Zendesk Helpdesk Person Who Loves Helping People
Is this you?
We are a life coach training company that runs Zendesk as our helpdesk. While the tool is important, having perfect written English, a sense of humour, and a love of helping people is far more important (we can teach you zendesk, can't really teach the rest).
To be a perfect candidate, you'd have everything above (though Zendesk we can teach you), and a systems/logical/problem solving approach to the world.
If you have project co-ordination/project management experience, then that could be the icing on the cake for both of us!
We have 2 training companies and one coaching company, all helping each other to deliver great results to clients.
yYou'd learn parts of everything above, and you'll also learn about inbound marketing as part of your role.
We have 6 full time team members today, and we keep growing, and so this could be a job for you for a long time, or a stepping stone into another opportunity - that's up to you and you're want to grow.
Time zone to cover is from California (Pacific Standard Time) 9-5pm
to apply, please share with me:
1. Your English Grammar
2. Experiences of when you've wow'ed a customer
3. Why you'd love this role (attach in a pdf)
We'll start to interview early next week.
Per hourly rate to start for a 2 week paid experience, moving onto daily rate and rolling monthly contract.
Happy to answer any questions too.
hear from you soon!