supervision and customer service skills. I am passionate about working with people and excel at building and maintaining business relationships.
I have been doing data entry for 14 yrs and I am currently in college for Business Administration. I have done data entry for the IRS and worked in the business office for a hospital doing clerical and customer service work. I am a quick learner and a fast and reliable worker. I am available M-F and on occasional weekends.
I've been working in a BPO industry since 2010,from then I have developed my skills not only when it comes to customer service but also with sales. The first account that I handled was Virgin Mobile USA where we deal with customer complaints and inquiries, billing disputes and activation. On 2011, I was offered a better compensation that made me decide to switch company. I've worked as a sales representative for a telecommunication account based in US named AT&T southeast. We are recommending products and services such as home phone, wireless/cellphone , broadband and TV service. It was a great experience for me working on a sales account because it helped me develop my selling skills which I have proven by hitting or even exceeding our daily goals/quota.Now, I am working as a representative for a survey company based in UK which is somehow has relevance to sales because we have to make our customer agree to take the survey.
Over 10 years experience in customer service. Experience in real estate.
You should hire me because most of the people here are looking for job/work wherein I am looking for a career GENPACT WALGREENS SPECIALTY PHARMACY Northagate, Alabang March 21 2011 Â Present Â Outbound and inbound billing and collection Â Skip trace of delinquent accounts Â Returned correspondence reports HSBC US CARE Northgate, Alabang August-December 2010 We handle (US) cardholders of HSBC for activations, billing dispute, and up selling. APAC Customer Services, Inc. Medco Member Services Northgate, Alabang June 2007 Â March 2010 Â We handle medical prescriptions, directly contact with the patient, doctors, and medical representatives. Fitness Instructor 2010 Â Present Â Instructs student to play basic percussions (drums) Â Disciplines the student Â Gives motivation to the student Â Teaches techniques for playing intermediate percussions (drums)
A dedicated and results-driven Administration officer with a highly successful background in the achievement of profitable business growth. Have knowledge of Import and Export (via Air. Sea or Road) in Finance as a Forex consultant I got knowledge of Market. Customer Service, as a bilingual Call center support (French, English) I am providing good communication (via email, chat or phone) to assist customers Hospitality Industry: As working long period in the 5 star Hotel have passion of working in this environment (Waiter, room attendee, booking division, administration...) Multitasking: ability to work well under pressure, managing competing priorities without compromising on quality Interpersonal Skills: possess great communication skills and have high level of autonomy at work, with a deep team spirit perform well within a team. Adaptability, patience, resilience and flexibility
I have worked in many different fields as administrative and customer service for over 30 years. I am a very dedicated individual that just Wants to work.
I am currently looking for a part-time job as a Data Encoder or Customer Service representative. I am currently a manager at a Business Process Outsourcing Company, involved in a back-end processing line of business. I have 10 years of Customer Service experience, having worked in the BPO industry for 10 years now. I just want to earn extra income
I have 8+ years of experience with customer service,working with excel, word and power point. I assure you of good quality work, full co-operation and understanding with timely delivery.
My job experience is based on teaching at schools, I worked with real people, I also worked in a call center as customer support agent for Hotels.com and Expedia Afilliate Network. I have the experience to deal with angry people and to solve problems.
I have years of customer service and inbound call center experience. I have worked for the local government and fortune 500 companies doing outsourcing of health and retirement benefits along with retirement distributions and fund transfers. I currently am self employed as a notary and wedding officiant, have a wonderful speaking voice and maintain an active wedding content website and blog. I also do amateur photography with minor editing. I am above average in proofreading, order taking, live chat, data entry and letter writing. I am professional, dependable and learn quickly. I always go the extra mile for my customers.
I am a highly motivated individual who is fairly knowledgeable in technical terms and the like. I was previously employed in Synnex-Concentrix (Cisco) as a Customer Service Representative for Linksys 2008. I also have a 2 year experience with Sutherland Global Services for a Cable company called AT&T UVerse 2013, I handled Billing inquiries, Technical support and troubleshooting, I also have a vast experience when it comes to customer retention. Presently I am working for Offsourcing Philippines, under a Fashion account named JustFab.com, I handle Chat support for Billing inquiries, Order processing, General inquiries. I was also employed under the same account receiving calls, handling customer inquiries, order processing and retention. I have a lot to offer.
Extensive knowledge in Game Mastering, Customer Service and Translations Fluent in German and English
I am a dynamic customer service professional with over 15 years of experience working with people of all sorts. My career has taken me from retail stores to call centers to professional offices and even includes experience working from home as a Virtual Administrative Assistant. I take pride in my work; I believe that anything worth doing is worth doing right the first time. It would be my pleasure to assist you with all your administrative and customer service needs!
I would like to do something like customer service and telephone handling
I have extensive experience in Customer Service. I have worked in retail stores also a Compound Pharmacy, and a Diabetic Company Call Center. I have experience with data entry and outbound calls. I also have receptionist experience.
Home office - specializing in sales, marketing, and customer service.
I have over 15 years of experience in all facets of customer service, face-to-face, via email and over the phone as well as over 10 years of experience in administrative settings. I have years of experience creating reports, reconciling accounts, and maintain databases. I am a detail oriented person and thrive in an environment that is organized and efficient. In addition to completing computer literacy courses, including the Microsoft Suite of programs and internet research, I have completed a course in Simply Accounting. I am an enthusiastic, pleasant and hardworking individual which makes me an ideal candidate for administrative and customer service settings. If hired, you will acquire an accurate, effective and efficient Assistant who has: Â Outstanding customer service skills; Â Superior skills in all aspects of office administration; Â Accurate data entry skills; and Â Excellent time management skills.
I have a background in Accounts Payable, Retail, Customer Service, Sales and Marketing. Let me help you get your tasks done!!! I will get your job done efficiently and quickly.
For five years of working as a customer service representative for the leading Telecommunication company in Australia and helped customers with billing inquiries, basic trouble shooting steps, prepaid activation, set appointments, resolve complaints and generate advocate customers for the company.
I have excellent skills in customer service. I am an expert in Logistic Services. Proactive, organized, with virtual assistant knowledge.
Thank You for visiting my profile! If you are looking for an enthusiastic energetic person to complete any project related to sales and marketing, customer service and any other admin duties, then hire me immediately. I am someone who will under promise and over deliver to maximize results. I have had over 10 years of sales and marketing and client relationship building experience. My diverse background and Arabic, Greek, and English (American) language expertise have enabled me to adapt to a various range of industries and clientele. Let's discuss further how we can be of mutual benefit to one another!! Lili
Customer service rep with exceptional computer skills. Expert in trading software and back office data base management.
I've been a Customer Service Representative for 3 years, so i already know how to deal with different types of customers. I am patient and punctual. And I'm willing to do an extra mile just for my customer to know that I'm not just doing my job, but I also care.
I have over 15 yrs experience in customer service. I have worked at many major retailers and I understand the importance of going above and beyond for customers.
I am doing services Internet Marketing Email Customer Service Help desk Computer Skills Telephone Handling Virtual Assistant
Hello my name is Louise Hamblett, I believe I could be a lot of help to you as I deal with all customer service backgrounds everyday as my full time job is dealing with all customer queries on both telephone or via emails, wither it is complaints down to just general enquires, I use my emails everyday so getting back to emails immediately would be no issue as will the answering any telephone calls. My job is working as a commercial assistant for Cappagh Morrison we are contractors for Thames Water. I data entry on company asset systems as well as dealing with customers also making calls to them regarding a number of things. I am a trustworthy, reliable individual that loves a challenge, I complete any task given to me to the best of my ability. I speak fluent English but unfortunately no other languages.
During and since completing my graduation I have been working as Customer/Technical support representative with some of the best companies. This experience has been invaluable in putting into practice some of the educational theories that I learned. In particular, I have learned how to respond the customers over email and chat. I started my career as a Customer service representative with Sony Online entertainment (US) and it developed strong interpersonal skills and my capacity to deal with multiple demands on my time and resources. I have around 9 years of experience in email and chat support while working with some of the best companies in the world. I worked for Sony Online Entertainment, Auctiva, some fortune 500 clients like Kellogg's, Chrysler and JCI and with Borderlinx. Working with these companies had really helped me in enhancing my skills and I also found that I have both the stamina and the organizational ability to thrive in any circumstances.
I am single and without children so I have plenty of available time. I have a ton of customer service experience. I have worked as Tech Support, Escalation and Help Desk, as well as managed a photography studio. I handled scheduling with clients, advertising, photo editing, as well as any other tasks that may have come up. I am a quick learner, self motivated, efficient, and would treat your business as my own.
Looking for position to utilize my skill and assets that I can bring to a company. Have more than 10 years of customer service and technical support experience with call center and virtual work.
I am currently connected with DepEd-Leyte as an English teacher for 3 years now. I have worked for Convergys Philippines Inc., for SPRINT-NEXTEL and interfaced with customers via inbound and outbound calls. I am collections trained and have assisted customers with their billing-related concerns and account maintenance. I have provided technical assistance & solution for customers' devices. Increased customer experience by providing information on new products, rate plans and services through upselling opportunities. Diplomatically, I resolved customer complaints and diffused tension to ensure customer retention. I have received service star awards for providing extraordinary customer service and issue resolution... and I always hit more than the required quota for sales, AHT, and other metrics - thus having a very good scorecard. I am committed to QUALITY and have a strong ability to work alone or with a team with minimum supervision.
Customer service focused, accent neutral US English communication skills, excellent phone and listening, data entry skills, detail-oriented, high sense of professionalism, able to do multi-tasking. Software savvy, exposure to Windows (XP, Vista, 7 and 8) and Macintosh OS. ISP Technical Support (Chat and Phone). Can fix any software issues ( as long as there is Internet Connection available). Possesses strong oral and written English communication skills. Has a professional and mature attitude.
I am dedicated and hard working. Customer service is what I excel in.
Dear Hiring Manager: Are you looking for an outstanding Administrative Assistant/ Records Mgmt. Technician, with the ability to provide excellent clerical and customer service skills to represent your firm? If so, given the opportunity, I am confident I would be an ideal candidate to your team. I am career minded, hardworking and confident indivisual with a servant's heart and pleasant personality. I am very dedicated, dependable and a effective communicator, with the ability to excel in both written and oral directives and the ability to manage multiple assignments with accuracy and efficiency. I am a self motivated individual by the desire to be successful with assisting your firm in reaching it's goals. I am seeking to obtain a challenging position within an office environment or freelance opportunities within my skill set, where I can utilize and enhance my skills. Thank you for your time and consideration. Sincerely, Darlene Torry
I have a strong aspiration to provide superb customer service and a proven track record working in Accounting and Finance and the service industry. Particularly in the call center environment. It is on this premise that I believe my experience and educational background have equipped me with a unique set of skills that would make me an ideal candidate for you I have previous filled the posts of customer service representative for united healthcare and accounts receivable researcher at ACS ( a xerox company), my duties included maintaining customer accounts, keeping customer up to date on products and services, debiting and crediting checque payments, performing quality checks on work to ensure accuracy and resolve customer disputes via telephone and or email. I also perform well in a team environment as well as independently with minimum supervision and key attention to details.
have 9 years experience working from home, home office set up. I am very flexible can work on a few minutes notice. I enjoy customer service and administrative tasks. Currently working for a Travel Agency in LA. We do mostly trade shows and conventions, good at high volume calls and reservation making.