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“Softgrad has been an absolute joy to work with. We found the quality of their work to be outstanding. While our project was not overly large, we did have some complex requirements that they fully supported without any complaints and only the occasional question to make certain all parties were clear about expectations.
While we were separated by several time zones, Softgrad took a leadership role in exploring and defining a variety of methods to communicate effectively and clearly through both written and oral media, taking advantage of existing technology to avoid incurring additional expenses by anyone.
We found Softgrad's project management, periodic reporting, defect tracking, consistent on-time delivery of all milestone and intermediate deliverables to be outstanding. Their patience and willingness to adjust with our errors and omissions in specifications, while minor, was simply the finishing touch to a wonderful experience in having a third party development organization operating more smoothly and effectively than many in-house departments.
Our overall feedback is that this is an exceptional organization that produces high quality software products. We expect to use them again.