I am interested in a Technical Support position in your organization. I believe that my extensive experience in installing, maintaining and troubleshooting various types of computer hardware and software will be extremely valuable to your company. I have over 10 years of Technical help desk experience and customer service. I appreciate your taking the time to review my credentials and experience. Again, thank you for your consideration.
I have about 4 yrs of Experience in Tech Support Voice (ISP & Helpdesk)
I have been in the call center industry for almost 8 years. I recently worked as an IT Helpdesk Engineer in a call center located in Makati Philippines where we support not only Manila site but also US, Canada and London. We provide first level troubleshooting via phone, email, chat and via remote assistance. I have also been doing technical support and customer service for the entire 8 years of stay in the contact center industry.
I have experience in Helpdesk for over 7 years and can successfully face the problems encountered in operating systems including Windows XP, Vista, 7, 8, networking, printers, Active Directory, Email, Microsoft Office ... etc..
I am currently working as Sr. IT Helpdesk Technician / Major Incident Manager in an IT company. My work started at 4:30 PM - 1:30 AM EST so the rest of my day is definitely a free time. I want to work online as my part time job because I know it is a great opportunity for the people like me. I am open for any data encoder, typing job or any opportunity that fits my skills.
We are a Rochester, NY-based business specializing in Help Desk support for businesses. Whatever your need we can work out a solution for you on either a per-call or per-user basis. Our techs are all lifelong IT professionals with a knack for customer service.
Works as an IT Bilingual Helpdesk Analyst.. Translates English-Portuguese and vice-versa.
We have been providing I.T help desk support and running back office operations for SME's.We have completed several software projects with client satisfaction.We have been providing Virtual assistants who have polished skills to suite different clients needs and requirements.
Over 4 years work experience in IT Helpdesk and Desktop Support including Technical support for an ISP in UK. My expertise includes Voice support and email handling for B2C and B2B customers. Excellent communication skills in English is my key strength. Looking for projects that involve customer query handling, desktop support, user maintenance and writing blogs and website content.
I am interested in seeking challenging opportunity and provide you awareness of my skills, knowledge, and experience will be of great use for your esteemed organization. Work environments today require a unique blend of technical as well as IT knowledge and understanding concerning strategic planning, initiative, and a goal-driven approach, along with proven IT and technical expertise. I believe that my qualifications and experience will be of great for your organization. I am confident that I would make a valuable and immediate contribution to your esteemed organization. You will find me as a dedicated and devoted person who has strong belief in teamwork and devotion to cause. I feel confident that I will be able to contribute pragmatically in achieving the organizational goal and will grow into meaningful asset for your organization. If you can use a hardworking young professional who offers a reputation as a thorough, persistent, and highly motivated individual.
Â4.8 years of experience in Installation and Troubleshooting of Operating System (Windows XP, 7, Vista, etc.,), Laptop/Desktop. ÂInstallation and troubleshooting of Software/Business applications like MS-Office (Word, Excel, PowerPoint, Visio, Project, Access & Outlook), other applications like Share point, Lotus notes, Active Directory, Messaging products like Blackberry, I-phones, Androids & I-Pads etc., ÂTroubleshooting of LAN/MAN/WAN, MODEMS/HUBS/Switches/Routers & all other Hardware devices like printers etc., ÂAssembly and Setting up an Internet connection, Wi-Fi connections & Avaya/CISCO/Lucent telephony issues. ÂExperience in Patching and updating the Workstations with required antivirus as applicable. Experience in Managing a Large Workstation environment. ÂService monitoring and SLA management.
When it comes to delivering my services to a client - Three things becomes crucial namely:- the job deadline, open communication lines with the client and also the satisfaction the client will derive from the job well done. I'm experienced business person with good reporting skills, thinks 'outside the box', flexible team player, time & task manager and business development person. I can do content & article writing, telemarketing, virtual I T helpdesk and web design as well. I'm also knowledgeable in real estate and hospitality management. You are most welcome here, it is my pleasure to work with you.
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role.Â Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems.Â Skilled in providing Customer and End-User Help Desk Support.Â Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Over 8 years of solutions-focused technical support / customer service work experience supporting both consumer and enterprise level clients. A Microsoft Certified Professional with the following certifications: MCDST, MCITP, MCTS. Handled remote work projects: - 3dcart data entry / Ebay listings / wordpress - chat/ voice / email support - Remote Desktop Support https://www.odesk.com/users/~~9175084a182270c9
7 years of experience in BPO industry with expertise in Customer Service and Technical Support.
I am a experience professional having varied experience in the area of System/Mail Administation, Remote Infrastructure Support, Service Desk, Help Desk, IT Strategies, Data Entry and Database Administration. Certified in MCSE and training in ITIL and PMP courses.
I am a highly motivated technical person who loves to solve problems. I have a degree in Computer Networking Systems management from ITT. I have 14 years experience in construction and manufacturing, and have used my degree to advance my career in automated manufacturing support. I have ran a helpdesk that supported Windows XP and Vista, Microsoft Office Suite and proprietary softwares. I am proficient at remote access for support ans well as local support. I was the administrator for a web based task management application for 6 years. I was responsible for training employees and customers on the software, as well as upgrades and maintenance.
Specialized in I.T Banking Support, during my working hours efficiency is a must and there is no room for error. Adaptable to any type of work, highly organized, fast learner, hardworking. Customer satisfaction is my main goal, i push myself to the limit when needed and simply not a quitter.
***My main objective is to provide high-quality service and fulfill my clients requirements.*** If you need someone you can rely too, who's professional, accurate and has years of experience than I'm your perfect candidate. I am a dedicated, motivated person who is committed to excellence in all that I do. I'm quick learner, I work well under pressure and always meet deadlines.
Microcomputer hardware setup, Lotus, database uploads, HTML, FTP, DNS (Domain Name Servers), C & A name records, Websites designs, Search Engines Support, TCP/IP Networking, Routers, Hubs, Active Directory, Macintosh, Windows 3.1, 95, 98, 98 SE, ME, XP, NT, 2000, Excel, Access, PowerPoint, Word, Works, Outlook, Outlook Express, SBC DSL, LAN, SMTP & POP, Broadband software, Internet Explorer, Netscape, Firefox, McAfee Virus, Norton Anti Virus and Adobe Acrobat Reader, BlackBerry
Anxious to work!. Excellent typing and grammatical skiils. Worked in IT technical support before layoff. Have helpdesk (Mainframe & PC software and hardware), and general customer service telephone support experience. Have good listening skills and an ability to connect with people and maintain a sense of humor under pressure. Experience installing, upgrading Windows operating systems; diagnosing and solving system and network problems. Have home office. Have been certified by the National Telecommuting Institute.
I have a very strong interest in pursuing my job as a helpdesk / customer service specialist. I have been in the industry for more than 9 years and have handled various line of business from prestige company.Good team player and Multitasking capabilities. Proven initiative and ability to work with minimal supervision.Excellent organizational and motivational skills.Knowledge of Internet and Computer Hardware.
Experienced Customer Care Agent with direct customer contact background followed by 5 years experience in Technical Customer Support on various Positions (Website Support, Smartphones Technical Support, Account Management Support, Mail Management, currently Customer Service Representative position)
Objective Looking for part-time virtual employment where I can use my Customer Service skills and/or Technical experiences. Summary -Designed technical manuals in laymans terms for employees. -Web Research. -Designed department web site using MS FrontPage. -Design and plan layouts of brochures, business cards, flyers, and signs -Convert MS Word documents to PDF and visa versa. -Enter data and create Charts, tables and graphs in MS Excel. -Report preparation-using spreadsheets. -Create and Maintain database files in MS Access. -Experience in answering email queries from customers with professionalism. -Call Center experience. -Technical phone and e-mail support experience. -Medical Terminology knowledge. -Medical Coding experience.
As an individual with big interest in Information Technology, I try to learn as much as I can,- in some ways advanced, some basic. In short, I have a wide IT field profile. I speak in English, Russian, German and Latvian languages. I have more than 8 years experience in customer service and providing IT support. I learn fast, do work fast and accurate.
Former IT Management professional with a BBA degree from Belmont University. With over 15 years of corporate business experience I can handle office tasks quickly and efficiently. My background is Help Desk Management and Customer Service with extensive knowledge of Microsoft Office products and general office management. Skills Include: IT inbound Help Desk Calls - Email Support Office Support - Windows Support Data Entry - HTML- Internet Research - Blogging Administrative Assistant - Customer Service WEB Design - Logo Design Social Media Management - Data Entry SEO Skills WordPress Aweber / 1 Shopping Cart / Constant Contact / Vervante
Over the past five years, my herculean customer service skills, accompanied by the technical know-how to get the job done efficiently, have been a compliment to many amazing businesses. I provided customer service, by means of many helpdesk solutions such as Zendesk; WHMSC ticketing and billing system; Spiceworks; Online Chat Centers (OCC); Provide Support; LiveChat. Additionally, I have experience using eCommerce platforms such as Salesforce, Bigcommence, and Magento. Sharp attention to details and my nifty, creative, and proficient command of the English language has nurtured me into being extremely proficient at email and live-chat customer support. Coupled with reliability, politeness, patience, versatility, diligence, willingness, and my ability to learn, synthesizes customer service as my second nature. My skills have molded a diligent, friendly, reliable, competent, and well organized contractor, whose mission is to provide sublime customer service!
Hello my name is Gaston; I am based in Buenos Aires, Argentina right now as some times i live in Spain, specifically in Canary Islands. Regarding industries where I had been working for the last 12 years are: ? IT, Systems and Mobile Services Help Desk Support (Tiers 1, 2 3 and back office) ? Hotel Industry (RR.PP manager) ? Air lines (at the airport and as a cabin crew on board) Too see more check the full description.
To be in a position where I can contribute my skills and gain knowledge for professional and personal growth and be a part of the companyÂs success.
We provide 24x7 Phone, Email & Chat support to many companies in US, Canada, UK & Australia. Our clients include Online Retailers, ISPs, Travel & Tourism, Realtors, Property Management Companies.
Over 14 years of professional experiences and knowledge in managing IT infrastructure and operation, system and network administration, project management and technical support in multi industry environment. My objective is to apply my technical knowledge and project management skills to lead a competitive level of achievement for company
I carry an overall experience of 5 years in contact centers. I mostly dealt with technical issues related to various versions of windows like windows 98, 2000, XP, vista, 7, server 2003 and 2008 including application, virus, spyware, adware and internet troubleshooting. I am also good with MS Excel 2003 and 2007 as I used to maintain data for 60 people in my last organization. I also designed the format of the compliance sheet as per the requirement of my last company. I possess good communication skills both oral and written and used to impart communication skills training to other executives as a part of my profile as quality/compliance analyst with the last company that I worked with. I completed engineering (B.Tech IT) from GGSIPUniversity in New Delhi India with overall score of 65%. I have been windows administrator in my college for 6 months. To summarize my strengths are, good communication skills both oral and written, strong technical troubleshooting skills
I'm honored to share my 12 years of experience in the Customer Service / Technical Support Industry. I am a Certified Customer Services Specialist, Well trained with advanced and effective customer handling. The last post I held was with Dell Incorporated from 2003 to 2015 (January) wherein I took the role of Customer Service Manager. I handled a team of 20 reps who are primarily tasked to provide phone support including over the phone diagnosis and PC troubleshooting. I have undergone rigid tech skills training as well as advanced customer handling and De-escalation skills trainings to be able to effectively execute my primary task. I am responsible in turning around a customer's experience to an excellent customer service. "I am a team player who is always searching for new opportunities, challenges and new a skill set, IÂm a hardworking person with a keen eye to details. Most of all IÂm 101% committed and dedicated in delivering integrity driven and positive outcome.
Hi, IÂm Italian, temporarily working in Krakow, Poland.I have strong Help Desk Support/Customer Service experience achieved during the last 6 years in which I've been providing technical support for Italian, English and Spanish users in Ireland for Hewlett Packard, in Lisbon for Teleperformance-Microsoft Spain (Spanish Market), in Italy for European Food Safety Authority, and finally in Krakow, Poland (where work and live) for HCL.Strong Inbound / Outbound mailing managment capabilities.Help Desk dynamics comprehensive experience, SLA, Product Life cycle support.Very good English but a light Italian accent too ;-).Excellent communication skills both verbal and written.Excellent administrative skills. Proven ability to multitask and problem-solving approach.Capable of building professional and effective relationships with users, external providers and managers. Multilingual Skills. Fluent in : English and Spanish. Intermediate Portuguese. Italian native speaker.
I have been employed by several blue chip and engineering company's in london such as ISS, SPIE MATTHEW HALL, NORLANDS and CARILLION where i have worked as a freelance building engineer on key critical sites such as barclays and CITI bank as well as KPMG at canary wharf which is one of the key banking areas in london where on is required to adhere to a strict code of conduct and performance. In addition i have worked for ANGLIAN HOME IMPROVEMENTS which is the uk's leading manufacturer of u-pvc products as a salesman, lead generator and designer where my average sales conversion is 1 in 3 with an average order value of Â£10.000 per week. as such i have developed key inter personal skills with people on a high management level as well as a solid ability to close deals using ipad,provide in depth information about services and products, complete in depth finance and contractual paper work and keep clients in the loop as to progress via email and phone calls and deal with any query.
I'm a Jill of all trades. I can type 57wpm which would make me very efficient if you needed anything to be put into a system in a good and fast pace. I also worked as a computer technician/helpdesk support specialist at paragon sports in new york city for a little over 4 years. I got an MVP for going above and beyond the call of duty at my job when they needed it. I am very hands on and a fast learner. I enjoy doing new and old things. I also speak Romanian.
I have worked in Information Technology for over 20 years in data center operations. For the past 5 years I have supported the Department of Homeland Security as a first point of contact supporting US Customs and the HSIN (Homeland Security Information Network). Major duties were to provide password resets, answer emails, assist with access to the various portals on the network. Monitor network applications and to report any outages to the higher level technical staff to determine root cause. All calls were entered into the Remedy ticketing system with customer details of the request. Also monitored chat request during daily shift. I really enjoyed helping all customer with getting into their accounts if they were locked out. I enjoy resetting password.
I have more than 6 years of working experience and a proven track record when it comes to delivering projects and completing tasks/jobs. I have worked full time for various BPO companies in the field of Information Technology. I also have experience in data entry/encoding and data research since most of my sideline jobs before require those skills.I am proficient in using MS Office applications such as Word and Excel. I also am knowledgeable in using Adobe Reader and any related programs that reads PDF files. I work very well with minimal supervision and I always give 100% efficiency and accuracy to be able to finish the task at hand. I also practice good customer service skills so that I could leave a very good lasting impression on clients that would get/need my assistance.
Are you looking for an awesome freelancer who can follow instructions and deliver on time with 100% satisfaction? Someone who speaks, reads and writes correct English? Well if you are then you are at the right profile & WELCOME to my profile and please read on because you may have just found your ideal contractor with over 300 oDesk work hours.. I love to work with projects that challenges me to continue learning and at the same time utilizes my experience and skills in the field of customer service, web researcher, data scarping, data entry, admin and operations, and virtual assistant. I am sure once you start to work with me, you will find me very flexible and friendly with unsurpassed communication skill.No false promises and no excuses. What's most important is you will always find a way to contact me at any time of the day even outside working hours. I am always reachable, no matter what time it is or where I am. Now lets get started with your work....
As a Virtual Services Provider I'm Certified and trained to work for various companies inwhich I've done so with Arise . By joining Arise as a Virtual Services provider it allowed me to expand my knowledge base by providing the opportunity to service Fortune 1000 companies in the many areas. By being a Virtual Services Provider I'm able to service clients nationwide in a very timely fashion, and with the highest degree of quality. This is a list of services I provide, but are not limited to Administrative & Office Support on projects such as database creation & support, desk publishing, document scanning, editing & formatting, form developement, marketing support, voice services, word processing . Executive & Personal Support in the areas of Concierge services, internet research, internet shopping, mailing services, meeting planning, online social networking, personal assistance. This is just a short list of services that I provide, for more detailed information please contact me.
Started my IT-support and Sales career 6 years ago at a small company that sold point of sale systems and credit card terminals. Not only did I handle the sales process but also installed hardware and software systems. It also involved daily customer support and system maintenance. After that I moved on to an insurance company and took in charge of overall IT management. As an IT Manager I provided support for 100 internal customers. Worked mainly with IT-support, installations, access management, telephony and server management. For the last three years I've worked for Tieto Corporation as a first line support agent. Much of my overall experiences with clients have been toward insurance, governmental, industrial and service sectors. Throughout years of working with a wide range of clients I have developed exceptional communication skills and understand the importance of customer needs, but more importantly set the priorities and meet the deadlines as efficiently as I can.
Customer Service Support Experience with admin support in various areas. I have experience working in helpdesks and email support. I also have experience in working support in admin panels. I have experience in phone support and also live support. I am very dependable, mature, I can follow directions. People skills are great. I have been working from home for 32 years I am US based and English is my first language. I have very good computer skills. If you need a professional, dependable solution, please feel free to drop me a line.
5+ years in IT industry. I have been working as a customer support and it-helpdesk assistant for Microsoft, Arvato and Elion. Then as an IT systems administrator for GFK. After that recieved an accociate's degree as a Junior IT systems specialist (EQF level 3). Part of the income comes from repairing laptop and desktop computers. I've created websites using Flash and Joomla. Also I've created some banners and advertisement designs in Photoshop and Flash. My goal is to grow in web development. Start earning money online. Get deeper knowledge of CSS, PHP, HTML5. And the best way to learn is practicing and earning money from that.
***We are rated #1 in Elance Admin Support because our clients trust us with their business processes. SERVICES * Finance and Accounting * Customer Service: We provide helpdesk / technical support by Email and Chat. * Web site content management * Data Entry: * Accounting/Invoices/Address Lists/Labels * Transcription: Depositions/Other Legal Proceedings/Medical/Meeting Minutes/Board Meeting Minutes/Interviews/Focus Groups * Word Processing: Term Papers/Reports/Essays/Contracts Form Letters/Policies/Procedures
Call Center, Customer Service, Medical Billing, Collections, POE Verifications, Answering Services, Help Desk, Order Processing, Reservations and Bookings, Technical support services, Claims Processing, Customer Satisfaction Surveys, Telemarketing, Overflow / Out-of-Hours service
Results driven Senior Help Desk/Technical Support Specialist with demonstrated success in providing exceptional technical and functional customer support. Expertise in resolving system problems using advanced diagnostic tools. Valued member of project teams. Effective in international environments with excellent communication skills.
I work as a Technical support / HelpDesk level 2 for the Internet. I have more than 8 years of experience on this field. I primarily configure Internet connection, deals with Internet connection issues, LAN & WAN configuration. Web and Email client configuration. Router and modem support. I support installation of client provided software and hardware. I do some upselling too and customer service support.
I was exposed in office works and typing jobs when I worked as a Quality Assurance Supervisor in a well known manufacturing company. I gained my excellent technical skills when I worked as a Technical Support Representative in BPO companies and was able to excel on my position. I am currently working as a Technical Helpdesk Team Lead for a well established company in the U.S. I'm now rendering my last 30 days to the company because I wan't to try the opportunity of working from home.
Well experienced Technical Support and Helpdesk Analyst for the past years. I've been employed from several IT companies which I acquire several trainings and experiences that will benefit to my skills.
Experienced and knowledgeable Information Technology Professional providing PC and client/server tech support for a school district. Work well independently or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing customer and end-user help desk support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Extensive experience in customer service and public relations specializing in technical support. Excellent communication and computer skills. Solid history of providing conflict resolution and customer retention while exceeding corporate quality standards.
Result Oriented professional with 7+years of experience as a Technical Support Officer and IT Helpdesk Specialist. As a Technical Support Office I was providing chat, call and email support. Well versed with ticketing tools like Remedy and Oneview. Specializes in handling Active Directory, Servers, MS Exchange, Citrix, Wireless, XBox, Play stations, Iphones, Ipads,MS Office, Windows and MAC related issues. I also have exposure to Remote Access tools like Logmein, TeamViewer, GotoAssist
I am a help desk, system and network expert in windows and Linux platform. also can configure and mange sever in Linux, active directory in windows server 2003.and capable to work in CISCO wireless and router. If you would like high quality work with a fast turn around for a fair price, contact me. You won't be disappointed. Looking for a job where I can assume the responsibilities and can have the opportunity to contribute to the multinational IT Company and other organization and enjoy the challenge of new situation and be expert to make a positive contribution in my position.
Currently working as PT Virtual Assistant for Real Estate Group based in MA. Experience providing: Tier II Help Desk Support Tier II Remote, B2B WAN Support Project Management/Consulting Services
A highly skilled, seasoned professional, a Technical Helpdesk Analyst/Technical Support Specialist with valuable experience in handling customer service related concerns and troubleshooting basic product technical issues, with considerable amount of exposure to office work environment and procedures. Works under limited supervision to provide prompt and professional Help Desk service through quick processing and prioritization of a variety of problems.
Been in the call center industry for more than 5 years. Already has experience with networking, internet service provider, phone or mobile phone provider, technical support, customer service and an IT Helpdesk. Been with huge companies and served them well with my passion of work and knowledge.
We provide professional yet cost effective services to handle calls, emails and web chat related to customer care and helpdesk. We bring our experience gained from serving various sectors to your project. Our second line of business is related to IT managed services as we have certified professionals working in system administration, network & security, applications development and support as well as technical helpdesk. For both ITO and Call Center we have served companies of various sizes in Telecom, IT, Banking, Fast food, retail, manufacturing, Automotive, aviation, fast food, pharmaceutical just to name a few. We have managed as small as 2 agents up to 500+ agents while in the IT we served companies with 10 users and 1 server to companies with 1200 users and 3 data centers. We believe in transparency and honesty as the basis for long term relationships as we have clients that we are still serving since we started back in 2003.
Cesarjob IT with more than 10 yrs experience in IT is a professional freelance. Providing on line IT services give expert solutions matching all your requirements and your budgets. We are involved in developing web and help desk support. I offer a free consultation for all small businesses. Please let me know your unique needs, and I'll offer a unique solution.
I have been woking as system support engineer at bracIT services for 1 year in Customer Service Department.
Customer Support - Live Chat support - Administrative Support Services - Email Solution - Non Stop 24/7 Virtual Support - Web Research. Enterprising, proficient IT Administrator / Hardware / Network / ERP-Application Support - with over 9 years of experience in the industry, Have strong technical knowledge & Experience in Server, Network & Hardware Installation and Troubleshooting.
I have worked for call centers for 6 years and has handled Sales, Customer Service, Help Desk, Escalations, Technical Support and Back Office Support. I am very hard working and diligent. I can work with minimal supervision.
Hello, I'm Jetse Roelofsen. I was working for 25 years at the local government of Arnhem, the Netherlands. I quit my job to go and live with my girlfriend in Spain, she is spanish. Now I'm looking for work in an area where I was working. My expertise is in administration or helpdesk work, I did that in my last job. I speak also 4 languages, English, German, Spanish and also Dutch. So if you need someone who is flexibel, knows about administration and speaks more then one language, I'm your man.
With more than 15 years experience in Telecommunications /IT / Client Support Roles I have been involved in break/fix and repair of computers .I am familiar with Windows 7/ XP/ 2000/ 98/ Mac OSX /Linux operating systems., ADSL ,Wireless , Troubleshooting Computer Hardware/ Software Faults,Viruses TCP/IP Networking Protocols .I have also worked with AS400 ,UNIX ,Oracle Databases . In the last 15 years I have become a highly experienced and Professional Individual that is very Customer Serviced focused and orientated towards Client satisfaction of a job well done .
Quality-focused customer service professional with over 10 years of experience as help desk technician and software/hardware support specialist. Proven ability to create and deliver solutions that meet corporate objectives tied to business and technology performance. Comfortable operating in a wide range of platforms and environments. Effective communicator; able to explain complex processes in easy-to-understand terms for end users. Skilled in proactive identification and resolution of critical systems/network issues.
I am a hard working computer technician actively seeking work. I have experience as an IT Technician, Help Desk Technician, as well as 7 years as an independent contractor working on desktop/laptop PCs, scanners, flat screen and plasma/LCD TV's, printers, and cell phones. Currently, I am doing odd jobs around Concord, and am searching for a part-time or full-time IT job. Anything from contract work, to a salary job, I'm up for any kind of computer work.
I currently live in Vermont. I am currently a senior in high school and the IT director for BCK Real Estate which has 6 offices throughout the state. I am soon to be CISCO CCENT certified as a network help desk technician. Feel free to send me an email or call if your company needs a little help on your small business network.
I have knowledge in Microsoft systems and Cisco networks.
7 years of work experience as Technical Support Engineer and Help-desk Engineer with many fortune 500 companies. Spoken to client from NA, EMEA and Asia-Pacific. Well versed with many accent across the globe....
Hire me because i am reliable, persistent, hardworking and very adaptable to any business. I specialize in customer service, technical help-desk service and management. I already have a full-time job on a similar position and i am looking for some extra projects on my free time. Hire me and you will not be disappointed with the service provided.
I am a highly motivated individual with a background in customer service and help desk support. I have very good computer skills and am comfortable working with clients via multiple platforms (phone, email, instant messenger, etc). I pride myself on my ability to provide high quality work while also meeting deadlines. I believe that any client who hires me will soon find me to be very valuable asset.
With a background of technical support and CRM as well as general proofreading, I can turn an editorial hand and eye to any project you may have. Most importantly, I'll always remember that it is YOUR project; I'll listen to your requests and give you the result that YOU want
It Specialist, with very good software , hardware and networking skills working as Help Desk agent for IBM Romania(Michelin client),looking for part-time job. 5 years experience in desktop&laptop hardware repairs and troubleshooting(UK- Leamington Spa based company).2 years experience as a IT field engineer(UK). Very good experience with troubleshooting applications,internet,networking and hardware issues over the phone and remotely (Lotus Notes 6-7-8 email software,Lotus Notes Sametime Connect,management of Windows, LDAP, Novell, Citrix, MyExtra, Active Directory accounts,Citrix Neighborhood tools,ticketing tools: Tivoli and Maximo,remote control tools:LogMeIN and Teamviewer, MSI securitybox software used for encryption/decryption of classified files and also for secure VPN connection using 128bit encrypted authentication certificates,etc)
Soporte Help desk para empresas, atencion al cliente.
To contribute to the success of an organization through my in depth knowledge, skills, and experience in exchange for training, development and growth. Seeks for a responsible and challenging position to utilize my skills to the fullest potential and gain experience through growth opportunities.
i finished law school and IT HighSchool and my skills are Help Desk and Computer skills wich includes the Office package and a XHTML.
For the past ten years I have been working as a technician in a corporate helpdesk environment. As a part of that team, I have worked extensively with enterprise customers, providing them with help desk solutions tailored to their specific needs. Those needs varied from pure hardware triage and diagnosis to complete software break-fix support. I am a veteran with anticipating and exceeding the needs and expectations of corporate customers.
5 years of experience in IT. Helpdesk, Windows servers.
I have a large experience in Help Desk as I work in Customer Service department for RCS&RDS, one of the biggest telecommunication operators (cable television, cable internet, VOIP, 3G services an satellite television) in South-Eastern Europe and the largest in Romania. I have good computer and Windows Troubleshooting skills. Also I have good communications skills, I know how to use office proper, and I know a little bit of networking too as I just started CISCO.
Worked as a Customer/Technical Support Specialist and Helpdesk for 7 years with reputable companies (Dell, Xerox, Ingram Micro, etc.). Currently working as an Independent Consultant to generate and update reports. I am knowledgeable in MS office and PC hardware/software troubleshooting. I am a fast learner and don't hesitate to ask clarification if needed. I am trying to build up an Elance career and expect to learn new things in the fields of Virtual/Admin Support, Data-Entry, Web Researching and Social Media Marketing, Customer/Technical/Email Support. I am looking for an opportunity to work and expand my knowledge, to be able to help employers with the skills that I already have and to provide a quality and superb results for them.
Omnia Administrative Solutions, a one-stop online admin help-desk that deals with the problems and challenges that one might face in his/her business, work and/or daily life. We seek not just only to solve your problems and help you with your administrative challenges, we also aim to inspire and be inspired and we want to be part of your success by rendering you with the correct and the integral amount of assistance that you will need. Vision : To be the #1 Online Administrative Help-desk in the World and to help grow businesses and individuals to be part of everyone's success. Mission : To provide high quality administrative assistance, rendering administrative tasks to be hassle-free and to provide administrative troubleshooting and problem solving to our clients. For business opportunities & enquiries, please email us at --
I have 10 years experience of customer service ranging from customer assistant in a fastfood chain to back office admin clerk to call center agent both for technical and sales account.
I am a hard worker. I will be there when scheduled and will not be late. I have an extensive background in IT Help-desk support using remote access as well as in home support software and hardware support. I'm also skilled with simple office work and virtual assistant.
My training, experience, and proven ability as a Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to a company.
I ve been working as a technical support expert for 4 solid years. Ive been learning a lot since I ve started. I ve setup firewall on linux RHEL,CentOS (PfSense), configure and install proxy server (Squid and Dansguardian for Content Filtering). Ms exchange, office365, ms office suite 2003,2007,2013. Ive handled every troubleshooting for Windows XP/7/8 I have configured and setup my active directory on windows server 2003 and 2008 R2. Handled several enterprise / licensed products too like MS Lync and Office 365. I am proficient with MS Office Suite. I have handled virtual machines too like VMware and HyperV. Ive been with helpdesk and system/network administrator for 4 years. Cisco 1-4 Cisco router configuration and adding IP address
Experienced IT support technician and network engineer. Between contracts in Norway which are hard to come by when not speaking Norwegian (I am an american citizen born and raised in Oregon) . Looking for some freelance work to provide an extra income. I am a fully qualified network engineer, I am also very experienced in support roles from Helpdesk to second and third line support. Cisco, Citrix, MS server 2003/08, MS Office, Outlook, Notes, VoIP and many other technologies under my belt. I am efficient and reliable and will give you what you want, how you want, and do it with a smile.
Hi, I recently gave birth and is a work from home mom. I resigned from my previous work of 6 years. My total years of experience is 12 years.
I worked as an Tech Support Staff/ Help Desk in a small company here in the Philippines, a service partner of globally known ICT( Information and Communication Technology) company Fujitsu Phil. Inc.. I have and extensive experience in giving troubleshooting support. I can also work as a Virtual Assistant, Data Encoder and Web Researcher. Looking forward to work with you.
I have a strong Communication skills which may be useful for the employers to look for a helpdesk support and also have a typing speed of minimum 40 Wpm which would be a plus for form filling short term projects and similar projects like surveys ad postings pay per clicks and so on...
My areas of expertise are : Windows server Windows Information system web writing Helpdesk Exchange server Crystal report IT Management Specifications VB. NET Managing backups and restoration UML Monitoring and Troubleshooting IT security Computer Networks & security Microsoft SQL Server Administration of Windows servers
when you need expert in helpdesk, customer service, invoicing, phone support and office administration, i am available
Experience in Maintaining Computer's, Helpdesk Support, Networking etc.
I am technically sound in IT Help Desk L1& L2 remotely and Service management skills. I am confident that my 6+ yearsÂ experience in this area will provides with the skills and abilities to successfully fulfill this position. Accordingly I have enclosed a resume that outlines my professional history. Some key points you may find relevant to his job opportunity include: Ã Extensive experience and knowledge of the IT Operations. Ã Successful Development and management of IT incidents and routing to various teams in IT. Ã Proven ability to plan and prioritize tasks in order to efficiently manage complex deadlines and SLAs. Ã Competent understanding of daily IT operations. I am convinced that my experience and professional commitment could be an asset to organization and would welcome the opportunity to meet with you and explore further how I may be of value to the organization. I look forward to hearing from you soon to set up an appointment at your convenience.
* Flexible, reliable, professional, and efficient. * Willing to be trained and can work with minimum supervision. * With extensive experience in data entry, data research, helpdesk support and customer support ( Email Support, Inbound and Outbound Calls). * I am knowledgeable in MS Office especially in MS Word and MS Excel. * Conversational with the English Language and a good typist.
More than 5 years working experienced as a Document Controller and Data Entry Operator to ensure accurate and efficient system loading of all contracts information within the required deadlines in compliance with the CompanyÂs Standard Operational Procedures. Knowledgeable in Photoshop CS6, Excel, Help Desk Support, Internet Surveys and now working as ADMIN ASSISTANT at Power House Properties Real Estate.
Each task will be treated as an opportunity to show my skills and strength. In line with this, assignment will be processed diligently and to the best of my expertise. Being able to work in an IT Field in three years will aid me to deliver strong and satisfactory performance. Attentive to details || Aims for perfection || Adaptable || Passion || Integrity
I am a hard working,reliable and efficient individual looking for jobs that will both earn me extra money and help improve my skills. My goal is to utilize my experience in Help desk,customer service, virtual assisance and data entry.
Am a specialist in Help Desk provider currently on 5 years contract with one of the Nigerian Leading Bank. I'am also specialist in Internet Research, E-mail Technical support,Google Reader And Translation Arabic English.
? Certifications: CompTIA A+ IT Technician & Network+, MCP, MCDST (MS Certified Desktop Support Technician) ? Win NT/2000/XP/Vista/7, Win 2000/2003/2008 Server, Exchange 2003, CITRIX ? PC, MAC, Laptops, Printers/Copiers/Faxes/Scanners, Thin Clients, Blackberry, Tape Backup, Cisco Telco, Projector ? Office 2003/2007, Active Directory, DNS/DHCP, VoIP, Symantec Ghost & Antivirus, Blackberry Enterprise, WebEX,VPN ? Languages: English, Cantonese, Mandarin, Chiu Chow, Vietnamese
Experienced in digital marketing, help desk support, Customer service, technical support,managing ebay and amazon store. Solid knowledge in Microsoft office and document management. Working with wide range of CRM tools. Resolving the complex technical issues escalated from level 1. Maintaining a healthy matrix all the time like First Time Response, Total resolution time, reopen rate, customer satisfaction etc. Professional Goals include continuing to grow in leadership and knowledge, excel in innovative technology application, interact and share with team members and colleagues, and develop world-class solutions to real world challenges