With 10 - 15 years experience in a variety of areas combined with ambitiion and the ability to learn new skills quickly, I can be whatever it is you need. No matter what assignment I am working on, my assignments are always completed with dedication, professionalism and accuracy. I have proven customer service skills with the ability to build great rapport with all levels of clients. My ability to access clients needs and find a solution allows for personalized service. It is proven that my customer service skills go above and beyond in doing what it takes to meet the clients needs. Also, my proficiency with technology and computers allows me to provide an array of services including Data Entry, Customer Service and Virtual Assistance. I have excelled at every job I have had and you will not be disappointed.
I am a psychology graduate and i have a training on admin works specifically in office works such a typing,encoding,email handling,microsoft office,phone handling etc....i am a hardworking person and i will do my best to finish all the task that you will give.
With my 3 years of experience in all aspects of appointment setting/lead generation/cold calling, I am a results driven, tenacious sales professional, demonstrating leadership skills to provide proven results in numerous fields. I have experience in managing all phases of the sales cycle, from prospecting and cold calling to closing and follow-up. If you want truly professional results on your campaign, let me handle the calls for you!
Independent and can work under pressure with minimal supervision. Fast learner and willing to be trained. Experienced in Customer Service can handle customer inquiries, complaints and orders. Problem solving attitude. Multiple tasking
I am qualified to be your Transcriptionist because I am a Transcriptionist for Focus Forward, a research marketing firm. I am also qualified to be your Legal Transcriptionist because I earned a Legal Secretary Certificate at Atlantic Technical. I am qualified to be your Telephone Script Reader because of my work experience at J&J Field Services. Here I worked as a Telephone Survey Clerk where we gave out grocery coupons to our nation who helped me answer a three-part questionnaire. It was enjoyable to me and believe it was to those I communicated with. I've been complimented by an employer working at AT&T for being a good Telephone Script Reader and by my guidance counselor for having a contagious and enthusiastic spirit.
I am currently working full-time at Yipit.com managing customer service, various administrative duties, review and onboarding of deal site affiliates, and internal projects. I have many years of experience providing top-notch customer service, handling many various responsibilities at a given time, and working on various administrative projects. I'm currently interested in project-based assignments.
Hi I am Lee Harrison. Based in Dorset UK, I am passionate about helping people like you. Have a problem? Let me help you solve it! I am highly motivated, reliable, resourceful and dedicated professional and business owner with excellent and proven communication skills. My strengths are my abilities to organise, my attention to detail and to respond quickly in demanding circumstances to resolve problems and find solutions. In 2007, I brought together these skills to form my own Virtual Assistant business to partner with other businesses and take on those tasks that are holding them back from running their businesses effectively.
I'm an expert on Data, Entry, Email Response Handling and Web Research.
I am seeking long-term employment. I have extensive experience in, accounts payable and receivables, Data Entry . initiative, have an eye for details. I also possess excellent telephone, verbal, written organizational and interpersonal skills. I have good etiquette and pleasant professional manners. I am proficient in Microsoft word, Excel, Power Point and One Note. I have a real love for data entry, 6900 kpm and managing and maintaining databases, I have excellent computer skills; I am a dedicated professional with excellent skills . I perform well under pressure and handle multiple tasks at one time.
When I take a project, I own it; I take responsibility. I value every job that is entrusted to me and I take pride in my work. I look for the best method: structure, prioritize, work hard, work well and roll with the punches. My goal is to enhance my customer service and administrative skills at the same time gain more knowledge, continuous personal and professional growth, and maximize my skills while helping you achieve your goal.
Capable of doing any kind of back office work. COMPUTER SKILLS: Proficient in MS Office suite - Word, Excel and Powerpoint (2007) Able to do research online on any subject Used Back Office System to manage client information Used Microsoft Office to create, update client information ADMINSTRATIVE EXPERIENCE: Created and maintained data spreadsheets and entered information into a database Handled telephone calls, answered questions, addressed concerns or refer a caller to another company representative Worked at the front desk and greeted clients Communicated with people within and outside the company and relayed important information Did filing, photocopying, scanning, faxing, email & mailing of various documents including client documents on a daily basis Received mail and packages and sorted it out
Dear Customer, I am very organized and hard working person, highly self motivated with proactive attitude. My professional aim is to be the best value delivering person. I believe that confidence & hard working are the passwords to a bright future. As far as my personal aim goes I want to be remembered as a good person. Strengths are in the areas of analysis and in depth study of any given situation, an eye for detail & quick grasping. I have worked in BPO industry for 1 year and also have 5 years of experience in Travel and tourism Industry as a Team Lead. I have good experience of handling corporate clients and meeting to their expectation for the assigned task. I am looking forward to work with you :) Thank you
I am experienced in a variety of duties, hard working and encourage the development of team spirit to ensure work is completed safely in an efficient and timely manner. I learn new skills quickly and can apply myself to any situation as required. I have also a little skill in PS adobe Photoshop, editing pictures and do invitation cards (birthday, dedication and thanksgiving day). I am good in dealing with people either personal, phone or through e-mails and Skype. To me, a challenge is a fantastic opportunity to use my initiative and I am always very keen to expand my horizons.
I am a hardworking professional presently connected in one of the oil and gas company in Middle East as Administrative/Logistics Assistant. I have a 10 years of experience in the field of Administration and 6 years prior experience in a Content Data Processing as Data Entry Operator/Team Manager. I am a graduate of Bachelor degree in Computer Science . I am reliable and can easily follow instructions. My current work basically focuses more in Administrative work like import-export documentation, SAP ERP, petty cash handling and data entry.
I have a wide experience in a BPO industry. I worked in Sales, Customer Service, Billing and Collections for six years. I was responsible for entering orders, setting up appointments, handling inbound and outbound calls and sending email to assist customers and provide resolution to their service or billing problem, and to collect payment. With this experience, I was able to develop my customer service, data entry and analytical skills. I am good at prioritization, time management, and I am very keen to details. I am also proficient in Microsoft Office. My goal is to be a part of an organization where I can improve my skills and also provide major contributions in achieving the objectives of your good company.
I have over 4 years experience in Customer Service, I am a hard working, honest, and dedicated individual who posses excellent communication skills both written and oral, I takes pride in doing my job, I always ensure that I do all jobs to the best of my ability and exceeds others expectation. I am a result driven, highly motivated individual who goes to the extreme to get the job done correctly.I am a fast learner and a quick thinker. I have sound knowledge in the Call Center Field both inbound and outbound, Customer Service, Virtual Assistant, Telephone Handling, Email sending, creating blogs, Data Entry,Social Network , Admin Support and Researching. I act on my own initiatives.
Since starting out as a Call Center Agent in 2008, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job. I have worked as a customer support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting. As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.
A virtual assistant with proven excellence in data entry, data processing, transcription and virtual assistance.
Manila Virtual Assistant is a startup freelancing agency based in Manila, Philippines. We're composed of dedicated and full time freelancers specialized in offering Virtual Assistant services, Social Media Management and WordPress site management for entrepreneurs and small and medium sized business in different parts of the world, mainly US and Australia. We had more than 10 years offline working experiences from various industries such as freight and logistics, telecommunications, customer service and industrial security. Our primary role is to render various administrative tasks to help small to medium sized business to attain company goals and customer satisfaction.
ANZ is an International Contact Center and we are head quartered in Sweden with operational facilities and offices in 3+ global locations and is rapidly emerging as a trend setter in the BPO space. ANZ with its deep industry knowledge, process expertise and scale experience provides innovative and cost-effective outsourcing solutions as per our clients needs. We have extensive experience in running a variety of projects for clients in Australia, UK, Europe & USA. What we take very seriously are the English Accents, skills and experience level in all of our agents for customer support, technical support, 24 hour helpdesk and virtual assistants! We do pick and invest in fresh graduates, but only the best of the best! Our agents are able to achieve higher results then our western counterparts. This is thanks to the mix of; Minimum 3 years of experience, Superb English Accent, Motivation and Drive!
Providing experienced web researching, data entry/database update, as well as customer care service and e-mail and telephone handling. Previously worked as a customer care agent for The Body Shop US/CAN market, TV Plus - Australian satellite provider and as a Junior Admin Assistant for a company based in Serbia. I have some experience in online article/content writing. I believe that any work should be done as soon as possible, while maintaining a high level of quality.
BEFORE SKIPPING OVER US PLEASE TAKE A LOOK AT OUR REVIEWS!!! We've got the WOW factor! - A small 24 Hour answering and Virtual Service Corporation servicing clients since 2009. We have been #1 top performers in Customer Service. Our company is US based and we gain trust on building long term business relationships. We give our best in every thing we do. We always provide quick and accurate service. We will always provide the best phone etiquette, sales,and customer service skills . We can manage and maintain accounts, process payments, collect debt, and assist with social media and most important be that #1 Virtual Assistant. We will always give 100% in every position we encounter whether it's for 7 days, or 7 years! We guarantee excellence!
Aspiring to share my talents and key competencies to my clients and provide them the best quality service. Below is an overall summary of my valuable work experience: Virtual / Personal Assistant Customer Service Live Chat Support Admin Assitant Email Management CRM Softwares Wordpress Management Web Research and Data Entry Wordpress Management Telemarketer I am self-motivated, willing to be trained, detail-oriented, quick learner, productive, and multi-tasker. In addition to that, I have very strong communication skills and speak English fluently. With the qualities mentioned above, I believe that I fit the requirements needed to fill in the job in order to produce high quality work.
My objective is to obtain ongoing employment within the business field, with an employer that seeks a professional who is dedicated and hard working. My organizational skills along with my self discipline allows me to provide quality results with minimal supervision. I live in the Central Time Zone but do not have outside employment, which allows me greater flexibility in scheduling. I also have a dedicated, quiet enviroment to perform my duties with no outside disturbances.
Well organized and detail oriented Strong oral and written communication skills Excellent interpersonal skills Excellent telephone sales skills Ability to meet deadlines Ability to understand and analyze people
I can accurately touch type at 60 words per minute, am confident in MS Excel, MS Office, and have excellent general office and internet research skills. As well as a high level of English spelling, grammar and punctuation, I can follow instructions and will provide an professional and friendly service. Internet Quality Assessor - December 2012 - March 2013. I was a self employed contractor carrying out content assessment of web pages for Google search results through the company Lionbridge. Post-graduate Diploma in Forensic Psychological Studies - completed December 2012. Studying for a Masters degree has taught me how to work to strict deadlines, organise large amounts of information successfully, work independently with only online guidance, use computer software and online research options with confidence, and the application of critical thinking when evaluating a subject.
To seek and undertake any challenging position or any related job, which will enable me to impart work knowledge, develop new ideas and offer guarantee of total commitment and loyalty to any future employer
Administrative: Typing, Word Processing, Data Entry, Clerical Support Travel Arrangements. Business Services: Conference Planning, Scheduling. Writing and Editing Services: Proofreading, Editing, Resumes, Cover Letters, Complaint Letters. Customer Support: Live Operator Answering, Email Processing, Faxing, Follow Up Calls, Customer/Contact Management. Personal Services: Family & Genealogy Research.
20+ years of office experience as an Executive/Administrative Assistant. Experience includes extensive data entry, internet research, email handling, typing, formatting and customer service. I have advanced knowledge of all Microsoft Office applications. I have experience with presentations, travel arrangements, meeting preparations, customer service, social media and all other office duties. English is my 1st language, strong writing skills, and extensive knowledge of google docs.
Rated in the top 30% for Customer Service and top 10% for email handling. Over 10 years of experience in the technology industry managing large projects and all customer interactions through telephone, email, and LiveChat. My specialties include Client Relationships, Customer Management, Time Management, General Admin Duties, Email Responses and LiveChat,
I am a very responsible person who takes initiative in improving myself and those around me. I am pro-active and a team player. I am hard working and I am not resistant to change.
MA M Phil Graduate with one yr Call center and One yr Banking Experience. Aspiring to put my Time, skills, Expertise and Experience to proper use by serving an Esteemed Organisation. Looking out for an opportunity to serve as a Virtual Assistant and help in the Growth and Success of the Employer/Firm. Skills: Excellent communication skills Hard working, Committed and God Fearing Friendly and Approachable Multilingual in Hindi, English and Tamil Attention to data
Hello This is Sayeed27 from Bangladesh. I am a new member here in Elance. It,s my pleasure to introduce myself to the Clients through this platform. I know it,s a challenging career but at the same time exiting as well, if someone can perform well. My strength is dedication, honesty and sincerity to my work. I always do believe in performances and that is only can ensure the achievement in life. I would like to deliver a clear messages to all the Client of Elance that I will do use every efforts if you kindly produce an opportunity for me. Last but not the least, I am trying to start my career here in this platform with some basic tools and in the near future I will gradually add more and more classic tools to support all of my honorable Clients. Thank you. Kind Regards, Sayeed27.
A highly reliable Customer Service Professional / Administrative Assistant with a total work experience of over eight years on different areas such as accounting, administration, customer support, account management, public relations, sales and marketing, event organizing and call-center operations within the hospitality/travel, call center industry, international school and currently working in beauty industry . But now a full time mom and actively seeking for new opportunities here in Odesk where I can use my skills and knowledge for you, your company's growth and mine.
Need an effective Virtual Assistant,? An efficient Customer service officer? Researcher? I'm ready to help you with your business needs! I'm a graduate of Bachelor of Communication Arts Major in Journalism. Has been in a BPO company for 5 years and gone through extensive leadership and customer service training's. Highly expert in admin and office task. Able to beat deadlines, can do multi tasking and proved to to work with less supervision. Highly expert in online, offline data entry, email marketing and online research. My experience in the corporate world has honed my Virtual Assistant skill. I have wide knowledge in inbound and outbound sales and also passed a team leader/supervisory position. The trainings and experiences I've been through as an agent to a supervisor level enhanced my communication and leadership skill as well as equipped my admin and management capability. I'm not just willing to be part of a company but eager to share and help for the companies growth.
I am Erica Cassita, a highly experienced individual in the field of customer service. I am from the United States and have 3 years of experience providing customer service in a call center. I am able to confidently and accurately assist customers in a way that makes them feel well understood and listened to. I am able to work efficiently and professionally in fast paced and stressful environments. I have experience responding to telephone and written inquires. In order to effectively respond to those inquiries, I can analyze and research multiple forms of data. I am able to type 55 words per minute and am very familiar with Windows operating systems, Microsoft Office programs, and internet research. During my experience as a customer service representative I developed excellent verbal and written communication skills, analytical skills, an eye for detail and the ability to multitask. I also have experience as an online researcher answering SMS text questions.
I can be your internet, telephone assistant full time or part time. Prepare professional papers for your company, enter data and even answer your calls. Handy woman for you.
I am not part of a large company, i work on my own for my clients, offering an extremely professional but personal, one to one, service. Through this i feel i can offer the best support possible to my clients and to their clients, in a reliable and trustworthy manner. I am educated to A level standard, but what i feel is more important, is that i also have over 20 years of experience in this line of work and i can offer to you an efficient service that you can rely on and trust. I do have a high level of experience in all aspects of VPA and PA work but here is a very small example of some of the many services i can offer to you and your company : Typing and transcription, Mail shots, Internet Research, Invoicing, Diary management, customer service, help desk., full telephone support and design. No job is too small so please just ask if you require further information. thank you for taking the time to read my profile and i look forward to hopefully working for you.
I have knowledge using MSWord, Excel, Power Point, HMTL, Photoshop and some other graphics editing software. I'm a hard working individual and always finish the job on time. I am also willing to learn, and I am seeking opportunities to help with your business.
Customer Response Customer Service Toll Free Response Direct Mail Response Answering Services Inquiry Handling Product Technical Information Help Desk Order Processing Reservations and Bookings Level I and II Technical support services Insurance Claim Processing Credit Card Processing Customer Satisfaction Surveys Market Research Surveys Telemarketing Overflow / Out-of-Hours services
Over the past five years, I have provided herculean customer service, by means of many helpdesk soulutions such as Zendesk ticketing and live chat system; Zopim live chat system; WHMSC ticketing system; Spiceworks ticketing system; Online Chat Centers (OCC) live chat system; and Provide Support live chat system. Additionally, I have experience using customer relationship management (CRM) systems, such as Salesforce. Furthermore, my customer service skills have been refined by a pristine speaking and writing style, accompanied by the technical know-how to get the job done efficiently. Sharp attention to details and keen listening skills have developed my proficiency in using ticking systems. My nifty, creative, native English written communication skills has nurt
I have experience as a Virtual Assistance, Data entry, Customer Service for these past 3yrs. On my previous project, my task were mostly administrative works, resolving customer issues, providing general information, data entry, doing inbound and outbound calls.I am a fast learner, competent at handling multitasking and have an eye for details. I can easily be trained and can work with less supervision. Also before I worked as a shipping clerk and a secretary for 6yrs in Guangdong, China in a HK stationery trading factory. I enjoy flexible hours, I am always up for a new challenge. Providing clients with better service.
Experienced administrative assistant with over seven years of supervisory experience, seeks position where knowledge and skills can be applied.To secure a position where my qualities of a fast learner and the ability to take on new challenges can be used.To secure a position where by hard work, dedication and the ability to acquire new skills will advantage any company I work for. Key to Virtual Success: "Understanding and emphasizing on importance of client's project, Mark presence with efficient execution of project as per client's directions, In time completion by meeting deadlines ensuring minimal wastage of resources" Junction of Data Entry, Personal Assistant, Microsoft Office Assignments, Email-Handling and Email-Response, Customer Queries, Web Research, Website Content, Blog & Article Writing, Data Mining, Data Scraping, Project Management.
My ultimate goal is to provide a COST-EFFECTIVE support. For 2 years now, I have been doing various projects (from other online platform) engaging: customer service, Zendesk support, email support, web research and data entry. I used to be a 911 Emergency Call Center Operator (4 years), Customer Service/Technical Support Representative (3 years) and an ESL Instructor (2 years). Thus honed my skills in customer service/technical support, research, data entry, management, communication and attention to details. These varied working experiences molded me to produce QUALITY and TIMELY results.
I am a well experienced professional with an extensive work background in Administrative and Back Office Support. My overseas employment experience in major organizations has helped me achieve career success in Secretarial and Office Administration functions. This experience combined with my determination to give my best to everything I do, makes me a strong asset to any company/individual looking for administrative support in their day-to-day operations. I am able to provide excellent service in several areas including but not limited to Internet & Marketing Research, Word Processing, Letter Writing, Data Entry, Organize Events/Seminars, Travel Planning, Appointment Scheduling, Customer Service (phone, fax, email), Phone Handling etc. I have worked with programs such as Microsoft Word, Microsoft Excel, Microsoft Power Point and Microsoft Outlook. I posses excellent written and oral communication skills in English and always strive to meet and most often exceed expectations.
*Self Motivated: I have an internal force that motivates me to get the job done. *Time Management: I am able to manage my time well without family obligations, chores and other distractions. *Organizational Skills: I have an organizational system in place that will enable me to locate information on projects, clients, and more. *Able To Prioritize Tasks: I am able to work on several assignments at the same time, each with different deadlines. *Able To Multi-Task: I am able to juggle several assignments at one time for different clients who like things done different ways. *Being Able To Work Alone: I am able to work well- unsupervised. *Web Savvy: I am comfortable navigating the web and doing web research. *Experience with Plantronics T10 equipment. *Proficient with HTML, marketing HTML emails and ad banners. *Experience in managing and maintaining content, selecting content and updating content on Blogger and Twitter.
Hardworking, Talented individual who values time and puts her all in what ever she does. I am very productive, enjoys multitasking and does not procrastinate on anything. I love to get the job done right and on time.
Looking to acquire a position which will utilize my training, past work experience, and skills to the benefit of my clients needs. I have a BA degree in psychology. My degree and job experience has allowed me to gain valuable interpersonal skills. I also have over 5 years' experience as a Customer Service Agent. I am professional, trustworthy, dependable, and take pride in my work. I am self-motivated, detail-oriented, productive, efficient, and organized. I am excellent at multi-tasking, and have excellent written and verbal skills. I am responsible, exhibit good judgement and decision making, and have excellent time management skills. I am able to follow directions, and resolve issues. I am willing to be trained, and in turn are quick to learn. I am new to Elance. I am motivated to be awarded assignments and build strong reputations with clients. I strive to exceed your expectations. I only work on one assignment at a time, to ensure quality results.
A dynamic professional with 9 plus years of experience in Operations Management, Training & Development, Relationship Management, Team Management/Transition & Process Migration & Client Servicing & Customer Service in the BPO Industry. Have experience in Voice and Non Voice process and in technical and Non-Technical process. Proven skills in managing teams to work in sync with the corporate set parameters & motivating them for achieving business and individual goals. Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various training sessions for enhancing the performance and quality of service. Holds distinction of implementing various quality standards & initiatives for improving the process operations along with effective service delivery. An effective communicator with excellent relationship building & interpersonal skills; strong analytical, problem solving & organisational abilities
Im Seeking a position in the Service Delivery Department of a growth-oriented company that will utilize my qualifications, abilities and skills. I have an excellent command of spoken American and British English. I have an excellent command of written and spoken American/British English and have been w/ the BPO/Customer service industry for 5 years now. For more than 5 years of being in the BPO/Call Center Industry, I am now a skilled Customer Service Representative, Virtual Assistant, Appointment Setter, Voice Talent and Trainer with extensive multitasking skills and looking to commit in a FULL TIME job. This position should have many opportunities for an assertive, resilient, dedicated male trainer /Csr with leadership abilities, people and presentation skills, an
I am a very responsible and reliable freelance worker, I am a customer service agent who telecommutes and am able to train myself how to do almost anything. If I am not 100% sure how to do something, I will research or ask questions until it is to your expectations. I have my Associate in Legal Assisting and have over 5 years of customer service experience. I have experience with all of the Microsoft Office programs...Excel,PowerPoint, etc., I have experience with Legal transcription and data entry, answering telephones, and filing.
I am an ambitious stay-at-home mom with tons of relevant work experience & skills under my belt...which lays dormant until I put myself to work for you! I am a degreed interior designer, a certified home stager and certified in real estate sales. For you this means I have enough discipline to get the job done! In addition to scholastic skills, I have also proven myself in the work force having held a job since 2000 in: telemarketing, secretarial assistant, customer service and retail sales. Moreover, because I am a creative talent, I am also familiar and passionate about creative work, such as: designing (business cards, marketing material, presentations, greeting cards, etc...), updating social media (Facebook & Google +, etc...), creating & updating online marketing ads (craig's list, etc..) I look forward to hearing about what you have in-store for us to be an empowered, high-preformance team! (...don't forget to look at my resume...)
Twenty years of customer service experience. I am friendly, motivated, professional, a good learner, and I have a great attitude and work ethic. You can rely on me to get the job done!
With over 12 years a in Customer Service and Adminstrative Support,strong attentions to detail, outstanding service to my customer, and an enduring work ethic. I have consistently exceeded management's goals and my customer's expectations. Having superior people skills, a strong customer service ethic, expert experience in data entry, order entry, inbound/outbound calling, technical customer support and problem solving. I hope you will allow me to assist with your next administrative support project. You will be glad you did!
I am Manisha Behera completed my MBA in Finance and HR after finishing my graduation in commerce in Accounting and Finance. 2 Yrs working experience as account executive, article analyst. Skills: Very good communication skills of handling US and UK based clients. Time Management Skill. 5 yrs experience in using of Microsoft office having typing speed of 45 words per minute.
United States native currently residing in Brazil. Communicating effectively is one of the most important aspects of your business. When the stakes are this high, you need the best! I have a degree in English Literature from Kansas State University and have worked for years as an Executive Administrative Assistant, eventually earning promotions to Account Executive. My work history has given me exceptional written and verbal communication skills and superior administrative capabilities. I am well versed on how to handle business situations from the perspective of an administrative assistant as well as a manager. I have won several customer service awards to highlight my commitment to exceptional customer service. Two years ago, we moved to Brazil for my husband's business. Since then, I have been teaching English as a second language which has greatly increased my skill set.
I have over 20 years experience in human resources and administration with Degree in Economics from Missouri USA. Reliable, fast and accurate in data entry and typing letters. I have a very strong customer service skills and telephone etiquette. I have written many HR policies, procedures and processes and also developed Employee Handbook and Managers Manual. I have done a lot of research and a lot of business proposal and power point presentation slides. Excellent skills in Microsoft words and excel. Service delivery is my strength; I will always deliver on time with the best result.
I am self motivated, organized, dependable, precise, and creative. I have always enjoyed working with the public through sales, management, customer service and training. I love a new challenge and problem solving. I have found that self education is a means to achieve many goals in life. When I discovered the internet I dove in head first learning all kinds of skills, crafts and knowledge that caught my attention. Personal information: I am a born again Christian who has raised two girls who have given me seven grandchildren. I am married to a multi-talented man and live on a farm. I play the guitar and sing Christian music with a sister in Christ. I make all our own personal care items and soaps we use at home and even sell a few. I have trained horses, thrown pottery, crafted multitudes of items, taken care of the elderly, and many years ago I even drove a stock car in a race. If you have a new challenge for me, just let me know!
My name is Rachel & I am a stay at home mom looking for a company to have a long term relationship with. I will also help others out on short term notice as needed. I have worked in a variety of customer service areas and have always given my best.. Since I drove a school bus for about 9 years; I'm still learning the tricks of the trade for computers again. However, I'm a quick learner and willing to learn new things. Before choosing to drive I worked in a n office setting.
If you need excellent communication skills to a high quality standard, contact me. Professional. Reliable. In a nutshell I am super skilled in communication; listening, exploring, supporting and resolving with extensive experience in customer service, support, advocacy and signposting to an impeccable standard. With a passion for sourcing information, I have research, evaluation and analysis skills. I am good at working within guidelines or using my initiative to work in a way which suits your needs. In my professional life I am known to be hard working and a perfectionist. I go that extra mile to achieve the highest possible standard.
I have 15 years of office experience, have thorough knowledge of office machines and software, and enjoy taking on new challenges. With a great telephone voice, I am prompt, reliable, honest, and produce superior work within allotted time constraints. I am well acquainted with how to research, and have great oral and written communication skills. Two associates degrees.
If you are looking for someone who is hard working, dedicated, trustworthy, experienced, great sense of humor and positive attitude, you have found the right person. I have common sense and critical thinking skills. I am motivated and ready to work. Down to earth and easy to work with. Let me make your business shine! No it's not too good to be true, please contact me and let me prove it.
To whom It may concern: My name is Debra Hairston and i am lookin for a job with a growing company where i can utilize my skills.I have ten years experience in customer service and I have been trained by the NewYork telephone company. I am qualified to dial and answer 100-150 calls per hour. I have over fives years experience in microsoft word, Excel, Outlook Express, also different soft ware for the computers.I am a easy learner to new programs for jobs. If hired I would be a great asset to the hiring company.
We offer timely and efficient services with a team of dedicated, experienced result oriented professionals. Our expertise spans over a range of services such as Customer Support services for Voice and Non Voice, Data entry and data conversion, Web Design, Web Programming, Portal and Content management support,
I specialize in Consumer Support & Team Management with the following summary of skills: -Virtual Customer Support -15 Yrs Customer Service Experience - 4 Yrs Training & Quality Auditing -Organize and create training material -Work with other departments for new campaigns, customers and/or protocols. -Knowledgeable in Salesforce Administration, Desk, Zendesk, Createspace, TrepStar, Mail Chimp, Shopping Carts, Authorize.net, Wordpress Administration -Crossed trained in various departments/industries -Create policy and procedure documents -Quality auditing/monitoring of inbound/outbound calls, emails, CRM information, refund processing Information -Create Scripting for Inbound/Outbound/Emails -Handle and Evaluate CSAT surveys -Track and Monitor KPI's -Create Data Reports in Salesforce and Microsoft Excel -Appointment Setting -Mystery Shopping -Troubleshooting
Expert in online/offline data entry, data processing, report preparation, handling email, fax, spreadsheet & Google docs management . A skilled person in handling MS Office package and PDF, have long experience in data entry, data processing as well as supervision of different data entry (Typing, Excel entries, data entry using different web based and customized software, document scanning etc.) Extensive knowledge of the methods and strategies of corporate communication, marketing and public relations also experienced in man power planning, recruitment, developing performance management system, developing employee welfare programs, identifying training needs and conducting training, employee grievance handling, developing and implementing disciplinary policies, conducting exit interview, final settlement of employees.
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I and II Technical support services, Customer Satisfaction Surveys, Market Research Surveys, Telemarketing, Toll Free Response, Call Verification.
I am an Administrative Assistant with years of expertise in various skills such as customer service, data entry, email handling, sales, debt collections, technical support, lead generation and appointment setting. I have excellent English communication skills, both written and verbal, with a neutral accent. I am looking for a long term, professional relationship with Elance Employers wherein I can provide the needed service in achieving their companies' goals.
TransForm Solution Pvt. Ltd. (TransForm) is the LARGEST and the #1 PROVIDER for Admin support (back office) services, Virtual assistance, Customer support services, eCommerce solutions and Medical Billing services on Elance. We provide value to our customers by benefits such as flexible solutions, experienced professionals, safe outsourcing services, proven processes, and top quality results for your business. Absolute majority of our first-time deals have resulted into repeated orders, that is why our customers recommend TransForm to the people they know. And we are proud of this fact! KEY DIFFERENTIATORS: * 7 years on Elance! * Client Satisfaction and Longevity: Our top clients have been with TransForm for more than 5 years. * Our client reviews and project history on Elance bear witness of our quality and commitment to our clients. * Our friendly managers and project leaders ensure that there is no feeling of discomfort of any kind for the clients
Time is money and I can save you both. My extensive work history includes nearly 15 years of customer service experience in retail, call center and manufacturing environments. My proficiency in both MS Word and Excel is superb, coupled with a typing speed of nearly 70 wpm at near perfect accuracy, I am a data entry dynamo. My Elance tested skills back up these claims. Internet savvy, and a self professed nerd I love to devour new information. I am a tenacious researcher. I have exceptional organizational skills and an eye for detail that is tough to rival.
Some of the key skills from my 15 plus years experience in office administration and accounting include: overseeing and coordinating office procedures and implementing new procedures; maintaining and preparing reports; managing accounts receivable and payable; preparing payroll; maintaining inventory control and budgeting. I have a proven talent for identifying clients needs and presenting effective solutions. I have demonstrated the ability to learn quickly and take control of management level situations.
I am a self-motivated, detail-oriented, organized and good with multitasking. Quality is my priority and I do not believe in making any compromise when it comes to work. Being time and goal oriented, meeting a deadline will not be a problem as long as I get clear instructions from you. Given a clear instruction of what is expected from me I give in my best of effort to a job offered to me and is open to correction whenever required because client satisfaction is my topmost priority. I believe in letting my work speak for my skills and professionalism. My main objective is to contribute outstanding and quality results while helping me to develop and refine my personal abilities and to help the company achieve its maximum potentials through my skills, hard work and expertise. Thank you for going through my profile and be assured that you will not be disappointed with my work ethics.
I offer high quality Virtual Assistant and Data Entry services to individuals and business at a great price with quick turn-around time. I utilize current technology to provide continuous communication with clients (Skype, Yahoo Instant Messenger, Google Talk, Email and Phone). My availability is very flexible during the week.
Currently I am a housewife with internet online all day long. Previously working at famous world wide bank as assistant manager. I resigned from my job to concentrate for my new small family.
Trying to do everything yourself and feeling overwhelmed? Do you wish you had more time to market your business? Do you spend your time on things not in your area of expertise? Not bringing in enough revenue to support your business? You can spend your time marketing your business and increasing your revenue. I am a virtual assistant and online business manager. I help my clients save time and make more money by managing the day to day activities for their business so they can focus on marketing, servicing their clients, and growing their business. Contact me to share your specific business struggles, ask key questions, and talk about solutions.
We are a team of experienced Native English speaking Real Estate Support Agents, Property Management Virtual Assistants and "Super Star' Customer Service Specialists from the Caribbean. Our team provides a wide range of support functions in four (4) main industries, Real Estate, Property Management , Small to Medium Business and Call Center Operations these services includes, but are not limited to full service property management support, Inbound and Outbound Call Support, Answering Services, All forms of Customer Services/ Support and Data Entry/ Research. We do everything that is real estate and property management related... we do it all!!! visit our website at www.virtual-assistantsteam.com Follow us on Twitter: @CSECTeam / Facebook: www.facebook/CSECTeam We pride ourselves on exceptional service,as service MUST be a memorable EXPERIENCE..... We look forward to serving you!!!!
I have demonstrated the ability to effectively handle situations or inquiries while working within policy, procedures and standard processes. You will find I am detail oriented and able to analyze, prioritize and resolve client requests or issues quickly and effectively. I possess excellent communication skills both oral and written. I have remarkable interpersonal, organizational and time management skills. I am well versed in all the Microsoft Office suite applications. Furthermore, I learn new applications quickly and efficiently. I am able to support team goals along with finishing my assigned tasks which makes me a perfect fit for a multitasking environment such as yours. This summary, as well as my resume, cannot adequately communicate my qualifications in-depth; I look forward to meeting with you to discuss why I would be an asset to your institution. I am available to schedule an interview at your earliest convenience by phone or email.
When you even think of Data Entry, Research, Admin/VA/Customer Support OR any kind of services that need to be outsourced, I am the perfect destination for your needs. I provide full time VA services with online chat, email supports including all kind of online and off line Data Entry, Back Office Support, Customer Care Support, Web Research, Administrative Support, Data Analysis, Mass Mailing List Development, Lead Generation, Document Formatting etc... at a competitive rate. I ensure the most competitive quote as compared to other Service Providers,On-Time Project / Work Completion with the desired quality, and maintain excellent communication with buyers and keep them update with the ongoing projects.
I am a very fast paced and organized individual with a great work ethic and years of progressive experience in direct and online sales, inbound/outbound telephone and telemarketing sales, customer service, data entry, telecommuting and business administration. I am proficient with MS Office, QuickBooks, Yahoo Business and other various programs. I'm very comfortable communicating with customers/clients whether it's closing sales, resolving customer's issues, or selling products/services. I am a great communicator, sales and customer service professional and I thrive in a fast paced sales or customer service focused environment. I appreciate your consideration, and look forward to working with you.
Myself is introducing as Mr.S.Venkata Giri from India in the State of Orissa. I am a Graduate passed and having expertise in the field of Stenography and Typewriting including Computers. I have vast knowledge of communicating information by phone, email and through chatting etc.
I am a professional. Experience in assisting Business customers with online connection issues, email issues and customer service. I have provided research with secretarial duties along with accounts bookkeeping. Have experience in Technical Support Representative, Customer Service, Computer & Software Knowledge, Communications, Loan Officer, Billing, Teaching, Sales, Realtor, Customer Relations, Data Entry, Bookkeeping and Secretarial Duties
I like a challenge and can get things done quickly. Deadlines are not a problem.
A quick and efficient Data Entry Typist, experience in both administrative and customer service having work for over seven years in the banking/financial industry. I am also familiar with working within strict deadlines and with high accuracy. I have working knowledge of Microsoft Office software such as Microsoft Word, Microsoft Excel.
Virtual assistant with administrative, research and clerical skills.
I'VE WORKED SEVERAL YEARS PROVIDING ADMINISTRATIVE SUPPORT. I'VE SUPPORTED EXECUTIVES AS WELL AS DEPARTMENTS. I HAVE A GREAT PROFESSIONAL PHONE VOICE. MY SKILLS ALSO INCLUDE CUSTOMER SERVICE, SALES, RESEARCH, PROPOSALS AND A STRONG PROFICIENCY WITH MS OFFICE. MY PROFESSIONAL SKILLS HAVE ALLOWED ME TO WORK WITH MINIMAL SUPERVISION.
-Fast -Honest -Ability to multi-task -Accurate -65wpm or above -High Speed Internet
I had worked with a high school in admin office and currently working with National University of Sciences & Technology (ranked 415 in QS ranking) as Assistant Admin Officer.
I am experienced in customer care,handling clients in a friendly professional manner.Good communication skills and experienced in office administration.Time conscious,flexible and honest.Well versed in MS office,word,excel.Able to speak and write in well English language.Willing and always ready to learn in whatever task am involved in.
I am a seasoned, professional administrative assistant with 7 years of experience with various assistant tasks including scheduling, written correspondence, accounts payable/receivable, data entry and payroll. I am enthusiastic and outgoing and committed to making my employer's life easier. I want to make my boss look good! In addition to basic administrative tasks, I am an experienced Human Resources assistant. I can help you keep your employees happy and handle the tedious HR functions. I am experienced with conducting phone interviews, or web interviews using Skype, scheduling in person interviews and drug screenings, recruitment and selection, handling employee records with sensitivity, employment verifications, payroll processing, conflict resolution and employee activities. I genuinely love getting to know people! I am proficient with Microsoft Excel, Word, PowerPoint and One Note. Experience with accounting software such as Sage, and ADP Payroll Processing software.
Total experience of 12 years of which 7 years in Banking, Collections and Insurance Managed teams of up to 25 customer service associates Proficient in using Business Information Systems to manage workflow and enhance productivity.
Get The Help You Need, When You Need It As a small business owner you probably need all the help you can get - especially with everyday administrative tasks. But you may not have the resources to hire a full or even a part-time assistant. I specialize in helping small businesses with all of their administrative needs, from secretarial and bookkeeping duties to data entry, research and beyond. You can hire me on a regular weekly or monthly basis, or just for help with special projects whenever they come up. Youll only pay for the work you need, when you need it. I am a trained professional that will perform the administrative duties leaving you free to focus on your customers, sales and growth. I offer a wide range of office support services. I am a qualified, dependable and intelligent professional. I accommodate your work schedule, providing help when you need it. I save you money by working quickly at competitive rates.
I am a hard working freelancer looking for work to help your business however I can. Contact me to see if your project and I are a good match. Salary/pay are negotiable based on the project.To secure a challenging position within progressive organization/Project where utilization of my experience, technical skills and creativity are the notion of quality. Able to work on own initiative and as part of team with proven leadership skills managing, developing and motivating teams to achieve their objectives. Also dedicated in assuring and maintaining high quality standard.
US Based Virtual Call Center Outsourcing - Our virtual team of professionals can provide inbound/outbound call center solutions as well as administration services. 1st Class Assist was founded for one reason and one reason only; to provide a unique customer service experience for businesses. Unlike traditional call centers our company can have a more personable relationship with our clients, in turn providing better customer service. Our virtual team of professionals can provide inbound/outbound call center solutions as well as administration services. We have found, that by using virtual assistance not only cuts down on overhead that traditional call centers face but allowed us to find very talented individuals that we may not of had the chance to hire if we were a brick and mortar facility. Our ability to run a center virtually, has made call center and administration services more affordable.
20 years experience working in high profile positions for well- known companies in the financial, health care and veteran benefits arenas. Extensive TRUE project management experience for work under strict long and short term deadlines. Strong enough to independently problem solve for on time project delivery, perceptive enough to see scope and vision as the client intended. I expertly utilize software packages both off the shelf and home grown to: process and store data, analyze data trends, write well-crafted correspondence, track job progress for follow up to stake holders, and develop POSITIVE and PRODUCTIVE professional relationships. Quality and quantity go hand in hand and are effectively balanced to provide clients with jobs that meet all requirements. Looking for hands on experience that require a dedicated freelancer to provide project management, quick start up, expert communication skills, and savvy business know how.
I am highly dependable and a go-getter. I will have my associates degree in business administration in May 2014. I have 5+ years experience being an assistant with customer service responsibilities. In addition, I have two years experience with coding and keying invoices. I am proficient in MS word, excel and PowerPoint. I am sharp as a tack. I LOVE learning new things. I have had a steady job since I was 16, and I have maintained my current job for the past five years. I am interested in a long-term virtual assistant position. I have incredible assets that I can bring to the table. I am extremely detail oriented. I am goal driven and I love the satisfaction of knowing that I can do a job well done. I ALWAYS strive for excellence in every aspect of my life. Andrea Brittain Skype: Abritt116 Email: A--
Over the last 15 years, I have utilized my skills to help companies manage and grow their businesses on a daily basis. I have a strong background in the international outsourcing and IT services industries. I have extensive experience in running virtual projects and working on complex projects for huge multinational companies. I have developed competencies in the fields of project management, administration, strategic planning, HRM, customer service, training and development, research, technical documentation, process review and enhancement, marketing and other forms of business support. I obtained my PHR certification that shows commitment to a higher standard in HR management and knowledge of the most current principles and core practices of HRM. I am seeking opportunities to help start-up companies build their businesses and provide assistance to business executives in managing their projects and human capital.
-I have a strong experienced in working Admin Support and Handling calls. -Administrative work, dealing with Excel, Ms word, PowerPoint, PDF Coversion, Medical Translation - Strong research skills - Data Entry -Strong written and verbal communication skills -Excellent Organization skill -The ability to work under pressure -Proactive and a fast thinker -Strong Sense of Humor
VI Services offers Virtual Assistance, Recruitment, Accounting, Remote IT Support, Medical Billing, Data Processing and Customer Support Services. Currently rank "45" out of 10,414 companies listed under Elance Admin Support category. Backed by an efficient pool of experts, we render Back Office, Customer Support, Live Answering and Secretarial Services in a very efficient manner. Our Call Center division offers Inbound and Outbound services including Collection, Order Taking, Complaint Handling, Lead Generation, Upselling and Support. Our IT support offers remote systems administration and monitoring services for Linux, Windows and Free BSD platforms. We also have an impeccable record of delivering remote bookkeeping and accounting services to growing businesses in all industries. VI Services has hands on expertise with IT and Non IT recruitment. We have experience in hiring candidates from ground level to Managerial level for both Contract and Full Time position
I have expertise in the following two work categories: Webdesigning: I believe that my creative and artistic skills combined with my knowledge of web designing techniques and fundamentals will fulfill the duties and responsibilities of a webdesigner. My qualifications in webdesigning include the successful completion of the Certified Internet Webmaster online course and applying the acquired skills in creating an online portfolio. The skills that I have acquired through the course include HTML, CSS, XML, XHTML, Dreamweaver, Flash, Fireworks, and the fundamentals and principles of designing an effective website. Admin support: I believe that my 5+ years of experience working in the administrative field with the public and private sectors and completion of the Office Systems Technology program in college will fullfill the duties of a job relating to data entry, data verification and updating databases just to name a few areas
I am looking for management position with a company that will utilize previous experience and skills to meet business objectives and support commitments to customer service, employee development, and continuous improvement.