I have worked as a Bilingual Customer Service Representative for almost two years and currently work as a Recruitment Specialist. I'm a highly motivated and goal-oriented individual. I can do multi-task, I always give my best in whatever I do and never leave any work undone.
Overall 9 years? professional experience in roles within Operations, Service Delivery, Customer Experience, MI & Metrics Reporting and Business Intelligence areas.
- I'm certified in Data Operations level 1. - I worked in a Data Entry position for 2years - I worked in Customer Service for 4 years. - I am hardworking with minimum supervision - I am detail-oriented person - I'm a fast worker - I have above-average knowledge in Microsoft Word, Excel and PowerPoint. - I am confident that with my skills and qualifications I am able to make a meaningful contribution to any organization of which I am apart of.
I have been a Customer Service and Technical Support Representative for almost 3 years now. I am a fast learner and willing to be trained. I am patient, and persistent in trying to meet company's goal. From the experience that I had with contact center industry, I can handle different kinds of customers from young adults to elderly. I can work part-time of full-time depending on the company's needs. I can work on weekends and even on holidays I have my own internet (DSL connection) at home.
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I have over 6 years of clerical and customer service skills. I'm currently a sophomore in college who truly enjoys working with and helping people. I have great communication skills, computer skills and I type quickly. I can effectively and efficiently manage your clients, your data or your projects. I have a dedicated home office with a Skype subscription, a scanner and a printer. I can obtain a faxing service, home phone or a fax machine if required for employment. I hope that you give me a chance to go above and beyond your expectations. Despite being a student I am a married, responsible, homeowner who is looking for a stable employer.
Being an agent, a Trainer and a Supervisor in a call centers for the almost 7 years now, I had developed fluency in the English language both written and verbal. In fact, not only had I trained call center hopefuls but foreign students as well. I also had worked online/homebased as a Sales Associate/Virtual Assistant. A writer in both school publications, and once for a local news paper, I am an able and creative composer that can work under pressure. English is definitely my area of expertise.
I have a profound knowledge in the areas of IT service management, Customer handling skills, Requirements gathering, Change management, Incident management,Customer management, Project management, Production support, Application deployment across multiple platforms, Configuration, regression testing,Troubleshooting, Handling Incident request and service request's and Enhancement requests.
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I am self-employed and own my own business which is Taxes & More for over 10 years. I have a 200 client base and would like to share my experience with you. I have a BA in Accounting and an AAS in Business Manageent. How can I be of service to you?
I have had worked both as a technical support and customer service representative both on my call center and home based VA jobs. I have had acquired the necessary skills required to be on customer and technical support positions from training with my past call center employers, I also have the skill to set up or assist on setting up a Joomla based website.
Highly organized and detail- focused individual with an exceptional background and penchant for being hard- working and a fast learner with 8 years of Customer Service experience - ?Strong communication, critical thinking, interpersonal skills ?Skill Proficiencies - ?10, 000 KPH data entry - ?65 WPM typing - ?Answering multiple phone lines ? ? - ?Conflict Resolution - Behavior Modification - ?Bookkeeping - ?Human Resources - Call Center - Personal Assistance ?
Freelance worker offering customer-service related assistance.
Customer Service is key to the on-going success of any business. A business that does not show interest and care with is customers and clients, is a business about to fail. I intend not to let that happen to your business. It is my goal to treat your clients and customers in the manner they are expecting; respect.
SERVICE INDUSTRY PROFESSIONAL Ensured world-class customer experience / Acclaim winning performer Objective: To be a part of a highly professional organization where I'll utilize my experience & qualification to the needs of the organization and deliver in accordance to the organizations goals and objectives. As a self-starter I'll motivate others to perform to the higher level of efficiency by setting examples. Extremely qualified in delivering Utmost client Satisfaction.
I have done some IT courses. Diploma in Networking And Hardware, and I have successfully done CCNA. And have done Web Designing, Graphic Designing, Games Making, NVQ Level 3 Certificate in Computer Application Assistant. So I have my knowledge in IT field a lot. I want to use my knowledge.
To start I graduated with a Degree of Bachelor in Advertising and Public Relations, fromthere I gain knowledge and skills enough for me to work in this industry. Moreover, I've been in a contact center industry for 4 years and 8 months, I had an experience in Outbound Accounts and Quality Analyst position for almost 2 years (G9 Inc. Citywide Mortgage Account) and Customer Service Representative (TELUS and Harte-Hanks, XBOX 360 Hardware and Save and Billing: Samsung Electronics of America) that I believe can help me in getting a position and rest assure become one of the valuable asset of the management.
With good knowledge and experience of 4 years about Ms office and computer basics i have been working with a reputed organisation from the past 4 years. I am looking for a good opportunity which helps me in increasing and developing my desired skills and potentials.
I am highly experienced with customer support service and technical support. I aim to provide excellent service and client satisfaction.
I co-directed the World Series of Poker in 2002, while acting as PokerStars' first poker room manager. In 19 months with 'Stars I managed them from a near start-up to # 2 in the industry, and personally transformed their customer support from an outsourced disaster to the widely acknowledged best-in-the-business. Since closing my poker consulting company in 2007 I have worked on various internet marketing projects, built and/or maintained several websites including my own online auction site and for most of 2010 served as the customer support 'team' for an online auction site based in Cyprus. I have a passion for customer support and am afflicted with an obsessive attention to detail. My verbal and written communications skills are quite good.
I have an above average communication skills and I enjoy working in an interactive environment like customer service. I am patient but firm with difficult customers, and have great experience resolving customer disputes. I have been in the customer service industry since 2005 and I have come to develop a warm, approachable and professional manner. I am a hardworking and enthusiastic employee and would love the opportunity to advance my career with Elance. Aside from Customer Service, I also worked as a full time Data Encoder for several companies from 1998-2003. I am know for being hard working and would be happy to provide you references upon request. Thank you, and looking forward to being of service to you.
I am a professional, motivated, hard working individual who is looking to use my skills to help others with their tasks. I am proficient in Microsoft Office, Typing, and internet research. I am customer service oriented IT professional looking for additional work.
I have 20+ years of customer service experience, primarily in the financial and educational fields. I am currently building a home-based virtual assistant business and am looking to expand my client base.
I have worked in two industries. Current I am a paralegal specializing in bankruptcy and consumer law. I have been a paralegal for over 20 years, first in Pennsylvania, and later in Florida. I also have strong customer service background, having also worked in retail, telemarketing and management, including Yankee Candle, Walgreen, and Kay Jewelers, which were all management positions. A complete resume is always available.
I have over 20 years of secretarial, clerical, computer and customer service skills. I am a certified tax preparer. I have worked in social services as an intake coordinator with a wide array of people including the disabled. I am a self-starter and detail oriented person. I like to finish my work in a timely fashion. I will go above and beyond what is expected of me.
I am a very energetic candidate that will bring an outstanding service to your company. I am very professional person, really outgoing that can provide incredible customer service with the best skills, with plenty of experience on the field, great ability to multitask. Great customer service knowledge. with plenty of experience on the customer service and support field based on many years of experience. Qualifications great communication skills, great interacting with people, ability co convince and persuade customers. Bilingual oral written skills, able to Translate and exercise interpersonal skills Translates, speaks, reads and writes Spanish correspondence, able to file and organize documentation. God management skills, able to lead a team with great responsibility
Seeking for a position where I can utilize my knowledge and skills and also to gain more learning experience. I have more than 5 years experience working as a technical support representative (level 2) for an ISP company and a customer service representative for a travel company. I am highly-motivated, hardworking, efficient, fast-learner, and can work with less supervision.
I'm a very enthusiastic person, fast learner,detail oriented and I always love to learn new thing. have strong communication skills and I don't hesitate to ask questions if there's something I'm not sure of. I have 6 years experience in Customer service and data entry. I always love to put myself in the customer shoes and deliver my services as I would expect it for myself.
I have over 6 years of experience in an Office Administrator/Assistant position. I hold a Bachelors degree in Elementary Education and a Masters degree in Library & Information Science (I love to research and learn new things!) I have operated large budgets and handled billing to 500+ people. In addition, I have another 5 years of experience in customer service as a retail associate and call center representative, as well as 3 years teaching elementary school. My strengths/experiences: extremely organized and detail oriented, computer skills, type 75 wpm, verbal and written skills, proofreading, creating documents and flyers, data entry, dealing with customers/associates, event planning, heading committees, sales, training/supervising others, simple web design, and more. I am able to work with most any schedule and guarantee I will meet all deadlines. I have a laptop, internet, printer, scanner, iPad, and iPhone at home so I'm equipped for most jobs. I can provide references if needed.
Astrid and her team are the absolute best and she has become an integral part of our team. She takes initiative, is hard working and cares about my clients and our business. I would highly recommend her to anyone. catapultfitness I started out with a two-week contract with The Help, and I am so satisfied that I will be extending our contract. I highly recommend them. laurierowe Current clients are from Australia, United States, Middle East, and Germany. The Help is from Bremerton,WA- one hour ferry ride from Seattle. We offer many services for your personal and professional life. We provide competitive services in Administration Support, Multi-media & Design, and Writing & Translation- all done remotely Excellent service at reasonable price! Here at The Help, we all work very hard no matter how big or small the project is. Your success is our success too. Our mission is to grow and build lasting work relationships with our clients.
MP Power Web Services is a Registered Private Limited Company and Xpresswork is a part of it. We can work on all Admin support and sales lead generation work apart from Yellow pages extraction.
I am experienced PA/VA with all the necessary knowledge. I speak Russian, English and Turkish. I am strong at web research, data entry, translations, customer service, international trade. I work with Windows Office, Google Docs, Drop Box, ZOHO, PDFs, I am fast working, accurate and very reliable freelancer.
I am involved in numerous transcription projects. I handle various types of transcription jobs like legal, business, medical, and voice-mail transcriptions. I was admin and virtual assistant for various clients and was entrusted to handle all kind of business related documents. I am confident that I can do the transcription job that you have for me any time, any day. I strive very hard to make sure that files are 100% accurate with no errors in grammar, punctuation, word usage or typography. I am also willing to work as a virtual assistant or admin assistant. I can do research jobs and various facets of data entry and other writing skills. I have 3 years of transcription experience for different types of transcription agencies. Rest assured that I will do my best to give you quality transcription services at all times. I aim to exceed the expectations of my clients whenever possible.
Exceeding Customer's Expectation and working with Integrity is how I always Work. . I have 5 years experience in assisting US customers via phone. I have a wide experience in the field of customer service especially in the call center industry. I've handled several accounts which made me confident and ready to face any challenge for a new account that ill be handling ion the future. I've handled both customer service, sales technical support and financial accounts. With all the experience that I have, I can say that I can be an asset to your company. I will contribute my skills and knowledge to the team and im also willing to learn to everyday. Working at home had been so great for me. That is why I'm really motivated to get a full time position. Here are my contact infos if you are interested. my skype id "kdbuan" and my email --. Thanks and best regards.
I am actually a Nursing graduate but has been working as a Virtual Assistant for 6 years now. The first 3 years have been with a Philippine based company (BPO Industry) where I was trained and molded into becoming a virtual assistant and the remaining years freelance where I am working at the comfort of my own home. My experience and skills ranges from data entry to basic Secretarial Works to Customer support to some basic link building and basic html tasks. I am adaptable and eager to learn new things, I thrive in deadline-driven environment, attentive to detail, self-motivated and hardworking.
I have a professional background with over 14 years administrative experience, I have excellent computer skills, I am proficient with Microsoft Office including Excel. I have Top notch customer service skills including telephone and email etiquette. Bookkeeping duties such as payroll, AR/AP, balancing bank statements.
Technical support, Data Analysis, Content Management Service, VA, Design from Europe. Years of experience in Technical related support, Data Analysis, Academic Research,Programming,General Office, Forum moderating, Content Management, VA, Computer science since 2009. Fairly prices and reliable support. (Portfolio is optional I can send you in private mail)
Motivated, driven and results oriented indivual.
I am an undergraduate student at George Washington University with experience in extensive research projects that involve international trade, non-profit and corporate partnership strategies, and business development.
Not enough hours in your work day? Feeling overworked? Hiring Cabrera's Virtual Assistant Services to help you with your customer services and office support is an excellent solution to creating more time for yourself with the peace of mind in knowing your product and services are being represented professionally, courteously and efficiently to your customers - allowing you to concentrate on your other important aspects of growing your business! Adept at multi-tasking in receptionist/customer services, sales, online chats, e-mail communications, CRM admin management, proof-reading, internet research; making sales calls on warm leads for clients. Cabrera's Virtual Assistant Services is highly motivated in helping you achieve success in your business!
Dependable, trust-worthy, hard-working and dedicated individual. I value my work with great professionalism and respect. Always learning new trends in the virtual workplace. I am seeking for long-term opportunities where I can improve my skills, build a wonderful working relationship online and provide the service my clients deserve.
I am an energetic, enthusiastic individual with an obsessive dedication to serving customers, with excellent communication skills and organizational experience. I believe that i have the characteristics and experience. In addition I would like to add that I am averse to contract, shift or part-time employment. I am a hard worker who is not afraid of challenges.
I am knowledgeable in Customer Service Industries and as been my profession for more than 9 years in many industries such as Hotel, Banking and Telecommunications. Experience in Human and Public Relation, Call Center and Telephone Handling, Data Entry and Writing, Business Analysis and Internet Marketing. I am professional user of Microsoft Office (Word, Excel, PowerPoint) and other programs (Web Scraping, E-mail Hunter). References Available upon request.
I possess a 4 years of extensive experience in the Customer service support field. I have handled Email Support, Chat Support and Phone support. Due to my enthusiasm and commitment customer services career, I have the ability to become a central member of your team. Here are the highlights of my qualifications and background that seem most relevant to meet your needs: ? Highly skilled in listening and responding to customers? needs and concerns ? Demonstrated ability to provide information regarding products and services ? In depth knowledge of taking orders, determining charges, and overseeing billing or payments ? Track record of reviewing and making changes to customer accounts ? Proven record of handling returns or complaints ? Able to record details of customer contacts and actions taken ? Comprehensive knowledge of researching answers and solutions Furthermore, I have a professional demeanor, and good communication and negotiation skills.
To acquire a Technical Support / Virtual Assistant position where I can utilize my training, past work experience and skills to the benefit of your office. SUMMARY ---- Current in multiple industry certifications, including Network+ and Cisco Experienced Network Technician Familiar with networking concepts and practice Strong hardware and software troubleshooting skills Currently pursuing a Bachelor of Computer Applications in Computers Actively pursuing advanced industry certifications Familiar with project management concepts and practices RELEVANT SKILLS ---- Skilled in data entry, filing, processing documents, Microsoft Office. Very strong computer skills: Windows, MS Office, Adobe Photoshop Very punctual. Hard working, able to work efficiently with multiple deadlines and a team player. Experienced in phone support, troubleshooting and fixing issues. Over 8 years experience in a variety of technical position with increasing levels of responsibility.
Aish e Technologies is the TOP 1% of Service Providers in Customer Support Category **That's our difference!** Aish-e-Technologies is the best Service Provider for; - Customer Support - Virtual Assistance - Data Entry and Processing - Contact Center - Internet Marketing services We are a young, dynamic and growing firm providing one stop shop for all your Administrative and Financial Consulting requirements. We adhere to the following; Time-bound solutions - Working with the TOP management in various industries has equipped us well with the habit of meeting deadlines. Efficiency - Our vastly experienced team understands thoroughly the job to be done and its finer aspects. Precision - Our high-level of quality checking ensures that the job is absolutely perfect before delivered to the client. Wanna know more or need to discuss something? Just click the contact button and invite us in! ***********Come with us, experience the difference!!***********
Dynamic oriented professional, with more than 20 years proven experience in Customer Services, Administrative Operations and Telecommunications. Effective in dealing with external customers, as well as internal business units within various organizational levels. Able to work with minimum supervision, under ever-changing environments.
With over 10 years of customer service experience I have the ability to represent your company by providing excellent customer support in a timely manner to all customers. I have strong customer service and sales skills which includes assisting customers via phone, email and chat. I have the ability to work independently while delivering quality work in the time requested.
As accredited members of the Better Business Bureau and BBBOnline, we are a group of highly skilled virtual professionals with a combined average of over 15 years experience in the fields of Customer Support, Sales, Administrative Support, Office Support, Data Entry, Transcription, Concierge Services and more. Founder, Elesha N Keaton, holds a BS/BT in Small Business Management and has been working full time as Independent Contractor since 1998 providing quality service to businesses small and large. We promise high quality service, delivered in a timely fashion that would either meet or exceed your expectations.
Sheen's Voice Recording Link: http://s0.vocaroo.com/media/download_temp/Vocaroo_s0mqN01RA9hC.mp3 oDesk Permalink: https://www.odesk.com/users/~01d7973dc763ee0825 Obtaining a significant and challenging role that will enable me to take in any field that allows development is my primary objective in a job. Over the last year , I have worked in the call center industry and have been tallied with good accounts. I've dealt with outbound/outgoing calls, appointment settings and lead generation for loans modification program, mortgages, insurances, debt settlement, merchant services, mobile apps, web designs and video marketing. I also have experience as a customer service representative and as a technical support representative for telecoms, mobile virtual network operations, restaurant online ordering service and online retail store. I would appreciate the opportunity to discuss how my education and experience will be helpful to your company's endeavor.
Dear hiring manager, I am a customer support, email-chat,web research and data entry expert. I have worked for two transportation companies based in USA for 14 months, in total I have worked more than 1600 hours in customer support from odesk. I also have 2 years experience of working in a Canadian call center.?? Why you will choose me: Having strong interpersonal skill, I am????expert in MS word, Excel, article & email writing, chatting & fluency in English speaking. I also have accurate & speedy data entry, transcription and web research skill. I am capable of providing top quality & timely services in a professional way. Moreover I have high speed internet connection with 24/7 power backup. It would be my pleasure to discuss with you about the project you offered & I really look forward to working for you. Regards Md Moinul Islam
Do you need an efficient, thorough, timely, professional? Do you need to lighten your load at work? Do you need some extra and capable hands? Well, You have come to the right place! I will be your Virtual Assistant. I will complete any administrative task that includes data entry. I am trustworthy and will ensure you have complete confidentiality . I am HIGHLY proficient in the following programs OR services: Microsoft Excel(including Handwritten to Excel) Microsoft PowerPoint Microsoft Word (including Handwritten to Word) Microsoft Access Other Services Data Entry Website and Data Collection Updating Your Social Media Site Copy & Pasting Email Updating Blog Web Research Social Media Marketing (Facebook, Twitter, Linkedin, etc) Transcription
I am a full time teacher, but have just found this website and it has sparked my interest. I would like to earn a little bit of extra money after school. I worked in the private sector for 5 years and for the federal government in Washington D.C. I have strengths in writing, speaking, performance (I teach music), and data entry. Although I realize that I will not be speaking or performing for anyone on this website, I feel that it gives a good representation of my ability to perform and think outside of the box. If anything has to be grammatically perfect, I will employ the help of my wife, who is also a teacher.
Highly motivated economist with strong customer service, financial management and translation/writing skills. Fluent in English, French, Romanian. I have extensive experience in Customer Service and administrative assistance. Flexible, hard-working and easy-learning.
I am hardworking,committed and honest in my working. The ability that gives me competitive advantage is my time management that is to say completion of work within the agreed time without sacrificing the quality of work.
I graduated with a degree in Journalism and a second degree in Political Science with in the past decade. After graduation, I pursued management options in the restaurant industry. Recently, I've decided to change professions and now am looking for extra work. I'm extremely diligent, thorough and professional in my work. I look forward to assisting you and your needs.
My business office skills span over twenty years and throughout a wide range of duties in the medical field. I am an expert marketer of medical products and services for hospitals, clinics, and other medical businesses. I am a self-starter, being enthusiastically thorough and efficient in every task that I take on. I also write, direct, and coordinate plays and cast members on various youth and adult topics.Having a history of dependability, accountability and hard work has helped me to earn respect amongst my past and present employers and co-workers. I welcome all challenges and deadlines with an open mind and a big smile. My goal is to provide you with accurate and detailed work by giving you 100% of my very best effort. My motto is to "Excel to Excellence." If you have a project that needs to be completed in two days or even over the weekend, I'm the one to get it done for you. My belief is that by giving my best, the best will return to me.
Executive, skilled professional; experienced Customer support representative of one of the famous Internet recourses for several years;. moderator, translator, copywriter; proficient in MS Office, 1C (type of accounting system) and number of other office programs; graduate of the Moscow State Technical University.
I have 10 years experiences as an Office Administrator, Administrative Assistant, Payroll Administrator, and Human Resources related with an organization.
I'm great at providing excellent customer support, virtual assistance and managing online projects. I'm self-motivated, reliable, fast learner and result oriented person. I have a strong feeling to meet deadlines and provide excellent outcome.
Resume/C.V. Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans. Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share. Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.I have extensive experience handling customer support, phones, emails and live chat. I am available as a personal virtual assistant 24/7 365 days a year.
Customer Service Professional More than eight years of dedicated Customer service, MIS and admin support experience in multinational companies. During my service tenures, I have gained a diversified and immense working experience of dealing with client problems and their proactive resolution according to their respective desires. I have rendered my services to various business segments/industries like multinational banks, software houses and IT companies. Therefore, I carry a very diversified and rich working experience in some of the most professional organizations of the country. I am a very dedicated and hardworking individual with a flare of achieving deadlines and exceed expectations. I am flexible for any working schedule as per requirement.
I offer a high level of service to all clients. I fully focus on Client expectations, 100% accuracy, reasonable rate, mutual understanding with my client and detail-oriented Admin support as an Assistant with good understanding of office tasks. I have experience in handling telephone calls,Moreover, I have experience in replying for Emails in a professional manner and I handles calls from many clients and I have responded with utmost respect even during hard times. Further, Ability to hunt for new ideas in the given task and integrate them to get best outcomes. I always like to take challenges in my life and I always surrender to reliability and trustworthiness.
To obtain a position of responsibility that will utilize the many skills I have obtained. I also would like to find a company that has growth opportunities from within .To expand my job skills and learn new things.
A happy person. I believe life is full of challenges and opportunities, and it's a matter of how we embrace these challenges with a positive outlook. I am currently working as a Customer Service Representative for more than 5 years now. I am interested in sharing my skills and knowledge in the field I'm in. I want to share my talent, while learning, in helping different companies that would need my skills to meet their different targets and goals in given time period. I am used to the customer-service environment where I deal with different clients, different people and different situations. My job is to help them resolve their issues or disputes on their bills, for example, offer upgraded services for phone, internet or television while documenting everything that has been discussed and done. Multi-tasking is one of my learned talent. I consider this is as a hobby because I view my job description as fun thing to do. It makes it lighter and make me handle things easy and precis
It is my ambition to pursue a career path along the lines of Customer Relations, Support Staff or Administrative Positions. I believe that with my personality, experience and quick learning abilities, I will be able to make an impact in any organization that I am associated with. I am seeking a challenging placement in an innovative, progressive and Life changing organization to make real contribution towards the development of the organization and consequently creating opportunities for my professional learning and career growth. Depend on me to get the job done. I guarantee expressive, appealing, well researched and original on every single assignment.
Pear&Pears provides excellent services to every client with the ability to perform in a fast faced dynamic environment given the highest possible outcome at given time. We are continuing to improve company knowledge and skills through technology innovations and most excellent international approach - 8 years experience in Client Service, Research and Market Analyses in variuos fields - Creative Arts, Media and Capital Markets
I specialize in handling customers as well as being able to work independently. With my experience in retail and working as secretary as well I have made many last relationships with people I have worked with. I also taken some classes in college in computer software and accounting. I have been give opportunities to grow my positions when I was with the companies I worked for. You will not be disappointed.
Today world is shrinking to become a virtual family, and therefore most of the task can be outsourced. Whatever be your needs, you can be assured to get unbeatable quality, step-by-step support, guaranteed services and a reliable business partnership. Our versatile admin partners will work for you round the clock to serve you professionally same like your office employee but only difference is that you are not meeting and assigning task personally, but your task are resolved with a personal touch.
We are a dynamic group of Filipinos who have been in the business process outsourcing industry for several years. We aim to be the leading provider of quality outsourced services to employers from all parts of the globe. Each member of The Sage Link has over 3 years of telephone experience. Quality of work is guaranteed and communication with employers is maintained at all times.
Hello Friend, This is Kunjan 1) MBA with Marketing Skills. 2) In depth knowledge of SAP (Power User level), Excel, Word and Powerpoint. 3) Can work under pressure with full accuracy 4) Result oriented attitude 5) Positive attitude towards challenges 6) Assured and accurate service considering clients highest satisfaction level 7) Honest and hard working Try me and get benefited.
Results-driven and customer-focused professional with significant expertise in providing innovative online marketing techniques and administrative, order management & customer services. 10 years of administrative experience, 5 years of Logistics / Customer Service experience and 3 years of Product / Online Marketing experience. I have fully equipped office and work with Windows PC, Apple Computer, color printer/scanner/copier, iPhone, Skype, Wi-Fi, etc.
Over 9 years of work experience in international call center/customer support industry focused on both customer service and telesales. I am aiming to be one of the most trusted and dependable Elance professionals, providing consistent and quality work. I am results-oriented, knowledgeable, reliable and patient. Aside from customer support and quality assurance, I am knowledgeable with Microsoft Office such as Word, Excel and Powerpoint.
... Bring 16 years of office/customer support experience working within high-volume call center environments. ...Maintain demonstrated research, analysis, and database management proficiencies. ...Excellent communicator with strong time-management and customer needs assessment skills. ...Exercise independent judgment, decision-making, and problem solving abilities.
I have worked in the Customer Service industry for over 20 years. I have been both an associate and manager. My experience has ranged from government and finance, to retail and advertising. I have often been requested to handle the ???tough?? customer even when I wasn???t a manager. I enjoy the challenge of variety in any form. I have also been writing off and on for 20 years. Most of the writing I have done was in the form of rewrites and uncredited work. Advertising has been where most of my writing has occurred. I have experience writing ad copy, and also writing informational pieces on companies advertising in special publications. My first love is writing short articles, and the occasional short story. I have a degree in Wildlife Management, and tend to write mostly about animals and human interaction. But I also worked 12 years at a police department so my short stories tend to be based on my experiences there.
Our team specializes in providing customer service on your website. We can answer emails and talk with customers on your website instantly. Your customers will love going to your website. We will assign a team of at least 3 people to work on your website 24/7 for only $99 a month. With this amount, you get a team of agents and all the software needed to run the customer service department. Setup your customer service department now.
*Ranked as one of the top 25 freelancers on Elance in the admin support category!* Hi, my name is Chelsea. I have an MA in English and I have worked in many fields, including as an editor at an internationally known news outlet, an executive assistant, and much more. I now work from home and I absolutely love it. In addition to my background, I also have experience with numerous computer programs and platforms, and am available to reach anytime via email or phone. SKILLS INCLUDE: -Personal Assistance services -Executive Assistance services -Virtual Assistance services -Editing, copyrighting, and proofreading -Project management -Travel planning -Transcription -Types at approximately 87 wpm -Data Entry -Data Mining -Customer Service in-bound and outgoing calls and more!
Self-motivated. Experience in instituting and conducting operation procedures. Demonstrated record of high performance including attention to schedules, deadlines, budget and quality of work. Ability to work independently which allows better management work flow. A good leader and a good follower.With successful experience among others in the following areas: STAFF SUPERVISION: Responsible for screening, hiring, directing and evaluating the staff. Responsible for their output and quality of work. Maintain morale, motivation and positive employee relation. SALES MANAGEMENT: Responsibilities includes selecting fast selling goods. Performed market research and forecasting sales return. A recipient of an Award for having regularly exceeded monthly and annual sales quoatas. LAST JOB is at a call center. Works as a Tier 2 Technical Support senior representative. Handles technical troubleshooting for T-Mobile line of products.
I strive to provide the highest quality personalized support to a company, utilizing my strong organizational, analytical, computing, coordinating, and interpersonal skills. I am bilingual Spanish and English. I welcome learning new processes/working styles to complete tasks, learn skills and software.
Ranked #2 out of 156,108 Admin Professionals on Elance! With over 15 years of experience in Management, Public and Customer Relations, Training, Sales, Operations, Project Management, Administration and Writing, I am confident that I can provide the caliber of service you desire. I have served as a Virtual/Personal Assistant, and provided a variety of customized services, for individuals and companies for 9 years.
With over 10 years in the customer service field, I have gained a well balanced perspective on customer relations and received a professional skill set that I like to apply at every job I commence. I have the self motivation that is needed in independent projects so you have the peace of mind that I am hard at work completing the task you've given me. I am professional, organized communicator whether working with a team or one-on-one with clients. I will make sure that every detail is acknowledged and executed in a timely manner to give you the fast, efficient service that you hired me for.
Italian native speaker with a vast international background, perfectly bilingual (Italian-English), having worked a year in the United States as an Administrative Assistant translating letters and financial documents between Italian and English, now working as a professional translator at the Catholic University of the Sacred Heart. I have an extensive customer service experience working as a Customer Service Representative for Microsoft in Milan, Italy (4 years). I have great experience in dealing with customers/third parties via the telephone and experience of operating a PC using windows based software (Outlook, Word, Excel, Powerpoint). I am currently studying towards BA (Honours) Business Studies with Accountancy at the Open University in the UK.
I am seeking for opportunities for me to be able to integrate what I have acquired. My passion for work along with my skills is something that I am really pleased to present. All through out the years, I have experienced working in various sphere of influence, from my personal interest of multimedia and computers, like video / photo editing and basic computer troubleshooting; to the fields of Health care and social work, and currently being in the BPO industry. These backgrounds made me posses an exceptional work ethic and commitment to organizational objectives.
Skilled Customer Service, Real Estate and Consumer Bill Collector with managerial, clerical and research experience; familiar with FDCPA and Bankruptcy Laws; knowledgeable in Microsoft Word, Excel, Outlook and PowerPoint. Detail oriented English/Spanish proficient.
I have over 15 years experience in customer service and / or project management using Word, Excel, Outlook, and google search. I have a typing speed of 75 WPM and I am a hard worker, pay close attention to details, and very dedicated to everything I do. I meet all deadlines with work I am proud to show.
10 + years in customer service
Providing customer services as required to maintain and enhance existing business, and preventing cancellations. Answering incoming e-mails, processing orders, and dealing with customer disputes. Processing customer inquiries and complaints, resolving them through written communications. Consulting with appropriate individuals or department in handling unusual situations. Identifying and reporting on continuing problems in an effort to minimize future negative customer impact. Provision of high-quality advanced technical support.
Master of the art of Customer Service. No matter what job you get, it's all about customer service, one way or another. I can do inbound & outbound (telemarketing, etc.) calls with clarity and confidence. My voice and personality will do wonders for your business! My data entry/keyboarding skills are already top-notch, but the longer I do the job, the faster I get at it. Give me a chance and let's see what I can do for you.
Responsible for daily oversight and direction for all day to day operations Develop and mentor Customer Service Representatives Support all Canadian and U.S. clients, agents, distributors and field sales Inside Sales, Order entry and acknowledgements Following up on order status, expediting with all Vendors worldwide Coordinate logistics between Denmark and Canada Customer service and trouble shooting support related to invoicing, ordering, returns and warranties Handling day-to-day customer, agent and salesman inquiries Continuously looking to improve quality of customer service delivery Prepare sales reports Provides new CSR training as required
My experience has been mostly in the commercial side of the SaaS industry. I have held sales and analyst positions in the industry. I have built skills in customer service, business analysis, sales, project management, etc. I have experience training clients, and doing software demonstrations. I have had exposure and I am very familiar with the PE and VC industry. Business development, with special focus in Latin America and eSourcing.
With more than three years of experience in customer service, telemarketing and data entry I'm hopeful to be some sort of help to clients who are searching for solid and dynamic solutions to their businesses. -Detail-oriented and accurate. -Significant Customer Service & Telemarketing experience with notable achievements. -Took part in various student activities at college and was mainly responsible for the translation work. -Average typing speed is 40 words per minute. -Former travel consultant and forever traveling addict. I also can translate articles for administrative, medical, legal and financial purposes in a timely manner
I am from Mumbai, India and have spent almost the whole of the last decade primarly in Technical Customer Service and Application Support. I am well known within my company for my excellent PR skills and command over the English language. I also love singing and playing the guitar.
I have many years of office experience and customer service. My goal is to satisfy the customer while keeping the companies best interests in mind.
I have 29 years experience in the non-profit space. Most of my experience is shared between running a membership support center for almost 4 million members and supporters, direct mail processing and internet marketing. In April 2013 I opened the doors to my VA business part-time and made the move to full-time November 1, 2013. I currently assist a 7 figure business owner and a web designer. Customer Service - Trained, coached and monitored both written and telephone contact between team and membership. Call volume ranged from 3K to 4K callers per month. Direct Mail - Developed and implemented processing procedures for a caging operation who processed about 4 million pieces of mail per year from membership. Internet Marketing - Managed the email program to a 300,000 email list. Maintained a 98% In Box Placement Rate. Coded, tested and launched 8-10 emails per month using a/b split testing. Data analysis reports produced for each launch.
I have been working in a call center for almost 8 years. Handled different projects, inbound, outbound, sales, customer service and technical support. With this kind of work experiences I believe that I can do whatever work would be available for me online whether a call center work or a data entry work. I can definitely work under minimal supervision and under pressure. I am hardworking, reliable and can manage time wisely. I am willing to learn and am a fast learner.
I am results-oriented, highly articulate and driven. I have the ability to manage multiple projects, promote communication & provide motivation for achievement of goals. I have a strong writing background and highly developed organizational skills. I?m very comfortable with heavy phone/email contact and follow up, have organized program and staff calendars, was responsible for billing and payment of accounts, ordering and maintenance of supplies and equipment. I?m comfortable working with Mac OS, PC, Microsoft Office Suite, Internet for research, newsletters and other social media outlets, event/space planning, general office machinery, audio visual tools & editing software.
I am a hard working full time night auditor at a resort in Orlan do, Fl, I am also a part-time student going to school to get my bacholors in hospitality management. I am extremly customer service oriented but also excel in computer tasks after a brief training session. I have been in the customer service industry for my entire working career (nine years).
Over 10 years of working experience in retail sales/cashiering and customer service.With 3 years experience in a an e-commerce and call center industry. Fast learner; enthusiastic and self motivated; hardworking, sincerely enjoys creating good relationship with people; can work with minimum supervision. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, other office procedures.
I have over 10 years of customer service experience. I have extensive experience as a receptionist. I know how to work in a fast pace environment. I have mastered the skill of multitasking at a great pace sometimes independently or in organized meetings. I am very knowledgeable with all Microsoft programs including MS Word, MS Excel, MS PowerPoint and MS Outlook. I know how to answer several phones at one time. I know how to stay in constant communication with my employees in all areas of the office. I am constantly answering phones, greeting people as they walk through the front doors and directing people to the correct office for their appointments. I have a great personality that can help the team be successful. It takes an entire team for a business to grow and for customers to come back again. I will always work hard for your company, maintain a professional attitude, and have the utmost respect for anyone that walks into your business.
A creative support professional, Proficient in prioritizing and completing tasks in a timely manner, yet flexible to multitask when necessary. Customer focused with one year industry experience including research, customer service, and data entry. Enjoys learning new programs and processes, a team player who is attentive to detail and able to work in a fast paced work environment. Excellent oral and written communication skills.