I have been in marketing and communication industry for 14 years now. My career has evolved in a fast-paced customer service environment. I started my passion in communicating with people using my writing skills which soon developed into public speaking that has landed me a job in the corporate world as a Trainer and a Business Development Manager. Most of my jobs have required me to do a lot of research and documentation and handled multi-tasks. Over the years, I have learned to develop my other abilities in different fields like Events Planning. I am a free-lance Performing Artist and Voice Talent and have had several experiences in hosting different occasions and events which helped exposed me more to multimedia. Proper attitude (results-oriented, flexible and optimistic), being open to challenges, are the ones I consider my key competencies and I have always value myself as an asset.
I have years of experience in customer services' field and have a very good skills in customer, query & complaint management, Moreover, I have experience in drafting letters & circulars as well as writing e-mails.
I specialize in general office projects to assists individuals and companies of all sizes with their customer service and administrative tasks. My experience includes composing letters, drafting spreadsheets, creating striking PowerPoint presentations, tracking appointments, making travel arrangements, and more. I am extremely internet savvy and have strong computer skills and can tackle any new assignment. I also have exemplary customer service skills. I have a positive and friendly demeanor with a drive to help people. I have a total of 10 years of customer service experience, but for the last 3 years I worked in a busy law firm, as a paralegal, interacting with dozens of clients a day by phone, e-mail and in person. I also drafted legal documents, correspondence and other multi-tasking.
I have been in the customer service, adminstrative assistant field for 12 plus years. I have worked for Fortune 500 companies such as AT&T Wireless, Citigroup and Verizon Wireless. I am a licensed insurance agent, and also have worked in the retail operations, and retail sales, in the wireless industry.
Results oriented, dependable professional experienced in customer service,information technology and administrative tasks. I have approximately (7) years of Customer Service experience, with (1) year of that being in an inbound high volume call center environment, as well as Administrative and Clerical skills.I am proficient with Computers and different Software such as MS Office Suites. I have excellent Data Entry and Research skills. I also have experience using Social Media Sites such as Facebook, Twitter, Myspace and LinkedIn. I have a Diploma in Software Design and Programming and I do have experience in computer programming. Jobs are always done to the best of my abilities with ultimate employer and customer satisfaction in mind as I seek to develop and maintain long-term, mutually beneficial relationships. I have excellent written and verbal English skills as English is my native tongue. I live in Jamaica which is in the Eastern Standard Time zone.
An expert in Tech Support, Sales and Customer Service, with over 4 years of experience, I consider myself a Responsible, Hard working and self-motivated person with a positive personality. I immensely enjoy my work which reflects in my attitude. I'm a go-getter, giving my best to every coming opportunity. My goal is to provide services with 100% accuracy and to make sure my Clients are getting what they want and the way the want the work to be delivered, before the Deadline. I value time, so I will never waste your or my time. During my work hours, my Only priority will be my work and nothing else. I Appreciate your time. God Bless. - Safkat.
I am a hardworking person and a dedicated to the job being assigned to me. I can work at minimum supervision and delivers with quality result. I have work in reputable call centers here in the Philippines, handled customer service, directory assistance and technical support. I am also skilled doing administrative functions to my previous job. I am open to suggestion and I'm willing to learn to hone my fullest potential. I am passionate with my work in order to give high quality services that will enable to meet your objectives more efficiently and effectively.
I am a dependable Customer Service/Admin/Data Entry Specialist with more than 10 years of transferable experience. Proven clerical, customer service and communication skills in a variety of settings. Upbeat, positive attitude with a history of producing quality results and satisfied customers. I am finishing up my Bachelor's in Business Management and set to graduate June 2015.
with a degree in elementary education major in mathematics but chose a career path in a call center industry. i've been working in call center for over 4 years, attending to clients/customers need and providing world class customer service. with this experienced I had, this became my edge to be competitive enough in this kind of industry. finishing a degree course was never a waste of time because I was able to apply the skills I learned from the academe.
I have done a little of everything. Data Entry, customer service, email, sales, shipping, I finish everything I start with excellence. I'm hard working and a fast typer. I have professional experience as an Ebay Lister in both a retail and warehouse setting. I am well organized and time oriented.
Throughout my career I have demonstrated good work ethics, which have exceeded my employer's expectation. I pay close attention to details and work hard to meeting company deadlines. Due to my outstanding performances; I have maintain on-going relationship with most of my employers. I have years of experience in the following areas Customer Service, Property Management, Bill Collection, Reservation agent, among others. Qualification level: Associate Degree
I am currently employed as a work from home customer service representative. I love working in customer service, as I have worked in both a call center, as well as work from home.
Customer service and content moderation expert Committed to execellence Team player Accurate and reliable
Hello, First of all, I love to communicate with people, I care about how they feel about things, like what they recently purchased, or may that be the service they got for them and their family. I always make sure they are satisfied and happy with what they are getting. I don't mind taking an extra mile for my company or for our customers. In a way, I will be an asset to your company and someone that you will be proud of!
Obtain a customer service management position where I can effectively utilize my expertise in customer relations and staff leadership.
I am a resilient, intuitive, assertive, ambitious, hardworking and results oriented individual who recently completed a first Degree in Business Studies with an emphasis in Human Resources Management. My experiences involve varied aspects of customer service and customer relations, sales and marketing, organizational negotiation and conflict resolution, strategic planning and resource utilization, training and development, operations management, human resources management and public speaking. My analytical aptitude allows me to interpret information quickly and accurately to reach sound decisions. I exercise calmness under pressure and I am adept at meeting tight deadlines. With this in mind I feel that I would be a great fit for an organization in need of someone with exceptional communication, planning, leadership, and management abilities which would offer me the desired challenges and the opportunities that I am looking for in advancing my career.
I've been engaged in handling technical support, sales and customer service for over 5 years in business process outsourcing. IÂm seeking for a long term career opportunity and hoping to be part of an organization that I can give value to and take pride in. With my skills and dedication to the work at hand, I'm more than determined to provide a highly efficient quality service, great customer satisfaction and exceed beyond the client's expectations. Give me the opportunity to show you my commitment in striving excellence in what I do!
Over the last 5 years, I have developed a great knowledge of customer service. I have done a lot of data entry and research for clients. I am good at Google docs specially spreadsheet and doing research for them. I am seeking opportunities to try new projects to learn new skill and to further enhance my knowledge. I am fast learner, hardworking, very reliable and willing to be trained. I was a customer service representative before wherein in we handle inbound calls for financial account.
Skilled committed to addressing customer concerns with speed, accuracy and professionalism. Resourceful, who consistently meets and exceeds productivity goals. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty. Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Motivated, self starter, team leader, friendly and reliable customer service and support professional. Over 5 years customer service and support experience with account management and sales skills. Worked on Zendesk, Salesforce, googledocs and very good at data analysis and reports in MS-Excel.
I am a college student with 8+ years of experience in the fields of customer service and administrative support. I worked for the same company for 6 years as a customer service manager and also have experience in data entry, office skills, and very advanced computer skills, as well as experience in a virtual call center.
Philippines based customer service support, virtual assistant, and a high-end grant/web researcher with a strong background in customer relations including voice, live chat and email since 2009. Well organized and flexible with a high-level administrative knowledge including basic bookkeeping, photo editing, graphic design and social media management. In addition, below are the tools that I can use but not limited to the following: Â Adobe Photoshop Lightroom/CS6/CC Â WordPress Â MS Office, Google Docs Â Google Voice/Skype Â Asana, Zendesk, Salesforce Â Buffer Â Canva My 5 years experience in customer service has helped me augment my skills in communication, leadership, organization and teamwork. My goal is not only to provide 100% customer satisfactory but to make sure that I add more value to the clientÂs company more than anything else.
I specialized in Customer Service for an Australian Telco Account "Optus". I provide assistance and thorough explanation on the customers postpaid bills. I supervised a team of ESL Online Teachers for Korean students and tailor fit the learning environment tailor fitted to their age and comprehension levels and handled a set of students as well. I conducted Product Specific Training to Newly Hire ESL Online Teachers and Initial Interview and Written Exams to Prospected ESL Online Teachers. I am currently a Phone Banker Level 1 assisting Wells Fargo clients with their bank account queries and provides optional services/products to enhance their overall banking experience and financial needs.
I have more than five years of experience working in the BPO/Call Center Industry. I have worked as a CSR, TSR, Fraud Analyst (for a bank) and an SME (Subject-matter expert/supervisor). I am very much familiar with admin work. I was also a part of an email response team for almost a year and my current typing speed is 47 WPM. I am a single mom of two which will make me work hard on whatever task I will be assigned to. I will make sure to get the job done right away, the right way, to make sure I can get paid to support my kids.
I am a Call center professional for over 7 years making me an expert in the field of outsourcing. Providing your needs on call handling-outbound and inbound calls, Email handling, appointment setting, technical support , team handling and management and more.. I can learn whatever that needs to be learned! I have an experience with outsourcing and call center for over 7 years. For just $6/hr I will be handling one client at a time for maximum productivity and client satisfaction. Only upon completion of each project will I accept another unless the client has been idle for weeks. I have an excellent English skill with almost no accent. Providing services on the following: Customer Service, Technical Support, Administrative Support, Email handling, Virtual Assistant, Call Center Agents, CCTV Monitoring, Medical Billing, Order Taking and more..
I have been in the call center industry for 3 years now and I have learned a lot about customer service and the BPO setting through those years. Took phone calls, did sales retention and account conservation, upselling, created tons of service tickets, email follow ups and even troubleshooting. From the simplest concern to the most complicated ones. I have sufficient knowledge and first hand experience in customer handling since I have supported accounts with customers and clients from all walks of life. Pretty much exposed to a dynamic world of service delivery and multi-tasking. I am willing to learn everything that can make me an excellent virtual assistant and I can definitely work with minimal supervision.
I hold a Diploma in IT and a Certification in CCNA. I currently work with Centurion Group Kenya as head of ICT Service. I have experience working in both the IT sector, Customer Service and as a transcriber. I would appreciate part-time contracts/work but full time options can be discussed further.
Work background focus mainly in admin support roles, also an experienced customer service professional, DynMro system operator, familiar with GumNut booking/transaction program. Work experience in middle east and some in south asia. Looking for opportunity as virtual staff/ work from home job and long term employment.
One of the greatest feeling that I have had was to know that I have a satisfied customer. This is what I have strived to accomplish in my 8 years in the Customers Service field. My goal is to provide an amazing care experience to any customer that I encounter. My Odesk profile can also be viewed at https://www.odesk.com/o/profiles/users/_~01cdbd90ddef2baff5/
I can offer over 20 years of excellent customer service experience. Other strengths include being task-focused and organized, as well as typing skills with an average of 80+ wpm. I am also very interested in voice work, having received frequent compliments throughout a 16+ year airline career and other customer service phone experience.
I bring with me 15 years of work experience wherein 11 years was dedicated to the BPO Industry. I am highly skilled in Operations Management, Coaching and Development, Talent Development and Training and Quality. I have supported campaigns in the US Healthcare realm for PBMs and Medical Billing (Customer Service and Patient Calling), Auto and Property Insurance account, Inbound and Outbound Sales for an online directory and a Computer Manufacturing Company. Before joining the BPO workforce, I was providing administrative support to an engineering company here in the Philippines. I look forward to work virtually as I am a big fan of work-life-balance.
With over 15 years of experience in customer service working with some of the best innovative companies in the world such as at&t,tracfone and sprint I am proud to say that I found solutions for over thousands of customers.Guaranteeing Customer Satisfaction. I have a good knowledge of Microsoft Office applications such as Word,Excel and Powerpoint, Data Entry, Admin Support, email response handling and definetly customer service skills.I am also a graphic designer being certified in Adobe applications.I am also a certified SEO Professional for those websites needing to rank well in search engines, Im your guy! I can communicate with my customers both fluent in english and spanish.I love what I do.I am here to offer your bussiness the best I have in proffessionalism and excellent customer service.
Extensive experience in data entry and medical billing also have a great customer service background, Reliable, dependable and flexible. Available to start immediately
A highly skilled and motivated, people-oriented, and analytic individual with over 9 years of professional experience in Sales and Customer Service, Admin support, Data Entry/Records Management, data analysis, and problem solving. An excellent team player capable of building and maintaining excellent working relationship with clients. Dedicated to get the work done at all times. Proven ability to work under pressure and is dedicated to deliver and get the work done on time all the time. I am highly skilled in the use of computer and the Internet. Other skills include active listening, phone etiquette, people skills, and multi- tasking. Possess excellent verbal and written English communication skill.
After I graduated college I worked as a Pastry Chef for two years and then decided to work abroad particularly in Dubai.I started to work there as a pastry chef and got promoted as a supervisor in a coffee bake shop. Now I've been working in a call center company for five years. What i do basically is to handle customers complaints, analyze customer feed backs and developed new technique to ensure customer retention,perform customer negotiations and reach a fair conclusion for both business and customer perspective,perform admin task like managing the call que to ensure service level is at goal, evaluating calls and providing feedback, discuss and coached new process and updates to other customer representatives. I wont tell I am the only one whom you should hire. But I have years of experience in this field and that makes me unique. And my knowledge and effort plus your support could make a huge profit to your organization".
Over the last four years, I have developed and outstanding telephone handling and complaint management skills from my previous job as a customer service representative. I am actively looking for a job where I can apply and showcase my skills that would help the company meets its goal of providing only the best customer experience to the clients. I have a strong proficiency for setting goals, monitoring progress, and taking the initiative to improve my work. I can remain calm, level-headed and operate effectively in the midst of stressful situations and under multiple or conflicting demands. I can work independently, establish and meet challenging deadlines, persevere even when initially unsuccessful, and not settle for Âgood enough."
I have exceptional troubleshooting skills, strong understanding of Service Level Agreements and its importance in customer/ technical service. In all the companies i have worked for in the past, i have always had to deliver my work on time with high quality and have done so with precision. For the 4.5 years of my work experience, i have always been involved with Phone, Chat and Email Support. I have mostly dealt with managing tickets/ incidents for various technical issues and also possess fast typing and good multitasking skills. I have also been exposed to various pressure situations and thrive working under it. I would love to use all my experience in the project i am employed for and can guarantee good quality of uninterrupted work along with frequent communication throughout the project duration. I would also like to stress that i take employment contracts, terms and conditions seriously and will abide by the terms agreed upon.
I am a Commerce Graduate with 6 years of experience in service industry. I had worked with Genpact and HSBC as a customer service professional. I have an excellent reputation as a hardworker with high quality output and work completeness within time. I am a fun loving, result oriented quality worker with key result areas in operations management, client servicing, recruitment, data entry and team handling. I can start immediately. I am available for 8 hrs a day and is also available on weekends when needed. Hire me and see the results. Thanks and Regards, Nasreen Shaik.
I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like Onstar, IGS Energy and Expedia Sales. Here are my Expertise: 1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. GDS (Global Distribution System) -Amadeus -Abacus 6. Real Estate Appointment Setting
Looking for someone to represent your business in the manner you would? Look no further! As a jack of all trades in an administrative role - I provide top notch services tailored to your needs. Whether you are looking for a personal virtual assistant or a customer service representative, I handle and execute both with a sense of urgency, accuracy and happily! I thoroughly enjoy working with and for people. As a psychology major, I have a high sense of emotional intelligence which is beneficial when working electronically. I have a solid understanding of what customer need's are and pride myself on being able to rebuild trust when needed, I have a proven track record of meeting deadlines, prioritizing and effective communication. Experienced with email communication (email etiquette), social media advertising/responding and telephone conversations.
IMPECCABLE AND QUALITY SERVICE has been the life blood of my successful freelance career. With more than 3 years of professional freelancing experience, I have afforded myself in-depth knowledge and a great deal of experience when it comes to virtual assistance and customer service. I am accustomed to working on multiple projects simultaneously, and can offer new ideas to help your company grow and surpass all goals and objectives. I am enthusiastic, hard-working, and a goal-driven professional who loves to share my ideas while learning from your company at the same time. If you need someone who can think outside of the box and who always comes up with fresh and innovative ideas, I am the person for you. Cheers! D
I have over 10 years experience in Customer Service. I also have over 5 years experience as an Administrative Assistant. I am very professional and personable in person and over the phone. I can multi-task and work hard to complete deadlines. I am very efficient using the computer to perform clerical duties.
I prefer to be called Cherry. For the past decade since I started in the BPO industry, I have acquired the following skills in customer service, sales, email/chat support and managerial/support roles. With my exposures on these fields, I can say that I am proficient, reliable and will definitely be an asset to your company.
7 years of extensive experience in customer service, billing, sales and technical support in the business process outsourcing industry. I have supported/handled different clients such as; telecommunications, internet service provider, wireless services and cable company thru email, chat and phone support.
I've been in the Customer Service field outside Elance in the last 8 years. I've worked as a Customer Support Specialist in one of the leading BPO companies in the Philippines. I've handled different accounts such as financial, telecommunications, retail and automotive accounts. In the early years of my career, I worked as an Administrative Assistant, Cashier, Sales Representative for 2 years in a small retail business, where I've handled data entry, phone support and order processing. My freelance career started in the last quarter of 2014, as a Reservationist/ Customer Service Specialist for a limousine service company based in Chicago. I'm an extremely enthusiastic, ambitious & organized individual with a professional approach towards my career. As a contractor in Elance, my main objective is to provide utmost service to clients. And also to become one of the best contractor for both voice and non-voice accounts.
I am a High Quality Provider. I have been a Customer Service Representative for an online store for the last 4 years handling email response and order processing. I have worked with a number of satisfied clients as a Project Manager, Virtual Assistant, Customer Service Associate and an eBay Store Manager. My more than 15 years of Customer Service experience will be a great asset to your company.
Equipped with several years of work experience on quality customer service in the BPO industry and nursing care in both clinic & hospital settings, I am a dynamic, reliable, goal-oriented person with diversified skills in customer service, admin support, internet research, word processing and data entry. Able to multi-task and still produce desirable results in the allotted time. Recognized for being adaptable to change and able to work both independently and as part of a team. I can and will deliver quality results. How about we discuss what I can do to make your project a success? Get in touch with me today!
I'm looking for full-time work. I'm an experienced typist who types 60WPM. I have 3 years face to face customer service experience. I'm very good with computers and I learn new programs quickly. Some computer experience includes: -Microsoft Publisher, Word, Excel and PowerPoint -Windows from 98 to Windows 7 -Email -Internet Research This is just a short overview of my computer skills to know more please contact me. I strive to provide great customer service.
I am an independent contractor seeking part-time or full-time work. I always strive to do the best I can to excel in any job I choose to pursue. I am very reliable, hardworking and trustworthy. I can handle delicate information with extreme care and ensure that I always perform my job according to company standards. I have a wide range of experience having worked in several different industries from customer service to managing retail shops, gas stations and financial accounts. I can speak and write in English fluently. I pay utmost attention to detail and can provide results with extremely high accuracy. I'm quite a critic so I can spot out errors quickly. I'm a fast learner, a quick thinker and can be good at problem solving. I aim to deliver.
Â My goal and objective is to use my skills and experience to meet and exceed your virtual needs. Â I will employ my professionalism to offer Web Research, Transcription, Word Processing, Data Entry, Project Management, Customer Support, Virtual Administration and any other virtual assistant job. Â As an Independent Contractor I believe in satisfying my customer's needs. Â My Strengths are outlined below; -Good organizational and time management skills -Highly computer literate and analytical -Proficiency in MS Office Applications -Excellent telephone techniques and listening skills -Customer service focus and ability to prioritize work -Friendly, courteous, helpful and patient -Ability to work under pressure to achieve targets -Good inter-personal, presentation and communication skills -Strong team player, responsible, well organized, disciplined and accountable for all actions -Knowledge and proficiency in Customer Relationship Management
Time is money and I can save you both. My extensive work history includes nearly 7 years of experience in the field of Data Entry, Web/Internet Research, Customer service, Virtual Assistant, Mortgage IIndu and Stock Market. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 50 wpm at near perfect accuracy, I am a data entry dynamo. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver product as requested by user. Albert Einstein had said "Genius is 1% talent and 99% percent hard work" and he was right. I'm hard working person, with can do attitude.
To employ my knowledge and experience with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise. and as an experienced customer service associate, I would like to put my earned skills to good use and provide assistance to the customers by solving their queries. While earning this experience, I have gone through different situations and earned skills to handle the arising problems and tricky conditions, i learn so fast and i acquired a very special persuasion & negotiation skills for marketing & sales, and i managed to handle extreme and stressful jobs environments, and developed high level of multitasking skills, i learned also how to maximize the outcomes from the customer satisfaction Excellency which leads to the maximization and the succession of the sales increment so efficiently, and i can relocate to anywhere at any time, chasing for more knowledge and experience
High-performing and Customer-centric Technical Support Representative with over 5+ years experience in well known Business Process Outsourcing (BPO) companies. In-depth exposure in Inbound and Outbound assignments covering Telecommunication, Financial & High-Speed Internet accounts. --- Hands-on experience in selling client services to diverse customers as well as software and hardware troubleshooting. --- Self-starter and collaborative team player with experience in leading a team (Coaching). --- Consistent relationship management skills in dealing with clients, team members and leaders. --- Adept in multi-enterprise level and multi-cultural background client interactions. --- Proficient in office management tools using Microsoft (Word, Excel, Outlook, and PowerPoint) and Basic Internet Troubleshooting and Windows
I graduated with 2 years major course in Computer Secretary. I had 13 years of working experienced. I was a Officer In Charge and handling people to manage sales and interaction with the manager to discuss information about sales record. Experienced in providing Professional Customer Service, answering and fixing the customers issues by phone calls or emails. I also have a knowledge in receiving clients call as a Receptionist. HR Assistant(accepting applicants Application Forms, Printing and Faxing forms for the clients), Filling Documents, Encoding Production Paper Works. Also had a minimal experienced in Accounting Department as Accounting Clerk (Invoicing the Finished Products for Exporting Goods, Computing and Preparing Employees Salary). I am self driven and independent to my work, always exceeded the expectation to make my client satisfy. I always give 100% focus to my job, open minded and trustworthy. I want to use my knowledge in this kind of profession and continue learning.
My nine solid years of experience in working in the field of customer service and sales, is what I can offer here at Elance. I have handled almost all sorts of account available here in the Philippines. I have worked for Sprint, HSBC, DELL, Branders.com, M2 Telecom (Australian account) and even handled a seasonal job for Justflowers.com. In addition with my profound work experience I also have a degree in Communications, graduating Cum Laude, belonging to the top 5% of the class. I have learned a lot of things but I can always wrap it up into one ultimate learning; you never close a sale, you open a relationship. This has been my mantra and has been the core of my work ethic.
Worked as customer service trainer, sales manager, and team supervisor in a marketing company, all worldwide. I consider my self experienced person, the "can do, will do, its done" type of person, very reliable and willing to walk the extra miles for my employer, partner and customer. I offer reliability, honesty, flexibility, and a small team of experts in the sales and customer service/care field.
Hi I am Ravi. I have an experience of 5+ years in web research, data entry and customer support in different projects. I always strive to give my best no mater what I do. I work well under pressure and can multi-task efficiently to meet deadlines.I could get very competitive, but I could also be a great team player. I have great skills in web research and data entry and can do them very quickly. I personally believes that good customer service is the backbone of an organization. I am a fast learner and exactly the person you need to support your business. I am always ready to walk that extra mile to make the projects of my clients a successful one. I am available 50+ hours per week.and to work in live Australian, US and UK time zones.I can even work on weekends. I have high speed internet connection which helps me to complete the work on time.
I have 6 years above Customer Service experience both (up-front w/client,thru email and over the phone). I have Experience in Data Entry,Administrative works/Assistant. Knowledgeable in operating MS Office (Word, Excel, PowerPoint etc.) Ability to communicate and write effectively in English, people oriented, Fast learner, can do multitasking, hardworking and responsible.
I have excellent customer service skills. I am a hard independent worker, and a excellent mutlitasker. Great data entry skills, customer service skills are A++, and love working under pressure.
Qualifications and Skills: * 2 year of call center service experience. * Assisted customer with their queries and problems by phone and e-mails. * Helped customer place new orders easily. * Forwarded important and serious matter to the seniors. * Good communication skills. * Customer service oriented skills - Ability to deal with irate customers using interpersonal-communication skills. * Ability to handle stress. * Computer literate. * Ability to elicit confidence and build rapport * Quick learner, eager to further my internet troubleshooting knowledge and skills * Experienced in cu
I'm an excellent, well-rounded Customer Service/Sales Representative with over five years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu City, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
I offer solid Virtual Assistance! My experience in customer service and general tech knowledge will definitely help you get what you need done. I can input data, handle communication, assist with computer issues, research online, you name it! I am a support/assistance professional and I will prove it to you with my work. Originally I am from Sweden. But I also speak perfect american English, excellent Norwegian, and some Spanish. Right now I reside in Guatemala where the nature is as beautiful as I enjoy seeing it.
Over the last couple of years, I have been continuously developing skill sets that relate to a wide range of businesses. These touch on Credit And Collections, Customer Service, Outbound Sales, Appointment Setting and Data Entry. I've had experience with both established campaigns and start-up businesses. My core competency lies in consistently being able to find the balance that has always been needed for one to perform seamlessly and making the necessary adjustments for the specific campaign involved. I am seeking opportunities to be of help with projects that match my skill sets and definitely, your satisfaction is always a guarantee.
With my extensive knowledge, experience and proven track record in B2B, Appointment Setting and Customer service, you are assured to receive exemplary outputs. Your expectations will be met in a fair priced high quality work!
There's no use in beating around the bush, I am an asset to any employer. I am new to Elance, but I am not new to providing high quality customer service. I am a top rated freelancer on Odesk. I have been a customer service rep for over 20 years. I have worked successfully in the customer service field publicly, and as a telecommuter. I pride myself on being the consummate professional. I thrive in a busy work environment. I am totally self-motivated, reliable, and intelligent. I have superior communication, multitasking, and interpersonal skills. I am a dedicated, conscientious worker. I am committed to providing you nothing short of my best given that I am a perfectionist by nature.
My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.
I have been working as an Administrative Clerk for eight years, transferred to a U.S base business process out sourcing company as a Customer Service Associate II, become a Sales Agent and now a Technical Support Agent. I have good communication skills, I am a customer service oriented and easy to learn new job. I am also an artist. I can draw and make story board.
I have worked in customer service for 15+ years which has provided me with excellent communication, data entry, and computer skills. With 2+ years working virtually, I have formerly worked as a virtual customer service professional and currently work as a virtual assistant part-time. I have past experience working as a paralegal, a real estate agent, a server & several management positions. I am proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. I have 8+ years experience in a fast-paced, deadline-driven environment. I strive to provide a top quality experience and will give every job my utmost attention.
Have 5 years of Customer-oriented Customer Service Representative successful at handling customer support issues in a timely manner. Dedicated to providing exceptional customer service through active listening and problem solving.Also have experience in Debt Collection collecting different types of medical bills.
A superb all around assistant and customer service specialist -- your virtual Pepper Potts! I am a native level English-speaking Filipina expat now based in Europe. Before my relocation, I built a long career in Dubai, UAE as an assistant and office manager for C-level executives of multinational companies. My work involved one on one business support, general office administration, BTL marketing, corporate communication, customer service, and event management. I only work with one or two clients at a time to ensure total dedication and reliability. My most recently completed remote position is with a tech company on a fixed salary as a Customer Support Manager supervising a team of 10 remote support and PR specialists handling up to 1000 tickets per day. I am well-traveled, well-read, and have great interest in history, culture, current events, travel and tourism, social media, sports, fashion, and lifestyle
A dedicated professional having more than a decade of experience as a customer support associate. A target-driven individual having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks. Very well versed in English language both oral and written. Ability to speak in a neutral American accent.
Minimum Hourly Rate: Negotiable I'm a graduate with around 9 years of work experience in customer service, internet/online research, data mining & research, data entry/verification, admin support work, transcription, and recruiting fields. Communicate with customers, research and review policies and communicate effective solutions. ? To deliver timely, accurate and professional customer service to all customers. ? Handling and resolving customer queries/complaints effectively. ? Respond promptly to customer inquiries ? Follow up on customer inquires not immediately resolved ? Validate the given data by doing research through various sources available online. ? Verify the correct details of the data. ? Enter the data to the database. ? Check for errors and correct them before submitting the final data into the company?s online portal. ? Can do data entry/data verification work with very good typing speed and accuracy.
Let's maximize your profit by efficiently minimizing your expenses through my cost-effective service. Contact me and be satisfied. I believe that cost-effective service is the perfect balance of quality work, fast turnaround time and affordable price. That is what I offer, and it is what you will get. With my extensive experience and knowledge in outsourced business processes like Customer Service, Sale & Marketing and Admin Support, you are assured to receive optimum results for a reasonable price.
Dear Sir/Madam, Thank you for viewing my profile! I offer the following services: * Translation (Dutch - English, English - Dutch) * Data Entry (English, Dutch) * Data Research (English, Dutch) * Customer Support (English, Dutch) * Customer Service (English, Dutch) I have extensive experience with data entry/research, and customer service/support in real life and remotely (See my C.V. for actual experience). I have worked with a renown worldwide organization regarding data research/entry and analyzing. In addition I have experience offering customer support via e-mail for an European company. About me: I studied as a professional pilot at CAE Oxford Aviation Academy. Furthermore I'm energetic and I have a passion for technology, Aviation, Development and Wildlife. I'm a dedicated and trustworthy person who likes to with deadlines. Under pressure I perform the best and quickly, but I never compromise the quality of the work delivered.
A professional individual who is able to assist individuals and/or businesses of all sizes with a wide range of administrative projects. I carry 10 years experience in Customer Service, Administration and Data Management from various roles. A native English speaker with the highest level of English language & grammar, both written and spoken, with a typing speed of 75WPM. Always paying great attention to detail in all projects given, I can provide high volumes of work to only the highest quality. With experience in many CRM platforms, Telecommunication systems & Email Management programs, I also learn new business procedures and systems quickly and can then deliver quality results with minimal supervision. Just as importantly, I am not afraid to ask for assistance if required. I work well within a team but just as efficiently alone all from my quiet, professional Home Office. With excellent Computer, Communication and Administrative skills, I will not let you down.
I am a graduate in Hotel Management with good Customer Service & English skills and also working experience in both Hospitality industry and in Corporate. I am a positive, confident & self driven person and can offer quality time to work online to get the desired output with sincerity.
Am a highly motivated, efficient, dedicated and timely person who is ready to deliver satisfactory results for you. Am experienced in customer service,handling clients in a friendly yet professional manner, Internet Research and Office admin. Your business is my top priority and with my skills i believe i will be a great addition member to your business. Am a quick learner, flexible and honest. Well versed with computer skills. Able to speak and write well in English language. Entrust me with your work and get quality service at the highest level.
Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: ? Virtual / Personal Assistant ? Customer Service ? Live Chat Support ? Admin Assitant ? Email Management ? CRM Softwares ? Wordpress Management ? Web Research and Data Entry ? Wordpress Management ? Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
Chestnut Virtual Solutions is owned and operated by two Virtual Professionals with a variety of skills and over 25 years of experience in the business world. Contact us today and discuss your motivations, needs and expectations with us so that we can partner with you and help you with your business.
I live in Istanbul. After studying business administration in UK i worked as executive assistant and marketing assistant for several years.. I speak english fluently and i have good ms office and photoshop skills.
Over the last 5 years until the present time, I am successfully managing all aspects of a call center including implementing systems; selecting, managing and training staff; developing and managing the departmental budget; establishing and monitoring productivity goals; and leading cross-functional teams on key projects. My core competencies lie in complete end-end management such as designed the layout, organization, processes, policies, and procedures for a Quality call center facility, specifically Quality Department of the current company I am with. I also have experienced on the following company industry: 1. Food Service/Restaurant 2. Travel/Tourism
Third party administrator support with over 20 years of experience handling inbound calls for health and dental insurance claims, provider services, billing, resolving complaints, appeals processing, shipment tracking, pre-certifications, verifications of benefits, policy interpretation, claim payment explanations, dispatching owner operators and preferred agents, negotiate carrier rates, follow thru on accessorial charges, maintain real time data entry of dispatch events into on line system. Tech aspects include Windows 8, high performance AMD A10 quad core accelerated processor, 12GB memory, 2TB(2000GB) hard drive, Brother MFC-9330CDW printer, 3 27" Acer monitors with vertical alignment, Firewall functions. Phone line is traditional telephone, no cordless or wireless. USB headset with mute button and noise cancelling microphone. Average 7 calls per hour, average talk time 220 seconds, occupancy rating of 98.9% and exceptional telephone etiquette skills(listening and communicating).
Specialties: - Customer Service Execution - Satisfaction Tracking - Customer Advocacy - Development & Delivery of Training Programs - Team Development & Coaching - Documentation Authoring
More than 10 years experienced in international trade as: Consulting services, sales and Customer Service: International transports, air and ocean shipments, rail, truck and complementary services.
I have five years of experience within the Customer Care and Data Analyst Department for top-tier firms (Cisco Systems Inc and eHarmony.com Inc), good communication skills and a great eye for detail. I am a highly energetic, well organized person. I always maintain a gracious and professional manner when communicating with people, including customers and colleagues. At the same time, I am willing to learn new things to get the job done.
Customer Support Skills and Experience: Â Customer conflict resolution Â Customer Escalation Management Â Ticket handling and Issue tracking Â Technical and Software Troubleshooting Â Virtual environment management Management Skills and Experience: Â Change management skills Â Project management skills Â Leadership skills Â Call Center Management Â Experience leading a team of 100 staff. Â Technical Skills and Experience:
I am a long time Elancer with a consistent rating above 4.8, My background in real estate, education, and classical music are the core of the wealth of experience I bring to being a full time virtual assistant. My focus is to help you with every day virtual assistant tasks. Preparing reports, customer support, blog writing and editing, web content, newsletters, online community management, email blasts, SEO content, power point presentations, document preparation and transcription(Word), spreadsheet design and maintenance in Excel are just a few of the skills I practice on a regular basis.. With extensive experience in educational, financial, and real estate settings, I can complete the important research and tasks which take up so much valuable time, so that you can attend to the most vital parts of your business. .
Over 7 years experience providing value driven Virtual Assistant, Project Management, Bookkeeping, Research, Data Entry, Transcription, Social Media, BPO and KPO Services, my services are quality driven, cost effective, result oriented and tailored to meet and exceed your expectation and drive your success. My core competence areas are; Virtual Assistant( Executive, Administrative, Personal), Internet Research(Market), Data Entry, Customer support Services, Social Media, Email, Management Consulting, HR and Project Management, E-commerce Support, Business planning and development, Strategic Planning, Accounting and Business Analysis. I look forward to opportunities to enable me serve you faster, create the desired value for your money, drive your business success and become your trusted partner.
I am a skilled Virtual Assistant and Customer Service Assistant with a background in Administration, Social Media management, Email Marketing and Customer Service. I have worked in this industry for 3 years. I have gained a lot of experience and exposure. I seek employment which will help me serve and grow professionally, while being able to utilize my strong organizational, educational and personal skills.
I've worked in different companies and for individuals for more than 8 years now, building a career enriched with knowledge in different areas/aspects, such as bankruptcy law/procedure from the United States, data entry, general office and computer skills, multitasking, customer service and support (inbound calls), attention to detail, research, outbound calls (sales), English-Spanish/Spanish-English translation, document and email handling, training of staff, group management/supervision, auditing, tutoring (English Teaching), etc. (please see my detailed work experience below.) My typing speed is approx. 54 WPM. Thank you so much for visiting my profile and I hope that my professional experience would be a good fit for your business. If there's anything else that you'd like to know about me or my professional experience or about me, please let me know. Have a good day! God bless you! Warm regards, Katherine Ramsey
I have a certificate in Computer Applications and Office Procedures. I am self-motivated and have an ability to effectively multi-task in a fast-paced office environment. Well organized with an emphasis on attention to detail. Strong analytical and problem solving skills. I can read quickly and type 30 WPM with 100% accuracy. I am willing to work with you to ensure that the product you receive is exactly what you want. I am Proficient in Microsoft office, word, excel, outlook, publisher, PowerPoint. Gmail, Google talk, Google drive, Nuance Pdf converter. Some exposure to database and html webpage creation.
I am a long time Elancer with a consistent rating above 4.8; I focus on long term quality work relationships as opposed to fast short term employment. My background in education, customer service and as a publicity assistant to an author are the core of the wealth of experience I bring to being a full time virtual assistant. My focus is to help you with every day virtual assistant tasks. Preparing reports, customer support, writing and editing, and online community management are just a few of the skills I practice on a regular basis. With extensive experience in an educational setting, I can complete the important research and other tasks which take up so much valuable time, so that you can attend to the most vital parts of your business.
Writer/Proofreader Educator/Teacher ~ Teacher of various subjects for grades K-12 ~ Develop lesson plans and activities adhering to cross content areas ~ Review all completed assignments ~ Adhere to New York and New Jersey State Core curriculum and standards. Customer Service/Data Entry ~ Conducted various clerical and administrative duties ~ Performed data entry from incoming freight containers ~ Receptionist and customer assistance ~ Collaborated with US Customs Agents, customs brokers, and international clients who imported cargo ~ Prepared documents for incoming freight to be released to US clients ~ Performed inventory control Licensed Notary Public for NJ I have an Associates Degree in Computer Science. A Pastor for 17 years, I also hold a Bachelors Degree and Masters Degree, both in Divinity with a minor in Pastoral Counseling. I am currently in the middle of writing my first book.
Quick Learner & Hard Worker with full attention to details. My main objective is to provide services to the best of my abilities that meets the employers requirements. I am looking to put my career knowledge and experience of over 6 years working in as Customer Service Executive to good use. I am aiming to enhance my knowledge and skills through continuous work and communication with the client. I have a full home office set up.
I always believe that everybody should be treated as a customer, it has always been my nature to provide help or assistance. My work as a customer service and documentation officer for more than five years total made me more keen to details, taught me to handle a variety of customers, made me more patient and at the same time became more persevere in handling any situations no matter how challenging they may be.
Hello, I am a graphic designer/ seasoned Call Service Agent with 5+ years of experience on the field. I consider myself to be proactive, trustworthy, honest and my mind is directed to fulfill my goals, or the goals set to me by my boss. I am creative, and have been working on arts for more than ten years now, all kinds. Also, I enjoy the public relations, dealing with issues and troubleshooting. I like basically anything that has to do with creation and creativity, be it on its purest state, as art, or as the art of making customers feel at home and gain their trust. I hope you'll give me a chance, I'm sure you won't regret it.
For over 10 years, I have worked in a customer-service oriented environment. I have worked for companies (U.S accounts) such as Sears, Comcast, Verizon and other marketplace such as Elance. I have an extensive experience as a Customer Service and Sales representative.
I am experienced in working with customer service handling requests and complaints from clients in Danish, Swedish, Norwegian, English and German. Furthermore, I do translations from English and German into Danish. My mother tongue is Danish.
I am a young professional who specializes in freelance writing and customer service. As a freelance writer, I have contributed content to Longe Magazine and Art Show Monthly. I wrote an article that was on the front page of Art Show Monthly called "Incredible Junk." As a customer service professional, I have worked in a high volume call center environment. My previous employers were Sprint, ATT, DirecTV and Apple. I provided general customer service, processed orders, made changes to services, provided billing and tech support. We also notated each interaction in a Citrix based platform. Through these experiences, I have developed many office skills that I use as a virtual assistant. Proficient in: Skype, Dropbox, Google Docs, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Podio, Outlook, Mozilla Thunderbird and Open Office. Any software that I am not proficient in, I can learn very quickly. I am efficient, organized and have a willingness to learn.
"MyIslandWorker" is a small but growing Team of Virtual Professionals in Guyana, South America. We specialize in providing support and expertise in Sales, Telemarketing, Administrative and Virtual staffing. We also have a clientbase for IT Companies primarily Managed Service Providers "MSP" that we directly interact with their customers over the phone assisting in Tier1 Ticket Resolution. We have testimonials and recommendations available to verify the thousands of hours of exemplary work we have and currently provide for our clients. Over the past 3 years we have provided IT Remote Support and have processed both Client/Server end Tickets via Email, Live Chat and Phone for our clients. Our Elance Portfolio has a brief voice sample introducing myself and also some of our work. Our goal is to interact with many Companies and professionals with varying backgrounds across the world. Learn and apply our skills to projects and build great relationships.