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Admin Support > Customer Service

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The client has made the following changes to the job.

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Job Description

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  • Posted: Mon, Jan 23, 2012
  • Time Left: Closed
  • Location: Anywhere
  • Client prefers freelancers from:
    Anywhere

    You are still able to submit a proposal for this job.

    The client prefers freelancers from
    a different location.

    You're still able to submit a proposal for this job, regardless of your location.
  • Start: Immediately
  • Budget: Not Sure
  • Fixed Price Job
  • Elance Escrow Protection
  • U.S. freelancers must have W9
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We are looking to outsource our product support to vendor who can provide 24x7 support. We are looking at 50 calls per week on average and need help documenting the ticket and resolve level 1 calls and escalate other calls. Good infrastructure, process, documentation, and command of English is critical.

We are open to different pricing model based on number of calls, fixed cost per month, or dedicated resource.

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Job ID: 28252763
Proposals
Avg $ | High $ | Low $ — Show Pricing
  • Submit Date (Latest)

 United States  |  
Experienced customer services professional with strong leadership and relationship-building skills.Motivated customer service representative with...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28521675  |  Submitted: Feb 6, 2012 21:08 ET 
Proposal SEALED

 United States  |  
I am a professional with 20 years of experience. I worked in office settings for 9 years, until I started my own business in late 2007 and have...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28427679  |  Submitted: Feb 1, 2012 17:00 ET 
Proposal SEALED

 India
All types of Customer support
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28348158  |  Submitted: Jan 28, 2012 19:51 ET 
Proposal SEALED

 Colombia  |  
I specialize in lead generation and marketing for B2B and B2C. Some of the B2B projects I have worked on include offering SEO and Yahoo pay per...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28295407  |  Submitted: Jan 25, 2012 17:27 ET 
Proposal SEALED

 Canada  |  
Technical / Functional leader with over 7 years IT management, experience combined with operations management background. Demonstrated ability to...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28290542  |  Submitted: Jan 25, 2012 12:46 ET 
Proposal SEALED

A privately funded IT & BPO Services Company , and registered under Indian Companies Act 1956. We specialize in providing end-to-end solutions for...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28278966  |  Submitted: Jan 25, 2012 00:46 ET 
Proposal SEALED

 Pakistan  |  
Mass Technologies is a team of professionals having more than 10 years of experience in BPO industry. We have been providing Virtual Assistance...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28270504  |  Submitted: Jan 24, 2012 14:28 ET 
Proposal SEALED

 Pakistan  |  
iExpert Solutions provides call center, data entry, research, PDF, typing and all kind of administrative services.
9
  |  
 5.0   |  Private   |  72 Jobs
Bid ID: 28270489  |  Submitted: Jan 24, 2012 14:27 ET 
Proposal SEALED

 Pakistan  |  
Customer Service, Help Desk,Overflow / Out-of-Hours service, Order Processing, Product Technical Information, Credit Card Processing, Level I...
9
  |  
 5.0   |  Private   |  7 Jobs
Bid ID: 28268006  |  Submitted: Jan 24, 2012 12:41 ET 
Proposal SEALED

The world has been flattened by economics, technology, demographics, communication & regulations. As a business house, to win in this flattened...
1
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28263779  |  Submitted: Jan 24, 2012 09:01 ET 
Proposal SEALED

 India  |  
I am an expert in Administration and Customer Service , Data Entry,consuting . I have 6 years of Administrative/Executive Assisting as well as...
2
  |  
 0.0   |  $0 Earnings   |  0 Jobs
Bid ID: 28263113  |  Submitted: Jan 24, 2012 08:19 ET 
Proposal SEALED

24X7 Easy Support      
One or more team members at  are verified.  Learn More
 India  |  
24x7 Easy Support is a leading outsource company that takes care of your business needs 24 hours a day and 7 days a week. With its extensive IT...
11
  |  
 4.9   |  Private   |  74 Jobs
Bid ID: 28261380  |  Submitted: Jan 24, 2012 06:38 ET 
Proposal SEALED
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