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- Proven Account Manager Skills required creating, maintaining and enhancing customer relationships.
- Minimum of 1 year of account/project management experience.
- Knowledge of CRM.
- Extremely detail oriented, results driven with great interpersonal and rapport skills.
- Physiological persuasion.
- Excellent computer skills
- Motivated, goal oriented, persistent and a skilled negotiator.
- Team oriented and works well under pressure and stressful situations.
- Works well with minimal direction.
- College degree is preferred.
- Superb communication with clients.
- Providing customer service and satisfaction to clients keeping in line with company policies.
- Providing phone support and email support to clients.
- Responding to emails and/or calls and/or voicemails within 24 hours.
- Providing weekly, biweekly & monthly reports and updates to clients.
- Performing Keyword Research and Analysis.
- Client retention
- Up selling and...
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