I am Bachelor of engineering in Computer Science and Engineering.I am working as a Network Engineer in a Telecom based MNC organization I had worked with an Indian client to write both technical and non technical contents. I had created multiple blogs on blogger.com with multiple clients along with their SEO and SMO.I am very good in internet researching. I had also worked as an internet researcher for 6 months in an US based company for searching both technical and non technical bugs.i hadd also worked with an MNC as an IT helpdesk engineer providing L1 support on windows based laptops and desktop.My typing speed: 30 words/ minute.Good speaking and writing skills.I found myself very suitable for part time working on this website as i have lot of time after my job.
My name is Robert Flynn. I have a B.S. in Computer Science from Valparaiso University as well as many certifications. These include MCP, MCSA, MCSE, CCENT, and CCNA. I have extensive help desk/technician experience as well.
Experience with computer operations, data processing, office automation, data entry, help desk and customer service.
I have extensive office experience with the most years of service in the law firm setting. My background has been legal secretary, help desk, word processing, administrative assistant, receptionist and data entry. I am the "go to" person everywhere I have worked -- if you want something done right, you come to me.
Forward-looking professional with extensive experience delivering cost-effective projects for government agencies serving thousands of employees and customers. Demonstrated strengths in project management, technology implementation, and management of diverse teams. Exhibits excellence in performance, productivity, and growth strategies.
I have been in the IT Consulting field for the last 14 years. I have worked 1st through 3rd level support desk roles, Team Lead, software and hardware roll outs for major corporations, building images, documenting software and hardware solutions, etc.
Installation, configuration & maintenance of Asymmetric Digital Subscriber Line (ADSL) within customer premises. (Quezon Province) o Installation/Configuration of ADSL Modem/Router o Helpdesk Support and On-site Troubleshooting of ADSL Faults PC Repair & Maintenance
Current background and all round interest in all aspects of natural health and wellness. Previous experience in IT, computer programming, technical help desk support, customer services, admin support, world wide independent travel, music industry, audio and recording studio equipment and technical aspects of production.
I have a very good experience in Technical Support, Desktop Support, IT Helpdesk Support
20 years as a secretary, administrative assistant, and office manager. In-depth knowledge of all facets of small business office management. Superior customer service skills, polite and pleasant telephone manner and friendly e-mail demeanor. High-speed typing & word processing, attention to detail and accuracy are key in all projects. Intense web research on any topic, Excel spreadsheet creation, data entry and organization.
Computer Literate With knowledge in: - MS Office (Word, Excel, Powerpoint, Movie Maker) - OpenKore Programming - PC Diagnostic and Troubleshooting - Adobe Photoshop - Online Blogging - HTML Web Designing - Networking and Troubleshooting - Basic MySQL Database Program - Game Developers Sports minded and physically fit engaged in sports/ballgames (basketball and volleyball) Creative, Artistic Designing and Writing engaged in recycling, paper crafts making, painting, etc. engaged in editing and making and thesis consultant, book report, action research, and other research works
With over 10 years of help desk and overall data entry experience across 2 call centers, I have dealt with data transitions/migrations, order/ticket taking/ tracking, general help desk support, ticketing and backup documentation, and office tasks as a whole in general. I am well experienced with dealing with both contractor/employee and general customer interactions.
I have worked in the IT arena in various capacities for 15+ years. I have worked as doing desktop support, virtual user support, help desk, ITIL Service Desk, etc.
I am a nurse by profession, but my world rotates around my computer. I am a fast learner, everything I know about freelancing, I have learned through my own experience. I am very open to learning new things. I am proficient in Microsoft Office programs, especially Word, Excel, Workspace, etc.. I have a typing speed of 60 WPM. I also have 4 years experience as transcriber for SimulScribe (US). I have strong communication skills and I don't hesitate to ask questions if there's something I'm not sure of. Currently working as Helpdesk for 2 years now in Coca-Cola company. Wherein we are responsible helping users to connect to multiple applications inside the network. I was promoted as Subject Matter of Expert which covers full support of Microsoft Exchange issues.
I have a total of 5yrs working experience. Approx. 4.5 years in the BPO industry. I was then hired by an Australian based production company as an office manager I provide technical support for customers of an American based companies. both being, Internet Service Providers and a SOHO networking company. My typing skills has improved 10 folds after my 12 months in chat support.
I have been in the telecommunication industry for 20+ years. I currently provided network and technical support for large business customers. I have excellent customer service skills, written and oral communication skills, knowledgeable of Microsoft Office products, general office skills, and I can type 55 wpm.
I currently have a Bachelor in Information Technology with concentration in Networking. I have had many jobs in of working at a help desk and dealing with many technology issues.
I offer personal assistance, documentation, admin task, content, online & report writing, internet research telephone & email handling, internet marketing, customer service, help desk, travel & booking arrangements and any other Microsoft offices related task. A professional and quick service for any company. I'm available 24 hrs for any business job related.
Initiative, creative and analytical Enthusiastic, engaging and persuasive Professional demeanour Strong research abilities & persistence Adapt to working independently or with diverse group of people.
I am looking for any Data Entry work or audio transcribing. I am bilingual in as I speak read and write in english and french. I would also be interested in any basic web programming, VB programming or CAD/Google sketch-up work. I would also be interested in help-desk work.
Accomplished Senior Help Desk Professional with 6 years experience in Computer Operation, Technical and Help Desk Support.
Certified IT Professional, Systems Administrator, and Support Specialist with strong background in remote, onsite, and field support for advanced Desk side, Desktop, and Helpdesk operations.
Seeking a job which will require me to utilize my skills, abilities and experience to ensure the company's success. I have been working for 13 years now in different fields, most of the time customer relation and administrative jobs.
I am an experienced helpdesk assistant. I have worked with different companies for their billing, sales, customer service and technical support. I have over 7 years experience in the customer service industry field. I have excellent English speaking and writing skills and technical and internet savvy. I also used to ran an eBay store and sold some stuff back in 2011. I used to handle inbound calls, email and chat support, data entry for my previous contact center companies. I am also a blogger and amateur copywriter. I have started my first sales page at www.livetobe100.us. I have my blog at http://michaelsato.hubpages.com wherein I have written 5 articles over 1000 words each so far I am ok working in different timezones and schedules. Shifting schedules will not be a problem for me. I have reliable DSL connection at home and can work without any interruption.
I am Deepesh VP from Kerala, India. I have completed Diploma in Electronics and Communication followed by MCSE certification. I got a total of three and half year's of experience in IT Support, IT Help-Desk Support and IT Technician. Now I am looking for a job to build on my extensive range of technical skills with in a suitably challenging role.
1. Installation, configuration, monitoring and response to system. 2. Install all new hardware, systems, and software for PCs and network. 3. Install, configure, and maintain network services, equipment and devices. 4. Implement and cabling telephone and network infrastructure and good experience in Panasonic PBX . 5. Define and improve all system and network operations processes. 6. Upgrades, installs and troubleshoots networks, networking hardware devices and software. 7. Manage multiple areas of technology and multiple departments. 8. Develops and documents system standards for computer and network devices. 9. Define and configure outlook email for users. 10. Solve the problems of end-users (helpdesk). 11. Provide 24/7 support for critical situations. 12. Develops and implements the most efficient and cost-effective solutions. 2008 and response for emails, anti-virus, anti-spam. 15. Dealing with Hosting backend ( Cpanel ).
I have served 22 years in the military as an Administrative Supervisor, Emergency Actions and 20 Years with FEMA as a Telecom Specialist, managing telecom centers, and disaster center operations, graphic presentations, and Help Desk operations.
i'm 34 a mother of 2 my skills are comuter managment ,I work befor as Helpdesk and System Administrator . I also promot on the internet and by the phone turist company that's give 's guided tour and variable of workshop.
Hi My name is Adhiyan.I am a IT graduate Having good amount of knowledge related to my domain and expertise.I have experience on customer relationship management and IT help desk management .Data entry and search skills.
Results-oriented information technology professional with proven track record in providing effective customer service, desktop management, network administration, and system analysis demonstrated through more than eight years in help desk support and systems administration. Areas of strength:
Processing and utilize the developed skills that I have gained through establishing and implementing IT projects and delivering network services, initial conception to completion. And to be Up-to-date on IT developments and Technologies is an essential
I have worked for call centers for 6 years and has handled Sales, Customer Service, Help Desk, Escalations, Technical Support and Back Office Support. I am very hard working and diligent. I can work with minimal supervision.
I am a professional administrative assistant with 6 years of data entry experience. I am also profienct in Microsoft Office which I have obtained my cerification. I am currently persuing my Bachelor Degree in Business Management and Finance. I provide a fast and accurate service and I get the job done correctly. I am reliable and flexible in my work schedule.
I'm a seasoned IT professional with over 15 years of experience in several different areas of IT. I've provided help desk support to customers, supervised help desk representatives, provided system administrator support to customers, installed and configured network devices, wrote training documentation and taught classes to train employees on operating procedures. I've also provided network support and troubleshoot support for backbone network infrastructure. I thoroughly enjoy all aspects of IT and technology, I constantly take courses, read and develop myself to provide the best overall IT leadership and support. Understanding the many tasks that vary for administrators is important and being flexible with these adaptations allow exceptional leaders to succeed while performing tasks which are critical to the success of businesses. IT is the backbone of all businesses. I will bring all of my knowledge, experience and expertise to all the challenges that I encounter with success.
I offer my services in the following categories: MS Excel, MS Word, Proof Reading, Copy Editing, PC Support, Server Support, and IT Support [Networking and Connectivity] Area Covered: Computer Technician, Customer Service, Editing Skills, Help Desk, MS Excel, MS Power Point, MS Word, Networking with Windows 2000, Networking XP, Power Point Formatting, Project Management, Software Testing, Technical Writing Skills, and Training
I have been in the IT industry for over 15 years. I have previously worked as a network engineer, help desk analyst, and Tier II support(healthcare).
I am an enthusiastic, highly motivated & versatile person whom is prided on my amiable personality. I am results driven by nature which has proved beneficial for my previous employers. I am confident that given the opportunity, I will deliver beyond expectations whilst positively contributing towards your business goals.
After 20 years in the civil service thought I'd have a change of career giving me the flexibility to spend more time at home with the family. After years of senior management I have an extensive skill set including project management, service management, finance, web sites, help desk, desk top support to name but a few. Incredibly IT literate with good English and numeracy skills.
Total 4 years experience in IT 2 yrs in IT Helpdesk Support and 2 yrs in IT Support. Completed MCITP,SQL and Exchange Server certification course.
I have had 10 years experience working in home health office environment-answering phones, data entry on OASIS, billing EOE's and RAPs, keeping HR information updated, ordering supplies, typing doctor orders. I worked IT help desk in IT department at local hospital and as secretary in compliance department. Billed claims using system13.com. I am a very quick learner with what I don't know.
Service and solution oriented technical support engineer with more than 10 years experience BPO environment. Experience in troubleshooting both software and hardware systems. Able to learn new technology in small amount of time. Able to adapt to changes on processess and guidelines. Interested in assuming assignments and responsibilities and look for and take advantage of opportunities for self-improvement. Able to make recommendation and solution that can benefit employees and the company
Expert background in administrative and computing support, with a strong emphasis in computer software usage, maintenance, training and end-user support. My skillset affords my clients many areas in which I can best serve them.
More than five years experience in Customer Service and IT Helpdesk Support.
A highly motivated individual with several years of computing experience that includes: Helpdesk Operations, IT Networking, System Security, Planning & Secure Storage.
im jeric 32 y/o graduate of business management, i already have an experience as an administrative assistant. and currently working as help desk in one of the biggest IT industry, im a flexible person, willing to work than the require hours.
I can show you my responsibility, commitment and dedication towards your jobs with best of my knowledge and accuracy as well.I emphasize on work... Skills: Customer Service, Telephone Handling, Email, Helpdesk, Engl...
Skilled Help Desk Technician with 5 years of experience providing PC and Client/Server tech support for small to medium sized businesses. Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff during emergencies
Experienced Internet and Intranet Technology Specialist in Marketing, Data Housing and Mining, Development, Marketing, Security, and Administration
Helpdesk, Microsoft Outlook, Knowledge of Microsoft Office, Microsoft Word, Computer Skills, Customer Service, Email, Telephone Handling, Microsoft Excel, Active Directory, Microsoft Windows Server, Windows XP, Windows 7, Windows 8, Database Administration, Desktop Applications, Microsoft Server, Windows Vista
I am an experienced Help Desk and Customer Service professional backed up with many years of good track record. Because of that same track record I was promoted to become a Trainer for a Australian telco handling soft skills and product training. I was given an opportunity to help build a training and quality structure for a company like remote staff and that further developed my skills.
I have over ten years of customer service/supervisory experience, primarily in hotels and call centers. I have five years of desktop support/I.T. experience, and in December of 2013, I will have my Bachelor of Liberal Arts degree. I also have extensive writing/proofreading experience. I am nothing if not well-rounded.
HI guys I am a aspiring game developer, always learning new things, am currently a student of IT and love playing my electric guitar. I can design various types of graphics in many different formats, I spend my spare time making music and playing computer games(figures) I am currently working on 2 computer games I am developing pretty much by myself. I have working experience as a PA and onsite IT person, I have also worked as a Technical HelpDesk administrator and written technical user manuals as well as provide training and managing the HelpDesk staff. The MQS HelpDesk provided End-User Support across Africa, was based in Johannesburg but head office was in the UK. I always enjoy a challenge and love to learn new things, there is little that I am not capable of once I put my mind to it. I look forward to working with any who wish to apply my skills to their projects. Apologies for a long message and thank you for your time
For over 3 years of working in the field of outsourcing industry, dedication to work and quality service for my clients are very essential to me. I've been working as a Virtual Assistant and undergone trainings in multitasking job which include: ** Video Editing ** Lead Research ** Admin Support (Doing Ad hoc tasks, preparing documents for potential customers, locating and mapping) ** Help-Desk Monitoring (Phone Operator, Email Handling and Live Chat) ** Social Media Management ** Data Entry (Google Drive)
Looking for some wok on the side to do in my spare time. I am in the Information Technology field and am good with data entry. I pay close attentional to detail and am a bit of a perfectionist. I enjo working with the Microsoft Office Suite particularly with PowerPoint, Excel and Word. I approach everything with a "CAN DO" attitude and whatever I don't know how to do, I learn. I am also starting to learn how to develop mobile applications. Anything else you would like to know, send me a message!
Experience in user support (helpdesk) I and II level, on-site, e-mail, phone and remote access. Incident management in HP ServiceManager, ActiveDirectory operation, knowledge and management of remote connection tools, antivirus, backup, SAP and basic support networks. Knowledge of operating systems: Windows XP, Windows Vista and Windows 7, Microsoft Office knowledge in 2003, 2007 and 2010, Exchange - Outlook 7.0 or higher, Microsoft Internet Explorer 7.0 and above. troubleshoot and administer the use of local area networks (LANs) Preventive and corrective maintenance of workstations.
I am looking for form filling, help desk support, other data entry home based projects
I have a Bcom Degree in Information Management with 15 years experience in the IT Industry doing Software Support, Help desk Management. I have advised skills in Ms Access . I am have experience as a Systems Operations Supervisor . I am currently employed as a Deputy systems Manager in one of the big Media Companies in South Africa. I am looking for part time jobs that can be done on line. I have full access to a computer with internet connection during my off days which are Sundays, Mondays and Tuesday.
I always maintain focus on achieving bottom-line result while formulating advance method in line with the company
I'm currently an HelpDeskServiceDesk technician for 11 years, with 13 years experience in customer support. Recently initiated certification in various Microsoft technology having achieved the certification of Windows Server 2008 Enterprise Administrator, and planning in achiving more certification either in Microsoft, Cisco, CompTia, VMWare, and more. I have a full professional proficiency in English language, and a limited working proficiency in Spanish language.
I have 9 years experience in the field of Customer Relationship Management. During the past 8 years I have earned the following qualifications: Over (9) years of Customer Engagement/Client Relationship experience. Two years of experience in Project Management and Product Management. Extensive experience performing Customer Service Solid knowledge of client communication, negotiation and problem solving. Well organized, self-motivated individual with the ability to rapidly learn new tasks. Track record for consistently meeting goals and deliver high level of job performance. Proven ability to build strong customer/client relationship.
With my 14 years of work experience from HR Management, IT skills and more, my career began with Chief stuff and software developer with one of largest company in Algeria Cosider for there pipeline project to chief stuff marketing department, General Manger and at last national helpdesk support and network system engineer with henkel Algeria German Company. With my long experience where I have well-developed written and oral communication with also management skills that can be very useful in carrying out the duties, I adhere to a work ethic and can effectively interact with people across all levels of the organisational structure.
Working in IT industry for 6 years. A Helpdesk analyst in a manufacturing company is my recent job.
9 plus years of experience in IT service management to help you run the service/helpdesk with greater efficiency. Green belt certified in IT industry.
Industry trained in multiple Computer Services with over 5 years experience in Embroidery and Digitizing. More than 10 years experience with Call Center Customer Support, computer help desk support, and both technical and Creative Writing. Always exploring and learning new skills to fit client needs. Studying multiple languages in an effort to better service clients and customers.
College grad with a BA in English. Administrative experience 20+ years. Word processing, transcription, formatting, editing, proofreading, desktop publishing. Accurate, fast, and detail-oriented. Expert in MS Word (including macros and VBA programming), PowerPoint, Excel (including formulas), and Access Database (including VBA programming).
all it helpdesk related
Bachelor of organisational sciences -concretely informatics, that had previously worked in advertising, event management, social-media marketing, sales, Facebook marketing, system administration, helpdesk,... My favourite way of thinking is out-of-the-box thinking - let me think in that way for you!
A former Supportspace , geeksquad certifications, CNET certification . I have very good knowledge of Windows , Linux distros, very good handling in Customer service when i was in Retail .I love to help others and want to share my knowledge
Rich experience in customer relationship management, selling force, help desk
Objective: To provide 100% resolution and customer satisfaction. I have worked in various advertising and event companies for 8 years from year 2000 to 2008. In my stay with these companies, I am responsible in doing proposal letters, media mileages and presentations, managing staffs and event production. I entered the BPO industry in 2008 and worked as Technical Support for almost 5 years. I supported T1 circuits and Cisco routers for US based account and ADSL2+ connections for Australian based account. On both of these accounts, I handled escalated tickets and dealt with field technicians in resolving issues. I also handled staff consultation and some administrative tasks. Working with these companies helped me enhanced my technical skills, customer relations and staff management by providing good and quality service. I'm a self-motivated person, honest, hard-working, work with less supervision, has good analytical skills and a fast learner.
Fulltime IT DataMining for the Government. I am skilled in IT data retrieval and data entry, internet research (search engines) sound knowledge of all most Microsoft products and other bespoke applications.
Experienced in a broad range of customer service skills; works well in high stress environment; radiological and contamination technician
Dedicated Professional Passionate technician with 4 years of experience providing hardware and software support to Mac and PC users. Experience providing quick and accurate diagnosis of issues, timely remedies, issue tracking and follow through. Sincere intent to connect and provide service and education to a diverse range of people
Responsible for leading a project team in the Maintenance and Support of an application or set of applications using the appropriate business measurements and terms and conditions for the project according to the project charter, project agreement or contract. Responsible for managing scope, cost, schedules and contractual deliverables which include applying techniques for planning, tracking, change control and risk management. In charge in coordinating and resolving customer service and technical concerns as a way of managing accounts to avoid churns and disconnection. Creating and maintaining healthy corporate relationships with client to ensure retention of accounts and new business conversion. Single point of contact for all customer related concerns, interfacing with client to C-Level support.
IT Support Engineer (Helpdesk / Desktop Support) Provide High Quality IT Support (Telephonic and Onsite) to the employees across UAE. Responsible for SLA with regards to the client. Achieve or exceed SLA's agreed with the client on a weekly/Monthly basis Ensure prompt resolution of tickets logged via web, calls or e-mails pertaining to servers, workstations & application Issues via call reporting tool (BMC Remedy). Liaising with the 3rd Party Vendors via various modes of communication to ensure that issue / service call is resolved on time Escalating the incident to the concerned team immediately if it is not being resolved by L1 and L2 Team in case of High Priority issues with proper information updated by the team. Preparation of Technical document for Knowledge base pertaining to regular issues which is being reported.
I'm an honest and responsible young professional who is looking to dig herself out of student debt by fulfilling your administrative needs one job at a time! As a member of a technical helpdesk, I practice excellent customer service, technical support, administrative assistance, and timely and efficient task handling on a daily basis. I look forward to applying the same skills to your project!
I am seeking Full time/Part time employment (preferably ongoing) - working in either data entry, customer service, manager/supervisor, virtual assistant, secretarial/administrative, transcription, book keeping, financial, accounting, online or off-line research, editing or any other similar jobs. Here are some project examples which I have most recently worked: Help desk, online research, live help desk, making calls and receiving calls to and from clients, article submission, data entry, projects using excel, word processing, link building, making tutorials using camtasia video software, social bookmarking, website updating, blog submission, list emailing, website setup, some ad submission, directory submission, and other small projects.
A hardworking professional with over 7 years of experience in networking, technical support, customer service, business management, operations management, project management and etc. I have had tons of recognitions and awards due to business-wide impacting achievements and contributions to every company I have worked for.
5 years experience with customer support, using different helpdesks, graduated nuclear engineering,
I am an experienced manager, with great technical and customer care skills. I have worked full time for major IT company & BPO in India in technical, customer care departments; in a Big 4 firm as a consultant and a major telecom company in Middle East as an Audit Manager. I am an expert in the areas of: Customer Service, Helpdesk, Audit, Research, etc. I am skilled in using MS office tools, several Operating Systems (Windows, Linux, etc.) My language proficiency is in English, Hindi & Bengali. I was let go from my last organization as the whole department was outsourced. I am taking a break from regular jobs to study and upgrade my skills. I am looking for freelance opportunities so I have some income for my regular expenses.
I have 12 years experience in Educational Technology Department. As a Help Desk Administrator for staff and students. Setting up of databases for our Library System and Testing Databases.
I provide a variety of Administrative and Customer Support solutions for the everyday tasks and projects to help my customers to achieve their established goals with top quality, creativity and competitive rates.
A dedicated and highly energetic person who thrives in pressured situation and can be counted on when the going gets tough. Has been working in the call center industry for more than 5 years. Now working as IT-Helpdesk for Hewlett-Packard. Skilled in LAN/WLAN configuration, Email and Security setup, Software/Hardware troubleshooting, Administrative Support and Sales. Takes pride in providing creative direction and out of the box thinking. Enjoys complex, multi faceted assignments where pulling together a collaborative pool of skills is essential. Prioritizing clients and customer satisfaction.
Approximately 15 experience dealing with customers. Many of the professions that dealt with customers include sales, advertisement, operator and help desk. Over 10 years of Administrative/Clerical Clerk skills (four of those years were served in the military). Moderate PC knowledge when dealing with hardware and software.
I bring 23+ years in executive/administrative assistance, 15+ years in human resource management, 15+ years in financial and project management, 5+ years in contract negotiations and vendor management, and 4+ years in Real Estate experience to Elance. My background is broad. I've worked in both federal government and private sector. I am seeking long-term opportunities to provide support to individuals and businesses.
My day job is working as a Database Administrator, primarily for databases in Microsoft SQL Server. I also do some software development and provide general help desk type support to our users.
Since 1993 I worked 10 years in Computer Company (Algorithm LTD www.algorithm.ge) IT & helpdesk,also Mayor of Tbilisi City- 10 years,IT & helpdesk.After 2003-2011 years I worked Computer Company Gitec LTD www.gitec.ge - we made computers,client support,helpdesk,Lan management,computer hardware&software repair.
Strong communication and multitasking skills, easily works under pressure, technical inclination specific but not limited to hardware and software related issues. My eagerness to learn, perseverance to work and the skills that I have acquired through the years working as an appointment setting, lead generation, customer care and technical support representative makes me a viable candidate but not limited to general administrative work or help desk support.
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Management Information Systems Implementation and technical support role. Work well independently providing all facets of computer support. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing customer and end-user help desk support. Easily identify and resolve technical issues and concerns. Excellent communication and analytical skills
With over 9 years of experience in various fields, I plan to utilize my various excellent skills which involve, data entry, Ms word, Ms excel ,Photoshop , transcribing and customer service, sales, help desk and telephone skills. as used and studied in various projects , companies and institutions I have worked for .i.e. Steadman Research Services Center company. Standard chartered bank and Old mutual Kenya. I am result oriented, honest and keen to instructions.
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
IT professional with 10 years of General office and computer skills experience, extensive background in desktop support (Helpdesk). Detail oriented, effective time manager, and very dependable.
University educated with over 14 years in the computer field (training and customer service) and over 5 years experience in administrative work is seeking positions which will provide challanging and rewarding experiences.
I am a native german speaker with good english skills.. I worked for more then 21 years with mainframes and personal computers. Programming, Server-Admin., User-Helpdesk, Network-Admin
To obtain a full time employment in the field of computer technology which offers a professional work and enables me to develop and grow while meeting the corporations or companies goal.
Served as an IT help desk call center analyst for 13 years. As a help desk analyst I have the appropriate skills & levels of expertise to communicate & solve customer problems. Ensured requests to the help center were completed & satisfied in a timely manner and service was of the highest quality. Followed-up with calls to assure that tasks were completed in a timely manner. I have excellent data entry and Office Administration skills as I have been a Receptionist/Office Manager for several years. I have always put the customers first and made sure that there needs are always met. No matter what type of job that I do, I always handle it with the best professionalism that I can offer. As a team member of your organization I can provide: Efficiency, reliability and accuracy with data entry & customer support. Maturity, Honesty, ability to look at challenges as opportunities. I believe my training, experience, and proven ability to follow instructions will contribute to your needs
Providing quality services in Data Entry, Web Research, Microsft Office support, Administration Support Services and other Virtual Assistant Services to both local and international clients at competitive prices.
I have been working within the Administration Dept for 10+ years begininng in a Government Community Corporation assisting the Personal Manager. Here I gained experience in MS Office, Excel, Word, & Power Point. With these skills I rapidly excelled in catalogueing, filing, transcribing, creating data bases and presentations for board meetings. After showing potential in the Personal Office for 2 years I was moved into the Finance office where I gained skills in Finance including Accounts Payable & Receiveable, Bank Rec & MYOB payroll. After a further 2 years I moved on to work for another Government job in the Office of State revenue collecting land taxes. I then moved onto to work for Vodafone Australia in Corporate Activations managing client accounts with connections, hardware and billing enquiries. I was then given the opportunity to step up as the Acting 2IC in the abence of the Team Leader for 6 months. I worked for Vodafone for 4 years until receiving a Redundancy.
I am a Microsoft Certified Professional, Systems Administrator and Systems Engineer. I have 5 years experience in IT field, working as IT Support Help Desk for 3 year supporting desktop users and 2 years working as a Systems administrator managing the infrustructure, maintaining and troubleshooting servers running Windows 2003/2008.