Comm100 provides open source and free hosted customer service and communication software. We believe customer service and communication is a key factor in achieving your business success.
Fully Integrated Solution
We focus on developing and managing fully integrated customer support solutions to enable you to communicate with your customers effectively through multiple communication channels, including live chat, forum, newsletter, survey, knowledge base, email case management and ticket system.
All the applications can run either independently or with other applications. You can choose among the applications according to your own business needs.
FREE Hosted Solution
All our products are delivered as FREE SaaS/Hosted applications and fully managed by Comm100. We take care of all the hardware, software, backup and maintenance work on the sever side to simplify your IT infrastructure, so that you can have more time to spend in running your business.
We fully understand reliability and security of our solutions are very important to the success of your business. We are committed to providing Better Product and Better Service, but FREE. That's why:
All our solutions are well designed and tested;
We choose world-class BELL data center to host our server farm;
We use high-end HP servers to run our solutions;
We use RAID ADG to protect your data from hard disk failure;
We execute rigorous backup and disaster recovery plan.
Open Source Solution
A part of the applications are available open source. You can download the source code from our site and run the applications on your own server.
Comm100 Live Chat - The Hosted Free Live Chat Software
Comm100 Live Chat is the fast growing hosted free live chat software for website. Comm100 Live Chat allows your website visitors to chat with your customer support and sales representatives in real time and have their questions answered instantly. Comm100 Live Chat promotes your sales, reduces operating costs and increases your customer satisfaction.
Comm100 Forum - Business Forum Made Easy
Comm100 Forum is the forum specifically designed for businesses to communicate with their customers. Comm100 Forum is a SaaS application and hosted by Comm100. We take care of all the software, server side hardware, network and backup for you. At the same time, you can have your own brand identity, including your own domain name and branding image.
Comm100 Newsletter - The Free Email Marketing & Newsletter Software
Comm100 Newsletter is the powerful free email marketing and newsletter solution. It is delivered as a SaaS application and hosted by Comm100. It is more cost effective to grow your business by building relationship with your existing clients than in pursuing new clients. A subscriber list of your business is one of the most valuable assets you can have. Comm100 Newsletter helps you maintain and develop deep relationship with your customers and prospects.
Comm100 Knowledge Base - the Powerful Free Knowledge Base Software
Comm100 Knowledge Base is the powerful free knowledge base software. It is delivered as a SaaS application and hosted by Comm100. We take care of all the software, server side hardware, network and backup for you. You can have your own brand identify, including your own domain name and branding image. Comm100 Knowledge Base can help your business reduce in-bound customer support requests and staff training time, improve customer support quality and efficiency, as well as share documentation and procedures internally.
Visit us online at: http://www.comm100.com