A technical writer (also called a technical communicator) is a professional writer who engages in technical writing wherein he or she designs, creates, and maintains technical documentation. wikipedia.org

English is a West Germanic language that was first spoken in early medieval England and is now a global lingua franca. wikipedia.org

Microsoft Office Word is a word processor designed by Microsoft. wikipedia.org

Technical writing, a form of technical communication, is a style of writing used in fields as diverse as computer hardware and software, engineering, chemistry, the aerospace industry, robotics, finance, consumer electronics, and biotechnology. wikipedia.org

A user's guide is a technical communication document intended to give assistance to people using a particular system. It is usually written by a technical writer, and are commonly associated with electronic goods, computer hardware and software.

An article is a written work published in a print or electronic medium. It may be for the purpose of propagating the news, research results, academic analysis or debate. wikipedia.org

Professional writing involves the use of clear language to convey information in a way that is easily understood by the intended audience. Individuals who can use language well may be employed as full-time professional writers in a variety of communications-related occupations, such as wikipedia.org

Article spinning is a search engine optimization technique by which blog or website owners post a unique version of relevant content on their sites. It works by rewriting existing articles, or parts of articles, and replacing elements to provide a slightly different perspective on the topic. wikipedia.org

Zendesk provides web-based help desk software with a support ticket system and a self-service customer support platform. wikipedia.org

Software documentation is written text that accompanies computer software. It either explains how it operates or how to use it, and may mean different things to people in different roles. wikipedia.org