Collection manager. Call center manager. Help desk support
i have 50 workers, they work operator in my call center. i can offer services, inbound, office assist, translate (english, greek, italian, german, frenc ect. i ofer helpdesk, online suport, online chat for every company.
Efficient and reliable with 4.5 years experience as a Technical Support Representative. Works well independently, Troubleshoots issues with DSL installation and configuration. Proficient in standard office desktop software. Create and support marketing content to socialize and use for social media purposes (e.g. writing articles for the blog, publish and manages the content (entries and posts articles) to the web, upload files, build the site, create twitter, facebook and add blog links, article directories and social bookmarking sites ) for SEO. -Capture Pop Up Ads using Firefox iMacros. -Data entry Data information is gathered on prices and description of the product on different websites. -Product Researcher Amazon product research and product finder from various marketplaces. Skilled in providing Customer and End-User Help Desk Support. I want a full time position in the business world with a company where I can excel and further my professional skills.
IT Professional with extensive experience in IT Operations and Support. Expertise in IT Support, ITIL Service desk, Helpdesk, NOC, IT Infrastructure.
My name is Dominique Chester an IT Professional with more than 7 yearsÂ experience as a technical instructor and over 14 years of help-desk and desktop support.
Office Administration, Human Resource Management, Customer Service, Help desk Activities, Recruitment etc.
IT Graduate. two years experience in IT Helpdesk/IT Support. 1-2 years experience in Data Entry. Additional skills: 1.Photoshop, 2. Typing & Administrative works. 3. Software and Hardware troubleshooting. 4. Advanced knowledge in Microsoft applications such as (Excel, PowerPoint, Microsoft). 5. with Marketing Skills
I worked as a technical support for 6 years and an IT help-desk for 3 years in 2 big companies at US. 2 years data transcription and researcher in a local company in the Philippines.
I have done jobs like help desk and comester servis ,computer sofware,phone support,digtial electronics,and call center skills
Hello, I have 27+ years Administrative/Customer Relations experience that I bring to the table. Why not let me free up some time for you to grow ($$$) your own business. Let me handle some of those routine/time-stealing tasks during your hectic work-day, to ease your stress, like those emails and routine correspondence, returning phone calls or even screening your calls. Why not let me free up some time for you by handling your appointment-setting or internet research or even billing inquiries? Along with Administrative tasks (ask for specifics), I have a passion for writing. I also would be available for any creative writing or ghost writing/articles or blog posting that you might need! I believe the word SOLUTION is so essential! My experience has not only been about meeting those deadlines that we all face on the job, but also in troubleshooting job-related issues, with the next steps of offering solutions and then to implementing those solutions into action plans.
5 years experience in Customer Service, Social Media and Android Marketing, E-Commerce, Business Strategy, Link Building, Bookkeeping, Ebay, Amazon and other VA tasks
15 + years IT experience in hardware, software, help desk, network administration, etc.. 7 years personal assistant experience. Extremely well versed in Microsoft Office Suite, Adobe and many other software. Very quick study. Well organized, ability multitask. Excellent verbal and written communication skills, professional and personable.
Experienced support specialist in the retail sector - 3rd level support and Testing/ QA / Help-desk. Technical Pre-sales meeting at board level. Easy going with well in a team environment or as a self starter....
I am a veteran. I was in the United States Marine Corps for 5 years. I do different things with computers. I have worked at an IT help desk and know customer service.
I am a Hybrid Field Service Tech with help desk, networking, printer and multifunction printer knowledge and experience. Microsoft office, Data entry, online research and common office duties are my specialty.
Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. A good understanding of software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.i am a huge fan of ERP tools. i have a good knowledge of ITIL and its processes. i also have some experience with windows server 2007 and am really good at research. i love puzzles and i am not afraid of a challenge.
Experienced and knowledgeable Information Technology Professional works well independently or in a group ,providing all facets of computer administration and help desk support such as configuration, troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Administration and maintenance of IT infrastructure. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication, time management and presentation capabilities
Thanks for taking the time to view my profile. First I would like to say Elance is a fantastic website, it provides a unique platform that brings people and businesses together creating win-win situations. This is right up my alley of what I do best, so I'm truly excited to be here. I provide support to a multiple diverse group of local businesses at many different capacities as well as my own businesses. With over 21 years of experience working with Start up companies and established businesses I understand the importance of working collaboratively with people, and creating a business of value. I work from the belief that it takes a certain mindset to be successful in whatever you decide to take on in life.I'm a firm believer you must love what you do in your profession. If your're consistent, plan your work, work your plan within your intentions, stay focused, and if you never give up makes a sure recipe for success.
Several years of networking experience, administrative tasks, and help desk while serving in the army. I also do a lot of fabrication and voulenteer coordination as props manager for true dungeon. Tell me what you need and I will move heaven and earth to make it happen.
Currently work as a help desk technician at a company with roughly 3,000 employees.
I'am a french native speaker and 35 years old Woman. I Â´ ve got about 10 years expÃ©rience Working in call centers, 4 of them abroad ( Ireland,Luxembourg,Australia), as custom et service reprÃ©sentative, support helpdesk or telesale. I'am a good worker, i have a good sense of service, i have a grÃ©Ã¢t attention to dÃ©tail, i'am dynamic and ambitious.
Thank you for viewing my profile! I am a detailed and thorough professional with over 10 years of administrative experience. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier,scanner, and color printer. I provide creative and detailed management, administrative, writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee . I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, marketing, the health care field, and small business management. Expertise: Help Desk Support Manager Extensive Admin Skills Data Entry Proofreading Editing Check email and follow up as needed Internet research for a specific project
I am skillful self employee, I can do a lot for computing , managing and multitasking, I have 4 years experience in my career and I have worked for a Telecom company as Call Center Representative and Helpdesk Coordinator also I have experience as System Analyst. I am sure you will be pleased with my work :)
i can work with deadlines, good communicating skill, out bound and in bound calls. I am good in Microsoft word, Microsoft Excel, Costumer service, Email, and Helpdesk. I am honest and hardworking..
I introduce myself as a hard working and dedicated individual who is focussed on delivering and providing quality solutions and services to the customers. My keyboard typying Skills are 30-35 wpm and professional in MS office products. Work effeciently on the below projects and complete the work in given time. My core expertise involves: 1)Call Center Skills 2)Data Capture/Data Conversion 3) Web Content Data Entry and Editing 4) Web link and Directory Submission 5) Providing Virtual Assistance 6) Compilation of Mailing Lists 7)Email Etiquette 8) MS Word/Excel template development 9) Writing/Proofreading of Software Manuals/Help files 10) Email support for customer products/services 11)Computer Technician 12) Pdf to word/excel/powerpoint conversion. 13)Help Desk
Having worked with International Companies, I have years of experience in a professorial environment. I love to work in the areas of Customer service and Computer helpdesk etc. I can write great emails/ blogs too.
Always looking to sharpen my skills and experience. Managing Video/Audio department Part time help desk engineer
I have experience working in the administrative field as secretary, help desk, customer service, assistant and claims assistant. I have experience in programs such as excel, word, powerpoint and office. I love dealing with customers and have worked in call centers dealing with many types of customers. I have also performed data entry at a rate of 75 wpm.
Hi, Thanks for viewing my profile. I am individual who has been working in IT field from last 5 years. I used to work as office coordinator for MNC, but now i am a full time freelancer. I have complete knowledge of office solutions and I T Process. I am trained ITIL as well.
I had 3 years service in the telecommunications industry, I will consider my expertise in providing quality customer service and my passion to deliver excellent support skills as my edge in seeking for an opportunity that will help me grow as an individual. Through the years of experiences, I established an assertive characteristics to conserve my desire to be effective and competitive through learning. I am looking for an opportunity that will benefit my expertise and will help me achieve my goals.
We can help you with any type of service you are seeking that just requires a computer and broadband. We are a Team of 2 with extensive experience in the following services :- Accounting Administrative Support BPO - Active & sold comparable search BPO data entry Online Property Ads Real Estate Property Research Computer technical support Hardware Troubleshooting Help Desk Email Support Customer Response Data Conversion Data Entry Virtual Assistant
I am new to this site
I have been with one of the most prestigious call centers in the Philippines - Convergys Corporation. I've been working as a Service Level Coordinator and tasked on workforce scheduling, administrative tasks and real time analysis of our program. Prior to being employed at a call center industry, I've had an experience in general transcription, specifically transcribing voice mail messages from clients. I am also experienced on data entry, data encoding, typing, use of Microsoft Office.
Hello, I am here to provide you with the service to fit your business needs. Pro efficient in data entry, customer service and help desk.
I'm a native German speaker, fluent in English with a B.Sc. Degree in Software Engineering, an Helpdesk and Administrative Support background.
I have worked for a year in retail whilst at college when younger, then went on to work with the local city council for 15 years as an I.T. HelpDesk Officer. I left this position 4 years ago and am now looking for some work to complete on a part time basis. I have 7 GCSE's A-C level, NVQ level 3 I.T., GNVQ level 3 advanced in Business and HelpDesk Professional certificate at Distinction level. I am interested only in work that can be completed from home for a few hours each day. My main areas of interest are Data Entry and Online Sales. Don't want to be stuck on a phone or Skype etc, just job e-mailed, completed by myself and returned to requestor. Always work hard when agree to a project:)
Marketing services, customer identification, retention, and enlightenment, general help desk, transcription services, office administration in a school or college, pharma marketing, pharma and allied services etc.,
For almost 8 years of providing quality customer service to some of the biggest names in the IT Industries, I can assure you to give excellent service that your business deserves. I've successfully handled a team of customer service representatives at a young age and have been very familiar representing our company . I enjoy dealing with different kinds of people and venturing into different aspect of the business so i can impart my knowledge and experiences towards the betterment of the organization.
started working in 2005 for west contact services.taking inbound sales calls. worked for DELL international services from 2006 to 2010. handled hardware and software tech support. handled dell on call support which help user for complex software issue like virus/malware removal and wireless internet setup and how to's. self motivated, hard working. able to adapt to any work environment.
I have 3 years of experience in Customer Service and Fraud. I have been working for an International Outsourcing company and for Pokerstrategy.com (professional poker school). I consider my strongest sides to be an ability to think logically and to investigate, attention to details and good research skills. Also, I am very sociable person, which makes it even easier for me to work in a team environment. Amongst that, I am also very good with meeting deadlines and prioritizing tasks, not to forget to mention that I am extremely responsible individual. Taking into consideration my work experience, my attitude towards work and knowledge, together with fluency in three languages (Russian, English, Latvian), I can be a real asset for a client.
I have advanced skills on Web, desktop applications, Microsoft Office, Network administration, 8+ years of experience in Public Relations and Helpdesk, 4+ years of experience in Sales & Service Consultant.
Phone support, email,microsoft outlook,english,general office skills, helpdesk
I have a Bachelor of Science in Mathematics with a minor in Computer Science. I currently work in the Information Technology field for the last 10 years as a Computer Assistant. I also have 4 years of Helpdesk experience in college and I've tutored math (mostly algebra) for 4 years.
Advance user of Microsoft Office, 5 years Experience of Technical Support/HelpDesk 1 Yr Call Center Experience, Knowledgable in Internet Research, Data Entry and Email.
I'm a bachelor student of geography and political science. I worked extensively in customer service and help desk at the largest ISP in Germany. I'm fluent in English and German and am a fast reader and translator.
Microsoft Certified Systems Engineer, Cybersecurity. Over 15 years running company networks, security, computer helpdesk and server maintenance. Migration from onpremise servers to the cloud and virtualization. Exchange messaging administration. Troubleshooting and finding the problems within minutes.
A Dynamic innovative professional with 4 years of experience in helpdesk operations with a solid background in working as a Quality Control Manager, Operation Lead, Technical Trainer and writing technical documentation. Ability to manage and lead multiple projects coordinating with multiple business units with consistent results. Exceptional organizational, analytical and managerial skills combined with technical knowledge. Dedicated and committed, willing to take on challenging roles, tough assignments and work to meet tight deadlines
I am good at customer service, data entry, marketing, helpdesk, general office skills and work from home jobs.
Thank you for viewing my profile! I am a seasoned and thorough professional with over 3 years of administrative experience. My vision is to be a resource on whom the employer can depend on. I religiously believe in delivering quality service with following deadlines I am equipped with a dedicated home office. I have the self discipline and time management skills necessary to have served as a virtual employee for the past several years. I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, marketing, advertising and small business management.
Central Ohio Technical College graduate offering a strong academic background in IT and Business combined with excellent experience as a helpdesk technician. Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues. Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, tools, and testing methodologies. Over 6 years of IT experience in a Behavioral Healthcare setting.
I have over 15 years experience in Business Admin. I have been working on finishing my Paralegal Degree. My typing speed is 55 wpm. I have Software Quality Assurance and Control under my belt. My past experiences have been doing Receptionist, some Accounting, Data Entry/Data Mining and Software Testing for private companies. I have also been a Team Lead and Trainer. I have written training materials for companies that I have worked for. I am a very hard worker, and always complete my work on specific time schedules. I am used to working in a position with little to no supervision. I am proficient with many Microsoft programs such as Word, Outlook, and Excel, SnagIt, Weebly, and Quickbooks. I am computer-literate, hard-working, and responsible. I've had the privilege in building websites for clients mostly using Weebly.
If you are seeking a BPO professional who has excellent people and problem solving skills and can easily provide optimum support to your Business operations, then please consider what I have to offer. IÂ¿m an experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a VA, Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.
Looking for all your data entry needs and any help desk related projects.
20+ years Administrative / Clerical support for various industries; 12+ years of Technical experience in database management, web development and help desk services. Reliable, detail-oriented and structured in completing projects.
Competent, dedicated, self-starter willing to go the extra mile for your project. Work will be completed in an organized and efficient manner.
Hi i'm 35 years old with over 10 years office, customer service, data entry and some help desk experience. I have moved to Germany to study the language and to live. I have passed exams in ECDL level 2, CompTIA A+ qualification and have worked for large blue chip companies like Coca-Cola, Fujitsu Services and Woolwich Plc. I am very adapted to new roles and have gain much experience from the many temporary roles over the years. I have acquired many skills and knowledge along the way. Work well individual as well as a keen team player.
A seasoned writer, Helpdesk Support, Educator, Database designer
A diversified professional with exemplary skills in resume writing , help-desk skills and niche troubleshooting skills in Microsoft office.
Good in writing, providing technical assistance over PC and software issues and Accounting (Book Keeping, General Ledger, Data Entry, Ledger etc) issues. Having 9+ years of experience in providing help-desk support over phone,email and chat.
I have a BSc. in Computer Science. Iam able to design and implement networks, both online and physically. I have worked with Internet Service Providers and Non-government companies and have enough skills to help in network and desktop support. Iam very hardworking and very flexible with my work, hence always available for service.
10+ years of IT helpdesk/customer service/desktop support experience. Looking for at home work in administrative support field. Experience in Microsoft Office and other day to day office tools.
I worked as an Operations Manager in a BPO technical account, handling close to 300 people. I coordinated with clients on Service Levels, team's performance, and initiatives to help improve the customer experience.
Administrative Professional with Master Microsoft Office Specialist Certification. I bring to any job more than 5 years of experience working in the Executive Administration and Office Management fields. Areas of Certification include the following programs: Access, Excel, Outlook, PowerPoint, and Word (versions 2000 through 2013/Office365). In addition to primary responsibilities, I have also accrued 7 years of help desk experience related to interoffice troubleshooting. I have experience with installation/removal of software/hardware and networking solutions. Other professional attributes include: great attention to detail, positive and productive attitude, ability to work independently and efficiently, reliable and accurate results as well as dedication and commitment to deliver product as requested by user.
3 years' work experience in the customer service field (virtual assistant, online support, chat support, help desk support). If you require a high-energy, knowledgeable, eager, and hard-working person with a no-excuses attitude and is up to any task, then I am the person you are seeking.
I have 12+ Year IT experience in helpdesk,support,typing ,networking ,application .
My motive of creating a profile on Elance is to utilize my skills and experience to help complete projects and gain good experience. I am based out of India and residing in Hyderabad City. I started my career in 2008 with the computer Giant Dell International Services where i worked for 3 Years and gained excellent hardware knowledge and troubleshooting experience. In 2011, got an opportunity to work with Genpact as Team Lead for a Technical support process supporting Printers and software troubleshooting. Worked in different Helpdesks/Services desks processes and lead various quality improvement projects based on Lean/Six Sigma methodology. An overall experience of 7 Years in supporting various US clients. Sound Technical Knowlege and Management Skills. Excellent Excel and powerpoint presentation skills. Worked on different Ticketing Tools including Service Now & Support Central
20 plus years experience in IT, have worked from helpdesk, desktop support, system admin, technical management, general admin work and some project work. Currently completing MBA program in Spring of 2009
I have experience in ITIL process management, helpdesk jobs, translating, report writing.
I spent 8 years in the US Air Force specializing in medical administration. I have experience and knowledge in IT helpdesk, customer service, medical records, data entry, office administration, patient liaison, booking appointments, followups, goal oriented. I am looking for part time to full time positions that is flexible. I currently am a cosmetologist and work in the salon every other day. Looking for work to supplement income and fill my days while I am home.
I have over five (5) years of experience as a Help Desk Support Officer, trained in all aspects of the Microsoft Office suite (Word, Powerpoint, Excel, Access, Publisher and Outlook). Excellent at maintaining client/server systems on the network. I am hardworking and a fast learner with good communication skills and a strong troubleshooting background.
Information technology specialist with over fifteen years of experience supporting software and hardware systems. Experience includes installation of networks and system administration. Background includes installing, configuring, modifying, and troubleshooting Windows NT/2000/XP/7/8 operating systems and software, as well as experience determining, planning, acquiring, and implementing new technology to increase capabilities.
I worked as a help desk support for almost three years and I decided to join Elance to enhance my skill and knowledge. I want to apply what I've learned in school and as a help desk to ensure that can do the job on time with speed and accuracy. success in every project is my goal..
I offer top notch customer service and project/account management skills. I've spent 15 years in the customer service field, working with large accounts on behalf of my employer and one-to-one customer service as well. I am expert level in Excel, Word, Outlook and PowerPoint. I have significant experience with leading projects, business writing, process improvement, social media, help desk and data entry.
--Windows NT Environment, Basic Programming, C++ Programming, Unix Environment and Shell script development Adobe Photoshop, ThumbsPlus, Microsoft Photo Editor, Microsoft Office, WordPerfect, Access Database, Oracle Database, SQL, PL/SQL, Dreamweaver, Active Directory, SharePoint, Blackberry support, Web development technology, Citrix Crystal Report Writer, Windows 95/98, Vi editor, Netscape and Internet Explorer web browsers, Digital Image Processing and Development, and Image Scanners, Winscp, SalesForce Help Desk Software, Import/Export Software: Brute force Import, IEM importer, MS Dos, VLAN, Robocopy, xxcopy SysAid help desk support Installing/maintaining Windows operating systems and also various software Creating, testing, and running software/hardware computer backups
I am a self-employed, versatile, administrative professional. My mission is to offer the highest level of Virtual Assistant services from a remote location. I will be able to handle a wide range of tasks with a level of professionalism and trust that is hard to come by in today's world. I work to exceed customer's expectations.
Objective Seeking a position to utilize my skills and abilities in the Information Technology
Hi All, My name is Nathan G, I fluently speak and write english and I specialise in all aspects of article, content, report, resume and technical writing. I also have extensive knowledge and experience in email etiquette, a thourough understanding of customer service, help desk support and telephone handling. Very competetive rates, enquire now!
A goal-oriented, self-starter with a wide range of experience in the Information Technology and Education industries. A successful team leader and member with excellent communication and customer service skills. Experience working with a wide range of people within the United States and in Japan.
I have over 10 years of professional experience supporting PCs. Microsoft certified and over 4 years as advanced technicasl support (2nd level and desktop support). Quality and consistency are qualities that I strive for when working on PCs. Currently employed by Computer Sciences Corporation for over 5 years, I am simply looking for extra work to help cover my cost of living.
I am a computer science Engineer. Around 5 years experience in administrative support tasks, I am skilled for Data Entry, Online Research, Transcription, Virtual assitant. I am willing to work hard to give high quality service and show you my best.
French Email Technical Support Technical Support Phone Support Customer support Chat Support Business Analysis Helpdesk IT Service Management Customer Service ITIL Computer Skills Microsoft Windows Server Enterprise Resource Planning (ERP) Call Center Skills French-English Translation
Â Proficient computer multi-tasking and internet application skills Â Can work with minimum supervision Â Excellent English communication and listening skills Â Sales and Customer service experience Â Good analytical, documentation and organizational skills with keen attention to detail and accuracy Â With knowledge/skills in computer processing Microsoft (Word, Excel, Power Point, Microsoft Outlook) Â Knowledge on US mutual funds; Voluntary and Retirement Accounts. Â With knowledge/skills in surveying and mapping using manual operation and Global Positioning System (GPS)
"Striving to meet your needs" I am a business administration degree graduate with over 10 years of customer service, call center, and office support experience. I have excellent working knowledge of Windows XP, the Internet, MS Excel, Word, and PowerPoint. My positive attitude and highly professional behavior are the keys to my success and make me a great candidate for any challenging job. I am fully prepared to meet your VA needs. I have a personal office space, high speed internet access, a Skype account, headset and web cam. Areas of Expertise 1) Virtual Assistant 2) Admin Support 3) Data Entry 4) Internet Research, 5) Managing Small Teams I also have some content article experience. Examples of my work can be read here: http://www.associatedcontent.com/user/322035/daniesha_perry.html
Over the last 3 year. I have been working with call center and software house and there head offices are in UK, USA, Canada & AUS. I had a very good command on English language and some accent also, I joined Odesk looking forward to amused you from my skills. My services: Customer Services support inbound/outbound B2B marketing Selling B2B/B2C Queries handling Help desk support Personal assistant
At Novel Consult we strive to give the best of virtual support in a timely manner without excuses and disappointments. If anything can be done virtual then we can do it. Our service cover Customer support: Help-desk /technical support Data Entry: Invoices, Accounting,labels etc Wordpress Support (and all other CMS) Word Processing Digital Marketing Web-mastering Service Project Management
I have over 20 years IT experience including, 7 years as a Project Manager and government contractor. I am seeking freelance admin and transcribing.
Internet research, data entry , PDF conversions, wordpress blog posting, customer service, data conversion, help desk, monitoring, product uploads, email/ticketing support, quality control monitoring and virtual coaching, order processing, managed customer support.
I am an experienced IT professional with a wide variety of skills and the ability to learn new tasks quickly. I am trustworthy, efficient and most importantly, I take pride in my work. I produce high quality work on time with excellent communication throughout the project. Very responsible, dependable, and detail-oriented. Excellent time-management skills, experience working under pressure and meeting deadlines in a fast-paced environment.
System Administrator and ICT-Consultant. Worked with remote and onsite server and client installations on oil tankers and rigs, experience installing sattelite systems for communication on ships. Experience with windows server, helpdesk, remote administration
A multi-skilled solutions-based professional with good all-round supervisory and technical expertise. Very capable with a proven ability to ensure the smooth running of ICT systems and to provide IT services based on the ITIL framework that will improve the efficiency and performance of a business. Extensive practical knowledge of complex system builds, hardware and software testing, network support, technical support and project management.
I have worked in the IT industry within various business sectors (mostly Media, Manufacturing and Retail) for nearly 10 years. During this time I have worked within the following areas to a good level: Application Support Project Implementation (inc Management) Testing Technical Implementation CRM Helpdesk Management Business Analyst Training Document Writing
Midcom Group established in 2007, offers a wide range of outsourcing services to individuals and organizations in diverse industries. We combine our expertise, skills and technology to maximize your companies performance to achieve your vision. We can complete any task you need virtually and do this with great success for clients around the world. Our services include: Legal, CRM, Back Office, Customer Service & Administrative, Sales & Telemarketing, Logistics & Transportation, Appointment Setting, Lead Generation, List Cleaning, Market Research, Follow-up-calling, Sales or Promotion, Marketing Campaign Follow up, Surveys, 24/7 , Technical Support and Help Desk . The advantages to using Midcom Group we are dependable 24/7 and offer expert specialized staff members. Our team pride themselves on delivering outstanding customer service with a single point of contact. Our prices are very competitive why not give us a try.
Accurate, fast keying skills and sound knowledge of computer applications. Proven ability to collect and manage information efficiently and accurately. Excellent written and verbal communication skills and a strong desire to work hard and perform well. Skilled in planning and organizing with the ability to complete tasks on deadline. An independent worker who successfully meets the challenges of a fast-paced environment providing data entry and administrative support to a large department. Sound knowledge of database management tools and data entry technologies. A proven track record of efficiency and accuracy in managing multiple functions, solving problems, maintaining confidentiality and producing quality work.
15 years in customer service, IT, and Help Desk. I have data entry experience as well as editing experience.
I have over 23 years experience in Administrative and Management skills. I also have over 14 years experience in the IT and Help Desk field. I am a very dependable person and pride myself in quality of work.
I am a dedicated worker, passionately working professionally and learning through it. I have always looked forward to work in the team and enjoyed work, accompanied by my team mates, I.T. (Trouble shooting in Networking, Web Designing, maintaining and updating Websites) and Administration. Â Excellent knowledge and experience in MS office 2007 including MsOffice ,excel , outlook Â Adobe Photoshop, Web development in PHP (dream viwer). Â Networking and programming. Â Help desk. Â Project Management, Time Management & Organizing events. Â Maintain Customer Relationship. Â Calls and office management. Â High computer aptitude and email handling. Â Experienced in office Administration all sort of clerical and managerial working. Â Typing skills 50 to 60 WPM Above are few major skills that I possess and I am working to increase these skills as well. My main concern is my work and dedication is my tool that I use frequently. I hope to work on Elance in professional manner.
Over the last 5 years in customer service industry, I have become a customer service oriented person. I have wide experience in both inbound and outbound account for US and Australian-based telecom companies as Customer Care Specialist and level 1 technical support, Low-risk Collections agent and W9 Helpdesk Specialist. I have been the product trainer and POC (point of contact) of the company to the client of W9 Helpdesk. I also developed the spreadsheet and Master Reference as training and production materials for new hire agents.
A dedicated IT Professional with experience gained in roles in both the IT Consultancy and Computer Services Sector. Key skills include complex systems troubleshooting, in depth logical problem solving in addition to strong network administrative ability.
We understand the importance of customer satisfaction. that why we have built a competent, skilled and trained team to meet the requirement the of the customer at any where in the world.we are best at MS Office,Data handling,Call Center,Computer Technician(Software & Hardware) and Help Desk.
I am interested in taking up the post of Customer Service in your reputed organization. In my position as a Customer Service for my previous employers I have been involved in many areas including Customer Service, Email Handling, Helpdesk and more. I am ready to work on your projects today as a Customer Service . I have the capability to work in group or take up individual responsibility too as the case maybe. I have extensive Virtual Assistant skills and can put them to good use. I believe I can put in my best if hired by you and your company for any of the suitable position.