I am married with 3 girls, and have been working for Call Center for 3 years handling different kinds of campaigns, my work requires to answer phone calls, leave documentations on accounts, send reports via email.
I am very much target orientated person and always gives the best!
Present Position: Management Staff/Customer Welfare Desk Officer (Team Leader) Performs data gathering; conducts regular review, evaluation, revision and formulation of policies, procedures, systems, programs and strategies; conducts relevant studies to recommend corrective measures to improve compliance to policies and procedures. Post-Graduate: Masters in Business Administration,Far Eastern University (2002) Tertiary Level: BS Accounting Seminars & Trainings Total Quality Management MS Office (MS Word, Excel, Powerpoint) Various leadership seminars continuous trainings & workshops on Excellent Customer Service Delivery
A professional freelancer with experience in project coordination, product sourcing, shipping arrangements to final destination, pricing negotiation, etc. An experienced of multi-tasking job
I have basic knowledge in data entry however I follow instruction easily and a very fast and accurate typist since I've worked in an industry which requires me to encode data as fast as possible to proceed with the next work
Well educated and with years of experience in Business Management, Administration, Customer Service and Sales in Southern California. Praised to be dependable, friendly, fast and knowledgeable. Great ability to relate to a US customer.
Manage Your Own (MYO) Outsourcing is a customized way to outsource all your BPO needs while maintaining full control of your team. You're assured of professional services in an office environment at amazingly affordable "home-based" rates, for as low as $700/month. We provide a dedicated leased line (E1) for your agents so when they dial out, there are no latency issues, providing a crisp and clear, next-door neighbor call quality, wherever your customers are (US, UK, Canada, Australia, etc.). All calls made by your agents will be monitored and dialing will be through a call-center quality automatic dialer. The dialer allows your agents to handle call queueing for inbound calls and even enables each agent to call out to over 150 or more contacts per shift. All calls are recorded - ensuring that quality and standards are met. And the activities of your agents can be viewed through screenshots - thereby assuring you that your agents are indeed doing what they're supposed to do!
Contact me with any questions, I am fast and detailed. I am capable of creating blogs, typing, administrative tasks, you name it I can get it done! My strengths are in research and Microsoft Office applications. I am on this site in order to have the ability to work from home while caring for my family and household. I continue to work out of the household as well but would prefer the flexibility and ease of working from home. I am task oriented and organised. References are available upon request
I have primarily worked in the property and casualty insurance field for the past six years. I have an active insurance license in the state of California.
My experiences are bountiful, but my true gift & strongest attributes are "excellence, service and a desire for pleased & satisfied recipients". After 35+ years of working in the public/private sector, it is now time to expand my talents to a broader and more flexible arena. During my tenure in the traditional structured workforce, I have performed in a very versatile scope...I understand the value of confidentiality. My endeavors include: inventory management, hospital clerk, print production, administrative, and human resources. Customer service and office management are my strengths; and I excel at multi-tasking. I have performed in several venues including, but not limited to: an expert witness, two (2) medical professionals, IT for government acquisitions, and a prominent local church. I possess exemplary organizational and management (time, resources, production & staff) skills. I truly possess the skills, experience & exposure of your "well rounded", seasoned VIRTUAL ASSISTANT!
Ended almost 7 years of working in a Call Center Industry as Team Supervisor, I have been done and still moving forward with modern techniques and delivering impressive number of sales, as well as handling inbound processes, directory assistance and people management skills. I became one of the top Team Leaders for mid-year 2011 and 2012. I am a highly creative, productive and also a computer literate (MS PowerPoint, MS Excel, MS word, MS paint etc.) I am confident that my special skills and good qualification could make important contributions to your organization.
We are an on-demand support & services provider. Our team comprises of some of the most experienced and skilled members from tech support, customer service and computer language proficiency. All our team members have worked with huge MNC's, now we have all joined in providing radical solutions in home business, as, now a day it is turning more productive to the Employer as well as the employee. You will never complain about the services provided by us. So now you needn't go anywhere else, all your needs with Customer Service or Tech Support or Project development will be taken care in one roof. Hope to have a wonderful stint with you.
15 + years experience in the administrative environment. Ability to manage responsibilities using organization, and strong communicative skills to accomplish deadlines. Multitask minded, that reaches deadlines in a timely fashion. Self-sufficient, self-starter that is very flexible.
~ 15 years of customer service experience ~ 2 years management ~ 2 years in sales ~ 6 years of purchasing/ procurement Most of my professional experience was during my 6 years at the corporate location for a leader in advanced network technologies integration and A 24 time Cisco national award winner, company averages $250 million in revenue per year.
I have been working online since March this year and have worked as a Virtual Assistant as my first job. I am currently working as a Personal Assistant to a Real Estate firm part time. I am looking for other full/part time job where I can be of help with my client by sharing my skills
Success comes in life through hard working, dedication and commitment toward work. But, everybody have to be clear about own vision. I don't believe practice makes a man perfect because perfect practice can makes a man perfect. Right now i am on the stage of the beginning of my career. I have completed my MBA and BBA with major in Human Resource Management. I know my goal and i want to achieve it through my capabilities, skills, and experience. Presently i am working for Standard Chartered Bank as Customer Service Executive. I know it is oppose to my educational background but it is also a valuable experience where i have to work with people in future. Apart from that i have good computer knowledge in email, internet, web browsing and MS office Suite as well as my typing speed is more than 45 wpm. i would like to conclude by saying that i could be failure in the path of success but i hope that will be my learning to reach at my destination.
Hello..I have started working in 2006 in service industry as an associate with a top notch BPO in New Delhi India.Since then i have worked with other companies also till now.I have worked as customer support and centric assistance. I have gone through various training programs in the past to improve my skills and to adapt managerial skills. I have all the relevant documents to prove my experience and my identity.
I am a full service virtual administrator/personal assistant with a wide range of experience. This includes project management, and customer service. I have a degree in Business Administration with training in Information Technology and 15 years experience in administrative/management work. I also have a CLCS designation from the Hartford School of Insurance as a Commerical Line Coverage Sprecialist.
Over the last years, I have seen different types of personalities in my workplace and interacted with different types of customers, co-Workers, and as well as employers. I am a Business Management graduate.Did several customer service jobs like Store Assistant marketing, Travel Agent, Call Center Agent, Networker, Online Freelancer and a Financial Advisor in an Insurance Company. I am seeking to obtain an entry-level for the position befitting my qualifications. I am open to any work assignment and work schedule.
If you are looking for that hard worker who is honest, reliable, and listens then you have found what you are looking for. I may me new to Elance but give me a chance. I am eager to please and meet your needs. I am professional and knowledgeable in many areas. Customer Service is my niche. Customer Service, Customer Service Support, Administrative Assistant, Human Resources, Payroll, Clerical, Secretarial, General Office Skills, Personal Assistant, Computer Skills, Internet Knowledge, E-Mail Handling, Telephone Handling, Messenger Services, Time Management, English
Hello, I'm Theresa. I have over 10 years of customer service, administrative, book keeping, and networking experience. I adapt easily to different databases and service systems including bps. Your assignment will be treated with the confidentiality and urgency it deserves.
I have answered switchboard phones, 500-700 calls a day. It was a dual screen, computer operated system. I verified insurance, appointments, cancelled appointments. I scanned,printed, faxed, emailed, typed. The new computer programs training comes easily to me.Experience with billing, collections, daily cash reports, bank deposits, payments, copiers, printers, mail machines and several computer programs. Receptionist, scheduling, and several data entry, charge posting, office and customer service experiences. I have held positions which required a great attention to detail, which changed daily, as well as getting them done with speed and accuracy. I have been the billing manager which included collections, insurance, payments, scheduling and being a chiropractic assistant. I run my own businesses, which I feel takes initiative and hard work on my part. I have had a lot of customer service experience in person and over the phone. I do not get frustrated easily.
I posses over 10 years of administrative assisting and customer service experience. Let me provide the support that your company needs to function smoothly. My work adapts to my your business needs. I get all work done efficiently and in a timely manner.
During 2 years spent as a Teacher and 4 years in Freight Forwarding company, I have gained much valuable working experience as I had a chance to learn and practice, which enable me to improve my good interpersonal and communication skills, mature individual with initiative and positive work attitude, meticulous in following up details, dynamic personality, able to work independently and very hardworking. I will do my best to carry out my duties to client's satisfaction.
Highly motivated individual who can work extremely well without a great deal of supervision. Considerable experience in all aspects of office skills, accounting, data entry, and customer service.
10+ years professional administrative/customer service/marketing and sales experience. Computer savvy with extensive experience with POS systems and Microsoft Office Suite. Proven ability to quickly develop strong customer relationships for increased sales and long-term retention. Extensive writing experience that includes original and creative SEO /content writing. My goal is to accurately execute well-written articles to entertain our target audience, transforming them into repeat visitors. I take pride in the work that I do, and will edit all work as if it were to be presented as my own. My priority is to successfully complete any challenge presented with excellence and timely delivery. I value maintaining an ongoing working relationship with clients by earning their trust while building friendships along the way.
I am well versed in customer service, sales and business management, with over 15 years of experience. I am very sufficient in data entry, customer service, research and computer skills. I am a dependable individual with high standards and business ethics. I focus on honesty and efficiency with all that I do. I have great communication skills, computer background, strong customer service and management skills. I prioritize my work and have good time management skills. My professionalism is superb and I am confident that you will be pleased with my professional services that I have to offer. Moto - "Always Exceed Ones Expectations" -Web Research -PDF file conversion into Word or Excel -data entry/ analysis -database development -word processing -Power Point Presentation -Administrative Duites -Excel, Word -Finance -Management
Experienced Administrative/Personal Assistant specializing in customer service, data entry, call center, internet research, travel arrangements, and appointment setting.
I strive to provide the best in customer service, data entry, and design. I have been working for a few different companies over the years and have just branched out into the freelance marketplace.
Data Entry and Customer Service are my specialties. I have a BA in English and over 7 years of office experience. Accuracy, efficiency, and punctuality are traits that I value and embody. I type 75 words per minute, have an excellent work ethic, and am quite creative. I am available Monday through Sunday to do lovely work on your important projects. I look forward to chatting with you in the workroom.
Great work ethic, organize, ambitious and positive person
I am a goal oriented, hard-working individual. I have a strong customer service and administrative assistant background with outstanding written and verbal communication skills.
Customer Service for 3 years, 1 year in telesales and im the best when it comes to this field, My profile in Elance may not show my work hours, because i worked for some campaign that are not Elance employers. I have gain so many experience with lead generation and experienced making outbound calls as a telemarketer and merchant funding assistant. I was trained for telecommunication services, CUSTOMER SERVICE, sales and a little of technical. The companies i have worked for are sprint, t-mobile and at&t and I must say that I have satisfied their standard for a front-liner customer service. And now that i currently worked at home, my goal is to have a stable client to work with so that i can also take care of things at home and be able to do what i do best. Recent Experience: Lead generation sales agent, Lead generation Trainer and training facilitator
Customer Support - Live Chat support - Administrative Support Services - Email Solution - Non Stop 24/7 Virtual Support - Web Research. Enterprising, proficient IT Administrator / Hardware / Network / ERP-Application Support - with over 9 years of experience in the industry, Have strong technical knowledge & Experience in Server, Network & Hardware Installation and Troubleshooting.
Hello, my name is Krystal Walker and I'm from the Northern part of Chicago, I am very organized, professional and have over ten years of customer service experience. Having owned my own business for many years, I know how to treat people and to ensure work is done in an effecient manner. I take great pride in the work I do and the outcome of my projects reflect that. I have the resources to prioritize workloads and effectively manage my time while meeting the demands of multiple projects with simultaneous and competing deadlines. Contact me today to arrange a personal telephone or web conference. I am available in the following time zones: Atlantic Standard Time (AST), Eastern Standard Time (EST), Central Standard Time (CST), Mountain Standard Time (MST), Pacific Standard Time (PST), Alaskan Standard Time (AKST) and Hawaii-Aleutian Standard Time (HST). I look forward to hearing from you in the very near future.
I love communicating with other people, more so, when I know I am able to help them.
My name is Morgan, and I am a graduate of University of Maryland University College, with a Bachelor of Science in Psychology, and I am currently completing my Master's in Education. I have had a total of 3 years of legal secretary experience, 5 years of administrative work and 7 years of customer service experience. I would like to obtain a position that utilizes my proficiency in editing, organization, prioritizing and customer service. In my previous two positions, I was required to set deadlines for important projects. I am eager and looking forward to acquire a profession where I can employ my skills, gain more experience, and aide with the success of businesses. Thank you for your time and I hope to hear from you.
I am highly motivated. I always give 110% in everything I do. I am dependable and honest. I enjoy travel, motorcycles, spending time with my family, and photography. I love working from home and have been doing so for the past 10 years.
I have 20+ years experience in customer service. I worked for American Airlines in the reservation center on the Executive Desk. I made both domestic and international reservations for our most elite passengers. I worked for 5 years in a Chiropractor's practice. I worked on the front desk greeting patients, checking in and out, filing insurance and produced a monthly newsletter. Recently I am a homemaker and I help my husband in his business. I worked for a temporary office help firm. I interviewed clients for possible placement in temp to perm positions. I also had to travel and meet with my clients to see what type of employee they were looking for and to asset what kind of person would fit n the situations my client was looking for.
I AM ... a simple individual looking for additional work. I have been in the customer service for over 15 years as management, CS Rep, data entry, retail sales, and administration. I am no more than a simple individual that could provide you what you are looking for.
I have first-class Customer Service with the ability to coordinate multiple projects and meet deadlines. I have strong communication skills and exceptional adaptability and versatility
I believe a hard worker that shows initiative, determination to follow-thru on assignments, organizational skills, dependability, conscientious, integrity and honesty, along with an excitement and satisfaction of a job well-done, with a clear focus on independence, motivation and interested in making a contribution, will bring an employer a wealth of satisfaction and success. It is not an easy task to find that type of employee in today?s market; however, I have those qualifications. "If you give a woman a fish she eats for a day, if you teach a woman to fish she eats for a lifetime."
An outgoing public speaker with a training and development background. These skills are enhanced by theatre, performance, and disc jockey experience. I currently have a worldwide following as an online DJ, specializing in classic music of the 20's-60's, as well as 70's and 80's pop and rock. I began my career as a graphic designer, and write and design my own training materials - many still used in corporations in CA and CO. I have unbeatable customer service and management skills, building award winning sales teams. My administrative/office skills are a given, being a necessity in all that I do.
I am an experienced administrative assistant and customer service guru who types 65 wpm. I am a diligent worker. I am very versatile and familiar with multiple databases, and computer programs that will assist me in providing outstanding support. I am proficient in social networking, Microsoft Excel, PowerPoint, and Word. I am a detail oriented person with exceptional communication and organization skills. I am diligent in employee and very fast learner. Superior Customer Satisfaction is the top priority. My customer service background demonstrates a vast knowledge of several markets.
I have 15+ years experience in the call center industry. Everything from training to billing I have managed offices remotely from around the world for one of the largest answering service with a client base of over 5000. I also have 5+years experience editing for Honda & Acura North America and Volkswagen. I am a hard working individual who likes to get things right the first time. Strong communication and analytical skills. Deadline oriented and excellent time management skills. I believe in accuracy. Always professional and very flexible with job timings. Very responsible and dependable Currently, I am working for one of the world's largest BPO companys. Managing a team of more than 60 employees. Job responsibilities include, preliminary screening, training, evaluation, feedback & scheduling. Additional activities as reporting, incentive/bonus calculations, leave management & performance appraisals.
I have worked 20 plus years around people and I truly enjoy it. I am enthusiatic about whatever I do and have had years of experience doing anything from clerical to receptionist work. I enjoy hands on work with the computer. I have been in some form of sales on and off for my entire career, on the phone and face to face. I also feel like I can gain peoples trust quickly and build a good solid repoire with them. I care about people and I know that shows through. I am very organized and feel I can help you with whatever task is at hand. I will see it through to completion in a timely, professional manner.
I am a seasoned office professional who prides myself on being organized and efficient . I am always looking for a better way to do things to make it easier and less time consuming for everyone and also cost effective, I am experienced in providing support for various customer service and sales needs. Over 15 years in manufacturing industry with skills in customer service, sales coordinator, purchasing, and scheduling. 5 years working with global customers as a sales coordinator. I offer complete confidentiality and am happy to sign a NDA. I have a great understanding of the importance of honesty and integrity in a contracted employee..
I am a Professional Customer Service Associate, with over 4 years experience catering customers in the US and Canada. Working as a Customer Service Representative is very rewarding for me, since I?m able to help and assist different types of people with their concern. When working I always make sure that I am confident, professional, respectful, understanding and maintain a positive attitude while speaking to my customers because I believe these are the important factors to make the customer feel valued. I am looking forward to build a lasting relationship with the company and make sure that I am not going to be a liability but an asset.
Experienced customer service manager with background in hotel hospitality and accounting.
I have over 8 years of customer service and telemarketing skills. I have experience working with Microsoft Applications, filing, data entry, and research skills. My typing speed is 40+ wpm.
MISSION & VISION - Providing excellent customer service regardless of the distance. - Assuring clients of a service with minimal supervision and less payment but will not compromise the quality of the output. - Continually thriving and challenging oneself to be able to provide even better services in the future. - Rendering services with smiles amidst the stress and pressure brought by the passion to provide "excellence" in work
Experience in Business management, Customer service, Quality audit and Managing projects/programs by demonstrating/performing management skill/functions such as planning, scheduling, organizing, tracking process and ensuring the feasibility of the project and its objectives.
Hello - Getting things right the first time is of extreme importance. I am very dedicated, detail oriented, organized, and thorough with any job that I do. I am experienced with customer service, data entry and other clerical work, research, internet marketing,compliance, and management. I am new to Elance, but I am extremely qualified. Thanks!
My service to you is to dedicate time and effort into helping you and your staff become more organize, more in tuned, and ultimately to help make a clearer path to better your successes. I enjoy office work! From organizing to creating a process that will impact the overall company structure for the better. I am very capable to meet multiple deadlines using great time management. I have great communication skills, good listener, with a solid work ethic and strong desire to excel.
I have hardly re-worked on any of the jobs I have done. My quality work results in saving both time and money of my valued clients. With over 7 years experience in BPO industry, I have developed skills in web research, quality control, team management, customer service and client communication. I can confidently deliver desired results.
Experienced in Mortgage loan closing, Customer Service, Sales and Business Development. Certified and Bonded As a previous owner of commercial real estate, I continue to seek out new investment opportunities, property, and lenders. Services include: ? Down loading documents from client site and receiving e-docs ? E-Sign ? Medical and Billing Affidavit ? Wills and Power of Attorney ? Structured Settlement ? Trusts
As an Adjunct College Instructor, I enjoy working with students and facilitating in their education and career goals. My experience in higher education also includes Admission, Recuriting, Advising and Career Counseling and on-campus Event Planning. My professional business experience includes successful educational textbook sales with digital and custom publishing of textbooks. I have extensive presentation experience with excellent interpersonal and communication skills. My background also includes mediation, negotiation and customer service sales and marketing. My passion is culinary arts, cooking, baking and trying new recipes. I'm also an avid cookbook collector, and enjoy learning about new foods and concepts to enhance and enlighten one's dining experience.
Award/result driven professional with more than six years of experience in military Financial Management, and Customer Service in the United States Air Force; and three years of experience in Integrated Logistics Support (ILS) supporting two Program Offices for the Department of the Navy. Currently providing Business Portfolio Management (BPM) Support for the SPAWAR Systems Center Pacific. For more information about my experience, please take a look at my profile www.linkedin.com/pub/chris-artis/52/2a8/65a/
I am a very experienced Office Professional, overly organized, and extremely proficient, and dedicated to my work.
I am a professional and creative designer and business developer with solid years of experience in Latin America and Oceania (New Zealand) I have worked full time for several big size companies for the last 10 years (Hospitality, human resources, sales and fashion industry) I'm here to support the freelance needs for businesses that require any of the following experience & knowledge I have gained in life... I'm good following straight directions as well as getting the job done. I can offer high standard quality work at a competitive price. It is a rewarding satisfaction to be able to assist other people and make their business improve with my input...
Enjoy: * Typing * Customer Service - Phone * Computer Customer Service - Provide help to those who are less knowledgeable with computers and kindly guide them through what they are trying to accomplish. * QuickBooks - Enjoy teaching, guiding, and setting up
Receptionist, Scheduler, Insurance Verification, Customer Service, Data Entry, HIPAA, On-call Coordinator.
I have over 20 years of experience in the customer service field including call center, help desk and work at home.
I have 10 years experience in customer service, and four years experience in office administration. I am very diligent, precise, and hard working when it comes to a task I have at hand, and always give my all to complete what needs to be done to the best of my abilities.
* Years of experience in accounting and administration; * Experienced in customer service, internet marketing and sales, website design and maintenance; * Detail-oriented self-starter; * Interested in providing virtual assistance to various online individuals and companies.
Let me alleviate your business workload or assist with clerical assignments consuming too much of your time. I have interest in helping your business flourish. All tasks will be completed in a quick and efficient manner with attention to every detail. Administrative support professional: Experienced in fast-paced environments, strong organizational, technical, and interpersonal skills. Detail-oriented and resourceful in completing projects, able to multi-task effectively.
I'm a stay at home mom now, but spent the majority of my career as a Business Sales Executive for a nationwide telecommunications company. I have extensive customer service, administrative and data entry experience. I am fast, efficient and very detail oriented. I like things to be done right the first time and I work hard to make sure I'm getting it done! I take direction well and am easy to work with!
Discipline, Versatility and Loyalty are the three principles that form the core of services I provide to my clients. My goal is to become a people and/or systems manager of choice, capable of delivering and sustaining efficient services, processes and solutions that will continually meet the ever dynamic needs of society. Application of best-practices, running an effective operational management, excellent interpersonal skills, ensuring agreed Service Level Agreements and Key performance indicators are met to the satisfaction of my clients, are but a few skills I have acquired and continue to improve in the quest to provide nothing but optimum services to clients and employers who engage my services. Thank you and cannot wait to provide you with a world class service and input that represents true value for your money and boost business performance. Do feel free to contact me anytime - -- / +--47 / http://gh.linkedin.com/in/aarondemenu
I have over 5 years of experience in the customer service industry. I aim to provide excellent service at a fraction of the cost that most contractors do. I am a very fast learner. I can guarantee great customer service, which would result to a remarkable customer to company relationship.
I am a Microsoft Office Wizard! A fast typist (65WPM), with a sharp intellect, the ability to multi task with the best of them, and a winning customer service personality. I love meticulous tasks, but am flexible and ready to juggle projects at a dead run, based on your needs. I am fluent in social media, e-mail correspondence, and can calm the most excitable customers, on the phone (one of my specialties) or in person. I would love to work on your job!
My home is in Denver, CO and have lived here for 39 years. I love living near the mountains as my lifestyle includes camping, fishing, hiking and skiing. Soccer has also been a huge part of my life as a sport and a business. I was co-owner of the first indoor soccer arena in the Denver area for 8 years. The last 9 years I have been an independent life and health insurance agent. While that career has been very good to me, I am looking for a less stressful career that I can do from my home office. I am motivated and more than capable of working on my own without supervision.
I have ten years? experience in administrative roles; handling confidential, time sensitive information as well as utilizing Microsoft Office software to prepare spreadsheets, presentations, inner-office memos and to keep track of client information. I am experienced with making travel arrangements and event planning. In addition to my administrative background, I have customer service experience in environments that required me to solve client problems in a diplomatic, tactful way. I have knowledge of marketing and business-development strategies, ability to increase sales, and skills in customer satisfaction/retention. I am a fast, versatile learner and I pride myself on being able to juggle many different projects at once.
A well-experienced Customer Service Supervisor trained in handling different outsourced projects such as data entry, lead generation, inbound and outbound CS support, live chat service and database management.
The goal : Be the best provider in all platforms! I plan to this by providing you and your customers ?Best in Class? service with out sacrificing quality and accuracy.
For almost 10 years in the call center industry and online jobs. I was able to develop my skills in being keen to details and other aspects that improved processes. What enhanced my character and leadership was an extensive experience and focusing on organizational development. I worked with minimum supervision and remained focused in dealing with obstacles and coming up with the best solution. I have a big inclination to quality of work, meeting targets and goal settings. These are some of the good qualities that I still carry on up to this day.
Dedicated to managing business through Workforce, Quality, People and Client management for 7+ years in an International organization. Seeking challenging assignments commensurate with my analytical skills ITIL V3 Certified My key focus has always been towards maintaining quality in performance. My experience spans across IT, BPO, and ITES industries. I have an innate ability to connect with people and understand their professional aspirations
RA7 System Communications Contact Solutions is a business process center, a cutting edge in global business outsourcing (both inbound and outbound)-your preference in business process transformation partner. Our shared commitments and adherence to high set standard of values coupled with our professionalism and expertise empowered us in providing our clients and their customers a truly personalized service to fit their ever changing needs with integrity and competence-this is our key in preserving a lasting relationships.
I'm fast in typing with better than average accuracy, good research skills, reliable, honest and always punctual. I have good communication skills and I know how to provide quality service and customer satisfaction to each clients. I can work with minimal supervision and I always make sure to finish my work smoothly without errors, as much as possible, in a timely manner.
With over 15 years of work experience in the capacity of working as Admin/Executive /Virtual Assistant to the CEOs, Managing Directors and Global Heads for both Indian and Expats. Excellent command over verbal & written English. Highly experienced in working with international offices across various time zones and have deep understanding of their multi-cultural environments and work culture. A highly professional, articulate, excellent communicator, responsible, self driven, hard working, eye to detail, proactive, well organized, ability to multi-task, quick learner, versatile and a very confident person with high work ethics and strong integrity values in both personal and professional life. Skills - Well versed with Ms Office, Outlook, Lotus, Report generations, Preparing presentations, MIS Reports, Web Research, Data Colation/Compiling, Editing, Official Correspondence, Calendar Management, Scheduling Meetings, Travel Management, high customer service skills, Event Management.
I have worked for a credit card company taking calls for them and was responsible for handling inquiries ranging from irate customers to customers who just wanted to check their balance. I currently work for a marketing company where I am in charge of handling phone calls and live online chat as well as emails/tickets from clients with customer service inquiries and issues that have a broad range, including irate to very simple requests. I have worked out of my home for more than 2 years and enjoy this option for many reasons, including commuting expenses. Prior to working from home I worked in the medical field for 20 years, ranging from the Emergency Room to the Operating room, and with an Ob/Gyn for 12 years, where I handled many patients' customer service issues and inquiries.
I'm a businesswoman - proficient in Windows,accounting,data entry,sales,customer service,and marketing. I am looking to further build my experience within my field. A hardworking, efficient, self starter that is always reliable and energetic.Highly disciplined with the ability to work unsupervised. Detail oriented, very organized and capable of multi-tasking. Fast data entry skills. Can type 65+ words per minute with 100% accuracy. Capable of internet research and mailing list development. Proficient in all Microsoft Office applications,Peachtree,Quickbooks, and Oracle. Providing professional and quality service is my top priority. I guarantee your satisfaction with my high quality of work. I will complete your job accurately and in a timely manner. I am the person to provide you with the personalized service that you require.
A goal oriented Operations and Customer Account Manager with over 15 years experience in managing employees in a fast-paced customer service environment. Ability to make quick sound decisions. Excellent planning, organization, communication and public speaking skills. Exceptional Skills in: %u2022 Customer service %u2022 User and Staff Training %u2022 Staff Development %u2022 Fiscal Management %u2022 Public Relations %u2022 Project Management %u2022 Purchasing %u2022 Increasing Customer Satisfaction
Type 70 wpm Transcription Professional Writing & Proofreading Experience Knowledge of MicroSoft Office Suite Outlook/Yahoo Messenger/Email Phone Voice (English) Call Center Experience - Inbound/Outbound calls (US and International) Customer Service/Customer Support Experience. Strong Medical Background - Medical Billing (CPT, ICD-9 Codes) Bulk Mailing Available 24/7
I am an experienced telecommuter who has dipped my toes into several areas - order taking, customer service via phone, chat, or email, and other administrative duties including data entry. I do not mind repetitive tasks and I enjoy a task that is full of details to be managed. I am always cheerful and polite to employers, co-workers, and customers. I consider it a point of pride to always be on time, under deadline, and to always give my best once I have committed to complete a task. I have worked from home for two years now and have represented a few big name retailers as a customer support representative. I have also been a customer service representative and administrative assistant to a small, independently owned company. I have some training in SEO and internet marketing as well. I learn quickly and I love to learn new tasks.
I am a top customer service professional with over 15 years experience in customer service and call center industry. I specialize in providing exceptional service to both my customers and clients. My passion is to help other like minded entreprenuers succeed and would welcome the opportunity to assist you in achieving your business goals and aspirations. I have extensive experience handling customer calls and emails support. After careful listening and understanding my goal is to provide solutions for clients based on their needs and concerns. ? Service-Oriented ? Tolerate Stress ? Forward-Thinker ? Highly Organized ? Leadership Qualities Providing outstanding customer service is not just what I do, it's my business.
I provide quality work for my clients. I following their instructions in detail. I create articles and blogs that captivate a reader?s attention. I gather information for various subjects. I complete each assignment on time. I create compelling materials and provide content that is easy to read. My experience as a loan processor enabled me with skills such as data entry, customer service and form verification.
My objective is to?understand?uniqueness?of?each?client?and to?stay?flexible?as?per?the?project?requirements.? To?develop?the?longlasting?and?reliable?relation?with?clients.? To?earn?the?trust?and?confidence?of?all?clients To?uphold?the?guiding?principles?of?integrity,?transparency?in?all?aspects?of?interactions?and?dealings I carry a vast work experience of 9 years across various domains including: Customer services, Management Information Systems (MIS), Data Entry, Logistics, Retail Sale etc. In this tenure I have won many accolades, including the ?Best Customer Care Executive? by Go Airlines, ?Outstanding Leadership Award? by Tata Mutual fund, ?Rising Star? by eClinical Works. I have developed myself as a leading professional player in a rapidly growing market.
A proficient Manager, with over fifteen years' experience in the fields of Administration, Data Input, Internet research, Customer Service, Helpdesks, Business Improvement, Research and Development, Telemarketing, Sales, Business Retention, Account Management, Credit Control/Accounts, Recruitment, Staff Management and Training, I have worked for blue-chip companies, government departments, family-owned businesses, and most recently, run my own business. I am a self-starter who can also work excellently as part of a team.
i am the person you need because i used to work as customer service representative of a #1 call center in our city and specifically assigned to assist medical providers and clients of ANTHEM BLUE CROSS AND BLUE SHIELD, HUMANA, and some other health insurance companies. we provide them their insurance benefits and basic claim status. i can work under pressure and is truly patient to listen and help angry, desperate clients. i worked as one for several years and learned to love the job.
Combining two years of work experience in the BPO industry, academic institution and banking industry, I am equipped with the skills needed for quality customer service, comprehensive teaching, and accurate data processing, reliable office support and accurate transcription. My exposure to real work environment has made me value professionalism and excellence in every task I'll take. During my past time, I put my heart into online blogging, writing, and sensible comment posting.
Paralegal with 25 years experience handling all aspects of a legal practice as well as general office support, client contact, interviews and management of large, time sensitive case loads. I know the importance of client retention, exceptional customer service and meeting deadlines. I understand the broad sense of business and the importance of growth and management and networking.
Hi there, am a former Logistics Professional with various Transportation, administration and management skills..worked in Dubai for 8 + years with a multinational and seeking to work from home..
I am graduated in business management, disciplined perfectionist, my great adaptability allows me to work with accuracy and passion in translation, transcription, edition, profreading and customer areas. I have been involved in many translation projects. e.g:customer's emails, legal and business documents, novels, technical documents and so on. I have a reputation to build on Elance and i am ready to supply you a quality work. Everything begins with you today. It is up to you.
Professional customer service agent with strong background in banking. Loan processing and collections.
I would like to express my intention of being part of the organization in your establishment. I believe that I am fit for any position. I have been in a Call center industry for more than two years, and during that time, have acquired full technical knowledge and skills. I am ready to face a new challenge in my career and I know that I can be very effective on the said position.
A loyal and dependable self-starter. My education and previous roles have given me many opportunities to effectively work under strict deadlines while maintaining credibility, composure, and consistency. Due to the high level of confidentiality and diversity within my experience, my skills and background would transfer quite well to any setting. I would like to contribute to your productivity through my passion, integrity, and desire to achieve results. You will find that I welcome opportunities to handle a multitude of responsibilities at once with strong attention to detail while preserving integrity at all times.
Virtual Assistant/ Customer Service/ Technical Support/ Data Entry
Let me introduce myself - I am YOUR RIGHT HAND! I have over 25 years of Administrative Support experience, including 15 years of Real Estate experience, and over 8 years of Meeting Planning and Event Management expertise. Those years of experience have been spent in cultivating trusts with upper level and senior management to establish mutual understanding of goals consistent with the company. Educational Background is in Voice/Music Education; and Journalism/Communications Does YOUR right hand know what your left hand is doing? Hire me for: Event Planning/Management, Real Estate, Administrative Assistant, Time Management, Calendar Management, Email, Contract/Vendor Research, Customer Service with call center experience - all of this is included in who I am and how I can virtually assist you in many ways.
With background in technical support especially ISP's. Knowledge about MS Office, Operating Systems and Online Marketing using Facebook. I'm a fast learner. I can finish my work in time.
I am currently working as a customer service executive for an insurance company for 05 years. I have the skills of Customer handling over the phone and Data Entry.