Hello! My name is Rohit. I'm a full time freelancer, working from home to assist on jobs listed on my skills list.I am Indian and speak/ write fluently in English. I have great experience in field of Customer service,data entry,Web research.I provide the highest quality of work to meet the clients full satisfaction. I am a highly motivated professional with over seven years of experience in above field. I am Expert, Honest, Sincere,trustworthy and Responsible worker as i am taking my work like my Responsibility.I have handled a large volume of inbound customer calls related with the technical issues in software, resolved customers queries in a professional manner.I have extensive experience working for international BPOÂs for various technical and non technical process.I can manage in most difficult situations and can handle pressure.
HI! I am an experienced customer service representative providing a large scope within the U.S I've handled billing, inbound sales for voice, chat support and back office as well financial account and sales.Maintains good quality assurance on every details on the accounts and also provide creative and detailed administrative, writing and editing services. I excel at working under tight deadlines with strict expectations. I am also a Computer-literate with above average software proficiency in various Microsoft applications. I am a very Productive worker with solid work ethic who exerts optimal effort in successfully completing tasks even with less to no supervision.
I have worked in the areas of Public Libraries, Aviation, Probate, and School Book Publishing. Experience in all of the above required heavy detailed quality information, personal and phone customer service, efficient computer skills to produce customer needs in a timely manner.
I have a 2 year degree in Accounting and schooling in Business Management (Degree not yet completed). I currently work in Accounts Receivable/Collections. I have over 10+ years experience in customer service, 6+ years in collections and 6 years in Accounts Receivable. I build great rapport with people that I work with and I have proficient experience with written and verbal communication. I am currently looking for some extra work part time evenings and/or weekends for some extra income to support my family. I would prefer to work around 10 - 15 hours a week and looking for something flexible.
With over 23 years experience and based in the USA, my expertise is in customer service and social media marketing, working with both small start up businesses and large companies. With courtesy, swiftness and reliability, I can take care of all of your customer service and telemarketing needs, whether they be through email, live chat, web ticketing with Zendesk or even the old fashioned telephone. Years spent as a call center manager has given me a special talent for smoothing ruffled feathers and achieving complete customer satisfaction. In addition, I have direct knowledge of social media marketing strategies and will be able to set up, maintain and manage a number of different sites for your business. With this knowledge comes the ability to create and manage high quality content that draws people into your company, not only with social media, but with websites and blogs. I take a personal stake in every business I work with, and always strive to help you reach your goals.
Personally experienced as a nurse, chef, personal assistant to four people, landscaper, party planner, veterinarian, maid, college student, volunteer worker, and taxi service. I have managed to wear these hats everyday for the last two years since committing to stay home and finish my Business Degree. IÂm in my last semester and ready to move on. If I can do all this and still provide great customer service to my family just imagine what I can do for your company when having my focus on just one job. IÂm a hire you will never regret.
Master of many talents including 20 years of customer service experience in multiple fields. Impeccable grasp of the English language and writing. From customer service mastery, call center expertise or content writing, I am an asset to my employers.
I am Brandy Gillaspie. I have a Bachelor's of Science in Exercise Science. I have experience in medical establishments and situations. My experience also comes from multiple years in customer service establishments. I work at a local hospital in a rehabilitation setting. I have hands-on experience with medical compliance. I currently work with respiratory therapists, nurses, and exercise physiologists. In addition to this, I am knowledgeable in customer service skills. Due to my medical background, I am well versed in medical terminology. I am up to date on the latest medical technologies, as well as medical compliance. I have experience with Material Safety Data Sheets, HIPAA compliance, Joint Commission requirements, as well as Medicare guidelines and regulations. Because of my customer service background, I am well acquainted with how to handle customers of any caliber.
I have 6 years above Customer Service experience both (up-front w/client,thru email and over the phone). I have Experience in Data Entry,Administrative works/Assistant. Knowledgeable in operating MS Office (Word, Excel, PowerPoint etc.) Ability to communicate and write effectively in English, people oriented, Fast learner, can do multitasking, hardworking and responsible.
I have excellent customer service skills. I am a hard independent worker, and a excellent mutlitasker. Great data entry skills, customer service skills are A++, and love working under pressure.
Qualifications and Skills: * 2 year of call center service experience. * Assisted customer with their queries and problems by phone and e-mails. * Helped customer place new orders easily. * Forwarded important and serious matter to the seniors. * Good communication skills. * Customer service oriented skills - Ability to deal with irate customers using interpersonal-communication skills. * Ability to handle stress. * Computer literate. * Ability to elicit confidence and build rapport * Quick learner, eager to further my internet troubleshooting knowledge and skills * Experienced in cu
Experienced in the call center industry for 8 years under customer service, technical support, and back office works. Willing to get the job done. I am flexible in terms of time, Honest to work, God Fearing. Responsive and delivered on time.
I am an experienced virtual assistant with a year's worth of BPO experience. I do freelance article writing for friends, and am currently trying to publish 2 novels over www.wattpad.com. I had been a customer service representative for Paypal, a sales representative for www.1800flowers.com, and a billing analyst for Verizon Business. I also run my own online store found on facebook (www.facebook.com/clcup). An audio sample may be found via this link: http://soundcloud.com/chloelen/introduction
I have 10 years experience working from a home office as a secretary for a home improvement company. I performed all the office duties needed to run the company as well as took care of all the customer service needs of the company. I am looking for a position where my skills and knowledge can be a benefit. I am always looking to increase my knowledge and learn new things.
Looking for someone to represent your business in the manner you would? Look no further! As a jack of all trades in an administrative role - I provide top notch services tailored to your needs. Whether you are looking for a personal virtual assistant or a customer service representative, I handle and execute both with a sense of urgency, accuracy and happily! I thoroughly enjoy working with and for people. As a psychology major, I have a high sense of emotional intelligence which is beneficial when working electronically. I have a solid understanding of what customer need's are and pride myself on being able to rebuild trust when needed, I have a proven track record of meeting deadlines, prioritizing and effective communication. Experienced with email communication (email etiquette), social media advertising/responding and telephone conversations.
Hi I am Ravi. I have an experience of 5+ years in web research, data entry and customer support in different projects. I always strive to give my best no mater what I do. I work well under pressure and can multi-task efficiently to meet deadlines.I could get very competitive, but I could also be a great team player. I have great skills in web research and data entry and can do them very quickly. I personally believes that good customer service is the backbone of an organization. I am a fast learner and exactly the person you need to support your business. I am always ready to walk that extra mile to make the projects of my clients a successful one. I am available 50+ hours per week.and to work in live Australian, US and UK time zones.I can even work on weekends. I have high speed internet connection which helps me to complete the work on time.
Looking for a position as a Customer Service Representative,Chat Support to use my strong passion for Customer Satisfaction and Good Customer Service, Have experience in Article Writing, Submission, Keyword and data research, SEO and Advertising. Working hard to excel in the BPO industry, together with my skills and experience that will enable me to make a significant difference in my future company.
I offer solid Virtual Assistance! My experience in customer service and general tech knowledge will definitely help you get what you need done. I can input data, handle communication, assist with computer issues, research online, you name it! I am a support/assistance professional and I will prove it to you with my work. Originally I am from Sweden. But I also speak perfect american English, excellent Norwegian, and some Spanish. Right now I reside in Guatemala where the nature is as beautiful as I enjoy seeing it.
I'm an excellent, well-rounded Customer Service/Sales Representative with over five years of experience in the Contact Center Industry and have worked in accounts that have been touted as one of the toughest positions in the industry here in Cebu City, Philippines. As a freelancer and previous employee, I have always been known for efficiency and reliability. As such, hitting targets or goals has been a staple of my work. I'm always open to the idea of learning new things to help my clients achieve desired results. My Goal is simple. "Provide the best quality service I have to offer so you get your money's worth". I'll make your goal my goal and your concerns my priority. With this concept in mind, this will ensure a healthy partnership promoting growth to your business.
Customer Service is my best skill. I have been in the call center industry for more than 8 years. I am great at resolving and handling customer issues. I always make it a point to exceed customers expectations. I handled different accounts and worked with a different type of people and different type of problems and was still able to perform at my best and deliver good quality service.
I have the potentiality and aptitude to provide a wide array of Virtual Online Support. I provide strategic solution to match your needs. I specialize in effective and quality support as well as my passion is to help businesses gain by providing quality services. I have years of experience in Customer Service, email support, live chat, monitoring and maintaining database, internet research and many more. I am always interested in building long term relationships with my clients and being a responsible part of their company.
My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.
I have 6 years extensive experience in this field. Due to my enthusiasm and commitment in customer services career, I have the ability to become a central member of your team. EXECUTIVE SUMMARY ? Strong Interpersonal communication skills. ? Problem analysis and problem solving. ? Organizational skills and customer service orientation. ? Adaptability and ability to work under pressure.
I would like to be able to practice my ability in the field of sales and customer service. As a self-starter whoÂs already had some strong experience as a sales agent and customer service representative. My greatest asset is being bilingual which can be use as a double-edged sword. My previous job experience include Debt Consultant, inbound sales for Sprint, virtual assistant for U.S. Cellular, lead generator for Real Estate and outbound sales for Medical Life Alert just to name a few. I have my skills that I can use to help any company grow. I would like to be tried out for the job to show you my skills. I look forward to hearing from you as soon as possible to arrange a time for an interview. Other Attributes: Cold Calling, Data Entry, Email Support, Retention, Excel, Word and MS. Regards, Maria Pichardo
When it comes to delivering exceptional customer service results I am definitely the one who can provide training to ensure that your team is well equipped to began handling customers appropriately.
I am a former Technical Support Officer of droidbox.co.uk and Acompli, a San Francisco based Mobile App Development company. A well experienced contractor in the fields of Tech Support and Customer Service, I'm also a former employee of an Internet Marketing company which is based in Sioux Falls, South Dakota. I have experience and work background in Technical Troubleshooting, email handling, text and/or chat like support in different platforms, processing of refund requests, Google Spreadsheets, remotely configuring devices using Teamviewer Quick Support and many more. I can help you in providing your clients and customers with the help and assistance that they need. Contact me if you're looking for an employee that fits the skills and the services that I offer.
Being in the customer service industry for almost 4 years now (worked as a cashier in a fast food chain and working in BPO company) helped me a lot to improve not just my self esteem but as well as my communication skills. I learned how to deal with different types of customer and how I can satisfy and DELIGHT each one of them. For me, a good customer service rep knows how to empathize, address to the concern right away, must be knowledgeable of his job, and the last but not the least, LISTEN and UNDERSTAND to customer?s concern. Through the years, I have enhanced my skills and expertise in providing excellent customer service.
Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: ? Virtual / Personal Assistant ? Customer Service ? Live Chat Support ? Admin Assitant ? Email Management ? CRM Softwares ? Wordpress Management ? Web Research and Data Entry ? Wordpress Management ? Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
Professional Personal Assistant and Customer Service Agent with international experience; Native in Russian and Romanian with strong command of English; Strong communication skills, quick learner, details oriented, working in a fast-paced environment;
I have worked in customer service for 15+ years which has provided me with excellent communication, data entry, and computer skills. With 2+ years working virtually, I have formerly worked as a virtual customer service professional and currently work as a virtual assistant part-time. I have past experience working as a paralegal, a real estate agent, a server & several management positions. I am proficient in Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. I have 8+ years experience in a fast-paced, deadline-driven environment. I strive to provide a top quality experience and will give every job my utmost attention.
I have been in the call center industry for 4 years and have developed the skills in the area of customer service, market research and telemarketing. I can do cold calling, business email handling and attending to customers' needs via phone or email. I have an excellent communication and multitasking skills. I am very dedicated in completing all tasks given to me. I am a goal-oriented person and I make sure I finish the project ahead or on time. I can do multitasking which I learned from my previous jobs. I have a sense of responsibility and I always carry my utmost professionalism towards work. For reference, please see resume and tests taken in my Elance profile.
With the ever growing need to service clients locally as well as internationally, we at Orazone Technologies have strategically planned ways of how to meet customers and clients needs along with providing world class customer services and service quality, we have a set up that can cater for clients needing by 24/7 support. Our sales teams core expertise lies in Inbound and Outbound customer service which includes selling as well.
Customer Support Skills and Experience: Â Customer conflict resolution Â Customer Escalation Management Â Ticket handling and Issue tracking Â Technical and Software Troubleshooting Â Virtual environment management Management Skills and Experience: Â Change management skills Â Project management skills Â Leadership skills Â Call Center Management Â Experience leading a team of 100 staff. Â Technical Skills and Experience:
Over the last 5 years until the present time, I am successfully managing all aspects of a call center including implementing systems; selecting, managing and training staff; developing and managing the departmental budget; establishing and monitoring productivity goals; and leading cross-functional teams on key projects. My core competencies lie in complete end-end management such as designed the layout, organization, processes, policies, and procedures for a Quality call center facility, specifically Quality Department of the current company I am with. I also have experienced on the following company industry: 1. Food Service/Restaurant 2. Travel/Tourism
More than 10 years experienced in international trade as: Consulting services, sales and Customer Service: International transports, air and ocean shipments, rail, truck and complementary services.
Third party administrator support with over 20 years of experience handling inbound calls for health and dental insurance claims, provider services, billing, resolving complaints, appeals processing, shipment tracking, pre-certifications, verifications of benefits, policy interpretation, claim payment explanations, dispatching owner operators and preferred agents, negotiate carrier rates, follow thru on accessorial charges, maintain real time data entry of dispatch events into on line system. Tech aspects include Windows 8, high performance AMD A10 quad core accelerated processor, 12GB memory, 2TB(2000GB) hard drive, Brother MFC-9330CDW printer, 3 27" Acer monitors with vertical alignment, Firewall functions. Phone line is traditional telephone, no cordless or wireless. USB headset with mute button and noise cancelling microphone. Average 7 calls per hour, average talk time 220 seconds, occupancy rating of 98.9% and exceptional telephone etiquette skills(listening and communicating).
I have five years of experience within the Customer Care and Data Analyst Department for top-tier firms (Cisco Systems Inc and eHarmony.com Inc), good communication skills and a great eye for detail. I am a highly energetic, well organized person. I always maintain a gracious and professional manner when communicating with people, including customers and colleagues. At the same time, I am willing to learn new things to get the job done.
Specialties: - Customer Service Execution - Satisfaction Tracking - Customer Advocacy - Development & Delivery of Training Programs - Team Development & Coaching - Documentation Authoring
I am a skilled Virtual Assistant and Customer Service Assistant with a background in Administration, Social Media management, Email Marketing and Customer Service. I have worked in this industry for 3 years. I have gained a lot of experience and exposure. I seek employment which will help me serve and grow professionally, while being able to utilize my strong organizational, educational and personal skills.
I've worked in different companies and for individuals for more than 8 years now, building a career enriched with knowledge in different areas/aspects, such as bankruptcy law/procedure from the United States, data entry, general office and computer skills, multitasking, customer service and support (inbound calls), attention to detail, research, outbound calls (sales), English-Spanish/Spanish-English translation, document and email handling, training of staff, group management/supervision, auditing, tutoring (English Teaching), etc. (please see my detailed work experience below.) My typing speed is approx. 54 WPM. Thank you so much for visiting my profile and I hope that my professional experience would be a good fit for your business. If there's anything else that you'd like to know about me or my professional experience or about me, please let me know. Have a good day! God bless you! Warm regards, Katherine Ramsey
I am a long time Elancer with a consistent rating above 4.8; I focus on long term quality work relationships as opposed to fast short term employment. My background in education, customer service and as a publicity assistant to an author are the core of the wealth of experience I bring to being a full time virtual assistant. My focus is to help you with every day virtual assistant tasks. Preparing reports, customer support, writing and editing, and online community management are just a few of the skills I practice on a regular basis. With extensive experience in an educational setting, I can complete the important research and other tasks which take up so much valuable time, so that you can attend to the most vital parts of your business.
Writer/Proofreader Educator/Teacher ~ Teacher of various subjects for grades K-12 ~ Develop lesson plans and activities adhering to cross content areas ~ Review all completed assignments ~ Adhere to New York and New Jersey State Core curriculum and standards. Customer Service/Data Entry ~ Conducted various clerical and administrative duties ~ Performed data entry from incoming freight containers ~ Receptionist and customer assistance ~ Collaborated with US Customs Agents, customs brokers, and international clients who imported cargo ~ Prepared documents for incoming freight to be released to US clients ~ Performed inventory control Licensed Notary Public for NJ I have an Associates Degree in Computer Science. A Pastor for 17 years, I also hold a Bachelors Degree and Masters Degree, both in Divinity with a minor in Pastoral Counseling. I am currently in the middle of writing my first book.
Quick Learner & Hard Worker with full attention to details. My main objective is to provide services to the best of my abilities that meets the employers requirements. I am looking to put my career knowledge and experience of over 6 years working in as Customer Service Executive to good use. I am aiming to enhance my knowledge and skills through continuous work and communication with the client. I have a full home office set up.
I always believe that everybody should be treated as a customer, it has always been my nature to provide help or assistance. My work as a customer service and documentation officer for more than five years total made me more keen to details, taught me to handle a variety of customers, made me more patient and at the same time became more persevere in handling any situations no matter how challenging they may be.
Hello, I am a graphic designer/ seasoned Call Service Agent with 5+ years of experience on the field. I consider myself to be proactive, trustworthy, honest and my mind is directed to fulfill my goals, or the goals set to me by my boss. I am creative, and have been working on arts for more than ten years now, all kinds. Also, I enjoy the public relations, dealing with issues and troubleshooting. I like basically anything that has to do with creation and creativity, be it on its purest state, as art, or as the art of making customers feel at home and gain their trust. I hope you'll give me a chance, I'm sure you won't regret it.
For over 10 years, I have worked in a customer-service oriented environment. I have worked for companies (U.S accounts) such as Sears, Comcast, Verizon and other marketplace such as Elance. I have an extensive experience as a Customer Service and Sales representative.
I am experienced in working with customer service handling requests and complaints from clients in Danish, Swedish, Norwegian, English and German. Furthermore, I do translations from English and German into Danish. My mother tongue is Danish.
I am a young professional who specializes in freelance writing and customer service. As a freelance writer, I have contributed content to Longe Magazine and Art Show Monthly. I wrote an article that was on the front page of Art Show Monthly called "Incredible Junk." As a customer service professional, I have worked in a high volume call center environment. My previous employers were Sprint, ATT, DirecTV and Apple. I provided general customer service, processed orders, made changes to services, provided billing and tech support. We also notated each interaction in a Citrix based platform. Through these experiences, I have developed many office skills that I use as a virtual assistant. Proficient in: Skype, Dropbox, Google Docs, Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Podio, Outlook, Mozilla Thunderbird and Open Office. Any software that I am not proficient in, I can learn very quickly. I am efficient, organized and have a willingness to learn.
A Customer Service / Sales professional with over 5+ years of experience in the Sales & Customer service field. I have worked as a Client Service executive and have had the opportunity of working in various Sectors of Customer service, Sale Client Service and relations, this help me gaining an expertise. My experience has spanned over two Countries in 4 years in the Middle East and 2 years in India and I have had the opportunity to work in several industries (Marketing & Advertising, Information Technology (IT), Services, E commerce Firms. I am able to analyse needs and translate them into practical solutions against tight schedules. I believe in an open and interactive work culture and congenial interpersonal relations.
Thank you for your interest. I am a hard working individual who has great time management, I am bit of a perfectionist and a fast learner with a strong educational background so minimum training required. I am an ex-athlete but I still have a very goal driven mentality, I work well in groups as well as on my own and I always aim to get the job done above all else. I have an affinity for customer service, typing and data entry. I have supervisor qualities: I am currently a data entry supervisor going for over 12 months now. I am also currently employed as a customer service agent with InCall International from, handling calls and email tickets from August 2014 to Present. I have over 2 years supervisory experience in the physical security industry. I am aiming to build a strong online career so an employer can hire me in confidence that I aim to please as I am looking to attain and keep long term projects that has room for growth so please give me the opportunity to impress you.
I have 8 years experience as a customer service specialist. I have worked for US-based Insurance and satellite TV company. I work with a positive disposition and provide excellent customer service that builds up the brand of the company. I can balance customer satisfaction and the company's interest. I am composed in handling complex request and can pacify an irate customer. I am accurate, efficient dependable and responsive. If there is anything I need to learn for the job I learn it fast. I have a quiet working environment with a noise-cancelling headset and 2-3mb/s internet connection (here is the link to the internet speed: http://www.speedtest.net/my-result/-- ) I also have a back up internet source.
Strong work ethics, excellent customer service knowledge and application, highly dedicated to make clients happy.
Passionate creator of innovative marketing strategies and campaigns; accustomed to performing in deadline-driven environments with an emphasis on working within budget requirements and excelling at customer service. Creative, detail and quality oriented professional with 14+ years of customer service and communication experience. Dedicated to achieving superior quality and service at all times to achieve organizational goals.
I am looking for opportunities to demonstrate my expertise and establish my reputation as a qualified professional handling customer service, web research, admin assistant, and data entry. I'm an independent person, I always like to take challenges and overcome them by hard work.
Hi I'm Francie, I am hoping to work with you guys rest assured that I will be giving the best I can to help you on your way to success. I am a very confident, motivated, responsible and effective individual. Whenever I'm working I see to it that i did my best and was able to render the perfect service that i have to offer to my customer or clients not only efficiently and but effectively. I am looking forward to have a chance on proving what I can do. Thank you for your time.
I am a reliable, honest and excellent Customer Service Representative. My aim is to provide excellent and professional work to my clients. I am vibrant, intelligent, friendly and ready to work attitude. The type of individual that as the potential for growth for my career and the growth of your company, I am a people person who knows how to deal, manage and cooperate with others. This is not just a job to me but an field that look forward for growth and enjoy doing. I love to put my best forward because I know only the best is good enough.
A committed, detail-oriented, proactive and organized professional, with 4 years of experience in leading companies of Consumer Goods/Medical Care (transnationals) completing a variety of tasks within the areas of: *customer service, *logistics operations, *supply chain management, *inventory management, *writing skills, *ESL translation (English/ Spanish), *Google apps, *online retailing and selling, sales. *Commercial management Online/ E-commerce platform: sales, customer service, delivery/transportation, purchasing. *Perfectly coordinate and track your products subject to imports/ exports process. (Shipping process, transit, transportation) making sure the product is received. English Proficiency. Spanish Native.
To cultivate and expand my versatility which IÂm certain I would stretch my discretion. I am a determined individual who is bound to excellence and hard work that I also enjoy.The means of my strength that I enjoy for achievement in this position comprises: Â I make every substantial effort for constant superiority Â I have effective communication skill Â I offer exceptional contributions to customer service for all customers With a Bachelor of Science in International Studies, I have a full understanding of the diplomatic succession. I in addition encompass experience in wisdom and excelling at new technologies as considered necessary.
"MyIslandWorker" is a small but growing Team of Virtual Professionals in Guyana, South America. We specialize in providing support and expertise in Sales, Telemarketing, Administrative and Virtual staffing. We also have a clientbase for IT Companies primarily Managed Service Providers "MSP" that we directly interact with their customers over the phone assisting in Tier1 Ticket Resolution. We have testimonials and recommendations available to verify the thousands of hours of exemplary work we have and currently provide for our clients. Over the past 3 years we have provided IT Remote Support and have processed both Client/Server end Tickets via Email, Live Chat and Phone for our clients. Our Elance Portfolio has a brief voice sample introducing myself and also some of our work. Our goal is to interact with many Companies and professionals with varying backgrounds across the world. Learn and apply our skills to projects and build great relationships.
Good day! I am looking to bring my CUSTOMER SERVICE career to the next level and hone my talent with a trustworthy, have honest goods and "customer satisfaction-driven" company like the one you have. I have been in this industry for 8 months providing TECHNICAL SUPPORT and CUSTOMER SERVICE as a CALL CENTER AGENT. With regards to these I have practical to complex skills in CALL HANDLING. Be it a QUERY, TECHNICAL issue, ORDER PROCESSING, SALES and BILLING and even pacifying upset consumers- all of these professionally and comprehensively via VoIP tools or over the phone! While a bulky pack of experience of "this and that" and a lengthy reference list of "from here and there" is awesome basis for hiring someone newbie interest of a carefully chosen right applicant for the job, willingness and an open mind to learn is promising. Thanks for having put your trust on me, let us get the work done!
I have 7 years of experience in customer service including quality assurance, training, escalations and supervisory duties, and over 1 year of experience in Human Resource management, specialized in Employee Relations and Recruitment. I am currently doing freelance work as an ESL Instructor for Japanese nationals. I've done projects related to email handling, back office research, call handling including escalations, personnel selection and promotion, and also ESL instruction.
Bachelor degree holder with 7 years work experience in Human Resource Managent and Customer Service. I value client satisfaction so I never stop until I get my client satisfied. My policy is to accomplish assigned jobs on time. I work hard but I work with fun because happiness is also a part of quality work.
Completely focused on clientÂs needs, my mission is to provide the most efficient, rapid and satisfactory attention to any individual who requires my services. Years of experience, passion, dynamism, proactivity, responsibility and punctuality, features that complement each other to provide the highest level of customer service that your company requires.
This experienced auto loan specialist would be perfect as your virtual assistant! I worked for 7 years in the bankruptcy department at a large auto loan company and would love to use my skills and experience to help your company succeed. I have knowledge and experience with Microsoft Office, customer service, Bankruptcy courts, and understand the importance of meeting deadlines. I always work with a sense of urgency, and do well with large volumes of phone calls/emails. I type at an average of 80 wpm.
+2 years experience in virtual assistance, customer services and general admin and projects. Experienced with online marketing and relevant tools. 200 hours with Zendesk 15 years of experience in customer service IT related German native, fluent in English and basic French. User Support on-site, by phone and by remote support software. Project management. Friendly and polite towards customers and team. Professional with various software. Excellent Teamplayer, carefull to details and hard working.
Experienced Customer Care Agent with direct customer contact background followed by 5 years experience in Technical Customer Support on various Positions (Website Support, Smartphones Technical Support, Account Management Support, Mail Management, currently Customer Service Representative position)
Over the past 3 years I've worked as someone who's doing a lot of customer service and giving satisfactions not just for customers but also for my employers. Now I'm seeking job opportunities that will hone my capabilities and character through home based work. I'm also working as a freelancer with Odesk right now. I've been handling phone calls, e-mail & chat support, customer service, uploading products on Bigcommerce, Etsy, eBay and Amazon. I'm a fast learner thus I can work with minimal or without supervision at all.
Excel in Marketing, Public Relations, Management and with Medical Terminology. I currently belong to the PRSA. Looking to use my creativity and leadership skills to help others in positive ways. Excellent Customer Service, Management Skills and Advanced Medical Terminology skills. Interested in working from home, or telecommute and currently live in West Des Moines Iowa. Enjoy coffee, art, non profit, and being creative in my workplace.
7 years of experience working as a Customer Service Representative for Business Process Outsourcing (BPO) and supported a well-known Financial Institution have made me possess confidence with excellent communication skills and establish great rapport. I am well experienced in Customer Advocacy, Collections, Fraud Prevention and Risk Management. I am trained to perform with quality and handling time as objectives. I am seeking for opportunities to work as a Virtual Assistant or in any Customer Service related posts.
i can provide you with experience in customer service in a very professional, accurate and efficient manner. 75 WPM and 100% accuracy on all work.
I'm a Customer Service Expert and I've been in the industry for about 5 years now, I can work under pressure and can complete my job in no time. I already handled US accounts, UK and my latest is Australian account..Rest assured that I can do the assigned job fast and well done. I'm keen to details, task-oriented and deadline-driven. You can hire me for a lesser cost but will assure you that the work will be handled with professionalism, integrity and accuracy. My goal in life is to meet client's needs and to give them satisfaction in my work. My experiences and skills can help me accomplish the project. And I believe for the job to be successful there should be an open communication between clients and contractor. I can assure that every client will be valued and I will do my best to meet or exceed the expectation. Services: Data Entry / Mining Web Research Email Handling Virtual Assistant Database Update Data Conversion Letter Drafting Email Queuing
I have worked in the customer service field for more than 20 years. I have worked in a call center environment answering more than 60 calls per day. I also perform office administrative work on a consistent basis. I am detail oriented and extremely organized with excellent verbal and written communication skills.
I have 2 years plus solid background in a customer service environment. I worked as a technical and customer service specialist for internet and telecommunications account. I troubleshooted internet and telephone services, answered billing queries, set up customer emails, and created support ticket for escalation. With 2 years experience, I know how to deal customers in an efficient manner. I strive to resolve their individual issues immediately at their first contact because my goal is to ensure that the customer is always happy and satisfied in their encounters with a service representative.
I'm a BA Psychology graduate from one of the most prestigious schools in the Philippines and I've worked with big companies here. I have expertise in customer service, MS Office applications, data encoding and admin support. I've worked as a call center agent for 4 years ( a year in telesales and 3 years in collections and care). I am hardworking, highly organized, always willing to learn, and I have a flexible time since I'm a work-at-home mom.
EXPERIENCED Customer Service Rep | Tech Support | Email & Chat Support
I am a good candidate to hire based upon many factors. First, I have an extensive background in the food service industry since I have worked there for approximately 15 years doing mostly customer service activities. I also have computer knowledge and work with them daily using the Internet and checking my e-mail. Finally, I have learned how to access research data and write a report during my time in college.
I am a professional encoder and researcher with excellent customer service and sales skills. I am efficient, determined, reliable and hard working with a proven ability to work remotely with minimal supervision. I have 8 years of experience as a Customer and Technical support representative assisting US based customers. Providing excellent and good quality service to my clients is my expertise.
**I always make the Cake as my Customer wants it** & have more than 7 years of practical Job experience in Administrative, Call center and IT field from different business organization. I am an upbeat Executive Assistant of meeting deadlines, time management skills and deliver service within budget limit. I am self motivated, hard working, reliable and efficient with strong organizational skills.
Highly reliable Virtual Assistant, Social Media Manager, Marketing Assistant, Web Researcher and Data Entry Specialist. TRUSTED AND TOP-RATED!!! Seeking employment in the field of Customer Service, Writing, Web Research and Administrative Support, but would enjoy discussing other available positions for which I am qualified. I am very flexible. My objective is to leverage my experience while continuing to be challenged. I earned a degree in Bachelor of Science in Nursing and I have 1 year of experience working at a Call Center or Business Process Outsourcing Industry as a Customer Service Specialist. I have also worked as a virtual assistant for my client who does Social Media Marketing and as a promoter or advertiser of a product and application on Social Media sites like Twitter, Facebook and News websites.
I bring with me 10 years of multilevel customer support experience. If you are looking for long term committed person to be part of your team then I am the right match for you.
TransForm Solution is an ISO 9001 and ISO 27001 certified outsourcing company. We are the leading, highest-rated provider of admin support, virtual assistant services, customer support and e-commerce solutions on Elance. We are proud of the fact that most of our first-time customers become long-term partners and highly recommend TransForm to their colleagues and business partners. Our Key Differentiators: ? Our history and longevity ? We?ve served our customers on Elance for over 13 years ? ISO 9001:2008 Certified ? Committed to total quality management and customer focussed ? ISO/IEC 27001 Certified ?Internationally recognized security best practices ? Our Verified credibility - D-U-N-S? registered ? Our client satisfaction and longevity ? Our top clients have been with us for over 9 years ? Our client reviews and project history ? Our ratings highlight our commitment to quality and customer service ? Members of IAOP, NASSCOM and IACC
Over 3 years of Customer Service with American and Australian customers.
SkyLight Asia specializes in providing cost-saving data entry, transcription, customer support, medical billing and coding, and other administrative services to customers in the US, Canada and the UK for nine years now. Our roster of services include: - data entry or encoding - medical and business transcription - customer support (phone, emails, live chat) - medical billing and coding - bulk mailing of marketing materials - spreadsheet and database creation - word processing - document conversion - internet research - article writing and abstracting - data mining - accounting - translation - art illustration - and so many other administrative and technical tasks that can be outsourced.
Excellent customer service skills having dealt with a variety of customers, both internal and external Proficient computer skills in Microsoft Office, Workable, SalesForce, Freedcamp, WaveApps, Freshbooks, Dynamics, Quickbooks, Timberline, ADP, JDEdwards, Prodagio, DMS/AS400, Sabre, Oracle, PeopleSoft, SAP, ReportSmith, ATS, ComputerEase and various in-house systems. Lotus Notes and Microsoft Outlook, V-Look up 50-60 wpm and 10 key by touch Able to manage a number of projects simultaneously Proven ability to analyze, plan, and manage Solid written and oral communication skills Quick learner
Highly proficient customer service professional to take care of your business needs. Have worked overseas with several international clients across different sectors.
I offer an extensive telesales experience, fifteen years plus. Honors and awards include: million dollar club, president's club,MVP-Sales/Marketing Workshop, I have a degree Radio/TV Broadcasting with voice over experience. I am creative writer/playwright/songwriter- First play produced April 2015. I have been described as "disarming" in my telephone ability and like to build customer rapport and relationships. My strengths lie in my communications abilities, verbal and written, as well as strong customer service and sales skills. I want to excel, with honesty and integrity for my employer. I have immediate and long range goals that ensure my commitment to any project for which I am hired. I work from home and have a flexible schedule.
Almost fifteen years experience in administration and customer service, including experience as Executive and Personal Assistant, Administrative Officer, Recruitment Consultant.
I have over 7 years experience in calling profile. I am good at technical sales, support, and customer service. I identify the mindset of customer and then provide service accordingly. That's how I manage to get the numbers with quality service.
For the past 5 years, I was able to improved sales by up selling additional products, and reminding customers of potential sales and online benefits. I have also worked with our company's Email Support Team. Our focus was to reply to all customersÂ requests sent through email, provide instructions and explanations with regard to processing orders, handle and resolve customer complaints, perform customer verification and keep records of customer interactions and transactions.
Hello, Thank you for taking time to get to know me. I am all excited to offer you an outstanding service with my skills embedded in me well over 25 years. Professionally I've covered multiple fields working internationally on Cruise Liners, Hotel Corporate Sales and Travel Agencies. Working with clients worldwide has helped me build up a large know how of technicalities and experiences in various fields. Primarily in Customer Service and Sales. IÂve also had experiences in training and teaching. I am hard working, ambitious and very passionate about people. I am goal oriented and easy to get along with. This has been my strong edge in building cliental relationship. If you're looking for someone consistent to uplift your company business with a sturdy desire to do so, giving me that opportunity I am certain you wonÂt regret. Looking forward to us working together.
Seeking a position within a growing company that will allow me the opportunity to be an asset to any company that I am employed I have spent the past twelve years working in the medical field focusing primarily in accounts receivable and customer service where I have gained considerable experience and exceptional customer service skills. I have strong leadership skills and a proven ability to manage and motivate a team and I feel that these qualities will make a positive impact on your facility. I am a fast learner and can adapt to any environment and will be willing to work part time, full time and overtime if needed. Please help me to continue to be a working mom and not another person depending on the government to provide. Thank you in advance for your time and consideration! God Bless!
I have 10 years of administrative and customer experience using a multi-line phone system. I have had to be in a variety of roles including recruiting and academic advising, therefore, I am quick to learn new software and I am always flexible to change. I currently conduct internet research and social media management for a recycling company. I have a Bachelors in International Studies from Saint Norbert College with a Minor in Japanese. I speak English, Spanish and Hmong fluently. I know basic Japanese and French. Follow up and accountability are extremely important to me so I will make sure to keep you updated on our project(s) and I will work to meet your deadline(s).
I worked as a Team Lead Customer care, Technical and Application Support Projects with World renowned MNCs and small businesses. I am confident in providing phone, E-mail and Chat support. I could proof to be an asset for start-ups ecommerce business. I have also worked as a Recruitment professional for a NGO, UK and US clientele. I have following expertise Good quality Project & People management skills. Interpersonal skills, analytical skills, documentation skills with exceptional knowledge of MS Office. Have provided support Global clientele for many years and have a passion for assisting customers across global with the knowledge and skills I have attained. I cherish and accomplish my customer centric approach. The outlook to go a step forward for the clients and do whatever I can, giving due respect to the precincts I have. Have structured approach blended with self-motivation, creativity and initiative to achieve both personal and corporate objectives. I want to take up
Power up your business! Partner with me and get the best results. My knowledge and skills will get your business up and going. Let me help you power up your engines. With 14 years work experience in different industries, I have made myself an expert in a lot of work assignments. I am excellent in MS office applications, internet research, project management, people management and administrative tasks. Great in customer service, inbound and outbound calling, telephone and internet marketing, marketing, data entry, appointment setting, transcription, best spinner and live chat. I am a very independent and a highly motivated worker. Work is always top priority. I want to work and grow with awesome people.
I graduated from Dowling College with a B.B.A in Management and Leadership. Recently I was working full-time at Binder & Binder as an Intake Representative, in a busy call center environment. This position requires me to help potential clients fill out all the necessary paperwork in filling for disability, prepare the case file for later use, and take part in other office duties as needed. Since then I left there to work for a Pool & Spa Service company where I am a Manager and in charge of all clerical duties, website management, social media networks, and dispatching technicians. My work experience while attending college full-time includes working for a major food store and local restaurants. I am an extremely hard-working individual, known for my friendly personality and effective communication skills. I have a knack for coordinating, organizing and producing. I utilize a highly developed sense of timing and follow through with attention to detail to guarantee my success.
I have 8+ years of experience in International Sales & marketing and Customer Services. I have worked and managed campaigns like Banking, Collections, Lead Generation, Market research, Data Entry and Customer services. I have also completed my SIX Sigma green belt project. which has helped me to plan and execute any process with accuracy.
Over the last 3 years, I have managed a wide range of Online Stores. I am working with the highly known company TA(Total Assist) and also managed many Trade-me Stores. My core competency lies in complete end management of a new Store development project, and I am seeking opportunities to build new Stores from the ground up for you or your business.
I wish to be considered an applicant for the stated position. My long term experience in the service industry has trained me to meet and exceed customersÂ expectations with service that sells. I have worked with and assisted numerous personalities of various nationalities and was entitled top customer service representative over three consecutive periods as well as team lead/supervisor at previous places of employment. My experiences in the field have taught me the art of working under pressure while maintaining the necessary pleasant countenance to provide excellent customer service. I have received formal training in customer service but I would be delighted to be further molded in this area. In today's competitive customer service oriented society, timely, friendly and proactive service is critical to the growth and reputation of any business. I understand this and will deliver.
Energetic, dependable, and solutions-oriented Sales Associate with expertise in building long-term relationships with customers to win repeat business. Demonstrated skill in increasing sales, planning promotions, and performing inventory control. Possess a track record of maximizing efficiency through automation. Strong decision-making, leadership, and marketing skills.
Over the course of the past 10 yrs, I've had the opportunity to work in positions that required me to perform a wide variety of different jobs & skill-sets. I am also a licensed professional figure skating coach & enjoy teaching skating lessons regularly to both children & adults. You'll find me to be positive, upbeat, reliable & flexible. I take pride in my work & in the consistent quality of my performance, no matter what the task may be, giving any task I'm presented with, 'my all'.Â Â I am professional, while maintaining a high regard for integrity at all times.Â Â I genuinely care about the success & progress of my employer(s) & am looking for a fulfilling & rewarding position where I can offer my services & can grow with, long-term.Â I'm not simply looking for "just a paycheck", but an opportunity to dedicate myself to making a difference in the positive growth of a company & excelling in the role of the position I take on.