Freelancers

Freelancers by Skills

1-100 of 393 Professionals
Freelancers
IT Project Manager, MBA, PMP, ITIL

Project Manager with 11 years of experience in information technology management. Passionate about business-technology integration, IT strategy and change management, with extensive experience in project management of software development and IT infrastructure for different industries including healthcare, education, telecommunication and NGOs’. Projects managed include process automation, electronic archiving, systems migration, document management systems and multimedia. Keen understanding of business priorities with proven high project success and client satisfaction rates.

Saudi Arabia, null, Riyadh | Finance & Management | Rating 0.0 (0 reviews)
Consultancy -business, ITIL,Org Change Mgmt,Acctg

Change Management and ITIL Service Management Consultant / Management Accountant {Oil, Financial, Chemical, Food, Services and Manufacturing industries}

Saudi Arabia, Eastern province, Dhahran | Finance & Management | Rating 0.0 (0 reviews)
ITIL Expert Consultant Implementation & Training

15 Years in IT industry as process & quality manager. Many ITSM implementations & trainings through APMG.

India, Telangana, Hyderabad | Finance & Management | Rating 4.6 (1 reviews)
IT Project Manager - IT Director

IT Program- and project management certified IT director combining 24 years of IT experience with extensive knowledge base to fulfil alignment of IT initiatives with business objectives. Exemplary record for successfully managing a portfolio of large-scale ICT programs and projects of more than 20 million euros. Advanced expertise in operational aspects of IT services (ITIL framework). Database and large volume data management expert. Internationally awarded projects and professional web-services.

Greece, Attica, Piraeus | Finance & Management | Rating 0.0 (0 reviews)
ITIL v3 management professional

A career driven ITIL management professional with solid commercial experience in large-scale high volume business environments. -Experienced in managing both low and high-severity incidents across the entire incident life-cycle in accordance with availability, resolution and restoration SLAs. -Always work towards continuous improvement of process and procedures. -Produce proactive reports, trending analysis, service level reporting, process consultation and application of ITIL best practice. -Directly involved in Incident Management process consultation for the ANZ Singtel Account. -Co-ordinate between support provider groups for incidents requiring multi-vendor engagement. Vendors include IBM Cerulean, Optus, Telstra, NICE, North Shore Communications, NEC, NCS and Alphawest. Specialties ITIL -Incident Management -¦Problem Management -Vendor coordination -trending analysis -proactive reporting -managing low to high severity incidents end to end

Australia, Victoria, Hawthorn | Finance & Management | Rating 0.0 (0 reviews)
PMP, PgMP, PMI-RMP, PMI-SP, ITIL, Six Sigma Black

Astute, forward-thinking professional equipped with an M.B.A. and a solid background in IT Consulting, Transition/Transformation and Program and Project Management. Excels in transitioning technical solutions into business solutions. Crafts the necessary initiatives to boost production and profitability. Holds an impressive background as Global Transition and Transformation Director with elite IT consulting firms. Thrives within fast-paced, pressure-ridden environments. Forges trustworthy relationships with clients. Holds an excellent track record of customer satisfaction.

United States, TX, Frisco | Finance & Management | Rating 0.0 (0 reviews)
ASQ CMQ/OE, CISA, CRISC, CGEIT, ITIL Expert, PMP

Experienced Professional with expertise in management lifecycle for Processes, Project and Services in international environments: o Successful integration of processes and IT systems to streamline Back Office, Commercial, Operations and Supply Chain areas. o Multi-sector Experience: Hotel, Telecommunications, Insurance and Construction. o Developing Services for private and public sectors. o Managing cross-functional and Multi-cultural teams. o Experience gained in EMEA and LATAM. Solid expert in different frameworks, standards and best practices for Business and IT areas.

Spain, null, Madrid | Finance & Management | Rating 0.0 (0 reviews)
Sr. IT Specialist

A Senior IT Specialist with over 26 years of IT experience and have worked in a variety of functions that covered roles from areas such as Technical, Project Management and ITIL®/ITSM. Experienced in delivering large and complex multimillion dollar projects in the areas of ITSM and Project Management in various capacities. Current certifications include, ITIL® Foundation v3, Project Planning, Analysis and Control, GoC’s Enhanced Management Framework (EMF) GENERAL Security Clearance: Enhanced Reliability Clearance, expiring 20 October 2021, Secret Clearance (In Progress) Language: English AREAS OF STRENGTH • Process Design and Development • Process Implementation • Process and Procedure writing • Process Workflow design • Development of Training Materials • Process and Maturity Assessment • Team Management • Project Management • In-depth Technical Knowledge • Stakeholder and Client engagement

Canada, On, Kemptville | Finance & Management | Rating 0.0 (0 reviews)
ITIL Consultant and Trainer

18 years experience in ASEAN and ITSM solutions

Thailand, Bangkok, Bangkok | Finance & Management | Rating 0.0 (0 reviews)
ITIL Certified Professional. Expert PM

ITIL Certified Professional having 13+ years of Project Management experience in IT Infrastructure Domain. I have worked for 10+ years at a leading IT services company and worked with both UK and US clients on site. I am looking for freelancing work on Program/Project/Service Delivery Management, Business Analysis and Strategic Planning. My Services Delivery skill set will assist to manage scope, costs, and lead discussions of customer engagements; provide regular communications; coordinate project personnel; I believe that these are major responsibilities of playing freelancing role from anywhere in the world.

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
PMP, ITIL, Excel, Visio, Word, Project mgt, PMO

Neeraj Pant is a PMP and ITIL certified professional with a comparable experience of working to the highest standards. Neeraj has a long track record of ensuring projects are delivered to the highest quality, within budget by effectively organizing, managing and utilizing all resources. He is able to lead teams in a project environment where the highest standards are routinely demanded. Always wanting to be actively involved in all aspects of the project life-cycle he can deliver high-value projects in matrix organizations and across different geographies. He takes direction well and works hard to manage stakeholder expectations. Specialties: Program Management, Project Management, Migration/Transition Management, PMO, Quality Assurance and Performance Improvement, Customer Management & Delivery, Competency Building.

India, Delhi, Delhi | Finance & Management | Rating 0.0 (0 reviews)
IT Project Manger, PMP, ITIL, VCP, CCA, VCA,

• Project Management Professional (PMBOK 5) and ITIL Certified with over 30 years of IT experience ranging from evaluating undeveloped cold sites thru implementing Data Center changes and migrations. • Additionally I have 9 years of Military leadership and 10 years of direct Project Management experience to be able to communicate technical requirements across diverse enterprise teams and vendors. • Experienced in resolving problems stemming from customer expectations, Hardware issues, Operating System errata, and Policy/Quality implementations. • Successfully consulted in diverse environments such as Healthcare, Military, Energy Production, and Tribal Governments. • Directly supervised teams as large as 15 members, with responsibilities for companies with over 15,000 – 100,000+ employees.

United States, OK, OKC | Finance & Management | Rating 0.0 (0 reviews)
Graphic & Web Designer, Network Analyst & ITIL

Am currently studying to get my BSc in computer science, and I have been into web design and mobile applications for 2 year now, earning Diplomas in Web design and development, graphics design, computer networks and hardwares, mobile applications and certificate in ITIL. I believe that the best way to keep my clients happy is to bring their ideas to reality and satisfy them. Am here to satify my clients with the best of my work and ideas.

Sri Lanka, null, Colombo | Finance & Management | Rating 0.0 (0 reviews)
Management and Technology consultant

A Management and Technology Consultant, Auditor, Trainer and Practitioner having 15 years’ experience related to Program, Portfolio and Project (P3O), Service Management, Information Security, Quality Management, Testing, Auditing, Certification, Compliance, IT Governance, and Risk management. Managed and Implemented over 25 Projects as Project manager related to IT Strategy, frameworks and best practices, Processes and Management Systems, IT Governance, Risk, Compliance and ISO standards Worked with Capital Markets/ Stock Exchange, Government, Telecom,

Saudi Arabia, Riyadh Province, Riyadh | Finance & Management | Rating 0.0 (0 reviews)
Experienced Leader and Management Consultant

I have over 20 years of real-world experience establishing management and support teams, including responsibility and responsibility matrices, and coaching and mentoring, that can be used to cultivate your employees into your next-generation leaders. Beyond personnel development, I am an accomplished technical principal with the ability to solve a wide array of strategic business problems aimed at increasing staff effectiveness and profitability. I am able to help define or refine corporate governance, internal controls, polices/procedures, perform risk management analyses, and strategic planning in a wide range of industries. BTW, I am a tinkerer by nature, meaning that I find personal satisfaction in taking on personal projects such as hosting my personal web- & email sites, delving into graphics design (applied to company logo design and vector art for robotic duplication), hacking car computers (ECUs), & others. All these make me an exceptional choice for you project!

United States, CA, Placentia | Finance & Management | Rating 0.0 (0 reviews)
Program Management and Research services

We offer training and consulting services, designed to help individuals and organizations achieve desired objectives.

Canada, Ontario, Ottawa | Finance & Management | Rating 0.0 (0 reviews)
Enterprise Architect and ITIL Service Delivery

IT professional with versatile experience through utilizing unique blend of industry and research oriented knowledge and skills. Participated in the development and implementation of the IT Strategy, IT Governance and Enterprise Architecture (EA) for public sector organization. Managed the design and implementation of EA Tool (Essential Architecture Manager 4) encompassing core EA capabilities – Strategic Roadmap; Strategic Balanced Scorecard; Gap Analysis; Architecture Principles Compliance; Standards Compliance; and EA Maturity. Developed and maintained various EA building blocks. Managing independent QA project for ERP implementation. Performed risk management and controlled project plan and deliverables for ERP project in the public sector. Design and implemented ITIL processes and corresponding performance dashboards.

Saudi Arabia, null, Riyadh | Finance & Management | Rating 0.0 (0 reviews)
IT Service Delivery Management with ITIL Framework

IT Service Delivery Management with ITIL Framework

India, Maharashtra, Pune | Finance & Management | Rating 0.0 (0 reviews)
Project, Program and Start Up Consulting

Two decades of professional consulting experience in Process Improvement, Program and Project Management, Project Metrics, Process Engineering and Technology Analysis. Always exploring related opportunities. Specialties: Industries: Aerospace and Defense, Automotive, Banking, Health Care, Insurance, Manufacturing, Medical / Surgical, Nonprofit, Political Data Mining, Telecom, Utilities, . Concentration: Start Up Consulting, Long Data Mining and Analytics, Program and Project Management, Business Process Optimization,Change Management, M&A

United States, MI, Southgate | Finance & Management | Rating 0.0 (0 reviews)
ITIL, project management

Approx 9.8 years of IT experience in big giants.

India, Maharashtra, Pune | Finance & Management | Rating 0.0 (0 reviews)
Quality, Six Sigma, ISO, ITIL & GRC Expert

A Quality Guru with expert knowledge and experience in Quality Management, Continual Improvements, Customer Satisfaction, Governance, Risk & Compliance Domains supporting large MNC Customers

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
IT Service Management - ITIL v3 Expert

Abbey is recognized as a world-class strategic process solution consultant who partners with her clients to become more efficient and effective in running their IT organizations. This brings significant benefit to her clients by positioning them to reduce and reallocate business operation costs to achieve a strategic, proactive business focus in their goal to better align IT as a business enabler. Her global consulting and training engagements have been delivered across many diverse countries and industry verticals, including public sector, telecom, IT service provider, financial and manufacturing. As a certified ITIL® Expert, Abbey’s area of expertise is in ITSM program and process design and delivery. Her focus is on the mentoring of key IT executive and process roles through the management of change aspects of their ITSM journey. Abbey is also in demand as an experienced facilitator, lecturer and trainer.

Canada, Ontario, Burlington | Finance & Management | Rating 0.0 (0 reviews)
Simplifying ITIL

Led & established Incident, Queue management & MIM processes in the past. Managed SLA’s for service availability & created service improvement plans for the process.

India, Uttar Pradesh, Noida | Finance & Management | Rating 0.0 (0 reviews)
AGILE Expert and SCRUM Master, BA, ITIL, IELTS

I offer consultancy services in the field of Business Analysis, BRD Preparation, Process Transformation by using AGILE and SCRUM Techniques. I am a certified SCRUM MASTER and AGILE EXPERT.

India, Uttar Pradesh, NOIDA | Finance & Management | Rating 0.0 (0 reviews)
Program/Project Manager, PMI and ITIL Certified

PMI certified IT Project Manager, can provide Project Management and ITIL reviews/ QA for IT projects. I can also work during free time as C/C++ programmer (since 1986), developing embedded systems and UNIX based software. OO technique. I used to work as assembly programmer for PIC, 8051 and Z80 processors during 80's, can now provide sw maintainance on this kind of software/application. Mother tongue: Portuguese; Fluent English; Basic Spanish.

Brazil, Sao Paulo, Sao Paulo | Finance & Management | Rating 0.0 (0 reviews)
Tableau, PMP, ITIL, Data warehousing Professional

• Over 12 years Experience in Project and Portfolio Management, Managing Project Scope, Business Process Modeling (BPM), Business Analysis, Data Analysis, System Architecture Analysis, Software Design, Quality Assurance • Extensive experience implementing Information Technology software development efforts in complex, dynamic environments. • Successfully implemented clinical data projects impacting internal and external customers and their clinical systems. • PMP certified. • Expertise in various domains like Healthcare, Banking, Portfolio management and Brokerage & Investment. • BPI (Six Sigma) Green Belt. Experience in analysis techniques like Cause and Effect, Pareto Analysis (80-20), Process Analysis etc., • • Experience in Data warehousing tools like Informatica and Reporting tools such as Tableau, Business Objects and Cognos. • Extensive experience working with Data Visualization BI tools specifically Tableau Server, Tableau Desktop.

United States, TX, Frisco | Finance & Management | Rating 0.0 (0 reviews)
PMP, ITIL Certified Professional

Energized and highly focused project manager with a proven ability to motivate project teams in the implementation and delivery of products and services that make companies more agile and adept in transformative environments. Skilled at identifying and leveraging resources, proactively addressing potential roadblocks, and streamlining processes and procedures. Focused on building quality relationships with internal and external stakeholders and increasing communication across functions. Highly effective in virtual environments.

United States, NC, Cary | Finance & Management | Rating 0.0 (0 reviews)
Expert on processes - ISO 9001/ ISO 20K/ ISO 27K

25 years experience in implementing Quality Management System (ISO 9001) , Information Security Management System (ISO 27001), IT Service Management (ISO 20000)/ ITIL , CMMI, Test Processes (TMMI) and Balanced Scorecard (BSC)- Strategic Management. TQM - Vision, Mission and Values. I provide assessment, consultancy and trainings

India, Maharashtra, Pune | Finance & Management | Rating 0.0 (0 reviews)
Certified PMP, ScrumMaster, ITIL, and SAFe ScrumXP

I am a well-rounded and forward thinking Project Manager with over 15 years of multi-disciplinary experience in IT, Systems Security, Aerospace, and Healthcare. I have expertise in the areas of Scrum-based Agile leadership, Project Management, Systems Analysis, and Configuration Management. Core competencies include Scrum, Agile, Project Planning, Budgets, Scheduling, Earned Value Management, Proposal Bidding, Staffing, Contract Negotiation, Invoicing, Scope, Risk Management, Customer Communication, etc. I am experienced in all phases of the System Development Life Cycle (SDLC) from Requirements and Design to Delivery in any methodology -- be it Waterfall or Agile.

United States, NV, Las Vegas | Finance & Management | Rating 0.0 (0 reviews)
Offshoring Expert

IT Leader with 15+ years of global experience including 10+ years in the US leading Technology Transformation, Captive Offshore Operations and Enterprise Solutions focused on customer needs and maximizing business profitability. Diverse industry experience with leading global organizations in Financial, BPO, Industrial, Hospitality, Telecom, Retail, Call Center and Software services industries

India, null, New Delhi | Finance & Management | Rating 0.0 (0 reviews)
People, Process And Technology Consulting

Over 20 Years experience in IT Service Management . 12 Years Experience as Senior Operations Consultant for Microsoft Corp. Hi customer satisfaction as results of cost savings via ITIL process implementations.

United States, FL, Reunion | Finance & Management | Rating 0.0 (0 reviews)
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INFORMATION TECHNOLOGY EXECUTIVE Track record of success in implementing enterprise-wide IT programs, leveraging technology as competitive business advantage, and leading IT organizations to deliver outstanding services and solutions. Results-driven change agent, certified ITIL V3 Expert and Lean Six Sigma Black Belt in DMAIC and DFSS with solid history of formulating direction, identifying business issues, and judiciously utilizing information technology and process design to strengthen business results. Known for customer focus, commitment to quality, and sense of ownership in corporate success. Empowering and approachable leader skilled in leading multidisciplinary, cross-functional, and geographically dispersed teams worldwide as well as start ups. Specialties/Skills: IT Strategy Development, Process Design & Implementation, Enterprise Architecture, Corporate Application System Management, Knowledge Management, Service Management Systems, Offshoring & Outsourcing, P&L Managem

United States, NY, New York | Finance & Management | Rating 0.0 (0 reviews)
it analyst (security , compliance)

i'm ISO 27001 L.A, CEH , and ITIL V3 foundations personel with inclination toward IT audits and my work domain includes: asset management part of HCL internal Audit team ISO and SOX/ SSAE audits project management client requirement ( BCPM), PMO , technical documentation part of PGMM (training) usage of tools: nesus, wireshark, qualys, nmap acunetix etc in audit process.

India, haryana, gurgaon | Finance & Management | Rating 0.0 (0 reviews)
Experienced IT, Cloud and Business Consultant

Experienced IT, Cloud and business consultant, delivering a range of services across different industry sectors. Key skills and specialities include: Initial qualification of potential contracts; Proposal writing and customer presentations; Solution and Technical Architecture, producing high level technical designs to meet customer requirements; Evaluation and cost modelling of core solutions to meet market changes and demands; Developing and creation of Service Catalogues and Portfolios; Programme Manager, using structured project management techniques to ensure that all projects are delivered on time and to budget without risk to the customer or Business; Operational development role, detailing service requirements through the production of Process and Procedure Manuals and finishing with the end service handed over to the "business as usual" service delivery; ITIL V3 Consultancy; Technical Account Management, maintaining customer relationships. Operations Management.

United Kingdom, London, Paddington Central | Finance & Management | Rating 0.0 (0 reviews)
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Proven and respected leader adept in all of the leadership areas of IT. Successful leading large and small teams, both in IT and with business. Able to take complex problems, find solutions, and distill to varied audiences, from the C-level down to all levels of the organization. Strong, up-beat personality looking to make a difference. Certified and proficient in the ITIL Service Management processes while possessing a strong grasp of related processes (SRM, SDLC, PMI, etc). Specialties: Excellent understanding of IT from a business perspective (i.e., ROI, Strategy, etc.), Business Acumen, Team Leadership, Service Management, IT Strategy, Outsourcing, Software Licensing, Service Models, Program Management, ITSM Organizational Change Management, ITIL, Contract negotiation, Project/Program Management, Public Speaking.

United States, null, null | Finance & Management | Rating 0.0 (0 reviews)
Senior IT consultant, MBA, PMP, ITIL, PMI-ACP

.Richard holds an Executive MBA from UQAM / Paris Dauphine France (2002). He holds a degree in Computer Science from the University of Montreal (1992). He is PMP, Scrum Master, Agile and ITIL certified. He is currently working as a Consultant. In the last 20 years, he acted as a technology architect and project manager in more than 50 projects and was the first in Canada to be certified as a Microsoft network specialist MCSE and a Microsoft application architect (MCSD). M.Richard is passionate about technology.

Canada, Quebec, Outremont | Finance & Management | Rating 0.0 (0 reviews)
Expert in Project management and IT process

Fabien Lemarchand is a confirmed project manager in the Information Technology and cloud computing. His technical expertise and advanced skills in project management (PMI, Scrum, CMMi, ITIL, lean) allowed him to manage with great success for large-scale projects in several domains (industry, government, Health, Public). His leadership, autonomy, communication, teamwork, rigorous and organization enable him to deal with crisis situations, decision-making, solving of technical, human and organizational problems. He optimizes the performance of his team and projects. He implemented and managed a project office (team, process, methodology, governance, optimization) in the perspective to align projects with enterprise’s strategy. I offer my services in: - Project management - Project Portfolio - Process - IT services management - Improvement In order to get success in your projects and increase the performance of your projects

Canada, Quebec, Montreal | Finance & Management | Rating 0.0 (0 reviews)
Complete IT Professional

Team, Its a great pleasure to apply for this position despite of known fact that, I may not be the most experienced candidate among bunch of candidates that, you might have interviewed so far. However, with my academic track record, my acquired expertise so far and with my multicultural exposure I've been working with Leadership teams that has nourished me with Leadership Skills, Engagement with People working in Sr. Mgmt. Team has given me a confidence level that, given an opportunity, I can drive processes, teams, clients in this industry in the best of organization's interest. I've got the most important Business Skill yet, Applying Reverse psychology in You Attitude Format, this helps me transforming customer satisfaction to customer delight. That's all from my end. Warm Regards, Rohan RSP

India, Maharashtra, Thane | Finance & Management | Rating 0.0 (0 reviews)
Expert Infrastructure Project Manager

I have 19 years experience in the IT industry from desktop, server engineer to current Infrastructure Project Manager, I have obtained the following certifications: Project Management Professional (PMP), Scrum Master Certified, Scrum Developer Certified, Microsoft Certified Systems Engineer + Internet & ITIL Foundation Certified

United States, NJ, Franklin Park | Finance & Management | Rating 0.0 (0 reviews)
Coder/ITIL/SixSigma BB/IT-Business Analyst Expert

Experienced coder / Six Sigma Black Belt with Business Analyst Expert, ITIL Operational Support and Analysis, ISO 20:000 and Project Management certification and his team of professionals from all trades are looking for short term engagements and opportunities.

United States, SC, Myrtle Beach | Finance & Management | Rating 0.0 (0 reviews)
Expert in ITSM and Processes Improvement

I am known for my professionalism in my diverse roles as process owner/manager for different ITSM processes across my 12+ years of work experience. Innovation, improvement and getting things done are the pillars of my success. I am a creative thinker who thrives on seeing teams doing things differently with minimal intervention, passionate about helping bright individuals achieve their potential in whatever they're chasing. I orchestrated the following skills/results in my career journey to date: ~ Well versed in ITIL, ISO/IEC 20000, Process Design & Implementation, Strategic Analysis. ~ Industry expert having keen understanding of Project / Client Requirements coupled with hands-on exposure in handling all phases of Project Life Cycle within time, budget and quality. To sum up, I am passionate about providing pragmatic implementations for the IT Service Management sector and aligning it with the corporate strategy.

Qatar, Doha, Doha | Finance & Management | Rating 0.0 (0 reviews)
Simple Clear Effective

Service Management Specialists offers a range of premium and innovative IT Service Management Consulting services including traditional onsite, remote and online services to clients around the globe, a unique combination of specialist knowledge and expertise in the ITSM and Process Improvement domains combined with proven and practical experience enables our clients to significantly improve the way they plan, design and operate Information Technology with confidence. We have delivered a number of successful outcomes for our clients across a number of sectors including the Utilities, Telecommunications, Banking & Finance, Government & Public Sector and Transportation industries.

Australia, NSW, Sydney | Finance & Management | Rating 0.0 (0 reviews)
PMP, PRINCE2, ITIL and MCP Certified

Creating and implementing innovative technological solutions

Spain, null, Madrid | Finance & Management | Rating 0.0 (0 reviews)
Business Analyst

I will analyse your problem in industry and provide you with feasible functional options based on current industry market trends. Understand your requirements and convert them to generic detailed requirement document for implementation. (Functional and Non-Functional) Create Testing scope and new testing methods for your IT Requirements and Solution. Review Customer Usability of the IT Requirement and Solution. Work with Solution Architects for the right solution to Business requirements.

India, null, null | Finance & Management | Rating 0.0 (0 reviews)
Expert IT Project Manager and Digital Marketer

Experienced IT Project and Service Delivery Manager with 12 years expertise in Project Management, Program Governance, Service Delivery Consulting, ISO 20000, People Management along with technical skills on Windows Servers, Active Directory, Data Centers, MS-Excel and Power Point . I am also involved in Digital Marketing activities for more than 2 years.

India, Haryana, Gurgaon | Finance & Management | Rating 0.0 (0 reviews)
We do IT service management Process & Policy

We design, teach and impliment service management processes, policys and standards all in line with ITIL and MOF governance and frameworks. Our education offering includes standard and custom training with optional business simulation to create learning value. The implimentation cycle can be adapted to suit your needs based on budget, time or experienceand we can provide on-syte resources to compliment remote services.

South Africa, Gauteng, Witkoppen | Finance & Management | Rating 0.0 (0 reviews)
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It’s been around 4.5 years since I started my journey in Process Management fulfilling responsibilities for the roles varying from Quality Assurance, Auditor, Trainer and as an External Consultant, enabling the growth my organization,Managing Customer expectation with rapidly evolving industry best practices and highly dynamic business requirements throughout. This experience varied from a) Consulting & Implementation of Business Continuity Management System(BCMS) b) Being a CMMI DEV & SVC 1.3 Facilitator, Appraisal Team Member c) Enhancing Service Value using ITIL, ISO 20000 d) Ensuring Information Security & Business Continuity by implementing Info. Sec. Mgmt. Systems(ISO 27001) & Business Continuity Mgmt. Systems (ISO 22301) e) Assessing the End to End Business Process and providing road map for business transformation f) Experience in working with various IS risk management models and ability to perform IS risk modelling, its implementation and management g) Perfor

Philippines, null, null | Finance & Management | Rating 0.0 (0 reviews)
Management Consulting and Business Analysis

My passion is simplifying businesses. This means making the business better for everyone – Managers, Staff and Customers. I achieve this using a special mix of analysis, strategic thinking, relationship building and execution. Over 10 years experience in business analysis and project management at the enterprise level across a wide variety of industries including Finance/Banking, IT, Government and Education helps me ensure that the outcomes I produce are of exceptional quality and delivered quickly and concisely. I add value by - Supporting these skills with robust change and stakeholder management techniques. - Conveying complex ideas simply, and by tailoring information to my audience. - Understanding people and building working relationships quickly.

New Zealand, NZ, Wellington | Finance & Management | Rating 0.0 (0 reviews)
Project/Operations Consultant

Veteran project/program consultant with extensive experience in high technology (software, infrastructure, telecommunications) and across multiple industries who is well versed in numerous project methodologies/frameworks including: PMI, RUP, Prince2, ITIL, Waterfall, and more.

United States, TX, Austin | Finance & Management | Rating 0.0 (0 reviews)
Togaf 9 Part 1 and 2 Trainer and consultant

Togaf 9 Part 1 and 2 Training and consulting IT infrastructure operations Transition management ITIL process design and implementation

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
Researcher, Consultant, Architect, Project Mgr

Dr. Toney is a technologist, researcher, consultant, and leader with greater than 25 years’ experience in the design, development, and transformation of organizations and supporting technologies.

United States, VA, Fredericksburg | Finance & Management | Rating 0.0 (0 reviews)
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5+ years of Management Experience, extensive knowledge in the BPO industry. Expertise in managing offshore and onshore businesses with proven track of paramount results in the following campaigns: customer care, technical support, sales, fraud, compliance, and retention. Proactive leader with refined business proficiency and exemplary people skills. Facilitate team approach to achieve organizational objectives, increase productivity and enhance employee morale. Pioneered “lines of businesses” with consistent results in client service delivery goals. Overseas vendor representative in client.

Philippines, Caloocan, Caloocan City | Finance & Management | Rating 0.0 (0 reviews)
Deployment Manager

I have more than 4 yrs of experience in Project Management and ITIL n IT industry.

Philippines, Manila, Manila | Finance & Management | Rating 0.0 (0 reviews)
value myself by value my clients

I have been worked in HP and IBM.

China, Guangdong, Shenzhen | Finance & Management | Rating 0.0 (0 reviews)
My priority is to help you overcome obstacles

Business leader and professional engineer with 15+ years of diverse management experience at established multi-national companies and start-up ventures across North America, the Middle East, Asia, and the Caribbean.

Canada, Ontario, Toronto | Finance & Management | Rating 0.0 (0 reviews)
BEYOND THE BOX SOLUTIONS AND SERVICES

20 YEARS EXPERIENCE AS A PROJECT MANAGER/INSTRUCTER FOR INFORMATION TECHNOLOGY, OFFICE/DATA CENTRE MOVES AND BUSINESS. I AM A RESOURCEFUL, RELIABLE, STRATIGIC PROJECT MANAGER/SCHEDULER AND INSTRUCTER WHO IS EXPERIENCED AT PREPARING BUSINESS PLANS, PROJECT MANAGEMENT PLANS, PROJECT SCHEDULES AND TEACHING.I BRING A SENSE OF HUMOUR AND A CONSISTENTLY POSITIVE APPROACH TO THE ROLE OF PROJECT MANAGER/TEACHER. I ACCURATELY ACCESS PROJECT REQUIREMENTS AND CURRICULUMS IN ORDER TO PROVIDE WORKABLE SOLUTIONS FOR A PROJECT. I HAVE MANAGED SMALL AND LARGE PROJECTS BUDGETS RANGING FROM 250 THOUSAND TO OVER 4 MILLION DOLLARS.

Canada, Ontario, Innisfil | Finance & Management | Rating 4.7 (1 reviews)
Strategic Consultant

Thanks to numerous academic and professional experiences in various countries around Europe, I have developed a strong attitude to quickly adapt to different cultural environments, always building both personal and professional long-lasting relationships. I consider myself a methodical person, with strong organizational skills, trying to seek perfection not obsessively, but as a mean to achieve quality and profitability. I've gained professional experience in the financial industry, public relations and startup fields both as an employee and a freelance.

Spain, null, Valencia | Finance & Management | Rating 0.0 (0 reviews)
Experts in Providing Research and Analysis Support

KRT Associates was created to provide best-in-class consulting services that are, at its heart, client focused. Our goal is to ensure we provide the best consulting services which will allow our clients to navigate the increasingly challenging markets and market segments that exist today. We are committed to providing real actionable intelligence that makes our clients more competitive – and more successful – by arming them with the knowledge and know how to grow and protect their business!

United States, VA, Arlington | Finance & Management | Rating 0.0 (0 reviews)
Business Analyst

Experience in vaiours fields, ITIL, customer service, sales, marketing, reports. Business analyst.

Costa Rica, null, san jose | Finance & Management | Rating 0.0 (0 reviews)
Project Management Professional

PMP (Project Management Professional), PRINCE2(Project In Controlled Environment), EPM (Enterprise Project Management), SAP PM Project Management and Managing Microsoft Dynamics Implementation, Infrastructure, HSE, Telecommunications (Fiber optic and FTTH), Permit to Work (PTW), OIL and GAS Projects (PDO & GIPL) offering over 10 year of experience in IT and Non-IT Software Development. Proven track record of developing procedures, service standards and operational policies. A keen planner, strategist and implementer with demonstrated success in end-to-end project management and ensuring effective management of various resources to meet project specifications. Extensive experience in gathering functional requirements from Customers and End users and converting them into technical specifications.

India, Gujarat, Ahmedabad | Finance & Management | Rating 0.0 (0 reviews)
Making Connections

A strong advocate of using service management disciplines to improve the IT Service Delivery to clients. My experience has been built through practical application across multiple industry sectors, especially telecoms and distance shopping. In addition, I have developed strong management skills on both the project and line management roles. I get started quickly and once initial guidance has been given, I can engage to achieve the end result

Netherlands, null, Aalsmeer | Finance & Management | Rating 0.0 (0 reviews)
Marketing and BD,PMP,Process Consulting,Training

Looking for a competent individual to drive your business change in a structured, quantified and through a value driven approach? You are looking at the right profile. Over 7.5 years of experience in delivering high value Business Transformation programs focusing on aligning processes, talent transformation and technology towards business strategy. Projects undertaken range from talent transformation for over 1000 employees to enhance process adherence and compliance, Designing Balanced Scorecards and delivering respective training to enhance Financial performance through improved learning and development. Framework Expertise: 1. Balanced Scorecards 2. CMMi 3. ITIL 4. Exposure to Agile and Six Sigma methodology (executed 2 SGB projects and over 6 months in an agile environment) Industry Experience: 1. Software Development 2. Engineering Design (Auto, Rail and Aero) 3. Technical Pubications 4. Health Care

India, AP, Hyderabad | Finance & Management | Rating 0.0 (0 reviews)
ITSM Expert with Global Consulting Experience

Prashanth has been globally advising and consulting clients on designing and implementing business-technology solutions in the Infrastructure Transformation & Service Management space. He has extensive experience in Account management, Consulting, leading large Infrastructure and IT transformation programs and business development for organizations worldwide. Some of the areas of expertise is Service Management transformations, Automation of IT Value Flows, process optimization and IT operations management.

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
Excellent Data and Business analyst

Samuel has over 7 years of consulting experience. He has worked with a range of clients in different industries with a focus on business analysis, management & IT consulting, analytics, data management and content management. Has worked with both private and public sector clients in developing strategy, designing and building solutions that turn data into insight. He also extensive international experience on continental Europe and in Africa. Specialties: Business Analysis Content Management Data Management Analytics Data Analysis E-commerce Business Intelligence Project Management

United Kingdom, England, London | Finance & Management | Rating 0.0 (0 reviews)
Capital Humano, Organización y Procesos

Profesional destacado en el manejo de situaciones conflictivas, generador de una dinámica de trabajo en equipo de excelencia y gran capacidad de escucha activa. Buen comunicador y generador de confianza lo que determina el éxito de los equipos de trabajo que dirijo. Volcado a la mejora del capital humano de las empresas. Especialidades: - Gestión de proyectos en varias metodologías (ROI Agile, PMI, SCRUM, Prince2) - Presupuesto racional (metodología propia diseñada) - Planeamiento estratégico - Calidad (Mejora continua, TQM, Lean, Six-Sigma) - Reingeniería de procesos (Rightsizing, Downsizing, Upgrading) - Organización y métodos (ISO, CMM, ITIL y otras) - Desarrollo de software - Coaching - Diseño y creación de contenidos para entrenamiento de ejecutivos - Incubación de empresas - Apoyo a emprendedores

Argentina, Buenos Aires, General Pacheco | Finance & Management | Rating 0.0 (0 reviews)
ITIL Expert, CMMI, Audit,6sigma

Having 9 Year of experience in Quality assurance, Process improvement with help of various model/framework. I have done my Masters of Science in Quality Management from BITS, Pilani, India. I am certified PRINCE2 Practitioner Professional, certified Six Sigma Black Belt(SSBB), certified ITIL Expert from EXIN , Internal Certified Auditor for ISO 9001 and ISO 27001 with a diverse experience in managing various software development and service delivery process improvement while working with international clients as a single point of contact for process compliance. A summary of my profile is as under: Good experience in directing and managing process improvement and development from initiation to closure Multiple implementation of CMMI, ISO 9001, ISO27001 Certified PRINCE2 Practitioner. Certified ITIL Expert Certified Six sigma Black Belt Hand on experience in Process Improvement with help of various tool and technique.

India, Delhi, Delhi | Finance & Management | Rating 0.0 (0 reviews)
Process Engineering, Org. Change Mgmt Xprt

ITIL Expert, Distinguished Professional in Service Management (DPSM). I've spent the last 12 years making large, medium and small IT operations run more efficiently, and effectively by reengineering processes and implementing new process based on industry best practices. Most importantly, I've helped organizations adopt new ways of doing things to show them why it's better and what's in it for them. Let me design, re-design your processes and help you or your organization achieve better results and achieve overall service improvement with a custom organizational change management plan that addresses your specific needs. "To Change Is to Improve, To Change Often is To Be Perfect" - Winston Churchill

United States, VA, Gainesville | Finance & Management | Rating 0.0 (0 reviews)
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Armed like a Swiss knife and commandeering the best team to deliver my leadership assignment! BACKGROUND Championing ethics & compliances, directing, and managing multiple security consulting engagements simultaneously, across several industry specific compliance governance standards applying ISO26000:2010 guidance standard on Social Responsibility. If Compliance challenges (ISO/G-Cloud/SSAE 16/ISAE 3402 etc) are your soft underbelly, then you need my armour aka deployment, formation and maneuvers... whether you have a small contubernium (8-man tent) or a ten-cohort legion... An armoury of globally recognised security standards and certifications that enhance the projection of any business service and products, whilst replicating successes across multiple compliance streams and matrices. Professional Experience: A corporate security head of best practice model: governance, risk and compliance (GRC) program for ISMS and technology risk management (eg COBIT, SOX). Developing Cloud Se

United Kingdom, berkshire, wokingham | Finance & Management | Rating 0.0 (0 reviews)
ITSM Solution Architect

I am an expert ITIL/ITSM implementation consultant and I believe I would be an excellent candidate for this position. I have spent the better part of the past 13 years implementing Peregrine/HP ITSM and BTO solutions within the Enterprise space and am recently certified in ServiceNow. I am process minded with a unique blend of business savvy and technical capability which has always served my customers well. Please feel free to review my LinkedIn profile www.linkedin.com/in/chadderigo/ and the recommendations of my clients and peers.

United States, FL, Tampa | Finance & Management | Rating 0.0 (0 reviews)
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Spécialités : Compétences techniques : • Réseaux : Gestion d'un parc réseau (> 1200 UC + > 50 serveurs), TCP/IP, Wan, VPN, DHCP • Systèmes : Windows (XP, 98, 2003, Serveur 2008 R2, Vista, 7), Linux • Bases de données : MySQL, Oracle • Administration : SharePoint 2010 Compétences Métiers • Gestion de projet : Méthodologie Agile (Scrum), UML, Merise, ITIL • Applicatif : Gestion de plusieurs applications en mode run (Gestion d'évolutions, bug, mise a jour, reporting, gestion relation utilisateur/support/éditeur) • Formation : Création de procédure utilisateur (UBIFRANCE – Janv. 2012)

France, Paris, Paris | Finance & Management | Rating 0.0 (0 reviews)
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20+ years of IT industry experience with work and job roles at Accenture, Silicon Graphics Systems India Limited (SGI inc), Network Solutions (An IBM Company) , Digital Equipment India Limited (DEC inc), DCM Data Products and Nitul Data Systems Professional Goal and interest is is to lead , to evangelize and drive Niche technologies like Cloud Computing Green IT and Virtualization in IT infrastructure space, IT Strategy and Governance. Wish to create the value add for self and industry in these areas Specialties: expertise in the domains - IT Infrastructure, Data center Server Farms, Networked Storage, Data and Voice Networking, IT security, Operating systems and with special interest in Unified Communications, Communication Enabled Business processes, Disaster recovery and Business continuity, Cloud computing, Infrastructure Management, Green IT and ITIL, IT Strategy and IT Governance. Check Durga's Industry Peer Ratings on " http://erated.me/p/durgaprrasad-allada "

Malaysia, KL, Kuala Lumpur | Finance & Management | Rating 0.0 (0 reviews)
Sr. Information Technology Operations Expert

IT Operations and Transformation Expert delivering WW business center integration, International network infrastructures, Cost Center management, and Executive support through future ready technology, people, and process platforms designed to meet current business needs, enable flexible growth, and guide firms to benefit from the technology change they cannot see today. PMP, ITIL, ICAgile, Doctorate.

United States, NC, Cary | Finance & Management | Rating 0.0 (0 reviews)
IT infrastructure Project Manager

PMP & ITIL V3 Certified Professional and Post Graduate Diploma in Business Administration (PGDBA) with more than 15 years of experience in: ? Project Scope Definition and Documentation ? Project planning, Scheduling and Tracking ? Risk Identification, Tracking, Reviewing, Mitigation ? Project Execution & Control ? Quality Audit and Quality Management ? SLA tracking and Controlling ? Team Building, Development and Management

India, kerala, cochin | Finance & Management | Rating 0.0 (0 reviews)
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Worked 12 yr for Liberty Global, 3 of which was SPOC for Austrian affiliate. Managed Accenture developers in Incident, Change & Problem Management areas (ITIL), for BSS applications (Product Management, Customer Management, Revenue Management & Order Management) . Hands on & highly technical in analyzing processes, code bugs, database corruption & areas for automation of fixes were few of the activities over & above traditional manager role. As Subject Matter Expert in Telecom BSS process flows, participated in analysis & resolution of most complex faults encountered at LG & affiliates. In terms of Vendor Management & Technical Coordination, I have acted as Integration Manager to build and implement Connectivity Matrix for Pan European projects, managed 3rd party vendors (Tech Mahindra, TMNS, Accenture) in Agile projects & chaired workshops & Conference calls to progress completion of Incidents, Changes, Bugs, Project Deliverables etc to ensure compliance with SLA’s/KPI’s.

Netherlands, North Holland, Amstelveen | Finance & Management | Rating 0.0 (0 reviews)
IT Leadership, Operational and Business Management

Based upon ITIL best practices, our technology agnostic approach focuses on people, policies, and procedures, all designed to organize and optimize your IT department while growing your business. Our consulting services are available for long or short-term engagements and projects. Contact us today to see how we can help you with your specific needs.

United States, TX, Austin | Finance & Management | Rating 0.0 (0 reviews)
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Results-driven leader with in-depth expertise in all aspects of business application lifecycles including project management, analysis, design, programming, training and strategic systems planning. Highly skilled large-scale project manager able to work with clients to identify business requirements and translate them to IT. Strong interpersonal skills and ability to diplomatically facilitate discussions and negotiations with stakeholders. Consistently delivered complex projects on time and within budget. - DOD Secret Clearance - IRS MBI - DHS Suitability - Certified, Project Management Professional (PMP) - Certified, Information Technology Infrastructure Library (ITIL) Foundation - University of Chicago Program Management Strategy Certificate

United States, VA, VIENNA | Finance & Management | Rating 0.0 (0 reviews)
'ITSM process consultant','process re engineering'

13 years overall experience in Process consulting, transition, transformation, ITIL training and all the ITSM process re engineering and set up new end user computing environment like helpdesk, voice , chat,email,web support along with helpdesk training and setting up KPI's and CSI

India, andra pradesh, hyderabad | Finance & Management | Rating 0.0 (0 reviews)
Sr. ITSM Consultant with 10 years of exp.

Sr. IT Service Management Consultant with rich experience in ITSM and ITIL related consulting assignments in India, US, and UK spanning process assessments, and redesign, IT strategy mapping and business alignment, Governance Framework design and Data Analytics. ~ ITIL V3 Expert, ITIL V2 Service Manager, IPRC, ITIL V2/V3 Foundation Certified, Prince2 Practitioner ~ IT Service Management Assessment and Gap Analysis ~ Process Design, deployment and Organizational Change Management ~ Alliances and Partnership Management ~ Data Analytics ~ Process Re-engineering, Strategy and Road-maps ~ Design and development of ITSM Processes Specialties:ITSM Process Assessment, redesign and deployment, Organizational Change Management, Data Analytics

India, Uttar Pradesh, Noida | Finance & Management | Rating 0.0 (0 reviews)
Certified ServiceNow Administrator

I have excellent experience in ServiceNow Administration. I have worked on SNow modules like Incident management, problem management, change management, release management, service catalogue, reporting, SLAs, workflows, User Admin, Homepage admin, knowledge management, etc. I have fair proficiency with java scripting and hands-on experience in using client scripts, business rules, UI policies, UI actions, script includes, ACLs, etc. I have been single point of contact for managing, customizing and enhancing an entire instance for one of my clients. I have good experience of itil processes and i am aiming for ServiceNow implementation specialist certification soon. I can work well with clients to understand their requirements, suggest solutions and work in productive way through Agile cycle. I am open to work in "per hour" model or ticket based structure with competitive SLAs. Thank you!

India, null, null | Finance & Management | Rating 0.0 (0 reviews)
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Itil trainer

India, Maharashtra, Pune | Finance & Management | Rating 0.0 (0 reviews)
ITIL V3 FOUNDATION CERTIFIED WITH 5 YEARS OF EXP

IT PROFESSIONAL – TECHNICAL SUPPORT – HELP DESK - ITIL Seeking challenging assignments in the domain of Strategic IT Management, Service Delivery and Infrastructure Services PROFILE 1 MCSA Certified Professional with 5 Years of qualitative experience in installation, configuration, trouble shooting, technical support and administration of Printers, Desktops, Servers, Laptops and IT Security Systems; currently spearheading efforts with Genpact India Private Limited as Process Developer . 2 Excellent temperament to multi- task and coordinate various activities under high pressure & time constraints and troubleshoot any hardware, software and network related issues within least possible TAT. 3 Multitasking credentials with excellent planning, execution, monitoring and resource-balancing skills, as well as the ability to handle multiple tasks in high-pressure environments and under tight deadlines.

India, Andhra Pradesh, Hyderabad | Finance & Management | Rating 0.0 (0 reviews)
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Experimentado Director de Proyectos y Consultor con amplia trayectoria en la gestión del ciclo de vida de proyectos de TI. Amplia experiencia en las mejores prácticas de gobierno de TI, gestión de servicios, gestión de proyectos y desarrollo de software. Profundo conocimiento de los procesos de gestión de facturación, provisión y aseguramiento de servicios en la industria de las telecomunicaciones. Experto en la gestión de equipos multidisciplinarios y en el logro de objetivos mediante liderazgo efectivo, motivación y trabajo en equipo. Dilatada experiencia en formación profesional en las áreas de gestión de proyectos y gestión de servicios. Certificado PMP, ITIL Expert, COBIT 5 Foundation e ISO 20000:2011 Foundation.

Spain, null, Madrid | Finance & Management | Rating 0.0 (0 reviews)
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IT Services and Projects Management. Unix/Linux/Windows system administration. VMware server management. Specialties: IT Services and Project Management: ITIL- PMP certified professional Traditional,XP, Scrum, Evo, Kanaban, V model, spiral....etc Linux/Unix system administration: installation, configuration, mentainance, file system tuning, performance tuning, backup and restore, NFS, Volume manager, networking, DNS, DHCP, LDAP, Kerberos, Sendmail, Apache, RBAC,shell, Puppet.... Snerbox Backup system administration. Systems I have worked on (Fedora, Redhat, CentOS, Ubuntu, Solaris, OpenBSD…) Windows Systems (Windows Server 2003- 2008, Windows XP, Windows 7) Vitualization: VMware ESXi and Vsphere.

United States, MD, Silver Spring | Finance & Management | Rating 0.0 (0 reviews)
PMP Completed. Prince 2 & ITIL V3 Certified

I am an MBA grad in Marketing and Entrepreneurship. Have completed my PMP Course and am certified in PRince 2 & ITIL V3 Foundation, carry 11+yrs of exp in IT industry working on process migration, process set-up, people management and financial analysis

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
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He is used to take the lead in projects to reach the goal. Paul is used to working individually and in small/big groups. Paul has worked with IT Service Management since 1999 booth as User, Developer and architect. During the last few years Paul has been taking a more Leadership Role as an experienced Senior Consultant and Architect, acting as a mentor for new hires etc. Paul has in-depth experience within IT Service Management from both the customer and the consultant side. The main responsibility nowadays is to act as an ITSM expert analyzing customer systems and advising on what to do. This is related both to the ITSM and to ITIL processes. Paul has seen firsthand that best practice really works and based on his experience from a wide variety of projects he has been able to explain to customers why they should do things in a specific way that drives best practices.

Sweden, null, null | Finance & Management | Rating 0.0 (0 reviews)
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Martin has spent over 20 years in management and strategy for companies in the multinational, SME and boutique spaces, in Houston, London and Dubai. He is a Project Management Professional in good standing and presently undertaking an MBA from Manchester Business School. He believes that everyone fundamentally wants to do a good job and he has the tools and the experience to enable them to do that at all levels of business. Do you know what ‘done’ looks like? Specialities: Management consulting Company formation and structure Business model canvas Local advisory for legal, IT, HR, accountancy Exit strategy Finance MBA events and student representative Project Management PMP ITIL Service Management Change Management International management consultant with 20+ years of business and back-office teams interface and integration, enabling business strategy definition and project/information/process delivery of successful operational implementation, corporate goals and scorecard KPIs.

United Arab Emirates, xxxxx, Dubai | Finance & Management | Rating 0.0 (0 reviews)
IT Management Consultant

Experienced professional offering over 12 years of successfully implementing and leading a diverse portfolio of complex initiatives in the following industries: Real Estate, Media, Healthcare, High-Education, Financial, Travel, Energy. Successful managed multimillion dollar initiatives with Fortune 100 companies using various methodologies such as Waterfall, Agile, ITIL, and Six Sigma. Successfully manage on and offshore resources Conflict management skills Manage business and IT requirements. Work well under pressure and demanding deadlines Able to identify gaps within processes and implement solutions Excellent customer facing and stakeholder management skills

United States, KY, Louisville | Finance & Management | Rating 0.0 (0 reviews)
Process consultant

• Software professional with over 3+ years of experience in the field of IT focusing on Software Quality. Experience includes a clear understanding and knowledge of all phases of SDLC. Ability to understand business proposition, adapt quickly to add value to the engagement. • Strong expertise in defining and implementing QA processes, Software Release Management process definition and implementation, Metrics definition & Implementation, Data analysis, Auditing & Reporting, RCA, Knowledge in CMMI process areas and mapped the same in projects. • Facilitating projects on defined policies/processes, Conducting audits and reviews against organization QMS, ISO 9001:2008, CMMI framework implementation experience. • Responsible for implementing and sustaining the ITIL practices in Support Engagements. • Processes GAP analysis and defining/updating new processes as per the customer requirements

India, null, null | Finance & Management | Rating 0.0 (0 reviews)
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TIL Intermediate (Operational Support Analysis) certified professional. ? A proven leader with extensive experience in Service management. Offering expert level skills in Problem management and Incident Management. ? Currently working as a Service management Analyst in TNS India Pvt.Ltd, Hyderabad. ? Certified ITIL – IT Service Management Foundation professional

India, null, null | Finance & Management | Rating 0.0 (0 reviews)
Expert in Process/ Technical Writing

I have about 10 years of expertise in writing that began with journalism, later moved to Technical Writing in one of the top IT companies. I have worked as Process Consultant for 5 years covering process definition for global customers for processes, such as ITIL, CMMI, ISO, Prince 2, etc. I am highly dedicated and committed professional and works along with the customer to achieve the objective. I have a good exposure to top global customers in various domains, Retail, Finance, Manufacturing, Healthcare, and many more.

India, Karnataka, Bangalore | Finance & Management | Rating 0.0 (0 reviews)
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Experienced ITIL process implementor and IS professional.

United States, CA, Westlake Village | Finance & Management | Rating 0.0 (0 reviews)
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Experienced in All Skills, For Ex - DSL Troubleshooting, Email Technical Support, Computer Maintenance, Skilled in Computer troubleshooting, IT Management, ITIL, Process Improvement and In Using Microsoft Excel for Analysis Purpose. Worked with TOP MNC's using same skills.

India, NCT, Delhi | Finance & Management | Rating 0.0 (0 reviews)
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B.Tech in Information Technology having 6 plus years of Consulting Experience in Software Development Processes along with CMMI , ISO 9001:2008, Innovation, Process management and Designing & Business Process Re-engineering and Customer Operations. Career Goals:Rising systems professional with significant experience; computer literate in multiple operating systems and software applications with cutting-edge knowledge of technical changes and their business implications; enthusiastic about applying new technologies, enhancing current technical expertise, and applying transferable skill sets Knowledge-hungry self-starter, eager to meet challenges and quickly assimilate newest and latest technologies, skills, concepts, and ideas. To be a part of a reputed Organization and work as a leading professional. Proven relationship-builder with exceptional interpersonal, communication, and presentation skills. Specialties:Green Belt Six Sigma, IS

India, Bengal, Kolkata | Finance & Management | Rating 0.0 (0 reviews)
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ITIL, Networking, Project Management, Capacity Management

India, Maharashtra, Pune | Finance & Management | Rating 0.0 (0 reviews)
Project QA Services

Do you need to outsource a scope of work to some one with technology and consulting skills? I enjoy working with start-ups or simply getting a job done within an existing process or company. My back ground is in Risk Consulting and I.T. Management. I have worked for high profile firms internationally and recommend we should always work with International best practices. So what challenges do you have?

United Kingdom, England, London | Finance & Management | Rating 0.0 (0 reviews)
Business Consultant and Project Manager

Highly skilled business professional with experience across many sectors managing, coaching, and consulting at all levels of an organization. Subject Matter Expertise in information technology, organization development, project management, ITIL, LEAN, business operations, and much more. Accustomed to building/motivating highly effective/energized teams as well as providing exceptional performance as an individual contributor.

United States, WA, Seattle | Finance & Management | Rating 0.0 (0 reviews)
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Hello there, I’m Matt! I’m a young information technology professional with a degree in Management Information Systems. I’m passionate about new technology, learning, reading, photography, and project management. I have several years of experience in a global, corporate environment performing ITIL aligned support and service delivery activities for large, enterprise applications. Recently, I have gained experience within the capacity and infrastructure management space, while being responsible for capacity management for several enterprise applications to take an organization to the next level. I have been involved in the project management and oversight of several large-scale, successful projects, including a datacenter migration and re-platforming of several global applications. I am always looking to continually improve processes, provide stellar support and service, while always striving to deliver positive change and value to the organization.

United States, IL, Chicago | Finance & Management | Rating 0.0 (0 reviews)
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Do you know? 85% of your financial success is due to your ability to identify & analyze gaps and build a successful synergy between processes eliminating Process Gap; Shockingly, only 15% is due to technical knowledge. Both necessary. Gap analysis consists of (1) "what is" (2) "what should be", and then (3) “whom they wants to beâ€? in future. Involves determining, documenting, & approving difference between business requirements & current capabilities. I’m Need-Gap Analyst, having 5 years of pre-MBA experience and 2 years of post-MBA experience in gap analysis & process improvement. With effective use of tools & skills like: * MIS Reports formulation via appropriate us of Excel skills & SQL * Effective knowledge repository creation via Documentation, Training and User manual creation using MS Office tools * Skilled with Quality process tools, 5S, PDSA, PDCA, 6 sigma, Kaizen, TQM, TPM In my career with Infosys as ‘Senior Operation Executive’, I was able

India, Jharkhand, Jamshedpur | Finance & Management | Rating 0.0 (0 reviews)
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• Coaching, training and promoting the use of leading Project Management practices in XP, Scrum, Agile and PMI Agile. • 5 years successful ScrumMaster in multi-national corporations. • Team building and team organization to create successful self-organizing teams. • Broad range of project experience in digital marketing, banking, eCommerce, content delivery (maps, speed cameras, voices etc.), and Open EMS. • Wide use of a number of methodologies, processes, principles and practices (Agile, Scrum, XP, PRINCE2, ITIL). • Well accustomed to working in multi-cultural environment with multi-disciplined development teams, with external business owners, stakeholders and offshore teams. • Full software development life cycle experience including all roles in Scrum and, life before Scrum: team lead, architecture, design and implementation. • Wide use of number of development and deployment environments, both commercial and open source.

Portugal, null, Setubal | Finance & Management | Rating 0.0 (0 reviews)