“It was an honor to be invited to give elance some of my input! Elance has been instrumental in helping me establish a client base over the last few years and I appreciate their professional service, guaranteed payment, file sharing benefits and protection for both clients and providers! ”
My name is Corrina and I am with the Elance team. Elance is working on an important initiative that will help you as an Elance contractor! We're looking to create a job posting questionnaire for clients to answer so that jobs are posted with the level of detail and specifications Elance contractors need to properly scope and bid o...
We were really disappointed to get the feedback you've provided. We completed the project carefully in the amount of time specified and requested any feedback you may have at that time. We followed all milestones as we always do. We didn't hear back from you and assumed you were busy, and did not request for release of escrow for many weeks afterwards in case you wanted us to do something more. We want you to know, we work hard on Elance every day. Yours was a small job that was treated in a "transactional" nature - you chose many providers on a short term basis for 2 hours of work, as opposed to long term job that nurtures long-term working relationships. I hope future clients will see our great feedback from many repeat and long-term clients for whom we've done hundreds of hours of work over many months/years. This rating definitely doesn't reflect the care we put into our work and our clients. Thank you, and please remember, anytime we cannot get at least a 4.5 rating, we prefer to try again, or refund any amounts in escrow. ”