Worked in BPO as a team leader handling the team of 20 people, while working on the position my major job is date management and sending reports to client about the productivity for the team, preparing reports on excel. Got the exprence of customer service taking calls and solving problems over the phone
A highly personable Customer Service Professional with over five years of retail experience in account management, sales processing, and call-center operations. Talent for identifying customer needs and presenting appropriate company product and service offerings Demonstrates ability to gain customer trust and provide exceptional follow-up, leading to increased repeat and referral business Expertise in resolving escalated customer service issues with minimal to no assistance Proficient with Microsoft Office 2003 and 2007 Organized special promotions, displays and events Analyzed sale figures and forecasted future sales volumes to maximize profits Interacted with customers to provide information in response to inquiries about accounts, products, and services. Taken orders, gave pricing information and performed consultative selling to customers Answers customer questions regarding status of feasibility of job requests.=
I am a 41 year old mother of 3. I have been a stay at home mum for the past 12 years but have been active in my childrens school community as a teachers aide helping teachers and students in all manner of things. I have also run our local Australian Breastfeeding Association group for 3 years. This job entailed alot of administration work as well as dealing with members in counselling situations. It also required lot of follow up dealings with not only person being counselled but also required me to go to a 3rd party if I couldnt answer the question for them. Previous to having my family I had worked mostly in administration roles and had been employed with various companies over 13 years. I have recently completed my Cert III in Business Administration with a medical receptionist component added on. I look forward to hearing from you soon. Thankyou
Over fourteen years experience in customer service and dealings with the public; ranging from federal, state, medical, retail and elder care. I have dealt with any and everyone. I value each and everyone of my experiences and the vast knowledge I have gained. Use of multiple computer programs from; Microsoft, Unix, IDX, FilePro, Elite, Lexus and numerous others, some of which I taught myself. I am a self-starter and have no problem working on my own or managing others. I have excellent time-management skills and tackle any task head on. I have handled very sensitive and confidential information and implemented many things for various companies I have worked for. I helped with marketing Home Equity Lines of Credit for the bank I worked for, changed filing and updating records maintenance for numerous employers to maintain better standards for state and federal records. Always with a smile upon my face.
Passionate about building strong relations with people in & out side institution Very Strong Ability in handling all writing documents; emails, letters,etc. in a very efficient and effective way Ability to work with all levels of mentalities and personnel. Excellent communication and presentation skills Keen to learn new tasks with high ability in learning quickly. Ability to work under pressure. Ability to adapt and respond proactively to new situations and conditions Ability to work individually and as an effective team member. Good analytic and research skills. Good problem solving skills Good organizational and time management skills. Hard worker, self- motivated, , good observer and reliable. Language Skills Arabic as mother tongue. Excellent command of spoken and written English. Fair command of French, German and Italian.
For the last 15 years, I've been managing my own business which offers improvisational acting classes, corporate training and private coaching (www.improvetc.com). Clients include NBC Universal, NY Bar Association and Oracle Software. I am also on the faculty of the theater department of The Lucy Moses School. I was a legal/corporate secretary for 20 years, including both permanent and temporary jobs. I worked in many fields including, litigation, real estate, corporate law, tax law, immigration, etc. I also worked for banks and brokerage firms. I worked at top NYC law firms including O'Melveny and Meyers and Goodwin Procter. I also worked at such firms as Merrill Lynch and American Express. I type 90+ wpm and I am very accurate. I have just signed up for an Excel course and will be adding that to my skills shortly. I am interested in part time work, preferably from home, but am willing to commute to an office.
I have a Master's Degree in History and Anthropology. I specialize in research intensive writing and current events. I also have grant writing experience.
I am a people oriented person, I have no problems in dealing with new people. I am an experienced customer service rep., admin support officer and a bit of sales and technical person as well. I have been in this industry for more than 5 years already but Iam still willing to learn to new things and would try my best to excel.
Straightly, I will do as long as I can doing my project accurately. My skills are just easy, but for me it's just right, cause what's IMPORTANT for me is the CLIENT'S/CUSTOMER'S SATISFACTION that is equivalent to my labor. If I'll be ask to make my first project and first 1 hour for the hourly job as a training, without client charge. This is because I just want my client's time and your payment will not be wasted. Your instructions are very important to me, that's why I will not doubt to ask questions to you...
I have worked for a shipping company as Secretary for thirteen years. With vast experience having served various departments. My last tenure was with a Law Firm as Legal Secretary assigned to the Senior Partner, wherein I served for fourteen years. I have a typing speed of 77wpm, knows stenography and microsoft programs. I am familiar with office machines and handled emails/faxes/correspondences on a daily basis.
I have strong office/administration background. I have excellent typing skills and excellent telephone etiquette.
For the last seven (7) years I've worked in the call center industry taking inbound and outbound calls (UK, US, Australia) dealing with various accounts which specializes with financial matters. I am a goal-oriented person, because when something needs to be done I always make sure that it's done on time and not in time. Given the experience I had, I can work with minimal supervision and assures to give you quality of service.
I am a Commerce Graduate and having Diploma in Travel & Tourism.I am having a 10 years experience working as Admin Assistant cum Travel Coordinator and Back office Sales Coordinator.
I am Muhammad Shahzad fom Pakistan.I am Expert in project Management,Event handling.My main object is customer satisfaction ....in that order i satisfy my self
My experience as an administrative one of the largest private bank in Indonesia. I used for data entry, handle customer phone and prepare presentations employment report.
I am now equipped with my BS in Business Management and eager to gain valuable experience I feel I possess the skills and qualifications you require. Through the business program at my university, I have gained a solid understanding of this dynamic field. I am currently attending Keller Graduate School, getting a Masters of Business Administration with a concentration in Human Resource Management. My broad and versatile background/experiences make me an excellent candidate for virtual work. I believe I can be a great asset to any company due to my positive energy, adaptable personality, and eager to learn new things. I possess analytic skills, organizational abilities, general/advanced office knowledge, multitasking, customer service skills and creativity in tackling problems that will make a positive contribution.
Excellent hardworking sincere individual who can handle multi-tasking and a virtual office chores
With Australian English being my native language I can provide services such as: Data Entry / Processing: - On-line Customer Service / Inquiry Handling - On-line Reservations and Bookings - Order Processing - Data Entry / Word Processing Creative Writing / Editing: - Proof reading and Editing - Computer Application - Internet Research - Virtual Assistance - Administrative Support - Experienced with: MS Word, Excel, Outlook **** (sorry no inbound out bound phone calling).
A jack of all trades, Ive done a little bit of everything and can handle anything you throw at me! Im determined to be the best, You won't regret making me a part of for team!
With an extensive background in HVAC (Heating Ventilation Air Conditioning) technical sales and customer service, I aim to work for a professional organisation where I can utilise and develop my sales knowledge. I started my career as an air conditioning technician however due to a motorcycle accident in 1985; I was unable to continue with this profession. However after a year's rehabilitation I was able to pursue an alternative career within technical sales. I have developed excellent sales and negotiating skills. I use my extensive knowledge of HVAC to ask the right questions of customers, trouble-shoot problems and find the right product for them. With determination to always succeed, I always work to my full ability and with dedication to achieve mutual growth benefit for the organisation, myself and my team.
I am a professional working woman, with 15 years of administrative background and experience. I am seeking to expand my resume and assist with possible freelance and telecommuting opportunities with the skills and experience I have gained throughout my years in the corporate business world.
Providing several administrative services including but not limited to: *Word Processing *Data Entry *Handle email or US mail, handling most and forwarding to the client just those which need his/her attention *Make appointments, keep a schedule *Make/receive phone calls/inquiries *Research of all sorts *Plan meetings and events *Plan parties (business and personal), weddings, reunions *Make travel arrangements both business and personal *Handle reservations for seminars given by clients *Writing *Proof reading *Copy editing *Desktop publishing *Newsletter publishing (print and internet) *Mailings *Buy gifts/cards for customers of clients *Reminder service *Transcription and Dictation *Create/maintain databases *Organization * Even styling ideas and advice
I have many years of administrative experience, and am fully conversant with all office suite type applications. My research skills are second to none, and I can be relied upon to have an excellent telephone manner. My IT knowledge is very good, I have a working knowledge of PHP, Java, C, & HTML, and experience of working with forensic data analysis. My home office is fully equipped with all necessary technology (PC, Mac, printer, scanner, digital camera, Microsoft Office, wireless broadband, Skype)
As a business owner you know that time is money. Now you can come to one credible source to hire multiple areas of expertise for as little or as long as you need. You can hire a Virtual Assistant for your busy season or for a few hours each week. My flexible service offerings make it easy to hire the help you need, when and how you need it. All services are offered virtually; you will not have the liability or expense of having someone work onsite. Virtual services allow you to maximize your business productivity while remaining cost efficient. My goal is to relieve your pressure and handle important but time consuming administrative tasks on your behalf.
With my previous work as a customer service and doing some clerical jobs, my boss used to call me because they believed that I do accepts any task without any hesitation, I am patient, persevering, and hardworking, enthusiastic. Serious and responsible in what ever task given to me and open minded person to suggestions, that, because I love learning and improving myself to new things. I took up medical transcription training and had my certificates, because I know I can be able to use this on my future online job. I work with full dedication and make it sure that I have done my work completely ahead of time or on time.
Administrative professional with 10+ years of experience. Based in Midwest US with recent work in recruiting/HR, account management, data entry & data mining, customer service and bookkeeping. Have worked for a large, global corporation and in small business. Proficient MS Office user, experience with many database and ERP systems, QuickBooks expert. Work well within all levels of an organization and with clients. Excellent with schedules, planning and project management. Deliver complete and precise results in a timely manner. Outstanding communication skills, including ability to communicate effectively by telephone.
To perform at my level best in a challenging and active environment, where I can prove myself as a dynamic part of that environment. My goal is a long-term association with a strong and which appreciates knowledge, dedication and hard work. I have a four years experiences as a Computer Operator
More than 7 years combined managerial, administrative, and customer service experience. Alongwith 1 year medical transcription skills. Detailed-oriented with the ability to, effectively handle multiple assignments and responsibilities. I have been responsible for providing full managerial, administrative support and personal assistance for the reservations department of an international hotel chain. Skills include transcription, handling multiple phone calls, appointment setting, faxing, data entry, invoicing. I am advanced in my use of Microsoft Office, Excel and PowerPoint. I am a certified medical transcriptionist, but am currently also pursuing freelance transcription in a home based setting.
Professional business woman with excellent skills in Microsoft Word and PowerPoint as well as time management, basic office skills, telephone/email correspondence. Top notch customer service provided to all clientele.
I have over 13+ years experience in a corporate office enviroment. I started as a receptionist and worked my way up to the HR & Office Coordinator. I worked closely with the Office Manager. This is my strength. I handled all in house moves from coordinating the furniture, to moving associates and working with IT. I also worked as an administrative assistant for the Vice President of HR. I have some HR knowledge. I worked closely with the Benefits Manager and have worked with insurance entering information and Cobra. Please contact me if you think I can assist you. I will be happy to help you with your project.
I am a Bachelors degree graduate and a professional license holder.
Got my first job as a pump jockey at a local gas station when I was 16 years old. Entered military service after high school. I was sent to Korea after training but there was no job available in my specialty. Ended up in a signal corps company maintaining and writing the operating procedures and maintenance records for communications equipment scheduled for use in combat zones. After release from the military I worked in the insurance industry. Later went to work for General Telephone as a back up maintenance supervisor. After 17 years I went to work for FedEx as a supervisor in mobile communications. I wrote operations manuals for digitally aided dispatch systems and mobile radio networks. I took creative writing classes at our local community college and online studies in creative writing with the Gotham Writer's Workshop in New York. I enjoy writing, editing, proofreading, and teaching when able to do so.
I am committed to deliver excellent service to companies/professionals seeking assistance. I may be a neophyte in this business but I will make sure I'll deliver whatever you need when you need it. Results-oriented. Analytical. Team player. Good at multitasking. I am looking for great opportunities where my abilities are exercised and at the same time contribute to the growth of your company. Few years back, I provided technical support for one of the biggest telecommunication companies in the US. I had resolved product and service complaints. I performed advanced troubleshooting for cable, voip and internet. I am experienced in handling different customer profiles and handled irate callers. I also have experience in administration and scoring of entrance, diagnostic and psychological tests. I am also proficient in writing psychological profile.
I have a Bachelor of Science degree in Pharmacy. I have completed internships focusing on community, hospital and manufacturing pharmacy. I have worked as a senior representative in a call center for 5 years, our function is to mentor reps on areas of opportunity and take calls from upset customers. In addition, I'm also working as a Pharmacist part-time, I handle drug dispensing, prescription reading and stock ordering.
Hi. This is Bless (Blesilda) Francisco, a BA-Marketing graduate way back 1996. I worked as bank employee, new accounts/teller to be more specific. Handling customer inquiry in relations with bank's services and products, i also handles bank's day-end report and some minor products documentations.
Are you looking for someone who is experienced, adaptable, a team player, fast and able to handle multiple tasks with ease? Then look no further!!!
I recently worked with Teleperformance for 5 years and have excellent knowledge in handling inbound calls and sending kana emails to our customers traveling within the US territories. I am willing to work underpressure and i'm very much open to new ideas and suggestions. I am also a perfectionist who does not give up easily.
We are a telemarketing company based in Sarajevo, Bosnia and Herzegovina, with 57 professional individuals, who are currently employed with us. We offer a wide range of services, including lead generation, data entry and processing, virtual assistance and many more. Our work is focused on the German-speaking market, but we can also handle tasks for the English-speaking markets. We would like to hear from you and establish a lasting business relationship.
English customer service expert with 5 years experience in the call center industry. Worked as Quality Evaluator for both phone and chat support, Conference Facilitator, Quality trainer, transcriber for escalated calls, customer service representative for both chat and phone platforms.
Motivated Professional with very sucessful record in telephone customer service, sales and support functions. Solution focused, results driven, goal oriented. Main industries served include banking, credit and financial services and the Hospitality/Tourism industries. I am gifted in this type of work and I enjoy it. Own a Professional Portfolio with many letters of reference and commendation from both internal and external customers which I treasure and would be happy to share, if asked, as I am very proud of my accomplishments and success. Why don't you give me an opportunity to show you what I can do, and what I'm all about?!?
I have a BA in Sociology and I have a passion for helping people. I am a hardworking and trustworthy individual who takes pride in everything I do. I'm proficient in Microsoft Office/Word/Excel and I love doing research. I think that customer service is extremely important and strive to excel in tasks that are given to me.
My past supervisory role in the BPO industry gave me the opportunity to work with a vast number of departments and clients, which taught me the importance of excellent communication skills. I also have experience in the following areas: Voice/Email Support, Directory Assistance, Client Interaction, People Management, Process Improvement, Microsoft Office (OUtlook, Power Point, Excel and Word)
I am 36 and currently living in the UK. I have dual nationality with the UK and the US and have worked in admin rules in both these countries. I am computer literate with a good knowledge of the Microsoft offices programs. I possess all the relevant office skills needed in an admin role. I have a very good telephone manner and excellent customer service skills. I am well rounded and we'll educated and I'm a quick learner and take direction well.
SKILLS -Microsoft Office (Word, Outlook, some Excel) -10-Key / Data Entry 70+ wpm -Donorware Software -Some experience with QuickBooks -Applicant Tracking Systems: Vurv, Taleo, Infinity HR -Job boards: AIRS, Hot Jobs, Monster, Career Builders, Dice -Certified Process Server (www.psaco.org); September 2013
I have worked for the past 5 years as a Virtual Executive Assistant to a Marketing Executive. I have setup and managed a phone system, managed the database, handled customer service, managed calendars, managed Quick Books and much more. My other job titles in the past include, Operations Manager, Corporate Services Manager, Customer Services Manager, Project Manager and Accounts Receivables. I am dependable, a quick learner and get along with all people. I have a great attitude and once you work with me you won't want to work with anyone else.
Prior to military, I had two years of work experience in the Sales and Customer Service Department. My military background consists of telephone switchboard operator and technician, data technician, programming telecommunications, logistical administrative support, proficient in Microsoft Office, imagery analysis, data analysis, data base administration, project management, Adobe.
With more than 7 years of experience in providing excellent customer support. Been working as a freelancer for almost 3 years
I worked as a Staff Nurse for the biggest hospital in the Philippines for more than 6 years and became a Clinical instructor for more than 3 years.I am very much aware of the medical terms.I can handle medical billing , Medical transcription and other jobs associated with Medical.
I worked for a BPO company KGB Phils, formerly INFONxx, a US based company that provides directory assistance. I've worked there for six years, understanding and determining different accents on each and every state. Our company is better known as 411 in the US, the leading directory assistance provider. After six long years and lots of training, I already know how to handle different and difficult customers/clients. I'm very confident with my communication skills, specially over the phone.
Brazilian Native, student of Chemistry. Settled in UK where I moved to seven years ago. I have eleven years of experience in customer service field, E-mail handling, data entry, administrative support and I have experience working as a PA. A highly disciplined, bilingual (Portuguese and English) professional, numerate, IT literate and executive personal assistant diploma. Living in UK for the past seven years, I am fluent and proficient in both written and verbal English, with TOEIC and Cambridge Grade 5 Diplomas. I have experience in translating documents to a professional standard, including a company website. I have the ability to work under pressure, meet deadlines and I am committed to work for the quality. If you would like to have an translation, please feel free to contact me.
With over 18 years of combined experience as an employee in the administrative field and as a business owner, I understand the importance of helping my clients keep their focus on increasing their productivity and revenues, while I handle what's happening "in the back of the house". Whether it's helping you get organized, managing your overflowing email inbox and social media accounts, overcoming the never ending piles of paperwork, tracking your ongoing expenses or simply sending you reminders for important events, my goal is to be there when you need me. I help keep your projects on track and your customers happy.
I am an Accountant by profession who wishes to branch into writing about almost anything related to leisure, accounting, administration, Asian food & recipes, in fact I'll try my hand at anything except too scientific or technical requests.I am also willing to provide book keeping services and administrative assistance on a regular basis.
Bachelor of Science (Computer Science) Abilene Christian University, Abilene, TX 79699 Currently pursuing degree; 59 hours completed; GPA 4.0 Associate of Applied Science (Information Technology) ITT Technical Institute, Richardson, TX 75080 Graduated 2004 with Honors; GPA 3.75 Microsoft Certified Professional CompTIA Security+ Certified Excellent written and verbal communication/listening and customer service skills Self-motivated, takes initiative, high level of energy Outstanding organizational and multitasking skills, accurate and high attention to details Able to identify problems quickly and effectively solve using critical and creative thinking Highly motivated and able to quickly learn and adapt Responsible and reliable, determined and patient
I have over 16 years experience within an Administration environment. I have previously worked as a Senior PA, Administration Manager and Standards Officer. I can do basic data entry and typing to the more complex tasks of creating spreadsheets, statistical data etc. I have an excellent telephone manner and am confident in speaking to clients, managers and directors.
Making the client happy is not a goal, but a reality. Working in a fast pace environment at a high-ranked hospital has given me the abiliy to gain various skills including customer service. In addition, I worked for a well known company (Fed Ex Corporation) where working well under pressure was essential for success. Email handling, telelpone handing, knowledge of Microsoft Word of 2010, and Internet Explorer Windows 7 are additional skills that I have acquired over the years Being detailed-oriented, prompt when turning in assignments, honest in buisness dealings, and willing to go the extra mile can be of true benefit to your company. Having information about me does not only show that I am qualified to do the assignment, but more importantly you as the client will not be dissappointed.
I can do data encoding/data entry jobs and able to make reports. Can type 40 wpm. Able to do proof reading and can make exact and concise reports. Can handle pressures on deadlines.
Im a smart, dependable creative person with a Journalism degree, offering solutions to go beyond my clients expectations.
Stay at home mom with over 7 years customer service and money handling skills. 1 1/2 years experience as a bookkeeper in a main office of a property management company. Great with computers and attention to detail.
I have excellent communication skills and an attitude for customer service. I am inclined with proper telephone etiquette and in general have proper office skills. I enjoy working on exciting project every work produced is done on the best of my ability. I believe that I would be an asset to you if you decide in working with me.
academic achiever since primary until collegiate education; fluent in English communication and collaboration; computer skills include MS Office Application (Word, Excel, Powerpoint, Internet Explorer, Outlook), QuickBooks Pro Edition 2004, OpenOffice (Writer, Impress, Calc); interests include reading books, dancing, and watching news and movies; personal traits and attitude include dependable, creative and resourceful, sociable, sense of responsibility, works with integrity and professionalism, highly motivated and driven with strong desire to excel.
I am a dedicated worker, passionately working professionally and learning through it. I have always looked forward to work in the team and enjoyed work, accompanied by my team mates, I.T. (Trouble shooting in Networking, Web Designing, maintaining and updating Websites) and Administration. Excellent knowledge and experience in MS office 2007 including MsOffice ,excel , outlook Adobe Photoshop, Web development in PHP (dream viwer). Networking and programming. Help desk. Project Management, Time Management & Organizing events. Maintain Customer Relationship. Calls and office management. High computer aptitude and email handling. Experienced in office Administration all sort of clerical and managerial working. Typing skills 50 to 60 WPM Above are few major skills that I possess and I am working to increase these skills as well. My main concern is my work and dedication is my tool that I use frequently. I hope to work on Elance in professional manner.
I have 9 years of customer service experience through telecommunications. I have spent a portion of that time in sales and also taking supervisor calls. I enjoy working in that type of field. I have also went through sales help training sessions through the Amway program which has helped me become a well rounded individual. I seek to work from home and help a firm looking for these kinds of skills. I am well versed at multi-tasking on the computer while talking on the phone and have experience using different microsoft office products. I believe with these skills, I can bring great assets to a company through elance.
A goal-oriented, highly-motivated individual with years of experience in a call center industry for customer service/technical position who also handles email and chat support. Has a background in doing admin work and is efficient in multitasking and can work under pressure.
With more than 12 years of administrative, operations, and service experience, I have proven my ability to provide top-level administrative assistance to sales managers, executive teams, and business owners. My experience includes managing administrative duties, customer service, and vendor relations, as well as working independently from home as a transcriptionist for a 3-year time frame, while maintaining day-time employment as an operations manager reporting directly to the owner of a small company. I am an energetic professional who has equal strengths in managing the details, while making employers and customer happy.
I have been working in the Call Center industry for almost seven years now. I am a hardworking person and willing to venture in the home based online support world.
MCP With 10 Years experience of Managing IT Infrastructure. Designing, Implementation Maintenance of Servers. LAN, WAN, Configuring and Troubleshooting of Computer Hardware Switches Routers and Wireless devices, Lotus notes 8.5.Barcode Printer, Projecters, PLC Machines, AMS systems, Antivirus-Symantec, MacAfee, Trend Micro,SAP 7.2, Citrix, Oracle installation. .
13 years solid experience in customer service: 5 years of which were with over-the-counter aftersales service, and another 8 years in the BPO environment. 5 years executive secretarial position providing assistance and support to top executives of companies.
I am Gazel Rose U. Abao, a Development Communication student in Xavier University Ateneo De Cagayan. I am a person who has the exemplary skills in English speaking and writing, I also happen to have the skills in documenting data. I am also educated to the latest social network insights and also good in in Microsoft Office applications. I am driven and willing to learn from your company. In terms of experience, I can confidently say that a have the capacity for this job I have been on sales for 6 months now. I was a Supply Management Certification Coach at Jack Quinn Solutions a company who sells reviews to supply managers who wants to be certified. My tasks were to call over 200 persons per shift to sell our program . In line with phone handling I can say that I have the drive to people whom I can say not only my costumers but friends as well.
I have experience with data entry, sales, inbound call handling, Excel, Access, and word. I enjoy working with customers and helping them solve problems. I enjoy work that presents a challenge or requires research.
I am seeking for success in providing customer service, accurate data entry and writing in the freelance industry. Over the last 6 years, I have provided Customer Service and Sales through e-mails and inbound/outbound calls for a BPO company. I was an expert at handling inquiry and claims calls for a top US healthcare company. I was a subject matter expert and handled escalated calls before being promoted to a Team Leader position. When I was a promoted as a Team Leader, I was also assigned as a CSAT (customer satisfaction) leader, in charge of CSAT target calibration with clients, other team leaders and associates. As a Team Leader, I also handled a launch team for a top US Motor Company. This involved coordinating a staff of trainers, support agents, and IT specialists from all over the world. Quality, efficiency, reliability and customer satisfaction are metrics that I have been groomed to always meet.
An extremely driven and motivated freelancer with a previous background in the Mortgage industry and Admin support from which I gained an ability to work efficiently and autonomously. I have solid intercultural skills as a speaker of English and French and past translation experience. I will work dilligently for the needs of my clients and provide tailored results based on their requirements. I am available immediately and have an array of skills your company would greatly benefit from.
Adequate overseas experience from doing market research work with specific accounts in Asia Pacific Region to call center jobs handling different accounts in Singapore for banking, tourism, and insurance sectors.Possesses varied trainings in customer service relations and teaching english as a secondary language.
Customer service management where my experience can be utilized to improve customer satisfaction. Create integrated strategies to develop and expand existing customer sales, brand/product evolution, and media endorsement.
I've been working as a customer service for 5 years.I'm open for changes and willing to learn. I always do my best to handle calls effectively because I am also a customer who wants to be treated right. As a single mom,I preferred to work at home so that I could take care of my son.Do household errands in the morning
Working in different accounts for several BPO companies, harnessed my abilities and skills for handling different kind of customers and clients. I have over 7 years experience as a Technical/Customer Support Representative and over 2 years as a Community Relations Assistant. I believe that with these experiences, I will be a good asset.
I am expert in admin support jobs and also handle the task of technical and software domain. I am an engineering student and i know how to complete a task within the time limit with effective work.
I am a retired Air Force E-6, served 20 years as a Information Manager/Knowledge Operations Manager which would translate into an Executive Administrative Assistant for leadership and management of an organization. I worked for Commanders/Officers from the rank of Major to 3-Star General and a Presidential Appointee. I can type between 50-60 words per minute and am an expert in the Microsoft Office Suite of Programs to include Publisher and SharePoint along with Word, PowerPoint, Outlook, Access and Excel.
I am a hard working and self-motivated individual and I look forward to use my wealth of experience. I have 15 yrs experience in customer Service dealing with clients and ensuring they are happy and content.I have managed Work Projects and have been able to stick to deadlines. I have 15 yrs of general office skills. Preparing Minutes and Reports for meetings in the office handling clients . Preparation of events has been part of my duties as all the organisations events are planned for through my office. On a day to day basis i use Microsoft word to communicate through reports.
I'm a driven individual capable in many facets. Quality service and efficiency are two core values that I use as a base to build my relationship with clients. Albeit my own, or customers of a client of mine. My computer literacy, experience operating phone lines, handling emails, and maintaining data accuracy make me a valuable asset. Whether it's a sole assignment or a team-based project, I'm comfortable and effective either way. Your time is greatly appreciated, and I look forward to working with you.
Lateral thinker with ability to manage solutions for complex problems. Proficient in comprehending and analyzing information derived from human resource documents. Profound ability to oversee recruitment efforts and ensure employee retention. Exceptional ability to handle HR work in a professional manner. Acute understanding of the importance of external and internal communication protocols.
Administrative professional bringing over 20 years of experience to your project. I am a seasoned administrative professional with a real passion for Customer Service. The power of Customer Service has been severely underrated by and large for the past two decades. When I am working directly with customers or with my own clients, my goal is to provide them with a result that so far surpasses their expectations they are for lack of a better word; shocked. I am seeking a Customer Service or Virtual Assistant position. In a customer service role, I am equally suited for conversations with customers via telephone, web chat, or email. In a Virtual Assistant capacity I am able to capitalize on a wide variety of high level administrative, time management, and clerical skills. I am a hard working, driven, effective communicator, with a passion to succeed. I look forward for the opportunity to prove exactly how beneficial I can be to your project.
Im 21 years old. I have been in the BPO company for almost 2 years, handling financial accounts.
Expertise in Administrative Function 6 plus years in a fast paced, dead-line driven environment Energetic and Organized Self-Starter with Professional Manner Microsoft Office/ Excel/ Power Point Management/ Maintain an efficient staff Inventory Control Filing and Data Archiving Customer Service Minute Taking Organizational Skills Telephone Skills Typing and Filing Planning/ Coordinating
Friendly and enthusiastic business staff member who consistently meets customer service satisfaction and business goals. Results-oriented customer service professional who excels at uncovering customer needs, finding solutions and handling objections. Top performer with a consistent track record of meeting and exceeding goals, Bilingual associate (Spanish and English).
I provide professional and accurate transcription, data entry, word processing, customer assistance, and other administrative duties from my home office. I am available from 8am until 8pm EST, with additional hours available as needed. I have a very strong work ethic and finish work as promised.
I am located in St. Petersburg, FL, working virtually for 2 years now for a Tampa based Commercial Real Estate Company doing part time work. I lost my full time job prior to this, in June of 2007 when my company decided to downsize. You will find that I am a very fast, efficient, and a dedicated worker. My attention to detail is a very strong trait of mine. I have extensive knowledge in the Mortgage Industry, Client Relations and supporting clients and Administrative office work. I hope to do business with you soon! Thank you.
I am a virtual assistant who is proficient in providing excellent email and telephone support; data entry; internet research, and other administrative tasks.
I have over 10 years of clerical experience. I also have a degree in Accounting. I am dependable and energetic. I look forward to working with you.
I have eleven years of experience in an administrative assistant position to include: set up and maintainance of files, designing spreadsheets, answering the telephone and greeting visitors, and inputting invoice data into company databases, providing administrative support to jobsite personnel, In addition I have ten years experience as a buyer/senior operations clerk with responsibilities to include sourcing, pricing, purchasing and expediting materials, processing delivery tickets, purchase orders, contracts, change orders, and pay applications, reconciling credit card statements and purchase orders I also have three years of processing, compiling, reporting monthly statistics and one and a half years of maintaining various logs, interviewing, counseling, instructing and accompanying survivors of domestic violence. I also maintained calendars.
I am a well rounded individual with 18 years in customer service. I have worked in every aspect of customer service from management to custodian. I also have a certificate in Massage Therapy. I excel in: - Customer care and follow up - Accurate, focused and detailed work - Conflict resolution - Intelligent and intuitive assessment of clients needs - Willingness to learn and take direction - In all interactions I maintain myself as if in management I have a warm and friendly telephone voice that my call center clients responded to as feeling heard and attended to. With my certificate in Massage I am comfortable with medical terminology, some pathology, and the musculoskeletal system. I am also a Reiki Master/Teacher comfortable in areas of alternative/complementary medicine. Thank you for considering me as you next contract employee.
A recent graduate with a first class degree in Psychology from the University of Nottingham, England I have a plethora of skiils and experience which would be invaluble for future employers. I have held numberous high responsibility administration roles, and as such am proficient in the use of all common computer programs, email and internet exploration in addition to holding a qualification in audio transcription.
Well rounded, motivated business professional with over 5 years of small business office experience and over 3 years of online virtual assistant/data entry experience. Talent for quickly mastering new technology and concepts. Tactful and personable with professionals and non-professionals of any diverse background. Accustomed to handling confidential financial and personnel records. Demonstrated history of producing accurate reports meeting government guidelines and deadlines. Easily works independently without supervision.
I have been working through the Call Center Industry for almost 4 years and now I have decided to pursue my career as a Freelancer. I have been a Customer Service Representative, Team Leader, Telemarketer, and an AD Tester. I am hard working, can work under pressure and can work in flexible hours.
I have skills which include all of the following; planning and scheduling meetings and/or appointments, organizing and maintaining paper and electronic files, the ability to assist with projects, conduct research, and disperse information by using the telephone, mail services, Web sites, and e-mail. I have experience with copiers, fax machines, scanners/printers, telephones, computers, and Microsoft Office. With these skills I also integrate excellent customer service skils and professionalism.
My goal is to utilize my professional and life skills experience with the intention of securing a professional career with sample opportunity to tackle challenges and advance, while continuously refining my knowledge and skills. The jobs that fit my skills the best are: Book Keeping, Web Research, Marketing Management, Social Media Marketing, Data Entry Specialist, Advertising, Customer Service, Sales, Personal Assistant and Virtual Assistant. I am very knowledgeable in this field. I love to communicate with all different kinds of people. I am very knowledgeable in Accounting. I can also speak basic French and Spanish.I pay strong attention to detail and will always try my best to complete the job to the best of my ability. My main goal is to deliver satisfactory results to my clients. Thank you for viewing my profile! Lets get the job done together today!
For the past 6 and 1/2 years I have worked in an office doing payroll, sales orders, invoicing, receipt of payments, collection calls andFlorida and Georgia sales tax. I also enter all invoicing we receive, set up all new stock numbers and process checks. I am also responsible for credit check on new customers. I handle any customer problems with product or invoicing and receive high praise for my ability in conflict mediation while accomplishing this. I do the quarterly and annual reports for the company and take pride in the quality of data I deliver. I complete the W-2's at the first of the year for our employees. I have several years of hands on experience with Microsoft Office, from Office 97 to Office 2010. I have created spreadsheets to calculate business reports, created fillable forms for sales team members to use with their customers and I have some experience working with MS Access. I strive for accuracy and a correct product the first time.
Hello my name is Torrie Noah. I possess more than 4 1/2 years of progressive experience as an administrative professional. My professional history includes positions such as Utility Intake Specialist at Cleveland Housing Network, where I specialized in daily access to statewide databases for inputing and outputing payment processing to utility companies to restore and/or maintain service
Cziers Global Solutions is an outsourcing company that only offers quality service to all of our clients. Aside from giving our clients the best service at lowest possible cost, we train our agents to build rapport and have empathy and awareness to meet the needs of our clients.
Job History includes ability to multi-task, manage others, and build customer relationships Excellent people skills & marketing abilities Proficient in MS Word, MS Outlook, MS Excel, MS Publisher Knowledgeable in MS Access & Great Plains Proficient in Quicken & QuickBooks All past experience required handling of significant funds All past experience required extreme confidentiality
I have worked as a customer service associate for a telecom company in Australia. We handled issues like billing inquiries, credits, complaints, add new service requests and upgrade or downgrade of existing plans. We also do cross-selling of our products/ services.We also make outbound calls whenever necessary. I have an experience in back office or non-voice job as well wherein we rectify or redo failed orders. I also worked as customer service for a credit card account. We receive calls from customers about billing inquiries, fee reversal requests, earned points redemption, credit card application, card cancellation, blocking and replacement of lost cards, complaints and on-going promos. We also cross-sell products/ services.