“ArtemisMobile and Rob are the definition of unprofessional. Communication was horrible and made me feel as if I was rude for asking questions. Rob was given 3 weeks to complete this job which was to modify an existing Shopify app and template to suit my needs. 2 Weeks into the job and with just under a week left until it was supposed to be complete I was given a round 1 example of the work he and his "team" had done.
Rob and his team had spent two weeks doing absolutely nothing. I am not exaggerating here. The round 1 example he showed me was literally just the preexisting app installed on a blank shopify theme. No work had been done. Anyone could install the app and create the test product he showed me in as little as 10 minutes. I cannot stress enough that he and his team had done absolutely nothing in the two weeks time they had.
I asked Rob why it appeared he had only installed the app and not done any work at all and he had no answer for me. He kept blaming his "top coder" who was apparently sick earlier in the week. What kind of operation doesn't have communication between the team?
I immediately filed for a refund and seeing as the app he had installed cost him $100 to purchase, I did not ask for that money back as I considered that to be unfair regardless of him doing no work.
Rob replied quickly with a sob story about his coder being out sick the week prior, his dog had fallen ill during the same time, he missed a flight that week as well and other high profile "million dollar" clients were launching at the same time.
Rob did not mention any of this in our previous correspondence. He simple acted as if I was an inconvenience and provided a round 1 example in week 2 that showed no work done AT ALL. Had was not transparent and tried to make me feel like the bad guy for asking for a refund after he showed me he had done nothing.
Bottom line:This is business. You agreed to a timeline. You were incapable of delivering. Don't use Rob.”
“Hmm. Well I don't have million dollar clients. Most of my clients come in at under $1K; my coder was incapacitated for five days; I thought I had to put my dog down so I cancelled my trip to NYC; and yet we were working all Labor Day weekend to get caught up so we can deliver by Sept. 5th. Jeff canceled the job a week before the deadline. Not sure what he means by not communicating:
Jeff -- Please see your message dated Aug. 21st and AUG. 27th
"No worries on any delay.."
"I'm in no huurry"
AUG 16th @ 1:57
Just a quick question because im a dimwitted human. So the work you are doing will be applicable to any existing shopify theme? Or will we be picking a theme to specifically implement these changes on?
REPLY AUG. 16th @ 2pm
- response time: 3 minutes
AUG. 20th @ 7:56pm
Just thought id send a message and see how its going.
REPLY AUG. 21st @ 2:07am
- response time: 6 hrs.
Thanks for checking in.
My top coder has a serious infection and is coughing up blood so he's out til Monday.
Regardless, I should round one mock-up for you by mid-next week if that works.
This should not affect the final delivery date but if it does I will let you know well in advance and offer you an appropriate discount.
Thanks for your patience.
YOUR REPLY Aug. 21st @ 2:28 AM
Wow thats rough to hear. Hopefully hes better soon for his sake. No worries on any delay, just keep me in the loop if you can.
Have a good one and thanks for the quick reply! Hope your coder is feeling better soon.
MY REPLY @ 2:55am
Rob Lee T.
But he's recovery quickly already.
I will keep you posted should anything change.
thanks for understanding!
Aug 21, 2014
AUG. 27th @ 1:11PM
Just checking in to see how its going.
MY REPLY @ 5:48pm
- response time: less than 5 hours
Rob Lee T.
Should have round for you by Fri.
Aug 27, 2014
I'm in no hurry, just occasionally curiosity gets the best of me and I post a message. Whatever works for you, works for me.
Have a good day,
Aug 27, 2014
“After a thorough internal investigation, we have determined that this is an ex-client who hired us again under a fictitious name (breaking the Elance policy) solely to leave us negative feedback because we would not continue a working relationship with him. He is abusive, manipulative and his background does not check out. Please inquire directly with me and I will disclose more information while I work with Elance to have this removed. Thank you.”
“Carlos is amazing! This is my second time working with him on a project, and both times things couldn't have gone better. I highly recommend Carlos to everyone.
If you are looking for the highest quality work, constant and clear communication, a streamlined process and all for a great price then look no further, Carlos is your guy.
Thank you again Carlos, I will be back in the future with more work!”
I will describe the main functions of the app to hopefully give you a better understanding of the work that will be required.
- Users need to be able to create an account and edit their profile
- Users need to be able to edit the profiles of other users
- Potentially allow people to sign up via Facebook
- Users need to be able to post content(pict...
The application we want made would be very simple in concept. Its main functions would be sending Text Messages to one person, or groups of people. If it can send the messages using Apples built in SMS app that would be perfect.
We want people to be able to send texts to other people even if they don't have the app.
LunarCastle is an up and coming mobile applications publisher.
We need someone who we can build a long term business relationship with. This project will be completed in two phases and we would like to work with the same developer throughout. We will also have future projects and hope to continue working with you as those progress as well.
Skills: iphone, amazon web services, mobile, ipad, ios
This app will have a very basic User Interface, it will only use existing iOS buttons and colors. The app itself will allows users to edit the text fields of existing iOS graphics. For example, users could edit the text field of a button that normally reads "Click Me" to say "Download Now" instead. The...
Skills: social networking, iphone, amazon web services, ios
“Carlos is always fast, professional and easy to work with. Second time working with him went as great as the first, and the work he produces is of great quality. Definitely one of the best on Elance!”
I have a general design for the logo I need created. The attached file is my design for the logo but several details will be changed drastically. The layout will remain the same but the colors will be changing.
I need someone who can create a very professional, but "cartoony" logo.
I look forward to looking through your portfolios and working wit...
Skills: cartoon, graphic design, illustrator, logo design
“Carlos is amazing! His quality of work is the best I have seen on Elance, there were no other contractors with a portfolio that could best his. His work ethic is superb, he completed the project days in advance and works with you to come up with a final product that matches exactly what you want. I would recommend Carlos 100%, and will definitely be going back to him in the future for more work. Very pleased!”