customer service helpdesk
My main strengths are adaptability, dependability and the determination to get a job done as proven by my varied work experiences in Network & System administrator, Technical Support & Help-desk I try to learn something new from every experience, because I believe there is always room for self-improvement both personally and professionally. Highly developed skills in problem identification and implementation of effective solutions, Fast learner, working under time pressure, and presenting myself in a professional manner. Excellent inter-personal communication and social skills Mature and flexible individual with an entrepreneurial approach towards objectives and tasks
Hello. IÂ´m a Swedish truckdriver, that have been working in Norway for many years. I have before been working with help desk, telemarketing and as a portier. I speak English, Swedish, Norweagan and trying to learn hindi and spanish. I love travelling, I have great geografic skills, and I have a huge interest in cultures, languages, religions and coutries. I am also a very happy and friendly, social person. IÂ´ve studied, mental training, ayurvedic medicin and personal coaching. Best regards Frida
Coppah Technology provides computer consulting, computer networking, and IT outsourcing services. Our team of certified consultants are committed to providing the best IT support in the South Florida. With over 20 years of experience specializing in IT consulting, POS solutions, network support, help desk services, VOIP, and network security.
Experienced Global IT helpdesk, Desktop support and Service desk analyst. Solid 5 years of experienced on chat/email/phone support Globally. Proficient with MS office like Outlook, Excel and Word. Knowledgeable with Windows server 2003/2008, mRemote, VMware, MSSQL, Landesk and Active Directory. As an IT person I always look forward to learn new things. Tech savvy and fast learner.
I have a total of 5yrs working experience. Approx. 4.5 years in the BPO industry. I was then hired by an Australian based production company as an office manager I provide technical support for customers of an American based companies. both being, Internet Service Providers and a SOHO networking company. My typing skills has improved 10 folds after my 12 months in chat support.
I have been in the telecommunication industry for 20+ years. I currently provided network and technical support for large business customers. I have excellent customer service skills, written and oral communication skills, knowledgeable of Microsoft Office products, general office skills, and I can type 55 wpm.
Honorable Discharge 1997: U.S.A.F. - A multi-talented personality with twenty yearÂs experience in Customer Service, predominantly within a call center setting; including more than five years as a Customer Advocate and functioning as a HelpDesk Representative. Demonstrates qualities of a well organized individual who is able to work successfully while multi-tasking with an exceptional ability to be self-motivated and goal-oriented paying close attention to detail. Acquired excellent oral and written communication skills. Became highly skilled at utilizing Microsoft Outlook/Word & Excel, Windows 98/NT/XP as well as Windows 7 and 8.0 with the aptitude of navigating the Internet.
I have worked for over 16 years in administrative, accounting, technical fields. I have done everything from basic administrative duties, scheduling inserts for newspaper publications, working in helpdesk environments, and assisting in accounting duties.
In October of 2012 I retired after 20 years in the Purchasing Department of San Antonio Independent School District. Duties: (1) bid preparation and public advertising; (2) preparation of bid summaries for Board approval and review; (3) support to District support staff and administrators in procuring the goods and services; (4) audit of purchase orders for purchasing regulation compliance; (5) I was also a part of an implementation task force related to the inception of the District's electronic purchasing system, where I acted as the lead trainer responsible for training ALL users District-wide on the new system. Toward the end of my service, I supervised 5 purchasing specialists and also acted as the lead trainer and "help desk support" for the purchasing system. These duties required calendar scheduling and heavy email and telephone communication. Potential clients may verify my employment record by contacting San Antonio Independent School District, San Antonio, Texas.
IT Instructor with great communication skills from end user through CEO levels. I can create PowerPoint presentations, Excel Forms, Word templates, provide you with customized video training, or support your helpdesk. You need not worry if the job is getting done. I want to work with you and provide the best product or service for the money you have spent.
as a technical support and a helpdesk analyst i can work with you 24/7 and follow your instructions...
I have over 8 years of Microsoft Office Experience and Customer Service Skills along with 2 years of HelpDesk Experience, and 4 years of social media experience. I am very patience and ready to assist with all of your administrative needs.
Hello there, For my day job, I manage a team of technicians as their dispatch, ensuring that help desk tickets are completed, on-site jobs are attended, customers are content and that the world hasn't fallen apart just yet. I would love to do some form of work from home, as I detest having down time. If I can work, I will. Unfortunately, my business only operates through the weekday. I will do anything in my power to get whatever the task is done, whether or not I truly know what I am doing. I prefer to learn to things along the way, so that I can be more useful down the road to my employer. I'm easy going, quick to learn and have an average WPM of ~90, with corrections. I speak English fluently, am as delightful as I can be and one of the things I most truly believe is that you can hear whether or not someone is smiling on the other end of the phone. I always try to end a phone call with the largest smile I can muster, whether or not the conversation is pleasant.
I have a bachelor's degree in Information Technology with over 20 years of experience, specializing in project coordination, technical support, documentation analysis, software training, and PC software support/helpdesk. Throughout my career, I have received several service awards for successfully coordinating, documenting, and supporting projects. As a person who is goal oriented, assertive, results driven, highly energetic, and very ethical, my background offers an advantage to your company and will truly be a positive asset.
I'm IT specialist, focus on IT Support, HelpDesk, Phone Support, Systems and and Network administration, IT Infrastructure design, etc.
15 + years IT experience in hardware, software, help desk, network administration, etc.. 7 years personal assistant experience. Extremely well versed in Microsoft Office Suite, Adobe and many other software. Very quick study. Well organized, ability multitask. Excellent verbal and written communication skills, professional and personable.
Central Ohio Technical College graduate offering a strong academic background in IT and Business combined with excellent experience as a helpdesk technician. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools, and testing methodologies. Over 6 years of IT experience in a Behavioral Healthcare setting.
If you are seeking a BPO professional who has excellent people and problem solving skills and can easily provide optimum support to your Business operations, then please consider what I have to offer. IÂ¿m an experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a VA, Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Looking for all your data entry needs and any help desk related projects.
Competent, dedicated, self-starter willing to go the extra mile for your project. Work will be completed in an organized and efficient manner.
I'm a bachelor student of geography and political science. I worked extensively in customer service and help desk at the largest ISP in Germany. I'm fluent in English and German and am a fast reader and translator.
I am a first class graduate in MBA from the University of Wales, UK specialised in Project Management. I hold a first class B.Tech degree in Computer Science & Engineering from the University of Calicut, India. I am a qualified management professional with experience in Project management, systems and network management, customer management and technical support. Over the course of my career I have gained knowledge and experience in various elements of Information Technology services, support & training. I also have formal experience in IT research and training. I have 12+ years of experience within the educational and business industry. In this period I have had the opportunity to manage various IT projects, including procurement of appropriate resources and its implementation and maintenance well within its time and budget. My portfolio also includes Network & Systems Support, Helpdesk administration, Website designing and development and SEO for online businesses.
Skilled Help Desk Technician with 5 years of experience providing PC and Client/Server tech support for small to medium sized businesses. Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff during emergencies
Experienced Internet and Intranet Technology Specialist in Marketing, Data Housing and Mining, Development, Marketing, Security, and Administration
Website design and maintenaince, Computer Science Professional, 20+ years of experience as network administrator and help desk in Windows operating systems and Office applications. English-Spanish translation
A wealth of experience including costing and analysis in manufacturing environment, Help Desk in large environment, retail management and recruitment, insurance sales and administration. Proficient in all MS Office applications and expert in MS Excel. Expert in form and template creation. Put this background and proficiency with research and superior communication skills to work for you.
A very good experience in Technical background for Networking, Wireless and other technical support and customer service. Experienced in helpdesk envt and very well versed on Google environment. Have also hands on experience on Circuit design and Math based issues
Customer service focused Technical Support Specialist with 5 years career experience in help desk environments. Highly adept in systems analysis, diagnostics and troubleshooting. I am creative, passionate and dedicated to the job and company goals.
i am a Computer Engineer, so i have lot of experience about IT field, so thats why i want to offer some Helpdesk services for my clients. And also i have good typing speed, i need some Data Entry task from client side.
I am a professional administrative assistant with 6 years of data entry experience. I am also profienct in Microsoft Office which I have obtained my cerification. I am currently persuing my Bachelor Degree in Business Management and Finance. I provide a fast and accurate service and I get the job done correctly. I am reliable and flexible in my work schedule.
I'm a seasoned IT professional with over 15 years of experience in several different areas of IT. I've provided help desk support to customers, supervised help desk representatives, provided system administrator support to customers, installed and configured network devices, wrote training documentation and taught classes to train employees on operating procedures. I've also provided network support and troubleshoot support for backbone network infrastructure. I thoroughly enjoy all aspects of IT and technology, I constantly take courses, read and develop myself to provide the best overall IT leadership and support. Understanding the many tasks that vary for administrators is important and being flexible with these adaptations allow exceptional leaders to succeed while performing tasks which are critical to the success of businesses. IT is the backbone of all businesses. I will bring all of my knowledge, experience and expertise to all the challenges that I encounter with success.
I am a IT Specialist by trade, with data entry and Admin Skills. I have 10 years in working experience, 8 in Information Technology and help desk. The other 2 in data entry and record keeping. I am fast and efficient in my task that is given to me.
Dedicated Professional Passionate technician with 4 years of experience providing hardware and software support to Mac and PC users. Experience providing quick and accurate diagnosis of issues, timely remedies, issue tracking and follow through. Sincere intent to connect and provide service and education to a diverse range of people
I offer my services in the following categories: MS Excel, MS Word, Proof Reading, Copy Editing, PC Support, Server Support, and IT Support [Networking and Connectivity] Area Covered: Computer Technician, Customer Service, Editing Skills, Help Desk, MS Excel, MS Power Point, MS Word, Networking with Windows 2000, Networking XP, Power Point Formatting, Project Management, Software Testing, Technical Writing Skills, and Training
I have over 15 years in experience with managing all of the administrative responsibilities of a business. I have supported several VPs and am very capable of handling all aspects of your business needs.
A dynamic and self-motivated paralegal professional with proven research, legal issue identification, advocacy and legal writing skills. Experience in drafting, reviewing and editing legal documents, conducting witness interviews and preparing legal research memoranda. A resourceful team member with well-developed communication, organizational, and administrative skills. Excellent computer skills including Microsoft Word, Excel, Access, Power Point, Visio and Outlook Express.
HI guys I am a aspiring game developer, always learning new things, am currently a student of IT and love playing my electric guitar. I can design various types of graphics in many different formats, I spend my spare time making music and playing computer games(figures) I am currently working on 2 computer games I am developing pretty much by myself. I have working experience as a PA and onsite IT person, I have also worked as a Technical HelpDesk administrator and written technical user manuals as well as provide training and managing the HelpDesk staff. The MQS HelpDesk provided End-User Support across Africa, was based in Johannesburg but head office was in the UK. I always enjoy a challenge and love to learn new things, there is little that I am not capable of once I put my mind to it. I look forward to working with any who wish to apply my skills to their projects. Apologies for a long message and thank you for your time
I'm currently an HelpDeskServiceDesk technician for 11 years, with 13 years experience in customer support. Recently initiated certification in various Microsoft technology having achieved the certification of Windows Server 2008 Enterprise Administrator, and planning in achiving more certification either in Microsoft, Cisco, CompTia, VMWare, and more. I have a full professional proficiency in English language, and a limited working proficiency in Spanish language.
I have 9 yearsÂ experience in the field of Customer Relationship Management. During the past 8 years I have earned the following qualifications: Â Over (9) years of Customer Engagement/Client Relationship experience. Â Two years of experience in Project Management and Product Management. Â Extensive experience performing Customer Service Â Solid knowledge of client communication, negotiation and problem solving. Â Well organized, self-motivated individual with the ability to rapidly learn new tasks. Â Track record for consistently meeting goals and deliver high level of job performance. Â Proven ability to build strong customer/client relationship.
I am skilled Technical Support Engineer who has more than 5 years of experience in providing excellent frontline support to the end-users and customers. I am adept in diagnosing and troubleshooting computer issues. I can complete service requests in a timely manner. Having excellent communication skills allows me to work with customers in different countries.
9 plus years of experience in IT service management to help you run the service/helpdesk with greater efficiency. Green belt certified in IT industry.
I have a certificate in Help desk. I am currently working on my High School diploma w/ early College courses. I make jewelry at home, I am fairly knowledgeable about herbs and stones as well. I have a great personality and I do my best to get the job done and if something isn't quite right I do my best to make it right. I was in ROTC for 1 1/2 years. I am married to a Soldier as well so i know a good bit about military terms.
More than twenty five years of computer support, administration, technical writing and research. I am persistent in finding the answer and/or completing a project that will meet the clients expectations.
I am a recent graduate from Florida Southern College with a double major in Mathematics and Computer Science. I have worked with Thomson Reuters and Stryker as product support and help desk support. I have also gained office administration while working as the Office Manager at Legacy Academy for Children.
4 years IT Helpdesk experience. ITIL certified. 2 years Sales Support to an ITSM multinational company
I am a veteran. I was in the United States Marine Corps for 5 years. I do different things with computers. I have worked at an IT help desk and know customer service.
We can help you with any type of service you are seeking that just requires a computer and broadband. We are a Team of 2 with extensive experience in the following services :- Accounting Administrative Support BPO - Active & sold comparable search BPO data entry Online Property Ads Real Estate Property Research Computer technical support Hardware Troubleshooting Help Desk Email Support Customer Response Data Conversion Data Entry Virtual Assistant
Experienced support specialist in the retail sector - 3rd level support and Testing/ QA / Help-desk. Technical Pre-sales meeting at board level. Easy going with well in a team environment or as a self starter....
I am a well experienced BPO call center supervisor who can provide quality customer service either by phone, chat or email. I can handle simple to escalated concerns. I am well versed in using microsoft office and google applications.
Professional Help desk and Virtual Assistant. I have previously worked as Customer Service Agent for over 5 years and been handling teams and training new agents. I work with sense of urgency and with minimal supervision. The attitude of professionalism,optimism and excellent working behavior is what I can offer when you hire me.
Top skills in Virtual Assistant, Data Processing, Helpdesk Support and Microsoft Office my goal is to provide company with 100% of quality communication, work and professionalism. I guarantee all work will be kept in strict confidentiality.
Fulltime IT DataMining for the Government. I am skilled in IT data retrieval and data entry, internet research (search engines) sound knowledge of all most Microsoft products and other bespoke applications.
College grad with a BA in English. Administrative experience 20+ years. Word processing, transcription, formatting, editing, proofreading, desktop publishing. Accurate, fast, and detail-oriented. Expert in MS Word (including macros and VBA programming), PowerPoint, Excel (including formulas), and Access Database (including VBA programming).
I am an experienced manager, with great technical and customer care skills. I have worked full time for major IT company & BPO in India in technical, customer care departments; in a Big 4 firm as a consultant and a major telecom company in Middle East as an Audit Manager. I am an expert in the areas of: Customer Service, Helpdesk, Audit, Research, etc. I am skilled in using MS office tools, several Operating Systems (Windows, Linux, etc.) My language proficiency is in English, Hindi & Bengali. I was let go from my last organization as the whole department was outsourced. I am taking a break from regular jobs to study and upgrade my skills. I am looking for freelance opportunities so I have some income for my regular expenses.
*Transcription- Top 20% *Help Desk- Top 10% *Call Center Skills- Top 20% Though this is a new profile, I would like to mention that I'm not new to Elance. I have worked as a freelance content writer in the past. I have completed jobs related to transcription, translation, data mining, data entry, content management, internet research in the past. I have also worked at a renowned MNC BPO in India, Wipro, as a customer service associate. Experienced in handling UK and US customer calls. As that was a full time position, I had to deactivate my previous Elance profile due to lack of time. If you are looking for someone who is patient and eager to learn while generating positive output, you are at the right place. Looking forward to having a great time working here.
A hardworking professional with over 7 years of experience in networking, technical support, customer service, business management, operations management, project management and etc. I have had tons of recognitions and awards due to business-wide impacting achievements and contributions to every company I have worked for.
I am an experienced IT Professional with nearly 3 years of experience in IT Infrastructure having worked in IT help desk, Application Support/ Answering and handling of bridge calls Previously worked with an US telecom company were my roles and responsibilities were of handling bridge calls during outages, server builds application troubleshooting, alert monitoring and ticket handling on Windows servers 2003, 2008 R2, and VM I would be available on Skype, IM and readily to accept the offer given a chance to prove my technical skills and interpersonal skills in order to enhance and hone my skills
5 years of experience in customer service and technical support and 3 years management experience. Advance knowledge in computer software troubleshooting, customer service, ticketing management and people management.
Currently work as a help desk technician at a company with roughly 3,000 employees.
Experienced in BPO industry for 4 yrs. / technical support, help desk and customer service/ supported t-mobile/COMCAST/dish network/lg home entertainment and willing to do home based jobs 24/7.
University educated with over 14 years in the computer field (training and customer service) and over 5 years experience in administrative work is seeking positions which will provide challanging and rewarding experiences.
With over 9 years of experience in various fields, I plan to utilize my various excellent skills which involve, data entry, Ms word, Ms excel ,Photoshop , transcribing and customer service, sales, help desk and telephone skills. as used and studied in various projects , companies and institutions I have worked for .i.e. Steadman Research Services Center company. Standard chartered bank and Old mutual Kenya. I am result oriented, honest and keen to instructions.
I am a native german speaker with good english skills.. I worked for more then 21 years with mainframes and personal computers. Programming, Server-Admin., User-Helpdesk, Network-Admin
I'm working online. Have experience in Spiceworks Helpdesk System. High knowledge of OS Windows and MS Office, domain administration.
Experienced and serious customer support, project management and helpdesk.
we have 3 year experiance of working in microsoft excel,helpdesk ,content writing and 1 year on e mail ,we have completes sucesfuly alot of projects
Talented accomplished professional with extensive background in Microsoft Excel, Microsoft World, General Office and help desk ability to design large-scale infrastructures at the international levels adept at determining requirements, project based technical writing assistance and more outstanding presentation and communication skills.
I bring 23+ years in executive/administrative assistance, 15+ years in human resource management, 15+ years in financial and project management, 5+ years in contract negotiations and vendor management, and 4+ years in Real Estate experience to Elance. My background is broad. I've worked in both federal government and private sector. I am seeking long-term opportunities to provide support to individuals and businesses.
My day job is working as a Database Administrator, primarily for databases in Microsoft SQL Server. I also do some software development and provide general help desk type support to our users.
For my skills to further grow and to provide timely and accurate resolutions for users. Provide quality customer support.
I have 2yrs plus experience in customer service, admin, helpdesk and MS office applications. you can count on me for excellent delivery on tasks given to me.
Since 1993 I worked 10 years in Computer Company (Algorithm LTD www.algorithm.ge) IT & helpdesk,also Mayor of Tbilisi City- 10 years,IT & helpdesk.After 2003-2011 years I worked Computer Company Gitec LTD www.gitec.ge - we made computers,client support,helpdesk,Lan management,computer hardware&software repair.
I've been in the computer industry for more than 15 years with a variety of jobs under my belt. Most recently I worked for a fortune 500 company as part of their help desk staff supporting over 1000 users in more than 10 countries. I've tackled everything from data base analysis and management to building server farms from the ground up to training new IT staff members and assisting other employees with computer related issues all over the world. I'm highly experienced and professional with a wide variety of skills in my virtual toolbox. On top of this I'm a nice person who genuinely likes to help and teach people about technology and help them enrich their lives.
Information Technology Specialist
10 Years of Strong Experience of Technical Suppoert, Network Engineering. I have Strong Knowledge about Help Desk in Call Center. I have Strong Knowledge about LAN, WAN/VPN and about CISCO Phones. I have Strong Knowledge about SSG5, SSG550, VPN Concentrator 3000.
I have 12 years experience in Educational Technology Department. As a Help Desk Administrator for staff and students. Setting up of databases for our Library System and Testing Databases.
I provide a variety of Administrative and Customer Support solutions for the everyday tasks and projects to help my customers to achieve their established goals with top quality, creativity and competitive rates.
A dedicated and highly energetic person who thrives in pressured situation and can be counted on when the going gets tough. Has been working in the call center industry for more than 5 years. Now working as IT-Helpdesk for Hewlett-Packard. Skilled in LAN/WLAN configuration, Email and Security setup, Software/Hardware troubleshooting, Administrative Support and Sales. Takes pride in providing creative direction and out of the box thinking. Enjoys complex, multi faceted assignments where pulling together a collaborative pool of skills is essential. Prioritizing clients and customer satisfaction.
Approximately 15 experience dealing with customers. Many of the professions that dealt with customers include sales, advertisement, operator and help desk. Over 10 years of Administrative/Clerical Clerk skills (four of those years were served in the military). Moderate PC knowledge when dealing with hardware and software.
15+Years of Experience like Project manager and Team Leader, I have consistently delivered projects on time and under budget, which has earned me the role of team lead on a number of recent projects, as you'll see in my work history. I have sound knowledge of computer applications, software installations, PC and customer troubleshooting, solutions providing for software maintenance and updates. I have excellent communication skills, Italian is my first language and I have a good level in English and French language. I believe my skills would be ideal also as Administrative Assistant, Office manager and Virtual Assistant
Thank you for viewing my profile! I am a detailed and thorough professional with over 10 years of administrative experience. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier,scanner, and color printer. I provide creative and detailed management, administrative, writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee . I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, marketing, the health care field, and small business management. Expertise: Help Desk Support Manager Extensive Admin Skills Data Entry Proofreading Editing Check email and follow up as needed Internet research for a specific project
I'm Matias, 29, born in Argentina. I've been living in Buenos Aires most of my life, where took my studies and had most of my jobs. For the last 4 years I've been travelling through South America almost non-stop. My life went from being very sedentary going back and forth from work to college and home, to living in hostels in constant contact with people from all around the world, to even moving from town to town every day for a while, being completely uncertain about what was going to happen next. I started the trip on a really low budget, but always managed to do freelos wherever I went, and when a job wouldn't show up I would even busk or work for B&B's to keep travelling. It was an awesome experience and it really broadened my horizons, making my life goals much more ambitious. At this present point I feel really confident about my people skills, and combined with my previous technical and sales skills I just can't wait to work for an awesome project. Hopefully it's yours!
15 years of customer service and help desk
I am skillful self employee, I can do a lot for computing , managing and multitasking, I have 4 years experience in my career and I have worked for a Telecom company as Call Center Representative and Helpdesk Coordinator also I have experience as System Analyst. I am sure you will be pleased with my work :)
Over 20 years of customer call center support for large financial companies and hospital. Helpdesk, automobile insurance support, and software customer support.
I have an academic background in security systems and computer networks. I have done several internships at different firms or organizations including the World Food Programme where I did help-desk tasks and i designed desktop and web applications for those firms
Have been working in IT Operations & Support/Helpdesk for over 16 years which requires administrative support experience as well. In my current IT position I manage IT Asset Inventory and IT Procurement. IT Project experience assisting stakeholders with business case, gathering and eliciting requirements. In all positions held in my professional career I have utilized great customer service skills for inbound/outbound clients.
Microsoft Excel,Computer Skills,Microsoft Word,Customer Service,Phone Support,Email,Helpdesk,Microsoft Outlook,General Office Skills,Administrative Support,Clerical Skills,Comptuer Maintenance,Conflict Resolution,Data Entry,Data Sheet, Writing Email, Handling Email, Technical Support,Filing,Google search,Microsoft Office Office ,Administration,OpenOffice,Receptionist Skills,Supervisory Skills,Telephone Skills,Travel Agent, Supply chain Management , Human Resources Management, Hiring Consultant
I am an experienced Customer service representative with a decade of experience under my belt. I previously worked for several well-known US-based companies and have received several awards due to my exceptional service. I am a highly motivated, creative, and hardworking individual. I'm a full time freelance customer service representative (available throughout the day, not just evenings and weekends) with more than ten years industry experience. I began learning about the BPO industry ten years ago and it has been my passion ever since. I'm a very task-oriented person and when it comes to work I always see to it that the job is done before the day ends.
I am a graduate of BS Degree in Computer Science. And I have 5 years Customer Service Experience. I may be new in Elance. But I am a freelance worker for almost 2 years. I did Virtual Assistant, Customer Service and even Mobile App tester jobs.
I am Bachelor of engineering in Computer Science and Engineering.I am working as a Network Engineer in a Telecom based MNC organization I had worked with an Indian client to write both technical and non technical contents. I had created multiple blogs on blogger.com with multiple clients along with their SEO and SMO.I am very good in internet researching. I had also worked as an internet researcher for 6 months in an US based company for searching both technical and non technical bugs.i hadd also worked with an MNC as an IT helpdesk engineer providing L1 support on windows based laptops and desktop.My typing speed: 30 words/ minute.Good speaking and writing skills.I found myself very suitable for part time working on this website as i have lot of time after my job.
Â 5 years in Customer Service Industry Â Almost 2 years of experience as a Senior Agent in PayPal UK Â Handled challenging accounts like PayPal, Optus and Telecom NZ. Â Possess excellent communication skills both oral and written. Â Set up performance goals to meet targets, efficiency levels and quality assurance standards. Â Extensive skills on customer service management and inter-
I am a Hybrid Field Service Tech with help desk, networking, printer and multifunction printer knowledge and experience. Microsoft office, Data entry, online research and common office duties are my specialty.
A Technocrat with 6+ years of rich & extensive experience in ITIL Process as Service Level Analyst and Service Desk Analyst (Technical Support), Team Leader, IT Helpdesk Analyst and System Engineer (Change Management Process). Proficiency in installation, configuration, monitoring, administration and troubleshooting of Lotus Notes Client/MS Outlook, Windows Client Operating Systems. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner.
Primarily a customer service background. Answering the phone, helping customers with questions and solutions, filing orders, contracts, and receipts. Online help desk volunteer using chat, email, and messaging.
I'm looking for a job in Project Management or IT Helpdesk/Service Desk. I am a Cisco Certified Networking Associate and an ITILv3 Foundation Certified. I have trained for PC Hardware Servicing and Networking as well.
Fast worker that adapts to the situation well and succeeds. Great help desk skills. I learn quickly and only get better every time I take a challenge on. Looking forward to helping you get the job done.
Seasoned IT Professional. My experience stems from 15 years of Help Desk, IT Technician, Network Administration and System Administration work.
Managed over 75 employees. Grew Income form 100k to $800k for towing company. Wrote contracts, grants, secured funding, implemented employee manuals, as well as projects. Trained, supervised, evaluated staff, and coached improvemanagement skills. Implemented a Persoanl Shopper program.