With 9 years of experience in Customer Service and Administrative Assistance, I can guarantee excellent results. I have impeccable English grammar both in speaking and writing. I am experienced in handling inbound calls, chat support and email marketing from different US and Australian based companies of different fields such as telecommunications, financial institutions and retail companies. I can determine customerÂs needs through enhanced probing techniques, then promotes and recommends products and services based on interests to establish long-term customer value. I had extensive training on several tools such as CRM, Citrix, ZOHO, Google, Zendesk, different internet browsers and MS Office to name a few.
I am Joyce Ann Reyes, a Business Administration graduate from the University of San Carlos, Cebu City. I have ten (6) years experience working in customer service industry. I excel in handling large volume of inquiries and helping with issue resolution in a polite and courteous manner. My recent work experience was with Kinetic Securities, where I helped set up its social networking portals like Facebook, Twitter, and Youtube, and updated web and blog posts like Wordpress and Blogger on a regular basis. I am self-motivated; I take initiative and can work with very little supervision. I have a good learning curve and am tech-savvy. I have also handled a support team where I managed VIP accounts, oversee each members' tasks, accomplishments and concerns. I did a lot of website testing, communicated with clients and coordinated issues between clients and programmers.
I am an avid customer service agent with experience in phone, email and IM. I am fluent in English, and speak with a neutral British English tone. My past experience includes operating as a team leader in customer service for several global financial companies. Including underwriting for credit cards and fraud detection.
Excellent communication skills, both written and oral. Motivated, quick learner, with an aptitude for diffusing difficult situations. Proficiency in computer related tasks, customer service, and some technical support.
I have several years of experience working in Customer Service both in person and via email. I stand by the phrase "the customer is always right," even when they aren't and I treat everyone I come into contact with with respect. I worked in grocery and retail for 3 years and am currently working as a social media virtual assistant, customer service, and technical support - all online. I have excellent Microsoft Word skills and am familiar with interior book design and layout - both print and eBooks. I am willing to learn new things and am flexible in my hours. My price range varies depending on the job - but I am flexible in this area as well. I am mostly interested in job opportunities pertaining to social media, customer service via email, and organization, etc. I have little experience being a virtual assistant, however, I learn quickly and am a dedicated worker.
Aiming to provide good quality work performance and establish my own niche in an Organization I am connected with. I am highly skilled in Customer Service and Sales. I've consistently met and exceeded corporate goals while also motivating agents to improve team performance. I learned how to manage a high-volume workload within a deadline-driven environment.
More than 15-years of experience providing Administrative, Customer Service, Data Entry and Receptionist support in various diverse working environments. Skilled in MS Excel, MS Word and AS400 applications. Personal Qualities: Enjoy building, nurturing and maintaining relationships with clients and customers to ensure customer satisfaction. Gained experience working as a contractor with the following companies. Cleveland Municipal School District, Administrative and Purchasing Assistant. Eaton Corporation, Data Entry Processor and Receptionist. GE Transportation Systems, Administrative and Purchasing Assistant Tony Willis Appraisal Company, Administrative and Data Entry Assistant KeyCorp, Data Entry Operator
an expert in customer service with over 2 years of working in the call center industry handling US and Australian account supporting consumer and small business customers.recent experience of a sales account for one of the top telecom companies in Australia, selling home phone, broadband, ipad and tablet. areas of expertise include: multitasking, ability to learn things quickly, good communication, problem solving, and most importantly, professionalism.
Minimum Hourly Rate - $3.50 Comes with almost 6 years of experience working in a back office American setting organization. I am currently looking for a working position that I can do at home where I can contribute my years of experience and acquired skills to ensure and exceed customers expectation for superior customer service, high productivity and work efficiency. My specialization includes Post Sales Administration, Retailing of information technology gadgets, computers and their accessories. I also had been on the financial side as a Virtual Banker.
Efficient and effective customer service is what I do. I'm dynamic, highly motivated, has good people skills, patient, hardworking, has passion for continuous learning and can work with minimal supervision. For more than three years, I have been working in a BPO company catering to U.S. tax preparation software. It's Shop and Buy Department with a little technical background. This includes order processing, product inquiry, tracking of orders, website navigation, setting up account, refund, product download and installation. So if you need an excellent customer service representative, I'm the one you're looking for. You may check my portfolio to see some of the awards I received.
I am a reliable individual who strives to be and do her best. I have over 5+ years of customer service, sales, and data entry experience. I have later afternoon and evening availability. I currently work as a full-time customer service specialist for the federal government, which I have held a position there for the past 10 years. I am looking for a secondary place of employment, and possible career. It's more so of the convenience I have extra income in the comfort of my own home. I hope that my skills and experience is something that you are in search of, and I hope to hear from you soon! I would like to thank you in advance for even considering me for the opportunity that you are currently looking to fill.
Years of combined working experience in sales, marketing and customer service Â Highly effective in promoting a positive, productive environment Â With the ability to remain calm and work well under demanding conditions.
If you desire guaranteed accurate results, please consider Nedonna Brown for your projects. I have a vast background in marketing, product presentation, customer service/support, telecommunications, and sales. I was chosen out of dozens to lead a team of consultants/representatives for the remote pilot study of the Chicago Dept of Revenue's Water Management division. I successfully complete the contract in its entirety with rave reviews and gratitude from the Assistant Director and Assistant Commission of Water Management for my outstanding work. I specialize in quality customer service (contact center, general office, and clerical support), marketing (research, product promotion, branding, guerilla marketing, spokesperson and merchandising) and consulting. Overall, I specialize in servicing my clients and their clients to the maximum ability.
I have been with Customer Service for more than 10 years now and I believe I have successfully demonstrated my ability, commitment and enthusiasm for this kind of job. I now feel ready and able to move on to a more responsible and challenging role at the comfort of my home.
I have more than 10 years experience in the call center industry. I have done outbound telemarketing, sales calls, appointment setting and inbound customer service calls for various companies in the US and a company in Australia both in the call center setting and home based. I have excellent English grammar skills both spoken and written. My goal is to be better in what I do every chance I get. They say people who enjoy what they do always do a better job and that's been my motto.
For the last 3 years, I've worked as a Customer Service Officer for IBM Daksh and Citibank. Used 100% English language as a way of communicating to customers. I am very much computer-savvy since I graduated with a degree in Computer Science and Information Technology. Data entry jobs are easy for me. I am a very fast learner and a good team player. I always get the job done ahead of time and I always exceed my client's expectations. I love being productive and spending my free time helping those who need my assistance.
In my every day job I am an experienced customer service specialist answering emails from customers in English and Dutch. I have translated emails, webcontent and letters; I am fast and accurate and data-entry is something I do almost every day. As a customer service specialist I have over 5 years of experience and I can handle all kinds of customer service, clients and tasks. I can work in a team or selfsufficient and I am very flexible regarding the hours. I can help raise the customer satisfaction of a business by providing high quality customer service. For the last two years I have also provided translation, proofreading and writing services.I have translated e-books, webcontent, letters, blogs etc.; mostly from English to Dutch, but also from Dutch to English. I am a native Dutch speaker and fluent in English. I always deliver high quality work with proper attention for details.
11 years Experience working with the Better Business Bureau working with businesses and consumers in over 3000 different industries. Excellent in Customer Service, Conflict Resolution and Complaint issues. Excel in review of customer service data seeking patterns and improvement plan.
I am looking forward to the opportunity to utilize my skills and experience, while satisfing the needs of my clients. I have good accuracy, attention to detail, and consider my services at a reasonable price while delivering quality of the highest standards. With excellent communication skills, customer service experience, patience, and dedication to work, I am confident my clients and I will enjoy long-lasting and mutually benefitial relations.
I have never met a stranger, in fact you could say my favorite "past time" is talking. I have always lived the way I was taught: the customer ALWAYS comes first. If not for the customer, I would not have employment and I will do whatever it takes to make sure the customer will come back and refer others to me because they were completely satisfied. With over 30 years in the Customer Service/Support department, I can assure your company a thorough and very satisfied experience!
Qualified Customer Service and Support Representaive with ten plus years of experience. My customer service experiences include working in the Telecommunications industry along with data support, FEMA IA Specialist. Telemarketing with various fortune 500 companies, document research and data entry trainer. Retail Sales.
QUALIFICATIONS PROFILE Â Good communication skills and Â IELTS passer ( INTERNATIONAL ENGLISH LANGUAGE TESTING SYSTEM BAND SCORE 7.0) Â Computer literate (Microsoft Office and Internet). TYPING SPEED 35WPM Experience in excellent customer service
Over the last few years, I've been polishing my verbal and written english, I've been in the call center industry and worked for Palm as a technical support representative for the Palm Pre and a Customer Service Associate for eBay US and Canada. I am looking for opportunities where I can extend my help by using my skills in the English language. I have some experience in Photoshop, video editing; HTML, PHP and SQL programming, but I'm still sharpening my skills.
I have been a stay at home mom for the last 6 years and am looking to get back into the work force. I have 6+ years experience in customer service and LOVE to work with people whether on the phone, online or in person.
Experience Customers Service and Collections Representative with a can do attitude!
More than 8 years of Experience in: Customer Service, Admin Support, Virtual Assistance, Web Content Manager, Communication Specialist, Quality Manager, Training, Human Resources Manager, Telemarketing, Teleselling and much more.
I have a very good and pleasing personality that makes me very effective in giving customer service and assistance. I have adeptness in MS Office Applications. My Technical know-how knowledge is Average. Fluent in English Language. Dynamic Team Player, Hardworking, Proactive and has High sense of motivation and responsible.
I am a UK based Customer Service professional with experience in working with UK and International market leaders. I am project management trained and have experience of remote site staff management. Highly motivated and flexible; I have considerable experience in both retail and contact centres. I have a highly versatile approach and a positive, professional and enthusiastic attitude.
English customer service expert with 5 years experience in the call center industry. Worked as Quality Evaluator for both phone and chat support, Conference Facilitator, Quality trainer, transcriber for escalated calls, customer service representative for both chat and phone platforms.
A graduate of Bachelor of Science in Computer Science. Good command in English communication both oral & written. Able to learn quickly, demonstrate flexibility and persistence. Dependable, analytically and hardworking; Can work well both independently and as a team. Well experienced in customer service, Chat support and Data Entry. Knowledge in MS Office and other computer application. Willing to work full time or part time.
Hello, my name is Lissette M and I have recently started the work-at-home adventure. I am a professional, highly motivated and driven individual with extensive customer service skills. Over 13 years of experience in the Banking Industry. Bilingual (English-Spanish).
Having worked for several organizations for the past 8 years, I have gained experience in Data entry(60WPM), article writing, copy writing, content writing, Customer Service, Sales, Marketing, Collections, Billing, Written Communication, Recoveries, Retention, Quality Assurance, Inbound operations, Forex trading, binary trading and Out bound operations. I am hardworking, technically astute and working well both independently and within a team. I believe that I can work in any field to manage the work site efficiently, meeting all challenges with good communication skills both verbal and written in English. I have the ability to handle people with great care to control any situation and to achieve the goal.
I have years of experience in Customer Service with a track record in marketing for that business and working well with other employees. I have worked full-time for two companies in the past 8 years, leading to managing an office to managing a crew and am now focused in on customer service and tracking the quality assessments of our store on a weekly basis. If you want your business ran efficiently with an upbeat attitude behind it as well as your customers happy and fully satisfied that they have done business with you then you should hire me.
My name is John Michael de Guzman from the Philippines, a graduate of Mechanical Engineering, with 3-year overall call center experience on customer service and technical support. I am very interested in applying on our job post involving these skills. Working in a call center has developed my communication skills as well as working effectively within a team Also, we have to meet certain goals in order for the team to keep up with the company's requirements and at the same time enjoying the time with colleagues. This is my first time to work at home, thus I do not have any portifolio or projects that can be checked as of the moment. There is always a first time for everything as they say, and I can assure you that I learn very fast and my work experience should be related to what you are looking for
I have great working experience as a Photoshop Expert,Administrative Assistant and Customer Service throughout my career. I will benefit you and your company if hired by you. I have exceptional skills in the areas of DESIGN & MULTIMEDIA >Logo Design, >Banner Design, >Photo Retouching, >Graphic Design >Photo manipulation. WEB RESEARCH & DATA ENTRY >Data Entry, >Web Research, >Lead Generation. >Extracting email address & other related contact information. >Specialized of MS Excel/Word, Google Docs, Google Spreadsheet, Google Document and other related applications. CUSTOMER SERVICE >Customer Service & Support >Phone Support >E-mail Handling I can deliver projects on time and to a high standard.I am ready to be hired by you right now. Availability 6-7 hours per day (40-50 Hours Per Week) Many thanks for your kind concentration
I worked with various and finest BPO companies in the Philippines since 2005. I am looking for the situation where i can use my competence into a firm where I can shine most. I am highly experienced when it comes to showcasing successful customer service satisfaction which leads to profitable results. With my years of experience in the call center industry, I've completely gained knowledge and skill in almost all types of customer relation issues ranging from internet technical support, network security concerns, internet navigation, computer related problems, email issues, customer service, consultative selling, billing inquiries, and all product/service related concerns. I am looking forward to render my humble service. Thank you for viewing my profile.
I have 5+ years of Customer Service / Technical Support experience in a Call Center environment. Being part of the BPO industry in the Philippines, I have been armed with skills in communicating with different types of customers through phone, mostly to help with their technical concern. I am knowledgeable with the internet and other networking technologies. I am professional in all manner.
You're looking for someone to help make your life easier and I can provide remarkably integrated business administration, management, communication, and customer service. . . Business Assistant -- MS Office,QuickBooks and other financial/sales/CMS programs for payment processing and account reconciliation, general graphics applications; scheduling appointments, handling difficult situations; communications: publications, reports and presentations; and development of design, instructional & process specs. Customer Service and Coordination -- demonstrated success working with a variety of people, departments, and groups in a timely and productive manner where key business activities are adjusted and interlinked to achieve organizational goals. Data Management Support -- inventory, sourcing, vendor management, trend analysis, gap analysis, purchasing bids, production specifications, collaboration for design and marketing, and order fulfillment/eCommerce.
I have an extensive background in customer service and data entry. Being quick and efficient was always part of my job while also providing great service. I would like to share my knowledge with a superior company in hopes of gaining some more experience.
11 years of quality experience with Telecommunications, Banking and eCommerce industry with mentioned skills: - Customer Services Operations - Process Training - Process Audits - Complaint Management - Business Excellence - Business Development - HR & Administration Operations - Vendor Management
I have 5 years experience in a BPO and Call Center Industry requiring job descriptions like Customer Service Skills, Technical Support, Email & Chat Support, Data entry, Administrative Support, Web Research & Microsoft Office related task. My objective is to provide 100% accurate service to my client giving them full satisfaction. I always respect the deadline, so my aim is to deliver a good job in less estimated time. I am hardworking, honest, a fast learner, has strong work discipline and is very dedicated to my job. I possess exceptional communication skills and a very organized person with high attention to details and quality output.
I am able to provide an excellent customer service to your clients; As well I am an organized person so I am very good in time management; I love to help others and I am very open to learn from others and share my knowledge and experience with my team mates. i can work in 3 languages french, spanish and english.
I believe in a strong work ethic. I give 100% of myself in what ever project that I take on. I am a self-starter and a self-motivated individual. I am a career oriented individual who takes pride in producing quality products and/or customer service to customers. I have over 12 years in Customer Service and over 7 years in Data Entry work. I have over 10 years experience on the telephone and have taken inbound calls as well as made outbound calls to prospective clients and/or customers. I have worked in fast paced environments and enjoy working with the general public yet I am also able to work alone when the project calls for it, therefore I have become accustomed to adapting to changes if needed.
Over the last 9 years, I have worked as a Customer Service Representative in different fields including Australian and US based call center. My comprehension as well as writing and data entry skills were polished. I enjoy working in the field I am good at and I am willing to learn. Given a chance, I will exceed your expectations.
I am a well educated and vibrant individual who as experience in customer service, email, sales, general office skills and it would be a great opportunity to be hired in any of those areas. I also am skilled in telephone handling and call center services as i served three years doing customer service for an online company called Amazon.com. I am always eager and willing to try out new options and opportunities as well as i am always focused on getting all my task accomplished within the given time period.
I worked as a Customer Representative for Telstra- Australia for almost 2 years. And I am one of the top agents of the company. I have very good communication and computer skills. I am an expert in multi tasking and very professional in every job that has been offered to me. I am receiving very good feedback from our Australian customers about my customer service and about how fluent and how clear I speak English. I am an IELTS (Academic) passer with OBS of 7.5 and a band score of 8 in speaking.
I am an experienced customer service individual, and my goal is to provide excellent service to clients. I have been in this industry since 2008. I am totally dedicated to my job and I always make sure that all the task will be done as soon as possible.
With my extensive knowledge, experience and proven track record in B2B, Appointment Setting and Customer service, you are assured to receive exemplary outputs. Your expectations will be met in a fair priced high quality work!
An expert in the field of customer service. Had been doing customer service projects for 6+ years and have more than 2 years of freelance/home base job experience for different companies in US and UK.
A professional individual who is able to assist individuals and/or businesses of all sizes with a wide range of administrative projects. I carry 10 years experience in Customer Service, Administration and Data Management from various roles. A native English speaker with the highest level of English language & grammar, both written and spoken, with a typing speed of 75WPM. Always paying great attention to detail in all projects given, I can provide high volumes of work to only the highest quality. With experience in many CRM platforms, Telecommunication systems & Email Management programs, I also learn new business procedures and systems quickly and can then deliver quality results with minimal supervision. Just as importantly, I am not afraid to ask for assistance if required. I work well within a team but just as efficiently alone all from my quiet, professional Home Office. With excellent Computer, Communication and Administrative skills, I will not let you down.
After I graduated college I worked as a Pastry Chef for two years and then decided to work abroad particularly in Dubai.I started to work there as a pastry chef and got promoted as a supervisor in a coffee bake shop. Now I've been working in a call center company for five years. What i do basically is to handle customers complaints, analyze customer feed backs and developed new technique to ensure customer retention,perform customer negotiations and reach a fair conclusion for both business and customer perspective,perform admin task like managing the call que to ensure service level is at goal, evaluating calls and providing feedback, discuss and coached new process and updates to other customer representatives. I wont tell I am the only one whom you should hire. But I have years of experience in this field and that makes me unique. And my knowledge and effort plus your support could make a huge profit to your organization".
My name is Stephanie K. I am a college graduate with a bachelor of arts degree. With experience in education, telemarketing, and customer service, I can bring multifaceted skills to any company. I'm a fast learner and take pride in helping others and in doing my best work.
Minimum Hourly Rate: Negotiable I'm a graduate with around 9 years of work experience in customer service, internet/online research, data mining & research, data entry/verification, admin support work, transcription, and recruiting fields. Communicate with customers, research and review policies and communicate effective solutions. ? To deliver timely, accurate and professional customer service to all customers. ? Handling and resolving customer queries/complaints effectively. ? Respond promptly to customer inquiries ? Follow up on customer inquires not immediately resolved ? Validate the given data by doing research through various sources available online. ? Verify the correct details of the data. ? Enter the data to the database. ? Check for errors and correct them before submitting the final data into the company?s online portal. ? Can do data entry/data verification work with very good typing speed and accuracy.
One word that describes me is ambitious! I graduated college in 2008 with a BBA in management. My customer service background starts at the age of 16 and continues until this day. I have 6 years experience working in a fast paced call center environment. This experience taught me composure during periods of high volume activity. I also have 6 years administrative/clerical experience as well as 7 years experience working with computers in a professional environment. This means I was able to utilize programs such as Microsoft word, power point, excel, outlook, and internet explorer on almost a daily basis. I love interacting with people and I enjoy resolving customer issues so if providing excellent service is a part of your company's mission and vision, then I feel I would be an excellent fit for your company! I?m a very fast learner. I've learned that customers want pretty much the same thing across almost any industry and that's great service! My resume is available in the portfolio.
Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: ? Virtual / Personal Assistant ? Customer Service ? Live Chat Support ? Admin Assitant ? Email Management ? CRM Softwares ? Wordpress Management ? Web Research and Data Entry ? Wordpress Management ? Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
Hello thanks for getting to know me. I have extensive experience with all types of assisting, general office work, researching, telemarketing, phone skills, help desk, data entry, customer service, email, proficient computer skills, and cold calling. I have worked for the SSA and insurance companies obtaining medical records, customer service, scheduling, and personal assisting. I am reliable and dependable and always put my best foot forward. I am always eager to learn what I don't know and have excellent communication skills. I have worked directly with clients and solo from home unsupervised for 6 years. I also have help desk experience answering support tickets. I'm very self motivated. Catch on quickly. I don't need supervision to complete tasks properly and in a timely manor. I have great customer service skills and effectively answer questions. I have great problem solving skills. Able to maintain account information and efficient resolutions.
Have your company grow with a Web-Savvy, Customer Service and Social Media Specialist! With over 2 years of experience in Customer Service, three years of business ownership, I know how to work together with you to bring your visions to life. I know how to combine my knowledge of proper Customer Service with promotions on Social Media websites that will get your company the recognition it deserves. If you want to expand your reach online via Facebook, Twitter, or Instagram, I'm the worker you need. I love being creative and working together to truly help any business grow in an effective and timely manner.
I have more than five years of experience working in the BPO/Call Center Industry. I have worked as a CSR, TSR, Fraud Analyst (for a bank) and an SME (Subject-matter expert/supervisor). I am very much familiar with admin work. I was also a part of an email response team for almost a year and my current typing speed is 47 WPM. I am a single mom of two which will make me work hard on whatever task I will be assigned to. I will make sure to get the job done right away, the right way, to make sure I can get paid to support my kids.
I have 6 years extensive experience in this field. Due to my enthusiasm and commitment in customer services career, I have the ability to become a central member of your team. EXECUTIVE SUMMARY ? Strong Interpersonal communication skills. ? Problem analysis and problem solving. ? Organizational skills and customer service orientation. ? Adaptability and ability to work under pressure. RESUME SUMMARY Latest Position Customer Service Representative Years(s) of Work Experience 6 years
Over the last 5 years, I have developed a great knowledge of customer service. I have done a lot of data entry and research for clients. I am good at Google docs specially spreadsheet and doing research for them. I am seeking opportunities to try new projects to learn new skill and to further enhance my knowledge. I am fast learner, hardworking, very reliable and willing to be trained. I was a customer service representative before wherein in we handle inbound calls for financial account.
Dear Sir/Madam, Thank you for viewing my profile! I offer the following services: * Translation (Dutch - English, English - Dutch) * Data Entry (English, Dutch) * Data Research (English, Dutch) * Customer Support (English, Dutch) * Customer Service (English, Dutch) I have extensive experience with data entry/research, and customer service/support in real life and remotely (See my C.V. for actual experience). I have worked with a renown worldwide organization regarding data research/entry and analyzing. In addition I have experience offering customer support via e-mail for an European company. About me: I studied as a professional pilot at CAE Oxford Aviation Academy. Furthermore I'm energetic and I have a passion for technology, Aviation, Development and Wildlife. I'm a dedicated and trustworthy person who likes to with deadlines. Under pressure I perform the best and quickly, but I never compromise the quality of the work delivered.
Equipped with several years of work experience on quality customer service in the BPO industry and nursing care in both clinic & hospital settings, I am a dynamic, reliable, goal-oriented person with diversified skills in customer service, admin support, internet research, word processing and data entry. Able to multi-task and still produce desirable results in the allotted time. Recognized for being adaptable to change and able to work both independently and as part of a team. I can and will deliver quality results. How about we discuss what I can do to make your project a success? Get in touch with me today!
Virtual assistance, I provide excellent customer sevice, in a professional and timely manner. I have the discipline and organization it takes to complete tasks from a home office. If you decide to engage my services you can be sure to receive accurate, professional work. An example of services offered but not limited to: * Research *Article writing *Data entry *Travel planning *Administration *e-mail handling *Transcription
Hello, Thank you for viewing my profile! "Choose a job you love, and you will never have to work a day in your life." - Confucius As a Contact Center Specialist for almost 4 years, I was highly trained to handle Billing, Sales and Technical Support. I am equipped with a dedicated home office, a desktop computer, a fast and reliable internet connection as well as a working headset. Here is a list of the accounts that I managed throughout my Customer Service career: * T-Mobile * Orange * DirecTV * Telstra * Verizon * Comcast * AT&T I am able to work 50+ hours per week. If you have any questions, feel free to send me a message. Best Regards, Ariane Grace
Time is money and I can save you both. My extensive work history includes nearly 7 years of experience in the field of Data Entry, Web/Internet Research, Customer service, Virtual Assistant, Mortgage IIndu and Stock Market. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 50 wpm at near perfect accuracy, I am a data entry dynamo. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver product as requested by user. Albert Einstein had said "Genius is 1% talent and 99% percent hard work" and he was right. I'm hard working person, with can do attitude.
I am currently working towards an Associates in Book Keeping and Accounting, with plans to continue towards a Bachelors in Business Management. I have 11 years experience with customer service skills in the area of sales and call centers. My experience includes the following: - Multi-Line Phone System - Inbound/Outbound Business and Residential Sales - Call Center for Hard and Soft Infommercials - Data Entry - Accounts Recievable - Accounts Payable - Collections, Long and Short Term Accounts (0-6 months out) - Do Not Solicit Department (DNS) - Cold Calling - Skip Tracing - Appointment Setting
Professional Personal Assistant and Customer Service Agent with international experience; Native in Russian and Romanian with strong command of English; Strong communication skills, quick learner, details oriented, working in a fast paced environment;
I have exceptional troubleshooting skills, strong understanding of Service Level Agreements and its importance in customer/ technical service. In all the companies i have worked for in the past, i have always had to deliver my work on time with high quality and have done so with precision. For the 4.5 years of my work experience, i have always been involved with Phone, Chat and Email Support. I have mostly dealt with managing tickets/ incidents for various technical issues and also possess fast typing and good multitasking skills. I have also been exposed to various pressure situations and thrive working under it. I would love to use all my experience in the project i am employed for and can guarantee good quality of uninterrupted work along with frequent communication throughout the project duration. I would also like to stress that i take employment contracts, terms and conditions seriously and will abide by the terms agreed upon.
Hard work and excellence is what I put in every work I do. I have extensive experience in customer service and admin. Recently I worked as an administrative staff/VA for a Real Estate company in the US and as an online English tutor for Japanese students and professionals. Moreover, I had 4 years of experience providing customer support both over the phone and through email. The said work experiences developed my ability to resolve complex issues and build productive customer connection. This type of work has also prepared me for multitasking, following instructions, and managing high volume workload.
Drive and determination to see clients succeed, Ability to work as part of a team, Excellent customer service skills, Willingness to admit and correct mistakes, Respect for others' intellectual property (no plagiarism or software piracy) and Good organizational skills. These is my strategy on tackling the tasks that will be given me. My various experiences in my recent jobs qualifies me as an excellent Administrative Virtual Assistant, Customer Support Associate, Data Entry Specialist, Data Analayts and Assistant Operations Manager, which best fits me to whatever you are looking for. You should hire me because I possess the requisite competence and skill set necessary for this job. Others may be as qualified or more experienced but I am your best bet as I uphold excellence in all that I do.
Over the past 6 years and 8 months, I worked as a call center representative catering US customers for a major telecommunications company. I was then promoted to Assistant Supervisor and promoted again to a Team Leader or Supervisor. I am new in the home-based industry. So why should you hire me? I am a very reliable person. I worked my way up the ranks because I have a goal and I always make sure that I reach the target. My entire work experience helped me acquire the skills and characteristics to become an excellent employee - one who can work with less supervision, highly motivated and dedicated, very organized and can work under pressure. I am also loyal and a great team player. I am looking for a full-time home-based job so if given the opportunity, I will definitely not waste it. I am very confident that I can provide you the service you are seeking.
I studied Bachelor of Science in Physical Therapy but I already have established myself in the career path of administrative and customer support as well as in lead generation. My long term experience in the customer service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I am now looking for freelance work opportunities where I can apply my skills and abilities. I have few oDesk job experiences; feel free to check it if you wish: https://www.odesk.com/users/~015920858fcb08633f
"Sheryl does very good work. I know I can depend on her when I hire her to do work for me. She is responsive, pays attention to detail and is willing to work with me when changes are needed." ?Great to work with.. understood tasks very easily and does a great job using common sense. Her English is impeccable. ? These are just some of the reviews I received from the clients whom I have worked with here in Elance. I have over 9 years extensive experience in the combined areas of Quality and Training, Credit and Collections, Customer Service and Outbound Sales in a call center setting. The last position I have held was a supervisory role handling process training of the new hires and performed quality monitoring for the entire Credit Department. I have keen attention to detail and I am very good in time management ensuring excellent results is delivered on or before a deadline. I am also proficient in various MS Office applications. I look forward to working with you!
10+ yrs experience as Administrative Professional in high-tech and university settings. BS in Business and certifications in Research Administration.
Ranked 10th out of 297,226 freelancers in Admin Support and top 60's in sales category. Truly partner on which you can rely trust and faith!
I am an expert Accountant, Data entry assistant, Social Media Manager and Internet Researcher with over 3 years experience. I am easy going, humble, diligent and persistent. Producing a high quality work to the satisfaction of my employer is always my goal. With a Bachelor of Science (Bsc.) in Management Studies (Accounting), I am equipped and ready to perform administrative tasks in a professional manner. I am an expert in Data Entry, Accounting and Transcription. I am detail oriented and perform technical tasks very well. I am always ready and willing to go the extra mile to satisfy my employer.
Third party administrator support with over 20 years of experience handling inbound calls for health and dental insurance claims, provider services, billing, resolving complaints, appeals processing, shipment tracking, pre-certifications, verifications of benefits, policy interpretation, claim payment explanations, dispatching owner operators and preferred agents, negotiate carrier rates, follow thru on accessorial charges, maintain real time data entry of dispatch events into on line system. Tech aspects include Windows 8, high performance AMD A10 quad core accelerated processor, 12GB memory, 2TB(2000GB) hard drive, Brother MFC-9330CDW printer, 3 27" Acer monitors with vertical alignment, Firewall functions. Phone line is traditional telephone, no cordless or wireless. USB headset with mute button and noise cancelling microphone. Average 7 calls per hour, average talk time 220 seconds, occupancy rating of 98.9% and exceptional telephone etiquette skills(listening and communicating).
More than 10 years experienced in international trade as: Consulting services, sales and Customer Service: International transports, air and ocean shipments, rail, truck and complementary services.
Customer Support Skills and Experience: Â Customer conflict resolution Â Customer Escalation Management Â Ticket handling and Issue tracking Â Technical and Software Troubleshooting Â Virtual environment management Management Skills and Experience: Â Change management skills Â Project management skills Â Leadership skills Â Call Center Management Â Experience leading a team of 100 staff. Â Technical Skills and Experience:
Specialties: - Customer Service Execution - Satisfaction Tracking - Customer Advocacy - Development & Delivery of Training Programs - Team Development & Coaching - Documentation Authoring
I have five years of experience within the Customer Care and Data Analyst Department for top-tier firms (Cisco Systems Inc and eHarmony.com Inc), good communication skills and a great eye for detail. I am a highly energetic, well organized person. I always maintain a gracious and professional manner when communicating with people, including customers and colleagues. At the same time, I am willing to learn new things to get the job done.
More than 3 years work experience as Executive Virtual Assistant, Personal Virtual Assistant and General Virtual Assistant. Intermediate knowledge about SEO, Web Designs/Development, and versed in Sales & Marketing. I specializes in providing administrative-support duties such as market/educational and business web researching, data entry/data collection, clean-up and organization, Wordpress blogs/website management, website content management, direct email marketing, social media marketing & management, email handling, customer service through phone/chat platforms, appointment settings, client/customer coordination, and other miscellaneous tasks such as transcription, word processing, contact list management. Smart and fast-learner, strong independent character, exercising self-initiative, responsible and talented worker. Upholds desirable work ethics and good character values in my service practice.
Hi, I'm a prolific writer with number of projects and reviews to my credit. I excel in writing web content, articles, blog posts and guest posts. With good command over English and have scary habit of meeting tight deadlines. Able to understand the needs of my clients to provide them with excellent results. All work is checked through copyscape before it is forwarded to buyers, to provide them with 100% original work. It would be an honor for me to work for you and please you with writing skills. Regards Wasif Siddiqui
I offer high quality "Virtual Assistant and Data Entry services to individuals and business at a great price with quick turn-around time. With my variety of skills and specialty, I will be able to assist with your daily tasks that will lighten your load. 1) No Client has ever left once associated with my service 2) You are not a client, its partnership 3) 24/7 is the success mantra, no question of time zones Communication: I utilize current technology to provide top-notch communication with clients (Skype, Yahoo Instant Messenger, Google Talk, Email and Phone) My availability is very flexible during the week. I have a fast response to all employer questions and concerns. You can trust on my work. Try my services. You won't be disappointed.
Elance Customer Support agent
I'm a new freelancer that offers over 12 years of face to face and over the phone customer service experience, as well as 4+ years of Assistant Manager experience in a fast paced call center environment. I have experience in the following: - Managing Teams / Agents - Effective Agent Scheduling - Setting & Monitoring KPI's - Organizational Skills - Excellent written and verbal communication skills - Document Creation (Policies, Procedures, Spreadsheets) - Salesforce - Microsoft Excel - Microsoft Word - Microsoft Outlook - Google Docs., calendars and email - Spreadsheets - Mail-merge - Data Entry - Email Templates / Responses / Support - Online Chat Support I'm a dedicated, fast learner that is detail oriented and goal driven.
With 9 years of experience, I provide an array of business services, superior quality work ethics, exceptional customer service and above average ability to work independently with little direction. Detail oriented, highly organized and able to work with multiple levels of tasks and meet strict deadlines. My job is to make your life easier by integrating reasoning skills and critical thinking to provide you with the best possible service experience for all projects, big and small. Dependable, professional, resourceful, creative, organized, very detail oriented, critical thinker and super friendly.
Professional and friendly, I have worked in the customer service industry for over 7 years. I'm always doing my best to make sure that the customer always walks away with a positive experience.
I have experience working at a call center for over 5 years as a telemarketer, in bound customer service representative and as an appointment setter. I also have undergone Accent neutralization Training and speaks with no hard accents. Having been in customer service for a long time, I make sure that customers are well taken cared of and getting the most value for their money before I let them off the line. I have a good ear for detail and excellent listening skills which is very important in this remote set up.
Don't just work hard, work smart.
I am your ideal girl Friday. No job is too big or too small for me. You name it, I can and will do it - from web research, data entry, database building, and audio/video transcription to customer support, grammar cleanup, writing and proofreading. With a Masters degree in Mass Communication and Bachelors degree in English, and an array of work experience in various fields, I can bring in a lot to any project that I do for you. Client satisfaction, and building long term relationships with said clients, is my top priority, and my whole attitude and approach toward work is based on achieving this.
Quick Learner & Hard Worker with full attention to details. My main objective is to provide services to the best of my abilities that meets the employers requirements. I am looking to put my career knowledge and experience of over 6 years working in as Customer Service Executive to good use. I am aiming to enhance my knowledge and skills through continuous work and communication with the client. I have a full home office set up.
Experienced Customer Care Agent with direct customer contact background followed by 5 years experience in Technical Customer Support on various Positions (Website Support, Smartphones Technical Support, Account Management Support, Mail Management, currently Customer Service Representative position)
Bachelor degree holder with 7 years work experience in Human Resource Managent and Customer Service. I value client satisfaction so I never stop until I get my client satisfied. My policy is to accomplish assigned jobs on time. I work hard but I work with fun because happiness is also a part of quality work.
Completely focused on clientÂs needs, my mission is to provide the most efficient, rapid and satisfactory attention to any individual who requires my services. Years of experience, passion, dynamism, proactivity, responsibility and punctuality, features that complement each other to provide the highest level of customer service that your company requires.
+2 years experience in virtual assistance, customer services and general admin and projects. Experienced with online marketing and relevant tools. 200 hours with Zendesk 15 years of experience in customer service IT related German native, fluent in English and basic French. User Support on-site, by phone and by remote support software. Project management. Friendly and polite towards customers and team. Professional with various software. Excellent Teamplayer, carefull to details and hard working.
Over 20 years in customer service dedicated to helping customers and clients.
This experienced auto loan specialist would be perfect as your virtual assistant! I worked for 7 years in the bankruptcy department at a large auto loan company and would love to use my skills and experience to help your company succeed. I have knowledge and experience with Microsoft Office, customer service, Bankruptcy courts, and understand the importance of meeting deadlines. I always work with a sense of urgency, and do well with large volumes of phone calls/emails. I type at an average of 80 wpm.
Customer Service Professional and Individual Tax Preparer seeking a position telecommuting as a Virtual Assistant, data entry specialist, or in/outbound customer service rep. I am available to give 40 hrs per week to a new project and willing to take on a long term assignment . I have 2 years of virtual assistant experience and have worked as a customer service rep for a loan modification company, a personal office assistant, and have done information gathering for Loyal 9 marketing. I have a home office which is quiet and the following equipment: phone, printer/copy/scanner , laptop, wi-fi internet connection.
i can provide you with experience in customer service in a very professional, accurate and efficient manner. 75 WPM and 100% accuracy on all work.