Customer ServiceEmailPhone SupportHelpdeskCall Center SkillsGeneral Office SkillsComputer SkillsEvent PlanningProject Management
I am currently employed at East Bay Municipal Utility District for past 17 years. As a Network Analyst in Help Desk and IP telephony area, all my daily chores are consistent with the position and technology. Prior to that, I owned and successfully operated a small computer hardware/consulting business in San Francisco for over 5 years. Outside of the District, I am a certified mediator for "Youth Intervention Network" in conflict resolution, an effective public speaker, interfaith and community leader, elected Democratic congressional delegate from district 9 (2012 - 2016), Sunday school teacher for teenagers/adults, extremely family and community oriented, and convincing communicator. I am a quick learner, flexible, energetic, detail oriented, easy to get along, and mild mannered person looking to join forces with a dynamic company, exciting and success oriented individuals, where my contribution can play a meaningful role in the growth of personal and financial goals.
Several years of networking experience, administrative tasks, and help desk while serving in the army. I also do a lot of fabrication and voulenteer coordination as props manager for true dungeon. Tell me what you need and I will move heaven and earth to make it happen.
I am a Computer Engineering student with experience in software usability and performance testing and reporting.
I have been with one of the most prestigious call centers in the Philippines - Convergys Corporation. I've been working as a Service Level Coordinator and tasked on workforce scheduling, administrative tasks and real time analysis of our program. Prior to being employed at a call center industry, I've had an experience in general transcription, specifically transcribing voice mail messages from clients. I am also experienced on data entry, data encoding, typing, use of Microsoft Office.
I have 25 years of experience working in organisations ranging from not-for-profit (charities) through to multinational financial institutions (HSBC). I have many transferable skills including research and design and IT skills including Word, Excel, Access, Powerpoint, Publisher, Photoshop, Dreamweaver, Frontpage and Acrobat.
Over 30 years experience in the administrative field. Experienced with the whole suite of Microsoft Office products, Adobe Acrobat, Quicken, and Quickbooks; as well as many online applications such as Google Docs, Zendesk, Remedy, and various CRM applications to name a few. I am also an experienced researcher and genealogist. Very technically proficient, with the ability to learn new programs and processes very quickly. I pride myself in high quality work, great attention-to-detail, keen organizational skills, and outperforming expectations. I also hold a very high regard for confidentiality.
I am Deepesh VP from Kerala, India. I have completed Diploma in Electronics and Communication followed by MCSE certification. I got a total of three and half year's of experience in IT Support, IT Help-Desk Support and IT Technician. Now I am looking for a job to build on my extensive range of technical skills with in a suitably challenging role.
Hello! I'm experienced in customer support - help desk, Excel, Word, invoicing, data entry jobs, data extraction, data uploading, data cleaning, financial data, testing software applications, research and fast typing - currently 60 words/minute speed. I would love to gain more experiences and knowledge from every projects I accomplish. I have worked many years now for an U.S. based company, so it's time to find some projects on my own! I'm a nice person, hardworking and I like helping others with their tasks. Contact me and you will not be disappointed!
I am an experienced Consultant in Information Technology, Project Management, Sales, Helpdesk Support and Social Media. Professional Services Sales, Software/Solution/Product Sales, Customer Relationship Management, Business Development, IT Consultation, Project Management, IT Solution Development, IT Service Delivery, Operations and Support.
I am confident that my training, experience and and proven ability as a Technical Support Specialist and Help Desk Technician will allow me to significantly contribute to your company's helpdesk support. I have worked as a technical support for different Hardware, software and ISP providers before. In addition, I wokred as an IT Helpdesk for Global companies like Coca-Cola and Johnson & Johnson. My job require I am I believe that my work experience will be a great advantage in handling different type of users. I possess a unique talent for delivering highly complex technical information into terms and concepts that the end users can readily grasp. Furthermore, I am multi-task oriented, enjoy a challenge, and continually stay abreast of the latest advancements in the IT field. Thank you for your time and consideration.
i have a one year expirience in help desk, call center, customer care in a telecomunication company and a two year expirience in internet research, data entry under samasource.
1. Installation, configuration, monitoring and response to system. 2. Install all new hardware, systems, and software for PCs and network. 3. Install, configure, and maintain network services, equipment and devices. 4. Implement and cabling telephone and network infrastructure and good experience in Panasonic PBX . 5. Define and improve all system and network operations processes. 6. Upgrades, installs and troubleshoots networks, networking hardware devices and software. 7. Manage multiple areas of technology and multiple departments. 8. Develops and documents system standards for computer and network devices. 9. Define and configure outlook email for users. 10. Solve the problems of end-users (helpdesk). 11. Provide 24/7 support for critical situations. 12. Develops and implements the most efficient and cost-effective solutions. 2008 and response for emails, anti-virus, anti-spam. 15. Dealing with Hosting backend ( Cpanel ).
Hi My name is Adhiyan.I am a IT graduate Having good amount of knowledge related to my domain and expertise.I have experience on customer relationship management and IT help desk management .Data entry and search skills.
I have more than 10 years of help desk experience providing software, hardware, client/server and networking technical support. ?Proven success working in high-volume, 24x7 technical call centers. Demonstrated strengths in rapidly diagnosing, troubleshooting and resolving client issues. Consistently praised for communicating effectively with both technical and nontechnical users. Known for excellent problem-solving skills and patience in dealing with frustrated users.
Expert background in administrative and computing support, with a strong emphasis in computer software usage, maintenance, training and end-user support. My skillset affords my clients many areas in which I can best serve them.
More than five years experience in Customer Service and IT Helpdesk Support.
A highly motivated individual with several years of computing experience that includes: Helpdesk Operations, IT Networking, System Security, Planning & Secure Storage.
I bring 23+ years in executive/administrative assistance, 15+ years in human resource management, 15+ years in financial and project management, 5+ years in contract negotiations and vendor management, and 4+ years in Real Estate experience to Elance. My background is broad. I've worked in both federal government and private sector. I am seeking long-term opportunities to provide support to individuals and businesses.
My day job is working as a Database Administrator, primarily for databases in Microsoft SQL Server. I also do some software development and provide general help desk type support to our users.
For my skills to further grow and to provide timely and accurate resolutions for users. Provide quality customer support.
20 years of customer service help desk and high volume of calls in the call center with customer support.working closely with technical support
I have 2yrs plus experience in customer service, admin, helpdesk and MS office applications. you can count on me for excellent delivery on tasks given to me.
I am skillful self employee, I can do a lot for computing , managing and multitasking, I have 4 years experience in my career and I have worked for a Telecom company as Call Center Representative and Helpdesk Coordinator also I have experience as System Analyst. I am sure you will be pleased with my work :)
10 Years of Strong Experience of Technical Suppoert, Network Engineering. I have Strong Knowledge about Help Desk in Call Center. I have Strong Knowledge about LAN, WAN/VPN and about CISCO Phones. I have Strong Knowledge about SSG5, SSG550, VPN Concentrator 3000.
I have 12 years experience in Educational Technology Department. As a Help Desk Administrator for staff and students. Setting up of databases for our Library System and Testing Databases.
A hardworking professional with over 7 years of experience in networking, technical support, customer service, business management, operations management, project management and etc. I have had tons of recognitions and awards due to business-wide impacting achievements and contributions to every company I have worked for.
4+ years of work experience in diverse help desk roles Highly skilled in responding to tickets generated by users in a timely manner Demonstrated ability to diagnose and fix problems of operating systems Track record of working with end users and providing Tier 2 and Tier 3 support Hands-on experience in responding, tracking, and following up to telephone, emails and end user requests for support
I'm Matias, 29, born in Argentina. I've been living in Buenos Aires most of my life, where took my studies and had most of my jobs. For the last 4 years I've been travelling through South America almost non-stop. My life went from being very sedentary going back and forth from work to college and home, to living in hostels in constant contact with people from all around the world, to even moving from town to town every day for a while, being completely uncertain about what was going to happen next. I started the trip on a really low budget, but always managed to do freelos wherever I went, and when a job wouldn't show up I would even busk or work for B&B's to keep travelling. It was an awesome experience and it really broadened my horizons, making my life goals much more ambitious. At this present point I feel really confident about my people skills, and combined with my previous technical and sales skills I just can't wait to work for an awesome project. Hopefully it's yours!
Thank you for viewing my profile! I am a detailed and thorough professional with over 10 years of administrative experience. I specialize in delivering quality services with respect for strict deadlines and high expectations. I am equipped with a dedicated home office complete with a computer, copier,scanner, and color printer. I provide creative and detailed management, administrative, writing, proofreading and editing services. I excel at working under tight deadlines with strict expectations. I possess the self discipline and time management skills necessary to have served as a virtual employee . I can bring value to your business and help solve your administrative assistant issues. I have extensive experience in help desk support, social media, marketing, the health care field, and small business management. Expertise: Help Desk Support Manager Extensive Admin Skills Data Entry Proofreading Editing Check email and follow up as needed Internet research for a specific project
I provide a variety of Administrative and Customer Support solutions for the everyday tasks and projects to help my customers to achieve their established goals with top quality, creativity and competitive rates.
A dedicated and highly energetic person who thrives in pressured situation and can be counted on when the going gets tough. Has been working in the call center industry for more than 5 years. Now working as IT-Helpdesk for Hewlett-Packard. Skilled in LAN/WLAN configuration, Email and Security setup, Software/Hardware troubleshooting, Administrative Support and Sales. Takes pride in providing creative direction and out of the box thinking. Enjoys complex, multi faceted assignments where pulling together a collaborative pool of skills is essential. Prioritizing clients and customer satisfaction.
Approximately 15 experience dealing with customers. Many of the professions that dealt with customers include sales, advertisement, operator and help desk. Over 10 years of Administrative/Clerical Clerk skills (four of those years were served in the military). Moderate PC knowledge when dealing with hardware and software.
Over 20 years of customer call center support for large financial companies and hospital. Helpdesk, automobile insurance support, and software customer support.
I have an academic background in security systems and computer networks. I have done several internships at different firms or organizations including the World Food Programme where I did help-desk tasks and i designed desktop and web applications for those firms
Since 1993 I worked 10 years in Computer Company (Algorithm LTD www.algorithm.ge) IT & helpdesk,also Mayor of Tbilisi City- 10 years,IT & helpdesk.After 2003-2011 years I worked Computer Company Gitec LTD www.gitec.ge - we made computers,client support,helpdesk,Lan management,computer hardware&software repair.
I am not an aggressive type A personality, but I do have confidence in my skills and abilities. Not very many people can claim that they have the experience I do. Over the last decade I have spent time providing support to individuals and corporations computer systems. When I first earned my certifications I landed in a healthcare facility on the help desk, showing what I could do and advancing to the point of contact (highest escalation before going to management). When the help desk was outsourced to another state I was transitioned to the desktop support team where I worked my way up to team lead (again, the highest point of escalation before management). Since leaving the hospital I have had the opportunity to try a variety of positions with fast-paced companies learning about my strengths and areas for improvement. I am very gifted with customer service and make a good translator between users and techs. I learned MySQL queries and based on that have taken up learning Linux
15 years of customer service and help desk
Graduate from Utech, Jamaica. I have worked in a Customer Service arena for the past 5 years and have completed the Mary Gober Customer Service Training. I enjoy serving others and going above and beyond their expectation.
I have an extensive background in customer service, as well as computer and electronics savvy. I have experience in manufacturing, installation of electronic equipment, technical writing, persuasive writing, help desk, business consulting, IT management, and a host of other skilled positions.
Skill Profile ? 16 Years (Customer Service) ? 15 Years (Computer Repair/Upgrade, Construction, and Configuration) ? 7 Years (Personnel Administration) ? 5 Year (Networking) ? 12 Years (Computer/Network Support) Education ? High School Graduate (Tulsa East Central) Aug 1995-May 1999 ? Basic Combat Training (Course Number 750-BT) May 1998-July1998 ? Adjuant General School (Personnel Administration Specialist Course) June 1999-Aug 1999 ? Networking (Internet Course) Dec 2001 ? Associate Degree: Electrical Engineering (Tulsa Community College) Estimate Date May 2016 ? Microsoft Office 2007 Setup Training (HP Required Training) ? Microsoft Office 2010 Upgrade Training (HP Required Training) Computer Skills ? Computer Repair/Upgrade, Construction, and Configuration ? Networking (LAN) ? Windows 3x, 95, 98, NT 4.0, 2000pro, XP, Vista, 7 ? Microsoft Office 95,98,XP, 2003, 2007, 2010 ? Internet Installation/Configuration ? Cisco VPN ? Web Design (Adobe Dreamweaver)
Providing quality services in Article Writing, Data Entry, Web Research, Microsft Office support, Administration Support Services and other Virtual Assistant Services to all clients at competitive prices.
I have been working within the Administration Dept for 10+ years begininng in a Government Community Corporation assisting the Personal Manager. Here I gained experience in MS Office, Excel, Word, & Power Point. With these skills I rapidly excelled in catalogueing, filing, transcribing, creating data bases and presentations for board meetings. After showing potential in the Personal Office for 2 years I was moved into the Finance office where I gained skills in Finance including Accounts Payable & Receiveable, Bank Rec & MYOB payroll. After a further 2 years I moved on to work for another Government job in the Office of State revenue collecting land taxes. I then moved onto to work for Vodafone Australia in Corporate Activations managing client accounts with connections, hardware and billing enquiries. I was then given the opportunity to step up as the Acting 2IC in the abence of the Team Leader for 6 months. I worked for Vodafone for 4 years until receiving a Redundancy.
I am a Microsoft Certified Professional, Systems Administrator and Systems Engineer. I have 5 years experience in IT field, working as IT Support Help Desk for 3 year supporting desktop users and 2 years working as a Systems administrator managing the infrustructure, maintaining and troubleshooting servers running Windows 2003/2008.
To obtain a full time employment in the field of computer technology which offers a professional work and enables me to develop and grow while meeting the corporations or companies goal.
I have been in the Business Process Outsourcing for more than 5 years. I acquired a lot of skills in the process while providing an Excellent Customer Service not only to our clients but specially our call center representatives in the operations. I am a hardworking person, multitasking and a fast learner. I am very good at decision making and offers solution rather than complaining. I am looking for a long term job. My experiences are as follows: - Team Manager in the operations department (Back-Office, Inbound and Outbound) - Inbound Technical Support Representative - Inbound Customer Service representative - General Support Chat
My work experience includes more than 14 years in customer service and office administration. I am professional, honest, reliable and able to work independently. I am passionate about helping others and being the best I can be. Some of the ways that I can help you are with phone support, help desk,social media, research, email marketing, writing, editing, event planning, and general office responsibilities.
I can provide administrative support to any type of business with professional quality and accuracy. Able to meet any deadlines. Have excellent computer skills, including Excel, Word, Access and Power Point. Am exceptional in the following areas: Spreadsheets Data Entry Internet Research Word Processing Presentation Production Mailing Lists Virtual Assistance
Extensive experience in customer service skills, data entry, inbound call-taking, and helpdesk. I can also provide accurate transcription and detailed research.
Experience ranges from government/political/constituent services to IT/Helpdesk - your customer concerns are my top priority.
I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but not limited to: word processing, transcription, professional chat and email response handling, customer support, and the ability to maintain accurate sensitive and confidential client information. I look forward to learn more things which will strengthen my skills as I contribute with the company's progress.
Fast worker that adapts to the situation well and succeeds. Great help desk skills. I learn quickly and only get better every time I take a challenge on. Looking forward to helping you get the job done.
I currently work as an IT Support Analyst. But found this listing on Elamce to be interesting to further pursue as a way to possibly earn additional income, as I I previously worked in the fitness industry for nine years as well as Adminstrative Support before pursuing my Microsoft training and certifications.
I am a graduate of BS Degree in Computer Science. And I have 5 years Customer Service Experience. I may be new in Elance. But I am a freelance worker for almost 2 years. I did Virtual Assistant, Customer Service and even Mobile App tester jobs.
Primarily a customer service background. Answering the phone, helping customers with questions and solutions, filing orders, contracts, and receipts. Online help desk volunteer using chat, email, and messaging.
I'm looking for a job in Project Management or IT Helpdesk/Service Desk. I am a Cisco Certified Networking Associate and an ITILv3 Foundation Certified. I have trained for PC Hardware Servicing and Networking as well.
Skilled Help Desk Technician with 5 years of experience providing PC and Client/Server tech support for small to medium sized businesses. Experience diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. Experienced in technical call center operations providing service by communicating effectively with technical and non-technical staff during emergencies
Experienced Internet and Intranet Technology Specialist in Marketing, Data Housing and Mining, Development, Marketing, Security, and Administration
Over 20 years experienced Account, Project and Operations Manager. Outbound Sales, Internet Sales Department Manager, Customer Service and Help Desk. Research and Data Entry as well as knowledge of Microsoft Office including Word and Excel. Internet savvy with excellent telephone and email etiquette. Looking for freelance work part time or full time. Trust worthy, honest and hard working. Special attention to Details.
I'm currently an HelpDeskServiceDesk technician for 11 years, with 13 years experience in customer support. Recently initiated certification in various Microsoft technology having achieved the certification of Windows Server 2008 Enterprise Administrator, and planning in achiving more certification either in Microsoft, Cisco, CompTia, VMWare, and more. I have a full professional proficiency in English language, and a limited working proficiency in Spanish language.
I have 9 years? experience in the field of Customer Relationship Management. During the past 8 years I have earned the following qualifications: ? Over (9) years of Customer Engagement/Client Relationship experience. ? Two years of experience in Project Management and Product Management. ? Extensive experience performing Customer Service ? Solid knowledge of client communication, negotiation and problem solving. ? Well organized, self-motivated individual with the ability to rapidly learn new tasks. ? Track record for consistently meeting goals and deliver high level of job performance. ? Proven ability to build strong customer/client relationship.
I am skilled Technical Support Engineer who has more than 5 years of experience in providing excellent frontline support to the end-users and customers. I am adept in diagnosing and troubleshooting computer issues. I can complete service requests in a timely manner. Having excellent communication skills allows me to work with customers in different countries.
I have been in the IT Consulting field for the last 14 years. I have worked 1st through 3rd level support desk roles, Team Lead, software and hardware roll outs for major corporations, building images, documenting software and hardware solutions, etc.
Highly motivated and dependable self starter with many years of corporate office experience. Knowledgeable in Customer Service, Help Desk, Basic Accounting with vast experience in Human Resources and Payroll processing. Fluent in Spanish and English. Very detail oriented and analytical problem solver with excellent written and verbal communication skills. Advanced knowledge of Microsoft Office products including Word, Excel, Outlook, Access and Power Point.
Experienced within in the realm of Technical Support and Web Assisting, with over 4+ years of working in troubleshooting, Helpdesk, web development and support .
I worked at Microsoft doing data entry and server maintenance. I have also worked in IT help desk with Alpha Technologies.
20 years as a secretary, administrative assistant, and office manager. In-depth knowledge of all facets of small business office management. Superior customer service skills, polite and pleasant telephone manner and friendly e-mail demeanor. High-speed typing & word processing, attention to detail and accuracy are key in all projects. Intense web research on any topic, Excel spreadsheet creation, data entry and organization.
With over 10 years of help desk and overall data entry experience across 2 call centers, I have dealt with data transitions/migrations, order/ticket taking/ tracking, general help desk support, ticketing and backup documentation, and office tasks as a whole in general. I am well experienced with dealing with both contractor/employee and general customer interactions.
IT Professional with extensive experience in IT Operations and Support. Expertise in IT Support, ITIL Service desk, Helpdesk, NOC, IT Infrastructure.
Real estate expert With all computer skill needed in computer operator English spelling accurancy 100% Email expert with 10 years experience Calling expert Worked as a sales expert in Investment For Investors Infratech pvt. ltd. Done almost all types of Social Media Marketing (i.e on twitter,facebook,pinterest etc) Helpdesk any time to u event planner with event management skills
With over 9 years of experience in various fields, I plan to utilize my various excellent skills which involve, data entry, Ms word, Ms excel ,Photoshop , transcribing and customer service, sales, help desk and telephone skills. as used and studied in various projects , companies and institutions I have worked for .i.e. Steadman Research Services Center company. Standard chartered bank and Old mutual Kenya. I am result oriented, honest and keen to instructions.
I am a hard working individual with over 10 years experience in day to day business practices and basic accounting. I always enjoy a challenge and pay great attention to detail. I am capable of doing all kinds of admin work, data entry, bookkeeping, proof reading etc. I take pride in my work as it is a reflection of myself.
University educated with over 14 years in the computer field (training and customer service) and over 5 years experience in administrative work is seeking positions which will provide challanging and rewarding experiences.
I am a native german speaker with good english skills.. I worked for more then 21 years with mainframes and personal computers. Programming, Server-Admin., User-Helpdesk, Network-Admin
My name is Eric Alvarez and I am looking to freelance on weekends and nights working from home to supplement my full time career. As many other graudates, my main goal for freelancing is to earn extra income to pay off a 6 figure student loan debt. My education consists of: Masters in Business Administration with a concentration in Project Management Bachelor of Science in Technical Mangement Associate of Applies Science in Electronic and Computer Technology My career experience consists of: Experience in IT Project Management (hardware and application) IT Help Desk Analyst IT Desktop Support Engineer Epic DataCourier Certified Epic Professional Billing support community connect (private practices) Certified Epic Professional Billing Claims supporting community connect (private practices) Certified Epic Chronicles Install Utilities Certified Epic Hyperspace Configuration
I am an experienced Customer service representative with a decade of experience under my belt. I previously worked for several well-known US-based companies and have received several awards due to my exceptional service. I am a highly motivated, creative, and hardworking individual. I'm a full time freelance customer service representative (available throughout the day, not just evenings and weekends) with more than ten years industry experience. I began learning about the BPO industry ten years ago and it has been my passion ever since. I'm a very task-oriented person and when it comes to work I always see to it that the job is done before the day ends.
I can provide u people Translation and customer service help desk for your Company Telephone Handling Call center And Report writing for your personal and Company Requirements
Very hard worker and goal oriented. I am always striving to reach the next level in whatever I do.
I worked at well-known IT company as a Customer relations experience helpdesk, now I turn into a housewife and a mother of adorable son. I hope my skills can help you progress to your goal.
I am a Hybrid Field Service Tech with help desk, networking, printer and multifunction printer knowledge and experience. Microsoft office, Data entry, online research and common office duties are my specialty.
A Technocrat with 6+ years of rich & extensive experience in ITIL Process as Service Level Analyst and Service Desk Analyst (Technical Support), Team Leader, IT Helpdesk Analyst and System Engineer (Change Management Process). Proficiency in installation, configuration, monitoring, administration and troubleshooting of Lotus Notes Client/MS Outlook, Windows Client Operating Systems. Adept in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex information systems management Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly & utilizing the same in a productive manner.
I'm IT specialist, focus on IT Support, HelpDesk, Phone Support, Systems and and Network administration, IT Infrastructure design, etc.
Filling the need for affordable virtual assistance! WE SPECIALIZE IN COPY WRITING SERVICES! Staff Description: *Amanda Silverman - Business Owner. Primary contact and personal assistant. High quality copywriter and editor. *John Silverman - Business Partner. Specializing in technical article writing and detailed proofreading. Note: All writing services are performed in our well-equipped home office in the heart of West Virginia. We never outsource writing labor as it can cause complications. TURNAROUND TIME: Unless otherwise specified, your web content, blog posts and articles should be complete in 3 days.
i can work with deadlines, good communicating skill, out bound and in bound calls. I am good in Microsoft word, Microsoft Excel, Costumer service, Email, and Helpdesk. I am honest and hardworking..
Managed over 75 employees. Grew Income form 100k to $800k for towing company. Wrote contracts, grants, secured funding, implemented employee manuals, as well as projects. Trained, supervised, evaluated staff, and coached improvemanagement skills. Implemented a Persoanl Shopper program.
I am Bachelor of engineering in Computer Science and Engineering.I am working as a Network Engineer in a Telecom based MNC organization I had worked with an Indian client to write both technical and non technical contents. I had created multiple blogs on blogger.com with multiple clients along with their SEO and SMO.I am very good in internet researching. I had also worked as an internet researcher for 6 months in an US based company for searching both technical and non technical bugs.i hadd also worked with an MNC as an IT helpdesk engineer providing L1 support on windows based laptops and desktop.My typing speed: 30 words/ minute.Good speaking and writing skills.I found myself very suitable for part time working on this website as i have lot of time after my job.
very good in public relations.Excellent sale skills. .help desk .urgent work any time available.
customer service helpdesk
Seasoned IT Professional. My experience stems from 15 years of Help Desk, IT Technician, Network Administration and System Administration work.
I worked for several computer companies and my most recent work experiences are: I worked as a Sales & Technical Support Representative Level 1 for Dell XPS Department, which also includes customer service, ticket handling, and data entry. I also worked as a Sales & Technical Support Representative Level 2 for Microsoft Office for Windows & Mac, which also includes customer service, ticket handling, and data entry. where I am the Floor Support, I also did follow up calls if customer satisfaction is at stake. I Conduct technical triages and 1 on 1 coaching for my cluster which is composed of 6 members as well. I also acted as the Team Leader, if our Immediate Supervisor is not around. I proposed projects that helped make higher statistics for my previous company. I am a Fast Learner and can finish tasks that are given to me in a timely manner. I am looking forward to work with you.
SYSTEMS- Maintaining of local IT Infrastrcture, Helpdesk first and second level support, managing and maintaining Servers including Hyper-V Server, software and hardware maintenance, setup and System Administration, building updating and testing new images for workstations, monitoring/reporting of IT Infrastructure performance, backup and restore data using Data Protection Manager, support of IT Projects planning and implementation, support local Manager in terms of IT issues and purchasing of IT Equipment. Network- Support for setup and configuration of all Network devices in the Server Room, monitoring of network performance and downtimes, maintenance and administering Printers, IP Phones, Access Point, Switches, Routers and Desktop Computers. Voice- Administering Voice over IP 3CX Phone System. Provide support, maintenance, and configuration on appropriate VoIP hardware such as IP phones (Cisco or Polycom),
I have extensive office experience with the most years of service in the law firm setting. My background has been legal secretary, help desk, word processing, administrative assistant, receptionist and data entry. I am the "go to" person everywhere I have worked -- if you want something done right, you come to me.
Experienced in web researching, data entry, administrative work, maintaining websites (Wordpress), content writing and editing, maintaining computers and networks, technical support. Previously I worked as organiser, IT helpdesk technician and article formatter. I believe that work should be done fast while maintainig quality.
- Specialist in Information Technology with ten-year more experience in technical support. - Certificated by Microsoft Systems Engineer, CISCO CNA e CompTIA Security. - Eager, self-taught expertise in Web Marketing, has been intern, implementing tools and strartegies for optimized Internet searching results (SEO) to websites. - Moreover; a background include, amongst many others, Graphic Design - with excellent Photoshop edition skills. - Proactive, exacting and serious profile.
Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. A good understanding of software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.i am a huge fan of ERP tools. i have a good knowledge of ITIL and its processes. i also have some experience with windows server 2007 and am really good at research. i love puzzles and i am not afraid of a challenge.
Hi there. I am currently a student studying BA Education through Cavendish University. Im in my second year second semester. I have previous experience as a receptionist for an IT company where I also handled helpdesk. I work well under pressure and am highly motivated to work. I have experience as both a bartender and a waitress and am no stranger to hard work. I was a part of the rowing team in High School, I went to a school called St Stithians Girls college located in South Africa. I won a gold medal at the South African Championships Regatta. I enjoy reading and have recently just finished reading The Revolution by Russell Brand.
Forward-looking professional with extensive experience delivering cost-effective projects for government agencies serving thousands of employees and customers. Demonstrated strengths in project management, technology implementation, and management of diverse teams. Exhibits excellence in performance, productivity, and growth strategies.
I have been in the Telecommunications and Networking field now for 18 years. I effectively manage our communications and data networking functionality to ensure ongoing operations. Although my specialty is on Voice Networks, I am currently in the process of getting my Microsoft Certifications which would be completed by the end of summer. In current position, also provide Help desk Support using Remote Access or SCCM Remote Control Viewer. I have proven analytical and problem solving skills with the ability assess needs.
I have difference work experience with people, tourist agency, help desk, IT support, admin work and telemarketing. I have an excellent computer background and my english is almost fluent. I'm a semi-professional athlete and so I find working from home/online is the best for me.
20+ plus years of helpdesk experience, along with Microsoft Office applications, PC troubleshooting and customer service experience.