“I was very very unhappy with cumulustech. 1st it was a pleasant meeting we are in the same page about the project. But as the time goes by it's getting harder to contact him. His level of responsiveness is very poor. Hi cellphone is not even working (t-mobile). He said that he finished working with the android app but never saw it, he tried to send me a sample android tablet but didn't work because he sent me an old tablet without a charger. Then I got frustrated i sent him a new one that I bought just for this project, he sent it back but with the wrong address instead of california he sent it to Maine. He also said that he will show me the evidence that it was recieved but didn't get anything from him. The android app that he did was never seen and tested. This project was supposed to be finish in two weeks as he promised in our 1st conversation it was awarded to him 6 months ago and until now it still not done and I don't think this will be done. It's very frustrating to work with people like this because of lack of communication and him making up stories. I just lost $824.00 total for this project. And it's been hard to trust anybody here in Elance anymore, wondering if everybody here are same as cumulustech.”
“We are very regretful that the experience by this client was anything but exceptional. In this case of this client at the time we were a I man shop (myself) and my father had colon cancer. It was a very scarey time for my in life and the project simply didn't get the attention it needed. A refund was offered.
Since this time of this project we have received nothing but 5 star feedback and have a goal of high quality work. It is never our desire to have anyone unhappy with our work and if there is an issue we work to make it right. Since the time of PT101's project, we have grown and our company is now 29 people strong in 5 states and the E.U.
To PT101 - please know of my personal apology that your project wasn't finished in the tame frame you needed it. If we had another few weeks I think we would of been able to get it done the way you needed it. It is our sincere wish that you got your project finished and it is working well for you now.”