A highly qualified business professional with a B.S. in Business Management and Minor in Marketing with a 10-year progressive track record of hands-on experience in project management, administrative support, office management and marketing operations. Solid knowledge in Project Management, Contract Negotiation, Budget Management, Process Improvement, Creative Problem Solving, Organized, Attentive to Detail and Highly Productive, Flexibility to Adapt to Pressure, Event Management Operations, Training and Developing Employees, Coaching, and Bilingual: English/Spanish
Taking over the mundane...I specialize in those necessary tasks that you don't have the time or patience to complete. Consider me your source for short-term, time-sensitive projects. With a background in administration/customer service and current experience in project management, I have the organization skills and efficiency needed to complete your project with speed and professionalism.
I have worked in the area of office administration for several years and would love to continue the work I do so well without punching a time clock day in and day out and having no real possibility of advancement or freedom in scheduling my time. I have worked for two companies and have become proficient in several areas of customer service. The first company was related to hard money loans and I serviced a variety of customers who were looking for investment property by running searches, and keeping them informed of interesting property, as well as going to auctions as required. My second job is a traditional executive assistant position where I use products such as Access, Microsoft Word, Excel, and occasionally Power Point. I am responsible for taking and processing Purchase Orders, setting up new construction jobs, filing, purchasing, printing, and sending out blueprints, timecards, processing expense reports, and working closely with our superintendents and office staff.
I am Maria Leonor Sagun, currently working as Admin Assistant at Deutsche Bank AG, Manila. I've been with the bank for 9 months now and I'm glad to say that I really enjoy my work there, a reason that is why I still keep on holding on and staying with the company. However, one thing that really makes me want to give up my banker life is because I don't want to spend a total of 5 hours per day to go to office and vice versa. Right now, I'm considering a work from home job. I've been searching through the internet for the available jobs where I will fit in. Though I'm just new to this, I know that my work experiences dating back to several years are enough to compensate the requirements that the employers here in Elance are looking for. To all employers here in Elance, I am requesting you to consider me for your available position/s, specifically as an admin assistant, virtual assistant, customer service representative, data entry, and/or technical support representative.
I am an experience customer service representative. I have excellent verbal and written communication skills, problem solving skills, time management skills. I am task orientated. Data entry, excellent researcher, professionalism, flexibility, and thinking out side the box. I am an easy doing person with a lot of patience.
Need an effective Virtual Assistant,? An efficient Customer service officer? Researcher? I'm ready to help you with your business needs! I'm a graduate of Bachelor of Communication Arts Major in Journalism. Has been in a BPO company for 5 years and gone through extensive leadership and customer service training's. Highly expert in admin and office task. Able to beat deadlines, can do multi tasking and proved to to work with less supervision. Highly expert in online, offline data entry, email marketing and online research. My experience in the corporate world has honed my Virtual Assistant skill. I have wide knowledge in inbound and outbound sales and also passed a team leader/supervisory position. The trainings and experiences I've been through as an agent to a supervisor level enhanced my communication and leadership skill as well as equipped my admin and management capability. I'm not just willing to be part of a company but eager to share and help for the companies growth.
An experienced administration assistant, secretary, translator and customer service co-ordinator, competent with business and administration information technology. A conscientious person, who works well under pressure. Flexible and organised approach to heavy workloads, ensuring deadlines are met. Good team player, able to use own initiative. Excellent communication skills at all levels. Ready to acquire new skills & gain further qualifications. I excel when performing general office and clerical work, entering entry, conducting online research, coordinating meetings, and whenever possible, always try to project a professional business image. Superior handling of multiple priorities in a timely and efficient manner whenever possible. Primary duties include billing, maintenance of client records, occasional typing, compiling reports and statistical data, occasional petty cash maintenance, document filing, and other miscellaneous clerical responsibilities.
My name is Karen and im 33 year old professional from the Philippines. I graduated with a degree in Occupational Therapy. I've been working in the BPO industry for almost 6 years. The first 2 years were as a customer service representative taking in calls from the US and the UK.After my stint as a CSR I was promoted to Recruitment Specialist in eTelecare Global Solutions (Stream Global Solutions) and 24/7 Customer Phils., handling numerous HR procedures like conduct screening, initial and behavioral interviews, conducting assessment tools, evaluating, and hiring agents based on the profile determined by the client. I consider my positive attitude & dedication to my craft as two of my best traits coupled with the desire to be versatile in order to enhance my abilities to its utmost capacity & continue to improve on my craft through job exposures.
9 yr experienced Business analyst having extensive experience in end-to-end project and data management including planning, scoping, estimation, status tracking & ensuring implementation and successful delivery as per the SDLC system. Some of the highlights of work - - Strategize and prioritize project scope document for clear details and priority of project road map and get the approval from clients. - Managed work on functional specifications, SRS & business analysis document. - Detailed wireframe diagrams for the client and the development team. - Daily client communication (as per client convenience) to ensure smooth delivery of all project modules. - Follow strict directions from client as well as provide conceptualized solutions. - No compromise with quality and security of client data and project. - Client satisfaction is first and foremost motto. - Available 24x7x365. - Provide training/support manuals and instructional guides.
Greetings. My name is Kaia. I've worked in various fields from mortgage and life insurance sales to the administrative and customer service industries. I hold a bachelor's degree in Media Arts and Studies from Wayne State University. I am from Detroit, MI currently residing in a suburb of Detroit. I'm 29. I love music, writing, bowling, conspiracy theories, science fiction, documentaries and comedy.
A highly experienced Management Professional seeking to leverage extensive background in volunteer, nonprofit, people, project, or HR Management via an organization and/or online, where my expertise add greater value. I posses 10+ years of experience in Volunteer/Nonprofit Management (recruiting, screening, orienting, training, supervising, retaining, and program evaluation). Possess the knowledge of the legal aspects of a Volunteer Program. Proven ability to work independently, handle multiple tasks, identify and swiftly solve problems. Superior verbal, written, presentation, and time management skills. Strong leadership, customer relations, and interpersonal skills. Unwavering ability to communicate in a friendly, informative, and inviting manner with people from a wide variety of cultural, ethnic background and lifestyles. Possess excellent public speaking skills.
9 years of call center experience with proven skills in customer service, sales (outbound and inbound), appointment settings, technical support, financial account support, admin, collections and welcome call. 2 years experience working as a Quality Analyst in a call center industry. 2 years experience handling a team of telemarketers, collectors, and welcome callers. 2+ years remote / virtual assistance experience providing excellent customer service, sales, and admin support for US and Canadian Clients.
I have strong technical skills and proficiency in word processing, databases, and spreadsheets. I am proficient in Microsoft Office and have commendable Customer Service rapport as well as professional phone etiquette. I have experience with data entry, 10-key, and advanced Quickbooks. I also have basic knowledge of Design/Web/Graphic Software and social network/SEO marketing. I have experience in scheduling appointments, communications with clients, and I am familiar with a variety of phone systems. My communication skills are excellent and I have training on a variety of software programs and systems.
Whether you're needing secretarial services, a personal assistant or secretary, a customer service rep, data entry operator, word processing specialist, technical person or any type of off-site worker, we can help.
We go beyond the ordinary to exceed our clients expectations, guaranteed. We treat each client like a partner to ensure mutual success. We continually earn your business through hard & honest work and to ensure your receive quality work every time. We specialize in office management, online marketing, market analysis, internet advertising, customer service, online research and administration. We are Canadian university trained in office management, business administration and engineering. English is our first language, & we are available daily. We offer a competitive pricing structure, quick activity turn around and provide professional services. Contact us today. We have over 10 years of experience & have assisted over 30 clients including; Filmrookie.com (online videos), Yellowpages.com (online directory), Careerbuilder.com (job site), Bpath.com (advertising network), and more. We can assist you by building upon our knowledge and applying that knowledge to your business.
I have over 15 years of administrative support experience in professional & casual business environments. My strength is my ability to handle and adapt to stressful situations at any given time. I have 17 years in customer service and I have also been involved in community service work. A.S. Degree in Business Management., Marketing & Administration
I am a well-rounded individual that strives on deadline oriented tasks. I have experience in both large and small organizations ranging from sales analysis, people management, executive assistance, marketing, technical writing, copywriting, fundraising, customer service and tax preparation.
I am an entrepreneur here in the Philippines doing some typing jobs, printing, trouble shooting and other related computer jobs. A graduate of Bachelor of Science in Commerce major in management. I have work to companies as an Administrative Officer, and also I've done some customer services jobs in past works. I'm a hardworking person and I dedicate my talent, time to finish assign task as a commitment to my clients.
I am a bilingual (Spanish-English) writer and self-published Author on Amazon. I can easily convert books using Kindle and Createspace platforms. I can proofread, edit and create content to be read on the Internet. Also, I can format text, do data entry, live chat (customer service), web search, and handle e-mail accounts.
I have worked for Convergys Corporation, an outsourcing company that caters American consumers. I have been with the company for almost a year as Live Chat Support-Customer Service Associate, E-commerce department for Comcast. We do order entry for customers who would like to sign up for Comcast services such internet, phone and cable TV.
I have previous experience working in an office environment and as a manager. From these experiences I learned how to handle completing tasks in a stressful fast paced environment, as well as, bookkeeping, multi-tasking, answering phones professionally and courteously, organizing and maintaining staff and files. I have learned strong communication skills both oral and written, and fast/efficient data entry. In each environment, I was able to use the skills I learned at my previous employment to better myself and to improve my new workplace. I have used many different computer programs and systems, including Microsoft Office for the past 12 years. As well, I have 12 years experience in Customer Service with 8 years in Administration. From my previous job experience I have learned how to be hardworking and reliable. I work independently very well.
My main objective is to provide high quality of service to my clients/employers, with timely manner, accurate and professional results. Each task is giving me an opportunity to show my skills and talents. I'm a full time freelancer who is highly motivated on each and every task that was assigned to me by my clients. Over the last 8 years, I have gained huge experiences with Customer Service, Chat Support, Email Support, Technical Support, online Marketing, Email Marketing,Telemarketing, Admin support and Virtual Assistance. My core competencies are Customer Support, Email support, VA and Admin support.
- Strategic Planning - Sales & Marketing - Business Development - Relationship Management - International Sales/BD -Tender/RFP Management - Training & Development - Reports / Documentation - Team Management A proactive leader & planner with expertise in strategic planning, market plan execution, account management and pre and post sales efforts for targeted marketing. A consistent performer with demonstrated skills in increasing revenue & streamlining workflow. Exceptional communicator with strong negotiation, problem resolution and client need assessment aptitude.
I have worked as secretary and at present I'm a dedicated and result driven Sales agent / Customer Service agent. I already handled inbound and outbound sales with customer service related task included in my 4 years in call center. I have excellent communication skills, works professionally and always aim to give best result. I can work efficiently in a team or independently.
I am excellent with data entry and can type 60 WPM. I work with Microsoft Office applications such as Excel, Word, PowerPoint, and Outlook everyday. I am available to work weeknights and weekends. I am a quick learner and very eager to put my skills to work. I will dedicate myself to complete any and all jobs with accuracy and in a timely manner.
Thank you for visiting my profile. I am the virtual assistant you are looking for. I am a very meticulous and hardworking individual with 6 years of administrative experience and typing speed of 80 wpm. I take pride in being driven and once a job is at hand I will get it done and I will get it done right. I have solid knowledge of Microsoft Word, Power Point, Excel, MRI, and various other programs related to administrative support. Just tell me what you need and I will get it done. High quality, low cost and quick turnaround time can be expected. NOTE: I also have the professional resources to get anything from web design and Unix help to accounting for you at very competitive rates.
If you want to hire someone responsible , hard working and reliable who can offer high quality work for a fair price don't doubt to contact me . I have over 17 years of work experience in administrative field and customer service . I can perform a great variety of tasks and I am capable of following strict directions. I have an excellent reputation for my knowledge of languages and my communication skills. I worked at a bank in import/export dept . as well as other areas for 14 years, then at a NPO ( prevention of traffic road accidents ) , and I actually work as QA (quality assurance /analyst) at an american well known customer service company (call center) located here in Uruguay. Most important is that what I offer is what you get. If I apply it's because I am 100 % sure I will be capable of doing it . I strongly believe that these type of sites make hiring the correct person for a specific task much easier, this is globalization. Thanks for looking at my profile
Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours servic
Give me a challenge, love to create, develope and complete tasks. Mutli-tasked and orgnizated. Excellent customer service support . Love to work with contracts and proposals.
Hi, I have been working in an office for 10 years. I currently work as a bookkeeper from home and can put your job first. I am friendly, accurate and type over 65 wpm. I have extensive training in bookkeeping, call centers, VA, data entry, transcription, file management, database management, customer service, and research, account reconciling and invoice creation in Simply Accounting. I am proficient with Microsoft Office Word, Excel and Outlook., Google Docs, Simply Accounting and Skype. I love to learn and push myself.
We have experienced teams for Data Entry, Data Processing, Captcha Entry, Resume Processing, Forms Processing, Image Processing, Medical Transcription, Legal Transcription and Business Transcription. Presently we are already working on: 1. Data Entry 2. Captcha Entry 3. Insurance Claims Processing 4. Medical Transcription 5. Business Transcription Apart from Non-Voice Campaigns we have experienced in Voice Campaigns as well. We have past experience on the following campaigns: Tele-marketing campaigns Mortgage Lead Generation Appointment Setting Telecom Credit Card Merchant Account Survey Inbound Sales for Travel Club Pharmacy Customer Support Services Web chat Support Technical Support Customer Care Support
Experienced in call Center Industry for 4 years and as administrative assistant for 1 year. I am seeking for position where knowledge and skills can be applied.To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used.To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. I want to put my skills to work for you. I have a wide range of talents and the things I dont know I'll learn. I am very easy to work with and a very fast learner. I am smart, can think on my own and can work with very little (if not any) supervision.My objective is to offer honest, timely and dependable support while seeking a position that is respectable, honest, fun, and interesting. The area I have the most experience is as a personal assistant, tackling projects that most would not.
HITISEM helps business organizations to implement the IT Service Management concept in the IT day to day operations and management using the ITILÂ® model and framework. I am a remote IT Support Specialist; has more than 6 years of experience in IT field which includes 3 years of experience in serving clients based in United kingdom, provide them range of solutions in Windows XP, Windows 7, Windows 8, Mac OS, Windows Server 2003/2008/ 2012, Exchange Server 2003/2007/2010, Linux, Switch ,Router ,Firewall ,Storage ,VMware ,Citrix. Well-versed in the technology sector, Reliable service, Customer Satisfaction is always a goal.
6 years of experience providing customer support in busy call center environments for hotel and digital cable companies. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.
I have had the opportunity to work in different departments gaining an insight of there functionality. Below is a list of my experience - Sales - Customer Complain - Technical solution of our product. - CRM ( Customer Relationship Management) - Tele Sales - Time sheet recording.
We are a team with more than 25 years of experience in editing and publishing services, administrative assistance and customer service
Working knowledge of Microsoft Office Suite. Thorough understanding of great customer service. Self-starting, goal-oriented individual. Quickly learns procedures and methods. Honest, friendly, outstanding communication skills. Skilled with computer systems and software. Self-motivated and assertive. Dependable - can work without supervision. Demonstrated effective leadership skills.
We are group of Engineers in IT. We are Specialized in Virtual Assistance, Administrative Support, Email Handling, Social Media Marketing, Web Researching, Web Developer and WebDesigner since 2010. We like to face challenges Hurdles make Our nerves strong, We work hard to achieve Goals and to Develop Clients successful environment. We got hundreds of satisfied customer outside elance but i promise give me chance i will prove all my abilities. I am Ali Usama Team Leader and CEO of the Company. I am Idea Generator so to improve my skills i provide Business Consultancy, from my past experiences. By the grace great of God i am able to groom 4 Entrepreneurs with my Web based Business Ideas, and surely wit the hardwork of my Team member, You can be the Next successful person in this Huge world on Internet Market, I and My Company could be your shield and way to the sky-scraping Business, HIRE ME.
I have over 11 years in the commercial credit and collection industry covering a wide scope of account receivables. I bring to the table my key strategic drivers: high quality of customer service, credit analysis with support documentation and keeping account receivables in line with the company standards. My most recent position was Manager Customer Service/Registration for over 3 years. This position was a visible one and the perception of our department set the tone for the entire organization. We strived and accomplished our goals, looking for our next process improvement challenge. Some of the areas I was hands on and supervised was production of data entry and verifying financial information with our application process online and on paper. I look forward to discussing this business opportunity at your earliest convenience. Regards, Andrea L. Smith
I have 7 years experience working in the BPO Industry. I started as a workforce analyst for more than a year interacting with a wide variety of people especially clients abroad, obtaining and preparing reports as requested by management and clients. Last 2007, I worked as a customer service and sales agent for an international telecommunications and credit card accounts by solving customer queries and offering products and services. I also worked as an outbound telemarketer specializing in lead generation, appointment setting and selling product to prospective clients and business to business. Recently (January 25, 2011 - July 27, 2012), I worked as an Operations Supervisor for a BPO Company, managing 20-25 agents per team and working with the management and the clients.
i am a seeking a career in administrative support field where I can use my office skills expertise.
Dear Sir, I am karthik ramesh having five years of data entry experience. I was awarded as best data entry specialist by the company ,I have been working for. I have done many Data entry projects of Entering PDF to Excel, Web uploading, Claim Data entry, Sending business mails, finding contact information from Internet,research and fast checking. My main focus is delivering Quality work to the customers, I assure you for 100% accurate Work. You can rely me as am a energetic Person and a hardworking guy. Satisfying customer needs has always been my priority. Software Skills: MS office, windows, MS excel.HTRI, PRO-II Dos, Windows (95, 98, 2000, XP, 7) PHP, .NET, Adobe Photoshop, MS Office, Internet. Online research, fact checking, data mining, data conversion, data analysis, data entry, data gathering and other admin jobs. Product uploading, online marketing and more freelance jobs.
I am competent, quick learner & a co-operative technical & a customer support person. I have worked for Microsoft for 2 yrs which made me learn the secrets of courtesy & to be a nice customer care representative. I have handled difficult situation like frustrated customers, abusive customers, emotional customers, very old customer those who are a bit slow and your patience is tested. Started from an agent level and reached a level wherein I used to handle a team of 15 teammates. Being their Level II, I was responsible for supporting them while they were live on calls or facing a difficult situation or handling a tough customer, used to roster them or tell them to go on breaks etc. I used to support and maintain a very friendly and a cordial relation with my teammates and hence helping them to achieve desired results for them and our employer too.
I have many years of banking and office skills and currently manage a small church office. 10 years of banking and accounting experience-15 years of office experience-5 years of customer service experience- Manages functions of a small office-Updates and Maintains filling systems-Researches Grant Opportunities-Reconciles Accounts- Edits and Updates Websites- Coordinates Fundraiser Events- Proficient in Microsoft Office Suite: Word, Excel, Power Church plus and Access.
I have been doing customer service on and off for about 8 years. I also have 2 to 4 years of cold call sales as well as door to door sells. I've done inbound as well as outbound calls . I am a people person and some way some how people just draw to me. I am a hard worker and I love to keep busy it makes the work day go by faster.
I have an extensive working background including over 10 years of customer service and administrative support, educator with Kaplan supplemental services, director of supplemental educational services at charter middle school, and now a part time nursing assistant while pursuing an RN license.
Excellently communicative, marketing oriented skills and expert in article writing. I have been in admin position for more than 5 years. Working as an individual on product marketing, article writing, customer support, chat support, VA roles. My company provides support on ticket support, phone support. find more information in my company website. http://assistyou24hr.com/ Skype: raiyan1111
When you expect only the very best! Published writer, blogger, ghostwriter, copyeditor; Customer service expert; Career consultant; Business owner;
I have 5 years of Technical Support experience through established BPO Companies in the Philippines and has had experience handling the most dynamic and challenging support environments for multinational companies such as ; Time Warner Cable, Adobe Imaging Softwares, AT&T Tech DSL and Qwest Tech DSL I am technically inclined and adept on both hardware and software and consider myself a very fast learner, a very enthusiastic listener and most importantly an all around people-person who considers integrity and honesty as the main drivers that keep and draw customers to any product or service. My experience with technical service includes troubleshooting internet connection, installing programs and drivers, setting up email clients and other email support and initial diagnosis of computer issues. Virus and malware removal troubleshooting. Reinstalling operating system. Providing troubleshooting services for Adobe Photoshop family products (Photoshop, Lightroom, Photoshop Elements)
My long term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent trainer who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence and training them to build the sale by improving their people skills.
Highly self motivated, reliable, ready to complete the task at hand. I am a very hard worker and will not stop until my job is completed to the satisfaction of my employer. I have experience in Customer service, Phone Sales (warm and cold calling), administrative, scheduling, bookkeeping, working with high end clients and CEOs to maintain business relationships, finance, data entry, marketing, and much more. I look forward to putting my skills to work for you!
Quality. Effective. Worth it. My goal is simple - to supply the productivity that is satisfactory to those who demand it.
Web Research and Data Entry are my areas of expertise. I believe in using advanced search options. Searching information on the web is not just about finding whatever comes first to get the job done; but to understand the needs and requirements of the client and providing the optimum solutions. I am here to do something more than a 9-5 job, to improve my skills and provide my services to the global customers.
I currently worked as customer service representative for 2 years. I have skills in computer,typing and microsoft word.I am passionate in photography, i have skills in photo editing.
Hi, my name is Celeste Rosete. I have been working with BPO companies for 5 years already. I worked as a data analyst with Accenture for 4 years and currently working as a technical support with West Contact Services, Inc. I would say that with my 5 years of experience with BPO companies, it equipped me with the right skills to perform tasks. I can work with minimum supervision, once that I learn the ins and outs of a task given to me, I can say that I can be an asset to you. I have become a subject matter expert in one of the accounts I have handled. I can work under pressure. Once that I get comfortable with my work, pressure is not a big word for me because, once I got comfortable with what I am doing, I will be able to deliver what is expected from me, but if things are not going towards my plan, I do not let stress to overcome me. I honestly tell to my boss or customer of the situation and set expectations to them. I hope to hear from you soon.
Hi 'm Mylene Domasig , I'm hardworking and eager to accomplish work for the satisfaction of my customer/clients. I have excellent signal source of internet and could work online 3-8 hours everyday, I have knowledge in technologies and in making presentations,have also excellent typing skills. I studied in one of the most well educated schools here in manila, so I'm sure I have the potentials and skills but I'm willing to learn .
I am a graduate of Bachelor Of Science in Information Technology with more than 4 years experience as a General Care Associate II in a BPO industry. As an expert Customer Associate I am proud to say that I take pride in providing 100% accuracy in what do. I make sure that I always give my best shot in everything that I do to exceed customer's expectation. I am reliable, competitive, hardworking and result-oriented. Customer satisfaction always comes first to me so rest assured that I can provide the service you always need.
Hello my name is Ana and I am a professional Executive Assistant offering more than 15 years in the corporate Administrative sector. Fluent with Office and Business Management, Secretarial assistance and financial literacy, I am available to anchor your daily business needs. As President of "YourOfficeHQ" I am actively seeking new clients while supporting my current client list within many different business industries. From Transportation to Financial services to Owner operators, I offer a strong business platform of support for you to trust on while also securing and protecting your business image without hindering your reputation. Please reference the accompanying skills set for your review. Look forward to working together.
Young single parent with 5 years of customer service and data entry skills. Excellent organization and typing skills. Hard working, accurate, and very dependable. Have knowledge in Microsoft Word, Microsoft Excel, and email sending.
With over 5 yrs of entrepreneurial-ship in DNA Alternative Forms Services. A personal business website developed to offer personal and professional development and enhancement of skills through mental entertainment. We offer Virtual Services for professional development, Community Development Services for growth, and Skills Development of the natural Mental, Spiritual, Physical skills. We provide virtual assistance, Self Help tools and assist in Goal Development. Over 5 yrs in the administrative assistance, 3 yrs in the real estate field, and 8 yrs as an entrepreneur in the online business.
Summary of Qualifications: -Excellent Communication skills both oral and written -Possesses a Bachelor's Degree in Development Communication -Expert in Microsoft Office Programs like Excel, Word and PowerPoint -Excellent Customer Service -Ability to adapt, understand and learn new things -Able to work with less supervision -Typing speed (60-70 WPM) -Internet savvy -Call center skills
I've been a Quality Assurance Verifier for 3 years in CyberCity Teleservices Ltd. Clarkfield Pampanga. I've worked with Sutherland Global Services for PayPal as Customer Service Representative for 3 years and 11 months. I also joined Convergys at Glorietta 5 as Collections Agent for Citibank and worked with NCO Clark Philippines and TeleTech Pampanga for T-Mobile as GenCare Representative.
I have the ability to work under pressure, at odd hours, and carry out various tasks concurrently. I am at ease to work in a team, either as member or as team-leader or to work individually. Besides, I have an out-going personality, possessing the ability to create a friendship network within a short lapse of time. Other than being an ambitious and hard-working person, I am keen to take up challenges and initiatives.
More than 8 years of experience in customer service and operations within a large corporate firm. My journey in customer service includes first time resolution of queries, correspondence, billing and collection for large employer groups, high level escalations, developing processes and relationship management. Over the years I have gained valuable knowledge in using the Microsoft Office tools to complete tasks and projects smarter and quicker while always focusing on the detail. I completed a BCom during my university days and am currently study towards my BSC Informatics. I can guarantee that any job I complete will be done professionally and at the highest standard.
Seven years as Customer Service Representative and two years experience as Logistics Administrative Assistant for a Multinational Companies. Studied in Spain where I obtained a technical marketing degree Spanish. I have extensive knowledge of both spoken and written Spanish and English (grammar, spelling), The possibility to work with persons of other countries with enthusiasm me and I like new challenges. I am sure that the one who contracts me will be 100 % satisfied of my work. Proven track record of meeting deadlines, being highly organized, and efficiently prioritizing and handling multiple tasks. Excellent verbal and written communication skills. My main goal is to see the customer satisfied with the work done.
The Pultan team was formed by individuals who believe in the immense power of internet and marketing. With tremendous experience in domains like Search Engine Optimization (SEO) and Data Management & Data Harvesting, we foresee an exponential growth in the coming years. Business methodologies have changed and our approach is flexible to adapt. We provide niche services that focus on just one thing â increasing profits. Our data management and harvesting services include a thorough analysis of competitor actions and provide valuable recommendations to stay way ahead of them. We are well equipped with the knowledge to understand your business requirements and implement the underlying technology, to give ânever seen beforeâ insights. Our reporting analysis is unmatched and is solely based on lead generation. In a nutshell, we provide a comprehensive set of services needed to improve your business online presence and generate leads and revenue.
My goal is to create a very promising career here at Elance. It is my aim to be one of the most reliable and dependable professionals that deliver best results to clients. I am a self-starter with a can-do attitude and is willing to work the extra mile to provide excellent quality service. I worked in a Call Center for more than two years as a Customer Service Representative and as an Email Support. I also have experiences in Wordpress Data Entry, Web Research using SEO site tools and Administrative Support.
Always online. Wordpress / eBay and Amazon Account Management / Order Processing / Customer Service / Photoshop / Web research
I have extensive customer service/residential property management skills.
We provide excellent virtual administrative services anywhere around the globe. Whether you need someone for an ongoing position or just a short-term project, we can assist you with your needs. With over 10 years of general and executive administrative experience, you can be certain that your job will be done professionally and in a timely manner. Our services include general clerical support, executive assistance, customer service, database maintenance, graphic design, Internet research, data entry and basic website maintenance. We can be available any time and any day that you need us. Let BFENC Virtual Services do the legwork for you so you can excel in your business!
I have advanced skills and experience in data entry, administrative skills, computer programs such as Microsoft word, excel,power point and many more. I also poses many skills in in office management and customer service as well.
My name is Brittany and I am currently looking for a position as a customer service representative. I have two years experience with Wal Mart as a customer service representative. I am a hard and dedicated worker. I have excellent computer skills with more than 10 years experience. I am an excellent communicator and enjoy working with people. I will close the deal for you.
I am the owner of a sales consulting firm that offers affordable Business and Lifestyle Management Solutions.
I have nearly 4 years experience in Customer Service field. I have been a recruitment specialist and a candidate relations officer for more than a year in an online company. I also have done data entry/virtual assistant to a client (an Australia Company).
I've been in the call center industry for more than 7 years. I have been working from home for almost a year. I've been to voice and non voice accounts.,Sales and Customer Service Accounts. Intend to build a career at leading corporate of high-tech environment with committed & dedicated people, which will help me to explore myself and realized my potential. Willing to work as a key player in a challenging & creative environment.
As a highly organize individual with strong interpersonal skills seeking to secure a challenging and rewarding position that would make my trainings and experiences to be more effective in which will allow me to be involve creatively in the companys growth and success. I would like to pursue a job in this sector since this is and industry that is growing fast. I have the personality that is well suited to this industry. Since I love interactions with people and have great communication skills.
NJF InfoTech Solutions is leading service provider for Admin support (back office) services, Virtual assistance services, Customer support services, eCommerce solutions and SEO services, KPO, BPO, online research, Data entry, Data mining, Data Scrapping We provide value to our customers by benefits such as flexible solutions, experienced professionals, safe outsourcing services, proven processes, and top quality results for your business. Absolute majority of our first-time deals have resulted into repeated orders, that is why our customers recommend NJF to the people they know. And we are proud of this fact! We provide services to the 100% of our clients satisfaction, value to our customers by benefits such as flexible solutions, experienced professionals, safe outsourcing services, proven processes, and top quality results for your business.
Greetings eLance world! With over 5 years experience as a high-level Executive Assistant (the last 2+ of those as a Virtual), I specialize in offering top quality Business Administrative Assistant and Life Coordination services. If you need help with basic business tasks such as calendaring, email handling, billing or data entry, I'm definitely your girl. If you're looking for more advanced assistance with travel coordination, event planning or customer care, then look no further. I can sum myself up using what I call the 4 C's. I am CONFIDENT in my skills and expertise. I am CAPABLE of achieving your desired outcomes. I am CONSCIENTIOUS in performing my work well and I am CONFIDENTIAL in all matters pertaining to my Clients. My focus is on helping YOU run your business and your life more efficiently and effectively. My availability is flexible depending on your needs and the rates are negotiable and may vary by project. Let's chat and develop a plan for working together!
Hello, Am looking for Home Based work and am new to this online works but am very quick on uptake, Honest, Hardworking, Reliable, Work oriented and ability to give you desired results within projects Deadline. Thank you Salary would be negoiable (*Condition applied)
I have been an administrative and project manager professional for the past 30 years and have been in an administrative/support role for Execs of corporations. I have a proven track record of providing top quality and accurate assignments and wll customize the job per your specifications. I am now freelancing and contracting transcription assignments. I appreciate this opportunity. Core Leadership Competencies: Exceptional project management; time management; prioritizing; organizational and attention to detail skills. Self-starter, strong ability and desire to anticipate and identify process improvement, efficiencies and growth opportunities and lead projects with clear vision on goals and initiative to succeed. .
I have worked with several call centers over the last 5 years as a technical support representative, customer support representative, and product support representative. I am well-versed in computer hardware maintenance and troubleshooting and have honed my customer service and call handling skills over the years. I also have experience in data entry and website content editing.
Truly dynamic professional with over 20 years experience, a dazzling degree of adaptability, and trigger fast learning in any subject. Demonstrates a broad range of skills while multi-tasking large projects. Brings a world class level of excellence, efficiency, and organization to every project. Dedicated to a results oriented culture providing client focused service with integrity.
Over the last 8 years, I have developed and improved a wide range of knowledge and skills as a Customer Service Specialist. I have been continuously one of the Top Customer Service Specialist in the largest and best contact center here in the Philippines by providing services mostly on U.S. based companies. And, was also awarded as one of the top Assistant Team Lead. One of my career goal is to climb up the corporate ladder by working in an environment that would help me progress, maximize my time, empower myself and at the same time earn money to help my family. I always strive for excellence in everything that I do by continuously learning, working hard, and improving myself on the work at hand. My core competency lies in providing quality service and I am seeking opportunities to improve my skills and find a company where I can grow as a professional. Hope to hear from you soon! Thank You, Joffrey Castro
I have a solid background in customer service. I've been working in office as admin assistant for 12 yrs and more. Proficient in Microsoft Word, Microsoft Excel, and Microsoft Powerpoint.
Everyday is an exciting and an adventure day for me as a customer service expert.I get to interact with a lot of different people over the phone providing them excellent customer service. I've been with Sales for almost 3 years now and I still find it as a challenge on how you can help others finding the best deals and solutions to their problems.I get along with my clients so easily, working with them diligently, patiently and passionately. It's one of my forte and my passion on being able to help others at the same time building my career and my skills the way I want it to be..For me what's important is the overall experience of my clients!
I have been with contact service industry as a customer service representative for 3 years now. I am a graduate of Business Administration double major: Marketing and Entrepreneurship. I am very flexible with work, schedule and deadlines. I make sure that I finish my work ahead of time.
I am a hard-working and industrious person. I worked with many reputable companies in Data Entry and world class customer service.
I took up Bachelor of Fine Arts Major in Advertising in one of the Philippines' most prestigious universities, the University of Santo Tomas. My many years of experience working for different companies engaged in various industries enabled me to evolve into a multi-skilled individual. Therefore as such, I am ready and able to take on the workload normally reserved for two to three persons. With my educational background and diverse work experience, I am confident I can meet the exacting demands this position requires. Having had previous call center experience with several int'l BPO companies, I can assure that I am highly-qualified for the position. I am an extremely fast-learner, creative, driven and determined to prove my worth in the workplace. These qualities, plus my above-average communication skills, should make me a valuable asset for any company. I believe that I have what it takes to make a significant contribution to any organization, given the proper opportunity.
I've been working as an Online Freelance Contractor for 6 years already. I have managed several positions such as Project Management, SEO, Social Media (Facebook, Twitter, and Pinterest), Research (Market Research, Competitive Intelligence, and Lead List Building), Customer Service Handling, Graphics (Photo, Video) and Writing Contents (Article, Blogs). Aside from my skills, my attitude toward any given assignment is my greatest asset. I dont waste my clients time and money but I always make sure that my work is according to their demands and deadline. I prioritize excellent outcome than the billable hours.
Team oriented professional with over nine years of experience in maximizing profitability while increasing productivity in an environment requiring advanced organizational skills and a consistent sense of urgency. Key player in tasks involving process improvement and customer service satisfaction. Fine-tuned interpersonal skills to supervise and train personnel to ensure quality and enhance customer satisfaction.
Arts Graduate with 6.5 years of Exposure in Customer Service Industry in Process Training, Communication Training, Call Quality & Procurement.
Professional quality typing (speed and accuracy), proficient dictation typing, and well-versed in transcription. I am a master in the utilization of Microsoft Office. The programs I've mastered includebut are not limited toMicrosoft Word (all recent variations), Microsoft Excel, Microsoft Accounting, Microsoft Access, Microsoft Outlook, Microsoft InfoPath, Microsoft OneNote, and Microsoft Powerpoint. I am a capable and diligent individual with an efficient methodology. I have extensive experience in virtually all forms of data entry, transcription, and customer service (specifics can be given upon request). My goal is to deliver to Elance's clients an unparalleled positive experience. I have developed elite skills tightly honed for data entry, transcription, customer service, and web search jobs. I have utilized these skills in various careers over the years to the benefit of all companies I've worked for - and will continue in that tradition for Elance clients.
I have expert experience in customer service, sales, data entry, administrator work, and research. My Social Media Management skills are developing nicely. I'm extremely patient and confident with customers in person and on the phone. I have skills in English and Grammar. I will not apply for any job unless I'm confident I can do it in a timely matter.
I am a very hard worker with a great personality. I love working andproviding for my family. I love to stayed motivated and set challenges for myself. I also have background with company's like Sephora, YSL, Lancome and AT&T. Performing customer service and administrative duties.
I have retired as a Real Estate Agent with a Real Estate Broker's License. I have over 30 years of banking experience. I was Exec. Asst. to the Bank President and to the Executive VP. I was Executive Asst. to the VP of Human Resources at a large Healtcare Facility. I have internet experience, typing speed of 83 WPM, customer service skills, Microsoft Word, PowerPoint, Excel skills and QuickBooks. I am seeking employment in the real estate, banking or healthcare field from my home, since I am retired. I am basically wanting part-time employment, but will consider other options. I have a college degree in Business Administration, I previously had insurance licenses in Credit Life and A&H and enjoy working. Worked with newly hired physicians to attain Medicare Numbers for treating patients. Maintained records for continuing education for Doctors, PAs, etc.
I have 20 years of experience. Core values that are essential to successful employment such has punctuality, hard work, flexibility, team player are my foundation. I hope to bring these values to any employer.
A full time freelancer that can do a variety of work that involves administrative support and web research.
Administration Support Assistant Looking to advance my Virtual Assistant career and retire from the corporate world. If you are looking for a dedicated, ambitious, self motivated, and detail oriented assistant who has excellent customer service skills and the ability to organize and monitor multiple projects, look no further. * Strong skills in Microsoft Office, proficient in Word, Excel, Outlook & Windows. * Excellent customer service with the ability to organize and monitor multiple projects. * Consistently demonstrate effective written and verbal communications. * Ability to interface with all levels of management, employees and third party vendors. * Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines. * Excellent attention to detail and superior problem solving skills. *Very efficient with Internet related tasks.
Determined yet decisive individual, utilising initiative to meet and resolve challenges. Self driven in any given assignment, operating effectively to deadlines if required. Mature outlook with a positive temperament, I enjoy teamwork and remain composed under pressure. I approach planning and organization methodically, completing tasks efficiently. It is my ambition to attain a brilliant career embedded with ever-growing opportunities. I am self aware, always looking to increase personal and professional development. Being creative and adaptable, I have developed a vast array of skills including leadership, motivation and unfailing confidence.
Six (6) years experience in Customer Service, telemarketing, research, lead generation and data entry. Efficient, proficient and can easily learn.