“Excellent client, a pleasure to work with. I always strive to do my best and asked the client why the lower scores for the project and he indicated that the work was excellent, no issues.
I am finding that many clients today do not wish to give perfect scores as no one is perfect, but it does create an issue with our scoring. There is no way to amend these deductions for the client after this is pointed out to them. I wish this could be changed so the client can go back and make adjusments in scoring when this is pointed out to them.These lower scroes impact the contractor greatly, this should not be.”