Web design is the process of planning and creating a website. Text, images, digital media and interactive elements are used by web designers to produce the page seen on the web browser. wikipedia.org

Interaction design, often abbreviated IxD, is the practice of designing interactive digital products, environments, systems, and services. wikipedia.org

User interface design or user interface engineering is the design of computers, appliances, machines, mobile communication devices, software applications, and websites with the focus on the user's experience and interaction. wikipedia.org

User experience design (UXD or UED) is the process of enhancing customer satisfaction and loyalty by improving the usability, ease of use, and pleasure provided in the interaction between the customer and the product. wikipedia.org

A wire frame model is a visual presentation of a three dimensional or physical object used in 3D computer graphics. It is created by specifying each edge of the physical object where two mathematically continuous smooth surfaces meet, or by connecting an object's constituent vertices using wikipedia.org

The Microsoft Bot Framework is a powerful set of services, tools, and SDKs that provides a rich foundation or framework for developers to build and connect intelligent bots wikipedia.org

Software as a service (SaaS) sometimes referred to as "on-demand software", is a software delivery model in which software and associated data are centrally hosted on the cloud. SaaS is typically accessed by users using a thin client via a web browser. wikipedia.org