Dedicated and focused Virtual Assistant with a focus on Client Relations/Customer Service who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. I have done administration, data entry and customer service for over 18 years. 7 of those years were dual focused on Sales and B2B sales. I have a 98% accuracy with typing and over 11,000 ksph and 50 words a minute. Both of those actually increase the longer I am doing a project. I enjoy data entry and am obsessive about being accurate and fast. If I'm given a deadline my desire is always to finish it early.
?TO PROVIDE A GOOD SERVICES THAT IS VALUE FOR MONEY?. To be a diverse and valuable asset to my employer by successfully completing any project or job that would further develop my skills and experience. I am a quick learner and highly energetic. When it comes to work, I get serious and do my best for hard work because I am determined and self-motivated. I am well-versed in MS Offices on Windows, Google Docs, Google Drive and Basic Photoshop. My major works revolved on Data Entry, Order Process, Remote Desktop, Database Administration, Email Handling, Internet Research, Social Media Management, LinkedIn Account and Sales Navigator Management, Basic Wordpress / Magento and Zopim Live-chat support, People Management, Appointment Setting, Customer Service and Admin Support. I also accept Data Transcription of Gen. /Medical Audio or Video Format as I received a Certificate in Medical Transcription Course. My experience allows me to complete any project, fast pace to meet deadline
I am the Virtual Assistant who will take your Business to the next level, just to put it simply. Are you looking for Social Media Marketing, Administrative Support, Customer Service, Travel Booking and Exhaustive research work assistant? These are just a few of what I can do for you and your business. More importantly I am an outside the box thinker always eager to learn and explore. Online I have relevant experience and knowledge in the Research, Business Internet Marketing, Social Media Management among others. Looking forward to new experiences and growth .
Self-motivated, persuasive, and results-driven professional with extensive and progressive skills and background in operations, customer service, and sales management; exemplify strong ability to maintain productive relationships with all levels of professionals.
I'm British born but have been based in Barbados for a number of years and prefer to be called Cheryl because it's my middle name and also easier to remember for most people. I have been involved in Customer Service,Administrative duties,Data Entry ,Inventory, Sales and Purchasing both locally and worldwide for 15 years in all positions including managerial mostly. I love to be organized and on track at all times. All this time in my life i am willing to expand my expertise more internationally. I'm forward to helping you the client achieve your goals in an timely manner and being proud of myself having done so. Please enjoy perusing my profile and thank you for taking the time to view it. I appreciate it very much and would love working with you in the future. Thanks Again, Bye for Now.
"Punctuality is one of the cardinal business virtues: always insist on it in your subordinates." A hardworking, dedicated, efficient, reliable and energetic professionals who are motivated to succeed. Accomplished, highly qualified, intelligent Admin Assistant with over 4 'Years' international experience at CEO, Small Business Owners & Entrepreneur level. Available for all projects from my complete home office from the materially vital, to the mundane. You don't get paid for the hour. You get paid for the value you bring to the hour.
Strategic solutions-providing solutions to match your needs. Virtual online support for WP blogs to internet research to monitoring and maintaining databases.
Over ten years experience in the customer service field endorses my knowledge and ability to approach a project with success. I?ve worked for big companies as Walt Disney World and Princess Cruises in the area of customer service and sales. I?ve worked for local companies as Apartments BA (real state - tourism) assisting the president of the company and being in charge of the office during the weekends. I?ve worked in 2 different call centers as telemarketer and customer service representative. I have also run my own business, a 80 seat restaurant. I?ve been working from home in several projects (as internet researcher, virtual assistant, translator and data base creator) since last year and I find it the best working environment to work in.
LOMA (Life Office Management Association) FLMI Level I: Insurance Fundamentals Certificate Holder. Has more than 5 years working experience in insurance, customer service, data entry, transcription, disbursement, and case handling. Knowledgeable with Microsoft applications (Word, Excel, Powerpoint). Has qualitative and quantitative research experience. Knowledgeable in handwritten transcriptions. I am efficient and productive with tasks at hand. Very keen to details and is responsible. Manages work effectively and finishes tasks on time. I am very amiable, hardworking, and efficient.
Versatile, efficient, trustworthy & reliable administrative professional with 3 years of experience virtually and cheerfully supporting executives and managers to improve internal operations for small businesses. I am highly proficient in all of the standard office desktop software and administrative support tasks. With excellent and diversified skill sets covering administrative support, client relations, human resources & recruiting, account management and project management. Indeed, a versatile and excellent VA at your service. And although there may be others that are just as qualified if not more qualified, they do not bring the flavor that I bring to the mix. I think my cheerful demeanor, personality, and my strong work ethics combined makes me a wonderful part of your team, as well as a valuable asset during your day to day activities.
I am an experienced Computer Scientist/Data Analyst with extensive knowledge of Computer networking, Database management, Desktop publishing, Data processing, WordPress, html, Word processing and also Spreadsheet application. I am also Social Media Savvy. I have good knowledge of social media platforms like Facebook, Twitter, LinkedIn and others. I can create and effectively manage multiple social media accounts. I am a resourceful person, a self-starter and also a good team player. I have excellent written and verbal communication skills. I can work independently without supervision and am able to follow through to ensure that the job gets done.
Godfatherr solutions is one of the best provider for Admin support, Virtual assistance, Customer support services, eCommerce solutions,We are professionals with extensive administrative experience. We specialize in delivering quality services with respect for strict deadlines and high expectations. We provide creative and detailed Researching, administrative, and services. We excel at working under tight deadlines with strict expectations. We possess the self discipline and time management skills necessary to have served as a virtual employee for the past 3 years. We can bring value to your business and help solve your administrative assistant issues. We have extensive experience in help desk support, social media,marketing,advertising,real estate and small business management.
My objective is to ensure that my clients are satisfied with my work at a minimal cost. I am an Experienced Virtual Assistant with about 8 years experience and going stronger. My Skills in Customer Service and Email Etiquette are among the Top 10% here in Elance while my skills in Excel, Office Jobs and Basic English are among the top 20% among all Elance contractors. I have other service such as: 1. Photoshop 2. Wordpress (Posting | Updating | Customize | Adding Plugins) 3. Microsoft Office 4. AutoResponders (Mail Chimp | GetResponse | Aweber | InstantCustomer) 5. Google (Search | Mail | Drive | Analytics) 6. Salesforce 7. Social BookMarking Sites (Tumblr, Digg, Reddit...etc.) 8. Social Media Accounts (Twitter, Facebook, Pinterest and YouTube) 9. Web 2.0 sites and Blog Sites (Blogspot/Blogger, Wordpress, Live Journal...etc) 10. Review Sites (Yelp, CitySearch...etc.) 11. Video Creation and Editing 12. HTML
We are a small team offering: Administrative Assistance ? Bookkeeping- Crunch, Kashflow and Quickbooks ? Planning and Scheduling ? File Management/Documentation (file conversion, cloud management) ? Web Research ? Data Services (Data Entry, Data Upload, eCommerce Data Entry) ? Wordpress ? Transcription ? Basic Image Editing ? Virtual Assistance Web Content Writing ? Blog ? Articles ? Personal Finance Writer SEO ? Keyword Optimization ? SEO Writing Social Media Marketing ? Facebook, Twitter, Google+, etc. ? Hootsuite Audio Recording and Editing ? Audio Mixing ? Audio Recording ? Audio Editing Debt Collection ? B2B Debt Collection (First Party Accounts/Third Party Accounts) ? Business to Consumer Debt Collection (Credit Cards, Loans, Overdraft Fees, etc) ? Billing ? Invoicing ? Skip Tracing ? Negotiation Customer Service ? Chat Support ? Help Desk ? Customer Service Representative ? Order-Processing
Administrative Assistant /Secretarial / Email Support / Live Chat / VA Social Media / Researcher / Data Entry / Website Functionality Testing / Software Testing / Website Moderation / Project Management System / Data Conversation / Data Collection / PDF to Excel / Image to Excel / Word Typing / Document Management / Office Management / Google Web Research / Bulk Mailing and the like.
Nex2global is an online marketing company specializing in giving effective customer service, Facebook and blog creation along with operation for mobile applications with inexpensive cost. We provide our audience?s needs by communicating with them through Facebook, e-mail and Game Stores, as well as publishing informative posts with images to help improve their product experience. It is in these ways that we can efficiently promote the product and gain loyalty from our customers. We also provide viral marketing service that surely helps in the marketing activities of your product for they will be viewed across the web and possible increase traffic. Along with these is promotion planning, execution and management that aims to acquire new users and retain them. Our services, though proven and tested effective, continuously and constantly change to make way for new and innovative processes in the market.
Over 18 years experience in administrative support, transcription, and management. I'm extremely tech savvy and proficient in many computer programs such as Quickbooks and Microsoft Office (Word/Excel/Access/Publisher). I can type 65+ wpm and my data entry skills are superb. My experience includes internet research, data entry, bookkeeping, customer service, writing proposals, and resolving consumer issues as they may arise within the workplace I have an Associate's degree in Science from a 2 year college and much of the coursework towards my Bachelor's degree at the University of Alabama, majoring in Business Administration with a minor in Computer Science..
Hello, I have 13 years experience. I am familiar with U.S. internet business. I was process manager (operation manager) for Microsoft outsourcing project and MTV outsourcing project. I was customer service manager for an online travel agency.
My name is Nadine Antinew. I have been in the customer service industry for almost 5 years. I have worked as a technical support representative for AT&T. I have also worked as a financial adviser for a student loan company wherein I handled calls regarding payments and inquiry about their accounts. I have also worked as an email and chat operator for a US based company that deals with dealerships, apparel, aviation and real estate inquiries. I have also passed the "Berlitz" language assessment program. I am very interested to be a part of your company. I am self driven and motivated. I can work under minimal supervision.
EITCL is a professional IT services provider. We offer IT outsourcing services, strategic and technical consultancy, and a comprehensive range of enterprise-class managed cloud services. We achieve best results with our flexible working approach and strive to prioritise high-quality delivery for each project we take on.
Call Center, Lead Generation, CMS Website, Wordpress Guru, Telemarketing, Appointment Setting, Customer Service, POE Verifications,Asset Location, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service, Website design & Development, Sales, PHP, Drupal, Magento, Open Cart, Travel Industry Support.
HELLO! Hard-working work at home mom with a CAN-do attitude! 20+ years working in corporate, including 15+ years in Customer Service, 8+ years in Sales & Administrations, 4+ Years as a Business Owner. Now a full-time freelancer. Versed in social media, administrations, and technologies. Self motivated, detail-oriented, and possessed great organizational skills. Quick-learner and can adapt quickly to new technologies. Deadline are taken very seriously. Can work independently, but is a great team-player! Personable, and easy to work with.
FaspleTech Inc. is an innovational IT company providing outstanding services around the world. It was founded in 2012. We offer services in the following fields : -Graphic design -Logos -Illustrations -Email and Newsletters -Admin support -Data entry -Virtual Assistant - Web Research Help - Customer service mailing list development - Social network management - Office management - Content writing - Creative writing - Sales & Marketing - Search engine marketing - Search engine optimization - Lead generation - Telemarketing - Email marketing - Sales Presentations Being completely committed to our job, FaspleTech sole aim is to provide Result-Driven solution with effective customer service to ensure growth of our client's business.
Your Virtual Assistant! A full time freelancer who is conscientious, trustworthy, dedicated and works to a state of perfection to achieve my client's trust and satisfaction. It is my goal to support business owners to increase their own productivity and reduce their stress levels. I am passionate about helping businesses become more efficient, improve profitability and grow responsibly.
I offer my prospective clients dedication, prompt, quality and personalized services i.e. FULL CUSTOMER SATISFACTION. I am a result oriented individual who is keen on details and has a good command of written & spoken English. I have adequate skills in Administration Assistant duties, Microsoft Office (Ms Word and Excel), Data entry,Transcription, PDF conversion, social sites administration, internet marketing, accounting/book keeping, email handling, email creation, internet research and customer service. I have 9 years professional experience in Banking and Accounting in a multinational Bank and 4 other local leading Organizations in Kenya.. What I offer my prospective clients is dedication, prompt, quality and personalized results/services. As a full time freelancer I have 40+ hrs/week and I ensure that I meet or exceed the expectation through adhering to strict deadlines set while offering my services at affordable cost.
Virtual Solutions Pvt.Ltd has expertise in customer service, data entry, administrative support and email handling. Customer's satisfaction is our guarantee. We want to make it seamless for our providers to outsource their work on Elance. Virtual Solutions Pvt.Ltd is a business consulting organization with experience in customer service, data entry, administrative support and email handling for customers from small to medium enterprises and entrepreneurial community.
Is time and money important for you? Well I can save you both! I'm an experienced Administrative Assistant who is very keen to details. If you need someone who is honest, hardworking, trustworthy, fast, accurate and gives high quality services at a fair price to do some documents retyping, web-research, Email sending or even converting of files, just click the "Hire Me" button and you will never be disappointed.
Having worked in over half the world has given me a unique advantage when working with new people. Having the patience to get customers exactly what they want is a trait that I relish in having! Any work that pushes my creative side is a lot of fun for me and the client. Working for myself has made my life as a single Dad much easier and I am grateful to those who make these careers possible!
BPO: Dynamic 7 years work experience; with proven and successful leadership experience on small- to medium-scale BPO operations, delivering operational goals and grooming high-performance teams Specializations: In-depth immersion in Billing & Collections, Inbound Sales and Customer Support Core Competencies: - High-diplomacy interaction experience in dealing with various internal and external stakeholders, vendors and clients at all levels of management in the development, implementation and maintenance of various program improvements; subsequently achieving operational goals - Exceptional capability of executing multiple tasks at the same time, as well as taking on multiple roles and responsibilities in a particular organization - Excellent communication, negotiation, influencing, problem-solving and decision-making skills - Proficient in Computer Applications including Microsoft Word, Excel, Power Point.
Certified in human services and chemical dependancies counseling. I have a B.A. in psychology and have done numerous scientific experiments and studies. Well educated in data entry and analysis. Have strong written and oral communication skills. Hard working and dependable. I take pride in anything task I do, big or small and have an knack for detail.
I am a very positive, self-motivated, team player. While I love to take the lead towards efficient and timely goal completion, I am knowledgeable of the appropriateness of being a follower at times. In addition to professionalism and a constant value of customers', I bring a cheerful disposition and authentic smile to the workplace.
To render good quality service to others in any possible way. To grow up and be an asset to the employer and company
I am Raghu Teja. I am working in a BPO providing technical assistance for the US customers. I have experience in handling Email, chats and voice calls. I am well trained in configuring the routers and networking devices.
having experience of 6+ years in customer handling through various means of communications.
I have over twenty years in customer service and enjoy working with people. I will give your projects and jobs the attention they deserve. My work ethics are strong and I aim to please.
I am a graduate of Bachelor of Science in Foreign Service from Manuel L. Quezon University. I am a well-rounded person, analytical, fast-learner and have the drive to succeed. I have 3 years work experience in a government office doing administrative tasks and 3 years experience as a call center agent. My hobbies include surfing the net and social networking.
have experience working in MNC and can provide good service, value for money with less cost
I currently work for CVS Pharmacy. I have been with them for the last 8 years. I find my job highly fulfilling, however I'd love to make more money online. My daily tasks at work include: dealing with customer issues, email etiquette, answering phones, and obeying HIPPA and OSHA rules.I have also been selling items via eBay for the last 4 years and I highly enjoy doing that as well.
Dependable freelancer with enthusiasm to deliver excellent outcome. A Social Media Expert ( HootsuiteFacebook, Twitter, Instagram, Pinterest, LinkedIn, Tumblr, Google+) I also have an experience on working with Adult contents, thorough Web Research and Data Collection, Amazon, Excel, Google spreadsheet. Over the last 3 years of working with the hospitality industry as a Front Office Executive in a Commercial condominium and a Membership Services Associate in a world class casino in Manila, I have been exposed to dealing with different kinds of guests/customers and different administrative duties that honed me to become a determined and thorough individual towards my work.
We are a UK based company.We are experts in customer Support, Technical Support , Chat Support .
I am now currently working in an outsourcing company servicing WELLS FARGO as a client. I am part of a team that specializes on handling account transfer requests and inquiry calls from other financial firms.I have been a web-support specialist for a Ameriprise Financial for the past three years. I walk clients through on how to register for online access, establish log-in security, reset passwords, help clients navigate using a remote viewing program and provide account information to verified clients.
Hello! I'm an administrative professional with a Human Resources background who is ready to work for you! I have experience in: - Internet Research - Social Media - Data Entry - Microsoft Word and Excel - Job Posting - Applicant Sourcing and Recruiting - Resume screening - Customer Service (E-mail customer service is fun for me!) I am prompt, reliable, friendly, and communicative. No job is too small or too complex! Feel free to contact me to see how I can help.
I consider myself a sincere, hardworking and trustworthy person. I pride myself on connecting with clients and their complete satisfaction. Building customer relationships has been a personal joy for the past 20 years.
Able to effectively manage projects and programs of business. Exceptionally organized with outstanding communication. Committed to quality client relations and diligent with follow up to ensure customer satisfaction.
My main objective is to provide excellent service, with timely, accurate and professional results. Offering exceptional typing speed with great accuracy, well honed information utilization skills and ability to memorize data locations in order to bring a significant change in data entry operations.
Self-directed with the capability to work with little or no direct supervision Able to give detailed and accurate written reports Ability to read and follow written instructions and care documents Excellent computer, multi-tasking and phone skills The ability to work well under pressure
Hello, I have an experience in transcription, Internet research and customer relation. I speek 4 languages: French , Spanish, Arabic and English.
A fast learner with a can do approach, willing to excel in my chosen career, a perfectionist, previous experiences in loans processing
I worked as a call center associate for the past 2 years. I was trained to handle customers and resolving their concerns. We are also trained to negotiate with different types of customers.
Hello my name is Tranquilino Melchor A. Tomas III. I have been with the Call Center Industry for 9 years. For 9 years, I was mainly tasked to take inbound and outbound calls to assist customers with their concerns and their queries. I have the reputation of learning fast and leading my teammates to achieve our goals respectively by resolving customers issues and concerns. I was appointed as Subject Matter Expert and Point of Contact to 2 BPO companies that I have work with. I was employed with 3 telecommunications companies namely Verizon, T-Mobile and Comcast. I can speak and write fluent English. I am proficient in the use of Microsoft Office specifically Excel, Powerpoint, Word and Publisher . I am a computer savvy and knows how to troubleshoot minor software problems. I am available for interview from 10am - 3pm EST Monday - Friday.
Here are some of the general tasks that I do myself as an office assistant in a virtual office: ÂManage contact lists and customer spreadsheets ÂMaintain a calendar and set up meetings ÂTake transcription and handle correspondence ÂMake travel arrangements ÂHandle billing and accounting ÂPrepare and send out e-mail newsletters ÂPrepare, collate and ship proposals and meeting materials ÂSend out requested information to customers ÂHandle client inquiries by phone or e-mail These are just a few of my responsibilities as a Virtual Assistant.
I have a B.S. in Child and Adolescent Studies with experience in administrative work, telephone handling, child care, and sales. I am a stay-at-home mother that is passionate about hard-work and challenging oneself, therefore I am interested in bettering my myself and skill spread by continuing to work from home. I am an employer that is strong at communicating who understands the importance of flexibility and collaboration when working with customers and co-workers.
I always aim to provide satisfactory service to my client in the best of my skills and knowledge.
I am a good freelance worker committed to provide client excellent service for a given job.
I am a graduate of Lakeland College. I received a BachelorÂs Degree in Marketing and in Business Management. My employment history has given me experience in professional areas. Â 12 years customer service Â 12 years data entry Â 12 years Microsoft Office/various computer programs Â 6 years healthcare Â 5 years administrative experience Â 3 years project management and event coordination Â 3 years telemarketing Â 2 years facilities Â 2 years real estate
I am proficient in MS Office and web based applications. I take pride in my ability to multitask while making sure all of the details of a project are perfect. Helping customers solve issues in an enthusiastic and friendly manner is of utmost importance to me. I am used to positions which require confidentiality and am always professional.
Include continuing to grow, excel in innovative technologies, interact with team members and customers and develop world class solutions to real world challenges.
I have more than 6 years experience in a banking call center and credit environment doing sales and providing customer support, collections, process management, product development, training, risk assessment and basic admin. I'm extremely innovative with excellent interpersonal, communication and leadership skills.
An individual with wide experience in the Business Process Outsourcing and strong communication and leadership experience.
Microsoft Office, Public Speaking Customer Relations Sales Team Building Teaching and Training Security
I have a work experience of more than seven years in Customer Care Industry. I have worked as a Customer care specialist/Lead Analyst in an MNC (IBM). I have worked as a Chat Analyst for an e-commerce company. I have confidence on my skill and I can do very well anywhere I work. I have in-depth customer handling skills, ability to analyze situations and flair of taking subjective decision for the execution of work.
Virtual Office Assistant ready to work! -Fast and accurate data entry -Types over 50wpm -Excellent customer service -MS Word -MS Excel
Seeking a position to use my functional Skills to Perform as an individual and help the customers to resolve there problems leading a team with greater efficiency.Gain a position as a Call Center Agent that will foster and utilize the learning and skills my education has provided and push me to grow as a professional.
now working in www.grameenphone.com ( a leading mobile operator company ) as full time job and also working in odesk for 10 months .
Results-oriented professional with extensive experience in clerical support services. Proficiency in a multitude of computer applications and a strong aptitude for learning new technology. Effective time management skills teamed with the ability to handle an array of disparate and demanding projects simultaneously.
Sales representative at Duty free shops Cairo airport from 14/7/2010 till 7/2012, responsible for sales activities in assigned regions, managing quality, consistency of products and identify and resolve client concerns and coordinate with team members to accomplish the work required. Accountant at Mostafa Shawky &Co. from 2/2010 to 5/2010, develop and maintain financial data bases, ensure accurate and appropriate recording and analysis of revenues and expenses. MEMRB Retail Tracking Services from 1/12/2007 till 30/10/2008, data entry and statistics.
My experiences are diverse but regardless of my positions, my devotion to providing the best in support and service have always been key to the success of my employers.
I am a highly motivated native Arabic speaker. Fluent in both french and arabic..good level in english. I guarantee to deliver work of high quality & error free... I'm at service any time...
Arnita Cousins and staff brings over 30 years of experience in human resources management and over 40 years of experience in office and administrative management services. Other areas of expertise includes HRIS, compliance and process improvement, Recruiting - Faculty, Exempt, Non-Exempt, Medical, Clerical, Employee Relations, MS Office - Excel, Access, Visio, Outlook, Word, and PowerPoint, Policy Administration, Resume writing, Typing, Proofreading, Motivational speaking, Cultural Diversity/Customer Service facilitating, Career counseling, New Hire orientations, Sexual Harassment training, Benefits and Leave administration, Payroll processing utilizing Kronos, Notarizing, and other services upon request.
I can say that you should hire me for I have great experience when it comes to catering customers. I'd been in a BPO industry for almost 3 years and I am currently doing online part time job as ESL teacher. I assure that all the tasks that you will give me will have a very good product r result.
I offer excellent communication and technical skills for many different trades. I hold a Hospitality Business Management Degree and consider myself an expert in the industry and areas involved. Top notch communicator and organizer. Open to offer services in just about anything.
I have 7 years of experience in BPO industry. Very motivated, sales oriented individual seeking long term employment in an organization where I can display my knowledge, experience and skills as well as further enhance my skills, knowledge and experience to ensure profitability and growth of my employer while being able to face and overcome the challenges of todayÂs changing work environment. Excellent relationship building with customers, very reliable and professional person, wide skills in management. Strong leadership skills and capability to motivate and manage staff to accomplish great results.
i work more than a year here as a call center agent 2 accounts that ive experience financial and customer support for a internet company. i can also do chat support
I am graduating High School this year and I am ready to experience fun and professional work. Even though I am young I am very professional, a fast learner, and ready for new experiences. I have worked in a restaurant for a year now and i have worked in my high school office for two years. Many people have complimented me on how personable and helpful I am with customers. I pride myself on punctuality, and I am willing and ready for new experiences this summer and after. I am going to major in Early Childhood Development for the next few years and I feel the more experience I have with people the more I will succeed in life. I have a very honest and upbeat personality and I am always trying to make people smile.
I am looking for assignments in customer support. I am determined, well organized, and have excellent interpersonal skills.
A new generation of BPO is here, and WindTech is leading the way. We collaborate to help clients define a broader spectrum of performance targets, including measurable business outcomes such as increased sales, better customer satisfaction, increased market share, higher levels of employee engagement and productivity, improved shareholder value and more. Whatever your business goal, we make it work, with you and for you, bringing a passion for reliability, value and performance. We apply extensive analytics capabilitiesÂ¿using our industry acumen, the data we manage for clients and our knowledge of your organization to improve your operational engine. By uncovering hidden insights, we generate innovations that result in business growth.
Hi, i am hard working,experienced in technical help desk for us,uk customers,worked as hr recruiter and counselor. i like to learn new things,and accept new work profile.
Overall i have 10 years of experience in Technical Support, Customer Support, Training, eLearning, Project Management and Data Management. I'm an A+ certified Instructional designer too.
Experience Pharmacy Contracting Humana Work at home Assisted clients with contracting & technical questions, claims, & prior auths. Responsible for answering a multi-line phone system. Assisted with mentoring and coaching representatives via chat system. Set up all work at home reps in dept with VOIP system and designed step by step manual for setting up and troubleshooting VOIP. Shift Lead/Outage Mang Charter Communications Mentored and coached Chat Leads with troubleshooting help. Performed quality audits on chats and gave feedback to representatives regarding service level, average handle time, quality, and all metrics. Monitored Lead Chats real time and took escalated calls/chats. Handled irate and difficult consumers with technical issues and monitored all internet outages nationwide. Collections Providian Financial Assisted clients with past due accounts. Set up clients with various payment arrangements and followed up with clients when needed.
I have 2 years experience in managing Facebook pages. Currently I own two pages of Facebook in Costa Rica, each with more than 5000 fans. In addition, I'm both content creator and I am a content creator website. I am 6 years provided technical support to customers, troubleshooting of computer equipment, among other things
A seasoned professional with 8 years experience and competency in Order Management, Customer Engagement, Vendor/Account Management and Business Management in the Technology, Sales, Marketing and Customer Service sectors. Proven track record in meeting and exceeding client and internal stakeholder's expectations. A solid team player, able to work across several local and regional teams in meeting set goals and revenue for the different companies she's been affiliated with. Highly organized and efficient, able to meet tight deadlines and deliver outstanding customer service. 1-year of oDesk experience working as an independent contractor. Check out my oDesk profile here: https://www.odesk.com/users/~01e8834d45a93fefe8
I am a Senior Product Support specialist in on of the finest and biggest Technical Support Company in the Philippines. I can Perform tasks related to answering customer inquiries received via telephone, in person, or through applications and correspondence. I am motivated and I have the background that corresponds to this position.
I have worked in direct cutomer service for a at least 10 years. I have worked for the last 6 from home, for an insurance office. I have vast experience answering emails, data entry, and can type 85wpm
great with customers and willing to learn your product.
I am a talented, bright, warm person with a quick mind and a talent for making customers feel at ease! During my time at 7th Level Entertainment, I held the title of Site Administrator and handled high volume phones lines while handling complicated phone scripts from memory, inputting sensitive data accurately and quickly, and handling customer complaints. I've held management positions in the past and have skill at delegating tasks and taking on additional responsibility myself. Frequently in my previous jobs I would come in when others were in a pinch, putting myself out there for the team. I can adapt and learn quickly and adjust to any new work environment. Please consider me for your tasks and help!
well. i have 5 year working assisting americans customers also i can transalte documents or so
Elevating the quality of Service wherever we may serve.
Enjoy working with people to produce satisfied and will come back again customers. Held positions as team lead and project manager. Multi task. Handles complex responsibilities such as conducting research, investigation and problem solving producing statistical results. Notary Public. Photography producing memories for many occasions.
Extensive experience in application support / Software testing in Healthcare and IT Software developments sectors. Good at Analyzing information from design documents and create/update run books and system support documentation. Responsible for providing a variety of services ranging from day to day support, proactive monitoring of logs, maintenance, write scripts, trouble shooting to improve, advance or simplify applications and processes.
I have always worked in fast-paced environments and have a highly developed ability to stay focused when the pressure rises. I am reliable, punctual and have an incredible track-record of helping to resolve customer concerns.
I have experience in resolving customer issues, providing sales support as well as conducting outbound and inbound calls
Driven to achieve personal and professional growth while helping you achieve your own success.
I am hard working individual who exercises professionalism. Always willing to go the extra mile to complete and meet deadlines. And satisfy customer needs. I am available 24 hours to work.
Driven professional experienced working in a fast paced office environment that demands creative thinking and exceptional written and verbal skills. Dedicated, self-motivated with the ability to multitask and perform duties independently. Confidence and poised in communicating with individuals at all levels. A record of achievement in meeting and exceeding customer and employer expectations. Proficient in Microsoft Word, Excel and PowerPoint with a typing speed of 50 wpm.
I bring an eager work ethic, swift learner and team player to the table. It is my pleasure to serve the customer in the most effective ways I can.
I have more than 5 years of customer facing experience along with 2 years of sales experience. I am also entering my senior year of my Bachelors in Finance. I find bookkeeping to be a very fulfilling craft to learn and perfect. I also have extensive computer and mobile experience.
A recent client said this about me, ?EdenKS is very sharp and has a broad range of knowledge. If she says she can do something then a contractor should take her seriously.? Another client wrote, ?Eden did an absolutely wonderful job! I would definitely recommend her for any project that you might have. Her spelling, grammar and punctuation were wonderful, which is one of my biggest concerns, and she follows directions to a "T". I am versed in technology and great at customer service. I love to write. I run three blogs and have written four novels. As a volunteer, I manage a Facebook page for a nonprofit.
Â Deftness in setting out quality standards for various operational areas; implementing quality systems & procedures to facilitate a high-quality customer experience, while adhering to the SLA Â An effective communicator with good interpersonal, problem solving and analytical skills Â Expertise in mapping clientÂs requirements and implementing measures to maximize customer satisfaction levels
I'm a talented Copy Typing Freelancer and Customer Support Associate and I want to work for you on your jobs or projects. I have a great depth of experience in Copy Typing and Customer Support. I have sound experience in Data Entry and Data Processing through working throughout my career as a Data Entry Operator and Data Processing Assistant. If hired by you I will work hard and deliver my best work. I'm ready to start work now.
Overview I am flexible and adaptable, learning whatever i need to learn quickly to meet the customerÂs satisfaction and maintaining the highest performance standards. I bring my three years of experience as a caregiver to every interaction in my life, whether in person or virtual, showing a level of care that goes above and beyond the expectations. I am an excellent supportive member of my team and I always put customer satisfaction first. I am currently attending college to deepen my computer skills. I have a lot of experience in email handling, phone handling. customer support, virtual assistance, cold calling, phone support. I will go the extra mile to get the job done. less