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“I had an interview project and many things came up on my end. I decided after months of delays on my end to cancel the project with this provider and others. EVERY other provider understood and said, "hey let's just cancel since you can't do it, no big deal" except this onet. This provider refused to cancel the project and refused to accept those terms. So I wound up paying for 1 hour of pre-questions which I did not appreciate just to end this situation. Maybe I should have paid for 10 minutes of time but the prequestions did not take 1 hour that's for sure. Regardless I paid for the full hour.”