I have 10 years for experience in giving excellent customer service, specially to clients from Australia, UK & US. Have knowledge in Excel, Word for reports & maintain database.
I have world class customer service skills having been a manager for KLM Airlines and looked after very rich, influential and famous customers. I have a BA(hons) degree in business. My ability to communicate on all levels is an attribute I pride myself on. I have excellent telephone skills and my accent is English with no regional accent.
I have worked for a number of international companies providing customer service. I am set up to provide customer services remotely.
I have experience working in customer service. Extensive work with sales over the phone and through email. I also have experience with sales in person. I have experience in CC processing, auditing, cash registers, etc. I have experience working on all different types of systems including windows, mac, safari, internet explorer, google chrome, word processing, power point, excel, etc.
I am a customer service representative. I speak and write good English. I am diligent, responsible and independent. I am hard-working and trustworthy. I am trainable and open to feedback. I can work with minimal supervision and can get along with others easily.
I can do data entry efficiently. and I have major customer service skills and also email writing abilities.
I've been working with data entry and customer service for 5 years. I am responsable and hard working person. The work is done with great professionalism and on time. I hope you will consider me for this job. Skill data entry, Microsoft word, Microsoft excel and Customer Service.Thanks.
Â Overall 9 years of experience in Customer Services of Banking & Financial Products for US Customers. Â Also Supported for US Health Care industry for 2 years. Â Efficient, hardworking and goal-oriented Â Commitment to Co-operative Team Work Â Takes pride in doing good job and achieving good results. Â Been efficient in handling US Mortgage End to End process and also certified as a Loan officer. Â Also supported for US Medical insurance claims. Â Received several appreciations for excellent performance in all assignments. Â Also got hands on experience working on Excel.
I am Ma. Alodia Benlayo. You may call me Dia for short. I am currently an entrepreneur running a small business at home. I have almost 10 years of professional experience working in Customer Service Oriented companies. But in the past of 8 years, I focused my career with Recruitment. My last position held was Assistant Manager for IT recruitment and my responsibilities were to monitor the day to day performance of the team, meet the clients and get their requirements. Screening and hiring were part of my job too.
Most of my professional background has revolved in some way around food, however the bulk of my actual work has involved customer service and project management. Currently I am working toward expanding my tech knowledge and skills, starting with web development languages like HTML and CSS. I am highly self-motivated and continually on a quest to improve myself and the products of my labor. I thrive on challenges and constructive feedback. I like to work smart, stay organized, and see things through to bitty details.
I am customer service expert. Currently i am working as a team leader for number one insurance company in India.
I am looking for a work which will enable me to competently and efficiently utilize my skills that will foster continuous professional and personal growth. I earned a bachelor's degree in nursing. I trained in a hospital for several months but decided to take a shift in career and enter the Business Process Outsourcing (BPO) industry. I worked for 1 and a half year in a call center until i decided to resign and become a part-time online English language tutor for Japanese. I have been a tutor for almost half a year now and I am hoping to work as a contractor for several employers.
Quality focused data entry clerk with over 20 years experience in customer related service. Excellent communicator with a mature and responsible attitude.
I am motivated when challenge with customer support situation. Possible solution and customer service skill provided for the customer.
I am seeking to work in an environment for productive work where I can grow and gain more knowledge. I have 15yrs of Call Center Experiance as basic tech support for cell phones & internet issues. I'm a responsible hard-worker and a fast learner. Im available 45hrs 5days a week....
I want to be able to secure a position in an interesting field which will challenge my abilities allowing me to fully utilize my communication, organizational, and problem solving skills.
I have a background that consists of over 12 years of customer service experience. In this capacity I was articulate in my communication and grammar skills. I have hands on and call center experience.
I have over 21 years experience in Sales and Customer service in the airline, cosmetics, hotel, real estate and entertainment industries. I have excellent written, verbal, communication and computer skills. I am proficient at Microsoft Office, Word, Excel and Powerpoint. I am very organized and easily able to manage tasks in order of priority. I have a keen ability to earn customers trust by providing calm and professional customer service skills. I am also very creative and able to analyze work processes and develop means to an efficient end to improve work processes. I have many strong attibutes that have awarded me customer service awards and recognition by previous employers.
Experienced Data Encoder, Customer Service, Tutorial Service, Research work
Customer service professional with extensive experience comprising healthcare, travel and hospitality, and retail brick and mortar. Data entry skills are currently 65 wpm with 99% accuracy. All assignments with be completed within the specified time and with the utmost attention to detail.
Hello! My name is Arianna and I am currently working towards furthering my education. I have over six years of customer service, administrative, and data entry experience. I am very familiar with the Microsoft Office suit, business email composition, and report writing. Over the span of my career I have enjoyed being in an office setting as well as telecommuting, however I am currently looking to telecommute more often.
I've experienced being a customer service representative, receiving incoming calls and making outgoing calls if necessary to follow up with the customers, at the same time been a mentor who assist new hires on product knowledge.
I completed college coursework in Computer Information Systems with a minor in Accounting. My home office is set up and fully equipped. I have experience in data entry, word processing),video tagging, and call center customer service.
Experienced user on a wide range of platforms for and about people from all walks of life, customer service experience in providing IT support in 4 and 5 stars customer service environments. Professional and experienced.
I have experience in Customer Service, Retail work as well as General and Medical Office work.
I have been in various positions in sales and customer service for over 20 years and expect nothing but the best in my performance to employers. Dedication, loyalty and a wealth of knowledge is what I bring to the table for any employer.
Customer service, goal-oriented conflict resolution specialist with years of administrative experience. Trained in team building, public speaking and briefing, with quick turn-around and multi-tasking skills. Team player with great people skills.
An enthusiastic, friendly and natural rapport builder who has a positive attitude that is maintained even under intense pressure. I have a passion for delivering world-class customer service and really enjoys meeting new people and interacting with members of the public. I committed to continually improving customer service procedures, and have the ability to consistently work at a high level of accuracy and quality. My key strengths lie in my determination and passion to succeed and in my ability to solve a wide variety of customer related problems. Key expertise: - Answering customer questions regarding products. - Asking customers questions in order to build a better understanding of their needs. - Coming up with innovative solutions to customer service problems. - Demonstrated ability to make decisions. - Data entry specialist. - Email marketing. - Internet research.
I am an all rounded professional with over 5 successful years in the freelancing arena. I am dedicated and highly goal oriented. I enjoy working in Customer service, Administration, Data Entry, Research and Project Management, and never gives up the opportunity to learn something new. Are you seeking dedication, dependability and quality? then take a few second too peruse my page. Thanks In Advance
MBA Human Resource Management with 4 years of experience as Senior Officer HR. BBA Finance with 1 Year of customer Service experience in banking sector.
I have a year experience in Customer Service and four months in Sale. Previously, I've work for a US based company and a hotel. I am very friendly with customers. I am seeking opportunities that will help me share my knowledge and skills learned from my previous work, and to further develop my personality and to continue learning other ideas and skills.
I am a experienced content writer, Teacher, Customer Service Executive, Expert in quality analysis, Data processing Engineer.
I'm a dedicated, trustworthy, self-motivated individual who settles for no less than exceptional customer service. I'm very dependable,adaptable, effective,efficient and takes instructions and constructive criticism well. I always strives to give my best in all that I do,it means alot to me to know that my customer's are pleased.
I have over four years experience in providing excellent customer service. I am experienced in live chat handling, inbound and outbound calling as well as emailing and documenting vital information gathered from customers. I possess excellent communication skills both verbal and written. You should hire me because I will leave your customer satisfied and happy and comfortable with using your services.
My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.
I am a talented individual who loves working with customers. I have been a Customer Service Representative for the past ten (10) years. I did several customer services training which helped me in developing skills at listening and responding to customers' need and concerns. I am also able to demonstrate my ability to provide information regarding goods and services. I promise to dedicate my time in completing my task given.
I have been in the customer service business for over 20 years. I love helping people and also enjoy data entry. I am looking to work from home due to my back injuries. I am honest, reliable, fast and dependable.
I have 2 years experience as a customer service representative and I am very computer savvy and comfortable on the phone talking to customers and business clients.
I have over 20 years experience in sales and customer service, most recently for a highly regarded online shop whose reputation was second to none. Originally trained in accountancy and business management, I am aware of the need to bring any project in on time and below budget. As I am currently studying for a medical degree I can be flexible on working patterns, including evenings and weekends. I am only happy when I have exceeded my customers expectations.
Experienced Non-Profit Professional with proven proficiency and extensive knowledge in the organization of various types of events, program logistics, participant and volunteer recruitment, cancer programs, and counseling services, customer service.
My experience is based on uploading products information(Search/Copy/Paste Information, Pictures at Internet) to Ebay,Craiglist,Amazon,... Also., as Customer Service Agent., 've worked for AT&T Company USA. Data Entry Operator for Hermitage Insurance Company.
I have worked as a Customer Service Representative, Email Support Representative and a Technical Support Representative for 2 years. I am hard working and very much willing to provide good quality service.
I have a Bachelor's degree in Graphic Design and an A.A. degree in Business Administration. I am fast, focused and detail oriented. I have experience in Admin, Customer Service, Billing, Web Design, and Graphic Design, airbrushing, and Powerpoint presentations.
Patience is a Virtue that is my motto in life. I believe in this world we have to have Guts, Perseverance, Faith, Positive outlook in life in order for us to achieve success in life and career. I am a person who love to try and willing to learn new things to enhance my knowledge, and to improve my skills. I also believe in taking ownership of whatever task I do, handling my work with both accuracy and pride. I always go the extra mile to ensure that i meet and exceed the expectations of my client.
To be part of a dynamic company where there is room for growth and challenges, which will hone and enhance my skills.
Â Skilled in direct customer service and procedures. Â Professional and reliable with positive leadership attitude. Â Self-motivated, able to take initiative and use sound judgment in day-to day decision making. Â Goal oriented and persuasive. Â Well customer service oriented.
I have over 10 years of progressive customer service experience ranging from catalog sales and call centers to documentation and claims processing.
MY main objective is: to work with all my efficiency, diligence and integrity for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction. Over the last 3 years I have developed a wide range of understanding and handling people with different characters and personality. As a customer service representative, I can say that this job do help me a lot. I've been dealing with good and sometimes irate customers for the last 3 years and yet it help me develop good strategies in problem solving and of course a lot of patience. I am seeking opportunities with the same nature of job that i can work at home.
I have extensive experience in data entry, customer service and in being an administrative assistant.
My background in Customer Support would enable me to be a valuable contribution to your company. I have worked for Alorica Philippines as a Premium Service Technical Support which is considered as Senior Level Specialist.I also worked in Acquire Asia Pacific as Technical Coach (Mini Team Leader) and as well as a Level 2 Senior Technician.I am very detail-oriented and particular with quality of work.I have 3 years working experience in a BPO industry in both inbound and outbound calls and been Assistant Team Leader.I have the ability to enter data into a computer, key in text, and perform other clerical tasks,making spreadsheets and other databases.I am also comfortable of typing with a high volume of information into a database for all day.i want to apply my learning theories into actual business and corporate practices and share my talents and skills to the company I will be working.I feel confident that I have what it takes to hit the ground running and strengthen your organization.
With over 19 years of experience as a professional in the social services field and over 2 yearsÂ experience in a demanding online student customer service environment I have the following qualifications: ÂExcellent customer relation skills stemming from my experience working with a wide variety of people ÂThe ability quickly ascertain situations and resolve issues ÂStrong attention to detail and excellent documentation skills ÂA sense of urgency concerning all facets of customer service
After 6 years in customer service with a focus on retention for DirecTV and 4 years of direct and digital marketing for Sonic Automotive on behalf of Easycare SOS, I have a proven track-record of success in both Customer Service and Marketing and am ready to put these skills to work for you.
I have worked as a customer service gent with sutherland global for dell computers, and for 3G Hutchison Australia. Later I started working as a line producer for advertising films in India and also handled the online marketing of the production company. Passionate about any work undertaken
I am an experienced customer service and data entry for 5 years with experience in handling financial accounts. The rest are my strengths ; Flexible, Focused and determined Experienced browsing particular sites on the internet and extracting / researching data Proficient Typing Skills Proficient in MS Word, Excel and PowerPoint if you hire me i can work asap and will make sure to deliver quality service in every task you will give me.
have a excellent clear speaking voice. I have work in the customer service field both in office (face to face ) and on the phone,. I have worked in marketing research for a number of yrs. inputting data full verbatim, as well as receiving certificate in customer service from NRF in 2008 I am a self staring always looking for new and better ways to help others. looking for a company that I can work and grow with
I am a highly energetic person with over 25 years of customer service and data entry experience. I have handled many customer issues and complaints in an efficient and courteous manner. I have a typing speed of 87 WPM and will be a dedicated addition to your business. I also have I am loyal and dedicated to whatever task I might perform. Accuracy is of the utmost importance in any work and I take it very seriously! I can offer your business my varied experience and dedication and look forward to working with you.
An experienced customer service professional who is a confident communicator across multiple levels and who always put the customers first. I have a long track record of exceeding my customers' expectations and of improving customer relationships. I have an exceptional verbal communication skills that I use effectively to deal with difficult and dissatisfied customers. I always work hard to ensure that customers have a positive experience, and uses feedback to gain a better understanding of what they really want.
i have been working in the BPO industry for 10 years. I have varied experience in customer service ranging from technical, financial and web services. I am proficient in word, excel and powerpoint. I am highly motivated and results driven.
Currently I'm handling inbound US calls, serving Dish Customers both Customer Service and Technical Support. I can work as MS Office tutor Excel and Word, I can help Customer Troubleshoot Desktop any brand and help them resolve issues on their internet problems.
I have extensive customer service experience. I take all aspects of my employment seriously to assure the job is done properly. Customer service is of the utmost importance for any business. Without good customer service it is less likley to keep loyal customers. You need someone like me on your team to get the response you want for your business. Always choose wisely in reference to the voices of your business. I am personable and upbeat. my positivity, energy and smile are noticed via phone.
I am currently a stay at home mom look for some part time work as supplemental income. (past careers in Talent Management and Supervisor of Order processing) I am a commission based executive recruiter for a family member and I need more income to fill in the gaps. I have 15 years combined experience in recruiting, data entry/admin support, order fulfillment, customer service, training, inventory control, and software testing. I have a focused attention to detail, find data entry soothing, and pride myself in providing A+ customer service. I have advanced level expertise in all Microsoft Office products as well as functional expertise in Oracle Inventory and Customer & Order Management modules.
I have an experience of more than 5 yrs with multinational company. I was part of Account Reconciliation team where we worked for GE clients. Preparation of Bank, Cash recons, balance sheet, trial balance, cash forecasting. I was also taking dashboard calls with clients and to explain them the work we have done in a particular month. I was also part of customer service team for 2 yrs in the same company where we used to deal with the customer queries through support central. We used to deal with the T&L clients (Travel and living). I have good typing speed which will help me to complete the work on time also I have handled so many T&L clients so I have knowledge how to deal with the clients or customers with their queries.
Â Flexible and willing to learn new things Â Strong customer service skills Â Excellent interpersonal skills, able to work well with other team players Â Consistently maintain a positive attitude and enjoys helping customers Â Good command of English language and with strong written and verbal skills Â Knowledgeable in Microsoft Word, Excel and PowerPoint. Â Additional Skills in CorelDraw (flyers and brochure designs)
Manager / Customer Service Agent / Inbound Customer Service / Phone Specialist / Business Consultant
I have over 3+ years of experience in the virtual/work from home environment. My experience will also include over 6 years of providing excellent customer service. I come equipped with all of the necessary tools to be successful while servicing our customers. You would never have to worry about holding my hand because I am a very fast learner and I pride myself in being a self starter. My personality has proven to give me excellent feedback from customers.
I am from Montgomery, Alabama. I am currently working towards a Bachelor of Liberal Arts in Communication specializing in Broadcasting from Auburn University at Montgomery. I have worked in retail and customer service positions for over 5 years. I have co-managed a store for 2 1/2 years. I am a dedicated worker that strives to provide high-quality work for a fair price. I am detail-oriented. I can provide you with creative writing, video editing, conflict resolution, data entry and many other ways to get the job you need done exactly the way you want. You should hire me because I will focus solely on your needs until you are satisfied.
I have been working in the BPO industry for almost 10 years now and have gained experiences in the field of Customer Service, Data Entry and Transcription. I also have excellent English communication skills and I can type fast. I commit myself to always make sure that expectations are met if not exceeded.
I worked as a call center agent in a reputable company for more than 3 years handling different account.From processing credit card over the phone to handling billing account and the last one was with sales account.These experience help me develop a variety of skills which can be beneficial to company looking for an expert in customer service.
I am a task oriented individual searching for a position where my work ethic and education would be of a great asset to any employer. As I may not have years of experience as other candidates,I can assure you that I can offer my drive and passion towards excellence. I make sure that I excel in everything I do and meet and/or surpass what is expected from me. I am very much committed to any task at hand and it is one of my values to finish whatever I have started. Apart from my determination to excel, my passion on this field is undeniable. I know that passion and drive for excellence in anything is a key to success.
Need any administrative work done fast and accurately? . I have over 7 years of business experience including sales, customer service, marketing, auctions, online auctions, office administration, recruiting (IT & non- IT), international sales. Quality, honest and efficient work guaranteed!
I'm very passionate about customer service and I show that by keeping my promises and being completely honest and open. I think we should talk.
I am from service sector with experience in customer handling & dealing with people.
I've been with the call center industry more than a year a now and it enhanced my knowledge and skills that I can use in this kind of job. I already used to be on the phone and talking to a lot of Americans to give excellent customer service and selling products at the same time. I believe that those knowledge and skills can relate with this project for me to do my job well.
I used to work for a BPO company for more than 5 years and I am very experienced in Customer Service, Email Handling, Chat Support and Web Research. I am also capable of translating Tagalog to English language.
Worked with Multiple organisation Like Dell International Service , SITEL INDIA , HCL technologies in Technical Support ,Customer service and Sales team ,I am currently looking for a job in a Home Based job in the above fields .
I am interested in working on your project and taking up a qualified position for your organization. I have been working as a Call Center Associate for the past 11 years and have earned many credits from various employers. I have adequate knowledge and have generated many Customer Support projects for many clients all over the world. I have got a proven record working as a Customer Support Associate, Data Entry Operator, Email Handling and Chat Support and Technical Support. Throughout this time, I have successfully resolved customer claims and accurately recorded complex product orders with consistent praise from my supervisors. More importantly, I have enhanced each companyÂs reputation, keeping existing customers satisfied and transforming first-time buyers into loyal, repeat purchasers. I would appreciate the chance to do the same for your organization. I would put in my best service for your project if hired.
been working with customer service oriented companies for almost 7 years now.
I have experience working for a call center providing exceptional customer service while troubleshooting hardware failures for computers and tablets.
I started my call center career way back 2009 until April of 2014. I started my journey at my previous company as a Customer Service Representative of a global financial firm. I was also transferred to different accounts and became a Sales Representative of the world's leading anti-virus. I became the top performer for 3 consecutive months and never seen my name taken off as one of the top performers of the account. For almost 5 years of being with a call center company I can say that I've learned a lot of things, I was able to manage my time very well especially during those times that I was assigned on a graveyard shift. I know how to deal with changes most especially with schedules. I was also able to learn how to deal with different types of people of different nationalities. And being with this industry for almost 5 years, I can say that my communication together with my soft skills had improved a lot. I hope that you would consider my application. Thank You
? Ability to prioritize and manage multiple, diverse responsibilities and projects. ? Excellent supervisory, organization and analytical capabilities. ? Self-motivated, efficient, resourceful and reliable under pressure. ? Specialized in Customer service skills, Communication and management. ? Exceptional communication skills ; IELTS passer. ? Microsoft Office, Excel, Outlook & Adobe Cs3 for basic web-design.
I have worked in the BPO industry since 2004. I worked as an agent, QA and Supervisor specializing in Customer Service. I am skilled with Microsoft Office Applications, and have basic knowledge with HTML coding. I started working home based this year, 2014 and have worked for a client whose business is SEO. I am easily trained to do various tasks, and can work with minimal supervision. I always ensure that I deliver quality work in a timely manner.
I have had more than 10 years of experience in office settings, tutoring, customer service and high stress positions. I'm a fast and efficient worker and I always put the customer first. I'm very organized and always finish what I start. I have a 3.7 GPA from a university and tutor in English. I type at more than 50 WPM. I'm a fast learner and I'm wonderful with computers and all things relate to that. I'm very comfortable working alone and I will problem solve nearly every situation on my own.
I can provide customers with kindness, assurance and care, I know how to talk and be professional over the phone, I have previous skills in customer service in an office setting and remotely at home. I can learn and adapt to new things.
Whether you have a part-time need for an administrative assistant, or a task you are too busy to complete, if you hire me, you hire a professional, dependable, trustworthy career executive administrative assistant. I have over 25 years of experience supporting the president and CEO of a large multinational corporation, as well as his direct reports. I consider everyone I work with my customer, and provide cutting-edge quality and service.
I graduated as a Bachelor of Science in Nursing with background in clinical expertise Skilled to communicate articulately with people Acquired Good Academic Record Provide a calming presence and unflinching support in times of pressure and stress Accurate, dependable, and dedicated to doing the best possible job
I have been in customer service call centers for three years I have an excellent customer service track record. I am an excellent typist and have keen data entry skills. I am a very detail oriented person and highly responsible
Excellent practical solution provider
-Advanced English Skills (English Uni Student) -Advanced Finnish Skills (Finnish Uni Student) gathered at also summer schools in Vaasa and Helsinki (Finland). -dynamic, communicative and responsible, punctual person. -fast typing: 61 words/minute (English); 58 words/minute (Romanian); 63 words-minute (Hungarian); 42 words/minute (Finnish). I am wishing to prove my knowledge with the job offered by you, to help in the development of your company and to improve my knowledge and experience.
Over the last 12 years I have done a variety of administrative tasks in my professional and personal life. I have been able to do work in several areas and enjoy working in an administrative environment. One of my favorite tasks has been to develop a spreadsheet to easily track training to ensure that all members of a military unit were properly trained in emergency response techniques. The most challenging part of this was to ensure that it was user friendly and able to be easily updated for those who had to work with it after I left. I also enjoy learning new things as well as new ways of doing things i've been doing for years! I am currently pursuing an associates degree in network systems administration from DeVry University.
I am interested in part time evening and weekend work. I have excellent office, computer, and customer service skills.
My name is Kathleen Pereira. I am applying for a work at home position and have nine years of work st home experience in Customer Service. I feel that my skill set would be a good match and also I am great at working with upset and frustrated customers. Helping them is a number one priority because at the end of the day, their happiness and satisfaction is why I love the work that I do. Treat a Customer as I would like to be treated myself is my motto. Hope to hear from you soon and thanks for the opportunity to be considered for this position.
I've been in the customer service field for about 15 years. I have been told that I am great with people, I have a great smile, and a sweet demeanor. I work well under pressure. I learn very quickly and am very professional. I have a strong work ethic and keep an organized work place.
I've been working a awhile as a customer service representative. Offering my cIients needs and providing them the satisfaction of service. I love to read to books and very much familiar using the microsoft office tools. I'm very good on correcting grammars and spellings. I have been acknowledged as a good agent by my employers. I'm very flexible when it comes to work. I don't take it as a pressure at all. I believed that my skills and experience would be a great contribution to a company.
Excellent customer service, detail oriented, goal focused and career minded individual!
I'm a BS Tourism, I've been a receptionist before at one of a class A hotel here in the Philippines, I'm a responsible employee and I will do my best to my job well. I can handle clients nicely make them comfortable every time they're with me to have their experience with me memorable... i can do email handling, data entry, web search, i know how to do ms word and powerpoint and i can do customer service..
As an experienced administrative and customer service professionial, I am adept at managing day to day work flow activities, from providing administrative support to departmental managers to serving as point person and the ÂvoiceÂ of the Company. Key elements I possess include the following: ÂExceptional Organization and Customer Service Skills ÂKeen Attention to Detail ÂProficient in Microsoft Suite ÂCommitment (First Person In, Last Person to Leave Mentality) ÂProfessional Demeanor ÂDetail Orientated, Accurate, Flexible and Reliable ÂTeam Player with the Ability to Work Effectively in any Environment ÂStrong Verbal and Written Communication Skills
I'm a graduate of Associate in Health Science Education and I started working right after I graduated. I finished my senior year as the Class Valedictorian and I became the school President. I had 5 years of BPO experience and 2 years ago, I got promoted as a Subject Matter Expert. Currently, I'm working as an Acting Team Leader and I became more familiar with duties and responsibilities as a leader. I also coach and give feedback to agents on how to handle their calls efficiently. As a Team Leader, I'm responsible in finishing and sending my daily deliverable including daily call evaluations and reports and effectively. I never applied as an SME and Team Leader, I just worked hard and believed in the system that was set by the company. These are the things that I would still do for my clients and I know that I have the skills and abilities to perform all the task that they would give me. I'll make sure that I will contribute to my clients success.
I am an experienced Customer Service Rep, who has worked in my field a good 6-7 years. I have worked full-time and part-time so I know what it takes to get the job done. I am more dedicated to my work than others because, I strive on making the customers happy. I treat others the way I would like to be treated. I specialize in Debt Collecting, Inbound & Outbound calling, Multi-tasking, Problem solving, and Typing 40 wpm
Will deliver you the best quality with speed and trust Â